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Reviews 4.9.

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We booked our second cruise through…

We booked our second cruise through Direct Line Cruises while we were on our first cruise booked with them! In both experiences we were wowed by the professionalism, friendliness, cruise knowledge and courtesy displayed by the team members. We have cruised over 50 times plan on 2-3 per year and will always use Direct Line They appreciate us and we appreciate them. We traveled with them October 10,2023 and will be on our next cruise October 4 2024 Linda A Foley

Date of experience : October 10, 2023

I have used Direct line cruises many times they always have best prices and easy to deal with them have recommended to friends and family.

Date of experience : July 11, 2024

Best Online Cruise Agency by far!…

Working with Mercedes to book 2 Royal Caribbean cruises today was such a pleasant, smooth experience. Her expertise, courtesy, and efficiency were obvious from the start, and most appreciated. I always find DLC to be the best online cruise agency, with the best people and prices.

Date of experience : August 16, 2024

Wonderful customer service

It’s great to be able to talk to a real human when you have a question. The rep (Jose) was knowledgeable and had great follow up. I highly recommend using DLC

Date of experience : August 22, 2024

Fast and friendly service with cruise bookings.

My husband and I like to cruise quite a bit. I have used several different online booking sites and sometimes book directly with the cruise line itself. Direct Line Cruises is now my go to for booking. Michelle is well informed, fast to respond and super friendly and helpful. I highly recommend her!

Date of experience : August 01, 2024

Our experience was wonderful

Our experience was wonderful. Elizabeth explained everything to us, and followed. up with the necessary emails. It was a pleasure to work with her.

Date of experience : August 20, 2024

Great customer service

Great customer service! They went above and beyond in booking our cruise and accommodating our requests! Highly recommend DLC for new customers and seasoned customers wishing to plan a cruise! Very happy with this overall experience! Thank you! Booked for a September cruise out of Bayonne, NJ.

Date of experience : August 04, 2024

Reply from Direct Line Cruises

Hi Ted...We are so happy to hear about your positive experience! We're thrilled that you found our team helpful in planning your cruise. Bon Voyage!

A little incompetence for details

There was no problem booking with your agency, but after reviewing the documents that you sent you spelt my last name correctly and although my wife has the same last name, you spelt it differently so we had to contact you to correct the booking because sometimes you can’t board if the passport don’t match Exactly the names

Date of experience : August 25, 2024

Jose was great to deal with

Jose was great to deal with. He went to bat for me with MSC. Thanks for making my experience exceptional.

Date of experience : August 21, 2024

Definitely Maggie your agent

Definitely Maggie your agent. She went out of her way to assist me in two different situations. In one instance I needed to make a cancellation and she quickly took care of that need and then booking a cruise on the QM2 that I had many questions and requests that she followed up on. Paul M Navarro

Date of experience : August 12, 2024

Hi Paul...We are so glad to hear that you had such a positive experience with Maggie. It is wonderful to know that she went above and beyond to help you with your travel needs. We appreciate your kind words and will share your feedback with her.

We have been booking our cruises with…

We have been booking our cruises with Direct Line for a long time. They are the best. Their workers are excellent especially Joe Lutz. He is fantastic. Cannot say enough good things about him. If you ever need to book a cruise I highly recommend DIRECT LINE CRUISES.

Hi Brenda...Thank you for your kind words and for being a loyal customer. We are so happy to hear that you have had such positive experiences with our company and especially with Joe. We truly appreciate your recommendation and your continued business.

Knowlegable…

As with all of the Direct Line people Jeanne was as nice and prohessional as could be.

We love Direct Line!

We had a great experience with Deborah as our agent. I would highly recommend her to anyone looking to book a cruise.

Easy website to maneuver

Easy website to maneuver, perks displayed upfront, great prices and service 👍

Thank You Very Much Doreen!!!!

I had the pleasure to deal with Doreen again for my cruise booking. Doreen, is always very friendly, personable and patient. I appreciate everything she always does to help assist with my bookings. Doreen, is a wonderful asset to DLC. Thank you for everything! Denise L.

Date of experience : August 08, 2024

Hi Denise...We're glad Doreen was able to assist.

The customer service representative…

The customer service representative Audrey was very friendly and helpful and made the booking process very easy. She even sent me an update the following day telling me what room number I had as I had picked a guarantee type of room. Fabulous service!!

HI Karen...We're so glad to hear you had such a positive experience with Audrey. We strive to provide our customers with excellent service, and we're happy to know that Audrey went above and beyond to make your booking process smooth and enjoyable.

We’ve booked cruises with DLC and each…

We’ve booked cruises with DLC and each time the agent was professional, knowledgeable and caring. Always answered questions with courteousy and understanding. Will always book with them.

Date of experience : August 05, 2024

Hi Steve...Thank you for your kind words. We are delighted to hear that you have had consistently positive experiences with our agents. We strive to provide exceptional service and are glad that our team has met your expectations.

happy cruiser

simple and fast booking process. honest competitive pricing. my go to travel agency.

Date of experience : August 17, 2024

Maggie was very helpful and walked us…

Maggie was very helpful and walked us through the entire trip. We are a repeat customer because your customer service is the best. Looking forward to our vacation and keep up the great customer service.

Hi Maureen...We're so happy to hear you had a positive experience with Maggie and that you continue to choose us for your travel needs. Bon Voyage!

I have used DLC several times for booking cruises and all the representatives that I have spoken with have always been pleasant and knowledgeable. They are the best. This has made my booking experience transactions enjoyable and stress free.

Hi Mary...Thank you for your kind words and for choosing us for your cruise bookings. We are thrilled to hear that you have consistently received excellent service from our representatives. We strive to make the booking process enjoyable and stress-free for our customers, and we are delighted to know that we have achieved that for you.

• Ask a Cruise Question

Is it better to book through the cruise line or a third party site?

By Elise17 , November 29, 2022 in Ask a Cruise Question

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We're planning to take a cruise next summer. In general, is better to book through the cruise line (Royal Caribbean) or a third party booking site?

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13 minutes ago, Elise17 said: We're planning to take a cruise next summer. In general, is better to book through the cruise line (Royal Caribbean) or a third party booking site?   Thanks, Lisa 

"Better" in what way?

Often a Travel Agent may give perks for using them to book.  Sometimes not.

If you have a problem with the reservation, and you've used a TA, you can't deal directly with the cruise line to solve the problem.  You have to work through the TA.

Many people prefer to deal directly with the cruise line for bookings.  Many other people prefer using a TA.  Depends on your comfort level.

I always book direct; cruises, hotels, air.  I don't want/need a third party in the middle if there are issues.  Online booking services add no value, they just get in the way.  If you need customer service, you will have a struggle to reach a human ... or even a robot!

I love my travel agent!!  I have his cell phone number and I can get him anytime either by calling, text, email, or FB private message.    

after reading about people on hold with Royal for 3-5+ hrs I am happy to let him handle any issues that may arise…. 😎 😎

Cruise line booking is OK until you have issues.  Then you have real problems 

I will be brief about this as I have told the story recently on other threads.  We had flights booked from Las Vegas through Atlanta to Athens.  We had 3 1/2 hours layover in Atlanta which should have been plenty of time except for major weather delays in Vegas so there was a good chance that we would miss our Atlanta connection.  We texted our TA while sitting on the plane waiting to take off.  She texted back that she would make alternative flight reservations and to check into her when we landed.  We did make the flight but she also had alternative flight on hold just in case.

Do you think that you would get this sort of service from RC?  This sort of service is more important to us than saving a few bucks by booking with a TA although the few bucks is nice.

A TA might be advantageous if you are booking a really expensive trip (they can likely get you more perks) or if you need assistance with what to book.

Otherwise, your cheap weekend cruises and whatnot, book them yourself. 

Flatbush Flyer

9 hours ago, Elise17 said: We're planning to take a cruise next summer. In general, is better to book through the cruise line (Royal Caribbean) or a third party booking site?   Thanks, Lisa 

This question has been asked and answered a zillion times here on CC. If you use the “search” feature, you’ll find many detailed explanations of the range of pros and cons (all often related to the type of cruise/cruise line you are considering).

FWIW: we maintain a fairly direct connection with our preferred cruise line by initially booking direct with a trusted/long-serving phone sales rep or onboard with the ship’s Ambassador (this latter practice nets us extra perks like a price drop match guarantee plus SBC plus fare discount).

Within the 30 day transfer window, we move those bookings to one of the world’s top selling TAs handling that line’s cruises. This separate step gets us a valuable champion should any problem arise. AND it gets us a significant cash rebate (most recently, a check for more than $2k thanks to commission sharing).

You will often read here that some folks book direct to keep “‘control’ of their booking.” That’s a fantasy! Your booking (like mine) is less than a rounding error in a cruise line’s bottom line over the past hour. The right TA, valued as a “preferred partner” by the cruise line you’re considering, books $ millions per month with them. So, while you are on phone “hold” with the cruise line for an hour, the right TA has the regional sales rep as a speed dial. Who do you think will get your “issue” handled quickly and to your satisfaction???

All that said, it is true that a several day “boat ride” on a mass market line may not get you much added TA perks (in fact, many of the best TAs won’t even handle low cost bookings). But, if you’re looking at a 5 figure cabin fare, not doing the homework to find a good TA, will often mean that you’re throwing what can be substantial refundable SBC (or a rebate check) down the drain.

Better?  It depends on how much you like money.  Book through a cruise/travel agent that gives out amenities (such as On Board Credits (OBC) and you have put some money in your pocket.  Book direct with a cruise line and you are simply spending more money.

As to how much you save, think in terms of percentage savings which should be in the 7-10% range.  For those of us who do longer more expensive cruises, the savings will often be measured in the thousands of dollars.  For a short much lower cost cruise your savings will usually be measured in the hundreds of dollars.

The challenge is to shop around and find the right cruise/travel agency for you.  Some folks need more hand holding and will want a personable agent with whom you can build some kind of business relationship.  Others are fine doing most things online (you can do this with decent agencies or by booking direct with most lines).  In defense of good cruise agents, consider that when you deal with a cruise line you are simply 1 customer out of millions.  When you use a decent high volume agency you gain the clout that the agency has with multiple cruise lines.  Our favorite cruise agent handles dozens of new bookings every day (with many cruise lines) and has the knowledge and contacts to deal with many issues.  If I call a cruise line with an issue I might find myself on hold for an hour, getting different answers depending on who answers the phone, etc.  When I deal with the cruise agents that are currently on my favored list (we use two different agencies at the moment) I can usually send a quick e-mail to handle most issues.  That takes me less than a minute and the agent does the work :).

cruisemom42

22 minutes ago, Heidi13 said:   Finding an excellent TA is no different to hiring employees. It takes time and much shoe leather. Go interview them. The more effort you expend the higher the probability you will find a good one.

This; and also, network with other cruise passengers when you're onboard a cruise. People who are happy with their TA are usually willing to share names, contact info, etc.

4 hours ago, Hlitner said:   As to how much you save, think in terms of percentage savings which should be in the 7-10% range.  For those of us who do longer more expensive cruises, the savings will often be measured in the thousands of dollars.  For a short much lower cost cruise your savings will usually be measured in the hundreds of dollars.   Hank

For the kinds of relatively short &relatively  inexpensive cruises we do, it is typically savings in the $ hundreds like you say.  And sometimes a cabin upgrade.   So far, the only reason we have to use our TA is to save a few hundred bucks.   I'm good with that.   

5 hours ago, jsn55 said: I love my cruise travel agent too!  I was NOT referring to REAL travel agents, I was referring to online booking services.  That's a huge distinction.   The question remains ... HOW does a traveller find a good travel agent?  Nobody seems to have the answer to this.  It would be lovely if we all could just post the names of our TAs on Cruise Critic, but I suppose that's not an option.

You are right -  posting TA names on CC is not an option.  You will be reported and your post will be removed.  The way we found ours was that we have a friend who does lots of cruising and the recommended that we call her.  The rest is history.

Word of mouth is the best way to find a good TA.

8 hours ago, cruisemom42 said:   This; and also, network with other cruise passengers when you're onboard a cruise. People who are happy with their TA are usually willing to share names, contact info, etc.

Great suggestion ... and a good conversation starter almost anywhere.  

10 hours ago, jsn55 said: The question remains ... HOW does a traveller find a good travel agent?  Nobody seems to have the answer to this.  It would be lovely if we all could just post the names of our TAs on Cruise Critic, but I suppose that's not an option.

As with any topic in life, just because someone you know or even just made an acquaintance with in passing, recommends something, that doesn't make it law. Some people do know. Some people don't. Some people will brag about every decision they make. Just be mindful.

Keep in mind, for all of the examples you are given, you don't always receive full the context. Hundreds or thousands in rebates, able to move the sun and the stars, or available 24/7, remember that there are different scenarios. The $15,000 customer is in a different business model than the $1,500 one. 

11 hours ago, jsn55 said: ….The question remains ... HOW does a traveller find a good travel agent?  Nobody seems to have the answer to this….

Use the search feature here on CC. I and others have posted instructions on how to identify a short list of cruise specialist TAs.

However you do it, know that it can be very labor intensive. But the payoff is worth the effort.

I was rather indifferent to any of these methods :  self booking, travel agent or big travel site, one was as good as the other.  Now with the understaffing and long waits for customer service appear to be the norm I appreciate that my TA has to sit on hold and not me.    

I spent seven years as a volunteer advocate for an online advocacy.  The problems people would encounter with the online booking sites were not to be believed.  Of course, we never heard about the successes.  And at least a third of the issues were created by the consumer himself.  I learned that dealing direct with travel providers is the only way you have a chance to fix a problem on the go ... as long as you know what you're doing in the first place.  We had a mantra:  "Never book travel with any entity with the word 'cheap' in its name".  

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Should I use a travel agent or book directly with a cruise line?

One of the most common questions I find myself passionately answering both in person and on online communities (I’m looking at you Reddit), is about how to actually book a cruise.  Should you use a travel agent or book directly with a cruise line?  I’ll tell you right out the gate that whether you’re looking into your first cruise or well on your way to the highest levels of a cruise line’s loyalty program, I highly recommend using a good travel agent, but let’s talk about why by addressing some common questions and misconceptions.

Do people still use travel agents?

More travelers than ever leverage the expertise and assistance of travel agents for their vacations.  Let’s look at some quick facts: In fact, according to ASTA (the American Society of Travel Advisors), 

• In 2021, 27% of travelers always or often used a travel advisor before the pandemic, and at 44%, nearly half of respondents overall said they are more likely to use a travel advisor once the pandemic has passed
• In 2016 year 22% of leisure travelers from households earning at least $50,000 used a travel agent – up from 14% just three before.
• ‘Millennials’ seem the biggest fans of using travel agents, with over 30% having used an agent in the last year.  
• They seem satisfied: in 2016, 59% of millennials indicated that their trips planned with agents were better than trips planned without agents.  This compares to 53% and 58% for gen x-ers and baby boomers, respectively.  

So yes, more people use travel agents each year, and the majority feel their trips were enhanced by using a travel agent.  We cruise many times a year, and we get great service and often, better deals.  You can get a free consultation from the same great folks that help us !

How is a travel agent paid, doesn’t it cost me money to use an agent?

In short, it generally doesn’t cost you money to use a travel agent, and in fact, the agent can very often help you save money on your trip (more on that in that below).  When an agent books a hotel room, cruise, tour, etc, this means the provider doesn’t have to sell, market, or service the booking – the agent takes care of all of that.  As such, a travel agent may get a commission from the cruise line you’re sailing with.

Many agents don’t charge fees for their services, though some do, and that isn’t necessarily a bad thing.  These fees could be for value-added services (such as keeping track of price changes) or for booking airfare, something that agents generally only do as part of trip with a cruise, hotel stay, etc.  Much of the time if an agent does charge fees, they'll credit them towards your booking once it's finalized.  This is because an agent doesn’t want to do your research and planning so you can go book on your own.  

What is the advantage of using a travel agent?

Beyond the perks offered with your booking, another great reason to book with a travel agent is the service.  A good travel agent has personal experience with travel, but also gets great feedback from his or her clients so they’re continuously learning about different offerings.  This means that the agent can help get to know you, find out what you enjoy, what type of vacation you’re looking for, etc, and make recommendations based on the knowledge they’ve amassed.  There is no “best cruise line”, but there probably is one that is best for you, and for this particular trip.  

Another great service agents provide is being your primary point of contact for your trip.  This can be a big factor, as your cruise may be much more than just a cruise.  You might need a car to get you to the airport, a flight to the city you’re cruising from, a hotel in that city, a rental car, restaurant reservations, your cruise, shore excursions , and more.  Your agent can not only make these arrangements, but if you need to make changes or get more information, you’ve got one person you can speak with that will help you with everything.

Can’t I get a better deal booking directly with a cruise line?

As mentioned, cruise lines generally require that with the exception of groups, prices are the same across all travel agents, and this applies to the cruise lines’ internal sales teams as well.  Cruise lines depend on travel agents to sell cruises and help service those bookings, so they certainly don’t want to undercut the agencies they work with.  Additionally, the cruise line has to market cruises, guide prospective guests through the process, and then be available for any changes or challenges that come about.  When a travel agent does this for the cruise line, that’s money that in a way, the cruise line has saved, which get’s back to why cruise lines and other companies pay travel agent’s commission.

Getting a deal also means knowing that you’re getting the right cruise for you - a lower price isn't the only measure of value.  While it’s true that 10+ years ago there was far less information out there on cruise line, hotel, and rental car websites – making the role of a travel agent more essential if you didn’t know exactly what you wanted, the amount of information on the internet today can be overwhelming.  Yes, cruise lines put their information out there on the web, but like any other business, they control the message – so Princess Cruises may have a ton of information, but they’ll understandably be slanted to make their own line seem to be the most logical choice no matter what your preferences may be. 

That’s great, but I like doing the research, and I don’t want to give up control of my booking.

Me too!  According to another ASTA study, the biggest reason people say they don’t use a travel agent (aside from the 57% who said they just hadn’t thought of it) is that they want control.  While it is true that when you book with a travel agent you’ll see certain changes aren’t available to you online or on the phone (such as changing stateroom categories, or adding a person to your reservation, for example), that doesn’t mean you don’t have control.  Many of these changes can be a pain to understand, or require waiting on hold for a cruise line to do it.  Let your agent wait on hold and figure out these changes.

Many other arrangements, such as booking shore excursions and specialty dining can be handled directly wih the cruise line if you’d like, but your agent can take care of them for you as well, and in many cases, is able to help with things that might leave you stuck online, such as finding out your desired dining time is booked – an agent may be able to get you waitlisted, or even work some magic on his or her side.  In some cases, a travel agent can even help you skip to the front of a waiting list for a sold-out sailing or other tour.

In the end, you’re not relinquishing any control, in fact, you’re making it so you have slightly more control, potentially less waiting on hold, and you have a single point of contact for all your travel needs.

When you book a cruise directly you’re entering your contact info, birthday, picking your dining time, bed arrangements, traveling companions’ information, etc.  Is it a real pain point?  No, it’s not terrible, but now imagine doing the same for your rental car, hotel, cruise, and more – all while triple checking for mistakes.  An agent will take care of all of this for you, once again, a single point of contact.  Booking multiple trips?  A hotel and a cruise?  Your agent will note and remember your preferences.  For example, my spouse recently found out she is allergic to down pillows.  If I’m booking directly I need to remember to note this, but first I have to figure out how to even communicate this information.  My agent has ways to annotate bookings, and knows just who to reach out to, so I know that any cruise or hotel stay he arranges for me will result in our walking into our room on day one with foam pillows instead of down.  

Because this relationship has been established, when I book a trip, I usually do so in a two sentence email to my agent.  He has my information, knows my preferences, how I like to pay for things, etc.  In the end, I get a nice summary of my trip with all the pertinent information.  Done.

If you really enjoy the process of clicking through and booking on your own, many cruise lines let you do this and then transfer your booking to an agent as long as you make the request within the first 30 days or so.  This means, if you want, you setup the initial booking but your agent can still maintain it.

Want to have more control but with less work?   Use a travel agent .

Should I use a travel agent to book a cruise?

We just spent some time answering this, but the real answer is that you should use a travel agent for booking much more than just cruises!  We mentioned that if you have pre or post cruise plans, an agent can help with your hotel, car, and other reservations - but it turns out some people take trips that aren't cruises! Who knew?  Keep this in mind, as whether it's business travel or a land vacation, it really can be a relief.  Personally, we've booked hotels and other arrangements for entire department meetings using our cruise travel agent, and looked like the hero when we just said, "don't worry everyone, I'll handle it all."

Okay, you’ve convinced me, but how do I find a good agent?

At the beginning of this post, I emphasized the importance of using a good travel agent.  This means finding someone you click with, and someone that isn’t just a call-center worker for a travel company, but a person that will remember your preferences, providing a real value.  In this way, it’s somewhat personal – we all communicate and work differently, so I’d recommend asking a trusted friend, or perhaps a frequent traveler.  Don’t be afraid to speak with an agent about what value they provide – just like any other service, a simple “why should I choose you over others” may be quite revealing.  If you speak with an agent about a cruise, and they ask you just a question or two about your trip before making a recommendation, speak with another agent.  A good agent will want to understand your likes and dislikes, what you do for fun, what type of restaurants you go to, what you’ve liked or disliked about past vacations, etc.  The more an agent knows about you, the better recommendation they can make to ensure you pick the right trip for you.

True Story: For a decade now, we've used the same travel agent for dozens of land trips, cruises, Disney parks vacations, etc. If you want to try the same agency we trust and use, check out Touring and Cruises (formerly known as TouringPlans Travel)!  You can also click here to get a quote!

To get agent recommendations, you can ask cruise lines or others for agencies they work with, or just do a search and read about different agencies online to see how they resonate with you.  You may already belong to some groups that have travel agencies, such as certain credit card companies, social groups, professional organizations, etc.

Ultimately, once you find a good agent, it makes your traveling easier, more rewarding, and at times, more affordable.  This means you can take more cruises if you use a travel agent.  Well, that was my takeaway at least. Do you use a travel agent?  Why, or why not?  Have tips for finding a good agent?  Comment below, or reach out to us on Twitter  or Facebook !

View the discussion thread.

Comparing Cruise Line Booking Platforms: Direct Vs. Third-Party Sites

Imagine you’re sailing on the open seas, free to explore exotic destinations and indulge in luxurious experiences.

But before you set sail, you need to make a crucial decision: should you book your cruise directly with the cruise line or through a third-party site?

This article will guide you through the pros and cons of each option, empowering you to make an informed choice that suits your desires for freedom and flexibility.

Table of Contents

Pricing and Availability

When comparing cruise line booking platforms, you should consider the pricing and availability options offered by both direct and third-party sites. It’s important to have the freedom to choose the best option for you, without any hidden fees.

Direct booking with the cruise line gives you the advantage of dealing directly with the source. You can browse through their website, compare options, and find the most suitable cruise at the best price. Additionally, direct booking often provides exclusive deals and promotions that aren’t available through third-party sites.

On the other hand, third-party sites offer a wider range of options and can sometimes provide lower prices due to their partnerships with multiple cruise lines. However, it’s crucial to be cautious of hidden fees that may be added during the booking process. Make sure to read the terms and conditions carefully to avoid any surprises.

Ultimately, comparing pricing and availability options between direct and third-party booking platforms allows you to make an informed choice, ensuring that you get the best deal without any unexpected expenses.

Booking Process

To book a cruise, you can easily navigate through the booking process on both direct and third-party sites, ensuring a seamless experience every time. Whether you choose to book directly with the cruise line or through a third-party site, you’ll have the freedom to explore different options and make the best choice for your travel preferences.

When it comes to cancellation policies, both direct and third-party sites have their own set of rules. Direct sites often offer more flexibility in terms of cancellations and refunds, allowing you to make changes without incurring hefty fees. On the other hand, third-party sites may have stricter cancellation policies, as they’ve to adhere to the cruise line’s guidelines. It’s important to review the cancellation policies before making a booking, so you’re aware of any potential charges or restrictions.

Payment options also vary between direct and third-party sites. Direct sites usually accept major credit cards and often offer the option to pay in installments. Some cruise lines may even offer their own financing plans. Third-party sites may also accept credit cards, but they may also offer additional payment options such as PayPal or alternative payment methods. It’s worth exploring the available payment options to find the one that works best for you.

Customer Service and Support

For customer service and support, both direct and third-party cruise line booking platforms offer different options based on your needs.

When it comes to wait times, direct booking platforms tend to have shorter wait times compared to third-party sites. This is because when you book directly through the cruise line, you have direct access to their customer service representatives who can assist you promptly. On the other hand, third-party sites may have longer wait times as they act as intermediaries between you and the cruise line.

Refund policies also vary between direct and third-party booking platforms. Direct booking platforms often have more flexible refund policies, allowing you to cancel or modify your booking with minimal fees or penalties. They may also offer full refunds in certain circumstances, such as when a cruise is canceled by the cruise line.

Third-party booking platforms, on the other hand, may have stricter refund policies. They often have their own terms and conditions, which may differ from the cruise line’s policies. It’s important to carefully review the refund policies of both direct and third-party booking platforms before making a decision.

Loyalty Programs and Rewards

When it comes to loyalty programs and rewards, points are key.

With cruise line loyalty programs, you can earn points for every dollar spent on cruises. These points can then be redeemed for future bookings or onboard amenities.

In addition, earning points can unlock exclusive member perks. These perks can include priority boarding, complimentary upgrades, and access to special events.

Benefits of Loyalty Programs

If you’re a frequent cruiser, joining a loyalty program can offer you a range of exclusive benefits and rewards. Here are some of the perks you can enjoy:

Rewards Tiers : Loyalty programs often have multiple tiers, such as Silver, Gold, and Platinum, based on your level of loyalty. As you move up the tiers, you unlock more valuable benefits.

Member Benefits : Being a loyalty program member can give you access to special discounts, priority boarding, and onboard credits. You may also receive exclusive offers and early access to promotions.

Free Upgrades : One of the most coveted benefits of loyalty programs is the chance to receive complimentary cabin upgrades. This allows you to enjoy a higher category cabin without paying extra.

Onboard Amenities : Loyalty program members often receive additional perks like free Wi-Fi, spa discounts, and priority access to onboard activities and entertainment.

Earning and Redeeming Points

As a loyalty program member, you can earn and redeem points to unlock exclusive rewards and benefits during your cruise. One way to earn points is through cruise line partnerships, where you can earn points by booking with specific partner companies or by using their services while on board.

These partnerships can offer you opportunities to earn points faster and access additional perks. However, it’s important to be aware of point expiration policies. Some loyalty programs have strict expiration policies, meaning your points may expire if you don’t use them within a certain timeframe.

Others have more lenient policies, allowing you to accumulate points over a longer period. Make sure to understand the expiration policies of the loyalty program you’re enrolled in to ensure you can maximize your rewards and benefits.

Exclusive Member Perks

Maximize your cruise experience with exclusive member perks offered through loyalty programs and rewards. Take advantage of these member benefits and loyalty advantages to enhance your time at sea:

Priority boarding: Skip the long lines and be one of the first to step foot on the ship. Enjoy a seamless embarkation process and start your vacation stress-free.

Onboard credits: Receive credits that can be used towards various onboard amenities such as spa treatments, specialty dining, or even shore excursions. Treat yourself to indulgent experiences without worrying about the extra cost.

Cabin upgrades: As a loyal member, you may have the opportunity to be upgraded to a higher category cabin. Enjoy more space, better views, and enhanced amenities for an even more luxurious cruise experience.

Exclusive events and parties: Gain access to exclusive events and parties reserved only for loyalty program members. Mingle with like-minded individuals, enjoy complimentary drinks, and create unforgettable memories.

Flexibility and Customization

When booking a cruise, you have more flexibility and customization options when using a direct cruise line booking platform. These platforms offer personalized itineraries that allow you to tailor your cruise experience to your preferences and desires.

Whether you want to explore exotic destinations or relax in luxurious onboard amenities, a direct booking platform gives you the freedom to create the perfect itinerary for your dream vacation.

With a direct cruise line booking platform, you can choose from a wide range of itineraries that suit your interests and schedule. Want to spend more time exploring a specific port of call? No problem. With a direct booking platform, you can easily customize your itinerary to include longer stays at your favorite destinations. You can also choose from various onboard amenities, such as spa treatments, specialty dining options, and entertainment shows, to enhance your cruise experience.

Furthermore, a direct cruise line booking platform allows you to have greater control over the details of your trip. You can select specific cabin types, preferred dining times, and even add-on packages to make your cruise truly unique. This level of customization ensures that you have the freedom to design a cruise that meets your individual preferences and desires.

Potential Risks and Disadvantages

One potential risk and disadvantage of using a third-party cruise line booking site is the limited control you have over the details of your trip. When you book directly with the cruise line, you have the freedom to customize your itinerary, choose specific cabin locations, and even make special requests. However, when using a third-party site, you may find that your options are more limited, and you have less control over the details of your trip.

Here are four potential risks and disadvantages of using a third-party cruise line booking site:

Limited customization: Third-party sites may not offer the same level of flexibility and customization as booking directly with the cruise line. You may not be able to choose specific cabin locations or make special requests.

Cancellation policies: Third-party sites often have their own cancellation policies, which may differ from those of the cruise line. This can lead to confusion and potential financial loss if you need to cancel or make changes to your booking.

Hidden fees: Some third-party sites may advertise lower prices, but then add hidden fees during the booking process. It’s important to carefully review the terms and conditions to ensure you understand the total cost of your trip.

Lack of support: If you encounter any issues or need assistance during your trip, it may be more difficult to get support when booking through a third-party site. The cruise line may prioritize direct bookings and provide better customer service to those who booked directly with them.

While third-party sites can offer convenience and potentially lower prices, it’s important to weigh the risks and disadvantages before making your decision.

Frequently Asked Questions

Are there any hidden fees or additional charges that i should be aware of when booking through a third-party site.

When booking through a third-party site, it’s important to be aware of any hidden fees or additional charges. These can vary, so it’s crucial to read the fine print and compare prices before making a decision.

Can I Make Special Requests or Accommodations for My Cruise Booking Through a Third-Party Site?

You can make special requests for dietary or accessibility accommodations when booking through a third-party site. Enjoy the freedom to personalize your cruise experience and ensure a comfortable voyage.

What Happens if There Are Changes or Cancellations to My Cruise Itinerary? How Does This Differ Between Booking Directly With the Cruise Line Versus Using a Third-Party Site?

If there are changes or cancellations to your cruise itinerary, it’s important to know the policies. When booking directly with the cruise line, you may have more flexibility compared to using a third-party site.

Do Third-Party Booking Platforms Offer the Same Level of Protection and Guarantees as Booking Directly With the Cruise Line?

When booking through third-party sites, you may wonder about the level of protection and guarantees. Let’s start by saying that these platforms often offer similar safeguards as booking directly with the cruise line, ensuring peace of mind throughout the booking process and providing reliable customer support.

Are There Any Restrictions or Limitations to Using Loyalty Program Benefits or Rewards When Booking Through a Third-Party Site?

When using a third-party site, there may be limitations and restrictions on using loyalty program benefits and rewards. Make sure to check the terms and conditions to ensure you can take advantage of your rewards.

Scott is the passionate voice behind CruisingBuzz.com. With countless voyages under his belt, Scott's love for cruising is as vast as the oceans he's explored. Through CruisingBuzz.com, he aims to share his profound love for sailing with fellow enthusiasts and newcomers alike. When he's not writing or planning his next cruise adventure, Scott can be found gazing at the horizon, dreaming of the next port of call.

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The Ultimate Guide to Direct Line Cruises: Everything You Need to Know

Direct Line Cruises is a popular travel agency that specializes in providing customers with a seamless and stress-free cruise booking experience. With an extensive range of destinations and cruise lines to choose from, they offer something for everyone. In this ultimate guide, we will take a closer look at what Direct Line Cruises has to offer and why it should be your go-to choice for planning your next cruise vacation.

The Benefits of Booking with Direct Line Cruises

When it comes to booking a cruise, there are several advantages to choosing Direct Line Cruises over other travel agencies or booking directly with the cruise line. One of the main benefits is their expertise and knowledge in the industry. With years of experience, their team of professionals can help you find the perfect cruise that matches your preferences and budget.

Another benefit is the wide range of options available through Direct Line Cruises. They work with numerous reputable cruise lines, giving you access to an extensive selection of itineraries, ships, and destinations. Whether you’re looking for a family-friendly adventure or a luxurious getaway for two, they have got you covered.

Exceptional Customer Service

Direct Line Cruises prides itself on providing exceptional customer service from start to finish. Their team is dedicated to ensuring that every aspect of your cruise booking experience is smooth and enjoyable. From answering your initial inquiries to assisting with any changes or special requests, they are committed to going above and beyond for their customers.

Moreover, if any issues arise during your trip, Direct Line Cruises offers 24/7 support to assist you promptly. This level of customer service gives travelers peace of mind knowing that they have someone reliable who can assist them at any time.

Exclusive Deals and Discounts

One significant advantage of booking through Direct Line Cruises is access to exclusive deals and discounts not available elsewhere. They have strong relationships with cruise lines, allowing them to negotiate special rates and perks for their customers. From discounted fares to onboard credits and free upgrades, these exclusive offers can help you save money and enhance your cruise experience.

Direct Line Cruises also offers last-minute deals for those who are flexible with their travel dates. These deals can provide significant savings, making luxury cruises more affordable for budget-conscious travelers.

Convenient Online Booking System

Direct Line Cruises understands the importance of convenience in today’s fast-paced world. That’s why they have developed an easy-to-use online booking system that allows you to search, compare, and book your dream cruise in just a few clicks. The website provides detailed information about each cruise line, ship amenities, itineraries, and pricing options.

Additionally, their website features customer reviews and ratings that can help you make an informed decision when choosing your cruise. The user-friendly interface ensures a seamless booking process, making it convenient for both experienced cruisers and first-time travelers.

In conclusion, Direct Line Cruises is a top choice for anyone looking to book a memorable cruise vacation. With their expertise in the industry, exceptional customer service, exclusive deals and discounts, as well as a convenient online booking system, they offer everything you need to plan the perfect getaway. So why wait? Start exploring your options with Direct Line Cruises today.

This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.

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The Best Ways to Book a Cruise

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Not all cruise sites are created equal. While you may find comparable prices on different sites, each site has its own benefits, offers and cancellation policies. 

Before you book, though, have a look at these credit cards that come with cruise benefits to sweeten the pot even more.

What is the best way to book a cruise?

The best place to book a cruise will vary depending on what you're looking for out of the experience. We've broken out cruise booking sites based on common booking goals.

From our findings, here are the top cruise booking sites for your next vacation, plus the pros and cons they offer travelers.

For sailings across the Caribbean, Mexico or Central America: CheapCaribbean

CheapCaribbean.com is the best cruise website for the Caribbean, Mexico or Central America. It offers a best-price guarantee plus limited-time offers and discounts.

If you find a better deal within 24 hours of booking, CheapCaribbean will price match and beat it by $25. The company's customer service is available seven days a week, from 9 a.m. to 9 p.m. ET.

Best-price guarantee.

Customer service is available seven days a week.

Charges a $24.99 processing fee on reservations.

Must provide an email address to receive the best deals and promos.

» Learn more: The best cruise lines

For consulting reviews from other cruisers: Cruise Critic

Cruise Critic is an independent website that encourages community members to post reviews and share tips.

Its message boards offer ways for website visitors to ask questions and share feedback with others based on their personal experiences and opinions. The site also acts as a metasearch for cruise deals, pulling in prices from multiple cruise websites.

Read cruise reviews from travelers who've been on that itinerary before.

"Deal Score" ranks deals to find the best value.

Price tracker shows 90-day trends for cruise prices.

Must click through the deal to book your cruise on other websites.

Prices are not guaranteed and can change before booking due to fees and restrictions on the sites where the cruises are being sold.

To review several cruise prices at once: CruiseDirect

CruiseDirect is the best cruise website when all you want are cruise prices. It doesn't offer hotels, flights, rental cars or other reservations you may want for your next vacation. CruiseDirect does, however, offer bonuses for travelers booking through its site.

Travelers can filter search results by destination, cruise line or departure port on various ships. This site offers cruises for every type of traveler, from budget to luxury, and every type of ship, from riverboats to mega-ships.

Bonus offers on every reservation provide extra value.

Best-price guarantee and free reservation holds.

Buy now, pay later financing options.

Promos offered by cruise lines aren't exclusive to CruiseDirect.

Customer service can be unfriendly.

» Learn more: Should you insure your cruise?

For budget-friendly options: Priceline

Priceline was originally known for its "Name Your Own Price" promotions, but has grown into a full-service online travel agency offering flights, hotels, rental cars and cruises, saving consumers more than $1 billion dollars per year.

Travelers who book a cruise with Priceline receive up to $2,000 to spend at sea, plus waived deposits on their reservations.

Up to $2,000 to spend on board.

Waived deposits of up to $500 when booking your cruise.

110% best-price guarantee within 48 hours of booking.

Ability to book flights, hotels, rental cars and more from the same site.

Must call Priceline to get exclusive offers and unpublished fares.

Restrictions make the best-price guarantee harder to benefit from.

» Learn more: Tips for getting the best cruise deals

For booking travel experiences beyond the cruise: TripAdvisor

TripAdvisor is an online reviewer community where travelers share their experiences, pictures and ratings of hotels, suggested activities and more. This honest feedback and travel inspiration also make it one of the best websites to book a cruise.

Search over 70,000 cruise deals from more than 60 sites at once.

Dedicated ship pages share details, reviews, photos and itineraries.

Too many search results make it harder to narrow down your choices.

» Learn more: Are cruises all-inclusive?

To match with a vacation planner: Avoya Travel

Avoya Travel is a family-owned website that matches travelers with a vacation planner based on their preferences. It's the best way to book a cruise using a travel planner because it offers a low-price guarantee without charging extra fees for the planner.

The downside is that online pricing is not "live." Therefore, you must speak with a travel planner to get the latest prices and book your cruise.

Match with cruise planners according to your needs.

Does not charge Avoya fees for booking, changes or cancellations.

Get a low-price guarantee and the expertise of a vacation planner without extra fees.

Must become a member to unlock the best deals.

Pricing on the website is not "live" pricing, so actual cost may vary.

Cannot book a cruise online. You must speak with an independent vacation planner.

» Learn more: The best cruise insurance right now

To book a vacation package with an airline or hotel

American airlines cruises.

American Airlines AAdvantage members can earn airline miles when booking cruises at BookAACruises.com . All members earn one mile for every dollar they spend on cruise reservations, up to 10,000 miles. Some cruise specials offer up to 100,000 miles based on your selected cruise.

If you have an American Airlines credit card, you'll earn 2x miles, up to 20,000 miles. These miles and Loyalty Points count toward airline elite status. Additionally, trips booked through this site are eligible for promotions offered by the cruise lines.

Earn miles and Loyalty Points toward travel and elite status.

Cardholders earn 2x miles, up to 20,000 miles on cruises.

Cruise experts are available 24 hours a day, seven days a week.

Cruise reservations are offered by a third party, so customer service issues can be a challenge.

» Learn more: The best travel credit cards right now

Delta SkyMiles Cruises

Delta Air Lines is another airline that allows members to earn airline miles when booking cruises through its portal. Booking through SkyMilesCruises.com helps you earn Delta SkyMiles on your purchase.

Members get up to 10,000 miles on most cruises and up to 100,000 miles on luxury cruises. Plus, the site waives deposits on eligible cruise reservations.

Can earn up to 100,000 miles when booking a cruise.

Waives deposits when booking eligible cruises.

110% price guarantee within 48 hours of booking.

Most cruise awards are capped at 10,000 miles.

Miles earned are based on the length of the cruise, not the amount spent.

United Airlines Cruises

United Airlines MileagePlus members can earn up to 25,000 miles when booking a cruise through United at Cruises.United.com .

When you have a United Airlines credit card, you'll earn up to 45,000 miles. By offering up to 4x miles per dollar spent (or 7x as a cardholder), this site is the best way to book a cruise and earn airline miles on your purchase. If you have Premier status, you receive additional perks on select cruise lines, like wine and onboard credits.

Earn up to 7x miles on cruises.

United MileagePlus Premier members receive additional perks.

Can redeem miles to pay for some or all of your trip.

Not all cruises can be booked online.

Prices do not include a nonrefundable $24.99 processing fee.

Marriott Bonvoy Cruises

If you want to earn hotel points on your cruise, Marriott Cruise with Points is the best cruise website for you. You'll earn up to 6x points on your cruise purchase, or you can redeem Marriott Bonvoy points to pay for your trip.

Plus, Marriott cardholders can earn an extra 2x points when they use that card for their purchase. While most cruises max out at 25,000 Bonvoy points earned, some luxury cruise lines offer up to 250,000 Marriott points.

Earn up to 6x points on your cruise, up to 250,000 Marriott points.

Marriott cardholders receive an extra 2x points when paying with their cards.

Can use Bonvoy points to pay for your cruise.

Redemption value of Bonvoy points is only 0.4 cent.

Must call to book cruises using points.

Processing fee of $24.99 per reservation.

» Learn more: Airline credit cards vs. hotel credit cards

For cruise package deals: Costco Travel

Costco is a retailer that offers exclusive products and pricing to its members. Through its Costco Travel website , members receive exclusive prices and benefits when booking hotels, rental cars, cruises and travel packages.

Executive Members earn 2% back on Costco Travel purchases and receive additional benefits on select packages. Plus, Costco Anywhere Visa® Card by Citi cardholders earn 3% cash back rewards on Costco Travel purchases.

Earn 2% rewards and extra perks with Executive Membership.

Some cruises offer Costco gift cards or onboard credit.

Must be a member to book reservations with Costco Travel.

Directly with the Cruise Line

In some cases, booking directly with the cruise line can be best because it eliminates a third party. If there's a problem with your reservation or you need to make a change, you don't have to worry about the booking site and the cruise line pointing fingers at each other.

This may be the best approach if you know which cruise line you want to book and which cities you want to visit. However, you may miss out on promotions offered by third-party sites.

Simple search functions.

No hassles with third parties for problems, changes or cancellations.

Less likely to get scammed by fraudulent sites.

Miss out on deals offered by third-party sites.

Harder to compare prices, benefits and routes from multiple cruise lines.

Comparing cruise prices across websites

Without being able to compare prices, it can be a challenge to determine the best site for booking a cruise. To make it easier to compare, we priced out a 7-night Caribbean cruise for two adults. 

We selected the lowest-priced balcony room on Royal Caribbean departing from Miami in August 2023. Here are the results:

Mitigate cancellation policy risks with travel insurance

If you're worried your trip plans being disrupted by bad weather or a change of plans, travel insurance might help. This optional standalone insurance can be purchased separately from your cruise bookings.

But you might not even need to pay out-of-pocket for trip insurance because many credit cards offer travel insurance as a built-in benefit to customers who pay for travel expenses on that card.

» Learn more: The best credit cards for cruises

Travel cards with cruise benefits

You can get even more perks by booking your cruise with the right card.

on Chase's website

on Bank of America's website

on American Express' website

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel.

Receive 60,000 online bonus points - a $600 value - after you make at least $4,000 in purchases in the first 90 days of account opening.

Earn 80,000 Membership Rewards® Points after you spend $8,000 on eligible purchases on your new Card in your first 6 months of Card Membership. Terms Apply.

Get 25% more value out of your points when you book cruises through Chase.

Book with your card to get automatic travel protections for your cruise.

Redeem miles as a statement credit to cover spending on cruises.

Book with your card to get automatic travel insurance coverage for your cruise.

Earn 2x points on travel spending, including cruises and some ship excursions.

Book with your card to get trip delay reimbursement, trip cancellation coverage and other travel assistance services.

Get American Express Cruise Privileges Program benefits when you book at least five nights with eligible cruise lines. Terms apply.

Cruise program benefits include $300 credit redeemable toward dining and spa services plus amenities like wine, chocolates and champagne. Terms apply.

Booking a cruise recapped

When looking for the best way to book a cruise, the price is virtually the same on every website. The difference lies in how each seller sweetens the deal.

Several cruise booking sites set themselves apart from the competition by offering additional benefits to encourage booking through them. Additionally, being able to book other parts of your trip — like flight and excursions — on the same site, or offering access to a travel agent, distinguishes some of the best cruise websites. 

When prices are the same, we recommend cruise bookers compare the perks being offered, then book on the site with the most appealing bonuses, like onboard credits, airline miles, hotel points or cash back.

If you're searching for cruises on a third-party website, you may question the legitimacy of that site. This is especially true if the site doesn't look professional or some of the information is outdated.

For this reason, you should stick with one of the best cruise booking sites on this list because they've been vetted for legitimacy and have a good track record with travelers.

Yes, last-minute deals can be the best way to book a cruise. If your travel plans are flexible, these deals can save you a lot of money. Keep in mind that you may not be able to book your preferred destination or routing if it is sold out.

Unfortunately, most cruise lines do not offer free cancellations or changes to take advantage of price drops after you book. Passengers can always negotiate with a booking site or cruise line, but they aren't obligated to refund the difference. Instead, they may offer you onboard credit, complimentary excursions or credit toward another cruise booking.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Wells Fargo Autograph℠ Card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1.5%-5% Enjoy 5% cash back on travel purchased through Chase Travel℠, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

Up to $300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options

75,000 Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel.

CruiseDirect Review: Still worth the hype in 2024?

Whether you're looking for an action-packed adventure or a relaxing getaway, there's a cruise line that's perfect for you. CruiseDirect has your next adventure at sea. Check out our post to see if its worth it!

Have you ever cruised before? Set sail on a majestic vessel, checking into a luxe cabin with an ocean view. Strolling around the deck, you take in the fresh sea air as you watch seagulls glide through the sky. You can feel the excitement in the air as traveler's from around the world come together to explore new destinations.

If you haven't cruised before, then you're missing out! But don't worry, today I'm going to review CruiseDirect so you can see if they're worth the hype in 2024 and beyond.

CruiseDirect is a cruise company that offers a variety of cruises to different destinations around the world. They have cruises for all budgets and interests, so there's something for everyone. And with over 25 years of experience, they're one of the most experienced cruise companies.

But does CruiseDirect live up to the expectations? Let's find out!

What Is CruiseDirect?

CruiseDirect.com is a cruise company that helps you research, book, and arrange cruises online. With their latest technology updates, they've made it super simple to find cruises that fit your budget and schedule.

Their philosophy is that your vacation should start as soon as you visit their site. CruiseDirect has provided customers with rich, inspiring content to help ease decision-making. CruiseDirect is driven by its passion for cruise ship travel and its commitment to helping its customers find the perfect packages and book their dream vacations for less. Since 2001, their upgraded booking engine has been the best in the business, and they offer excellent customer service.

CruiseDirect can make your cruise dreams come true, whether it is your first time cruising or a seasoned cruiser. CruiseDirect makes booking cruises easy with their online search tool that lets you find cruises by departure date, length of cruise, destination & more.

Who Owns CruiseDirect?

John Maguire is the founder of International Voyager and CruiseDirect. He has always had a passion for traveling, which he pursued after college. During his time in this company, Maguire helped launch and later managed a port lecturing program. The program promoted Caribbean shopping and activities on all major cruise lines.

Maguire is known for his successful business ventures and love for family, travel, technology, sailing, skiing, and scuba diving. He's cruised on more than 100 different cruise ships! Talk about a well-traveled guy. Maguire is also an avid sailor and has captained boats worldwide, from the northeast United States to the Caribbean to Thailand.

Where Do CruiseDirect Cruises Go?

CruiseDirect cruises go to many unique places all around the world! Some of their most popular destinations include Alaska, Asia, Australia/New Zealand, the Bahamas, Bermuda, Canada/New England, the Caribbean, Europe, Hawaii, Mexico, and Panama.

CruiseDirect cruises allow travelers to see some of the most beautiful places on earth while enjoying their ship's luxurious amenities.

What Do CruiseDirect Cruises Include?

Cruises are a great way to see the world and have a ton of fun while you're doing it. And when you book with CruiseDirect, you know you're getting a great deal.

When you book with CruiseDirect, your cruise includes a variety of amenities and activities to keep you entertained throughout your journey. For example, all cruises have a free open bar, so you can enjoy cocktails by the pool or in the casino without worrying about racking up a bill.

In addition, free wifi is available on all CruiseDirect cruises so that you can stay connected with friends and family back home. And if you want to explore ashore, most cruises include free CruiseDirect shore excursions in each port of call. To top it off, CruiseDirect also offers free specialty dining on selected voyages.

Whether you're looking for an intimate dinner for two or a festive meal with friends, there's something for everyone to enjoy. Plus, drink packages are available for purchase if you want to enjoy unlimited drinks throughout your cruise. With so much included in the price, booking with CruiseDirect is the best way to get the most value for your money.

How To Book A Cruise From CruiseDirect?

Cruising is a great way to see different parts of the world while only unpacking once! CruiseDirect is an excellent option if you're considering booking a cruise. Here's how to book a cruise from CruiseDirect:

Visit their website or talk to a representative to see what plans they offer.

Once you've decided on a schedule, select your desired cruise, date, and destination. Enter the number of guests, ages of guests, and your email address on the next page. Then select your room type from the interior, outside, balcony, or suite plans. Check your total, apply any special offers if you have them, and then press "select."

Next, you'll be prompted to select your stateroom. Choose your desired room from the available rooms highlighted in purple and press select. Check your price details, and add your dining preferences on the next page. Also, input each passenger's information, and enter your phone number. Then press "book now."

On the next page, confirm your payment schedule and enter your card details. Also, add your billing information and tap on the "make payment option." And you're done. Now you can enjoy all that CruiseDirect has to offer without a care in the world.

How much do CruiseDirect cruises cost?

Cruises are fabulous, affordable vacations that offer a little bit of everything for everyone on the team. At CruiseDirect, you can find cruises for as little as $75 per person, depending on the time of year, length of the trip, destination, and add-on amenities. Higher-end cruises can cost up to $1500 per person.

Cruises are a great way to see multiple destinations without worrying about packing and unpacking your bags every few days. Plus, there's always something to do on a cruise ship, whether taking part in one of the many scheduled activities or simply relaxing by the pool with a good book. And let's not forget the food! Cruise ships are known for their all-you-can-eat buffets and 24/7 room service.

But wait! Don't forget to look at my cruise packing list before you depart for your cruise trip; it will save you from chaos and mishaps down the road.

Bon, voyage!

CruiseDirect's Cancellation Policy

When you book a cruise with CruiseDirect, you can be confident that you're getting the best price possible. They offer a Price Match Guarantee on every cruise, so if you find a lower price elsewhere, they'll match it. Plus, they have special deals and discounts you can take advantage of to save even more.

If you need to cancel or make changes to your booking for any reason, their team is there help. They understand that things come up and plan change, so they've designed their Cancellation Policy to be as flexible as possible.

There are no cancellation fees if you cancel more than 60 days before your cruise departs. And if you need to change your travel dates or make any other changes to your booking, the following is the fee schedule you need to follow.

Fees you might incur with CruiseDirect

These fees may be assessed if changes are made after deposit or if the booking is canceled:

Air deviation: $35.00 - $50.00 per passenger

Bounced check: $50.00 per check

Cancellation: $35.00 per person

Name change: $35.00 per name

Reissue or reroute documents: $15.00 per package

What Are People Saying About CruiseDirect?

CruiseDirect has earned a reputation for being a customer-friendly company that goes above and beyond to ensure its clients are satisfied. Travelers from all over the world have praised CruiseDirect for their helpfulness before and after cruises and their competitive pricing.

In addition, many customers appreciate the company's wide selection of cruise options, noting that there is something for everyone. Whether you're looking for a luxurious getaway or an affordable family vacation, CruiseDirect is sure to have an option that suits your needs.

Hans Vega of CruiseDirect is known for his excellent customer service. When one customer had difficulty booking a family cruise trip, Hans went above and beyond to help. He even offered to book the rooms next to each other or across the hallway.

This level of customer service sets CruiseDirect apart from other travel booking websites. Eugene Marc also called the customer when he said he would, further establishing CruiseDirect's commitment to its customers. These two customer service representatives are just a few of the many reasons why CruiseDirect is the best choice for booking your next vacation.

What Are The Critical Reviews Of CruiseDirect Saying?

Overall, the customer reviews for CruiseDirect are positive. Customers appreciate that they can find great deals on cruises through the site and find the chat function helpful in answering questions quickly. However, a few critical reviews mention some negatives about the company.

Some customers have complained that they were charged more than the published rate. Others have had problems with their rooms, either being given the wrong room or being unable to get a different room when requested.

Despite these few negative CruiseDirect reviews, the vast majority of customers report having a positive experience with CruiseDirect.

Are CruiseDirect cruises worth it?

In short, yes! Most CruiseDirect travelers think so! In fact, CruiseDirect received a 4.55-star rating from more than 180 CruiseDirect reviews on public rating sites.

Some common complaints include hidden fees for changing or canceling a cruise and not getting a preferred room on the cruise.

Despite these drawbacks, many cruisers find the experience worth the price tag. The all-inclusive nature of most cruises means that food, drink, and entertainment is covered in the initial cost, super convenient! In addition, cruising offers opportunities to visit multiple destinations in a single trip - perfect for those who love to explore.

But, if you want to compare CruiseDirect against another similar cruise company. Check out our full-length review on Uniworld River Cruises .

So, are cruises worth it? It depends on what you're looking for in a vacation. But if you're looking for an all-inclusive getaway with plenty of opportunities to see new places, CruiseDirect might be the right choice for you.

Our Rating: 4.4/5 ‍

• Multiple cruise deals
• 12+ types of cruise lines
• Smooth onboarding experience
• Includes specialty dining options
• Fees for canceling/changing the cruise
• Unfriendly customer agents

Ready to start planning?

Cruise Direct is a great resource for planning your next vacation, but you can make the process even easier.

Disclosure : Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

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The Best Websites to Book a Cruise in 2024

Looking for the best website to book your cruise ?

We wouldn’t be surprised if after a little bit of searching, your head is spinning a little bit.

Think of all the options you have to consider — the length of your trip, the cruise line, the ship, the date, ports of call, and more. And that’s before you even decide on which website to use to book your cruise.

Cruising is big business, and that’s why you have dozens of websites at your disposal, all competing for your travel dollars.

From the major cruise line websites like Carnival.com to major travel portals such as Orbitz or Expedia to lesser-known sites that specialize in cruises like AvoyaTravel.com, it can seem like your options are nearly unlimited… and overwhelming.

The good news? It doesn’t have to be stressful to book a cruise.

To help you out, we detailed the pros and cons of the best websites to book your cruise below. Before we get too far, however, there’s something you should know about price shopping for cruises online.

Cruise Buying Tip: Prices Are Often the Same Across Every Site

If you are worried about finding the best price for your cruise, there’s some good news and bad news. The good news is that cruise prices are usually the exact same across every single website you search .

Below are the results of a search we recently did for a July 2024 Carnival cruise from Miami aboard Carnival Celebration, with prices listed for each website:

As you can see, they all have the exact same rates. That means you don’t have to run yourself ragged trying to find the best deal.

The bad news? If you’re a deal-hunter, there isn’t some magic website that has cruise fares for dramatically cheaper than everyone else (that we’ve ever found). But there are differences on where you book.

That’s because some sites can offer perks like onboard credit or even a direct phone number to call to talk to someone with any questions you might have before you cruise.

So should you just find any random site and book your cruise? We’d suggest not. Below we lay out the advantages and disadvantage of booking with each different type of website.

For more on getting the best deal on a cruise, see our 10 Rules to Getting the Best Deal on a Cruise here .

Booking Direct Through Cruise Line Websites

It used to be that if you wanted to book a cruise, you’d visit a travel agent or call up the cruise line. You can still take those routes, but the cruise line websites make it simple to book your trip.

Every major cruise line allows you to book online and do everything from find a cruise to make upgrades, buy extras like drink packages, and pay for the trip. In other words, you can book your spot on the ship completely online at any time of the day.

Specific cruise line websites include:

• Carnival.com
• RoyalCaribbean.com
• DisneyCruises.com
• MSCCruisesUSA.com
• Princess.com

Each of these cruise line websites will allow you to be as narrow or as broad with your search as you wish. You can search all cruises, or search for trips on a specific ship, leaving a specific date, and from a specific port.

Advantages: The good thing about booking directly through the cruise line then there is no third-party company to deal with should there be an issue with your trip. Want to make a change or get a refund? You don’t have to worry about any sort of mix-up between the cruise line and another website. While this is rarely an issue, it could happen.

Disadvantages: The main drawback of using a cruise line website? It’s like going to a buffet and restricting yourself to only the salad bar.

Cruise line websites only have cruises from that line, so you are limiting your options of prices, ships, dates, and itineraries. In other words, if you’re looking for the absolute best deal or the most flexible schedule, you aren’t likely to find it searching only one cruise line.

If you are loyal to one specific cruise line, then that’s ok for you. But if you want to see all your options, it’s better to do a search on an “aggregator” website that will search all the cruise lines for that perfect vacation.

Bottom line: Know which cruise line you want to sail? Then going directly to the cruise line site is a good idea. Just know that if you want the cheapest deals or the most available cruises, then opening your search to more lines is ideal.

Booking on Aggregator Websites

While aggregator websites sound complex, they are actually just search engine for travel bookings. In fact, you’ve likely searched on these sites before for a hotel or a rental car. The sites include the big names that you’ve seen advertised heavily on TV and the Internet:

• Travelocity.com
• Expedia.com
• TripAdvisor.com

Just like searching for a hotel room, you can search these websites for a cruise across all of your options. This means being able to search across all the lines at once. They also give you the ability to narrow searches to specific dates of cruising, length of trip, destination, port of departure and more.

One thing to note is that many websites in this space are actually owned by a single company — Expedia. For instance, Expedia.com, Travelocity.com, and Orbitz.com, are all part of the Expedia family.

That means you’re going to find the same prices across these sites, along with similar search functions.

Advantages: There are two main advantages to using an aggregator website. First, they allow you to search across every cruise line.

So if you want to sail from Miami, you’ll see all the options from the port for every cruise line. That gives you a better chance of finding something that matches your budget and schedule versus just searching one line.

In addition, while aggregator websites will almost always have the same prices you’ll find everywhere else, they often offer perks you won’t find on the cruise lines websites.

For instance, a cruise might be priced the same as another website, but will have an offer of free onboard credit as an incentive to book through them. These perks usually aren’t huge, but are a nice to have.

Disadvantages: The drawback is that booking through third-party websites introduce a “middle man” into your cruise booking. The vast majority of the time that creates no issue.

However, if there is a reason where you need to change your booking or get a refund, then it could be a little more complicated than booking directly through the cruise line.

So should you use aggregator sites? We think so as they can help you look at every cruise available to find one that fits. Smart cruise shoppers use them to look at all their options and see what sort of incentives they have for booking through their site.

Bottom line: Not sure which cruise line you want? An aggregator site will search them all at once, allowing you to sort by price, date, and more. Use these to find the best deals and the most flexible dates.

Booking Through Specialized Cruise-Travel Websites

In addition to the large cruise aggregators, there are a number of smaller websites focused solely on cruises.

These sites include:

• AvoyaTravel.com
• CruisesOnly.com
• Cruises.com
• VacationsToGo.com

These websites are similar to the large aggregator websites in that they can help you search through every cruise out there to find the best deal. The difference? These websites focus solely on cruises.

With a focus on cruising, they are able to better serve cruise passengers — including having staff that you can call directly to help you book.

In other words, these sites are more akin to having your own travel agent to help you with the booking process compared to only a website.

That’s a big help if you’re not entirely sure about which cruise you should book. As well, these sites often have deals and incentives to entice you to book.

Advantages: Like the larger aggregators, the niche booking websites offer the ability to search across multiple cruise lines to see all of your options. As well, many of these sites also offer their own special incentives such as onboard credit or low deposits for booking through them.

In addition, these sites feature their phone number prominently for those who wish to talk to a person about their reservation. You don’t always find that with the large aggregation websites. Their staff are also focused on cruises, giving you someone who knows what they are talking about compared to someone with more general travel knowledge.

Disadvantages: While booking through these sites is largely the same as through the cruise line or an aggregator, we’ve found the incentives can be somewhat confusing.

For instance, one recent search promoted free gratuities on trips booked through the site, but we couldn’t find any mention of this once we actually started the booking process. Digging further, the incentive applied only to certain cruises, despite being heavily promoted.

That’s where having the phone number to call an agent of the company directly is a big help in getting things explained.

Bottom line: Sites like these offer the benefit of searching multiple cruise lines and the help of an agent you can call to help you book.

Booking Through Costco Travel

Are you a Costco member? If so, then you can book cruises online through the store. In fact, the offers are good enough that it’s usually worth it to become a member for a year just to book a cruise.

You can book online at CostcoTravel.com

Costco is well-known for its low prices, great deals, and customer service. Buying a cruise through the store might not enter many people’s minds, but it can save you big.

Like other cruise-buying websites, Costco offers rates that are in line with what you’ll find anywhere else. However, the big difference is that Costco offers special incentives to book through their site. This includes Costco Shop Cards — a gift card to the store.

Advantages: While the deals change from day to day on aggregator websites, Costco’s incentives are simple and straightforward. If you book through them, then they offer Costco Shop Cards. The amounts can be high as well.

For example, we found a cruise offering a $45 Costco Cash Card for booking the cheapest stateroom for just $409. In other words, that deal is like getting 11% off the price of your cruise . The cash increases substantially with upgraded cabins.

Disadvantages: First, in our searches, sometimes Costco’s pricing seems to jump around quite a bit. So you’ll see one price, click through, and then another price appears. Even so, sometimes that works in your advantage with seeing lower prices than you thought. Sometimes it doesn’t, but the Costco Shop Card more than makes up the difference.

The other disadvantage is that you need to be a member of Costco to book. An annual membership costs $60. In addition, the Costco Shop Cards are only valid at the store. It’s not the same as actual cash.

Bottom line: Costco can offer great cruise deals if you are a member, but not everyone is.

Final Recommendation for the Best Websites to Book a Cruise

Costco Members: If you are a Costco member, then we suggest CostcoTravel.com as the best website to book a cruise. It’s the largest and simplest incentive we’ve seen for booking online. Prices are competitive, but the cash back offers provide a lot of value. Just be sure to compare the total price there with what you find on other sites before booking.

Non-Costco Members: If you aren’t a Costco member and don’t want to join, then we suggest looking first at the specialized cruise travel sites to search all your options and find the cruise you want.

If the site offers a good incentive for booking through them, then know that you’ve found a good deal. If the incentive isn’t that strong or you don’t want to go through a third-party to your reservation, then booking directly through the cruise line is your best bet.

FAQ About Booking Cruises Online

How do I know if a website is legit to book a cruise? There are dozens — if not hundreds — of websites that you can use to book your cruise. Frankly, not all of them look professional, so it is understandable you might question the legitimacy of a website or their deals.

We suggest you stick with the websites mentioned here or other well-known spots.

Above all, remember the age-old rule that if something sounds too good to be true, it likely is. Be wary of any websites advertising cruise deals that are significantly less than the same cruise priced elsewhere.

What about booking last-minute cruise deals on websites? It makes sense that if a cruise cabin is about to sail empty the price would drop to fill it up. In reality, this doesn’t usually happen. In fact, cruise lines consistently have occupancy rates above 100% — meaning that more than two passengers are in some cabins.

By waiting until the last minute you aren’t likely to find great deals, but it will mean that you have fewer cabin choices. It’s best to book earlier compared to later.

What if I book on a website and the price drops? Cruise prices can fluctuate. It’s possible that if you book one day, the next day the price may go down. The good news is that the price is unlikely to move much (unlike airfare).

So what do you do if the price does change? In that case, you’ll want to contact the website that you booked through — not the cruise line (unless you booked through the cruise line’s website). For example, if you book through CostcoTravel.com, then contact them first for any price drops you see.

Have more questions about the best website to book a cruise? Let us know in the comments below.

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CruiseCompete.com allows you to get quotes from multiple travel agencies by requesting a quote only once. You open an account for free, enter the date/cruise you want to go on (their site has info on itineraries, dates, etc) and then travel agents will respond with their pricing and special deals (OBC’s, etc).

I totally agree. I know people like to think they’re getting a “deal” but there aren’t that many deals out there. Most websites and TA’s are basically selling the same thing, for the same price. Where you will find better “value” sometimes though, is with a travel agent that can help put the pieces of the trip together for you. You’re getting more personal service, without paying more. A nice little bonus when we booked through an online TA was that we received an onboard credit that we weren’t expecting, which was nice. The deals likely come with whatever credit card you use, getting points or cash back. Some cards are pretty generous with their cashback on certain things.

You are dead wrong about costco cash cards. As a costco member you can cash the cards at any store for actual cash money. Done so many times.

That’s a good tip.

What about booking thru an independant, or franchise, agent? ONLY an indepent person is able to/allowed to give you back some of their commission. Most often as OBC – but heck $100 of OBC pays your gratuities. fyi: There are THOURSANDS of agents that have the SAME inventory as Cruises Only. ALL under the World Travel Holding Umbrella.

Vacations to go has a amazingly well laid out web site with every imaginable ship or itinerary feature. Just check it out and see. Great price and incentives as well

Why no mention of “www.Vacationstogo” ? I booked many at a reduces price on their website.

you didn’t mention booking through credit card companies. For instance, you can earn points for booking your cruise through Capital One, or, if you have discover you can earn 5% cash back through booking a cruise. Also, There are a few other sites such as Sears or Shop Your Way where you can book vacations. It’s not just going to the travel aggregator sites. if you can’t find a lower price, at least you can get a discount through these card companies. If you have the card that is.

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