what is uber trip help.uber.comca

What Is the Uber Trip Help Charge on Your Bank Statement?

Have you ever come across a mysterious charge on your bank statement labeled as “Uber Trip Help”? If so, it’s crucial to understand what this charge entails and how to deal with it.

In this article, we will shed light on the what the Uber Trip Help charge on your bank statement is , explain why it appears on your statement, and provide guidance on identifying and preventing it from appearing again.

Table of Contents

What Is the Uber Trip Help Charge?

The “Uber Trip Help” charge on your bank statement raises concerns, as it may not be directly linked to any legitimate Uber services.

This charge is often associated with scammers who exploit the term “Uber Trip Help” to fraudulently deduct funds from your bank account. It’s essential to remain vigilant and take the necessary steps to protect your hard-earned money.

Scammers are constantly developing new methods to deceive unsuspecting individuals, and the “Uber Trip Help” charge is just one of their tactics.

By leveraging the familiarity of the Uber brand, they exploit the trust people have in the service. These scammers aim to exploit your trust and banking information by deceiving you through various channels, including email, text messages, or even fake customer support websites.

Image Credit: Reddit

One common method employed by these scammers involves the use of a false or dummy Square account. By setting up a Square account with an arbitrary business name, they can process transactions under the pretext of providing “Uber Trip Help.” This allows scammers to bypass security measures commonly associated with legitimate payment processors.

To make their scam appear more authentic, scammers may also use other tactics such as creating fake Uber customer support phone numbers or emails.

Unsuspecting individuals who reach out for assistance regarding their Uber trips may inadvertently fall into their trap, providing personal and financial information that scammers can exploit.

It’s important to note that the “Uber Trip Help” charge is not a valid service offered by Uber . Uber’s legitimate charges for trips taken are typically labeled differently on your bank statement, clearly indicating the date, time, and fare amount.

If you come across a charge labeled as “Uber Trip Help” and it does not align with your recent ride history, it’s highly likely that you are a victim of a scam.

Did you come across a random Wix.com charge on your bank statement ? Here’s what it stands for.

How Does the Uber Trip Help Charge Look Like?

Now that you’re aware of the potential scam behind the “Uber Trip Help” charge, let’s discuss how you can identify it within your bank statement.

When reviewing your statement, keep an eye out for any unfamiliar or suspicious transactions. While the exact appearance may vary depending on your bank, the “Uber Trip Help” charge might be listed using different transaction names.

Here are some examples of transaction names that scammers may use:

• UB Trip Help
• UberTripHelp
• Trip Support Help
• Uber Assis Charge
• Rider Assistance Fee
• Uber HELP.UBER.COM
• Uber *Trip Help
• Uber Pass Help.Uber.Com
• POS Debit UBER TRIP HELP.UBER.
• POS PUR UBER TRIP HELP.UBER.
• POS PURCH UBER TRIP HELP.UBER.
• POS PURCHASE UBER TRIP HELP.UBER.
• POS REFUND UBER TRIP HELP.UBER.
• PRE-AUTH UBER TRIP HELP.UBER.
• PENDING UBER TRIP HELP.UBER.

It’s important to note that these transaction names are not actually associated with legitimate Uber services. If you come across any of these or similar transaction names, it’s crucial to scrutinize them further and take appropriate action.

Make sure you know everything about the TotalAV charge so when it appears on your statement, you know what to do.

How to Prevent Unauthorized Uber Trip Help Charges

Prevention is key when it comes to unauthorized charges such as the “Uber Trip Help” scam.

To minimize the risk of falling victim to fraudulent transactions, we recommend taking the following precautionary measures:

1. Secure your payment information

Be cautious when sharing your payment details and only provide them on trusted platforms or official Uber channels. Avoid entering your credit card information on suspicious websites or in response to unsolicited emails or messages .

2. Regularly review your bank statements

Take the time to carefully examine your bank statements each month. Look for any suspicious transactions or charges and report them immediately. If you spot any unauthorized “Uber Trip Help” charges or unfamiliar transactions, contact your bank or credit card provider promptly.

3. Stay vigilant regarding communication

Be aware of phishing attempts and fraudulent communication. Scammers may try to deceive you with emails, text messages, or phone calls claiming to be from Uber support or related to your trips.

Remember, Uber does not typically reach out directly for payment information or ask for personal details via these channels. If you receive such requests, verify their legitimacy by contacting Uber directly through official channels.

4. Enable two-factor authentication

Take advantage of Uber’s two-factor authentication (2FA) feature to add an extra layer of security to your account. By enabling 2FA, you’ll receive a verification code via SMS or a third-party authentication app whenever someone attempts to access your account or make changes to your payment information.

5. Keep your Uber app up to date

Regularly update your Uber app to ensure you have the latest security features and bug fixes. Outdated versions may have vulnerabilities that scammers could exploit. Enable automatic app updates on your device to ensure you are always using the most current version.

6. Report suspicious activity

If you notice any suspicious activity, such as unauthorized Uber transactions or “Uber Trip Help” charges , report them immediately to Uber’s customer support . They have dedicated teams to handle such cases and can assist you in resolving any issues.

Learn more about the unknown RCSS charge on your credit card statement as it might be part of a scam.

Understanding Unsolicited Uber Trip Help Charges

By implementing these preventive measures, you can significantly reduce the risk of falling victim to unauthorized charges and protect yourself from scams like the “Uber Trip Help” charge. Remember, staying informed and proactive is essential in maintaining the security of your finances and personal information.

As always, stay informed, stay alert, and keep an eye on your bank statements to safeguard your hard-earned money from potential fraudulent activities.

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What 'Uber Trip Help'? 5 questions about payment on the card | Productivity

Uber has different forms of payment, and the credit card is one of the most common methods among users. However, some doubts are frequent among users of the platform, which are confused with the various terms used by the company to identify a charge on the card and on what can be done in the case of undue charges on the invoice. The platform, in turn, suggests different actions to correct the problem.

READ: Uber changes and accepts payment slip and bank transfer in races

The travel app for Android and iPhone (iOS) also allows, among other things, to change the payment method for an old ticket, and to request a duplicate PDF of the receipt of a trip paid by card. Check out, below, a list of five questions about Uber's rush payments made using a credit card.

Term 'Uber Help' causes doubts in the charges for the races on the credit card Photo: Reproduo / Rodrigo Fernandes

Want to buy cell phones, TV and other discounted products? Meet Compare dnetc

• 1. What does Uber Trip Help mean?

Uber uses different nomenclatures to identify race payments on users' credit card bills. Among them are "Uberbr: Uber Trip Help" and "Uber do Brasil Tecnologia". Although I didn't reveal why I used different terms, including the word " help "Uber said users can trust the alert, as these billing names are correct and are, in fact, made by the company.

• 2. What cards does Uber accept?

Uber accepts credit and debit cards from various brands operating in Brazil. Check the list:

• American Express
• Diners Club
• Banco do Brasil (VISA and Mastercard banner)
• Bradesco (VISA banner only)
• Santander (MasterCard banner only)
• Banco Next (VISA flag only)
• Banco Original (MasterCard banner only)
• Banco Caixa (Visa and Mastercard banner)
• Prepaid cards

In addition, it is possible to pay for the races using cash, Uber Cash, PayPal account, boleto and bank transfer.

How to pay for your ride on Uber with cash

• 3. What to do in case of undue collection?

If you do not recognize a travel charge made by Uber on your credit card or bank account, I need to check some details. Check if a relative or friend recently ran a race with your account without your knowledge. Also review your travel history: you may be charged for a cancellation fee for a recent ride or for an order from Uber Eats.

In addition, it is possible that you receive an SMS with a charge even before starting a trip. Uber explains that this message was sent to validate the chosen payment method and the value of the trip. This form of protection guarantees security against unauthorized use of credit cards and is called "Authorization Charge". The company reassures passengers that the money is refunded quickly, and is not actually debited.

If you still do not agree with any charges received, you need to contact Uber support through the application settings.

• 4. How to change the payment method for a past race?

Uber allows you to change the way you pay for races that have been running for less than 30 days, for regular trips, or less than 60 days for business trips. This type of change is permitted in runs paid with a credit card or Uber Cash. To do this, open your travel history and choose the race that will have the payment method changed. Then, go to "I had another problem" and choose "Change the payment method for a trip". Then choose the desired payment method.

Uber allows you to change the form of payment for previous trips made Photo: Reproduo / Rodrigo Fernandes

In some cases, a great shortcut to changing the payment method is also displayed once the race is opened within the history. It is worth remembering that it is also possible to change the form of payment during a trip, following the same rule of using only electronic methods (card or Uber Cash). Cash payments cannot be changed under any circumstances.

• 5. How to issue a receipt for a race?

Uber issues receipt of races on cell phone Photo: Reproduo / Rodrigo Fernandes

The Uber app records a history with all the runs performed on your account, allowing the user to check details, such as price and route, of each trip later. To issue a receipt for any previous trip, access your runs in the app settings, select the desired trip and open the "Receipt" section to view details. Through the browser, it is possible to request a PDF receipt, which will be sent by email.

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How to dispute an Uber charge using the mobile app or Uber's website

• If you need to dispute an Uber charge, you can do so via the mobile app or the Uber website.
• You may need to dispute a fare on Uber if you think you were overcharged or you were charged for a canceled ride, but disputing an Uber charge isn't an automatic guarantee that you'll receive a refund.
• Visit Business Insider's homepage for more stories .

Uber is one of the most useful inventions of the modern age. 

The app allows you to book a car service immediately or even schedule one for a future date right from your phone. 

Uber lets you know how long it will be before your ride shows up—there's even a map so you can track where your car is in real time—as well as how much the ride should cost. 

However, no technology is foolproof and there may be an occasion in which you need to dispute a charge that has appeared on your account. 

If you believe you've been overcharged for a ride or charged for a ride you didn't take, it's possible to contact Uber to request a refund. 

While there's no guarantee that the company will give you your money back, it's worth filing the request with them, especially if you've overpaid a significant amount. 

Here's how to do it. 

Check out the products mentioned in this article:

Iphone xs (from $999.99 at best buy), google pixel 3 (from $799.99 at best buy), how to dispute an uber charge via the mobile app.

1. Find the Uber icon on your iPhone or Android's home screen and tap to open. 

2. In the upper left-hand corner of the app, tap the three vertically stacked lines and then the "Your Trips" option.

3. Locate the trip you wish to dispute and tap on it to view the trip details. 

4. Scroll to the bottom and look for the Help section. Here you'll find several options for reporting issues you had on your ride. Look for and tap the "Review my fare or fees" option.

  5. On this page, choose the reason for the dispute on your charge. On the next page, you'll be able to add the details of your dispute in the empty text box provided. When finished, hit Submit to send your dispute to Uber. 

How to dispute an Uber charge via the website

1. Go to https://www.uber.com and log into your account. 

2. In the upper right-hand corner of the screen, click the Help option. 

3. On the Help screen, under the Trip Issues and Refunds section, a drop-down menu will appear listing all of your recent trips. Click the trip you wish to dispute.

4. To the right of the selected trip, click the "Review my fare or fees" option. 

5. The next screen will give you a list of options for your dispute. Select which one applies to your dispute and follow the directions on the screen to enter your dispute info. Then hit Send to submit to Uber. 

For more information on how to contact Uber directly, read our article, " How to contact Uber support as a rider or driver, in 4 different ways ."

Related coverage from   How To Do Everything: Tech :

How to check your uber passenger rating, and improve it if it's low, how to contact your uber driver before they pick you up, or contact uber afterward to report a problem, how to cancel an uber ride, whether you've just ordered it or scheduled it in advance, how to use uber promo codes to get free or discounted rides.

Watch: This could be the future of ride-hailing

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Ridesharing Driver

Overcharged by Uber? How to dispute double charges & fraud

By Doug H , Updated August 22, 2023 66 Comments

Surprise charges from Uber are one of the most common issues we see in the comments on our article about  how to contact Uber customer service .

Here are the most common complaints:

• Uber charged me twice!
• What is this $9.99 charge from Uber I get every month?
• I didn’t sign up for Uber One or Uber Pass but I’m getting charged for it
• My card was used for Uber rides I never ordered
• Uber took money out of my account and never showed up to pick us up!

It’s upsetting when you get a surprise charge, and it can be challenging to contact Uber . But the good news is that you can report the problem and request a refund by following the steps outlined in this article.

If you take the appropriate steps, there’s a good chance that Uber will refund the charge!

What you need to know

• You can report unexpected charges in the Uber app or at help.uber.com
• Go to the help section at the bottom of each ride receipt to chat with Uber and request a refund or review
• A $9.99 recurring charge is for Uber One , a monthly subscription that you can cancel in Account > Uber One
• If you suspect fraud, contact your cardholder first to prevent further fraud

How to report surprise charges from Uber—and get your money back

The pages below are the best way to get help directly from Uber to report an unexplained charge, a double charge, or fraudulent charges.

• I was charged for a ride I didn’t take
• Cancel Uber One, the $9.99/month charge
• I have an extra trip charge  – Check for temporary charges
• I was charged more than once for this trip – If you were double charged
• My account has a charge from someone else – Report fraud

Report unexpected charges in the Uber app

You can also report issues with a charge by going to the ride receipt that is associated with the charge.

In the Uber app, go to Activity > Select the trip > Scroll to Help section and Select Get ride help

After you select an issue, a live chat with customer service will begin. You can wait for a response or add more info.

You can report overcharges in the help section of each ride receipt

If you can’t find an issue that exactly matches your problem, pick one that closely matches. After the live chat begins, you can write in your exact issue.

Subscription charges from Uber One, Uber Pass, & Uber Cash

Uber offers several recurring monthly subscriptions that could explain a surprise charge on your account.

Uber One: A $9.99 monthly charge

Uber One —also known as Uber Pass in some areas—is a $9.99 monthly subscription that gives you discounts on Uber rides and Uber Eats orders.

Subscriptions renew automatically. If Uber charges you $9.99, it’s most likely for an Uber One or Uber Pass membership.

How to cancel Uber One

In the Uber app, tap Account > Uber One . Scroll to Manage Memberships and select End Membership . Confirm your selection.

You will keep access to your benefits until the end of the current billing cycle.

What happens if you accidentally subscribed to Uber One for months?

Many of our readers complain about accidentally signing up for Uber One and being charged for months of service.

You can request a refund by chatting with Uber support, but be warned that Uber does not usually offer refunds if you inadvertently subscribed for several months.

You may only get one month refunded if you complain, but not the entire period.

Uber cash: Uber currency that can auto refill

Uber Cash is an in-app currency that you can use for Uber rides and Uber Eats orders. Cash back from some credit cards is paid as Uber Cash.

You can purchase Uber cash in increments of $25, $50, or $100. There is also an auto-refill feature that can add Uber Cash if your balance drops below $10.

You might get a surprise charge if you accidentally set up auto-refill.

Check your Uber Cash and disable auto-refill : Go to Account > Wallet , then tap on the Uber Cash area at the top of the Wallet page. Tap on Auto-refill to see if you have it enabled.

Duplicate charge? It might be a temporary authorization hold

If you were charged twice after a recent ride, the duplicate charge is likely a temporary authorization hold .

Uber places a hold when you request a ride in the amount of the upfront or estimated fare price. It’s a security measure to prevent fraud.

Uber voids the temporary hold after completing your trip , but the charge might remain ‘pending’ for up to 3–5 business days . The length of time depends on your bank.

If you see a duplicate charge, wait a few days to see if it goes away.

What to do if you were charged twice

If a duplicate charge doesn’t go away after 3–5 days, visit this page: I was charged more than once for a ride.

You will need to log into your Uber account and select the ride with the duplicate charge.

You will get a refund if the duplicate charge is a billing error, but it may take a few days for Uber to investigate and process the refund.

One possibility to consider: Family or friend took a ride on a shared payment method

It’s common for family members and friends to share a payment method or share access to an Uber account.

If you find a surprise charge, first ask the people with access to your account to see if they took the ride.

Several fees from Uber might show up as a surprise charge to your account.

Cancellation fees: Range from $3–$10. Uber charges a cancellation fee if you cancel more than 2 minutes after you have matched with a driver or if your driver cancels after waiting more than 5 minutes at your location. Have your cancellation fee reviewed here.

Cleaning fees: If you leave a mess or damage a driver’s car, Uber may charge a fee. Cleaning fees typically are charged in the amounts of $20, $40, $80, $150. Have your cleaning fee reviewed here .

More about Uber fees: How to Avoid the Cancellation Fee, Cleaning Fee, and More

What to do about illegitimate charges, fraud, and suspicious account activity

If your charges don’t fall under legitimate reasons, they might be a mistake by Uber, or fraud.

Watch out for these suspicious activities:

• Receipts for trips that you don’t recognize
• Account info updating without your input
• Notifications from Uber about a trip or order that you didn’t request

If any of the above applies to you, use one of the contact pages at help.uber.com to report the issue.

Suspect fraud? Contact your cardholder first

Contact your cardholder if you suspect your credit or debit card was compromised and used for Uber.

Someone may have stolen your card information, and your first step is to secure your card from further fraud.

Start by notifying your cardholder of the issue. Stopping fraud is a more critical first step than letting Uber know about the fraud.

Most cards offer fraud protection along with 24/7 customer service.

Uber is harder to reach, and you’ll get better results by contacting your cardholder first.

After you contact your cardholder, try to report the issue to Uber using one of the above help pages .

Will you get a refund from Uber? What to expect

If a charge is illegitimate, there’s a good chance that it will be reversed . 

If you report your issue and provide precise info, Uber has enough information on their end to see if a charge was incorrect and give you a refund.

Improper fees, such as cancellation fees, can be fully refunded. If you were overcharged for a fare, Uber can adjust the fare and give you a partial refund.

If you accidentally signed up for an Uber One subscription, Uber does not typically refund several months worth of charges. You may get a one month refund as a courtesy.

You always have the option to request a chargeback if you’re not getting results from Uber .

If you believe a charge was illegitimate and Uber hasn’t refunded you after more than a week of trying, try initiating a chargeback with your cardholder or bank.

Related Uber Topics

• How to Save on Uber As an Existing User
• Payment Methods You Can Use for Uber
• How Much Does Uber Cost? Get an Estimate

About Doug H

Gig economy driver, writer, and expert since 2013. I created Ridesharing Driver to help drivers navigate all of the challenges we face in the on-demand world! Read more about my story!

Uzima Namegabe says

July 29, 2023 at 7:24 am

Hi Uber I am writing this to see if you guys can disable an account that keeps using my card to request rides. I have deleted all uber related Apps but I am still getting charged for rides. Can you guys please locate and delete account that is using my cards both my credit card and debit card. Please, let me know if there is anything you will need from me.

Doug H says

July 29, 2023 at 8:56 am

You need to call the card company to report the fraud and cancel the card.

Abhi kibriya says

July 9, 2023 at 5:44 pm

Same issue, being charged $9.99 every month that I just saw now and when I chat to this online service it leads me to further asking account details, what the heck!!!!

July 9, 2023 at 8:28 pm

That is most likely the Uber One subscription. In the app, go to Account > Uber One. You should be able to find an unsubscribe button there. If you want a refund for previous unintended purchases, you’ll have to go through the chat feature

Robin Foraker says

July 27, 2023 at 4:09 pm

I do not have an account with Uber One this is a fraud charge I will go to the federal trade commission. I typed my email and no account is under my email address

Brenda says

August 5, 2023 at 8:58 am

Crazy they want you to pay $1.00 to go further.

Jeremy says

June 13, 2023 at 12:51 am

yes 10.49 per month from my bank account. I don’t use uber and never signed up for any subscription. this has been taken every month for nearly a year

Kevin Kee says

May 2, 2023 at 1:25 am

I’ve already canceled the uber one subscription and not using it. Please help to reverse my charges

elizabeth ross says

March 9, 2023 at 10:24 pm

My Visa has been charged $9.99 every month for over a year. It is marked UBER*PASS SYDNEY. I dont LIVE IN SYDNEY and have not used Uber since December 2021. How can I prevent further unauthorised charges?

March 10, 2023 at 8:23 am

Log into your Uber account, go to Payment, and cancel the Uber pass.

chris ginsburg says

September 15, 2022 at 10:54 pm

I just noticed $24.99 a month deducted from my bank account via Paypal since August 2019!!! It says Automatic Payments to UBER. In the app it shows UBER PASS / set up monthly / $24.99. I NEVER DID THIS — I use Uber maybe once a year –if ever. I’m furious with these guys — $448 total STOLEN from me. Now I want the drivers to unionized FULL employment benefits, etc…. Uber now sucks big time in my book. I will NEVER use them again.

April 19, 2023 at 11:05 am

This has also happened to me uber has been charging me 5.99 for a service I never agreed to I’m furious as I use uber alot I will be be using another service unless I’m refunded.

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A guide for how to use Uber

Whether you’re running an errand across town or exploring a city far from home, getting there should be easy. Learn how to ride with the Uber app.

How to use the Uber app

Create an account.

All you need is an email address and phone number. You can request a ride from your browser or from the Uber app. To download the app, go to the App Store or Google Play .

Enter your destination

Open the app and enter where you’re going in the Where to? box. Tap to confirm your pickup location and tap Confirm again to be matched to a driver nearby.

Meet your driver

You can track their arrival on the map. When they’re a few minutes away, wait for them at your pickup location.

Check your ride

Every time you take a trip with Uber, please make sure you’re getting into the right car with the right driver by matching the license plate, car make and model, and driver photo with what’s provided in your app.

Uber trips can only be requested through the app, so never get in a car where the vehicle or driver identity doesn't match what’s displayed in your app.

Sit back and relax

When you arrive, payment is easy. Depending on your region, you have options. Use cash or a payment method like a credit card or Uber Cash balance.

Rate your trip

Let us know how your trip went. You can also give your driver a compliment or add a tip in the app.

Smooth rides from start to finish

Upfront pricing in real time.

Before you confirm a trip, see price estimates so you don’t have to guess and so you can compare costs to find the right ride, every time.

Perfect your pickup

When you request a ride, the app automatically suggests a convenient place to meet your driver. To adjust your location, just type in a new address or drag your pin on the map within the gray circle.

Get to know the person behind the wheel

Check Driver Profiles in the app to see fun facts about your driver, including ratings and compliments.

Ratings and tips

Help us improve your experience by rating trips. If you got great service from a fantastic driver, you can also add a tip.

Peace of mind on every ride

From driver screening and insurance to app features that let you track your trip and stay connected, your safety is a top priority.

Ways people move around the world

The Uber app gives you the power to get where you want to go with access to different types of rides across more than 10,000 cities.

Go farther with Lime

Did you know you can rent Lime e-bikes and e-scooters in some cities using the Uber app? Follow directions in the app to find wheels near you.

Get more from your ride

Before your trip.

Edit pickup points

Commuter benefits

Family Profiles

Saved Places

Schedule a ride

Request for a guest

Upfront pricing

Pickup messages

Pickup Spots

Bikes and scooters

Uber ride types

During your trip

Emergency assistance button

Driver profiles

Extra stops

Share your status

American Express

After your trip

Compliments

Top questions from riders

You can schedule a ride up to 30 days in advance. Open the app and tap on the car-and-clock icon next to the Where to? destination box.

Open the app and tap the Where to? destination box. It will open a Switch Rider scroll-down option. Tap on it and select your friend. They will receive a text message with trip details, including car model and license plate, driver name and contact information, and ETA.

Prices are calculated based on time and distance. They are subject to surcharges, tolls encountered during your trip, cancellation and wait times if applicable, and booking fees.

Hundreds of data points go into calculating an upfront price. It’s based on the estimated trip time, distance from origin to destination, time of day, route, and demand patterns. It also includes tolls, taxes, other fees, and surcharges.

Ratings go both ways. Some of the feedback we hear most often from drivers is to keep conversation friendly, respect their car and property, including not slamming doors when entering and exiting, and not distracting them while driving. For more advice, visit our Community Guidelines.

You can add up to 2 extra stops before or during your ride. Tap + next to the Where to? destination box to enter your address. Your price may be adjusted based on the time and distance of your destination.

*Feature not available in the Uber Lite app. The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.

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• UBER TRIP 8005928996 CA

Learn about the "Uber Trip 8005928996 Ca" charge and why it appears on your credit card statement.

First seen on September 10, 2021 , Last updated on May 24, 2024

What is it?

My card was used twice for an Uber ride I did not take. $66.93 + $40.23 under the same Uber trip number

I just received my cc statement and there were 6 UBER TRIP charges totaling $391.63. These charges are fraudulent as my family and I were home for the holidays and someone enjoyed San Francisco on us! I cancelled my credit card on 12/30/21 and was issued another one..AND guess what? An additional 4 charges were done on the NEW CARD from the same merchant!! What the heck is going on?

My card was used 5 times for Uber trip number 8005928996 CA. I have never used used a uber before. Please call me back or email

I live in the Netherlands and on February 3, 2023, 2 amounts have been debited from my credit card by Uber Eats in San Francisco! (Total $440) How the hell is this possible??

They took 300$ worth of uber eats food and i live in nyc like comon now

I had several charges on my debit card, I live in Hawaii and charges are in California. No recent trips to california. Had to replace my card and stop charges. I have never used Uber. How is this possible?

Your cards have all likely been compromised. Mine was as well. Uber doesn't provide support on the phone for these types of issues. They just want you to fill out a form and wait to hear back from them. Make it easier on yourself and figure out the full list of all charges that you did not make, and then call your credit card company and have them block your card and issue you a new one. All of the fraudulent charges will be disputed and the money returned to you.

I got the exact same thing!!!! Exactly that. I'm waiting on them to message me back

my card has 5 uber charges that I know nothing about totaling $179.65. I have my own car and do not use uber or uber eats.

Uber charhed me some operations with this number. I'm not client or customer or Uber. It's a fraud.

They charged my card, I cancelled it and they are still trying to charge my old card..... after 3 months

It shows that an Uber was taken trip number 8005928996 where was the pick up and drop off this was made off my credit card

Uber Technologies TRIP 8005928996 was used fraudulently on my debit card on Saturday February 17, 2023. I was at the middle of the desert camping at the time the transaction went through, but was checking my emails at the time it popped up as an alert from my bank. I called the bank and reported the fraud , they locked the debit card and are looking into the matter. I also reported this to the FBI's Internet Crime Complaint Center, IC3 as well.

Can you help? What is this charge?

Also appears on statements as.

• CHKCARDUBER TRIP 8005928996 CA
• CHECKCARD UBER TRIP 8005928996 CA
• POS Debit UBER TRIP 8005928996 CA
• POS PUR UBER TRIP 8005928996 CA
• POS PURCH UBER TRIP 8005928996 CA
• POS PURCHASE UBER TRIP 8005928996 CA
• POS REFUND UBER TRIP 8005928996 CA
• PRE-AUTH UBER TRIP 8005928996 CA
• PENDING UBER TRIP 8005928996 CA
• Visa Check Card UBER TRIP 8005928996 CA MC
• Misc. Debit UBER TRIP 8005928996 CA
• CHKCARD UBER TRIP 8005928996 CA

Similar Charges

• UBER *TRIP 25DNU HELP.UBER.COM
• UBER *TRIP 40,00 TL
• UBER *TRIP 53,00 TL
• UBER TRIP8005928996CA
• UBER TRIP 8005928996 CAUS
• Uber trip #9257 Mtn. View CA

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What are suggested pickup locations?

Once you’ve selected a vehicle type for your trip, the app may recommend a nearby Pickup spot or multiple Quick pickup points. These suggested locations are meant to make pickups easier and faster for riders and drivers. You’ll see these as blue dots on the map.

To use a suggested Pickup spot or Quick pickup point, tap Confirm pickup to be matched with a driver.

To choose a different pickup location, you have three options:

• Tap another blue dot to use that location instead.
• Move the pin on the map to a different pickup location.
• Tap the search icon next to your pickup location and enter a different pickup location.

Once you’ve set your preferred pickup spot, tap Confirm pickup to be matched with a driver.