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Flying Internationally With Southwest: Everything You Need To Know

Published: October 13, 2023

Modified: December 28, 2023

by Lucy Casper

• Travel Guide

Introduction

Welcome to the world of international air travel with Southwest Airlines! Whether you’re embarking on a business trip, a dream vacation, or visiting loved ones in a different country, flying internationally can be an exciting and rewarding experience. In this comprehensive guide, we will walk you through everything you need to know about flying internationally with Southwest.

Southwest Airlines, known for its friendly service, affordable fares, and no hidden fees, has extended its reach beyond domestic flights to offer international destinations. With Southwest, you can now explore vibrant cities, explore awe-inspiring landscapes, and indulge in diverse cultures across the globe.

Traveling internationally can seem overwhelming, with various aspects to consider, from booking your flight to navigating customs and immigration procedures. However, with this guide, we aim to make your journey stress-free by providing you with all the essential information and tips you need.

Get ready to embark on an adventure of a lifetime as we take you step by step through the process of preparing for your trip, booking your international flight with Southwest, understanding documentation and visa requirements, and much more. Whether you’re a seasoned traveler or a first-timer, this guide is designed to cater to all your needs.

Throughout this article, we will cover important topics such as Southwest’s baggage policy and restrictions, the check-in and boarding process, in-flight amenities, customs and immigration procedures, layovers, and connecting flights. We’ll also provide tips for traveling with pets, and offer guidance for those requiring special assistance or with medical needs.

Before we dive into the details, it’s important to note that the information provided in this guide is subject to change, and it’s always a good idea to double-check with the official Southwest Airlines website and relevant authorities for the most up-to-date information.

So sit back, relax, and let’s explore the world of international air travel with Southwest Airlines!

Preparing for Your Trip

Before you jet off on your international adventure with Southwest Airlines, there are a few essential steps to take to ensure a smooth and enjoyable journey.

The first thing you’ll want to do is research your destination. Familiarize yourself with the local customs, traditions, and cultural norms, as this will help you navigate different social situations and show respect to the local population. Additionally, check for any travel advisories or warnings issued for your destination. The U.S. Department of State website is a reliable resource for up-to-date travel information.

Next, make sure your passport is valid and will remain so for at least six months beyond your planned return date. A valid passport is an absolute must for international travel. If you don’t have a passport or need to renew it, be sure to allow yourself ample time to complete the application process.

Another crucial aspect of trip preparation is booking your accommodations in advance. Research and compare prices for hotels or consider alternative options like vacation rentals or staying with locals through platforms like Airbnb.

Additionally, don’t forget to arrange transportation from the airport to your accommodation. Some hotels offer airport shuttle services, or you can opt for public transportation or ride-sharing services.

Pack strategically by considering the climate, activities, and cultural expectations of your destination. Check the weather forecast for your travel dates and pack accordingly, including appropriate clothing, footwear, and accessories.

It’s also important to prepare a travel itinerary. List the attractions, landmarks, and activities you’d like to experience during your trip. Research the operating hours, ticket prices, and any necessary reservations. This will help you make the most of your time and ensure you don’t miss out on any must-see sights.

Ensure that you have the necessary travel insurance to protect yourself against unforeseen circumstances, such as trip cancellations, lost luggage, or medical emergencies. Review your policy to understand what is covered and consider purchasing additional coverage if needed.

Lastly, inform your bank and credit card companies about your travel plans. This prevents your accounts from being flagged for suspicious activity when you use your cards abroad. Inquire about any foreign transaction fees or international ATM withdrawal fees to avoid any surprises.

By following these preparation steps, you’ll set the stage for a smooth and enjoyable journey with Southwest Airlines. So get ready to embark on an unforgettable adventure!

Booking Your Southwest International Flight

Booking your international flight with Southwest Airlines is a breeze. Here’s everything you need to know to secure your ticket and start planning your trip.

Firstly, visit the official Southwest Airlines website or use their mobile app to search for flights. Enter your desired departure and arrival cities, as well as your preferred travel dates. Southwest offers a user-friendly interface that allows you to easily customize your search based on your preferences.

When searching for international flights, keep in mind that Southwest operates flights to various popular destinations in Mexico, the Caribbean, and Central America. You’ll have the option to choose from a wide range of exciting locations.

Once you’ve selected your destination and travel dates, click on the available flights to view more details. Southwest Airlines provides comprehensive information about flight times, layovers, and ticket prices right on their website.

Southwest operates on a point-to-point route system, which means you may need to book multiple flights to reach your final destination. However, with their user-friendly booking process, it’s easy to select the most convenient itinerary for your travel needs.

One thing to note is that Southwest Airlines does not participate in global distribution systems (GDS), so you won’t find their flights listed on third-party travel websites. To book with Southwest, you must go directly through their website or contact their customer service.

Flexibility is another great perk of booking with Southwest Airlines. They offer flexible fare options that cater to different travel needs. You can choose between Wanna Get Away, Anytime, or Business Select fares, each with its own benefits and features.

Wanna Get Away fares are the most affordable option, perfect for budget-conscious travelers. Anytime fares offer greater flexibility in terms of changes and cancellations, while Business Select fares provide added perks like priority boarding and extra Rapid Rewards points.

Once you’ve chosen your desired flight, you’ll need to provide passenger information and payment details to complete the booking process. It’s important to double-check all the details before making the final payment.

After booking your Southwest international flight, you’ll receive a confirmation email with your e-ticket. Remember to save this email and have a printed or electronic copy of your ticket for check-in and boarding.

With the convenience and flexibility offered by Southwest Airlines, booking your international flight is a seamless process. So go ahead and secure your ticket to embark on your international adventure with Southwest!

Documentation and Visa Requirements

When traveling internationally with Southwest Airlines, it’s crucial to ensure that you have the necessary documentation and visas to enter your destination country. Here’s what you need to know:

The most important document for international travel is a valid passport. Ensure that your passport is not expired and will remain valid for at least six months beyond your planned departure date. Check your passport for any damage or issues that may render it invalid. It’s always a good idea to make copies of your passport and keep them in a separate location, or store digital copies securely.

Visa requirements vary depending on your destination country and your nationality. Some countries may allow visa-free travel for a certain period, while others require you to obtain a visa in advance. It’s crucial to research the visa requirements of your destination country and apply for a visa well in advance if needed. The U.S. Department of State website provides helpful information on visa requirements for various countries.

Electronic Travel Authorization (ETA) or Travel Visa Waiver:

For certain countries, you may need to obtain an Electronic Travel Authorization (ETA) or Travel Visa Waiver, even if a visa is not required. This authorization grants you permission to enter the country for a specific period. Check with the embassy or consulate of your destination country to determine if you need to obtain an ETA or Travel Visa Waiver.

Customs and Entry Requirements:

Each country has its own customs and immigration procedures that you must follow upon arrival. Familiarize yourself with these requirements before your trip to avoid any delays or complications. Be prepared to present your passport, visa (if applicable), and any required supporting documents, such as hotel reservations or proof of sufficient funds for your stay. It’s important to answer all questions from immigration officers truthfully and accurately.

Entry and Exit Fees:

Some countries require visitors to pay an entry or exit fee upon arrival or departure. These fees are often collected in local currency or, in some cases, U.S. dollars. Research the entry and exit fees for your destination country and ensure you have the necessary funds to cover them.

Traveler’s Insurance:

While not a mandatory document, it’s highly recommended to have travel insurance that provides coverage for medical emergencies, trip cancellations, and lost or stolen belongings. Travel insurance can offer peace of mind and financial protection in case of unexpected events during your trip.

It’s essential to stay updated on any changes in documentation and visa requirements for your destination country. Always check the official government websites and consult with the embassy or consulate if you have any doubts or questions.

By ensuring you have the proper documentation and visas in order, you’ll be well-prepared to have a smooth and hassle-free journey with Southwest Airlines.

Baggage Policy and Restrictions

Understanding Southwest Airlines’ baggage policy and restrictions is crucial for a hassle-free travel experience. Here’s everything you need to know about what you can bring and how to pack for your international flight.

Carry-On Baggage:

Southwest allows each passenger to bring one carry-on bag plus one personal item on board. The carry-on bag must fit in the overhead bin, while the personal item should fit under the seat in front of you. Examples of personal items include handbags, laptop bags, and small backpacks.

The maximum dimensions for a carry-on bag are 10 x 16 x 24 inches (or 25 x 40 x 60 cm), while the personal item should not exceed 18.5 x 8.5 x 13.5 inches (or 47 x 22 x 34 cm).

Checked Baggage:

Southwest Airlines allows up to two checked bags per passenger. Each bag must not exceed 50 pounds (or 23 kilograms) in weight and 62 inches (or 157 centimeters) in overall dimensions (length + width + height). Additional charges may apply if you exceed these weight and size limits.

Baggage fees may vary depending on your travel destination and fare type. It’s essential to check the Southwest Airlines website or contact their customer service for detailed information on baggage fees and restrictions specific to your flight.

Restricted Items:

There are certain items that are prohibited or restricted from being carried on board Southwest Airlines flights. These include, but are not limited to, explosives, flammable materials, firearms, sharp objects, and certain liquids. It’s crucial to review the TSA guidelines and Southwest Airlines’ specific restrictions on their website to avoid any issues during the security screening process.

Valuables and Fragile Items:

If you have valuable or fragile items, it’s advisable to pack them in your carry-on baggage to ensure their safety. However, remember that liquids in containers larger than 3.4 ounces (or 100 milliliters) must be packed in your checked baggage. Consider using protective padding or wrapping for delicate items to prevent damage during handling.

Prohibited Items by Destination:

Each country has its own regulations on prohibited items when entering or leaving. It’s essential to be aware of the specific restrictions imposed by your destination country. Research the customs and security guidelines of your destination to avoid any issues or delays during customs inspection.

By familiarizing yourself with Southwest Airlines’ baggage policy, adhering to the restrictions, and packing accordingly, you’ll have a stress-free journey with your belongings securely transported to your destination.

Check-In and Boarding Process

The check-in and boarding process for your international flight with Southwest Airlines is designed to be efficient and convenient. Here’s what you need to know to ensure a smooth experience from the moment you arrive at the airport until you board your flight.

Check-In Options:

Southwest Airlines offers multiple check-in options to fit your preference and travel needs. You can check-in online through the Southwest website or mobile app starting 24 hours before your scheduled departure time. Online check-in allows you to select or change your seat, add your Rapid Rewards number, and print or download your boarding pass.

If you prefer a more traditional approach, you can check-in at the Southwest Airlines ticket counter or kiosk at the airport. The ticket counter is staffed by Southwest representatives who can assist you with any questions or special requests.

Boarding Pass:

Regardless of your check-in method, you will need to have a boarding pass for your Southwest international flight. Conveniently, Southwest offers mobile boarding passes, which can be scanned directly from your smartphone at the security checkpoint and boarding gate. If you prefer a paper boarding pass, you can print it at home or at the airport using a self-service kiosk.

Boarding Groups:

Southwest Airlines uses a unique boarding process with numbered boarding groups instead of assigned seats. Shortly before departure, passengers are divided into groups (A, B, and C) and further into numbered positions (1-60). Boarding positions are assigned based on the order of check-in.

Passengers in Group A are typically the first to board the aircraft, followed by Group B, and finally Group C. The boarding process is further divided into groups of five positions at a time to maintain order and efficiency.

EarlyBird Check-In:

If you want to secure a better boarding position, Southwest offers an EarlyBird Check-In option for an additional fee. EarlyBird Check-In automatically checks you in and assigns you a boarding position ahead of general check-in. However, please note that EarlyBird Check-In does not guarantee an A group boarding position.

Boarding Announcement and Procedure:

As your flight prepares for boarding, listen for the Southwest boarding announcement, which will indicate the boarding group and position that should proceed to the gate. Follow the instructions of the Southwest staff and be prepared to present your boarding pass for scanning.

Once on board, locate your seat according to the boarding position assigned to you. Southwest operates a open-seating policy, allowing you to choose any available seat on the aircraft. Stow your carry-on baggage in the overhead bin or under the seat in front of you and settle in for your international journey.

The check-in and boarding process with Southwest Airlines is straightforward and easy to navigate. By familiarizing yourself with the options and procedures, you’ll be well-prepared to start your international adventure with Southwest Airlines.

In-Flight Amenities

When flying internationally with Southwest Airlines, you can expect a comfortable and enjoyable journey with a range of in-flight amenities to enhance your travel experience. Here’s what you can look forward to during your flight:

Southwest Airlines offers spacious and comfortable seating on all their international flights. Although Southwest does not have assigned seating, you can choose any available seat once on board the aircraft. This open-seating policy allows you to sit with your travel companions or select a seat that suits your comfort preferences.

In-Flight Entertainment:

Currently, Southwest Airlines does not provide seat-back screens or in-flight entertainment systems on their international flights. However, you can bring your own electronic devices, such as tablets, smartphones, or laptops, to enjoy your favorite movies, shows, or games. Don’t forget to bring headphones to enjoy your personal entertainment selections.

Southwest offers in-flight Wi-Fi on their international flights so you can stay connected during your journey. Enjoy browsing the internet, checking emails, or connecting with friends and family while you’re in the air. Keep in mind that Wi-Fi availability may vary depending on the aircraft and routing.

Snacks and Drinks:

Passengers on Southwest international flights are offered complimentary snacks and non-alcoholic beverages. Enjoy a selection of pretzels, peanuts, or other savory treats along with a variety of soft drinks, coffee, and tea. If you’re looking for something more substantial, you can purchase a variety of snack boxes or sandwiches available for an additional cost.

While non-alcoholic beverages are complimentary, alcoholic beverages are available for purchase during your Southwest international flight. Enjoy a refreshing beer, wine, or spirits to unwind during your journey. Please note that you must be 21 years or older to consume alcohol on Southwest flights, and they only accept credit or debit cards for onboard purchases.

Comfort Items:

For added comfort during your flight, you’re welcome to bring items such as pillows, blankets, or travel neck pillows onboard. These items can help make your journey more relaxing, especially on long-haul flights.

Customer Service:

One of the hallmarks of Southwest Airlines is their commitment to providing exceptional customer service. The flight attendants are friendly, attentive, and dedicated to ensuring your comfort throughout your journey. If you have any special requests or need assistance, don’t hesitate to reach out to the flight attendants.

While Southwest Airlines may not offer all the traditional in-flight amenities found on some other airlines, they make up for it with their affordable fares, excellent service, and a relaxed and friendly atmosphere. So sit back, relax, and enjoy your international flight with Southwest!

Customs and Immigration Procedures

Understanding customs and immigration procedures is essential when traveling internationally with Southwest Airlines. Here’s what you need to know to navigate these processes smoothly and efficiently:

After disembarking from your Southwest international flight, you’ll proceed to the customs area of the airport. Customs regulations differ from country to country, but the main purpose is to inspect and control the goods and belongings you’re bringing into the country.

Upon arrival, you’ll be required to complete a customs declaration form. This form typically asks about items you’re carrying that may require declaration, such as currency, food, plants, or certain types of goods. It’s important to be truthful and accurate when completing this form.

After completing the declaration form, you’ll join the customs line for inspection. In some cases, customs officers may ask you additional questions or request a physical inspection of your luggage. Follow their instructions and provide any necessary documentation to facilitate the process.

Immigration:

Once you clear customs, you’ll proceed to the immigration area of the airport. Here, you’ll go through immigration control, where your passport and visa (if required) will be inspected by immigration officers.

Present your passport and any supporting documents requested by the immigration officer, such as your visa, return ticket, or proof of accommodations. Be prepared to answer any questions regarding the purpose of your visit, your length of stay, and other routine immigration inquiries.

Some countries may also require you to provide biometric data, such as fingerprints or a photograph, as part of the immigration process. Follow the instructions given by the immigration officers and comply with these requirements.

As you leave the immigration area, your passport will be stamped with the entry date or given an entry permit, indicating your legal permission to enter the country. Ensure that your passport is returned to you and check that the entry stamp is accurate before proceeding.

Exit Procedures:

When departing from your international destination, you’ll go through similar customs and immigration procedures. Ensure that you arrive at the airport with ample time to complete these processes before your scheduled departure. Be honest in your customs declaration and follow any instructions given by the customs and immigration officers.

Remember to retain any necessary documentation, such as receipts for purchased goods or tax refunds, as you may be required to present them during the customs inspection process upon departure.

It’s essential to familiarize yourself with the customs and immigration requirements of your destination country before traveling. Check the embassy or consulate website, as well as the official government travel sites, for the most up-to-date information on entry and exit procedures.

By being prepared and informed, you’ll be able to navigate the customs and immigration procedures smoothly and efficiently, ensuring a hassle-free experience when traveling internationally with Southwest Airlines.

Connecting Flights and Layovers

When traveling internationally with Southwest Airlines, you may have connecting flights and layovers. Here’s what you need to know about navigating these transitions and making the most of your time in between flights:

Connecting Flight Information:

If your journey involves a connecting flight, ensure that you have sufficient time between flights to go through customs, collect your baggage, and check in for your next flight. Southwest Airlines typically provides connecting flight information on their website or through their customer service.

It’s essential to review your flight itinerary and pay attention to the length of your layover to ensure you have ample time to make the connection. Allow yourself some buffer time in case of any unexpected delays or longer wait times at customs and security checkpoints.

Luggage Transfer:

In most cases, when you have a connecting flight with Southwest Airlines, your checked baggage will be transferred automatically to your final destination. You do not need to retrieve your bags during layovers unless instructed otherwise. However, it’s always a good idea to confirm this with Southwest Airlines or check with the airline staff at the airport.

Boarding Passes:

If you have multiple flights with Southwest or other partner airlines, ensure that you have all the necessary boarding passes for each leg of your journey. You may need to check in and obtain additional boarding passes at the transfer or connecting airport. Most major airports have self-service kiosks or customer service counters where you can print or obtain your boarding passes.

Layovers can range from a short few hours to an extended period. If you have a longer layover, consider exploring the city or airport by taking advantage of layover tours or sightseeing opportunities. However, ensure that you have enough time to comfortably make your connecting flight and go through security and customs procedures.

Some airports have amenities such as lounges, restaurants, shopping areas, and even sleep pods or rest areas for passengers on extended layovers. Take the time to relax, recharge, or catch up on work during your wait. Check the airport’s website or mobile app for information about available facilities and services.

Communication:

If changes occur to your flight schedule, Southwest Airlines will typically notify you via email, SMS, or through their mobile app. Stay connected and keep an eye on your notifications to stay informed about any potential flight delays or changes to your connecting flights.

If you encounter any issues or have questions during your layover, approach the airline’s customer service desk or contact their helpline for assistance. They will be able to provide guidance, address concerns, and help you navigate the connecting flight process.

By being prepared, allowing sufficient time for connections, and utilizing the available amenities during layovers, you can make your journey with connecting flights smooth and stress-free.

Traveling with Pets

If you’re planning to travel internationally with your furry companion, Southwest Airlines has guidelines and policies in place to ensure a safe and comfortable journey for both you and your pet. Here’s what you need to know about traveling with pets on Southwest:

Pet Policy:

Southwest Airlines allows small pets, including dogs and cats, to travel in-cabin with their owners on domestic and international flights. Each passenger is permitted to travel with one pet carrier, and there are specific requirements and restrictions to adhere to.

Pet Carrier Requirements:

Your pet must be kept in an airline-approved pet carrier that meets Southwest’s guidelines. The carrier should be sturdy, well-ventilated, leak-proof, and able to fit under the seat in front of you. It’s important to note that your pet must remain inside the carrier throughout the flight.

Reservations and Fees:

Pet spaces on Southwest Airlines flights are limited, so it’s important to make a reservation for your pet in advance. You can do this by contacting Southwest Airlines’ customer service or adding your pet to your reservation when booking your flight. There is a fee for traveling with your pet, and it should be paid at the time of reservation.

Health and Documentation:

Prior to travel, ensure that your pet is in good health and up to date on all necessary vaccinations. Some countries may require specific documentation or health certificates for importing pets, so check the requirements of your destination country and consult with your veterinarian well in advance of your trip.

Security Screening:

During the security screening process at the airport, you will be required to remove your pet and carry them in your arms while the carrier goes through the X-ray machine. You may be asked to walk your pet through the metal detector while carrying them. Follow the instructions of the security personnel and be patient during this process.

Onboard Comfort:

Once on board, store the pet carrier under the seat in front of you, ensuring it is secured and not blocking the aisle or cabin pathways. Be mindful of your pet’s comfort and well-being during the flight. The familiar presence of their owner can help alleviate any anxiety they may experience during the journey.

It’s important to note that Southwest Airlines only permits animals in the cabin and does not offer the option for pets to travel in the cargo hold. If your pet does not meet the requirements for in-cabin travel or if you have a larger animal, you may need to explore alternative options such as specialized pet transport services.

By following Southwest Airlines’ pet policy, ensuring the comfort and safety of your pet, and adhering to any destination-specific requirements, you can enjoy a smooth and worry-free journey with your beloved furry friend.

Special Assistance and Medical Needs

Southwest Airlines is committed to providing excellent service and accommodating passengers with special needs or medical conditions. Here’s what you need to know about receiving special assistance and managing medical needs during your international flight:

Special Assistance:

If you require special assistance, such as wheelchair assistance, help with boarding, or other accommodations, it’s important to inform Southwest Airlines in advance. Contact their customer service or indicate your needs when making your reservation. The airline’s representatives will guide you through the process and ensure that your requirements are met.

Wheelchair Assistance:

If you need a wheelchair or mobility assistance at the airport, Southwest Airlines can provide wheelchair services upon request. Wheelchair service is available from the check-in area to the boarding gate and upon arrival at your destination. Inform the airline of your needs in advance to ensure a smooth and seamless experience.

Medical Conditions and Medications:

If you have a medical condition that requires special attention, it’s important to plan and prepare accordingly. Make sure to bring an adequate supply of any necessary medications, including prescription medications, for the duration of your trip. It’s advisable to keep medications in your carry-on baggage to ensure easy access and prevent loss or damage. Check with your healthcare provider for any special instructions or precautions related to traveling with your medical condition.

Medical Equipment:

If you need to bring medical equipment, such as nebulizers or CPAP machines, inform Southwest Airlines in advance. Some medical devices may require additional security screening at the airport. Pack the equipment securely and familiarize yourself with any specific guidelines or restrictions for bringing medical equipment on board.

Medical Clearance and Traveling with Oxygen:

If you require medical clearance for air travel or need to bring supplementary oxygen on board, contact Southwest Airlines’ customer service well in advance of your flight. They will provide you with the necessary information and requirements to ensure a safe and comfortable journey. It’s important to comply with all airline restrictions and guidelines regarding the use of oxygen equipment on board.

Seating Accommodations:

If you have specific seating requirements due to a medical condition or disability, Southwest Airlines will make reasonable efforts to accommodate your needs. It’s advisable to contact their customer service in advance to discuss your requirements and inquire about seating options that would best suit your situation.

Service Animals:

If you have a service animal, Southwest Airlines welcomes them on board as per their service animal policy. Notify the airline in advance if you’ll be traveling with a service animal to ensure appropriate arrangements are made for their comfort and safety.

By providing Southwest Airlines with the necessary information and making the appropriate arrangements for special assistance or medical needs, you can have a comfortable and stress-free international flight experience.

Travel Tips and Safety Precautions

Traveling internationally with Southwest Airlines is an exciting experience, but it’s important to prioritize your safety and make the most of your trip. Here are some essential travel tips and safety precautions to keep in mind:

1. Research your destination: Familiarize yourself with the local customs, laws, and cultural norms of your destination. Respect the local traditions and be mindful of any specific safety concerns, such as areas to avoid or local scams.

2. Stay informed: Sign up for travel alerts and notifications from your government’s embassy or consulate in your destination country. Stay updated on any travel advisories, security warnings, or health alerts that might affect your trip.

3. Secure your belongings: Keep your valuables, such as passports, money, and electronics, in a secure place. Consider using a money belt or a hidden travel wallet to minimize the risk of theft. Be aware of your surroundings and avoid carrying large amounts of cash.

4. Pack wisely: Pack essential items in your carry-on bag, including medication, important documents, a change of clothes, and personal hygiene products. Remember to follow the Transportation Security Administration (TSA) guidelines for liquids and prohibited items.

5. Stay healthy: Prioritize your health during your trip by getting necessary vaccinations, taking any required medications, and practicing good hygiene. Wash your hands frequently, carry hand sanitizer, and drink bottled water in areas where tap water may not be safe.

6. Stay connected: Keep your loved ones informed about your travel plans. Share your itinerary, hotel information, and emergency contact details with a trusted friend or family member. Consider purchasing international data or a local SIM card for your phone for reliable communication.

7. Respect local customs: Learn a few basic phrases in the local language, such as greetings and simple requests. Respect the cultural norms and practices of your destination, including appropriate attire and behavior in religious or sacred sites.

8. Be cautious with public Wi-Fi: Exercise caution when using public Wi-Fi networks, especially for accessing sensitive information or making online transactions. Use a Virtual Private Network (VPN) for added security and avoid conducting sensitive activities on public networks.

9. Travel insurance: Consider purchasing travel insurance to protect yourself against unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage. Review the policy coverage carefully and ensure it meets your needs.

10. Follow COVID-19 guidelines: During the ongoing COVID-19 pandemic, follow the guidelines and regulations set by health authorities and local governments. Wear face masks, maintain social distancing, and practice proper hygiene to protect yourself and others.

It’s important to note that travel requirements and safety protocols can change, especially during extraordinary circumstances. Stay updated with the latest information from reliable sources, including airline websites, government advisories, and travel resources.

With these travel tips and safety precautions in mind, you can have a rewarding and memorable international journey with Southwest Airlines while prioritizing your well-being and enjoyment.

Frequently Asked Questions

Here are some commonly asked questions regarding international travel with Southwest Airlines:

1. Can I book an international flight directly on the Southwest Airlines website?

Yes, you can book international flights directly on the Southwest Airlines website or through their mobile app.

2. Are there any additional fees for international flights with Southwest Airlines?

Yes, Southwest Airlines charges additional fees for checked baggage, overweight or oversized items, and pet transport. Make sure to review their fee schedule for accurate information.

3. Can I use Rapid Rewards points for international flights?

Yes, you can use your Rapid Rewards points to book international flights with Southwest Airlines. The number of points required will depend on the fare type and availability.

4. What documents do I need to travel internationally with Southwest Airlines?

You will need a valid passport that is not expired and will remain valid for at least six months beyond your planned departure date. Depending on your destination country, you may also need a visa or electronic travel authorization.

5. Can I bring my own food on board a Southwest international flight?

Yes, you can bring your own food on board a Southwest international flight. However, keep in mind that there may be restrictions on certain types of food or liquids when going through security screening.

6. Can I bring my own alcohol on board a Southwest international flight?

No, you are not allowed to bring your own alcohol on board a Southwest international flight. Alcoholic beverages are available for purchase on the aircraft during the flight.

7. Can I select my seat in advance for an international flight with Southwest Airlines?

Southwest Airlines operates on an open seating policy, which means seats are not assigned in advance. You can choose any available seat when you board the aircraft.

8. Can I request a special meal for my international flight?

Currently, Southwest Airlines does not offer special meal options for international flights. It is recommended to bring your own snacks or meals on board.

9. Can I bring my emotional support animal on a Southwest international flight?

Starting from March 1, 2021, Southwest Airlines no longer accepts emotional support animals on their flights. However, trained service animals are still permitted.

10. What should I do if my flight is delayed or canceled?

If your international flight with Southwest Airlines is delayed or canceled, the airline will inform you of the changes and provide options for rebooking or obtaining a refund. Contact their customer service or visit the airline’s website for assistance and further instructions.

For specific inquiries or concerns, it’s recommended to visit the Southwest Airlines website or contact their customer service directly for the most accurate and up-to-date information.

We hope these frequently asked questions have provided helpful insights for your international travel with Southwest Airlines.

As you prepare to embark on your international journey with Southwest Airlines, you now have a comprehensive understanding of what to expect and how to make the most of your travel experience. From booking your flight to navigating customs and immigration procedures, Southwest Airlines strives to provide exceptional service and ensure your comfort and safety throughout your trip.

Remember to familiarize yourself with the specific requirements and restrictions of your destination country, including documentation, visa, and customs regulations. Pack wisely, prioritize your health and safety, and follow the guidelines provided by Southwest Airlines and relevant authorities.

Whether you’re looking forward to sampling exotic cuisine, exploring breathtaking landscapes, or immersing yourself in new cultures, international travel with Southwest Airlines opens up a world of possibilities.

With their affordable fares, top-notch customer service, and commitment to passenger satisfaction, Southwest Airlines is the ideal choice for your international adventures. So take advantage of their extensive route network, user-friendly online booking platform, and exceptional in-flight experience.

As you explore new horizons, keep an open mind, embrace the differences, and cherish the memories you will create. Remember to travel responsibly, respect the local customs, and leave a positive impact on the destinations you visit.

We hope this comprehensive guide has provided you with the information and confidence you need for your international journey with Southwest Airlines. It’s time to pack your bags, make new connections, and embark on an adventure of a lifetime. Bon voyage and happy travels!

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See state summaries.

Reissued after periodic review with general security updates, and the removal of obsolete COVID-19 page links.

Country Summary: Violent crime – such as homicide, kidnapping, carjacking, and robbery – is widespread and common in Mexico. The U.S. government has limited ability to provide emergency services to U.S. citizens in many areas of Mexico, as travel by U.S. government employees to certain areas is prohibited or restricted. In many states, local emergency services are limited outside the state capital or major cities.

U.S. citizens are advised to adhere to restrictions on U.S. government employee travel. State-specific restrictions are included in the individual state advisories below. U.S. government employees may not travel between cities after dark, may not hail taxis on the street, and must rely on dispatched vehicles, including app-based services like Uber, and regulated taxi stands. U.S. government employees should avoid traveling alone, especially in remote areas. U.S. government employees may not drive from the U.S.-Mexico border to or from the interior parts of Mexico, except daytime travel within Baja California and between Nogales and Hermosillo on Mexican Federal Highway 15D, and between Nuevo Laredo and Monterrey on Highway 85D.

Read the  country information page  for additional information on travel to Mexico.

Do Not Travel To:

• Colima state  due to  crime  and  kidnapping .
• Guerrero state  due to  crime .
• Michoacan state  due to  crime  and  kidnapping .
• Sinaloa state due to  crime  and  kidnapping
• Tamaulipas state  due to  crime  and  kidnapping.
• Zacatecas  state due to  crime  and  kidnapping .

Reconsider Travel To:

• Baja California  state due to  crime  and  kidnapping .
• Chihuahua state  due to  crime  and  kidnapping .
• Durango state  due to  crime .
• Guanajuato state  due to  crime and kidnapping .
• Jalisco state  due to  crime  and  kidnapping .
• Morelos state  due to  crime .
• Sonora state  due to  crime  and  kidnapping .

Exercise Increased Caution When Traveling To:

• Aguascalientes  state due to  crime .
• Baja California Sur state  due to  crime .
• Chiapas state  due to  crime .
• Coahuila state  due to  crime .
• Hidalgo state  due to  crime .
• Mexico City  due to  crime .
• Mexico State  due to  crime .
• Nayarit state  due to  crime.
• Nuevo Leon  state due to  crime  and  kidnapping .
• Oaxaca state  due to  crime .
• Puebla state  due to  crime  and  kidnapping .
• Queretaro state  due to  crime .
• Quintana Roo state  due to  crime .
• San Luis Potosi state  due to  crime and kidnapping .
• Tabasco state  due to  crime .
• Tlaxcala state due to  crime .
• Veracruz state  due to  crime .

Exercise Normal Precautions When Traveling To:

• Campeche state
• Yucatan state

Visit our website for  Travel to High-Risk Areas .

If you decide to travel to Mexico:

• Keep traveling companions and family back home informed of your travel plans. If separating from your travel group, send a friend your GPS location. If taking a taxi alone, take a photo of the taxi number and/or license plate and text it to a friend.
• Use toll roads when possible and avoid driving alone or at night. In many states, police presence and emergency services are extremely limited outside the state capital or major cities.
• Exercise increased caution when visiting local bars, nightclubs, and casinos.
• Do not display signs of wealth, such as wearing expensive watches or jewelry.
• Be extra vigilant when visiting banks or ATMs.
• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive Alerts and make it easier to locate you in an emergency.
• Follow the Department of State on  Facebook  and  Twitter .
• Follow the U.S. Embassy on Facebook and Twitter .
• Review the  Country Security Report  for Mexico.
• Mariners planning travel to Mexico should check for U.S. maritime  advisories  and  alerts , which include instructions on reporting suspicious activities and attacks to Mexican naval authorities.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .
• Visit the CDC page for the latest travel health information related to your travel. 

Aguascalientes state – Exercise Increased Caution

Exercise increased caution due to crime.

Criminal activity and violence may occur throughout the state.

There are no restrictions on travel for U.S. government employees in Aguascalientes state.

Baja California state – Reconsider Travel

Reconsider travel due to crime and kidnapping.

Transnational criminal organizations compete in the border area to establish narco-trafficking and human smuggling routes. Violent crime and gang activity are common. Travelers should remain on main highways and avoid remote locations. Of particular concern is the high number of homicides in the non-tourist areas of Tijuana. Most homicides appeared to be targeted; however, criminal organization assassinations and territorial disputes can result in bystanders being injured or killed. U.S. citizens and LPRs have been victims of kidnapping.

U.S. government employees must adhere to the noted restrictions:

• Mexicali Valley:  U.S. government employees should avoid the Mexicali Valley due to the heightened possibility of violence between rival cartel factions.  The boundaries of the restricted area are: to the east, the Baja California/Arizona and Baja California/Sonora borders; to the south, from La Ventana (on Highway 5) due east to the Colorado River; to the west, Highway 5; and to the north, Boulevard Lazaro Cardenas/Highway 92/Highway 1 to Carretera Aeropuerto, from the intersection of Highway 1 and Carretera Aeropuerto due north to the Baja California/California border, and from that point eastward along the Baja California/California border.
• Travelers may use Highways 2 and 2D to transit between Mexicali, Los Algodones, and San Luis Rio Colorado during daylight hours. Travelers may also use Highways 1 and 8 to transit to and from the Mexicali Airport during daylight hours.  Travel on Highway 5 is permissible during daylight hours.

There are no other travel restrictions for U.S. government employees in Baja California state. These include high-traffic tourism areas of border and coastal communities, such as  Tijuana ,  Ensenada , and  Rosarito .

Baja California Sur state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Baja California Sur state.

Campeche state – Exercise Normal Precautions

Exercise normal precautions.

There are no restrictions on travel for U.S. government employees in Campeche state.

Chiapas state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Chiapas state.

Chihuahua state – Reconsider Travel

Violent crime and gang activity are common. Most homicides are targeted assassinations against members of criminal organizations. Battles for territory between criminal groups have resulted in violent crime in areas frequented by U.S. citizens and U.S. government employees, including restaurants and malls during daylight hours. Bystanders have been injured or killed in shooting incidents. U.S. citizens and LPRs have been victims of kidnapping.

U.S. government employee travel is limited to the following areas with the noted restrictions:

• Ciudad Juarez:  U.S. government employees may travel to the area of Ciudad Juarez bounded to the east by Bulevar Independencia; to the south by De los Montes Urales/Avenida Manuel J Clouthier/Carretera de Juárez; to the west by Via Juan Gabriel/Avenida de los Insurgentes/Calle Miguel Ahumada/Francisco Javier Mina/Melchor Ocampo; and to the north by the U.S.-Mexico border.  Direct travel to the Ciudad Juarez airport (officially called the Abraham González International Airport) and the factories located along Bulevar Independencia and Las Torres is permitted.  Travel to San Jerónimo is permitted only through the United States via the Santa Teresa U.S. Port of Entry; travel via Anapra is prohibited.

U.S. government employees may only travel from Ciudad Juarez to the city of Chihuahua during daylight hours via Federal Highway 45, with stops permitted only at the Guardia Nacional División Caminos station, the Umbral del Milenio overlook area, the border inspection station at KM 35, and the shops and restaurants on Federal Highway 45 in the city of Ahumada.

• U.S. government employees may travel between Ciudad Juarez and Ascension via Highway 2.
• Nuevo Casas Grandes Area (including Nuevo Casas Grandes, Casas Grandes, Mata Ortiz, Colonia Juárez, Colonia LeBaron, Paquimé and San Buenaventura):  U.S. government employees may travel to the Nuevo Casas Grandes area during daylight hours via Mexico Federal Highway 2, and subsequently Federal Highway 10, to Nuevo Casas Grandes.  Employees are permitted to stay overnight in the cities of Nuevo Casas Grandes and Casas Grandes only.
• City of Chihuahua:  U.S. government employees may travel at any time to the area of the city of Chihuahua bounded to the north by Avenida Transformación; to the east by Avenida Tecnológico/Manuel Gómez Morín/Highway 16/Blvd.José Fuentes Mares; to the west by the city boundary; and to the south by Periférico Francisco R. Almada.
• U.S. government employees may travel on Highways 45, 16, and 45D through the city of Chihuahua and to the Chihuahua airport (officially called the General Roberto Fierro Villalobos International Airport). 
• U.S. government employees may travel to Santa Eulalia to the east of the city of Chihuahua, as well as to Juan Aldama via Highway 16 to the northeast.
• U.S. government employees may travel south of the city of Chihuahua on Highway 45 to the southern boundary of Parral, including each town directly connected to Highway 45, including Lázaro Cárdenas, Pedro Meoqui, Santa Cruz de Rosales, Delicias, Camargo, Ciudad Jiménez, and Parral itself.
• U.S. government employees may only travel on official business from the city of Chihuahua on Highway 16 to Ciudad Cuauhtémoc bounded by Highway 21 to the north and east, Highway 5 to the west, and Bulevar Jorge Castillo Cabrera to the south. 
• Ojinaga:  U.S. government employees must travel to Ojinaga via U.S. Highway 67 and enter through the U.S. Port of Entry in Presidio, Texas.
• Palomas:  U.S. government employees may travel to Palomas via U.S. highways through the U.S. Port of Entry in Columbus, New Mexico, or via Highway 2 in Mexico.

U.S. government employees may not travel to other areas of Chihuahua, including  Copper Canyon .

Coahuila state – Exercise Increased Caution

Violent crime and gang activity occur in parts of Coahuila state. 

U.S. government employees must adhere to the following travel restrictions:

• Zaragoza, Morelos, Allende, Nava, Jimenez, Villa Union, Guerrero, and Hidalgo municipalities : U.S. government employees may not travel to these municipalities.
• Piedras Negras and Ciudad Acuña:  U.S. government employees must travel directly from the United States and observe a curfew from midnight to 6:00 a.m. in both cities.

There are no other restrictions on travel for U.S. government employees in Coahuila state.

Colima state – Do Not Travel

Do not travel due to crime and kidnapping.  

Violent crime and gang activity are widespread. Most homicides are targeted assassinations against members of criminal organizations. Shooting incidents between criminal groups have injured or killed bystanders. U.S. citizens and LPRs have been victims of kidnapping.  

Travel for U.S. government employees is limited to the following areas with noted restrictions: 

• Manzanillo:   U.S. government employee travel is limited to the tourist and port areas of Manzanillo.  
• Employees traveling to Manzanillo from Guadalajara must use Federal Toll Road 54D during daylight hours.  

U.S. government employees may not travel to other areas of Colima state. 

Durango state – Reconsider Travel

Reconsider travel due to crime.

Violent crime and gang activity are common in parts of Durango state.

• West and south of Federal Highway 45:  U.S. government employees may not travel to this region of Durango state.

There are no other restrictions on travel for U.S. government employees in Durango state.

Guanajuato state – Reconsider Travel

Gang violence, often associated with the theft of petroleum and natural gas from the state oil company and other suppliers, occurs in Guanajuato, primarily in the south and central areas of the state.  Of particular concern is the high number of murders in the southern region of the state associated with cartel-related violence. U.S. citizens and LPRs have been victims of kidnapping.

• Areas south of Federal Highway 45D:  U.S. government employees may not travel to the area south of and including Federal Highway 45D, Celaya, Salamanca, and Irapuato.

There are no other restrictions on travel for U.S. government employees in Guanajuato state, which includes tourist areas in:  San Miguel de Allende ,  Guanajuato City , and  surrounding areas.

Guerrero state – Do Not Travel

Do not travel due to crime.

Crime and violence are widespread. Armed groups operate independently of the government in many areas of Guerrero. Members of these groups frequently maintain roadblocks and may use violence towards travelers. U.S. citizens and LPRs have been victims of kidnapping in previous years.

Travel for U.S. government employees is limited to the following area with the noted restrictions:

• Taxco:  U.S. government employees must use Federal Highway 95D, which passes through Cuernavaca, Morelos, and stay within downtown tourist areas of Taxco. Employees may visit Grutas de Cacahuamilpa National Park during the day with a licensed tour operator.

U.S. government employees may not travel to other areas of the state of Guerrero, including to tourist areas in  Acapulco ,  Zihuatanejo , and  Ixtapa .

Hidalgo state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Hidalgo state.

Jalisco state – Reconsider Travel

Violent crime and gang activity are common in parts of Jalisco state. In Guadalajara, territorial battles between criminal groups take place in tourist areas. Shooting incidents between criminal groups have injured or killed innocent bystanders. U.S. citizens and LPRs have been victims of kidnapping.

• Jalisco-Michoacan border and Federal Highway 110:  U.S. government employees may not travel to the area between Federal Highway 110 and the Jalisco-Michoacan border, nor travel on Federal Highway 110 between Tuxpan, Jalisco, and the Michoacan border.
• Federal Highway 80:  U.S. government employees may not travel on Federal Highway 80 south of Cocula.

There are no other restrictions on travel for U.S government employees in Jalisco state which includes tourist areas in:  Guadalajara Metropolitan Area ,  Puerto Vallarta (including neighboring Riviera Nayarit) ,  Chapala , and  Ajijic .

Mexico City (Ciudad de Mexico) – Exercise Increased Caution

Both violent and non-violent crime occur throughout Mexico City. Use additional caution, particularly at night, outside of the frequented tourist areas where police and security patrol more routinely. Petty crime occurs frequently in both tourist and non-tourist areas.

There are no restrictions on travel for U.S. government employees in Mexico City.

Mexico State (Estado de Mexico) – Exercise Increased Caution

Both violent and non-violent crime occur throughout Mexico State. Use additional caution in areas outside of the frequented tourist areas, although petty crime occurs frequently in tourist areas as well.

There are no restrictions on travel for U.S. government employees in Mexico State.

Michoacan state – Do Not Travel

Do not travel due to crime and kidnapping.

Crime and violence are widespread in Michoacan state. U.S. citizens and LPRs have been victims of kidnapping.

Travel for U.S. government employees is limited to the following areas with the noted restrictions:

• Federal Highway 15D:   U.S. government employees may travel on Federal Highway 15D to transit the state between Mexico City and Guadalajara.
• Morelia:  U.S. government employees may travel by air and by land using Federal Highways 43 or 48D from Federal Highway 15D.
• Lazaro Cardenas:  U.S. government employees must travel by air only and limit activities to the city center or port areas.

U.S. government employees may not travel to other areas of the state of Michoacan, including the portions of the  Monarch Butterfly Reserve  located in Michoacan.

Morelos state – Reconsider Travel

Violent crime and gang activity are common in parts of Morelos state.

There are no restrictions on travel for U.S. government employees in Morelos state.

Nayarit state – Exercise Increased Caution

Criminal activity and violence may occur throughout Nayarit state.

There are no restrictions on travel for U.S government employees in Nayarit state.

Nuevo Leon state – Exercise Increased Caution

Exercise increased caution due to crime and kidnapping.

Criminal activity and violence may occur throughout the state. U.S. citizens and LPRs have been victims of kidnapping.

There are no restrictions on travel for U.S. government employees in Nuevo Leon state.

Oaxaca state – Exercise Increased Caution

Criminal activity and violence occur throughout the state.

U.S. travelers are reminded that U.S. government employees must adhere to the following travel restrictions:

• Isthmus region:  U.S. government employees may not travel to the area of Oaxaca bounded by Federal Highway 185D to the west, Federal Highway 190 to the north, and the Oaxaca-Chiapas border to the east.  This includes the cities of Juchitan de Zaragoza, Salina Cruz, and San Blas Atempa.  
• Federal Highway 200 northwest of Pinotepa:  U.S. government employees may not use Federal Highway 200 between Pinotepa and the Oaxaca-Guerrero border.

There are no restrictions on travel for U.S. government employees to other parts of Oaxaca state, which include tourist areas in:  Oaxaca City ,  Monte Alban ,  Puerto Escondido,  and  Huatulco .

Puebla state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Puebla state.

Queretaro state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Queretaro state.

Quintana Roo state – Exercise Increased Caution

Criminal activity and violence may occur in any location, at any time, including in popular tourist destinations.  Travelers should maintain a high level of situational awareness, avoid areas where illicit activities occur, and promptly depart from potentially dangerous situations. 

While not directed at tourists, shootings between rival gangs have injured innocent bystanders.  Additionally, U.S. citizens have been the victims of both non-violent and violent crimes in tourist and non-tourist areas.

There are no restrictions on travel for U.S. government employees in Quintana Roo state. However, personnel are advised to exercise increased situational awareness after dark in downtown areas of Cancun, Tulum, and Playa del Carmen, and to remain in well-lit pedestrian streets and tourist zones.

San Luis Potosi state – Exercise Increased Caution

Criminal activity and violence may occur throughout the state.  U.S. citizens and LPRs have been victims of kidnapping.

There are no restrictions on travel for U.S. government employees in San Luis Potosi state.

Sinaloa state – Do Not Travel

Violent crime is widespread. Criminal organizations are based in and operating in Sinaloa. U.S. citizens and LPRs have been victims of kidnapping.

• Mazatlan:  U.S. government employees may travel to Mazatlan by air or sea only, are limited to the Zona Dorada and historic town center, and must travel via direct routes between these destinations and the airport and sea terminal.
• Los Mochis and Topolobampo:  U.S. government employees may travel to Los Mochis and Topolobampo by air or sea only, are restricted to the city and the port, and must travel via direct routes between these destinations and the airport.

U.S. government employees may not travel to other areas of Sinaloa state.

Sonora state – Reconsider Travel

Sonora is a key location used by the international drug trade and human trafficking networks. Violent crime is widespread. U.S. citizens and LPRs have been victims of kidnapping. Travelers should maintain a heightened level of awareness of their surroundings in all their travels in Sonora.  Security incidents may occur in any area of Sonora.

• Travel between Hermosillo and Nogales:  U.S. government employees may travel between the U.S. Ports of Entry in Nogales and Hermosillo during daylight hours via Federal Highway 15 only. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications due to a lack of secure vetting and/or dispatching procedures. Travelers should exercise caution and avoid unnecessary stops as security incidents, including sporadic, armed carjackings, and shootings have been reported along this highway during daylight hours. Travelers should have a full tank of gas and inform friends or family members of their planned travel.
• Nogales:  U.S. government employees may not travel in the triangular area north of Avenida Tecnologico, west of Bulevar Luis Donaldo Colosio (Periferico), nor east of Federal Highway 15D (Corredor Fiscal). U.S. government employees also may not travel in the residential and business areas to east of the railroad tracks along Plutarco Elias Calle (HWY 15) and Calle Ruiz Cortino, including the business area around the Morley pedestrian gate port-of-entry. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in Nogales due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.  
• Puerto Peñasco:  U.S. government employees may travel between Puerto Peñasco and the Lukeville-Sonoyta U.S. Port of Entry during daylight hours via Federal Highway 8 only. They may not travel on any other route to Puerto Peñasco. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in Puerto Peñasco. due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.
• Triangular region near Mariposa U.S. Port of Entry:  U.S. government employees may not travel into or through the triangular region west of the Mariposa U.S. Port of Entry, east of Sonoyta, and north of Altar municipality.
• San Luis Rio Colorado, Cananea, and Agua Prieta : U.S. government employees may travel directly from the nearest U.S. Port of Entry to San Luis Rio Colorado, Cananea (via Douglas Port of Entry), and Agua Prieta, but may not go beyond the city limits. Travel is limited to daylight hours only. Travel between Nogales and Cananea via Imuris is not permitted. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in these cities due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.
• Eastern and southern Sonora (including San Carlos Nuevo Guaymas and Alamos):  U.S. government employees may not travel to areas of Sonora east of Federal Highway 17, the road between Moctezuma and Sahuaripa, and State Highway 20 between Sahuaripa and the intersection with Federal Highway 16. U.S. government employees may travel to San Carlos Nuevo Guaymas and Alamos; travel to Alamos is only permitted by air and within city limits.  U.S. government employees may not travel to areas of Sonora south of Federal Highway 16 and east of Federal Highway 15 (south of Hermosillo), as well as all points south of Guaymas, including Empalme, Guaymas, Obregon, and Navojoa.  U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in these areas due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.

U.S. government employees may travel to other parts of Sonora state in compliance with the above restrictions, including tourist areas in: Hermosillo , Bahia de Kino , and Puerto Penasco .

Tabasco state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Tabasco state.

Tamaulipas state – Do Not Travel

Organized crime activity – including gun battles, murder, armed robbery, carjacking, kidnapping, forced disappearances, extortion, and sexual assault – is common along the northern border and in Ciudad Victoria. Criminal groups target public and private passenger buses, as well as private automobiles traveling through Tamaulipas, often taking passengers and demanding ransom payments.

Heavily armed members of criminal groups often patrol areas of the state and operate with impunity particularly along the border region from Reynosa to Nuevo Laredo.  In these areas, local law enforcement has limited capacity to respond to incidents of crime. Law enforcement capacity is greater in the tri-city area of Tampico, Ciudad Madero, and Altamira, which has a lower rate of violent criminal activity compared to the rest of the state.

U.S. citizens and LPRs have been victims of kidnapping.

• Matamoros and Nuevo Laredo:  U.S. government employees may only travel within a limited radius around and between the U.S. Consulates in Nuevo Laredo and Matamoros, their homes, the respective U.S. Ports of Entry, and limited downtown sites, subject to an overnight curfew.
• Overland travel in Tamaulipas:  U.S. government employees may not travel between cities in Tamaulipas using interior Mexican highways. Travel between Nuevo Laredo and Monterrey is limited to Federal Highway 85D during daylight hours with prior authorization.

U.S. government employees may not travel to other parts of Tamaulipas state.

Tlaxcala state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Tlaxcala state.

Veracruz state – Exercise Increased Caution

Violent crime and gang activity occur with increasing frequency in Veracruz, particularly in the center and south near Cordoba and Coatzacoalcos. While most gang-related violence is targeted, violence perpetrated by criminal organizations can affect bystanders. Impromptu roadblocks requiring payment to pass are common.

There are no restrictions on travel for U.S. government employees in Veracruz state.

Yucatan state – Exercise Normal Precautions

There are no restrictions on travel for U.S. government employees in Yucatan state, which include tourist areas in:  Chichen Itza ,  Merida ,  Uxmal , and  Valladolid .

Zacatecas state – Do Not Travel

Violent crime, extortion, and gang activity are widespread in Zacatecas state. U.S. citizens and LPRs have been victims of kidnapping.

• Zacatecas City : U.S. government employee travel is limited to Zacatecas City proper, and employees may not travel overland to Zacatecas City.
• U.S. government employees may not travel to other areas of Zacatecas state.

Embassy Messages

View Alerts and Messages Archive

Quick Facts

Passport must be valid at time of entry

One page per stamp

Yes, if visiting for more than 180 days

See Travelers’ Health section

Embassies and Consulates

EMERGENCY ASSISTANCE FOR U.S. CITIZENS IN MEXICO From Mexico: 800-681-9374 or 55-8526-2561 From the United States: 1-844-528-6611

U.S. Citizen Services Inquiries: Contact Form

U.S. Embassy Mexico City

Paseo de la Reforma 305 Colonia Cuauhtémoc 06500 Ciudad de México

U.S. Consulate General Ciudad Juarez

Paseo de la Victoria #3650 Fracc. Partido Senecú 32543 Ciudad Juárez, Chihuahua

U.S. Consulate General Guadalajara

Progreso 175 Colonia Americana 44160 Guadalajara, Jalisco

U.S. Consulate General Hermosillo

Monterey, Esqueda 141 El Centenario 83260 Hermosillo, Sonora

U.S. Consulate General Matamoros

Constitución No. 1 Colonia Jardín 87330 Matamoros, Tamaulipas

U.S. Consulate General Merida

Calle 60 No. 338-K x 29 y 31 Colonia Alcalá Martin 97050 Mérida, Yucatán

U.S. Consulate General Monterrey

Avenida Alfonso Reyes 150 Colonia Valle del Poniente 66196 Santa Catarina, Nuevo León

U.S. Consulate General Nogales

Calle San José s/n Fracc. Los Álamos 84065 Nogales, Sonora

U.S. Consulate General Nuevo Laredo

Paseo Colon 1901 Colonia Madero 88260 Nuevo Laredo, Tamaulipas

U.S. Consulate General Tijuana

Paseo de las Culturas s/n Mesa de Otay Delegación Centenario 22425 Tijuana, Baja California

Consular Agencies

Acapulco Hotel Continental Emporio Costera M. Alemán 121 – Office 14 39670 Acapulco, Guerrero Cancun

Blvd. Kukulcan Km 13 ZH Torre La Europea, Despacho 301 77500 Cancún, Quintana Roo

Los Cabos Las Tiendas de Palmilla L-B221, Km. 27.5 Carretera Transpeninsular 23406 San José del Cabo, Baja California Sur

Playa Gaviotas 202, Local 10 Zona Dorada 82110 Mazatlán, Sinaloa

Oaxaca Macedonio Alcalá 407, Office 20 68000 Oaxaca, Oaxaca

Piedras Negras Abasolo 211, Local 3, Centro 26000 Piedras Negras, Coahuila

Playa del Carmen Plaza Progreso, Local 33 Carretera Federal Puerto Juarez-Chetumal, Mz. 293 Lt. 1. 77710 Playa del Carmen, Quintana Roo

Puerto Vallarta

Paradise Plaza, Paseo de los Cocoteros 85 Sur, Local L-7 63732 Nuevo Nayarit, Nayarit

San Miguel de Allende Plaza La Luciérnaga, Libramiento Jose Manuel Zavala 165, Locales 4 y 5 Colonia La Luciérnaga 37745 San Miguel de Allende, Guanajuato

Destination Description

See the  State Department’s Fact Sheet on Mexico  for more information on U.S.-Mexico relations.

Entry, Exit and Visa Requirements

A valid passport book is required to enter Mexico by air, and those attempting to enter at an airport with a U.S. passport card only may be denied admission.

Review the Mexican government’s most current  entry, exit, and visa requirements  ( Spanish only ) or visit the  Embassy of Mexico  in Washington, D.C., for more information.

For travelers entering Mexico by air only, Mexican immigration authorities implemented a process to replace the previous paper Forma Migratoria Multiple or FMM with a Forma Migratoria Multiple Digital or FMMD.  The FMMD process is in place at all 66 international airports in Mexico.  Upon arrival at an airport, Mexican immigration authorities will determine a traveler’s authorized length of stay and either place a date stamp in the traveler’s passport or direct the traveler through a self-service electronic gate (E-Gate) that will generate a printed receipt with QR code. Air travelers who wish to download a record of their FMMD or find more information on the FMMD process may visit the National Migration Institute’s (INM) website .

Travelers entering Mexico by land should have a valid passport book or card.  If you enter Mexico by land and plan to travel beyond the immediate border area (approximately 12 miles or 20 kilometers into Mexico), you must stop at an INM office to obtain an entry permit (Forma Migratoria Multiple or FMM), even if not explicitly directed to do so by Mexican officials.  INM may opt to allow tourists entry of up to 180 days without a visa or may limit authorized stays to shorter periods at their discretion; visitors should confirm the specific length of authorized stay written on the entry permit (FMM) or by the stamp in their passport. Mexican immigration authorities could ask you to present both your passport and entry permit if applicable at any point and may detain you while they review your immigration status if you are not carrying your passport and proof of legal status in Mexico, or if you have overstayed your authorized stay. Immigration check points are common in the interior of Mexico, including in popular tourist areas far from the border.  

You will also need a temporary vehicle import permit to bring a U.S.-registered vehicle beyond the border zone. These permits are processed through Banjercito and require a deposit that will be refunded once the vehicle leaves Mexico.  For more information, visit the  Banjercito  website ( Spanish only ).

Baja California, Baja California Sur, and Sonora have a “hassle-free” zone that allows cars traveling without an entry permit or car registration within the zone. 

Mexican authorities can impound a vehicle that enters the country without a valid U.S. registration, a vehicle driven by a Mexican national who is not resident in the United States, or a vehicle found beyond the border zone without the temporary import permit.

Mexican law permits Mexican immigration authorities to deny foreigners entry into Mexico if they have been charged with or convicted of a serious crime in Mexico or elsewhere.

Travelers bringing in goods beyond their personal effects worth $300.00 or more must declare those goods with Mexican customs (SAT) Mexican customs  ( Spanish only ) or risk having them confiscated. This also applies to used goods or clothing, including items for donation. U.S. citizens driving such items into Mexico without declaring them or without sufficient funds to pay duty fees are subject to having their vehicle seized by Mexican customs authorities. For further information about customs regulations, please read our  customs information page .

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to or foreign residents in Mexico.

A parent or legal guardian departing Mexico with minor children should carry a notarized consent letter from the other parent if traveling separately. INM requires at least one parent to complete a  SAM  ( Formato de Salida de Menores, Spanish only ) for all Mexican or foreign minors with Temporary Resident, Temporary Student Resident, or Permanent Resident status departing Mexico alone or with a third party.  Further information about the  prevention of international parental child abduction  is available on our website.

Find information on dual nationality , and customs regulations on our websites. Both Mexico and the United States allow dual nationality.

Safety and Security

Travelers are urged to review the  Mexico Travel Advisory  for information about safety and security concerns affecting the country on a state-by-state basis.

U.S. citizens traveling to and residing in Mexico should not expect public health and safety standards like those in the United States. Even where such standards exist, enforcement varies by location. Travelers should mitigate the risk of illness or injury by taking standard health and safety precautions.

The phone number to report emergencies in Mexico is “911.”  Although there may be English-speaking operators available, it is best to seek the assistance of a Spanish speaker to place the call.

Crime:  Crime in Mexico occurs at a high rate and can be violent, from random street crime to cartel-related attacks. Over the past year, Mission Mexico has assisted U.S. citizens who were victims of armed robbery, carjacking, extortion, homicide, kidnapping, pick-pocketing, and sexual assault. Increased levels of cartel-related violence have resulted in territorial disputes and targeted killings, injuring or killing innocent bystanders. Travelers who find themselves in an active shooter scenario should flee in the opposite direction, if possible, or drop to the ground, preferably behind a hard barrier.

Drivers on roads and highways may encounter government checkpoints, which often include National Guard or military personnel. State and local police also set up checkpoints in and around cities and along the highways to deter criminal activity and enforce traffic laws. In some parts of Mexico, criminal organizations and other non-governmental actors have been known to erect unauthorized checkpoints and have abducted or threatened violence against those who fail to stop and/or pay a “toll.” When approaching a checkpoint, regardless of whether it is official, cooperate and avoid any actions that may appear suspicious or aggressive.

While Mexican authorities endeavor to safeguard the country’s major resort areas and tourist destinations, those areas have not been immune to the types of violence and crime experienced elsewhere in Mexico. In some areas of Mexico, response time of local police is often slow. In addition, filing police reports can be time consuming. See our  Mexico Travel Advisory  for more information.

Demonstrations  occur frequently.  They may take place in response to political or economic issues, on politically significant holidays, and during international events.  Protesters in Mexico may block traffic on roads, including major thoroughfares, or take control of toll booths on highways.  Travelers who encounter protesters who demand unofficial tolls are generally allowed to pass upon payment.  U.S. citizens should avoid participating in demonstrations or other activities that might be deemed political by authorities, as Mexican law prohibits political activities by foreign citizens and such actions may result in detention or deportation.

• Demonstrations can be unpredictable, avoid areas around protests and demonstrations.  
• Past demonstrations have turned violent.
• Check local media for updates and traffic advisories.  

International Financial Scams:  See the  Department of State  and the  FBI  pages for information.  

Internet romance and financial scams are prevalent in Mexico. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Scammers almost always pose as U.S. citizens who have no one else to turn to for help. Common scams include:   

• Romance/Online dating 
• Money transfers 
• Lucrative sales 
• Grandparent/Relative targeting 
• Free Trip/Luggage 
• Inheritance notices 
• Bank overpayments 

Mexico’s consumer protection agency,  PROFECO  (Procuraduría Federal del Consumidor, Spanish only), can sometimes  provide assistance  (Spanish only) to victims of such scams. In addition, there have been allegations of banking fraud perpetrated by private bankers against U.S. citizens. U.S. citizens who believe they have been victims of fraud can file a police report  file a complaint  (Spanish only) with the Mexican banking regulatory agency, CONDUSEF  (Comision Nacional para la Proteccion y Defensa de los Usuarios de Servicios Financieros, Spanish only), or consult with an attorney.

Victims of Crime:  U.S. victims of sexual assault are encouraged to contact the U.S. Embassy or nearest Consulate for assistance.  Report emergencies to the local police at 911, report crimes already committed to the Ministerio Publico, and contact the Embassy or Consulate at +52-55-85262561.  Remember that local authorities are responsible for investigating and prosecuting crimes.

U.S. citizen victims of crime should contact the local authorities to file a Mexican police report before departing Mexico. In most instances, victims of crime will file reports with the Ministerio Publico (equivalent to the office of public prosecutor or district attorney in the United States) and not with police first responders. U.S. citizens should also inform the  U.S. Embassy or nearest consulat e . 

See our webpage on  help for U.S. victims of crime overseas .    We can:

• help you find appropriate medical care,
• assist you in reporting a crime to the police,
• contact relatives or friends with your written consent,
• provide general information regarding the victim’s role during the local investigation and following its conclusion, 
• provide a list of local attorneys,
• provide information on  victim’s compensation programs in the United States ,
• provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution,
• help you find accommodation and arrange flights home,
• replace a stolen or lost passport.

Domestic Violence:  U.S. citizen victims of domestic violence are encouraged to contact the  U.S. Embassy or nearest consulate  for assistance.

Kidnapping:  Mexico experiences very high rates of kidnapping.  If you believe you or your U.S. citizen or Lawful Permanent Resident (LPR) relative has been kidnapped, please contact the U.S. Embassy or nearest consulate immediately.

Robbery:  Mexico experiences robberies, typically in cities, in which abductors force victims to use their debit or credit card to withdraw money from ATMs in exchange for their release. Perpetrators commonly work in cooperation with, or pose as, taxi drivers. To minimize the risk of such robberies:

• Only use a reputable taxi company or a trusted ride-sharing app.
• Book taxis through your hotel or an authorized taxi stand.

Extortion:  Extortion schemes are common in Mexico.  In a typical scheme known as a virtual kidnapping, criminals convince family members that a relative has been abducted, when, in fact, the person is safe but unreachable.  The purported abductors will often use threats to persuade victims to isolate themselves, making communication with family members less likely.  Unable to reach their loved ones, family members often consent to paying the “ransom” demand.  Criminals use various means to gather information about potential victims, including monitoring social media sites, eavesdropping on conversations, or using information taken from a stolen cell phone.  Some of these extortions have been conducted from Mexican prisons.  You can reduce the risk of falling victim to this type of extortion through the following:

• Do not discuss travel plans, your room number, or any other personal information within earshot of strangers.
• Do not divulge personal business details to strangers in person or over the phone, especially when using hotel phones.
• If you are threatened on the phone, hang up immediately.

Sexual Assault:  Rape and sexual assault are serious problems in some resort areas. Many of these incidents occur at night or during the early morning hours, in hotel rooms, on hotel grounds, or on deserted beaches. In some cases, assailants drug the drinks of victims before assaulting them. Pay attention to your surroundings and to who might have handled your drink.

Credit/Debit Card “Skimming:”  There have been instances of fraudulent charges or withdrawals from accounts due to “skimmed” cards. If you choose to use credit or debit cards, you should regularly check your account to ensure there are no unauthorized transactions. Travelers should limit the amount of cash they carry in public, exercise caution when withdrawing cash from ATMs, and avoid ATMs located in isolated or unlit areas.

Alcohol:  If you choose to drink alcohol, it is important to do so in moderation and to stop and seek medical attention if you begin to feel ill. There have been reports of individuals falling ill or blacking out after consuming unregulated alcohol. The Mexican Federal Commission for the Protection against Sanitary Risk,  COFEPRIS  ( Comision Federal para la Proteccion contra Riesgos Sanitarios, Spanish only ), is responsible for inspecting hotels, restaurants, and other establishments for health violations, including reports of unregulated alcohol. Please email COFEPRIS at  [email protected]  for more information or if you wish to file a report. You can file a report online (Spanish only) via the COFEPRIS website, by calling the COFEPRIS call center at 800 033 50 50 (from Mexico) or +52 (55) 5080-5425 (from the United States), or by scheduling an appointment  (Spanish only)  to visit a COFEPRIS office.

There have also been instances of criminals drugging drinks to rob or sexually assault victims. Additionally, if you feel you have been the victim of unregulated alcohol or another serious health violation, you should notify the U.S. Embassy or nearest consulate . You may also contact the U.S. Department of State – Bureau of Consular Affairs in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries).

Drug Smuggling:  Mexican criminal organizations are engaged in a violent struggle to control trafficking routes. Criminal organizations smuggling drugs into the United States have targeted unsuspecting individuals who regularly cross the border. Frequent border crossers are advised to vary their routes and travel times and to closely monitor their vehicles to avoid being targeted.

Tourism:  In major cities and resort areas, the tourism industry is generally well-regulated.  Best practices and safety inspections are regularly enforced.  Hazardous areas and activities are identified with appropriate signage, and professional staff is typically on hand in support of organized activities.  In the event of an injury, appropriate medical treatment is widely available throughout the country.  Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and/or provide life-saving assistance.  In smaller towns and areas less commonly frequented by foreign tourists, the tourism industry is unevenly regulated, and safety inspections for equipment and facilities do not commonly occur.  Hazardous areas/activities are not always identified with appropriate signage, and staff may not be trained or certified either by the host government or by recognized authorities in the field.  In the event of an injury, appropriate medical treatment is typically available only in or near major cities.  First responders are generally unable to access areas outside of major cities to provide urgent medical treatment.  U.S. citizens are encouraged to purchase medical evacuation insurance . 

Since 2016, Mexico has opened seven multilingual Centers for the Care and Protection of Tourists (CAPTA) and Tourist Assistance Centers (CATTAC) in Los Cabos, La Paz, Acapulco, Playa del Carmen, Mazatlan, Ciudad Madero, and Queretaro. These offices have proven helpful assisting U.S. citizen visitors in resolving disputes with merchants and government entities, filing criminal reports, securing needed services, and locating special needs accommodations. 

Local Laws & Special Circumstances

Criminal Penalties:  You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities prior to practicing or operating a business.

Furthermore, some laws are also prosecutable in the United States, regardless of local law. For examples, see our website on  crimes against minors abroad  and the  Department of Justice  website.

Arrest Notification:  If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy or nearest consulate immediately. See our  webpage  for further information.

The Mexican government is required by international law to contact the U.S. Embassy or consulate promptly when a U.S. citizen is arrested if the arrestee so requests.  This requirement does not apply to dual nationals.  

Firearms and Other Weapons:  Weapons laws in Mexico vary by state, but it is generally illegal for travelers to carry weapons of any kind including firearms, knives, daggers, brass knuckles, as well as ammunition (even used shells). Illegal firearms trafficking from the United States to Mexico is a major concern, and the Department of State warns all U.S. citizens against taking any firearm or ammunition into Mexico. If you are caught entering Mexico with any type of weapon, including firearms or ammunitions, you likely will face severe penalties, including prison time. U.S.-issued permits allowing an individual to carry weapons are not valid in Mexico.  Visit the Department’s  Traveling Abroad with Firearms webpage .

Vessels entering Mexican waters with firearms or ammunition on board must have a permit previously issued by a Mexican embassy or consulate.

Drugs:  Drug possession and use, including medical marijuana, is illegal in Mexico and may result in a lengthy jail sentence or fines.  

Electronic Cigarettes (Vaping Devices):  It is illegal for travelers to bring electronic cigarettes (vaping devices) and all vaping solutions to Mexico. Customs will confiscate vaping devices and solutions and travelers could be fined or arrested. Avoid delays and possible sanctions by not taking these items to Mexico. 

Real Estate and Time Shares:  U.S. citizens should exercise caution when considering time-share investments or purchasing real estate and be aware of the aggressive tactics used by some sales representatives. Before initiating a real estate purchase or time-share investment, U.S. citizens should consult with a Mexican attorney to learn about important regulations and laws that govern real estate property.

Mountain Climbing and Hiking:  The Mexican government has declared the area around the Popocatepetl and the Colima volcanoes off limits. In remote rural areas, there can be limited cell phone coverage and internet connectivity, and it may be difficult for rescue teams and local authorities to reach climbers and hikers in distress.

Potential for Natural Disasters:  Mexico is in an active earthquake zone. Tsunamis may occur following significant earthquakes. Please visit our  disaster and crisis preparedness  webpage for more information. For additional information concerning disasters, see:

• U.S. Embassy Mexico City website
• Civil Protection  ( Proteccion Civil, Spanish only ) provides information from the Mexican Government about natural disaster preparedness
• U.S. Federal Emergency Management Agency (FEMA)  provides general information about natural disaster preparedness
• U.S. Geological Survey  provides updates on recent seismic and volcanic activity

Storm Season:  Tropical storms in the Gulf of Mexico or along the Caribbean and Pacific Coast between May and November can produce heavy winds and rain. Please visit our disaster and crisis preparedness  webpage for more information.

Spring Break:  Millions of U.S. citizens visit Mexican beach resorts each year, especially during “ spring break ” season. The legal drinking age in Mexico is 18. See the “Alcohol” section above to learn more about the risks associated with drinking, as well as reports of illnesses associated with the possible consumption of unregulated alcohol.

Resort Areas and Water Activities:  Beaches in Mexico may be dangerous due to strong currents, rip tides, and rogue waves. Warning notices and flags on beaches should be taken seriously. Not all hazardous beaches are clearly marked. If black or red warning flags are up, do not enter the water. Strong currents can lead to dangerous conditions for even the most experienced swimmers. U.S. citizens simply walking along the shore or wading have been swept out to sea by rogue waves, and some citizens have drowned or disappeared at Mexican beaches. Avoid the consumption of alcohol while engaging in water activities and do not swim alone. 

Boats used for excursions may not be covered by accident insurance and sometimes lack adequate life jackets, radios, and tools to make repairs.  Participation in adventure sports may not be covered by accident insurance and safety protections and regulations for these activities may differ from U.S. standards.  Visit  our website  and the U.S. Centers for Disease Control and Prevention website for more information about adventure travel.

Counterfeit and Pirated Goods:  Although counterfeit and pirated goods are prevalent in many countries, they may still be illegal according to local laws. You may also be subject to fines or forced to relinquish the goods if you bring them back to the United States. See the  U.S. Department of Justice website  for more information.

Faith-Based Travelers:  See the following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report  – see country reports
• Human Rights Report  – see country reports
• Hajj Fact Sheet for Travelers
• Best Practices for Volunteering Abroad

LGBTQI+ Travelers:  There are no legal restrictions on same-sex sexual relations or on the organization of Lesbian, Gay, Bisexual, Transgender, or Intersex (LGBTQI+) events in Mexico. However, due to sporadic reports of violence targeting LGBTQI+ individuals, U.S. citizens should exercise discretion in identifying themselves publicly as LGBTQI+. See our LGBTQI+ Travel Information page and Section 6 of the  Department of State’s Human Rights Report for Mexico  for further details.

Travelers with Disabilities:   Mexican law prohibits discrimination against persons with physical, sensory, intellectual, or mental disabilities.  Social acceptance of persons with disabilities in public is not as prevalent as in the United States.  The most common types of accessibility may include accessible facilities, information, and communication/access to services/ease of movement or access.  Expect accessibility to be limited in public transportation, lodging, communication/information, and general infrastructure in more rural and remote parts of the country, and more common in public transportation, lodging, communication/information, and general infrastructure in major cities.  U.S. citizens with disabilities should consult individual hotels and service providers in advance of travel to ensure they are accessible.

Students:  See our  Students Abroad  page and  FBI travel tips .

Women Travelers:  There were several reports of sexual assault or domestic violence involving U.S. citizen women over the past year. See our travel tips for  Women Travelers .

Excellent health facilities are available in Mexico City and other major cities. Ambulance services are widely available, but training and availability of emergency responders may be below U.S. standards. Injured or seriously ill travelers may prefer to take a taxi to a health provider. Mexican facilities often require payment “up front” before providing medical care, and most hospitals in Mexico do not accept U.S. health insurance. A list of doctors and hospitals is available on the U.S. Embassy or consulate website.

U.S. citizens have lodged complaints against some private hospitals in Cancun, the Riviera Maya, and Los Cabos to include exorbitant prices and inflexible collection measures.  Travelers should obtain complete information on billing, pricing, and proposed medical procedures before agreeing to any medical care in these locations.  Be aware that some resorts have exclusive agreements with medical providers and ambulance services, which may limit your choices in seeking emergency medical attention.  Some hospitals in tourist centers utilize sliding scales, deciding on rates for services based on negotiation and on the patient’s perceived ability to pay.  In some instances, providers have been known to determine the limits of a patient’s credit card or insurance, quickly reach that amount in services rendered, and subsequently discharge the patient or transfer them to a public hospital.

Visit the  U.S. Centers for Disease Control and Prevention  website for information on Medical Tourism.

For emergency services in Mexico, dial  911 .  Although there may be English-speaking operators available, it is best to seek the assistance of a Spanish speaker to place the call.

Ambulance services are: 

• widely available in major cities but training and availability of emergency responders may be below U.S. standards,
• not present in many remote and rural areas of the country,   
• not equipped with state-of-the-art medical equipment.  
• Injured or seriously ill travelers may prefer to take a taxi or private vehicle to the nearest major hospital rather than wait for an ambulance.  

We do not pay medical bills:  Be aware that U.S. Medicare/Medicaid does not apply overseas.  Most hospitals and doctors overseas do not accept U.S. health insurance.  

Medical Insurance:  Make sure your health insurance plan provides coverage overseas.  Most care providers overseas only accept cash payments. See  our webpage  for more information on insurance coverage overseas. Visit the U.S. Centers for Disease Control and Prevention for more information on type of insurance you should consider before you travel overseas. 

We strongly recommend  supplemental insurance  to cover medical evacuation as well.

Always carry your prescription medication in original packaging, along with your doctor’s prescription.  Check the Mexican government’s Drug Schedule to ensure the medication is legal in Mexico. 

Vaccinations:  Be up-to-date on all  vaccinations  recommended by the U.S. Centers for Disease Control and Prevention.

Further health information :

• World Health Organization
• U.S. Centers for Disease Control and Prevention ( CDC)

Air Quality: Visit AirNow Department of State for information on air quality at U.S. Embassies and Consulates.

The U.S. Embassy maintains a list of doctors and hospitals .  We do not endorse or recommend any specific medical provider or clinic. 

Medical Tourism and Elective Surgery: 

• U.S. citizens have suffered serious complications or died during or after having cosmetic or other elective surgery.   
• Medical tourism is a rapidly growing industry. People seeking health care overseas should understand that medical systems operate differently from those in the United States and are not subject to the same rules and regulations.  Anyone interested in traveling for medical purposes should consult with their local physician before traveling and visit the U.S. Centers for Disease Control and Prevention website for more information on Medical Tourism.  
• We strongly recommend supplemental insurance  to cover medical evacuation in the event of unforeseen medical complications.  
• Your legal options in case of malpractice are very limited in Mexico.  Several foreigners have successfully enlisted the support of  PROFECO  (Spanish only) in order to resolve disputes over medical services.
• Although Mexico has many elective/cosmetic surgery facilities that are on par with those found in the United States, the quality of care varies widely.  If you plan to undergo surgery in Mexico, make sure that emergency medical facilities are available and professionals are accredited and qualified.  

Pharmaceuticals

• Exercise caution when purchasing medication overseas.  Pharmaceuticals, both over the counter and requiring prescription in the United States, are often readily available for purchase with little controls.  Counterfeit medication is common and may prove to be ineffective, the wrong strength, or contain dangerous ingredients.  Medication should be purchased in consultation with a medical professional and from reputable establishments.  
• The Drug Enforcement Agency reports counterfeit prescription pills are sold by criminals on both sides of the border. These pills are sometimes represented as OxyContin, Percocet, Xanax, and others, and may contain deadly doses of fentanyl. Counterfeit pills are readily advertised on social media and can be purchased at small, non-chain pharmacies in Mexico along the border and in tourist areas.  U.S. citizens have become seriously ill or died in Mexico after using synthetic drugs or adulterated prescription pills.
• U.S. Customs and Border Protection and the Food and Drug Administration are responsible for rules governing the transport of medication back to the United States.  Medication purchased abroad must meet their requirements to be legally brought back into the United States.  Medication should be for personal use and must be approved for usage in the United States.  Please visit the U.S. Customs and Border Protection and the Food and Drug Administration websites for more information.   
• Visit the  Mexican Health Department  website (Spanish only) or contact the  Embassy of Mexico  in Washington, D.C., for more information about obtaining a permit to import medicine into Mexico.
• For a list of controlled substances in Mexico, visit the  COFEPRIS  website (Spanish only) and the  Mexican Drug Schedule  (Spanish only). U.S. citizens should carry a copy of their prescription or doctor’s letter, but it is still possible that they may be subject to arrest for arriving in Mexico with substances on these lists. Note that a medicine considered “over the counter” in some U.S. states may be a controlled substance in Mexico. For example, pseudoephedrine, the active ingredient in Sudafed, is considered a controlled substance in Mexico. For more information, contact the  Embassy of Mexico  in Washington, D.C.

Assisted Reproductive Technology and Surrogacy  

• If you are considering traveling to Mexico to have a child through use of assisted reproductive technology (ART) or surrogacy, please see our ART and Surrogacy Abroad page . 
• Surrogacy is legal for foreigners in most of Mexico, in some states surrogacy is either not legal or is not governed by regulation. 
• If you decide to pursue parenthood in Mexico via assisted reproductive technology (ART) with a gestational mother, be prepared for long and unexpected delays in documenting your child’s citizenship. 
• Make sure you understand Mexican law, which can vary from state to state and is ambiguous in its treatment of non-Mexican or same-sex intending parents. Mexican courts, for example, may fail to enforce surrogacy agreements between non-Mexican or same-sex intending parents and gestational mothers.
• Gestational mothers are normally treated as the child’s legal parent with full parental rights in most states. The gestational mother’s name is typically listed on the Mexican state-issued birth certificate.  In Mexico City, the intended parents may be listed on the Mexican birth certificate if they can demonstrate a valid surrogacy agreement was in place regarding the child’s birth.
• Be aware that individuals who attempt to circumvent local law risk criminal prosecution.  Mexican authorities have made arrests stemming from surrogacy cases.

Carbon Monoxide

• Many hotels and other lodgings are not equipped with carbon monoxide detectors, even if they contain sources of this potentially lethal gas. U.S. citizens have died as a result of carbon monoxide poisoning throughout Mexico. If your lodging is not equipped with a carbon monoxide detector, consider traveling with a portable one.

Water Quality: 

• In many areas in Mexico, tap water is not potable. Bottled water and beverages are safe, although you should be aware that many restaurants and hotels serve tap water unless bottled water is specifically requested. Be aware that ice for drinks might be made using tap water.

Altitude: 

• Many cities in Mexico, such as Mexico City, are at high altitude, which can lead to altitude illness. Visit the U.S. Centers for Disease Control and Prevention website for more information about  Travel to High Altitudes .

Adventure Travel

• Participation in adventure sports and activities may not be covered by accident insurance and safety protections and regulations for these activities may differ from U.S. standards.  Visit  our website  and the U.S. Centers for Disease Control and Prevention website  for more information about adventure travel.

General Health

The following diseases are prevalent:

• Typhoid Fever
• Travelers’ Diarrhea
• Chikungunya
• Rocky Mountain Spotted Fever
• Parasitic Infections
• Chronic Respiratory Disease
• Visit the U.S. Centers for Disease Control and Prevention website for more information about Resources for Travelers regarding specific issues in Mexico.   

Air Quality

• Air pollution is a significant problem in several major cities in Mexico. Consider the impact seasonal smog and heavy particulate pollution may have on you and consult your doctor before traveling if necessary.

For further health information, go to:

• U.S. Centers for Disease Control and Prevention  (CDC)

  Private Residential Treatment Facilities: 

• These facilities provide care to U.S. citizens throughout Mexico and include child behavior modification facilities, rehabilitation facilities, and assisted living centers. 
• There is a wide range in standards for education, safety, health, sanitation, immigration, and residency.  Staff licensing may not be strictly enforced or meet the standards of similar facilities in the United States.  
• The State Department has received reports of abuse, negligence, or mismanagement at some of these facilities. U.S. citizens should exercise due diligence and do extensive research before selecting a residential treatment facility.

Travel and Transportation

Road Conditions and Safety:  Motor vehicle accidents are a leading cause of U.S. citizen deaths in Mexico. If you have an emergency while driving, dial “911.” If you are driving on a toll highway (“ cuota ”) or any other major highway, you may contact the Green Angels ( Spanish only ), a fleet of trucks with bilingual crews, by dialing 078 from any phone in Mexico.  Generally, individuals involved in an accident who do not require immediate medical care should contact their insurance providers, who may come to the site to provide an immediate assessment.

Avoid driving on Mexican highways at night. Travel with a charged and functional cell phone capable of making calls in Mexico. Travelers should exercise caution at all times and should use toll (“ cuota ”) roads rather than the less secure free (“ libre ”) roads whenever possible. Do not hitchhike or accept rides from or offer rides to strangers anywhere in Mexico. Travelers encountering police or security checkpoints should comply with instructions.

Road conditions and maintenance across Mexico vary with many road surfaces needing repair. Travel in rural areas poses additional risks to include spotty cell phone coverage and delays in receiving roadside or medical assistance.

Vehicular traffic in Mexico City is subject to restriction Monday through Saturday, according to the license plate number, in order to reduce air pollution. For additional information, refer to the  Hoy No Circula website  ( Spanish only ) maintained by the Mexico City government. See our  Road Safety Page  for more information.  Also, visit  Mexico’s national tourist office website , MexOnline, and Mexico’s customs website  Importacion Temporal de Vehiculos  ( Spanish only ) for more information regarding travel and transportation.

Traffic Laws:   U.S. driver’s licenses are valid in Mexico. Mexican law requires that only owners drive their vehicles or that the owner be inside the vehicle. Failing to abide by this law may lead to impoundment and a fine equal to the value of the vehicle.

Mexican citizens who are not also U.S. citizens or LPRs may not operate U.S.-registered vehicles in Mexico. Mexican insurance is required for all vehicles, including rental vehicles. Drivers involved in accidents, even minor incidents, may be subject to arrest if they are found to be driving without proper insurance, regardless of whether they were at fault. Driving under the influence of alcohol, using a mobile device while driving, and driving through a yellow light are all illegal in Mexico.

If you drive your vehicle into Mexico beyond the immediate border area (approximately 12 miles into Mexico), you must apply for a temporary vehicle import permit with Mexican customs, Banjercito , or at some Mexican consulates in the United States. The permit requires the presentation of a valid passport and a monetary deposit that will be returned to you upon leaving Mexico before the expiration of the permit. Failing to apply for a temporary vehicle import permit may lead to impoundment and a fine equal to the value of the vehicle. 

Vehicles crossing into Mexico must have a valid license plate and registration sticker. Mexican authorities will often refuse to admit vehicles with temporary or paper license plates. Vehicles with expired registration or unauthorized plates will likely be confiscated and the operator could be charged with a fine equal to the value of the vehicle.

The Mission Mexico Vehicle Recovery Unit  assists with the return of stolen U.S. vehicles recovered by Mexican authorities.

If you have an emergency while driving, dial “911.” If you are driving on a toll highway (“cuota”) or any other major highway, you may contact the Green Angels (Spanish only), a fleet of trucks with bilingual crews, by dialing 078 from any phone in Mexico.  Generally, individuals involved in an accident who do not require immediate medical care should contact their insurance providers, who may come to the site to provide an immediate assessment.

Public Transportation/Taxis:  Security on public buses varies throughout the country but is considered a relatively safe transportation option in Mexico City and other major tourist centers. Passengers should protect their personal possessions at all times as theft is common. Intercity bus travel should be conducted during daylight hours in preferably first-class buses using toll roads.

Robberies and assaults on passengers in taxis not affiliated with a taxi stand (known as “libre” taxis) are common. Avoid taking any taxi not summoned by telephone or contacted in advance, including “libre” taxis. When in need of a taxi, telephone a radio taxi or “sitio” (regulated taxi stand) and ask the dispatcher for the driver’s name and the taxi’s license plate number. Application-based car services such as Uber and Cabify are available in many Mexican cities, and generally offer another safe alternative to taxis. Official complaints against Uber and other drivers do occur, however, and past disputes between these services and local taxi unions have occasionally turned violent, resulting in injuries to U.S. citizens in some instances.

See our Road Safety page for more information. 

Aviation Safety Oversight:  The U.S. Federal Aviation Administration (FAA) has assessed the Government of Mexico’s Civil Aviation Authority as not being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of Mexico’s air carrier operations. Further information may be found on the  FAA safety assessment page .

Maritime Travel:  Mariners planning travel to Mexico should also check for U.S. maritime advisories and alerts .  Information may also be posted to the  U.S. Coast Guard homeport website , and the NGA broadcast warnings .

If you enter by sea, review the Mexican boating permit requirements  prior to travel or contact the  Embassy of Mexico  in Washington, D.C., for more information.

Maritime Safety Oversight:  The Mexican maritime industry, including charter fishing and recreational vessels, is subject solely to Mexican safety regulations.  Travelers should be aware that Mexican equipment and vessels may not meet U.S. safety standards or be covered by any accident insurance.

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Review information about International Parental Child Abduction in Mexico . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

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Southwest Airline flight returns to Phoenix Sky Harbor airport after mechanical issue

A Southwest Airlines flight was forced to land shortly after takeoff from Sky Harbor International Airport on Thursday, according to the airline.

At 8:04 p.m., flight 5850 took off from Phoenix destined for Columbus, Ohio, before a "mechanical issue" forced the plane to return to Sky Habor, according to a spokesperson for Southwest Airlines.

The flight was in the air for only 29 minutes before it returned, according to Flight Aware.

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The Boeing 737 plane was removed for a maintenance review, according to Southwest Airlines, who did not explain the nature of the mechanical issue.

"We accommodated customers onboard on a separate aircraft, arriving in Columbus approximately two and a half hours behind schedule," said a spokesperson for Southwest Airlines who emphasized the safety of its travelers.

Southwest did not immediately reply to The Arizona Republic's request for more information about the nature of the mechanical issue or a timeline for the aircraft's return to service.

This article originally appeared on Arizona Republic: Southwest Airline flight returns to Phoenix Sky Harbor airport after mechanical issue

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Refund policies on the largest airlines in the US

Travellers queue at a Delta Airlines desk at Paris-Charles-de-Gaulle airport.

In 2023, almost 196,000 flights from U.S. airports were canceled, and even more were late. 

According to the Department of Transportation, that number represents the lowest rate of scheduled flight cancelations in 10 years. Still, refund policies for flight cancelations, delays, or schedule changes are more important than ever.  

The coronavirus pandemic highlighted airline issues bubbling beneath the surface. Planes were parked or retired in response to low travel demand, leaving them unprepared for the era of revenge travel years later. Pilots were hard to come by, and jet fuel shortages began cropping up. Other staffing shortages, outdated technology and infrastructure, plus surging demand when COVID-19 restrictions eased meant airlines couldn’t meet their schedules without cascading problems. When problems happen, long holds on phone calls, offers for flight credits instead of cash, and a host of other obstacles further add to a frustrating situation.

The Biden-Harris administration is trying to solve the problem, and the Department of Transportation outlines general refund policies for tickets and fees. Foremost among them is the ability of consumers to cancel purchases within 24 hours or hold itineraries for that same period as long as the tickets are purchased at least seven days before a scheduled departure.

To help air travelers sort through the fine print, Airalo compiled a list of the five largest airlines in the United States–using data from the Bureau of Transportation Statistics —and researched their refund policies. Airlines were selected based on domestic market share from December 2022 to November 2023.

Delta Air Lines

A woman checks in for her flight as a family celebrates at a Delta Airlines check-in counter.

Delta Air Lines clearly outlines its steps to cancel refundable and nonrefundable tickets and apply for a refund. Cancellation fees start at $99, though some “main cabin and above” tickets are exempt.

Travelers will be rebooked or credited for future travel if a flight is canceled or delayed for more than two hours. Nonrefundable tickets for flights that have not been canceled or delayed do not qualify, nor do tickets purchased from third parties.

Delta encourages customers to cancel or change tickets if their plans change. Failure to do so prior to departure will result in the cancellation of all remaining flights on the itinerary. Basic economy tickets are not changeable.

American Airlines

Passengers check-in for their flights on American Airlines at Long Island MacArthur Airport.

American Airlines generally does not refund nonrefundable tickets, but it does make exceptions for death, schedule changes by the airline, and illness if international travel is involved.

An unused or partially used ticket must be canceled before the first stated departure time, or it becomes valueless. The remaining value of the ticket may be used toward purchasing another nonrefundable ticket, though the trip must be completed within a year of the original travel date.

American, per federal guidelines, will refund tickets purchased by credit card within seven business days and tickets purchased by cash or check within 20 days—excluding fare adjustments, international tickets, and tickets purchased in international currencies.

Southwest Airlines

A Southwest Airlines airplane taxies from a gate at Baltimore Washington International Thurgood Marshall Airport.

Southwest Airlines “ will consider reasonable requests for reimbursement of meals, hotel stays, and ground transportation to/from the hotel” in the case of cancellations and significant delays within its control, naming mechanical problems and plane swaps as examples.

When Southwest cancels a flight, customers are entitled to ticket, bag fee, and extras refunds, including for nonrefundable fares. When customers cancel, the tickets may or may not be refundable . Depending on the fare, funds from tickets not canceled at least 10 minutes before departure will be credited or forfeited.

Southwest flight credits do not expire, and most can be transferred once between Rapid Rewards members.

United Airlines

United Airlines planes sit on the runway at Newark Liberty International Airport.

United Airlines customers who book at least a week in advance can change their flights within 24 hours of purchase.

In the case of canceled or significantly delayed flights, travelers are eligible for credits or refunds if the cause is weather, air traffic control, or mechanical problems. Change fees are waived, and you can request a return to your departure city—in addition to your credit or refund—if you’re stuck in a connecting city without available flights.

Customers can also request refunds with documentation of an unplanned event—death, illness, jury duty, or military order. Flexible booking offers unlimited fee-free changes, though fare differences apply. Basic economy tickets can’t be changed.

Alaska Airlines

An Alaska Airlines plane takes off from Los Angeles International Airport (LAX).

Alaska Airlines lists several requirements to determine refund or credit eligibility.

The reservation must have been made from its website, call center, or Alaska ticket counter and not contain a “saver” or government fare. It has to be within a year of purchase or, for a partially used ticket, within a year of the original outbound travel date. Group or vacation package bookings, fares that include an unaccompanied minor on another carrier, and tickets not bought with U.S. dollars are also excluded from eligibility.

Nonrefundable tickets that meet these terms can be credited after the initial 24-hour purchase window, plus change fees.

Story editing by Carren Jao. Copy editing by Paris Close. Photo selection by Clarese Moller.

This story originally appeared on Airalo and was produced and distributed in partnership with Stacker Studio.

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What travelers should know about FAA advisory on total solar eclipse before April 8

The total solar eclipse is nearing, so the Federal Aviation Administration (FAA) is offering guidance to commercial planes and private aircraft ahead of the phenomenon .

The "Great North American Eclipse" will occur on April 8 . During this cosmic event, the Moon will pass between the Earth and the Sun and travel " a narrow path of totality from southwest to northeast across thirteen U.S. states," the government agency said.

Millions of people will want to view it from the ground . But what about those who are airborne?

For many passengers, the impact should be limited to the types of delays associated with high-travel days.

"Due to the high volume of traffic along the eclipse path, (airport) arrivals can expect lengthy delays during peak traffic periods," the FAA said.

The eclipse will begin over the South Pacific Ocean and cross North America, passing over Mexico, the U.S. and Canada, according to the FAA. The eclipse's path will affect the U.S. from 2:30 p.m. EST to 3:40 p.m. EST, the agency said.

Airports in Texas, Vermont, Maine, Canada, New Hampshire, Indiana, Ohio, Pennsylvania, Oklahoma, Arkansas, Illinois, Kentucky and Missouri will be primarily affected by the eclipse , the FAA said.

"The purpose of this notice is to inform airmen of the possible impacts to air traffic and airports along the eclipse path during the period April 7, 2024, (6 a.m. EST) through April 10, 2024, (midnight EST)," the FAA said.

When is the 2024 total solar eclipse? Your guide to glasses, forecast, where to watch.

What the FAA is saying about aircraft ahead of the eclipse

In preparation for the eclipse, aircraft should be ready for potential airborne holding (circling in the air to delay landing), rerouting and FAA-indicated take-off times for all domestic arrivals and departures that abide by instrument flight rules, according to the agency.

Traffic management initiatives , including alternative routing, parking guidance strategies and the slowing down and speeding up of air traffic could be implemented during the total eclipse, according to the FAA.

"There may be a higher traffic volume than normal anticipated at airports along the path of the eclipse," the government agency said. "Traffic should anticipate delays during peak traffic periods."

Parking for aircraft could be limited, particularly at the smaller and uncontrolled airports, the FAA said. Departures could be a challenge for certain aircraft depending on their level of clearance, the agency said.

Remember the 2017 total solar eclipse? Here's why the 2024 event will be bigger and better.

Pilots could find some restrictions at airports on April 8, FAA says

Pilot training operations at airports will be "extremely limited" and "possibly prohibited" as the eclipse passes, according to the FAA.

Pilots are advised to "carefully" check the Notice to Airmen (NOTAMs), a notice to help prepare for changes in procedure and service and against hazards, the FAA said.

"Specific NOTAM procedures may be revised, and arrivals to some airports possibly restricted so please review NOTAMs frequently to verify you have the current information," according to the agency.

Special security provisions may be in effect during the eclipse, including temporary flight restrictions (TFRs), two-way radio communications and discrete transponder requirements , the FAA said.

TFRs are normally announced through NOTAM about three to five days before the event, the agency said.

Jonathan Limehouse covers breaking and trending news for USA TODAY. Reach him at [email protected]

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Southwest Airlines is hoping to start red-eye flights sometime in the next two years after first floating the possibility of the overnight routes a few months ago. 

As part of the timeline, which was detailed by the airline’s Chief Commercial Officer Ryan Green during a travel conference last week, Southwest would plan to pilot the overnight flights from both Las Vegas and Hawaii, according to The Washington Post . He added in order to start the flights, Southwest would need to work out some technical and labor details first.

Green said the airline could fly about 50 red-eye flights per day when they launch.

“We have to be maniacally focused on being efficient,” Green told The Washington Post , adding Southwest wants to grow without “adding to the cost structure.”

A representative for Southwest did not respond to a request for comment from Travel + Leisure on Monday.

The timeline for red-eyes comes after Southwest’s CEO Bob Jordan called overnight flights in November a “ logical evolution” for the airline .

“We have the aircraft, it’s a great way to use an asset that you already have and use it more productively which means more hours in the day,” he told The Dallas Morning News at the time. “So, we will be doing red-eyes.”

Red-eye flights are popular, especially when traveling from west to east either across the country or even across the ocean to Europe. To ace these time zone-jumping routes, travelers should make sure they pack the right gear to put them to sleep, pick the perfect relaxing seat, and swear off the alcohol (at least for the time being) since it can lead to low-quality sleep.

The decision to add red-eye flights comes as Southwest is in the process of redesigning its cabins for 2025 complete with slimmer new seats , adjustable headrests, and larger under-seat space. While the new seats will come with personal USB-A and USB-C outlets, they have sparked some online controversy for their svelte design.

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