southwest airlines travel restrictions to mexico

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A Guide to Southwest Flights to Mexico

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Southwest Airlines serves over 100 destinations, most of which are within the U.S. But it also operates flights to 10 other countries, including flights to four airports in Mexico. If you’re planning a trip south of the border, you might consider Southwest.

Here’s what you can expect when booking Southwest flights to Mexico.

Where in Mexico can I visit with Southwest?

Southwest has a few destination options within Mexico: Travelers can fly to Cancun, Cozumel, Los Cabos and Puerto Vallarta. These locations offer variety — with two on the west coast and two on the east coast — and give travelers several options to see different parts of the country.

» Learn more: Top 10 Priority Pass lounges in Mexico and Central America

Does Southwest offer nonstop flights to Mexico?

Southwest has direct flight options to each of its four Mexico destinations. Some locations have more offerings than others. If there aren’t nonstop flights from your home airport, you’ll need to book a connecting flight.

West Coast travelers will generally have an easier time getting to Los Cabos or Puerto Vallarta. Those in the middle or eastern parts of the U.S. will find Cancun the most convenient.

Some of these nonstop flights to Mexico can be sweet spots, meaning you might not have to spend a lot of Rewards Rewards points to fly there.

» Learn more: Southwest Airlines sweet spots

Austin, Texas.

Baltimore/Washington-BWI, Maryland.

Chicago-Midway, Illinois.

Chicago-O’Hare, Illinois.

Columbus, Ohio.

Denver, Colorado.

Fort Lauderdale, Florida.

Houston-Hobby, Texas.

Indianapolis, Indiana.

Kansas City, Missouri.

Milwaukee, Wisconsin.

Nashville, Tennessee.

New Orleans, Louisiana.

Phoenix, Arizona.

Pittsburgh, Pennsylvania.

San Antonio, Texas.

St. Louis, Missouri.

Oakland, California.

Orange County/Santa Ana, California.

Sacramento, California.

San Diego, California.

What’s the best city in Mexico to visit?

The trip experience you want to have can help you decide which destination to visit. Here’s some information about each destination to help you pick a spot.

In addition to the beaches, Cancun is known for shopping, nightlife and dining. Whether you want to sit back and relax or spend your vacation partying, there’s always something to do. Plus, you’ll get the sandy beaches and Caribbean weather. But be aware of hurricane season, which is typically June-November.

» Learn more: How to travel to Cancun with points and miles

Also on the Caribbean coast, Cozumel is the largest inhabited island in Mexico. This is the place to go diving and check out the impressive coral reefs and marine life. Cozumel also has Mayan ruins to explore and Playa del Carmen is just a short ferry ride away.

San José del Cabo and Cabo San Lucas are two cities that make up the Los Cabos area. Sunset sailing, whale-watching cruises and afternoon beach days are a must. For adventures on land, a visit to the historic San José del Cabo Arts District is recommended along with the nightlife in the city.

Puerto Vallarta

This destination also offers a lot to see and do. Stroll down the streets of Old Town, check out the incredible views of Banderas Bay, explore the Malecon boardwalk or eat your way around the food scene. Puerto Vallarta is also home to beautiful beaches.

» Learn more: How to travel to Puerto Vallarta, Mexico, on points and miles

Consider the airport location at your destination of choice when booking Southwest flights to Mexico. For example, Los Cabos International Airport, which serves the Cabo San Lucas and San José del Cabo areas, is a significant distance from Cabos San Lucas. The airports for Puerto Vallarta and Cancun are much closer to those city centers. Cozumel’s airport is nearest to the city, which can be a great option for added convenience.

» Learn more: The best airline credit cards right now

Southwest's four destinations in Mexico

No matter where you decide to go, all of these destinations are worth visiting and have a lot to offer. If you’re planning a trip, booking Southwest flights to Mexico is a great option. The airline offers flights to several cities and has quite a few direct flight options. Southwest also provides useful perks like allowing two free checked bags and no change fees, no matter whether the ticket was booked with cash or Rapid Rewards points .

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

Update April 12, 2024

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Mexico Travel Advisory

Travel advisory august 22, 2023, mexico - see state summaries.

Reissued after periodic review with general security updates, and the removal of obsolete COVID-19 page links.

Country Summary: Violent crime – such as homicide, kidnapping, carjacking, and robbery – is widespread and common in Mexico. The U.S. government has limited ability to provide emergency services to U.S. citizens in many areas of Mexico, as travel by U.S. government employees to certain areas is prohibited or restricted. In many states, local emergency services are limited outside the state capital or major cities.

U.S. citizens are advised to adhere to restrictions on U.S. government employee travel. State-specific restrictions are included in the individual state advisories below. U.S. government employees may not travel between cities after dark, may not hail taxis on the street, and must rely on dispatched vehicles, including app-based services like Uber, and regulated taxi stands. U.S. government employees should avoid traveling alone, especially in remote areas. U.S. government employees may not drive from the U.S.-Mexico border to or from the interior parts of Mexico, except daytime travel within Baja California and between Nogales and Hermosillo on Mexican Federal Highway 15D, and between Nuevo Laredo and Monterrey on Highway 85D.

Read the  country information page  for additional information on travel to Mexico.

Do Not Travel To:

• Colima state  due to  crime  and  kidnapping .
• Guerrero state  due to  crime .
• Michoacan state  due to  crime  and  kidnapping .
• Sinaloa state due to  crime  and  kidnapping
• Tamaulipas state  due to  crime  and  kidnapping.
• Zacatecas  state due to  crime  and  kidnapping .

Reconsider Travel To:

• Baja California  state due to  crime  and  kidnapping .
• Chihuahua state  due to  crime  and  kidnapping .
• Durango state  due to  crime .
• Guanajuato state  due to  crime and kidnapping .
• Jalisco state  due to  crime  and  kidnapping .
• Morelos state  due to  crime .
• Sonora state  due to  crime  and  kidnapping .

Exercise Increased Caution When Traveling To:

• Aguascalientes  state due to  crime .
• Baja California Sur state  due to  crime .
• Chiapas state  due to  crime .
• Coahuila state  due to  crime .
• Hidalgo state  due to  crime .
• Mexico City  due to  crime .
• Mexico State  due to  crime .
• Nayarit state  due to  crime.
• Nuevo Leon  state due to  crime  and  kidnapping .
• Oaxaca state  due to  crime .
• Puebla state  due to  crime  and  kidnapping .
• Queretaro state  due to  crime .
• Quintana Roo state  due to  crime .
• San Luis Potosi state  due to  crime and kidnapping .
• Tabasco state  due to  crime .
• Tlaxcala state due to  crime .
• Veracruz state  due to  crime .

Exercise Normal Precautions When Traveling To:

• Campeche state
• Yucatan state

Visit our website for  Travel to High-Risk Areas .

If you decide to travel to Mexico:

• Keep traveling companions and family back home informed of your travel plans. If separating from your travel group, send a friend your GPS location. If taking a taxi alone, take a photo of the taxi number and/or license plate and text it to a friend.
• Use toll roads when possible and avoid driving alone or at night. In many states, police presence and emergency services are extremely limited outside the state capital or major cities.
• Exercise increased caution when visiting local bars, nightclubs, and casinos.
• Do not display signs of wealth, such as wearing expensive watches or jewelry.
• Be extra vigilant when visiting banks or ATMs.
• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive Alerts and make it easier to locate you in an emergency.
• Follow the Department of State on  Facebook  and  Twitter .
• Follow the U.S. Embassy on Facebook and Twitter .
• Review the  Country Security Report  for Mexico.
• Mariners planning travel to Mexico should check for U.S. maritime  advisories  and  alerts , which include instructions on reporting suspicious activities and attacks to Mexican naval authorities.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .
• Visit the CDC page for the latest travel health information related to your travel. 

Aguascalientes state – Exercise Increased Caution

Exercise increased caution due to crime.

Criminal activity and violence may occur throughout the state.

There are no restrictions on travel for U.S. government employees in Aguascalientes state.

Baja California state – Reconsider Travel

Reconsider travel due to crime and kidnapping.

Transnational criminal organizations compete in the border area to establish narco-trafficking and human smuggling routes. Violent crime and gang activity are common. Travelers should remain on main highways and avoid remote locations. Of particular concern is the high number of homicides in the non-tourist areas of Tijuana. Most homicides appeared to be targeted; however, criminal organization assassinations and territorial disputes can result in bystanders being injured or killed. U.S. citizens and LPRs have been victims of kidnapping.

U.S. government employees must adhere to the noted restrictions:

• Mexicali Valley:  U.S. government employees should avoid the Mexicali Valley due to the heightened possibility of violence between rival cartel factions.  The boundaries of the restricted area are: to the east, the Baja California/Arizona and Baja California/Sonora borders; to the south, from La Ventana (on Highway 5) due east to the Colorado River; to the west, Highway 5; and to the north, Boulevard Lazaro Cardenas/Highway 92/Highway 1 to Carretera Aeropuerto, from the intersection of Highway 1 and Carretera Aeropuerto due north to the Baja California/California border, and from that point eastward along the Baja California/California border.
• Travelers may use Highways 2 and 2D to transit between Mexicali, Los Algodones, and San Luis Rio Colorado during daylight hours. Travelers may also use Highways 1 and 8 to transit to and from the Mexicali Airport during daylight hours.  Travel on Highway 5 is permissible during daylight hours.

There are no other travel restrictions for U.S. government employees in Baja California state. These include high-traffic tourism areas of border and coastal communities, such as  Tijuana ,  Ensenada , and  Rosarito .

Baja California Sur state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Baja California Sur state.

Campeche state – Exercise Normal Precautions

Exercise normal precautions.

There are no restrictions on travel for U.S. government employees in Campeche state.

Chiapas state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Chiapas state.

Chihuahua state – Reconsider Travel

Violent crime and gang activity are common. Most homicides are targeted assassinations against members of criminal organizations. Battles for territory between criminal groups have resulted in violent crime in areas frequented by U.S. citizens and U.S. government employees, including restaurants and malls during daylight hours. Bystanders have been injured or killed in shooting incidents. U.S. citizens and LPRs have been victims of kidnapping.

U.S. government employee travel is limited to the following areas with the noted restrictions:

• Ciudad Juarez:  U.S. government employees may travel to the area of Ciudad Juarez bounded to the east by Bulevar Independencia; to the south by De los Montes Urales/Avenida Manuel J Clouthier/Carretera de Juárez; to the west by Via Juan Gabriel/Avenida de los Insurgentes/Calle Miguel Ahumada/Francisco Javier Mina/Melchor Ocampo; and to the north by the U.S.-Mexico border.  Direct travel to the Ciudad Juarez airport (officially called the Abraham González International Airport) and the factories located along Bulevar Independencia and Las Torres is permitted.  Travel to San Jerónimo is permitted only through the United States via the Santa Teresa U.S. Port of Entry; travel via Anapra is prohibited.

U.S. government employees may only travel from Ciudad Juarez to the city of Chihuahua during daylight hours via Federal Highway 45, with stops permitted only at the Guardia Nacional División Caminos station, the Umbral del Milenio overlook area, the border inspection station at KM 35, and the shops and restaurants on Federal Highway 45 in the city of Ahumada.

• U.S. government employees may travel between Ciudad Juarez and Ascension via Highway 2.
• Nuevo Casas Grandes Area (including Nuevo Casas Grandes, Casas Grandes, Mata Ortiz, Colonia Juárez, Colonia LeBaron, Paquimé and San Buenaventura):  U.S. government employees may travel to the Nuevo Casas Grandes area during daylight hours via Mexico Federal Highway 2, and subsequently Federal Highway 10, to Nuevo Casas Grandes.  Employees are permitted to stay overnight in the cities of Nuevo Casas Grandes and Casas Grandes only.
• City of Chihuahua:  U.S. government employees may travel at any time to the area of the city of Chihuahua bounded to the north by Avenida Transformación; to the east by Avenida Tecnológico/Manuel Gómez Morín/Highway 16/Blvd.José Fuentes Mares; to the west by the city boundary; and to the south by Periférico Francisco R. Almada.
• U.S. government employees may travel on Highways 45, 16, and 45D through the city of Chihuahua and to the Chihuahua airport (officially called the General Roberto Fierro Villalobos International Airport). 
• U.S. government employees may travel to Santa Eulalia to the east of the city of Chihuahua, as well as to Juan Aldama via Highway 16 to the northeast.
• U.S. government employees may travel south of the city of Chihuahua on Highway 45 to the southern boundary of Parral, including each town directly connected to Highway 45, including Lázaro Cárdenas, Pedro Meoqui, Santa Cruz de Rosales, Delicias, Camargo, Ciudad Jiménez, and Parral itself.
• U.S. government employees may only travel on official business from the city of Chihuahua on Highway 16 to Ciudad Cuauhtémoc bounded by Highway 21 to the north and east, Highway 5 to the west, and Bulevar Jorge Castillo Cabrera to the south. 
• Ojinaga:  U.S. government employees must travel to Ojinaga via U.S. Highway 67 and enter through the U.S. Port of Entry in Presidio, Texas.
• Palomas:  U.S. government employees may travel to Palomas via U.S. highways through the U.S. Port of Entry in Columbus, New Mexico, or via Highway 2 in Mexico.

U.S. government employees may not travel to other areas of Chihuahua, including  Copper Canyon .

Coahuila state – Exercise Increased Caution

Violent crime and gang activity occur in parts of Coahuila state. 

U.S. government employees must adhere to the following travel restrictions:

• Zaragoza, Morelos, Allende, Nava, Jimenez, Villa Union, Guerrero, and Hidalgo municipalities : U.S. government employees may not travel to these municipalities.
• Piedras Negras and Ciudad Acuña:  U.S. government employees must travel directly from the United States and observe a curfew from midnight to 6:00 a.m. in both cities.

There are no other restrictions on travel for U.S. government employees in Coahuila state.

Colima state – Do Not Travel

Do not travel due to crime and kidnapping.  

Violent crime and gang activity are widespread. Most homicides are targeted assassinations against members of criminal organizations. Shooting incidents between criminal groups have injured or killed bystanders. U.S. citizens and LPRs have been victims of kidnapping.  

Travel for U.S. government employees is limited to the following areas with noted restrictions: 

• Manzanillo:   U.S. government employee travel is limited to the tourist and port areas of Manzanillo.  
• Employees traveling to Manzanillo from Guadalajara must use Federal Toll Road 54D during daylight hours.  

U.S. government employees may not travel to other areas of Colima state. 

Durango state – Reconsider Travel

Reconsider travel due to crime.

Violent crime and gang activity are common in parts of Durango state.

• West and south of Federal Highway 45:  U.S. government employees may not travel to this region of Durango state.

There are no other restrictions on travel for U.S. government employees in Durango state.

Guanajuato state – Reconsider Travel

Gang violence, often associated with the theft of petroleum and natural gas from the state oil company and other suppliers, occurs in Guanajuato, primarily in the south and central areas of the state.  Of particular concern is the high number of murders in the southern region of the state associated with cartel-related violence. U.S. citizens and LPRs have been victims of kidnapping.

• Areas south of Federal Highway 45D:  U.S. government employees may not travel to the area south of and including Federal Highway 45D, Celaya, Salamanca, and Irapuato.

There are no other restrictions on travel for U.S. government employees in Guanajuato state, which includes tourist areas in:  San Miguel de Allende ,  Guanajuato City , and  surrounding areas.

Guerrero state – Do Not Travel

Do not travel due to crime.

Crime and violence are widespread. Armed groups operate independently of the government in many areas of Guerrero. Members of these groups frequently maintain roadblocks and may use violence towards travelers. U.S. citizens and LPRs have been victims of kidnapping in previous years.

Travel for U.S. government employees is limited to the following area with the noted restrictions:

• Taxco:  U.S. government employees must use Federal Highway 95D, which passes through Cuernavaca, Morelos, and stay within downtown tourist areas of Taxco. Employees may visit Grutas de Cacahuamilpa National Park during the day with a licensed tour operator.

U.S. government employees may not travel to other areas of the state of Guerrero, including to tourist areas in  Acapulco ,  Zihuatanejo , and  Ixtapa .

Hidalgo state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Hidalgo state.

Jalisco state – Reconsider Travel

Violent crime and gang activity are common in parts of Jalisco state. In Guadalajara, territorial battles between criminal groups take place in tourist areas. Shooting incidents between criminal groups have injured or killed innocent bystanders. U.S. citizens and LPRs have been victims of kidnapping.

• Jalisco-Michoacan border and Federal Highway 110:  U.S. government employees may not travel to the area between Federal Highway 110 and the Jalisco-Michoacan border, nor travel on Federal Highway 110 between Tuxpan, Jalisco, and the Michoacan border.
• Federal Highway 80:  U.S. government employees may not travel on Federal Highway 80 south of Cocula.

There are no other restrictions on travel for U.S government employees in Jalisco state which includes tourist areas in:  Guadalajara Metropolitan Area ,  Puerto Vallarta (including neighboring Riviera Nayarit) ,  Chapala , and  Ajijic .

Mexico City (Ciudad de Mexico) – Exercise Increased Caution

Both violent and non-violent crime occur throughout Mexico City. Use additional caution, particularly at night, outside of the frequented tourist areas where police and security patrol more routinely. Petty crime occurs frequently in both tourist and non-tourist areas.

There are no restrictions on travel for U.S. government employees in Mexico City.

Mexico State (Estado de Mexico) – Exercise Increased Caution

Both violent and non-violent crime occur throughout Mexico State. Use additional caution in areas outside of the frequented tourist areas, although petty crime occurs frequently in tourist areas as well.

There are no restrictions on travel for U.S. government employees in Mexico State.

Michoacan state – Do Not Travel

Do not travel due to crime and kidnapping.

Crime and violence are widespread in Michoacan state. U.S. citizens and LPRs have been victims of kidnapping.

Travel for U.S. government employees is limited to the following areas with the noted restrictions:

• Federal Highway 15D:   U.S. government employees may travel on Federal Highway 15D to transit the state between Mexico City and Guadalajara.
• Morelia:  U.S. government employees may travel by air and by land using Federal Highways 43 or 48D from Federal Highway 15D.
• Lazaro Cardenas:  U.S. government employees must travel by air only and limit activities to the city center or port areas.

U.S. government employees may not travel to other areas of the state of Michoacan, including the portions of the  Monarch Butterfly Reserve  located in Michoacan.

Morelos state – Reconsider Travel

Violent crime and gang activity are common in parts of Morelos state.

There are no restrictions on travel for U.S. government employees in Morelos state.

Nayarit state – Exercise Increased Caution

Criminal activity and violence may occur throughout Nayarit state.

There are no restrictions on travel for U.S government employees in Nayarit state.

Nuevo Leon state – Exercise Increased Caution

Exercise increased caution due to crime and kidnapping.

Criminal activity and violence may occur throughout the state. U.S. citizens and LPRs have been victims of kidnapping.

There are no restrictions on travel for U.S. government employees in Nuevo Leon state.

Oaxaca state – Exercise Increased Caution

Criminal activity and violence occur throughout the state.

U.S. travelers are reminded that U.S. government employees must adhere to the following travel restrictions:

• Isthmus region:  U.S. government employees may not travel to the area of Oaxaca bounded by Federal Highway 185D to the west, Federal Highway 190 to the north, and the Oaxaca-Chiapas border to the east.  This includes the cities of Juchitan de Zaragoza, Salina Cruz, and San Blas Atempa.  
• Federal Highway 200 northwest of Pinotepa:  U.S. government employees may not use Federal Highway 200 between Pinotepa and the Oaxaca-Guerrero border.

There are no restrictions on travel for U.S. government employees to other parts of Oaxaca state, which include tourist areas in:  Oaxaca City ,  Monte Alban ,  Puerto Escondido,  and  Huatulco .

Puebla state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Puebla state.

Queretaro state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Queretaro state.

Quintana Roo state – Exercise Increased Caution

Criminal activity and violence may occur in any location, at any time, including in popular tourist destinations.  Travelers should maintain a high level of situational awareness, avoid areas where illicit activities occur, and promptly depart from potentially dangerous situations. 

While not directed at tourists, shootings between rival gangs have injured innocent bystanders.  Additionally, U.S. citizens have been the victims of both non-violent and violent crimes in tourist and non-tourist areas.

There are no restrictions on travel for U.S. government employees in Quintana Roo state. However, personnel are advised to exercise increased situational awareness after dark in downtown areas of Cancun, Tulum, and Playa del Carmen, and to remain in well-lit pedestrian streets and tourist zones.

San Luis Potosi state – Exercise Increased Caution

Criminal activity and violence may occur throughout the state.  U.S. citizens and LPRs have been victims of kidnapping.

There are no restrictions on travel for U.S. government employees in San Luis Potosi state.

Sinaloa state – Do Not Travel

Violent crime is widespread. Criminal organizations are based in and operating in Sinaloa. U.S. citizens and LPRs have been victims of kidnapping.

• Mazatlan:  U.S. government employees may travel to Mazatlan by air or sea only, are limited to the Zona Dorada and historic town center, and must travel via direct routes between these destinations and the airport and sea terminal.
• Los Mochis and Topolobampo:  U.S. government employees may travel to Los Mochis and Topolobampo by air or sea only, are restricted to the city and the port, and must travel via direct routes between these destinations and the airport.

U.S. government employees may not travel to other areas of Sinaloa state.

Sonora state – Reconsider Travel

Sonora is a key location used by the international drug trade and human trafficking networks. Violent crime is widespread. U.S. citizens and LPRs have been victims of kidnapping. Travelers should maintain a heightened level of awareness of their surroundings in all their travels in Sonora.  Security incidents may occur in any area of Sonora.

• Travel between Hermosillo and Nogales:  U.S. government employees may travel between the U.S. Ports of Entry in Nogales and Hermosillo during daylight hours via Federal Highway 15 only. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications due to a lack of secure vetting and/or dispatching procedures. Travelers should exercise caution and avoid unnecessary stops as security incidents, including sporadic, armed carjackings, and shootings have been reported along this highway during daylight hours. Travelers should have a full tank of gas and inform friends or family members of their planned travel.
• Nogales:  U.S. government employees may not travel in the triangular area north of Avenida Tecnologico, west of Bulevar Luis Donaldo Colosio (Periferico), nor east of Federal Highway 15D (Corredor Fiscal). U.S. government employees also may not travel in the residential and business areas to east of the railroad tracks along Plutarco Elias Calle (HWY 15) and Calle Ruiz Cortino, including the business area around the Morley pedestrian gate port-of-entry. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in Nogales due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.  
• Puerto Peñasco:  U.S. government employees may travel between Puerto Peñasco and the Lukeville-Sonoyta U.S. Port of Entry during daylight hours via Federal Highway 8 only. They may not travel on any other route to Puerto Peñasco. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in Puerto Peñasco. due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.
• Triangular region near Mariposa U.S. Port of Entry:  U.S. government employees may not travel into or through the triangular region west of the Mariposa U.S. Port of Entry, east of Sonoyta, and north of Altar municipality.
• San Luis Rio Colorado, Cananea, and Agua Prieta : U.S. government employees may travel directly from the nearest U.S. Port of Entry to San Luis Rio Colorado, Cananea (via Douglas Port of Entry), and Agua Prieta, but may not go beyond the city limits. Travel is limited to daylight hours only. Travel between Nogales and Cananea via Imuris is not permitted. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in these cities due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.
• Eastern and southern Sonora (including San Carlos Nuevo Guaymas and Alamos):  U.S. government employees may not travel to areas of Sonora east of Federal Highway 17, the road between Moctezuma and Sahuaripa, and State Highway 20 between Sahuaripa and the intersection with Federal Highway 16. U.S. government employees may travel to San Carlos Nuevo Guaymas and Alamos; travel to Alamos is only permitted by air and within city limits.  U.S. government employees may not travel to areas of Sonora south of Federal Highway 16 and east of Federal Highway 15 (south of Hermosillo), as well as all points south of Guaymas, including Empalme, Guaymas, Obregon, and Navojoa.  U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in these areas due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.

U.S. government employees may travel to other parts of Sonora state in compliance with the above restrictions, including tourist areas in: Hermosillo , Bahia de Kino , and Puerto Penasco .

Tabasco state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Tabasco state.

Tamaulipas state – Do Not Travel

Organized crime activity – including gun battles, murder, armed robbery, carjacking, kidnapping, forced disappearances, extortion, and sexual assault – is common along the northern border and in Ciudad Victoria. Criminal groups target public and private passenger buses, as well as private automobiles traveling through Tamaulipas, often taking passengers and demanding ransom payments.

Heavily armed members of criminal groups often patrol areas of the state and operate with impunity particularly along the border region from Reynosa to Nuevo Laredo.  In these areas, local law enforcement has limited capacity to respond to incidents of crime. Law enforcement capacity is greater in the tri-city area of Tampico, Ciudad Madero, and Altamira, which has a lower rate of violent criminal activity compared to the rest of the state.

U.S. citizens and LPRs have been victims of kidnapping.

• Matamoros and Nuevo Laredo:  U.S. government employees may only travel within a limited radius around and between the U.S. Consulates in Nuevo Laredo and Matamoros, their homes, the respective U.S. Ports of Entry, and limited downtown sites, subject to an overnight curfew.
• Overland travel in Tamaulipas:  U.S. government employees may not travel between cities in Tamaulipas using interior Mexican highways. Travel between Nuevo Laredo and Monterrey is limited to Federal Highway 85D during daylight hours with prior authorization.

U.S. government employees may not travel to other parts of Tamaulipas state.

Tlaxcala state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Tlaxcala state.

Veracruz state – Exercise Increased Caution

Violent crime and gang activity occur with increasing frequency in Veracruz, particularly in the center and south near Cordoba and Coatzacoalcos. While most gang-related violence is targeted, violence perpetrated by criminal organizations can affect bystanders. Impromptu roadblocks requiring payment to pass are common.

There are no restrictions on travel for U.S. government employees in Veracruz state.

Yucatan state – Exercise Normal Precautions

There are no restrictions on travel for U.S. government employees in Yucatan state, which include tourist areas in:  Chichen Itza ,  Merida ,  Uxmal , and  Valladolid .

Zacatecas state – Do Not Travel

Violent crime, extortion, and gang activity are widespread in Zacatecas state. U.S. citizens and LPRs have been victims of kidnapping.

• Zacatecas City : U.S. government employee travel is limited to Zacatecas City proper, and employees may not travel overland to Zacatecas City.
• U.S. government employees may not travel to other areas of Zacatecas state.

Travel Advisory Levels

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• Plan Your Trip

Flying Internationally With Southwest: Everything You Need To Know

Published: October 13, 2023

Modified: December 28, 2023

by Lucy Casper

• Travel Guide

Introduction

Welcome to the world of international air travel with Southwest Airlines! Whether you’re embarking on a business trip, a dream vacation, or visiting loved ones in a different country, flying internationally can be an exciting and rewarding experience. In this comprehensive guide, we will walk you through everything you need to know about flying internationally with Southwest.

Southwest Airlines, known for its friendly service, affordable fares, and no hidden fees, has extended its reach beyond domestic flights to offer international destinations. With Southwest, you can now explore vibrant cities, explore awe-inspiring landscapes, and indulge in diverse cultures across the globe.

Traveling internationally can seem overwhelming, with various aspects to consider, from booking your flight to navigating customs and immigration procedures. However, with this guide, we aim to make your journey stress-free by providing you with all the essential information and tips you need.

Get ready to embark on an adventure of a lifetime as we take you step by step through the process of preparing for your trip, booking your international flight with Southwest, understanding documentation and visa requirements, and much more. Whether you’re a seasoned traveler or a first-timer, this guide is designed to cater to all your needs.

Throughout this article, we will cover important topics such as Southwest’s baggage policy and restrictions, the check-in and boarding process, in-flight amenities, customs and immigration procedures, layovers, and connecting flights. We’ll also provide tips for traveling with pets, and offer guidance for those requiring special assistance or with medical needs.

Before we dive into the details, it’s important to note that the information provided in this guide is subject to change, and it’s always a good idea to double-check with the official Southwest Airlines website and relevant authorities for the most up-to-date information.

So sit back, relax, and let’s explore the world of international air travel with Southwest Airlines!

Preparing for Your Trip

Before you jet off on your international adventure with Southwest Airlines, there are a few essential steps to take to ensure a smooth and enjoyable journey.

The first thing you’ll want to do is research your destination. Familiarize yourself with the local customs, traditions, and cultural norms, as this will help you navigate different social situations and show respect to the local population. Additionally, check for any travel advisories or warnings issued for your destination. The U.S. Department of State website is a reliable resource for up-to-date travel information.

Next, make sure your passport is valid and will remain so for at least six months beyond your planned return date. A valid passport is an absolute must for international travel. If you don’t have a passport or need to renew it, be sure to allow yourself ample time to complete the application process.

Another crucial aspect of trip preparation is booking your accommodations in advance. Research and compare prices for hotels or consider alternative options like vacation rentals or staying with locals through platforms like Airbnb.

Additionally, don’t forget to arrange transportation from the airport to your accommodation. Some hotels offer airport shuttle services, or you can opt for public transportation or ride-sharing services.

Pack strategically by considering the climate, activities, and cultural expectations of your destination. Check the weather forecast for your travel dates and pack accordingly, including appropriate clothing, footwear, and accessories.

It’s also important to prepare a travel itinerary. List the attractions, landmarks, and activities you’d like to experience during your trip. Research the operating hours, ticket prices, and any necessary reservations. This will help you make the most of your time and ensure you don’t miss out on any must-see sights.

Ensure that you have the necessary travel insurance to protect yourself against unforeseen circumstances, such as trip cancellations, lost luggage, or medical emergencies. Review your policy to understand what is covered and consider purchasing additional coverage if needed.

Lastly, inform your bank and credit card companies about your travel plans. This prevents your accounts from being flagged for suspicious activity when you use your cards abroad. Inquire about any foreign transaction fees or international ATM withdrawal fees to avoid any surprises.

By following these preparation steps, you’ll set the stage for a smooth and enjoyable journey with Southwest Airlines. So get ready to embark on an unforgettable adventure!

Booking Your Southwest International Flight

Booking your international flight with Southwest Airlines is a breeze. Here’s everything you need to know to secure your ticket and start planning your trip.

Firstly, visit the official Southwest Airlines website or use their mobile app to search for flights. Enter your desired departure and arrival cities, as well as your preferred travel dates. Southwest offers a user-friendly interface that allows you to easily customize your search based on your preferences.

When searching for international flights, keep in mind that Southwest operates flights to various popular destinations in Mexico, the Caribbean, and Central America. You’ll have the option to choose from a wide range of exciting locations.

Once you’ve selected your destination and travel dates, click on the available flights to view more details. Southwest Airlines provides comprehensive information about flight times, layovers, and ticket prices right on their website.

Southwest operates on a point-to-point route system, which means you may need to book multiple flights to reach your final destination. However, with their user-friendly booking process, it’s easy to select the most convenient itinerary for your travel needs.

One thing to note is that Southwest Airlines does not participate in global distribution systems (GDS), so you won’t find their flights listed on third-party travel websites. To book with Southwest, you must go directly through their website or contact their customer service.

Flexibility is another great perk of booking with Southwest Airlines. They offer flexible fare options that cater to different travel needs. You can choose between Wanna Get Away, Anytime, or Business Select fares, each with its own benefits and features.

Wanna Get Away fares are the most affordable option, perfect for budget-conscious travelers. Anytime fares offer greater flexibility in terms of changes and cancellations, while Business Select fares provide added perks like priority boarding and extra Rapid Rewards points.

Once you’ve chosen your desired flight, you’ll need to provide passenger information and payment details to complete the booking process. It’s important to double-check all the details before making the final payment.

After booking your Southwest international flight, you’ll receive a confirmation email with your e-ticket. Remember to save this email and have a printed or electronic copy of your ticket for check-in and boarding.

With the convenience and flexibility offered by Southwest Airlines, booking your international flight is a seamless process. So go ahead and secure your ticket to embark on your international adventure with Southwest!

Documentation and Visa Requirements

When traveling internationally with Southwest Airlines, it’s crucial to ensure that you have the necessary documentation and visas to enter your destination country. Here’s what you need to know:

The most important document for international travel is a valid passport. Ensure that your passport is not expired and will remain valid for at least six months beyond your planned departure date. Check your passport for any damage or issues that may render it invalid. It’s always a good idea to make copies of your passport and keep them in a separate location, or store digital copies securely.

Visa requirements vary depending on your destination country and your nationality. Some countries may allow visa-free travel for a certain period, while others require you to obtain a visa in advance. It’s crucial to research the visa requirements of your destination country and apply for a visa well in advance if needed. The U.S. Department of State website provides helpful information on visa requirements for various countries.

Electronic Travel Authorization (ETA) or Travel Visa Waiver:

For certain countries, you may need to obtain an Electronic Travel Authorization (ETA) or Travel Visa Waiver, even if a visa is not required. This authorization grants you permission to enter the country for a specific period. Check with the embassy or consulate of your destination country to determine if you need to obtain an ETA or Travel Visa Waiver.

Customs and Entry Requirements:

Each country has its own customs and immigration procedures that you must follow upon arrival. Familiarize yourself with these requirements before your trip to avoid any delays or complications. Be prepared to present your passport, visa (if applicable), and any required supporting documents, such as hotel reservations or proof of sufficient funds for your stay. It’s important to answer all questions from immigration officers truthfully and accurately.

Entry and Exit Fees:

Some countries require visitors to pay an entry or exit fee upon arrival or departure. These fees are often collected in local currency or, in some cases, U.S. dollars. Research the entry and exit fees for your destination country and ensure you have the necessary funds to cover them.

Traveler’s Insurance:

While not a mandatory document, it’s highly recommended to have travel insurance that provides coverage for medical emergencies, trip cancellations, and lost or stolen belongings. Travel insurance can offer peace of mind and financial protection in case of unexpected events during your trip.

It’s essential to stay updated on any changes in documentation and visa requirements for your destination country. Always check the official government websites and consult with the embassy or consulate if you have any doubts or questions.

By ensuring you have the proper documentation and visas in order, you’ll be well-prepared to have a smooth and hassle-free journey with Southwest Airlines.

Baggage Policy and Restrictions

Understanding Southwest Airlines’ baggage policy and restrictions is crucial for a hassle-free travel experience. Here’s everything you need to know about what you can bring and how to pack for your international flight.

Carry-On Baggage:

Southwest allows each passenger to bring one carry-on bag plus one personal item on board. The carry-on bag must fit in the overhead bin, while the personal item should fit under the seat in front of you. Examples of personal items include handbags, laptop bags, and small backpacks.

The maximum dimensions for a carry-on bag are 10 x 16 x 24 inches (or 25 x 40 x 60 cm), while the personal item should not exceed 18.5 x 8.5 x 13.5 inches (or 47 x 22 x 34 cm).

Checked Baggage:

Southwest Airlines allows up to two checked bags per passenger. Each bag must not exceed 50 pounds (or 23 kilograms) in weight and 62 inches (or 157 centimeters) in overall dimensions (length + width + height). Additional charges may apply if you exceed these weight and size limits.

Baggage fees may vary depending on your travel destination and fare type. It’s essential to check the Southwest Airlines website or contact their customer service for detailed information on baggage fees and restrictions specific to your flight.

Restricted Items:

There are certain items that are prohibited or restricted from being carried on board Southwest Airlines flights. These include, but are not limited to, explosives, flammable materials, firearms, sharp objects, and certain liquids. It’s crucial to review the TSA guidelines and Southwest Airlines’ specific restrictions on their website to avoid any issues during the security screening process.

Valuables and Fragile Items:

If you have valuable or fragile items, it’s advisable to pack them in your carry-on baggage to ensure their safety. However, remember that liquids in containers larger than 3.4 ounces (or 100 milliliters) must be packed in your checked baggage. Consider using protective padding or wrapping for delicate items to prevent damage during handling.

Prohibited Items by Destination:

Each country has its own regulations on prohibited items when entering or leaving. It’s essential to be aware of the specific restrictions imposed by your destination country. Research the customs and security guidelines of your destination to avoid any issues or delays during customs inspection.

By familiarizing yourself with Southwest Airlines’ baggage policy, adhering to the restrictions, and packing accordingly, you’ll have a stress-free journey with your belongings securely transported to your destination.

Check-In and Boarding Process

The check-in and boarding process for your international flight with Southwest Airlines is designed to be efficient and convenient. Here’s what you need to know to ensure a smooth experience from the moment you arrive at the airport until you board your flight.

Check-In Options:

Southwest Airlines offers multiple check-in options to fit your preference and travel needs. You can check-in online through the Southwest website or mobile app starting 24 hours before your scheduled departure time. Online check-in allows you to select or change your seat, add your Rapid Rewards number, and print or download your boarding pass.

If you prefer a more traditional approach, you can check-in at the Southwest Airlines ticket counter or kiosk at the airport. The ticket counter is staffed by Southwest representatives who can assist you with any questions or special requests.

Boarding Pass:

Regardless of your check-in method, you will need to have a boarding pass for your Southwest international flight. Conveniently, Southwest offers mobile boarding passes, which can be scanned directly from your smartphone at the security checkpoint and boarding gate. If you prefer a paper boarding pass, you can print it at home or at the airport using a self-service kiosk.

Boarding Groups:

Southwest Airlines uses a unique boarding process with numbered boarding groups instead of assigned seats. Shortly before departure, passengers are divided into groups (A, B, and C) and further into numbered positions (1-60). Boarding positions are assigned based on the order of check-in.

Passengers in Group A are typically the first to board the aircraft, followed by Group B, and finally Group C. The boarding process is further divided into groups of five positions at a time to maintain order and efficiency.

EarlyBird Check-In:

If you want to secure a better boarding position, Southwest offers an EarlyBird Check-In option for an additional fee. EarlyBird Check-In automatically checks you in and assigns you a boarding position ahead of general check-in. However, please note that EarlyBird Check-In does not guarantee an A group boarding position.

Boarding Announcement and Procedure:

As your flight prepares for boarding, listen for the Southwest boarding announcement, which will indicate the boarding group and position that should proceed to the gate. Follow the instructions of the Southwest staff and be prepared to present your boarding pass for scanning.

Once on board, locate your seat according to the boarding position assigned to you. Southwest operates a open-seating policy, allowing you to choose any available seat on the aircraft. Stow your carry-on baggage in the overhead bin or under the seat in front of you and settle in for your international journey.

The check-in and boarding process with Southwest Airlines is straightforward and easy to navigate. By familiarizing yourself with the options and procedures, you’ll be well-prepared to start your international adventure with Southwest Airlines.

In-Flight Amenities

When flying internationally with Southwest Airlines, you can expect a comfortable and enjoyable journey with a range of in-flight amenities to enhance your travel experience. Here’s what you can look forward to during your flight:

Southwest Airlines offers spacious and comfortable seating on all their international flights. Although Southwest does not have assigned seating, you can choose any available seat once on board the aircraft. This open-seating policy allows you to sit with your travel companions or select a seat that suits your comfort preferences.

In-Flight Entertainment:

Currently, Southwest Airlines does not provide seat-back screens or in-flight entertainment systems on their international flights. However, you can bring your own electronic devices, such as tablets, smartphones, or laptops, to enjoy your favorite movies, shows, or games. Don’t forget to bring headphones to enjoy your personal entertainment selections.

Southwest offers in-flight Wi-Fi on their international flights so you can stay connected during your journey. Enjoy browsing the internet, checking emails, or connecting with friends and family while you’re in the air. Keep in mind that Wi-Fi availability may vary depending on the aircraft and routing.

Snacks and Drinks:

Passengers on Southwest international flights are offered complimentary snacks and non-alcoholic beverages. Enjoy a selection of pretzels, peanuts, or other savory treats along with a variety of soft drinks, coffee, and tea. If you’re looking for something more substantial, you can purchase a variety of snack boxes or sandwiches available for an additional cost.

While non-alcoholic beverages are complimentary, alcoholic beverages are available for purchase during your Southwest international flight. Enjoy a refreshing beer, wine, or spirits to unwind during your journey. Please note that you must be 21 years or older to consume alcohol on Southwest flights, and they only accept credit or debit cards for onboard purchases.

Comfort Items:

For added comfort during your flight, you’re welcome to bring items such as pillows, blankets, or travel neck pillows onboard. These items can help make your journey more relaxing, especially on long-haul flights.

Customer Service:

One of the hallmarks of Southwest Airlines is their commitment to providing exceptional customer service. The flight attendants are friendly, attentive, and dedicated to ensuring your comfort throughout your journey. If you have any special requests or need assistance, don’t hesitate to reach out to the flight attendants.

While Southwest Airlines may not offer all the traditional in-flight amenities found on some other airlines, they make up for it with their affordable fares, excellent service, and a relaxed and friendly atmosphere. So sit back, relax, and enjoy your international flight with Southwest!

Customs and Immigration Procedures

Understanding customs and immigration procedures is essential when traveling internationally with Southwest Airlines. Here’s what you need to know to navigate these processes smoothly and efficiently:

After disembarking from your Southwest international flight, you’ll proceed to the customs area of the airport. Customs regulations differ from country to country, but the main purpose is to inspect and control the goods and belongings you’re bringing into the country.

Upon arrival, you’ll be required to complete a customs declaration form. This form typically asks about items you’re carrying that may require declaration, such as currency, food, plants, or certain types of goods. It’s important to be truthful and accurate when completing this form.

After completing the declaration form, you’ll join the customs line for inspection. In some cases, customs officers may ask you additional questions or request a physical inspection of your luggage. Follow their instructions and provide any necessary documentation to facilitate the process.

Immigration:

Once you clear customs, you’ll proceed to the immigration area of the airport. Here, you’ll go through immigration control, where your passport and visa (if required) will be inspected by immigration officers.

Present your passport and any supporting documents requested by the immigration officer, such as your visa, return ticket, or proof of accommodations. Be prepared to answer any questions regarding the purpose of your visit, your length of stay, and other routine immigration inquiries.

Some countries may also require you to provide biometric data, such as fingerprints or a photograph, as part of the immigration process. Follow the instructions given by the immigration officers and comply with these requirements.

As you leave the immigration area, your passport will be stamped with the entry date or given an entry permit, indicating your legal permission to enter the country. Ensure that your passport is returned to you and check that the entry stamp is accurate before proceeding.

Exit Procedures:

When departing from your international destination, you’ll go through similar customs and immigration procedures. Ensure that you arrive at the airport with ample time to complete these processes before your scheduled departure. Be honest in your customs declaration and follow any instructions given by the customs and immigration officers.

Remember to retain any necessary documentation, such as receipts for purchased goods or tax refunds, as you may be required to present them during the customs inspection process upon departure.

It’s essential to familiarize yourself with the customs and immigration requirements of your destination country before traveling. Check the embassy or consulate website, as well as the official government travel sites, for the most up-to-date information on entry and exit procedures.

By being prepared and informed, you’ll be able to navigate the customs and immigration procedures smoothly and efficiently, ensuring a hassle-free experience when traveling internationally with Southwest Airlines.

Connecting Flights and Layovers

When traveling internationally with Southwest Airlines, you may have connecting flights and layovers. Here’s what you need to know about navigating these transitions and making the most of your time in between flights:

Connecting Flight Information:

If your journey involves a connecting flight, ensure that you have sufficient time between flights to go through customs, collect your baggage, and check in for your next flight. Southwest Airlines typically provides connecting flight information on their website or through their customer service.

It’s essential to review your flight itinerary and pay attention to the length of your layover to ensure you have ample time to make the connection. Allow yourself some buffer time in case of any unexpected delays or longer wait times at customs and security checkpoints.

Luggage Transfer:

In most cases, when you have a connecting flight with Southwest Airlines, your checked baggage will be transferred automatically to your final destination. You do not need to retrieve your bags during layovers unless instructed otherwise. However, it’s always a good idea to confirm this with Southwest Airlines or check with the airline staff at the airport.

Boarding Passes:

If you have multiple flights with Southwest or other partner airlines, ensure that you have all the necessary boarding passes for each leg of your journey. You may need to check in and obtain additional boarding passes at the transfer or connecting airport. Most major airports have self-service kiosks or customer service counters where you can print or obtain your boarding passes.

Layovers can range from a short few hours to an extended period. If you have a longer layover, consider exploring the city or airport by taking advantage of layover tours or sightseeing opportunities. However, ensure that you have enough time to comfortably make your connecting flight and go through security and customs procedures.

Some airports have amenities such as lounges, restaurants, shopping areas, and even sleep pods or rest areas for passengers on extended layovers. Take the time to relax, recharge, or catch up on work during your wait. Check the airport’s website or mobile app for information about available facilities and services.

Communication:

If changes occur to your flight schedule, Southwest Airlines will typically notify you via email, SMS, or through their mobile app. Stay connected and keep an eye on your notifications to stay informed about any potential flight delays or changes to your connecting flights.

If you encounter any issues or have questions during your layover, approach the airline’s customer service desk or contact their helpline for assistance. They will be able to provide guidance, address concerns, and help you navigate the connecting flight process.

By being prepared, allowing sufficient time for connections, and utilizing the available amenities during layovers, you can make your journey with connecting flights smooth and stress-free.

Traveling with Pets

If you’re planning to travel internationally with your furry companion, Southwest Airlines has guidelines and policies in place to ensure a safe and comfortable journey for both you and your pet. Here’s what you need to know about traveling with pets on Southwest:

Pet Policy:

Southwest Airlines allows small pets, including dogs and cats, to travel in-cabin with their owners on domestic and international flights. Each passenger is permitted to travel with one pet carrier, and there are specific requirements and restrictions to adhere to.

Pet Carrier Requirements:

Your pet must be kept in an airline-approved pet carrier that meets Southwest’s guidelines. The carrier should be sturdy, well-ventilated, leak-proof, and able to fit under the seat in front of you. It’s important to note that your pet must remain inside the carrier throughout the flight.

Reservations and Fees:

Pet spaces on Southwest Airlines flights are limited, so it’s important to make a reservation for your pet in advance. You can do this by contacting Southwest Airlines’ customer service or adding your pet to your reservation when booking your flight. There is a fee for traveling with your pet, and it should be paid at the time of reservation.

Health and Documentation:

Prior to travel, ensure that your pet is in good health and up to date on all necessary vaccinations. Some countries may require specific documentation or health certificates for importing pets, so check the requirements of your destination country and consult with your veterinarian well in advance of your trip.

Security Screening:

During the security screening process at the airport, you will be required to remove your pet and carry them in your arms while the carrier goes through the X-ray machine. You may be asked to walk your pet through the metal detector while carrying them. Follow the instructions of the security personnel and be patient during this process.

Onboard Comfort:

Once on board, store the pet carrier under the seat in front of you, ensuring it is secured and not blocking the aisle or cabin pathways. Be mindful of your pet’s comfort and well-being during the flight. The familiar presence of their owner can help alleviate any anxiety they may experience during the journey.

It’s important to note that Southwest Airlines only permits animals in the cabin and does not offer the option for pets to travel in the cargo hold. If your pet does not meet the requirements for in-cabin travel or if you have a larger animal, you may need to explore alternative options such as specialized pet transport services.

By following Southwest Airlines’ pet policy, ensuring the comfort and safety of your pet, and adhering to any destination-specific requirements, you can enjoy a smooth and worry-free journey with your beloved furry friend.

Special Assistance and Medical Needs

Southwest Airlines is committed to providing excellent service and accommodating passengers with special needs or medical conditions. Here’s what you need to know about receiving special assistance and managing medical needs during your international flight:

Special Assistance:

If you require special assistance, such as wheelchair assistance, help with boarding, or other accommodations, it’s important to inform Southwest Airlines in advance. Contact their customer service or indicate your needs when making your reservation. The airline’s representatives will guide you through the process and ensure that your requirements are met.

Wheelchair Assistance:

If you need a wheelchair or mobility assistance at the airport, Southwest Airlines can provide wheelchair services upon request. Wheelchair service is available from the check-in area to the boarding gate and upon arrival at your destination. Inform the airline of your needs in advance to ensure a smooth and seamless experience.

Medical Conditions and Medications:

If you have a medical condition that requires special attention, it’s important to plan and prepare accordingly. Make sure to bring an adequate supply of any necessary medications, including prescription medications, for the duration of your trip. It’s advisable to keep medications in your carry-on baggage to ensure easy access and prevent loss or damage. Check with your healthcare provider for any special instructions or precautions related to traveling with your medical condition.

Medical Equipment:

If you need to bring medical equipment, such as nebulizers or CPAP machines, inform Southwest Airlines in advance. Some medical devices may require additional security screening at the airport. Pack the equipment securely and familiarize yourself with any specific guidelines or restrictions for bringing medical equipment on board.

Medical Clearance and Traveling with Oxygen:

If you require medical clearance for air travel or need to bring supplementary oxygen on board, contact Southwest Airlines’ customer service well in advance of your flight. They will provide you with the necessary information and requirements to ensure a safe and comfortable journey. It’s important to comply with all airline restrictions and guidelines regarding the use of oxygen equipment on board.

Seating Accommodations:

If you have specific seating requirements due to a medical condition or disability, Southwest Airlines will make reasonable efforts to accommodate your needs. It’s advisable to contact their customer service in advance to discuss your requirements and inquire about seating options that would best suit your situation.

Service Animals:

If you have a service animal, Southwest Airlines welcomes them on board as per their service animal policy. Notify the airline in advance if you’ll be traveling with a service animal to ensure appropriate arrangements are made for their comfort and safety.

By providing Southwest Airlines with the necessary information and making the appropriate arrangements for special assistance or medical needs, you can have a comfortable and stress-free international flight experience.

Travel Tips and Safety Precautions

Traveling internationally with Southwest Airlines is an exciting experience, but it’s important to prioritize your safety and make the most of your trip. Here are some essential travel tips and safety precautions to keep in mind:

1. Research your destination: Familiarize yourself with the local customs, laws, and cultural norms of your destination. Respect the local traditions and be mindful of any specific safety concerns, such as areas to avoid or local scams.

2. Stay informed: Sign up for travel alerts and notifications from your government’s embassy or consulate in your destination country. Stay updated on any travel advisories, security warnings, or health alerts that might affect your trip.

3. Secure your belongings: Keep your valuables, such as passports, money, and electronics, in a secure place. Consider using a money belt or a hidden travel wallet to minimize the risk of theft. Be aware of your surroundings and avoid carrying large amounts of cash.

4. Pack wisely: Pack essential items in your carry-on bag, including medication, important documents, a change of clothes, and personal hygiene products. Remember to follow the Transportation Security Administration (TSA) guidelines for liquids and prohibited items.

5. Stay healthy: Prioritize your health during your trip by getting necessary vaccinations, taking any required medications, and practicing good hygiene. Wash your hands frequently, carry hand sanitizer, and drink bottled water in areas where tap water may not be safe.

6. Stay connected: Keep your loved ones informed about your travel plans. Share your itinerary, hotel information, and emergency contact details with a trusted friend or family member. Consider purchasing international data or a local SIM card for your phone for reliable communication.

7. Respect local customs: Learn a few basic phrases in the local language, such as greetings and simple requests. Respect the cultural norms and practices of your destination, including appropriate attire and behavior in religious or sacred sites.

8. Be cautious with public Wi-Fi: Exercise caution when using public Wi-Fi networks, especially for accessing sensitive information or making online transactions. Use a Virtual Private Network (VPN) for added security and avoid conducting sensitive activities on public networks.

9. Travel insurance: Consider purchasing travel insurance to protect yourself against unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage. Review the policy coverage carefully and ensure it meets your needs.

10. Follow COVID-19 guidelines: During the ongoing COVID-19 pandemic, follow the guidelines and regulations set by health authorities and local governments. Wear face masks, maintain social distancing, and practice proper hygiene to protect yourself and others.

It’s important to note that travel requirements and safety protocols can change, especially during extraordinary circumstances. Stay updated with the latest information from reliable sources, including airline websites, government advisories, and travel resources.

With these travel tips and safety precautions in mind, you can have a rewarding and memorable international journey with Southwest Airlines while prioritizing your well-being and enjoyment.

Frequently Asked Questions

Here are some commonly asked questions regarding international travel with Southwest Airlines:

1. Can I book an international flight directly on the Southwest Airlines website?

Yes, you can book international flights directly on the Southwest Airlines website or through their mobile app.

2. Are there any additional fees for international flights with Southwest Airlines?

Yes, Southwest Airlines charges additional fees for checked baggage, overweight or oversized items, and pet transport. Make sure to review their fee schedule for accurate information.

3. Can I use Rapid Rewards points for international flights?

Yes, you can use your Rapid Rewards points to book international flights with Southwest Airlines. The number of points required will depend on the fare type and availability.

4. What documents do I need to travel internationally with Southwest Airlines?

You will need a valid passport that is not expired and will remain valid for at least six months beyond your planned departure date. Depending on your destination country, you may also need a visa or electronic travel authorization.

5. Can I bring my own food on board a Southwest international flight?

Yes, you can bring your own food on board a Southwest international flight. However, keep in mind that there may be restrictions on certain types of food or liquids when going through security screening.

6. Can I bring my own alcohol on board a Southwest international flight?

No, you are not allowed to bring your own alcohol on board a Southwest international flight. Alcoholic beverages are available for purchase on the aircraft during the flight.

7. Can I select my seat in advance for an international flight with Southwest Airlines?

Southwest Airlines operates on an open seating policy, which means seats are not assigned in advance. You can choose any available seat when you board the aircraft.

8. Can I request a special meal for my international flight?

Currently, Southwest Airlines does not offer special meal options for international flights. It is recommended to bring your own snacks or meals on board.

9. Can I bring my emotional support animal on a Southwest international flight?

Starting from March 1, 2021, Southwest Airlines no longer accepts emotional support animals on their flights. However, trained service animals are still permitted.

10. What should I do if my flight is delayed or canceled?

If your international flight with Southwest Airlines is delayed or canceled, the airline will inform you of the changes and provide options for rebooking or obtaining a refund. Contact their customer service or visit the airline’s website for assistance and further instructions.

For specific inquiries or concerns, it’s recommended to visit the Southwest Airlines website or contact their customer service directly for the most accurate and up-to-date information.

We hope these frequently asked questions have provided helpful insights for your international travel with Southwest Airlines.

As you prepare to embark on your international journey with Southwest Airlines, you now have a comprehensive understanding of what to expect and how to make the most of your travel experience. From booking your flight to navigating customs and immigration procedures, Southwest Airlines strives to provide exceptional service and ensure your comfort and safety throughout your trip.

Remember to familiarize yourself with the specific requirements and restrictions of your destination country, including documentation, visa, and customs regulations. Pack wisely, prioritize your health and safety, and follow the guidelines provided by Southwest Airlines and relevant authorities.

Whether you’re looking forward to sampling exotic cuisine, exploring breathtaking landscapes, or immersing yourself in new cultures, international travel with Southwest Airlines opens up a world of possibilities.

With their affordable fares, top-notch customer service, and commitment to passenger satisfaction, Southwest Airlines is the ideal choice for your international adventures. So take advantage of their extensive route network, user-friendly online booking platform, and exceptional in-flight experience.

As you explore new horizons, keep an open mind, embrace the differences, and cherish the memories you will create. Remember to travel responsibly, respect the local customs, and leave a positive impact on the destinations you visit.

We hope this comprehensive guide has provided you with the information and confidence you need for your international journey with Southwest Airlines. It’s time to pack your bags, make new connections, and embark on an adventure of a lifetime. Bon voyage and happy travels!

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Cancun, Mexico, is a distinctively modern metropolis that is also a hotbed for first-rate shopping and sophisticated dining and nightlife. The hustle and bustle of this global city awaits, but if you’re craving a slower pace, you can venture south to the Riviera Maya, where coastal enclaves like Tulum promise travelers a healthy dose of luxury and seclusion.

Cancun’s waters offer more than most. Submerged between 13 and 27 feet below sea level, the Museo Subacuático de Arte fixes sculptures to the seabed and encourages coral growth on the underwater art. Snorkeling and scuba diving are the best ways to access this must-see museum. If underground adventure keeps calling, take a trip to Rio Secreto. This extensive underground system of caves, stalactites, and stalagmites is an awe-inspiring natural wonder. Partially flooded with crystal-clear water, the recently discovered river plays host to tours where you can walk and float your way through nearly half a mile of caves.

Want an above-ground adventure? Visit Chichén Itzá. One of the greatest Mayan centers of Mexico, this collection of ancient ruins is the second most visited site in Mexico and a treat for adventurers of all ages. Explore the preserved limestone architecture of temples, pyramids, and ball courts built as early as 550 A.D. Looking for something more old-world metro? Try Plaza Bonita. Built to resemble a Mexican village, this market is housed within Cancun’s largest flea market. Chock-full of craft stands, jewelry stores, and fine-art galleries, the plaza draws crowds of tourists and locals alike.

Cancun is calling you. Answer its siren song by booking a flight with Southwest ® . Southwest Airlines ® flies to Cancun International Airport, making your adventure even easier to begin. And when you book with Southwest, you can book with confidence, knowing that the process will be straightforward from flight selection to checkout. Of course, having a memorable international trip is about more than finding a great deal on a flight. Learn more about the Southwest ® Experience and book your next flight to Cancun International Airport.

Got flexible travel plans?

Use our low fare calendar to find the lowest fares on flights to cancun available inside your international travel window., things to do in cancun..

• Playa Delfines
• Playa Tortugas
• Tulum Ruins Beach
• Cenote trail
• Ecological theme parks
• Rio Secreto
• Chichén Itzá
• Museo Subacuático de Arte
• Xcaret archaeological park

Other destinations in Mexico

Just off Mexico's southwestern coast, this scenic island is known as a top diving destination, but it's also home to authentic eats, diverse wildlife, and pristine white-sand beaches.

Just 20 miles apart, these sister cities offer a range of tropical experiences, from the old-world charm of the former to the bounty of beachfront resorts in the latter.

From the cobblestone streets of Old Town to the marina district's sparkly new developments, this beloved destination overlooking Banderas Bay is as diverse as it is beautiful.

Your trip comes with low fares and no hidden fees. That's Trans fare ncy ® .

We want to make your trip special, so we're taking everything you love about Southwest and bringing it all to your travels. Get everything Trans fare ncy has to offer on your next trip, only with Southwest.

Join Rapid Rewards ® , our award-winning frequent flyer program 8 .

No blackout dates..

You can use your points to book any seat, on any flight, no exceptions. Any day, any time, any flight, your points are ready to take you to where you want to go.

Your points don’t expire.

You can earn points on flights and on everyday purchases with our partners, which makes getting to our tropical destinations easy. No matter when, or where, you earn them, your points won’t expire.

The check-in process is a little bit different for international travel. Learn more here .

The U.S. Customs and Border Protection allows expedited clearance for pre-approved, low-risk travelers upon arrival. If you’d like to breeze through security a little easier, you may be interested in Global Entry. You can apply here.

Save time at U.S. Customs and Passport control checkpoints when you download the Mobile Passport app by Airside Mobile (available in select cities).

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If you want to travel from Austin to Cozumel, you'd better act fast.

Southwest Airlines announced Thursday that it will cease service to Cozumel International Airport in August, meaning Austin-Bergstrom International Airport will lose yet another nonstop route.

Safety: FAA taps Austin airport for safety improvements following spate of near-misses last year

The change is expected to take effect Aug. 4. The last nonstop flight from the Austin airport to the island in Quintana Roo, Mexico, appears to be at 11:30 a.m. July 27. As of Friday afternoon, tickets for that flight cost $248 to $368.

Southwest's announcement came alongside its 2024 first-quarter financial report, which showed the company endured a net loss of $231 million. The airline is also planning to cancel service to Bellingham International Airport in Washington, George Bush Intercontinental Airport in Houston and Syracuse (N.Y.) Hancock International Airport.

Eclipse: See stunning photos from solar eclipse flight from Austin to Detroit

"To improve our financial performance, we have intensified our network optimization efforts to address underperforming markets," Southwest President and CEO Bob Jordan said in a statement. "We are focused on achieving our financial prosperity goals and creating value for our shareholders, while we adjust to changes in our aircraft delivery plans, customer travel patterns and preferences, higher fuel prices and other cost pressures."

Airport leadership: Austin appoints airport CEO, ending yearlong period of temporary leadership

Southwest quietly launches customer compensation program for flight delays

Southwest Airlines isn't done paying for its 2022 holiday meltdown.

As part of its $140 million settlement with the Department of Transportation, the airline company must start giving travel vouchers worth at least $75 to passengers who reach their destination three or more hours late due to an airline-controllable issue or if a flight was canceled or delayed within seven days of the scheduled departure date.

USDOT reminded Southwest customers of the required order on April 30, which was the deadline for the airline to start the program. But Southwest says it launched the benefits on April 16, with a few thousand customers already seeking vouchers, according to Reuters .

The vouchers will add up to a $90 million system Southwest agreed to establish in December , a year after a mix of bad winter weather, outdated software systems and employee scheduling chaos led to 16,900 canceled flights and 2 million stranded passengers.

USDOT penalized Southwest more than $750 million in total for the disaster, which includes upwards of $600 million in refunds and reimbursements that the airline already paid last year. And as part of the $140 million civil penalty , which is 30 times larger than any penalty in the agency's history, Southwest had to pay $35 million to the U.S. Treasury.

Southwest Airlines leaves four US, Mexico airports and cuts jobs amid profitability issues

At the time of the settlement, U.S. Transportation Secretary Pete Buttigieg said the DOT's actions in the aftermath of the meltdown should put "all airlines on notice" to ensure a similar situation never happens again.

"Today's action sets a new precedent and sends a clear message: If airlines fail their passengers, we will use the full extent of our authority to hold them accountable," he said.

Buttigieg also touted the rollout of the compensation program as further proof the Biden-Harris administration "has [the flying public's] back."

The administration has been cracking down on airlines recently, from the two rules finalized last week regarding customer refunds and junk fees to the jump in consumer protection penalties the DOT has issued against airlines. Between 1996 to 2020, penalties totaled less than $71 million — nearly half of the penalty it issued in one go at Southwest Airlines last year.

To take part in its new compensation program, Southwest has passengers fill out an online form southwest.com/delayform . The requests must be submitted within a year from the delayed or canceled flight, and weather — despite being a large part of the December 2022 delays — doesn't count as an airline-controllable reason for compensation. Southwest says it will email customers within 30 days to share if they will receive a voucher. Then, the voucher will be valid for at least one year.

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WEEKNIGHTS at 8/7c

Southwest Airlines to Cut Service to These 4 Airports

W hen Southwest Airlines reported larger than expected financial losses in its most recent quarterly earnings call on April 25, the airline also announced that it will be cutting service to four airports airports as of August 4, 2024. Additionally, Southwest is planning to reduce capacity at two other major destinations. The goal of these cuts is to "improve unit revenue performance and operating margin," according to the earnings call . The airline has not ruled out further cuts to its network, adding to the uncertainty plaguing the airline industry in recent months.

Which airports is Southwest Airlines cutting from its network?

On August 4, "as peak summer 2024 travel ends," Southwest says it will eliminate flight service to the following four airports and will no longer take reservations for travel after that date:

• Bellingham International Airport (BLI) in Washington
• Cozumel International Airport (CZM) in Quintana Roo, Mexico
• George Bush Intercontinental Airport (IAH) in Houston, Texas
• Syracuse Hancock International Airport (SYR) in New York

In addition, Southwest says it will "significantly restructure other markets," beginning by "implementing capacity reductions" at the following airports:

• Chicago O'Hare International Airport (ORD) in Illinois
• Hartsfield-Jackson Atlanta International Airport (ATL) in Georgia

Southwest did not specify which routes the capacity reductions would affect and the airline has not ruled out additional route eliminations or flight reductions, with CEO Bob Jordan saying that "network actions will continue" as Southwest tries to work its way back to profitability.

Why is Southwest cutting back?

Southwest's recent profit loss is the primary driver for the flight cuts. The route reduction is being undertaken with the goal of "network optimization," according to the carrier.

"To improve our financial performance," the airline said in its recent earnings call, "we have intensified our network optimization efforts to address underperforming markets. Consequently, we have made the difficult decision to close our operations" at the four airports and to reduce capacity in two others.

Syracuse Airport disputes the destination's underperformance, saying in a statement that Southwest told the hub the "market was performing as expected for a new city" after two and a half years operating there, implying there was another issue at hand, including possibly the lack of aircraft due to delivery issues at Boeing.

Indeed, one has to wonder if the issues at Boeing are partially to blame for the network cuts. Southwest acknowledged the impact of Boeing's production and delivery problems, saying on the call that "further aircraft delivery delays present significant challenges . . . we are reacting and replanning quickly to mitigate the operational and financial impacts while maintaining dependable and reliable flight schedules."

But Jordan said that while Boeing's plane delivery issues are "painful" for the airline, aircraft availability is not the main cause for the route cuts. "The network actions really have nothing to do with the Boeing delays, [and] we're taking action regardless," he stated during a post-earnings call interview on CNBC .

What do these cuts mean for travelers?

For those travelers who have existing reservations to fly to any of the eliminated destinations after the August 4 deadline, Southwest said it will be "reaching out to all who are affected with their specific options" to rebook travel.

People traveling to and from the smaller airports being removed from Southwest's network, like Bellingham and Syracuse, will be most affected by the change, given that there are fewer alternative airline options. Bellingham will continue to be served primarily by Allegiant and Alaska Airlines, according to local reports , relying on connections through Seattle for most destinations. Syracuse Airport will still have service from most major airlines, including American, Delta, JetBlue, and United, although some local passengers are being rerouted through Rochester, according to LocalSyr.com. Syracuse Airport said in its statement that it will "remain actively engaged with Southwest Airlines to determine a future date for the airline to relaunch service in Syracuse."

Given Southwest's statement that "network actions will continue," travelers should be prepared for further flight and destination cuts-both for Southwest and other airlines that may be facing financial difficulties. As always, keep your eye on airline news, and have on hand strategies for rebooking canceled flights.

Southwest to exit 4 airports and limit hiring following profit loss, Boeing plane delays

Southwest Airlines said it will limit hiring and suspend operations at four airports in the U.S. and Mexico following a loss of profits and delays getting planes from Boeing .

In a release posted after the company's earnings call Thursday, the Dallas, Texas-based budget airline reported a net loss of $231 million in the first quarter of 2024. Southwest President and CEO Bob Jordan called those losses "disappointing," and said the airline is adjusting to "slower than planned growth for this year and next."

In an interview with CNBC ahead of the earnings call Thursday, Jordan said the company was weighing options for cabin reconfiguration to address its recent revenue shortfall.

“We’re looking into new initiatives, things like the way we seat and board our aircraft,” Jordan told the network.

The airline said it now expects to end this year with approximately 2,000 fewer employees than 2023 through cost control initiatives, including limiting hiring and offering voluntary time off programs, not through furloughs or layoffs.

And with aircraft delivery delays from Boeing that could continue into 2025, Southwest said it is also planning to mitigate any operational and financial impacts while keeping reliable flight schedules for customers.

'Roughest landing': Watch video of plane bouncing off runway as it attempts to land at LAX

What airports is Southwest leaving?

After reporting financial losses in the first quarter of 2024, Southwest said it is closing operations at four airports, three in the U.S. and one in Mexico, the first time the airline has exited an airport since 2019.

• Bellingham International Airport in Bellingham, Washington
• George Bush Intercontinental Airport in Houston, Texas
• Syracuse Hancock International Airport in Syracuse, New York
• Cozumel International Airport in Mexico

Southwest also announced plans to cut about half its flights out of the Hartsfield-Jackson Atlanta International Airport and one third from the Chicago O'Hare International Airport.

Although Southwest is pulling out of George Bush Intercontinental Airport, the company will maintain operations out of the William P. Hobby Airport in Houston.

Contributing: Zach Wichter, USA TODAY.