Arriving in New Zealand Te tae mai ki Aotearoa

Auckland Airport arrivals

Passport control

Passport control is the place at the airport where a border officer checks your passport or you use an eGate (where your passport is scanned and automatically checked).

When you arrive in New Zealand, follow the signs to passport control or ask a border officer if you need help.

At passport control

If you have completed your declaration online, your declaration will automatically be checked when you scan your passport at the eGate or when it is checked by a border officer. If your declaration is different from what you have submitted, talk to a border officer.

After passport control

You can no longer make any changes to your digital declaration after you have gone through passport control in New Zealand. If you have forgotten to declare something, you will need to talk to a border officer.  

Your bags may be x-rayed and inspected. If you are carrying a restricted or prohibited item it is better to declare it otherwise you may be fined or prosecuted. Remember that it is better to declare anything you are unsure about.

Check if you are eligible to use the eGates when you arrive in New Zealand.

Using the eGates in New Zealand  – Te Mana Ārai o Aotearoa New Zealand Customs Service

Arriving by sea

Your digital declaration is linked to your passport and automatically checked when you arrive.

Your vessel may be inspected. If you have forgotten to declare something, you will need to talk to a border officer.

If you have not declared items that you should have, you may be fined or face prosecution.

Travelling by sea

Air transit passengers

Transit passengers do not need to complete a New Zealand Traveller Declaration.

You are a transit passenger if you enter New Zealand and remain in the transit area at Auckland Airport on your way to another country. You can be in transit for up to 24 hours.

If you leave Auckland Airport, or your journey ends in New Zealand, you are not a transit passenger. You will need to complete a declaration to enter New Zealand.

You may need an NZeTA (New Zealand Electronic Travel Authority) or transit visa to transit New Zealand.

Transit passengers  – Immigration New Zealand

Staying safe while in New Zealand

Call 111 when you need an emergency response from Police, Fire or Ambulance. This is a free call if you are in New Zealand.

If you feel unwell, you can call Healthline for free on 0800 611 116 for advice, 24 hours a day, 7 days a week. 

Visitors to New Zealand - New Zealand Police

Tiaki Promise

We believe everyone has a responsibility to look after our home.

Tiaki Promise  – Tourism New Zealand

New Zealand Traveller Declaration: Arriving in New Zealand

When you arrive in New Zealand, follow the signs to passport control.

Your New Zealand Traveller Declaration will automatically be checked when your passport is scanned at the eGate or by a border officer.

If you have completed a paper declaration form, you will need to show that to a border officer.

Your bags may be x-rayed and inspected.

If you haven’t declared a restricted or prohibited item, you may be fined or face prosecution.

Our way of life is dependent on you doing the right thing. Thank you for helping to protect Aotearoa New Zealand.

Go to TravellerDeclaration.govt.nz for more information or to start filling in your declaration.

Last updated: 12th December 2023

How to complete a Traveller Declaration form for New Zealand travel

Sarah Pollok

Sarah Pollok

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What to prepare for your NZ Travel Declaration. Photo / Kevin Butz, Unsplash

Passport? Check. Wallet? Check. Traveller Declaration form…?

Pre-departure tests may get all the attention (and anxiety) among travellers but another requirement is just as critical for those flying into New Zealand; the Traveller Declaration form .

Introduced after the pandemic, the form is how people prove to the New Zealand Government they fulfil the Covid-19-specific criteria for entering the country. Like all government forms, it has its quirks. Here are 11 things every traveller should know.

1. Everyone has to do it. Yes, even New Zealand citizens and residents.

2. You can begin the form up to 28 days before your flight to New Zealand departs (and you should). There is only one part you can't complete a few days or weeks early; proof of a negative pre-departure test, which can only be uploaded once it is done 48 hours (for PCR) or 24 hours (for RAT) before departure. However, the rest of the form takes around 30 minutes to complete, then further time to be approved after submission. So, it is recommended you fill out the whole form in advance. Then, all you need to do the day before is upload the pre-departure result when it arrives and submit it right away.

3. Provide an email you have access to. This is where critical information regarding your form and submission will be sent.

What to prepare for your NZ Travel Declaration. Photo / Kevin Butz, Unsplash

4. Use Chrome on a computer . Travellers recommend completing the form on a computer instead of a phone and using the Chrome browser instead of Safari, which has trouble uploading documents.

5. A partly-complete form will be saved. If you start filling out the form and exit the page, it will be automatically saved, as long as you have completed the Your Passport information page. A code will be sent to whatever email address you provided, which allows you to reaccess the declaration. This is helpful for more time-sensitive parts of the declaration, such as pre-departure test results.

6. Have certain documents handy. The Travellers Declaration will require the following information: - Passport number - Travel history for 14 days prior to departure - First international airport of departure - Date and time of your first international flight - Date you will arrive in New Zealand - Flight number of your flight into New Zealand - Proof of Covid-19 vaccination - Contact details while in NZ - Emergency contact details (can be outside of NZ) - Proof of pre-departure test

7. Everything is digital. Since the form is done online, you will need your proof of Covid-19 vaccination and negative pre-departure test in a pdf, png or jpg format. Double-check that these are all correctly attached to the form before submission or else it will be denied.

8. Dissimilar details cause delays. Any information entered manually must perfectly match official documents, otherwise, the submission process may be delayed and it could be a few hours before an email prompts you to re-complete the form.

9. Submit ASAP...Then wait. NZTD does not state how long it takes for a declaration to be processed after submission. However, some travellers claim a successful form took five minutes. If it has been a few hours, double-check all details are correct and forms are attached. If you change any details, simply resubmit the form.

10. If approved, check your emails. This is where your Travellers Pass will be sent. This has a QR code you show at check-in to your NZ flight.

11. Having issues? Call the NZTD helplines. If you have issues uploading your test result, call the 24/7 toll-free helpline ASAP. If check-in is about to close and you can't attach your test result or the form is acting up, NZTD customer support may be able to issue a conditional approval which allows you to present a hard copy result. NZ: 0800 359 269. AUS: 1800 359 269. INT: +64 4 931 5799.

Travel regulations are constantly subject to change so always check official government websites like travellerdeclaration.govt.nz or covid19.govt.nz for up-to-date infromation.

nz online travel declaration

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New Zealand Traveller Declaration toolkit

From 31 March 2024, the online New Zealand Traveller Declaration fully replaces the former paper Passenger Arrival Cards * . The New Zealand Customs Service have prepared a toolki t, which includes a factsheet available in 22 languages, for partners to promote this new online system to their networks, customers, communities, and workplaces.  

ENZ PAVE L Airport

The New Zealand Traveller Declaration (NZTD) is an online system that travellers can use to answer questions on travel, customs, immigration, and biosecurity information before they arrive in New Zealand. The earliest travellers can submit a declaration is 24 hours before starting their trip to New Zealand. Once they have submitted a declaration, they will receive an email telling them what they need to know when they enter New Zealand. Travellers need to complete a declaration for any dependents they are travelling with, including children and infants .     

The New Zealand Customs Service has prepared a toolkit fo r promoting the NZTD to networks, customers, communities and in  workplaces . In this toolkit, are   factsheets posters, videos, flyers, forms, social media tiles and copy available in various languages including Hindi, Japanese, Korean, Punjabi, Simplified and Traditional Chinese, Spanish, Vietna mese, Portuguese, French and German.   

For more information on the traveller declaration process, please visit this page here - About | New Zealand Traveller Declaration.  

* Paper forms will continue to be available for travellers who cannot complete the form online and will be accepted as a paper-based version of the digital NZTD at the air border .     

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  • Arriving in New Zealand

When you arrive in New Zealand, you must apply for entry permission and answer questions about biosecurity and customs.

Your journey to New Zealand

Before you travel to New Zealand

If you are refused entry to New Zealand

  • If you are a premium loyalty programme member
  • Visiting New Zealand on business

Getting permission to enter New Zealand

When you arrive at the New Zealand border, you must apply for entry permission even if you already have a visa or NZeTA (New Zealand Electronic Travel Authority). This process is usually quick, but immigration officers may ask you some extra questions before giving you permission to enter New Zealand. You must answer these questions truthfully.

Immigration officers can ask you to provide evidence to support your application to enter New Zealand. They may ask to see your ticket to leave New Zealand or evidence of how you will support yourself while you are here.

If you have a visa

If we approved your application for a visa, immigration officers at the border will have a record of your visa and any conditions we have placed on it. When they check your visa details, they may ask you to provide evidence that you will meet the conditions of your visa.

Nearly all visas are issued as eVisas.

About eVisas

Getting a visa when you arrive

Some travellers can apply for a visa and entry permission when they arrive in New Zealand. This applies to you if you have an NZeTA and:

  • are visiting from a visa waiver country — that is, a country whose passport holders do not need to get a visa before they arrive in New Zealand, or
  • hold a current Australian permanent resident visa that allows you to return to Australia from overseas.

Visa Waiver Visitor Visa

Australian Resident Visa

Arriving on a cruise ship

If you are a cruise ship passenger and have an NZeTA you will be deemed to hold a visitor visa for 28 days when you arrive at your first New Zealand port.

Arriving by cruise ship

An NZeTA is not a visa.

How you apply for entry permission

There are 2 ways to apply — by:

  • presenting your documents to an immigration officer, or
  • using a eGate or Smartgate — not all passport holders can use this option.

eGate – New Zealand Customs Te Mana Arai o Aotearoa

To apply for entry permission, you need to have your:

  • completed New Zealand traveller declaration (NZTD).
  • passport or travel document.

You may need to have a travel ticket out of New Zealand to a country you have the right to enter if:

  • we asked for that when we approved your visa, or
  • you are visiting New Zealand on a passport from a visa waiver country.

New Zealand Traveller Declaration

Before you travel to New Zealand you must complete a New Zealand traveller declaration (NZTD). The NZTD asks questions about your travel, including customs, immigration and biosecurity information. It aims to improve the safety and security of New Zealand. Find out how to complete an NZTD on the NZTD website.

New Zealand Traveller Declaration website

Customs and biosecurity

Other border agencies such as the New Zealand Customs Service and the Ministry for Primary Industries (MPI) check that you meet their entry requirements. They can refuse to let you enter New Zealand entry if you do not.

Travel to and from New Zealand | New Zealand Customs Service

Arriving in New Zealand | Biosecurity New Zealand (MPI)

You need permission to travel to and enter New Zealand. Find out what to do if you have not been allowed to travel here or have been refused entry.

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A Guide to the NZ Traveller Declaration (Passenger Arrival Card)

Nz pocket guide is 10 years old. thank you for trusting us with your trip for over a decade, the only guide to the new zealand traveller declaration you need.

Entering a new country is not as easy as it used to be, especially with pandemics thrown into the mix. Due to health requirements and strict biosecurity measures at the border of New Zealand, everyone arriving in New Zealand needs to complete a New Zealand Traveller Declaration (NZTD) , formerly known as the Passenger Arrival Card . Find out how to complete the form and what evidence you’ll need to supply with this complete guide to the entry paperwork for New Zealand.

For the complete list of arrival formalities for entering New Zealand, be sure to also check out our guide, Arriving in New Zealand: Airport Customs, Biosecurity & the Arrival Process .

What is the New Zealand Traveller Declaration (NZTD)?

The New Zealand Traveller Declaration , formerly known as the New Zealand Passenger Arrival Card, is a form that you must submit either online 24 hours before starting your trip to New Zealand or in paper form either on the final leg of your journey to New Zealand or at the airport in New Zealand before passing through Passport Control/Customs. The form requires you to fill out your personal details, as well as asks simple yes/no questions concerning Customs, Biosecurity and Immigration. Once you have filled out the Traveller Declaration, keep a hold of it so you can hand it to Passport Control and Customs and Biosecurity once you arrive in New Zealand .

3 Ways to Complete the New Zealand Traveller Declaration

There are three ways to complete the New Zealand Traveller Declaration: in paper form, online or through an app. Take a look at the form in the section below to familiarise yourself with what information you’ll need to complete it. Your passport and boarding pass will come in handy for this.

1. The NZ Traveller Declaration Paper Form

Part of your in-flight entertainment on your flight to New Zealand is filling out the Traveller Declaration Form for New Zealand. The card/form will be handed out to you by the flight crew during your flight (the final leg of your journey that ends in New Zealand). Once you have filled out the card, keep a hold of it so you can hand it to Passport Control and Customs .

If you don’t complete the form during your flight, there are forms available at your arrival airport in New Zealand before getting your passport checked.

2. The NZ Traveller Declaration Online

Up to 24 hours before starting your journey to New Zealand, you can submit the New Zealand Traveller Declaration online at travellerdeclaration.govt.nz . It’s free (don’t pay anyone to do an “NZTD completion service” or similar) and takes approximately 10 minutes to complete. Your digital declaration is linked to your passport and is checked when you arrive. You are not required to print anything out.

Note that you can start your New Zealand Traveller Declaration at a time that suits you. The earliest you can submit your declaration is 24 hours before you start your trip to New Zealand.

3. The NZTD App

There is also an app available to complete the New Zealand Traveller Declaration: the NZTD App . It works similarly to the website form, with the difference being that the app allows you to scan your passport to instantly upload your passport details. See travellerdeclaration.govt.nz to learn more.

What Does the New Zealand Traveller Declaration Form (Passenger Arrival Card) Look Like?

Video: how to complete the new zealand passenger arrival card.

Want more? In the video below, Robin fills up the Passenger Arrival Card for New Zealand so you know what to expect.

8 Tips for Filling Out the NZ Traveller Declaration for New Zealand

Here are the answers to the most common questions asked about the NZ Traveller Declaration for New Zealand.

  • If you plan to complete a paper form on your flight, bring a pen with you! You’re unlikely to be given one on the plane.
  • In Section 1 for “occupation or job” simply put unemployed, if you do not have one.
  • In Section 1 for “full contact or residential address in New Zealand” put the name of your first accommodation if you know it. If not, leave it blank.
  • Do not answer Section 2a, if you are not from New Zealand.
  • In Section 2b , tick the “holiday/vacation” option even if you are doing a working holiday or backpacking in New Zealand.
  • One of the most important parts of the card is the declaration Sections 5 and 6 . If you don’t declare something that you should have declared, you will face a hefty fine. If in doubt, declare it! If you have sports and outdoor equipment, make sure they are clean before you pack them. Get more information on this in What Do You Need to Declare When Arriving in New Zealand?
  • In Section 8 , if you are from a visa-waiver country, meaning that you automatically get a visitor visa when you enter New Zealand , circle “Yes” to “I do not hold a visa I am applying for a visitor visa on arrival”. Note that the NZeTA is not a visa.
  • Lastly, keep this card with your passport, as you will need to hand the card in at Customs and then again to Biosecurity . Learn about that process in  Arrival Advice: Passport Control and Immigration and Arrival Advice: Biosecurity & Customs in New Zealand .

More About the Entry Forms to Complete for New Zealand

That’s it for our guide to the New Zealand Traveller Declaration and Passenger Arrival Card for New Zealand. For more arrival tips, check out our full arrival guide, Arriving in New Zealand: Airport Customs, Biosecurity & the Arrival Process .

What other paperwork do you need to complete for entering New Zealand? Check out the following guides:

  • NZ Tourist Visa : Do You Need a Visa to Visit New Zealand?
  • 10 Things You Need to Know About the NZETA
  • New Zealand Packing List : What to Pack for New Zealand

Finally, get our complete guide to visiting Aotearoa with  The Best Travel Guide to New Zealand .

The information in this guide has been compiled from our extensive research, travel and experiences across New Zealand and the South Pacific, accumulated over more than a decade of numerous visits to each destination. Additional sources for this guide include the following:

  • Tourism New Zealand (General travel advice - Updated [2024])
  • Immigration New Zealand (Visa and immigration advice - Updated [2024])
  • New Zealand Customs Service (Customs and Biosecurity - Updated [2024])
  • New Zealand Traveller Declaration (NZTD online platform - Updated [2024])
  • Tiaki Promise (Care for people place and culture - Updated [2024])
  • Safe Travel (NZ travel advisories - Updated [2024])
  • Stats NZ (Statistics and travel data - Updated [2024])
  • Waka Kotahi NZ Transport Agency (Road and transport tips - Updated [2024])
  • DriveSafe (Road safety - Updated [2024])
  • Council websites and freedom camping maps (Local travel advice region by region - Updated [2024])
  • AdventureSmart (Know before you go - Update [2024])

Our editorial standards : At NZ Pocket Guide, we uphold strict editorial standards to ensure accurate and quality content.

About The Author

This article has been reviewed and published by Laura, the editor-in-chief and co-founder of NZ Pocket Guide. Laura is a first-class honours journalism graduate and a travel journalist with expertise in New Zealand and South Pacific tourism for over 10 years. She also runs travel guides for five of the top destinations in the South Pacific and is the co-host of over 250 episodes of the NZ Travel Show on YouTube.

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Travelling or returning to New Zealand

Passports and visas for entry into new zealand.

  • You will need a valid passport .
  • If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a  New Zealand Electronic Travel Authority (NZeTA) for traveling to or transiting New Zealand.
  • Don't forget to check travel requirements for any  countries/regions  you will pass through in transit and on your return journey.
  • All passengers entering New Zealand have the option to complete a New Zealand Traveller Declaration instead of a paper Passenger Arrival Card. Passengers transiting internationally do not need to complete a declaration.

Transit in New Zealand

  • If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a  New Zealand Electronic Travel Authority (NZeTA) for transiting through New Zealand
  • Remember to check your final destination's entry requirements .
  • Travellers do not require proof of vaccination or a pre-departure test to enter New Zealand.
  • Air New Zealand does not require passengers to provide proof of vaccination or a pre-departure test. We do ask that if you're feeling unwell and test positive for COVID-19, please consider changing your travel plans. 

IMAGES

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  4. A Guide to the NZ Passenger Arrival Card & Traveller Declaration [2023]

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  6. How to complete a Traveller Declaration form for New Zealand travel

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VIDEO

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COMMENTS

  1. Home

    Everyone travelling into New Zealand needs to complete a declaration. A declaration needs to be completed for each traveller, including babies and children. You can start your digital declaration at a time that suits you. The earliest time you can submit your declaration depends on whether you are travelling by air or sea.

  2. Completing your declaration

    Your traveller declaration is a legal document. False declarations can lead to penalties including confiscation of goods, a minimum instant fine of NZ$400, prosecution, imprisonment, and deportation from New Zealand. If you're unsure about what you can and can't bring into New Zealand, check out the Biosecurity online tool.

  3. New Zealand Traveller Declaration for travel to Aotearoa

    Arrivals declaration experience for travellers to Aotearoa New Zealand.

  4. Before you travel

    Valid passport. You must have a valid passport to enter New Zealand. Check its expiry date to make sure it meets the rules for acceptable travel documents. If you are a New Zealand citizen and you need to renew your passport, make sure you allow plenty of time before you travel. Renew or replace your adult passport - Te Kāwanatanga o ...

  5. Travellers flying to New Zealand can now do their arrival declaration

    Travellers arriving into all New Zealand international airports now have the option to complete a digital declaration instead of a paper arrival card, before travelling to New Zealand. Travellers flying to New Zealand can now do their arrival declaration online - New Zealand Customs Service

  6. NZTD app

    About the app. It is free and it will take around 10 minutes to complete your declaration using the app. You can use the app to scan your passport to instantly upload your passport details. You will receive an email and reference number when you submit your declaration. A confirmation email will also be sent to you any time you resubmit your ...

  7. New Zealand Traveller Declaration open for all travellers

    From 11:59pm 31 March 2022, everyone travelling to New Zealand by air is required to complete and submit a New Zealand Traveller Declaration. The New Zealand Traveller Declaration system requires travellers to upload their recent travel history and COVID-19 health-related information prior to their departure for New Zealand, which could include ...

  8. About

    The New Zealand Traveller Declaration (NZTD) system collects your travel, customs, immigration and biosecurity information. It aims to improve the safety and security of New Zealand. The NZTD replaces the old Passenger Arrival Card. It is free and everyone travelling into New Zealand needs to complete a declaration.

  9. New Zealand Traveller Declaration (NZTD)

    In August 2023, the New Zealand Traveller Declaration (NZTD) was introduced to deliver the digitisation of the paper 'Passenger Arrival Card' and support the safety and security of New Zealand. Everyone travelling into New Zealand needs to complete an NZTD. It's free and travellers need to answer questions about their trip and what they ...

  10. Arriving in New Zealand

    You can be in transit for up to 24 hours. If you leave Auckland Airport, or your journey ends in New Zealand, you are not a transit passenger. You will need to complete a declaration to enter New Zealand. You may need an NZeTA (New Zealand Electronic Travel Authority) or transit visa to transit New Zealand. Transit passengers - Immigration ...

  11. On your arrival

    On your arrival. What you need to do when you arrive in New Zealand. Everyone travelling into New Zealand needs to complete a New Zealand Traveller Declaration (NZTD). There are some items you have to declare if you're bringing them into New Zealand. You must answer all questions on your NZTD and produce your identity documents. After clearing ...

  12. Changes to the New Zealand Traveller Declaration Process

    Key information about the online declaration process: Everyone travelling into New Zealand needs to complete a declaration. It is free and you can do it on the online form or the NZTD app. A declaration needs to be completed for each traveller, including babies and children. You can start your digital declaration at a time that suits you.

  13. PDF The New Zealand Traveller Declaration System Key Messages and Faqs

    Use of the New Zealand Traveller Declaration system for collecting contact details and travel history information, alongside other measures, will be reviewed in October. Officials are continuing to work on the New Zealand Traveller Declaration system so that, by June 2023, the New Zealand Traveller Declaration will provide a single point for

  14. How to complete a Traveller Declaration form for New Zealand travel

    4. Use Chrome on a computer. Travellers recommend completing the form on a computer instead of a phone and using the Chrome browser instead of Safari, which has trouble uploading documents. 5. A ...

  15. New Zealand Traveller Declaration toolkit » Education NZ

    The New Zealand Traveller Declaration (NZTD) is an online system that travellers can use to answer questions on travel, customs, immigration, and biosecurity information before they arrive in New Zealand. The earliest travellers can submit a declaration is 24 hours before starting their trip to New Zealand. Once they have submitted a declaration, they will receive an email telling them what ...

  16. Aotearoa New Zealand rolls out online travel declaration

    The New Zealand Traveller Declaration (NZTD) is an online system that travellers use to digitally complete a declaration before travelling to Aotearoa New Zealand. This can be done online or via the NZTD mobile app. From August 2023, the NZTD will be available for travellers arriving into all international airports in Aotearoa New Zealand ...

  17. New Zealand introduces new online Traveller Declaration

    New Zealand has introduced a new online declaration for all travellers arriving by air. From 11:59pm 31 March 2022, everyone travelling into New Zealand by air is required to complete and submit a New Zealand Traveller Declaration. The New Zealand Traveller Declaration system requires travellers to upload their recent travel history and COVID ...

  18. Arriving in New Zealand

    To apply for entry permission, you need to have your: completed New Zealand traveller declaration (NZTD). passport or travel document. You may need to have a travel ticket out of New Zealand to a country you have the right to enter if: you are visiting New Zealand on a passport from a visa waiver country. If you are refused entry to New Zealand.

  19. PDF New Zealand Traveller Declaration

    New Zealand Traveller Declaration. The New Zealand Traveller Declaration is an online system that collects your travel and COVID-19 health-related information. The New Zealand Government needs this information before you fly to New Zealand, so that you know what you need to do when you arrive. You need to submit your declaration online

  20. PDF New Zealand Traveller Declaration

    If you wish to exercise these rights please contact the New Zealand Customs Service on 0800 428 786 or email [email protected], and/or write to Immigration New Zealand at PO Box 1473, Wellington. 230604. You do NOT need to complete this paper form if you have completed the New Zealand Traveller Declaration online at www ...

  21. Travellers flying to New Zealand can now do their arrival declaration

    Travellers can complete a digital declaration online at www.travellerdeclaration.govt.nz or via the NZTD mobile app. There is a paper declaration form available, for travellers who cannot complete it online. The New Zealand Traveller Declaration system collects travel, customs, immigration and biosecurity information.

  22. A Guide to the NZ Traveller Declaration (Passenger Arrival Card)

    1. The NZ Traveller Declaration Paper Form. Part of your in-flight entertainment on your flight to New Zealand is filling out the Traveller Declaration Form for New Zealand. The card/form will be handed out to you by the flight crew during your flight (the final leg of your journey that ends in New Zealand). Once you have filled out the card ...

  23. Requirements for Travelling or Returning to New Zealand

    Passports and visas for entry into New Zealand. You will need a valid passport.; If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a New Zealand Electronic Travel Authority (NZeTA) for traveling to or transiting New Zealand.; Don't forget to check travel requirements for any countries/regions you will pass through in transit and on your return journey.