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Kensington Tours Review (My HONEST Experience)

I recently came across Kensington Tours, a company that specializes in creating customized, private-guided trips. I was impressed by their website, and decided to take a trip through them.

Kensington Tours offers a wide range of trips, including group and small group tours. They cater to various interests and preferences which makes them an attractive option for diverse groups of travelers. In particular, I was impressed to find out that first-time customers were pleased with their experiences, praising the logistics, planning, and knowledgeable local guides provided by Kensington Tours.

In this article, I will be telling you my opinion of this tour-booking company, based on my experiences of travelling with them.

Overview of Kensington Tours

Kensington Tours can be worth your money if you select the correct packages. However, some people have faced problems, so be careful when booking.

This company also provides experienced guides who will take you through all the sightseeing places and accompany you on tour. They are mainly used for traveling to foreign countries where people need to learn more about the local scene. The guides will know the local language and can interact with the locals on your behalf.

You won’t have to worry about anything other than your flights to reach your destination.

Services Offered

During my research about Kensington Tours, I discovered that they provide customized itineraries and personalized travel experiences. A wonderful woman by the name of Amanda Jex was my destination lead, and she was very accommodating to the last-minute changes we made to the itineraries.

Kensington Tours made our multi-country trips stress-free with efficient logistical services, such as on-time drivers, clear signage, and convenient train tickets.

Kensington Tours delivered a great bespoke European vacation for my visit to Italy and Switzerland. The company listened carefully to my family’s desires and tailored the itinerary accordingly.

Destinations Covered

Kensington Tours offers a variety of trips to different parts of the world. Some of the popular destinations I found include:

• Ultimate Ireland (Small Groups):  This 13-day group tour costs $7,775 and covers iconic Irish attractions.
• Northern Lights Escape:  A 6-day small group tour priced at $2,340, with a focus on chasing the mesmerizing aurora borealis.
• Iceland Discovery:  This 8-day small group tour, costing $3,950, takes travelers to the stunning landscapes of Iceland.
• Everest Base Camp Trek:  An adventurous small group tour that brings participants on a trek to the base camp of Mount Everest.

Pros and Cons of Kensington Tours

Kensington Tours gives exceptional service, tailored itineraries, and knowledgeable local travel guides. The company offers a wide range of  interesting trips  catering to diverse interests and preferences, such as small group tours in Ireland, Northern Lights escapes, and Everest Base Camp treks. Their flexibility and customization options make them appealing to travelers looking for unique or personalized experiences.

In addition to the impressive variety of tours, I was also happy with the accommodations, transportation, and overall logistics provided by Kensington Tours. Their level of organization and attention to detail contributed to a smooth and stress-free travel experience.

However, there have been instances where some travelers had  less than satisfactory experiences  with Kensington Tours. It’s important to note that discrepancies in service quality or tour expectations can happen with any tour operator and do not necessarily reflect the overall offerings of the company.

My main gripe with them is that they charge a very high cancellation fee ($350 per person). This makes it difficult to book a trip with them if you are not sure about when exactly you will be departing.

Nonetheless, potential issues to be aware of include inadequate accommodations or miscommunication in terms of expectations and itineraries . To avoid disappointment, I recommend doing thorough research on the specific tour you are interested in and reading multiple reviews to gather a well-rounded understanding of what to expect.

Can You Cancel Tours On Kensington Tours?

All cancellations of confirmed reservations on Kensington Tours will face a penalty of $350 per person. You will receive a full refund only if you cancel the tour 90 days before departure.

If you cancel a booked tour 60-89 days before departure, the penalty paid will be 30% of the booking price. Any canceled trip 30-59 days before the tour will face a loss of 50% of the program price. 

Any tour cancellation about 29 days before departure won’t qualify for a refund. The cancellation fees will be 100% of the program price.

How To Get Refunds From Kensington Tours?

You need to contact customer support to get a refund from Kensington Tours. You have the option to call them or send them an email on their registered email ID. 

They levy heavy cancellation charges even if you cancel a month in advance. They won’t be responsible for the cancellation fees imposed by the airlines and other associated services.

Is It Better To Trave With A Tour Company Or On Your Own?

It is better to go with a tour company if you are traveling to a different country. However, arranging the trip yourself is better when traveling within your own country. 

When visiting foreign countries, you will face many cultural and language barriers. These issues can cause trouble in planning your perfect trip.

Additionally, you may miss out on good tourist spots in foreign countries. This will not happen on guided tours since they know them all.

However, if you are familiar with the country and its language, you can travel alone. It will be a fun experience if you have the time to research properly. 

All in all, just adopt this rule of thumb 👉 Domestic Travel – Travel on your own; International Travel – Travel with a tour company.

Final Remarks 

In this article, I tried to give you an honest depiction of what traveling with Kensington Tours might look like.

I would suggest you try Kensington Tours if you have the budget. Just be sure to be clear in your communications and what you expect from the trip, especially the itineraries.

My name is Jeyn Dashner and I am the founder of WanderFever. I have worked as a travel journalist for many years, and exploring new places is my greatest pleasure in life.

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Reviews 4.8.

1,482 total

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Amazing Trip to India

My father and I used Kensington (Dev Jai specifically) for the first time to plan a trip to India this summer. Everything was great from start to finish—well organized, personalized to fit our preferences, and a great balance of structure and free time. All of our tour guides were great, but Brijesh in Agra was particularly excellent. Kensington representatives met us in every city to make sure we knew the itinerary and we had the same driver (Jaggi) for most of the trip, who was incredibly kind and attentive. There’s really nothing I would change. We’re already talking about using Kensington for our next family vacation.

Date of experience : July 28, 2024

Reply from Kensington Tours

Dear Sarah, Thank you for your kind words for Kensington and Dev Jai. It's great that you and your father got to go on such a special trip to India. We are so glad our local partners delivered excellent service to you both. We are excited to plan your next family vacation to a new destination! Sincerely, -The Team at Kensington Tours

Japan Family Vacation

My family just returned from Japan. This was the most amazing and magical adventure of a lifetime. Our travel planner, Mia Liang, put in place a vacation that went far beyond our most beautiful dreams. Our family consisted of 4 generations and there was something for everyone of us. Every last detail of the trip was well planned. The hotels, tours, tour guides, drivers and transportation were all coordinated to match our needs and then some. I truly cannot thank Kensington Tours and especially, Mia, for providing us with this breathtaking vacation.

Date of experience : July 29, 2024

Dear Marilyn, Thank you for your review for Kensington Tours and your planner Mia. We are excited to know it was such a memorable trip for you and your family! We hope to be able to assist you with family trips in the future. Sincerely, -The Team at Kensington Tours

I worked with Rob Trunk to design a…

I worked with Rob Trunk to design a tour to Germany for clients, a family of 6.....Rob's ideas for this family were great...so many details...he put so much into this trip...unfortunately the clients have decided to wait another year or two to travel until the youngest child can enjoy it more

Date of experience : July 01, 2024

Dear Michele, Thank you for your review for Rob's great work on your client's itinerary. We are so looking forward to working with you again soon! Sincerely, -The Team at Kensington Tours

Very unreliable

Very unreliable. They have me a private tour quote valid for a few days. I asked a couple of questions and it took them several days to reply that the tour was no longer available but a new offer would come soon. Another few days later came the same tour details at a 70% premium of the original quote and I had until the end of day to accept. Unbelievable.

Date of experience : August 22, 2024

Dear CH, Thank you for taking the time to write your review. We are very saddened to read about your experience. We are subjected to our contracted rates with local partners we work with worldwide. We are sorry that our response time was not up to our normal standard for you. Please feel free to reach out to Customer Care with any further questions or feedback: [email protected] Sincerely, -The Team at Kensington Tours

Tanzania beyond amazing

An absolutely phenomenal trip to Tanzania! Abood Omar at Kensington Tours was nothing short of amazing! Not only did he book our trip, he gave us detailed information and tips which made our trip seamless. He arranged a FaceTime call with me and my kids prior to our departure to get us “pumped” and answer any questions we had. The trip was planned perfectly for my family and exceeded our expectations! Our guide, Alli, was amazing also! So knowledgeable, kind and accommodating! Because of his relationships with other guides and experience as a guide, we were able to see The Big Five, a Black Rhino and her calf, lions mating, cheetahs hunt and so much more! Truly a trip of a lifetime!

Date of experience : July 23, 2024

Dear Christine, What an exciting adventure seeing the big five and so much more in Tanzania! Thank you very much for writing your review. We are so glad Abood's expertise was such a hit for you and your family, as well as the your local guide Alli. These relationships are what make for special trips. We look forward to assisting you with future travel plans. Sincerely, -the Team at Kensington Tours

EXCEPTIONAL: Moe Sami of Kensington Tours…

THANK YOU Moe Sami of Kensington Tours for your customization of our trips to foreign lands. You listen well, and you deliver. You are so adept at taking what we desire and blending it with your knowledge of what we should see. First I must admit that of all the continents we've traveled, no guide or tour was as impeccable as those Kensington provided in Egypt. With that being said, the expectation is always very high. Your expertise in Africa, Jordan, Israel and Portugal was exceptional. We had the best tour guides we have ever experienced. We had an unbelievable vacation in those lands, replete with our wishes, elevated by your recommendations, and exceptional exposure to culture, food, tours, hotel accommodations and excursions. Thank you for all your hard work and making these trips possible with short notice during high season demand. We were blessed overall.

Date of experience : August 01, 2024

Dear Blessings Winn, Thank you very much for your wonderful review for Moe Sami. We are so happy you felt well taken care of and your itinerary was customized to your liking. We know that people are the biggest influence on travel experiences, and we are thrilled you found our guides and partners in Egypt to be exceptional. Thank you for choosing Kensington Tours again, and we are excited to plan with you again soon! Sincerely, -The Team at Kensington Tours

We loved working with Kensington Tours!!

We loved working with Kensington Tours! They planned a phenomenal trip to Peru for me and my nephew. It was wonderful working with Noraly Barilles to plan the trip. She took all of the things we wanted to do and arranged them into an excellent itinerary. All of our drivers, greeters, and guides were wonderful! The Kensington team also went the extra mile when my nephew left his Airpods at a hotel and made sure they arrived at our next stop - an amazing feat! Thanks Omar!! Many thanks to our amazing guides - Gonzalo (Cuzco), Patricia (Machu Picchu), and Juan (Puno/Lake Titicaca). We would also like to thank our greeters/organizers - Omar and Willy - who ensured we made every connection and found and delivered the AirPods. 😁 Additionally, per my request, Kensington Tours changed the last night of our trip to come back to Lima a day earlier. They made everything easy - delivered options for the change and offered to help with any other details (thanks Noraly and Gopal!). We highly recommend Kensington Tours! Thanks for arranging such a wonderful and memorable trip!

Date of experience : August 16, 2024

Dear AF Johnston, Thank you so much for your kind words for Kensington Tours and Noraly. Our 24/7 support team strives to assist efficiently when things happen such as losing Airpods - a travel necessity! We pride ourselves in our local partnerships, because people are such an important part of learning about local culture. We are so happy to read everyone involved made your trip wonderful. Thank you again for your feedback. We look forward to connecting again soon! Sincerely, -The Team at Kensington Tours

10 (out of 10) High Praise and Recommendation

From our travel advisor (Lily) to everyone we came into contact with along our travels and during our African journey (from Kensington to hotel staff, to travel guides/drivers and absolutely everyone), they were all outstanding and never missed a beat. The level of client service was next-level outstanding, and while we had very high expectations, I can honestly say, the Kensington team still exceeded them. I have nothing but the highest praise and give Kensington a 10 (out of 10) recommendation.

Date of experience : July 13, 2024

Dear Keith, Thank you for the wonderful review for your African adventure, Kensington Tours and partners, and Lily. We are thrilled to read every step of the way was seamless. We are dedicated to your experience, so thank you very much for your praise and recommendation. Hopefully we will be in touch again soon. Sincerely, -The Team at Kensington Tours

Courtney Barnes was great. Always answering our questions quickly and she set up a great 5 day trip for us. Our in country guides were excellent as well. Iceland was amazing and everyone working with Kensington was very accommodating!

Date of experience : July 30, 2024

Dear Lyn, Thank you for taking the time to write your review for Courtney and Kensington Tours. We are so glad to read your experience was accommodation, and you had an amazing time in Iceland. We hope we can assist you with travel again soon! Sincerely, -The Team at Kensington Tours

10 days in Ireland

My husband and I had the most amazing 10-day trip to Ireland! Our driver, Paul Rodgers, was so friendly and knowledgeable. We loved every tour— there wasn’t one site that we didn’t enjoy thoroughly. My husband loved touring both the Guinness Brewery and the Jameson Distillery as well as the personal pub tour in Dublin. My favorite site was Kylemore Abbey, but I also loved the boat tour to see the Cliffs of Moher and the tour of the castle in Cashel. We found all of our hotel stays to be luxurious and comfortable, especially our night at The Palace in Cashel. Our dinner at The Bishop’s Buttery was to die for. We loved our final night at Dromoland Castle as well. Just a five-star experience all the way!

Date of experience : July 08, 2024

Dear Amy, Thank you for your wonderful review! The activities and tours put together for you sound so exciting and full of history. We are so glad we could help you experience Ireland in luxury. We know guides are so important and we are so glad Paul was a hit. We look forward to connecting with you for any future travel ideas. Sincerely, -The Team at Kensington Tours

Japan was an incredible place to visit…

Japan was an incredible place to visit and learn about. Kensington did a great job planning the 11 day stay and the itinerary was very well rounded and varied. They even took rest in to account given the very hot time of year. The guides were superb and my trip planner offered a lot of insight.

Date of experience : July 14, 2024

Dear Chad, Thank you for taking the time to write your review for us. We are so happy to hear you had an incredible trip to Japan. We believe the guides play a huge role in your travel experience. We hope to work with you on another itinerary in the future. Sincerely, -The Team at Kensington Tours

Ana put together for us (after she…

Ana put together for us (after she lived in Italy ) a fantastic two week Italian holiday .5 star accommodation within our budget . Also lined us up with proper cancellation insurance. When we had to cancel she worked just as hard to get us our payments returned . Will definitely book with Ana and Kensington again !

Date of experience : July 15, 2024

Dear Jim, Thank you for your review. We are so glad you found Ana's itinerary and services to be efficient. We really hope to be able to work with you again soon! Sincerely, The Team at Kensington Tours

Scotland/Ireland 9 Day Tour

We just got back from a nine day tour of Scotland and Ireland and I must say I’ve come away thoroughly impressed with Kensington. Our tour coordinator, William Hill, put together an itinerary that suited my family perfectly. From the local tour guides to the daily excursions, everything was meticulously planned and came off without a hitch. I will not hesitate to use Kensington again and look forward to doing so.

Date of experience : July 20, 2024

Dear Brian, Thank you kindly for your review for us and William. It is our top goal to work with clients and deliver them a personalized experience for their trip. We are happy to read this was the case and that everything went so smoothly. We look forward to planning your next trip! Sincerely, -the Team at Kensington Tours

My wife and I decided to celebrate our…

My wife and I decided to celebrate our 30th wedding anniversary in style. We booked an 18 day African adventure with Kensington Tours travelling to Kenya, Tanzania, Zimbabwe, Botswana and South Africa. The experience and help they offered us exceeded all expectations. The level of comfort and service was extraordinary. Thank you to Tony Oyier and Yasmin Rahiman for your incredible work to help make our dream vacation a reality. Each day saw something new and brought wonder to our adventure. We highly recommend this Company for those discerning travellers seeking a whole lot more! Mike Mackenzie and Pam Rustige Nova Scotia, Canada

Date of experience : July 18, 2024

Dear Mike and Pam, It is such a delight to hear about your amazing African adventure for such a special anniversary! We are so happy to hear about Tony and Yasmin's excellent work in delivering such a great experience for you. We hope we can help you plan another amazing trip one day soon! Sincerely, -the Team at Kensington Tours

Peru expedition

Our family had an excellent trip in Peru. We started in sacred valley with Gonzalo who is an amazing guide and extremely knowledgeable. We then did a one day Inca trail hike and tour of MachuPicchu with Yamil. He was a great guide and had vast knowledge and experience on Inca Trail and Machu Picchu. We went back to Cusco with Gonzalo and hiked the rainbow mountain. We also did a 4 hour tour of Lima with excellent guide Hilda. The entire trip was amazing and exceeded our expectations. I would recommend this team to anyone looking for a great Peru vacation This was all set up by Sara Hensel at Kensington tours who set up an amazing itinerary Eugene and family

Dear Eugene, Thank you for your kind review! We believe the guides are big part in making your travel experience so special. We are happy to hear your positive feedback about our local partners Gonzalo and Yamil, as well as Sara your Destination Expert. We look forward to connecting with you again soon. Sincerely, -the Team at Kensington Tours

Samantha was outstanding!

Samantha was outstanding! She organized the most amazing trip to Singapore for my family. Everything was carefully planned, and perfectly scheduled. She was able to get us into everywhere we wanted to go with VIP treatment! Highest recommendations for Samantha and the team at Kensington Tours.

Date of experience : July 03, 2024

Dear Ronald, Thank you for taking the time to write your review. We are so glad Samantha was of great service in planning your Singapore travels down to the details! We hope to see you again soon. Sincerely, -The Team at Kensington Tours

An Italian Holiday to Remember...

I had the pleasure of working with Stephani Fernando for almost a year on my client's week-long Italy trip for a group of 24, starting in Rome, ending in Florence, with a day stop in Sienna. Stephani booked the most gorgeous hotels in each city, along with tours of the most popular sights, and a welcome and farewell dinner. There were many changes along the way that Stephani handled each request timely, and in a very professional manner. She took the time to speak with me and my clients to ensure the trip plans were in place correctly and the flow of the trip understood. The dinners were well planned, with the farewell dinner in a stunning, private room at Cibreo in Florence. The clients raved about the trip when they returned and could not thank Stephani enough for such a well-planned trip. Their feedback was that the trip was flawless, and they will definitely recommend Kensington. I was very pleased with Stephani's services, and the services offered by Kensington's ground team in Italy that supported the group for the week. I look forward to working with Stephani and Kensington in the future.

Dear Lisa, Thank you so much for your stellar review for Stephani and Kensington Tours! We are so happy to read that the clients on your Italy trip were raving about all their experiences and services. We can't wait to host future trips for you. Sincerely, -The Team at Kensington Tours

Best. Vacation. Yet.

From the planning to the trip itself - top notch! We had such a wonderful time during our Signature Budapest, Vienna, Prague vacation. The planning itself was super easy - Veronica was very knowledgeable and planned a wonderful trip that fit our tastes and desires. Each and every detail was great from hotels, to drivers, to tour guides, to food tastings, to country and tipping guides. We were blown away at how wonderful the whole trip was. We can't wait to book our next trip!

Date of experience : June 04, 2024

Hello Carrie Barth, Thank you for your fantastic review! We're delighted to hear that your Signature Budapest, Vienna, and Prague vacation exceeded your expectations. It's wonderful that Veronica's planning made the process easy and tailored to your tastes. We're thrilled that every detail, from hotels to guides, was perfect. We can't wait to help you plan your next adventure! -The Team at Kensington Tours

Family History Trip to Hungary and Romania

This trip was our first experience with Kensington Tours, and everything was well thought out and beautifully executed. We enjoyed the knowledge and camaraderie of our Hungarian and Romanian guides! We were able to visit the village of our grandparents and enjoyed seeing their hometown.

Dear Susan, We are so happy to read your review! We love our local partnerships with knowledgeable guides and drivers. It is so exciting to embark on ancestry journeys. Thank you for taking the time to provide your feedback for Kensington Tours, and we hope to speak with you again soon. Sincerely, -The Team at Kensington Tours

Scotland: Megan did an excellent job of making…memories

Megan did an excellent job of making sure we hit all the right places to visit! We felt we got a great history of Scotland! Loved all the locations , the drivers ready to pick us up and transport us back in time! Wonderfully appointed by Megan and execution was a piece of cake! THANK YOU!!!

Date of experience : June 12, 2024

Dear Diane, Thank you for your wonderful review. Scotland is so full of history and wonderful people. We are so glad Megan delivered an itinerary that was so memorable for you. Sincerely, -The Team at Kensington Tours

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Kensington tours reviews & ratings.

Susan Sonye

Family History Trip to Hungary and Romania

This trip was our first experience with Kensington Tours, and everything was well thought out and beautifully executed. We enjoyed the knowledge and camaraderie of ...

AF Johnston

We loved working with Kensington Tours!!

We loved working with Kensington Tours! They planned a phenomenal trip to Peru for me and my nephew. It was wonderful working with Noraly Barilles to plan the trip....

Marilyn Melody

Japan Family Vacation

My family just returned from Japan. This was the most amazing and magical adventure of a lifetime. Our travel planner, Mia Liang, put in place a vacation that went f...

Ali Querishi

Every detail was taken into consideration. I felt at ease the s...

Ballyvaugh, Dublin and the Rings of Kerry

We had an opportunity to visit a friend in Ballyvaugh, Ireland on a very short notice. We checked numerous tours, but they were all full. We tried Kensington Tours a...

See all Kensington Tours reviews

Editoral Review of Kensington Tours

Kensington Tours is an award winning travel company offering in depth tours with experienced guides, unique activities and premium to luxury accommodations.

What Makes Kensington Tours Stand Out?

Kensington Tours is, in their own words “not in the business of booking tours.” Rather they highlight the individuality aspect of each traveler - and their dedication to designing personalized experiences.

Specialized travel experiences created by knowledgeable experts in destinations and experiences. Their local guides add a personal touch as they provide true insider knowledge and make the trip that much more memorable. You can take multiple types of tours from safari to river cruise, active adventure to honeymoon. They also have a unique Explorer in Residence program where you can take a tour guided by explorers such as travel photographers and storm chasers.

They have highly trained, experienced, and knowledgeable destination experts who contribute to the experience by providing local insight, spontaneity, and breadth - so you don’t feel that you miss anything while exploring your destinations.

Who Will Enjoy Traveling With Kensington Tours?

Kensington is a luxury operator; their travelers are well-to-do and value dedicated high class customer service, premier accommodations, and excellent cuisine.

Travelers on a tour with Kensington seek to explore the world in comfort, are adventurous with an appreciation for the finer things. If you’re the kind of person who makes room for hiking boots alongside a few dressy items in your suitcase, Kensington Tours could be a good fit for you.

As opposed to Abercrombie & Kent, which whom they are often compared, Kensington has a more youthful focus, less obviously geared toward older travelers. That said they are a recognizable name among the 55+ crowd and their primary traveler, simply by default of the budget range does tend to be older.

Top Destinations

Kensington operates tours around the world, utilizing local accommodation, and diving into the local culture. Knowledgeable and passionate destination experts are on hand to help bring the destination to life.  

They are well known for their Africa tours and safaris, which travel throughout the most popular safari destinations, as well as farther afield. In addition, Kensington tours also operate trips in Asia, Australia, the Middle East, Europe, and South America. They also have cruise departures to Antarctica!

Kensington Tours Travel Style

Kensington certainly ascribes to the notion that “luxury” does not mean “stiff” or require that you stick to 5 star resorts. Rather it’s a style of travel that allows you to see the world on a deeper, extremely personal level - in safety, comfort, with a guide who becomes like a friend helping reveal small nuances that bring each destination to life in a new way.

Think luxury eco lodges in the heart of Central America, a yacht down the Amazon, 5 star safari lodges where you can sip champagne looking out over the savannah. Transportation is in luxury coaches, comfortable safari jeeps, hot air balloons, river cruises etc.

The Kensington travel perspective is not to book a tour - but to craft an unforgettable experience.

They have many travel styles including Safaris, which they are especially known for, river cruises, and family trips.

Safaris with Kensington Tours - Enjoy the “fabled” African safari experience when you travel with Kensington Tours in Africa. Unforgettable wildlife encounters, luxury lodges, and exclusive private game drives, where expert guides reveal the best viewing opportunities and give excellent tips for spotting and photographing the animals.

And it’s not just about the wildlife. Your safari may include a visit to Mt. Kilimanjaro, an afternoon visiting with local tribes, enjoying their hospitality, food, and learning about their culture.

Active Adventures - True to their outlook on travel, Kensington combines the best of luxury with active adventure. This means whitewater rafting, hiking in Wales, or waterfall rappelling. A day full of activity followed by a well deserved cocktail in the sunset. Kensington adventure tours are offered in a variety of physical levels and are intended for beginners all the way up to hard core experienced adventure travelers.

Family tours with Kensington - Sometimes it can be hard traveling with young ones because not all activities are open to them, and age restrictions cause an unbalanced experience. So Kensington has several family tours designed for a variety of ages. Most feature a stay at one hotel or on a cruise, allowing you to unpack only once and relax into the travel experience.

Food & Wine - All Kensington tours feature spectacular food and wine, but sometimes you want to focus on this specifically - diving deeper into the culture surrounding a places culinary delights. These tours often feature private kitchen visits, winery tours with the winemaker themself, and classes where you can learn to make traditional dishes.

Honeymoon - Let Kensington Tours help you plan the perfect Honeymoon getaway. Work with an expert who will listen to what kind of travel experience you’re looking for and craft an itinerary that is uniquely you.

Festivals & Events - Year round there are spectacular festivals and events held around the world - with countless niches and meanings. You could take in the fun of Oktoberfest, or the brightly colored Carnival in Rio, or the Tulip Festival in Holland. These events are often crowded, very busy, and can be difficult to navigate. Visiting with a Private Guide, and having all the logistics planned out in advance is the best way to relax and be able to truly appreciate the meaning behind the festival and have more fun!  

Other styles include “We to Me”, in which you participate in volunteering and conservation initiatives, giving back to local communities and helping keep wildlife areas protected. They also have an “Explorers Club” - tours that follow in the paths of scientists, and explorers both modern day and ancient. And for one of the best holiday traditions, you can book a special Christmas departure, which visits the lovely Christmas markets of Europe.

Why Choose a Tour With Kensington Tours?

If you’re looking for a luxury travel experience with a small, intimate group and private expert guides with you every step of the way, who promise to “transform a vacation into an experience of a lifetime,” then look no further.

The price is hefty (though some more mid budget options are available), but well worth it for a fully immersive, luxurious, comfortable, unforgettable travel experience. Don’t expect to only stick to the tourist sites; Kensington is about incorporating many off the beaten path unique experiences, as well as highlighting fascinating historical and cultural facts.

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About the company.

Kensington Tours specializes in custom tours to over 90 countries worldwide. Our tailor-made journeys are carefully crafted to deliver a personalized adventure like no other. We build in extraordinary, enriching experiences and put the best private guides at your service. We do all this with award-winning attention to detail and unbeatable value for your travel dollar.

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Want a tailor-made trip instead, your trip, your way, planned by an expert:.

• You choose budget, destinations, activities, transport & lodging type
• Expert designs the itinerary for you, and once approved, takes care of logistics

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Reviews 4.8.

1,482 total

Most recent

I had several telephone discussions with Christopher Crooks

I had several telephone discussions with Christopher Crooks about my trip to Korea, Vietnam (self) and then Taiwan. I had done around 3 hours of research of other companies offered tours of Korea and Taiwan and as an experienced world traveler I know what I do and don't like to put my time into. I prefer solo travel and a driver and one on one tour guide. This combination potentially has the highest quality for my wants. I do have a lot of experience with accented English but only have English in my own vocabulary so an Experienced and educated and articulate Guide in English is required for my best experience. Christopher did a great job and was very patient with me as we evolved the ideal itinerary for Korea and then Taiwan together. The Tour Guide in Korea was named Jenny Nam and she was one of the best I have ever had one on one. She was completely articulate in English even to the point of understanding my American puns and humor and was able to answer 100% of my non stop questions about life in South Korea and their attitude towards a divided country and displaced families in the North etc. Depending on the locations in my future I will definitely use Kensington again.

Date of experience : 16 February 2020

Reply from Kensington Tours

Hi Gary, Thank you for providing your amazing experience in such detail. Its truly a joy to hear how thorough and patient Chris was when assisting with planning your adventure to Asia. We cannot wait to hear about your next stop around the world! - The Team at Kensington Tours

Outstanding and meaningful trip to the Holy Land

My husband and I just returned from an outstanding and most meaningful trip to Israel. Our travel agent, Catherine Kirkpatrick, at Kensington tours helped plan this trip for us. Her familiarity and love for Israel helped make our experience unforgettable. Indeed, since we worked on plans for this trip over several months, Catherine became a friend. She facilitated the scheduling and itinerary so that we were able to visit every Holy site on our list in 6 days in a comfortable manner. As it turned out we visited even more places than we had expected and gained a deeper understanding of the history and significance of Israel. Our guides were exceptional in their knowledge, friendliness and willingness to go the extra mile. The places we stayed were welcoming, attractive, conveniently located and well appointed. A highlight was tasting Israeli cuisine at each place. We highly recommend Kensington tours and Catherine. We could not have been more pleased.

Date of experience : 15 February 2020

Hi Joan, Thank you so much for taking the time to provide your comments. It is superb news to hear how much you liked working with Catherine! Kensington Tours has been built on the foundation of the knowledge, professionalism and care exhibited by Catherine while planning this trip of a lifetime for you and your husband. We look forward to assisting you in your future travels. - The Team at Kensington Tours

Our Trip to India and Nepal with Kensington Tours

Our goals were to visit the World Heritage sites in Northwest India and sample the region’s best cuisine. We also hoped to take a helicopter ride from Kathmandu, Nepal to the base of Everest. I called three travel companies. I chose Kensington Tours and their destination expert, Laura Fitton, because she was the only agent that actually created an itinerary that incorporated every sight that we wanted to see, without wasting a day just on driving e.g. From Jodhpur to Udaipur, we stopped at the magnificent Ranakpur Temple. Our learned guides and drivers were equally hospitable, particularly Mr. Rashinga (Raju for short), who drove us on some of the longer routes between cities. I don’t know how he was able to pick us up at each of the city’s sites at a moment’s notice despite the usual heavy city traffic. Thanks to Kensington Tours, and lots of luck with the weather, my husband and I also got to fulfill our wish to fly a helicopter to the base camp of Mt Everest for a very brief stop. Afterwards, Kensington Tours arranged for us to stop at the highest hotel in the world to enjoy breakfast. Like all of our guides, we felt in the best of hands with our pilot, Pasan. Thank you to Kensington for making this a trip of a lifetime.

Date of experience : 14 February 2020

Hi Jonathan, Thank you so much for taking the time to draft this review for us. We are thrilled that you enjoyed your recent trip to Nepal. We see that you were working with Laura who has such great knowledge so you were in extremely good hands with your planning. We are very excited to receive this review so thank you again! - The Team at Kensington Tours

Great Attention to Detail

While it’s not particularly difficult for an individual to research, plan and book an independent tour of New Zealand, I turned this over to Kensington Tours with some challenging logistics — let’s do a boilerplate 11-day, first-time trip of the north and south islands, but with some specific modifications. Travel consultant Bryan Matheson was able to arrange two segments by private driver to make the itinerary work. The trip logistics were flawless without a single glitch. The drivers were engaging and personable. As a seasoned world traveler, I have done the Silk Road, an African safari and many other independent excursions. Kensington Tours made NZ a perfect trip.

Date of experience : 10 February 2020

Hi David, We're so overjoyed Bryan was able to create the trip of a lifetime for you! Being a seasoned traveler, we appreciate your feedback and the time collaborating on this adventure. We cannot wait to assist in bringing you to your next memorable destination. - The Team at Kensington Tours

Sunita helped with a last-minute trip

Sunita helped us with a last-minute trip to India. We were two women travelling for a wedding and wanted a safari adventure. Sunita patiently guided us for a few days while we had to make many fast decisions. She was patient, clam and super informative. Working with Sunita alleviated many stressors. Once we arrived in India, everything was incredible synchronized and proactive. We never ever had to wait or wonder about anything; Kensington staff were always waiting for us and ready fo the next phase of our trip. We felt very well-looked-after.

Date of experience : 08 February 2020

Hi Maya, What a delight to hear that your travels went off without a hitch through Sunita's guidance! It was our pleasure to plan this adventure for you. We cannot wait to assist with your next trip of a lifetime. - The Team at Kensington Tours

Parth Shukla was amazing at setting up…

Parth Shukla was amazing at setting up an incredible itinerary for me. The lodging was excellent. The guides were entertaining and informative. The food was delicious. Highly, highly recommend.

Date of experience : 04 February 2020

Hi Lucas, We appreciate you taking the time to leave such great feedback. Its always a pleasure to know our team is creating true trips of a lifetime! - The Team at Kensington Tours

Merissa Borenstein - Australia (I would give her 6 stars if I could!)

This was my 4th experience with Kensington Tours, and I must say it keeps getting better every time! Merissa Borenstein was my travel agent for my 3-week trip to Australia, and she was the most fantastic person I have ever worked with! She was super knowledgeable about the whole country, pros/cons, great suggestions, honest feedback and helped me keep within my budget. She took the time to get to know me and my interests, so she could truly customize an itinerary for me. Everything on the trip was perfect, the service level was outstanding and all guides/tour groups chosen were stellar. I will continue to travel using Kensington!

Date of experience : 30 January 2020

Hi Jessica, Thank you for taking the time to leave your feedback about Merissa and Kensington! Trips and experiences like yours are always our goal and its fantastic to hear how much of a great time you had in Australia. We'll ensure that your kind words are passed along to Melissa directly. Until your next travel! - The Team at Kensington Tours

A wonderful trip in Northern India

We worked with Sunita Singh at Kensington to plan a two-week tour that included Delhi, several cities in Rajasthan, Agra, and Varanasi. The trip was a wonderful kaleidoscope of colors, tastes, sounds and memorable stories. We enjoyed daily outings that were tailored to our specific interests, and received excellent explanations from the local guides. We were met at every arrival and departure point by a helpful local Kensington representative. Our driver, Mr. Chandra Singh, went above and beyond to ensure our safety and comfortable transport. Sunita and the Kensington team planned an unforgettable journey, designed to satisfy our personal interests and to ensure our comfort and safety. This experience was so good that we expect to plan another trip, this time to Southern India, in the next few years!

Date of experience : 28 January 2020

Hello Laurie, We are delighted to read your feedback about your trip to India and we are very glad that every single detail was exactly what you have expected. We will certainly make sure Sunita and our local guides are aware of your compliments. Thank you again for taking the time to share this with us and we hope to see you again soon! - The Team at Kensington Tours

Incredible India -- Kerala, Tamil Nadu and Puducherry

Working with Sunita Singh at Kensington, we experienced a wonderful two weeks in Kerala,Tamil Nadu and Puducherry and are left with truly memorable memories. Overall, the work of the local Kensington staff was outstanding and for the most part the local guides were good and several were outstanding. The local person who had the biggest impact on our trip was our driver, who stayed with us for the entire two weeks and who came every day precisely on time with a spotless vehicle (inside and out), a broad smile and a desire to meet our needs and make each day special. His driving skills were outstanding and we never had a moment of concern as he negotiated the chaotic roads filled with auto-rickshaws (tuk tuks), motorcycles, cows, goats, trucks, cars and masses of people. The itinerary was filled with interesting places to visit, including an opportunity to meet with some of the local people. The hotels were all very different from one another, but at each we were warmly welcomed and each provided a wonderful place to rest after a busy day of sightseeing. The local in-country Kensington staff checked in with us periodically to make sure everything was going well. All-in-all an outstanding trip.

Date of experience : 24 January 2020

Hi Diana, We are so pleased to hear that Sunita and our in destination staff did everything in accordance with your expectations and made your travel so easy and enjoyable. Our goal is always to go above and beyond. We cant wait to help you plan your next trip of a lifetime! - The Team at Kensington Tours

I worked with Christopher Crooks in…

I worked with Christopher Crooks in coming up with an initial itinerary. Christopher was incredibly helpful and responsive and made crafting an itinerary incredibly easy.

Date of experience : 23 January 2020

Hi Allen, Thank you so much for taking the time to share you feedback! Its great to hear that Christopher has taken great care of you and your next trip. Wishing you all the best on your travels. - The Team at Kensington Tours

Our trip to Italy was simply fabulous!

Our trip was simply fabulous! I truly feel like we had the perfect balance of scheduled tours and free time to do our own exploring! Everything that Kensington Tours planned went perfectly from our hotels to our tours and tour guides and our drivers too!! We could not have been more pleased! Everything went on time and as scheduled…there were no unwarranted surprises! Our Travel Expert Tatyana Shashkova’s knowledge and expertise about Italy was so helpful in planning our trip! Her personal attention to detail, listening to my ideas and being able to create such a memorable vacation for our family is what made me choose Kensington Tours! I highly recommend!

Date of experience : 17 January 2020

Hello Christie, We are so happy to hear that your trip to Italy was so memorable! We expect nothing less from our incredible Tatyana - We'll ensure that your kind words are passed along to her. Kensington Tours takes great pride in ensuring that each trip you take with us is a trip of a lifetime. We cannot wait to travel with you again! - The Team at Kensington Tours

Already thinking about my next Kensington trip

From my first Kensington trip to Egypt and Jordan over 10 years ago to my most recent ( and 10th one ) to Sri Lanka, each has been top notch in terms of planning , logistics, communication, local guides and activities. I love the attention to detail and care taken from the initial planning conversations to the on-site execution that Kensington and its local partners provide.

Date of experience : 13 January 2020

Hi Moira, Thank you! Kensington Tours staff, both in and out of destination add personal touches as they provide true insider knowledge and make the trip that much more memorable. These expectations have become the blueprint for a Kensington Tours travel experience and we could not be more pleased that you continue to choose Kensington as your travel partner. Thank you again and we cannot wait to see you again! - The Team at Kensington Tours

South African Adventure…

We travelled with another couple to South Africa and Zimbabwe. Everything about the experience was great! I wouldn't change anything. The safaris were fabulous, the accomodations were great, we were always met by competent drivers on time.

Date of experience : 12 January 2020

Hi Margaret, Our sincerest thanks for taking your time to provide us with your helpful comments on your trip. We hope we are able to plan a new journey for you soon! - The Team at Kensington Tours

They did an awesome job on our New…

They did an awesome job on our New Zealand trip. There was a problem with our itinerary 2 weeks before departure & they rebooked us & our new itinerary was even better than the original! Kevin & Rehana did a great job!

Date of experience : 10 January 2020

Hi Laurie, We are so pleased to hear that Kevin and Rehana did everything in accordance with your expectations and made your travel so easy while in New Zealand. Thank you so much for your awesome feedback and we cannot wait to help you curate your next adventure. - The Team at Kensington Tours

Our (very last minute) trip to India…

Our (very last minute) trip to India was planned by the wonderful Mallika Makhijani. She helped us piece together varying things we wanted to do in disparate parts of the country and linked us with terrific guides and transport. She was knowledgable, accessible and helpful in all ways imaginable. We'll certainly be visiting India and again and will definitely be using Kensington. A+ all around. Thank you, Mallika!

Date of experience : 08 January 2020

Hello Matt, We are so pleased to hear that everything was in accordance with your expectations and made your travel so easy and enjoyable in India. We've passed along your lovely sentiments to Mallika as well. Thank you so much for your kind words, we cannot wait to help your plan your next adventure! - The Team at Kensington Tours

We just returned home from a trip to Australia planned for us by Kevin Smith, a Kensington Tours Destination Expert. Based on very little input from me (I knew very little about Australia) he created the perfect blend of excitement and comfort---each of four different destinations provided four unique perspectives on Australia. We fell in love with this country and must return when possible.

Hi Rick, We thank you very much for the time taken to provide us with your thoughts on your adventures with Kensington Tours. We are delighted to read your comments about your trips and we are very glad that every single detail was exactly what you have expected. Thank you for your kind comments and we cannot wait to host you again and help you fall in love with somewhere new! - The Team at Kensington Tours

Bucket list

My trip was flawless and fulfilled my number one item on my bucket list. Amanda was most helpful in the planning stages and made excellent choices of activities. Daniel, my guide, was the BEST. He was extremely knowledgeable about all things “Kenya”. The accommodations were outstanding in breathtaking locations. I will be planning another trip soon.

Ann, We are very excited to hear that Amanda was such a pleasure to work with and plan your recent trip to Kenya. As one of our most tenured Destination Experts, she knows the value of connecting our guests with just the right experiences! Thank you again for sharing your great feedback regarding your time travelling with Kensington and we truly look forward to hosting you again on a future adventure. - The Team at Kensington Tours

Good but could be much better

Although we have enjoyed our customized travel through Kensington Tours, our only issue is there are no discounted fees; as we receive through other travel, credit card, financial institutions, etc., when booking future travel. Repeat business goes where it's most appreciated, which does not seem to be the case at Kensington.

Hi Maureen, So happy to hear your time with us at Kensington was well enjoyed. Rest assured that every traveler who opts to spend their vacations with us is appreciated. We are also currently curating new programs and initiatives to improve all aspects of the travel experience with Kensington so please stay tuned! - The Team at Kensington Tours

Excellent tour company

If you want a personal guided tour this is the company you want to go with. Our trip to Asia was perfect in every detail. The local guides were very knowledgeable and personable. Highly recommend Kensington Tours

Hi Ed, Many thanks for taking the time to provide us with this feedback and we are thrilled you enjoyed yourself so much on your trip. Thank you also for identifying your guide as a big reason you had such a good time. We hope to be able to host you again soon on another journey of yours! - The Team at Kensington Tours

Our Kensington tailor-made tour of Egypt

Our Kensington tailor-made tour of Egypt could not have been better planned and executed or more heartily enjoyed. Everyone who helped create our trip, including Ms. Roudayna Hanna, our Destination Expert, Mr. Hossam Kotb, the Senior Tour Manager in Cairo, our Egyptologist guides, and our Cairo and Luxor drivers bent over backwards to accommodate our needs and wishes, demonstrating the highest levels of expertise, dedication, and energy. Ms. Hanna designed and booked our intricate, competitively-priced tour on short notice, targeting the very best sites, accommodations, and restaurants, and responded to last-minute requests with speed and grace. Mr. Kotb met us at Cairo airport after our journey from Boston, and shepherded us with amazing efficiency to our suite at Mena House, even stopping to obtain SIM cards for our cellphones. Throughout the rest of our stay in Egypt, he monitored our progress like a mother hen and responded instantly to our request to change the tour for our final day from Alexandria to Cairo. Our primary egyptologist in Cairo, Ms. Eman EL-Zoghby, displayed an encyclopedic knowledge of her country’s history, as well as inexhaustible energy, enthusiasm, and resourcefulness in restructuring our days to better suit our interests and abilities. Mr. Mahmoud Ramadan, who guided us on our last day, was equally charismatic and meticulous. Having studied comparative religions, he offered insights into the similarities and differences among ancient Egyptian beliefs, Islam, and other modern religions. Our drivers also were expert professionals, keeping us on schedule and considering our needs. We will never forget Hany, our Cairo driver, who battled traffic on our behalf with consummate patience and skill. All of the professionals who made our adventure possible earned our highest recommendations and our heartfelt thanks.

It is no shock to us that Roudayna has created the trip of a lifetime for the Clarks! As one of our senior destination experts, it is so lovely to hear how enjoyed your trip with Kensington was majorly in part to Roudayna. Thank you so much for taking the time to provide such detailed feedback. We cannot wait to assist you in creating more amazing memories in the future. - The Team at Kensington Tours

Kensington Tours

Review Highlights

“ We decided that our priority was to see the sights of Egypt so we were super strict on avoiding raw foods of any type. ” in 4 reviews

“ The Hilton in Luxor, the Oberoi Sal Hasheesh in Hurghada, and for our last night in Cairo , the Kempinski. ” in 3 reviews

“ I have read the reviews but have still chosen to go with Kensington Tours primarily due to our assigned agent , Alistair Kiwana. ” in 2 reviews

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2207 Concord Pike

Wilmington, DE 19803

Serving Wilmington Area

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Specializing in private-guided vacations, Kensington Tours offers travelers personalized experiences in the most remarkable locations in the world. Handcrafted itineraries, that span across more than 90 countries; expertise, and local insights have positioned Kensington Tours as a top contender in luxury travel. This unique approach has earned the company awards and recognition by the most recognized travel publications including National Geographic and Travel and Leisure. …

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We worked with the agent Pankaj and he was extremely helpful! We booked a year in advance our trip to Africa and he helped us with every detail. I could call him with all my concerns about packing Visa money exchange and he was always available. While we were traveling in Africa for an extended stay, he checked in on us and made sure that everything we had booked was working well. We were so cared for and we will always use Kensington Tours when we travel out of the United States.

We've done 3 extensive trips with Kensington Tours. Each one was expertly planned incorporating our input on the destinations and detailed itineraries. We have opted to travel "hosted," with KT, meaning they set up and book all itineraries and travel arrangements. Their hosts meet us at the airport when we arrive, and transport us to our hotel. Each time we change locations (new city, new hotel) they provide transport to the train station and make sure we're on the right train and car. When we arrive they transport us to the new hotel. We were driven from Tokyo to Hakone, as part of an 8-hour guided tour, just us with a driver and a guide. They make all travel reservations, book hotels, set up local guides, and purchase all tickets. With KT handling all travel logistics, for us, this relieves the most stressful elements of travel. I'm recounting our recent 18-day excursion to Japan. We traveled to 6 cities, 2 or 3 nights each. Tokyo, Hakone, Takayama, Kanazawa, Kyoto, Hiroshima, Osaka. According to our plan, KT provided guided tours on about half of the days overall. Either a 4- or 8-hour excursion. The tours were guided by local experts and each guide was enjoyable and knowledgeable. The remainder of the time in each destination we were on our own. Our KT travel expert provided valuable suggestions for things to do on our own time. He also provided super advice on restaurants. Over 18 days, KT's execution of our complex travel itinerary was FLAWLESS. Perfect. Never a missed connection. Always prompt. They were equally perfect in our previous trips. The itinerary planned for us was beyond expectations. We even had a terrific cooking class in the apartment kitchen of our instructor In Kyoto. We give Kensington Tours the highest marks!!! We'll be traveling with them in the future.

Kensington Tours may rip you off. Kensington Tours is a vendor with nasty, pushy old school sales tactics and sketchy opaque pricing to get you fleeced in my opinion, read on ! Kensington Tours pre-charged my Amex Centurian card a staggering $85,985.00. for 6 nights without international airfares in one cost-opaque invoice. This consisted of a simple assembly of 9 hotel room nights in 3 locations, 6 in-country economy flights, 3 airport pickup/drop offs, a 2 day 'tour' and a 1-day expedition on a small boat. It was so bad we declined the 2nd tour day and boat trip. The full retail cost of the trip, which would include profits to Kensington Tours, is estimated at $30,140.47 versus their invoice of $ 85,985.00. That is a staggering overcharge of $54,859.43. see details below. The experience should have been amazing for this amount of money, but the cost was so egregious for the average to low quality of the tours, flights, boat, and cheap or kerb-side restaurants and food establishments I decided to assemble the full retail price for these activities by speaking directly with all the major vendors. These are mostly time-specific cost comparisons on the days we were there. Both hotel general managers informed me the costs were about the same as on the previous days for the day extensions they quoted. i.e. peak season pricing. The full retail costs I've assembled would include any tour outfits profits on the hotel, airfare and lunch as they buy wholesale. It should be a close season-specific estimate. This was verified by a call from Kensington Tours Director of Asia sales who confirmed she couldn't reveal room prices because they have contracts with the hotels for discounts over retail. Kensington Tours provided near zero value, I also didn't get the typical additional hotel $ benefits, comped amenities and prestige of direct Centurion bookings, instead the reservations showed as a lowly Kensington Tours operator booking. Kensington Tours unilaterally declares their sales brochure is a de facto contract agreement without either attaching the contract doc to my knowledge or getting a counter signature, i.e. it's not a contract and would never hold up. They attempt to hide behind 'private discount contracts' with hotels and insinuated to me costs were 3x reality The comped me back $30,000.00 because I have some leverage, it should have been $55,000.00. I'm still considering whether to file a quick suit, they'll eat at least the balance defending against me in attorney fees. I'll see if I can be bothered to do that. I probably will, to let others know to be careful and not use an outfit like this. Hopefully save folks their hard earned money. My bottom line, Kensington Tours is a disgrace run the other way. Paolo T Here are the cost details: #1 HOTEL : CHANG MAI : FOUR SEASONS 3 BEDROOM VILLA RATE: THB 179,250 + 18.7% TAX & SERVICE CHARGE PER NIGHT X 2 (2 NIGHT STAY) COST USD: $10,262.06 COMMENTS: PRICE FROM HOTEL #2 HOTEL : KRABI : PHULAY BAY ROOM 1 VILLA RATE: THB 63,000 + 18.7% TAX & SERVICE CHARGE PER NIGHT x3 COST USD: $5,409.18 COMMENTS: PRICE FROM HOTEL ROOM 2 VILLA RATE: THB 78,500 + 18.7% TAX & SERVICE CHARGE PER NIGHT x3 COST USD: $6,741.18 COMMENTS: PRICE FROM HOTEL #3 BOAT : PRIVATE SPEEDBOAT FULL DAY RATE: THB 36,251 FOR 3 PERSONS INCLUSIVE 17% COST USD: $1,034.93 COMMENTS: TRIP DECLINED. PRICE FROM BOAT VENDOR #4 THAILAND IN COUNTRY FLIGHTS BANGKOK AIRPORT TO CHIANG MAI RATE: $211.40 USD PER TICKET ECONOMY x3 $634.20 + TAX COST USD: $634.20 PRICE FROM CARRIER CHANG MAI TO KRABI RATE: $256.00 USD PER TICKET ECONOMY x3 $768.00 + TAX COST USD: $756.00 PRICE FROM CARRIER KRABI TO BANGKOK AIRPORT RATE: $195.80 USD PER TICKET ECONOMY x3 $587.40 + TAX COST USD: $587.40 PRICE FROM CARRIER #5 KENSINGTON TOURS : ESTIMATED ADDITIONAL SERVICES ROUND TRIP TRANSPORT FROM AIRPORT TO HOTELS ESTIMATED COST PER TRIP: $150 x6 ($900) INEXPENSIVE TRIPS + LUNCH ESTIMATED COST PER TRIP $500 x2 ($1,000) NO PRIVATE TOURS #6 MANDARIN ORIENTAL HOTEL BANGKOK DELUXE 2 BEDROOM SUITE RATE: THB 98,600 + 18.7% TAX & SERVICE CHARGE PER NIGHT x1 COST USD: $2,815.52 (ONLINE ESTIMATE) TOTAL ESTIMATED COST: $30,140.47 KENSINGTON ESTIMATED COST 80% $24,112.37 KENSINGTON COST PROFIT 20% $6,028.09 KENSINGTON TOURS AMOUNT CHARGED TO CUSTOMER: $85,000.00 COST DIFFERENCE: $54,859.43

I used Kensington Tours about 10 years ago to take my girlfriend to Morocco for her birthday. They did a really nice job organizing everything. What I liked about it was that, even though it was pricey, everything was taken care of. A driver and a guide for the entirety of the trip. Gorgeous hotels. Great meals. But expensive. I didn't mind it since I did not feel comfortable doing Morocco on my own. I decided to use them again this summer to take my two teenage daughters to Japan. Initially everything seemed fine. I had several conversations with one of their representatives who seemed to know what she was talking about. Unfortunately, about three weeks into our communication, just as I thought we were going to finalize things, I got an email form that person stating that she was just informed by her management that since it's now less than 8 weeks from the time of our trip, they "cannot guarantee the first half of our trip." WHAT??? That should not be my concern. It's their problem. You don't say that to someone BEFORE THE FACT. Anyway, needless to say, I went with another travel agency (HIS) which turned out to be fantastic. Very, very poor form Kensington.

Do not use - way overpriced. I have used Kensington for trips to Greece, Portugal, and Zimbabwe in the past. I started to use them for a 15 day trip to Japan and they quoted me a price that was over ten thousand dollars then what I managed to get for myself. Incidentally, I booked higher class hotels than Kensington offered and still came in a lot cheaper. I realize that tour companies need to make a profit but I am not interested in being gouged. With internet services available (I.E. Hotels.com/tours by locals) - with a little work, individuals can put together an itinerary themselves and come out WAY cheaper.

We have used Kensington tours for three trips over the past 10 years: the Amalfi coast, southern Spain, and in October the Scotland Ireland Explorer tour. All three trips were excellent, and everything went as planned--airport pickups, tour guides, transportation between cities. We had two exceptional drivers in Scotland and Ireland. All accommodations were good to excellent. The only reason I gave 4 stars is that they're very expensive. I was able to duplicate their Portugal tour by booking it all myself for half the price, but this is not always easy or feasible. We've always been very satisfied with our Kensington tours.

Eilean Donan Castle, Scotland

Glencoe, Scotland

When they are good, they are good, but when things go poorly they do not offer assistance. First if they tell you your drivers all speak English saying hello must qualify because many of our drivers had little English skills. We had taken Italian so we were able to navigate the issues, but without it we would have been lost. Second, if they tell you that things can be changed while your on your tour be skeptical. We ask for a couple of changes and neither were actually worked on. Our drivers were normally late or canceled at the last minute making us responsible for our own transportation. The drivers had little clue where we were to meet the tour guides. We were just dropped off and had to rely on our abilities to talk to locals for directions. Lastly, if they tell you they will reimburse you for getting your own transportation when they fail just don't expect that to happen. The owe me 100€ that I doubt I'll ever see. I'd be hard pressed to use this service again. On the good side most of our guides were fantastic.

My wife and I took a two week Egypt package starting 18 Sep - just before the current troubles. Moe Sami was the sales guy and he was excellent. I did not find the pricing out of line with other estimates. Sorry for the long review. - MEDI Travel appears to be the in-country agent for Egypt. The Kensington/MEDI crew were awesome. We were met EVERYWHERE and at every stop by multiple reps - At every airport arrival/departure we were escorted through as much of the immigration/security apparatus as was possible by a MEDI "fixer". - MEDI uses local, free lance tour guides. Ours were awesome with EXCELLENT English. Not surprisingly all were licensed in Egypt and 20+ years experience. We had Sally in Cairo, Ayman in Alexandria, Ali from Luxor to Aswan, and Hamad (I think) at Abu Simbel. All drivers were SUPERB. - Hotels were great. During the trip planning phase I felt like there might be better hotels available but I deferred to Moe. When you are in Giza, I just can't think of a better location than the Marriott Mena. Our room and every hotel meal faced the pyramids. The pyramids are not off in the distance, They are right in front of you. Great pool. Luxor Hilton was nice but we arrived late in the evening and departed early so did not get to enjoy it. Ritz in Cairo was also very, very nice - a four day river cruise on Sonesta St George was part of the package. SUPERB ship staff. We've never been on a river cruise. Wait until you see the Nile River cruise activity. I think it is unique. There are a huge number of cruise boats on the river and the whole scene is controlled chaos. Now that we've completed the trip, I think the river cruise was the best way for us to see the sights from Luxor to Aswan - Avoiding travel sickness. We decided that our priority was to see the sights of Egypt so we were super strict on avoiding raw foods of any type. No issues. I did buy a GRAYL water filter and it worked awesome for times when we needed water. BTW - because most of the bathrooms at tourist sites are attended, they are very clean!! - Tipping. I see comments from travelers that feel the "tipping culture" is a scam. I do not see it that way. Tipping is a big part of the Egyptian travel industry and I'm comfortable with it. The Tipping Guide in the Kensington Country Guide was OUTSTANDING. We applied a lesson learned from a previous trip. Although you can buy local currency, it is always hard to find the small bills you need for porters, bathroom attendants. USD and Euros are accepted as tips everywhere. We took a couple thousand USD (with one hundred $1 bills) for all our tipping (guides, drivers, porters, etc). Maybe we were over tippers but I don't care. Kensington/MEDI people were always with us and I gave everyone of them a tip. The service was great and we felt welcome - This tour is medium to high exertion - the summer heat had still not dissipated. Hot as anything at Abu Simbel. Climbing in the pyramids is not for the faint of heart. The recurring thing I observed at all stops was the uneven footing because the floors you'll walk on are a combination of "new' stone, and the "original" stuff from 3000 years ago and its all mixed up!! - Don't wait to go if Egypt interests you. The longer you wait, the less you'll be able to do and explore.

My husband, two friends of ours, and I starting planning our trip to Egypt in early 2019 with plans on taking the trip in March of 2020. Needless to say, our plans had to be shelved due to the pandemic. We initially thought that we would be able to travel in March of 2021, but no. Finally, we were able to take this amazing trip last month (March 2022). Kensington allowed us to push the trip off for 2 years, and there was only an additional charge of $1200 for the 4 of us due to some changes in bookings (we found this additional cost to be extremely reasonable). We started working with Kensington Tours in 2019, and our contact person was Heather (who has since left the company), who was excellent. She was responsive and helped with even the most minor detail to ensure that we were going to have an excellent trip (e.g., additional transfers, restaurant reservations, etc.). Upon Heather's departure, we started working with Robert, who was also very good. We were finally ready to take our trip to Egypt! Our trip was amazing and I think that we owe A LOT of the credit to Kensington Tours. The trip was logistically FLAWLESS--there was not one single hiccup of any kind. Everything was amazingly organized. I think that the biggest reason why the trip was so great was the people that we met. Soliman was our main point of contact. We loved him. He was smart, funny, and knowledgeable. He was genuinely concerned about our welfare and even when we weren't with him, he took the time to check in on us (via WhatsApp). He was also a great source of information, and we really enjoyed spending time with him. The next person whom we met was Abeer (we called her "Abby") who was our tour guide in Cairo (both at the beginning of our trip and at the end). Again, pleasant, knowledgeable, and fun. Abby really took a lot of time with us. She was able to find a great balance between being very professional, but also playful with us. We simply adored her. In Cairo, we had a driver, Ahmed, who was courteous, conscientious, and a great driver! In Luxor through Aswan, our point of contact was Abo, who was also amazing--just an extremely helpful and kind man. For these stops, we had a tour guide named Hassan. Like Abby, Hassan was outstanding. We loved his passion for Egyptian history and culture. He taught us so much, and we really liked spending time with him. We had a driver named Tarek throughout these stops who was also excellent...he had the added task of driving us from Luxor to Hurghada--a 3 hour drive! We cannot say enough about all of the people above, as well as the many others we met in Egypt and who we dealt with at Kensington. It is also worth mentioning that the selection of hotels, restaurants, the Nile cruise ship, the sites were perfect. In Cairo, we were at the Mena House in Giza, adjacent to the Pyramids. For our Nile cruise, we were on the Historia (a last minute change in our itinerary) which was so great. The Hilton in Luxor, the Oberoi Sal Hasheesh in Hurghada, and for our last night in Cairo, the Kempinski. All were fantastic! We thank Kensington Tours for creating a trip of a lifetime!

My wife and I spent a substantial amount of money with Kensington on a Japan trip. We experienced a multitude of issues on the trip. Tour guides with no structured itinerary, no vehicles when we had scheduled cars, wrong/too small cars for pick ups that couldn't fit our luggage. Extremely disappointed given that we paid a small fortune for this service. Look elsewhere.

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Amazing Trip to India

My father and I used Kensington (Dev Jai specifically) for the first time to plan a trip to India this summer. Everything was great from start to finish—well organized, personalized to fit our preferences, and a great balance of structure and free time. All of our tour guides were great, but Brijesh in Agra was particularly excellent. Kensington representatives met us in every city to make sure we knew the itinerary and we had the same driver (Jaggi) for most of the trip, who was incredibly kind and attentive. There’s really nothing I would change. We’re already talking about using Kensington for our next family vacation.

Date of experience : 28 July 2024

Reply from Kensington Tours

Dear Sarah, Thank you for your kind words for Kensington and Dev Jai. It's great that you and your father got to go on such a special trip to India. We are so glad our local partners delivered excellent service to you both. We are excited to plan your next family vacation to a new destination! Sincerely, -The Team at Kensington Tours

Japan Family Vacation

My family just returned from Japan. This was the most amazing and magical adventure of a lifetime. Our travel planner, Mia Liang, put in place a vacation that went far beyond our most beautiful dreams. Our family consisted of 4 generations and there was something for everyone of us. Every last detail of the trip was well planned. The hotels, tours, tour guides, drivers and transportation were all coordinated to match our needs and then some. I truly cannot thank Kensington Tours and especially, Mia, for providing us with this breathtaking vacation.

Date of experience : 29 July 2024

Dear Marilyn, Thank you for your review for Kensington Tours and your planner Mia. We are excited to know it was such a memorable trip for you and your family! We hope to be able to assist you with family trips in the future. Sincerely, -The Team at Kensington Tours

I worked with Rob Trunk to design a…

I worked with Rob Trunk to design a tour to Germany for clients, a family of 6.....Rob's ideas for this family were great...so many details...he put so much into this trip...unfortunately the clients have decided to wait another year or two to travel until the youngest child can enjoy it more

Date of experience : 01 July 2024

Dear Michele, Thank you for your review for Rob's great work on your client's itinerary. We are so looking forward to working with you again soon! Sincerely, -The Team at Kensington Tours

Very unreliable

Very unreliable. They have me a private tour quote valid for a few days. I asked a couple of questions and it took them several days to reply that the tour was no longer available but a new offer would come soon. Another few days later came the same tour details at a 70% premium of the original quote and I had until the end of day to accept. Unbelievable.

Date of experience : 22 August 2024

Dear CH, Thank you for taking the time to write your review. We are very saddened to read about your experience. We are subjected to our contracted rates with local partners we work with worldwide. We are sorry that our response time was not up to our normal standard for you. Please feel free to reach out to Customer Care with any further questions or feedback: [email protected] Sincerely, -The Team at Kensington Tours

Tanzania beyond amazing

An absolutely phenomenal trip to Tanzania! Abood Omar at Kensington Tours was nothing short of amazing! Not only did he book our trip, he gave us detailed information and tips which made our trip seamless. He arranged a FaceTime call with me and my kids prior to our departure to get us “pumped” and answer any questions we had. The trip was planned perfectly for my family and exceeded our expectations! Our guide, Alli, was amazing also! So knowledgeable, kind and accommodating! Because of his relationships with other guides and experience as a guide, we were able to see The Big Five, a Black Rhino and her calf, lions mating, cheetahs hunt and so much more! Truly a trip of a lifetime!

Date of experience : 23 July 2024

Dear Christine, What an exciting adventure seeing the big five and so much more in Tanzania! Thank you very much for writing your review. We are so glad Abood's expertise was such a hit for you and your family, as well as the your local guide Alli. These relationships are what make for special trips. We look forward to assisting you with future travel plans. Sincerely, -the Team at Kensington Tours

EXCEPTIONAL: Moe Sami of Kensington Tours…

THANK YOU Moe Sami of Kensington Tours for your customization of our trips to foreign lands. You listen well, and you deliver. You are so adept at taking what we desire and blending it with your knowledge of what we should see. First I must admit that of all the continents we've traveled, no guide or tour was as impeccable as those Kensington provided in Egypt. With that being said, the expectation is always very high. Your expertise in Africa, Jordan, Israel and Portugal was exceptional. We had the best tour guides we have ever experienced. We had an unbelievable vacation in those lands, replete with our wishes, elevated by your recommendations, and exceptional exposure to culture, food, tours, hotel accommodations and excursions. Thank you for all your hard work and making these trips possible with short notice during high season demand. We were blessed overall.

Date of experience : 01 August 2024

Dear Blessings Winn, Thank you very much for your wonderful review for Moe Sami. We are so happy you felt well taken care of and your itinerary was customized to your liking. We know that people are the biggest influence on travel experiences, and we are thrilled you found our guides and partners in Egypt to be exceptional. Thank you for choosing Kensington Tours again, and we are excited to plan with you again soon! Sincerely, -The Team at Kensington Tours

We loved working with Kensington Tours!!

We loved working with Kensington Tours! They planned a phenomenal trip to Peru for me and my nephew. It was wonderful working with Noraly Barilles to plan the trip. She took all of the things we wanted to do and arranged them into an excellent itinerary. All of our drivers, greeters, and guides were wonderful! The Kensington team also went the extra mile when my nephew left his Airpods at a hotel and made sure they arrived at our next stop - an amazing feat! Thanks Omar!! Many thanks to our amazing guides - Gonzalo (Cuzco), Patricia (Machu Picchu), and Juan (Puno/Lake Titicaca). We would also like to thank our greeters/organizers - Omar and Willy - who ensured we made every connection and found and delivered the AirPods. 😁 Additionally, per my request, Kensington Tours changed the last night of our trip to come back to Lima a day earlier. They made everything easy - delivered options for the change and offered to help with any other details (thanks Noraly and Gopal!). We highly recommend Kensington Tours! Thanks for arranging such a wonderful and memorable trip!

Date of experience : 16 August 2024

Dear AF Johnston, Thank you so much for your kind words for Kensington Tours and Noraly. Our 24/7 support team strives to assist efficiently when things happen such as losing Airpods - a travel necessity! We pride ourselves in our local partnerships, because people are such an important part of learning about local culture. We are so happy to read everyone involved made your trip wonderful. Thank you again for your feedback. We look forward to connecting again soon! Sincerely, -The Team at Kensington Tours

10 (out of 10) High Praise and Recommendation

From our travel advisor (Lily) to everyone we came into contact with along our travels and during our African journey (from Kensington to hotel staff, to travel guides/drivers and absolutely everyone), they were all outstanding and never missed a beat. The level of client service was next-level outstanding, and while we had very high expectations, I can honestly say, the Kensington team still exceeded them. I have nothing but the highest praise and give Kensington a 10 (out of 10) recommendation.

Date of experience : 13 July 2024

Dear Keith, Thank you for the wonderful review for your African adventure, Kensington Tours and partners, and Lily. We are thrilled to read every step of the way was seamless. We are dedicated to your experience, so thank you very much for your praise and recommendation. Hopefully we will be in touch again soon. Sincerely, -The Team at Kensington Tours

Courtney Barnes was great. Always answering our questions quickly and she set up a great 5 day trip for us. Our in country guides were excellent as well. Iceland was amazing and everyone working with Kensington was very accommodating!

Date of experience : 30 July 2024

Dear Lyn, Thank you for taking the time to write your review for Courtney and Kensington Tours. We are so glad to read your experience was accommodation, and you had an amazing time in Iceland. We hope we can assist you with travel again soon! Sincerely, -The Team at Kensington Tours

10 days in Ireland

My husband and I had the most amazing 10-day trip to Ireland! Our driver, Paul Rodgers, was so friendly and knowledgeable. We loved every tour— there wasn’t one site that we didn’t enjoy thoroughly. My husband loved touring both the Guinness Brewery and the Jameson Distillery as well as the personal pub tour in Dublin. My favorite site was Kylemore Abbey, but I also loved the boat tour to see the Cliffs of Moher and the tour of the castle in Cashel. We found all of our hotel stays to be luxurious and comfortable, especially our night at The Palace in Cashel. Our dinner at The Bishop’s Buttery was to die for. We loved our final night at Dromoland Castle as well. Just a five-star experience all the way!

Date of experience : 08 July 2024

Dear Amy, Thank you for your wonderful review! The activities and tours put together for you sound so exciting and full of history. We are so glad we could help you experience Ireland in luxury. We know guides are so important and we are so glad Paul was a hit. We look forward to connecting with you for any future travel ideas. Sincerely, -The Team at Kensington Tours

Japan was an incredible place to visit…

Japan was an incredible place to visit and learn about. Kensington did a great job planning the 11 day stay and the itinerary was very well rounded and varied. They even took rest in to account given the very hot time of year. The guides were superb and my trip planner offered a lot of insight.

Date of experience : 14 July 2024

Dear Chad, Thank you for taking the time to write your review for us. We are so happy to hear you had an incredible trip to Japan. We believe the guides play a huge role in your travel experience. We hope to work with you on another itinerary in the future. Sincerely, -The Team at Kensington Tours

Ana put together for us (after she…

Ana put together for us (after she lived in Italy ) a fantastic two week Italian holiday .5 star accommodation within our budget . Also lined us up with proper cancellation insurance. When we had to cancel she worked just as hard to get us our payments returned . Will definitely book with Ana and Kensington again !

Date of experience : 15 July 2024

Dear Jim, Thank you for your review. We are so glad you found Ana's itinerary and services to be efficient. We really hope to be able to work with you again soon! Sincerely, The Team at Kensington Tours

Scotland/Ireland 9 Day Tour

We just got back from a nine day tour of Scotland and Ireland and I must say I’ve come away thoroughly impressed with Kensington. Our tour coordinator, William Hill, put together an itinerary that suited my family perfectly. From the local tour guides to the daily excursions, everything was meticulously planned and came off without a hitch. I will not hesitate to use Kensington again and look forward to doing so.

Date of experience : 20 July 2024

Dear Brian, Thank you kindly for your review for us and William. It is our top goal to work with clients and deliver them a personalized experience for their trip. We are happy to read this was the case and that everything went so smoothly. We look forward to planning your next trip! Sincerely, -the Team at Kensington Tours

My wife and I decided to celebrate our…

My wife and I decided to celebrate our 30th wedding anniversary in style. We booked an 18 day African adventure with Kensington Tours travelling to Kenya, Tanzania, Zimbabwe, Botswana and South Africa. The experience and help they offered us exceeded all expectations. The level of comfort and service was extraordinary. Thank you to Tony Oyier and Yasmin Rahiman for your incredible work to help make our dream vacation a reality. Each day saw something new and brought wonder to our adventure. We highly recommend this Company for those discerning travellers seeking a whole lot more! Mike Mackenzie and Pam Rustige Nova Scotia, Canada

Date of experience : 18 July 2024

Dear Mike and Pam, It is such a delight to hear about your amazing African adventure for such a special anniversary! We are so happy to hear about Tony and Yasmin's excellent work in delivering such a great experience for you. We hope we can help you plan another amazing trip one day soon! Sincerely, -the Team at Kensington Tours

Peru expedition

Our family had an excellent trip in Peru. We started in sacred valley with Gonzalo who is an amazing guide and extremely knowledgeable. We then did a one day Inca trail hike and tour of MachuPicchu with Yamil. He was a great guide and had vast knowledge and experience on Inca Trail and Machu Picchu. We went back to Cusco with Gonzalo and hiked the rainbow mountain. We also did a 4 hour tour of Lima with excellent guide Hilda. The entire trip was amazing and exceeded our expectations. I would recommend this team to anyone looking for a great Peru vacation This was all set up by Sara Hensel at Kensington tours who set up an amazing itinerary Eugene and family

Dear Eugene, Thank you for your kind review! We believe the guides are big part in making your travel experience so special. We are happy to hear your positive feedback about our local partners Gonzalo and Yamil, as well as Sara your Destination Expert. We look forward to connecting with you again soon. Sincerely, -the Team at Kensington Tours

Samantha was outstanding!

Samantha was outstanding! She organized the most amazing trip to Singapore for my family. Everything was carefully planned, and perfectly scheduled. She was able to get us into everywhere we wanted to go with VIP treatment! Highest recommendations for Samantha and the team at Kensington Tours.

Date of experience : 03 July 2024

Dear Ronald, Thank you for taking the time to write your review. We are so glad Samantha was of great service in planning your Singapore travels down to the details! We hope to see you again soon. Sincerely, -The Team at Kensington Tours

An Italian Holiday to Remember...

I had the pleasure of working with Stephani Fernando for almost a year on my client's week-long Italy trip for a group of 24, starting in Rome, ending in Florence, with a day stop in Sienna. Stephani booked the most gorgeous hotels in each city, along with tours of the most popular sights, and a welcome and farewell dinner. There were many changes along the way that Stephani handled each request timely, and in a very professional manner. She took the time to speak with me and my clients to ensure the trip plans were in place correctly and the flow of the trip understood. The dinners were well planned, with the farewell dinner in a stunning, private room at Cibreo in Florence. The clients raved about the trip when they returned and could not thank Stephani enough for such a well-planned trip. Their feedback was that the trip was flawless, and they will definitely recommend Kensington. I was very pleased with Stephani's services, and the services offered by Kensington's ground team in Italy that supported the group for the week. I look forward to working with Stephani and Kensington in the future.

Dear Lisa, Thank you so much for your stellar review for Stephani and Kensington Tours! We are so happy to read that the clients on your Italy trip were raving about all their experiences and services. We can't wait to host future trips for you. Sincerely, -The Team at Kensington Tours

Best. Vacation. Yet.

From the planning to the trip itself - top notch! We had such a wonderful time during our Signature Budapest, Vienna, Prague vacation. The planning itself was super easy - Veronica was very knowledgeable and planned a wonderful trip that fit our tastes and desires. Each and every detail was great from hotels, to drivers, to tour guides, to food tastings, to country and tipping guides. We were blown away at how wonderful the whole trip was. We can't wait to book our next trip!

Date of experience : 04 June 2024

Hello Carrie Barth, Thank you for your fantastic review! We're delighted to hear that your Signature Budapest, Vienna, and Prague vacation exceeded your expectations. It's wonderful that Veronica's planning made the process easy and tailored to your tastes. We're thrilled that every detail, from hotels to guides, was perfect. We can't wait to help you plan your next adventure! -The Team at Kensington Tours

Family History Trip to Hungary and Romania

This trip was our first experience with Kensington Tours, and everything was well thought out and beautifully executed. We enjoyed the knowledge and camaraderie of our Hungarian and Romanian guides! We were able to visit the village of our grandparents and enjoyed seeing their hometown.

Dear Susan, We are so happy to read your review! We love our local partnerships with knowledgeable guides and drivers. It is so exciting to embark on ancestry journeys. Thank you for taking the time to provide your feedback for Kensington Tours, and we hope to speak with you again soon. Sincerely, -The Team at Kensington Tours

Scotland: Megan did an excellent job of making…memories

Megan did an excellent job of making sure we hit all the right places to visit! We felt we got a great history of Scotland! Loved all the locations , the drivers ready to pick us up and transport us back in time! Wonderfully appointed by Megan and execution was a piece of cake! THANK YOU!!!

Date of experience : 12 June 2024

Dear Diane, Thank you for your wonderful review. Scotland is so full of history and wonderful people. We are so glad Megan delivered an itinerary that was so memorable for you. Sincerely, -The Team at Kensington Tours

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Malta Tour planned with Nicolo

Nicolo was very helpful in creating an excellent Malta itinerary to perfectly match my client's interests. Their local representative secured an impossible reservation that made the tour perfect! The tour guides and drivers went above and beyond to make sure my clients experienced the the islands culture and matched the tours to their pace and mobility capabilities. They felt like they were saying good bye to family when they said goodbyes to go back home. So pleased!

Date of experience : September 08, 2024

10-Days in Morocco

We enjoyed a great 10-day holiday in Morocco with Kensington. Importantly, the logistics all worked perfectly, and we were very pleased with our driver and guide. Having the same team throughout the entire experience was a real plus. And we experienced the entire country ... the greenness of Rabat, the Roman ruins; Fez; the desert; hiking the Atlas Mountains; and the colors and smells of Marrakech. And our hotel accommodations were AMAZING with beautiful riads. We would definitely use Kensington again.

Date of experience : September 10, 2024

Exploring Northern Ireland

Juri was our guide and driver for our 6 day trip on our Northern Ireland: Castles, Coastline and Culture Tour with Kensington Tours. We explored Belfast, Donegal and Galway and it’s coastlines. Juri did a great job tailoring the trip to suit our interests. He worked with us each day to make sure we were seeing the things that interested us. It was very obvious that he was doing his research every night to make sure we had all our questions answered. He would go out of his way to check with colleagues, that have worked the areas we were traveling, to make sure he had the latest information to share with us. Thank you Juri and Kensington Tours for a great experience exploring Northern Ireland.

Date of experience : September 03, 2024

Reply from Kensington Tours

Dear Terry, Thank you for sharing your wonderful experience on the Northern Ireland: Castles, Coastline, and Culture tour! We are so pleased to hear that Juri made your trip unforgettable by tailoring the itinerary to your interests and going above and beyond to ensure all your questions were answered. It’s fantastic to know that Juri’s dedication contributed to such a personalized and insightful journey through Belfast, Donegal, and Galway. We look forward to the opportunity to plan another amazing adventure for you in the future! Sincerely, -The Team at Kensington Tours

Greece--Athens, Mykonos and Santorini

This was my first booking with Kensington Tours to Greece. Arjun Malhotra was my vendor partner and was excellent to work with from beginning to end. As a travel agent, my group consisted of 16. Our itinerary was Athens, Mykonos and Santorini. Arjun assisted upfront with all my questions and concerns. The trip included several excursions, ferry transports, all breakfasts at each hotel and transportation as well as guides for the excursions. The added plus were gifts purchased for me to give to my clients during our first stop in Athens with a letter from me to each client! It was very nice gesture and gave me even more satisfaction points with my clients. When going to Greece, you cannot go wrong using Arjun Malhotra to assist with your planning and implementation requirements! I will definitely use Arjun and Kensington again!!

Date of experience : September 11, 2024

Dear Natalie, Thank you so much for sharing your experience booking your Greece trip with Kensington Tours! It’s fantastic to hear that Arjun Malhotra was able to assist you so thoroughly from start to finish, and we’re thrilled that your group had a wonderful time exploring Athens, Mykonos, and Santorini. We’re especially glad to know that the personal touches, such as the gifts and personalized letters, added to your clients’ satisfaction—it’s details like these that we strive for to make every experience memorable. Arjun will be delighted to hear how much you valued his support and expertise in organizing this journey for your group. We look forward to partnering with you again on future trips and continuing to create exceptional experiences for your clients! Sincerely, -The Team at Kensington Tours

Moe Sami was great from the start. All of Kensington's staff in Egypt were also great. Overall, very happy with our experience.

Dear Vajra, Thank you so much for your kind review for Moe and Kensington Tours. We are pleased to hear you are happy with your experience. We hope to be able to plan for you again soon. Sincerely, -The Team at Kensington Tours

This was our first time using…

This was our first time using Kensington, and we were very happy with our experience. Dario helped us plan an amazing trip to Croatia. He was very responsive with planning and catering to any change or request we made. On our travels I reached out to him twice and he responded right away to address some changes we had. Overall the trip was outstanding everything ran like clockwork and we would definitely use Dario and Kensington again in the future.

Date of experience : August 20, 2024

Dear Paula, Thank you so much for your kind words for Kensington Tours and Dario. We are so glad that your trip ran smoothly and we were able to support you when needed. We hope to get the chance to host you again. Sincerely, -The Team at Kensington Tours

Dream trip to Africa

We have booked many trips using Kensington Tours. Our most recent one, 2 weeks in Africa, included the countries, South Africa, Zimbabwe and Tanzania. I wanted to curate a trip that included places on my bucket list. I love that KT can take my list and put it all together so that it flows and is an efficient trip. The hotels were suited to our needs of a 3 person family. The guides were top notch and experts in their field with at least 10 years of experience. The domestic flights were put together so as to not waste time. At no time did we feel unsafe and there was always contact in case there was a glitch in the itinerary. Jennifer Baird was our planning coordinator and very knowledgeable about Africa. She frequently takes trips there and keeps up to date on present experiences and the cultural climate. We never think twice about who we will employ in making our over-the-top requests for experiencing new places, Kensington Tours.

Date of experience : July 13, 2024

Dear Carol, Thank you so much for taking the time to share such a glowing review of your recent African adventure with Kensington Tours! We are truly delighted to hear that your dream trip to South Africa, Zimbabwe, and Tanzania exceeded your expectations and fulfilled your bucket list destinations. It’s wonderful to know that the curated itinerary, accommodations, and expert local guides provided the perfect blend of efficiency and unforgettable experiences for your family. We're especially pleased to hear that Jennifer Baird played a key role in making your trip extraordinary. It's always a pleasure to have her expertise guide our clients to the best that the continent has to offer. We greatly appreciate your continued trust and loyalty, and it’s our honor to help bring your travel dreams to life. We look forward to planning your next unforgettable adventure! Sincerely, -The Team at Kensington Tours

By far the best Travel Agent I have ever encountered

I have used several travel agents before and my friends and I share the difficult stories of when we hit a snag with them. My experience with Moe Sami at Kensington Tours has been exceptional. Under difficult circumstances because we were rushed, he helped put together a custom-made trip that was not at all standard. He listened carefully to what I wished for, which was a very culturally oriented experience and was able to put together a wonderful two week trip to Morocco. Anytime there was a bump the problem got fixed immediately. His responsiveness to any of my emails was within an hour or so, that includes at night. I was very impressed. He is an overachiever in his field

Date of experience : August 24, 2024

Dear Janet, Thank you so much for taking the time to write your review for Kensington Tours and Moe Sami. We are happy to read your trip was customized to your liking, just what we want for our well-traveled clients. We really appreciate your compliments to Moe and your experience. We hope to work with you again in the future! Sincerely, -The Team at Kensington Tours

Exceptional Honeymoon Experience - Reims, Strasbourg, Versailles, and Brussels.

This was our first experience with Kensington Tours, and it was truly remarkable. Typically, my wife manages all our travel planning and bookings, but given our recent marriage and busy schedules, we decided to let Kensington Tours handle our honeymoon arrangements. Our Destination Expert, Drew, was incredibly supportive and went above and beyond to ensure our honeymoon was both special and unforgettable. I must admit, we were quite anxious about this trip, especially since it held such significance for us. However, the vendors that Kensington Tours partnered with were exceptionally professional and of the highest quality. Everything unfolded seamlessly according to the itinerary they provided before our departure. Drew even took the initiative to have a pre-departure call with us, despite being on vacation himself, to review all the details and confirm that we had our tickets digitally prepared for check-in at our first hotel. We wholeheartedly recommend Drew and Kensington Tours for future travel. They are an outstanding resource, delivering exceptional customer service and great value. If you’re uncertain about using their services, I encourage you to proceed without hesitation. While some reviews suggest that their services may increase travel costs, it’s important to note that they handle all the intricate details, allowing you to relax and enjoy your trip. The extra investment is undoubtedly worth it. Thank you, Drew and Kensington Tours, for making our honeymoon so memorable. We were genuinely sad when it came to an end. We wish you, your family, and the entire Kensington team all the best in life and continued success.

Kensington Takes the Stress Out of Travel

We have used Kensington Travel for three trips (two to Africa and one to Australia), and we have been extremely pleased both times. Our destination expert, Louise, really knows her stuff. Particularly in Africa, which is her area of expertise, she has consistently booked us into top-notch hotels and game reserves, where the accommodations, service, and food have been nothing less than excellent. Additionally, whenever drivers or greeters were supposed to meet us, they were waiting for us right where we were told they would be. Louise and Kensington have made our travel effortless and supremely enjoyable. The pre-trip materials provided by Kensington are thorough and clear, and also much appreciated is the information they include on emergency contacts in the event of any unexpected travel issues arising.

Date of experience : August 22, 2024

Dear R. Harris, Thank you for your wonderful feedback and for continuing to trust Kensington Tours with your travel adventures! We're thrilled to hear that your experiences, both in Africa and Australia, have been nothing short of excellent. It’s fantastic to know that Louise, your destination expert, has played such a key role in crafting seamless and unforgettable journeys. We’re also pleased that the on-ground logistics, like drivers and greeters, worked perfectly to ensure your trip remained stress-free and enjoyable. We truly appreciate your kind words about our pre-trip materials and emergency contacts, as we always aim to give our clients peace of mind and all the tools they need for a smooth experience. We look forward to planning many more effortless and exciting adventures for you! Sincerely, -The Team at Kensington Tours

GREAT, HONEST AND FAIR COMPANY

We booked a trip to a national park in Utah thru Kensington Tours, who hired a local guide for the trip. Although the local guide was very good, there was no communication prior to the trip with the local guide, which caused a few issues, which caused a few delays and problems in the trip. After returning home, we contacted Kensington Tours to discuss the problems and delays and requested a partial refund. Kensington Tours was extremely responsive to the problems, worked on improving future communication with local tour guides and was very professional in how they handled the situation, including the refund. They are extremely professional in everything they do and I highly recommend them and would definitely book a trip thru them again!!! GREAT COMPANY!!!

Date of experience : September 18, 2024

Dear Lenny, Thank you for sharing your honest feedback and for your kind words about your experience with Kensington Tours. We truly appreciate your patience and understanding, and we're sorry for the communication issues that caused some delays during your trip to the national park in Utah. We are glad that, despite the challenges, you found the local guide to be very good and that our team was able to address the situation to your satisfaction. Your feedback is incredibly valuable to us, and we’ve already taken steps to improve communication with local guides to ensure smoother experiences for future travelers. It means a lot to us that, even with the hiccups, you would still recommend us and consider booking with us again. We’re committed to delivering seamless, memorable journeys, and we look forward to the opportunity to exceed your expectations on your next adventure. Sincerely, -The Team at Kensington Tours

I have been traveling in Europe for 50…

I have been traveling in Europe for 50 years. Using Kensington Tours was the biggest travel mistake I ever made. Bon a word, they are horrible. I would give them zero stars if I could. Their service and communication is non-existent. You will regret it if you book your trip with them.

Date of experience : September 15, 2024

Dear Carl, We are very sorry to read your comments on your current experience with Kensington Tours. We are glad our 24/7 team was able to connect with you yesterday, but we are saddened that you have bumped into issues at all. Please know your feedback is being looked into on our end and we are hopeful to get your issues resolved. Please feel free to be in touch directly with us at [email protected] Sincerely, -The Team at Kensington Tours

Kensington & Mirka Nyppeli are amazing

Kensington & Mirka Nyppeli are amazing. Last Spring we were beyond the cancellation date for our trip to Iceland when we had a family tragedy. I reached out to let Mirka know we would be cancelling our adventure, she immediately showed me empathy and sympathy. It was touching to have someone supporting me when I was so focused on my family. Mirka took it upon herself to ask management if they could make an exception with regard to the finances. Kensington agreed to assist us. When great people work for exceptional companies, wonderful things happen. I am excited to say we have started to re-book our adventure. My wife and I are nearing retirement and for years to come we will be exploring the world with Kensington & the assistance of Mirka.

Date of experience : September 12, 2024

Dear Tom, Thank you for taking the time to write your review for Mirka and Kensington Tours. We are so sorry for your family tragedy, and of course are happy to hear you felt supported by us. Thank you so much for thinking of us when continuing to re-book. We really hope to exceed your expectations on a wonderful Iceland itinerary, and more! Sincerely, -The Team at Kensington Tours

Our best trip ever!!!

Tony Meuret, our Kensington Tours Destination Guide, was our wonderful contact specialist for our 9-day trip to Iceland in early September. Our trip had been delayed several times in the past because of Covid restrictions and volcanic activity. Finally, we discovered Kensington Tours and they "made it happen"!! We can't say enough wonderful things about Tony and the whole company. This was our first trip to Iceland for all members of our family group of five, three of us being over 80 years old!! Tony was a delight to work with----so helpful, gracious, knowledgeable and fun. He was extremely helpful listening to our interests and our needs, and put together a customized tour to perfectly suit our interests. Our guide for the entire time in Iceland met us at the airport in his personal vehicle, which accommodated all of our needs. Our guide was extremely knowledgeable, fun, pleasant and helpful in all situations. The hotels that Tony booked us into were all small-to-medium in size with lots of character, and all located in the perfect place to fit our interests and needs. A couple of times we had to make some changes in our agenda, and our guide, an extremely capable and interesting native Icelander, made the changes smoothly with several contacts with Kensington. We could not have been happier with the planned activities and the tremendous learning experience provided by Kensington Tours. We really "lucked out" when we discovered them and will use them again for a future trip. Thank you for a "job well done", Tony!!! We loved every minute of our trip!!!

Date of experience : September 14, 2024

Dear Mary, Thank you so much for sharing this glowing review of your recent trip to Iceland! We are thrilled to hear that it turned out to be your best trip ever. Tony Meuret and the rest of the Kensington Tours team will be overjoyed to know that we were able to create such a memorable experience for you and your family, especially after the challenges and delays you faced. It’s wonderful to hear that Tony was such a delight to work with and that he crafted a customized tour that perfectly suited your group's interests and needs. We are also so glad that your guide in Iceland provided exceptional service and made the entire journey smooth, fun, and educational. The attention to detail, from your accommodations to the flexibility with your itinerary, is something we take great pride in, and we’re so happy it made your trip extraordinary. It was an absolute pleasure to be part of your first Icelandic adventure, and we look forward to planning many more incredible journeys for you in the future! Sincerely, -The Team at Kensington Tours

Great Experience

I worked with Samuel Corker to plan the experience of a lifetime for my clients in London following their cruise. From the onset, Sam provided excellent options that met my clients wish list. When planning for 12 people, it can be challenging to get everything everyone wants and pull it all off but Sam was wonderful in changing things around when issues arose or clients asked for small changes here and there. This trip was months in the planning and Samuel was available with quick turn around time responses throughout it all! We definitely recommend Kensington and Sam for your travel needs!

Date of experience : September 02, 2024

Dear Tasha, Thank you so much for your review for Samuel! We are delighted that his services were efficient for your clients wish list. We are very grateful for your recommendation, and we look forward to working with you again in the future. Sincerely, -The Team at Kensington Tours

We worked with Courtney Barnes. She helped to coordinate exactly what we wanted to do and see on our trip. She was professional, timely, and friendly. She made it easy to prepare for and be excited for our trip to Banff Canada.

Dear Bb, Thank you for your great review. We are so happy to read Courtney assisted in delivering a trip tailored to your preferences. We hope Banff exceeds all expectations! Sincerely, -The Team at Kensington Tours

Cruise excursion tours

I worked with Courtney on excursions for our cruise through Europe. She listened to everything that I had wanted and made the trip an unforgettable one for sure! I highly recommend working with Courtney but also anyone from Kensington as this is not our first trip working with Kensington Tours. Is great to work with him very knowledgeable.

Date of experience : August 15, 2024

Dear Brittney, We are so happy to hear Courtney delivered such an unforgettable cruise experience for you. We always aim to personalize your journey and are so glad we succeeded here. Thank you for your kind feedback! Sincerely, -The Team at Kensington Tours

Kensington and Lynda are amazing!

Kensington is always wonderful to work with and Lynda Petruccelli is no exception. We have been working together since May to plan the most amazing trip for my guests. She has been so patient with changes and alterations! Thank you so much! I am so excited for my guests!

Date of experience : September 05, 2024

Dear Maureen, Thank you for your kind review for Lynda and Kensington Tours. We are elated to hear about your guests' exciting adventure ahead... we look so forward to hearing about it after, and hopefully working again with you soon! Sincerely, -The Team at Kensington Tours

Extraordinary Ring Road Trip to Iceland

Our trip to Iceland could not have been better. Courtney did an amazing job putting together a wonderful trip. She listened to what my interests were and arranged for an exceedingly memorable itinerary. Our guide, Asta, knew all the ins and outs about traveling in Iceland, and was super fun to spend time with. We did the Golden Circle and the entire Ring Road except for the West Fjords. All the activities that Courtney booked were amazing! We saw gorgeous, dramatic terrain including glaciers, seals, puffin birds, ice and stone caves, cauldrons, spectacular waterfalls, thermal lagoons and more. The hotel accommodations were the best Iceland has to offer, even in remote areas. I highly recommend this trip!

Date of experience : August 12, 2024

Dear Wendy, Thank you for taking the time to write your review for us. It is wonderful to read how attentive and organized Courtney was when putting together your Iceland itinerary. We know just how important the local people are to your experience - thank you for your kind words for Asta. We hope to assist you in the future for other exciting travel plans. Sinerely, -The Team at Kensington Tours

Great first experience with Kensington Tours

Kristen Edmonds with Kensington Tours made this process so easy! I told her exactly what my client was looking for and she nailed it. She was so patient with the many changes I threw at her in order to get it perfect for my clients. I'm forever a Kensington fan!

Date of experience : August 19, 2024

Dear Lana, Thank you so much for your kind review for Kristen and Kensington Tours. We cherish our connections to great agents such as yourself. We look forward to working with you again soon! Sincerely, -The Team at Kensington Tours

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1,482 total

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Capitals of Romania

Capitals of Romania, Hungary and Czech Republic 2018 This was my 4th trip arranged by Kensington Tours and definitely more to come. I have great confidence with the Planning Team and Air Department. It is less stressful to go where you haven't been knowing that you are taken cared of from the time you call them during the planning phase to the time you come back. They always select the best hotel locations and the best local guides and drivers. The guides go far and beyond the planned excursions and sometimes surprise you beyond what is in the schedule and go off the beaten path. Try Kensington Tours, your gateway in exploring this Wonderful World!

Date of experience : 29 June 2018

Kensington Tours did a fantastic job of…

Kensington Tours did a fantastic job of arranging our trip to Africa, even with the greater difficulty of traveling to 3 countries. They made all of our connections seamlessly. I had asked for accommodations with a definitive African ambience and they totally nailed it. Every one of the lodges was spectacular; with friendly, helpful staff; amazing food; clean and comfortable rooms; and a variety of other perks like views of the savannah; listening to hyenas calling at night; treats and drinks waiting for us; pools, etc. What really made the trip though was the guides they assigned to us - a different guide for each country because they employ local people. The guides, who were some of the nicest people I've ever met, really knew their stuff. They could spot and identify wildlife a mile away, could answer nearly every question we could think of and totally took care of us, looking out for us, our stuff, and our interests as far as what we wanted to see and experience. Having gone to Africa once before without the benefit of Kensington Tours I know how much of a difference they make and I will definitely use them for future international travel.

Myanmar Travel

Fabulous trip. Every detail was attended to our liking.

A Single Tour By A Woman

I took a private tour in Egypt and had three guides assigned to me, each one to a specific area. All of them were excellent in their knowledge and their treatment to me.The third one was good and presented a good tour but I felt he lacked the self assurance like the others but he was young and this would come with more experience. I give a gold star to the drivers, especially in Cairo. The boat tour on the Nile River was lovely and the staff outstanding. The staff in Cairo could have been more efficient but overall, I would not hesitate to recommend a trip to Egypt and certainly with Kensington Tours.

Date of experience : 27 June 2018

Reply from Kensington Tours

Hello Doris, Thank-you kindly for the 5-star review and open and honest constructive feedback regarding our local team in Egypt. Never hesitate to contact us with further details if you wish - we pass along all feedback to our local partners to ensure we are providing consistently excellent customer service to valued clients like yourself. We hope we get the opportunity to work with you again on another trip! - The Team at Kensington Tours

My trip was planned exactly as I wished…

My trip was planned exactly as I wished and went off as planned. No problems at all; fine guides at each location. Meet & greet was flawless.

Japan and Italy

We used Kensington to book vacations to Italy and Japan. Both vacations were INCREDIBLE! I would particularly recommend Kensington to travelers who wish to really customize their own itinerary instead of going with a “preset trip” intended for a group of people. Furthermore, they do a phenomenal job coordinating “logistics” of getting you to and from each destination in your itinerary, allowing you to visit several cities/areas without fear of getting lost in a foreign country. Their tour guides are wonderful!! The hotels they recommended for both vacations were exceptional, and located in fantastic areas of the cities we visited. In addition, I would like to brag on the Kensington associates who work with you to book your trip. They are very knowledgeable about your destination, very patient (will answer all of your questions), and have excellent listening skills. They ensured every single request and preference was met. We will absolutely continue to use Kensington for our foreign travel arrangements.

Hello Brooke, We are happy to hear you enjoyed both of your trips with us and experienced the same consistency in execution and customer service. We can't wait to work with you again in the near future for trip #3. - The Team at Kensington Tours

Thailand and Bali, Indonesia

Our trip to Thailand and Bali was well orchestrated by our KT tour expert, Maria Herman. We had excelent tour guides in each city. The personal guides took very good care of my husband and me We enjoyed it so much we want to return.

Date of experience : 26 June 2018

First rate tour company

First rate tour company- recently went on our second custom private tour- Sicily and Malta. Previously did Slovenia and Croatia.

Honeymoon through Kensington - Amazing!

We used Kensington Tours for our honeymoon to Africa (safari and beach). From day one, the representatives we spoke with were extremely helpful and patient in answering our questions and in discussing various accommodation options. The company planned all details after we discussed our preferences, and made sure we were aware of what was covered, how we should pack, and how to prepare for our trip. We had an amazing experience and highly recommend Kensington Tours to anyone looking for a A+ trip.

Date of experience : 25 June 2018

Surperb hotel reservations in…Greece

Surperb hotel reservations in Santorini. The hotel decor in Athens is very gaudy. Orange and black furniture and huge silver lamps were over well in a small space. The roof garden restaurant was great . Food and ambience were perfect. All in all a perfect vacation

Date of experience : 23 June 2018

Kensington Tours was very easy and…

Kensington Tours was very easy and accommodating to work with. The drivers and guides were always knowledgeable and prompt. They were also flexible when needed. The tour operators are very adept at putting together an itinerary to meet your requirements and very prompt in responding. I am currently working with them on a future trip.

France May 2018

Jennifer Fahy’s ability to learn our needs and be flexible (e.g., to and from Amboise), put Kensington ahead of competition and kept them there! Paris Hotel Le Littre and Amboise Manoir les Minimes were perfect. All 4 guides were unique, interesting and made you feel like family. Iwona Waldoch and Rupert each also had a wealth of knowledge, Rupert being the only guide ever out of about 50 to be able to answer all of Doug’s questions. Definitely recommend whole experience!

Date of experience : 22 June 2018

Thank-you so much for the kind review! We are so pleased that you enjoyed Jennifer's ability to put together a great, customized trip! This is the type of feedback we pride ourselves on. We also love hearing that your guide Rupert was able to answer EVERY question with confidence! Now that's a terrific guide! - The Team at Kensington Tours

Kensington Tours...in the business of creating Memories.

Kensington Tours has provided outstanding service. They allow you to customize your tour, and counsel you on the better sites and facilities. Their guides are extremely knowledgeable and skilled at managing in-country services. They’re also very well thought of. As a result other guides also share what they’ve learned or may have experienced out on safari, increasing the chances of having a “lifetime memory” experience. You can’t go wrong.

Loved it! Great guides & wonderful hotel!

Loved it, great guides & wonderful hotel!

Date of experience : 21 June 2018

The Best Tour Group Period!

We have used Kensington Tours for trips to Vietnam, Cambodia and Thailand, followed by an African Safari and most recently a trip to Spain, Portugal and Morocco. Every one was just amazing and we are actually looking to book another trip with them to Africa next year. I highly recommend using them for any of your travel needs.

Highly recommend Kensington Tours!

Kensington Tours worked with us throughout considering options, optimizing the trip we ultimately decided on, and then helping us with last minute changes when we needed it. Working with the Kensington professionals made the planning of a complicated trip easy. We had a wonderful time and got to see so many sights we might otherwise not even have known about. I will work with Kensington again when I plan our next trip.

Date of experience : 20 June 2018

Kensington Rocked Our Custom Safari Trip!

We booked our 100% customized 3 week safari trip to Africa via Kensington after doing months of independent research, speaking with friends and obtaining competitive quotes from three different companies. Kensington not only created a custom experience that met or exceeded all of our expectations, their price was about 50% less for the dream trip we were looking for. Even better, they made upgrade and/or change suggestions that were spot-on accurate and made our trip far better than it would have been otherwise. Their team members were timely, courteous, professional and met us at every step of our journey. We highly recommend Kensington and will certainly use them again in the future.

Fantastic first experience - looking forward to the next!

Kensington Tours planned my daughter’s trip to Italy for her High school graduation gift. 16 months later, and we’re still raving about it! We had such a good experience that I did not hesitate to book another international trip through their knowledgeable trip planners. This trip is on a tighter budget, but I’ve checked online reviews and am pleased with their hotel and excursion suggestions. The ONLY hiccup on our trip to Italy was with an excursion. Kensington made sure we were able to enjoy the excursion, and THEN they upgraded our next hotel to a suite (for 3 nights!). If was fabulous customer service!

Two trips with Kensington

Two trips with Kensington. Both excellent experiences. They hire great guides, travel with comfortable cars or vans. Stay at excellent hotels. Very helpful. All emails answered quickly. Deviation from plans , if reasonable, is entertained. Top notch outfit.

Kensington Travel Experiences (Egypt, Sicily, Croatia)

We have enjoyed our Kensington experiences - Egypt, Sicily, and Croatia. Working to plan our trips was efficient and timely with the Kensington travel professionals. What we appreciate is the flexibility to customize what we want to see, where we want to stay, and the overall in country knowledge of Kensington guides. Tours: Guides - knowledgeable, professional, and excursions planned of excellent quality and value. Egypt and Sicily - guides were outstanding. There was one tour in our recent Croatia trip which was not of caliber expected - tour operator was bored, not of caliber we are used to, and we did have a little difficulty with the hotel situation for our travel companions whom we had recommended Kensington to who accompanied us in Croatia. The accommodations for them and their daughter were not what was expected so phone call exchanges had to take place. These calls did result in resolution. I would recommend Kensington and would plan to utilize them for future travel.

Hi MH, We are so happy to hear you've enjoyed all of your experiences with us so far, and that the hotel issue you addressed above was efficiently resolved when you gave us a call. Fortunately for clients like yourself when you are on the road, you can access us 24/7 via your local team or reaching our home office. Thank-you for recommending us to your friends and we hope you travel with us again very soon! - The Team at Kensington Tours