hmp stocken visit booking number

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Stocken Prison Information

Accommodation: The prison provides multiple residential units with individual cells or shared accommodation for inmates. The cells are equipped with basic amenities, including beds, personal storage, and sanitation facilities.
Education and Vocational Training: Stocken Prison places a strong emphasis on education and vocational training. Inmates have access to a range of educational programs, including basic education, literacy, numeracy, and accredited courses. Vocational training opportunities are also available to develop employable skills and enhance prospects for successful reintegration into society.
Work Opportunities: Inmates at Stocken Prison have access to various work activities within the prison, such as maintenance, cleaning, kitchen, and other designated roles. These work activities aim to develop skills, instill discipline, and promote a sense of responsibility.
Healthcare: Stocken Prison has an on-site healthcare unit staffed with medical professionals who provide primary healthcare services to prisoners. Mental health support, substance abuse programs, and specialized medical care are also available.
Family Contact: The prison recognizes the importance of maintaining family relationships and facilitates visits and contact with family members, subject to specific guidelines and regulations.
Resettlement Support: Stocken Prison offers pre-release planning and support to help inmates prepare for their eventual release. This may include assistance with accommodation, employment, and access to community-based support services.

Contact Information

Booking a visit to stocken prison.

Tuesday - 1:45pm to 3:45pm
Thursday - 9am to 11am and 1:45pm to 3:45pm
Saturday - 9am to 11am and 1:45pm to 3:45pm
Sunday - 9am to 11am and 1:45pm to 3:45pm

Unlimited Prison Phone Calls Package

Valid Passport
Valid Photographic
Driving Licence (full or provisional)
Citizen Card
Senior Citizens Bus Pass Travel Card (issued by Scottish Government)
Utility bill
Council tax bill
Benefit book
Bank statement
other letter from official source

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Hmp stocken.

Inside Time Reports
13th December 2014
East Midlands , Male Cat. C , Prison Visit

Prison information

Address: Stocken Hall Road Stretton Nr. Oakham Rutland LE15 7RD

Switchboard: 01780 795100 Managed by: HMPPS Region: North Midlands Prison Group Category: Male Cat. C Link to: https://www.gov.uk/guidance/stocken-prison

Description

Adult male category C

Stocken Prison is a men’s prison near Oakham in Rutland, East Midlands.

Visit Booking: On-line

Use this online service to book a social visit to a prisoner in England or Wales you need the:

prisoner number
prisoner’s date of birth
dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit Children’s Visits: Annual programme of family days

Acceptable forms of ID

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4th January 2015

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Blog Government Digital Service

https://gds.blog.gov.uk/2014/09/15/you-can-now-book-a-prison-visit-online/

You can now book a prison visit online

Booking a prison visit should be simple and straightforward. Until now that was far from the case. Booking a visit required both prisoner and visitor to jump through hoops: paper forms and drawn-out phone calls. And if the visit date turned out to be impossible, they had to start all over again.

Now you can book a visit online . It takes about 5 minutes. Before, picking an available date was pot luck. Now there's a date-picker that lets you select 3 possible slots instead of 1. It’s a straight-forward service with user-needs at its heart but, if you get stuck, you can call the prison's visits booking line and someone will help you with the booking.

Here's a very short film we've made about it:

By making it easier to book visits, prisoners will see more of their friends and family. Evidence suggests this will help their rehabilitation. Transformation isn't just about websites.

The service was built by the Ministry of Justice, with a combined team from the National Offender Management Service, HM Prison Service and MoJ Digital Services.

For more of the story behind this service, read Mike Bracken's account of his trip to HMP Rochester or check out the service’s transformation page .

Join the conversation on Twitter , and don't forget to sign up for email alerts .

Sharing and comments

Share this page, 20 comments.

Comment by Pauline posted on 23 August 2015

How do you find out the prisoners number??? so you can go ahead with online booking of a visit?

Comment by Carrie Barclay posted on 24 August 2015

You can find a prisoner using this service: https://www.gov.uk/find-prisoner However it will be the prisoner's responsibility to get in touch with you to let you know their prison number etc.

Comment by linda posted on 15 August 2015

This service does not appear to work this is day 2 trying to use it

Comment by Olivia posted on 30 July 2015

Hi, If a visit is booked and someone cant make it, is it possible to change the name of one of the people to someone else?

Comment by Louise Duffy posted on 30 July 2015

It's best to contact the prison directly if this happens. You can find contact details here: http://www.justice.gov.uk/contacts/prison-finder

Thanks, Louise

Comment by Paige posted on 28 July 2015

Hi my partner was sent to nottingham today, I was on his previous list 4 months ago for a visit. Will that still be on the system all will it have to he put through again if so how long does it take to be approved for a visit? Thanks Paige.

Comment by Louise Duffy posted on 29 July 2015

You might want to get in touch with the prison first before booking a visit. You can find the contact details of the prison here: http://www.justice.gov.uk/contacts/prison-finder

Comment by Debs posted on 27 July 2015

Hello Is there a list of prisons where online booking can't be used?

Comment by Louise Duffy posted on 28 July 2015

According to the information on this page: https://www.gov.uk/prison-visits , you can arrange a visit to any prison in England and Wales through this service. If you're visiting someone in Northern Ireland or Scotland you'll need to contact the prison directly.

This link also lists the type of visits that are not covered by the online service: https://www.gov.uk/prison-visits so you need to get in touch with the prison directly.

Hope that's helpful.

Comment by c.steer posted on 26 July 2015

So how do I find the booking form to fill in I am new to computers

Comment by Louise Duffy posted on 27 July 2015

Here's the link to the booking form: https://www.gov.uk/prison-visits

You'll need this information to complete the form:

prisoner number prisoner’s date of birth dates of birth for all visitors coming with you make sure the person you’re visiting has added you to their visitor list

Hope that's useful.

Comment by Shawnaa posted on 09 May 2015

i have a visit booked which i did online but i do not have a visiting order woll the prison let me in?

Comment by Carrie Barclay posted on 11 May 2015

Your identity will be checked on arrival to make sure you’re on the visitor list.

Comment by jessicca posted on 27 January 2015

What happens after you book the visit and its confirmed by email do you need the visiting order ?

Comment by Carrie Barclay posted on 29 January 2015

The Visiting Order (VO) number is generated by the booking system, it is included in your confirmation email and you will need this to change or cancel a booking.

However, if you're visiting a prison the guidance is that you only need your ID, not the VO number. If when you visit the prison you are asked for the VO number you should report this via the Contact Us link on the Prison Visits Booking form.

I hope that helps.

Comment by Ilysa Mcnally posted on 18 November 2014

How late in advance can I book e.g. book a visit today (Tuesday) for the Sunday coming???

Comment by Carrie Barclay posted on 19 November 2014

Hi Ilysa. Thanks for your question. A visit needs to be booked 3 working days in advance. So in this case, the visit request would have to be no later than Tuesday to allow for a visit on Sunday.

Comment by carole posted on 23 October 2014

How far in advance can you book visits

Comment by Carrie Barclay posted on 23 October 2014

Hi Carole. You can book up to 28 days in advance. Thanks for your question.

Comment by kimberly posted on 16 August 2015

does anyone know how to cancel a visit online?

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Stocken Prison

Tel: 01780 795100 – Stocken Hall Road, Stretton, Rutland LE15 7RD

Built in 1985 as a young offender institution, HMP Stocken opened as a category C closed training prison. It has since expanded with new accommodation being added in 1990, 1997, 1998, 2003, 2008, 2011 which has significantly expanded our roll. In addition, new workshops were built as part of the prisoner accommodation expansion to ensure that Stocken is able to offer purposeful activity to all of the prisoners in our care.

Tel: 01780 795100

Operational capacity: 842 October 2011

Stocken Hall Road, Stretton, Rutland LE15 7RD

Prison Phone have been saving inmates at HMP Stocken money on their calls from the prison to any UK mobile phone since 2013.

We do this by allocating a dedicated and secure local number to your mobile phone, this means when the inmate at Stocken prison calls the new local number we have provided they will be charged at just the local landline rate (around 10p per minute) rather than the standard mobile rate (which is around 40p per minute).

This in turn helps to stretch the inmates PINS phone credit further and reduces the amount you need to send in for them to top up!

Send me Stocken prison details via FREE SMS

Mobile number:

Here’s some facts about Stocken Prison

HMP Stocken is a category C men’s prison in the parish of Stocken, Rutland. Opened in 1985, the prison has capacity to hold 842 male inmates.

All cells have integral sanitation. F wing consists 99 beds in a cellular accommodation (with three double cells). H wing has 130 beds and 10 double cells, for prisoners on induction. I wing consists of 78 beds and 14 double cells, for prisoners undergoing drug recovery. K wing has 130 beds in cellular style accommodation with 10 double cells, including space for the integrated drug treatment system (IDTS). L wing is a 202-bed cellular accommodation with 18 double cells. M wing is a 204 bed cellular accommodation with 20 double cells.

40 prisoners were involved in a scheme in July 2017 called MyBike , which involves restoring bicycles left at the community recycling center. The restored vehicles are then given to people in need of one for free to give people free transportation to and from school, training or work.

To view the latest HMIP inspection report, click here .

Visiting hours are 13:45 – 15:45 on Wednesdays, Thursdays, Saturdays and Sundays, and 09:15 – 11:15 on Saturdays and Sundays.

It’s one of the few prisons in the UK to have a ‘flat-pack’ wing, which was put together in modules in 2007.

Johnny Vaughan, the TV and radio presenter, was incarcerated at HMP Stocken.

In the past, the prison has been praised considerably for its ‘mutually respectful relationships between staff and prisoners’.

Prison Phone offers phone tariffs that reduce the costs of calls from this prison by up to 75%! This enables prisoners to get the support and love that they are missing from home, while reducing costs for the inmate. Find out more below.

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HMP Stocken

Inspection report - Stocken (PDF, 1.6 MB)

Report on an unannounced inspection of HMP Stocken by HM Chief Inspector of Prisons (16–27 January 2023)

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Crime, justice and law
Prisons and probation

Lincoln Prison

Lincoln is a prison and young offender institution (YOI) in the East Midlands, for men aged 18 and over.

Help us to improve this page. Give us your feedback in this 2-minute survey .

Book and plan your visit to Lincoln Prison

To visit someone in Lincoln Prison you must:

be on the prisoners approved visitor list
book your visit more than 3 working days in advance
Have a visit booked for the day you attend and be listed as a visitor on that visit
have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a prisoner can have.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit , including:

travel to Lincoln
somewhere to stay overnight

How to book domestic and social visits

For first time visitors or people not on a prisoners approved visitors list, please call the booking line for more information.

Telephone booking line: 01522 663 172 The booking line is open Monday to Friday: 9:30am to midday, except Bank Holidays Find out about call charges

Approved visitors can book their visit online or by telephone.

Please note any domestic/social booking enquiries sent to the Lincoln Visits Booking email address will not be responded to. This email address is for legal enquiries only.

Visiting times:

Tuesday 2pm to 4pm
Thursday 2pm to 4pm
Saturday 9am to 11am and 2pm to 4pm
Sunday 9am to 11am and 2pm to 4pm

How to book legal and professional visits

Face to face legal and professional visit times:

Tuesdays and Thursdays: 9am to 11:30am

They can be booked via [email protected]

Please note this email address is only for Legal enquiries. Domestic enquiries will not be responded to. See ‘How to book family and friends visits’ above for advice regarding domestic enquiries.

Or via the Visits Booking line 01522 663172

Monday to Friday: 9:30am to 12pm except Bank Holidays

Social Visitors for Remand and Convicted prisoners can book online at www.gov.uk/prison-visits

Virtual Legal Visits can only be booked by emailing [email protected] .

We also offer Family Visits once a month. These are extended visits often with a specific focus and prisoners apply for these internally.

Getting to Lincoln Prison

Find Lincoln Prison on a map

The prison is opposite Lincoln County Hospital. The closest railway station is Lincoln Central. The prison is a 20 minute walk from the train and bus station.

To plan your journey by public transport:

use National Rail Enquiries

use Traveline for local bus times

There is Pay and Display parking to the right of the prison and also at the back. Blue Badge parking is at the front and should be requested when booking a visit.

Entering Lincoln Prison

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison .

For your first visit, please arrive from 12:20pm and look out for the ‘purple people’ so that you can have an induction prior to booking in (from 1:30pm).

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

There are strict controls on what you can take into Lincoln Prison. You will be provided with a locker key when you book in. Please be aware that there is only limited space for belongings available. Pushchairs and car seats can be left with security.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visitors Dress Code

Visitors to HMP Lincoln must be dressed appropriately at all times, which will reflect in our aim to create a family atmosphere as part of the Reducing Re- offending and Decency agenda. This instruction applies to all visitors to the establishment regardless of age and gender.

At HMP Lincoln it is considered to be inappropriate to wear the following types of clothing:

Short/cropped tops that reveal naked midriff.
Low cut tops or shirts that unbutton to reveal cleavage or bare chest.
Vests (as a single garment)
Mini-skirts that are shorter than knee length and expose thighs.
Shorts that are shorter than knee length and expose thighs.
All types of see-through clothing.
Headwear (other than for religious purposes).
Clothing that is offensive in nature or displays offensive discriminatory, or inappropriate material.
Ripped clothing
Cloaks, capes, scarves or other articles that could prevent staff from observing visitors and prisoners sufficiently.

Any visitor that does not comply with this dress code will not be permitted entry to HMP Lincoln at the discretion of the visits staff.

This notice will be displayed in the visitors centre and available as an Annex to the visits policy.

Visitors must leave all property in their vehicle or the Visitors Centre with the exception of the articles listed below:

Card or Cash (coins only) for purchasing refreshments

Medication (to be held by visits staff for emergency use only)

Babies dummies

Baby’s bottle with dry, powdered milk (water to be supplied by refreshments team) and an unopened jar of baby food (not glass).

In the case of Legal Advisors or other professional visitors, documents, and briefcases, containing documents needed for the visit.

No recording equipment may be taken into the visit room without express permission from the Head of Security.

Visiting facilities

Lincoln Prison has a tuck shop where you can purchase food and drink during weekend visits, or you can order food from ‘On a Roll’ prior to your visit which will be delivered to the prison. Please order your food from this website

There is also a facility in the Visits Centre for a sit-down meal in the training restaurant ‘Berties’ on weekdays only. Enhanced prisoners can apply for this. All payments for this service are card only.

Counter service is also available for all visitors.

The children’s play area is available for use.

Family days

We offer family visits once per month, these are extended visits often with a specific focus and are applied for internally by prisoners.

For more information regarding family visits, please call the visits booking line or Lincolnshire Action Trust for more information.

Keep in touch with someone at Lincoln Prison

There are several ways you can keep in touch with a prisoner during their time at Lincoln.

Secure video calls

To have a secure video call with someone in this prison you need to:

Download the Prison Video app
Create an account
Register all visitors
Add the prisoner to your contact list
Be an approved visitor on the prisoners’ visitors list

How to book a secure video call

Secure video calls at this prison can be requested by prisoners only.

You will receive a notification if a prisoner has requested a video call with you.

Phone calls

Prisoners do not yet have phones in their cells so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service .

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

You can send emails to someone in Lincoln Prison using the Email a Prisoner service .

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Lincoln Prison .

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison .

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

are unable to use a computer, a smart phone or the internet
do not have a debit card

This will allow you to send money by post.

Gifts and parcels

Prisoners are given a list of items they can have in prison, known as the ‘facilities list’.

Convicted prisoners can not have any items posted or handed in and must save their money and buy them from the approved catalogue.

Un-convicted men on remand can have clothes handed in or posted, but in limited amounts. Make sure to include the person’s name and prisoner number on the parcel.

Family and friends of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners. For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F .

All parcels will be opened and checked by officers. Contact Lincoln Prison for more information on what’s allowed.

Life at Lincoln Prison

Lincoln Prison is committed to providing a safe and educational environment where men can learn new skills to help them on release, including workshops, education and vocational courses.

Security and safeguarding

Every prisoner at Lincoln Prison has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website .

There is a Listeners’ Scheme, prison mentors and peer support schemes to aid well-being. There is addiction counselling available.

Charity workshops are available and many community links, for example, volunteers who help with family visits.

Arrival and first night

When a prisoner first arrives at Lincoln Prison, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Each prisoner who arrives at Lincoln Prison gets an induction that lasts about a week. They will meet professionals and peers (known as ‘Insiders’) who will help them with:

health and wellbeing, including mental and sexual health
any substance misuse issues, including drugs and alcohol
personal development in custody and on release, including skills, education and training
other support (sometimes called ‘interventions’), such as managing difficult emotions

Every prisoner is allocated a key worker officer who meets them weekly to monitor progress and discuss any problems. Prisoners also find out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 650 prisoners live in Lincoln Prison across 4 main residential wings. A, B and C wings hold a mix of prisoners while E wing holds any prisoners who are considered vulnerable.

All wings have access to showers, telephones, toasters and recreational activities, such as pool and table tennis.

Education and work

Lincoln offers a wide range of education, including English and maths, and also vocational courses in painting and decorating and bricklaying.

There are tailoring workshops, a laundry and a recycling centre where prisoners can earn recognised qualifications.

Temporary release

There is no release on temporary licence (ROTL) at Lincoln.

Organisations Lincoln Prison works with

Lincoln works with the Department of Work and Pensions (DWP), Shelter and Lincolnshire Action Trust which offer varied resettlement support. Support is offered with employment, accommodation, mental and physical health and drug support services in the community.

Support at Lincoln Prison

Further information and support provided by Lincolnshire Action Trust for children and families of a person in prison.

Telephone: 01522 663 355

Concerns, problems and complaints

In an emergency.

Call 01522 663 000 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have any problem with any aspect of the prison, please write to the prison governor.

Contact Lincoln Prison

Governor: Colin Hussey

Telephone: 01522 663 000 24 hours Fax: 01522 663 001 Find out about call charges

Follow Lincoln Prison on Twitter/X

HMP/YOI Lincoln Greetwell Road Lincoln LN2 4BD

Updates to this page

Social and legal visits updated.

Updated Governor

Updated visiting guidance based on 1 April COVID rule changes

Added link to new safer custody information under Security and safeguarding.

Updated visiting information: Reduced visit schedule and testing for visitors aged 12 and over.

Updated visiting information: Testing for visitors aged 12 and over.

Added link to information about testing for physical contact at visits.

New visiting times and booking information added.

Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

Updated visit info

Updated visiting information in line with new national restrictions in England.

Updated visiting information in line with coronavirus restrictions.

Updated dress code

Updates to entering and visits sections

updated survey

First published.

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Don’t include personal or financial information like your National Insurance number or credit card details.

To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab) .

Prisoners’ Family Services

Positive family relationships are associated with reduced risk of reoffending. Lord Farmer Review 2017

Visiting a relative in prison can be extremely traumatic and confusing, especially for a child or young person.

This can involve a whole range of mixed emotions including sadness, fear, anxiety, anger, shame and embarrassment. These feelings are all very common and understandable, but can sometimes be difficult to cope with without expert support, advice and guidance.

As well as providing a reassuring welcome at our visitors’ centres, we offer a range of services for families.

Please note: Families and friends of prisoners who need advice or who have any questions can contact any of our visitor centre staff via email using the links below.

[email protected]

Visitors Centre, HMP Bure, Jaguar Drive, Badersfield, Norfolk, NR10 5GB

01603 326252

Email: [email protected]

Visiting Times

Please Note; HMP Visiting Times are subject to change, sometimes at short notice. Please refer to https://www.gov.uk/prison-visits or contact our visitor centre if unsure

Getting here

By bus: A subsidised bus service is provided from the bus and train stations in Norwich to get you to HMP Bure. Please telephone 01603 326252 to book a seat.

By train: The closest train station is Norwich, which is 14 miles from Bure Prison. From the train station, travel can be arranged to the station by bus (see above), or taxi.

By car : Use postcode NR10 5JL in your sat nav. This will take you to the end of the prison drive, where you will see signs to HMP Bure.

Parking is available at the prison, including spaces for Blue Badge holders.

Disabled access

The visitors centre is wheelchair accessible.

If you are concerned about someone in HMP Bure you can contact the Safer Custody Team on the number below.

01603 326012

HMP Chelmsford

For the latest information on the booking in process for visits please see here ..

The Ormiston Families team is based in a bright and welcoming visitors’ centre just outside the perimeter walls of the prison. We provide support, information and a personal welcome to help visitors access the available services.

How do I book a visit to HMP Chelmsford’s Visitors’ Centre?

All visitors to HMP Chelmsford must book their visit in advance. Visits can be booked online here .

Visiting Centre Opening times

Monday – Thursday: 12:30 – 16:15
Saturday: 12:30 – 16:15
Sunday: 12:30 – 16:15

Visits gate opens 13:30 – 14:00.

Monday – Thursday: 14:15 – 15:45
Saturday: 14:15 – 15:45
Sunday: 14:15 – 15:45

You cannot arrive later than 14:15 on afternoon visits as you will NOT be permitted entry.

Remember to bring ID with you!

How do I get to HMP Chelmsford Visitors’ Centre?

Visitors’ Centre HMP Chelmsford 200 Springfield Road Chelmsford CM2 6LQ

You can get to HMP Chelmsford’s Visitors’ Centre by car or public transport.

There is disabled access to the centre and the prison. Please inform staff of any additional needs prior to arrival. You can contact the visitors’ centre on 01245 552452 or [email protected] .

By car There are two disabled parking bays available outside the prison entrance for visitors. These can only be used by visitors who have an official Blue Badge disabled parking permit.

For other visitors, the nearest public car park is Riverside Ice and Leisure on Victoria Road, a five-minute walk from the prison.

By public transport

Train : Direct trains from Liverpool Street arrive at Chelmsford train station. There are taxis at the station or it is a 15-minute walk.

Walk : 15-minute walk from the railway station, follow the signposts.

Bus : you can catch a number 54 or 56 to and from the prison to Chelmsford railway station.

Local taxis : Fairway 01245 355 555 Happicabs 01245 443 443 Taxi Bus 01245 350 350.

Frequently asked questions about visiting HMP Chelmsford Visitors’ Centre

What am I allowed to bring with me on visits? You will need to bring ID. Acceptable forms of ID for adults are : passport, driving licence, EC ID card, senior citizen public transport pass or citizen card.

Please see list of acceptable forms of identification here.

The prison does not accept letters as a form of ID including police, benefits, solicitor, etc. Student ID cards are also not an acceptable form of ID.

You are allowed to bring £20 per Adult (without Children) and £30 per adult (with children) IN COINS ONLY you can change money at the tea bar in the visitors centre.

Visitors Dress Code: All visitors must be appropriately dressed, the visits hall is a family friendly environment. It is not acceptable for visitors to show excessive flesh. There is to be no ripped clothing (ripped jeans). Skirts/dresses/shorts should be just above the knee or longer (no miniskirts or very short shorts). Upper garments should not be low cut and have no thin straps, males not to wear vest tops. No football tops/sports kits. No hooded tops or camouflaged clothing. Please note that you can only wear wedding or engagement rings and small studs inside the prison.

Please note:

If you do not meet the dress code you will be refused entry.
If you do not produce ID you will be refused entry.
Anything else you bring with you will have to be stored in your locker until you leave.

What happens when I arrive at the Visitors’ Centre?

When you arrive at HMP Chelmsford, you will need to check in with our staff in the visitors’ centre, which is at the end of the main car park. Here you will be greeted by one of our volunteers, who will explain the procedure. Visitor centre staff will check your ID and sign you in for your visit.

Once checked in you can wait in the visitors’ centre until your number is called. Then you can make your way to the gate area.

All mobile phones and unauthorised items must be left in the visitors’ centre. There are secure lockers available for this with a £1 deposit.

Once inside the gate area, you will be asked again if you are carrying any unauthorised items. Before you are allowed through, a member of staff will search you. A sniffer dog will be there too. Once they know that you have not got anything unauthorised with you, you can enter the visits hall. You must then report to the Prison Officer at the desk.

What’s it like inside the visits hall?

Everyone is very friendly and helpful. There is a snacks bar providing hot and cold drinks and a variety of snacks and sweets. There is also a children’s play area, where activities are provided and the children can dip in and out of the area – but no food is allowed Although the area is staffed by volunteers, parents are responsible for their children at all times.

What if I feel worried about a prisoner?

Prison Service’ and Ormiston Families’ staff understand that prison can be a very difficult time, for both prisoners and their families. If you have any concerns about a prisoner at HMP Chelmsford, feel free to contact the Safer Custody team on 01245 552297. This is a confidential answer machine helpline for prisoners’ families and friends to make the prison aware of any concerns regarding bullying, intimidation, suicide or self-harm. When leaving a message be sure to give the name and prison number of the person you are concerned about. These messages are checked daily. Please note: if your concerns are urgent, please speak to staff in the visitor’s centre or call the main switchboard on 01245 552 000.

Our services

Children’s visits – special visits for fathers/step fathers or brothers (for young offenders who lived at home before going into prison) to spend valuable time playing and talking to their children (or brothers and sisters in the case of young offenders). One adult per family can accompany the children. Children must be 16 years old and under. The prisoner needs to apply for these visits.
Family days – Are special visits for enhanced prisoners, these are designed for the whole family to help maintain family ties and sustain good relationships, the prisoner needs to apply for these visits.
Play area – an area for children to play in whilst on their visit.

Concerns for a prisoner’s social care needs

If you have any concerns around the social care needs of someone in HMP Chelmsford, referrals can be made to Full Circle at [email protected] . A prisoner may be eligible for care act support if they have a physical disability, mental health need or a learning disability which means they need support with any of the following tasks; they need help getting washed, dressed, out of bed or using the toilet, they need help eating or collecting meals, or they are unable to get around the prison or in and out of their cell.

HMP Whitemoor

The Ormiston Families team is based at HMP Whitemoor Visitors’ Centre. We provide support, information and a personal welcome to help visitors access available services.

How do I book a visit to HMP Whitemoor Visitors’ Centre?

All visitors to HMP Whitemoor must book their visit in advance. Visits can be booked online here or by calling 01354 602 800. This booking line is open 10:00 – 11:00 and 14:00 – 15:00 Monday to Friday.

Visiting times

Social visits (A, B & C wings) Wednesday, Thursday, Saturday and Sunday: 14:00 – 16:00
Social visits (Fens Unit) Wednesday, Thursday, Saturday and Sunday: 14:00 – 16:00
Social visits (F wing) Wednesday, Thursday, Saturday and Sunday: 14:00 – 16:00

The visitors’ centre opens from 12:15.

Remember to bring ID!

How do I get to HMP Whitemoor Visitors’ Centre?

Visitors’ Centre HMP Whitemoor Longhill Road March Cambridgeshire PE15 0PR

You can get to the visitors’ centre by car or public transport.

You can contact the visitors’ centre on 01354 602 478 or [email protected] .

By car The visitors’ car park is situated opposite the main entrance.

Train : March railway station is approximately 1½ miles from Whitemoor. The nearest mainline station is Peterborough, with frequent connections to March. Taxis are available from March railway station.

Bus : The main bus station at Peterborough has frequent connections to March. Unfortunately, no buses stop at the prison and it is not on a bus route for drop off. Once you arrive by bus into March town centre then you would need to get a taxi to get to the prison.

Frequently asked questions about visiting HMP Whitemoor Visitors’ Centre

What am I allowed to bring with me on visits?

You will need to bring ID. Acceptable forms of ID for adults are : passport, driving licence, EC ID card, senior citizen public transport pass or citizen card.

If you cannot provide one of the above then you will need TWO different items from the following list:

Birth/marriage certificate (showing current name)
Bank statement (dated within the last three months)
Young person’s proof of age card
Utility bills (dates within the last six months)
Medical card
Paper driving licence.

Visitors who are under 18 years old need to bring either a birth certificate, red health book or a passport for ID.

Anything else you bring with you will have to be stored in your locker until you leave (a £1 deposit is needed for the locker key).

When you arrive at HMP Whitemoor, you will need to check in with Ormiston Families’ staff in the visitors’ centre. We will give you a friendly welcome and talk you through what to expect.

Once checked in you will be called after 1.15 to enrolments where they will check ID and take a thumbprint and a photo if it is your first visit or your appearance has changed. When the prison are ready you will be sent over in small groups for the searching process. All mobile phones and unauthorised articles must be left in our secure lockers.

Once inside the gate area, you will be asked again if you are carrying any unauthorised items. Before you are allowed through, a member of staff will search you. Once they know that you have not got anything unauthorised with you, you will be allowed across to the visits hall and given a table number. Sniffer dogs will also be present outside the visits hall.

Everyone is very friendly and helpful. There is a snack bar providing hot and cold drinks and a variety of snacks and sweets. There is also a play area for the children.

Please remember that your children are your responsibility at all times inside the prison and the visitors centre.

Ormiston Families’ staff understand that prison can be a very difficult time, for both prisoners and their families. If you have any concerns about a prisoner at HMP Whitemoor, feel free to contact the Safer Custody team on 0800 496 2849 or speak to a member of staff at the visitors’ centre.

Family visits – available on the first Saturday of every month with activities provided by play workers.
Family liaison – information, guidance and support on a wide range of matters affecting prisoners’ families.

HMP Hollesley Bay

The Ormiston Families team is based at HMP Hollesley Bay. We provide support, information and a personal welcome to help visitors access available services.

How do I book a visit?

All visitors to HMP Hollesley Bay must book their visit in advance. Visits can be booked online here , or by calling the visits booking line on 01394 412 400.

Saturday: 14:00 -15:45
Sunday: 14:00 -15:45

How do I get to HMP Hollesley Bay Visitors’ Centre?

Visitors’ Centre HMP Hollesley Bay Hollesley Bay Colony Rectory Road, Hollesley Woodbridge, Suffolk IP12 3JW

You can get to HMP Hollesley Bay’s Visitors’ Centre by car, bus or train.

Train : Ipswich is the nearest main line station. It is 17 miles from Hollesley Bay. You can catch connecting trains to Melton Station or Woodbridge Station from Ipswich.

Bus : Ipswich is the nearest main line station. It is 17 miles from Hollesley Bay. You can catch

Frequently asked questions about visiting HMP Hollesley Bay Visitors’ Centre

How should I dress for visits to the Visitors’ Centre?

Please do not wear football, team or blue striped shirts. Females should not wear revealing clothing or entrance may be denied. Ripped jeans are also banned.

When you arrive at HMP Hollesley Bay, you will need to check in with Ormiston Families’ staff in the visitors’ centre. We will give you a friendly welcome and talk you through what to expect.

Once checked in you will be given a coloured number card. When that number is called, you can swap the coloured card for a white card and make your way to the prison. All mobile phones and unauthorised items must be left in our secure lockers.

Once inside the prison there are stairs to the visits hall. A stair lift is available for people who cannot use the stairs, but needs to be booked in advance. Before you are allowed to enter the visits hall, you will be asked again if you are carrying any unauthorised items. A member of staff will search you. A sniffer dog will be there too. Once they know that you have not got anything unauthorised with you, you will be given your table number. You can then enter the visits hall and go to the table with the number on that you have been given.

Everyone is very friendly and helpful. There is a snack bar providing hot and cold drinks and a variety of hot food, snacks and sweets. There is also a play area where children can spend time with Ormiston Families’ play workers. Activities are provided and the children can dip in and out of the area – but no food is allowed.

Children’s visits- special visits for children on Wednesday mornings from 1:.00 until 12:00. These are booked by the prisoner and are for his children/grandchildren/ stepchildren under 16 years of age.
Stories With Dad – prisoner dads can apply to record a story on to disc for their child(ren). This is open to dads, stepdads and granddads.
Parenting courses- for dads or stepdads in prison.
Craft box activity – for dads to send home a craft item in a box to his children.
Family liaison- information, guidance and support on a wide range of matters affecting prisoners’ families.

HMP Norwich

Visitors Centre, HMP Norwich, Knox Road, Norwich, NR1 4LU

01603 702301

Email: [email protected]

Please Note; HMP Visiting Times are subject to change, sometimes at short notice. Please refer to https://www.gov.uk/prison-visits or contact our visitor centre if unsure.

There is a cut off time for visitors at which point no visitor will be allowed to enter the prison. All visitors must have been searched and sat down in the hall by 10:30am in the mornings and by 2:30pm in the afternoons. Therefore, it is important to arrive at the Visitors Centre in good time for your visit and at the very latest 15 minutes after the visit start time.

The Visitors Centre opens one hour before every visit.

Booking Your Visit

You can visit someone either face-to-face or virtually via the Prison Video App.

All visits must be booked in advance.

Bookings can be made in one of three ways:

Call the Booking Line on 01603 708790
Email the Booking Line on [email protected]
Visit gov.uk/prison-visits to select the dates you wish to visit (face-to-face only).

The Booking Line is open:

Tuesday-Thursday 10:00–11:00 14:00–15:00

Fridays 14:00–15:00.

All residents of HMP Norwich are allowed to receive three physical visits per calendar month. Enhanced prisoners are entitled to four physical visits per calendar month.

In addition, visitors can book more than one video visit per month, but only one at a time.

For all visits, whether virtual or in person, all visitors must be on the residents contact list.

Important Information about Booking Online (face-to-face only):

You will initially receive an acknowledgement email, however, you will be sent a further e-mail confirmation with the date and time of your visit. Please allow at least 3 working days for this confirmation. Do not assume your visit has been booked until you receive it and please be able to show the confirmation email when you arrive for your visit.

Take note if anyone has been UNAPPROVED to visit. Unapproved visitors will not be allowed in for a visit.

Getting Here

By bus: The No. 23/23a and 24/24a buses run regularly between the prison and Norwich bus station, Norwich train station and the city centre. Ask for the prison or Knox road.

By train: Regular trains to and from London Liverpool Street, Ipswich, Cambridge, Great Yarmouth, Sheringham and Lowestoft. From the train station, it takes approximately 20 minutes to walk to the prison. The walk is uphill. Alternatively, you can take a bus or taxi from the train station.

By car: From the A11, join the A47 towards Great Yarmouth. Take the exit marked A1042 towards Norwich N & E & Thorpe St Andrew. The prison is signposted from inner ring road and is situated off Plumstead Road.

Free parking is available at the prison. Please park in designated areas only.

Identification

All visitors aged 16 years old or over must bring identification on every visit. Photographs of identification cannot be accepted.

If you cannot meet the requirements for identification, authorisation may be sought to a Governor in advance of the visit. Any decision made will be considered on an individual basis. If you have any questions about ID, please contact the Visitors Centre on 01603 702301 or [email protected]

Refreshments

Ormiston Families deliver the refreshments for visits on behalf of HMP Norwich. Visitors order the refreshments for their visit at the Visitors Centre before their visit. Please note that there is a limit of £20 per visit and we can only accept cash at the Visitors Centre. We have no facility to accept payment by card.

HMP Norwich has a family-friendly dress code for visitors to help promote a safe and decent environment for everyone. Please note that part of that dress code involves no ripped clothing including ripped jeans, no smart watches, no short skirts without leggings and no hoodies. Visitors can wear coats and jackets through the search areas however all visitors will be obliged to hang their coats outside the visits halls so please dress appropriately for that as the temperature in the visits hall cannot be guaranteed.

Please see the attached document for the dress code in full.

If you have any questions about dress code, please contact the Visitors Centre on 01603 702301 or [email protected]

Children’s Visits

Ormiston Families run special Children’s Visits at HMP Norwich that take place in a specially designed play room. These visits are additional to the monthly visit entitlement.

Baby Bonding Visits

These visits allow families a chance to spend some precious, quality time with their new baby within the first three months of baby’s birth.

Family Days

Family Days take place at HMP Norwich in school holidays. They allow families more time together to play games and take part in activities.

StoryBook Dads

There is the opportunity for dads to make a recording of themselves reading their child’s favourite book. The child receives the DVD of their dad which they can watch again and again.

Please ask a member of Ormiston Families staff for more details about Children’s Visits, Baby Bonding Visits, Family Days and StoryBook Dads. Alternatively you can call 01603 702301 or email [email protected]

Safer Custody

If you are concerned about someone in HMP Norwich you can contact the Safer Custody Team on 01603 706387 or email [email protected]

HMP Wayland

Visitors Centre, HMP Wayland, Griston, Thetford, Norfolk, IP25 6RL

01953 804152

Email: [email protected]

By train: The nearest railway station is Thetford. From the station you will need to take a taxi to reach the prison, this can be booked at the station.

By car : The prison is off the A1075, around 3 miles from the south of Watton, and is signposted. The M11 and A11 trunk roads are the main routes which provide the best connection with most parts of the country. Leave the A11 at Thetford and take the A1075 towards Watton.

Flexi Bus : This can be booked from the station to Wayland (& return journey) on 0300 123 1145. It leaves Thetford station at 1.00pm & leaves Wayland to return at 4.15pm, the cost is £2.00 each way.

Free parking is available at the prison, including space for Blue Badge holders.

If you are concerned about someone in HMP Wayland you can contact the Safer Custody Team on the number below.

01953 804 000

HMP Warren Hill

The Ormiston Families team is based at HMP Warren Hill. We provide support, information and a personal welcome to help visitors access available services.

How do I book a visit to HMP Warren Hill Visitors’ Centre?

All visitors to HMP Warren Hill must book their visit in advance. Visits can be booked online here or by calling 01394 633 633. This booking line is open Monday – Thursday 09:00 – 12:00.

Friday-Sunday: 14:00 – 16:00

How do I get to HMP Warren Hill Visitors’ Centre?

HMP Warren Hill Grove Road Hollesley Woodbridge, Suffolk IP12 3BD

HMP Warren Hill main phone line : 01394 633 400

Train : Ipswich is the nearest main line station. It is 17 miles from Warren Hill. Catch connecting trains to Melton Station from Ipswich.

Bus : bus routes are very limited and there is no service on a Sunday.

Frequently asked questions about visiting HMP Warren Hill Visitors’ Centre

Please see list of acceptable forms of identification here. .

When you arrive you will need to check in with staff at the visitors’ centre. We will give you a friendly welcome and talk you through what to expect.

Once checked in, you will be given a coloured number card and when called, you can swap that card for a white card and make your way to the gate area. All mobile phones and unauthorised items must be left in our secure lockers.

Once inside the gate area you will be asked again if you are carrying any unauthorised items. Before you are allowed through, a member of staff will search you. A sniffer dog will be there too. Once they know that you have not got anything unauthorised with you, you will be given your table number. You can then enter the visits hall and go to the table with the number on that you have been given.

Everyone is very friendly and helpful. There is a snack bar providing hot and cold drinks and a variety of snacks and sweets.

There is also a play area where children can spend time with Ormiston Families’ play workers. Activities are provided and the children can dip in and out of the area – but no food is allowed.

Ormiston Families’ staff understand that prison can be a very difficult time, for both prisoners and their families. If you have any concerns about a prisoner at HMP Warren Hill, feel free to contact the Safer Custody team on 01394 633426 or speak to a member of staff at the visitors’ centre or in the visits hall.

HMP Highpoint

The Ormiston Families team is based at HMP Highpoint. We provide support, information and a personal welcome to help visitors access available services.

How do I book a visit to HMP Highpoint Visitors’ Centre?

All visitors to HMP Highpoint must book their visit in advance. Visits can be booked online here or by calling 01440 743134.

Monday: 14:00 – 16:00
Friday: 14:30 – 16:30
Saturday: 14:00-16:00
Sunday: 09:00 – 11:00 and 14:00 – 16:00

How do I get to HMP Highpoint Visitors’ Centre?

HMP Highpoint (South) South4 HMP Highpoint, Stradishall Newmarket, Suffolk CB8 9YG

There is disabled access to the centre and the prison. Please inform staff of any additional needs prior to arrival. You can contact the visitors’ centre on 01440 743272.

Train : the nearest railway station is in Newmarket. Connecting Communities can assist with travel to HMP Highpoint, collecting you from Newmarket railway station. The service operates Monday to Saturday but must be pre-booked. Booking line open Monday to Friday 08:00 until 16:00. Call 01638 664304.

Frequently asked questions about visiting HMP Highpoint Visitors’ Centre

When you arrive at HMP Highpoint, you will need to check in with Ormiston Families’ staff in the visitors’ centre. We will give you a friendly welcome and talk you through what to expect.

Once checked in you will be given a number card and ask to wait until you are called. When you are called, you will come to the desk with your ID then be issued with a locker key.

Once inside the gate area, you will be asked again if you are carrying any unauthorised items. Before you are allowed through, a member of staff will search you. A sniffer dog will be there too. Once they know that you have not got anything unauthorised with you, you will be given your table number. You can then enter the visits hall and go to the table with the number on that you have been given.

Ormiston Families’ staff understand that prison can be a very difficult time, for both prisoners and their families. If you have any concerns about a prisoner at HMP Highpoint, feel free to contact the Safer Custody team on 0144 074 3004 or speak to a member of staff at the visitors’ centre or in the visits hall.

All day family visits – we hold all day family visits once a month on a Wednesday. A list of the current dates is available in the visitors’ centre. These visits are booked by the prisoners.
Children’s visits- once a month on a Tuesday for HMP Highpoint South.
Stories With Dad – prisoner dads can apply to record a story on to disc for their child(ren). This is open to dads, step-dads and granddads. They are recorded on the North site and sent out for your children to enjoy at home.
Family liaison– information, guidance and support on a wide range of matters affecting prisoners’ families offered to prisoners.
Play area – Ormiston Families staff a fully equipped play area on the South site, which is open for every visit for your children to play.

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Work as a prison officer at Stocken Prison

We’re not currently recruiting prison officers at stocken prison.

We can let you know when vacancies open.

About HMP Stocken

Set in rural surroundings, nine miles from the market town of Oakham, HMP Stocken is a men’s category C training prison in East Midlands.

Accommodating up to 1,056 prisoners, the prison provides a range of education and training opportunities for men to increase their chances of employment when they return to their communities.

Inside HMP Stocken

While at HMP Stocken, prisoners have access to a range of education, training and work opportunities. The focus of these is to help individuals develop new skills to reduce their risk of reoffending when they return to their communities.

Improving prisoners’ chances of employment

To increase their chances of employment, men can:

study part-time or full-time for a wide range of vocational courses including painting and decorating, catering, plumbing, bricklaying, and barbering
work in a number of onsite work areas including a DHL warehouse and in packaging, recycling, laundry and horticulture teams
gain work-related qualifications and practical skills such as timekeeping, teamwork and effective communication
attend the onsite employment hub when they’re nearing their prison release date so they can focus on getting themselves ‘job ready’ and looking at job opportunities in their communities

Working in partnership

The onsite gym offers health and fitness related qualifications for prisoners. Working in partnership with coaches from Leicester City Football Club, HMP Stocken is also a national pilot site for the Twinning Project (opens in a new tab). As well as helping them develop coaching, communication and teamwork skills, the project also supports prisons to gain national qualifications in English.

Rutland County Council supports HMP Stocken’s bicycle repair workshop by providing bikes from local recycling centres which prisoners refurbish for donation back to the community.

Support for veterans

Through a partnership with The Royal British Legion and neighbouring barracks, veterans are able to access specific support to address their needs while in custody.

Staff benefits

As an employee of HMP Stocken, you’ll have access to a range of facilities and employee benefits including:

use of a free onsite gym
free onsite parking
excellent training and career progression

This is in addition to the great benefits you get from being a part of HM Prison and Probation Service .

How to get to HMP Stocken

With plenty of on-site parking, HMP Stocken is short drive from Stamford and Grantham.

Find HMP Stocken on a map (opens in a new tab).

Find out more about the prison officer role

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Prison healthcare

HMP Stocken

Stocken Hall Road, Stretton, Oakham, Leicestershire, LE15 7RD (0118) 952 1864

Provided and run by: Practice Plus Group Health and Rehabilitation Services Limited

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Stocken Hall Road Stretton Oakham Leicestershire LE15 7RD

(0118) 952 1864

DoingTime, a guide to prison and probation

Visits and getting there, Woodhill

Visits are held at the following times:

Tuesday –Thursday 14:15-16:00
Saturday 9:00-11:00, 14:00-16:00
Sunday 14:00-16:00

A Father & Child visit is held during the morning session on the 3rd Saturday of every month.

You can book online, go to www.gov.uk/prison-visits . All you need is the name and date of birth of the person you are visiting, their prisoner number and details of the visitors. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, call 01908 722329. You can also book calls by calling this number which is open Monday – Friday: 8am – 11.30am, 1pm – 3.30pm.

Woodhill operate a “standards of dress” policy for visitors, ripped or torn items of clothing are not allowed, any visitor trying to visit with torn clothing will not be allowed entry.

There is a visitors centre at the prison which is open around the scheduled visiting times. You should book in at the centre at least 30mins before your visit. Be sure to bring photo ID or you will be denied entry to the visiting hall. There are lockers available at the centre for you to leave items, such as mobile phones, smoking materials prior to your visits, these require a refundable £1 coin.

The nearest train station is Milton Keynes. From there, you can take the number 2 bus service to the prison, which runs every 20 minutes, seven days a week (for timetable details call the traveline on 0871 200 22 33) or visit www.milton-keynes.gov.uk/transport .

The roads in Milton Keynes run on a grid basis with vertical and horizontal main access roads, with numerous roundabouts. It is easy to navigate through the city.

Return to Woodhill

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Here’s some facts about Stocken Prison

Prison Phone offers phone tariffs that reduce the costs of calls from this prison by up to 75%! This enables prisoners to get the support and love that they are missing from home, while reducing costs for the inmate. Find out more below.

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HMP Chelmsford

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HMP Whitemoor

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HMP Hollesley Bay

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