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Home » Get Support » Practical support » Accommodation Lodges » Lodge Locations » Central Queensland Cancer Support Centre

Central Queensland Cancer Support Centre

Our accommodation support lodges are independent living facilities that provide a home away from home for those who need to travel to access cancer treatment.

The Central Queensland Cancer Support Centre is set among peaceful and pretty gardens in a quiet residential location in Rockhampton. It’s within walking distance of a shopping mall and grocery store. Two major hospitals are also nearby. It’s conveniently located for ease of access to the airport, train station and highway.

Download Central Queensland Cancer Support Centre Lodge brochure

43 Upper Dawson Rd, Allenstown, QLD, 4700

Accommodation

Our lodge has 6 studio style units and 2 one-bedroom units. The studio units have a kitchenette and private bathroom, with access to the communal kitchen and laundry. The one-bedroom units are self contained with a full kitchen, lounge, bathroom and laundry. Most rooms have a balcony or a courtyard.

Each room has

• Air-conditioning

Our lodge is set in a quiet, residential location

• Undercover garden sitting area
• Library with books and DVD’s
• Communal kitchen, complete with cooktops and ovens, fridges, freezers and pantry space
• Communal laundries with washer, dryer and cleaning essentials such as vacuums and mops
• Initial supply of kitchen essentials provided upon check-in (tea, coffee, hand-soap, etc)

Things to know

• All lodges are Smoke Free – no smoking is allowed either in rooms, or outside in any communal areas
• Onsite parking is available

How to get to the Central Queensland Cancer Centre

The Central Queensland Cancer Support Centre is located at 43 Upper Dawson Road, Allenstown. We are located between Larnach and Margaret Streets.  The bus depot is approximately 5km from the Lodge.

How to book

To book accommodation at The Central Queensland Cancer Support Centre, please phone us on (07) 4932 8600 or email  [email protected] .

Patient Travel Subsidy Scheme

You may be eligible for the Patient Travel Subsidy Scheme. Find out more here

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• Changes patient travel subsidy scheme ptss

Changes to the Patient Travel Subsidy Scheme (PTSS) 

Everything you need to know about the changes to the Patient Travel Subsidy Scheme (PTSS)

Having access to transport opens up a world of opportunities for everyone – whether it’s running errands, getting to work or school, or travelling to medical appointments. For those who have to travel more than 50km for medical appointments, costs can build up. The Patient Travel Subsidy Scheme (PTSS) has made changes to make it easier for you and your family to access support for specialist medical travel. Get all the details of how the changes will affect you below.  New Patient Travel Subsidy Scheme (PTSS) forms The Patient Travel Subsidy Scheme (PTSS) provides financial support for travel and accommodation for eligible patients needing to travel to access specialist medical services. After a review of processes, the Queensland Government has made changes to make the PTSS easier to navigate and more efficient with payment timeframes.  As part of these changes, there are three new forms you’ll need to complete when you lodge your travel information.  The changes come into effect on 1 February 2019 and the new PTSS forms, as well as more information on the Scheme, are available here: www.health.qld.gov.au/PTSS These forms have been created to make it easier for people to access their PTSS subsidies, and have been successfully trialled in other locations across QLD. Now it’s our turn! How does the PTSS work? 

• The patient fills out the PTSS Patient Registration Form (Form A) to register for PTSS. 
• The referring clinician fills out the PTSS Travel Referral Form (Form B) for the patient to apply for travel, accommodation and patient escort subsidies. 
• The patient’s specialist, or a representative, fills out the PTSS Appointment Attendance Form (Form C) to confirm the patient attended the appointment.

Check out the guide below for more info!

How will this help you?

• Get subsidy payments back faster (within 30 business days of submitting all required documents).
• PTSS forms are easy to understand and can be completed and submitted online.
• Applications have less duplication of information required, making them faster to complete and process.
• All patient information will be collated electronically and in one place.

Am I eligible? If you live in Queensland and have been referred by a clinician to a specialist medical service that is not available at your local public hospital you may be eligible for a subsidy.

Need help? Visit www.health.qld.gov.au/PTSS for more information or call 13HEALTH (43 25 84) . If this number does not connect from your location, please call 134 325 .  

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Patient travel subsidy scheme

Category: Health consumer information

Topic: Patient travel

• the closest public hospital or health facility where the specialist medical treatment is available
• private specialist services if the service is not available within 50 kilometres of the patient's closest public hospital or health facility.

Eligibility

• a Queensland resident or person of no fixed address at the time of their referral; and
• eligible for Medicare; and
• travelling to attend a specialist medical service that is:
• recommended as medically necessary—that is, they have a referral from their medical practitioner
• a PTSS approved medical specialty
• not available, through the public health system, within 50km of their nearest public hospital or health facility.
• Travel subsidy The PTSS travel subsidy covers a range of transport options including motor vehicle (driving), bus, train, ferry or airplane.  Approval is provided to the most clinically appropriate and cost-effective mode of transport available.
• Accommodation subsidy Patients can receive a subsidy for commercial or private accommodation.  The subsidy applies to short-term and long-term accommodation options, including relocation.  Patients eligible for the accommodation subsidy are required to pay for the first four nights of accommodation each financial year, unless they are a minor or a concession card holder.
• Escort subsidy Patients who require assistance when travelling can also apply for a subsidy for an escort to travel with them. For example, children or people with limited mobility or in need or oxygen or sedation.
• complete the Patient Registration Form (if not already registered)
• provide a Travel Referral Form from their specialist.

Patients who have travelled for specialist medical treatment within the last 12 months or did not have time to apply for a PTSS subsidy because they needed urgent treatment, can submit a retrospective application .

More information

Visit the Patient Travel Subsidy Scheme website.

Read a step-by-step guide to the PTSS application, booking and claims process .

• PTSS Guideline
• PTSS brochure
• PTSS brochure for Aboriginal and Torres Strait Islander communities

Forms and user guides

• Patient registration (Form A)
• Patient registration (Form A) user guide
• Travel referral (Form B)
• Travel referral (Form B) user guide
• Appointment attendance (Form C)
• Appointment attendance (Form C) user guide
• Accommodation confirmation (Form D)
• Repatriation request (Form E)
• Repatriation request (Form E) - Word document
• Assistance downloading the forms?

Back to top ( https://www.qld.gov.au/health/condition/health-consumer-information/patient-travel/patient-travel-subsidy-scheme%#top )

• Organisations
• Queensland Health
• Patient Travel Subsidy Scheme resources

PTSS Form B - Travel Referral

• Download (109 bytes) (PDF)

URL: https://www.publications.qld.gov.au/dataset/b488795f-68c9-4745-919b-48c2cbdde7cb/resource/0fafc953-1692-428e-afae-7a27c8ee35ed/download/ptss-form-b-travel-referral-20190313.pdf

Downloadable PDF of Form B - Travel Referral

Additional Information

Patient travel subsidy scheme

Directive number: QH-HSD-050:2019

Effective date: 01 July 2023

Review date: 25 January 2026

Supersedes: Version 1.0

On this page:

Mandatory requirements

Related or governing legislation, policy and agreements, supporting documents, business area contact, approval and implementation, definitions of terms used in this directive, version control.

To administer the Patient Travel Subsidy Scheme (PTSS) consistently across Queensland and to optimise support to patients accessing healthcare services in an effective and efficient manner.

This directive applies to all Hospital and Health Services (HHSs).

• Accessibility—the scheme and information pertaining to the scheme shall be accessible (available and understandable) to staff and the public
• Consistency—the scheme is applied consistently across Queensland
• Efficiency—the scheme promotes the efficient use of public resources across Queensland
• Equity—the scheme facilitates equitable access to specialist healthcare services across Queensland
• Patient-centred approach—the health and wellbeing of patients is integral to the PTSS decision-making process and decisions are made with empathy
• Patient safety—the safety of patients is a key consideration in patient travel decisions
• Subsidy—the scheme does not cover full costs of travel and accommodation

HHSs shall achieve the following outcomes:

• Minimise unnecessary travel by patients through optimal use of alternatives, including telehealth where appropriate.
• Implement the PTSS in accordance with the protocol and guidelines issued by the Chief Executive (Director-General, Queensland Health).
• Assess and manage PTSS applications consistently with a patient-centred focus, facilitating equitable access to specialist healthcare services across Queensland.
• Administer the PTSS in a manner which elicits the necessary data and information to monitor compliance with the scheme.
• The first consideration when assessing an application shall be whether there is an alternative to travel, including consultation via telehealth where appropriate.
• A subsidy payment claim under the scheme shall be assessed and managed in accordance with the Protocol for Administration of the Patient Travel Subsidy Scheme and the Guideline for the Patient Travel Subsidy Scheme.
• HHSs shall have a documented process for administering the scheme that aligns with the Protocol for Administration of the Patient Travel Subsidy Scheme and the Guideline for the Patient Travel Subsidy Scheme.
• HHSs shall establish and maintain a procedure that ensures timely, accurate and consistent processing of claims. Payment of approved subsidies shall be made within 30 business days of all necessary documentation being submitted to the HHS.
• Financial recording and reporting shall be completed in accordance with the Funding and Reporting Guidelines , including the use of the appropriate general ledger codes for patient travel expenses in the Chart of Accounts.
• Compliance with this directive shall be reviewed no less than every 12 months through the service agreement process. The outcome of these reviews shall be shared with the department for analysis and quality improvement purposes.
• Hospital and Health Boards Act 2011
• Financial Accountability Act 2009
• Financial and Performance Management Standard 2009
• Protocol for Administration of the Patient Travel Subsidy Scheme QH‑HSDPTL‑050-1:2019
• Guideline for the Patient Travel Subsidy Scheme QH-HSDGDL-050-2:2019
• Funding and Reporting Guidelines
• Finance Branch, Corporate Service Division

Directive Custodian

Deputy Director-General, Corporate Services Division, Department of Health.

Approval by Chief Executive

Director-General, Queensland Health

Approval date: 25 January 2024

Issued under section 47 of the Hospital and Health Boards Act 2011.

Last updated: 12 February 2024

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Travel and accommodation assistance during cancer treatment

Home » Living well » Practical support » Travel and accommodation

Travel and accommodation when undergoing treatment

Many people with cancer may have to travel a distance to their medical appointments regularly. Some will also require accommodation while they are having treatment. These costs add up quickly and cause undue anxiety for the patient and family. Travel and accommodation support during cancer treatment may help ease the burden.

Pancare Foundation provides some financial support for travel and accommodation costs for people who have to travel to special medical services across Australia. ​

Learn more: > Financial support and assistance

Hospital services and supports

Patients may be able to get assistance with parking, travel and accommodation to partake in medical services.

The social worker at the hospital will be able to check what services or supports you may be eligible for. ​If you have not met with a social worker your specialist nurse or doctor can refer you.

Some hospitals have a dedicated Patient Accommodation Manager who can assist patients to book suitable accommodation during treatment with one of their partner organisations located nearby.

Patients living in excess of 50km (one way) in some states from the hospital may be eligible for government subsidy and should discuss this with the Patient Accommodation Manager when exploring accommodation options.

Within major hospitals limited internal accommodation is also available to patients. For more information please speak to your medical unit or liaison nurse about eligibility and availability.

Medistays in an online accommodation directory helping patients and families find accommodation near their treating hospital. Their website below has a variety on accommodation choices in all states and territories throughout Australia

Learn more: >Medistays websit e

Fight Cancer Foundation

The Fight Cancer Foundation support services include helping rural and interstate patients accessing major treatments in New South Wales, Tasmania and Victoria secure affordable accommodation.

Learn more: > Fight Cancer website

Carer Gateway

This government website has been designed by carers for carers. The site includes information regarding different transport options for patients in each state.

Learn more: > Carer Gateway websit e

Health services and hospitals often offer a reduced parking rate for patients and carers. Remember to ask at your health service or hospital if it is possible to obtain a reduced parking rate for you and family members.​

Travel and accommodation assistance for cancer patients during treatment varies from state to state.

Each State Government within Australia funds a program subsiding the transport and accommodation of patients who live a great distance from their nearest approved treatment centre.

Cancer Council

Last financial year, Cancer Council NSW supported 32 patient transport services. The Transport to Treatment drivers made 19,070 trips, covering more than 1,035,000 km

To find out if this service is available in your state please call Cancer Council 13 11 20 Information and Support.

Isolated Patients Travel & Accommodation Assistance Scheme (IPTAAS )

The IPTAAS is a NSW Government initiated scheme designed to assistance patients that travel long distances for specialist medical treatment. IPTAAS is available for patients who live more than 100kms from their nearest treating specialist or if the combined trips to and from the specialist exceed 200kms per week.

The subsidy for travel in private vehicle is 22 cents per km.

Public transport is reimbursed less the GST and any booking fee components. Private stay accommodation is reimbursed at $20 per person, per night.

Please visit the IPTAAS website to learn more about other available subsidies and to check if you are eligible for this scheme.

Cancer Council NSW

Cancer Council NSW have a partnership with Accor Hotels, providing accommodation at reduced rates.

For more information, please visit their website .

Major hospitals within NSW also have a listing of suitable accommodation within their area. Please speak to your hospital social worker or specialist nurse and they will connect you with the appropriate hospital department to access this service.​

Patient Travel Subsid Scheme (PTSS )

The PTSS can assist patients that live in rural remote areas and is available to patients who are required to travel more than 50km to specialist medical services that are not available locally. Travel subsidies for commercial travel (air, bus or rail) are fully reimbursed at the lowest discount rate. The subsidy for travel in a private vehicle is 30 cents per km, and private stay accommodation is reimbursed at $10 per person, per night.

Please review the website for conditions and to check if you are eligible for this scheme.

Cancer Council QLD

CCQLD have 6 accommodation lodges located across Queensland in:

• Brisbane (south and northside)
• Rockhampton

Accommodation available to support patients and families during their treatment

Patient Assisted Travel Scheme (PATS)

The PATS is a WA Government initiated scheme funded by Royalties for Regions. This scheme provides subsidy towards the cost of travel and accommodation for patients that travel more than 100km from their nearest eligible medical specialist service (including a telehealth service). PATS also subsidise flights for patients living more than 16 hours’ drive from the nearest treatment centre.

Please review the website for conditions and to check if you are eligible for this scheme

Cancer Council WA

Cancer Council WA also have 2 accommodation lodges located in Perth, Crawford and the Milroy Lodge.

The PATS is a scheme that provides subsidy towards travel, escort and accommodation costs when rural and remote South Australians travel over 100 km each way to see a specialist.

PATS offers a fuel subsidy of 16 cents per km for car travel, a payment towards the cost of public transport where this is approved, or a payment towards the cost of air travel if this is deemed essential by your local doctor. Conditions apply for Air Travel.

SA Health provide a range of subsidies to assist different patient needs regarding travel. Patients are entitled to claim from one scheme only. If they meet all the PATS criteria, they will be directed to apply to PATS.

Cancer Council SA

Cancer Council SA has two accommodation lodes in Adelaide for country people affected by cancer and their carers. Two lodges are Flinders and Greenhill Lodge.

PATS is a subsidy program funded by the Northern Territory Government to provide financial assistance to Territorians who are referred by an approved practitioner to the nearest approved specialist medical service. To qualify for the subsidy, travel is to be more than 200 km one way to an approved specialist medical service, or more than 400 km cumulatively in one week for renal or oncology treatment.

For assistance please contact your local PATS office:

Royal Darwin Hospital:   8922 8135

Katherine Hospital:  8973 9206

Gove District Hospital: 8987 0201

Alice Springs Hospital:  8951 7846

Tennant Creek Hospital:  8962 4262

Interstate Patient Travel Assistance Scheme (IPTAS)

IPTAS provides assistance to permanent residents of the ACT towards travel accommodation expenses incurred when referred interstate for medical treatment not available in the ACT. There are many exclusions for ACT

Patient Travel Assistance Scheme (PTAS)

Patient Travel Assistance Scheme (PTAS) provides financial help with travel and/or accommodation costs to Tasmanian residents who need to travel:

• more than 50 km (one way) to the nearest oncology or dialysis treatment centre
• more than 75 km (one way) to the nearest appropriate specialist medical service
• more than 75 km (one way) to access lymphoedema treatment

from their permanent residence. Benefits are only paid for interstate referrals when the treatment is unavailable in Tasmania.

Victorian Patient Transport Assistance Scheme (VPTAS)

VPTAS subsidises costs incurred by rural Victorians who travel more than 100km one way or an average of 500 km a week for one or more weeks to receive approved medical specialist services or a specialist medical treatment. Patients have to pay the first $100 each treatment year. People who are eligible for travel will receive 20 cents per km if a private car has been used. A full reimbursement will be given at economy rate for public transport.

Travellers Aid

Travellers Aid is a not for profit organisation that provides the following services for people that require assistance in the Melbourne CBD

Travellers Aid Australia operates from our three service sites at Southern Cross and Flinders Street Stations in Melbourne and Seymour Railway Station, in regional Victoria.

Services provided include:

• Buggy & Guidance Service
• Pick-up service from the bus, taxi or train platform and be taken to taxi or prearranged transport at the Southern Cross Station or can also be arranged at Flinders Street Station.

The Buggy Service is utilised by the vision impaired or people having difficulty with their mobility.

Medical Companion Service

If you are not comfortable with where to go in Melbourne or do not like travelling on transport alone, a medical companion can be booked. A volunteer will accompany you from the station to your medical appointment and bring you back to the station for your return transport home.

LINK Community Transport Inc

LINK Community Transport Inc is a not for profit organisation providing transport solutions for people and communities in Melbourne, Victoria.

The service provides door to door transport for people in the community for a variety of reason from personal, social, recreational, educational and health needs.

This is a great service that keeps people in touch with community and delivers them to medical appointments with no stress.

LINK currently operates in 108 suburbs in the Northern and Western suburbs of Metropolitan Melbourne. Most people are eligible for a subsidy so the cost personalised door to door service can be as little as $4.

LINK also services private customers who aren’t eligible for a subsidy at a competitive rate equivalent to a half price taxi.

For further information please contact the office on 1300 54 65 28 or review the website .

Red Cross Transport

Red Cross Transport has a limited availability to provide assistance with travel to essential medical appointments. The hospital will contact Red Cross to organise transport one week before required. If the service is available, you will need to contact Red Cross and confirm transport 3 days before required.

Learn more: > Red Cross websit e

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DISCLAIMER: Information provided by the Pancare Foundation is not a substitute for medical advice, diagnosis, treatment, or other health care services. Pancare Foundation may provide information to you about physicians, products, services, clinical trials, or treatments related to upper gastrointestinal cancers, but the Pancare Foundation does not recommend nor endorse any healthcare resource if not specified.

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