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Unsolicited - verified purchase, solicited - verified purchase.

OneTravel has a rating of 4.4 stars from 12,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OneTravel most frequently mention good service, easy process, and quick response. OneTravel ranks 2nd among Discount Travel sites.

• Service 232

This company responds to reviews on average within 2 days

What reviewers want you to know

Positive highlights.

• Easy to navigate, great customer service , great rates!
• A great website to search the flies and very smooth booking process .

Critical highlights

• Charges to my credit card are fraudulent and were not accepted e.g.
• Site is confusing when choosing seat selections for departure and return.

“Hey, so very good and helpful service you guys got...”

Hey, so very good and helpful service you guys got here, but, please, fix your filters as this particular one filter "close/near dates of departure" that is constantly on and active when you make new search is pretty annoying))... Thanks and Best Regards! You Are Doing a Great Job Keep Doing It And Right On!

“You lie and steal, why can I not make any changes or...”

You lie and steal, why can I not make any changes or cancellations? Your bot system goes on an endless loop to avoid addressing the issue and your "travel experts" can't even manage to do even one thing aside delay further. This whole experience has left me feeling like this company is a total scam. I'm having my bank cancel your charge and issue a fraud claim.

Reviews (12,429)

Reviews that mention popular keywords

From the business

OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.

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• Discount Travel , Travel Agency , Travel Search Engine
• #2 in Discount Travel
• Las Vegas, NV
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Onetravel   Reviews

In the Travel Agency category

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Reviews 3.8.

3,121 total

Most relevant

assistance was great very attentive

assistance4 was great. willing to negotiate too. rang back quickly when phone dropped out. very attentive. Only problem for us was time difference. we were in Australia

Date of experience : April 30, 2024

Reply from Onetravel

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Bought a round trip ticket from one…

Bought a round trip ticket from one travel and they bought the returned ticket through Peace airlines when they know Peace airlines policy of no refunds.l cancelled my ticket and they only refund me the Accra to Lagos with a fee of $30 something dollars charged to my my credit before l could my refund.My refund has not been refunded yet.What type of airline will not refund your money when you have problem getting visa.?Travellers be aware spending your money with One travel.

Date of experience : April 29, 2024

Thank you for your feedback. As an agency we must abide by the rules set by the airline. We regret any inconvenience.

HORRIBLE EXPERIENCE

HORRIBLE EXPERIENCE ! never told me that my connecting flight was at a whole different airport ! i had to ask many employees for help because i was not aware of this.

We regret it was not a satisfactory experience. This was booked on our website and tickets were issued for the flights that were chosen.

My card failed to pay for the trip so I won't be going

My card failed to pay for the trip so I booked another through another agency. I don't know how this got approved so late as the payment didn't go through. Please cancel all flight and accommodation as I didn't approve the trip. I understand and thank you for your support and sorry for any inconvenience.

Date of experience : April 20, 2024

The reservation was never confirmed or charged by Onetravel as of Apr. 14. Also this website does not act as a customer service support for Onetravel any cancellations has to be done by the travel agency directly, this is a blog site for reviews only.

I am trying to get in contact with customer service

I am trying to get in contact with someone other than a bot as it is unable to answer my questions. I have emailed. Tried calling the number provided, with no success

Our representatives have reached out to this customer to offer assistance.

The website doesn't allow you to easily…

The website doesn't allow you to easily change your details, such as address *( we moved) your phone number ( now only have mobile#), merge customer numbers ( my error I created a new one before I realized I already had one). Details about some of the hotels offered are scant ( do they have parking?)

Date of experience : April 21, 2024

We appreciate the feedback.

The agent from Onetravel gave me…

The agent from Onetravel gave me guidance about which cities have good flights to Norway, and so he got me a very good itinerary at an excellent price. I couldn't have come up with these ideas on my own. I called in, and the agent helped me find the best route for my trip.

Date of experience : April 15, 2024

I made the reservation had to cancel…

I made the reservation had to cancel within an hour after making the reservation. That was difficult and also there was a cancellation fee. By law a customer is allowed to cancel a flight within 24 hours with no penalty. I still don’t have a cancellation confirmation. Not good

There is no law that states travel agency cannot charge a cancel fee, we are exempt from the DOT for airlines. Please refer to our terms and conditions that you agreed to when you acknowledged your read them and submitted for purchase.

I ended up missing the flight because…

I ended up missing the flight because of my connecting flight

Date of experience : May 01, 2024

Thank you for your feedback. Our representatives have reached out to this customer to offer assistance.

Lost my wife of 30 years last month

Lost my wife of 30 years last month. Im Moving to Nevada, a friend needed to fly here to help me with the move.....This is the easiest...efficient...secure...way to book a flight....FIVE STARS All day long. Thank-you....

Thank you for your feedback. We are sorry to learn of the reason for the needed travel but are glad you found our service satisfactory.

YOU HAVE GOTTA'DONE THE SUCH AN AWESOME…

YOU HAVE GOTTA'DONE THE SUCH AN AWESOME GREAT DAY OF STATE DEPT BUREAU TX LATINOS OF IN 😊 HAPPINESS THANK YOU SO MUCHO MAS GRANDE HONOR SALUTE

Date of experience : April 11, 2024

it was so easy to book and easy bookingverification…

it was so easy to book and verification before booking was exceptional for me

Date of experience : April 27, 2024

Simple and User friendly

It was simple also I had tried others but for a person who is not so acquainted with booking online this was the easiest and very simple. Guidelines were easy to follow.

Date of experience : April 08, 2024

I had a good experience because I…had to fix my booking

I had a good experience because I messed up on my booking and they helped me right away thank you

Date of experience : April 12, 2024

Excellent eversince i buy a ticket for…

Excellent eversince i buy a ticket for this Agency ir Company with no problem. God bless

I tried to buy a ticket but it was…

I tried to buy a ticket but it was cancelled and still i didnt get my money back.

Our apologies for the inconvenience, the booking never was confirmed and credit card was not accepted when we went to issue the tickets. Our billing team has already assisted with this matter.

Thanks pour you compani

Thank you very much for your travel.

Thank you very much for your travel. Satisfied.

Date of experience : April 26, 2024

I'm not usaly an on line booking…

I'm not usaly an on line booking person. But I will say this was the easiest and best choice I have ever made. Price was great booking was easy. Immediate email confirmation. I'm very pleased.

Date of experience : March 16, 2024

This not the first time I booked with…

This not the first time I booked with One Trivel you guys all give great deal no other travel agency have done for me and thank you for that I do appreciated it

Date of experience : March 11, 2024

OneTravel review

Onetravel provides booking options for flights, hotels and rental cars around the world..

Top Ten Reviews Verdict

An average travel site, OneTravel doesn't bring more discounts than the bigger players in this area. We do like the hotel theme filter, though.

Good hotel search options

No cancellation fees

Prices are rarely the cheapest

Why you can trust Top Ten Reviews Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out more about how we test .

OneTravel lets you book flights, hotels, rental cars, cruises and vacation packages. You can also search for flights under different price caps based on your budget. This price cap search is a great feature for international flights, which typically cost over $1,000.

OneTravel has average prices compared to the best online travel sites , but it adds a per-person processing fee, which may tip the total price into a range that is more than what some travelers can afford. If your plans fall through, you may find a hefty cancellation fee on your bill, which is even higher for canceled international flights. However, OneTravel will waive these fees and others (when permitted by airlines or other suppliers) for active military members, senior citizens, disabled and bereaved travelers. If you're booking a vacation package for your family, we recommend you book with Expedia because it makes booking packages easier than other sites. 

One of the features of OneTravel's hotel search is its theme filter. With it, you can search for hotels under a wide variety of themes, such as family, pet-friendly and romantic, golf or and spa vacations. Pictures and descriptions can be deceiving; OneTravel posts TripAdvisor user reviews so you can read a range of guest experiences and opinions.

If you plan to travel internationally but you're not sure what you'll need, the visa and passport assistance feature is a great tool. This handy feature lets you select your country and state of departure, plus your destination and reason for traveling, like business, pleasure, transit or journalism. Results tell you whether a visa or passport is required to enter your destination country and how to obtain these documents before you leave.

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OneTravel has several ways you can reach its customer support department. The FAQs section is massive, so if you have a simple query, it's likely you'll find it there. This section covers flights, cars, hotels, billing and payment, and general questions, to name a few. You can't email questions to OneTravel, but it's one of the few online travel services with a live chat feature.

OneTravel offers some of the lowest base prices, but you want to be absolutely sure of your travel plans before booking to avoid the hefty cancellation and itinerary change fees. These types of fees are standard for any online travel site that collaborates with airlines and other travel service providers, but the costs add up quickly. This online travel agency offers plenty of promos and coupons to knock down the service fees and lower the prices even more. If you're looking to redeem travel points for your vacation, we recommend you book using CheapTickets because you can redeem hotel and airline points and also get points through CheapTickets' own point system.

Aaron McCarter has written extensively about senior care and mobility for Top Ten Reviews, but he no longer works for the site. He's also a fan of travel, and has dipped his toe into assessing hotel sites too. Aaron holds an MBA from Utah Valley University and currently works as a writer for a Marketing firm in Utah.

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Onetravel   Reviews

In the Travel Agency category

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Reviews 3.8.

3,121 total

Most relevant

Booking not put through evrn though payment was made

I booked an air ticket under One- Travel, fill up everything and confirm the order by makjng the credit card payment, but the transaction was not effected. Tried to chat online to their so-called experts for almost 2 hours, they didn't really help but just to send me information which I can get it in thier website. I am still worrying if I would get charged by it as I had authorised the card payment. Don't trust this company, it's really a waste of time!

Date of experience : 21 March 2024

Reply from Onetravel

We have not received the additional information we need to look into the expressed concerns, such as a name, email address or booking number. We regret it was an unsatisfactory experience but we cannot investigate without the requested information.

This website is a total scam website.

This website is a total scam website.. Indians website, don’t waste your time with them they are scammers and what they want is your money and credit card info, all those positive reviews you see here are their own group of people.

Date of experience : 19 March 2024

We have a really bad experience on the…We have a really bad experience on the hotel I contact you guys and I still get not response. I have to leave the hotel and pay for an other one and you guys wa

We have a really bad experience on the hotel I contact you guys and I still get not response. I have to leave the hotel and pay for an other one and you guys was suppose to call me to arrange with that and no one call me or email me they told me they are going to send me an email to get my money back and I still waiting on that. I have pictures from the hotel that's my proved of what happened. please some one get back to me at my number 626-213-4543

Date of experience : 04 April 2024

Thank you for your feedback. Our representatives have been in contact regarding your refund request.

I called to book my flight because I…

I called to book my flight because I thought will be better because I have miles rewards, but was $87.99 more than online, online was 309.00 and when I called was 395.99 and even with my rewards, finally I booked for 308.00 same as online, I'm disappointed for that and I didn't use my One Travel Credit because I don't have any benefits using the miles rewards.

Date of experience : 24 March 2024

Thank you for your feedback. We regret that it was not a satisfactory experience.

one travel charged me for carry on bag that was mistake by them and they refused to give me refund

i booked the ticket through one travel and they charged me for carry on bag and i changed it right away to checking bag ! not sure whose mistake was that but they charged me for carry on bag and never refund my money ! i am sandwich between both one travel and spirit airlines ! I will not prefer again to book ticket through one travel

Date of experience : 16 March 2024

Thank you for your feedback. Without the additional information that we have requested we are unable to look into the expressed concerns.

I asked for help on live chat they…

I asked for help on live chat they helped me very quickly

Date of experience : 26 April 2024

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Good and efficient.

Date of experience : 28 April 2024

Planning our trip was a great…

Planning our trip was a great experience. Heather got good priced tickets and the best flight times! Thanks Heather Laughlin! Perfect Planner Travel Agency

Date of experience : 13 February 2024

Thank you for your feedback. We are glad to learn that it was a satisfactory experience. We look forward to assisting with your future travel needs.

Thank you, ease of booking and finding good prices. I will definitely use this again.

Date of experience : 08 April 2024

I love that One Travel keeps me…

I love that One Travel keeps me updated. Email continuations are beneficial to me.

Date of experience : 29 March 2024

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward a assisting with your future travel needs.

Scam they keep charging my card and…

Scam they keep charging my card and when I called the hung up on me. I will not provide any other information due to retaliation. When I called I was hung up on 3 times. Just be aware

Date of experience : 12 April 2024

Unable to validate a reservation was booked due to no booking details provided by the customer.

In the past I had problems with this…

In the past I had problems with this company but I believe it was because of Covid maybe .the representative was nice and knowledgeable of what she was doing I really appreciate her demeanor towards my booking.

Date of experience : 01 March 2024

Booked a return flight for my wife

Booked a return flight for my wife (Ana Peach) and seat booking was incorrect ...now Having a hard time addressing a seat change so she can be on the same row as me

Date of experience : 23 March 2024

Thank you for your feedback. We have worked with this customer to resolve the expressed concerns.

Thankyou for a very easy booking again…

Thankyou for a very easy booking again , quick no stress, that's why I always use Onetravel , Thankyou 🌺🌴. 23/3/24. Kim

Date of experience : 25 March 2024

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs

Yeah, the feeling that the platform wants to help me to approach the best price and choice to travel in the world, is a great feeling doing the process, believe me, I'll be back for new adventures.

The quality inn I booked was sub par…

The quality inn I booked was sub par and I had to cancel it. Had to rebook at another hotel unfortunately wrong date 3/21 to 3/24 instead of 3/14 to 3/17. I ended up paying out of pocket and need a refund

Thank you for your feedback. Our representatives have spoke with this customer regarding the expressed concerns.

I wanted to put 5 stars but they lie to…

I wanted to put 5 stars but they lie to me when they told me if I apply for credit card I will set $50.00 down. When I did I got approved but they didn’t drop the price down but I gut charged full amount plus extra $20.00 I don’t know why but I will find out. Sa far af the website this was chipper than Priceline, Expedia, cheap tickets, and some other websites.

Date of experience : 13 March 2024

Thank you for your feedback. If you have questions please contact our representatives.

Dear please help me l am coming back in…

Dear please help me l am coming back in information payment okay

Thank you for your feedback. Our records show you have spoken with our representatives regarding your concerns.

I used my travel one card to purchase a…

I used my travel one card to purchase a ticket for my husband and I, and his ticket did not go through, why I don’t know!!

Date of experience : 03 April 2024

Thank you for your feedback. An email confirmation has been sent.

Very accessible and self explanatory…

Very accessible and self explanatory especially when I usually shy away from using competency.

Date of experience : 19 April 2024

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Does anyone have experience with OneTravel/CheapoAir? - Bargain Travel Forum

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Does anyone have experience with OneTravel/CheapoAir?

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Are One Travel and CheapoAir connected or the same company? Bad news about Cheapoair I am afraid. There are topics all over Tripadvisor about them. Just scroll up to the search box just above your question and type in Cheapoair, then from the drop-down menu select "All Forums". That will display numerous topics full of complaints. It's also a regular topic on the Air Travel Forum.

Please tell your husband that just because something is advertised on TripAdvisor it does not mean that it is guaranteed, or approved by TripAdvisor. It is just an advertising platform, and when you make bookings you click through to another website, and are bound by their terms and conditions.

??? Haven't you posted this on the Rome forum? Anyways (my last response)

Hi jacobching

This topic has been closed to new posts due to inactivity.

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One Travel Club   Reviews

In the Travel agent category

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Reviews 5.0.

Most relevant

We booked our holiday with Laura at one travel club and we had a great time. Laura went above and beyond during the booking process as we had a few issues with seats and she took time to contact jet2 to sort it all out. The holiday went swimmingly and she even managed to get us a nice bottle of fizz in our room on arrival and an extra booking at one of the one site restaurants (we were all inc) I certainly wouldn’t hesitate booking with Laura again :)

Date of experience : 14 April 2024

We cannot recommend Emma Ross at One…

We cannot recommend Emma Ross at One Travel Club highly enough. She has gone above & beyond to confirm our once in a life time special trip for this summer. After some circumstantial changes, destination decisions & hotel room queries! Emma’s patience, kindness, rapid response, tenacity and attention to detail is commendable. We are very excited for our trip. Thank you!

Date of experience : 23 April 2024

Excellent company, highly recommend!

Excellent company, I would definitely recommend! It was so easy and less stressful than booking a holiday yourself and cheaper than what I could find online. EmmaG booked ours for us, she was lovely and very quick at responding to my messages, the only issue we had whilst we were away was we didn't receive a text from the transfer company to let us know what time they were picking us up so I contacted Emma and straight away she replied and sorted it for us! Thanks EmmaG, we will definitely book a holiday with you again ⭐⭐⭐⭐⭐

Date of experience : 15 April 2024

Great service and experience

I want to write a review to show appreciation for the fabulous tailored service we received from Michelle at the one travel club! Michelle was very thoughtful and helpful with our booking and had heaps of patient to accommodate our families special 40th birthday surprise trip away in Lisbon, ensuring everything was taken care of and ready for us. I highly recommend Michelle and will definitely book our next trip with her. Thank you!

Date of experience : 06 April 2024

Absolutely over the moon with my…

Absolutely over the moon with my experience. I was a little indecisive in what I wanted to book but Cara was so helpful & knowledgeable, she found me a wonderful holiday, with everything I requested for such a brilliant price then to top it off she managed to add my friend onto the same holiday! Can’t wait for my trip!!

Date of experience : 17 April 2024

We have just returned from a holiday of…

We have just returned from a holiday of a lifetime, for the first time in my life I have finally visited the place (St Vincent in the Caribbean) where my late Dad was born. Without the support, advice, and guidance from Charleigh Gaze who had been recommended to us I don't think I would have known where to start with putting together such a complex travel pack, we required multiple flights as we were island hopping in order to visit family on other Caribbean islands, without Charleigh our holiday (of a lifetime) would likely have never come to fruition. We arrived in the Caribbean on 20/3/2024 and for a month we experienced so much. Thank you One Travel Club, and most importantly thank you Charleigh for your patience, your guidance, and complete professionalism throughout. We will definitely be using your services again. Kind regards Terry Charles & Sally Anne Kendall

Date of experience : 18 April 2024

First family holiday

Kirsty was great when we booked our first family holiday. Very informative and helpful in trying to get us the best deal. Looked after us from start to end. We will be using Kirsty again to book our future holidays.

Date of experience : 12 April 2024

Highly recommend Michelle Vanlint at one Travel Club

Michelle Vanlint came recommended to us from a friend to arrange our trip to Japan and she didn’t let us down. Listened to what we wanted and arranged a great trip, very knowledgeable about Japan so if you are going there definitely ask for Michelle, would highly recommend

Date of experience : 01 April 2024

Laura has provided fantastic service &…

Laura has provided fantastic service & unbeatable prices. Within hours Laura had catered to all my requirements, booked & sent the boarding passes. I often struggle to find the time & lack the knowledge to find the best deals, Laura was fantastic, I won’t be going anywhere else in future! Thank you

New York via Charleigh Gaze

I recently traveled to New York, booking through Charleigh Gaze, Charleigh was brilliant from start to finish. Admittedly I am a bit of a control freak when it comes to planning, so handing over everything to Charleigh did initially feel strange, but I won’t be looking back now. I just told Charleigh the dates & budget & she took care of everything!! The deal Charleigh found us was amazing, much less than we had expected to pay. The communication was great & Charleigh even sent my son an activity pack ahead of our holiday. Thank you Charleigh for such amazing service, we can’t wait to let you plan our next trip.

Date of experience : 26 February 2024

Hotel booking in Barbados

Remi came to our rescue and found us a hotel in Barbados when our original booking fell through. Remi was super helpful and went above and beyond with not only the booking but giving us so much useful information about Barbados. Where to go, what restaurants were good and local authority information too. We would definitely book another holiday through One Travel Club as Remi made our holiday experience so smooth and stress free. Thank you Remi

Date of experience : 27 March 2024

Thank you Emma Bell

Perfect little family getaway booked by Emma Bell- we wanted a few days last minute escape for 2 adults & 4 kids to get some easter sun & relax. The Vita class hotel in Lanzarote Costa Teguise Emma booked for us was perfect for what we needed/wanted. Emma took all the stress out of booking away & nailed it, this is not the first holiday Emma has sorted for us & wont be the last. Highly recommend her & also this hotel for families & friends traveling together, very clean & food was perfect. Thank you Emma B.

Date of experience : 09 April 2024

Nikki Bishop has been a fantastic

Nikki Bishop has been a fantastic, helped with planning our latest trip and went over and above too make sure my son with special needs, had all our requirements met, also sorting out the problem when it occurred and the returning airport.. Thankyou so much

Date of experience : 08 April 2024

Superb service and communication from Rachel Smith

A last minute trip to Cyprus for my husband and I. Rachel Smith was quick with a quote and it was at a great price. All booked and communicated promptly. She messaged to wish us well for the trip, to check we had arrived and all was as expected and to say have a great flight home. Couldn’t have asked anymore of her. Will definitely be using her in the future. Thank you Rachel 🤩

Date of experience : 02 April 2024

First Class

Booking with Clare has been fantastic - very responsive and everything sorted. The ease of which the holiday has been booked for 12 people has been great with Clare sorting the detail that I would have definitely missed! Highly recommend

Highly recommend for all your travel needs…

Steph at One Travel club was nothing but professional. She was friendly and helpful from the very start, finding the best deals, She was in constant contact and extremely efficient in loading with myself and the hotels involved. I have now booked 2 trips through Steph and have been extremely pleased with both. I will be booking all my travel this way’

Date of experience : 17 March 2024

Effortless process & saved us a few grand!

Lyndsay booked our upcoming holiday to an island in Thailand. She took the stress away completely for our relatively complicated journey (baby + multiple flights + speedboat to get to the island). Not only did she take the stress away, but she provided us with options we didn’t know were possible and (most importantly) got us the best deal possible - saving us a couple of grand! I can’t recommend Lyndsay enough - and it definitely won’t be the last holiday she books for us! Thank you.

Date of experience : 03 April 2024

Can’t thank Jess enough!

We’ve just booked a holiday with Jess Buckley and she has been nothing short of amazing. She is so patient and accommodating, nothing seems like too much bother. Can’t thank her enough for all her help ☺️

Mr James Kineavy :Excellent professionalism and…

Excellent professionalism and commitment from Mr James Kineavy, he found me and my family a great all inclusive holiday package deal that made the transition a lot less stressful than expected. I would highly recommend, great communication, fantastic support and guidance. An absolute asset! Can’t thank you enough, will see you again very soon Mr Kineavy for the next holiday booking 🤝

Date of experience : 11 April 2024

Just had our first holiday booked by the lovely Jess

Just had our first holiday booked by Jess. Made my life and the whole research sooo much easier, she knows her stuff about locations, places to go, when to go etc. Jess was honest with us and had a friendly customer service and best of all she responds fast. Would absolutely use her for all my holidays now just to take the stress away and get us more good deals. Thank you Jess, your amazing. Highly recommended. X

Date of experience : 30 March 2024

Nikon Z 28-400mm f/4-8 VR review: your one travel lens

Nikon z 28-400mm f/4-8 vr: two-minute review.

A s photographers and videographers, sometimes we just want to pack one lens that can do it all, but this comes with a few drawbacks. Typically, the broader the focal range and faster the maximum aperture, the bigger, heavier and ultimately more expensive the lens. The good news for Nikon shooters is that the Nikkor Z 28-400mm f/4-8 VR lens – which the manufacturer refers to as its ‘superzoom’ – is the lightest full-frame lens in its maker’s line-up while offering a maximum focal length of 400mm. As well as being useful for bringing the faraway closer, the telephoto end is also well suited to portraiture, for when we want to attractively throw the background out of focus and achieve attractive bokeh, while keeping our subject pin-sharp. 

With a minimum focus distance of 0.2m at its widest setting allowing for reasonable close-ups of flora and fauna, and a still-useful 1.2m at the telephoto end, those shooting handheld in more demanding lighting conditions are aided by Nikon’s built-in Vibration Reduction image stabilization, here providing equivalent to up to five stops. This is boosted to 5.5 stops when the lens is used with a Nikon camera, such as the Z f, that has a Synchro VR feature. This allows for image-stabilized camera bodies and image-stabilized lenses to work in tandem – an automatic process if the user has already activated it, the result being less pronounced blur caused by camera shake. For the record, other Nikon camera bodies with this feature aside from the Z f include its flagship Z 8 and Z 9 mirrorless models.

At its widest 28mm setting this lens also proves perfectly suited for landscape and travel photography – it’s wide, without being so wide as to cause fisheye or barrel-like distortion – while nudge a bit further up the zoom range and it’s great for street photography and people watching. In short, yes, this is a single lens that can do it all.

It’s a contender for one of the best Nikon Z lenses , and of course you’ll need one of the best mirrorless cameras from Nikon to pair it with. I used the impressive retro-styled Nikon Z f for the duration of my test, which felt like something of a perfect marriage, in that the camera body and lens are almost identical in weight, so the combination doesn’t feel too ‘front-heavy’ in the hand.

Nikon Z 28-400mm f/4-8 VR: price and availability

• Costs $1,299.95 / £1,399 / AU$2,199
• Available to buy now
• Lens hood is supplied

The Nikkor Z 28-400mm f/4-8 VR was announced on March 26 2024, and costs $1,299.95 / £1,399 / AU$2,199

While it’s not a cheap lens, having spent some time shooting with it the price feels fair (and it’s much better value for Nikon users in the US than in the UK).  That’s not just because of build quality and performance, but because it’s basically capable of replacing a whole bag full of prime lenses that would otherwise be necessary to cover anything approaching the broad focal range on offer here. 

On top of that, most of us don’t want to kart a lens the size and weight of a dedicated 400mm around with us for day-to-day shooting, on the off-chance that we might actually need it – even if Nikon claims its Nikkor Z 400mm f/4.5 VR S is the lightest lens in its class at 2.75lb / 1,245g. Similarly, at the other end of the scale, a 28mm focal length might not be quite what we always have in mind for the treatment of a particular subject.

A possible alternative to the Nikkor Z 28-400mm f/4-8 VR is the Nikkor Z 24-200mm f/4-6.3 VR if you’re after a catch-all zoom for this specific mount. It starts out wider and only has half the reach of the 28-400mm, but it’s also less expensive at around $899.95 / £899 / AU$1,599.

Nikon Z 28-400mm f/4-8 VR: design

• 14.2x optical zoom
• Extending barrel
• Rubber-sealed and weather resistant

We get the equivalent of a generous 14.2x optical zoom, with common focal distances/framing options marked in millimeters at regular intervals on the barrel itself. Just behind these sits a control ring with a rougher feel and which is assigned to manual focus by default, although it can be assigned to adjust aperture, exposure compensation, or ISO. When set to manual focus, twisting the ring will momentarily override autofocus. 

The focus markings on the lens barrel start out at the maximum 28mm, progressing through 35mm, 50mm, 70mm, 105mm, 200mm and 300mm before arriving at 400mm. At this point the almost comically fully extended lens barrel resembles a child’s kaleidoscope, and not just the look but also the feel of this lens reminded me of a ‘super-zoom’ bridge camera like the Nikon Coolpix P1000 . The lens’s ridged rubberized surface enables a nice firm grip when holding or rotating the barrel to cycle through its broad focal range.

The design of the Nikkor Z 28-400mm f/4-8 VR is further practical in offering a degree of weather resistance, with Nikon helpfully providing sealing around the mount and its moving parts. I was testing the camera in the UK in April, a month that’s prone to sudden rain showers, and while I made sure that neither the lens nor the camera got too wet, a light drizzle didn’t stop me from continuing to shoot.

A lens hood is included to prevent instances of possible flare in brighter conditions, and this can be ‘worn’ in reverse/inverted on the lens for easier transportation without affecting lens use. There’s also a lens lock to prevent the barrel from being accidentally nudged and extending as you’re walking around with it, although I didn’t often feel the need to engage this.

Nikon Z 28-400mm f/4-8 VR: Performance

• Only 1.6lbs / 725g
• Balances well with Nikon's smaller Z-mount cameras
• Speedy autofocus

This lens is as much about portability and practicality as it is about performance, and Nikon has attempted to balance these attributes without too much obvious compromise. A good start is that the lens weighs a manageable 1.6lb / 725g, which makes it fairly evenly balanced when twinned with a body such as the 1.57lb / 710g Nikon Z f I tested it on. The pairing makes for a very solid and sturdy combination that gave me confidence from the off. I carried the camera with lens affixed around for the day without experiencing neck or shoulder ache, although it’s probably at the limit of what I’d feel comfortable traveling with or taking on holiday.

The beauty of this lens’s multi-purpose nature is that if you suddenly come across practically any image opportunity when out and about, you have the tool in your hands to be able to capture that image. Autofocus is both rapid and accurate, and unless there’s busy foreground detail getting in the way you have a high likelihood of achieving the shot you want, which is worth its weight in gold, creatively.

While to my eye results at maximum telephoto weren’t always quite as razor-sharp as from a dedicated 400mm prime lens married to a full frame sensor – and I occasionally got some slight image blur at maximum telephoto when shooting handheld – that’s to be expected. On the whole, I was more than satisfied, and I reckon that all but the most demanding of enthusiasts and amateurs will find detail both plentiful and sufficient for their needs.

Generally speaking, images are consistently sharp across the frame, whether shooting at maximum wide-angle, extreme telephoto, or pretty much any point in between. Where I occasionally got a softer frame, this was often down to the fact that I was shooting handheld, and simply reframing an image and trying again with my palm wide open and supporting the lens barrel yielded a sharper result. Throughout my test period I kept Vibration Reduction active.

While a lot of zoom lenses have photographers wishing for just that bit more poke at the telephoto end to get them that bit closer, I found the Nikkor’s 400mm maximum setting useful and versatile. For those who prefer shooting with autofocus, I’m pleased to report that the lens’s stepping motor is as quiet as Nikon claims – imperceptibly quiet in fact. I was able to take several shots of a nearby robin perching on a tree branch at eye-level without startling it.

Nikon Z 28-400mm f/4-8 VR: sample images

Should i buy the nikon z 28-400mm f/4-8 vr, buy it if..., don't buy it if..., how i tested the nikon z 28-400mm f/4-8 vr.

• A mixture of landscape, wildlife and portrait photography
• Used in changeable weather

Nikon pitching the Nikkor Z 28-400mm f/4-8 VR as a jack-of-all trades option, I tested it in a variety of shooting scenarios, and the lens generally proved to be a capable performer. Landscapes, wildlife, portraits – we shot them all, with consistently pleasing results. I was ‘blessed’ with changeable weather conditions during my testing period, allowing me to put it through its paces in less than ideal light, and it coped ably with a variety of conditions.

This article may contain affiliate links that Microsoft and/or the publisher may receive a commission from if you buy a product or service through those links.

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Beware of cancelation time zone!

I booked a hotel under the understanding that I could cancel by April 30th at 12:00 am. I tried to cancel on April 29th 9:30 PM EST but they wouldn't let me and told me I had to cancel by 12:00 AM UTC. They do not clearly display this on their site. It free cancelations until April 30 in large red print and in small print below that, "Cancellations or changes made after Apr 30 2024 12:00 AM (+00:00) are subject to a fee equal to 100% of the amount paid." Customer support was no help.

Date of experience : April 29, 2024

Booked a trip that we had to cancel

Booked a trip that we had to cancel. We got a credit of around $1,800 but when we tried to use it to book another flight, Capital One could/would not fully utilize our credit and we either lost $900 of the credit or had to pay an additional $3,000 for the new trip! When booking the new trip on their website, the tickets totaled $1,074 but the website showed $10,000!!! When we called them. they could not explain and only said that something was wrong. The low rating for this site is warranted!!!

Date of experience : April 22, 2024

Beware of CapitalOne Travel Services…

Beware of CapitalOne Travel Services rude and bad customer service! In a recent trip to Colombia with my family, they left us stranded on the return because of their internal problem. To add insult to injury, they refused to and/or didn’t have the courtesy to cover the expense of having to stay in Colombia until they solved their internal problem. My family and I are extremely disappointed with CapitalOne Travel Services’ handling of our circumstances while in a foreign country.

Date of experience : January 21, 2024

We got this card to get travel points. What a mistake. We booked a villa and the hotel said we only had a small suite. Capital One travel deals with a third party they don’t deal directly with the hotels or airlines and cannot even call their vendor they can only email them. You will not get any help in a timely manner. Their agents do not speak coherent English which makes it very difficult to communicate and their supervisors also can barely speak English and they will not transfer you to anyone else in the company. We will be cancelling our card.

Date of experience : April 16, 2024

Booked a hotel room through them

Booked a hotel room through them, and chose the non-refundable option since it was the cheapest option. Found a cheaper room with exact specs on Expedia that was refundable and 30% cheaper. Called them for a price match and my inquiry was handled very rudely by the supervisor who refused to do a price match because my booking with capital one was a non-refundable room. So in short I paid more through the portal and was not taken care of when I called. SO much for their shop with confidence guarantee (part of the FAQ's - how do I know I am getting a fair price at Capital One Travel), absolutely no faith in the portal, their pricing techniques and after all of that, their customer service. Now their credit card business is going to be affected by it, because I am a capital one venture X card member who primarily uses that card for all transactions. That is not going to happen anymore, because I have no trust in doing business with an organization that does not know how to take care of its customers.

Date of experience : April 18, 2024

We booked a flight and the carrier was…

We booked a flight and the carrier was Flexflight. We never got any confirmation. Finally we were sent an email that the flight was cancelled. We called Capitol One and they were unable to reach the airplane. A month later we decided we needed to just book another flight or we are going to not have a return trip home from our trip. We finally got an answer and it was that no refund could be issued and they would issue us a new ticket. However had already booked the flight due to the lack of communication. Overall, we have decided it was such terrible customer service that we will be closing our account.

Date of experience : April 10, 2024

Average travel portal - much room for further improvement.

Capitalone's travel portal uses a third party to fetch data and it displays results. They appear to be using some filters as well, as the same third-party site has wider options. The issue with their site is that it shows limited options when compared to other leading travel portals and to add to it, the price is mostly not attractive as there are cheaper options available. The agents over the phone I felt lacks in knowledge or they do not have enough data to speak or respond. One thing that I do want to mention is that when connected to the right agent/supervisor, they do listen to the suggestions and implement those. My suggestion was implemented in the search and I could see the requested option in the search result. They would need to improve on the price offered to make it attractive with other travel portals and also need to improve on the search results.

Date of experience : January 06, 2024

Capitol One Travel site definitely minor league

Consistently find better prices by going directly to the airline or hotel. COT uses Hopper as their back end engine. I found a better price on regular Hopper compared to COT Hopper. I tried to book a hotel room advertised as one of their Prestige Collections. COT site could not complete the transaction. Customer Service was no help and a time waster. I filed a claim in November 2023 for lost luggage reimbursement, but haven't heard anything yet. I haven't lost any money - so far, but I'm really wondering what I'm getting for my $395/ yr. COT really needs to function like a real travel site if they want to hang on to their card holders.

Date of experience : January 31, 2024

Capital One Travel web site limited infirmation

The Capital One Web Site information about hotel rooms is limited. It is not easy to find out if the bathrooms have bathtubs or not. Calling to find out is time consuming. First you have to enter your credit card number and then after a 50 second wait you are connected to an agent who only has the information on their web site. The agents are generally polite but that never answers detailed questions like “Does the room have a bathtub?”

Date of experience : December 13, 2023

The customer support service people are…

The customer support service people are moro$s. Keeps calling me back every day for the same issue that I told them has been resolved. I told the last person I talked to not to call me again regarding this and she got rude and said I was the person who called even though I was calling back after receiving a voicemail call! It appears that the customer service is outsourced overseas ( The Philippines?)

Date of experience : April 05, 2024

If issues arise they will hang you out to dry - never use them

They booked the wrong hotel, not even in the same state. Then in their attempt to make it right erroneously told me that there were no vacancies near me (turns out there were) and that the hotel they rebooked us in had high ratings (I specifically asked about the ratings). After accepting the rebooking (mistake), we checked the hotel online to get directions. It had terrible ratings. It was also further away than thought. We checked near where we were and while most everything was indeed booked, we found one with a vacancy on the 2nd phone call. We grabbed it and called CapOne back to cancel their rebooking. They said that it was too late and that we now had to pay for both. When trying to talk it out with them, they simply hid behind legalese and said that since I had accepted the other booking that there was nothing they could do. They couldn't cancel the rebooking and transfer the credit to my new booking. Very disappointing and not really believable. Especially, since its their fault that I'm in this predicament. They did give me a $50 voucher for future use. Right. I'll never use them again.

Date of experience : April 07, 2024

Stay elsewhere…..!

Stayed at the Novotel Living in Singapore (Oct 10-16) & was very disappointed ….never again….. Room was tiny & majority had 10/12 steep steps to climb to enter the room. (Not children/elderly/disabled/wheelchair friendly if U need that)…bring your hiking boots! The 1 coffee machine in the lobby was usually either empty or being cleaned or under maintenance. The ‘cookies’ were same every day for a week & tasted stale. Staff not friendly. Elevator frequency really bad. Only 2. Maids & food delivery people often hold the elevator for ages so U can easily wait 5/10+ mins…mornings worse. I understand that late checkouts are never automatic but was told that “room was required at 3:30pm & I had to checkout no/later than 11am”. Do they need 4 & 1/2 hrs to clean such a tiny room? Location was 5 star - everything else was 1 star so I think 2 star is generous. I would never stay here again…many other better choices in Singapore …. I’m a Worldwide traveler more than 50 years & lived here in Singapore for 5years & return annually so am very familiar with what is the norm - this is not it. Sad that Novotel standards are not upheld at this location.

Date of experience : October 16, 2023

If I could give it a ZERO

If I could give it a ZERO, I would. WORST experience EVER. My husband booked international flights through Capital and my son's name is his nickname on the ticket and does not match his passport with full name. Capital One aka HOPPER cannot make any changes and no one from Virgin Atlantic will work with them to get it changed. I have been disconnected, promised call-backs, now for 24-hours to no avail. WORST. DO NOT EVER BOOK THROUGH CAPITAL ONE. I will most likely be discontinuing my card service with them after this experience.

Date of experience : March 13, 2024

No refund yet airline made changes for free

Book the flight with Capital One travel in January had to reschedule due to poor weather. Wouldn't you know the same fair class was unavailable when I rescheduled for March so not only did I pay hundred dollars per passenger in change fees but also another $200 per passenger for the upgraded fair class. Unfortunately my girlfriend fell from a ladder and bruised her ribs so she can't make the march trip. I tried to reschedule it for May and discovered that the original fare was now available so I called them for a refund they refused. I said so you can take my money but you cannot give it back am I understanding you they said yes that's the policy. we exchanged a few more pleasantries and I went to the airline website and without even calling anyone I was able to book the flight at any airfare I choose in with no change fee. I have also seen many instances of blackouts on their website when they say there are no blackout dates or fares. The reason I'm forced to use them is to use up a pile of reward miles I have accumulated when they're gone gone so is Capital One travel

Date of experience : March 25, 2024

My wife and I paid $60 for the flight…

My wife and I paid $60 for the flight disruption assistance and couldn’t feel more ripped off. Couldn’t get them to help us change flights on a phone call and couldn’t get a refund for the assistance because an agent told us to book it ourselves. Mary the supervisor on the call line was just as unhelpful and couldn’t get us a new flight either. What are we paying for? Poor customer service and $60 dollars ripped off, won’t have anything to do with capital one in the future after this horrible experience and advise you to save yourself and do the same.

Date of experience : February 01, 2024

Horrible customer service

Booked via Capital one. Unable to get a flight credit for a drop in airfare. Supervisor and customer service rep were highly unhelpful. I called my airline and had I booked direct with them I would have been able to receive a credit for the difference. Don't book through capital one. It is not worth it and their customer service is awful.

Date of experience : February 02, 2024

this is a lousy travel agency owned by…

this is a lousy travel agency owned by Capital One. i had a hard time changing flights while traveling abroad because I was told I've gotta go thro the maze of Capital One Travel Second, despite being card holders for Capital One when Southwest Lost our luggages on 8/23/23, for months Capital did not respond and instead sent us a litany of impossible to supply documents for our compensation. Nothing yet on 11/15/23!! For us senior citizens in our mid seventies this has been a painful loss. "Whatever is in your wallet" -- Keep it there & please do'nt use Capital One Travel agency. they are totally bogus

Date of experience : November 16, 2023

what you see is not what you get

booked a hotel for Tokyo, Japan with two beds shown in the room description and text that says "assigned at check-in". When we arrive, there is only one bed and CO-travel said pictures are not actual representations of what you get. I booked a 2nd hotel through their site that clearly says "2Kings", when I arrive, the receptionist says we have never had rooms with 2 beds. Capital one refuses to refund my 1st reservation because the reservation does not say how many beds are in the room.

Date of experience : October 11, 2023

One of the most horrible travel booking…

One of the most horrible travel booking sites ever! Was not told they were a third party site. Was on the phone for close to 2 hours trying to redeem a one-way flight. Was eventually given a confirmation number that the airline never heard of. Spoke to the airline who upon digging found the reservation. After Capitol One sold me an economy plus seat, they could not guarantee it. In time I arranged it with the airline and hope all is good. I called to try and cancel my card or get the balance of money in miles back. They only return 50% of the balance. Finally told to use miles, charge flight on Capitol One and when charge books, tell them and they will deduct miles. Only took me 2 hours to learn this. Couldn’t I have known this earlier? There are much better, easier and consumer respectful flights available.

Date of experience : February 22, 2024

accurate quote and the stay behind of…

accurate quote and the stay behind of the price match guarantee.Good customer service

Date of experience : January 09, 2023

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Lowest price guarantee, cancel-for-any-reason coverage and more: Your first look at the new Capital One Travel portal

Update: Some offers mentioned below are no longer available. View the current offers here .

Booking travel is a daunting task, now more than ever. For one, it's hard to know if and when you're getting the best price possible . Then, any unforeseen circumstance — whether it's bad weather or a last-minute positive coronavirus test — can lead to a slew of delays and cancellations .

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In a time of such uncertainty, Capital One has well-timed the launch of their new travel portal, which addresses many pain points and headaches of the "new normal" travel experience. The new Capital One Travel portal integrates technology from Hopper to ensure that customers get the best prices possible on flights, thanks to billions of data points that Hopper claims lend it 95% price prediction accuracy. Packaged with a whole suite of other customer-friendly features, from increased service support and the option to add cancel-for-any-reason (CFAR) coverage, the all-new Capital One Travel may be the best online booking agency yet.

Let's dive into all the details.

Earn bonus rewards with an eligible Capital one card

For starters, you'll be able to access the initial beta launch of Capital One Travel in the coming weeks with the following Capital One credit cards:

• Capital One Venture Rewards Credit Card
• Capital One VentureOne Rewards Credit Card
• Capital One Spark Miles for Business
• Capital One Spark Miles Select for Business
• Capital One Walmart Rewards® Mastercard® cardholders

The information for the Capital One Spark Miles Select and Walmart cards has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

If you're a Venture, VentureOne or Spark Miles cardholder, you'll also earn 5 Capital One miles per dollar on hotels and rental cars booked through Capital One Travel. Of course, you'll also have the option to redeem your stash of miles for bookings made through it at the rate of 1 cent each instead.

Getting the lowest price possible

Thanks to its partnership with the travel booking app Hopper, Capital One Travel is now uniquely positioned to find the lowest prices available thanks to AI-powered tools that track flight prices and trends. Here are the standout features.

Price prediction and price watch technology

For instance, let's say you want to book a ski trip to Vail, Colo., this winter and are preemptively looking at flights for you and your family. Through the Capital One Travel portal, you can sign up to receive price alerts on flights you're interested in, and you'll receive a notification when prices have dropped and it's the ideal time to book.

Price drop prediction

Once you receive a price drop alert and book your flight accordingly, Capital One is confident that you're getting the best fare possible. If the fare lowers again after booking, customers will receive a travel credit for the difference.

Best price guarantee and price match

To go one step further, Capital One offers a best price guarantee and will match prices from competitors. If a customer books through Capital One Travel, but finds a better price for a flight, hotel or car rental on another site within 24 hours of booking, they will receive a travel credit for the difference from Capital One Travel. For its part, Capital One Travel compares the hotel rates it pulls against those of Expedia, Orbits and other travel booking sites and will adjust its own prices to match or even beat competitors.

Price freeze option

If you've found a great price but aren't quite ready to commit yet, Capital One Travel allows you to lock in the price for a small fee until you're confident and ready to book. The fee will vary depending on the booking, but the most significant advantage to this capability is that Capital One will cover any fare increases while under the price freeze. On the flip side, if the fare lowers during your prize freeze, you'll pay the lower price instead.

Cancel-for-any-reason coverage

Travel insurance has become top of mind for many travelers since the beginning of the pandemic. While many travel rewards cards these days offer complimentary travel protections, know that they likely won't cover you in any coronavirus-related cancellations. If you're looking for that type of more comprehensive coverage, you'll typically need to purchase independent travel insurance that offers "cancel for any reason" (CFAR) coverage .

Capital One Travel has made it easier to purchase CFAR coverage on top of your flight for a small fee that will vary per booking. This allows you to cancel your flight for any reason — no questions asked — up to 24 hours before your first scheduled departure and receive 80% of your ticket cost back. Since most other CFAR protections offered by different insurance providers only offer up to 75% back, the fact that this new coverage is now integrated into the booking process is another huge advantage to Capital One Travel.

The option to add CFAR is critical since booking refundable flights can sometimes be double the price of a non-refundable ticket. Therefore, having CFAR coverage for a fraction of that cost can save you potentially hundreds or even thousands of dollars in case your plans change.

Related: When to buy travel insurance versus when to rely on credit card protections

More call center staff

One of the biggest drawbacks of booking through an online agency (rather than directly through an airline) is that you may experience difficulty changing your plans or getting a refund for a canceled flight. For instance, we witnessed customer service meltdowns at all the major OTAs at the start of the pandemic.

Recognizing all of these pain points, Capital One states, "Knowing that the travel industry as a whole is continuing to see a surge in demand, we are significantly increasing hiring and staffing for call centers, adding travel agents with a goal to reduce call wait times to help customers make adjustments to travel plans when they need to."

With dozens of reports from TPG readers and staffers of long wait times with airline customer service centers , this could also be a game-changer. However, we'll have to test the hold times with Capital One Travel to ensure that the hold times are as good as the issuer claims they will be.

Capital One is looking at other ways to improve the customer service experience and empower their cardholders to change their plans, including self-service tools that customers can use to change or cancel trips online rather than waiting on hold for a customer service representative.

Related: Airline hold times — Who's doing best right now

Bottom line

If all the features pan out as planned, Capital One Travel will be a much-needed breath of fresh air when it comes to travel booking portals. Especially during the past year and a half, many consumers have complained about the difficulties in obtaining a refund and unfavorable price differences when booking through other issuers' portals such as Amex Travel or the Chase Ultimate Rewards than directly with airlines. Hopefully, the launch of this new Capital One Travel portal will usher in change for other portals toward an intuitive and streamlined travel booking process.

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Aman’s Sibling Brand Has Just Opened in Tokyo — and We Were One of the First to Stay

Described a more "energetic" take on the storied Aman brand, Janu Tokyo is the first of 12 Janu Hotels set to open worldwide.

Food and Drink

Experiences and amenities, accessibility, how to get the most value out of your stay.

Robert Rieger/Courtesy of Aman

You can't forget where you are when you arrive at the fifth-floor lobby of Janu Tokyo. Dominating the floor-to-ceiling view just past the reception desk rises the red and white framework of the Tokyo Tower. It’s a welcome connection to the city and a compliment to the quiet clink and buzz of afternoon tea around the corner. 

This sense of connection is a core tenant for the newly opened Janu Tokyo, the much-anticipated flagship (and the first of 12 Janu hotels to open worldwide) of the sibling brand to Aman Resorts. While Aman Group is known for its highly privatized serenity, offering guests a remote, luxurious haven away from the world, its younger sibling leans more energetic and community-oriented. Janu Tokyo aims to maintain the Aman brand’s exceptional design and service and then turn guests’ focus outward by connecting them with the hotel’s expansive wellness facilities, numerous dining establishments across multiple floors, and options for connecting guest rooms and suites — all at a (slightly) more affordable price point. 

Janu Tokyo, which takes up the first 13 floors of Residence A Tower, is the only hotel in the newly-opened Azabudai Hills, a dynamic neighborhood featuring green spaces designed by Thomas Heatherwick, the Mori JP Tower designed by Pelli Clarke & Partners, and a slew of high-end designer shops and residential buildings. The interiors, designed by Jean-Michel Gathy (creator of many Aman hotels), harken to its big sibling with an emphasis on an abundance of natural light and generous use of space with a thoughtful balance of Japanese minimalism and a youthful infusion of playful detailing. The resulting aesthetic offers a comfortably calm yet contemporary hub from which to explore the city.

The quick elevator ride up to my room offered another vantage point of the iconic tower and the gradients of landscaped gardens below, this time from the privacy of my own spacious balcony. I quickly plotted a new morning and evening routine — a cup of tea or apéro, respectively, in hand — before taking a quick elevator ride back down to the extensive spa and wellness center, which spans 43,000 square feet across four floors. Early for my treatment, I walked past the large fitness area to join a few other hotel guests moving through the sauna and cold plunge before being collected for my massage. Ninety minutes later, I’m out, a little more rested, and ready to reconnect to the world.

Here’s everything you need to know about Janu Tokyo.

• Most rooms come with a balcony, and even the smallest room at Janu Tokyo is generous in size and light-filled.
• The fitness, spa, and wellness offerings are extensive, spotless, and easy to navigate despite the size of the facilities.
• The on-site food and beverage offerings offer plenty of choices in menu items and vibe. 
• A quick walk from the hotel lands you at Kamiyachō (Hibiya Line) and Roppongi-Itchome (Namboku Line) metro stations, making it an easy base from which to explore the city.

There are 122 guest rooms (41 of which are suites) spanning from floors six to 13, the smallest of which — small being used loosely here — starts at 592 square feet. Most rooms come with a private balcony, and views range from the city skyline, the gardens of Azabudai Hills, or the iconic Tokyo Tower. Many also connect to neighboring rooms, a welcome option when traveling with a larger group or family.

The City Room my partner and I stayed in featured a calming palette of creams and greys, an integrated sitting area, 12th-floor balcony views of the aforementioned landmark Tokyo Tower, and a deep soaking tub — spacious enough for two and separated from the bedroom via sliding doors inspired by Japanese shoji screens. A long soak paired with a cup of green tea (specially blended for Janu and found alongside the in-room assortment of refreshments) is the ideal start or end to a day in the city. I especially appreciated the dish of pink rock salt (refilled the following morning for the next day’s soak). If you’re also a bath lover, book any room you like: all enjoy bathtubs in a variety of layouts (including some with outdoor views) as well as double vanities, rain showers, and automated Toto toilets equipped with heated seats. The large floor-to-ceiling windows are layered with multiple screens — from sheer to blackout and conveniently controllable from bed — allowing you to choose whether to flood the room with natural light. Should you choose the latter, the dimmable lighting throughout feels luxurious.

The Janu Suite, at 3,057 square feet, is the hotel’s largest, featuring a separate living space, a private study, a kitchen with a dining room table for six, two generous balconies (dual views of Tokyo Tower and the Azabudai Hills Garden) and an additional guest powder room. It can connect seamlessly to three additional rooms, expanding its private footprint to 5,586 square feet.

Janu’s seven restaurants and one bar are spread across multiple floors and draw guests from the hotel and the surrounding neighborhood alike. Ask the concierge to make a reservation for you to ensure a seat and start with a drink at the eponymous fifth-floor bar. I especially enjoyed the Bright Bran made with cognac, mandarin gin, amaro, and tonic water, but if gin isn’t your thing, you really can’t go wrong — the menu, inspired by the distinct prefectures of Tokyo, is designed by Shuzo Nagumo, one of Japan’s leading bartenders. Try The Crown, a shochu, vodka, and sauternes combination inspired by Shinjuku, or the Savoury Fashioned, a beef fat-washed bourbon inspired by the Ningyocho district.

Also on the fifth floor is Hu Jing, Janu Tokyo’s sprawling Cantonese restaurant featuring Peking duck, dim sum, and natural wine, which serves lunch and dinner. For a steak (and an extensive wine cellar), head down a floor to Janu Grill and choose from a comprehensive list of cuts from Japan and options from Argentina and New Zealand. Janu Grill is also where à la carte breakfast is served to hotel guests if you choose not to have your morning meal delivered straight to your room.

Another floor down is Sumi, Janu’s small, modern take on a sumibiyaki restaurant centered around a charcoal grill. The omakase menu features Kuroge Wagyu beef, sea bream, and rockfish. Be sure to request one of the seven counter seats and marvel at the precise preparation of the sashimi at Iigura, an intimate omakase experience featuring Edomae-style sushi on the second floor. The Italian-focused Janu Mercato and the Janu Patisserie lie on the street level (where you’ll also find taxi and car service, two Aman Essentials boutiques, and the elevators up to the lobby).

Should afternoon tea be more your thing, the Janu Lounge and Garden Terrace, just past the fifth-floor reception, is a perfect afternoon pick-me-up. The signature Janu black and green teas are a delight — sourced from Okinawa Tea Factory and SABOE and exclusively blended for Janu.

Janu Tokyo is committed to wellness from the physical to the spiritual (indeed, the hotel’s name is derived from the Sanskrit word for “soul”), and the 43,000 square-foot spa and wellness center is a highlight of a stay at the property. Extending across four floors, it includes a large gym with floor-to-ceiling views on three sides, a range of TechnoGym equipment, and five dedicated movement studios for group or private sessions, including spinning, yoga, boxing, and golf simulation.

There’s also an impressive 82-foot indoor lap pool, heated lounge pool, hydrotherapy, and thermal areas separated by gender and featuring cold plunge, Japanese baths, and steam rooms. Should you prefer to privatize your wellness experience for up to four guests, book one of two signature Spa Houses. The exclusivity comes with double treatment rooms, spacious relaxation areas, hydrotherapy facilities including cold plunge and hot bath, and the choice between Banya (a wood-lined sauna with Vichy shower) or Hammam (a steam room with a large heated marble treatment table at its center). All are designed in the Janu Tokyo’s clean lines and tranquil aesthetic.

There is also a hair and nail salon and seven private treatment rooms. During my stay, I spent a restful 90 minutes enjoying the Janu Signature Massage, which incorporates Aman skincare oils, manual lymphatic drainage massage, Kansa alkaline copper bars to regulate the skin’s pH and a copper comb scalp massage.

There are wide doorways and hallways, and multiple large elevators connect every floor throughout the property. Janu Tokyo offers three accessible rooms: 6F, 7F, and 8F, all of which are Premier Rooms featuring king beds, spacious showers, and grab bars in the bathrooms. All restaurants and bars at the resort are ADA-compliant. There is a lift to get to the sixth-floor Spa House, and some areas in the wellness center are accessible, including the gym, treatment rooms, and changing rooms; however, the bath facilities have limited space and several steps.

Centered in the heart of Tokyo’s Azabudai Hills development and surrounded by the urban village’s elevated stores—Cartier, Dior, and Hermès all have outposts. It took us 15 quick minutes to arrive by car from the train station — though our driver mentioned that the same drive can take up to 25 minutes with Tokyo's traffic. From the airport, Janu Tokyo is only 30 minutes from Haneda International Airport and 90 minutes by car from Narita International Airport. A quick walk from the hotel lands you at Kamiyachō (Hibiya Line) and Roppongi-Itchome (Namboku Line) metro stations, making it an easy base from which to explore the city.

Low-season rooms start at $944 a night. Upon checkout, take a piece of Janu Tokyo with you on your next stop with a branded luggage tag, thoughtfully attached to your suitcase.

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Is travel insurance worth it?

April 30, 2024 | 2 min read

Planning a trip and wondering if you need a travel insurance policy? Keep reading to learn more about travel insurance to decide whether it’s right for you.

Key takeaways

• Travel insurance can provide financial protection if things go wrong before or during a trip.
• You might get travel insurance to cover potential losses from trip cancellations or delays, lost baggage or medical issues.
• Factoring in details specific to your trip and balancing with existing coverage might help you decide whether travel insurance is right for you.

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What does travel insurance do?

Travel insurance is a type of specialized protection that might help protect against financial losses from airline delays, medical issues or other unexpected occurrences. Some travel insurance plans focus on specific things, like lost baggage or health care. Others offer a wide range of benefits under a single plan. It’s a good idea to make sure you understand the terms and conditions, because coverage varies.

When might travel insurance be beneficial?

Some of the situations where it can help to have travel insurance include:

Interruptions and cancellations

Trip delay insurance covers food and lodging expenses if you experience an airline delay. Trip cancellation insurance can reimburse your prepaid costs if an illness forces you to cancel entirely.

Baggage issues

Baggage loss coverage can reimburse you if your luggage is lost, stolen, damaged or delayed.

Medical emergencies

Travel health or medical insurance can cover everything from medication to emergency medical evacuation if you become sick or injured when traveling abroad .

When might travel insurance be unnecessary?

There’s no right or wrong time for travel insurance. It depends on your circumstances. But when deciding whether travel insurance is worth it, you can consider things like:

• Type and length of trip: If the trip’s refundable, you might not need extra protection. And a short or cheap trip might not be worth the cost of coverage.
• Your existing coverage: Check existing policies and agreements. If you have coverage through your health insurance provider, credit card issuer or card network, you may not need more.

Considering travel insurance in a nutshell

Travel insurance can offer peace of mind if anything goes wrong before or during a trip. But it may not always be worth it. If you’re considering travel insurance coverage, looking at your situation, your trip and the terms and conditions of your existing insurance policies could help you determine whether the benefits outweigh the costs.

If you’re interested in getting insurance coverage from a credit card, you can check out the benefits that come with Capital One rewards credit cards .

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article | December 14, 2023 | 6 min read

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Inside Antigua’s New Adults-Only All-Inclusive Hotel, Complete With Overwater Bungalows

The highly anticipated royalton chic antigua on dickenson bay features swim-out suites, seven restaurants, beachfront pools, and a spa. , abby montanez, abby montanez's most recent stories.

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“Our resort offers a fresh and contemporary take on luxury hospitality, where guests can indulge in the finer things in life while enjoying a vibrant and dynamic atmosphere,” added Pelfort. “We look forward to welcoming guests to experience all that Royalton CHIC Antigua has to offer.” 

Abigail Montanez is a staff writer at Robb Report. She has worked in both print and digital publishing for over half a decade, covering everything from real estate, entertainment, dining, travel to…

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Hydrogen trains could revolutionize how Americans get around

Decarbonizing rail transportation is a political problem as much as a technological one.

• Benjamin Schneider archive page

Like a mirage speeding across the dusty desert outside Pueblo, Colorado, the first hydrogen-fuel-cell passenger train in the United States is getting warmed up on its test track. Made by the Swiss manufacturer Stadler and known as the FLIRT (for “Fast Light Intercity and Regional Train”), it will soon be shipped to Southern California, where it is slated to carry riders on San Bernardino County’s Arrow commuter rail service before the end of the year. In the insular world of railroading, this hydrogen-powered train is a Rorschach test. To some, it represents the future of rail transportation. To others, it looks like a big, shiny distraction.

In the quest to decarbonize the transportation sector—the largest source of greenhouse-gas emissions in the United States—rubber-tired electric vehicles tend to dominate the conversation. But to reach the Biden administration’s goal of net-zero emissions by 2050, other forms of transportation, including those on steel wheels, will need to find new energy sources too. 

The best way to decarbonize railroads is the subject of growing debate among regulators, industry, and activists. Things are coming to a head in California, which recently enacted rules requiring all new passenger locomotives operating in the state to be zero-emissions by 2030 and all new freight locomotives to meet that threshold by 2035. Federal regulators could be close behind.

The debate is partly technological, revolving around whether hydrogen fuel cells, batteries, or overhead electric wires offer the best performance for different railroad situations. But it’s also political: a question of the extent to which decarbonization can, or should, usher in a broader transformation of rail transportation. For decades, the government has largely deferred to the will of the big freight rail conglomerates. Decarbonization could shift that power dynamic—or further entrench it. 

So far, hydrogen has been the big technological winner in California. Over the past year, the California Department of Transportation, known as Caltrans, has ordered 10 hydrogen FLIRT trains at a cost of $207 million. After the Arrow service, the next rail line to receive hydrogen trains is scheduled to be the Valley Rail service in the Central Valley. That line will connect Sacramento to California High-Speed Rail, the under-construction system that will eventually link Los Angeles and San Francisco.

In its analysis of different zero-­emissions rail technologies, Caltrans found that hydrogen trains, powered by onboard fuel cells that convert hydrogen into electricity, had better range and shorter refueling times than battery-electric trains, which function much like electric cars. Hydrogen was also a cheaper power source than overhead wire (or simply “electrification,” in industry parlance), which would cost an estimated $6.8 billion to install on the state’s three main intercity routes. (California High-Speed Rail and its shared track on the Bay Area’s Caltrain commuter service will both be powered by overhead wire, since electrification is necessary to reach speeds of over 100 miles per hour.)  

Further complicating the electrification option, installing overhead wire on the rest of California’s passenger network would require the consent of BNSF and Union Pacific, the two major freight rail carriers that own most of the state’s tracks. The companies have long opposed the installation of wire above their tracks, which they say could interfere with double-stacked freight trains. 

Electrifying all 144,000 miles of the nation’s freight rail tracks would cost hundreds of billions of dollars, according to a report by the Association of American Railroads (AAR), an industry trade group, and even electrifying smaller sections of track would result in ongoing disruptions to train traffic and shift freight customers from trains to trucks, the group claims. Electrification would also require the cooperation of electric utilities, leaving railroads vulnerable to the grid connection delays that plague renewable-energy developers. 

“We have long stretches of track outside of urbanized areas,” says Marcin Taraszkiewicz, an engineer at the engineering and architecture firm HDR who has worked on Caltrans’s hydrogen train program. Getting power to those rugged places can be a challenge, he says, especially when infrastructure must be designed to resist natural disasters like wildfires and earthquakes: “If that wire goes down, you’re going to be in trouble.” 

The AAR thinks California’s railroad emissions regulations are too much, too soon, especially given that freight rail is already three to four times more fuel efficient than trucking. Last year, the AAR sued the state over its latest railroad emissions regulations, in a case that is still pending . Though the group generally prefers hydrogen to electrification as a long-term solution, it contends that this alternative technology is not yet mature enough to meet the industry’s needs. 

A group called Californians for Electric Rail also views hydrogen as an immature technology. “From an environmental as well as a cost perspective, it’s a really circular and indirect way of doing things,” says Adriana Rizzo, the group’s founder, who is an advocate for electrifying the state’s regional and intercity tracks with overhead wire.

Synthesizing, transporting, and using the tiny hydrogen molecule can be very inefficient. Hydrogen trains currently require roughly three times more energy per mile than trains powered by overhead wire. And the environmental benefits of hydrogen—the ostensible purpose of this new technology—remain largely theoretical, since the vast majority of hydrogen today is produced by burning fossil fuels like methane. Natural-gas utilities have been among the hydrogen industry’s biggest boosters , because they are already able to produce and transport the gas. 

Opinions on the merits of hydrogen trains have been mixed. In 2022, following a pilot program, the German state of Baden-Württemberg determined that this technology would be 80% more expensive to operate over the long run than other zero-emissions alternatives. 

Kyle Gradinger, assistant deputy director for rail at Caltrans, thinks there’s been some “Twittersphere exaggeration” about the problems with hydrogen trains. In tests, the hydrogen-powered Stadler FLIRT is “performing as well as we expected, if not better,” he says. Since they also use electric motors, hydrogen trains offer many of the same benefits as trains powered by overhead wire, Gradinger says. Both technologies will be quieter, cleaner, and faster than diesel trains. 

Caltrans hopes to obtain all the hydrogen for its trains from zero-emissions sources by 2030—a goal bolstered by a draft clean-­hydrogen rule issued by the Biden administration in 2023. California is one of seven “hydrogen hubs” in the US, public-private partnerships that will receive billions of dollars in subsidies from the Infrastructure Investment and Jobs Act for developing hydrogen technologies. It’s too early to say whether Caltrans will be able to procure funding for its hydrogen fueling stations and supply chains through these subsidies, Gradinger says, but it’s certainly a possibility. So far, California is the only US state to have purchased hydrogen trains. 

Advocates like Rizzo fear, however, that all this investment in hydrogen infrastructure will get in the way of more transformative changes to passenger rail in California. 

“Why are we putting millions of dollars into buying new trains and putting up all of this infrastructure and then expecting the same crappy service that we have now?” Rizzo says. “These systems could carry so many more passengers.” 

Rizzo’s group, and allies like the Rail Passenger Association of California and Nevada , think decarbonization is an opportunity to install the type of infrastructure that supports the vast majority of fast passenger train services around the world. Though the up-front investment in overhead wire is high, electrification reduces operating costs by providing constant access to a cheap and efficient energy source. Electrification also improves acceleration so that trains can travel closer together, creating the potential for service patterns that function more like an urban metro system than a once-per-day Amtrak route. 

Caltrans has a long-term plan to dramatically increase rail service and speeds, which might eventually require electrification by overhead wire, also known as a catenary system. But at least for the next couple of decades, the agency believes, hydrogen is the most feasible way to meet the state’s ambitious climate goals. The money, the political will, and the stomach for a fight with the freight railroads and utility companies just aren’t there yet.  

“The gold standard is overhead catenary electrification, if you can do that,” Gradinger says. “But we aren’t going to get to a level of service on the intercity side for at least the next decade or two that would warrant investment in electrification.” 

Rizzo hopes that as the federal government puts more railroad emissions regulations in place, the case for electrifying rail by overhead wire will get stronger. Other countries have come to that conclusion: a 2015 policy change in India resulted in the electrification of nearly half the country’s track mileage in less than a decade. The United Kingdom’s Decarbonising Transport Plan states that electrification will be the “main way” to decarbonize the rail industry. 

These changes are still compatible with a robust freight industry. The world’s most powerful locomotives are electric, pulling ore-laden freight trains in South Africa and China. In 2002, Russia finished electrifying the 5,700-mile Trans-Siberian Railway, demonstrating that freight trains running on electric wire can travel very long distances over very harsh terrain.

Things may be starting to shift in the US as well, albeit slowly. BNSF appears to have softened its stance against electrification on a corridor it owns in Southern California, where it has agreed to allow California High-Speed Rail to construct overhead wire on its right of way. Rizzo and her group are looking to make these projects easier by sponsoring state legislation exempting overhead wire from the California Environmental Quality Act. That would prevent situations like a 2015 environmental lawsuit from the affluent Bay Area suburb of Atherton, over tree removal and visual impact, that delayed Caltrain’s electrification project for nearly two years.

New innovations could blur the lines between different kinds of green rail technologies. Caltrain has ordered a battery-­equipped electrified train that has the potential to charge up while traveling from San Francisco to San Jose and then run on a battery onward to Gilroy and Salinas. A similar system could someday be deployed in Southern California, where trains could charge through the Los Angeles metro area and run on batteries over more remote stretches to Santa Barbara and San Diego. 

New hydrogen technologies could also prove transformative for passenger rail. The FLIRT train doing laps in the Colorado desert is version 1.0. In the future, using ammonia as a hydrogen carrier could result in much longer range for hydrogen trains, as well as more seamless refueling. “With hydrogen, there’s a lot more room to grow,” Taraszkiewicz says.

But in a country that has invested little in passenger rail over the past century, new technology can only do so much, Taraszkiewicz cautions. America’s railroads all too often lack passing tracks, grade-separated road crossings, and modern signaling systems. The main impediment to faster, more frequent passenger service “is not the train technology,” he says. “It’s everything else.”

Climate change and energy

The problem with plug-in hybrids their drivers..

Plug-in hybrids are often sold as a transition to EVs, but new data from Europe shows we’re still underestimating the emissions they produce.

• Casey Crownhart archive page

Harvard has halted its long-planned atmospheric geoengineering experiment

The decision follows years of controversy and the departure of one of the program’s key researchers.

• James Temple archive page

Decarbonizing production of energy is a quick win 

Clean technologies, including carbon management platforms, enable the global energy industry to play a crucial role in the transition to net zero.

• ADNOC archive page

The hard lessons of Harvard’s failed geoengineering experiment

Some observers argue the end of SCoPEx should mark the end of such proposals. Others say any future experiments should proceed in markedly different ways.

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assistance was great very attentive

assistance4 was great. willing to negotiate too. rang back quickly when phone dropped out. very attentive. Only problem for us was time difference. we were in Australia

Date of experience : 30 April 2024

Reply from Onetravel

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Bought a round trip ticket from one…

Bought a round trip ticket from one travel and they bought the returned ticket through Peace airlines when they know Peace airlines policy of no refunds.l cancelled my ticket and they only refund me the Accra to Lagos with a fee of $30 something dollars charged to my my credit before l could my refund.My refund has not been refunded yet.What type of airline will not refund your money when you have problem getting visa.?Travellers be aware spending your money with One travel.

Date of experience : 29 April 2024

Thank you for your feedback. As an agency we must abide by the rules set by the airline. We regret any inconvenience.

HORRIBLE EXPERIENCE

HORRIBLE EXPERIENCE ! never told me that my connecting flight was at a whole different airport ! i had to ask many employees for help because i was not aware of this.

We regret it was not a satisfactory experience. This was booked on our website and tickets were issued for the flights that were chosen.

My card failed to pay for the trip so I won't be going

My card failed to pay for the trip so I booked another through another agency. I don't know how this got approved so late as the payment didn't go through. Please cancel all flight and accommodation as I didn't approve the trip. I understand and thank you for your support and sorry for any inconvenience.

Date of experience : 20 April 2024

The reservation was never confirmed or charged by Onetravel as of Apr. 14. Also this website does not act as a customer service support for Onetravel any cancellations has to be done by the travel agency directly, this is a blog site for reviews only.

I am trying to get in contact with customer service

I am trying to get in contact with someone other than a bot as it is unable to answer my questions. I have emailed. Tried calling the number provided, with no success

Our representatives have reached out to this customer to offer assistance.

The website doesn't allow you to easily…

The website doesn't allow you to easily change your details, such as address *( we moved) your phone number ( now only have mobile#), merge customer numbers ( my error I created a new one before I realized I already had one). Details about some of the hotels offered are scant ( do they have parking?)

Date of experience : 21 April 2024

We appreciate the feedback.

The agent from Onetravel gave me…

The agent from Onetravel gave me guidance about which cities have good flights to Norway, and so he got me a very good itinerary at an excellent price. I couldn't have come up with these ideas on my own. I called in, and the agent helped me find the best route for my trip.

Date of experience : 15 April 2024

I made the reservation had to cancel…

I made the reservation had to cancel within an hour after making the reservation. That was difficult and also there was a cancellation fee. By law a customer is allowed to cancel a flight within 24 hours with no penalty. I still don’t have a cancellation confirmation. Not good

There is no law that states travel agency cannot charge a cancel fee, we are exempt from the DOT for airlines. Please refer to our terms and conditions that you agreed to when you acknowledged your read them and submitted for purchase.

I ended up missing the flight because…

I ended up missing the flight because of my connecting flight

Date of experience : 01 May 2024

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Lost my wife of 30 years last month

Lost my wife of 30 years last month. Im Moving to Nevada, a friend needed to fly here to help me with the move.....This is the easiest...efficient...secure...way to book a flight....FIVE STARS All day long. Thank-you....

Thank you for your feedback. We are sorry to learn of the reason for the needed travel but are glad you found our service satisfactory.

YOU HAVE GOTTA'DONE THE SUCH AN AWESOME…

YOU HAVE GOTTA'DONE THE SUCH AN AWESOME GREAT DAY OF STATE DEPT BUREAU TX LATINOS OF IN 😊 HAPPINESS THANK YOU SO MUCHO MAS GRANDE HONOR SALUTE

Date of experience : 11 April 2024

it was so easy to book and easy bookingverification…

it was so easy to book and verification before booking was exceptional for me

Date of experience : 27 April 2024

Simple and User friendly

It was simple also I had tried others but for a person who is not so acquainted with booking online this was the easiest and very simple. Guidelines were easy to follow.

Date of experience : 08 April 2024

I had a good experience because I…had to fix my booking

I had a good experience because I messed up on my booking and they helped me right away thank you

Date of experience : 12 April 2024

Excellent eversince i buy a ticket for…

Excellent eversince i buy a ticket for this Agency ir Company with no problem. God bless

I tried to buy a ticket but it was…

I tried to buy a ticket but it was cancelled and still i didnt get my money back.

Our apologies for the inconvenience, the booking never was confirmed and credit card was not accepted when we went to issue the tickets. Our billing team has already assisted with this matter.

Thanks pour you compani

Thank you very much for your travel.

Thank you very much for your travel. Satisfied.

Date of experience : 26 April 2024

I'm not usaly an on line booking…

I'm not usaly an on line booking person. But I will say this was the easiest and best choice I have ever made. Price was great booking was easy. Immediate email confirmation. I'm very pleased.

Date of experience : 16 March 2024

This not the first time I booked with…

This not the first time I booked with One Trivel you guys all give great deal no other travel agency have done for me and thank you for that I do appreciated it

Date of experience : 11 March 2024

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Silver Cross Jet 4 Full Size TSA Approved Infant & Toddler Travel Stroller - Lightweight, Compact & Easy to Fold Newborn Essentials, with All-Terrain Wheels and One-Handed Recline

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• 𝐋𝐈𝐆𝐇𝐓𝐖𝐄𝐈𝐆𝐇𝐓 𝐀𝐍𝐃 𝐂𝐎𝐌𝐏𝐀𝐂𝐓: Fly through terminals and city streets with the Jet 4's ultra-compact foldable stroller and featherweight 13.6 lbs design. It fits overhead bins effortlessly, making travel a breeze and easy with this baby stroller travel systems
• 𝐎𝐍𝐄-𝐇𝐀𝐍𝐃𝐄𝐃 𝐑𝐄𝐂𝐋𝐈𝐍𝐄: The Jet 4's one-handed recline allows you to easily adjust your baby's position, soothe your little one and adjust their position seamlessly with the Jet 4's ingenious single-handed recline, even while holding it in the other arm
• 𝗡𝗘𝗪𝗕𝗢𝗥𝗡 𝗖𝗢𝗠𝗣𝗔𝗧𝗜𝗕𝗟𝗘: The Jet 4's unique flat recline mode allows you to use the stroller from newborn all the way to 55 pounds - making it last longer and ensure years of happy outings and jogging
• 𝐄𝐗𝐓𝐄𝐍𝐃𝐄𝐃 𝐂𝐀𝐍𝐎𝐏𝐘: Say goodbye to harsh rays and blustery winds. The Jet 4's extendable canopy with UPF 50+ sun protection keeps your baby safe from the sun and wind
• 𝐀𝐋𝐋 𝐈𝐍𝐂𝐋𝐔𝐒𝐈𝐕𝐄: The Jet 4's super compact stroller is the only one approved in USA to include a toddler bar, feature an adjustable footrest, newborn to 55 pounds, and feature a quick, one-hand fold; all while being compact enough to fit all overhead bins on an airplane.

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HONEST review of Silver Cross Jet Series Stroller

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Customer reviews.

Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.

Customers say

Customers like the foldability, travel, and weight of the stroller. For example, they mention it's easy to fold up to fit in an overhead compartment, great for traveling, and lightweight. That said, opinions are mixed on the quality.

AI-generated from the text of customer reviews

Customers find the stroller foldable. They say it's sturdy, and can be folded up to fit in an overhead compartment. Some customers also mention that it'll fit in a carry-on.

"...It is well designed and sturdy, while easily folding up to fit in overhead storage ...." Read more

"...The fold-down is SUPER easy , the fold-out does take two hands and is a bit trickier which maybe is your deciding factor but for us the most..." Read more

"...It is extremely mobile, it folds up to a small carry ...." Read more

"We love this stroller.. lightweight and fits perfectly in our trunk . But a little bumpy because of its lightweight" Read more

Customers like the stroller for traveling. They mention it's the perfect travel stroller, extremely mobile, and compact. They also say it'll be great for around town as long as the ground is paved or firm.

"...This stroller is the PERFECT travel stroller . It is well designed and sturdy, while easily folding up to fit in overhead storage...." Read more

"This company deserves a standing ovation. It is extremely mobile , it folds up to a small carry...." Read more

"...Great for traveling by plane, but it’s really compact and great for around town as long as it’s paved or firm small gravel...." Read more

" Perfect for travel ..." Read more

Customers appreciate the stroller's lightweight design. They say it fits perfectly in their trunk.

"...The silver cross just feels more substantial without being bulky . I have it for my (slightly lazy) 4 year old and it is honestly a lifesaver...." Read more

"...TSA approved & it’s very light & stable. It folds to the size of a Salk carry on suitcase." Read more

"We love this stroller.. lightweight and fits perfectly in our trunk. But a little bumpy because of its lightweight" Read more

Customers are mixed about the quality of the stroller. Some mention it's well designed and sturdy, while easily folding up to fit, while others say it'll break easily.

"...This stroller is the PERFECT travel stroller. It is well designed and sturdy , while easily folding up to fit in overhead storage...." Read more

"For a $400+ stroller, the quality just wasn’t there for us. I was thoroughly surprised...." Read more

"...TSA approved & it’s very light & stable . It folds to the size of a Salk carry on suitcase." Read more

"...Tilts easily! Also the fabric is very thin, not too good of a quality ." Read more

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