vti visa travel international

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Reviews 4.9.

Most relevant

The wonderful service really really…

The wonderful service really really appreciated

Date of experience : February 27, 2024

All was smooth

All was smooth. Great service.

Date of experience : June 28, 2023

Wonderful Experience

Date of experience : January 29, 2024

Best customer care services ,they reply immediately in the best way possible, reliable, faster and affordable product. I'm impressed ❤

Excellent,,

Date of experience : July 24, 2023

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Reviews 4.9.

Most relevant

They did an exponentially great job in…

They did an exponentially great job in hearing out my concern and do the needful to address it at the very earliest , with the least friction . Looking forward to doing more business together. Steve

Date of experience : May 01, 2024

They provide an excellent service and…

They provide an excellent service and very prompt. I am not sure of their clamming process and details on that since I have not experienced it. however, the customer service is very helpful and prompt.

Date of experience : May 02, 2024

Great service

Great service! Needed to change dates, they were able to quickly reply on my ask and resolve the issue in the matter of 12 hours. Would highly recommend.

Date of experience : April 24, 2024

Super quick response times by email!

Super quick response times by email! Thank you so much!

Great Service delivery

Great Service delivery. This prestigious firm's level of response to client is excellent and therefore anyone who chooses their service will experience a Master to none level of responsiveness and communication. I will recommend them to anyone because of their team work and delivery. I was greatly impressed. Thanks

Date of experience : April 05, 2024

Extremely quick support.

The team is very quick in providing support. I realised there were some mistakes in my policy and contacted the support team for modifications. They were very prompt in their assistance. Then, on the day of my visa, I noticed another mistake in the insurance. I wrote them a mail from the visa centre and called the team to assist, and yet again, within 10 minutes, they made the necessary changes and sent the corrected copy. Very satisfied with the service.

Date of experience : March 11, 2024

Super quick response and individual approach

I needed to extend my insurance for several more days but didn't find an option for this, so I just bought a new one thinking it was non-refundable. Later I found out that I could have extended it by writing to the support service. I wrote to them asking if they could do a refund for an unneeded one instead, as I didn't know how to extend, and they answered and refunded in an hour! Moreover, their answers were very nice and 'human' which is rare for support nowadays. I honestly didn't expect such a prompt answer. I'll recommend this company to anyone around.

Date of experience : January 30, 2024

Great thank you to the customer service

This is the second time I am getting great help online and by phone. The lady who called me back was very polite, helpful and knowledgable. She took all my requests very fast and did not waste any time to send the documents I needed. I got the email with the needed attachments in just a few minutes. I want to say great thank you to the customer service. We highly appreciate such a work. Aram Vanetsyan

Date of experience : February 16, 2024

I bought travel insurance from Vti

I bought travel insurance from Vti. Than my passport didn’t come to me on time. I had to change insurance date but insurance was time was started. When I was getting contact and explained situation they’re helped me so kindly, professional and fastest. I definitely recommend that company. Thanks for all

Date of experience : November 17, 2023

Understanding and prompt

Excellent service. They were so understanding, accommodating, patient, and prompt in their responses. My Schengen visa got denied so they helped me figure out the best option with minimal loss. I booked a new insurance with new travel dates and they refunded for the old travel dates. It was hassle free. You saved me so much money with your flexible services and understanding nature.

Date of experience : September 26, 2023

this company helped me too much…

this company helped me too much otherwise I was losing my money because of my mistakes, but they have guided me properly and very patient and kind staff, they will sort out everything very nice and quick.

Date of experience : February 13, 2024

It was my first time to get Visa travel…

It was my first time to get Visa travel Insurance. I did one mistake while selecting the date and i realised when i reach the Centre by next day. But thanks to the team they supported me on time sorted out the problem free of cost and on time. I really appreciate

Date of experience : January 19, 2024

RESPONSIVE, EXCELLENT & HIGHLY RECOMMENDED

All i can say thank you soo much for your very good services a very EXCELLENT AND RESPONSIVE to all my concerned. Very satisfied guest here, your company is very trusted, highly recommended to my friends and family or to. Whoever wants to avail this travel insurance plan. 100% SATISFIED 🌟🌟🌟🌟🌟

Date of experience : September 18, 2023

It’s so unbelievable!!!!

I mean words can’t express my feelings I subscribed to this insurance today and later on in the night realized I have done some mistakes in imputing my informations and had just a couple of hours before deadline. I got nervous and started panicking especially with all what is happening here in Gabon right now, you not sure the next couple of hours they gonna cease internet. I wrote to the customer service late at night and it was solved immediately.Damn you guys are doing a great job. I will definitely be a forever customer. A grateful customer☺️🙏🏻

Date of experience : August 31, 2023

Fantastic customer support

Fantastic customer support! John helped me correct an error (likely mine) in our information. He made the whole experience easy and quick - I appreciate the confidence he gave me and ensured me everything would be fine. Thank you!

Date of experience : October 31, 2023

Very impressed with the speedy response…

Very impressed with the speedy response and help provided - We needed to change our travel insurance dates and it was done in less than a day.

Date of experience : February 21, 2024

Quick Response and Action

A data error caused by myself was corrected in less than 20 minutes of email communication. Thank you for the quick response/action.

Quick Response to an Email Request

I'm sorry but I don't speak or write in French. I needed a copy of my travel insurance policy immediately for a visa interview the following day. In less than two hours after sending my request ofr a copy, it was sent to me. The quick response is commendable.

Date of experience : September 13, 2023

Quick response and closure of the issue…

Quick response and closure of the issue raised. Would be better if the email id can be mentioned in the policy documents, as it took me lot of calls to get the right contact details.

Date of experience : November 09, 2023

Excellent customer service

I was provided an excellent customer service when requesting a change in my travel insurance dates. Appreciate when things are smooth and service is kind and easy. Thank you!

Date of experience : December 06, 2023

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Visa Travel Insurance   Reviews

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Company activity See all

Write a review

Reviews 4.9.

Most relevant

They did an exponentially great job in…

They did an exponentially great job in hearing out my concern and do the needful to address it at the very earliest , with the least friction . Looking forward to doing more business together. Steve

Date of experience : 01 May 2024

They provide an excellent service and…

They provide an excellent service and very prompt. I am not sure of their clamming process and details on that since I have not experienced it. however, the customer service is very helpful and prompt.

Date of experience : 02 May 2024

Great service

Great service! Needed to change dates, they were able to quickly reply on my ask and resolve the issue in the matter of 12 hours. Would highly recommend.

Date of experience : 24 April 2024

Super quick response times by email!

Super quick response times by email! Thank you so much!

Great Service delivery

Great Service delivery. This prestigious firm's level of response to client is excellent and therefore anyone who chooses their service will experience a Master to none level of responsiveness and communication. I will recommend them to anyone because of their team work and delivery. I was greatly impressed. Thanks

Date of experience : 05 April 2024

Extremely quick support.

The team is very quick in providing support. I realised there were some mistakes in my policy and contacted the support team for modifications. They were very prompt in their assistance. Then, on the day of my visa, I noticed another mistake in the insurance. I wrote them a mail from the visa centre and called the team to assist, and yet again, within 10 minutes, they made the necessary changes and sent the corrected copy. Very satisfied with the service.

Date of experience : 11 March 2024

Super quick response and individual approach

I needed to extend my insurance for several more days but didn't find an option for this, so I just bought a new one thinking it was non-refundable. Later I found out that I could have extended it by writing to the support service. I wrote to them asking if they could do a refund for an unneeded one instead, as I didn't know how to extend, and they answered and refunded in an hour! Moreover, their answers were very nice and 'human' which is rare for support nowadays. I honestly didn't expect such a prompt answer. I'll recommend this company to anyone around.

Date of experience : 30 January 2024

Great thank you to the customer service

This is the second time I am getting great help online and by phone. The lady who called me back was very polite, helpful and knowledgable. She took all my requests very fast and did not waste any time to send the documents I needed. I got the email with the needed attachments in just a few minutes. I want to say great thank you to the customer service. We highly appreciate such a work. Aram Vanetsyan

Date of experience : 16 February 2024

I bought travel insurance from Vti

I bought travel insurance from Vti. Than my passport didn’t come to me on time. I had to change insurance date but insurance was time was started. When I was getting contact and explained situation they’re helped me so kindly, professional and fastest. I definitely recommend that company. Thanks for all

Date of experience : 17 November 2023

Understanding and prompt

Excellent service. They were so understanding, accommodating, patient, and prompt in their responses. My Schengen visa got denied so they helped me figure out the best option with minimal loss. I booked a new insurance with new travel dates and they refunded for the old travel dates. It was hassle free. You saved me so much money with your flexible services and understanding nature.

Date of experience : 26 September 2023

this company helped me too much…

this company helped me too much otherwise I was losing my money because of my mistakes, but they have guided me properly and very patient and kind staff, they will sort out everything very nice and quick.

Date of experience : 13 February 2024

It was my first time to get Visa travel…

It was my first time to get Visa travel Insurance. I did one mistake while selecting the date and i realised when i reach the Centre by next day. But thanks to the team they supported me on time sorted out the problem free of cost and on time. I really appreciate

Date of experience : 19 January 2024

RESPONSIVE, EXCELLENT & HIGHLY RECOMMENDED

All i can say thank you soo much for your very good services a very EXCELLENT AND RESPONSIVE to all my concerned. Very satisfied guest here, your company is very trusted, highly recommended to my friends and family or to. Whoever wants to avail this travel insurance plan. 100% SATISFIED 🌟🌟🌟🌟🌟

Date of experience : 18 September 2023

It’s so unbelievable!!!!

I mean words can’t express my feelings I subscribed to this insurance today and later on in the night realized I have done some mistakes in imputing my informations and had just a couple of hours before deadline. I got nervous and started panicking especially with all what is happening here in Gabon right now, you not sure the next couple of hours they gonna cease internet. I wrote to the customer service late at night and it was solved immediately.Damn you guys are doing a great job. I will definitely be a forever customer. A grateful customer☺️🙏🏻

Date of experience : 31 August 2023

Fantastic customer support

Fantastic customer support! John helped me correct an error (likely mine) in our information. He made the whole experience easy and quick - I appreciate the confidence he gave me and ensured me everything would be fine. Thank you!

Date of experience : 31 October 2023

Very impressed with the speedy response…

Very impressed with the speedy response and help provided - We needed to change our travel insurance dates and it was done in less than a day.

Date of experience : 21 February 2024

Quick Response and Action

A data error caused by myself was corrected in less than 20 minutes of email communication. Thank you for the quick response/action.

Quick Response to an Email Request

I'm sorry but I don't speak or write in French. I needed a copy of my travel insurance policy immediately for a visa interview the following day. In less than two hours after sending my request ofr a copy, it was sent to me. The quick response is commendable.

Date of experience : 13 September 2023

Quick response and closure of the issue…

Quick response and closure of the issue raised. Would be better if the email id can be mentioned in the policy documents, as it took me lot of calls to get the right contact details.

Date of experience : 09 November 2023

Excellent customer service

I was provided an excellent customer service when requesting a change in my travel insurance dates. Appreciate when things are smooth and service is kind and easy. Thank you!

Date of experience : 06 December 2023

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Reviews 4.9.

Most relevant

They are very reliable as I made…

They are very reliable as I made mistakes on my dates of travel and contacted them the response was quick and by quick I mean within 48hrs . Within the space of a day my case was resolved. I would honestly recommend them . Thank you .✌🏾

Date of experience : 18 December 2023

Quick and very responsive customer care

I needed help with 1. modifying dates on one of the travel insurance contracts we made and also 2. with a cancelation of another travel insurance document - John from the VTI customer service team was exceptionally clear and prompt with his responses and got both requests completed within half hour.

Date of experience : 10 July 2023

I took travel insurance and I had to change the travel dates

I took travel insurance and I had to make some changes. I got very prompt and immediate responses to my queries. Refund was also initiated timely. I recommend highly to available VTI service

Date of experience : 25 August 2023

Wonderful service from John at Customer…

Wonderful service from John at Customer relations. John was action oriented, and got the issue solved with 1 email. In situations when I had an action item, John was clear in identifying them. Thank you, John!

Date of experience : 24 August 2023

Great turnaround

Great turnaround for my request to update a few details on my insurance. The service was lightning fast and totally recommend this to everyone

Date of experience : 12 February 2024

Awesome customer support!

The VTI team (Charlotte and John) provided prompt and exceptionally helpful information and guidance between November 19-29, each time considerately considering my unexpected reasons for canceling our short trip to Paris. Their very user-friendly website offers several great travel insurance options at highly reasonable prices. This was so particularly valuable given that I was looking for a plan for my elderly parent with pre-existing conditions. I will definitely be returning to this site when we finalize the dates for our next trip abroad. Thank you!!

Date of experience : 19 November 2023

I have made a mistake while filling my…

I have made a mistake while filling my application that required me to buy a new insurance cetrificate for the same duration.. when I sent them and email they were so understanding and they refunded the money without me asking to do so

Date of experience : 02 October 2023

Easy to navigate and purchase…

Easy to navigate and purchase insurance. Also when VFS global rejected the travel insurance for Hungarian visa, (as it must be UK based company) I explained the situation and requested a refund. The team was very understanding, the response was prompt and I got confirmation of refund within 24 hours. Very satisfied with my experience with VTI!

Date of experience : 25 October 2023

I purchased the travel insurance…

I purchased the travel insurance contract and request a modification of period of coverage. The agent promptly assisted me with modification and provide accurate answer to my additional question! It’s very good travel health insurance provider, recommended!

Date of experience : 06 March 2024

Best insurance company with a very fast…

Best insurance company with a very fast response 24/7. Would like to recomend to everyone who is travelling

Date of experience : 20 December 2023

My experience was excellent

My experience was excellent, as the insurance money was refunded when the embassy refused the entry visa within a very short time and a wonderful response. Thank you

Date of experience : 11 December 2023

Prompt on responding to emails and…

Prompt on responding to emails and changes on policy if necessary. Recommendable for beyond traveling worldwide

Date of experience : 14 March 2024

I was really thanks to this website…

I was really thanks to this website they support and guide me lot 2 times i need to change some changes in my insurance they change and send me. I am really thank full to this insurance.

Date of experience : 11 August 2023

Brilliant company and they assisted us…

Brilliant company and they assisted us with changes to our insurance due to visa delays. would recommend to all

Date of experience : 03 October 2023

Fast response time

Fast response time. They refunded my 100% travel insurance fee due to refusal of my visa. Recommend this company!

Date of experience : 09 October 2023

Excellent service

Excellent service! Bravo! I needed to change policy dates immediately, and they did it! Very fast! Wow!

Date of experience : 10 January 2024

good service

good service. The website is easy to use, response is quick and customer service fantastic All my questions were immediately addressed, Thanks

Date of experience : 23 August 2023

The rate at how quickly your customer…

The rate at how quickly your customer care service operators respond is really incredible!. Thank you for your assistance.

Date of experience : 05 September 2023

John was super helpful

John was super helpful. Quick response to my mails and immediate action. Thank you so much

Great and super prompt support from the…

Great and super prompt support from the teams; really appreciated the speed

Date of experience : 17 January 2024