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Casualty Support Travel Administrator

Department of the army, the adjutant general directorate (tagd) casualty and mortuary affairs operations div.

About the Position: Serves as the Casualty Support Travel Administrator for the HQDA Casualty and Mortuary Affairs Operations Division (CMAOD), as the primary point of contact concerning all Family invitational travel and all government official temporary duty travel with in CMAOD. at Fort Knox, Kentucky.

  • Accepting applications

Open & closing dates

05/13/2024 to 05/24/2024

$86,962 - $113,047 per year

Pay scale & grade

1 vacancy in the following location:

  • Fort Knox, KY

Telework eligible

Yes—as determined by the agency policy.

Travel Required

25% or less - You may be expected to travel for this position.

Relocation expenses reimbursed

Appointment type, work schedule.


Promotion potential

Job family (series).

0301 Miscellaneous Administration And Program

Supervisory status

Security clearance, position sensitivity and risk.

Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process

National security

Announcement number


Control number

This job is open to, career transition (ctap, ictap, rpl).

Federal employees who meet the definition of a "surplus" or "displaced" employee.

Federal employees - Competitive service

Current or former competitive service federal employees.

Land & base management

Certain current or former term or temporary federal employees of a land or base management agency.

Military spouses

Clarification from the agency.

See "Who May Apply" in the "Qualifications" section for more information on who is eligible to apply for this position.

  • Implements the Defense Travel System (DTS) program for Family and uniformed casualty travel..
  • Provides technical and procedural training to other office personnel and Casualty Assistance Centers.
  • Provides written and telephonic interpretations of Joint Travel Regulation (JTR) .
  • Conducts analysis and prepares management control assessments.
  • Serves as the contracting officer representative for contracts specific to travel and transportation.


Conditions of employment.

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Must be able to obtain and maintain a Secret security clearance.
  • May be required to work other than normal duty hours, which may include overtime, evenings, weekends, and/or holidays.
  • Position is designated as Mission Essential (IAW DODI 3024.42 DTM 17-004) position during Inclement Weather Conditions or other designated identified emergency conditions.
  • This position may require that the employee occasionally travel away from the normal duty station up to 10% of the time.
  • Within 6 months of appointment, must obtain and maintain Contracting Officer’s Representative (COR) certification and is required to complete all associated training and or certifications per Defense Federal Acquisition Regulation (DFAR) .
  • Within 6 months of appointment, must obtain and maintain Government Purchase Card and is required to complete all associated training and or certifications per Defense Federal Acquisition Regulation (DFAR) and the Army Federal Acquisition Regulation.


Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • 30 Percent or More Disabled Veterans
  • Current Department of Army Civilian Employees
  • Current Department of Defense (DOD) Civilian Employee (non-Army)
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Non-Appropriated Fund Instrumentality (NAFI)
  • Non-Department of Defense (DoD) Transfer
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Reinstatement
  • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document . Specialized Experience: One year of specialized experience which includes 1) Using Defense Travel System (DTS) and non-DTS travel processes for unique Family and Casualty Support travel. 2) Providing weekly updates to supervisor outlining office operations, program status, resource availability, any new projected travel requirements, and identifying personnel, equipment, and training needs. 3) Auditing travel reimbursement vouchers for accuracy and propriety of expenditure of funds. And 4) Resolving any discrepancies or problems with authorizations and vouchers. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11) Please be clear and specific when describing your experience. We are unable to make assumptions about your experience. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Some Federal jobs allow you to substitute your education for required experience to qualify. For this position, you must meet the qualification requirement using experience alone. Substitution of education for experience is NOT permitted .

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct deposit of pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • This is a Career Program (CP) 51 - General Administration and Management position.
  • You may claim military spouse preference (MSP).
  • If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Payment of Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government interest.
  • Recruitment/Retention/Relocation incentives are not authorized.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

  • Administration and Management
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Oral Communication
  • Problem Solving
  • Reading Comprehension
  • Self-Management
  • Stress Tolerance
  • Technical Competence

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  • Your resume may be submitted in any format and must support the specialized experience described in this announcement.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  • For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
  • For additional information see: What to include in your resume .
  • Cover Letter, optional
  • Most recent Performance Appraisal, if applicable
  • Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration.
  • Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Click the Apply Online button.
  • Answer the questions presented in the application and attach all necessary supporting documentation. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12414584
  • Click the Submit Application button prior to 11:59 PM (ET) on 05/24/2024.
  • If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
  • Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  • Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  • Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  • Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Agency contact information

Army applicant help desk.


If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973, as amended.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

How to apply, fair & transparent.

This job originated on www.usajobs.gov . For the full announcement and to apply, visit www.usajobs.gov/job/790870800 . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

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Learn more about


Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army. Other Advantages : Located just 40 miles from Louisville and 17 miles from Elizabethtown, Kentucky, Fort Knox encompasses some 190,000 acres in three, beautiful Kentucky counties. Fort Knox has a population of over 40,000 soldiers, family members, and civilian employees. There are many sightseeing & recreational opportunities in the Fort Knox area and the cost of living in this area is very reasonable. Sightseeing and recreational opportunities include Churchill Downs (site of the Kentucky Derby), the Louisville Slugger Museum, the Muhammad Ali Center, the Kentucky Center of Performing Arts, the Louisville Bats baseball team (a triple-A affiliate of the Cincinnati Reds), world famous bourbon distilleries, first-rate hunting and fishing sites, and sweeping, scenic hiking trails and driving tours. Nearby Louisville International Airport offers nonstop service to more than 20 destinations and convenient connections to cities worldwide. For the driver, Fort Knox is just a short drive from Louisville, Lexington, and Bowling Green, KY; Cincinnati, OH; Indianapolis, IN; and Nashville, TN.

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  1. Check Travel Voucher Status

    Login and select "Travel Voucher Advice of Payment" from your main menu. If it has been completed, then you will see your advice of payment. Casualty/Wounded Warriors should email [email protected] or call 317-212-3562 to find out the status of your voucher.

  2. Defense Finance and Accounting Service > MilitaryMembers > travelpay

    Find out how to check the status of your travel voucher for PCS and TDY travel for active duty Army, National Guard and civilian relocation. Use the tool, myPay, the self-service telephone line, email or DTS website depending on your situation.

  3. Defense Travel System

    Mon - Fri 8am - 6pm ET. Save time at the airport and find out how you can participate for free. Access the Joint Travel Regulations and other travel policies. Featuring the best practices in industry and plug-and-play components, Defense Travel System streamlines the entire process involved in global Department of Defense (DoD) travel.

  4. Defense Travel System

    DTS provides information to financial systems to provide the reimbursement of travel expenses incurred by individuals while traveling on official business. DTS includes a tracking and reporting system whereby DoD can monitor the authorization, obligation, and payment for such travel. ROUTINE USE: To Federal and private entities providing travel ...

  5. askDFAS

    2. Army active, Reserve, National Guard members can check the status of travel vouchers in myPay. Login and select "Travel Voucher Advice of Payment" from your main menu. 3. Call 1-888-332-7366 (DSN 699-0300) the self-service telephone line to find out if your voucher has been paid.

  6. Defense Travel System

    Travelers and unit travel clerks are able to: Determine the status of an authorization or voucher at any time. DTS allows the traveler, if authorized, to select the Line of Accounting (LOA) to which his or her travel expenses will be charged. However, DTS is not an official accounting system. DTS can check travel targets loaded in the budget ...

  7. How to Submit and Check the Status of Your Travel Voucher

    Step-by-step guide to submit a travel voucher using Travel Voucher Direct on www.dfas.mil AND a step-by-step guide to checking the status of a travel voucher...

  8. lt-apps-pub.csd.disa.mil

    Check your travel voucher payment status online with your CAC or PIV card at this secure site.

  9. PDF Defense Travel System (DTS) Guide 3: Vouchers

    DTS Guide 3: Vouchers April 03, 2024 Defense Travel Management Office 3 travel.dod.mil Chapter 1: Vouchers Introduction A voucher is a claim for reimbursement of actual expenses you* incurred and payment of allowances you earned while you were TDY. Once you complete your trip, DoD policy mandates travel voucher submission

  10. PDF PCS Smart Voucher (SV) Quick Start Guide

    Electronically sign the SmartVoucher in the View/Print tab and select Submit Travel Voucher. This will send a copy of the voucher to your new . A. MPO for their review. If you make any errors, the . A. MPO or DFAS. Rome Travel Office will return the voucher to you in SmartVoucher, so watch your e-mail for any follow-on. messages.

  11. PDF Travel Voucher Instructions

    document, the status will read SIGNED. Voucher value is high and may take approximately 10 - 14 days to process. You can request your APC/Travel Card Manager to set your travel card in Mission Critical status for this TDY. This will avoid your travel card from going into delinquent status.

  12. What is SmartVoucher?

    yourself and your travel (and your dependents (as applicable)). Your responses to these questions help to populate your DD1351-2 and other necessary forms. The tool prompts travelers to upload supporting documents that will be securely and electronically submitted with your travel voucher. Where is SmartVoucher located?

  13. Travel Assistance Center

    The Travel Assistance Center (TAC) provides DoD-wide support for issues unresolved or unaddressed at the local level. Staffed by a team of trained analysts, the TAC offers escalated assistance across the spectrum of defense travel including help with DTS issues, Commercial Travel Programs, and Travel Policy. The TAC surveys users to measure the ...

  14. Defense Finance and Accounting Service > checkvoucherstatus

    Army active duty, Reserve, national guard and defense agency employees can also use myPay to check their status. Login and select "Travel Voucher Advice of Payment" from your main menu. Call 1-888-332-7366 (DSN 699-0300) the self-service telephone line to find out if your voucher has been paid. You will need your social security number and ...

  15. Defense Finance and Accounting Service > MilitaryMembers > travelpay

    With SmartVoucher, Soldiers can attach orders, amendments, leave forms and other supporting documents. They can also sign forms electronically, which route to Army Military Pay Offices for review. SmartVoucher makes it easy to complete travel vouchers by guiding you step-by-step through a series of questions then it creates a completed DD Form ...

  16. Joint Travel Regulations

    Joint Travel Regulations. The Joint Travel Regulations (JTR) implements policy and law to establish travel and transportation allowances for Uniformed Service members (i.e., Army, Navy, Air Force, Marine Corps, Space Force, Coast Guard, National Oceanic and Atmospheric Administration Commissioned Corps, and Public Health Service Commissioned Corps), Department of Defense (DoD) civilian ...

  17. 'Game-changing' SmartVoucher pays PCSing Soldiers faster

    In August 2022, USAFMCOM's Army Military Pay Offices are helping deploy DFAS' SmartVoucher program to automate the Army's permanent-change-of-station travel voucher claim process. (Photo ...

  18. USACE Finance Center

    US Army Corps of Engineers Finance Center. An official website of the United States government Here's how you know Official websites use .mil ... Travel Voucher or Subvoucher. Link to DD Form 1351-2, May 2011. Contact Us. Accounts Payable Branch 901-873-9077 Accounts Receivable/ Debt Management Branch


    Military Spouses, under Executive Order (E.O.) 13473; Non-Appropriated Fund Instrumentality (NAFI) ... program status, resource availability, any new projected travel requirements, and identifying personnel, equipment, and training needs. 3) Auditing travel reimbursement vouchers for accuracy and propriety of expenditure of funds. And 4 ...

  20. Defense Finance and Accounting Service > MilitaryMembers > travelpay

    Home MilitaryMembers travelpay travelvoucherdirect. Upload your travel voucher and supporting documents online! Travel Voucher Direct is available for all travel claims computed and paid by DFAS. Not for those using DTS (Defense Travel System) for their travel vouchers. The official website of the Defense Finance Accounting Service (DFAS)