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Sous Chef - Greece

Greece • Competitive

Bike Tour Guides - Worldwide!

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Groups and Events Executive - Chelsea, London

Chelsea, London • Competitive Salary and Service Charge...

Guest Relations Executive (Junior Duty Manager)...

Greenwich, London • £27,000 per annum + Service Charge

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If you have a passion for travel…we have the perfect role for you!

Hays Travel is proud to be the UK's largest independent travel agent with over 42 years' experience, employing over 4000 people, with 461 retail branches (and growing) and a state of the art Head Office in Sunderland. With a Franchise, Independence Group and Homeworking model operating throughout the country, we are a major player in the Travel industry. We have many accolades that recognise the great service we provide to our customers and how we do this through being am employer of choice and we hope that to attract you in our growing Company.

If you enjoy working with people and you are looking for a diverse and rewarding career in a friendly, fun, family organisation, then we would love to hear from you. There are opportunities for everyone; from retail travel sales, to call centre opportunities to various roles that operated in our Head Office. We are also a leading apprenticeship provider who enable over 500 apprenticeships annually.

Start your career with Hays Travel and you'll get the chance to create memories and make friends alongside a long-lasting and fulfilling career - be part of our family.

Opportunities at TUI UK&I

Engineers wanted

The smell of kerosene in the air, the sound of starting turbines. Nothing gets your blood pumping like this?

Are you looking for a new challenge in a modern and professional environment?

Then join us and help us keep these beautiful machines up in the air as a licensed engineer.

Who are we?

We’re adventure seekers. Smile givers. Impact makers. We’re TUI. As the UK’s leading travel brand, we make holiday dreams come true and you could be a part of this.

With over 6 million customers, 60 planes, 300 shops and 5 Cruise and 3 River Cruise ships, TUI is full of opportunity.

Globally we’re recruiting across our teams including Head Office, Retail and Digital functions.

HEAD OFFICE

MARELLA CRUISES

RETAIL & CONTACT CENTRE

EARLY CAREERS

DIGITAL & TECHNOLOGY

HOLIDAY DESTINATION AND SKI JOBS

ALL CAREERS

Life at TUI

At TUI we say Let’s TUI it . For us, that means creating smiles every day. We have a can-do attitude, to find solutions and tackle every day together. So whether we’re dreaming up new ways to make our customers happier, or connecting with our colleagues, we’re creating a culture that’s as positive as the experiences we offer.

Frequently Asked Questions

We’ve got all the answers to your general questions. Plus even more details on our Retail, Contact Centre and Cabin Crew careers.

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Explore destinations

• Indian Ocean
• South East Asia
• Australasia & Pacific
• Central America
• North America

Tailor-made holidays and safaris full of extraordinary experiences and the same personal service you'd expect from Kuoni.

• South Africa

Visit your local store or make an appointment to get face-to-face advice from our friendly team.

We’re here to tailor-make a beach holiday that’s right for you

All inclusive

Our hand-picked all-inclusive holidays include, boutique, family & wellness resorts.

Romantic honeymoon package you’ll remember for the rest of your lives.

Incredible Family holidays from Kuoni, adventures your family will always remember.

City breaks

Our hand-picked luxury city breaks in Europe, Asia, Africa, Middle East and the USA

Romantic retreats and group get-togethers on our adults-only holidays

Safari Holidays

Let us take you on safari in Africa for the best animal viewing on the planet.

LGBTQ+

Romantic retreats or special occasions on our LGBTQ+ holidays

Multi-centre

Combine different destinations, resorts and tours for a dream multi-centre.

Enjoy the best of both worlds: a luxurious and out-of-the-way villa holiday at a resort

Spa & wellness

Handpicked spa & wellness retreats, pampering or activity holidays all tailormade by Kuoni

Create a tailor-made self-drive itinerary for a trip to immerse yourself in outdoor life.

Sit back, relax and enjoy the view during one of our luxurious train journeys

Dubai: Jewel of the Emirates

Attitude hotels collection.

This portfolio of charming retreats in Mauritius is leading the way in with their collection eco-committed hotels, ranging from adult-only retreats to family-friendly havens.

Where to travel in 2024

Which is better: Mauritius or Maldives?

The best things to do in Borneo

The best beaches in Europe

Secrets to planning the ultimate Californian road trip

Turquoise dreams: A guide to the Indian Ocean islands

Offbeat gems: The Caribbean's hidden treasures

What to do in Canada: the ultimate bucket list

Speak to one of our experts now about this offer

Call us on - 0800 092 4444

Or drop into your local Kuoni store to find out more

Call us on - 0800 294 9710

Call us on - 0800 294 9728

It's not just our holidays that are award-winning

Our workplaces are too

Escape the ordinary

At our worldwide travel company, we provide a travel career with a difference, from our welcoming team culture to the exceptional experience we give our customers.

As a winner of multiple travel employer awards, we place an emphasis on helping our people grow, creating incredible opportunities and travelling the globe to explore places you’ve always dreamt of.  All in the name of work.

We call it the Kuoni Difference.

During my career I’ve visited many wonderful destinations in unique and exciting ways, such as luxury touring across South Africa and Tanzania, conferences in Italy, Spain and Miami, undertaken numerous journeys to the beautiful Maldives, to exotic trips across the Far East, to name but a few. The travel opportunities have been incredible. Kuoni really value their people alongside the insight they can offer, and personal development is always something they encourage and promote. I’ve also been fortunate enough to be sponsored for my Business and Travel Management degree. All of these elements have made Kuoni a place I love to work.

Amy Roullier Distibution Partnership Manager

Kuoni Travel UK is part of DER Touristik, one of Europe’s leading travel groups. Kuoni has continued to set the pace in luxury worldwide travel in the UK market for over 50 years. We are regularly voted as one of the best holiday companies in the country by readers of national newspapers, travel industry titles and accredited businesses such as Which?. We excel in creating tailor-made, bespoke holidays and honeymoons to more than 90 destinations around the world. A big part of this is down to our knowledgeable, enthusiastic, friendly and passion filled team who go the extra-mile for our customers and understand what it takes to deliver the most incredible and unforgettable holiday experience.

Don’t just take our word for it

Here at Kuoni we are extremely proud of the honours we have received which has seen us voted as one of the top employers in travel. We have previously been voted as one of The Sundays Times Best companies and more recently winners of the ‘Best Place to Work in Travel’ title from the TTG Awards 2021 and winner of the ‘Best Large Company’ in the 2022 Best Workplaces in Travel awards. We strive to develop a talented and empowered team. We’re committed to our employees, meaning we work hard to ensure; fair compensation and benefits, colleagues who support and inspire, and the flexibility to explore exciting new challenges and roles.

Come and join our team

Everyone in our team makes a difference and you could too.

We are always on the look out for people who shine, bring their passion for travel to life and take an exceptional approach to customer service. We strive to find talented, creative and adaptable people who flourish on working in a positive, friendly and ever-evolving business . If this is you, take a look at our vacancies

When you work in one of our beautiful stores, you’ll discover a travel career with a difference. Come and join our team of enthusiastic, inspiring, and knowledgeable people and experience the buzz of sharing your passion for travel. You’ll sell an unrivalled range of luxury holidays, add the Kuoni touch to take things to the next level, and jet off around the world on incredible educational trips. To give you a good feel for retail, our main roles include:

Our customers can talk to one of our highly experienced Destination Experts or Customer Support teams based within our dynamic and energised virtual contact centre. From carefully listening to our customers and understanding their holiday dreams, building an individually tailored itinerary, to ensure making sure that every element runs smoothly, our experts are on-hand throughout. Our highly experienced VCC community are based remotely, working from home and are fully connected to our Head Office and each other using the latest technology.

The heart of our business is our open-plan office in Dorking, Surrey. We have over 100 team members working in Product & Purchasing, Data Set Up, Operations, Customer Services, Marketing, IT, HR and Finance. There are also roles that support the sales teams who are based in stores or working remotely in Virtual Contact Centre teams. Many roles are suitable for hybrid working, combining the flexibility of home working with time in a fun and approachable atmosphere.

Our Retail Roles

Personal travel expert.

Our Personal Travel Experts build relationships, then they build holidays. They invest the time to earn their customer trust and devote themselves to finding the best possible holidays and experiences to share with our customers. More than just a transaction, our PTE’s create an understanding with their customers and share their world of travel knowledge and experience. Here at Kuoni we can make planning even the most complex of holidays a simple, relaxing and pleasurable experience whilst attending to all of our customers travel desires.

Assistant Manager

Our Assistant Managers are a role model and mentor to the Personal Travel Experts within their team. They share their wealth of experience and knowledge to those starting out on their retail journey as well as existing team members. Their role provides a strong support to the Store Manager with the successful day to day running of the store and its development, deputising as and when necessary, whilst always maintaining their own customer relationships and exceeding their personal sales targets.

Store Manager

Our Store managers are supportive, encouraging, inspiring and motivational. Always one step ahead, they are responsible for overseeing that the day-to-day tasks within the store are delivered to the highest standards and the best of everyone’s ability. They lead their team to deliver against revenue targets & KPI’s whilst driving exceptional industry-leading customer service and maximising the store customer experience.

Our Virtual Roles

Destination experts.

Our Destination Experts are full of passion and knowledge about all our Kuoni featured destinations.    Whether it’s taking a direct call from a customer or a travel agent, responding to an e-mail enquiry or a live chat, our destination experts deliver a truly personal service.  Their mission is to make the complex, effortless. To make every holiday feel exclusive, and to turn our customers’ hopes and dreams into brilliant and lasting memories, adding personalised touches for a truly special experience.

Customer Support Specialist

If you love helping customers and solving problems, then this could be your ideal role. Our Customer Support Specialists have a passion for incredible service and answering an array of queries from customers who are ready and waiting to jet off on their ultimate holiday experience.  No query is too big or too small to ensure our customers have the best and most extraordinary holiday experience imaginable and our Customer Support specialists thrive on exceeding all expectations.

Our Head Office Roles

What our team say.

I joined the company 5 years ago as a Personal Travel Expert, and now I work in the Customer Experience and Legal team! There is always so much support and opportunity for progression, if you want it. If you love travel, there is no better choice.

What a team we have here at Kuoni - I can say passionately, I have met some of the best, brightest, and most talented people in my career which has spanned over 19 years in the industry. I wouldn’t hesitate to recommend Kuoni as an employer.

I first joined Kuoni at just 17 years old and was able to try out different departments over the years to find the right fit for me, enjoying plenty of encouragement along the way.  It is a social and friendly place to work and I have gained friends for life.  

We are like a family here at Kuoni! There is a such a friendly and relaxed environment here which is probably the reason why people work here for many years. I would 100% recommend Kuoni as an employer.

What’s on offer for you?

We understand that there’s more to work benefits than annual leave and pensions. We offer ongoing training and strong career progression opportunities, as well as the chance to broaden your horizons and see the world in an exclusive way.

• 25 days’ annual leave, plus additional extra days on milestone work anniversaries
• Additional Leave Purchase Scheme, with the opportunity to buy an extra 5 days holiday
• Contributory pension scheme
• Discounted Staff Travel opportunities and competitions with travel prizes
• Flexible working hours and hybrid working at our head office
• Free annual family travel insurance
• 2 days of paid leave per year to volunteer and give something back to the community
• Additional day off for your birthday
• Interest-free season ticket loan
• Perkbox membership with an array of discounts and wellbeing support
• Electric vehicle salary sacrifice scheme, with great savings on a brand-new lease car
• Employee Assistance Programme that provides a complete support network, offering expert advice for both professional and personal matters
• Wellbeing support from our fully trained Heads Together Team
• Free flu vaccinations and eye tests
• Significantly enhanced maternity and paternity leave and family friendly policies
• A friendly, professional, inclusive and collaborative environment working with like-minded people who live and love travel

Sales roles

• Unrivalled training, with a five-week virtual programme, supported by in-store training
• Ongoing coaching and development throughout your career, from our dedicated sales support and training teams
• Exceptional opportunity to earn monthly, uncapped performance related pay
• At least one educational trip per year, gaining first-hand knowledge to share with your customers. Recent unforgettable trips for our travel experts have included the Maldives, Galapagos, the French Alps, Malta, Kenya and Corfu
• Weekly opportunities to earn incentives such as cash, vouchers, experiences, accommodation, flights and holidays
• Annual clothing allowance to create your ‘Wear to Work Wardrobe’
• The top sales performers in our retail stores are awarded an overseas VIP trip
• Strong connection and support with open communication with our leadership team and amazing head office
• Opportunity to grow your own database of VIP customers and build lasting relationships, wowing your customers with our award-winning service and Kuoni touches
• Opportunity to attend and organise events as a Kuoni ambassador
• The chance to take on extra responsibilities such as running your store’s social media account or in-house projects
• Strong recognition and internal promotion opportunities; chances to move up to Assistant Manager, Store Manager or into a head office role
• Yearly overseas conferences for our Retail Store Managers & Assistant Managers
• The unique opportunity to sell an unrivalled range of luxury holidays. As both a tour operator and travel agent, we can create Kuoni itineraries from scratch and find the perfect holidays from our handpicked travel partners.

See our current opportunities

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Search 255 jobs

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Featured jobs

FIT Travel Sales Consultant

Cheltenham, Gloucestershire • Competitive Salary

Travel Consultant (Japan Specialist)

Bristol • £23,000 - £28,000 per year DOE + comm...

Travel Consultant

Chineham, Fleet, Tadley, Hook • Base salary plus bonus

Assistant Manager - Contact Centre (Sales)

Wallington South, Sutton • Up to £29,000 pa

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Career news and advice

How to update your CV

Whether you’ve changed roles recently or been working with the same company for your whole career, updating your CV can be a daunting task, but it doesn’t have to be.

 U pdate your CV

Guide to a successful job interview

Many people get worried about the prospect of job interviews – especially if it’s been a considerable amount of time since you last had to undertake one. So it’s important to take away at least some of the tension by making sure you’re completely prepared. By planning certain things in advance, you’ll be free to concentrate solely on your answers and securing that new job.

How to improve your LinkedIn profile

Whether you like social media or not, LinkedIn is now firmly established as a major part of any recruitment process. Most employers check applicants’ profiles and many people secure jobs simply through their connections on the site. Whether you’ve already got an account or not, there’s a few simple ways to make your profile stand out!

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Find the travel or hospitality job for you!

Find travel & hospitality job vacancies in the UK on Travel Weekly Jobs. Use our jobs search to find the latest jobs.

Browse the best travel & hospitality jobs including hotel, restaurant, pub & bar, travel agent, home working, tour operator and cruise ship jobs on Travel Weekly Jobs.

To get your perfect job in travel, tourism and hospitality sent to you – choose from Jobs by Email or RSS feed .

Recruiting?

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Recruitment specialist backed by former Dragon launches in UK

A former holiday rep who launched a travel recruitment firm, which is backed by former Dragon’s Den star James Caan, has moved into the UK market.

Sathya John set up Pronto Recruitment earlier this year and is now expanding with investment from Caan, a serial entrepreneur who founded investment firm Recruitment Entrepreneur in 2014.

Barcelona-based Pronto Recruitment started operations in Spain and western Europe and is now targeting the UK.

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We pride ourselves on creating incredible travel experiences. So, finding people who share our passion is essential.

Homepage > Careers

Working at ITC

At ITC, our job opportunities offer the chance for you to share your passion for travel across our diverse brands and departments.

Whichever brand or team you join, our whole business is united by our shared workplace values, driving us to strive to be our absolute best.

Our culture

We always aim high at ITC. Which is why we are so dedicated to creating the best place to work for our people.

Everyone across our business is inspired to succeed by the essential principles we use to guide our behaviour, decision-making and actions.

We call this the ITC Way.

Current opportunities

From sales to marketing, finance, administration and product roles, find your place at ITC with our current opportunities.

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Deva Travel

Elite Travel Concierge

Inspiring Travel

Private Clients

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Arctic Specialist

This role is ideal for someone with a passion for Iceland, Scandinavia and the High Arctic. This job involves creating and converting the sale of tailor-made itineraries and tours for our clients.

Balkan & European Specialist

This role offers a chance to indulge your passion for the Balkans and our other Eastern European destinations and share it with others.

Follow us on LinkedIn

To keep up to date with our latest news and opportunities at ITC, follow us on LinkedIn.

FEATURED JOBS

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Training & Benefits

Core beliefs & values, our locations, the ttc story.

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Travel and tourism

There is a problem, airline customer service agent, airline passenger service agent, air travel assistant.

Airline customer service agents make sure passengers and their luggage safely board the right aircraft at the right time.

Airline pilot

Aircraft pilot, co-pilot, first officer, captain.

Airline pilots fly passengers and cargo to destinations around the world.

Airport information assistant

Airport information assistants help passengers in airports.

Flight attendant, air steward, air stewardess

Air cabin crew help make sure that airline passengers have a comfortable, safe and pleasant flight.

Cruise ship steward

Cabin steward.

Cruise ship stewards clean and service cabins on board cruise ships.

Commercial diver

Divers work underwater at sea, or in rivers, lakes, canals and reservoirs.

Heritage officer

Historic buildings officer, listings officer.

Heritage officers support teams to take care of buildings, monuments and places valued for their cultural and historical importance.

Hotel manager

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Hotel managers are in charge of the day-to-day running of a hotel.

Hotel porter

Hotel porters welcome guests, carry their luggage and answer their questions.

Hotel room attendant

Hotel room attendants make sure that hotel rooms are clean, tidy and inviting for guests.

Housekeeper

Hotel housekeeper, housekeeping manager, head housekeeper.

Housekeepers organise hotel staff to make sure that all the rooms are kept clean and tidy.

Interpreter

Interpreters change spoken words from one language into another, either face-to-face or remotely.

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Visitor experience assistant, museum assistant.

Museum attendants take care of customers and security in museums and galleries.

Port operative

Stevedore, port worker, passenger operations worker.

Port operatives work with cargo, passengers and marine craft in ports and harbours.

Resort representative

Holiday rep, customer services rep, overseas rep.

Resort representatives look after holidaymakers during their stay.

Sailing instructor

Sailing instructors teach people to sail yachts and boats.

Tour manager

Travel manager, tour supervisor.

Tour managers manage the travel arrangements of holidaymakers and business clients to make sure their trips run smoothly.

Tourist guide

Tour guide, blue badge guide.

Tourist guides show visitors around places of interest like cities, historic buildings and art galleries.

Tourist information centre assistant

Tourist information centre assistants give information to visitors about transport, tourist attractions and local services and activities.

Travel agency manager

Travel manager.

Travel agency managers are responsible for the day-to-day running of travel agencies, meeting sales targets and promoting travel products.

Travel agent

Travel consultant.

Travel agents book business and leisure travel for customers.

Visitor attraction general manager

Visitor attraction general managers look after the operation and finances of an attraction, and the health and safety of staff and visitors.

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Retail Travel Jobs

Join our Retail team

Working in our retail stores is no ordinary travel role. We’ve been arranging holidays since 1985 and are the largest, most successful transatlantic tour operator, and market leader for travel to the USA and the Caribbean.

A Virgin Atlantic Holidays store is so much more than just a travel agent. All our stores offer mind-blowing holidays from family thrills and attractions in Florida to honeymoons in the Caribbean. We cover England, Scotland, Wales, and Northern Ireland. You can also find us in partnership with many ‘Next’ stores. So we’re sure you’ll find a store somewhere in your area, discover more here .

What skills and experience do I need to join the retail team?

We offer a variety of retail jobs and we’re always on the lookout for talented salespeople with a passion for customer service and supporting our reputation for being market leaders in the industry. We rely on outstanding individuals who are committed to providing excellent service. Our retail estate is a fast-paced environment, so you need to be flexible and resilient but it’s a perfect opportunity to challenge yourself and to develop an ever-growing skill set with all the benefits of being part of the Virgin Atlantic family.

Discover more about our range of travel retail careers below:

One of most popular roles is a Personal Travel Advisor. As our Personal Holiday Advisor, you won’t just be a salesperson, you’ll be an entrepreneur, marketing expert and dream weaver.

Your knowledge for all our products will be infectious and you will tailor each holiday to our customers’ interests and requirements. Everything we do always starts with our customers, and we truly believe in going out of our way to surprise and delight.

Our Supervisors within our retail stores champion customer service. They mentor and empower their team to make sure customers are consistently treated to those magic moments throughout their journey with us.

But it doesn’t stop here, they also inspire and build handcrafted holidays to match our customers interests on a daily basis. Our supervisors are not just travel agents, they are dream makers and ground breakers.

From profitability to team spirit, you’re responsible for everything that happens in-store. You control our commercial results, hire and shape talent and collaborate with the wider business to shape our retail strategy. Our management team are passionate about delivering exceptional standards, whilst bringing exciting ideas to drive the business forward.

Your next adventure could be just a couple of clicks away

What benefits can i enjoy.

We love to give our people the rewards that they deserve, the best deserves the best!

We have a whole list of great benefits in place to help you enjoy life to the full alongside giving back for your dedication and commitment to making our customers feel loved, these include:

• A number of free of fare flights to use on the Virgin Atlantic’s network. More than enough to satisfy the wanderlust!*
• A competitive commission scheme
• Become a member of Virgin Tribe – this is a treasure trove of discounts including Virgin Trains, UK festival tickets, Virgin Media, Eurostar and cinema tickets, to name a few
• An unrivalled place to work with unconventional professionalism, tons of friendly faces and a collaborative environment.

* after qualifying period of six months

We may alter or withdraw non-contractual benefits at our discretion from time to time.

The “Viv” is our iconic Vivienne Westwood uniform, and we wear it with incredible pride. After all, there’s nothing like a splash of red to make you out from the crowd.

But it’s not just about looking good. Made using technology that takes worn polyester clothing to turn it into new fabric, and elements from recycled plastic bottles, you’ll be looking fabulous while doing good for the planet.

Times have changed since our glamourous beginnings in 1984, and while we still do things in true Virgin Atlantic style, our uniform guidelines have been designed to offer increased comfort and more choice on how you want to express yourself at work

We encourage all our people at Virgin Atlantic Holidays to tap into their potential through training and development, so if your keen to build your skillset further, we can help facilitate this through additional learning, qualifications, support, and guidance. Our fantastic two-week virtual training course will give you all the skills your need to amaze our customers.

We believe in helping our employees realise their potential. Many of our area managers and supervisors started out as Advisors. Whatever your experience level might be when you join us, we have opportunities to help you move onwards. In a nutshell, you’ll be learning real skills from the best in the business while sharing in the many benefits of working for the famous Virgin brand.

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Our customer facing and sales teams have a common goal, meaning the skills and experience you gain in one of our retail stores will also equip you to work in other areas of our business.

Join one of our teams to deliver outstanding customer service.

Imagine calling somewhere as buzzy and exciting as an airport your office.

They say the best jobs make you fly, let’s see if that’s true.

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Voted in the Top 20 Great Places to Work, we make it our priority to keep our people feeling their best — with fun perks, strong benefits, and a real commitment to providing a work/life balance.

We’re proud to have created an environment where our people can share their incredible passion for travel and global cultures while making sure every client receives top-notch service and the best experience possible.

As a company who places great value on equal opportunity, our goal is to make sure we continue to empower the careers, aspirations and ambitions of our people.

Investing in our people:

At FCM, we believe our people are the heart of our business and therefore our most valuable asset. To help keep them feeling their best, we offer services such as Healthwise and Moneywise, which provide support and advice on physical and financial health.

• Access to world-class training and the chance to work within our business across the globe
• A confidential helpline for when you need private personal support
• Access to FCTG’s share plan program
• A three-month sabbatical after five years

To find out about our current vacancies, check out our jobs on our careers site. VISIT OUR CAREERS SITE

Reconnecting with our Alumni:

Once part of FCM, always part of FCM. We love to keep in touch with our alumni, and have a dedicated careers and professional development site. VISIT THE ALUMNI SITE

Gender Pay Gap Report 2021 

FCM's parent company Flight Centre Travel Group releases a Gender Pay Gap Report ever year - here's the latest. 

Where will your career take you?

If you’re passionate about travel, then you could find your perfect home with dnata. Our brands provide travel services to both businesses and consumers, constantly pushing the boundaries of what’s possible. We look for hard working people who thrive on a challenge but want to have fun with equally driven colleagues. Working locally, there are plenty of development opportunities. You’ll be able to make progress in a big team that works globally and has a great future. For ambitious individuals, there’s no better place to work.

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Why bcd travel.

Working at BCD means connecting, collaborating and celebrating. Together, we’re making a difference for our clients, partners and people.

Join a company that cares for its people and where all backgrounds, experiences and unique points of view are celebrated. But there’s much more on offer… We listen and execute on great ideas, no matter where those ideas come from or whoever brings them to us. We’re here to help you start your first business travel job, or let you flourish if you’re looking for the next challenge, in your career.

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We’ll reward your enthusiasm, passion and teamwork with our commitment to:

A flexible, remote, and dynamic workplace

Working from the comfort of home or the office, while focusing on what makes you happy..

People join BCD because we offer a dynamic work environment where no two days are the same. And our people stay because we care about their work-life balance. We’ve created a virtual working environment that empower our people to connect and work efficiently around the world. In fact, most of our workforce works remotely. Working for BCD means working from the comfort of home, cozy socks allowed!

Come work from one of our hubs in Europe, Asia Pacific, Latin America or North America.

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You’ll get the freedom to work remote from a location that suits your lifestyle and allows you to be successful in your job at the same time.

Where would you go to? Travel through Sri Lanka and meet your Sri Lankan colleagues, unwind on Copacabana’s beaches after your remote workday, or rediscover the nostalgic charm of your family’s hometown abroad, the options are endless.

You can work remote in another country (more than 33 to choose from!) for up to 60 days per calendar year, whilst you will remain on your home country’s payroll and continue tax and social security contributions.

Join our team and enjoy the freedom and flexibility of our Work from Anywhere policy.

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The importance of purpose at work

How finding meaning can change the way we feel about our careers, from three women who know

Does the job you do matter to you? It's a big question, but the past few years have prompted many of us to reflect on our professional output and whether it has meaning. Purpose-driven work that aligns with our values makes us feel energised and inspired; we know it when we feel it.

There are, of course, a variety of ways to satisfy a yearning for deeper meaning. Sharing your skills and inspiring the next generation as a teacher in further education , for example, can be incredibly fulfilling. If you've been working in industry throughout your career, you are likely to have plenty of those skills and real-world experience to pass on – and they're more valuable than you realise.

Embracing the pivot

One woman who has found purpose through this exact career pivot is Sophie Ellen Lachowycz. She was working as a fashion and portrait photographer when she was asked to run some workshops at West Suffolk College, where she now runs the two-year Fashion, Media and Promotion diploma course. Her award-winning photography has been featured in luxury magazines and exhibited internationally, but she says teaching in further education (any post-16 education that isn't a degree) has offered another level of enrichment.

After the workshops whet her appetite for further education teaching , she decided to pursue it more seriously. As it's not always necessary to have teaching qualifications before you start, she was able to train while lecturing part-time and still working as a photographer. “I don’t see teaching and my photography as two separate entities; they coincide and mutually benefit one another,” she says. “I teach practical techniques and methods to my students, which I use myself outside of the college, so it ensures I keep honing my skills while also helping me to experiment with new practices.

“Teaching in further education very flexible – the holidays give me plenty of time to do my professional work while I also have that regular income, so when I have fluctuations in photography commissions (common in creative fields), I have my bases covered.” Plus, for Lachowycz, it's something she finds hugely rewarding. “For many students, it might be the first opportunity they've had to really focus on a subject they’re personally interested in. It’s gratifying to help them produce work they’re proud of and explore what sort of career they might want in the future.”

Passing on your skills

Regardless of the field or business, finding work that matches our core values is a good place to start when it comes to finding professional purpose. For entrepreneur Jo Malone OBE, running her own business has enabled her to instil her personal values of creativity, entrepreneurship, resilience, honesty, and integrity.

.css-lt453j{font-family:NewParisTextBook,NewParisTextBook-roboto,NewParisTextBook-local,Georgia,Times,Serif;font-size:1.75rem;line-height:1.2;margin:0rem;padding-left:5rem;padding-right:5rem;}@media(max-width: 48rem){.css-lt453j{padding-left:2.5rem;padding-right:2.5rem;}}@media(min-width: 64rem){.css-lt453j{font-size:2.5rem;line-height:1.2;}}.css-lt453j b,.css-lt453j strong{font-family:inherit;font-weight:bold;}.css-lt453j em,.css-lt453j i{font-style:italic;font-family:NewParisTextItalic,NewParisTextItalic-roboto,NewParisTextItalic-local,Georgia,Times,Serif;} “Work towards your dreams every day, then your life will become what you always dreamed of”

“From being a young girl working in a flower shop, to becoming a perfumer and shopkeeper, I've always tried to find purpose in what I'm doing, no matter what stage in life I've been at,” she says.

Malone now finds meaning in passing on her skills and experience to the next generation. “The way we give back is by sharing our story,” she says. “Also, helping to train and give other people opportunities and to allow them to experience an entrepreneurial experience from top to bottom.”

There is a wide range of further education courses where you can share your own story, from photography and law to healthcare, engineering and tech, so there is likely to be a course where your industry skills and experience would be invaluable, whatever your current profession.

Hidden assets: The skills and experience you've gathered over the course of your career are more valuable than you think. Identifying and sharing them in further education could be the key to unlocking that sense of fulfilment, giving you the opportunity to change lives without changing career.

Inspired to find your own sense of purpose? Cremer advises taking the time to find out what makes you feel enthusiastic and engaged. “I often suggest diarising a date, maybe months away, on which you will make a decision about your future. That way you can park the big ‘why does nothing feel right?’ conversations in your head for a while and relax into discovering new things. Careers are very rarely all good or all bad.”

Find out more about how you could use your skills to change lives without the need to change your career at Teach in Further Education

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Money latest: American Express announces two big changes to credit card

Two changes to British Airways credit cards - which help customers collect Avios points towards flights - are coming. Read about this and the rest of today's consumer and personal finance news in the Money blog, and tell us your thoughts on any of the stories we cover in the form below.

Friday 12 April 2024 20:30, UK

• UK economy grows slightly for second month in a row
• American Express announces two big changes to British Airways credit cards
• How your neighbour's garden could wipe up to £57,000 from your house price
• At what age do you reach peak earnings?
• Prescription costs are rising - here's how to beat the hike
• Authentic or Greek-style? Your guide to getting healthier yoghurt for less
• 'WTF is going on with the price of olive oil?'
• Could I build a home gym for less than my gym membership?
• Basically...  Tax codes
• Cheap Eats : Great British Menu legend shares ultimate toastie recipe

Ask a question or make a comment

UK lenders have seen a rise in defaults on mortgages and credit cards - with the trend expected to continue in the coming months, according to a survey.

A poll of banks and building societies by the Bank of England reveals lenders reported higher default rates on secured loans and unsecured lending in the three months to the end of February.

The rates for mortgages, credit cards and other loans, as well as loans to small to medium businesses, are all expected to rise in the next quarter.

The BoE carries out the survey every quarter as part of its role to maintain financial stability.

It also revealed increased demand for borrowing, with this also expected to climb during the three months to the end of May.

Karim Haji, global and UK head of financial services at KPMG, said the latest BoE data suggests "a more positive economic outlook hasn't fed through to household finances yet".

"Defaults across all unsecured lending increasing over the same three-month period indicates many people are still struggling to meet their day-to-day costs. Lenders will need to be vigilant and continue to offer support for borrowers in the interim," he said.

By  Sarah Taaffe-Maguire , business reporter

Poor software and bias toward making only small, sequential changes is one of the reasons economic forecasters at the Bank of England failed to predict and prepare for the cost of living crisis, brought about by high inflation, according to a "once in a generation" review.

The review announced last year was undertaken by the former head of the US central bank, known as the Fed, and said the quality of the Bank's economic expectations "deteriorated significantly in the past few years" due to out of date software and "excessive incrementalism".

Though the "unusually large forecasting errors" were said to be "probably inevitable", according to the review, conducted by Dr Ben Bernanke.

The problem was not unique to the Bank, rather something all central banks and private forecasters suffered from, it said.

Read the full story here...

After the UK airports with the worst delays were revealed earlier today (see post at 1.15pm), we've been looking at your rights.

If you're unlucky enough to get stuck at an airport due to a flight delay, you may wonder if you're entitled to any compensation.

The good news is you may be - in certain circumstances.

First, it's important to know what flights are covered by consumer law. These are: 

• Any flight leaving a UK airport
• Flights operated by a UK/EU airline arriving at a UK airport
• Flights operated by a UK airline only arriving at an EU airport

When will I be entitled to help? 

You'll qualify for support if a short-haul flight under 932 miles (1,500km) is pushed back by two hours. 

This rises to three hours for journeys up to 2,175 miles (3,500km).

For long-haul flights going any further than this, four hours or longer counts as a significant delay.

What support will I get?

Under UK law, airlines must give passengers who are affected by a delay of at least two hours:

• A reasonable amount of food and drink (usually provided in the form of vouchers)
• Refunds for the cost of two free phone calls, faxes or emails
• Accommodation for passengers stranded overnight (usually in a nearby hotel)
• Transport to a hotel - or their home

Will I get compensation?

Usually, airlines have to provide compensation if a person's flight arrives more than three hours late.

The exception to this is when there are air traffic control problems or extreme weather, as these issues aren't their fault.

If you agree to travel on a later flight, the airline is no longer obliged to offer food, drink or accommodation while you wait.

Thankfully, you are entitled to a full refund if you decide to abandon your journey after five hours of delays.

The length of your flight affects how much you are entitled to:

• Short-haul flight - £220
• Medium-haul flight - £350
• Long-haul flight - £520 if the flight arrived more than four hours late, £260 for a delay of between three to four hours

What if I'm about to travel?

Transfer passengers who end up missing a connecting flight because their first plane was delayed are entitled to a service back to their original departure point.

But things get a little more complicated for passengers on package holidays - especially if they decide not to travel on a delayed outbound flight.

The CAA's guidance says: "You may lose your holiday too, so we recommend you contact your package organiser or the airline for further information.

"If you still want to travel then your airline must get you to your destination. You might have to be patient while they rearrange transport and rebook passengers, but the law says they must get you there."

What if my flight is cancelled? 

You're entitled to a refund or replacement flight if yours is cancelled. Your rights to assistance are the same as if your flight is delayed.

If the reason for the cancellation was within the airline's control, and it was made with no more than 14 days' notice, then depending on the timings of the new flight offered you could also be entitled to compensation.

You'll be able to claim £110 and £520 depending on the length of the route and timings of the new flight.

Drivers are still feeling the strain of rising insurance premiums - but there are signs of a slowdown, according to one index.

New figures from insights firm Consumer Intelligence suggest the average quoted price of car insurance rose by 56.4% in the year to February.

This was the third-highest annual increase since its records began in 2012 - but in slightly better news for motorists, it marked a lower annual rise than the 67.2% recorded in November.

And there was only a slight rise of 0.5% when looking at the three months to February - the lowest quarterly increased since November 2021.

Drivers most commonly received a quote between £500 and £749 in February, Consumer Intelligence said. It analysed the average of the five cheapest offers from price comparison websites.

Max Thompson, the firm's insurance insight manager, said big insurance brands made "competitive movements" to reduce premiums at the start of the year.

"However, some of this was unwound in February indicating it may have been more of a tactical move than a long-term trend," he added.

Jonathan Fong, manager of general insurance policy at the Association of British Insurers, said insurers were "aware of the financial challenges customers are facing" and were working to keep prices affordable.

"Our motor premium tracker is the only collection based on the price customers pay for their policy, rather than quotes, and shows that the average motor premium increased by 25% last year to £543.

"This was largely driven by above inflation increases in the cost of repairs, thefts and replacement cars."

The Abu Dhabi-backed vehicle that had been on the brink of buying The Daily Telegraph is in detailed talks with Whitehall officials about the structure of an onward sale of the newspaper. 

Sky News has learnt that RedBird IMI is negotiating with the Department for Culture, Media and Sport about whether it can convert a call option which constitutes the right to take ownership of the Telegraph and Spectator into shares in the assets prior to their purchase by a new owner.

Read the exclusive story by our City editor Mark Kleinman ...

The telecoms entrepreneur who turned Daisy Group into one of the industry's most successful private companies is closing in on the latest in a string of significant takeover deals.

Matthew Riley, Daisy's chairman, has orchestrated a £215m deal to acquire 4Com , a provider of cloud communications services to more than 17,000 corporate customers, Sky News understands.

City sources said the deal was expected to be signed within days and was likely to hand 4Com founder Daron Hutt a windfall worth more than £100m.

Read the full story here ...

The Financial Conduct Authority has told motor finance firms they need to put funds aside as it continues a probe into the sector.

The City regulator also said many firms are "struggling to promptly provide the data we need" for the investigation.

A review was launched by the FCA earlier this year into whether people could be owed compensation for being charged too much for car loans, following a high number of complaints on historic agreements.

American Express has announced two major changes to its British Airways credit cards which help customers collect Avios points towards flights.

From November, the amount that BA Amex and BA Amex Premium Plus card holders will need to spend every year to get "two-for-one" companion vouchers will rise to £15,000.

That's a £3,000 rise in the minimum annual spend for Amex customers and £5,000 for Amex Premium Plus.

The companion vouchers mean customers can grab a second seat for someone travelling on the same flight, or a 50% discount on the Avios price of a solo flight.

That's not the only change, however, as American Express is also hiking the annual fee for its Amex Premium Plus card from £250 to £300 - an inflation-busting 20% increase.

The fee increase applies from today for new applicants. Existing cardholders will be hit with the rise for renewals from 1 August onwards.

Meanwhile, the US bank said the qualifying spend for companion vouchers will start from 1 November regardless of when membership is renewed.

That means some current customers may need to race to hit the lower minimum spend by 31 October.

American Express told consumer champion Which? that it occasionally makes changes to cardholders' account terms. A spokesperson said the companion voucher "remains an industry-leading credit card benefit", while both cards "continue to provide great value for customers".

Greece has announced a scheme to give "free" holidays to tourists affected by the wildfires that ravaged Rhodes last summer.

More than 20,000 tourists and locals were forced to flee homes and seaside hotels after blazes fanned by strong winds broke out on the island and burned for days in July 2023.

Greek Prime Minister Kyriakos Mitsotakis vowed  last year to offer a one-week free holiday in Rhodes to those whose holidays were cut short.

The country's government has now officially launched the "Rodos Week" scheme, which offers an e-voucher of between €300 and €500 compensation for a week's stay.

The general secretary of Greece's tourism ministry  told  The Guardian that it has been a "very complicated process not least, I think, because we’re the first country in the world to do this".

The amount holidaymakers can claim depends on the rank of the hotel they were originally staying in.

E-vouchers can be claimed during two phases: between now and May 31, and from 10 October to 11 November.

Only those who stayed in hotels are eligible for the scheme, the government said, with Airbnb accommodation excluded.

Yannis Papavasiliou, head of the island's union of hoteliers, said there has been good take up already with over 5,000 holidaymakers enrolling, according to The Guardian.

The airport where you're likely to face the longest delays has been revealed as one of the UK's biggest.

London Gatwick replaced Birmingham to top the list for 2023, with its departures nearly 27 minutes behind schedule, according to Civil Aviation Authority (CAA) data.

The West Sussex airport, the second-busiest in the UK behind Heathrow, was hit by air traffic control shortages across Europe last year and also had similar problems in its control tower.

In a statement, Gatwick said it was "working closely with our airline partners to improve on-time performance".

"The majority of cancellations are caused by poor weather, airspace constraints across Europe and inefficient third party ground operations," it said.

Luton airport followed with an average delay of almost 23 minutes, while Manchester took third place at nearly 22 minutes.

In contrast, holidaymakers flying from Belfast City (George Best) had the best experience, with the typical delay there just 12-and-a-half minutes in 2023.

Across all airports, the average delay was almost 20 minutes and 42 seconds - though this fell from 23 minutes and 12 seconds the previous year amid a boom in travel after the pandemic.

CAA director Tim Johnson said the aviation sector needed to "focus on resilience" before summer comes to "keep passenger disruption to a minimum".

All scheduled and chartered departures from UK airports with at least 1,000 outbound flights were included in the analysis, with cancellations excluded.

Naomi Leach, deputy editor of Which? Travel, said the latest figures point to "millions of passengers" experiencing "unacceptably long hold-ups last year".

"This cannot be allowed to become the new normal."

But the Airport Operators Association argued that data doesn't show "any of the context around operating in a global environment".

"Airports work extremely hard to minimise delays while providing a positive, safe and secure experience for passengers," it said.

We've all heard consumer advice that's repeated so often it almost becomes cliché. So, every Friday the Money team will get to the bottom of a different "fact" and decide whether it's a myth or must.

This week it is...

'You can't get a mortgage with a bad credit rating'

Just how important is keeping on top of your credit score when it comes to buying a home?

For this one, we've got the help of  Emma Steeley , chief executive at borrowing platform Aro. 

"The honest answer is that a bad credit rating can stop you from getting a mortgage, and a poor rating can throw some serious hurdles in your path," Emma says. 

"Despite this, it's not the end of the road if your credit rating isn't as rosy as you'd like it to be."

What counts as a bad credit score?

"In the worst-case scenario, this will likely mean you've defaulted on or missed payments, and debt has been escalated to the stage where legal action has been initiated," Emma says. 

An applicant left with a credit score below 325 is considered "poor" or even "very poor" by Equifax. 

A game of risk for lenders

Before we talk about what your credit score will do to an offer rate, it's important to understand the impact that the loan-to-value (LTV) ratio can have on this too, as it heavily influences the interest rate offered by lenders.

Your LTV ratio is used by lenders to decide how risky it is to lend you the money to buy your home. It compares how much of the property you will own - ie, how much deposit you can put down in relation to the property’s value - to how much they will need to lend to you to make up the difference.

"The lower your LTV ratio, the better the mortgage rate you're likely to be offered - the higher the LTV, the higher the risk for the lender," Emma says. 

"A higher credit score can help mitigate the impact of a high LTV, potentially resulting in a more favourable interest rate."

What to do if you have a poor credit score

The obvious answer here is to try to improve your credit score, by building your file with credit builder loans and/or secured cards.

"While the options may be limited and less favourable for those with 'poor' credit scores, they do exist," Emma says. 

Those are usually longer or more expensive deals, however. 

The good news is most lenders don't solely use credit scores as a measure of creditworthiness. 

"Best practice will see lenders using a blended scorecard, that overlays behavioural data and back book financial performance with credit data to get a much more accurate assessment of an individual's payback ability," Emma says. 

However, for people with a "very poor" rating (below 226, according to Equifax), the number of offers you are likely to receive shrinks to almost zero.

Myth or must?

It's undeniable that a good credit score gives you more flexibility when it comes to getting a mortgage. 

"Importantly, credit scores can be improved," Emma says. 

"Those who take a proactive approach to managing their finances and understand how to rebuild their credit score will find themselves presented with a wider array of loan options."

A good credit score is a money must. 

Messy neighbours can slash tens of thousands of pounds off the value of your home, according to new research.

A survey of estate agents by Churchill Home Insurance found that more than four in five (82%) believe it's important for homeowners to chat to their neighbours about their poorly maintained property before putting the house on the market.

Some 22% said an overgrown garden is likely to have the biggest impact, while 20% said rubbish or junk in the driveway or front garden could affect the cost.

Overflowing gutters (20%), several cars parked on or around the property (19%) and garden ornaments and statues (18%) also cut the value of neighbouring homes, estate agents said.

The research also revealed that some sellers deliberately time viewings to make their houses seem more attractive, avoiding issues next door such as loud music or pets - or even avoiding the neighbours altogether.

Sarah Khan, head of Churchill home insurance, said: "First impressions count when it comes to selling homes, with the sale price often negatively impacted when the neighbouring property looks scruffy.

"Investing a few hundred pounds in a gardener to tidy up next door's front garden could pay huge dividends when it comes to selling your home, a win-win for both you and your neighbour." 

What do estate agents say? 

We spoke to people in the industry about the risk of having messy neighbours when it comes to moving - and what their advice is for those seeking to avoid any effect on their sale.

James Stevenson, south and south west area director at Foxtons,  agrees it can make the process more difficult.

"Gardens that are unkept or full of clutter, pavements and frontages that have fallen into disrepair or where your neighbours are showing little care for their property are all a negative flag for buyers," he said.

"Additionally, any disruption that has become a neighbourly dispute must be declared to prospective buyers, so it's always better to have a great relationship with your neighbours and try to resolve any existing issues amicably."

Messy neighbours are "frustrating" at any time, but become a "more pressing issue" when it comes to putting a home up for sale, says  Sarah Cull, senior associate director Strutt & Parker Salisbury.

"Before you get your own gardening shears out, the first step should always be to try to have a frank conversation with your neighbour - you can even explain that you're looking to sell and you want to give prospective buyers the best first impression possible."

If a friendly chat doesn't do the job, Sarah suggests heading to a local garden centre to pick up some screening.

"Where the neighbour's garden is considered a nuisance - for example there's lots of rubbish which could attract pests, or weeds are damaging groundwork - then you can report it to your local council," she added.

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