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5 best travel insurance plans in Singapore with Covid-19 coverage (2022)

As travel becomes possible again (woohoo!), travel insurance is now once again something that is relevant in our lives.

Remember the good old days when lost luggage was your biggest worry? These days, the most likely mishaps to happen are related to Covid-19, whether they be an infection or a trip cancellation.

Not all insurers cover Covid-19, but a handful do - to varying extents. Here's a comparison of the five best plans in Singapore.

Does travel insurance cover Covid-19?

When the Covid-19 pandemic started, most insurers did not extend their coverage to Covid-19-related mishaps.

The pandemic was quickly considered a "known event", which insurers usually do not offer compensation for. So, if your flight got cancelled because of Covid-19, you'd be out of luck.

Now. as travel restrictions get lifted, insurance companies are rushing for a slice of the pie. Since the virus looks like it's here to stay, insurers are starting to offer coverage specifically for Covid-19.

But Covid-19 coverage is such a new thing that it can vary quite a bit from insurer to insurer. Given a bit of time, insurers will start to understand what their competitors are offering and coverage across the board is likely to become more similar.

Do note that the plans still exclude travelling against a travel advisory put in place by the Singapore government or by the local authority at your trip destination. So be sure to check announcements on both ends before you depart.

Another common exclusion is failing to take precautions against Covid-19. This is broadly worded in the insurance policy but could include not following any Covid-19 regulations at your destination or on the plane. So make sure you wear your mask whenever it's required and don't go attending any illegal raves.

Best travel insurance with Covid-19 coverage

* For a one-week trip to Germany

1. FWD travel insurance + Covid-19 coverage

FWD offers some of the cheapest travel insurance plans in Singapore, so this is a budget-friendly option if you're already baulking at the cost of all the antigen tests you'll have to take before and after your trip.

Here's a quick run-through of the Covid-19 coverage offered by this plan:

• Trip cancellation and loss of deposit
• Trip disruption
• Overseas hospital cash
• Hospital cash while in Singapore
• Medical expenses
• Emergency medical evacuation and repatriation

The plan reimburses some of your travel-related expenses if you are diagnosed with Covid-19 no more than 30 days before your scheduled departure date, or if you have to change your itinerary because of a Covid-19 diagnosis while overseas.

You also get to claim medical expenses and a hospital cash benefit if you get hospitalised overseas or for up to 14 days in Singapore upon your return.

The coverage is very bare bones but the plan is frickin cheap. Get this if you can't afford anything else.

2. AIG Travel Guard insurance

Here's a quick run-down of the plan's main offerings:

• Trip cancellation
• Early return home
• Overseas medical expenses
• Emergency medical evacuation
• Overseas quarantine allowance

This plan offers compensation if you catch Covid-19 in Singapore and have to postpone your trip, or if you or a family member catch the virus before your departure date and you have to cancel your trip because of that. You also get medical coverage and a quarantine allowance.

This is quite a decent list of benefits compared to what the other plans are offering, but there are a few perks missing from the list, including a daily hospital cash benefit, early return home and trip interruption due to quarantine or other government advisories.

Overall, the plan is on the cheap side but honestly quite bare bones. If you can afford this plan, you could also just spend a few more bucks to get a better one.

READ ALSO:  Travel insurance claims guide - what to do, what receipts to keep and more

3. AXA SmartTraveller travel insurance

Here's what this plan gets you:

• Pre-departure trip cancellations and postponement
• Trip curtailment or rearrangement losses
• Overseas hospitalisation allowance

The medical expenses category is quite generous here. You can claim for costs incurred within 90 days of your trip.

One perk that not all insurers offer is overseas quarantine allowance if you're forced to hole up in a hotel or quarantine centre overseas due to a Covid-19 infection.

You can't claim for this if you're already claiming for hospitalisation, though you'd have to be really unlucky to get both quarantined AND hospitalised in one trip.

AXA also tends to be quite flexible when it comes to trip curtailment or rearrangement.

You can claim under this section not only if you yourself catch Covid-19 but if there is a death in your family due to Covid-19, public transport gets cancelled due to Covid-19 or there is a Covid-19 outbreak at your destination which prevents you from continuing on your trip.

In short, this plan has one of the most comprehensive benefits lists available, and it isn't even that expensive. This one gets a thumbs-up.

4. Sompo Travel (Covid-19) Essential travel Insurance

The key benefits are as follows:

• Trip postponement
• Trip curtailment
• Medical expenses overseas
• Overseas hospital income

Compensation for trip cancellation or postponement is offered if you, an immediate family member or a travelling companion also insured by Sompo, got diagnosed with Covid-19 not more than 30 days before your departure date.

If your travel partner gets infected you can choose to claim for your travel expenses rather than go alone.

The same goes for trip curtailment while overseas. While on your trip, you can make a claim for having to change your itinerary if your travelling companion or an immediate family member back in Singapore gets diagnosed with Covid-19 and you need to cut short your trip to return to Singapore.

Medical expenses can be claimed for a period of up to 45 days (the first day being the day you first seek treatment while overseas) or when the limit in your benefits table is first reached, whichever happens first.

Note that you might be left high and dry if you are ill for more than 45 days.

Overall, this plan is generous when it comes to changes to your travel plans, but not so much when it comes to medical treatment. It's probably best if you are young, have no existing health issues and have already been vaccinated.

5. NTUC Income travel insurance

Here's a run-down of the key benefits:

• Cancelling your trip due to Covid-19
• Postponing your trip due to Covid-19
• Shortening your trip due to Covid-19
• Trip disruption due to Covid-19
• Emergency medical evacuation due to Covid-19
• Sending you home due to Covid-19

NTUC Income offers up to $150,000 worth of overseas medical expenses and up to $150,000 worth of evacuation or repatriation expenses if you contract Covid-19 overseas. This coverage is valid for the first 90 days of your trip.

They have recently enhanced their Covid-19 cover to allow claims for trip cancellations and postponements due to you (or your travel companion) being diagnosed with Covid-19 or getting issued an isolation order by the government.

Covid-19 vaccine complications are now covered under medical expenses as well. For more details on what is covered, refer to the NTUC Income website and policy conditions.

There are no excluded countries due to Covid-19 except for Afghanistan, Iraq, Liberia, Sudan and Syria, which are normally excluded from the regular travel insurance plan as well.

In addition, NTUC Income has collaborated with Raffles Medical to offer Covid-19 (PCR) swab test at $124.2 along with a series of other types of pre-departure tests.

What to do if you get Covid-19 during/after travel?

First of all, when booking your trip, you should retain all receipts, tickets and itineraries in case your trip has to be cancelled or altered.

At the first sign of a Covid-19 infection or related travel disruption, you should call your insurer and ask for guidance. Many insurers maintain a 24-hour hotline for travel claims.

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To make a claim you will usually have to submit your insurer's form with supporting documents within the deadline mentioned in your contract (usually 30 days). Don't wait until you're back in Singapore to check which documents you need.

If you catch Covid-19 while you're in Singapore, you will likely have to submit the results of a PCR Swab Test or Antigen Rapid Test conducted at a clinic or hospital.

It gets a bit more complicated if you're overseas. The insurer will likely require documentation from the hospital as well as a doctor's letter stating that you are unfit to travel and/or recommending treatment.

If you need to be quarantined overseas, you should make sure you have a quarantine order from the government, otherwise you may not be able to claim for quarantine allowance. Remember to ask for this as not all countries automatically issue such documentation.

This article was first published in MoneySmart .

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SAFE TRAVELS START WITH SINGAPORE'S BEST COVID-19 TRAVEL INSURANCE

Protect Yourself with Singapore’s Best COVID-19 Travel Insurance

Important Notice

The Ministry of Foreign Affairs has put up travel advisories against non-essential travel to Israel and Palestinian Territories, and to Iceland. Please click here if you intend to or have purchased a travel plan to these areas.

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Purchase your travel insurance policy with HL Assurance and you’ll have the chance to win a flight ticket of your choice to your dream destination. The more you purchase, the more points you earn and the more chances of winning! Terms apply.

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Single Trip

Travel insurance promotion 45% discount, ncd th customer + 1 buddy + ncd-->.

Be protected from COVID-19 with the new travel insurance offer in Singapore – COVIDSafe Travel Protect360! Not only will you be covered for Overseas Medical Expenses and Trip Cancellation due to COVID-19 under our travel protection plan, but we are also now rewarding you with No Claim Discount. *Terms apply.

Please refer to below Single Trip Travel Insurance Promotion Terms and Conditions for more redemption details.

Annual Unlimited

Annual travel insurance promotion 50% discount, ncd.

Travelling more than twice in a year? Get our annual multi-trip insurance policy and additional travel perks at just $0.52 / day. This travel insurance annual promotion in Singapore could be better value than buying single trip insurance for each holiday! Take advantage of our best annual travel insurance promotion and discounts today!

Please refer to below Annual Multi Trip Travel Insurance Promotion Terms and Conditions for details.

COVIDSafe Travel Protect360.

Packed with all-inclusive enhanced benefits to give you peace of mind, COVIDSafe Travel Protect360 is the best travel insurance with COVID-19 coverage in Singapore. Choose from a variety of recommended plans that secure protection and peace of mind today: single trip, annual, long term, family, seniors and more. Buy your travel insurance online to ensure a hassle-free trip for you and your loved ones.

Enhanced Benefits with COVID-19 Cover

*NEW FEATURE* Making your vacation safe even during a pandemic

Get a peace of mind when you are travelling during the pandemic with our new COVID-19 benefits for Travel Protect360! Even if you require medical assistance or trip cancellation due to COVID-19, you can be assured that you are well covered!

Travel No Claims Discount

Get Rewarded for Safe Travels

We want to celebrate your safe travels with you! If you do not make any claims from your travel insurance, you get additional up to 10% off your next travel insurance purchase on top of our promotions.

Travel Inconvenience Protection

Be protected with comprehensive Travel Inconvenience cover

No traveller will wish for travel cancellations and travel interruptions and we are here to protect you from these inconveniences! No matter if it is the loss of baggage or insolvency of travel agencies, be assured that you are well protected!

Why You Should Choose Our COVID-19 Travel Insurance in Singapore?

Packed with all-inclusive enhanced benefits to give you peace of mind, COVIDSafe Travel Protect360 is the best travel insurance with COVID-19 coverage in Singapore. Choose from a variety of recommended plans that offer secure protection and peace of mind today: single trip, annual, long term, family, seniors and more. Buy your travel insurance online to ensure a hassle-free trip for you and your loved ones.

24/7 COVID-19 Travel Concierge

With regional alarm centres available 24/7, you can travel with peace of mind, knowing support is #OneClickAway. Connect with Global Teleconsultation via your communication method of choice. Click here to find out more.

Best COVID-19 Travel Insurance Coverage

Travelling during a pandemic can be stressful, not knowing if your insurance plans provide proper coverage. With our enhanced COVIDSafe Travel Protect360 Insurance, you can travel knowing that you are covered up to $200,000 in overseas medical expenses incurred due to COVID-19.

COVID-19 Quarantine Allowance

Be reimbursed with up to $1,500 even when you are quarantined overseas as part of our many COVID-19 travel insurance coverage benefits.

Enjoy No Claim Discount

If you do not make any claims from your travel insurance, you get up to 10% off your next travel insurance purchase with HL Assurance.

Greater Flexible Coverage

If you have to make changes to your trip due to the COVID-19 pandemic, COVIDSafe Travel Protect360 allows you to make adjustments to your policies. When your family is protected by COVIDSafe Travel Protect360 insurance, we are happy to make adjustments even when the trip needs to be cancelled because of one person in the family.

Stay Protected From Travel Inconvenience

Be it loss of baggage or insolvency of travel agencies, our comprehensive COVID-19 travel insurance cover ensures that you are well protected from travel cancellations, travel interruptions and other inconveniences! Buy your travel insurance online today.

Enhanced Benefits of our Travel Insurance

With our enhanced travel insurance, you can now be ready for all your adventures and travel with peace of mind. COVIDSafe Travel Protect360 insurance provides the comprehensive travel insurance coverage you need for your holiday.

COVID-19 Cover

Overseas Medical Expenses

Extensive Travel Inconvenience Benefits

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No Claim Travel Insurance Discount Programme Terms and Conditions

Promotion terms and conditions.

• The promotion is held from now until 30 June 2024, customers who purchase any Travel Insurance policy (COVIDSafe Travel Protect360 Single Trip or Travel Protect360 Annual Trip) will automatically be enrolled into COVIDSafe Travel Protect360 No Claim Discount programme.
• For COVIDSafe Travel Protect360 Single Trip Policyholder(s) who return from Trip and has no claims within stipulated timeframe of 30 days from the policy end date, will be eligible for a 5% discount promotion code.
• For subsequent travel purchases with the utilising the 5% discount promotion code, where the policyholder(s) who return from Trip and has no claims within stipulated timeframe of 30 days from the policy end date, will be eligible for an additional 10% discount promotion code.
• Thereafter for subsequent travel purchases utilising the 10% discount promotion code, where the policyholder(s) who return from Trip and has no claims within stipulated timeframe of 30 days from the policy end date, will be capped at 10% discount promotion code.
• For COVIDSafe Travel Protect360 Annual Plan Policyholder(s) who has completed the policy period of one (1) year and has no claims during the policy period and within stipulated timeframe of 30 days from the policy end date, will be eligible for a 10% discount promotion code refund upon the next Travel Protect360 Annual Plan renewal.
• Promotional codes provided for the Single Trip can only be utilised for the next Single Trip purchase and can only be used once.
• The promotional codes are not transferable.
• Should there be any claims incurred, the No-claims discount promotion code will no longer be applicable.
• Each policy is only eligible for one promotion code.

Note:  Swipe left or right to view the full table on your mobile screen.

• HL Assurance, at any time, at its sole discretion and without prior notice, can vary, modify, delete or add to these terms and conditions. Please refer to the policy wording for full details.
• In the event of any dispute, HL Assurance management’s decision is final.
• HL Assurance’s full disclaimers, terms, and conditions apply to individual products. © 2021 HL Assurance is a registered service mark of Hong Leong Group. HL Assurance Private Limited Co. Reg. No. 201229558W.
• “HL Assurance” means HL Assurance Private Limited.
• HL Assurance’s Travel Insurance is underwritten by HL Assurance Pte. Ltd. Co. Reg. No. 201229558W. This policy is protected under the Policy Owner’s Protection Scheme, which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic, and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact HL Assurance Pte. Ltd. or visit the GIA or SDIC websites (www.gia.org.sg or www.sdic.org.sg). This is not a contract of insurance. Accordingly, the information should be read and construed in the light of, and subject to, all terms and conditions contained in the Policy. Full details are stated in the Policy.

Terms and Conditions for COVIDSafe Travel Protect360 Insurance Promotion (Single Trip)

• The promotion is held from now until 30 June 2024.
• Eligible customers who successfully purchase any COVIDSafe Travel Protect360 Single Trip policies during the Promotion Period will be entitled to 45% discount.
• This promotion is only applicable for new purchases made via HL Assurance website at www.hlas.com.sg/personalinsurance/travelinsurance.
• New purchases refer to purchases via HL Assurance website (as per stated above), and are not applicable to any purchase from HL Assurance’s agency partner.
• This promotion is not valid with any ongoing travel discounts, schemes or privileges.

Terms and Conditions for COVIDSafe Travel Protect360 Insurance Promotion (Annual Trip)

• Eligible customers who successfully purchase any COVIDSafe Travel Protect360 Annual Trip policies during the Promotion Period will be entitled to a 50% discount, provided that the policy is not subsequently cancelled.
• New purchases refer to purchases via HL Assurance website (as per stated above), and is not applicable to any purchase from HL Assurance’s agency partner.

What our Travel Insurance in Singapore Covers

Read the full terms and conditions

Policy Owners’ Protection Scheme

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact HL Assurance Pte. Ltd. or visit the GIA or SDIC websites (  www.gia.org.sg  or  www.sdic.org.sg ).

Frequently Asked Questions for COVIDSafe Travel Protect360 Insurance

Q: can i continue my medical treatment for injury or sickness sustained overseas when i return to singapore.

A: Yes. We pay for the medical expenses, up to the Sub-limit, reasonably incurred by you in Singapore within 30 days after your return from the trip.

Q: If I was injured or sick overseas but did not seek medical treatment, can I do so upon my return to Singapore?

A: Yes. The Company will indemnify you up to the Benefits Payable under the Policy for the treatment sought within three (3) days after your return from the Journey where initial treatment for Bodily Injury or Sickness was not sought overseas, up to a maximum of thirty (30) days from the date of first treatment in Singapore.

Q: What is the time frame for submitting a travel claim when I return to Singapore?

A: You will need to submit a claim within thirty (30) days upon returning to Singapore.

Q: What should I do if I lose my money or travel documents during my trip?

A: If your loss arises out of robbery, burglary or theft, you should report the loss to the local police within 24 hours after the loss / incident and obtain a written statement from the police to substantiate your travel insurance claim.

Q: What should I do if I need assistance while overseas?

A: One of the benefits of our travel insurance is the 24 hours Travel, Emergency Medical and Evacuation Assistance which provides for loss of travel documents and baggage, air ticket arrangements, emergency medical evacuation, referral services for interpreters / translators, legal, embassy, hospital admission and other medical facilities etc. These services are available 24/7 by calling our Hotline at (65) 6922 6009.

Q: I am currently under medication for some medical conditions. Can I claim for medical expenses related to these medical conditions during the trip?

A: No. Our Travel Insurance Policy excludes all pre-existing medical conditions prior to the trip.

Q: If I am pregnant, am I covered for any medical treatment incurred overseas?

A: No. Our travel insurance policy does not cover any pregnancy-related issues.

Q: Is dental treatment covered while I am overseas?

A: Yes, dental treatment is covered (as a result of Bodily Injury only).

Q: Will I be covered if I am going overseas to receive medical treatment?

A: No. The travel insurance plan does not cover you if you are travelling contrary to the advice of any Qualified Medical Practitioner or for the purpose of obtaining medical treatment.

Q: Are adventure activities and indoor / outdoor sports covered by COVIDSafe Travel Protect360 insurance?

A: No. Our travel insurance does not cover adventure activities. You can find the list of exclusions in our policy wordings .

Q: Is there a waiting period for COVIDSafe Travel Protect360 Insurance coverage to take effect?

A: A 3-day waiting period applies only to trip cancellation, postponement, and curtailment due to COVID-19 in Enhanced Travel Inconvenience (for COVID-19).

Q: How to buy travel insurance from HL Assurance?

A: Buying your travel insurance from HL Assurance is a straightforward process. You can purchase your desired policy online. Simply visit our travel insurance section, select the plan that suits your needs, and follow the steps for a hassle-free purchase experience.

Q: Can I extend my travel insurance coverage if my trip is extended?

A: Yes. This is subject to our underwriter’s approval. You can call or email us before the policy expires. If you’re wondering where to buy travel insurance for extended trips, you can easily do so through our website or contact our customer support at 6702 0202 for assistance.

Q: Can I buy travel insurance after departure?

A: Generally, travel insurance should be purchased before your trip commences.

Q: Can I cancel my travel insurance policy if my plans change?

A: You may cancel the Policy before the start of your trip with administrative charges applicable.

Q: Annual Trip Insurance vs Single Trip Insurance - Which is better?

A: Single Trip Travel Insurance provides coverage for the destination you’ve indicated. Meanwhile, an Annual Trip Travel Insurance gives better value should you have already planned to go on more than two trips in the year.

Q: Does COVIDSafe Travel Protect360 Insurance cover me if I travel to multiple countries?

A: Please indicate the countries you will be travelling to when you buy your travel insurance online. If you’re wondering where to buy travel insurance online, simply visit our website’s travel insurance section for a seamless online purchase experience.

Q: What are the Terms and Conditions for COVIDSafe Travel Protect360 Insurance?

A: You can find out more about our Terms and Conditions for COVIDSafe Travel Protect360 here .

Q: What does COVIDSafe Travel Protect360 Insurance cover?

A: We provide comprehensive travel insurance coverage of four (4) levels with diverse limits: Basic, Enhanced, Superior and Premier. Though the limits vary, the coverage is broad and has everything you’re looking for in a travel insurance plan.

All plans cover the following travel benefits:

• Overseas Medical Expenses (Child, Adult, Senior / Elderly)
• Medical Expenses in Singapore
• Personal Accident: Accidental Death & Permanent Disablement
• Travel Inconvenience
• Travel Postponement
• Travel Misconnections
• Insolvency of Travel Agency (Excluding Basic Plan)
• Trip Disruption
• Flight Inconvenience and Diversion
• Hijack of Common Carrier
• Kidnap & Hostage (Excluding Basic Plan)
• Personal Liability
• Loss of Home Contents
• Credit Card Protections (Excluding Basic Plan)
• Rental Car Excess
• Enhanced Medical Benefits due to COVID-19 (Excluding Basic Plan)
• Enhanced Travel Inconvenience, Cancellation, Postponement or Curtailment due to COVID-19 (Excluding Basic Plan)

Chat with us if you have any questions via WhatsApp and we will be happy to answer your queries!

For 24-Hour Emergency Travel Assistance Service, please contact 6922 6009 .

File a travel insurance claim, claims procedure and documentation.

Please submit your claim to us with the original Claim form and supporting documents within 30 days upon returning from your trip.

Common documents required for all Travel Insurance Claims:

• Copy of flight itinerary
• Proof of travel, i.e. original boarding pass, air tickets, copy of passport, etc.

Supporting documents needed when making a claim for:

• Medical Report and Medical Certificate
• Original Medical bills / receipts
• Death Certificate, autopsy report, coroner’s findings, if applicable (for death claim)
• Documentary proof of relationship between deceased and claimant (for death claim)
• Motor accident report / police report (for injury / death resulting from a traffic accident)
• Baggage loss or damage report / Property irregularity report from the carrier / airline
• Baggage tag(s) issued from the carrier / airline during check-in
• Written confirmation of carrier / airline’s settlement / rejection of claim for damage / loss of property
• Photographs of damaged items
• Original purchase receipts of damaged/lost items
• Copy of police report lodged at place of loss within 24 hours
• Receipts for replacement of passport / visa
• Transportation and / or hotel bills / receipts incurred for replacement of document
• Baggage delay report
• Written confirmation from carrier / airline on reason and duration of delay
• Acknowledgement receipt of baggage received
• Medical Report and other medical documents / Death Certificate
• Proof of relationship (if due to sickness, injury or death of related person)
• Written advice or medical certificate from a Registered Medical Practitioner to cancel / curtail trip
• Original tour booking invoice / receipt
• Travel agent and / or airline’s confirmation of the refund amount
• Original invoice / receipt for charges incurred in amending or purchasing additional air ticket (for trip curtailment)
• Written confirmation from carrier / airline on reason and duration of delay, overbooked flight, travel misconnection, and / or diversion
• Air ticket and Boarding pass
• Copy of police report lodged within 24 hours upon discovery
• Invoice of damaged items / quotations
• Original photographs of damaged items
• Do not admit any liability or make any offer, promise or payment without our prior consent
• Forward all correspondence / documents from third parties concerning the accident to us immediately
• Copy of police report lodged (if applicable)

We will contact you for any additional documents that may be required.

You may submit your claims online . Kindly note that it may take longer to process a claim if we require additional information or documents from you. For any claims enquiry, amendment of details or submission of supporting or original documents, please email our friendly claims officers at [email protected] with our acknowledgement reference number – MTC/YYYY/000000.

We will keep you updated on your claim(s) by email. You can also call our Hotline at 6922 6003 to check on your claim(s).

Thank you for insuring with us.

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SINGAPORE - With the Vaccinated Travel Lane (VTL) agreements paving the way for two-way quarantine-free travel, stir-crazy Singaporeans are dusting off their passports and making up for lost time.

But travel during a global pandemic is fraught with uncertainty, and if travel insurance was a good idea pre-Covid-19, it is practically essential now. In fact, it is literally essential for certain VTL countries such as Malaysia and South Korea, which require foreigners to purchase travel insurance with Covid-19 medical expense coverage as a condition of entry.

Fortunately, the majority of travel insurers now provide Covid-19 coverage, either integrated into the main policy or as an add-on rider.

It is not going to burn a hole in your pocket either. With the various ongoing promotions, coverage can be had for less than $10 a day (see chart on Sample Coverage Of Covid-19 Travel Insurance Policies).

What you need to be covered for

Medical expenses.

Assuming you are vaccinated and in good health, any Covid-19 infection should be fairly mild.

However, it is still important to have coverage for Covid-19 medical expenses, whether it is as simple as an outpatient consultation with a doctor or as serious as admission to hospital.

Moreover, some VTL countries require foreigners to buy travel insurance with a specified minimum coverage for Covid-19 medical treatment. You will usually need to present your insurance certificate before boarding the flight.

Emergency medical evacuation

In the event that you contract Covid-19 and your situation deteriorates, doctors may decide that evacuation to Singapore for further treatment is necessary.

This can be a very expensive process. According to examples from insurance company Chubb, medical evacuation via air ambulance can cost upwards of US$100,000 (S$136,700). You will want to ensure your travel policy has adequate coverage in this area.

When choosing your policy, make sure it provides separate coverage for medical expenses and emergency medical evacuation.

For example, MSIG TravelEasy (Standard) provides $65,000 of combined coverage for overseas medical expenses and emergency medical evacuation.

Allianz Travel Insurance (Bronze) provides $1 million of coverage for medical expenses and a separate $1 million of coverage for emergency medical evacuation.

If your situation is serious enough to warrant repatriation to Singapore, you may well have incurred significant overseas medical expenses already, so it is vital you have something left over to cover the evacuation.

Quarantine allowance

If you receive a positive Covid-19 result while overseas and are asymptomatic or mildly symptomatic, the standard procedure in most VTL countries is to self-isolate in a hotel.

The two situations where travellers are most likely to receive a positive Covid-19 result while overseas are:

• Upon arrival overseas: Assuming the country requires a further Covid-19 test on arrival (most European countries and the United States do not); and
• Pre-departure to Singapore: All VTL travellers to Singapore must take a Covid-19 antigen rapid test/polymerase chain reaction (PCR) test within two days of departure.

Getting a positive result on arrival is not a great way to start your vacation, but is unlikely to incur much incremental accommodation costs because you can use the hotel already booked for isolation. However, getting a positive result on your pre-departure test could be expensive because you need to book additional accommodation beyond your originally envisioned return date, as you wait for the all-clear.

A quarantine allowance helps defray some of the additional expenses involved. While most policies offer $50 a day, you are strongly advised to top up a little extra for a policy with $100 a day, to cover the cost of a decent hotel. Also, check how many days of quarantine are covered - some policies offer seven days, others 14 days.

Note that quarantine allowances do not cover situations where quarantine is a published requirement for travel. For example, Singapore residents travelling to Indonesia must undergo a 10-day quarantine on arrival . No claims will be allowed in this respect (travel insurance is meant to cover the possibilities, not the certainties).

There is one thing the quarantine allowance will not cover.

The Immigration & Checkpoints Authority has a policy that says travellers who have been diagnosed with Covid-19 in the last 14 days should not travel to Singapore.

Suppose your pre-departure test in Germany is positive and you are issued a seven-day self-isolation order. After seven days, you clear a Covid-19 PCR test and are released.

You can claim a quarantine allowance for the seven-day period indicated on the self-isolation order, but not the additional seven days you need to wait in Germany before returning to Singapore.

Trip cancellation

Many VTL countries require a pre-departure test before leaving Singapore. Should your result come back positive, you will almost certainly need to cancel your trip.

Trip cancellation protection offers reimbursement for forfeiture of deposits or charges that are unrecoverable - for example, flights, hotels and tickets to attractions.

The emphasis is on the word "unrecoverable". You will usually be required to submit proof that you contacted the merchant to request a refund and were denied. If the merchant agrees to refund you a portion of your costs, that portion is not recoverable from your travel insurer.

But trip cancellation does not cover situations where you get spooked out of travelling because of quarantine requirements or travel advisories.

Certain travel insurance policies may also provide coverage for trip postponement which, as the name suggests, covers the costs incurred in postponing your trip as opposed to cancelling it.

What you should know about Covid-19 coverage

Coverage applies to overseas expenses.

With the exception of trip cancellation or postponement, travel insurance is generally meant to cover you for things that happen outside of Singapore.

In other words, if you require overseas medical treatment for a Covid-19 infection diagnosed in Britain, you can file a claim with your travel insurer.

But if you are diagnosed with Covid-19 after returning to Singapore from Britain, you need to file a claim with your regular health insurance provider for medical treatment received in Singapore.

While the Singapore Government is currently picking up the tab for Covid-19 medical bills for fully vaccinated Singaporeans, permanent residents and long-term pass holders, an exception applies to those who test positive for Covid-19 within 14 days of their arrival in Singapore.

However, these individuals will still be able to tap government subsidies and insurance coverage where applicable. According to the Ministry of Health, the median acute hospital bill for patients who end up in the intensive care unit and require Covid-19 therapeutics is $25,000, although means-tested government subsidies and MediShield Life coverage can reduce the bill to about $2,000 to $4,000 for eligible Singaporeans in subsidised wards.

Covid-19 coverage will be less than general coverage

While travel insurance policies may offer very generous coverage of overseas medical expenses, Covid-19 treatment is usually a much smaller amount.

For example, AXA SmartTraveller offers up to $600,000 of overseas medical expenses, but only up to $150,000 for those specifically related to Covid-19.

I can only surmise that it is because Covid-19 is a relatively novel disease and underwriters prefer to err on the side of caution by limiting their liability.

Mandatory quarantine is not grounds for cancellation

If there is one thing the Omicron variant has done, it is remind people that border restrictions and quarantine requirements are liable to change at short notice.

In recent weeks, for example, Sydney and Melbourne have imposed 72-hour quarantine for all international arrivals, and India reinstated seven-day home quarantine for travellers from Singapore. While both these measures have since been lifted, they are reminders of how fast things can change.

As inconvenient as these things may be, changing regulations, government advisories against travel and border closures are generally not grounds to claim trip cancellation.

Most policies will cover only trip cancellation if you, a travelling companion or family member test positive for Covid-19 prior to departure.

To put it another way, while it is unfortunate you need to spend precious overseas time in quarantine, that is not really the insurer's concern.

If you want a policy that covers such situations, you might want to consider Aviva's travel insurance and its "cancel for any reason" clause.

This covers 50 per cent of your unrecoverable travel and entertainment costs (capped at $5,000) should you decide not to travel, claimable a maximum of once per period of insurance (that is, annual policy-holders can use it only once).

Travel insurance policies with Covid-19 coverage

Travel insurance policies have different tiers and coverage. The chart, Illustrative Pricing For Travel Insurance Policies, uses a seven-day trip to South Korea as the basis for comparison.

My advice would be to look for an insurer that provides coverage for all four areas discussed previously (some policies do not provide quarantine allowance).

Generally, there is no harm in purchasing travel insurance well in advance of your trip, since you are charged only for the days overseas.

For example, an insurance company charges the same for a seven-day trip to South Korea whether you buy it the day before departure or a month in advance. But buying it earlier means you will be covered for specified events that occur in the pre-departure period, such as a positive Covid-19 diagnosis.

Should you eventually decide not to travel, most Singapore-based insurers allow you to cancel and refund your policy, provided no claims have been made. Some may charge an administrative fee.

Other travel insurance options

From airlines.

Instead of purchasing travel insurance from a bank or underwriter directly, passengers flying on certain airlines can purchase or enjoy complimentary travel insurance with Covid-19 coverage.

For example, passengers flying with Singapore Airlines can purchase a policy underwritten by Allianz, which provides up to $1 million of overseas Covid-19 medical expense coverage and trip interruption coverage of up to $150 a day that would cover additional costs incurred due to quarantine.

Likewise, those flying with Scoot can buy a policy underwritten by AXA with $10,000 of overseas Covid-19 medical expense coverage and a daily quarantine allowance of $100. But do note that the relatively low medical coverage will make this unsuitable for certain VTL countries such as Malaysia or Thailand.

Passengers flying on Cathay Pacific, Emirates and Etihad will also enjoy complimentary Covid-19 medical insurance, with no action needed from them.

From overseas

Travellers can also consider purchasing insurance from overseas companies such as SafetyWing and World Nomads. These policies provide coverage for Singapore residents and may be more cost- effective in certain scenarios.

However, it is important to read up on both the seller and underwriter, since you will not have access to mediation bodies like FIDReC in the event of a dispute.

In a nutshell

Remember that travel insurance provides no coverage should your trip be impacted by new quarantine requirements and even border closures. Likewise, there is no coverage against a disinclination to travel, so if you are still on the fence, it is a good idea to hold your fire on any non-refundable bookings.

Venturing overseas without travel insurance was always a foolhardy endeavour prior to Covid-19 and to do so now is borderline insanity.

Do not pinch pennies when it comes to protection - no one ever enjoyed a mai tai on the beach while looking over his or her shoulder.

• Aaron Wong founded The MileLion (milelion.com) to help people travel better for less and impress relatives during Chinese New Year. He was 50 per cent successful.
• A version of this story was published in The MileLion .

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Beware of apps from sources other than your phone’s official app stores which may contain malware. From 27 March 2024, new safety measure in the Android version of the HSBC Singapore app will be launched to protect you from malware. Read more on malware scams .

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TravelSure makes travel safer with over 50 benefits and COVID-19 coverage to take care of you, even before take off.

Special offers

From now till 6 May 2024, enjoy 35% premium discount for Single-Trip plans and 15% premium discount for Annual plans.

• COVID-19 coverage COVID-19 coverage is automatically included for Single and Annual plans. Get up to SGD250,000 medical expense coverage when you travel overseas. Please refer to the COVID-19 section for more information.
• Overseas medical expenses Be covered up to SGD1,000,000 for overseas medical expenses.
• Replacement of traveller Pays for the charges incurred for change of traveller due to you or insured person not being able to travel as a result of serious injury, illness or death 30 days prior to the trip.
• Delayed departure Pays for additional administrative and travel expenses incurred to book alternative transport to the same destination should there be delays to the public transport.

Summary of benefits

The limits shown above are based on Individual sum insured. Learn more about the full coverage details .

How to buy TravelSure

Buy travelsure online now.

• Contact MSIG Singapore
• Submit your claims online

Important Notes 

This product is underwritten by MSIG Insurance (Singapore) Private Limited ("MSIG") and distributed by HSBC Bank (Singapore) Limited ("HSBC"). It is not an obligation of, a deposit in or guaranteed by HSBC. Full details of the terms, conditions and exclusions of this insurance are provided in the policy and will be sent to you upon acceptance of your application by MSIG. This is not a contract of insurance. It does not constitute an offer to buy an insurance product or service. It is also not intended to provide any insurance or financial advice. 

This policy is protected under the Policy Owner's Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). For more information on the scheme, please visit the General Insurance Association www.gia.org.sg or SDIC www.sdic.org.sg websites.

The information and opinions contained in this website are for information only, have been obtained from sources believed to be reliable, but HSBC makes no representation or warranty as to their adequacy, completeness, accuracy or timeliness for any particular purpose, are subject to change without notice, and are not intended for distribution to, or use by, any person or entity outside Singapore or in any jurisdiction or country where such distribution or use would be contrary to law, regulation or rule. HSBC does not undertake an obligation to update the information or to correct any inaccuracy that may become apparent at a later time.  

Where specific products are advertised and/or recommended, please note (a) the recommendation is intended for general circulation; (b) the recommendation does not take into account the specific investment objectives, financial situation or particular needs of any particular person; (c) advice should be sought from a financial adviser regarding the suitability of the products, taking into account the specific investment objectives, financial situation or particular needs of any person in receipt of the recommendation, before the person makes a commitment to purchase the products; should the person choose not to do so, he should consider carefully whether the product is suitable for him; in particular, all relevant documentations pertaining to the product should be read to make an independent assessment of the appropriateness of the transaction; and (d) this advertisement has not been reviewed by the Monetary Authority of Singapore, or any regulatory authority elsewhere.

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New insurance coverage for inbound travellers to cover Covid-19 related costs in Singapore

SINGAPORE 18 November 2020 – Changi Airport Group (CAG) and the Singapore Tourism Board (STB), on behalf of the Emerging Stronger Taskforce Alliance for Action (EST-AfA) on Enabling Safe and Innovative Visitor Experiences[1], announced today that foreign visitors will now be able to buy inbound travel insurance coverage for Covid-19 related costs incurred in Singapore.

Inbound insurance coverage has been identified as a key enabler to facilitate the resumption of travel to Singapore. In line with the EST-AfA’s focus on public-private partnerships, CAG, STB and the General Insurance Association of Singapore (GIA) led an Expression of Interest (EOI) exercise to reach out to interested private sector insurers to provide such coverage.  In response to the EOI, three insurance companies, AIG Asia Pacific Insurance Pte. Ltd., Chubb Insurance Singapore Limited and HL Assurance Pte. Ltd., have developed travel insurance products which provide at least S$30,000 in coverage for Covid-19 related medical treatment and hospitalisation costs. A minimum of S$30,000 in coverage is recommended by the Ministry of Health based on Covid-19 bill sizes at private hospitals, which is where inbound travellers typically receive care for Covid-19. (Please see Annex for the list of insurers and their insurance plans).

Inbound foreign travellers entering Singapore via the various Safe Travel Lanes are required to bear the full cost of medical treatment, tests and isolation, should they be suspected of being infected with Covid-19, or require medical treatment for Covid-19 while in Singapore. With immediate effect[2], they will be able to purchase a travel insurance plan to help them cover some of these costs.

 “We have been actively engaging the insurance community since August this year, through an Expression of Interest (EOI) exercise[3], to develop inbound travel insurance products as Singapore progressively reopens. We noticed such products were not available in the market, and wanted to encourage insurers to develop such products and offer them to travellers at a reasonable price.” said Mr Lee Seow Hiang, Changi Airport Group’s Chief Executive Officer and co-lead of the Alliance.  

“With the gradual resumption of travel and the re-opening of borders, having robust travel insurance options in place is integral to ensuring a successful and sustainable revival of inbound travel to Singapore. The general insurance sector is committed to providing travellers visiting Singapore the protection they need to travel here with confidence.” said Mr Ho Kai Weng, General Insurance Association (GIA) of Singapore’s Chief Executive.

Earlier in September, the EST Alliance for Action on Enabling Safe and Innovative Visitor Experiences announced that it will be testing a prototype for safe tradeshows and exhibitions, as well as safe itineraries for event attendees. The new insurance products will complement this earlier work in resuming safe travel.

“As we gradually re-open for safe travel, Covid-19 insurance coverage is a key enabler to rebuild traveller confidence and provide peace of mind. We are heartened that the public and private sectors have come together to provide solutions, and we look forward to more collaborations that will help Singapore lead the way as a safe, trusted and innovative destination.” said Mr Keith Tan, Singapore Tourism Board’s Chief Executive.

Premiums for these inbound travel insurance plans start from S$5.35 (inclusive of GST) and can be purchased directly from the insurers through their respective websites.

[1] The Emerging Stronger Taskforce (EST), formed under the Future Economy Council (FEC) convened the Singapore Together Alliances for Action (“Alliances”), which are industry-led, government-supported coalitions that will act quickly by prototyping ideas on key areas for Singapore. The Alliance for Action on Enabling Safe and Innovative Visitor Experiences is one of them. Co-led by Mr Lee Seow Hiang of Changi Airport Group and Ms Kwee Wei-Lin of Singapore Hotel Association, the Alliance has worked closely with a diverse range of industry stakeholders and government agencies to explore and pioneer new ways to facilitate safe and innovative visitor experiences in a Covid-19 environment.

[2] Refer to Annex for each insurer’s expected sale date.

[3] CAG, on behalf of the Alliance,  appointed Willis Towers Watson (WTW) as the consultant of the EOI exercise,  where the objective was to invite licensed Singapore insurers to offer coverage to inbound foreign travellers’ Covid-19 related costs in Singapore.

About Changi Airport Group

Changi Airport Group (Singapore) Pte Ltd (CAG) (www.changiairportgroup.com) was formed on 16 June 2009 and the corporatisation of Singapore Changi Airport (IATA: SIN, ICAO: WSSS) followed on 1 July 2009. As the company managing Changi Airport, CAG undertakes key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services. CAG also manages Seletar Airport (IATA: XSP, ICAO: WSSL) and through its subsidiary Changi Airports International, invests in and manages foreign airports.

About Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.

More: www.stb.gov.sg or www.visitsingapore.com

About the Organisation

What industry does your organization fall within, what best describes the key intent of the project that your organisation is seeking funding for, is your organisation a singapore-registered legal entity, is your organisation an association, is the project able to achieve one or more of the following outcome.

• Increase no. of sailings to/from Singapore
• Increase no. of foreign cruise passengers to Singapore through sailings to/from Singapore
• Increase no. of pre/post nights for cruise passengers sailing to/from Singapore
• Increase capability of industry players via cruise-specific industry training programmes
• Strengthen the potential/ attractiveness of cruising in Singapore and/or Southeast Asia

Is the project able to achieve one or more of the following?

• Improve visitor satisfaction (especially foreign visitors)
• Increase footfall
• Increase revenue
• Significant branding and PR value

Is the project able to attract foreign visitors and contribute to foreign visitors' spend?

Who will be the main target audience of your project, is your project innovative and/or a new event in singapore with tourism potential, what best describes your project, does the event have proven track records in singapore or overseas, and/or growth in tourism value such as growing foreign visitorship, and/or enhancement of precinct vibrancy etc, does the project have a clear tourism focus (e.g. tourism-related trainings, tourism companies taking on capability development initiatives or technology companies creating technology products and services for the tourism businesses), what best describes your market feasibility study project.

Based on your selection, the following STB grant/s may be applicable for your project:

Please note that projects that have commenced prior to Singapore Tourism Board's offer may not be eligible for grant support. Examples where projects are deemed as having commenced include:

• Applicant has started work on the project e.g. tender has been called.
• Applicant has made payment(s) to any supplier, vendor or third party.
• Applicant has signed a contractual agreement with any supplier, vendor or third party.

Etiqa Travel Insurance Singapore Review: Pre-Ex, Covid-19, Claims (2022)

When you think travel insurance , you definitely don’t think of Etiqa. For the uninitiated, Etiqa is Malaysian bank Maybank’s insurance arm, and it’s a relatively new player in this field.  Which explains why Etiqa travel insurance is one of the cheapest travel insurance options in Singapore. It’s cheap because it’s unknown.

But as much as everyone loves cheap travel insurance, nobody wants to end up with a lao hong plan that doesn’t cover anything, right? So let’s find out if Etiqa travel insurance is any good.

• Etiqa Travel Insurance: Summary
• Etiqa Travel Infinite – Covid Travel Insurance
• Etiqa Tiq Travel Insurance
• Etiqa Tiq Pre-Ex Travel Insurance
• Extreme Sports and Outdoor Adventure
• Etiqa Travel Insurance Terms and Conditions
• Etiqa Travel Insurance Claim Review
• Etiqa vs AXA Travel Insurance
• Etiqa Travel Insurance Promotion
• Etiqa Travel Insurance Review

1. Etiqa Travel Insurance Summary

There are two Etiqa travel insurance plans currently available, namely the Etiqa Tiq Travel Insurance which covers Covid-19 and pre-existing medical conditions, and the Etiqa Travel Infinite Covid travel insurance which offers higher overseas medical coverage.

How to choose which Etiqa travel insurance suits you better? If you don’t have any life threatening pre-existing medical conditions, you should get the Etiqa Tiq Travel Insurance (No Pre-Ex).

As with all travel insurance plans, Etiqa travel insurance plans’ premiums are based on the country you’re travelling to. They are split into three categories:

• Zone 1 (ASEAN) : Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Thailand, Philippines and Vietnam
• Zone 2 (Asia, Australia) : All of Zone 1, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, China (excluding Tibet), Cyprus, Georgia, Hong Kong, India, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Macau, Maldives, Mauritius, Mongolia, Nepal, New Zealand, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, South Korea, Sri Lanka, Taiwan, Tajikistan, Timor-Leste, Turkey, Turkmenistan, United Arab Emirates and Uzbekistan
• Zone 3 (Worldwide) : All of Zone 1 and 2, Nepal, Tibet and Worldwide/the rest of the world excluding Democratic Republic of Congo, Iran, Libya, North Korea, Somalia, South Sudan, Sudan and Yemen

2. Etiqa Travel Infinite – Covid Travel Insurance

For most of us regular holiday-goers without outstanding pre-existing medical conditions, the Etiqa Travel Infinite would usually seem like the travel insurance plan we’ll likely go for. (Pre-existing conditions travel insurance usually cost more.) However, you need to buy this plan from one of Etiqa’s 18 partner tour agencies such as Chan Brothers. Ah, it’s one of those tour group type of travel insurance plans.

Anyway, here’s a summary of Etiqa Travel Infinite travel insurance plan’s key coverage, and benefits:

Since these Etiqa travel insurance plans are offered to tour agencies, you can see that the medical treatment and hospitalisation, emergency medical evacuation coverage are quite high. Likewise, other miscellaneous trip itinerary and logistics-related coverage are extremely high too. Trip cancellation, for example, starts from $5,000 – a whole lot more than Direct Asia travel insurance ‘s travel cancellation coverage of $3,000, and AIG travel insurance ‘s travel cancellation coverage of $2,500.

Etiqa Travel Infinite does not automatically include Covid-19 coverage. Instead, it comes as an add-on Covid-19 rider at an additional price.

Again, since this Etiqa Travel Infinite plan caters to tour groups, the Covid-19 rider’s coverage is pretty decent. You get a high $3,000 to $5,000 coverage for any Covid-19 related trip cancellations or disruptions, adequate $100,000 to $300,000 overseas Covid-19 medical expenses, and even a $100/day quarantine allowance. Etiqa Travel Infinite’s Covid-19 coverage is on par with reputable insurance providers such as Sompo travel insurance , but it’s considered pretty good compared to a budget travel insurance, e.g. Direct Asia.

3. Etiqa Tiq Travel Insurance

The other Etiqa travel insurance plan that you can buy directly online is called Tiq Travel Insurance. It comes in two variants:

• Pre-Existing Plan
• Normal Plan (no pre-existing medical conditions)

Total Premium

[MoneySmart Exclusive]    • Enjoy 40% off your Single Trip policy premium and 60% off Covid-19 add-on for Annual Plans. T&Cs apply • Additionally, receive 2,400 My Millennium Points (worth S$16) with every policy purchased. T&Cs apply.    [Etiqa's 10th Year 2024 Grand Draw] Stand a chance to win S$10,000 cash or a Singapore Mint Lunar Dragon 1 gram 999.9 fine gold medallion (worth S$173) with eligible Etiqa/Tiq by Etiqa plans purchased. T&Cs apply.

Key Features

Comprehensive Covid-19 add-on, protecting you before, during and after your trip

Covers Cruise to Nowhere

Instant claims encashment via PayNow

24-hour worldwide emergency travel support

Get paid upon a 3-hour flight delay, even without submitting a claim

Here, we first review the normal (non pre-ex) Tiq travel insurance plan.

Etiqa Tiq Travel Insurance (Normal)’s key coverage and benefits:

Compared to its competitors, Etiqa’s travel insurance coverage is adequate and comparable to what other travel insurance companies are providing. Take MSIG travel insurance for example, overseas medical expenses range from $250,000 to $1,000,000 while Etiqa Tiq’s coverage is $200,000 to $1,000,000.

However, very much like budget travel insurance provider Direct Asia , Etiqa’s Tiq travel insurance separates the main travel insurance plan from its Covid-19 rider. When you add the main travel insurance plan’s premiums and Covid-19 rider’s prices together, it’s as good as paying for a reliable insurance brand such as Sompo .

Again, Etiqa Tiq Travel Insurance’s Covid-19 rider is pretty good compared to other budget travel insurance providers such as Direct Asia. When compared against established insurance companies such as MSIG travel insurance, Tiq travel insurance’s Covid-19 coverage is adequate and on par.

4. Etiqa Pre-Ex Travel Insurance

The other variant of the Etiqa Tiq Travel Insurance is the pre-existing medical conditions plan.

There aren’t many travel insurance plans thats cover pre-existing medical conditions out there. Other than this Etiqa Tiq Pre-Ex Travel Insurance that you’re looking at,  MSIG travel insurance  and  NTUC travel insurance  offer pre-existing medical conditions and Covid travel insurance as well.

MSIG TravelEasy Pre-Ex Standard

Etiqa tiq pre-ex travel insurance’s key coverage and benefits:.

In terms of benefits and medical coverage, there really isn’t very much difference between the Tiq Travel Insurance non pre-ex and pre-ex versions. The only difference? Higher premiums and price. The pre-ex plans are twice more expensive than the non pre-ex plans for good reason – a price that I would honestly pay for if I were travelling with my mother, for example, who has a medical history.

Etiqa’s Tiq Pre-Ex Travel Insurance does not offer Covid-19 coverage .

5. Extreme Sports and Outdoor Adventure

Etiqa travel insurance is a good one for outdoorsy types and adventure junkies as quite a range of leisure outdoor activities are covered. (There’s nothing I hate more than seeing a long list of activity exclusions hidden in size 6 font in the policy wording.)

Most leisure and recreational type of holiday outdoor activities such as hot air balloon, skiing are explicitly stated as not excluded – aka covered by Etiqa.

If you’re in for rock climbing with ropes and equipment, you will need a more niche and specialised Extreme Sports travel insurance rider offered by Direct Asia travel insurance instead.

DirectAsia DA150

[ Win a Rolex, Dream Vacation & More!   | MoneySmart Exclusive]    • Enjoy 40% off your policy premium and 2,400 My Millennium Points (worth S$16) with every policy purchased. • Additionally, receive up to S$20  via PayNow with eligible premiums spent.  T&Cs apply.   BONUS:  For a limited time only, stand a chance to score over S$10,000 worth of prizes in our Grand Draw . • Rolex Oyster Perpetual - 124200 34mm Silver (worth S$9,000) • All Expenses Paid Trip • 2D1N Staycation at any Millennium Hotels and Resorts and 15,000 My Millennium Points (worth up to S$550)    Increase your chances of winning when you refer friends  today. T&Cs apply.

Additional coverage for Travel Insurance - Sports equipment, Maid and COVID-19. Extreme Sports add-on only available for Annual Plans.

Kids go free – up to four kids travel for free with a Family policy only (2 adults)

Matching kids limits – children enjoy the same coverage limits as adults

Emergency Dental – Accidental Dental treatment can be costly, so it is covered under the main medical expenses coverage which is higher than a separate dental benefit

Optional COVID-19 coverage on trip cancellation, medical expense, and emergency evacuation. Only for Single Trip.

4. Etiqa Travel Insurance Terms and Conditions

Some terms and conditions found in Etiqa travel insurance’s policy wording that you should take note of:

• Air Miles and Hotel Reward Points : Tickets and bookings made with airline miles programmes, hotel membership reward points, and credit card points etc. will not be covered or claimable.
• Loss of Personal Belongings : If you’ve lost your personal baggage or belongings, you need to report the loss or theft to the local police, hotel, airlines, airport etc. wherever you were within 24 hours, and get printed reports for claims.
• Travel Postponement benefit: Will only be claimable if you bought your travel insurance more than 3 days before departure date (except for death reasons).
• Pre-Existing Medical Conditions : You must prove that you’ve been diligently following your doctor’s treatments, medications, and routine tests etc. You are not eligible if you were admitted to the hospital or A&E in the past year due to your pre-existing medical condition.
• Pet Hotel Add-On : Only covers dogs and cats.

5. Etiqa Travel Insurance Claim Review

Although Etiqa has been around in Singapore for reportedly over 55 years (says their website), you’ll be hard pressed to find reviews from actual customers who have successfully claimed from Etiqa travel insurance before. Instead, there are mixed reviews of Etiqa’s customer service team – some great, mostly negative.

Here are some emergency hotlines you should keep in handy if you’re buying Etiqa’s travel insurance plans:

Etiqa Overseas emergency hotline: Call Allianz Global Assistance emergency assistance hotline at +65 6327 2215 (Allianz is Etiqa’s emergency support provider)

Etiqa Travel insurance claims:  WhatsApp Etiqa Customer Service at +65 6887 8777

Online claims: Sign in to your Etiqa Tiq Connect self-service portal to submit claims online

Mailed claims : Download claim forms from Etiqa website,  mail with supporting documents to Etiqa’s office in Singapore

Etiqa Insurance Pte Ltd One Raffles Quay #22-01 North Tower Singapore 048583

Claims settlement time:  According to Etiqa, their travel claims can be processed and paid as quickly as one day through this instant payment service, as opposed to a cheque which takes 2 to 4 weeks.

6. Etiqa vs AXA Travel Insurance

7. etiqa travel insurance promotion.

Etiqa has an ongoing promotions which gives you 40% off premiums with promo code TRAVEL40 .

Of course, Etiqa loses that competitive pricing edge once you take away the generous promotions… so let’s hope the promo code is here to stay.

8. Etiqa Travel Insurance Review

If you’re like me – a budget traveller who love the outdoors – Etiqa travel insurance is a great fit. It’s cheap, covers pretty much every adventure activity, and the emergency assistance and medical coverage benefits are solid.

As a bonus, you can skip the hotline and get in touch with the customer service via Whatsapp (although there are many bad reviews about that).

By the way, big families travelling together will appreciate the fact that Etiqa’s family plans cover up to 8(!) children. “Children” even encompasses young adults up to 25 years old as long as they are full-time tertiary students in Singapore. The Tiq Pre-Ex travel insurance also gives your elderly parents pretty comprehensive coverage – and peace of mind – while travelling.

Etiqa travel insurance is NOT for you if you’re more of a princess who just. cannot. deal. with flight delays and disappearing luggage. The benefits in this aspect are very poor. Maybe try fly carry-on only with this one.

Looking to buy Etiqa travel insurance?  Compare all the best travel insurance plans in Singapore .

Related Articles

Travel Insurance Singapore Guide (2023): Must-Knows for Choosing the Best Travel Insurance

Airline Travel Insurance – What does SIA, Scoot, Jetstar travel insurance cover?

Best Travel Insurance Plans in Singapore [content outdated due to Covid]

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Inbound Travel Insurance

SG Travel Insured is a COVID-19 travel insurance plan specially designed for short-term foreign visitors arriving in Singapore, excluding Singapore Residents. 

As part of the COVID-19 travel insurance and medical treatment guidelines for inbound travellers, all short-term visitors who are not vaccinated will need to have travel insurance for their COVID-19-related medical treatment and hospitalisation costs in Singapore, with a minimum coverage of S$30,000. From 1 April 2022, short-term visitors who are fully vaccinated are not required to have travel insurance for their COVID-19 related medical treatment and hospitalisation costs in Singapore for entry into Singapore 1 . As one of the appointed insurer by the Emerging Stronger Taskforce Alliance for Action (EST-AfA) on Enabling Safe and Innovative Visitor Experiences to provide inbound travel for foreign visitors, SG Travel Insured provides up to S$250,000 coverage for COVID-19 related costs. With 4 plan types with different levels of coverage to choose from and affordable premium from as low as S$19.15, SG Travel Insured helps defray the costs of COVID-19 medical treatment in Singapore and provides greater peace of mind in the event of other travel mishaps due to COVID-19.

COVID-19 Related Benefits

• Hospitalisation and Medical Expenses
• 24-hour Assistance Hotline
• Repatriation of Mortal Remains  (optional add-on)
• Trip Cancellation  (optional add-on)
• Trip Curtailment  (optional add-on)
• Hospital Cash  (optional add-on)

What is SG Travel Insured?

SG Travel Insured is an inbound travel insurance, with COVID-19 cover, specially designed for short-term visitors to Singapore. 

Do all travellers entering Singapore require mandatory insurance coverage?

(Updated on 31 March 2022) In addition to pre-departure COVID-19 tests and entry visa (where applicable), foreign short-term visitors who are not fully vaccinated must also purchase travel insurance, with a minimum coverage of S$30,000, for COVID-19 related medical treatment and hospitalisation costs, prior to their travel to Singapore.  From 1 April 2022, short-term visitors who are fully vaccinated are not required to have travel insurance for their COVID-19 related medical treatment and hospitalisation costs in Singapore, for entry into Singapore.  For more information visit the ICA website here:  https://safetravel.ica.gov.sg/health/insurance-and-treatment 

I am fully vaccinated. Do I still require COVID-19 Travel Insurance?

From 1 April 2022, short-term visitors who are fully vaccinated are not required to have travel insurance for their COVID-19 related medical treatment and hospitalisation costs in Singapore, for entry into Singapore [1] . You may wish to review your current protection plans to assess if COVID-19 Travel Insurance is relevant to your needs. A COVID-19 Travel Insurance policy like SG Travel Insured  can help foreign short-term visitors defray the costs of COVID-19 medical treatment in Singapore and provide greater peace of mind in the event of other travel mishaps due to COVID-19. 

Does SG Travel Insured provide the mandatory insurance coverage requirement?

Yes, the mandatory insurance coverage is S$30,000 for COVID-19 related medical treatment and hospitalisation costs in Singapore and SG Travel Insured provides  up to S$250,000 coverage  for COVID-19 related costs.

Who can purchase SG Travel Insured?

SG Travel Insured is available to short-term visitors travelling from all countries and territories^ (except Sanction countries*).

^ Please note that this is subject to change, depending on the developments of the COVID-19 situation.

* Sanction countries refer to: Iran, Syria, Cuba, North Korea, North Sudan, Crimea and Venezuela.

Can I purchase SG Travel Insured for my child?

You may purchase SG Travel Insured for your child who is between the age of 1 month to 17 years old as long as:

• he/she is entering Singapore as a short-term pass holder for leisure purpose (maximum 90 days); and
• he/she is accompanied by you.

I’m an Employment Pass holder currently residing in Singapore. Can I purchase SG Travel Insured for a family member who will be visiting Singapore for short-term stay?

Yes, you may purchase SG Travel Insured for your family member as long as he/she is entering Singapore as a short-term pass holder for leisure purpose (maximum 90 days).

Does SG Travel Insured provide cover for Training Work Permit workers on work pass in-principle approvals (IPAs)?

No, this policy does not cover Singapore Residents and training work permit workers falls under this category. Singapore Resident means Singapore citizen, Singapore permanent resident, a holder of a valid work permit (training work permit included), employment pass, dependant’s pass, long-term visit pass, S pass or student pass issued by the authorities in Singapore.

Where can I purchase SG Travel Insured?

You can get a quote or purchase SG Travel Insured online ( click here ).

Do I need to provide any documents when purchasing SG Travel Insured?

No, you’re not required to submit any documents. You will only need to complete the required fields during your online policy application ( click here ). 

1 SafeTravel by the Immigration and Checkpoints Authority (ICA). COVID-19 Travel Insurance and Medical Treatment for Inbound Travellers:  https://safetravel.ica.gov.sg/health/insurance-and-treatment 

Purchase SG Travel Insured now

Instant travel insurance with Travel Cover

Get travel insurance now

Download Grab app

Why Travel Cover

Quick and easy.

Get an instant quote and purchase our affordable travel insurance directly in the Grab App. Simply indicate your trip duration, destination and who the coverage is for. Your travellers' information will automatically be saved for future purchases.

Travel insurance benefits

Whether you’re on a trip overseas or a cruise to nowhere, we’ll cover you for overseas medical expenses, travel delays, lost baggage and more! The additional COVID-19 benefits reimburses you for trip curtailment, overseas hospital confinement and other quarantine benefits.

Great value

With premiums starting as low as S$3.90 a day, why wait? Buy travel insurance online through the Grab App right away.

Price per day

Worldwide excluding USA, Canada, Cuba

Worldwide excluding cuba, travel insurance benefits, claim limit.

Accidental Death & Disablement

Overseas Medical Expenses (Covers COVID-19)

Emergency Medical Evacuation and Repatriation (Covers COVID-19)

Journey Cancellation and Curtailment (Covers COVID-19)

Loss of or Damage to Personal Property and Baggage

24-Hour Travel and Medical Assistance

Got questions? We’ve got answers.

For more questions, please visit our Help Centre .

No, you’ll need make your purchase before departing Singapore.

Yes, simply purchase a new policy to cover the extended dates. This purchase must be done before or during your trip. Do remember to provide all policy numbers when making a claim.

• You’ll be glad to hear that cover starts from the time you leave your home in Singapore to go directly to your departure point, or 3 hours before the scheduled departure time of the carrier in which you have arranged to travel, whichever is later.
• Coverage stops when you return to your place of residence in Singapore, or 3 hours after the scheduled arrival time of the carrier in which you travel, or the date on which the policy is terminated, whichever is the earliest.

Pregnancy-related conditions The policy does not offer coverage for any pregnancy-related condition that results from or is a complication of pregnancy, childbirth, miscarriage (except miscarriage due to accidental injury).

Pre-existing illnesses You won’t be covered for any pre-existing medical conditions which you have been diagnosed, treated, and knew about before the effective date of the policy.

Terrorism In the event of a claim arising directly from an act of terrorism, the policy covers you whilst you are on a journey. Coverage applies to all benefits other than journey cancellation, provided that it does not involve the use of biological agents, chemical agents or nuclear devices.

Adventurous activities

• You are covered for activities that are accessible to the general public without restriction (other than height or general health or fitness warnings) and which are provided by a recognised local tour operator are covered. You should be acting under the guidance and supervision of qualified guides and/or instructors of the tour operators when carrying out such tourist activities
• The policy does not cover any sports or sporting activities that present a high level of inherent danger (i.e. involves a high level of expertise, exceptional physical exertion, highly specialised gear or stunts) including but not limited to big wave surfing, canoeing down rapids, cliff jumping, horse jumping, ultra-marathons, biathlons, triathlons and stunt riding

COVID-19 You will enjoy COVID-19 benefits if your policy was purchased on or after 9 November 2021

Please call the 24-hour hotline at +65 6839 2922 for immediate support. Chubb's Assistance team is always ready to help.

Must-have travel insurance at a great value

Get Travel Cover

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Upsize your protection for your Grab rides

Advance Booking

Pre-book a guaranteed, stress-free ride to the airport.

Terms and Conditions: Travel Cover New User Promotion

• The promo is valid only for first-time users of Travel Cover. • A minimum spend of $20 must be made to qualify for the promo.  • The discount is capped at $20, and limited to 1 redemption per user. • To apply the promo, users need to select the voucher “Travel Cover: new user 50% off” under “Add offers'' at the payment checkout page. The discount will be applied immediately on the final purchase amount upon successful application of the voucher. • Offer is valid until 31 March 2024, or until redemptions last. Limited total redemptions are available on a first-come-first-served basis.

Travel Cover is underwritten by Chubb Insurance Singapore Limited. Co. Regn. No. 199702449H and distributed by A3 Insurance Broker (S) Pte. Ltd., a wholly owned subsidiary with the Grab Group of Companies.

About Chubb Insurance Singapore Limited Chubb is the world’s largest publicly traded property and casualty insurer. Chubb Insurance Singapore Limited, via acquisitions by its predecessor companies, has been present in Singapore since 1948. Chubb in Singapore provides underwriting and risk management expertise for all major classes of general insurance, including Property & Casualty, Marine, Liability, Financial Lines and Group Personal Accident insurance. As one of the leading providers of Accident & Health insurance through direct marketing, the company partners with financial institutions and other companies to tailor individual policies for their clients and employees. In addition, it offers a suite of customised Personal & Specialty insurance solutions to meet the needs of consumers. Over the years, Chubb in Singapore has established strong client relationships by delivering responsive service, developing innovative products and providing market leadership built on financial strength.

More information can be found at www.chubb.com/sg .

3 Media Close, Singapore 138498

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Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.

• Investments
• Premier Banking
• Digital Banking

Open a new 360 Account today and enjoy double bonus interest for salary and spend categories on the first S$75,000 for the first 2 months after account opening.

T&Cs apply. Insured up to S$100K by SDIC.

Conveniently and securely exchange AUD, CAD, CHF NEW , CNH, EUR, GBP, HKD, JPY, NZD and USD, 24/7 via OCBC Digital, for your overseas transfer, travel payments, online spends, investments and more.

Reduce your taxable income by the same amount contributed to your SRS Account, with a maximum yearly contribution of S$15,300 for Singaporeans and Singapore PRs, and S$35,700 for foreigners.

• Important announcement
• Travel Insurance Promotion
• Your coverage
• Emergency help overseas
• How to claim
• Before you apply
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Explorer Travel Insurance

Get up to s$58 in cashback + up to 40% off your travel insurance.

• Why you will love this
• Who can apply

Built-in with COVID-19 coverage

Extensive coverage such as trip cancellations, travel delay, baggage loss, and more

Up to $700,000 overseas medical coverage and 24-hour emergency overseas assistance hotline

Adult above 18 years old

Child between 3 months and 18 years old or full-time student below 24 years old can apply for child coverage

Singaporean, Singapore PR or foreigner with a valid pass/work permit

Get up to S$58 in cashback + up to 40% off your travel insurance Find out more

Be it for work, leisure, or to visit loved ones overseas, travel worry-free with our newly added COVID-19 coverage.

With effect from 5 November 2021, the COVID-19 coverage under our Ultimate and Essential plans will automatically extend to countries under the latest permitted travel arrangements as per the Singapore Government travel advisory at the point of your purchase. Kindly note that some countries may require COVID-19 insurance coverage as a condition of entry. Please ensure you select a plan that meets the requirement of your intended destination(s). For full details of our COVID-19 coverage and exclusions, please refer to the Eligibility and Policy Wording .

Simply make your purchase of Explorer Travel Insurance Essential or Ultimate plans via the OCBC Digital app to qualify.

Cashback rewards are awarded with a minimum spend of S$100 (after discounts).

Terms and Conditions governing Explorer 40% and 15% Discount apply .

Terms and Conditions governing the Explorer cashback campaign apply .

Plans and coverage for

• Other benefits

Enjoy an enhanced COVID-19 coverage Our Essential and Ultimate plans now include COVID-19 coverage under the Singapore Government travel advisory.

To be eligible, the following conditions must be met:

• You have not served stay home notice, been quarantined due to COVID-19 or travelled to any countries other than the list of countries permitted as per Singapore Government travel advisory within 14 days before the commencement date of your trip.
• If required by the authorities, you must take a COVID-19 Polymerase Chain Reaction (PCR) test or any COVID-19 equivalent test approved by Singapore authorities within 72 hours prior to the scheduled departure time of your trip and must be tested negative. Otherwise, there will be no coverage for overseas medical expenses and repatriation of mortal remains.
• You have not been diagnosed with COVID-19 at the point of purchase.
• You are purchasing a single trip two-way and annual multi-trip policies.

The following sub-limits apply for these coverages:

• Benefits / Sum Insured
• Essential Plan Enhanced coverage
• Ultimate Plan Most comprehensive coverage

Medical expenses incurred overseas Covers the medical expenses incurred overseas if the insured is diagnosed with COVID-19 whilst overseas.

Emergency medical evacuation Covers cost required for emergency medical evacuation expenses while overseas if insured person is diagnosed with COVID-19 overseas.

Repatriation and compassionate expenses Covers the cost of transporting Insured Person's body and ashes back to Singapore if he/she dies overseas due to COVID-19.

Travel inconveniences

(If you or a travel companion is diagnosed with COVID-19 while overseas)

(If you, a relative, or a travel companion is diagnosed with COVID-19 before your trip commences)

(If you are placed under mandatory quarantine by the local authorities as a result of you being diagnosed with COVID-19 while you are overseas)

$50/day (Up to $700)

$100/day (Up to $1,400)

If you are hospitalized as a result of you being diagnosed with COVID-19 while you are overseas

If you are hospitalized or quarantined overseas as a result of you being diagnosed with COVID-19 while you are overseas

Up to 30 days

Overall limit per policy

(applicable to group purchases)

Choose from 3 travel insurance plans

Explorer offers you coverage with reimbursement for inconveniences, disruptions and medical expenses incurred while travelling.

Please refer to the table below for the Individual Cover limits. The limits under Family Cover are subject to the Individual Cover limits under the same plan for each Insured Person.

• Coverage ($)
• Starter Plan Basic coverage

Accidental Death and Permanent Disablement

Accidental Death on Public Transport

Medical reimbursement

(a)  Medical expenses incurred overseas

(b)  Medical expenses incurred in Singapore

(c)  Traditional Chinese Medical (TCM) treatment

Maximum Aggregate Limit for (a), (b) and (c)

Hospital cash

(a)  Hospital confinement

$200 per day

Maximum $20,000

$200 per day Maximum $30,000

Maximum $40,000

$100 per day

Maximum $7,000

Maximum $1,000

Maximum $1,500

(b)  Hospital visitation/compassionate visit

(c) Child companion

Emergency medical evacuation

Repatriation of mortal remains

Emergency telephone charges

Maximum aggregate limit

Trip cancellation

Trip postponement, trip interruption.

Trip curtailment

Overbooked flight

Travel missed connection

Travel delay

$100 Every 6 Hours

Maximum $2,000

Maximum $3,000

Maximum $500

Delay due to hijack

$250 Every 6 Hours

Maximum $7,500

Maximum Aggregate limit for Trip Interruption, Trip Curtailment, Overbooked Flight, Travel Missed Connection, Travel Delay and Delay due to Hijack

Personal liability

Baggage loss

Personal money

Travel documents

Baggage delay

$200 Every 6 Hours

Maximum $200

Kidnap and Hostage

Maximum $5,000

Terrorism extension

Automatic extension of cover

Leisure adventurous activities

Not covered

The limits under Family Cover are subject to limits under the same plan for each Insured Person.

Boost your coverage with optional add-ons Sometimes, your basic travel coverage isn’t enough. That’s why we have 4 add-on options to cater to your travel needs.

• Optional add-ons

Sports equipment cover

Top-up cover for laptop computer, netbook and tablet under baggage loss

Rental vehicle excess

Home contents

Call our 24-hour emergency assistance hotline at +65 6708 7453 for travel and medical assistance. This includes translation assistance, medical advice, arrangement of hospital admission, emergency medical evacuation and more.

Get instant savings

Quick and seamless process

Fuss-free payments

Easy access to your policy

Log in to OCBC Digital app and tap on “Insure and stay protected”.

Tap on “Travel Insurance”. Navigate to the bottom and tap on “Get a quote”.

Input your travel details (promo code will be automatically applied). Then, tap on “View plans” to choose your preferred plan.

Main Applicant’s details will be pre-filled. Input traveller details. Then, tap on “View summary”.

Review your policy and slide to complete the purchase. You’re all set for your trip!

By Online Submission : Submit your  claim online .

Download and print the claims form . Complete the relevant sections. 

Attach all original receipts and relevant supporting documents.

Mail it to the claims department .

Eligibility requirements

Minimum age

18 years old

Nationality

Singaporeans, Singapore PRs and foreigners with a valid pass/work permit

Child coverage

Children aged between 3 months and 18 years old and full-time students below 24 years old can apply for child coverage

More information

Important notes.

Policy wording

Policy owner's protection scheme

Terms and conditions

Terms and Conditions governing Explorer 40% and 15% Discount

Terms and Conditions governing the Explorer cashback campaign

Common questions about Explorer Travel Insurance

Yes, you are able to purchase the plan as long as you have fully recovered and are diagnosed as negative for COVID-19.

We will follow all vaccination, pre-departure tests and post-arrival tests requirements imposed by the authorities.

For some countries, self-administered ART, PCR or other self-test kit will not be accepted for pre-departure COVID-19 test to fly out of Singapore.

You must make an appointment from the list of MOH-approved COVID-19 test providers found on MOH website ( https://www.moh.gov.sg/licensing-and-regulation/regulations-guidelines-and-circulars/details/list-of-COVID-19-swab-providers ).

The COVID-19 Trip Cancellation coverage is claimable if you are forced to cancel your trip within the 30 days that it was due to start as a result of you, a relative, or a travel companion being diagnosed with COVID-19 by a medical practitioner in Singapore.

No. COVID-19 is only applicable should the trip is permitted under the latest permitted travel arrangement as per Singapore Government travel advisory.

You may refer to https://safetravel.ica.gov.sg/ for more information on the latest travel advisories issued by the Singapore government.

A medical practitioner has to diagnose that you are positive with COVID-19 while overseas. You are required to provide us with supporting documents such as Inpatient Discharge Summary Report (IPDS), doctor’s memo or diagnosis indicated on the Medical Certificate.

A Medical practitioner is a person who is registered and legally qualified as a doctor, has a medical degree in Western medicine, and is authorized by the medical licensing authority of the relevant country to provide the medical or surgical services their licence and training relate to.

The medical practitioner cannot be the insured or an insured person, or:

• their husband, wife or unmarried partner;
• their business partner, employer, employee or agent;
• their travel companion; or
• any person who is related to an insured person or the insured in any way, including by marriage or adoption.

The policy is designed to protect you during your overseas journey. If you are diagnosed with COVID-19 upon arriving in Singapore, after your journey, you will not be covered by the policy.

Terms and conditions governing Explorer Promotion

• Discounts shall apply on plans purchased online. Offer ends 31 March 2020.
• No other promotion shall be applied together with the above discount on Single Trip and Annual Plans.
• OCBC Bank reserves the right at its sole and absolute discretion to terminate the promotion or make changes to the promotion or any of these terms and conditions at any time without notice.
• The decision of OCBC Bank on all matters relating to this promotion shall be final and binding.

Sub-limits are part of the original limit for each coverage. They do not provide extra coverage, but set a maximum to cover a specific loss. For non-COVID-19 coverage, the coverage amount will be as per existing coverage plan .

Covers non-refundable travelling and accommodation expenses, as well as any change in entertainment tickets paid in advance because you or your travel companion are diagnosed with COVID-19 by a medical practitioner, and as a direct result you are forced to change any part of your trip.

Covers the irrecoverable travel (on economy class), accommodation expenses and/or cost of entertainment tickets that were paid in advance if the trip is cancelled due to you, a relative or a travel companion being diagnosed with COVID-19 in Singapore within 30 days prior to the trip commencement.

Covers the irrecoverable administrative charges of travel, accommodation expenses and/or cost of entertainment tickets that were paid in advance if you are forced to postpone your trip within the 30 days before it was due to start as a direct result of you, a relative, or a travel companion being diagnosed with COVID-19 by a medical practitioner in Singapore.

Attention: Claims Department Great Eastern General Insurance Limited 1 Pickering Street, #01-01 Great Eastern Centre, Singapore 048659

Family plan

• Single Trip Policy : shall mean an Adult and/or his/her spouse and unlimited number of biological or legally adopted children, OR any one or two adults who are not related by marriage and a maximum of four children who must be least Family related (i.e. biological or legally adopted Child or ward, sibling, grandchild, niece, nephew or cousin) to any one of the Adults.
• Annual Trip Cover : shall mean an Adult and/or his/her spouse and unlimited number of biological or legally adopted Children.

We will only reimburse the overseas medical expenses incurred up to 90 consecutive days from the date you are diagnosed with COVID-19 by a medical practitioner.

If you pass away overseas within 30 days from the date you are diagnosed with COVID-19 by a medical practitioner.

The above is for general information only. It is not a contract of insurance. It does not constitute an offer to buy an insurance product or service. It is also not intended to provide any insurance or financial advice. The precise terms and conditions of the plans are specified in the insurance policy contract. Explorer is underwritten by Great Eastern General Insurance Limited, a   wholly-owned   subsidiary of Great Eastern Holdings Limited and member of the OCBC Group. Explorer is not a bank deposit or obligation of, or guaranteed by OCBC Bank.

No representation or warranty whatsoever (including without limitation any representation or warranty as to accuracy, usefulness, adequacy, timeliness or completeness) in respect of any information (including without limitation any statement, figures, opinion, view or estimate) provided herein is given by OCBC Bank and it should not be relied upon as such. OCBC Bank does not undertake an obligation to update the information or to correct any inaccuracy that may become apparent at a later time. All information presented is subject to change without notice. OCBC Bank shall not be responsible or liable for any loss or damage whatsoever arising directly or indirectly howsoever in connection with or as a result of any person acting on any information provided herein.

Claims arising from events that have already occurred or made known to public via authorities or media before your application will not be covered.

Information presented as at 1 January 2024.

Policy Owner's Protection Scheme

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the General Insurance Association (GIA) or SDIC websites ( www.gia.org.sg or www.sdic.org.sg ).

Policy Owners’ Protection Scheme

Via ocbc online banking.

Via Great Eastern

More convenience with prepopulated personal details when you buy insurance via OCBC Online Banking. Choose to pay with your OCBC Savings/Current Account or OCBC Credit/Debit Card.

By clicking on "Apply now", you will be leaving the OCBC Bank website to Great Eastern's website. OCBC Bank has no control over this website and is not responsible for its contents.

You are leaving the OCBC Bank's website to access Great Eastern's website.

By clicking on "Proceed", you acknowledge the following:

• You have chosen not to seek advice on the suitability of this product. You should consider if this product is suitable for your financial circumstances or needs.

Clinics offering PCR swab tests

OneCare Medical

• 4 Woodlands Street 12, #02-57, Singapore 738623, Tel: +65 6363 2919
• 1 Raffles Place, #05-15/16, Singapore 048616, Tel: +65 6532 2692
• 315 Upper Changi Road, #01-01, Singapore 467347, Tel: +65 6970 0813
• Blk 449 Clementi Avenue 3, #01-241 Lot C, Singapore 120449, Tel: +65 6970 9300
• 15 Petir Road, #01-66 Bukit Panjang Integrated Transport Hub, Singapore 678270, Tel: +65 6518 4055

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MoneySmart Financial is an Exempt Financial Adviser and Registered Insurance Broker licensed by Monetary Authority of Singapore ("MAS").

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Best Travel Insurance Plan in Singapore 2024

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Best Travel Insurance Plans in Singapore Benefits Coverage

Here are 3 simple steps to submit your travel insurance claim, get your supporting documents ready.

Most travel insurers require claims within 30 days. Submit via mail, WhatsApp, their app, or online portal to avoid policy breaches. Keep originals for 6 months in the event the travel insurance provider needs to sight them. Required documents often include personal info, medical reports, ownership proof, trip records, and reports (e.g., police, airline).

Fill in your details and attach your supporting documents in your submission

Log in to your insurer's claims app or portal. Fill in your info, and the necessary details for the claims (email address. policy number, departure date or policy purchase date), upload soft copies of your documents and submit. Alternatively, mail hard copies of your original documents.

Receive an acknowledgement email and await for settlement

After submitting, you'll receive an acknowledgment email. Your claim will be reviewed. For COVID-19-related claims, contact the provided hotline or email. Upon approval, your insurer will coordinate payments, often offering cashless reimbursement through PayNow or iBanking for speed and convenience.

Are Travel Aggregators Secure? Harder to Claim From?

Travel aggregators let you easily compare flights, hotels, travel insurance and more. But are they secure? Difficult to claim from? We answer your questions.

What customers are saying about our Travel Insurance (From Google Reviews)

Review by doreenngsk ng.

"Purchased travel insurance on Moneysmart with cash rebate deal. Great value after discount. MS is good platform to peruse available travel policies to choose from, giving us choices to consider appropriate for our requirements."

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Review by Ron Tay

"I always use MoneySmart when i need a travel insurance..... It easy and convenient to use, let me easy to compare each travel insurance package..... Highly recommended!"

Review by Jodel Tan

"Purchasing travel insurance was easy, fast and smooth... had a good deal of getting cashback by purchasing the insurance. Steps from claiming to receiving the cashback was simple too. A good experience overall."

Does Travel Insurance Cover Cancelled Flights?

Not always! While all travel insurance policies have a "Trip Cancellation" benefit, you can only claim for this if it's for an insured event, such as a serious illness or accident, or unforeseen events such as riots or natural disasters. However, different insurers exclude different scenarios, so it's best to read the policy wording carefully. The following are types of flight cancellations that are NOT covered by travel insurance.

Flight Cancellation Due to Known Event

Flight cancellations due to events which are already made known as public knowledge are not covered by travel insurance, as you are expected to have known about these at the point of buying your tickets. However, if you bought your flights and activated your travel insurance before they became public knowledge, you might still be able to make a claim.

Flight Cancellation with Refund / Replacement

If your flight was cancelled but you were put on a replacement flight, or your fare was refunded, you will not be able to make a travel insurance claim under the trip cancellation benefit. In general, travel insurance is only for unrecoverable costs. However, you may claim for trip delay benefits, such as an extra night's accommodation or extra meals.

You Cancelled Your Own Flight / Trip

Travel insurance typically covers insured events that are beyond your control. If you are the one who changed your mind about your trip, you generally won't be able to claim anything - unless your insurer offers a "Cancellation for Any Reason" benefit. However, in public health emergencies like the COVID-19 outbreak, airlines usually waive the usual penalties for flight cancellations, out of goodwill.

We asked Singaporeans about flight disruptions, and they answered.

Find out the worst airlines with delays and cancellations according to Singaporean travellers.

How Do I Choose The Best Travel Insurance?

When choosing travel insurance plans for your holiday or business trips, there are several factors to consider, depending on your priorities. Here are four simple steps to pick a suitable travel insurance plan.

Check general coverage

Instead of deciding solely by price, you should compare the benefits and reimbursement limits for common claims like medical expenses, trip cancellations, flight delays and baggage theft and/or damage.

Compare policy premiums

How much your travel insurance costs depends on your destination and length of stay. Most travel insurance companies have 2 to 3 tiers of plans at different price points, with varying comprehensiveness and reimbursement limits.

Special activities coverage

The breadth of coverage needed largely depends on your itinerary. For instance, if you’re planning to go skydiving, make sure you get a policy that covers aerial sports like MSIG’s TravelEasy® Standard, Elite and Premier plans. Or if you’re going golfing overseas, pick a policy that insures your equipment.

Consider the trip duration

This is one of the important determining factors of which kind of travel insurance you get. Single trip travel insurance plans are usually for short trips. If you’re the kind who travels far and for months, it might be worthwhile to consider buying annual travel insurance.

Unlike single trip travel insurance, annual travel insurance often charges a flat premium and insures you for an entire year of travel. It usually costs about $200 to $300 per year, which is more suitable for a frequent traveller who is probably going to travel overseas more than 7 or 8 times a year, at least.

Different Types Of Travel Insurance Coverage

Single trip plans.

If you’re thinking of only taking one or two trips in a year, single-trip travel insurance is probably more suitable for you. As the name suggests, single-trip insurance plans are made for individual travellers, and those who are travelling as families, who need travel coverage for a single trip or holiday, especially for long overseas trips (usually up to 180 days).

It makes more economic sense for those who don't travel very often, plus, single-trip insurance plans can be purchased easily online, with less time in planning and consideration as compared to annual multi-trip plans. But on the flip side, you’ll face the hassle of getting a new travel insurance policy every time you go on an overseas trip. For some, a single-trip insurance plan can get relatively expensive if the trips are short.

Annual Multi-trip plans

Annual travel insurance plans, which are also known as multi-trip travel insurance plans, are designed for those who travel several times in a year. The great thing about this kind of travel insurance is that you only need to do the purchase once, and you’re covered for the next 12 months. It is a good option if you’re a frequent traveller who intends to make many long trips or short weekend getaways abroad in a year.

Individual plans

Going solo as an occasional traveller or frequent traveller means that you’ll most likely need a single-trip individual travel insurance plan or an annual multi-trip travel insurance plan, depending on the frequency of travel.

Family plans

Family travel insurance plans usually cover you and the members of your family who travel with you on your trip, with a maximum number of adults and children to be insured per policy purchased. The people who are insured under a family travel insurance plan may comprise of you and your spouse, and/or your children or grandchildren.

You may want to consider purchasing a family travel insurance plan if you are travelling with your family and thinking of getting a single policy for your family members who are travelling with you, as getting a family travel insurance plan can be more cost-effective than getting separate single trip plans for each family member. What if you and your loved ones are travelling very often as a family? Some travel insurers also offer annual multi-trip travel insurance for families who are frequent travellers.

Single-trip or Annual multi-trip plan - Which one should you pick?

Now that we've detailed out what the different types of travel insurance plans are, it’ll be easier for you to make a decision. If not, here are some examples to help you understand better.

Joshua flies frequently in and out of the country for his business trips. As he works as a legal advisor, his job requires him to travel between Singapore and Thailand twice or once a month. Each trip will last for about a week. In this case, multi-trip travel insurance works best for him as he wouldn't have to keep getting travel insurance before every trip.

Lisa and Amanda are university friends planning to take a long post-graduation trip to Australia. They seldom travel and even if they did, they go on overseas vacations once a year with their own families. For them, the single travel insurance policy is a more suitable choice Australia .

What Do Travel Insurance Plans Cover?

While pricing is a an important factor when comparing travel insurance plans, other features such as overseas medical coverage, trip cancellation coverage and many other related aspects are as important. These benefits and the extent of coverage for each type of benefit usually varies from insurer to insurer. Here are a few aspects you’ll want to look out for when it comes to choosing a suitable travel insurance with adequate coverage .

Overseas medical expenses

In the event you get diagnosed with some sort of unexpected disease, you’ll be able to claim for the necessary and reasonable overseas medical costs incurred within a certain number of days of your trip (usually 90 days) up to the limit as specified according to your selected plan. For some plans there are also tiered coverage limits for different age groups.

In-hospital cash overseas or allowance

Reimbursements for in terms of cash for hospital stays is another benefit that many insurers include in their plans now, especially after the Covid-19 pandemic.

Emergency medical evacuation and emergency medical repatriation

This is one of the fundamental aspects of every coverage plan. Any costs incurred for emergency medical evacuation and repatriation (including repatriation of mortal remains back to Singapore) that are related to your severe injury/illness diagnosis will be covered.

Keep in mind to have someone on your behalf to contact the insurer’s emergency service to provide your full name, dates of trip, NRIC/FIN number, policy number, name of the place and the telephone number that your insurance provider can reach you, as well as the nature of help required during the emergency, in case you are unable to do so during the emergency.

Trip cancellation/alteration/interruption/delay

Trip cancellations, postponements, delays, and interruptions are often covered if you as the traveller or you relatives travelling with you are diagnosed with a severe illness/get severely injured before the date of departure, subject to terms and conditions.

Pre-existing conditions

This benefit is not commonly included in most travel insurance plans, but currently there are several insurers providing such plans and they include MSIG TravelEasy® Pre-Ex, Income Insurance Enhanced PreX® (formally known as Income) and Etiqa Pre-Ex. The premiums are higher than regular plans, but they provide overseas medical expenses that cover pre-existing conditions.

Travel Insurance Claims

How do travel claims work.

Before you make a claim from your travel insurance provider, there are several important things to take note of, whether it is for claims related to your COVID-19 diagnosis, loss of baggage, trip cancellation, or other reasons. These include knowing what type of plan you purchased, when did the incident/illness occur (pre-trip, during-trip or post-trip), what belongings or items to claim for, and who are involved.

Frequently Asked Questions

What is travel insurance and how does it help me, what's the difference between single-trip or annual multi-trip travel insurance.

When you buy travel insurance you can choose from 2 types of policies, either the single trip or annual multi-trip travel insurance plan. Single trip travel insurance covers you for a single trip and is usually for individual travellers, or those who are travelling as families, who need travel coverage for a single trip or holiday, especially for long overseas trips (usually up to 180 days).

Annual travel insurance plans, which are also known as multi-trip travel insurance plans, cover you for all trips starting and ending in Singapore, and are designed for those who travel several times in a year, each trip lasting for about less than 180 days. You should consider buying Annual Travel Insurance if you travel frequently (more than 10 times a year). You will enjoy significant savings, and you won't have to worry about purchasing travel insurance every single time as you’ll be covered for the entire year.

Are family travel insurance plans cheaper?

Can i buy travel insurance once i'm overseas, how do i compare travel insurance policies, what are the best travel insurance for east and southeast asia countries.

We have written a quick guide on buying the best travel insurance to the nearby countries whether you are travelling to Malaysia , taking a weekend trip to Thailand , holidaying in Bali , planning a trip to Japan or a getaway to South Korea . Before jetting off, here are the 5 must have list of travel essentials that you will need when on holiday.

Does travel insurance cover flight cancellation due to illness?

Is there a difference between family travel insurance plans and group travel insurance plans.

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Travel Insurance for a Trip to Singapore (2024)

Travel insurance is affordable and can reduce sunken costs if you can’t make it to Singapore as expected.

in under 2 minutes

Jessica Bergin is a Barcelona-based Australian writer who has worked in the travel industry for half a decade. Her passion for adventure, travel, culture and lifestyle has helped her navigate a successful career in the writing industry, including for World Words.

Tori Addison is an editor who has worked in the digital marketing industry for over five years. Her experience includes communications and marketing work in the nonprofit, governmental and academic sectors. A journalist by trade, she started her career covering politics and news in New York’s Hudson Valley. Her work included coverage of local and state budgets, federal financial regulations and health care legislation.

Whether you’re a seasoned traveler or it’s your first time abroad, having travel insurance for a Singapore vacation can be beneficial. From trip cancellation protection to medical expense coverage, travel insurance can help reimburse nonrefundable costs if your plans go astray.

We at the MarketWatch Guides Team have reviewed the best travel insurance companies and compiled what to know about travel insurance for Singapore, including advantages and costs.

Compare Singapore Travel Insurance Companies

Compare the best Singapore travel insurance companies with the table below:

Why Trust MarketWatch Guides

Our editorial team follows a comprehensive methodology for rating and reviewing travel insurance companies. Advertisers have no effect on our rankings.

Companies Reviewed

Quotes Collected

Rating Factors

Do I Need Travel Insurance for Singapore?

As of February 2023, Singapore has eased up on COVID-19-related travel insurance requirements. Visitors are no longer required to obtain travel insurance before entering the country, but the government still highly recommends it.

In case things go wrong, having travel insurance coverage can provide an added layer of security. A comprehensive travel insurance plan may cover emergency medical expenses and assistance, lost or delayed baggage, unexpected trip cancellations and flight delays.

Singapore is known for outdoor adventure activities like kayaking, scuba diving and hiking — and travel insurance can offer peace of mind when you’re exploring the great outdoors. Most plans include emergency medical coverage if you sustain injuries while traveling, and some policies offer protection for sporting gear.

But every traveler is unique and will require different coverage. Whether you’re an adventure aficionado or a business traveler , there’s an insurance plan that’s right for you. Here are the most common travel insurance coverages:

Cancel for Any Reason Coverage

Cancel for any reason coverage , also known as CFAR, allows you to claim reimbursement if you cancel your trip for reasons not listed in your insurance policy. CFAR coverage is advantageous for travelers who might need to cancel their trip for unconventional reasons.

When compared to standard travel insurance, CFAR coverage is more flexible. However, it can be more costly and doesn’t always cover you completely. There are a handful of rules to qualify for coverage, including:

• You may have to cancel at least 48 hours before your departure date.
• You need to buy CFAR coverage within a certain number of days after booking your trip.

Gear Theft Protection

Singapore has some of the highest safety rankings in the world . Nevertheless, backing yourself with gear theft protection can still be a wise choice, especially if you’re traveling with valuable personal belongings, travel documents and credit cards.

Travel insurance can help cover you in case your items are lost, damaged or stolen. Although travel insurance policies include predetermined cost limitations and exclusions, coverage is worth considering if you wish to bring the following:

• A laptop, tablet or smartphone
• Professional camera and equipment
• Sports equipment (like a kayak)

Note that, due to sub-limits on some policies, your policy may not cover the full value of your items. Review your policy documents, including the product disclosure statement, to ensure you are protected. If not, you may want to consider leaving some of your more valuable items at home.

Medical Emergency Insurance and Emergency Medical Evacuation

If you encounter health complications during your trip, having travel insurance with medical emergencies and evacuation coverage can make a big difference.

In Singapore, the smog and tropical heat may negatively affect some travelers . Be sure to declare any pre-existing medical conditions like high blood pressure, asthma or skin conditions when booking your trip insurance.

Travel insurance for medical emergencies can cover a variety of scenarios, from viral outbreaks to unforeseen medical treatments. Keep in mind that your U.S. health insurance card may not provide coverage abroad, even if you have a private plan. If things go awry, you’ll have peace of mind knowing you have medical protection with travel insurance.

For medical emergency coverage, a standard travel insurance policy may include:

• Hospital admission fees
• Operations and operating room fees
• Ambulance fees
• X-rays and lab tests
• Dental costs

Travel insurance companies also usually include coverage for emergency medical evacuation and repatriation. In recent years following the pandemic, medical insurance has become a consideration for many American travelers.

Some companies also offer medical coverage for sports and adventure enthusiasts. Overseas medical expenses and treatments can add up, especially if you’re into extreme sports.

Rental Car Protection

Singapore requires car rental companies to have insurance . In most cases, rental car insurance in Singapore covers the vehicle in the event of traffic accidents. Most car rental companies opt for a basic collision damage waiver coverage that comes with limitations. Two important factors to look out for include:

• Most car rental companies will choose to opt for a higher excess, or what you will have to pay when making a claim.
• The majority of companies will only cover car use in Singapore.

Check your insurance policy before driving a Singapore rental car into other countries. For example, you may not have coverage if you drive a vehicle from Singapore to places like Hong Kong, Brunei, Cambodia or Malaysia.

If you’re traveling to Singapore and planning to rent a car, you can also purchase travel insurance with rental car coverage for extra protection. Some types of rental car coverage include:

• Collision damage waiver
• Theft protection
• Third-party liability
• Personal accident insurance

Trip Cancellation Insurance

Trip cancellation insurance can reimburse you in the event of unforeseen circumstances while traveling. This type of travel insurance covers cancellations for the following reasons:

• Death of a traveling companion or immediate family member
• Diagnosis of a serious medical condition or injury
• Natural disasters or dangerous weather conditions
• Domestic or international acts of terrorism
• Legal obligations like jury duty

Trip cancellation insurance is mostly limited to the above reasons. For more flexibility, it’s best to opt for CFAR coverage.

How Much Does Singapore Travel Insurance Cost?

The cost of travel insurance can vary depending on your coverage preferences, age and desired destination. Whether you’re searching for single-trip plans or annual multi-trip coverage , there are multiple providers to consider. And if you are on a budget, cheap travel insurance options are available.

To receive a quote from a travel insurance provider, you’ll be required to submit the following information:

• Destination country
• Your home location
• Age group and the number of travelers
• Total trip price

We requested quotes from ten travel insurance companies for their most affordable plan for a trip to Singapore. The below quotes are for a 30-year-old traveler from Florida, traveling to Singapore for ten days in September 2024, with a total trip cost of $4,000. Policies include coverage for cancellations, interruptions, delays, medical care and evacuation.

These quotes were collected in April 2024 for a trip in September 2024.

How Do I Get Travel Insurance for Singapore?

There are a few things to consider before purchasing a travel insurance plan for your trip to Singapore. First, it’s worth seeing if your current health insurance plan or credit card offers any overseas coverage. We also recommend you check to see if your health insurance extends to medical emergencies abroad.

Compare various insurance options and consider factors like COVID-19 coverage, medical expenses, emergency assistance, trip cancellation and travel delays. For example, most major airlines offer travel insurance when booking flights, but coverage may not include specific medical emergencies.

Remember, full reimbursement isn’t always guaranteed, so carefully review policy wording and disclaimers. Familiarize yourself with coverage exclusions and consider add-ons to enhance your travel insurance coverage.

Singapore Safety Tips

Singapore is considered one of the safest countries for travel . Whether you are traversing this modern, metropolitan city-state as an experienced traveler or a first-timer, here are some things to take into account:

Crime and Safety

Crime rates are relatively low in Singapore. However, petty crime can still happen in major tourist areas, hotel lobbies, airports and public transportation facilities. Keep an eye out for pickpocketing and theft and, if possible, keep your valuables stored in locked safes when not in use.

Day Trips, Tours and Excursions

There are plenty of options for travel from Singapore, whether you are planning a day trip to Malaysia or a longer stay in Indonesia or Thailand. If you’re planning an active activity, make sure your travel insurance plan covers medical expenses and emergency assistance.

As of February 2023, the Singapore government has lifted all restrictions regarding COVID-19 .

The country does not require COVID-19 coverage and vaccinations for international air travelers. You also do not need to show a vaccine passport to return to the U.S.

In case of an emergency when traveling in Singapore, call the U.S. Embassy hotline at +(65) 6476-9100.

Is Travel Insurance for a Singapore Vacation Worth It?

Although travel insurance for a Singapore vacation is not mandatory, it comes with many benefits. Standard insurance may cover you for lost baggage , medical emergencies, flight postponements or other travel inconveniences. Or you can opt for more comprehensive coverage, which could include protection for valuable items like cameras and sporting gear.

Travel insurance can also offer peace of mind if you have to cancel your trip due to unforeseen circumstances. Plus, there are many add-on options to improve your travel insurance coverage — like CFAR or rental car coverage.

Ultimately, it’s up to you if travel insurance is worth it for a vacation to Singapore. We recommend comparing quotes and general information from at least three travel insurance companies before purchasing a policy.

Frequently Asked Questions About Travel Insurance in Singapore

How can i claim flight compensation.

The U.S. does not always require airlines to compensate you for delayed or canceled flights. Most major airlines have limitations that only allow refunds if cancellations are the airline’s fault or due to overbooking. However, travel insurance offers reimbursement for nonrefundable costs, such as airline tickets, for certain trip cancellations.

Do you need travel insurance for Singapore?

You are not required to have travel insurance to enter Singapore. But purchasing travel insurance can offer policyholders peace of mind in knowing their trip is protected against unexpected events.

Do tourists get free health care in Singapore?

Travelers do not receive free health care in Singapore. But medical expenses can add up if you need treatment while abroad. Travel insurance can help cover emergency medical expenses while in Singapore. Or you can check to see if your health care extends to emergency care while traveling.

Can I buy travel insurance after I depart for Singapore?

No. To claim reimbursement, you need to purchase travel insurance before your departure date.

If you have questions about this page, please reach out to our editors at [email protected] .

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Get up to 35% off your next travel plan! 35% off single trip plans or 30% off annual plans --> Receive a S$15 eCapitaVoucher when you purchase travel insurance of min S$80 nett premium. Offer valid till 31 December 2023. T&C apply. -->

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Other benefits for your peace of mind.

• Optional benefit to cover for trip cancellations and curtailments within 30 days before start of insured trip due to diagnosis of COVID-19
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• Optional benefits for annual policies to cover Extreme Sports and Activities, Sports Equipment.
• Family plan covers both immediate and extended family members (if added to policy)
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Covid-19 optional benefit, major exclusions, promotions terms and conditions, important notice, karmen's personal tips.

Happy International Women's Day! This year, I am teaming up with @CitiSingapore to share how I manage my finances.

As part of the “Your Wealth, Your Way” theme, I am going to share with you how I feel empowered by being financially savvy and taking charge of my wealth, my way.

In 2023, one of my personal goals is to become more savvy at managing my finances.

Here are a few tips I've learned:

1. Getting super clear on your financial position - updating my total assets and liabilities every quarter. (Tip: I use Citi PayAll feature to pay for my insurance and utilities. With payment of a fee, I can earn Cashback too).

2. Getting rewarded for my spending. For example, when I book bigger ticket items like flights and hotels, I can get cash back with every eligible purchase thanks to my Citi Cash Back+ Card.

Neethu's Personal Tips

Are you a financially savvy woman? If you are like me, you want to answer this question “Yes – of course I am!”, but in your gut, you are probably still unsure!

That's why for International Women's Day I have teamed up with my personal banking partner Citi to share some tips on what we as women (and men too) can do to become more financially savvy!

- Set achievable financial goals for yourself, which includes saving, budgeting, and investing. Think of both short-term, long-term, and contingencies. Don't forget to think about insurance and retirement plans as well.

- Once you have your goals in place, it's time to come up with a financial plan and invest wisely. This may seem daunting at first, but don't be afraid to ask for help! Seek advice from a trusted financial services provider on how to grow, diversify and optimise your portfolio with a variety of products, which can range from Online Foreign Exchange (eFX), unit trusts, equity trading, fixed income securities and so much more.

- Know your finances and take control! Make it a habit to review your accounts and investments on a regular basis. I use the Citi Mobile ® App and the Wealth Analysis Dashboard feature where I can manage my investment portfolio and access insights from anywhere. Once you get the hang of it, you will be able to easily manage your own finances and adjust your plan accordingly.

It's "Your Wealth, Your Way" and it's time to take charge of your financial future!

xoxo #SuperMommySG

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The journalists on the editorial team at Forbes Advisor Australia base their research and opinions on objective, independent information-gathering.

When covering investment and personal finance stories, we aim to inform our readers rather than recommend specific financial product or asset classes. While we may highlight certain positives of a financial product or asset class, there is no guarantee that readers will benefit from the product or investment approach and may, in fact, make a loss if they acquire the product or adopt the approach.

To the extent any recommendations or statements of opinion or fact made in a story may constitute financial advice, they constitute general information and not personal financial advice in any form. As such, any recommendations or statements do not take into account the financial circumstances, investment objectives, tax implications, or any specific requirements of readers.

Readers of our stories should not act on any recommendation without first taking appropriate steps to verify the information in the stories consulting their independent financial adviser in order to ascertain whether the recommendation (if any) is appropriate, having regard to their investment objectives, financial situation and particular needs. Providing access to our stories should not be construed as investment advice or a solicitation to buy or sell any security or product, or to engage in or refrain from engaging in any transaction by Forbes Advisor Australia. In comparing various financial products and services, we are unable to compare every provider in the market so our rankings do not constitute a comprehensive review of a particular sector. While we do go to great lengths to ensure our ranking criteria matches the concerns of consumers, we cannot guarantee that every relevant feature of a financial product will be reviewed. We make every effort to provide accurate and up-to-date information. However, Forbes Advisor Australia cannot guarantee the accuracy, completeness or timeliness of this website. Forbes Advisor Australia accepts no responsibility to update any person regarding any inaccuracy, omission or change in information in our stories or any other information made available to a person, nor any obligation to furnish the person with any further information.

Travel Insurance For Vietnam: Everything You Need To Know

Updated: Apr 26, 2024, 11:14am

Table of Contents

Do australians need travel insurance for vietnam, what does travel insurance for vietnam cover, frequently asked questions (faqs).

Vietnam is an increasingly popular travel destination for Australians, with the country even hoping to encourage more Aussies to visit by potentially waiving visa requirements in due time.

The Southeast Asian country is set to be high on the list for Aussies going overseas in 2024. The number of Australian tourists in Vietnam now exceeds pre-pandemic levels: more than 317,000 Australians visited Vietnam in 2019 , while there were 390,000 Aussie visitors in 2023.

Plus, as more and more flights become available, such as low-cost carrier Vietjet Air launching a direct service between Hanoi and Melbourne earlier this year, getting to Vietnam is becoming easier for Australians.

If the direct flights, fascinating history, vast scenery and delicious food aren’t enough to convince Australian travellers, the cost may be. Vietnam is considered one of the cheapest travel destinations in the world for Australian tourists due to our strong conversion rate against the Vietnamese Dong and the nation’s low cost of living in comparison to our own.

And while cheap thrills may be what you’re after on your vacation, it’s important not to skimp on the necessities that may cost that little bit extra—such as travel insurance. This guide outlines what you need to know regarding travel insurance in Vietnam.

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Investing in travel insurance is a good idea for any overseas trip. Travel insurance policies can help protect you from having to dive deep into your pockets, with many offering unlimited medical treatment while abroad and cancellation cover for your trip should the unexpected occur.

Travel insurance is not just handy for medical purposes or travel changes, either. Your personal items can be covered, should any baggage go missing or an important item be stolen—which, unfortunately, often occurs in Vietnam.

Smarttraveller warns Australians to be alert at all times in Vietnam, considering petty theft–including bag slashing–is common in tourist areas and crowded places, especially during holiday times. Snatch-and-grab theft by thieves on motorcycles is also common, the website states.

Like most international travel insurance policies, you will be able to find basic coverage for your trip to Vietnam, or choose to opt for a more comprehensive, albeit more expensive, policy.

While a basic policy will often cover medical expenses and lost luggage,a comprehensive policy includes a lot more. Most basic policies also likely won’t offer compensation for travel delays, stolen cash, accidental death and more.

Additionally, if you are going on a trip to multiple countries within the year, it may be worth opting for an ‘annual multi trip’ insurance instead—making sure that there are no exclusions to the regions you are wishing to visit.

Visa Requirements For Australians Travelling to Vietnam

You’ll still be allowed to travel to Vietnam if you don’t invest in travel insurance, but you do so at your own risk—and, as stated, it is highly advised to have a travel insurance policy for any overseas trip.

However, what you cannot do is enter Vietnam as an Australian tourist without a tourist visa. While Vietnam will grant Australian citizens visas on arrival, applying for one online is much easier.

A tourist visa costs under $100 AUD; however the exact price depends on your length of stay.

The Vietnamese government may consider waiving visas for Australian citizens, especially since many other SEA countries have done so such as Indonesia and Thailand .

However, at the time of writing, Forbes Advisor Australia has confirmed that Australian citizens must still obtain a visa to visit Vietnam for tourism purposes.

The exact inclusions of your travel insurance will be dependent on your personal policy and the provider.

However, generally speaking, you can expect a travel insurance policy for Vietnam to offer some level of cover for:

• Medical expenses;
• Lost, damaged or stolen luggage;
• Travel cancellations or delays ;
• Personal liability;
• Credit card fraud;
• Covid-19 expenses;

If you are partaking in certain sports and activities, you will need to make sure that you choose a policy that covers them. You’ll also need to make sure that your policy covers any pre-existing medical conditions as well.

Plus, if you are travelling with valuables, you may wish to opt for a policy that lets you increase the protection cover on your items.

Ultimately, you need to consider what your trip consists of, what you will be taking with you, and your physical health to establish what policies would be appropriate for you.

From there, you can compare quotes of different policies and providers to ensure you have the optimal—yet affordable—cover for your trip to Vietnam.

Does Travel Insurance Cover The Ha-Giang Loop?

Considered one of the most scenic motorcycle routes in the world, the Ha-Giang Loop is a popular tourist activity in Vietnam for adventurous travellers. If the Ha-Giang Loop is one of your goals, you’ll need to make sure you have travel insurance that covers motorcycling.

Occasionally a policy may include this as one of their included ‘sports and activities’, but it is more often the case that you will need to purchase an additional ‘adventure pack’ that is either specific to, or includes, motorsports.

Even so, when purchasing an additional pack to cover motorbikes, you need to be cautious of the conditions. For example, some policies will only cover motorcycle riding if the bike you are riding has an engine under a certain size.

Often, coverage will cease and claims won’t be accepted if you haven’t been wearing the correct safety equipment such as boots and a helmet, or have been under the influence of drugs and alcohol.

What Does Travel Insurance Exclude?

Your travel insurance policy may exclude some activities that you wish to partake in, unless you can opt-in to purchase an additional adventure pack as explained above in regards to motorbike riding.

Just like with the inclusions of a policy, the exclusions depend on what type of policy you choose, and what provider you go with.

Commonly, however, you won’t be covered for instances where you:

• Break the law;
• Are under the influence of alcohol or drugs;
• Partake in an excluded activity;
• Receive medical treatment for a pre-existing condition that was not disclosed;
• Travel to a ‘Do Not Travel’ destination as outlined by Smarttraveller.

As always, it is essential to read the product disclosure statement (PDS) of your travel insurance policy carefully to understand what you will and won’t be covered for while overseas.

Do I need a visa to travel to Vietnam?

Yes, as of April 2024, Australian tourists still need a visa to travel to Vietnam. This visa can be obtained on arrival, or purchased online prior to travel. The visa takes approximately three days to process online, and the cost depends on how long you intend to stay in the country.

Does international travel insurance cover Covid-19?

Many comprehensive travel insurance policies now cover Covid-19, including medical conditions related to Covid-19 or trip cancellations due to a Covid-19 diagnosis. However, it is not guaranteed that all policies will. It’s important to check your policy’s PDS carefully to understand what it will and will not cover in regards to Covid-19 for both you and your travelling companions.

Related: Travel Insurance And Covid: Are You Covered?

How much does travel insurance cost for Vietnam?

The cost of your travel insurance for a trip to Vietnam will depend on your age, your health, the activities you wish to partake in, and the length of your stay.

For example, for a 34 year old with no pre-existing medical conditions travelling to Vietnam for two weeks, a policy from some of our top choices for comprehensive travel insurance would cost around $130 (based on quotes from Cover-More , 1Cover , and Fast Cover ).

The prices of these quotes would change depending on a chosen excess, cancellation cover, and any additional coverage options you may choose to purchase such as adventure packs or cruise cover.

Related: How Much Does Travel Insurance Cost?

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Tick travel insurance top cover review: pros and cons, was discovery travel insurance review: features, pros and cons, fast cover comprehensive travel insurance review: pros and cons, our pick of the best domestic travel insurance for australians, travel insurance for indonesia: everything you need to know, travel insurance for singapore: the complete guide.

Sophie Venz is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously the Associate Editor of SmartCompany, Sophie has worked closely with finance experts and columnists around Australia and internationally.

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The high cost of millions of Texans losing health insurance coverage

• Oops! Something went wrong. Please try again later. More content below

Apr. 24—Since the expiration of COVID-19-related provisions requiring states to keep residents enrolled in Medicaid, an estimated 2.1 million Texans have lost their coverage. Texas has by far the highest number of uninsured in the country and has removed significantly more individuals from coverage than any other state, information from the Perryman Group says.

The primary reason to maintain and expand health insurance access is to help some of the state's most vulnerable residents to obtain needed care, thus improving the lives of individuals and families. In addition, there are significant economic and fiscal benefits.

With 2.1 million fewer Texans covered by health insurance, health-related spending decreases, reducing business activity in communities across the state and throughout the economy. Uncompensated care also rises, along with insurance premiums. In addition, it becomes more difficult for people to obtain the care that they need, causing negative effects on morbidity and mortality outcomes and, in turn, decreasing productivity. Lower productivity associated with adverse health outcomes reduces economic activity.

The Perryman Group estimated the economic costs of decreasing the number of Texans covered by health insurance by 2.1 million and found that, if the situation persists, the state loses $58.9 billion in annual gross product and almost 509,200 jobs (including multiplier effects). Economic harms are spread across the state. Even worse, millions of people are now finding it harder to get the health care they need.

For more details please refer to the full brief, available on the Perryman Group website as a PDF.

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