disney cruise check in process

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How to Check-In for Your Disney Cruise

Updated January 25, 2024.

Online check-in is similar to pre-COVID sailing. You can begin using either the webpage or the app at 12:01 am Eastern Time. Your check-in date is based on your Castaway Club status.

• Pearl – 40 days before sailing
• Platinum – 38 days before sailing
• Gold – 35 days before sailing
• Silver – 33 days before sailing
• First-Time Disney Cruisers – 30 days before sailing

What Do I Need to Check in for My Disney Cruise?

If you haven’t downloaded the app, now is the time to do it; you will use it for most things on board. The biggest recommendation is to gather all your documents and take all your pictures BEFORE you start completing the form s. Have any flight and hotel information handy.

Guest Information

You will need to provide personal details, including address, contact info & emergency contact. You will need to include a clear image of your passport or proof of citizenship.  Also, you will need a photo/selfie of each guest for your onboard account security photo. The photos must be an image file like a jpg or a png. If you are taking your photos with your iPhone, you will need to export your photos as jpg . 

You will need a picture of the photo page of your passport. If you’re using a driver’s license, you will need to have a photo of the front and the back of it .

If DCL doesn’t accept your passport/proof of citizenship or security photo, they will email you to inform you that a new one is required.

Security Photo Tips

This should be a recent colour photo of you facing forward, from the shoulders up, with no filters . Your face should be fully and clearly visible; please remove eyewear that prevents your eyes from being seen and any items on top of your head . There should be no other people or objects included in the photo . We took ours in front of an empty wall.

It may take some time for your online check-in to change from pending to approved. Most are approved a few days before the sailing .

Onboard Account

You will need information on how you plan to pay your stateroom charges. Your credit card or debit card numbers and expiration dates. At this point, it will ask you which members will have charging privileges. If members of your party are paying for their own charges, you can enter their card information. You can not put a dollar limit on charging privileges.

Travelling With Children

Children under 3 years old can be registered for the Nursery if they cruise after October 2022 . If you are sailing before that date, you must sign up for the nursery once you are onboard. You can register kids ages 3-12 for the Oceaneers Club/Lab during check-in. Pre-teens and teens, they will register once you are onboard at the Edge and/or the Vibe.

Travel Plans

You will need information about your plans before & after the cruise. If you are flying in for the cruise, you need your flight details, including Airline, Flight Number, Departure Time, and Arrival Time. Also, you will need your plans to leave the port after the cruise.

PAT (Port Arrival Time)

This is why you are filling out this information at 12:01 am and not waiting until morning. It is your chance to choose your arrival time at the port.

Most people want to spend as much time on the ship as possible and are trying to get the earliest PAT. On our upcoming cruise, the earliest PAT was 10:45. We took Disney Transfers and received boarding group 3 with a PAT of 11:00 – 11:15. The earliest PATs depend on the port you are sailing out of; some ports have guests arrive later than others. Concierge Guests do not need to select a PAT.

Since Covid, they have been much stricter about arriving at your PAT. If you arrive earlier, you will likely be turned away .

Cruise Contract and Boarding Pass

Read & agree to the cruise contract and print or email the contract. You will be given a Boarding Pass with a QR Code when complete. You can add it to your Apple wallet.

You will need it throughout different stages of the boarding process. It is a good idea to have a printed copy if you encounter any technological problems. The QR code will be used to board the ship because you have not yet received your KTTW cards. Keep reading for details.

KTTW (Key to the World) Cards and lanyards will await you at your cabin in your Fish. You will no longer get your card at the desk in the port and use your QR code to board the ship.

Optional Forms

During check-in, you will also find some optional forms. They include authorization to administer an epi-pen , special services form , and authorization for minors travelling without a parent or legal guardian .

Bring your patience; the website can be glitchy, especially when check-in first opens, with many people attempting to check in. If you are using Disney transportation and are not concerned with an early PAT , it might be best to wait and check in later.

Check out the other  menus for the restaurants on the Wish . Keep checking back or sign up for our newsletter for the latest  Disney Cruise News , like  the return of pre-booking character meets , the current  pre-cruise Covid testing ,  Disney Cruise rumours , and the  latest discounts .

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Disney Cruise Line Check-in Process Online: Everything to Know

We recently went through the Disney Cruise Line Check-in process and wish we knew everything we’re sharing below ahead of time. It would have avoided confusion and cut down on the time it took to complete it all. Alas, we’re smarter and wiser now!

Luckily, we’re sharing our valuable knowledge with you , including screenshots of the check-in process (which we did on a mobile phone) and what to expect.

Disclosure: There are affiliate links in this post, which means we may earn a small commission if you click the link and proceed with a purchase  at no cost to you . We truly only recommend cruises, experiences, products, and services we personally use. As Amazon Associates, we earn from qualifying purchases.

Creating a Smoother Check-in Process for You

In order to create the smoothest check-in process possible, we are also sharing what you need to have ready ahead of time . Additionally, we’ll tell you the info we wish we knew in advance that will help you for your own Disney Cruise Line (DCL) check-in.

Get excited because you’ll know what time you can arrive at the port to start boarding your Disney cruise after you complete the check-in process! Woohoo! (We’ll also explain why that Port Arrival time is important.)

Towards the end of the post, we’ll share what you can do after you check-in in the days leading up to your cruise.

⭐️ Preparing for your Disney Cruise Line Check-in

Check-in opens to passengers a minimum of 30 days before embarkation. It must be completed by one day before your sail date. Only guests in good standing who have paid the balance of their cruise booking can proceed with checking in.

Castaway Club Perk: Earlier Check in

If you are a member of Castaway Club, which you are automatically enrolled in for free, after your first Disney cruise, you can check in according to the following:

• Silver: 33 days before the cruise
• Gold: 35 days before the cruise
• Platinum: 38 days before the cruise
• Pearl: 40 days before the cruise

Disney Cruise Line Concierge Guests Check In

It does not matter when concierge guests check in as long as they do so before the cut off date for online check in. This is because they get Group One boarding anyway.

➜ Download the Disney Cruise Line Navigator App

First, you want to ensure you have the Disney Cruise Line Navigator app downloaded on your phone for your online check-in. You will want the app for your cruise anyway since it allows you to text with fellow passengers while on board, free of charge or free of an internet plan.

You will find links to download the Disney Cruise Line Navigator app here via the Apple App Store or Google Play for Android users.

If you have never downloaded the app, you’ll also need the following to log in :

• Disney Cruise reservation number
• Your Disney Cruise account login info (username and password)

You can do other things in the DCL app, including:

• Manage your reservation.
• Explore & book activities.
• View additional cruise options, like adding air or ground transportation and adding dining or special requests.
• Onboard chat (the free text messaging we mentioned above), which allows you to chat with fellow passengers or a crew member – the most fun part of this is the cool Disney emojis in the chat feature.
• Access your cruise calendar and things like menus for each restaurant during your cruise.
• View your cruise statement balance.
• See DCL’s latest cruise specials and offerings for your next vacation.
• Explore the ship with the app’s deck-to-deck plan, bow to stern .
• View the ports of call and daily itinerary, like what time you dock and what time you need to be back onboard before the cruise departs for the next destination.

⬇︎ Download our free check-in printable!

Download our free Disney Cruise Line Check-in Cheat Sheet

We respect your privacy. Unsubscribe at anytime.

➜ What You Need to have on Hand, Ready to Upload for Check-In

• Photo of every traveler’s passport .
• A clear photo of each passenger , solo.
• A credit card that you’ll use for purchases while you’re on the cruise.
• Flight information (if you’re flying to the port) .
• Hotel information for before/after your Disney cruise (if applicable).

☆ It’s important to have all of the info above handy when you arrive at your Port of Embarkation too. Do not put them in any luggage you’ll pass off to the crew curbside.

Keep these things in your carry-on bag that you’re going to have on you at all times.

➜ Checking in Large Groups of Travelers

If you’re checking in a lot of travelers for your cruise – for example, eight, ten, or more – one person can check everyone in.

Link all the reservations into one account so you can change between them easily. Then make sure the one person checking everyone in has EVERYTHING needed to do it, which is referenced in this post. (Security photos, passports or birth certificate info, etc.)

Our check-in printable has a checklist to ensure you’re prepared for check-in! Be sure to download that through this post.

⭐️ Be sure to download our free printable Disney Cruise Line Check-in Cheat Sheet, in the box above or here , so you’re fully prepared, including a checklist of what you need for a smooth online check-in! ⭐️

Below, we’ll go into depth about each item you need to check-in, in the bulleted list above.

➜ Photo of Your Passport

You’ll need a photo of every traveler’s passport, taken one at a time (not a group photo of the passports). It has to be a clear, unobstructed, glare-free photo. Alternatively, a Passport Card may be acceptable if you travel between the United States, Mexico, Canada, Bermuda, and the Caribbean.

This is harder to get than you would think! We recommend taking the photo during daylight, near a window with natural light. Turn off any artificial light in your home. Then take your photo.

If you can’t get the light coming in from your window to stop reflecting on your passport, try closing the blinds a little or closing a shade that still allows light to come through.

You’ll upload citizenship documents for check-in if you don’t have a passport.

Check-In Tip:

Passport Card

You can use a Passport Card to check in if you are traveling between the U.S. and Mexico, Canada, the Caribbean, and Bermuda, in lieu of a passport. They may be easier to photograph.

You cannot use this option if you’re cruising elsewhere, including Europe.

If you’re cruising between the United States and the Caribbean, including Castaway Cay, you can use your Passport or Passport Card.

➜ Solo Photo of Each Passenger

Disney wants a photo of each passenger for their onboard account. It should be taken from the shoulders up, looking straight at the camera.

It cannot be the same exact photo as your official ID. (In other words, you cannot simply take a photo of the image in a passport.) However, use that photo as guidance for what they want.

Think of your passport or driver’s license photo. This is the type of photo DCL is looking for of each passenger to identify him/her upon check-in/out of the ship at ports.

We simply looked for a photo of us from vacation without a crazy background, where we were looking at the camera straight-on. This doesn’t have to be a glamour shot – it simply has to show what you look like, without a face mask or sunglasses , looking directly at the camera.

There is a size limit to how large the photo can be (minimum and maximum size). Be sure that it meets these requirements before you upload it. The process will move along quicker if it’s not huge (especially because cameras take huge-sized photos these days in terms of storage space).

The check-in website may crash if the photo is beyond the photo size limits it states. (Trust us – it crashed a few times for us because the image was too big. It stopped crashing when we reduced the file size.)

➜ Proof of Vaccination (No Longer Required)

Before November 2022, you needed to have a photo of vaccination cards for any vaccinated passenger. While this is no longer required, regulations/requirements can change anytime.

➜ Credit Card

You’ll input the info of a credit card you want to use for purchases while onboard during online check-in. Have one handy.

Alternatively, you can choose to pay for cruise expenses in cash. If you do so, you’ll have a credit limit depending on the length of your cruise. If you reach the limit, you’ll have to go to guest services to pay off the bill (in cash) before you can charge more to your account.

➜ Flight Information

Have your flight info ready to input so you don’t have to search for it. If you are driving to the port, then you do not have to enter this info. (You simply check “No” when they ask, “Are you flying in for your cruise vacation?”)

➜ Hotel Information

This includes any Orlando hotel (for example), Port Canaveral area hotel, Air BnB, VRBO, etc. that you may be staying at before or after your cruise.

If this does not apply to you, then you do not have to input this information.

⭐️ Check in to Your Disney Cruise Line Sailing 30 Days Prior to Embarkation: Timezone Info

Online check-in is available for your sailing 30 days prior to the day you board the ship. We thought this was according to the time in the same time zone as your port of embarkation.

However, it’s not. It is at midnight EST, regardless of where you are or what timezone you’re sailing from.

Why does this matter? Because if you live in England but your cruise leaves from Port Canaveral , Florida, you can check in at midnight EST . You cannot check in at midnight BST time (England’s local time).

We tried to check into our cruise while we were enjoying a barge cruise in France. Dan and I specifically stayed up late just in case the countdown showing in the app was correct.

Forcing myself to stay up until midnight in France, I realized that somehow the Disney counter switched to local time in France during the trip. The countdown was incorrect .

Imagine our disappointment (and exhaustion) when we realized that we could n ot check in at midnight. Instead, I set an alarm for 6:00am (six hours later) to check into our cruise at midnight EST . And voila, we could check-in.

➜ So, if you’re wondering, “Is the 30 days local time for Disney Cruise Line, or is it my local time where I live?” The answer is that it’s Disney Cruise Line’s headquarters local time, midnight EST. Disney Cruise Line officially confirmed this for us via email correspondence with their PR team.

Check-in, and any modifications to your check-in, must be completed by the day before you sail.

⭐️ Disney Cruise Line Online Check-In Process

➜ begin check-in.

When you open the DCL Navigator app at any time before your cruise, you’ll see an awesome countdown to your sailing. We love that they use emojis in the counter. They sub out a lot of the zeros for fun Disney characters. (A lot of the characters are also available in the app chat feature while you are on your cruise.)

When you can check in, you’ll see that a little button that says “Begin Check-In” appears in the app (screenshot below, right). This button will not appear until 30 days before your cruise, at midnight EST.

You can see that our Online Check-In screenshot says “6:00” on the upper lefthand corner because we were in France at the time of check-in; it was 12:00 midnight EST.

⭐️ Complete Check-In Items on the Overview List

When you hit the “Begin Check-In” button, it will take you out of the app. It opens an internet browser window to begin checking in.

You will see a checklist for what you need to do to complete check-in. The icons, which are silhouettes of the faces of classic Disney characters (like Goofy, Donald, and Minnie) are not filled in if you haven’t completed the task.

But as you fill in the information, you’ll see the faces start to fill in with more graphic and colorful drawings. So cute, right?

In the screenshots below, you’ll see the top two don’t have the faces filled in yet. In the bottom two screenshots, the faces are filled in, which indicates we completed those tasks for check-in.

➜ Moving Through the Steps of DCL Check-In

You’ll be glad you will have already gathered what we recommended to have on hand, ready to go, as you move through the Disney Cruise Line check-in steps. Things will move as efficiently as possible this way.

Each step is sequential. You cannot jump ahead to the Port Arrival Time, for example, then go back to filling in your contact information. You must fill in your contact information first before it lets you move to the next step.

As you can see from the screenshots below, we filled in the information for our Travel Plans, picked our Port Arrival Time (the BEST part of check-in), accepted the terms of the Cruise Contract, and we were done.

All DCL guests, including Platinum Castaway Club members , need to select a Port Arrival Time.

➜ Port Arrival Time

The Port Arrival Time is a timeslot you are given or select during the check in process. This is the time you are able to arrive at the cruise terminal to board the ship on embarkation day.

It’s an important timeslot! If you’re able to, given how you’re arriving at the port (especially if you’re driving yourself) you’ll want to select the earliest available arrival time.

This is the time you can arrive at the port and drop your luggage off, curbside. (The luggage is delivered to your cabin later in the day.) Then you go inside the terminal to continue your check-in, in person, and you get your boarding group. The earlier the boarding group, the earlier you get on the ship. This means the longer your cruise is, even if that’s just hours longer.

Disney has a lot of shorter cruise itineraries that are three or four days that head to Castaway Cay and Nassau, then head back to Florida. This Port Arrival Time particularly matters for shorter cruises. Why not maximize your time onboard a Disney ship if you can?

If you want one of the earliest arrival times, it’s imperative you check in for your cruise at midnight. Being one of the first to check in means you will increase your chances of being able to select an early arrival time.

For Guests taking Disney Cruise Line Transportation

The caveat to the Port Arrival Time you get during check in is if you are taking DCL transportation from your Orlando-area hotel. This is especially true for resorts that are on-property at Walt Disney World. If this is the case, your Port Arrival Time doesn’t really matter because you will arrive at the port when the bus drops you off.

➜ Disney Cruise Line Website Delays During Check-In

We’re not going to sugarcoat this: Disney websites are notoriously slow and buggy.

It’s not uncommon to get an error message that the website is experiencing complications during check-in. This is very frustrating when you feel like you’re racing against the clock to get your earliest Port Arrival Time and have to do the steps sequentially as the app presents them.

Trust us, we know, and we can relate. We were on vacation overseas the last time we had to check-in for a Disney cruise…at 6:00am local time! It wasn’t what we wanted to deal with. Alas, we are all at the mercy of Disney.

The good news is that Disney periodically saves your work. If you need to reload check-in, simply re-open the app. Log in again. Then click “Complete Check-In,” and it will take you back to the check-in website.

You may lose some check-in work (we did), but not all of it. It usually doesn’t take much time to re-enter the info.

⭐️ Confirmation You’re Checked-In for Your Cruise

When you have successfully completed the online check-in process, you’ll see the message in the screenshot below, that says, “You’re All Set to Sail!”

An important note is that while it says you’re set to sail, your online check-in may still show as “ Pending Review “. This is because a Disney Cruise Line cast member has to check the photos you submitted (a real human, from what we understand), and it’s a long process.

It could potentially say “Pending Review” until you sail. If it does, don’t worry. We have heard that this is common. In our case, our account said “Pending Review” up until the day we embarked on our cruise.

As long as you bring all the documents with you that you uploaded to the app, you should be golden when you arrive at the port to embark on your Disney Cruise. (Remember you must keep all of these documents in a carry-on bag with you at all times during embarkation.)

➜ Disney Cruise Line Port Arrival Cards for your Digital Apple Wallet

If you have an iPhone, one of the coolest things you can add to your Apple Wallet after check-in is your Port Arrival Form QR codes. This makes it extra easy to find those important QR codes you need when you get to the cruise terminal to embark on your Disney Cruise.

We’re not 100% sure if the same cool feature is available to Android phone users with Google Pay. But if you know (because you use an Android and you’ve gone through the check-in process with Disney Cruise Line, firsthand) please let us know in the comments!

➜ Your Check-In Should be Good to Go!

Though there used to be another step to clear “Safe Passage by Inspire Diagnostics” (aka: “Safe Passage”) through the end of September 2022 for some of the Disney Cruise Line ships (Disney Dream, Wish, Wonder, and Fantasy) and through November 7 for Disney Magic, you no longer need to do this.

The official statement from Disney Cruise Line to its guests was the following:

Beginning November 14, 2022, for sailings departing from the United States, Disney Cruise Line will no longer require Guests (regardless of vaccination status) to provide proof of a negative COVID-19 test prior to sailing.

The Safe Passage portal is no longer available as of January 1, 2023.

Visit DCL’s “ Know Before You Go ” page for the latest updates.

➜ How long did the Disney Cruise Line Online Check-In Process Take Us?

It took us 50 minutes to complete the DCL online check-in process. In an ideal world, it should have only taken 20 minutes. But it is what it is.

To reiterate a sentiment we mentioned earlier: we’re all at the mercy of Disney Cruise Line’s website speed and how well it works – or doesn’t work – when you check in.

Our fingers and toes are crossed, and we’re knocking on all the wood for you that the website is working and it’s quick and painless when you go to check in! If it’s not working, simply keep logging back in and refreshing things.

⭐️ Important Information Regarding your DCL Port Arrival Time and Sail-Day Embarkation

There is nothing quite like the morning you board a Disney Cruise ship. The excitement is almost unbearable!

I always look forward to driving to Port Canaveral from Orlando and seeing that first glimpse of the iconic DCL cruise ship stack in the distance. It comes into view as you cross over the second bridge on A1A to get to the port.

The most important thing to know about arriving at the terminal is that you can only arrive within your Port Arrival Time window . This is the 15-minute time block that you chose when you checked in.

Don’t arrive an hour earlier, hoping they let you embark early. Though we have heard if they are running ahead of schedule they might let you arrive early, it would be a bummer if they say no and then you have to find something to do to kill thirty minutes or an hour of time. Especially because it’s not quite enough time to explore Cape Canaveral .

If you forget your Port Arrival Time, you can easily view it on your Port Arrival Form. It’s also in your iPhone Wallet if you added the cards to the iPhone Wallet app.

If you arrive early, they will tell you to come back later during your scheduled time. They might tell you to come back later after several other time blocks clear if you arrive late.

⭐️ Disney Cruise Line Check In FAQs

✦ if one reservation in our traveling party has concierge but the rest of us don’t, can we get in with the concierge guests.

No, there is no formal way to do that. But we have heard that once you’re at the port, you can simply ask someone who works there if they’ll allow you to board as a group at the earlier boarding time. Sometimes they say yes.

✦ I accidentally only registered half of our party for check in, then realized later and now my group has two different Port Arrival Times. Can I change the later ones to be earlier?

The answer is no, you cannot change the later time to be earlier. But you can arrive later than your Port Arrival Time and board as a whole group with later group.

✦ We’re doing a closed-loop cruise and don’t have a passport. What do we need to upload for documentation proof?

You must have a photo or scan of a birth certificate and photo ID ready to upload upon check in if you don’t have a passport. Note that this is only true of a cruise that starts and ends in a US port and goes to certain areas.

If you have a passport, then — without a doubt — upload that as your photo documentation.

✦ We will be checking in ten people for our Disney Cruise. Would it be best for three people to do 3 or 4 check ins so that we can get the same boarding time?

One person can do all the check-ins for your cruise. You can link all the reservations into one account and change between them easily. Just make sure the one person who is checking everyone in has everything we mention that you need to do it. (Security photos, passports or birth certificate info, etc.)

Our check-in printable has a checklist on it to ensure you’re prepared for check-in! Be sure to download that.

✦ When in the process of doing the check-in steps. Do you need to go through them in order or can you jump ahead to selecting the Port Arrival Time first and then go back and fill the rest?

The system will not allow you to select a Port Arrival Time until you’ve completed the previous steps.

✦ Can you take photos of your passports and upload those photos when checking in? Or do you actually need to create a file (pdf)?

You can take photos of the passports on your phone to upload. Just make sure that the photos you create are glare-free and all the information is legible.

✦ We’re staying at Walt Disney World before and after our cruise. Should I mark “no” when it asks if we’re flying in?

Our Disney Travel Agent, Becca Plans Vacations , helped us with the official answer to this question. If you won’t have a car at the port, say you’re flying in even if it’s at the start of your WDW trip.

✦ Is it best to check in on the app through your phone or on a computer?

It’s best to do it in the app on your phone. However, we know some people check in through their computers, especially if they need bigger fonts for eyesight reasons or they have trouble pressing small links and buttons on their phone.

Some people even have their phone and computer in front of them to see what’s faster. Do what’s best for you, but we personally stick to the app.

✦ What happens if you arrive 30 or 40 minutes prior to port arrival time?

If you arrive before your Port Arrival Time , ask the staff if they’ll let you arrive early. If they’re running early that day they might, but they may also tell you that you have to come back later.

✦ How long does the security check usually take at Port Canaveral?

We have embarked at Port Canaveral many times. It usually takes about an hour or less from parking our car to getting inside the terminal. Twenty to thirty minutes is a good approximation for the security line itself. However, that’s just getting through security.

The time you board the ship is dependent upon the boarding time you receive once you arrive at the port and go through security.

⭐️ What to Do After You Check-in for Your Disney Cruise

➜ mark your calendar with important dates.

You’ll want to mark your calendars with the date below. (Don’t forget to get our Free Check-in Cheat Sheet Printable if you haven’t already, which makes counting the days super easy.)

• After check-in, before you sail: Enjoy booking things like special dinner reservations at Enchanté , Palo, or Remy’s, depending on the Disney Cruise Line ship you’ll be on. You can also book spa treatments in the app and schedule gifts, like flowers or chocolate-covered strawberries, for delivery to your stateroom. (Read our “Start to Pack for Your Disney Cruise” info below for great things to purchase and bring onboard to decorate your room.)
• 3 days before your cruise is when online bookings for cruise activities close, like spa treatments and dining reservations.
• The day before you sail : mark your calendar to buy wine or beer if you want to bring some onboard. But seriously…mark your calendar to go to a local wine/beer store if you want to bring some on board. This way, you won’t have to worry about it the day you embark! Disney’s policy is as follows:

Disney Cruise Line Guests 21 years and older may bring a maximum of 2 bottles of unopened wine or champagne (no larger than 750 ml) or 6 beers (no larger than 12 ounces) on board at the beginning of the voyage and at each port of call. These beverages must be packed in carry-on (not checked) bags or luggage. Guests wishing to consume wine or champagne that they have brought on board in one of the dining rooms will be charged a corking fee of $25.00 per bottle. Disney’s Policy stated on their website

• Date for the day you sail . (Just in case you haven’t already marked it in your calendar!) You’ll also want to set a reminder to complete the Pre-Trip Embarkation Health Questionnaire , which is available in the Disney Cruise Line Navigator app on your embarkation day.

If you need to figure out any dates above, simply Google, “What day is __ days before [enter your sailing date]” and Google will show you the date in its results. It’s a beautiful thing.

➜Start to Pack for Your Disney Cruise

When we come back from one trip, we’re always excited for the next. Whether you’re cruising as adults only on Disney Cruise Line or looking forward to a DCL sailing with the entire family, we know it’s never too soon to think about packing.

If you’re going to the theme parks before or after your trip, be sure to check out our Ultimate Year-Round Walt Disney World and Universal Packing List , which includes a helpful printable.

➜ Order Cruise Essential Items in Advance

This is because you may need to order some cruise items ahead of time, which might take time to ship. Such things as Blissets (which are awesome and fashionable anti-nausea bands ), or perhaps custom Disney Cruise Line attire on Etsy , take time to arrive at your doorstep.

Other things may be available on Amazon, where you can use Prime to ship within days. If you don’t already have a Prime account, now is the perfect time to sign up for a free 30-day trial so you’ll get free shipping.

We also have a list of Cruise Essentials for you to browse in our Amazon shop , from handheld fans to beat the heat to Apple AirTags if you’re checking luggage, to reef-safe sunscreen, and more.

➜ Get Trip Insurance

If you didn’t opt for Disney’s trip insurance but still want to explore covering your trip, it may not be too late! We never get trip insurance through the cruise line because it’s more cost affective to get it elsewhere and we like what third-parties include.

⭐️ Disney Cruise Activities: Make any Desired Reservations from Dining to the Spa and Port Excursions

As your cruise countdown continues, you can do some additional things in the app. For example, you can make reservations or appointments for dining and the spa ahead of time. You can access this online app feature up to three days before your cruise.

If dining (like Enchante on the Disney Wish , for example) is showing as unavailable, that usually means there are no more advance reservations available. (In that case, you’ll want to ask about how to make a reservation while on board the day you embark.)

Port excursions and spa reservations can also be made in advance from within the app.

If a spa treatment, or appointment for Hook’s Barbery on Disney Wish , is showing as “Sold Out,” you may want to check about availability once you board the ship on embarkation day.

Cruise Essential FOR YOUR TROPICAL VACATION:

The only thing we have tried that gets rid of bug bites from your skin is The Bug Bite Thing . This item is a MUST pack when we travel. We always pack one in our backpack/day bag and another in our luggage. Don’t travel without it!

⭐️ Things to Do Nearby in Port Canaveral

If you are sailing from Disney Cruise Line’s Port Canaveral Terminal and are looking for things to do nearby, we’ve got you covered!

There are many great activities, whether you have a few hours, half a day, a full day, or multiple days.

Check out our recommendations for things to do near Port Canaveral and make the most of your trip to the Florida coast! (Or “Space Coast,” as it’s called!)

Going on a Disney Cruise? Read this next:

• Best Disney Cruise Ship, According to DCL Experts
• Experiencing a Disney Cruise without Kids
• Anti-Nausea Medication and Other Cruise Sea Sickness Solutions 

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30 comments.

When in the process of doing the check-in steps. Do you need to go through them in order or can you jump ahead to selecting the Port Arrival Time first and then go back and fill the rest?

Great question, Sebastian. Unfortunately, it will not allow you to select a Port Arrival Time until you’ve completed the steps before it!

We will be checking in ten people for our Disney Cruise. Would it be best for three people to do 3 or 4 check ins so that we can get the same boarding time?

Hi Kathryn – One person can do all the check-ins for your cruise. You can link all the reservations into one account and change between them easily. Just make sure the one person who is checking everyone in has EVERYTHING you need to do it, which we reference in this post. (Security photos, passports or birth certificate info, etc.) Our check-in printable has a checklist on it to ensure you’re prepared for check-in! Be sure to download that through this post. – Mikkel + Dan

We just finished our check-in. There were five people in our party, and we got it done in about 30 minutes, and got an 11:30 port arrival time! I’m pleased.

One hint: if you have a choice between using normal passports or passport cards, keep in mind that passport cards are really easy to photograph, because they lay flat like a credit card or driver’s license. You’ll need to take pictures of both the front and back, but that’s easy.

There are five in our party. Four had passport cards, and one had only a regular passport book. The passport cards worked beautifully, and the app was able to read them to determine the passport numbers, expiration dates, birthdates, names, etc. But the check-in app was unable to read our (admittedly imperfect) photo of the regular passport, so I had to manually read and type in all that info. The passport cards were much easier to deal with.

The passport book is required for international air travel, so everyone in our party has one of those. I was glad that most of our party additionally had the passport cards.

Thank you so much for your comment, Rich! This is very helpful to know. I’m going to add it to the post, but note that passport books are only good for certain countries, just in case someone checking in is going to Europe, for example, for their cruise. I’m glad most of your party had the passport cards too. Great tip! – Mikkel

Can you take screen shots of the passports and upload those photos when checking in or do you actually need to create a file (pdf) for the passports and such? Thanks for the information!

You should be able to if you give the app access to your photos.

We’re staying at Disney World before and after our cruise in April. Should I mark “no” when it asks if we’re flying in? It asks where you’re staying after the cruise but not before, so do we not need to put that anywhere? We’ll be using DCL transportation coming and going.

Hi Jillian! Our Disney Travel Agent, Becca Plans Vacations, helped us with the official answer for you. DCL transport overrides port arrival time so don’t stress about the time you get when you do Disney Cruise Line check-in, in the DCL app. If you won’t have a car at the port, say you’re flying in even if it’s at the start of your WDW trip.

Is it best to do this on a phone or laptop/desktop (actual computer) ?

It’s best to do it on the app through your phone.

I found when checking in several people, it was easier to use my computer to quickly find all the photos to upload. My chubby fingers easily make mistakes on my iphone.

Thank you for that tip, Barb! Have the best time on your Disney Cruise!

What do you do if you arrive 30 or 40 minutes prior to port arrival time?

If you arrive in your own car or private shuttle, you can try to see if they’ll let you come in early but they may turn you away. It could depend on the day or who you talk to. If you arrive in a DCL shuttle (Disney-owned) then they will let you come into the port when you arrive.

Is the check-in 12AM EST when the app clicks to 30 days, or is it technically 12 AM EST when the app clicks to 29 days? I’m getting conflicting information between the app and the web site. The website says 30 days, and the app says a date that’s 29 days left.

Hi Dan! Go by what the app tells you when you’re logged in, which should be the first minute of 30 days before cruise embarkation day. Hope that helps! – Mikkel + Dan

We are a group of 11 people from 3 family groupings. If one person checks all of us in, and gives one credit card, is it possible to change the credit card information after check in so that each family can use a separate credit card?

Hi Marie! We recommending checking in with 1 credit card. Then, after you’re onboard, go to Guest Services to divvy up the accounts and corresponding credit cards as you wish! Hope that helps. – Mikkel + Dan

How long does the security check usually take? We have an arrival time of 12:30, and a massage booked for 1:30 (the only time available for day 1). Is that cutting it too close? I’ve seen some say it was backed up, but that was also during the first few sailings so I’m hoping the kinks are worked out.

Hi Matt! Great question. The security line is pretty fast. It’s usually 10-20 minutes. The only delay we had last time, and why it took more than 20 minutes, was because the US Coast Guard made a surprise visit to the port/ship which delayed their boarding process, which backed up security a little at 11:30 am. This was before guests could board. But it’s pretty rare that happens. Don’t hesitate to tell people that you have a massage booked at 1:30 pm on the ship, just like you’d tell airport TSA if your flight was boarding sooner than later. Everyone at the port is very nice! A lot of FL retirees are working there and they’re very kind and understanding. 🙂 If you arrive at 12:20/12:30 pm for your 12:30 pm port arrival time and head to security efficiently, tell the person who gives you the boarding group number – in particular – that you have a massage. That may help! You could even say “I don’t know if you have any pixie dust on you today, but we’re trying to make a massage for the only time they had left onboard and it’s in less than an hour.” kind of thing. Good luck! Enjoy the massage! – Mikkel

I found your site a few days ago and came back to tell you thank you! This post was incredibly helpful and our checkin process was flawless. I had all the photos ready and waiting on my phone, edited to the correct size. Well written!

Thank you so much, Amber! Comments like yours make us smile from ear to ear and are exactly why we post the content we do…to help other cruisers!!! – Mikkel + Dan

Is a photo with Minnie ears on acceptable for the check in photo?

That’s a good question, Bri. We haven’t tried, so we’re not sure. It’s kind of like a headband so I would think as long as it’s not obstructing your face it is okay. If you try, let us know! – Dan + Mikkel

hello! Did the photo work? with ears? Thank you!

That’s a great question! We don’t know because the person didn’t write back after trying. We’re not even sure she tried!

Just curious if the check-in time you mention is Eastern Time bacause that is the time zone the cruise leaves from. We are cruising out of San DiegoWill the check-in time still be Eastern Time, or will it be Pacific Time?

Hi Pam – please refer to the section in this article that is titled “⭐️ CHECK IN TO YOUR DISNEY CRUISE LINE SAILING 30 DAYS PRIOR TO EMBARKATION: TIMEZONE INFO” – it explains that check in is always EST. Hope that helps – Happy cruising!

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Disney Cruise Online Check In Process Explained

Are you looking for tips and information on navigating the Disney cruise check in process? The Disney Cruise Line Navigator App really comes in handy while sailing, but it also simplifies the registration and planning process before your trip even begins!

In addition to displaying the really exciting cruise countdown, the DCL Navigator App allows you to view the details of your reservation and book activities for your upcoming Disney cruise.

In this post, I will walk you through the Disney Cruise Line online check in process using the features of the Navigator App. We will discuss what time online check in begins, and I’ll give you tips on how to secure an early port arrival time along with coveted reservations.

So, continue reading below to find out all the tips and hacks you need to know for the Disney Cruise Line online check in process!

Disney Cruise Countdown

Once you download the Disney Cruise Line Navigator App, you will be prompted to login to your DCL account. This is where you can create an account or type in your current login information.

The screen should then display the reservation for your upcoming cruise. After clicking on your reservation, you will see a countdown calculator similar to the one pictured above.

This countdown is a super exciting reminder of how many days you have until your cruise. It’s also a really important feature since some important deadlines occur before your cruise embarkation day .

When can you check in?

While on the Disney Cruise Navigator App, you can scroll down below your stateroom information to find the important steps you need to take for planning your Disney cruise. We will go through each of these My Reservations sections below:

My Reservations

In the spot labeled Cruise Essentials , you will find important things like your Disney Cruise Line balance and your reservation information. You will also see the online check in button in this section.

If you are a first time cruiser with Disney Cruise Line, you may check in 30 days prior to your sail date as long as you’ve made your final payment. If you have previously sailed with Disney Cruise Line, the check in days for each Castaway Club level are as follows:

• Silver Members – 33 Days before Sailing
• Gold Members – 35 Days before Sailing
• Platinum Members – 38 Days before Sailing
• Pearl Members – 40 Days before Sailing

What time does Disney cruise online check in start?

Once you arrive at the 30-day mark before your scheduled cruise (or sooner depending on Castaway Club level), you may be wondering what time you can actually complete online check-in for your Disney Cruise Line vacation. Online check-in should open at midnight EST (12:00 am Eastern Standard Time).

What do you need for online check in?

When you are ready to fully complete the Disney cruise check in process, you’ll need to have several items on hand. Below, I will list each of these so that you are prepared once your online check in window opens up.

First, you will need to have your official identification documents handy. We highly recommend cruising with a passport even if it is not necessarily mandated for your itinerary.

Even though many cruises sailing from the United States and back allow U.S. citizens to travel with a birth certificate instead, you will need a passport in the rare (but possible) event you have a medical emergency overseas.

To view a full list of the travel documents required for your sailing, you can check out the DCL website here . During the Disney cruise online check in process, you will need to submit a photo of each passport/birth certificate. Each image should be free from glares and clearly show the information.

Credit Card

You’ll need to assign a credit card to your Disney Cruise Line account. This is the card that you will use onboard when charging things through your Key to the World Card or DisneyBand+. If you need to change the card once onboard, you can visit Guest Services for help.

Flight and Hotel Information

Disney Cruise Line will request that you fill in your pre and post cruise travel information. So, you will want to have your reservation info. for flights and hotels handy to type in.

Photo of Each Passenger

Disney Cruise Line used to take photos of cruisers at the port during your cruise terminal check in process. However, you now need to upload a photo of each person in your travel party. These selfie style photos need to clearly show each passenger’s face above the shoulders in a similar style to a passport or driver’s license photo. (Although, they should not be the same photo that is on your ID.)

Disney Cruise Check in Process

When you are ready to fully complete the Disney cruise check in process, you’ll want to set aside close to an hour (if it’s your first cruise) to give yourself enough time to cover all the parts. I will go over each section of the tedious online check-in process below.

Once your window opens up for checking in, your Navigator App screen will include different sections like Guest Information, Onboard Account, Travel Plans, Port Arrival Time, etc.

You will need to go through each of the tabs to fill out the relevant information. While this can be a time consuming process; once you complete it, Disney saves your information for your next cruise.

I will explain each section in more detail below:

Guest Information

This is the section where you fill in your personal information and your passport/identification info. If you have previously sailed with Disney Cruise Line, this should already be completed for you. If your contact information or your passport information has changed from what is shown on your account, you will need to update it.

↓↓ Visit My Etsy Shop ↓↓

Guests also need to upload a security photo (personal selfie) for each individual in your travel party. In addition, Disney Cruise Line requires guests to upload photos of their citizenship documents (birth certificate, passport, etc.).

Onboard Account

You will need to add a credit card to the Onboard Account section. While on the cruise, DCL charges gratuities and anything extra you choose to purchase to your online account. In this section, you can also choose whether or not to grant charging privileges to your family members.

Since my kids were 6 and 1 during our last sailing, they were not allowed to charge anything to the onboard account. If you have older kids, you can change this option to meet your needs.

Travel Plans

The Travel Plans tab asks for very specific information about your pre/post cruise plans. This includes the name of your hotel, flight information, etc. You can fill this out to the best of your ability during the check-in process. If you don’t yet have all of this information, you can always go back later and correct it. For example, you can choose to arrive by car if you don’t have your flight information yet.

Port Arrival Time (PAT)

Next, you will choose your Port Arrival Time. Once you click on this tab, you will see a list of times available for you to ARRIVE at the port. This is NOT the time that you will board the ship.

For example, if you select a Port Arrival Time of 11:00, that means you plan to show up at the cruise terminal at 11:00. It has been my experience that boarding does not typically begin until at least 11:30, so you shouldn’t expect to be on the ship immediately after arriving for your 11:00 PAT.

It’s also been our experience that if you purchased Disney Cruise Line ground transportation , you will not be prompted to choose an arrival time. Instead, you will be permitted to enter the cruise terminal once the DCL transfer shuttle drops you off at the port.

Cruise Contract and Port Arrival Form

Once you have completed online check in for your Disney cruise, you will be prompted to review the cruise contract. Then, your last step is to print the Port Arrival Form in the bottom tab. You will need this form on embarkation day when you arrive at the cruise terminal.

Note that you can save the Port Arrival Form QR Code to scan on your phone at the port. However, we like to also have a printed copy of the form and prefer to print it as well.

The Port Arrival Form now shows your Muster Station and Boarding Number. (In the past, you did not get this information until you received your Key to the World card in the terminal.)

After choosing your PAT, you can register your child for the kids club appropriate for his/her age. You may also note special needs or dietary restrictions for your child in this section. Additionally, you will need to choose who your child is permitted to disembark the cruise ship with.

Children are not allowed to get off the ship without an adult. However, there may be an adult in a different stateroom with whom your child is permitted to debark. For example, you can choose to allow your child to get off the ship with a grandparent staying in a different stateroom. You may choose to allow this at EVERY port, at just Castaway Cay, or not at all.

More App Features

In addition to the check in process for Disney Cruise Line that we discussed above, the Navigator App is a great resource for additional trip information and tasks.

Cruise Options

In this section of your account, you will see some of the options that were available for you to choose during your Disney cruise booking. This includes your dinner seating time, trip insurance, Disney cruise ground transfers, and special requests.

Note that if you are not happy with your dining time, you can call Disney Cruise Line to ask the cast members to move you to a different seating. If you booked through a travel agent, the agent will need to call to do this. Additionally, you can regularly check the app to see if a more desired seating opens up.

Finally, you can often switch seating times onboard the ship by meeting with crew members in the dining room during the specified changing time. You can find more information in my post: Disney Cruise Dining Rotation Explained .

The next section of your Navigator App displays the itinerary for the cruise you booked. This is where you will see your cruise broken down by day. Some of the important events available onboard will be listed here.

Once you book your activities, you will see them listed in this section as well. You can also click on the Add Activities button on your itinerary to add certain items to your plans.

Disney Cruise Onboard Activities Booking

If you are a first-time cruiser with Disney Cruise Line , you can book some of your cruise activities 75 days before sailing. Under your cruise itinerary on the Navigator App, you will see a section that looks like this:

You can click on each of the categories listed to book cruise activities offered. I will walk you through each of these below.

Disney Port Adventures

When you click on the section for port adventures (aka shore excursions), you will again see your cruise itinerary. Here, you can click on the ports you are scheduled to visit on your cruise. The app then takes you to a page that lists all of the available Disney port adventures at that location.

For example, if your cruise is visiting Castaway Cay , you will see excursions like bicycle rentals, parasailing, fly fishing, etc. After clicking on the port adventure that you want, you will be able to choose the family members that want to take part in that excursion.

Most of the options for port adventures have age restrictions. If you are cruising with a toddler , your available excursions will be narrowed down quite a bit.

The age restrictions are prominently displayed, and you won’t be able to click on the name of any family member not meeting the requirements. Next, you will see the available times for the excursion that you want to select. Choose the time that works best for you, and you’re finished!

Disney Spa & Fitness

When you click on the Spa & Fitness tab, you will be directed to your cruise itinerary. You can then select the day that you would like to book a fitness and spa appointments. Disney Cruise Line offers many activities in this section including facials, massages, manicures, personal training, etc.

Just like the section above, you can choose the activity and time that works best for you!It’s important to note that these appointments come with an additional cost and are not included with your cruise fare.

Onboard Fun

Under Onboard Fun in the Disney Cruise Ling Navigator App, you will find activities like wine tasting, Royal Tea, and Bibbidi Bobbidi Boutique.

The princess meet and greet and the Frozen Gathering are also located in this section. These two events are free on your Disney cruise, but you must book a time to attend the character meet and greets because they are so popular.

After clicking on the activity, it’s super simple to choose a day and available time to attend the event. It will then show up in the itinerary section of the app.

When you get on the ship, you just show up at the meet and greet during your scheduled time slot. The cast member at the character meet should have your name on the list.

Adult Dining and Nursery Times

These two sections work the same way as the above activities. Here, you can select the date that is appealing to you. You will then be directed to choose a time for your specified activity, but you should note that you do not pay ahead of time. So, once you book your appointment, it should show up on your itinerary without any further steps.

Final Thoughts on the Disney Cruise Online Check-In Process

The Disney Cruise Line Navigator App and the Disney Cruise Line website are really helpful tools to use for online check-in. Whether your travel plans include leaving from Port Canaveral, Miami, or another cruise port, the Disney cruise online check in system works the same.

The only difference you may find is that port arrival times can vary depending on the port you are sailing from. We highly suggest downloading the Disney Cruise Line Navigator App prior to online check in since it allows you to easily access your reservation and book cruise activities. 

Once you are on the cruise ship, the Navigator App has even more helpful features, including texting! Once you complete each section in the app as described above, you should see a message that your checkin is pending .

Disney Cruise Line will review the information you entered along with your uploaded documents before confirming that your checkin is complete. You will then be ready to set sail to enjoy your cruise vacation.

We hope you have a magical time onboard the cruise ship and at your ports of call!

Shari is an experienced planner and organizer for Disney vacations, cruising, and U.S. travel. Her family vacation information, reviews, and tips provide insight for moms and dads everywhere. You can read more about her story, including her journey through breast cancer, in the about me page.

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Thank you for such detailed information! I have two rooms to get checked in…do you think I could do both at the same time, just on two different devices? Also, if I leave travel info blank to start (to fill back in later) would I be able to still get a PAT?

I have never checked in for multiple rooms with Disney Cruise Line, but I linked my two rooms on a different cruise line in order check in for both. I just had to toggle back and forth between the two rooms. You will need to fill out the travel info in order to advance to the next page. But, I would fill out the least amount of info as possible in order to advance. Then, I would go back later and correct it all. For example, you could choose the cash option instead of typing in credit card information. And you could select arriving by car rather than typing out all of your flight information. Just don’t forget to go back and update information later. Have a great trip!

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Everything You Need to Know About Disney Cruise Line Check-In

If you’re going on a Disney Cruise Line sailing, you’ll be checking in for your cruise online. Here’s everything you need to know about the process.

When do I check in?

Check-in becomes available at midnight Eastern Time, on staggered dates based on your Castaway Club status . You’re not required to check in at that exact time, but many guests choose to sacrifice sleep to complete their check-in right at midnight.

Is this a recent change on when I can check in?

DCL has tinkered with check-in timing several times during the past few years.

Pre-pandemic, Disney Cruise Line offered staggered check-in dates, based on your DCL Castaway Club status or whether you were sailing in a Concierge level stateroom. From the return to sailing during summer 2021 through April 2023, check-in opened prior to sailing for all guests at 30 days in advance. In May 2023, DCL returned to a staggered date program.

What are the new check-in dates?

As of May 2023, the following dates apply:

• Pearl Castaway Club members and Concierge Staterooms: 40 day prior to sailing
• Platinum Castaway Club members: 38 days prior to sailing.
• Gold Castaway Club members: 35 days prior to sailing.
• Silver Castaway Club members: 33 days prior to sailing.
• First Time Cruisers: 30 days prior to sailing.

I went to check in at midnight and encountered multiple computer problems. Help!

Disney is known for its glitchy websites. The resumption of staggered check-in should help a bit, but you never know what you might encounter.

You’re less likely to have problems if there is only one DCL ship opening its check-in on a particular date, but there’s not much you can personally do about this. Pack your patience and just try to go with it.

Do I have to check-in in the wee hours of the morning?

You can check in at any time between your check-in opening date and 3 days prior to your sailing. You should probably do it closer to opening day rather than 3, to give yourself time to rectify problems in case there are any hiccups with your documents. But you can certainly wait a day – and you’re much less likely to have computer problems if you wait to check in until mid-day.

If check-in is wonky at midnight, then why do people make a big deal about being online at Cinderella time?

The only real advantage you might gain by checking in early is that you’ll have a better chance at snagging an early port arrival time if you’re among the first on your sailing to check in.

With the staggered check-in dates, Pearl and Platinum guests should not have any problem securing their preferred port arrival time. Concierge guests may arrive at the port whenever they like.

Why do I care about getting an early port arrival time?

Folks with the earliest port arrival times get on the ship first. Currently the earliest arrival times are in the 11:00 a.m. range, depending on the sailing.

If you’re among the first on board the ship on embarkation day, you’ll have a few moments of calm. You can get some epic photographs of empty ship spaces, you’ll have first crack at booking last minute spa or adult dining appointments, and you’ll have first dibs on possible stateroom upgrades (for a fee). If you aren’t anticipating any last minute onboard chores, the difference in an hour or two in your port arrival time likely won’t matter much.

There is also a subset of guests who prefer a later arrival time. These might be people with children who nap in the late morning or early afternoon, who have work or school calls they must complete before boarding, or who don’t want to be on the ship until they can go directly to their stateroom (which typically happens at about 1:30 p.m.).

Note: Pre-pandemic, Platinum and Concierge level Castaway Club members could arrive at the port at any time and get in the next available boarding group. Now all non-Concierge guests must select a port arrival time. 

I’m a new DCL cruiser. Does that mean I’ll only have late port arrival times available when I check in?

Yeah, maybe. But try not to stress about it too much. You’ll have a wonderful time on the ship, regardless of what time you board.

Does check-in impact when I book my port excursions and onboard activities?

No, this is an entirely different set of tasks.

You are allowed to book port excursions, adult dining, nursery appointments, and many onboard activities after you’ve paid in full for your cruise AND your personal booking window opens. Booking windows for these items are based on your Castaway Club status, but occur at an entirely different set of dates.

How do I get started?

Well before your check-in date, you should have a Disney Cruise Line online account. Make sure that you can log into this account and that your cruise is listed in the My Reservations Section.

When your check-in window opens, go to the site and click the Online Check-In button in the My Disney Cruise menu.

What are the components of online check-in?

Check-in involves Disney collecting information about:

• Guest identity and contact information
• Payment for onboard spending
• Travel plans to/from the port
• Port arrival time selection
• Accepting your cruise contract.

If you’re traveling with minors, you’ll have additional sections about Youth Activity Registration and Traveling with Minors.

What do I need for identification information?

During online check-in you will upload a photo or scan of your required citizenship documents. For most folks, this will be an image of the passport pages that include your signature, photo, legal name, and passport number. Other folks on closed loop cruises from the United States (cruises that start and end at the same point) may be able to use alternative documentation such as an original birth certificate AND a government issued-photo ID. See the Disney Cruise Line website for the complete list of acceptable citizenship documentation .

Your required identification documents may vary depending on your citizenship and destinations visited.  It is your responsibility to check with your travel agent, government agency, embassy or consulate to ensure that you have all the proper documentation to board the ship and enter each of the countries on your cruise. U.S. travelers can visit the U.S. State Department’s travel website  or call the U.S. National Passport Information Center at (877) 4USA-PPT [877-487-2778] for more information.

Whichever documents you’re using, the photos/scans of these items should be in focus and free of shadows, glare, or other distractions. A member of the Touring Plans team had to resubmit an image of a family member’s birth certificate because their scan of that document had a tiny fold in the corner. Getting a glare-free photo of a passport can be oddly challenging. You may find it helpful to have a second person hold the passport upright while you snap a picture, rather than laying it flat on a table.

If you’re using a drivers’ license as part of your identity documents, you will need photos of the front and back of the license.

For check-in, you’ll need to have images of the required documents for all members of your party , including children.

You will also need to physically type in much of the information that exists on your documents. For example, you’ll need to type in your passport number as well as uploading a scan.

You may find that Disney has auto-populated some fields during online check-in. For example, if you’ve sailed recently with DCL, your passport information may already be keyed in from your previous trip. PLEASE double check that the information is correct.

Passports or other identification information will also be reviewed in person at the port prior to embarkation. YOU MUST ALSO BRING THESE ITEMS WITH YOU TO THE PORT.

I’ve heard people talk about photos for identification. What’s that about?

During the check-in process, you will need to upload a individual photo of each member of your party, including children.

The photo you upload must be a color picture with no filters, one person per photo, with a neutral background. You cannot wear a hat or sunglasses in the photo, or any glasses that obscure your eyes. You cannot use the same picture that is on your passport.

As long as you follow these guidelines, you’ll find that a selfie or a child’s school photo often works.

Why do I need to upload a photo?

Pre-pandemic, DCL took a photo of every guest at the port just prior to embarkation. They stopped this practice as a way to thin out crowds and reduce time spend gathering in close quarters at the port. Your uploaded check-in photo is the replacement for the embarkation identification photo.

These pictures are used by ship crew as identification while you’re on board and when you exit and enter the ship during port stops.

Your picture doesn’t need to be perfect or glamorous, it just needs to allow the crew to accurately identify you. Simpler is better.

The check-in says I need to provide emergency contact. Who should I put?

The odds of your emergency person being contacted are extremely small. Just pick any competent close friend or family member. However, you must choose someone that’s not traveling with you.

What information do I need to complete the onboard payment section?

This is the section where you’ll input a credit or debit card that will be used for onboard charges such as adult beverages or dining, spa treatments, port adventures and the like. You may also elect to use a cash account for onboard charges. If you’re traveling with more than one adult, you can designate different payment methods for each.

You can also grant, or choose not to grant, charging privileges to minors in your party.

I’m traveling with kids. What else do I need to know about check-in?

If you have guests in your party under age 18, you’ll have an additional section of check-in to complete. This is where you can register them for kids’ clubs (you can also do this at the port or while on board).

During check-in, you can also complete a debarkation permission form, if needed. Debarkation permission allow children to disembark the ship with an adult not staying in their stateroom. For example, if you’re traveling with extended family across several staterooms, you might want to give permission for, say, a grandparent staying in a different stateroom, to take a child off the ship.

How do I fill out the travel section of the check-in form?

If you’re flying to your cruise port, you’ll need to provide your flight numbers and dates/times of travel in both directions. This helps Disney plan the flow of guests embarking and debarking, as well as giving them an additional means to assess your whereabouts if you’re running late for your cruise.

If you don’t happen to have your flight information available when you’re completing online check-in, just say that you’re not flying in for your cruise. You can add flight information later.

If you’ve paid for Disney transfers to/from a hotel or airport, make sure that the appropriate button is clicked on.

If you’re staying at a local hotel before or after your sailing, DCL will also want to know this.

How do I select a port arrival time?

Once you’ve completed the bulk of the check-in tasks, you’ll have the opportunity to select a port arrival time. Concierge guests may arrive at any time, but everyone else must choose a time. Typically options are available in 15 minute increments beginning at about 11:00 a.m. and ending at about 3:30 p.m., but there are variations depending on the port and the itinerary.

Most guests will opt to select the earliest arrival time available, but as mentioned above there may be circumstances where you prefer to have a later arrival window.

In the post-COVID era, Disney has been stricter about port arrival times, but things have loosened up in recent months. In general, plan to arrive at the port no earlier than half an hour prior to designated time.

The check-in process includes a contract. What is this?

The Cruise Contract is the official document that outlines the rights and responsibilities of both you and DCL related to your cruise. There are different versions for cruises in different locations. You’ll have the opportunity to print the contract or have an electronic version of it sent to your email address.

There’s a lot of technical, legal info in the contract, but it makes sense to give it a read, particularly if you’re a first time guest or haven’t sailed in many years.

To complete check-in, you must scroll to the bottom of the contract and accept it.

How do I make requests for things like seating in the main dining rooms?

You can make DCL preference requests in the online check-in section of the DCL website, but you can do most of this at any time after you’ve make your booking. There’s no need to wait until  30 days before your trip.

See our full post on understanding DCL preferences for more details on this topic.

Do I need to test for COVID or provide proof of vaccination as part of the check-in process?

Not currently.

During the early post-pandemic return to sailing, Disney, along with most other major cruise lines, required that guests undergo varying sorts of pre-cruise COVID testing or levels of vaccination. There are currently no COVID-related requirements to cruise and no COVID-related components of check-in.

Disney could choose to reinstate these or similar requirements at a future date if COVID rates, or the incidence of any other communicable disease, become elevated. Be sure to check the Know Before You Go section of the DCL website several times in the weeks and months leading up to your cruise.  (Note: There are different versions of this section depending on your itinerary. Look for different rules if your sailing departs from the United States, Canada, Europe, or Australia and New Zealand.)

How do I know that I’m done with check-in?

When check-in is complete, you’ll be issued a port arrival form. You can download this and/or have it emailed to you.

The arrival form will state your port arrival time and boarding group, along with QR codes for your party members. You WILL NEED THIS FORM AT THE PORT. Be sure to bring it with you (both print and electronic versions of the form are OK).

Should I use the Disney Cruise Line website or the Disney Cruise Line Navigator app for check-in?

You can do either, but I prefer using the website on my computer. I find that it’s easier to read all the little boxes that must be checked and to upload documents using a larger screen, but that’s my personal choice. Whichever version you opt for, make sure you have a strong Internet connection and that all your photos/scan are easily accessible on your device.

Why does the check-in section of the DCL website say “pending” even after I’ve uploaded all the documents and completed all the forms?

DCL uses humans to review all the identity documents and photos – and this takes some time. It often takes a few weeks for your documents to clear this process. Don’t even begin to stress about this until a week prior to sailing.

When your check-in forms have been successfully reviewed, you will receive an email notification. As an example of typical time for review, I received this “Check-In Finalized” email on February 19 for a sailing departing on March 4.

If you still see “pending” a few days before sailing, you may want to give DCL a call to see what’s up. And as in all cases, be sure to bring all your documents with you to the port.

If you’re looking for additional advice and planning assistance with any Disney Cruise Line sailing, be sure to check out the Unofficial Guide to Disney Cruise Line .

Note: Updates made May 1, 2023. 

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Erin Foster

Erin Foster is an original member of the Walt Disney World Moms Panel (now PlanDisney), a regular contributor to TouringPlans.com, and co-author of The Unofficial Guide to Disney Cruise Line. She's been to WDW, DL, DL Paris, Hong Kong Disneyland, Aulani, DVC Vero Beach, and DVC Hilton Head. She's a Platinum DCL cruiser and veteran of 10 Adventures by Disney trips. Erin lives near New York City, where she can often be found indulging in her other obsession - Broadway theater.

6 thoughts on “ Everything You Need to Know About Disney Cruise Line Check-In ”

This is SO helpful!! Especially the screenshots! Thank you!

You really need a good editor for this page.

Do you know if this staggered check-in process will affect the reserving of the Royal Gathering. My girls have their hearts set on that, but we are silver members.

This is brand new today, so we’re still working on getting a full assessment of the situation. Stay tuned.

Note regarding web vs phone app. On my last cruise there was lots of grumbling because people couldn’t check in via computer. The app worked. Of course I had all my files to upload on the computer and had all kinds of problems getting them on my phone. Lesson learned: be ready to use either and switch if your preferred method doesn’t work.

Good tip! It’s incredibly frustrating that the site is so fickle and unpredictable.

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A Disney Cruise Line Online Check-In Cheat Sheet

5/3/2023   |   Cruises

It’s almost here! You have been dreaming of setting sail on your Disney cruise for months and months, and the time has finally come!

Soon you will be able to complete your online check-in. To keep you from being one of those frustrated sailors in your Facebook group, we are going to prepare you for smooth sailing through the online check-in process by making sure you are armed and ready with everything you need!

Check-In dates vary by your Castaway Cay level or if you are sailing Concierge:

- Pearl / Concierge Level = 40 days prior to sailing - Platinum Level = 38 days prior to sailing - Gold Level = 35 days prior to sailing - Silver Level = 33 days prior to sailing - First time Disney Cruise Line cruisers = 30 days prior to sailing

Before Your Online Check-In Date:

- Confirm the exact spelling and full name of each guest between your Disney Cruise Line reservation and the government-issued identification you will be using for boarding. (Passport, birth certificate, etc.). They must match exactly. - Confirm the expiration date of the government-issued identification you will be using for boarding. - Be sure you have already created your DisneyCruiseLine.com and have linked your cruise reservation(s). - Download the official Disney Cruise Line Navigator app and checked for any updates.

- Make sure you have linked any other friends’ or family’s reservations to your reservation so that you are seated together at dinner and can book activities together. - Confirm that you have booked your on-board activities and shore excursions. (The booking window for this also varies depending on your Castaway Club status or if you are sailing in a concierge stateroom. If you are unsure of the date, you can start booking, pull up your reservation on DisneyCruiseLine.com).

You can cancel activities and excursions up until 3 days before your sailing.

Triple check your Online Check-In Date on the app or at DisneyCruiseLine.com. Remember: the check-in time is Midnight Eastern Time on your check-in day. Meaning, if your check-in date is Tuesday April 18, you can start the check-in process at midnight Eastern on Monday night.

Important: Online check-in closes at midnight the day before your cruise. If online check-in is not completed by then, you may be denied boarding.

What to Have Ready at Check-In*:

- A clear photo of each passenger’s passport. Be sure there is no glare and that you can easily read the passport number, name, issue and expiration date, and the photo is clear.

- Passports need to remain valid for a minimum of 6 months after your debarkation date and have at least a few blank pages available. (Requirements can vary by country).

- A clear photo of each passenger. This should be different than the passport photo and should be a solo photo of the guest from the shoulders up. Select a photo that has a plain background.

- Flight information (even if you are not using Disney transportation)

- Pre- and Post-Cruise hotel information

- A credit card to keep on file for onboard purchases

- Name and phone number of an emergency contact not traveling with you

* I recommend having copies of your passports and photos on both your computer and phone in case the website or app is not working for you. This will reduce possible delays in having to transfer the information over while checking in.

At midnight Eastern time on your online check-in date:

Remember: the check-in time is Midnight Eastern Time on your check-in day. Meaning, if your check-in date is Tuesday April 18, you can start the check-in process at midnight Eastern on Monday night.

You will be able to log in to your Disney Cruise Line account (I personally prefer the app), select your sailing, and click on “Begin Check-In.” Click through each step in order. The icons on the right will fill in as each section is completed.

- Guest Information - Onboard Account - Travel Plans - Port Arrival Time

Port Arrival Time (PAT). Most people will select the earliest time available so there is more time to explore the ship before you sail away. You will also be automatically assigned a Boarding Group.

Note: if you are staying at a Walt Disney World resort hotel and have booked the Disney Cruise Line transfer, you will not be asked to select a Port Arrival Time.

- Cruise Contract

Once you have completed your Online Check-In, you will see the message “You’re All Set to Sail!” You can check back periodically before your cruise to ensure your documents have been reviewed by a cast member and your check-in has been upgraded from “Pending” to “Complete.”

Be sure to print out (and you can also add it to your digital wallet on your iPhone) your Port Arrival Form.

At the 30 day mark, you will also be able to:

- Book the Princess Gathering. This princess meet-and-greet is included in your cruise fare, but it requires a reservation and is limited due to the popularity. - Purchase a photo package. Purchasing in advance will be the least expensive pricing available. You can opt to purchase once on-board at a higher price. Disney Visa holders get a discount on-board, but the pre-purchase price that is offered to all guests will be the best pricing.

Make sure to add any special requests which is very easy to do directly in the app. This can include things like: high chairs, bedrails and cribs; dietary requests; celebration planning. This should be done at least 5 weeks prior to your sail date. Additional requests for food allergies and accessibility assistance/medical equipment can be requested on the Special Services Form.

Website Glitches:

Remember: technology is not perfect. If you are getting an error message in the app, try the website. If you are getting an error on the website, try the app. If neither works, try an incognito browser/window on your device.

Disney Cruise Line can be reached at 800-951-3532, or contact your Me and The Mouse Travel Specialist. (Please note - Disney Cruise Line will not answer specific questions regarding your reservation or make any changes for you if you are booked with a travel agent).

Special Situations:

- What if we have multiple staterooms to check in?

If you have several staterooms to check in, you can opt to have each stateroom have their own account and try to coordinate as best you can with Port Arrival Times.

Alternatively, you can link the reservations to one account so that one person can be responsible for checking everyone in. That person would need to have all the information ready for each stateroom. They will still need to toggle between each reservation.

With either method, you likely will not get the same PAT. If this is the case, you can all arrive at the latest PAT time to board together.

- What if we do not have passports or are traveling on Visas?

For complete details on proper documentation for sailing on a Disney cruise, please refer to the official Disney Cruise Line website .

I strongly, strongly urge you to have a valid passport for everyone in your traveling party in case of emergency.

Just a few weeks to go!

Now that you're checked in, you can make a packing list, start putting your vacation essentials together, place your travel documents/Port Arrival Form/passports in a folder in a safe place, and look forward to stepping on board your Disney cruise!

Other helpful hints: Packing List Prohibited Items Alcohol Policy

Nancy loves sailing with Disney Cruise Line and would love to help your family plan their next adventure!

Tagged: cheat sheet , Disney Cruise , Disney Cruise Line , online check-in , Planning , Travel , trip , Vacation

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Preparing for Your Cruise – Frequently Asked Questions

On the day our cruise begins, when will we be able to board the ship?

For a carefree boarding process, we strongly recommend that Guests complete their Online Check-In ahead of time and arrive during their designated Port Arrival Time. Guests who did not have an opportunity to complete their Online Check-In in advance or do not have a Port Arrival Time should plan to arrive after 2:00 PM. During your designated Port Arrival Time, representatives will verify your citizenship documentation and complete your check in. Guests will then be called by Boarding Groups to embark the ship. Please note that Boarding Group times may vary from Port Arrival Times. Guests who arrive prior to their Port Arrival Time will be asked to wait to enter the cruise terminal until their scheduled time. Be aware that, depending on location, there is no or limited seating or shelter from weather conditions outside the terminal.

Please note: Plan your arrival to ensure you will be able to complete your registration and board the ship prior to the Guest Onboard Time listed on your confirmation. Guests arriving after that time may be refused boarding.

Review a list of what to pack for your cruise .

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Disney Cruise Line Information

DCL Fan is your source for Disney Cruise Line Information, News, and Discounts

How Does Online Check-In Work for Disney Cruise Line?

When we say that the fun starts the moment you book your Disney Cruise Line vacation, we aren’t kidding.

After you book and once you’ve received your official reservation number from DCL, you’ll want to head over to the Disney Cruise Line app (you can download it for free at DisneyCruise.com/App or from the app store on your mobile device if you don’t have it already) then click on +Add Reservation to input your cruise information.

30 days prior to your embarkation date, you’ll be asked to complete your online check-in. Online check-in is required for everyone in your party and must be completed prior to your arrival at the port on embarkation day.

When you’re logged into the DCL app, you will see your cruise(s) listed provided you’ve input the information. You can click on your cruise to see how many days you have left to wait along with the itinerary and the date you need to pay in full (plus the balance remaining) if you haven’t already. The Online Check-In button will appear once you’re within 30-days of your cruise. When you tap that button, you’ll need to give permission for the link to open in a new browser where you’ll be taken through the following steps of getting checked in.

• Guest Information
• Onboard Account
• Travel Plans
• Port Arrival Time
• Cruise Contract

The Guest Information section is where you will provide details for each passenger in your party, including children. All of the contact details including name, address, phone number, and email address will go in this section. In addition to all of those details, this is where you will upload travel documentation, i.e. passports, driver’s licenses, birth certificates, etc., and photos for each person. You’ll also be required to provide a recent forward-facing color photo of each guest from the shoulders up. The photo cannot be the same one used in any of your identification documents. It is VERY important that you take clear images with no blurriness or shadows whatsoever as any distortion can cause your photos to be rejected along with delays at the port.

You must bring all of the travel documents that you submitted during online check-in with you to the port, so do not pack them in your checked luggage.

Next is the Onboard Account section where you’ll input credit card information that will be used to settle up any charges that you’ve made while onboard the ship or at Disney’s Castaway Cay . You also have the option of using cash or other applicable forms of payment. It’s here that you’ll be able to select which guests are allowed to make charges to your onboard account.

Disney Cruise Line wants to know your arrival and departure plans for before and after your cruise and the Travel Plans section is where you’ll provide that information. Things like how you’ll be arriving at the port whether it’s a shuttle or via your own vehicle are a couple of examples. They’ll also need to know where you’ll be heading once you debark the ship and whether or not your vehicle is parked in the port’s parking lot. You can always go back in and make any changes should your plans happen to change.

Perhaps one of the most exciting sections of all is the Port Arrival Time ! This is where you’ll… ahem …select your arrival time at the cruise terminal. If you’re completing your online check-in at the earliest opportunity possible, you’ll be able to get earlier port arrival times – the earliest typically being 10:30 a.m. It is important to note that the port is staffed with folks who will come up to your vehicle and confirm your port arrival time and you will not be permitted to arrive early.

The last step before completing your online check-in is to read and confirm your understanding of the Cruise Contract . It’s a long one, but it is jam-packed with important terms and conditions that you’ll need to know.

Once you’ve hit the button to complete your check-in, you’ll be able to view your Port Arrival Form which will display your port arrival time and date, the ship you’re sailing on, your boarding group number, your assembly station (for the Muster drill once onboard the ship), along with other important details about your cruise such as your stateroom number and Castaway Club level. You’ll also be asked if you’d like to add the Port Arrival Form to your Mobile Wallet if you’re using an Apple iPhone which will be really handy once you’ve arrived at the port.

Now that you’re all checked in, you can book fun extras like port adventures, adult dining, spa & fitness appointments, and even shop for onboard gifts. It’s almost time to sail and the magic is about to begin!

If you book your Disney Cruise Line vacation through Dreams Unlimited Travel – the official sponsor of DCL Fan – you will receive a  shipboard credit of up to $1000  plus a  complimentary gift basket .

Request a no-obligation quote from Dreams Unlimited Travel!

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what needs to be done in order to check in for my Disney Cruise ”

Ahoy, Vicki!   Welcome to planDisney, and thanks for sailing by with a great question about the online check-in process. It looks like your Disney Cruise Line vacation is quickly approaching – how exciting! Let’s look at what you need to be in ship shape for this trip. You are eligible to begin the online check-in process at the following days in advance of your sailing, based on your Castaway Club membership status , and if your cruise is paid in full:

• First time Disney cruiser: 30 days
• Silver member: 33 days
• Gold member: 35 days
• Platinum member: 38 days
• Pearl member: 40 days 

Once the clock strikes midnight (EST) on that magical day, you are eligible to begin the online check-in process. I suggest you gather all required documents and photographs in advance for ease of completing this process, though it can be done in multiple sessions if you need to save progress and return later. Log into the Disney Cruise Line website or Disney Cruise Line Navigator App and select “Begin Online Check-In." You’ll find an intuitive process with the following information to complete:

• Guest Information : contact information, travel documents, and security photos for each member of your travel party
• Travel Plans : any flight or travel information before and after your cruise
• Onboard Account : save a credit card for charges to your stateroom during the cruise
• Traveling with Children : essential forms and permissions when traveling with minors
• Port Arrival Time : select an arrival time once all other steps are complete
• Cruise Contract : review the details and accept the terms and conditions for travel 

You’ll need clear photos of your travel documentation as well as a forward facing, simple headshot photo of each family member (this can be a smartphone photo) for security. Your security photo cannot be the same image as on your passport or travel documentation.   When finished, you will receive notification once Disney has approved your documentation and a notice if they need anything else to finalize with you prior to travel. You can print your Port Arrival Form (emailed to you at the end of online check-in) with a handy QR code or add the digital form to your Apple wallet for presenting at the port terminal.   I hope this helps you know what to expect, Vicki. It looks like a lot but is quite seamless and quick once you get into the steps. Please don’t hesitate to call Disney Cruise Line if you have issues during the process or let us know how else we can help you make the most of this trip. Wishing you a magical sailing!  Amy

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Back to the Mouse

Disney cruise line check-in process.

You’ve booked your Disney Cruise — now it’s approaching your check-in day and you wonder what will happen.  The most important thing you need to know before checking in for your cruise is that you must be paid in full before you begin the check in process.  Once you have paid in full for your cruise, you can start checking in.  Your check-in date will depend on how many Disney Cruises you have taken.  If this is your first cruise, your check-in day will be 75 days from your sailing date.  If you have taken 1-4 cruises (this makes you a Silver Castaway Club member), your date will be 90 days out.  If you have taken 5-9 cruises (this makes you a Gold Castaway Club member), your date will be 105 days out.  If you have taken 10 or more (a Platinum Castaway Club member), your date will be 120 days out. 

Checking in isn’t nearly as important as booking your activities .   You aren’t competing with other people for activities, adult dining times, or meet and greets with characters.  You do want to get this important information to Disney Cruise Line, but you can do it after you book your activities.

Once you reach your check-in date, you will want to go to the Disney Cruise Line website at https://disneycruise.disney.go.com/.  

From the My Disney Cruise Menu option, select My Online Check-In.

Once you have logged in, you should see a listing of all of the cruises you have booked, but haven’t taken yet. 

Right next to the cruise you are checking in to, you will see the Online Check-In: Closes <Date> and then the words Check In in blue.  You will want to click on “Check In”.

This will take you to the “My Online Check-In Overview”.  The first panel just confirms that the sailing as well as the passengers in your reservation.  Select Begin Now to start.

The first panel you will fill out with be the Guest Information Panel.  This will include the Home Address and Emergency Contact Information.  You can fill this information out for the first guest, then copy it to the remaining guests if it is the same.  It is possible this information might be pre-filled for you if you’ve sailed with Disney Cruise Line before.  Select Save at the bottom to move to the next panel.

The next panel will be the Identification panel.  Each guest will have to have proper identification to board the cruise as well as to get off the cruise ship.  For most people, this will be a passport.  There are some other types of documentation you can use for certain cruises, but we’ve always used our US Passports.  For more information, contact Disney Cruise Line to see what is acceptable.  Make sure you go through each guest to ensure their passport information (or other identification information) has been entered.  Select Continue to move to the next panel.

The next panel will gather information about your pre- and post-cruise travel plans.  You can enter in whether you are flying or driving to/from the cruise area.  If you are flying, you can enter your flight information as well as how you are arriving at the port terminal (taxi, Disney Cruise Transfers, etc).  Another note here, if you are flying home after your cruise, your flight information will help to determine when you leave the ship.  If you have an early flight, you will be leaving the ship before passengers with later flights.  So, if its important you be at the airport early, make sure you enter your flight information when you check in.  People that are driving home or staying close to port will possibly be assigned later times for debarkation.  Once you enter the information for one guest, you can copy this information for all the guests in the reservation if it is the same.  When you have entered in your travel information, you can select Continue to move to the next panel.

After entering in your travel information, you can now enter information for settling your onboard account once you leave the ship.  Everything on the ship is charged to your room.  As your room account accumulates charges, Disney will periodically charge your credit card on file.  If you have selected to settle your account with cash, you will have to pay the bill before you leave the ship.  I don’t know how much Disney will allow you to have charged to your room if you choose to pay with cash.  They will charge your card once you reach $500 in charges (at least they did with ours).  You can select the same payment method for everyone in your traveling party as well if you would like (or enter in different payment methods for them).  You can also grant or deny charging privileges for members of your party.  Once you have filled out this information, select Continue.

The Port Arrival Time Panel allows you to select the time you would like to arrive at the Port.  This keeps the port from being overwhelmed with passengers while they wait for the ship to be ready.  Some of the times may not be available to select and will be greyed out.  It is possible the Port itself won’t allow you to enter if you arrive before your Port Arrival Time. The earlier times get you onboard the ship sooner.  The later times allow for a less hectic arrival and boarding process.  The staterooms aren’t ready until 1:30 PM, so if you are hand carrying a lot of items on the ship, it might be a good ideal to select a later boarding time so you can head directly to your room.  Once you have selected your time, you can also select if you would like to receive your cruise documentation or just your luggage tags.

You will also be presented with your Cruise Contract, which you must review and select that you agree with the Contract.  If you disagree with the contract, you won’t be allowed to board the vessel.  The contract gives the terms of the cruise and Disney liability.  We won’t go over the details of the contract, but Disney basically says they can alter the length of the cruise, the stops, and anything else they want to for safety purposes. 

The last part of the check in process is to Print your Port Arrival Form.  Once you have printed the form, you can select “Complete My Online Check-In”. 

Congrats, you are now just a few weeks away from your cruise!

If you return to your cruise reservations, you will see that you have completed the check in process.  You can always go and update the information if it changes though.

If you have enjoyed this article, please be sure to check out our Disney Cruise Line information page , which has useful hints in addition to our cruise trip reports!

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• Disney Cruise Line

Boarding/check in process

By XForeverYoursX , April 16, 2017 in Disney Cruise Line

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XForeverYoursX

We have a 10:30 boarding time, what time should we get to the port and how long does it take to check in?

11/7/16 Royal Caribbean Majesty of the Seas

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10:30 is your PAT which is your port arrival time. Your actual boarding time will be closer to 1130.

We have a 10:30 boarding time, what time should we get to the port and how long does it take to check in?     11/7/16 Royal Caribbean Majesty of the Seas

As noted, you have a 10:30 Port Arrival Time.

You will receive a boarding number during the check in process in the terminal. That number is tied to the PAT you selected.

Boarding begins, typically, around 11:30 with Concierge guests first, followed by Platinum Castaway Club members, then they start announcing boarding numbers.

Once the boarding number being announced catches up with the number being issued at check in, open boarding is announced. Anyone, holding any boarding number, may board. This typically occurs around 12:15-12:30.

With a 10:30 PAT, I'd guess that you'll be onboard around,11:45 or so. But it could be later, if the ship is late arriving from the previous cruise, has issues with people getting off, or there's a surprise inspection, delaying boarding.

moki'smommy

The only part of the above that I don't totally agree with is that when "open boarding" opens depends on the ship. It is usually more like 1:00 on the bigger ships.

Check in is very quick. The check in itself is about 5 minutes if you have all your documents ready. The line to get to the desk can be anywhere from nothing to 20 minutes or so. When you have checked in and received your boarding card number, you are free to wander the terminal (no need to stand in line like the "old days.") If you have kids 3-12, you can choose to register them for programming participation in the terminal. BUT if the line is long, just wait and do it on board; there is almost never a line on the ship! Yes, you do register them even if you pre-registered on line, and you get their bands.

There is not much else to do in the terminal. There are intermittent character appearances and CCTV screens showing old Disney movies. But no worries--you won't wait long.

• 2 weeks later...

ccruisequeen

Do you know anything about the sit down lunch on board (I prefer it to the lido deck mob) how long do they serve? (We have a 12:00 check in time).

Sent from my iPod touch using Forums

We always do the "sit down" lunch. It is actually a buffet, but you are escorted to a table and your beverage order is taken. Then you head to the buffet line, which is never a mob scene. Service is usually until 2pm. They are happy to get beverage refills for you as well. The food selection is basically the same as upstairs, although on the Fantasy we found a slightly smaller selection--still plenty to choose from and tons to eat. Remember that your cabin is not available till 1:30, so after boarding, just head to the restaurant with your carry ons. THey can be placed under your table.

Do the food places open right away?

Do the food places open right away?     11/7/16 Royal Caribbean Majesty of the Seas

The food outlets (Cabanas, one of the MDRs, and the fast food locations on the pool deck) are open when boarding starts. Room service opens at 1:30, which is when you have access to your cabin. There is also food in the concierge lounge, Cove Cafe, and Vista Cafe when boarding begins.

cruisefamilyforever

On the Fantasy, the sit down lunch with drink severs at Enchanted Garden does not open until noon. It is indeed a smaller buffet than Cabanas, but much less hectic. We had a 10:30 PAT and were the third group to board at 11:40. I believe the Cabanas may be open as soon as boarding started which was around 11:30 for our trip.

You are right--I do remember on the Fantasy that we hung out in the area by the midship detective kiosk (there are some benches there that you can sit on) while waiting for Enchanted Garden to open. On the classic ships, we've found the restaurant to be open as soon as we boarded. Since we are platinum, we are there fairly quickly. In fact, on one B2B when we had skipped breakfast, we opened the dining room on the Magic! We've always found Parrot Cay/Carrioca's to be open on the classics as soon as boarding started. Haven't done the Wonder since it became Tiana's.

Sorry--we prefer the classic ships and I sometimes have to make an effort to remember our few cruises on the newer ones. We cruised them...and went right back to the Magic!

We always do the "sit down" lunch. It is actually a buffet' date=' but you are escorted to a table and your beverage order is taken. Then you head to the buffet line, which is never a mob scene. Service is usually until 2pm. They are happy to get beverage refills for you as well. The food selection is basically the same as upstairs, although on the Fantasy we found a slightly smaller selection--still plenty to choose from and tons to eat. Remember that your cabin is not available till 1:30, so after boarding, just head to the restaurant with your carry ons. THey can be placed under your table.[/quote'] Don't know what ship ccruisequeen is on, but the Wonder no longer has a buffet in the MDR for embarkation day. When they changed Parrot Cay to Tiana's Place, it was removed. There is a sit down lunch service in Triton's now.

Don't know what ship ccruisequeen is on, but the Wonder no longer has a buffet in the MDR for embarkation day. When they changed Parrot Cay to Tiana's Place, it was removed. There is a sit down lunch service in Triton's now.

Sounds nice. We like the sit down service on Princess on embarkation day.

Do on line check-in if you can....

You are right--I do remember on the Fantasy that we hung out in the area by the midship detective kiosk (there are some benches there that you can sit on) while waiting for Enchanted Garden to open. On the classic ships' date=' we've found the restaurant to be open as soon as we boarded. Since we are platinum, we are there fairly quickly. In fact, on one B2B when we had skipped breakfast, we opened the dining room on the Magic! We've always found Parrot Cay/Carrioca's to be open on the classics as soon as boarding started. Haven't done the Wonder since it became Tiana's.   Sorry--we prefer the classic ships and I sometimes have to make an effort to remember our few cruises on the newer ones. We cruised them...and went right back to the Magic![/quote'] Just curious but why do you prefer the classic ships? Also, do you have an opinions about the Wonder? We are booked for a cruise on that one. Thanks.

As someone pointed out, online check-in is definitely the way to go. It makes embarkation day a little easier. Get onboard, get everyone fed, then get the kids registered at the kid's clubs (age dependent of course). Those lines can be a little congested later in the day after the sail away party. And if you're on the Dream, get your first ride on the AquaDuck out of the way too. That line will be long for the remainder of the cruise, except for Castaway Cay Day and who wants to be on the ship while docked at CC?

Just curious but why do you prefer the classic ships? Also, do you have an opinions about the Wonder? We are booked for a cruise on that one. Thanks.

In fairness, I've not been on the Wonder since the "re-imagination" dry dock. I've seen photos, both professional and taken by guests, and I'd like to cruise to see what they did in Tiana's. But that's not in the cards for us in the next few months at least.

What I like about the classic ships/don't like about the newer ships...I really like the size of the classics. They are much more intimate and friendly. The fact that there are 1500 fewer guests definitely shows. The dining rooms are less crowded and less noisy. On the Fantasy, the tables are so close that you are almost sharing a table with those near you (think Princess if you've cruise that line), and it is difficult for the servers to get to the various tables safely. It may not be that way throughout the MDRs, but it was in the areas where we were located. If you are stopping at Castaway Cay, you'll definitely see the difference the numbers make--the guest areas were enlarged to handle the bigger load of the newer ships, but that makes it all the more enjoyable when on the classics. Even things like finding a place to sit or viewing your photos is easier on the classics. We also found a lot more unsupervised children on the newer ships--they were destroying the self serve ice cream areas despite the best efforts of a CM stationed there to keep the area clean. Really, it was so bad that I looked at it and decided that I didn't want ice cream. I don't hate kids and I realize that they are on vacation, but there is a concept of appropriate social behavior. "Parent" is also a verb, and it does not mean that you go off duty when you step onto the ship.

While kids walking thru adult areas is an issue on all ships, on the new ones it is essentially a problem that is built into the design of the ship. There are concierge level cabins forward of the adult areas. Guests in those cabins need to move from the forward area to midship or aft to go anywhere or do anything. People have argued that it makes no sense to expect children in those cabins to take the elevator to a different floor to walk to the midship area. I could agree IF they were going somewhere on the pool deck; if they are going to the kid programming or other public areas, it makes just as much sense to take the elevator to deck 5 and traverse the space on that level.

We preferred the shows on the classics to those on the Fantasy. Frankly, we really didn't care for the shows on the Fantasy. Shows stick around on the ships for 7 or more years and they went thru a phase where we were not impressed with them about the same time they were being developed for the Dream and Fantasy. They seem to be swinging back now based on the newest offerings on the Wonder and Magic.

We tend to cruise "off season" when most traditional schools are in session. This decreases the number of school aged kids on the ship. If our off season experience on the bigger ships was typical, I'd hate to see it on a "school's out" cruise.

Positive on the newer ships--the Midship Detective Agency was fun for all ages. We once booked an inside cabin on the Fantasy just to experience the virtual porthole--also a fun bit of whimsy. Satellite Falls is a nice adult area. The AquaDuck is a fun experience and there are times when the lines are minimal (this is obviously not at 3pm on a sea day!) The AquaDunk (new addition on classic ships) is less to my liking. I like the idea of the raft on the Duck and found the staff very helpful with how to get out at the end! The TV/movie system on the new ships is greatly improved. Movies are at no additional charge on all ships, but on the newer ones it is like a pay per view system where you can start a film at any time; on the Magic and Wonder, they have a specific start time...miss it and you'd wait for the next start.

A huge part of it is that we've cruised the classics since 1998. It just feels like "coming home" to us. The newer ships were a "nice to try out" situation, but didn't have that same friendly feeling. It was a lot more "This is your cruise" than "Welcome home." We don't even look at the Dream and Fantasy cruises when checking out the possibilities. We do check what the Magic and Wonder are doing and how they fit into our schedules. And while there are many things we LOVE about DCL, we also check other lines.

Steelers0854

We just did our first DCL cruise in January on the Wonder. We loved that ship. Never felt crowded. Castaway Cay was not crowded. There was plenty to do on board and the adult areas are fantastic. If it weren't for the price I would have another cruise booked right now.

You'll enter the ship on deck 3 and will be greeted by a group of CMs. One will come over and welcome you personally and ask where you wish to go. He/she will then direct or escort you, providing answers to questions or a quick talk along the way. Basically, you enter the ship and walk to the hallway across the ship. Turn left. Walk past the Promenade Lounge. past the aft elevators and you are at the entrance to Tiana's. This deck plan doesn't show the walkway, but it is there along the windows of the ship in the gray area labeled Promenade Lounge.

I use a walker to get around. Can you please show me on this deck plan how I can get into the Triton lunch?     Sent from my iPod touch using Forums

The bottom left hand side of the dining room is a ground level entrance, no stairs involved.

Actually lunch (including boarding day lunch) was held in Triton's midship. The entrance is at the entrance to the Promenade lounge. Breakfast every day too.

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Disney Cruise Online Check-in and Reservation Tips and Tricks

If you’re planning a Disney cruise, then this video is perfect for you. Eric D. walks you through the online check-in process and shares tips and tricks to help you secure reservations for special onboard activities, dining, and port adventures. He emphasizes the importance of making reservations early to ensure availability of your desired activities. The video also covers the different Castaway Club levels and when reservations can be made based on the number of cruises completed. To ensure a smooth check-in process, Eric provides a step-by-step demonstration of how to fill out the necessary information, upload identification documents, and complete the online check-in. He also mentions that the website or app may experience difficulties due to high user volume and advises being patient and persistent throughout the process.

If you’re looking to make your Disney cruise experience as enjoyable as possible, then this video by Eric D. is a must-watch. From securing early boarding time to making reservations for character meet and greets, port adventures, special dining, and onboard activities, Eric provides valuable tips and tricks. He highlights the importance of making reservations as early as possible to ensure availability, especially for high-demand activities like Palo brunch. Eric also explains the different Castaway Club levels, the process of online check-in, and provides a walkthrough of how to fill out the required guest information and upload identification documents. Whether you’re a first-timer or a seasoned Disney cruiser, this video will help you navigate the online check-in and reservation process with ease.

Table of Contents

Online Check-in Process

Navigating to the reservation and cruise details page

To begin the online check-in process for your Disney cruise, you will need to navigate to the reservation and cruise details page on the Disney Cruise Line website. This page will provide you with all the necessary information about your upcoming cruise, including the itinerary, ports of call, and any special events or activities. Take some time to review this information before proceeding to the check-in process.

Starting the check-in process

Once you’re on the reservation and cruise details page, you can start the online check-in process. Look for a button or link that says “Check-In” or something similar. Clicking on this will take you to the check-in portal where you can enter the required information to check-in for your cruise.

Entering basic information for each guest

During the online check-in process, you will be prompted to enter basic information for each guest in your party. This includes their full names, gender, birthdates, and citizenship. You may also be asked to provide contact information such as address, email, and phone number. Take your time to accurately enter this information for each guest.

Uploading identification documents

As part of the online check-in process, you will be required to upload identification documents for each guest. This typically includes a valid passport, but other acceptable forms of identification may be specified by Disney Cruise Line. Make sure to have digital copies of these documents ready before starting the check-in process.

Providing a security photo for each guest

In addition to identification documents, you will also need to provide a security photo for each guest. These photos will be used for security purposes and to ensure that only authorized individuals have access to the ship. Follow the guidelines provided by Disney Cruise Line for taking and uploading these photos.

Filling out credit card information and guest authorization

As part of the check-in process, you will be required to provide credit card information for charges throughout the cruise. This includes setting up a “Key to the World” account, which serves as your onboard credit card. You may also need to fill out guest authorization forms, giving consent for charges and allowing the cruise line to use the provided credit card.

Additional information for guests 10 years and younger

If you have guests who are 10 years old or younger, there may be additional information and authorizations required. This could include permission for these guests to disembark the ship at ports of call, as well as authorization for them to participate in the kids’ club or other onboard activities. Make sure to carefully read and provide all necessary information for these guests.

Providing travel plans

Finally, as part of the online check-in process, you will be asked to provide your travel plans. This includes information about your arrival and departure dates, as well as any transportation arrangements you have made. Disney Cruise Line uses this information to coordinate your port arrival time and ensure a smooth embarkation process.

Obtaining the Port Arrival Form

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Agreeing to the cruise contract

Before obtaining the Port Arrival form, you will need to review and agree to the cruise contract. This contract outlines the terms and conditions of your cruise and includes important information regarding cancellation policies, liability, and other legal matters. Take the time to read through the contract and make sure you understand and agree to its terms before proceeding.

Printing or sending the Port Arrival form

Once you have agreed to the cruise contract, you can proceed to obtain the Port Arrival form. This form provides important information about your cruise, including your assigned port arrival time. You can choose to print the form or have it sent to your phone or other electronic device. Make sure to keep a copy of the Port Arrival form as you will need it for the embarkation process.

Reservations and Port Arrival Time

Making reservations for character meet and greets, port adventures, special dining, and onboard activities.

After completing the check-in process, you will have the opportunity to make reservations for various activities and dining options during your Disney cruise. This includes character meet and greets, port adventures (excursions), special dining experiences, and onboard activities such as spa treatments or adult-exclusive events. Take advantage of this early reservation window to secure spots for activities that may have limited availability.

Release of special character greetings with reservations

One important consideration when making reservations is that special character greetings are often released at the same time as the port arrival time. This means that by securing an early port arrival time, you may also have the opportunity to reserve spots for exclusive character meet and greets. Keep this in mind when planning your reservations and prioritize activities that are important to you and your family.

Reservations availability and importance of making them early

The availability of reservations for certain activities and dining options can vary depending on demand. Popular experiences such as Palo dining or spa treatments tend to fill up quickly, especially for guests with higher Castaway Club levels. To ensure you can participate in the activities and dining options of your choice, it is crucial to make your reservations as early as possible. Take advantage of the reservation window provided based on your Castaway Club level to secure your desired times and dates.

Determining port arrival time

Your port arrival time will be specified on the Port Arrival form obtained during the check-in process. This time indicates when you should arrive at the port for embarkation. Generally, earlier port arrival times allow for smoother boarding experiences and more time to enjoy the ship upon arrival. Keep in mind that securing an early port arrival time also gives you a better chance of reserving spots for special character meet and greets.

Castaway Club Levels

Different castaway club levels.

Disney Cruise Line’s Castaway Club is a loyalty program that rewards guests for their repeat cruises. There are different levels within the Castaway Club based on the number of cruises you have completed. These levels include Silver, Gold, Platinum, and the recently introduced Pearl level. Each level comes with its own set of benefits and privileges.

When reservations can be made based on the number of cruises completed

The ability to make reservations for activities and dining options is tied to your Castaway Club level. Guests who have completed their first Disney Cruise can start making reservations 75 days prior to their sailing. The reservation window increases for guests with higher Castaway Club levels, with Platinum and Pearl members having the earliest access at 120 days prior to their cruise. It is recommended to take advantage of these early reservation windows to secure your desired experiences.

Benefits of concierge level and the Pearl level

Guests who reach the Platinum and Pearl levels of the Castaway Club are entitled to additional benefits and privileges. These may include early booking windows for reservations, dedicated onboard concierge services, priority embarkation and debarkation, and exclusive receptions or parties. The exact benefits may vary, so it is advisable to familiarize yourself with the perks associated with your Castaway Club level.

Tips and Tricks for Online Check-in and Reservations

Recommended time to stay up till midnight (eastern time).

To ensure you have the best chance of securing desired reservations, it is recommended to stay up until midnight Eastern Time on the designated reservation day. This is when the reservation window opens for guests at different Castaway Club levels. Being ready to make your reservations as soon as the window opens can increase your chances of getting the times and dates you want.

Dealing with website or app difficulties

During the reservation window, it is common for the Disney Cruise Line website or app to experience high traffic and potential technical difficulties. If you encounter any issues such as slow loading times or error messages, try refreshing the page or app and continue to be persistent. It may take some time and patience, but don’t give up. Keep trying until you successfully complete your reservations.

Importance of being patient and persistent

The online check-in and reservation process for a Disney Cruise can be competitive and frustrating at times. It is important to remain patient and persistent throughout the process. If you encounter difficulties or encounter challenges, don’t get discouraged. Keep trying and don’t hesitate to reach out to Disney Cruise Line’s customer service for assistance. Remember, the end result will be a magical and memorable cruise experience for you and your loved ones.

The online check-in and reservation process for a Disney Cruise can be an exciting yet challenging experience. By carefully following the steps outlined in this guide and being proactive in making your reservations, you can maximize your chances of securing the activities and dining options you desire. Remember to take advantage of the early reservation window based on your Castaway Club level and stay up until midnight Eastern Time if necessary. With patience, persistence, and a little Disney magic, you’ll be well on your way to an unforgettable cruise vacation.

In this video, we will guide you through the Online Check-in process so that you can secure an early boarding time on your Disney Cruise. We will also provide tips on making reservations for Character Meet and Greets, Port Adventures, Special Dining, and Onboard activities.

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Tag Archives: My Online Check-In

A Step-by-Step Guide to Completing Disney Cruise Line’s Online Check-In Process

A lot has changed in the 12 years since I last put together a guide for checking-in for a cruise and felt it was a good time to revisit the Continue Reading →

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Disney Cruise Line Emailing Guests Regarding Online Check-In Following Recent System Upgrade

Disney Cruise Line is in the process of emailing guests to inform them the online check-in should now be available following a recent system upgrade which left some unable to Continue Reading →

A First Look at Disney Cruise Line’s Revised Online Check-In Process

August Disney Cruise Line sailings are on the horizon (at least as of publication), and guests are entering the 30-day online check-in window for their scheduled voyages. That’s right, you Continue Reading →

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Disney Cruise Line issued a notice this afternoon to travel agents to inform the travel professionals a system upgrade will soon occur centering around the online check-in process. As a Continue Reading →

DCL’s Enhanced Online Check-in Features Live with All New Youth Activities Registration Form

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What Do You Need To Check-In For Disney Cruise

Published: December 13, 2023

Modified: December 28, 2023

by Kirsteni Kiernan

• Travel Essentials & Accessories
• Travel Tips

Introduction

Welcome to the wonderful world of Disney cruises! If you’re dreaming of setting sail on an unforgettable vacation filled with magic, adventure, and enchantment, then you’re in the right place. But before you can embark on your Disney cruise, there’s an important step you need to complete: the check-in process.

Checking in for a Disney cruise is a crucial part of ensuring a smooth and hassle-free start to your vacation. It’s the time to gather all the necessary documents, complete any required paperwork, and prepare for the exciting journey ahead. In this article, we will guide you through everything you need to know about the check-in process for Disney cruises.

Whether you’re a first-time cruiser or a seasoned sailor, it’s important to be well-prepared and organized when it comes to checking in for your Disney cruise. This includes gathering all the required documents, packing your belongings strategically, and being aware of the health and safety measures in place. By following these guidelines, you can save time and ensure a stress-free embarkation experience.

So, sit back, relax, and let us take you through the essential steps to a seamless check-in process for your Disney cruise. From pre-arrival preparations to boarding the ship, we’ll cover everything you need to know to kickstart your vacation on the right note.

Preparing for Check-In

Before you set foot on the ship, it’s important to make sure you’re fully prepared for the check-in process. This involves gathering all the necessary documents, completing any required paperwork, and making sure you have all the essential items for a smooth embarkation. Here are a few key things to keep in mind:

• Check-In Online: One of the first steps in preparing for check-in is to complete the online check-in process. Disney Cruise Line offers an online check-in option, allowing you to save time and streamline the embarkation process. Through the Disney Cruise Line website or mobile app, you can enter important details, provide emergency contact information, and even select arrival times. Take advantage of this convenient option to expedite your check-in process.
• Travel Documents: Make sure you have all the required travel documents handy. This typically includes your passport or other valid identification, as well as any necessary visas or permits. Check the specific requirements for the destination you’ll be visiting and ensure that your documents are valid throughout your entire cruise duration.
• Proof of Citizenship: If you are a U.S. citizen or resident, you may be required to provide proof of citizenship such as a birth certificate or a U.S. passport. It’s always a good idea to check the Disney Cruise Line website or contact their customer service to ensure you have the correct documentation based on your nationality.
• Booking Confirmation: Bring a printed or electronic copy of your booking confirmation. This will contain important information, including your reservation number, stateroom details, and any special requests you may have made. Having this information readily available will make the check-in process smoother.
• Credit Card Authorization: Most cruise lines, including Disney Cruise Line, require guests to provide a credit card for onboard purchases and expenses. Before check-in, ensure you have a valid credit card with sufficient funds to cover any onboard expenses. You may also have the option to pre-authorize your credit card online during the check-in process.
• Special Requirements: If you or any members of your party have any special requirements, such as dietary restrictions or mobility needs, it’s important to notify Disney Cruise Line in advance. This will allow them to accommodate your needs and ensure a comfortable experience throughout your cruise.

By taking the time to gather all the necessary documents and completing the online check-in process, you’ll be well-prepared for a smooth check-in experience. Next, let’s explore the important documents and identification you’ll need to bring along for your Disney cruise.

Documents and Identification

When checking in for your Disney cruise, it’s essential to have the right documents and identification with you. These documents not only serve as proof of identity, but they also ensure compliance with international travel requirements. Here are the key documents you’ll need:

• Passport: A valid passport is the most important identification document for international travel. It’s recommended that all guests, regardless of age, have a passport when sailing on a Disney cruise. The passport should be valid for at least six months beyond the end of your cruise to comply with international regulations.
• Visas: Depending on your nationality and the countries you’ll be visiting during your cruise, you may need to obtain visas in advance. Research the specific visa requirements for your destinations and ensure you have them in place well before your trip.
• Birth Certificate: For U.S. citizens traveling on select itineraries, a government-issued birth certificate is an acceptable form of identification. It must be an original or certified copy with a raised seal or stamp. However, a passport is still recommended as it serves as a more universally recognized and accepted identification document.
• Proof of Citizenship: If you’re not a U.S. citizen, you’ll need to provide appropriate proof of citizenship, such as a valid passport from your home country. Check the requirements of your specific country of citizenship and ensure you have the necessary documents.
• Essential Travel Documents: In addition to your identification documents, it’s important to bring other essential travel documents. These may include your Disney Cruise Line boarding pass, airline tickets or electronic boarding passes, travel insurance information, and any necessary medical documents or prescriptions.

It’s always a good idea to make copies of all your important documents before you travel. Keep one set of copies in a separate location from the originals, such as in your luggage or with a trusted individual at home. Additionally, consider taking photos or scanning your documents and saving them securely in cloud storage for convenient access in case of emergencies.

Remember that the specific document requirements may vary depending on your itinerary and nationality. It’s crucial to check the latest guidelines provided by the Disney Cruise Line or consult with the appropriate governmental agencies to ensure you have all the necessary documents before embarking on your Disney cruise.

Now that we know what documents are required, let’s move on to the next section and discuss tips for packing your luggage efficiently for the check-in process.

Luggage and Packing

When it comes to preparing for your Disney cruise check-in, packing your luggage efficiently is key. Having organized and well-packed bags can make the entire process smoother and more convenient. Here are some tips to help you pack smartly:

• Review Baggage Allowance: Take the time to familiarize yourself with the baggage allowance policy of Disney Cruise Line. Each guest typically has a specific allowance for checked and carry-on bags. Knowing the limitations in advance will help you decide what to pack and how to distribute items among your bags.
• Separate Essentials: Pack a separate bag with essential items that you may need during the check-in process and first few hours on the ship. This can include travel documents, medications, a change of clothes, personal toiletries, and any valuables or electronics you want to keep with you.
• Label Your Bags: Ensure all your bags are labeled with your name, contact details, and stateroom number. This will help the porters and crew to easily identify your bags and deliver them to your stateroom without any confusion.
• Pack Light and Efficiently: It’s tempting to overpack, but try to pack only what you truly need for the cruise. Consider the activities and dress codes onboard and pack accordingly. Roll or fold your clothes to save space and prevent wrinkles. Utilize packing cubes or compression bags to keep your belongings organized and compact.
• Check Restricted Items: Disney Cruise Line has restrictions on certain items that are not allowed onboard. These may include weapons, fireworks, illegal substances, and flammable materials. Be sure to review the list of restricted items provided by Disney Cruise Line and avoid packing any prohibited items.
• Keep Important Items with You: While most of your luggage will be checked-in and delivered to your stateroom, it’s wise to keep important items with you. This includes your travel documents, identification, medications, electronics, and valuables. Having these items within reach will give you peace of mind throughout the check-in process.

Remember that each guest is allowed to bring a certain amount of alcohol on board. Disney Cruise Line has specific policies and limits regarding alcohol, so make sure to familiarize yourself with the guidelines to avoid any complications during check-in.

Lastly, don’t forget to pack your cruise wear essentials such as swimsuits, comfortable shoes, sunscreen, and any specific attire required for themed nights or special events onboard. By packing efficiently and thoughtfully, you’ll be able to breeze through the check-in process and get one step closer to enjoying your Disney cruise adventure.

In the next section, we’ll discuss the health and safety measures that are in place for check-in and throughout your Disney cruise.

Health and Safety Measures

Ensuring the health and safety of guests is a top priority for Disney Cruise Line. In light of the ongoing COVID-19 pandemic, additional health and safety measures have been implemented to protect passengers and crew members. Here are some important guidelines to be aware of during the check-in process:

• Health Screening: Prior to embarkation, all guests will undergo health screenings, including a temperature check. This is to ensure that everyone boarding the ship is in good health and not displaying any symptoms of illness.
• COVID-19 Testing: Depending on the specific cruise and destination, COVID-19 testing may be required. Guests will be informed in advance if testing is necessary and will be provided with guidance on the testing process and timeline.
• Face Coverings: In accordance with current guidelines, face coverings may be required during certain parts of the check-in process, particularly in enclosed spaces where social distancing may be challenging. It’s important to have face masks readily available and comply with any requirements set forth by Disney Cruise Line.
• Social Distancing: Throughout the check-in process, guests will be expected to practice social distancing by maintaining a safe distance from others who are not in their travel party. Disney Cruise Line will implement various measures to facilitate social distancing, such as floor markings and queue management.
• Hand Hygiene: Hand sanitizing stations will be readily available at the check-in area, and guests are encouraged to use them frequently. It’s also important to practice good hand hygiene by washing hands with soap and water for at least 20 seconds whenever possible.
• Enhanced Cleaning Protocols: Disney Cruise Line has implemented enhanced cleaning and sanitation procedures throughout the terminal and on the ships. High-touch surfaces will be regularly cleaned and disinfected to ensure a safe environment for all guests and crew members.

It’s important to note that these health and safety measures may be subject to change based on evolving guidelines and regulations. Disney Cruise Line will provide frequent updates and detailed information to guests to ensure a smooth check-in experience and a safe cruise.

By adhering to these guidelines and following the instructions provided by Disney Cruise Line, you play an essential role in maintaining a healthy and safe environment for everyone onboard. Now that we’ve covered the health and safety measures, let’s explore how the Disney Cruise Line App can enhance your check-in process.

Disney Cruise Line App

The Disney Cruise Line App is a powerful tool that can greatly enhance your check-in experience and streamline your Disney cruise vacation. Designed to provide guests with convenient access to important information and helpful features, the app is available for download on iOS and Android devices. Here’s how the Disney Cruise Line App can benefit you during the check-in process:

• Online Check-In: The app allows you to complete the online check-in process before your cruise, saving you time and ensuring a smoother embarkation process. You can enter guest information, make special requests, and provide emergency contact information, all from the convenience of your mobile device.
• Pre-Arrival Activities: The app provides information about pre-arrival activities and gives you a glimpse of the magical experiences and entertainment that await you onboard. You can browse through daily schedules, explore dining options, and even make reservations for specialty restaurants or spa treatments in advance.
• Virtual Queue: Some popular onboard activities, such as character meet and greets or popular shows, may require guests to join a virtual queue. The Disney Cruise Line App allows you to easily secure a spot in the virtual queue, so you can enjoy these experiences without having to wait in long lines.
• Navigator: The app features a digital version of the onboard Navigator, which is the daily activity schedule. You can easily access the Navigator from your device, staying updated on all the exciting events, shows, and activities taking place throughout your cruise.
• Communication: Stay connected with friends and family on the ship using the Disney Cruise Line App’s onboard chat feature. You can message other guests in your travel party or create group chats to coordinate plans or simply stay in touch while onboard.
• Onboard Account: The app provides easy access to your onboard account, allowing you to view and monitor your expenses, make payments, and track your overall cruise spending.

By utilizing the Disney Cruise Line App, you can have important information and helpful tools at your fingertips, making check-in and navigation throughout the ship a breeze. Remember to download the app before your cruise and log in with your Disney Cruise Line account to access all the features and benefits it offers.

Now that you are familiar with the Disney Cruise Line App, let’s move on to the next section and discuss the arrival process at the port.

Arrival at Port

Arriving at the port is an exciting moment as it marks the beginning of your Disney cruise adventure. To ensure a smooth and stress-free check-in process, it’s important to be prepared and aware of the necessary steps upon arrival. Here’s what you need to know about arriving at the port:

• Arrival Time: Disney Cruise Line will provide you with a designated arrival time based on your online check-in. It’s crucial to adhere to the given time to avoid congestion and ensure a seamless check-in process.
• Transportation and Parking: Make arrangements for transportation to the port in advance. If you are driving, familiarize yourself with the parking facilities available at the port and plan accordingly. Arriving early can give you ample time to park, unload your luggage, and proceed to the check-in area.
• Porters and Luggage: Upon arrival at the port, porters will be available to assist you with your luggage. Be sure to have your bags labeled with your name and stateroom number for easy identification. The porters will collect your checked bags and deliver them directly to your stateroom later in the day.
• Security Screening: Before proceeding to the check-in area, all guests will go through a security screening process. This may involve passing through metal detectors and placing your bags on the X-ray machine for inspection. Follow the instructions of the security personnel and ensure that any prohibited items are removed and properly disposed of.
• Health and Safety Protocols: As mentioned earlier, health and safety measures are in place, especially in light of the COVID-19 pandemic. Follow the guidelines provided by Disney Cruise Line, such as wearing face coverings if required and practicing social distancing while waiting in line or moving through the check-in area.

Arriving at the port early can offer advantages, such as shorter waiting times and the opportunity to explore the port area or nearby attractions before boarding the ship. However, be mindful of your designated arrival time and ensure that you arrive within the specified window to avoid any delays or complications.

Once you have completed the security screening, it’s time to proceed to the check-in area and complete the necessary formalities to officially check-in for your Disney cruise. We’ll explore the check-in process in the next section.

Security Screening

As part of the check-in process for your Disney cruise, all guests will go through a security screening. This screening is an essential step to ensure the safety and security of everyone onboard. Here’s what you need to know about the security screening process:

• Bag Inspection: As you approach the security checkpoint, you will be required to place your bags on an X-ray machine for inspection. Follow the instructions of the security personnel and place all bags, including carry-on items, on the conveyor belt. Remove any prohibited items, such as weapons, fireworks, or flammable materials, and dispose of them accordingly.
• Metal Detectors: After your bags have been screened, you will walk through a metal detector. Remove any metal objects from your person, such as keys, coins, or large jewelry items, and place them in the provided trays for inspection. Follow the instructions of the security personnel and proceed through the metal detector. If the alarm goes off, additional screening may be necessary.
• Health Screening: In addition to the standard security screening, there may be additional health screening measures in place, especially in response to the COVID-19 pandemic. This may include temperature checks or health questionnaires to ensure all guests are in good health before boarding the ship.
• Cooperation and Patience: It’s important to approach the security screening process with patience and cooperation. Follow the instructions of the security personnel, maintain a calm demeanor, and be prepared for a thorough but efficient screening. Remember, the goal is to create a safe and secure environment for all guests and crew members.

By familiarizing yourself with the security screening process and being prepared with any necessary documents or identification, you can help ensure a smooth and efficient check-in process. Remember to remove any prohibited items from your bags, follow the instructions of the security personnel, and maintain a cooperative attitude throughout the screening process.

Once you have successfully completed the security screening, you can proceed to the check-in area to complete the remaining formalities and get one step closer to boarding the ship and beginning your Disney cruise adventure.

In the next section, we’ll dive into the check-in process itself and explain what to expect as you officially check in for your Disney cruise.

Check-In Process

Once you have passed through the security screening, you will proceed to the check-in area to complete the necessary formalities and officially check-in for your Disney cruise. The check-in process is designed to gather important information, assign staterooms, and provide you with key items for your cruise. Here’s what you can expect during the check-in process:

• Check-In Counter: At the check-in area, you will find multiple check-in counters staffed by Disney Cruise Line representatives. Approach an available counter and have your travel documents, identification, and booking confirmation ready for inspection.
• Information Verification: The Disney Cruise Line representative will review your documents and confirm your details, such as your name, stateroom assignment, and any special requests or preferences you may have indicated during the online check-in process.
• Key to the World Card: As part of the check-in process, you will be issued a Key to the World card. This card serves as your identification, stateroom key, and on-board payment method. It’s important to keep the Key to the World card with you at all times during your cruise.
• Personal Preferences: If you have any personal preferences, such as dining arrangements or seating arrangements for shows, you can communicate them to the Disney Cruise Line representative during the check-in process. While preferences are not guaranteed, the crew will do their best to accommodate them based on availability.
• Onboard Account Setup: At the check-in counter, you will have the opportunity to set up your onboard account. This involves providing a credit card for onboard purchases and expense management. You may also have the option to pre-authorize your credit card during the online check-in process to streamline this step.

Throughout the check-in process, be prepared to present your travel documents, identification, and other necessary paperwork as requested by the Disney Cruise Line representative. Pay close attention to any instructions or additional information provided by the representative to ensure a smooth and efficient check-in process.

After completing the check-in process, you will receive your Key to the World card, which will grant you access to your stateroom and serve as your identification and payment method throughout your cruise. With the check-in process complete, it’s time to embark on an unforgettable journey aboard your Disney cruise ship.

Next, we’ll explore the final step: boarding the ship and beginning your magical adventure at sea.

Boarding the Ship

After completing the check-in process, it’s time to embark on your Disney cruise adventure by boarding the ship. Boarding the ship is an exciting moment as you step onto the vessel that will be your home away from home for the duration of your cruise. Here’s what to expect during the boarding process:

• Boarding Zone and Time: Disney Cruise Line utilizes a boarding zone system to ensure a smooth and organized embarkation process. You will be assigned a specific boarding zone and time during the check-in process. Listen for announcements or check the information boards to know when your boarding zone is called.
• Photography Opportunities: As you make your way towards the ship, take advantage of the photo opportunities available. Disney Cruise Line photographers will be stationed to capture the excitement of your boarding experience. Feel free to pose with your family or friends to create lasting memories.
• Welcome Aboard Announcement: As you step onto the ship, prepare to be greeted by the friendly cast members who will welcome you aboard. Enjoy the warm smiles and cheerful greetings as you begin your Disney cruise experience.
• Stateroom Directions: Once on board, pay attention to the signage and directions provided to locate your stateroom. Your Key to the World card will indicate the deck and location of your stateroom. If you have any difficulty finding your stateroom, feel free to approach a crew member for assistance.
• Exploring the Ship: After settling into your stateroom, take some time to explore the ship and familiarize yourself with its layout. Get acquainted with the various dining venues, entertainment areas, swimming pools, and recreational facilities. The ship is your playground, and there’s plenty to discover!

Keep in mind that while exploring the ship, be mindful of any safety instructions or guidelines provided by the crew. Familiarize yourself with the emergency evacuation procedures and the location of life jackets in case of an emergency. It’s important to prioritize your safety and the safety of others while on board.

With the boarding process complete, it’s time to relax, unwind, and let the magic of Disney unfold as you embark on an extraordinary journey at sea.

As our journey through the check-in process comes to an end, we hope this guide has provided you with valuable information to make your Disney cruise check-in experience seamless and enjoyable. Remember to follow the instructions of the Disney Cruise Line staff, stay organized with your documents and luggage, and be prepared to have an unforgettable adventure in the enchanting world of Disney Cruises.

Congratulations! You have completed the check-in process for your Disney cruise and are now ready to embark on a magical adventure at sea. We hope this comprehensive guide has provided you with valuable insights and tips to ensure a smooth and enjoyable check-in experience.

From preparing the necessary documents and identification to efficiently packing your luggage, we covered important aspects of the check-in process. We also discussed the health and safety measures in place, the benefits of the Disney Cruise Line App, and what to expect during the arrival, security screening, check-in, and boarding stages.

As you set sail on your Disney cruise, remember to fully immerse yourself in the extraordinary experiences and entertainment that await you. Enjoy the world-class dining options, incredible shows and entertainment, character meet and greets, and the countless amenities and activities onboard. And don’t forget to take advantage of the opportunity to explore exciting destinations during your cruise.

As your journey unfolds, cherish the moments with loved ones, create magical memories, and let the enchantment of Disney surround you. The dedicated crew members and staff of Disney Cruise Line are committed to making your voyage unforgettable, ensuring your comfort, safety, and satisfaction throughout your cruise.

Thank you for entrusting us with your check-in process. We wish you a remarkable Disney cruise experience filled with laughter, joy, and unforgettable moments. Bon voyage!

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Disney Issues Massive Alert: All Future Vacations To Face Major Change

in Disney , Disney Cruise Line

Disney is sending out a massive alert to all guests for their future trips or vacations. Did you get the message?

Related: 23 Million Floridians React to the Ron DeSantis Disney ‘Rival’ Theme Park Update

Disney Sends Out Mass Email About Significant Change, Altering Thousands of Future Trips

Disney Cruise Line is implementing a significant change to its boarding process this fall, which could impact travelers planning to embark on select cruises. Starting later this year, the Cruise Line is adjusting its “all-aboard time,” the deadline by which all passengers must board the ship before it departs from its home port. Traditionally, Disney Cruise Line’s all-aboard time has been set at 4:00 p.m. for most sailings.

However, beginning in September, this time will be moved to 3:00 p.m. for certain cruises departing from Port Canaveral and Fort Lauderdale. Passengers were notified of this change via email, emphasizing the importance of punctuality. The email stated, “The All Aboard time for your sailing has recently changed from 4:00 p.m. to 3:00 p.m.

All Guests must be onboard by 3:00 p.m. Guests arriving after 3:00 p.m. or without proper citizenship documentation will be denied boarding.” This adjustment aims to streamline the boarding process and ensure timely departure. Disney Cruise Line advised passengers with independent flight arrangements to review the recommended flight-time guidelines on their website, stressing that the cruise will not wait for guests arriving late due to individual travel plans.

Related: Disney To Drop ‘Little Mermaid,’ ‘Lion King,’ and More

Despite the change in all-aboard time, the overall boarding process will remain familiar to cruisers. Passengers can begin online check-in 30 days before departure, selecting a Port Arrival Time and submitting necessary citizenship documents. According to the House of Mouse, this process will enhance the port arrival experience and can be completed or modified up to one day before sailing.

Affected sailings include those scheduled for September 2024, such as voyages aboard the Disney Magic from Fort Lauderdale and the Disney Wish from Port Canaveral.

The House of Mouse expressed regret for any inconvenience caused by the change but hopes passengers will appreciate the opportunity to start their cruise experience an hour earlier. This adjustment highlights Disney Cruise Line’s commitment to efficient operations and ensuring a smooth embarkation process for its guests.

The change in the Cruise Line’s all-aboard time from 4:00 p.m. to 3:00 p.m. for select cruises starting in the fall has implications for all future Disney vacationers planning to embark on these cruises. This adjustment means passengers must arrive earlier at the port and be on board by 3:00 p.m. sharp to avoid being denied boarding.

Related: Final Confirmation: Florida Government Imposes Fee on Disney World Visitors

This change underscores the importance of planning and punctuality for future vacationers. It necessitates careful consideration of travel arrangements, especially for those with independent flight bookings, as Disney will not hold the ship for late arrivals due to individual travel schedules.

Moreover, the shift in all-aboard time reflects the Cruise Line’s efforts to streamline operations and enhance the boarding experience. It encourages guests to utilize the online check-in process effectively and choose appropriate Port Arrival Times to facilitate smooth embarkation.

While the adjustment may inconvenience some travelers, the company aims to improve overall efficiency and ensure that guests can begin enjoying their cruise experience promptly and seamlessly. Vacationers planning Disney cruises should stay informed about these changes and plan their travel accordingly to maximize their enjoyment of the cruise.

Disney Treasure Shares Progress Update on Upper Decks Construction

C onstruction continues for the Disney Treasure, one of the newest ships in the Disney Cruise Line fleet, as a new progress update has been shared on social media.

Disney Treasure Progress Update

In an Instagram post shared by Disney Cruise Line, we got a look at construction progress on the upper decks of the cruise ship. In this photo, we can see work being done on not only the pools, but also the AquaMouse and Funnel Vision.

The Disney Treasure is scheduled to make its maiden voyage on December 21, 2024 . It was set afloat for the first time at the Meyer Werft Shipyard in Germany back in March 2024.

Want to learn more about the Disney Treasure? Check out our guide to everything we know so far about Disney Cruise Line’s new ship.

If you’re thinking of booking a cruise on one of Disney Cruise Line’s new ships, why not contact our official travel agent , Be Our Guest Vacations , and let them handle the entire booking process for you!

For the latest Disney Parks news and info, follow WDW News Today on  Twitter ,  Facebook , and  Instagram .

The post Disney Treasure Shares Progress Update on Upper Decks Construction appeared first on WDW News Today .

Disney's biggest cruise ship will carry 9,000 people on cruises in Asia

Would you travel around the world to sail on Disney Cruise Line 's biggest ship yet?

On Wednesday, Disney Cruise Line announced new details about Disney Adventure , which will become the line's biggest vessel when it debuts in Singapore in 2025. At 208,000 tons, Disney Adventure will be about 44% larger than the line's current biggest cruise ship, Disney Wish .

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

Disney Adventure will also look a little different from the Disney ships you know and love. The vessel was originally ordered for Asia-based Dream Cruises, which collapsed in early 2022. Disney bought it from liquidators for the brand and plans to debut it in 2025.

As a result, the line must work with a preexisting ship layout, a whole new ballgame for Disney. The company has historically controlled the design and construction process of its resorts, both on land and sea, from ideation to completion. The 208,000-ton ship was originally designed to accommodate a whopping 9,000 passengers, plus thousands of crew members. However, Disney plans to reconfigure it to hold 6,700 guests and 2,500 crew members. Still, that could mean more than 9,000 people on board when the ship sails at full capacity.

Cruisers on Disney Adventure will be sharing the ship with far more people than on the line's previous vessels. The five ships in Disney's fleet range from 83,969 tons to 144,000 tons and hold a maximum of about 4,000 passengers. (Disney's oldest and smallest ship, Disney Magic , can accommodate, at most, 2,500 guests.) Another way to put it into perspective — the world's current largest ship, Royal Caribbean's 250,800-ton Icon of the Seas , holds 7,600 passengers.

Related: The ultimate guide to Disney Cruise Line ships and itineraries

Despite the differences in size and layout, Disney Adventure will still immerse passengers in the brand's signature style of lively, magical spaces.

The ship will feature new themed areas that showcase Disney's core pillars of storytelling — imagination, discovery, fantasy and adventure.

An open-air performance venue will feature a lush garden and elements reminiscent of an enchanted valley. Dubbed Disney Imagination Garden, the space will draw on the adventures of Disney characters like Mowgli and Moana.

Shopping and dining opportunities within the ship's Disney Discovery Reef area will feature popular aquatic and nautical characters from movies like "The Little Mermaid," "Finding Nemo" and "Lilo & Stitch."

San Fransokyo Street, a family entertainment area and street market, will offer interactive games and activities, shops and cinemas themed around the world of "Big Hero 6."

The ship's pool area, Wayfinder Bay, will feature an open-air poolside retreat with panoramic sea views amid Pacific Islands-themed environs.

Town Square will be the hub for lounges, cafes, restaurants, shops and entertainment venues. Here, passengers can immerse themselves in the world of Disney princesses, such as Cinderella, Snow White and Rapunzel.

Marvel Landing will host new immersive attractions that celebrate the Marvel superheroes. Passengers can also enjoy watery fun in Toy Story Place, a whimsical interactive space featuring water play areas and themed food venues.

Additionally, guests can expect Disney-level service, engaging dining options and top-notch entertainment, all hallmarks of the brand.

Disney also shared that the ship's exterior will reflect the fleet's iconic Mickey Mouse-inspired colors, complete with the line's signature red funnels.

North Americans will have to travel far to set sail on Disney Adventure. Disney's new ship will sail three- and four-night cruises departing from Singapore's Marina Bay Cruise Centre for at least the next five years in partnership with the Singapore Tourism Board. The line has yet to reveal specific details of the itineraries. Short cruises out of Singapore will likely draw an international crowd, with many passengers hailing from Asia.

When Disney Adventure begins service, it will be the seventh ship in the Disney fleet. The line currently operates five ships; a sixth, Disney Treasure , is due to debut in December.

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