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15 Cruise WiFi Tips, Secrets & Mistakes to Avoid

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Are you going on a cruise & wondering if you need to buy the cruise internet package, use an international plan or simply go without?

Cruise ship WiFi has changed over the years, making it more accessible, less expensive, and faster than ever. However, many cruisers are making huge mistakes when it comes to cruise ship WiFi.

In this post I share what to expect on a cruise, when it comes to WiFi & internet service. We also go through how to get faster internet speeds, free WiFi and the best ways to keep in touch with other cruise passengers & people back home!

This post contains affiliate links which means if you click and buy that I may make a commission, at no cost to you. Please see my disclosure policy for details.

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Cruise Ship Wifi – Everything You Need to Know

1. cruise ship wifi is slower than on land.

Whether you’re on a cruise ship with Starlink internet or a cruise that claims to have the “fastest WiFi at sea”, the WiFi speed will still be slower than on land. Unfortunately, even with the enhancements, cruise ship WiFi just isn’t 100% reliable at all times.

It’s important to have low expectations the WiFi may lose connectivity and will certainly be slower on a cruise ship. Often, cruise ship WiFi speed depends on the cruise line and ship you are sailing on, as well as your itinerary.

In my experience and that many other cruise passengers, the internet is usually better on Caribbean cruises than in other destinations. Mountainous regions like the Norwegian Fjords are notorious for having bad wifi connections.

2. The Cost of Wi-Fi on a Cruise

Unlike most hotels on land, cruise ship internet isn’t usually free. Internet prices and packages vary by cruise line. The cost ranges from $8 a day for the least expensive plan with Carnival Cruises, to $34.99 a day for an unlimited premium internet plan with Norwegian Cruise Line.

3. How to Get Free Wi-fi on a Cruise

Wi-fi can be expensive, so getting Wi-Fi or internet for free on a cruise is always good. Unfortunately, most cruise lines don’t include unlimited Wi-Fi in the cost of the cruise. However, there are some exceptions.

Luxury cruise lines like Viking Ocean and Silversea Cruises include WiFi for the duration of your cruise. When it comes to mainstream cruise lines, Virgin Voyages includes basic internet with the cost of the cruise.

4. Get an All-Inclusive Package That Includes Wi-Fi

If you’re not cruising with those cruise lines, there are some great options if you need wifi while cruising. Look for all-included cruise packages or WiFi bundles.

All-Inclusive Packages

For example, if you’re sailing with Princess Cruises, you can purchase Princess Plus at the time of booking. With Princess Plus, you’ll get WiFi for one device per person, a beverage package, the crew gratuities included. If you do the math, this is a great value.

Other cruise lines that offer a similar all-inclusive plan are Celebrity Cruises and Holland America.

Celebrity’s all-included plan includes basic WiFi, a beverage package and tips for the crew. Holland America’s Have it All promotion is all-inclusive plan consisting of WiFi , a beverage package, and specialty restaurant.

Free-Wifi Perks

If you book with Norwegian Cruise Line, take a look at the Free At Sea promotion . This includes perks such as a beverage package, specialty dining, a shore excursion credit and 75-350 minutes of Wi-Fi, depending on the length of your cruise.

Wi-Fi Package Bundles

Even if your cruise line does not have an all-inclusive package, you may have the option of purchasing two items together, bundling internet with another package. For example, buying the Wi-Fi and beverage package together is often less expensive than buying each on its own.

5. Purchase Your Internet Package in Advance

By purchasing your WiFi plan in advance on the cruise line’s website, you can save 15% or more on the internet package. Many first-time cruisers make the mistake of waiting until they board their cruise to purchase wi-fi, and then they have to pay the price.

It’s best to purchase your WiFi, specialty dining, and drink packages on the cruise website’s cruise planner before you go. This is a good way to save some money on your cruis e.

6. Cruise Line Loyalty Discounts

Cruise lines have loyalty programs which reward their guests with points that accumulate. Once cruise passengers reach higher levels, they are often able to get access to some loyalty perks and discounts.

This can include discounts on the Wi-Fi package, or even on an upgrade from the basic internet package to a high-speed internet package.

Depending on the cruise line, cruise loyalty rewards can also include free laundry, specialty dining, and discounts on the drink package.

7. Put Your Phone in Airplane Mode

Many people wonder how to use Wi-Fi when their phone is on Airplane mode. However, when you are in airplane mode, you can still access the cruise ship’s Wi-Fi.

Forgetting to put your cell phone onto airplane mode, can be a huge mistake for cruise ship passengers . Once away from land and out to sea, you can can be faced with the cost of international roaming charges, which can be hundreds or even thousands of dollars.

To connect to the cruise ship’s WiFi and onboard app, first put your mobile phone in airplane mode. If you need help with this, you’ll find crew members at the internet help desk that will be glad to assist.

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8. Cruise Line App

Even if you don’t want to purchase the cruise ship WiFi, you can still access the cruise line app. The cruise ship will have a wi-fi network so that you can access their app.

Nowadays, cruise line apps are more important than ever for seeing the daily activities , making reservations, and booking shore excursions.

You can often look look at the dining room menus, order room service, and even order food to your location or to pick up (on certain cruise lines).

Some cruise lines have a control which allows you to access controls in your cabin. For instance, on Celebrity Beyond I was able to open the blinds in my Infinite Veranda cabin , open and close lights, and even adjust the temperature from the cruise line app.

9. Messaging & Chats

Messaging people on your cruise.

Wondering how to keep in touch with family member and friends onboard your cruise? Many cruise lines offer free messaging to other passengers through the cruise line app. Norwegian Cruise Line and Carnival charge a small fee ($5-10).

This is a great way to reach your friends, family, and other passengers you meet on the cruise ship.

Messaging People Back Home

If you purchased the cruise ship’s Wi-Fi, you could message your friends and family on the cruise or back home by using Facebook Messenger, WhatsApp or iMessage.

You can even use FaceTime or FaceTime Audio to make calls while on your cruise vacation.

10. Cellular at Sea

These days many people are asking about ways to use a mobile phone on a cruise and wonder if Cellular at Sea programs are good options.

It’s possible to purchase an international phone plan. However, this doesn’t mean that using your phone will be free while you’re at sea.

Verizon and AT&T have Cellular at Sea plans. With At & T, plans start at $50 for 30 days, with up to 50 minutes of talk and unlimited texts.

Something to note is that Cellular at Sea is not available on all cruise ships. If you go over your limits, fees can be costly.

It’s a good idea to check the available plans, ask questions and read the fine print, to see what is best for you.

11. How to Save Money on Cruise Ship Wi-Fi

It’s no secret that cruise ship WiFi can be expensive. However, in recent years cruise lines have been making an effort to lower the cost of onboard internet.

Most cruise lines offer a couple different WiFi packages. Basic packages often allow access to popular social media platforms, text messages and email. Premium packages have faster speeds and usually allow uploads and streaming, in addition to social media and email.

If you don’t plan on streaming videos while on your cruise, consider purchasing the basic or cheaper packages. This is a great way to save money on cruise ship WiFi.

The other thing you can do is share a WiFi plan with the other people in your cabin. Rather than buying a multi-device plan, you can buy a plan for one single device. This is great for those who plan on using wi-fi on only their phone rather than on their tablets or computer.

13. Save Time By Downloading Before Your Cruise

If you like to read books on your mobile device, listen to audiobooks, or watch Netflix while you’re on a cruise, then be sure to download them before your cruise.

Since the cruise ship WiFi can be slow, it can take very long to download your online content. You will save tons of time by downloading your e-books, audiobooks, podcasts, and movies in advance.

14. Wi-fi Is Usually Faster Early in the Morning or Late At Night

If you’re using the wi-fi for work or streaming, use it early in the morning or late at night. From our experience, we’ve found that when fewer people are on the WiFi, the internet works faster.

The wi-fi tends to be slower during the day, as many people are using the internet at the same time and there is some congestion. If you need to use the WiFi for work or school, you will want to go on the internet in the morning or in the evening.

15. Look for Free Public Wi-Fi in Ports of Call

Often, most cruise ports will have places, like restaurants and cafes, where you can find free public Wi-Fi. If you like to disconnect while you’re on vacation, this is the perfect way to send a quick message or email to your family to let them know you’re safe.

Tip: When you’re in port, you will see groups of crew members on their phones hanging out by the places that offer free internet. You can also ask crew on your ship, as they often know some good spots at the cruise port.

16. Can You Use a VPN on a Cruise?

Many people are concerned about using public wi-fi. However, many cruise ships do not allow passengers to use a VPN while on board (an exception is Norwegian, with it’s premium plan).

Cruise lines tell us cruise ship WiFi is safe. However, you may want to consider using a VPN if you’re accessing public WiFi during your travels.

Video: 15 Cruise Ship Wifi Tips, Tricks & Things to Know

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Final Thoughts on Cruise Wi-Fi Tips, Secrets & Mistakes to Avoid

Well, there it is, all the cruise wi-fi tips, secrets, and mistakes you must avoid!

Whether you’re an experienced cruiser or a new cruiser, there is so much to know about cruise wi-fi. Knowing these cruise ship internet tips will be helpful for your next cruise.

Cruise internet is changing. Do you usually get a Wi-Fi plan on a cruise? Please let me know your questions and tips in the comments below.

Happy Cruising!

If you enjoy this post please don’t keep it to yourself ;-). Please feel free to share on Facebook or Pinterest (share buttons at the top). Thanks so much!

Author Bio: Ethan Schattauer writes about fashion, travel and college advice on the website WhatToWearMen.com . As a frequent cruiser, Ethan shares his unique perspective on what cruising is like for teens and young adults.

Re: scams. I have fallen for this twice in 2 different countries! I asked for a medium Tshirt and they said they had it but gave me a small, which I’m sure they have trouble getting rid of. Didnt check the shirt to see if they were honest til later.

Uggh. Thanks for sharing

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Home » Cruise Ships & Wifi (Free Internet on Cruise Ships?) Updated 2024

Cruise Ships & Wifi (Free Internet on Cruise Ships?) Updated 2024

Last updated on March 9th, 2024 at 08:40 pm

We live in a digital age where social media is prevalent in many aspects of our lives.

Whether we are chronicling our travels, advertising our business interests, getting remote work taken care of, sharing vlogs , or engaging with friends and family – few can go a day, much less extended time periods without Wi-Fi access or means of getting to their accounts.

Especially in this remote-work-driven world, business has become a work-from-anywhere endeavor where you can be cruising the world and still keeping a finger on the heartbeat of your other ventures.

Table of Contents

Do cruise ships have Wi-Fi?

The short answer is yes…but it differs from cruise line to cruise line.

What follows is a breakdown of the advertised services around Wi-Fi by the cruise line and previous cruiser insights on these services for many cruise lines sailing vacationers are considering.

Things to remember about the internet onboard cruise ships:

Ships offer internet via satellite, which will be slower than the internet you will find on land. This also means that weather can affect connectivity.

Ships also will deal with bandwidth and data issues, which means the more people that are using it at the same time, the slower it will generally be.

A common question people ask is if they will be able to work a bit from the ship, i.e. do a Zoom call, etc. The answer is usually “maybe,” but you won’t likely know until you go to actually use it.

It will depend on where in the world/ocean you are, where in the ship you are, how many other people are using at the same time, etc. It’s best not to bank on it.

Royal Caribbean WiFi Packages

After a successful trial of Starlink satellite internet on Freedom of the Seas, RCL says it will be rolling it out to the rest of the fleet soon (2022/2023). A timeline has been set that will see Starlink installed on all Royal Caribbean ships by the end of Q1 2023!

This should vastly improve the speed and reliability of the internet onboard, but for now, RCL’s internet is still touted as the “fastest internet at sea.”

From my own personal experience, I tested StarLink internet onboard the Brilliance of the Seas in January 2023. Download speed was 97.7Mbps while upload was 16.5Mbps. For most users, even heavy users, this speed is more than fast enough for streaming as well as work applications.

Royal Caribbean offers VOOM high speed internet you can add to your cruise to stream and stay connected, but costs will vary based on number of devices you wish to connect as well as your ship and sailing.

The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails.

If you want to be able to stream as well as browse the internet, the VOOM Surf and Stream package would be for you at an average of $22.99/day. Again, these prices vary based on ship, sailing and number of devices you wish to connect.

Watch for package deals prior to your cruise and check if your Crown and Anchor member level offers a discount on internet service.

Overall, users have good things to say about the service, though it does appear there can be some spotty coverage depending on your itinerary. You can also use Royal’s app without having to pay to connect to their Wi-Fi.

Celebrity Cruises WiFi Packages

**StarLink Internet has been installed on some Celebrity ships as of mid-2023.

With Celebrity, Premium Wi-Fi is the top-tier package you can add to your cruises on Celebrity for near-constant coverage while cruising. This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers.

Basic Wi-Fi is for those needing some basic email and messaging services for a more value-added cost. This is included in Celebrity’s “ Always Included.”

Costs will vary based on ship, sailing and number of devices, but they do note that Wi-Fi packages are not available on ships sailing from the Galapagos.

Celebrity suggests if you book it in advance, you’ll save 10% than if you were to wait and purchase it on board, but often there will be additional deals when paired with other upgraded packages.

In 2023, Celebrity will be installing StarLink Satellite internet on its ships, which will provide a much faster experience. Stay tuned for more details as they roll out the system across all their ships.

MSC Cruises WiFi Packages

MSC Cruises, following suite with Virgin Voyages and other cruise lines,  will be rolling out Starlink across their vessels. Other major cruise operators including Norwegian, Royal Caribbean and Carnibal have also been making the switch to Starlink.

The satellite internet , called Browse (just surfing websites), or Browse & Stream (allows for streaming Netflix) packages on MSC Cruises offer the ability to bring your own devices for public area and café spot coverage.

When added to a cruising package, it is available 24/7 with no data caps, which is nice considering others throttle when available if you read the fine print. The packages vary in price based on the length of the cruise and number of devices you wish to connect, but you can expect to pay approximately $12/day per device for the Browse internet package for a week-long cruise.

They also have cafes with printers and full screens and keyboards to facilitate work or other activities.

You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so you’d need a separate package for each device you wish to access the internet.

They do advise that if you want to use the internet when it’s fastest, to avoid doing it first thing in the morning, or when the majority of passengers return from shore excursions .

Carnival Cruises WiFi Packages

Carnival is pretty transparent in the three levels of Wi-Fi offered:

Social Plan – $6.80/person per day (can save 15% if purchased online pre-cruise) – allows access to social sites/apps, and airline websites, presumably to allow the user to check in for their flight while aboard, but may not allow access to other websites/apps

Value Plan – 10.20/person per day (can save 15% if purchased online pre-cruise) – allows surfing on websites and access to email, but does not allow for streaming (i.e. Netflix or Spotify) or for video calls (i.e. Skype or Zoom)

Premium Plan – $13.60/person per day (can save 20% if purchased online pre-cruise).  boasts three times faster connection to allow for streaming and video calling (where coverage allows).

Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking .

*Carnival Cruise Lines will be installing StarLink Satellite internet on their ships in 2023. This will be a much faster experience. Stay tuned for more info on when it will be installed on all ships in the fleet. 

Holland America WiFi Packages

HAL offers satellite internet through the ship’s Wi-Fi or at workstations in the Explorations Cafe. There are three packages available, all with varying levels of data available:

Social – allows you to access popular social sites and apps, but may not allow for streaming or audio/video calls – $14.99/day

Surf – the most popular option which allows for broader internet surfing including news and sports sites, accessing your e-mail, but also may not allow for streaming or audio/video calls – $24.99

Premium – this has the highest amount of data which allows for everything including streaming and video calls.

The caveats with their internet, however, are that it won’t be as fast as internet on land (and current customers agree), and because it’s provided via satellite, physical blockages will affect connectivity (i.e. inclement weather or mountains).  Also, they do have a select number of free sites under “Complementary Browsing.”

*As Holland America is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Princess Cruises WiFi Packages

MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard.

They boast their services being “The Best Wi-Fi at Sea,” and they have several unlimited day packages for as little as $9.99 a day for a one device package. If you are a Platinum or Elite guest, you’ll get 50% off, or if you purchase Princess Plus , your Wi-Fi will be included.

It must be added that there is a lot of good reviews out there that might back this claim but again, read through all the data to make the best-informed decision.

*As Princess is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Norwegian Cruise Lines WiFi Packages

Norwegian’s services onboard are offered in internet cafes onboard , with some stateroom access on certain ships.

Laptop rentals, email access, and other items for this coverage can be found on their website, but for those needing streaming services or more robust coverage for work, you must take a hard look at this one before booking.

Unlimited  Wi-Fi Package – 1 device is $25.50/day when purchased prior to your cruise. This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN).

Unlimited Premium Wi-Fi Package – 1 device is 34.99/day when purchased prior to your cruise. This allows access to streaming sites, like YouTube, Netflix, etc. as well as if you need to use a VPN to access your email.

Unlimited Social Media Wi-Fi – 1 device – 12.50/day when purchased prior to your cruise allows access to Facebook, Instagram, Twitter, but not TikTok.

Norwegian also has an option where you can purchase 250 minutes of internet for use any time during your cruise for the price of $105.00 if purchased in advance of your cruise. If you want to purchase it onboard, it will be $125 plus a $3.95 activation fee. It can be used only on one device at at time.

NCL offers different perks on different cruises, so many bookings come with some complimentary minutes of internet and it’s easy to upgrade your package once on board.

*Norwegian has experimented with StarLink internet on their ships so plan on upgrades coming in 2023. 

Disney Cruises WiFi Packages

Connect@Sea is the program covering all of Disney’s Internet packages at sea options. You will pay for the data you use, not by the minute, so if you’re looking to stream Netflix or just upload a few pictures to Instagram, you’ll be able to find the package right for you.

You can also share the package between devices simultaneously, as Disney’s technology will combine the amount of data. There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services.

There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages.

Virgin Voyages WiFi Packages

Wanting to stay ahead of the game and to keep current with their innovative approach to cruising, Virgin Voyages will be the first cruise line to incorporate SES Cruise mPOWERED + Starlink PRO services.

SES is a global leader in satellite communications and Virgin will combine Medium Earth Orbit (MEO) and Low Earth Orbit (LEO) satellite coverage in their bid to deliver the fastest internet speeds for their cruise passengers.

The cruise line will be offering speeds up to 1.5 Gbps, well above the standard offerings. The pandemic changes the way the world does business, and has opened up remote working opportunities for many.

The world has also become acutely aware of the importance of connectivity. While most people don’t want to work on a vacation, the ability to remain connected, even for short periods, has made it apparent that combining business and pleasure can work out very well for all concerned.

Younger guests, such as those attracted to Virgin Voyages, tend to attract, feels that connectivity is paramount.  Having a reliable internet connection allows for cruisers to check in at work or home with confidence that those important connections will be ready and available when needed. 

Passengers will be able to keep up on messaging, emails and make video calls. This valuable service will help keep a cruiser current with business obligations and also give the peace of mind that being able to connect with home brings. 

Costa Cruises WiFi Packages

Costa features a Data and Social package for their internet, with access available in all public areas and cabins throughout their ships. They have an Internet Point area where you can use onboard devices or bring your full ship usage.

Additionally, their packages range from 250 MB to 3 GB. Their social package has a list of sites it allows access to in a more economical fashion – or you can pay as you go if you aren’t sure of your needs before sailing.

*As Costa Cruises is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Viking Ocean Cruises WiFi Packages

Internet access onboard is free , but there are some significant limitations on bandwidth for such activities as streaming. The ships do have a Business Center on board with computers or use your device, but the other amenities onboard are the draw – internet access due to itineraries, and locations along with onboard setup make access to the internet not as spectacular as on other cruise lines.

Oceania WiFi Packages

Wavenet is the internet service provided by Oceania, and the basic levels are free to all sailing with them. Additionally, a Prime option can be tacked for $9.99 a day to more robust access to allow for such things as streaming and the like.

Passengers in the premium Owners and Vista suites even get provided an iPad ensuite for the duration of the voyage for their use in accessing social media, email, and other internet options.

Azamara WiFi Packages

Azmara offers packages that start at $0.33/a minute with one-hour passes to one-day or full cruise packages. Several spelled out limitations to their services, such as Skype and others, so it’s important to go through their exceptionally detailed and transparent services listings before setting expectations for your cruise.

Silversea Cruises WiFi Packages

Silversea has unlimited complimentary internet for all those sailing. Speed limitations depend on the package level and ship, so checking to ensure you have the right service may include additional service level add-ons, but basic levels remain free.

They also feature onboard cafes where you may use their computers and other devices or bring your own and access the internet throughout their ships.

Seabourn WiFi Packages

Seabourn, the luxury cruise line is the newest cruise line to be equipped with Starlink internet . Expect fast internet speeds while you’re cruising to exotic locations offered by Seabourn. Learn more about complimentary WiFi on Seabourn .

A Word of Caution About Cruise Line Wi-Fi

Certain apps, a variety of service options, port of call , and destinations along your cruise can all impact the internet service on a ship.

If these services and having access to friends, coworkers, work, or even social media feeds are important to you, do your research before embarking as not all cruise lines have given their online services the same consideration.

Can you stream movies on a cruise ship?

Wi-Fi is getting better for certain and more readily available. While the speed of an individual cruise ship might be enough to stream movies, you might end up going through your available bandwidth quickly.

Additional charges in most cases will apply for streaming or higher/longer coverage periods and can have a significant impact on the cost of your cruise experience if not booked in advance.

That being said, it is not the same on every ship, and the costs are specific to each cruise line, so don’t make assumptions that just because you sail on one two years ago and want to pick a new line, the services may not be the same.

Why Is StarLink Internet a Game-changer for Cruise Ship Internet?

One of the primary advantages of Starlink Internet is its exceptional speed. Traditional satellite internet systems often suffer from latency issues due to the long distance signals must travel to reach the orbiting satellites and back to Earth.

However, Starlink employs a novel approach by deploying a constellation of thousands of small, low Earth orbit (LEO) satellites. These satellites are positioned much closer to the Earth’s surface, significantly reducing the latency and providing faster internet speeds.

Early tests and user reports have shown that Starlink offers download speeds ranging from 50 to 150 Mbps, with latency typically under 50 milliseconds. This makes it comparable to, and sometimes even surpassing, land-based broadband connections.

These innovations are good news for ALL cruise lines passengers. Cruise lines are striving to meet the need of cruisers to maintain a reliable connection with home and work. This will be a benefit for all. 

What’s the Verdict on Cruise Ship WiFi?

Depending on the destination, cruise ship capabilities, and even your stateroom location, the variances in coverage can be significant.

Look at the cruise line websites and reviewers on popular websites like the CruiseCritic Forums who can be brutally honest in reviewing such amenities. Real-life examples may help you from being frustrated mid-cruise and not enjoying a hard-earned vacation due to slow internet when you are already out to sea.

This page contains affiliate links for which we may receive financial compensation when a purchase has been made through one of our affiliate partners.

About Jonathon Hyjek

Jonathon is the tech guy behind CruiseportAdvisor.com. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day!)

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Do cruise ships have Wi-Fi? A line-by-line guide to internet access at sea

Do cruise ships have Wi-Fi? Yes, but internet access on cruise ships is both better and worse than you might expect. If you're headed on a cruise vacation and want to stay in touch with family and friends — or stream movies and music on board the ship — it is possible to stay fully connected while at sea. But you'll need to adjust your expectations if you think the connectivity will be similar to a hotel. Connectivity can be slow and spotty, although cruise lines are working to change that.

Ships rely on satellites for their internet connections at sea. The strength of the connection depends on several factors, including where you are in the world and the weather. On many lines, certain locations — such as public spaces near the center of the ship — tend to have better connectivity than other places (like your cabin).

Cruise lines are adopting new technologies to make internet access more reliable — and more affordable. Lines like Carnival Cruise Line, Norwegian Cruise Line, Holland America Line and Royal Caribbean, have installed Starlink in many vessels (fleetwide, in some cases). Starlink technology provides download speeds that range from 40 to over 200 Mbps (megabits per second) and upload speeds that come in at 8 to more than 25 Mbps.

For more cruise news, reviews and tips, sign up for TPG's cruise newsletter .

Here is an overview of what to expect from internet offerings on cruise ships and a line-by-line look at the plans and pricing available on your next cruise vacation.

What types of Wi-Fi plans do cruise lines offer?

Larger mainstream cruise lines typically have several plans available for purchase, with the cheaper plans only supporting email and texting and the pricier plans allowing streaming and Wi-Fi calling. Most upscale and luxury cruise lines offer a complimentary basic Wi-Fi plan to upgrade if you need a faster connection.

Before purchasing a plan, consider how much time you'll be online, how many devices you need to connect (a smartphone, tablet and a laptop?) and how much speed you'll need. If all you want to do is check emails or send texts, you may not need to spend additional money on an upgraded plan at all. Most cruise lines, but not all of them, let you use a one-device plan across multiple devices as long as you're only logged in to one at a time.

Note that you do not need a cruise ship Wi-Fi plan to access the free services — such as ordering food or checking the daily schedule — on a cruise line's app.

Related: Wi-Fi on cruise ships: 5 things to know about internet use on board

Pro tips for using cruise ship Wi-Fi

Before booking your cruise, look for promotions and deals that include basic Wi-Fi. If you can't get cruise ship internet included, don't wait to purchase your internet package until you're on board: It's usually less expensive to purchase Wi-Fi packages before sailing. Buying a package for the entire cruise is typically a better deal than the daily rate.

Keep your phone in airplane mode while on the ship to avoid roaming charges and other fees. Satellite roaming fees are much higher than you realize.

Related: Can you use your cellphone on a cruise?

Download apps, movies and music before your cruise. Not only can you access this entertainment on the flight to your home port, but you will be prepared should the onboard internet be slow on a sea day when you'd like to catch up on your must-watch show or listen to your favorite tunes at the gym.

To find the strongest Wi-Fi signal on the ship, download a network analyzer like NetSpot.

If you don't need to stay connected while on board, head into port and find a restaurant, bar or mall with free Wi-Fi. Ask crew members on the ship about the best places for free Wi-Fi in port; they often know. Or, use apps like WiFi Map that show you locations of nearby hotspots when you're in port.

Related: How can I get Wi-Fi on a cruise for free?

If you're struggling to upload photos on a sea day when everyone is on board and online, wait until folks are off the ship in port to try again. Early morning and late at night, when people are sleeping, are also good times to find faster connections.

Line-by-line guide to cruise ship internet access

Want to know what's available at sea before booking your next cruise? Here's a list of the available Wi-Fi plans and pricing for each of the major mainstream and luxury cruise lines. Most prices listed are per person, per day for the length of the cruise, and for one device unless otherwise indicated. Note that cruise lines can update pricing and plans at any time.

Price: Starting at $19.95 per day

Azamara 's internet access is provided by AT&T and Wireless Maritime Service. Guests on board the line's ships can choose to use one of their own devices to access Wi-Fi, such as a laptop or smartphone, or they can log in at one of the onboard Touch workstations.

You can purchase prepaid packages during the first two days of the voyage, and pricing is based on the number of minutes — or days — guests will need access to the internet. The plans are only available for one device at a time, and unused minutes are nonrefundable. Prepaid options are priced at $19.99 for one hour of usage. A one-day pass is available at $29.95 for a full day. The daily sessions will end within 24 hours of purchase.

If guests buy a Full Cruise Unlimited Package, the cost is $19.95 per day. This plan can be purchased at any time during the sailing, but guests will be charged for the full length of the voyage.

Members of the line's loyalty rewards program, Azamara Circle , receive benefits and perks for internet options based on their level. Members who book a Suite or Verandah Plus category can also combine their loyalty and suite Wi-Fi minutes. Perks of membership range from a 5% savings, including 30 free Wi-Fi minutes, or 20% toward a Full Voyage Unlimited Package at the Azamara Circle Adventurer level. For Discoverer Platinum members, there's a 100% savings on Wi-Fi that provides a Full Voyage Unlimited Package, no matter the category of cabin or length of the voyage.

Carnival Cruise Line

Price: starting at $12.75 per day.

Carnival Cruise Line offers guests the option of three plans via the line's satellite providers.

The Social Wi-Fi Plan provides access to the most popular social media apps, including Instagram, Facebook, WhatsApp, Facebook Messenger and others. Prices start at $12.75 per day (per person) if purchased pre-cruise. The onboard purchase price is $15 per day.

The Value Wi-Fi plan, at $19.55 per day pre-cruise (onboard price is $23 per day), includes the Social plan features and allows guests to browse the internet and send and receive emails.

The fastest connection available (at three times the speed of the Value plan) is with the Premium Wi-Fi plan. At $21.25 (or $25 on board) per day, guests will be able to place video calls and stream music and videos.

You can also purchase a single 24-hour pass for the Value plan at $25 or the Premium plan at $35.

Celebrity Cruises

Price: Starting at $20 per day

Celebrity Cruises uses Starlink as a provider for internet service across its entire fleet, with the exception of its Galapagos-based ships.

For cabins booked as cruise-only fares, ranging from inside cabins to Concierge class, Wi-Fi can be purchased separately on board the ship at $20 per day per device for a Basic plan, which allows guests to browse the web, send and receive emails and text via messaging apps. The Premium plan costs $35 per day per device and adds the capability for live streaming, video chats and more. With either plan, there's a 10% savings when it's booked pre-cruise.

If guests choose the all-inclusive cruise price , fares include a Classic Drinks Package (with nonalcoholic and alcoholic beverages), Basic Wi-Fi access and gratuities. AquaClass cabins always have Basic Wi-Fi included in the fare; suites in The Retreat always come with complimentary Premium Wi-Fi. If you have Basic Wi-Fi included in your cruise fare, you can upgrade to the Premium Package for $9.99 daily.

Benefits of the line's Captain's Club membership include discounts of between 10% off a Wi-Fi package for Classic-level members to a complimentary Premium Package for Zenith-level guests.

Cunard Line

Price: starting at $18 per day.

All Cunard ships are equipped with Starlink technology. You can purchase internet plans in advance of your sailing or once on board by logging onto the ship's Wi-Fi and going to the line's My Voyage app.

The Essential Internet plan is priced at $24 per day when bought on a day-by-day basis or $18 per day for the entire voyage. This option allows you to browse the internet, send and receive emails and stay connected on social media platforms via text and photos.

The Premium Internet plan includes video streaming and a three times faster connection speed than the Essential plan. The cost for this option is $36 per day, or $24 per day for the whole voyage.

The pricing for either plan is for one device at a time, and these plans can be purchased at any time during your sailing. If you want to connect to the internet using two devices at once, you can purchase an additional plan with a 10% discount.

Cunard World Club members may be eligible to receive credit toward internet on the ships: $45 per person for Gold members, $80 per person for Platinum members and $135 per person for Diamond members.

Disney Cruise Line

Price: Starting at $16 per day

Disney Cruise Line previously offered varied internet plans for different ships and cruise destinations but now offers standard packages across its fleet.

Guests can choose among three different packages, starting with the Stay Connected plan at $18 per day when purchased on a day-to-day basis and $16 per day for the entire cruise. This option will provide enough bandwidth to post photos and send texts on social media sites like Facebook, Instagram, X (formerly called Twitter), Snapchat and Linkedin.

Basic Surf includes the benefits of the lower-priced plan (posting photos on social media) and the ability to surf the internet and send and receive emails. It costs $28 per day when purchased on a day-to-day basis and $24 per day for the entire sailing.

The Premium Surf plan offers the fastest connection speeds and features access to Apple Music and Spotify. It costs $42 daily (on a day-to-day basis) and $34 for the entire cruise. Guests will also be able to make calls on Zoom or FaceTime and view short-form videos on sites like TikTok and YouTube, along with other benefits like access to emails, web surfing and more.

None of the packages support video streaming on platforms like Disney+, Hulu and Netflix. Discounted pricing is available for up to four devices.

Holland America Line

Price: starting at $17.15 per day.

Holland America completed the installation of Starlink across its entire fleet in December 2023, which enhanced connectivity for the line's guests and crew. The line offers three Wi-Fi plans.

The Surf Voyage package is the most popular option at $17.15 per day per device and provides access to most social media websites and applications.

The Premium package, at $34.99 per day, per device, includes audio and messaging apps, and the ability to surf the web and check emails.

The Stream package is $45.99 per day, per device, and includes streaming capability and all the benefits of the Surf Voyage and Premium packages.

If you're considering other onboard expenses, the line's "Have it All" Premium Cruise Package is an economical way to get internet access and a Signature Beverage Package (with nonalcoholic and alcoholic drinks), specialty dining and a credit for shore excursions. The package is available on most sailings for $55 per person, per day.

Holland America's 5-Star Mariner guests receive a $30 credit toward a Wi-Fi package. Early Booking Benefits for Grand Voyages include 5,000 minutes of complimentary internet access in select suite categories.

MSC Cruises

Price: Starting at $17.59 per day

MSC Cruises offers two internet packages with a 20% discount for booking ahead of your sailing.

MSC's Browse Internet Cruise Package includes unlimited data, 24-hour internet access, chat and texts, and the ability to post photos and send and receive emails. Pricing starts at $17.59 per day per device (pre-cruise cost) and $21.99 per day if you buy it on board.

The Browse & Stream Cruise Package comes with the additional capability to video chat, stream music and movies, and post videos and live stream on social media. Pricing for this option is $21.59 per day, per device. The per-device price drops when purchasing either plan for multiple devices. Note that MSC does not let you switch from one device to another on the same plan, so make sure to sign in to your plan for the first time on the device you intend to use it on.

One-day internet packages are $29.99 per day (for Browse) and $34.99 (for Browse & Stream).

Voyagers Club members also receive discounts on internet packages. Guests sailing in MSC Yacht Club cabins receive a complimentary Browse package for two devices. It's possible to upgrade the package for an additional charge.

Norwegian Cruise Line

Price: starting at $29.99 per day.

Norwegian Cruise Line 's most popular internet plan is the Unlimited Wi-Fi Package. It costs $29.99 per day for one device. You can add a second device for an additional $15.99; discounted pricing is available for up to four devices. This package provides web surfing capabilities and access to email and social media apps (but not TikTok).

If you take advantage of the Free at Sea promotional cruise fare, you'll receive a number of free Unlimited Wi-Fi minutes, depending on the length of your sailing.

The Premium Package starts at $39.99 per day per device (add a second device for $25.99 per day). This package features Unlimited Wi-Fi inclusions, as well as streaming on Netflix, Amazon Prime Video, Hulu, TikTok and more. Discounted pricing is available for up to four devices. Guests can purchase an upgraded package before they sail or on board the ship.

Loyal cruisers and members of the Latitudes Rewards Program receive discounts of up to 25% on Wi-Fi packages based on their membership tier level. Benefits begin with a 15% discount at the Platinum level.

It's also possible to rent a laptop on the ship or surf the internet at one of the workstations in the fleet's 24-hour Internet cafe. Any internet package can be used with a laptop rental or at the onboard cafes.

Oceania Cruises

Price: complimentary to $9.99 per day.

Starlink service is currently available on Oceania Cruises ' Vista and Riviera, with a fleetwide expansion of the service to be completed by the end of 2024.

The line provides free, unlimited internet access with all cruise fares. Guests can log on to the internet throughout the ship, including in their cabins or suites or in public spaces and outdoor areas. They can also use the computers at the Oceania@Sea Internet Center on board their ships if they don't have their own device.

Two free logins are provided per cabin or suite for use on one device at a time. Plans that include access for additional devices can be purchased on the ship, and an upgrade to streaming services for movies or music is available at a cost of $9.99 per day.

Princess Cruises

Price: Starting at $24.99 per day

Princess Cruises claims the "fastest Wi-Fi at sea" with its MedallionNet technology , with download speeds of 12.6 Mbps and upload speeds of 1.9 Mbps. Carnival Corporation and Princess achieve this speed by working with SES Networks, a leading satellite connectivity provider.

With this internet access, you can check email, chat, surf the internet, FaceTime with your kids and pets, post photos and stream shows and music with speeds similar to what you might have at home.

Guests can choose from one-device to four-device packages starting at $24.99 per day that you can purchase through the MedallionClass app pre-cruise. Discounted pricing is available for up to four devices. Platinum and Elite members of Princess Cruises' loyalty program receive a 50% discount on plans that will appear as an onboard credit on the ship.

Guests can also purchase either a bundled Princess Plus or Princess Premier package, which are priced at about a 50% savings of the overall value when purchased pre-cruise through the MedallionClass app. Princess Plus includes a beverage package (with alcoholic drinks up to $15 each), Wi-Fi for a single device and crew gratuities. The cost for this plan is $60 per person, per day.

With Princess Premier, guests will receive the Premier Beverage Package (with drinks up to $20 each), Wi-Fi for multiple devices, crew appreciation, two evenings of specialty dining, a photo package and a chance to win prizes like a free onboard wine tasting, dinner at the Chef's Table or even a free cruise or cash. This package is priced at $80 per person a day.

With the latter option, you can also share the Wi-Fi availability with other passengers in the cabin who do not have Princess Premier.

Regent Seven Seas

Starlink service is currently available on Regent Seven Seas Cruises' Seven Seas Mariner and Seven Seas Grandeur , with a fleetwide expansion of the service to be completed by the end of 2024.

The line offers complimentary unlimited internet access throughout its fleet. Passengers have wireless access in most of the suites on the ships. However, bandwidth-heavy applications such as Netflix, Skype, YouTube and VPN are not included in the free plans.

One login is provided per suite for use with one device at a time. Gold and higher-level members of the Seven Seas Society and guests in Concierge Suites and higher receive up to four logins/devices per suite.

If guests are interested in streaming, they can pay for a higher-bandwidth plan at the cost of $9.99 per day.

Royal Caribbean

Price: Starting at $25.99 per day

Royal Caribbean touts its Voom internet as the "fastest internet at sea," with speeds six times faster than Wi-Fi plans you'll find on other cruise ships worldwide. However, some ships have been upgraded to Starlink service, with a fleetwide expansion of the technology to be completed by the end of 2024.

Royal Caribbean discontinued its basic Surf package and currently offers one plan — the Surf + Stream package. With it, passengers can surf the internet, send and receive emails, use messenger apps, live stream and post on social media and stream music and movies while on board the ship. The plan (for one device) starts at $25.99, and unlimited voyage packages for one device are $19.99 per day.

Passengers can receive a discount by purchasing packages that bundle a drink package with internet access.

Crown & Anchor Society members receive special discounts on pricing ranging from one day of Wi-Fi free to Diamond level members and two free days for Diamond Plus and Pinnacle members.

Related: How fast is the internet on Royal Caribbean ships? We put it to the test

Price: Complimentary to $19.95 per day

Seabourn provides complimentary, unlimited access to the internet to guests during their voyages. The complimentary Surf Wi-Fi Package provides unlimited access on one device per person. This plan includes general web browsing, email access and posting to social media accounts.

Should passengers need faster speeds and more bandwidth, the Stream Wi-Fi Package is an upgraded option that allows up to four devices and offers additional connectivity such as video streaming, internet calling and VPN/cloud storage.

Diamond-level members of Seabourn Club and guests booked in Penthouse and Premium suites receive the Stream plan on a complimentary basis. Passengers in other suite categories can upgrade for a charge of $19.95 per day.

Silversea Cruises

Price: Complimentary to $29.99 per day

All Silversea Cruises vessels feature Starlink connectivity on board. Silversea's standard internet access is complimentary in Vista and Verandah Suites, while premium Wi-Fi (the line's fastest Wi-Fi connection) is complimentary for guests booked in Medallion, Silver, Royal, Grand and Owner's Suites.

On the expedition ships, the level of internet access is also determined by the suite category, except for Silver Origin, which has complimentary standard Wi-Fi for all guests. For guests on Silversea's full world cruises or Grand Voyages, all passengers receive complimentary premium internet access for the sailing.

On all voyages — and with both types of internet access — the complimentary Wi-Fi is unlimited for two devices used at the same time.

If guests have standard internet access but want to upgrade to the premium plan, the price is $29.99 per day (covering two devices connected at the same time).

Price: Complimentary

All of Viking 's ocean ships offer complimentary Wi-Fi. Guests can connect to the internet via a personal device such as a smartphone or laptop, or they can use one of the ship's computers in the Business Center, located on Deck 1. The line relies on a VSAT satellite terminal — what Viking says is "one of the best solutions" for internet connection at sea. VSAT can provide wide variances in speed depending on weather and location.

Viking's expedition ships and river ships in Europe, Egypt and the Mississippi also feature free internet access. On Mekong River cruises in Southeast Asia, the line advises that the best option is to use the public computers on the ship to stay connected, but the internet service is limited throughout the region. Viking also asks that guests limit large uploads, downloads and streaming so that Wi-Fi is more accessible for everyone on the sailing.

Planning a cruise? Start with these stories:

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Crew on Cruise Ships Want Better Internet

• May 23, 2021

Having an acceptable quality of WiFi onboard has long been a bugbear for passengers. After all, providing a successful internet experience for anything between 100 and several thousand guests is no mean feat. But what about crew members?

To find out, what the WiFi deal is like for them, Cruise Industry News spoke with crew aboard Norwegian Cruise Line, Viking Ocean Cruises, Silversea, Disney Cruise Line, AIDA and Marella.

Speaking on the grounds of anonymity, they shared what they pay for the internet (if anything) and what the speed is like.

Facebook Is Just ‘Book’

The majority of the crew members said that while the ship is sailing guestless, they have free WiFi.

“Since the start of the pandemic, WiFi has been free for all crew members. The last thing that I have heard was that when we restart operations with guests onboard, things will change to how it was before but with a slight change,“ said a crew member onboard a Disney ship.

He explained that pre-pandemic, crew had to pay $20 for 500 megabytes (MB) of data, with Whatsapp messages being free.

“It seems now that the price will stay the same (when guests embark), but we will get some free internet every month. But I don’t know the details still,” he added.

Crew members with Norwegian, Silversea and Marella also said that their WiFi was free until the arrival of guests.

“It’s very slow and most of the time doesn’t work. But it’s free,” said a crew member who is currently onboard a Silversea ship.

An employee with AIDA said that only social media use was free, and the speed of that was not good.

“Sometimes it is broken completely,” he added.

The Silversea crew member said that he wasn’t sure if the internet would remain free when the ship starts sailing commercially. Pre-coronavirus, crew got given 60 MB of free internet every day which, in his case, only lasted for about 30 minutes spent on social media. To buy an internet package, he said, the cost was between $8 for 150 MB and $40 for 1,000 MB.

“But, to be honest, it’s so slow and so expensive I barely buy it – very expensive. And you still don’t get fast internet,” he added, explaining that the internet speed is not even enough to load a Facebook page properly.

”Facebook is just the book because you can’t see the face. It takes ages to download,” the crew member said.

Out of the employees of all the cruise lines Cruise Industry News spoke with, only a crew member from Viking Ocean Cruises said that their internet was completely free.

“We do get the same (deal) as the passengers, meaning ‘everything’ (is included). However, the internet varies where you are. Also, video streaming may take some time. In the COVID situation, the company brought better packages, which allowed us to stream without problems,” he said. “I’m very happy with the speed. I’ve not had any problems with it. Only in quite remote sea areas. But that’s understandable.”

Like Selling Sand on Beach

Those crew members for whom WiFi was not already free said that they wished the internet was faster and cheaper.

A crew member with Disney said that the internet could be better but it’s “absolutely acceptable.” The crew member onboard a Norwegian ship said that the speed was good enough, but video calls tended to get static at certain times.

One employee was able to compare his current onboard WiFi speed with the experience onboard other cruise lines he worked for, saying that Cunard had “amazing packages” that gave 24/7 connectivity for a month for $28. 

On Crystal Cruises, he said, he didn’t need to pay for the internet at all.

“Just connect to the WiFi from the ship, and that’s it. Additionally, every iPhone could get all notifications and messages for free, but if you want to answer, then you have to connect!” the crew member said.

To keep the crew sane while sailing without shore leaves, parties and other activities, the crew member said that cruise lines needed to provide better internet deals.

“We must have free internet at least to stay in touch with family and for a little bit of entertainment. Hopefully, with this post-COVID time, all companies all over the world change the rules and give us free Wi-Fi because selling internet onboard is like selling sand on the beach,” he said.

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Complimentary Wi-Fi Packages

Stay in touch with family and friends or take advantage of working remotely while you’re on board. Seabourn includes complimentary Wi-Fi with unlimited minutes for all bookings so guests can access the internet throughout their voyage from anywhere on the ship. Two tiers of internet packages are available across the Seabourn fleet:

Surf Wi-Fi Package

Allows 1 device per guest with unlimited minutes of access for general web browsing, email, and checking or posting to social media accounts.

Stream Wi-Fi Package

This upgraded package allows up to 4 devices per guest with unlimited minutes of access to web services offered in the Surf package PLUS access to video streaming, internet telephony as well as VPN/cloud storage services.

Guests booked in Penthouse and Premium suite categories, as well as Seabourn Club members who have reached Diamond-level status or above, will automatically receive the Stream package. Those who are booked in Ocean View and Veranda suites can upgrade to the Stream package for a nominal charge.  

Some exclusions may apply. Guests receiving a complimentary upgrade into a Penthouse or Premium suite will not automatically receive the Stream package. Upgrade charge for Stream Package is per guest. Wi-Fi service may be slower or limited during periods of heavy use. Shipboard internet traffic is satellite dependent, may face intermittent delays or interruptions, and is not guaranteed. Seabourn is not responsible if Wi-Fi service is temporarily unavailable due to circumstances beyond our control. Guests are not entitled to a credit or other compensation should Wi-Fi service go unused. Terms of the program are subject to change.

Wi-Fi on cruise ships: 5 things to know about internet use on board

I have good news for those of you who assume the only way to stay in touch with home from a cruise ship is via a message in a bottle: Cruise ships come equipped with internet, and cruise Wi-Fi connections have been getting faster at a rapid rate — and cheaper, too.

While checking emails and surfing the web on some vessels still requires the patience of Job, onboard technological improvements on many ships combined with new satellite and direct ship-to-shore systems is making cruise internet access much more like what you find on land.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

If you're a first-time cruiser, you're likely most concerned with the basics: Do cruise ships have Wi-Fi and how much does Wi-Fi cost on a cruise? Repeat cruisers who have paid the price for finicky service may be wondering the best way to access fast connection speeds across their devices while avoiding unnecessary charges.

I can guide you through the ins and outs of Wi-Fi on cruise ships. Here are five things to know about onboard internet before you set sail.

Wi-Fi on cruise ships will never be as fast (or reliable) as home

Yes, all cruise ships today offer an internet connection, but it might not be the seamless experience you've come to expect on land.

For most of the many years I've been writing about cruising, the typical internet connection at sea hasn't just been slow. It's been glacial. You'd click on a website only to experience many seconds of frustration. Maybe the page would come up. Maybe it wouldn't. Maybe the cruise would end while you were still sitting there.

Related: 16 mistakes cruise ship passengers make on disembarkation day

Why the slow speeds? To start, there is no Comcast cable wire running to your cruise ship. On cruise ships, every packet of data you are downloading onto your phone or computer, for the most part, is coming over a satellite, which is not a quick or inexpensive proposition.

The maritime communication companies that specialize in providing internet connections to ships have been trying to speed things up in recent years. Solutions have included adding more satellites and linking their systems to land-based towers that connect with ships as they near shore.

But, in the end, there are limits to just how well a satellite system can work. For starters, a ship needs a clear "line of sight" to a satellite to exchange data, something that isn't always the case. Cruise ships traveling through the famed Norwegian fjords, for instance, can lose their satellite signal due to the height of surrounding mountains.

And there are certain parts of the world where satellite coverage is too thin or nonexistent to allow for internet access on cruise ships. During a sailing in the Russian Arctic on a Hapag-Lloyd Cruises ship, I was forced to live without internet for a good part of a week due to a lack of satellite coverage in the area (something, I must say, was kind of wonderful).

So while onboard cruise Wi-Fi speeds are getting better, they'll never be as fast as at home, where a hard wire brings the signal straight to your router.

Onboard internet speed is getting much faster

On some cruise ships, the signal has become so much faster you now can stream Netflix from the comfort of your cabin — something that would have been unthinkable just a few years ago.

New satellite systems, paired with multimillion-dollar investments in shipboard technology, really are making things better in a big way. A turning point came in 2014, when cruise giant Royal Caribbean partnered with satellite company O3b Networks to create a new onboard internet system that it claimed was six times faster than anything else at sea. Called Voom, the system tapped into new Medium Earth Orbit satellites operated by O3b that can shoot their beams directly at ships as they move.

When I ran a speed test of Voom on Adventure of the Seas, I found the line's fastest option, the Surf + Stream service, usually offered download speeds of just around 3 megabits per second. I never found download speeds exceeding 4 Mbps, but I did see it drop as low as 1.5 Mbps. While still significantly slower than many home connections, that's fast enough to enjoy Netflix and other streaming video services, though I did experience grainy video and buffering issues on occasion.

Royal Caribbean still claims Voom is the fastest and best Wi-Fi option on cruise ships today. But we're a bit skeptical – not because the Wi-Fi is slower than stated, but because other cruise lines, like Carnival Cruise Line , are quickly catching up.

Carnival cruise Wi-Fi is also fast enough to support Netflix streaming on some ships, the company says. The cruise line uses a hybrid system that combines faster satellite connections at sea with a network of less-expensive land-based towers that take over as its vessels near coastal areas.

On a sailing on one of the Carnival ships outfitted for faster internet, Carnival Sunrise , I did notice a significant improvement in cruise Wi-Fi speed. But the promised access to Netflix streaming wasn't quite as smooth as I had hoped. Clicking on a favorite show, I only could watch for a few minutes before the connection inevitably froze.

Some lines in just the last year or so have begun partnering with Elon Musk's Starlink system for speedy internet.

Related: How fast is the internet on a Celebrity cruise? We put it to the test

Cruise internet costs have gone down

Just a few years back, you had to pay a small fortune for the privilege of accessing the internet on a cruise ship. The base rate for onboard Wi-Fi for years started around 75 cents a minute. That's $45 for a single hour online!

The old pay-by-the-minute system, which could leave even modest internet users with sky-high bills, is now giving way to simpler and more affordable "all you can browse" plans on many lines.

How much does Wi-Fi cost on a cruise today? Well, the highest-speed version of Royal Caribbean's Voom connection currently costs $26.99 per day for one device. In the old days of 75 cents-a-minute pricing, that same amount of money would have gotten you just 36 minutes of web time.

Royal Caribbean also offers a slower-speed version of Voom that can't support streaming for $19.99 per day for one device. For both cruise internet packages, there are discounts for adding more devices and purchasing a package online before your sailing.

Related: 15 ways that cruising newbies waste money on their first cruise

Another line bringing down internet costs dramatically is Carnival. At the very low end, it now offers a Social Wi-Fi plan that allows access to all the key social sites (Facebook, Twitter, Instagram, etc.) as well as messaging services such as WhatsApp, for just $15.30 a day ($18 when purchased on board). A slightly more expensive Value Wi-Fi plan, at $19.55 per day when bought in advance ($23 per day when bought on board), adds access to email and most websites.

The line's top-tier Premium Wi-Fi plan, at $21.25 per day when bought in advance ($25 when bought onboard), triples the speed of the Value plan and adds access to VoIP calling on messaging apps and Skype (but not FaceTime). Note that you might be able to make Wi-Fi calls from an iPhone or via WhatsApp, even with the less expensive plan. Passengers who pay for a Carnival Cruise Wi-Fi plan in advance of sailing get a 15% discount.

But perhaps the biggest development in cruise internet costs in recent years is that many higher-end lines have begun offering internet access for — get this — free. Viking , Regent Seven Seas Cruises and Silversea Cruises are among lines now including unlimited internet time in the base cost of a voyage. At some of these lines, such as Regent, you can pay extra for faster service.

Another way to get free or cheaper internet time on ships is to join cruise line loyalty programs . Many offer free cruise Wi-Fi or discounted package pricing to customers who hit mid- to upper-tier levels.

At Celebrity Cruises, for instance, the top Zenith tier in the line's Captain's Club loyalty program comes with unlimited free Premium-level internet (the fastest plan at the line). At Princess Cruises , customers can get 50 percent off MedallionNet internet packages after reaching the Platinum level in the line's Captain's Circle loyalty program (to qualify, you'll need to complete either five cruises, or 50 cruise days).

On Royal Caribbean, the path to free Internet on a cruise is through its high-end suites . Book a room in a Sky Class or Star Class suite (all suites above the junior suite level), and you'll receive free Voom.

Apps offer an alternative to paid cruise Wi-Fi

In recent years, a growing number of cruise lines have rolled out free apps for your phone that will let you make reservations for onboard restaurants, spa treatments and other services without ever leaving your pool deck lounge chair. On some ships operated by Carnival, you even can order beer and pizza to wherever you happen to be using an app.

Many of these apps also will show you a schedule of daily activities, offer ship deck plans and sometimes port maps to help you get around, and let you check your onboard account statement in real time. On Celebrity Edge and other Celebrity Cruises Edge-class ships, you can even use an app to remotely open your cabin door, change channels on the television and turn off the lights.

While all these apps work off cruise ship Wi-Fi, the good news is they don't require the purchase of a plan to use. Nor do they come with any other sort of fee — at least for most features.

At Carnival, you'll pay $5 per cruise to add a "chat" feature to the line's otherwise free HUB app that will let you communicate via text-like messages with other app-enabled passengers. Norwegian Cruise Line also requires passengers to pay a fee (currently $9.95 per cruise) to use a messaging and calling feature of its Cruise Norwegian app.

Cruise internet tip: Use airplane mode to avoid unwanted charges

Whether or not you're purchasing a Wi-Fi plan on a cruise ship, I have one very strong piece of advice: Put your phone in airplane mode the moment you step on board the vessel and leave it that way for the duration of the sailing.

This is the safest way to avoid unwanted data charges, which can be enormous. (Remember the story of a family that racked up $14,000 in data charges on a cruise?)

As many cruisers have found the hard way, international phone plans such as AT&T's $10-a-day International Day Pass do not apply to cruise ships at sea. If you let your AT&T phone roam while you're on a vessel, you'll pay $2.05 per megabyte of data — even if your base plan at home offers you unlimited data. You'll also pay $3 per minute to make a call, $0.50 per text and $1.30 to send a photo. All that adds up very quickly.

AT&T does offer a " Cruise Plus " plan for a flat fee of $100 that allows unlimited talk and text during sailings up to 30 days in duration. But it only comes with 1 gigabyte of data (which may seem like a lot until you start streaming movies), with any overage billing at a still-hefty $10 per 100 megabytes. It's also not available on every ship. More than 175 vessels are part of the program.

If you insist on leaving your cellular service on during a cruise, you should at least disable any apps running in the background (as they'll be eating up data, and running up your bill) and disable email auto-check.

Personally, I find it easier to just hit the airplane mode button. Once in airplane mode, I reactivate the Wi-Fi feature on my phone to access the cruise Wi-Fi, and sign up for a shipboard plan that will let me stay in touch by email or a VoIP service like WhatsApp.

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Crew Internet: What is free and what is available during the restart?

No doubt the internet is one of the most important things for crew working onboard the cruise ships. The net is the window to the outside world, connecting the crew with their loved ones back home.

Each day crew members are joining the ships as more countries reopen the borders allowing cruise ships to sail. And while guests can go out in ports crew members are, unfortunately, not allowed ashore yet, or have limited access. Before the pandemic, many of the crew use to go out in ports to get free internet access at the nearby bars, restaurants or beach resorts and chat with their family and friends. With the current restrictions, many of the cruise lines are now offering free internet for the crew. In order to find out more about what is free and how much the cruise lines are charging for additional services, I spoke with my fellow crew members onboard. Here’s what they said.

Carnival Cruise Line

A crew member onboard one of the Carnival cruise ships getting ready to start cruising said they have unlimited free internet access to all apps, except YouTube.

“We have two vouchers per week of 450min each and free unlimited social media (Facebook, Instagram, WhatsApp, Messenger, LinkedIn and Snapchat). If you ask they will give you more vouchers. But so far I got 6 vouchers and I only used 20 min of the first one ” said the crew member

The crew are rushing to get the ships ready so they have little time to chat or browse the net, this is not only the case on the Carnival ships but all cruise lines as well. Housekeeping, restaurant and technicians are especially busy during the restert. When asked if the crew will have the same internet privileges once guests arrive the crew member said “We have free internet until the start of cruises. After that nobody knows but it will probably go back to what it was before” 

Royal Caribbean Group

The crew onboard Royal Caribbean International and Celebrity Cruises ships have 24/7 access to WhatsApp and one hour of free internet per day, which needs to be used at the same time when they log in. 

“Here in Royal we have pretty much the same as Celebrity. We have unlimited WhatsApp 24/7 (text only) and 1 hour free per day.” said Royal Caribbean crew member. “We are super busy at the moment but once we get on track, everything will be fine. When we're at CocoCay, we have free internet on the island and it’s a good speed though.”

Costa Cruises

A crew member working for Costa Cruises said the crew receive a voucher for free internet of 250 MB once they embark on the ship.

“When you embark you’ll be in quarantine 7 days hard and after 7 days soft. On embarking you’ll get a voucher for full internet of 250MB. So this is the voucher crew received on embarkation day and needed to last for 2 weeks during the quarantine. Since 2 weeks after reopening the Costa Crew has in general the CrewWifi for free use of WhatsApp - No pics, No Voice just Text  - for free, but at least is for free 24/7

If you don’t want, you can pay: on port 3 cents each minute or at sea 5 cents each minute.  They have as well packages: 1GB €15 - 5GB €45 for 30 valid, not used will disappear after 30 days. "

Norwegian Cruise Line

So far NCL has opted not to charge crew for internet until the first guest steps onboard. Ncl hasn’t decided yet for when guests sail. According to our source, they said it will be paid packages again.

Viking Ocean Cruises

Viking has free unlimited internet for the crew even as the guests started sailing on the Viking Ships. All apps are enabled, the speed is great and the crew can even watch YouTube but sometimes the videos need more time to upload.

MSC Cruises

A crew member onboard MSC Virtuosa said that the company has free WhatsApp for text messaging only and the crew can use Facebook Messenger to make video or audio calls. The crew can also purchase internet packages such as the monthly internet package 50 euro of 3GB. One thing we noticed is that this package in 2019 was 45 euros for the crew. So there is an increase in the prices, but the crew said at least they are giving free WiFi which was not offered before by the company.

Are you a crew member? Do you want to contribute and share your experience about what is available on your ship?

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Connect as you disconnect ! Our newly upgraded on board internet offers superior bandwidth access for all guests on board. With a premium access package available for purchase or complimentary in the upper suites, surfing the web as you sail the seas in complete freedom has never been easier.

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Internet access for employees onboard a cruise ship

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Before you start your new career at sea away from family and friends, set yourself up with an internet email or ‘webmail’ account such as Windows Live Hotmail or Yahoo! Mail. This will be the easiest way to access your email and keep yourself connected back home as you travel abroad.

Depending on the cruise line and the ship where you will be employed, internet access for employees can vary from in-cabin access to crew internet cafés, as with Norwegian Cruise Lines (NCL). Onboard many of their ships, NCL offers internet cafés for crew members at a cost of only .10 cents per minute as opposed to guests onboard who will be charged .75 cents per minute.

Several Royal Caribbean ships have wireless internet (Wi-Fi) access throughout including the Freedom, Liberty, Independence of the Seas, and Radiance of the Seas. In fact, all 830 crew members onboard the Radiance of the Seas have convenient internet access directly in their cabins through the use of IBM NetVista Internet Appliances.

Guests of the Radiance of the Seas that choose to use their own laptops will be charged .65 cents per minute to connect to the internet; regrettably, we are unable to confirm what crew members would be charged. Upscale Crystal Cruises also offers internet access from the crew cabins but, if there is a cost involved, it’s not likely to be specified until you’ve received a contract offer.

If you’re using one of the ship’s computers to access the internet, there will most likely be security restrictions in place that may hinder your internet activity; if you have your own laptop, you shouldn’t encounter this problem. Ultimately, the easiest way to check your email may be at an internet café in a port of call. Many such cafés offer special rates for cruise ship members so be sure to ask and take advantage of these discounts; if you’re not sure, ask fellow crew members for recommendations. Hourly rates versus by the minute rates may be considerably cheaper.

If you’re paying for your internet time, try to avoid uploading photos as this could be a costly error you only make once; but if you must upload, reduce the pixel size using photo editing software before you do so. And in the name of saving time if you have your own laptop: log on, download your email, then log off – this way you can take your time while answering. These unsent messages will sit in your outbox until you log on next time, or simply log on again quickly to send them right away.

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Cruise ships have their own set of rules , and a holiday at sea isn’t like your average getaway.

Lucy Southerton, 28, from  Birmingham , has been working on cruise liners for the past nine years, meaning she knows all the tips and tricks to get the most from your time aboard .

On her YouTube channel, Cruising as Crew , she shares her knowledge to ensure first-time passengers avoid common pitfalls – and the mistake cruise newbies make most can end up ruining your break.

According to Lucy, ‘treating a cruise like an all-inclusive holiday’ is the main faux pas she notices at work.

She said: ‘If some people have solely done all-inclusive holidays, they make the mistake of thinking a cruise vacation is very similar to that.

‘So a lot of people do not budget for extra expenses while they are on board because they have the misconception that most things will be free.’

The crew member says that although things like buffet meals will be included in the price of your trip, dining at certain restaurants on board or going on excursions often costs extra.

Forgetting to factor this into a budget can ‘really ruin people’s vacation’, Lucy says, as they have to miss out on things they perhaps looked forward to.

Gratuities are a big deal on a cruise too, so it’s recommended to set aside some cash to tip staff at the end of your holiday.

She said: ‘With a lot of cruises, you get hit with the gratuity bill at the end, which I have also seen a lot of people not budget for.’

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And we need YOU to simply select what you’ve been most impressed by.

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Alongside this, Lucy claims first-time ‘cruisers’ can struggle with the tight timings ships have to adhere to and miss their departure after a stop.

She said: ‘They get off at the port, go off and explore by themselves, which is part of the fun – but what they don’t allow for is time to get back. It obviously makes things very difficult for the cruise line and it is just an all-around mess.

‘So, when you’re on a cruise, it is very different from a hotel that is going to stay stationary. You absolutely have to make it a priority to get back to the ship on time and ask crew members what the traffic is like at each port if you’re getting a taxi to a certain destination.’

Her next warning is around travel insurance, which is particularly vital to get at the time of booking because cruises can get cancelled or flights to your starting destination can be delayed.

Lucy said: ‘Unlike a land holiday, where if your flight is eight hours late and the hotel stays where it is, the cruise ship moves so if your flight is eight hours delayed that’s going to mean you’ll miss it.

‘You absolutely have to get travel insurance as soon as you book the cruise.’

Overbooking excursions is another no-no, so try to balance ‘some exciting days but some relaxing days’ when planning out your itinerary to avoid ending up exhausted.

Lucy also advises pre-booking activities or excursions rather than leaving it to the last minute, ensuring you pack essentials (including medication), researching ports ahead of time, and listening carefully to safety briefings so you’re prepared for emergencies.

And, last but not least, she urges first-timers to always consider where their cabin is – particularly if they might be prone to seasickness.

She says: ‘You want to be in the centre of the ship. You don’t want to be in the back, you definitely don’t want to be in the front, because that’s where you’re going to feel the movement the most.

‘So when you book a cabin, make sure it is in the centre of the ship, and make sure the cabin you book is surrounded by other cabins.’

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Lucy adds: ‘The cheaper cabins will have a restaurant or a gym above them and it’s going to be noisy, so cabin location is really important.’

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Princess Cruises is taking a page out of the ultra-luxury cruise industry with new all-inclusive, $3,000 cabins

• Princess Cruises says its new Sun Princess and upcoming Star Princess will have all-inclusive cabins.
• Guests who've booked the new Sanctuary Collection category would get an inclusive package and private lounge.
• It's a move that could appeal to ultra-luxury cruisers .

If you want to go on an all-inclusive vacation at sea, you no longer need to book an ultra-luxury, ultra-expensive cruise line .

Just sail on Princess Cruises' new ship instead.

In October, Princess says its two-month-old Sun Princess will debut in the US with the company's first-ever Sanctuary Collection, an adult-only lounge exclusive to guests who've booked one of the collection's high-end cabins. These luxurious accommodations comprise 10% of the ship's 2,157 staterooms, including all its suites.

But the Sanctuary's biggest perk arguably isn't the lounge's private pool and restaurant — it's the all-inclusiveness , a rarity among mass-market cruise lines.

It's the Carnival Corp. brand's latest appeal to ultra-luxury cruisers

Mass-market cruise lines like Princess, Royal Caribbean, and Norwegian typically follow the " budget airline " strategy: charge a cheap base fare and offer plenty of irresistible up-charged amenities (like specialty restaurants, as is the case of Sun Princess).

It's a stark contrast to the high-end cruise industry, where all-inclusivity is often considered the standard.

For example, luxury cruise line Explora Journey's fare includes alcoholic beverages, WiFi, and access to the spa — amenities that would typically cost extra on ships like Sun Princess. On Regent Seven Seas , all this, plus excursions, pre-cruise hotels, and roundtrip flights are also included in the cost to sail.

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Over the last few years, Princess has begun following in these high-end cruise lines' foosteps.

In 2022, it launched Princess Premier, an optional inclusive package covering amenities like WiFi, drinks, some upcharged restaurants, and workout classes. It's the same package Sanctuary Collection guests would get, along with the private restaurant and adult-only lounge with cabanas, a pool, and private events.

The exclusive lounge concept is nothing new. Royal Caribbean's two largest cruise liners have a "neighborhood" exclusive to suite guests. The same applies to Norwegian, Celebrity, and MSC Cruises' vessels.

However, while these competing retreats offer perks like drink packages, WiFi, or private restaurants, none are as "inclusive" as Princess'.

In 2024, Sun Princess' Sanctuary cabins start at more than $3,000 per person for a weeklong Caribbean cruise in mid-December. To compare, the cheapest interior cabin for the same itinerary starts shy of $700 per person.

The cruise line says its next ship, Star Princess, which will debut in late September 2025, will also carry the Sanctuary Collection.

Following in the footsteps of high-end, all-inclusive cruise lines could be a wise decision for Princess. These luxury vacations at sea have become increasingly popular as travelers continue to spend big on their trips.

Like Princess, expedition cruise company HX recently shifted to an all-inclusive model as well.

Back on dry land, hotel giants like Hyatt and Marriott have also seen a boom in these "everything free" resorts .

Apparently, every vacationer — whether on water or solid ground — just wants one thing: stress-free poolside lounging with bottomless drinks.

Watch: Inside the world's biggest cruise ship that just set sail

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Nearly 200 people sick in norovirus outbreaks on Royal Caribbean, Princess Cruises ships

Nearly 200 people got sick in norovirus outbreaks on Princess Cruises and Royal Caribbean International ships.

The Centers for Disease Control and Prevention said 94 of the 2,532 guests on Sapphire Princess reported being ill during its April 5 cruise, along with 20 crew members. The round-trip cruise, which left from Los Angeles with stops in Hawaii and the South Pacific, will end on May 7, according to CruiseMapper .

On Royal Caribbean’s Radiance of the Seas, 67 of its 1,993 guests reported being ill in addition to two crew members during a cruise that ended April 22, according to the CDC . The two-week voyage sailed from Tampa, Florida to Los Angeles with stops in countries like Colombia and Panama, according to CruiseMapper .

In both outbreaks, the guests and crew members’ main symptoms were diarrhea and vomiting.

Princess, Royal Caribbean and the ships’ crews implemented heightened cleaning and disinfection measures and isolated those who were sick, among other steps, the health agency said.

"Onboard the most current sailing of Sapphire Princess, there have been a small number of cases of mild gastrointestinal illness among passengers, the cause likely is the common but contagious virus called Norovirus," a Princess spokesperson told USA TODAY in an emailed statement. "At the first sign of an increase in the numbers of passengers reporting to the medical center with gastrointestinal illness, we immediately initiated additional enhanced sanitization procedures to interrupt the person-to-person spread of this virus. Our sanitization program, developed in coordination with the CDC, includes disinfection measures, isolation of ill passengers and communication to passengers about steps they can take to stay well while onboard."

Royal Caribbean did not immediately respond to a request for comment.

The CDC has logged six outbreaks of gastrointestinal illness on cruise ships that met its threshold for public notification since the beginning of the year. Norovirus was listed as the causative agent in five, while one was unknown.

The illness is often associated with cruise ships but outbreaks occur in communities on land as well, according to Dr. Sarah E. Hochman, a hospital epidemiologist and the section chief of infectious diseases at NYU Langone Health’s Tisch Hospital.

“There's not something special or unique about cruise ships,” she said. “It's really any type of congregate setting, but it's also happening out in the community on a much smaller scale among households and household contacts. It just doesn't come to the attention of public health as much as it does for larger congregate settings.”

Hochman said the virus is “incredibly infectious” and congregate settings tend to have many shared surfaces, such as handrails in cruise ship stairwells or elevators. “And so, if you just have one person who's shedding the virus and touches the surface and then someone else touches it and then touches their mouth, that's how it can spread in those types of settings.”

Cruise ship medical facilities: What happens if you get sick or injured (or bitten by a monkey)

Alcohol-based hand sanitizer isn't as effective against norovirus, and Hochman emphasized that washing hands with soap and water “will do a lot to prevent the spread.”

The news comes after more than two dozen Silversea Cruises guests got sick in a gastrointestinal illness outbreak on the luxury line’s Silver Nova ship during a sailing that began in late March.

Nathan Diller is a consumer travel reporter for USA TODAY based in Nashville. You can reach him at [email protected].

Crew member missing at sea during round-the-world cruise

The ship - which can carry 1,400 guests at a time - turned back to join the search for the missing crew member. It had been due to return back to the UK on Sunday morning.

By Rachel McGrath, news reporter

Friday 3 May 2024 22:07, UK

A crew member on a 120-day voyage around the world is missing at sea.

Ambassador Cruise Line's Ambience ship was making its final journey from Lisbon, Portugal back to the UK when the crew member was reported missing.

In a statement to Sky News, the British cruise line said Ambience had initially turned back to "retrace her route to the ship's position when the crew member was last seen".

However, it has since been "released by coastguard authorities from the search" and is "continuing on her original course back to the UK".

According to the statement, the crew member, who was from India, was reported missing "shortly after breakfast" this morning while the ship was off Cape Finisterre, on the west coast of Spain .

It said thorough ship-wide searches were conducted for the person, who has not been named, and the local coastguard was informed.

Ambience had departed from Tilbury, Essex on 6 January and is due to return to the port on Sunday.

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Ambassador has confirmed its arrival time, initially planned for 9am, will be delayed until the evening.

All events to mark its return have also been cancelled.

"Our immediate priority is to provide full support to all crew members closely affected by this incident," Ambassador said.

"Guests onboard have been kept informed throughout the day and have been advised of recent developments.

"Ambassador remains committed to the safety and wellbeing of all our crew and guests. We are deeply saddened by this incident and our thoughts and prayers are with the friends and family of our colleague at this difficult time."

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British cruise line Ambassador has its headquarters in Purfleet, Essex, and its home port is the nearby Tilbury.

The 800ft-long Ambience is its flagship boat and can carry 1,400 guests in its 789 cabins.

Stops on its 120-day Grand Round The World Cruise voyage have included New Zealand, Singapore, South Africa and Brazil.

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