How To Close Safari Windows On IPad

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  • Software & Applications
  • Browsers & Extensions

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Introduction

Closing Safari windows on an iPad can be a simple yet essential task for many users. Whether you're new to the iPad or a seasoned user, knowing how to efficiently close Safari windows can help streamline your browsing experience and keep your device organized. In this article, we'll explore three methods to close Safari windows on your iPad, allowing you to navigate the web with ease and manage your browsing sessions effectively.

As we delve into these methods, it's important to note that closing Safari windows can help conserve system resources and enhance the overall performance of your iPad. By closing unnecessary windows, you can free up memory and processing power, which can contribute to a smoother and more responsive browsing experience. Additionally, closing Safari windows can help declutter your browsing history and tabs, making it easier to find and access the content that matters most to you.

Whether you're looking to close individual tabs or clear out multiple windows at once, understanding these methods will empower you to take control of your browsing sessions and optimize your iPad's performance. From utilizing the Tab View within Safari to leveraging the App Switcher and the Settings app, we'll cover a range of techniques that cater to different preferences and browsing habits.

By mastering these methods, you'll be equipped to efficiently manage your Safari windows, ensuring that your iPad remains organized and responsive as you explore the vast expanse of the internet. So, let's dive into the various approaches and discover how you can effortlessly close Safari windows on your iPad, allowing you to make the most of your browsing experience.

Method 1: Using the Tab View

When it comes to managing your open Safari windows on your iPad, utilizing the Tab View is a convenient and intuitive method. To begin, launch the Safari app on your iPad and ensure that multiple tabs or windows are open. Once you have multiple tabs open, tap the icon in the upper-right corner of the Safari app that resembles two overlapping squares. This action will transition you to the Tab View, where you can see all your open tabs displayed in a visually accessible manner.

In the Tab View, you can effortlessly navigate through your open tabs by swiping left or right on the screen. This allows you to preview the content of each tab and identify the ones you wish to close. Once you've located the tab you want to close, simply swipe it towards the top of the screen. As you perform this gesture, the tab will smoothly disappear from the Tab View, indicating that it has been successfully closed.

If you have multiple tabs to close, you can repeat this process for each tab until you've cleared out the desired windows. This method provides a visual and interactive way to manage your open tabs, enabling you to swiftly close individual windows without the need to navigate through complex menus or settings.

Furthermore, the Tab View allows you to gain a comprehensive overview of your open tabs, making it easier to identify and prioritize the tabs you want to close. This visual approach to tab management can enhance your browsing experience by providing a clear and organized view of your open windows, allowing you to make informed decisions about which tabs to keep open and which ones to close.

By leveraging the Tab View within Safari, you can efficiently close individual tabs on your iPad, ensuring that your browsing sessions remain organized and streamlined. This method offers a user-friendly and visually engaging way to manage your open tabs, empowering you to take control of your browsing experience with ease and efficiency.

Method 2: Using the App Switcher

Another effective method for closing Safari windows on your iPad involves utilizing the App Switcher. The App Switcher provides a convenient way to manage and close multiple apps, including Safari windows, with just a few simple gestures.

To access the App Switcher, start by swiping up from the bottom of the screen and pausing in the middle of the screen. This action will reveal the App Switcher, displaying all the open apps and Safari windows in a visually accessible layout. You can then locate the Safari windows you wish to close by swiping left or right within the App Switcher, allowing you to preview the content of each window.

Once you've identified the Safari window you want to close, simply swipe it upwards off the screen. As you perform this gesture, the Safari window will smoothly disappear from the App Switcher, indicating that it has been successfully closed. If you have multiple Safari windows to close, you can repeat this process for each window until you've cleared out the desired tabs.

The App Switcher provides a seamless and efficient way to manage your open Safari windows, allowing you to swiftly close multiple windows without the need to navigate through the Safari app itself. This method streamlines the process of closing Safari windows, enabling you to declutter your browsing sessions and optimize the performance of your iPad.

Furthermore, the App Switcher offers a comprehensive view of all your open apps and Safari windows, making it easy to identify and prioritize the windows you want to close. This visual approach to app management empowers you to efficiently navigate through your open Safari windows, ensuring that you can quickly close the tabs that are no longer needed.

By leveraging the App Switcher, you can effectively close multiple Safari windows on your iPad, enhancing the organization and responsiveness of your browsing experience. This method provides a user-friendly and intuitive way to manage your open Safari windows, allowing you to take control of your browsing sessions with ease and efficiency.

Method 3: Using the Settings App

Utilizing the Settings app to manage Safari windows on your iPad offers a distinct approach to closing multiple tabs efficiently. This method provides a systematic way to clear out your browsing sessions, allowing you to streamline your open Safari windows with ease.

To begin, navigate to the home screen of your iPad and locate the Settings app. Once you've accessed the Settings app, scroll down the left-hand menu until you find "Safari." Tap on the "Safari" option to access a range of settings and preferences related to the Safari browser on your iPad.

Within the Safari settings, you'll find an option labeled "Close Tabs." Tapping on this option will present you with several choices for managing your open Safari windows. One of the available options is "Manually," which allows you to manually close individual tabs as needed.

By selecting the "Manually" option, you can effectively close multiple Safari windows at once. This approach provides a convenient way to declutter your browsing sessions and ensure that your open tabs remain organized and manageable. Once you've chosen the "Manually" option, you can proceed to close individual tabs within the Safari app as needed.

Additionally, the Settings app offers a centralized location for managing various aspects of your iPad's functionality, including Safari window management. This method allows you to access Safari-related settings and preferences in a structured and intuitive manner, providing a seamless way to customize your browsing experience.

Furthermore, the Settings app provides a comprehensive overview of the available options for managing Safari windows, empowering you to make informed decisions about how you want to handle your open tabs. This approach enhances the flexibility and control you have over your browsing sessions, ensuring that you can tailor the Safari window management process to suit your preferences.

By leveraging the Settings app to manage Safari windows on your iPad, you can efficiently close multiple tabs and optimize the organization of your browsing sessions. This method offers a structured and user-friendly approach to managing open Safari windows, allowing you to take control of your browsing experience with precision and ease.

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How-To Geek

How to close all safari tabs at once on iphone and ipad.

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Quick Links

How to close every tab by pressing the tab switcher button, how to close all safari tabs on the tab switcher screen, how to reopen recently closed tabs, key takeaways.

  • Close all your Safari tabs at once by long-pressing the tab switcher button and selecting "Close All Tabs" in the pop-up menu. Confirm with another tap.
  • Another way to close all tabs is by long-pressing the "Done" button on the tab switcher screen and selecting "Close All Tabs" in the pop-up menu. Confirm again.
  • To reopen recently closed tabs, tap the tab switcher button, long-press the "+" button, and select the desired tab from the "Recently Closed Tabs" list. Stay out of Private Browsing mode. Good luck!

If you have dozens of tabs open in Safari on iPhone or iPad and need to clear them out quickly, it can be tedious to "X" them out one at a time. Luckily, there are two ways to close all your Safari tabs at once, and they also work in Private Browsing mode. Here's how.

First, open "Safari" on your iPhone or iPad. While on any page, locate the tab switcher button, which looks like two overlapping squares. On the iPad, you'll find it in the upper-right corner of the screen.

On the iPhone, it's in the lower-right corner of the screen.

Place your finger on the tab switcher button and hold it there for a moment, preforming a "long press." In the menu that pops up, select "Close All Tabs." (There will be a number in the choice that lists the number of open tabs.)

When Safari asks you to confirm with another pop-up, tap "Close All Tabs" again. After that, all of your browser tabs will close.

There's another way to quickly close all tabs in Safari on iPhone and iPad. First, open "Safari," then tap the tab switcher button once.

On the tab switcher screen, locate the "Done" button, which is located in the upper-right corner of the screen on the iPad and in the lower-right corner of the screen on the iPhone.

Long-press the "Done" button — place and hold your finger there for a moment until a pop-up appears. In the pop-up, select "Close All Tabs." The exact name of the pop-up action will vary, depending on the number of tabs you have open.

Safari will ask you to confirm closing all the tabs with another pop-up message. Select "Close All Tabs" again. Then all of your Safari tabs will close instantly. The same action works in Private Browsing mode. Pretty handy!

If you accidentally closed all of your tabs and would like to get them back, you can retrieve them one at a time as long as you aren't in Private Browsing mode . Just tap the tab switcher button, then long-press the "+" button until a "Recently Closed Tabs" list appears . From there you can tap on entries in the list to open them again in Safari. Good luck!

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How to clear Safari’s cache and cookies on Mac

safari window empty

There are a handful of situations when clearing Safari’s cookies or cache–one of the places where Safari stores website data to avoid having to download it afresh each time you access a site–can help improve your browsing experience.

The first is when websites simply stop working when you access them on Safari. Perhaps Facebook stops updating with new posts, for example, or the images on a site don’t appear as they should. If this happens, it’s likely the cache has become corrupted.

Alternatively, if you find that personal info automatically completed on sites isn’t correct, deleting cookies can help. These are small files that sites use to save data about you and what you do on the site.

Even if none of these problems affect you, periodically cleaning browser data can help protect your privacy from snoops who want to discover what you’ve been up to online. In this article, therefore, we explain how to clear Safari’s cache and cookies on Mac.

We also have an article that explains How to clear cache on a Mac.

How to clear Safari cookies and cache for websites

Cleaning cookies and the cache data for individual sites can be done via Safari’s Settings/Preferences.

  • Open Safari
  • Click on Safari in the menu at the top of the screen.
  • Click on Settings or Preferences (depending on the version of macOS you are running).
  • Go to the Privacy tab.
  • Click on Manage Website Data…
  • Choose Remove All or select websites individually to remove.

After the data is loaded you’ll probably see a long list of websites. You can choose to Remove All or just select individual websites you want to remove from this list. If you want to select a number of different sites you can click on one and then press and hold the Command key to select a second, third or fourth and so on. We recommend that you don’t select hundreds this way – it’s better to delete in batches just in case you have to start over.

If you would prefer to select all and then deselect the ones you want to keep you can do so. Use Command + A to select all, then press and hold Command while clicking on any website you are happy to keep in this list. Just click Remove afterwards, not Done, as that will just undo all your hard work.

There’s a search field you can use to track down individual sites.

Bear in mind that deleting cookies might remove autocompleted login usernames and passwords for sites, and will almost certainly log you out of that site if you’ve configured it to automatically log in each time you visit.

How to clear Safari's cache and history on Mac: Privacy

How to clear Safari cache

The hidden Safari Developer menu can be used to clear just the cache, leaving cookies and the browser history in place. This is a very useful diagnostic step to take before removing those two items if a website behaves badly.

If you just want to clear all your cache you can do so by following these steps:

  • Open Safari.
  • Click on Safari in menu bar at top of screen.
  • Click on Settings/Preferences (depending on the version of macOS you are running).
  • Click on the Advanced tab.
  • Check the box beside Show Develop Menu in Menu Bar.
  • Now there will be a new Develop tab in the menu at the top of your screen. Click on this.
  • Click on Empty Caches.

Alternatively click on Option/Alt + Command + E.

Close any open Safari windows and select Empty Caches on the Develop menu. Then click File > New Window to start Safari with a clean cache.

How to clear Safari's cache and history on Mac: Empty caches

How to remove autocomplete data from AutoFill

Safari’s AutoFill tool can fill in username and password details on websites as well as credit card details and other elements like your address and email details.

This can be really useful, but it can also be annoying if the data it fills in is incorrect or out of context. It’s also a problem when AutoFill helpfully enters old or incorrect passwords or emails and addresses.

You can change this data, or delete it by following these steps:

  • Click on Safari.
  • Click on Settings/Preferences.
  • Choose the AutoFill tab.
  • Here you can edit contact information, usernames and passwords, credit cards and other data. Click on Edit beside the category you want access to.
  • You’ll need to enter your password or use Touch ID to gain access.

Delete incorrect data: If you are finding that Safari is autofilling incorrect data about you–your address, for example–click Edit beside Using information from my contacts. This will open up your Contacts app. Your card will be at the top or under My Card. You can add and amend data about you here.

How to clear Safari's cache and history on Mac: Autofill

Delete incorrect passwords and site logins: If you wanted to delete incorrect passwords, for example, you can just click on the Passwords tab. If you know which password you want to remove search for the website or service and then find the older password option (if there is more than one) and select it and then click on the – below the column to remove it. You can then select Delete Password. If that means there is no password saved for that website, you can then recreate the entry for the site by clicking the Add button. You’ll first need to provide the URL of the site (that is, something like https://facebook.com ), and then type the username and password alongside (hit the Tab key to move from field to field).

See: How to autofill passwords, bank cards, names and addresses for more.

How to clear Safari's cache and history on Mac: Site logins

Delete logins and passwords system-wide

Pruning site logins can also be done via the Keychain Access app, which you’ll find in the Utilities folder of the Applications list in Finder, although you should be very careful using this app because it pretty much controls the entire security operation of your Mac! However, by removing errant username and password entries here you’ll stop virtually all of your Mac apps using them, and not just Safari.

Just type the name of the site into the Search field, and look in the list of results for entries of the kind Web Form Password. Right-click the entry and select Delete.

Changing password keychain Mac

If you want to delete your Chrome or Firefox cache, cookies or browsing history read: How to delete your Mac browsing history . For alternative web browsers take a look at: Best web browser for Mac.

Feedback Assistant Boycott

Fix Safari Private Window Empty Page

July 31 2024.

Dearest gentle reader, this author opens new Safari windows with an empty page, like a proper member of The Ton.

Safari General Settings

A new private window normally appears as below, untitled.

Safari Untitled

Back in April, I posted on Mastodon about a bug introduced in Safari Technology Preview version 192 that caused the start page rather than an empty page to be shown in new private windows. Although a later version of Safari Technology Preview fixed this bug, it nonetheless made its way into Safari version 17.5 and continues to plague Safari 17.6.

Safari Start Page

I thought the purpose of Safari Technology Preview was to find and fix bugs before they affected Safari?

Oddly, the wrong private window appeared on my Mac mini but not on my MacBook Pro. Naturally, then, I decided to diff the output of defaults read com.apple.Safari from the two Macs. After some experimentation, I discovered the culprit: the Safari defaults included the key PrivateBrowsingExplanationState on my MacBook Pro but not on my Mac mini. You can use the following Terminal command to work around the Safari bug and restore the empty page to new private windows.

defaults write com.apple.Safari PrivateBrowsingExplanationState -integer 1

Remember, gentle reader, you heard it first in these pages!

Yours Truly, Jeff Johnson (not a pseudonym)

Google: Your search - PrivateBrowsingExplanationState - did not match any documents.

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Type your question below or sign in to reach a support agent

  • Discussions

safari window empty

Anon102531 (Customer) asked a question.

Recently (maybe with the 4.92 version update?) I noticed starting last pass opened up a blank window (see screenshot). I'm on a Mac (12.3.1). The safari extension doesn't seem to work so well either anymore (autofill works but only after clicking "fill" from menu icon). I also have to login to the Lastpass App each time I open it. I wonder if the pop up is an authentication window not displaying properly? Any idea what's going on? I uninstalled and reinstalled but still same. I've had to resort to using Chrome again (extension works fine there).Blank pop up window

  • LastPass Discussions

safari window empty

AshC (Customer)

We've now confirmed that all 2-factor authentication attempts are successful with the newest LastPass app for Safari.  If you haven't already, please check for updates and let us know if you see any more issues.

Thank you. 

safari window empty

jkpalmer5203 (Customer)

There seems to be a lot of the users responding to this thread indicating that the problem may be associated with 2FA.

I do not have 2FA enabled and have never enabled it, so 2FA may not be related to the problem.

Just sayin....

Anon102531 (Customer)

Update: I completely uninstalled (AppCleaner) Lastpass App and reinstalled it. Looks like the LastPass App has even updated to version 4.93, but still this crazy little blank window still pops up.  When I sign in to Lastpass and close out of the app and Safari, the blank window appears when starting up either Lastpass or Safari... and I'm signed out of Lastpass on both. I can close the blank window, sign in to the App (which signs me into the extension), but the process loops again once I close out of them. Major pain....

Just started experiencing this issue after updating my Mac OS X and Safari.

  • Computer - Apple iMac27 
  • Mac OS X - 11.6.5
  • Safari - 15.4
  • LastPass - 4.94.0

Extension no longer functions.

Appears as though I must use the LastPass.app on my Mac, which I never had to do before.

The app has problems, such as not logging out after set number of minutes - a no-no in my opinion.

Support only appears to be "versed" only with portable devices / phones and not computers.

Very frustrating.

safari window empty

brian97028 (Customer)

If anyone else is still looking for a solution, I just used Time Machine to restore version 4.92.0 and that fixed it for me.

safari window empty

Bundle9312 (Customer)

I can't remember what I did yesterday but I think this started with 4.88 and has gotten progressively worse.

Mac OS 12.3.1, Safari 15.4.

When I used to start Safari, so long as Safari didn't auto-disable the LastPass extension, I would be good to go. Now, I start Safari, and I get the blank popup window. I have to close it and start the LastPass desktop app, log in, and then the extension in Safari seems to realize that it needs to start. It's greyed out until I start the LastPass desktop app. 

Even when the extension is running, there is usually a looooooong lag time between when I click it and when it finally coughs up the password. It's much faster just to copy and paste from the desktop app. 

Super annoying, please fix this ASAP.

safari window empty

helruff (Customer)

Same here on new MacBook Pro with M1 chip.  Running OS Monterey 12.3.1.   Also use 2FA.  Only happens in Safari, but if I right click in the username field, the options will show up, however they still don't fill the field.

Chrome works just fine.  These last several months I've noticed LP behaving worse than usual.  I may switch to another password app if they don't resolve this latest issue quickly.   That trouble will be worth it compared to LP's ongoing problems.  

safari window empty

lahoko (Customer)

safari window empty

RobD5 (Customer)

How long is it going to take to get this fixed.  Have tried everything recomended so far, and nothing fixes this!

safari window empty

CPet (Customer)

Same problem here. Super frustrating.

LastPass Family Plan w/ 2FA

Safari 15.4

macOS 12.3.1

safari window empty

vinceskahan (Customer)

Same here for the last three or four minor updates on a M1 mac mini with up to date os.   I have to use the browser to log into the website to get LP to authenticate (after the usual 2FA stuff too of course).

safari window empty

cjglynn597 (Customer)

Same here:  Blank pop up in Safari, but works in Firefox.

2021 M1 Max MBP

MacOS 12.3.1

Lastpass 4.94.0

safari window empty

jstring (Customer)

Sounds like all mac users have this problem.

I uninstalled my lastpass and installed version 4.60.0 and then disabled lastpass authenticator. Google authenticator is still enabled. Now works on all my laptops.

I had an older installer still in my downloads. Otherwise I couldn't find an official download location from lastpass servers for older versions.

Bitwarden looks very interesting. I may give it a go as this has been a royal pain.

safari window empty

Dr_Mono (Customer)

safari window empty

joydog (Customer)

Same problem.

On Intel iMac Late 2013

OS Catalina 10.15.7

Last Pass 4.94.0

MacBook Air M1 2020

safari window empty

SmithersJr (Customer)

  • MacBook Pro (16-inch, 2019)
  • macOS 12.3.1 (21E258)
  • Safari 15.4 (17613.1.17.1.13)
  • LastPass 4.94.0 (1249)

I am using 2FA on my LastPass account.

Agree with all. It would be nice to receive an official update from LP.

safari window empty

rhcw (Customer)

Mac OS 12.3.1 

LP 4.94.0 (1249)

Safari Version 15.4 (17613.1.17.1.13)

I am also getting the little blank window when clicking on the three dots in the browser. This happened as soon as I upgraded to 4.94.0 - it was fine before.

safari window empty

bravos (Customer)

Same problem here. I've been a paying customer of LP for a long time. This issue is an absolute blocker, and it has been too long without a fix or workaround.  Time to look for alternate options. 😞 

safari window empty

KurtZenter (Customer)

Same here, everything up to date, 2020 Macbook Air M1. Please fix this.

safari window empty

momof5littlewom (Customer)

Same issue and very frustrated.  I'm paying for a service that I really can't use.  Seriously considering not renewing my subscription when It rolls around again.  My husband won't use our family plan because of the issues I have complained about so I may switch to his password manager so we can share which was the whole reason I upgraded to Family.

safari window empty

prom (Customer)

many thanks for this advice, I restored it with time machine back to version 4.90 - everything has been working fine since then.

safari window empty

luuk1982 (Customer)

GREAT IDEA!

I also reverted the MacOS app (in the Applications) folder to 4.92.0 using Time Machine. This they also reverts the version of the Safari plugin, and indeed: the "..." panel in Safari also shows passwords again.

I just couldn't get it to fill passwords yet, but I managed to fix that as well. In addition to clearing Safari cache, I also "destroyed all sessions". You can do this from Account Settings - General - Advanced (all the way in the bottom).

In Chrome I'm still using the 4.94.0 plugin, but that seems to be no problem.

safari window empty

midinotes (Customer)

Same here. I'm using M1 Macs and keep (a) getting a blank pop up window each time I restart, (b) keep having to log back in to Lastpass (Safari extension) and (c) unreliable autofill results in Safari.

Not the end of the world but looking forward to a future fix!

safari window empty

ChrisMorrell (Customer)

Having the same issue as everyone else on here. Montery 12.3.1 Safari 15.4 & Lastpass 4.94. Safari extension just shows a blank box and I can never get rid of the box that prompts if i want to add a new password. Edge browser working fine

Removed LastPass and installed an old version, 4.88, and its working again.

safari window empty

cnymike (Customer)

I've been having the blank popup window as well on my M1 MBP.. I've disabled and re-enabled the extension numerous times. I've deleted the app and reinstalled as well. This is a ridiculous time-waster and very frustrating.

safari window empty

Steve1973 (Customer)

Good idea to run an older version!  Did a quick internet search and found an older version I could download for the Mac...4.86.

Uninstalled 4.94 and installed 4.86 and problem has disappeared.  That blank pop up window that happens in 4.94 must be the 2 factor auth prompt...the same window popped up in 4.86 it was the same size, but wasn't blank and I was able to put in my 2 factor code.

  

I guess I'll just run 4.86 until there is a fix.

safari window empty

asfesq (Customer)

To y'all still having issues... be sure to check my post at the bottom of page 5  expanding on an earlier post. I'm having NO problems now. This is more of a solution than a work-around. (GoTo needs to figure out why it's necessary in the first place.)

AGAIN...It's ridiculous that GoTo has STILL not dropped in on this!

safari window empty

RZVP (Customer)

I have the same issue  (Big Sur 11.6.5 and LP 4.94.0 (1249), Safari 15.4). Blank window pop up of course but in fact, adding new items using the LP App also hangs (exits with an error: "This is taking longer than usual"). Basically the MacOS APP is not working at all (it doesn't sync either; any new passwords or items added using Web interface or iPhone do not show up in the MacOS App). I have to pretty much use the Web interface on my Mac. The iPhone APP works fine.  On another Mac, on which I don't have the most recent Big Sur update installed or LP updated to the latest version, it continues to work.

I talked on the phone with customer support and they said that it is a known issue and they are actively working on a fix. They couldn't give me a definitive ETA for the fix (but said it might become available in about 2 weeks!)

safari window empty

Robert Busch (Customer)

Now at least I know I'm not crazy.  I've been having the same issue and I tried uninstalling, reinstalling, deleting plists, support files, webkit files, etc.  Works fine in Chrome, just not Safari.  I was noticing issues with the fill in of passwords at the prompts but it used to work from the menu bar.  Now it is just a blank menu bar.. I have to cut and paste from the app. 

2020 MacBook Pro M1.  

macOS Monterey 12.3.1

LastPass 4.94.0

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GlennD (Customer)

Hi, we are looking into this issue and trying to identify the cause. Can you please reply and let me know if you have 2FA enabled on your account or not?

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kevin99 (Customer)

Same problem here.  I spend hours researching, uninstalling, deleting, clearing the cache, reinstalling, re-enabling, etc.  Please fix this issue ASAP.

I feel that there are many problems with LastPass (on Apple computers)  at this time. 

My faith in a company that produces so many problems with an application that is intended to protect our passwords needs to take a close look at its methods and get them fixed.

I, for one, am looking for a suitable replacement.

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Mayberry (Customer)

Version 4.92 from time machine worked for me also. Thanks!

Shame on you LastPass. Weeks to fix a defect?  Really?   I'll be looking elsewhere. 

Alternatives anyone?

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dave241 (Customer)

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DGRSSL (Customer)

I have this issue also. 2FA enabled MBP 2021 // M1 PRO //macOS Monterey Version 12.3.1 //LastPass 4.94.0

Since I see the problem is 3 weeks old and widespread, I'm looking for options. 

Well, the work-around above is effective until Safari auto-updates the extension, causing LP to update to the broken version. I don't think there's a way to turn this off in Safari any longer.

I called LogMeIn. The rep was pretty evasive, but aware of the issue. I explained that they have 7 pages in this thread of people complaining and some moving to 1Password and other competitors. I also said that this has been going on for over a month (1.5. now, I think). He couldn't see anything other than it would be a week or 2 until the update comes and that they are aware of the issue with Safari! Basically, the rep seemed disinterested and said he had no work-arounds. I suggested that someone should be in this forum updating us. He was passing that along, but clearly it's not a propriety since that was days ago!

I downloaded v4.68.0 from this site:  

https://lastpass.en.uptodown.com/mac/versions

deleted v4.94.0 and installed v4.68.0

Everything works fine.

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ajdesignco (Customer)

I am dealing with the same issue...blank window, autofill not working, etc.

LastPass Premium with Safari on macOS Monterey. TFA is enabled.

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AntonioAcunaR (Customer)

Same here, on a Mac using safari it is a mess of a situation.  Why do I need the app when I should just use the extension and be done?.

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willsie01 (Customer)

I'm having this issue on my MacBook Pro (Retina, 15-inch, Mid 2015)

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ecjb1969 (Customer)

I'm having this same issue on a 2018 Mac Mini running macOS 12.3.1.  The desktop app would also keep opening additional "tabs" even when the vault was open.  I tried signing out and back in.

I do have the LP 2FA enabled using the LP Authenticator app.

I deleted the app and emptied the trash, but opening Safari still opened a LP blank window (but it seems to have stopped after a few more launches).

After reinstalling the desktop app, I opened it and the vault opened, but the app kept opening additional blank windows (annoyingly stealing my cursor focus).

I have tried signing out and back in and have the current 4.94.0 version of the app.

It seems to work fine in Edge and Chrome - just not Safari or the desktop app.  It doesn't have this issue on Windows (although I can't run Safari on Windows any more since it's no longer supported).

Of course yes. 

Yes, 2FA is enabled. It's worth noting that I have a Lastpass family account and another family member does NOT have 2FA enabled. They use the same mac computer (different user account) and don't have this problem as far as I can tell.

yes I have 2FA enabled.

@asfesq  : unfortunately for me all problems are back again. 😕 Is the "solution" still working for you?

Anyway, I don't want to go through the hassle of clearing cache and disabling/enabling 2FA all the time. And indeed, an official reply that they're looking into it from LP would be nice. 😕

SAME newer issue. 2014 MBP. Blank window...and fill doesn't work. 2FA enabled. 

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PhantomSoul (Customer)

Disable MFA and use another browser or the Mac OS Vault to kill local sessions, to force all the security aspects to reset. It seems MFA is causing some permissions conflicts with version 4.94 in Safari, that will be fixed in a (hopefully near-) future LastPass update.

Sure, disabling MFA makes LastPass a little less secure, but it's only temporary, and you can change your master password to something Uber-complex, and store it in Safari's passwords (again, its just temporary). If you do this, though, make sure your computer login is something adequately complex for where and how you use your computer, and that your iCloud/AppleID login is both adequately complex and has 2FA enabled.

Last night I switched to BitWarden. The BW free version works far better than LastPass without the UI issues  @AntonioAcunaR  mentioned above. The BW UI is a bit plain, but the utility is higher than LP.

I've been a LastPass Premium user for a long time, and I plan to pay for BitWarden if I don't see any issues in the next few days.

I called Lastpass support and this is a known issue, introduced by 4.94 and it is being worked on. The only workaround is to open your vault and copy and paste from there til it is sorted .

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Endyss (Customer)

Glad to see I'm not the only one. I am also having this same issue — blank pop-up and no autofill — but for me LastPass also will not fill in passwords in Safari at all, even if I click the Fill button from the menu icon.

Running LastPass 4.93.0 with 2FA enabled, Safari 15.4, macOS Monterey 12.3.1. All are fully up-to-date on a 14-inch 2021 M1 MacBook Pro.

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PlanoPilot (Customer)

v. 4.68.0 seems to be working for me also. Thanks  @dave241  !

I just tried 1Password, and I think I'm going that direction. LastPass has been great, but the persisting horrible experience on Safari / macOS with the M1 MacBook is a deal breaker for me. Thanks for the many years of good service. Bye for now.

I reverted to an older version of the app (used an older .dmg file from my Downloads folder) and that seems to fix it. The extension shows the version as 4.94 in Safari->Preferences->Extensions but the (web) app is older (as per Lastpass->About) and it seems to work for me. No blank popup from the extension. The passwords seem to be syncing across devices (which was also not happening when the app was 4.94).

CANCEL THAT!!!!! IT STOPPED WORKING....AGAIN!

Same issue, and has been not working for days!!!

I'm assuming it's more features that have been added than security. Anyway, if I can't access my passwords, I'm more likely to reset them to passwords that I can remember, which is highly insecure. I also assume it's only temporary until a patch is out. The rest of my system is updated to latest security updates, and my master password is good, and the vault is still encrypted as before, so I'm not overly concerned about the security updates for a short while.

WHAT IS GOING ON WITH THIS???? I still have to open the password as if editing and manually copy usernames and passwords and paste in login screens!

This has gone on way too long. Whenever you guys break something it takes forever to get them fixed! It's been WEEKS now. This is wasting so much time!

Well... I spoke too soon. Changing any password entries does not work. It spins for a while and then exits with the error: "Hmm... this is taking longer than usual". We might have to just look elsewhere for a new password manager. 

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DanDem (Customer)

Greetings!  I am terribly sorry you are having issues with the safari extension. This is obviously not the experience we want people to have at all. We have people working on this now, and we will put out a release that fixes this issue as soon as possible. We will notify people here once that is fixed. Thank you

Disabling MFA will also resolve this issue in the latest versions of LastPass.

I'm having this problem as well. I'm glad to know it's not just a local problem. But it's annoying as hell. No matter what I do, the Safari extension panel for LastPass appears empty. There is a badge on the toolbar icon (showing the number of matching sites), but that's it. Form fills and the Vault app work fine.

LastPass 4.94.0

MacOS Monterey 12.0.1

MacBook Pro (16 inch, 2021) with M1 Pro CPU

Disabling 2FA did not help. Neither did disabling/re-enabling the Safari extension, removing/reinstalling the Mac app, rebooting, or clearing Safari cache.

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bvila (Customer)

Same problem here.  27 inch iMac, 2019.  Big Sur and Monterey (just installed it to see if maybe that would fix it, but no).  

4.94 showed up this morning.  So far it doesn't seem to fix the problem.  Grrr

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chialberto (Customer)

Please fix it ASAP.

Laspass on Mac is totally useless since weeks!!!

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martindouglasj (Customer)

Same problem here. Going to try disabling and re-enabling MFA. Completely disabling 2FA/MFA for an undetermined amount of time is not a viable workaround in my opinion.

Mac mini (M1, 2020)

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marz8 (Customer)

Yep, going on over a month. LP's official solution doesn't work. I have an iMac and a MBP. Everything is fine on the MBP,  the iMac LP is broken. This used to be the Gold Standard of password managers, now it's not. Please fix this ASAP. I really don't want to change to another one because LP is no longer useable on my main machine.

Hmm, I fixed a part of the problem, maybe it works for you guys as well.

  • Clear all Safari history
  • Disable and enable 2FA

I don't know which of the actions fixed what, but now the problem with the empty window with a "-" in the title is gone. Also, autofill works again, and when I have multiple passwords for the same site, the little in-field button wit

h the password picker (e.g. [3] i.c.o. three passwords) works again.

I'm only left with the empty panel under "..." in the Safari extension itself.

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sbraganza (Customer)

I've been having this problem for a few weeks now. Am seriously looking at moving over to 1Password....

Confirmed! Steve1973's solution "resolved" the issue for me on the current version 4.94.0.

Unfortunately, this reduces one of the key security aspects of LastPass, but it's workable for now.  Hopefully it will be resolved shortly in future versions so MFA can be re-enabled, but at least this is a temporary fix for me.

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brian11430 (Customer)

I have also had this issue for several weeks. LastPass app + Safari has several issues as noted by others. I also have the issue that the LP plugin pop-up window (from the title bar) is now blank so I can't search or autofill any passwords in Safari. Essentially, the LP Safari extension is completely non-functional. This may force me to a competitor after being a LP paying customer for over 10 years. Please respond to this thread with _something_, even if it is just "we're working on it".

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ikenassi (Customer)

I have the same problem.  Safari extension is blank.  Should we downgrade?

Same here. Maybe a little more accurate:

  • If I start Safari and LastPass MacOS app is not running , it will start the LastPass MacOS app but it shows an empty window with a "-" in the titlebar.
  • If I start the LastPass MacOS app and Safari is running it shows an empty window with a "-" in the titlebar.
  • If I start the LastPass MacOS app and Safari is not running it shows an empty window with a "-" in the titlebar  but it additionally also shows the regular vault-login-window .
  • If I quit the LastPass MacOS app and Safari is running it shows an empty window with a "-" in the titlebar.
  • In Safari pressing the "..." LastPass icon shows an empty panel.
  • Everything works fine in Chrome.
  • MacOS 11.6.4 (Big Sur)
  • Safari 15.3 (16612.4.9.1.8, 16612) / Chrome 100.0.4896.127
  • LastPass 4.94.0 (both Chrome and Safari extension installed)

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pyrexia (Customer)

Same issue here. for the love of God, I pay for family and would love to have this fixed. Opening Lastpass the app to copy and paste passwords is just not a great solution when there should be better integration with Safari, etc.

👏🏻THAK YOU! YES! Confirmed but also have the Safari button working now. Here's my added input:

  • Cleared all Safari history
  • Disabled 2FA
  • Removed 2FA for LP from Google Authenticator
  • Quit Lastpass, then Quit Safari
  • Restarted LastPass, then Restarted Safari
  • Set up 2FA for Google Authenticator again (NOTE: may have done this before re-launching Safari)

I'm ONLY seeing the blank Safari box if there aren't any passwords to fill in.

I want to note that it's outrageous that GoTo has left us hanging with NO suggestions, updates, or information on progress. This is embarrassingly terrible support and had me considering reversing the charge that I JUST paid. I held out hoping for some support. <OK...deep breathing exercises>

I downgraded to version 4.6.8 on MacOS.  It seems to work.

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formerMember (Customer)

This issue is going on for weeks. Looks like LastPass doesn't care about Mac/Safari users. Another indication that they don't care is, until today no announcement if or when a native Mac Apple Silicon LastPass will come.

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jomtones (Customer)

Can we .. please get a fix for this? It's been weeks.

Monterey on an M1 MacBook Pro here.

Sounds great  @DanDem  !

4.95 does not correct the errors for me. I did a complete uninstall and reinstall of the Lastpass app. It seemed to work as expected again until I closed the app. Once re-opening it, the dreaded blank window reappeared. The Safari extension does seem to "work" but you have to login each time you open/close Safari (and the blank window still appears too). Safari logs you out every time you close it. Looks like you all need a little more testing...

I'm sorry but none of us are able to reproduce the blank window after upgrading. We've tried exiting out of safari, closing the LP mac app, etc. Can you please try clearing the cache and exiting and trying again? I'm sorry you are having this issue and we will continue to try and recreate, but it appears that 4.95 has fixed the majority of issues so it's unclear if maybe it is something environmental. Please feel free to share your setup as well as if you have 2FA enabled.Thanks

It works now. Then if I close the app I get the blank page again but if I use the Log In from the last pass menu it works again.

@DanDem  I can confirm what others are reporting. I've emptied caches and restarted the computer and restarted Safari and LastPass multiple times. I'm using the Big Sur 11.6.6 and Safari 15.5.

BLANK BOX: Logging into LastPass causes the blank box. Restarting Safari also causes the blank box. Restarting Safari requires users to log back into Last Pass through Safari even though the main app is already logged in...then I get the blank box.

FILL: Further, the grey notification in the fill field will not allow me to fill the login info. I can use the contextual menu or the fill prompt in Safari's LastPass extension icon, but the grey notification's "Fill" does not work. <---CAN OTHERS CONFIRM THIS ISSUE?

@DanDem , this is still not working. Monterey 12.4, Safari 15.5. See @asfesq comment above for what I'm still seeing.

For a little more info, once I log into the LP app and finish 2FA, everything works, sort of. So long as I leave the LP app open, I can open/close Safari and the extension works (note, I have to fill from the menu bar LP icon. I right click the grey "...|" in the field itself and click Fill and it does nothing). Once I close the LP app, the problems start. That's when the blank window appears. That's also when Safari extension stops working. Once LP app is closed, the blank window appears and the Safari extension goes grey (and clicking the icon gives a blank drop down window). 

  • The "blank window" still appears. Easiest way to reproduce: Close Safari and Mac App, then launch Mac App. It will bring up the regular login window, and a separate blank window with a "-" in title bar. There are many more open/close situations where the blank window appears, but this is the easiest way to reproduce.
  • Both Mac App and Safari-plugin always require login again after close.
  • Autofill doesn't work using the "in-field" icon with the [...] and the number of available credentials. It does work using the Safari-plugin button in the menu-bar and then selecting the desired credentials.
  • macOS Monterey 12.4

Safari 15.5

  • Lastpass 4.95

I had Google authenticator enabled (Enabled=Yes, Permit offline access=Allow). If I disable it, all problems seem to be gone!

I just set up Lastpass Authenticator instead of Google Authenticator. That also seems to work, though I do not prefer that, because all my other 2-factor authentication is in the Google Authenticator.

I was already debating: switch to Chrome or switch to another password manager. But I think we're getting to the essence of the problem! Please see if you can fix this in 4.96 and let us know here. 😊

Looks like release 4.95 fixes the problem.

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m2g (Customer)

Confirmed that it appears to be fixed in 4.95.0 *only after* removing Google Authenticator and switching to another (I chose Microsoft Authenticator).

I use Authy and it still seems to be an issue (if it's the authenticator's "fault"). I'm not switching away from Authy. It's so much better than all the alternatives...

I am running Safari 15.5, MacOS 12.4, and LastPass 4.95.  It all works for me.  I did not have to uninstall any authenticator apps.

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parsifal16 (Customer)

Working for me - at last - after installing update without anything else.

Yes, I used 2FA to log into the vault after logging out of the app, and quitting Safari.  I use the LP 2FA authenticator app for LP, although I have and use Google, Xfinity, Microsoft, Duo, and Authy as well.  (Talk about a mess in the industry....)

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rexpo (Customer)

4.95 on Monterey with Yubikey 2FA is still broken in all the ways. (blank window with - in it where YubiKey authentication used to happen, Safari plugin button just for decoration, etc.)

As a bonus, I also now have a nice "Upgrade" button in the search bar of the app, and under my username, it claims I'm a "Free User".

Seems like more non-LP 2-factor authentication apps are having problems.

I agree these issues really take a long time given the number of users potentially impacted. At the same time, best we can do to get the issues fixed is provide the necessary information here: what do you experience, what is your setup, what did you try already. Let's help  @DanDem  help us. 😊

Ok, so I finally set up LP authenticator since others seem to be working with that and 4.95. After setting up LP Authenticator and logging in and authenticating against LP instead of Google Authenticator, everything seems to be working for me...finally! 

I'd suggest anyone having trouble still, authenticate with LP rather than Google and see if that works. LP worked for me.... just have to have yet one more authenticator on my phone, oh well.

Lastly,  @DanDem , your developers need to test against Google Authenticator (I was using Authy). 

I can say that for me it's been mostly fixed. It's about where it was before all the problems started a couple months ago. It's never worked perfectly, even before LogMeIn bought it. Clicking the ... in a field to fill it isn't working. In the past it was a 50/50 shot depending on the site. Same with Autofill when visiting a site, though I do have several sites where those fields may have multiple to choose from. In that case, sometimes it would Autofill a particular username/pw and other cases not in the past. At least if I click on the Safari Plugin, it works. So far every site I've tried. Or at least as well as before all the major problems started.

I have 2FA with Google Authenticator. I didn't have to do any kind of voodoo with it to make LP work. Nor any other weird restart Safari, reset Safari, clear Safari, restart the computer, etc. I didn't have to do anything other than just upgrade to 4.9.5. I did do the whole "reset" Safari ( I really wish Apple to put that back in) recently in order to "fix" a different unrelated issue. So every webpage I've been visiting recently I've had to re-login.

With that said, while the app itself keeps me logged in, I do have to click the ... in Safari to login to the extension after quitting Safari. I also restarted the computer and the same behavior is there. When restarting Safari, the blank window with the ... in the menu bar still pops up when the app starts.

System Stats:

Problem Machine:

Late 2015 iMac 27"

Monterey 12.4

My other machine that didn't have the major problems but does have the blank window pop up:

2017 13" MBP

Moving to a different authenticator is a non-starter. We should NOT have to switch authenticators as a work around for LastPass being poorly maintained. I'm sure ppl here are relieved that they finally did SOMETHING, but it's been nearly 2 MONTHS and almost no communication the whole time...now we get an update that doesn't work right. 

I'm being patient and hoping that this is corrected, but if that doesn't happen in the next few days, I'm reversing the payment I just made for another year (since services are not being delivered) and switching to 1Password where I'll be happy to continue to use Google Authenticator since THAT has not been the issue. 

I just installed and reinstalled 4.95 and so far it is working for me.  And I use Google Authenticator.  

After re-boot, blank window problem is gone.

Greetings, again I'm sorry some of you are still experiencing issues. I also want to thank everyone for all the details on environments and authenticators. It has been instrumental in diagnosing an issue related specifically to using google authenticator and the app being closed. We are working on a fix and release as soon as possible.  Thank you

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nicom (Customer)

how is this marked 'solved' when it isn't and a fix hasn't been released?   

the safari extension is very slow and frequently buggy compared to the chrome plugin.

Also the LP osx app is also slow and buggy (hangs on opening or gets stuck in authenticator loop) 

Im looking for an alternative PW manager that plays nice with Mac OS

Thanks for the update,  @DanDem  !

I wanted to report that when...

  • removing every last piece of LastPass from my system (using Find Any File, which is a great app by the way 🙂)
  • reinstalling version 4.95

...the problems persists with Google Authenticator, and is gone with LastPass Authenticator.

Great that a fix is on the way. 👍🏻

With the new "fixed" version of LP, new issue has developed. In some website login screens, the LastPass icon no longer appears in the Username/Password fields. And going up to the menubar and selecting the login credentials does not populate the User/password fields. I literally have to cut and paste to get that info in the fields.

8588iC7109801F2CE33E8

After a reboot, I still got the blank window with a dash in it. Then I selected to log out of the app, quit it, quit safari, opened LastPass app, and logged in. I'm not optimistic that this will last, but it's now filling passwords for me in Safari, and the plugin button is no longer for decoration. LP app was still showing me the "Upgrade" button, and said I was a Free User, but after editing a password, it now displays correctly that I'm a Premium User.

Monterey 12.3.7

YubiKey 2FA

I don't know that I'd call this fixed, but it's at least less broken now.

LP Version 4.95 seems to work for me (but there were some issues at first, see below). I am still using Google Authenticator and didn't have to make any changes. Safari Version 15.4 (16613.1.17.1.13, 16613) MacOS Version: 11.6.5.

After I updated LP,  it worked fine immediately. But then after I logged out of LP and tried to login through the extension, it just won't do anything. The window was not blank. It will accept password but still showed login menu asking for password again. It seemed like it wasn't connecting at all. So I disabled the extension (Safari->Preferences, uncheck Last Pass) and then re-enabled it. Then it started working. Keeping my fingers crossed... and hoping it was a temporary glitch.

This process seems to be working for the most part:

1) Download LastPass for Safari Manually (which is not an obvious link - look for "Download" in tiny print at the bottom)

2) Quit LastPass

3) Quit Safari

4) Run AppCleaner (note: preferences are deleted)

5) Install LastPass

I haven't figured out all of quirks, but it's nearly back to normal. I did turn back off "Automatically fill login information" - I don't know why this would be on by default.

In Safari, the Caution symbol seems to be up most of the time now. Here's what the Support site has to say about it. Note that the Caution symbol appeared on the Lastpass support site too! 

Please update your LastPass to the latest version. The blank popup problem is fixed.

If the performance is too slow, try copy/pasting your credentials directly out of the vault instead, or consider using an alternate browser that may interact with your vault faster.

I was getting a blank box when LP found the new update. That's gone after updating. 

NEW issue... when I launch LastPass, I'm getting double-boxes for the authentication...

8586i603F8FF6A107ADBD

I just played around a bit with LastPass 4.96 using Google Authenticator (MacOS 12.4 / Safari 15.5):

  • Blank window with "-" in title continuously popping up: ✅ 
  • Remembering login status in Safari plugin & MacOS app: ✅
  • Form fills (both using plugin button as with in-field icon): ✅

It seems everything is fixed for me. Will report back if I run into something.

@asfesq  : I also bumped into this, but I think this is how it's supposed to work. The MacOS app and the Safari plugin are "two devices" as far as LastPass is concerned. The one in the back in your screenshot belongs to the Safari plugin, and the one in the front belongs to the MacOS app.

If you decide for both to "trust device" then they end up in the Trusted Devices list separately. The suggested device names from LastPass also differ: "Mac OSX" for the Safari plugin and "Webkit Mac OS" for the MacOS app.

Thank you,  @luuk1982  - I'm actually seeing this when Safari isn't even launched. Here are a few more pictures. Launching LastPass causes both windows to pop up. If you put the code into the Google box first, My LastPass Vault says the code is wrong and there's no way to continue (see below). Getting out of the the dialog causes LastPass to quit. If you put the code into the My LastPass Vault first, then you can put the authenticator code into the Google box and all works fine. 🙄 LastPass shouldn't be doing this.

8602iA32E374131541028

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Linda Huber

Safari windows are not visible

When I try to open a new window in Safari, whether by going File>New Window or clicking a link nothing appears. The windows show in the list when I click the window tab, but do not appear.

If I use Minimize the window the window shows in my Dock, but when I click on it from the Dock it briefly appears and then disappears.

I've restarted and updated to the latest version of Monterey, but the problem remains.

Anyone have any ideas?

iMac 27″ 5K, macOS 11.6

Posted on Apr 25, 2022 10:29 AM

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ryane77

Apr 26, 2022 11:16 AM in response to Linda Huber

Hello Linda Huber,

Thanks for reaching out to us about Safari windows on your iMac, and not being able to view them other than in the Dock. It sounds like you may have created an additional desktop and that's where they are appearing when opened.

Take a look at Work in multiple spaces on Mac . It will explain how the additional desktops work.

The link above should help, but if that turns out not to be the issue reach back out to us.

Dorain1

Apr 26, 2022 12:09 PM in response to Linda Huber

Hey Linda Huber,

Thanks for letting us know you have already checked for the additional desktops.

Have you seen and tried all the troubleshooting steps found in If Safari on Mac doesn't open a webpage or isn't working as expected ?

If those steps don't work, try restarting in safe mode. It does startup slower, but that's to be expected. For details on safe mode, see How to use safe mode on your Mac .

Brandon_J_321

Apr 28, 2022 8:48 AM in response to Linda Huber

Welcome back Linda,

Thanks for updating us with the steps taken so far to clear this up as it helps to isolate this further. From here, let's check to see if there are any login items that could be causing this to occur since it didn't happen within Safe Mode. If you have multiple items, you can try removing them all to see if that fixes it, then enable one at a time to try to isolate further to the exact item. For help with this, check out the steps below which are also located here: Remove login items to resolve startup problems on your Mac

1. On your Mac, choose Apple menu  > System Preferences, then click Users & Groups .
2. Click your account name below Current User, then click Login Items at the top of the window.

Make a list of the login items—you’ll need to remember them later.
3. Select all of the login items, then click the Remove button .
4. Choose Apple menu > Restart.
5. If this solves the problem, open Users & Groups preferences again, add the login items one at a time, and restart your Mac after adding each one.

When the problem occurs again, follow the steps above to remove only the last login item you added.

If that isn't helpful in clearing this up, Contact Apple Support directly to check into this in more detail with you.

Apr 26, 2022 11:39 AM in response to ryane77

Thank you for the response, but that is not the issue. I've checked for multiple desktops, created new desktops, deleted desktops and nothing allows me to see the Safari window. The only time I can see the Safari window is if I use the minimize command a window will appear in the dock. That is the first time I see a window. When I click on that window in the dock, the window opens for a split second and then disappears. It is not on any desktop at that point.

Apr 27, 2022 7:05 AM in response to Dorain1

Thanks for your help. I didn't get a chance to try any of your suggestions yesterday, but this morning Safari is working just fine. I have no idea . . . . . . . . .

Thanks again! I'll save your suggestions for next time!

Apr 28, 2022 8:32 AM in response to Miche11e_P

Unfortunately, I'm back because when I turned on my computer this morning Safari was not working again. I tried some of the trouble shooting steps - some referred to a particular webpage and those didn't apply, and when it suggested to open Preferences in Safari I couldn't do that, as I can't see any Safari windows. I then restarted in Safe Mode and Safari appeared to work normally in Safe Mode. When I restarted my computer normally, Safari was not working again.

Any suggestions at this point?

Miche11e_P

Apr 27, 2022 7:15 AM in response to Linda Huber

You're most welcome, Linda,

We're glad to hear you're able to use Safari again!

Knowledge Base

Manage, delete and block cookies in your browser with ease

On websites, cookies are ubiquitous and often essential for the smooth functioning of these websites. These small text files store important information about your activities and preferences, enable personalized experiences, and help the website operator analyze your behavior on the website. In this article, you will learn how to delete, block and manage cookies in Chrome, Firefox, Safari and Edge on your Mac, Windows PC, iPhone or Android smartphone.

We must point out that the following statements do not constitute legal advice. Therefore, we can only give you evaluations from our intensive experience with the EU legal regulations in practice and a technical assessment of the situation.

What are cookies and how do they work?

Cookies are small text files that store information on your device and can be read by the website when required. They perform various functions, ranging from ensuring basic website functionalities to collecting and analyzing user data. It is important to differentiate between technically necessary and technically unnecessary cookies.

Technically necessary cookies are essential for the proper functioning of the website. They store information that is absolutely necessary for the use of the website. A classic example of this is the storage of your login status on a website, as otherwise you would have to log in again each time you visit a subpage. Similarly, your shopping cart in online stores is often managed in technically necessary cookies. Without these cookies, the website would not function correctly, as they enable basic functions and security measures.

Technically non-essential cookies , on the other hand, are not absolutely necessary for the website, but can improve your user experience and marketing measures. These cookies are used, for example, to track and analyze your user behavior. By analyzing how you as a user interact with the website, operators can gain valuable insights that help to optimize the website and increase the efficiency of marketing campaigns. Another example is cookies that are used to personalize content and advertising so that content tailored to you or targeted advertising can be displayed.

Another important distinction is between so-called first-party cookies and third-party cookies . First-party cookies can only be read and written on the website you are visiting. Such cookies are usually set and read by the tools or plugins used on the website. Third-party cookies, on the other hand, come from external tools and their domains that are integrated on the website you are visiting, for example through advertisements or social media plugins. These cookies enable third-party providers to collect user data from you and to read and process it on other websites that use a tool from the same provider. Third-party cookies are criticized because they can be used to create extensive user profiles. Mozilla Firefox (since June 2019) Apple Safari (since April 2020) therefore blocks all third-party cookies by default.

On the one hand, cookies enable an improved user experience, as you can be recognized as a returning user and your preferences can be stored. In addition, website performance and marketing measures can be made more efficient through cookies and the data collected as a result. On the other hand, there are also disadvantages for you as a website visitor, as the storage and processing of data is not always implemented in compliance with data protection regulations, and there is a risk of misuse, especially when using third-party cookies. In addition, blocking cookies can impair the functionality of the website, which can lead to errors on the website.

What types of cookies and similar technologies are there?

Information can technically be stored in various ways, which are usually summarized under the term cookies. The best known examples of this are HTTP cookies, local storage, session storage or IndexedDB. Each type of storage has different properties, which determine the technical handling, accessibility and authorized access to the information.

  • HTTP cookies are small data sets that are stored on the user’s device. They can store session data, user preferences and tracking information. These cookies are automatically transferred to the server with every HTTP request from the browser, as long as the cookie domain and path match. The validity period of cookies varies: session cookies are deleted when the browser is closed, while persistent cookies have a fixed expiration date defined by the cookie’s creator. The access authorization to cookies is determined by the cookie domain and can be further controlled by setting the attributes HttpOnly , Secure und SameSite , so that access to the cookies can be prevented by JavaScript and their transmission can be restricted to secure connections.
  • Local storage offers a way to store large amounts of data in the browser for the long term. This data is retained even after the browser is closed and is ideal for storing user preferences, configuration data or temporary storage of form content. In contrast to HTTP cookies, data in local storage is not automatically transferred with HTTP requests, but remains locally in the browser and must be explicitly transferred to the server. Information in local storage remains until it is explicitly deleted by the user or the application, and therefore has no set expiry time. Access to the data stored in Local Storage is via JavaScript and is restricted to the web applications that belong to the same domain as the data.
  • Session storage offers a way to temporarily store data in the browser. This data is retained even after the page is reloaded, but only during the current session and is deleted as soon as the browser or the corresponding tab is closed. Session storage is ideal for storing temporary user input or navigation states that are only required during the current session. In contrast to HTTP cookies, data in session storage is not automatically transferred with HTTP requests, but remains locally in the browser and must be explicitly transferred to the server. Access to the data stored in session storage is via JavaScript and is restricted to the web applications that belong to the same domain as the data.
  • IndexedDB is a powerful storage method for complex and large amounts of data in the browser, which makes it possible to store structured data. This storage method is useful for web applications with offline functionality or extensive databases. Unlike HTTP cookies, IndexedDB is not automatically transferred with HTTP requests, but remains stored locally in the browser. The information in IndexedDB has no fixed validity period and remains until it is explicitly deleted. The data stored in IndexedDB is accessed via JavaScript, whereby access is restricted to the same domain. 

What is the problem with cookies?

The topic of cookies is not only relevant from a technical point of view, but also from a data protection perspective:

  • ePrivacy Directive (regulates the integrity of the user device): This directive and the associated laws in the member countries require the active consent of visitors for non-essential cookies. Essential cookies, which are necessary for the operation of the website, do not require consent, but must be mentioned in the privacy policy or in the cookie banner.
  • GDPR (regulates the handling of personal data): In order to process personal data, you need a legal basis in accordance with Art. 6 GDPR. In many cases, consent is the only option, as some cookies process personal data directly, e.g. a user ID, a name or an email address, or they contain so much information that they could theoretically be indirectly assigned to a person. In addition, you must provide detailed information about the data processing and everything associated with it (Art. 13 GDPR).

Setting up cookie banners correctly is crucial, but not all websites implement the legal requirements correctly. A consent management solution such as Real Cookie Banner for WordPress can help website operators to implement data protection requirements correctly.

How can you delete cookies in different browsers?

In addition to data protection concerns, cookies are often the cause of problems such as slow loading times or unwanted advertising. Deleting cookies can help improve browser speed and protect your privacy. Here is a step-by-step guide on how to delete cookies in the most popular browsers.

Google Chrome: How can you delete cookies?

There are various ways to delete cookies in Google Chrome:

  • Delete all cookies: In your browser, click on the 3 vertical dots in the top right-hand corner of your browser to go to Settings > Privacy and security > Delete browsing data . Here you can now adjust the time range for which you want to delete “Cookies and other site data” to “All time” and, if necessary, remove the automatically set checkmarks for “Browsing history” and “Cached Images and files” if you do not want this data to be deleted as well. Then click on “Delete data” to delete all cookies.
  • One website: Open the developer console ( right-click on open website > Inspect > Application > Storage ), select the “including third-party cookies” checkbox and press “Clear site data” to delete all cookies on this website and third-party cookies from integrated tools.
  • Individual cookies: Open the developer console ( right-click on open website > Inspect > Application > Cookies / Session Storage / Local Storage ), select the cookie you want to delete by right-clicking on it and press “Delete” to delete this individual cookie. This step can be performed for cookies as well as in session storage and local storage.

Mozilla Firefox: How can you delete cookies?

There are various ways to delete cookies in Mozilla Firefox:

  • Delete all cookies: In your browser, click on the 3 horizontal lines in the top right-hand corner and go to Settings > Privacy & Security > Cookies and Site Data > Manage data . Now select “Remove All”, click on “Save Changes” and confirm your selection in the next dialog with “Clear Now”.
  • One website: In your browser, click on the 3 horizontal lines in the top right-hand corner and go to Settings > Privacy & Security > Cookies and Site Data > Manage data . Now select the desired website and click on “Remove Selected”, then click on “Save changes” and confirm your selection in the next dialog with “Clear Now”.
  • Individual cookies: Open the developer console ( right-click on open website > Inspect > Storage > Cookies / Session Storage / Local Storage ), select the desired cookie by right-clicking and press “Delete [cookie name]” to delete the cookie on this website. This step can be performed for cookies as well as in session storage and local storage.

Microsoft Edge: How can you delete cookies?

In Microsoft Edge, proceed as follows to delete cookies in various ways:

  • Delete all cookies: In your browser, click on the 3 horizontal dots in the top right-hand corner of your browser go to Settings > Privacy, Search, and Services > Delete browsing data > Choose what to Clear . Now you can adjust the period for which you want to delete the cookies and other website data to “All Time” and, if necessary, remove the automatically set checkmarks for “Browsing history”, “Download history” and “Cached images and files” if you do not want this data to be deleted as well. Then click on “Clear now” to delete all cookies.

Apple Safari: How can you delete cookies?

There are various ways to delete cookies in Safari:

  • Delete all cookies: Go to Safari in the top bar of your screen and go to Settings > Privacy . Then click on “Manage Website Data…”, then press “Remove all” and confirm your selection in the next dialog to delete all cookies.
  • One website: Go to Safari in the top bar of your screen and go to Settings > Privacy. Then click on “Manage Website Data…”, click on the requested website and press “Remove” to delete all cookies for this website.
  • Individual cookies: Before you can delete individual cookies on a website, the developer console must be activated in your browser. Go to Safari in the top bar of your screen and go to Settings > Advanced and activate “Show features for web developers”. Now open the developer console ( right-click on open website > Inspect Element > Storage > Cookies / Session Storage / Local Storage ) and select the desired cookie by right-clicking on it and press “Delete” to delete the cookie.

On Android with Google Chrome: How can you delete cookies?

On an Android device, you can delete cookies in Google Chrome as follows

  • Delete all cookies: In your browser, use the vertical dots to go to Settings > Privacy and security > Delete browsing data . Here you can adjust the period for which you want to delete the “Cookies and website data” to “All time” and, if necessary, remove the automatically set checkmarks from the other checkboxes if you do not want this data to be deleted as well. Then click on “Delete data” and confirm your selection by clicking on “Delete”. This step can be carried out for cookies as well as in session storage and local storage.

On iPhone (iOS) with Apple Safari: How can you delete cookies?

This is how you delete cookies in Safari on an iPhone:

  • Delete all cookies: Go to Settings (App) > Safari > Privacy & Security , press “Clear history and Website Data” and confirm the selection by pressing “Clear history”.

How can you clear the cache in different browsers?

The cache stores temporary data to load websites faster. If the cache is damaged or contains outdated data, this can lead to problems when loading websites. Clearing the cache regularly can help to resolve these issues. Here’s how you can clear the cache in the most popular browsers:

Google Chrome: How can you clear the cache?

  • Empty the cache: In your browser, click on the 3 vertical dots in the top right-hand corner of your browser to go to Settings > Privacy and security > Delete browsing data . Now you can adjust the time range for which you want to clear “Cached images and files” to “All time” and, if necessary, remove the automatically set checkmarks for “Browsing history” and “Cookies and other site data” if you do not want this data to be deleted as well. Then click on “Delete data” to empty the cache.
  • One website: Open the developer console ( right-click on open website > Inspect > Application > Storage ), select the check mark for “Cache storage” under Storage at the bottom of the Developer Console, uncheck the other boxes if you don’t want to delete this information, and press “Clear site data” to clear the cache for this website.

Mozilla Firefox: How can you clear the cache?

  • Empty the cache: In your browser, click on the 3 horizontal lines in the top right-hand corner and go to Settings > Privacy & Security > Cookies and Site Data > Clear data . Now you can adjust the period for which you want to clear “Temporary cached files and pages” to “Everything” and, if necessary, remove the automatically set check mark for “Cookies and site data” if you do not want this data to be deleted as well. Then click on “Clear” to empty the cache.
  • A website: In your browser, click on the 3 horizontal lines in the top right-hand corner and go to History > Manage history . Select the desired website using the search function in the top right-hand corner, right-click on the desired website and click on “Forget about this Site…” to clear the cache for this website.

Microsoft Edge: How can you clear the cache?

  • Empty the cache: In your browser, click on the 3 horizontal dots in the top right-hand corner of your browser go to Settings > Privacy, Search, and Services > Delete browsing data > Choose what to Clear . Now you can adjust the period for which you want to delete the cache (“Cached images and files”) to “All Time” and, if necessary, remove the automatically set checkmarks for “Browsing history”, “Download history” and “Cookies and other site data” if you do not want this data to be deleted as well. Then click on “Clear now” to clear the cache.
  • One website: Open the developer console ( right-click on open website > Inspect > Application > Storage ), and press “Clear site data” to clear the cache for this website.

Apple Safari: How can you clear the cache?

  • Empty cache: Before you can clear the cache for a website, the developer console must be activated in your browser. Go to Safari in the top bar of your screen and go to Settings > Advanced and activate “Show features for web developers”. Now click on Develop > Empty Caches in the top bar of your screen to clear the entire cache.

On Android with Google Chrome: How can you clear the cache?

  • Empty the cache: In your browser, use the vertical dots to go to Settings > Privacy and security > Delete browsing data . Here you can now adjust the period for which you want to delete “Images and files in the cache” to “Total time” and then click on “Delete data”.

On iPhone (iOS) with Apple Safari: How can you clear the cache?

  • Clear cache: Go to Settings (App) > Safari > Privacy & Security , press “Clear History and Website Data”, select a time frame for which you want to clear the cache, and confirm the selection by pressing “Clear History”. In addition to the cache, this also deletes cookies, local storage, session storage, etc.

How can you manage cookies in different browsers?

Managing cookies is crucial for protecting your privacy when surfing the internet. Proper management helps you to block unwanted cookies and protect important data. Here you can find out how to manage cookies in the most important browsers:

Google Chrome: How can you manage cookies?

  • Activate/deactivate cookies: In your browser, click on the 3 vertical dots in the top right-hand corner of your browser to go to Settings > Privacy and security > Site settings . Now click on “Additional content settings” under the heading “Content” to be able to make settings for the storage of cookies under “On-device site data” and to deactivate the setting of cookies in general by checking the box “Don’t allow sites to save data on your device (not recommended)”. In addition, all cookies can be deleted automatically when the browser is closed, thus deactivating long-term tracking by cookies.
  • Add exceptions: In your browser, click on the 3 vertical dots in the top right-hand corner of your browser to go to Settings > Privacy and security > Site settings . Now click on “Additional content settings” under the heading “Content” to be able to make settings for the storage of cookies under “On-device site data”. On “Customised behaviours”, you can add exceptions via “Add” to exclude certain websites from your cookie settings.

Mozilla Firefox: How can you manage cookies?

  • Activate/deactivate cookies: In your browser, click on the 3 horizontal lines in the top right-hand corner and go to Settings > Privacy & Security > Browser Privacy > Enhanced Tracking Protection . Here you must set the selection to “Custom”, then check the “Cookies” box, and you can then select “All cookies (will cause website to break)” or another setting of your choice to prevent cookies from being set.
  • Add exceptions: In your browser, click on the 3 horizontal lines in the top right-hand corner and go to Settings > Privacy & Security > Browser Privacy > Enhanced Tracking Protection > Manage Exceptions . Now you can add exceptions to exclude certain websites from your cookie settings.

Microsoft Edge: How can you manage cookies?

  • Activate/deactivate cookies: In your browser, click on the 3 horizontal dots in the top right-hand corner of your browser go to Settings > Cookies and Site Permissions > Manage and delete cookies and site data . Here you can make specific settings for cookies, view all website data and authorizations and prevent certain cookies from being set. In addition, all cookies can be deleted automatically when the browser is closed, which means that long-term tracking by cookies can be deactivated.
  • Add exceptions: In your browser, click on the 3 horizontal dots in the top right-hand corner of your browser go to Settings > Cookies and Site Permissions > Manage and delete cookies and site data . Here you can add exceptions to “Block”, “Allow” or “Clear on exit” to define specific websites on which you want to change the use of cookies and website data.

Apple Safari: How can you manage cookies?

  • Activate/deactivate cookies: Go to Safari in the top bar of your screen and go to Settings > Advanced . There, at “Privacy”, you will find the option “Block all cookies” , which deactivates cookies in your browser.

On Android with Google Chrome: How can you manage cookies?

Use the red arrow at the top right of your browser to go to Settings > Site settings > Cookies . Here you can make specific settings for cookies and also define exceptions for specific websites.

On iPhone (iOS) with Apple Safari: How can you manage cookies?

Go to Settings (App) > Safari > Advanced . Here you can adjust the cookie settings in the “Privacy” section.

How can you block cookies in different browsers?

Blocking cookies can help reduce the amount of data collected about your browsing behavior and protect your privacy. At the same time, however, blocking all cookies means that many websites will no longer function correctly, which is why you should be careful with this setting. The exact steps for blocking cookies vary from browser to browser. Here you can find out how to block cookies in the most important browsers:

Google Chrome: How can you block cookies?

  • Block all cookies:   In your browser, click on the 3 vertical dots in the top right-hand corner of your browser to go to Settings > Privacy and security > Site settings . Now click on “Additional content settings” under the heading “Content” to be able to make settings for the storage of cookies under “On-device site data” and to block the setting of cookies in general by checking the box “Don’t allow sites to save data on your device (not recommended)”.

Mozilla Firefox: How can you block cookies?

  • Block all cookies: In your browser, click on the 3 horizontal lines in the top right-hand corner and go to Settings > Privacy & Security > Browser Privacy > Enhanced Tracking Protection . Here you must set the selection to “Custom”, then check the “Cookies” box, and you can then select “All cookies (will cause website to break)” to block cookies completely.
  • Block cookies on certain websites: In your browser, click on the 3 horizontal lines in the top right-hand corner and go to Settings > Privacy & Security > Cookies and Site Data > Manage Exceptions . Here you can define specific websites on which you want to block the use of cookies and website data.

Microsoft Edge: How can you block cookies?

  • Block all cookies:  In your browser, click on the 3 horizontal dots in the top right-hand corner of your browser go to Settings > Cookies and Site Permissions > Manage and delete cookies and site data . Here you must uncheck the box “Allow sites to save and read cookie data (recommended)” to block cookies in your browser.
  • Block cookies on certain websites: In your browser, click on the 3 horizontal dots in the top right-hand corner of your browser go to Settings > Cookies and Site Permissions > Manage and delete cookies and site data . Under “Block”, you can define individual websites on which cookies should be blocked.

Apple Safari: How can you block cookies?

  • Block all cookies: Go to Safari in the top bar of your screen and go to Settings > Advanced . Then, at “Privacy”, activate “Block all cookies” to block cookies in your browser.

On Android with Google Chrome: How can you block cookies?

  • Use the red arrow at the top right of your browser to go to Settings > Site settings > Cookies . Here you can select “Block all cookies (not recommended)” to block cookies.

On iPhone (iOS) with Apple Safari: How can you block cookies?

  • Go to Settings (App) > Safari > Advanced and activate “Block All Cookies”.

Is everything safe if cookies are blocked?

Blocking certain cookies is an important step in protecting your online privacy, but there are also other technical ways in which website operators can carry out tracking or similar. Server-side tracking , for example, allows websites to store data on their servers without you being aware of it and independently of the cookies set. Web beacons or pixels can also be used to track your behavior using integrated invisible graphics, while fingerprinting techniques are used to identify you through a combination of device characteristics. These methods are often more difficult to prevent and can still be used by website operators to collect data about your surfing behavior.

Targeted blocking of malicious cookies with adblockers

The use of adblockers such as uBlock Origin is an effective method of taking targeted action against unwanted cookies or further data processing. Such an adblocker offers various filter lists that allow you to block specific services and their content. This includes advertising, analysis and tracking services, the integration of social networks and annoying content such as pop-ups and overlays. By customizing these filter lists, you can specifically prevent unwanted cookies from being stored on your device and thus effectively protect your privacy.

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    This copy/paste PowerShell script retrieves and runs a Windows EXE for Lumma Stealer malware. The associated Lumma Stealer EXE files retrieve and use zip archives that don't appear to be ...

  23. Manage, delete and block cookies in your browser with ease

    Empty cache: Before you can clear the cache for a website, the developer console must be activated in your browser. Go to Safari in the top bar of your screen and go to Settings > Advanced and activate "Show features for web developers". Now click on Develop > Empty Caches in the top bar of your screen to clear the entire cache.