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ITM Autumn Conference 2024

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The ITM Achievement Awards 2024

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empower Conference 2024

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Connecting , Informing, Educating and Inspiring Business Travel Buyers for over 60 years

Gain knowledge and insights through our comprehensive training and events calendar, including regional and social networking.

Access and download a wide range of templates, reports, guides and data packs to support travel management and programme negotiations.

A community with the warmth of ITM is hard to find. Seeing is believing, so check out the moments captured at our most recent events!

ITM ENERGISE CONFERENCE 2024 HIGHLIGHTS

Every year, over 500 business travel professionals come together at ITM's spring conference to share knowledge, build connections, and create lasting memories. Immerse yourself in the highlights of last year's event...

• UPCOMING EVENTS
• PAST EVENTS

Buyer Only 10 September 2024

Buyer Knowledge Exchange

Supplier Only 17 September 2024

Buyer Insights Webinar

Supplier Only 26 September 2024

Inside the Mind of the Buyer

Buyer Only 02 October 2024

Technology Showcase

MEMBERSHIP BENEFITS

ITM membership benefits the entire business travel community. Click on a membership type to find out how...

Buyer Membership

I am responsible for procuring, managing or booking travel for my organisation.

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Supplier Membership

I am responsible for supplying products & services to the travel industry.

Industry Practitioner

I am an outsourced travel manager or consultant.

A supplier company such as a Hotel, Airline or Travel Management Company

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Hotel rfps, accessible travel and travel policies discussed at latest buyer knowledge exchange.

A poll of travel managers attending ITM’s latest Buyer Knowledge Exchange (BKE) showed that 85% are planning to conduct their hotel RFP on an annual basis. | read more >

Discussing the ‘S’ in ESG - ITM Webinar Provides Thought-Provoking Guidance on How to Bring Social Considerations into Travel Programmes

The social aspect of ESG focuses on how a business impact wider society and workplace culture. But how can travel buyers bring this aspect into their travel programmes? Wha | read more >

ITM 2024 Achievement Awards: Celebrating Excellence in the Business Travel Industry

The ITM 2024 Achievement Awards ceremony, held last Friday, was a resounding success, honouring the brightest talents and most innovative teams in the business travel industry. | read more >

ITM Announces New Board Directors at AGM

The Institute of Travel Management (ITM) has announced the appointment of four new Board Directors today at the association’s Annual General Meeting | read more >

How to Make Travel Programmes Accessible? ITM Webinar Provides Valuable Advice to Buyers

Travel managers are increasingly recognising the need to ensure accessibility for travellers with visible and hidden needs and disabilities is fully considered across their travel programmes. | read more >

Accessible travel considerations and challenges discussed at latest Buyer Knowledge Exchange

A poll of travel managers attending ITM’s latest Buyer Knowledge Exchange (BKE) session revealed that the biggest challenge to embedding accessibility practices within travel programmes is access to traveller’s individual requirements. | read more >

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The Business Travel Association

The voice of business travel

The BTA is the representative association for the business travel community and travel management companies, with our TMC members accounting for over ninety per cent of all managed travel booked in the UK.

Our industry partners are all influential travel industry suppliers including airlines, airports, accommodation companies, rail, car rental, technology, payment and ancillary product providers.

Working with our members and industry partners, we raise the profile of the vital role business travel plays in the broader economy. This includes facilitating leading industry events, commissioning surveys and research and lobbying organisations that can impact and influence our industry; including suppliers, UK Government and EU legislators.

Key information

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Get notified about the latest TAF news, invites to events and exclusive offers.

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Business Travel Association (BTA)

The BTA is the representative association for the business travel community and travel management companies, with our TMC members accounting for over ninety percent of all managed travel booked in the UK.

Working with our members and industry partners, we raise the profile of the vital role business travel plays in the broader economy. This includes facilitating leading industry events, commissioning surveys and research and lobbying organisations that can impact and influence our industry; including suppliers, UK Government and EU legislators.

Members Details

https://www.thebta.org.uk

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Accreditations and Governance

• Association of British Travel Agents (ABTA)

Business Travel Association (BTA)

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Key Travel has been a member of the BTA (formerly GTMC) since 2003. John O'Sullivan, our Managing Director UK and Europe, is on the Board. The BTA is the representative association for the business travel community and travel management companies, with their TMC members accounting for over ninety percent of all managed travel booked in the UK.

Working with their members and industry partners, the BTA raises the profile of the vital role business travel plays in the broader economy. This includes facilitating leading industry events, commissioning surveys and research and lobbying organisations that can impact and influence our industry; including suppliers, UK Government and EU legislators.

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Travel with confidence

#TheTimeIsNow – It's time to get your summer sizzling. It's time to discover the holiday you deserve, grab that get away deal, and head off with confidence... Just look for a travel company with the ABTA logo.

ABTA Travel Insurance

#TheTimeIsNow – Your holiday's booked. Your cases down from the loft. It's time to get your travel insurance. And the name that helps you travel with confidence... now does travel insurance too.

ABTA Travel Money

#TheTimeIsNow – Your holiday's booked. Your adventure's planned. It's time to get your travel money sorted. And the name that helps you travel with confidence now does travel money too.

Did you know?

89% of people are more likely to book a holiday with an ABTA member than a non-ABTA member. Click here to find out more about the benefits of booking with an ABTA member.

ABTA member search

We’re ABTA. A trade association for UK travel agents, tour operators and the wider travel industry. For over 70 years we’ve helped our members run successful travel businesses, and provided travellers with advice, guidance and support.

We work closely with our members to help raise and maintain standards and build a more sustainable travel industry. Whether it’s for business, a holiday or to see family and friends, you can relax and enjoy your trip when you book with an ABTA member. 

We understand that every trip’s important, meaning you deserve great service, delivered by people you can trust. All ABTA members sign up to a code of conduct and commit to agreed service standards, accurate advertising and fair trading. 

When things don't go to plan

Find out what help and support we can provide you if things haven't gone to plan with a holiday booked through an ABTA member.

How can we help you?

If you have a question related to travel, our comprehensive Q&As might just have the answer you're looking for.

Customer information

If something has gone wrong with your holiday, we can offer you advice. Follow our step-by-step guide to registering a dispute.

When you book with one of our members, you can relax and travel with confidence.

Travel with confidence - the time is now

It's time to get your summer sizzling. It's time to get the holiday you deserve, grab that get away deal and head off with confidence! 

Brexit: advice for travellers

Now that the UK has left the EU, it’s important you start thinking about any extra steps you may need to take now to be ready for your trip.

Latest FCDO travel advice

For the latest travel advice from the FCDO check gov.uk/travelaware

Latest news

Engaging with government and mps on behalf of members, abta member call: eu entry/exit scheme with the dft & fcdo – 24 september, update on abta arbitration fees, abta code of conduct, planning and booking a holiday, working at abta, passports and visas.

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• Spring Conference 2024
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BTA White Papers

The BTA regularly publishes white papers aimed to provide a resourceful library of references across a wide range of topics.  To view the white paper click on the publication cover.

Getting our Trains Back on Track

The BTA wants to see the needs of business travellers and leisure travellers drive a new passenger led railway system that benefits us all!

Drop the drop off fees

We have launched the white paper, 'Drop the Drop Off Fees' to challenge the unfair and excessive charges that UK airports impose on travellers.

Click here to view the pro-forma letter to send to your MPs.

BTA Good Business Pays - Why prompt payment is so important

This report will assess the extremely worrying problems which are affecting SMEs as a result of late payment practices, while also demonstrating the benefits of timely payments for both customer and client.

November 2023

BTA Manifesto - Roadmap to Change

This document is a business traveller’s manifesto, setting out what the sector is calling for to help ensure travelling for business is as smooth and seamless as possible and to help ensure that our member TMCs have the recognition they deserve.

Click  here to view a summary of the manifesto.

Business travel and in-person meetings

The findings highlight the demand for in-person collaboration is an important economic catalyst. Equally, it reinforces the vital role that the BTA plays in helping the UK economy grow.  

Sustainable Aviation Fuel - A Journey Towards Innovation

Our research finds that the travel industry sees SAF as a strong solution to stifle the aviation industry’s environmental issues. 

February 2023

Carbon Offsetting - Beyond the trees

This report is not just about planting trees. Our research explores varied methods of carbon offsetting which also offer effective alternatives to reduce greenhouse gas (GHG) emissions.

We can't do it alone

The BTA's ground-breaking Environmental, Social and Governance responsibilities report.

The BTA's NDC 5-year review

The BTA's review and assessment of NDC progress, from what was promised on its launch in 2012, to the reality today.

December 2021

Time for Change - The RFP Process

A BTA white paper to help support the industry in getting the best from their Travel Management Company RFP process.

September 2021

Guidance of baseline standards

The BTA's guidance document about the standards that should accompany each TMC transaction model.

Time for Change - TMC pricing model

The BTA's white paper that explores three approaches to TMC pricing.

January 2021

The Future of Business Travel

In this paper, we have used global data from Amadeus coupled with interviews with eight of our board members to look at how travel can recover in 2021.

"The BTA provides the ideal opportunity to engage with the most significant TMC’s in the UK.  Using the various events, business sessions, meeting etc. AirPlus gains direct access to the key personnel in order to allow us to further our business relationship with them.  AirPlus only works with the BTA as this association provides the networking opportunities required to ensure our financial offer is clearly positioned to both the TMCs and their clients."

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