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Travel services

Resources for authorized Government of Canada (GC) travellers on official business.

On this page

Shared Travel Services portal

Other information and resources

Accommodation and car rental directory

Hotel Pass Program

The Shared Travel Services (STS) portal is an online travel management tool for authorized GC travellers on official business . From the portal, travellers can:

  • air and rail transportation
  • car rentals
  • accommodations
  • submit travel authorizations
  • manage travel expenses
  • find up-to-date travel related information

The STS portal supports the GC ’s priorities for greater accountability, visibility, and transparency in service delivery. It also modernizes and standardizes the processes for booking travel.

By choosing to follow this link, you will be navigating away from this Government of Canada website to a contracted service provider.

  • Travel on government business
  • Book travel (accessible only on the Government of Canada network)
  • Travel services (accessible only on the Government of Canada network)

The accommodation directory offers information and rates on approved accommodations in Canada, the United States of America (USA) and other countries. It allows government travellers to search the directories using various parameters. The car rental directory provides an alphabetical index of city listings in Canada and the USA . In each city listing, car rental firms and their rates are shown in ascending order by price per vehicle category.

In compliance with subsection 41(1) of the Official Languages Act , the Public Services and Procurement Canada (PSPC) Hotel Pass Program supports Official Language Minority Communities (OLMC) in Canada.

The program is for staff and representatives of non-profit national and regional OLMC organizations who work to support and assist the development of these communities in areas such as:

  • economic development
  • immigration
  • communications

While travelling for business in Canada, they can benefit from the preferential rates offered by the establishments listed in the Government of Canada Accommodation Directory.

To benefit from this program, an application must be submitted to Public Services and Procurement Canada’s OLMC Secretariat, using the online Hotel Pass Program: Beneficiary application form .

For any questions, contact the OLMC Secretariat at tpsgc.dgrhsecretariatclosm-hrbolmcsecretariat.pwgsc@tpsgc-pwgsc.gc.ca .

Shared Travel Services

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Travel on government business

The National Joint Council Travel Directive provides for the reimbursement of reasonable expenses incurred while travelling on government business.

The directive is co-developed by participating bargaining agents and public service employers. It applies to public service employees, exempt staff and other persons travelling on government business, including training.

Learn more by consulting the Travel Directive . Public Service employees with questions regarding travel claims and reimbursements should contact their Designated Departmental Travel Co-ordinator .

Quick Reference – Appendices

  • Appendix A – Guide to Insurance Coverage for Employees on Government Travel
  • Appendix B – Kilometric Rates – Modules 1, 2 and 3
  • Appendix C – Allowances – Modules 1, 2 and 3 (Canada/USA Meal and Incidental Rates)
  • Appendix D – Allowances – Module 4 (International Meal and Incidental Rates)
  • Appendix E – Blanket travel authority templates – Module 1 – Travel within headquarters area
  • Appendix F - Sample declaration

Read the latest National Joint Council communiqués from the Government Travel Committee for updates related to travel provisions.

Note: Travel for ministers, members of Parliament, heads of departments and agencies, and executives is governed through a separate Special Travel Authorities policy.

Other Government of Canada Travel Resources

  • Shared Travel Services Portal
  • 2023 Accommodation and Car Rental Directory
  • Directive on Travel, Hospitality, Conference and Event Expenditures
  • Directive on Payments
  • Public Service Travel Benefit and Emergency Travel Assistance Benefit

Page details

Shared Travel

Photo of Shared Travel - Chico, CA, US. Lynn at Shared Travel coordinated TWENTY-SIX of us for a wedding at sea.  It was perfect!

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1710 Bidwell Ave

Chico, CA 95926

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Hi Shared Travel. We are heading to Bastia, Corsica, late May and wonder whether your firm is able to help with planning air travel and accommodations at transfer points? David

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Photo of Pam C.

I don't know how she did it! Lynn coordinated TWENTY-SIX of us to go on a Mexican Riviera cruise for our wedding on a Princess Cruise ship. Though there were delayed flights and lost luggage on the way to Los Angeles, that had nothing to do with Lynn. Everyone & their luggage arrived safely on the ship, the wedding was flawless and went off without a hitch, and we all are already discussing a reunion trip to Cabo next year!

Lynn at Shared Travel coordinated TWENTY-SIX of us for a wedding at sea.  It was perfect!

Lynn at Shared Travel coordinated TWENTY-SIX of us for a wedding at sea. It was perfect!

Photo of L B.

We've never used a travel agent, and thought it would be a good idea for our first trip to Hawaii, so I contacted this agency, told her what we needed, and here is the response I got via email a couple of days later: I looked at what you are wanting in Kauai - I can do a price match to match Expedia prices but... I really do not have time to do those extra steps right now.

Business owner information

Photo of Lynn W.

Business Owner

Mar 22, 2017

When I work with a client I want to have time to provide prices but helpful recommendations to excursions and experiences to enhance their travel. I am sorry that we were not able to work together on your trip to Hawaii

Photo of Carey G.

Lynn and Lora made our honeymoon dreams come true!!!! Cambodia and Thailand had always been a dream for us but we didn't really know how to start. They took care of EVERYTHING. Every morning we were picked up at our hotel by a private guide and driver who took us around and changed the schedule to accommodate our requests (naps, crazy heat, shopping etc.) The hotels we stayed in exceeded my expectations (which were borderline unreasonable to begin with haha). When we arrived in Phuket (our last stop) there was a tiny mix up with one of our excursions, and they handled it immediately from the other side of the planet- now that is great customer service :) Thank you thank you thank you ladies!!! Best honeymooon ever!

Photo of Brian T.

I have been working with Lynn at Shared Travel for the last 12 years to book amazing vacations. From several different destinations in the Caribbean, Mexico and Hawaii. I could not imagine working with a better travel agent. She works so hard to make sure that all of your expectations are not only met but exceeded. Shared Travel also always has your best interest in mind. There have been a few instances where we were getting ready to book a trip where Lynn told me that she couldn't match a price she had found through somewhere else and recommended that we book through there. I don't think you'll find another travel agent that is that honest with you. She truly has her clients best interest in mind. Lynn also makes sure that the resorts are aware of your arrival and always seems to get some nice extra's thrown in that aren't expected. It's always so much fun to plan a new trip with Lynn. She has so much knowledge and advice for new places to visit and explore. She is also very up to date on all the great excursions to try at the destinations. If you're looking for a great travel agent to make your dream trips come true, I would definitely count on Lynn at Shared Travel. I get excited just thinking about the next trip that she'll help me plan.

Photo of Chris B.

Would not recommend this travel company. I traveled for three weeks and had several inconveniences that were not taken care of by the agent. It seemed to me that the agent was doing this job for the free travel and "perks".

Thank you for the privilege of booking your custom trip to Italy. We were in contact with you and your travel companion the entire time you were in Italy. We contacted all the hotels before you traveled so they knew your expectations. At one of the hotels you paid for an upgrade so you could have the bedding arrangement that you preferred and we reimbursed you for that upgrade. We worked with you to plan tours, rental car, train and hotels. Our goal is to always provide uniquely satisfying experiences - We are sorry that the inconveniences overcame that for you.

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Welcome to Shared Services Canada

Table of contents, introduction, section 1: our purpose.

  • Our mandate
  • Our enterprise approach
  • Our three priorities
  • Our building blocks
  • Our people and teams
  • Knowledge check 1
  • Our organizational code
  • Our senior leaders
  • Our organizational structure
  • Our workforce

Section 3: Our Branches

Communications branch, chief financial officer branch, corporate services branch, chief technology officer branch, data centre services branch, networks security and digital services branch, office of audit and evaluation.

  • Project Management and Delivery Branch (PM&D)

Service Delivery and Management Branch (SDMB)

Strategy branch.

  • Knowledge check 2

Section 4: Our Environment

Employee wellbeing, champions and networks, internal communications, career development, employee recognition, gcworkplace and gccoworking, teleworking, fun activities, section 5: our resources.

At Shared Services Canada (SSC), we deliver network, data centres, email, security and workplace technology to 43 of the larger federal departments and agencies. Our employees support the technology needs of over 200,000 federal employees and handle about 600,000 service tickets, 4,300 business requests and 100,000 incidents a year.

We work behind the scenes to provide the digital backbone of the Government of Canada, the underpinning for providing essential services and programs to Canadians. We play a critical role in making the connections and ensuring services are delivered securely and without delay whether Canadians are crossing the border, checking the weather or getting updates on disaster relief efforts.

SSC is committed to equipping employees across the Government with modern, reliable, and agile services and tools. As technology evolves, so do the needs and expectations of Canadians, which is why the ability to adapt and transform quickly is more critical than ever.

Our Mandate

To modernize and consolidate the Government of Canada’s information technology infrastructure.

Our Vision:

Working together to build a modern, reliable, and secure digital platform for all that meets the needs of today and tomorrow. Read more about Shared Services Canada's enterprise approach

Our Enterprise Approach:

Common IT solutions with a whole-of-government approach that will enhance collaboration, increase reliability and reduce risk.

More information on SSC 3.0

Our three Priorities

Network and Security: Solidify the IT foundation by increasing network reliability and strengthening security

Collaboration Tools: Modernize collaboration tools to enable, engage, and empower employees

Application Health: Adopt cloud and enterprise data centers to improve reliability and reduce risk

Our Building Blocks

Standards: Driven by user communities and business needs

Services: Streamline offerings

Funding Model: Providing incentives to encourage departments to leave legacy systems behind

Our People and Teams

Our people and teams are at the heart of what we do. We want you to enjoy your work and share your creative ideas, frontline knowledge and expertise to help us work together to deliver on SSC’s priorities.

Our Organizational Code

Become familiar with the SSC Organizational Code. It provides guidance on ethical behaviour and decision making in the context of day-to-day operations.

The SSC Organizational Code and the Values and Ethics Code for the Public Sector clarify your role and expected behaviours as a public servant.

Complying with both of these codes is a condition of your employment.

Knowledge check

Mix and Match:

Which is Our Enterprise Approach, our Mandate, and our Vision?

A: To modernize and consolidate the Government of Canada’s information technology infrastructure.

Our Mandate .

B: Working together to build a modern, reliable, and secure digital platform for all that meets the needs of today and tomorrow.

Our Vision .

C: Common IT solutions with a whole-of-government approach that will enhance collaboration, increase reliability and reduce risk.

Our Enterprise Approach .

Section 2: Our People

Learn about our workforce, those who make up our fascinating, friendly and diverse culture that supports the federal government's priorities.

Our Senior Leaders

to help you put some faces to the names of our leaders

Our Minister: The Honorable Carla Qualtrough

The Honourable Carla Quaalthrough

The Honourable Carla Qualtrough is Minister of Public Services and Procurement and Accessibility.

Committed to equality and inclusion, Minister Qualtrough has practiced human rights law at the federal and provincial levels and is passionate about the power of sport and physical activity to change lives.

She has been President of the Canadian Paralympic Committee and Chair of the Sport Dispute Resolution Centre of Canada. She was also on the Board of the Canadian Centre for Ethics in Sport, and was Vice-Chair of the Delta Gymnastics Society. As an athlete, Minister Qualtrough won three Paralympic and four World Championship medals. Minister Qualtrough has been visually impaired since birth.

She has been named one of Canada’s Most Influential Women in Sport six times, and received a Queen Elizabeth II Diamond Jubilee Medal in 2012.

Our President: Paul Glover

Paul Glover

Paul Glover is the President of SSC.

He leads the department on the implementation of SSC 3.0, an enterprise approach, which is focused on enabling the Government to deliver high-value, essential digital services to Canadians, and to provide federal employees with the digital tools they need.

Mr. Glover is the Deputy Minister Champion for Brock University. Over the years, he has served on numerous governing bodies, including the Board of Directors of the Queensway Carleton Hospital, the Mental Health Commission of Canada, Canada Health Infoway, the Advisory Board for the Canadian Institutes of Health Research, and the Queen’s University Board of Directors for the Centre for Water and the Environment. He has also been a member of the National Academies of Science in the U.S.A. and the International Joint Commission.

Our Executive Vice President: Sarah Paquet

Sarah Paquet

Sarah Paquet is SSC’s Executive Vice-President.

She works with the President, Paul Glover, on departmental priorities under SSC 3.0, an enterprise approach. She is focused on increasing employee engagement through informal discussions called Tea with the EVP, as well as through visits to SSC offices across Canada.

Ms. Paquet is the Deputy Minister Champion for the University of Ottawa and an advocate for women in STEM, a topic for which she is highly engaged as SSC’s Women’s Champion. She supports and helps increase awareness on women’s issues and takes a keen interest in mentoring, coaching and removing barriers for women. Sarah also creates and promotes the Standard on Psychological Health and Safety for Post-Secondary Students, led by the Mental Health Commission of Canada and the Canadian Standards Association.

Our Organizational Structure

shared travel services phone number

Senior Assistant Deputy Minister, Corporate Services

Stéphane Cousineau

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Senior Assistant Deputy Minister, Project Management and Delivery

Louis-Paul Normand

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Senior Assistant Deputy Minister, Networks, Security and Digital Services

Raj Thuppal

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Associate Assistant Deputy Minister, Networks, Security and Digital Services

Patrice Nadeau

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Senior Assistant Deputy Minister, Service Delivery and Management

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Senior Assistant Deputy Minister, Chief Financial Officer

Denis Bombardier

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Chief Technology Officer

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Assistant Deputy Minister, Data Centre Services Branch

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Associate Assistant Deputy Minister, Client Executive Directorates

Acting José Gendron

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Director General, Communications

Nicolino Frate

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Director General, Strategy

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Chief Audit and Evaluation Executive

Begonia Lojk

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Luc Bégin

Our Workforce

Click on the link below to explore our workforce demographics, learn about the people who make up SSC, who we are, where we are...

Workforce demographics

Top Five Things Unions Do for Members:

  • Negotiating salaries and working conditions
  • Workplace representation
  • Protect your rights
  • Government relations
  • Mobilization and communications
  • Professional Institute of the Public Service Of Canada (PIPSC)
  • Public Service Alliance of Canada (PSAC-GSU)
  • Association of Canadian Financial Officers (ACFO)
  • Canadian Association of Professional Employees (CAPE)
  • Government Services Union (GSU)
  • International Brotherhood of Electrical Workers (IBEW)

Familiarize yourself with our ever-growing and evolving organization

SSC is composed of 10 branches, each contributing to the mandate of the department in their respective areas of expertise

The Communications Branch supports SSC’S strategy and objectives through advice and services related to communications and engagement. The branch:

provides communications services to the Minister, President and Executive Vice-President

manages communications with media and Canadians, and supports corporate messaging to customer organizations and industry stakeholders

delivers an employee experience program to engage employees in a dialogue on departmental issues and activities

The Branch also provides stewardship of key policies such as Treasury Board's Policy on Communications and Federal Identity .

Dedicated to the Department’s financial management and oversight. The Chief Financial Officer is responsible for discharging responsibilities under the Treasury Board Policy on Financial Management . This work is supported by the Deputy Chief Financial Officer, Financial Advisory Services and Comptroller directorates. Chief Financial Officer Branch services include internal and external financial reporting, financial planning, financial systems, financial investment oversight, costing, financial advisory services as well as the management of day-to-day financial transactions.

Responsible for SSC's internal management and administrative functions, providing services in:

Human resources

Procurement and vendor relations

Chief Information Officer and Departmental Security Officer

Real property, accommodation and materiel management

Corporate Secretariat

CTOB is an innovative, collaborative and customer-oriented organization.

It uses transformative technologies to deliver SSC’s Digital Technology Strategy in support of achieving a modern, secure and digital government.

CTOB is responsible for:

providing SSC leadership on technology issues;

managing SSC’s technology research and review role;

aligning the Department’s technology vision and business strategies;

driving technological innovation throughout the Department.

innovation throughout the Department

The DCSB is to support partners and partner organizations’ ongoing needs in the delivery of programs and services to Canadians, while improving reliability of applications and infrastructure and reducing risk, through the:

Consolidation of data centre sites and IT infrastructure;

Optimization and adoption of data centre services and service delivery, including cloud computing services; and,

Standardization of technologies and consolidation of licenses.

Responsible for the deployment, maintenance and operations of a cost-effective, modern, reliable and secure network infrastructure including electronic data integration, communications networks, workplace technology devices, telecommunications and digital services, and the GC’s single-email solution.

Provide assurance and makes recommendations to improve governance, controls, risk management and performance (efficiency, economy and effectiveness) of SSC's operations through internal audits, the relevance and performance of departmental programs, policies, and initiatives through its evaluation function and acts as the focal point for external audit providers.

Project Management and Delivery Branch (PM&D)

From planning to delivery, the PM&D manages all SSC projects.

PM&D uses project management processes, standards and tools that provide sound governance and oversight. Aligned with SSC's customer service delivery model, the project management function helps SSC support Government of Canada objectives.

Client Executive Directorates are SSC’s client-facing roles and have full accountability for service delivery and client satisfaction

Policing Infrastructure Operations is accountable for the delivery of all SSC services to the Royal Canadian Mounted Police

Service Management Operations manages the day-to-day IT service management activities

SDMB is also responsible for the evolution of SSC’s Service Management Strategy, including the development of enterprise ITSM processes and the new application

Communicates SSC priorities and strategic plan to senior leadership across government and within SSC

Leads strategic planning and reporting including the Departmental Plan, Departmental Performance Report, the Management Accountability Framework and Corporate Risk

Manages and administers SSC’s mandate and authorities including those related to the authorization of another department to use SSC mandate

Drafts key Cabinet documents including, Memoranda to Cabinet, Treasury Board Submissions and Orders in Council in support of SSC service delivery program

Delivers change management and design thinking services to Branches and supports SSC’s contribution to the change management agenda across government including files related to creating a culture of customer service

Drives SSC’s strategic policy agenda in both how we work with other departments and support the mandate of the government of the day.

Knowledge Check:

Corporate Services Branch supports SSC’s strategy and objectives through advice and services related to communications and engagement

Data Centre Services Branch is responsible for the standardization of technologies and consolidation of licenses.

Office of Audit and Evaluation leads various primary functions related to finance within SSC

Chief Technology Officer Branch uses transformative technologies to deliver SSC’s Digital Technology Strategy in support of achieving a modern, secure and digital government

We have a culture that promotes and values creativity, collaboration and innovation.

SSC promotes a healthy and supportive workplace. We want employees to bring their true authentic selves to work and know that it’s okay to have days where you are not yourself.

At SSC we break down the stigma – check out our training on The Working Mind, and the Not Myself Today initiative.

SSC supports an inclusive environment where all employees are valued, respected, and encouraged to contribute to their fullest potential. We encourage you to get involved in our Professional Networks, and Human Resources and Workplace Programs

Communications is important. We want you to have the information that you need to be informed on the latest inform from SSC and the Government of Canada. We have regular international communications through daily emails, communiqués, Pizza with the President, Tea with the EVP, our internal website, and social media.

SSC provides opportunities for growth and development with access to various services and resources to enable you to recognize and enhance your skills. Take charge of your career and visit SSC’s Academy and L&D Hub to learn about and sign up for development opportunities.

Language Training

Learn Series

Leadership Development

GCcampus (Canada School of Public Service)

Performance Management Program

Association of Public Sector Information Professionals (also known as DPI)

Internal Opportunities

Required and Mandatory training

At SSC, we recognizes employees for exemplary performance and hard work. You can get involved by providing day-to-day recognition and nominating employees during award periods.

Day-to-day recognition

Instant recognition

Career milestone awards

SSC Award of Excellence, the President led annual award ceremony

SSC is leading the charge in the evolution of office spaces and in modernizing the way we work. In partnership with Public Services and Procurement Canada, we are creating workplaces where employees have the technology and tools they need to do their work, within spaces that promote collaboration.

Did you know that SSC employees are spread out in more than 80 different cities across Canada? SSC is committed to virtual management whenever feasible. SSC is a modern workplace that makes smart use of new technologies to improve networking, access to data and customer service. Learn more about teleworking.

SSC provides a variety of tools that makes communicating easier and enables collaboration, helping us do our jobs

Get involved! Participate in local events and activities, become a member of a committee or volunteer; and remember to take your breaks.

Learn about the resources that SSC has to offer, why to contact them, and how to reach them.

For more resources, check out SSC’s Service Catalogue , and Internal Services Catalogue .

AAACT (Accessibility, Accommodation and Adaptive Computer Technology)

Email : [email protected]

Telephone: 819-994-4835

TTY: 819-994-3692

The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) Program's mandate is to assist with the integration into the workplace of employees with disabilities, injuries and ergonomic requirements, who require access to systems, programs, information, computers and computer resources.

ACFO (Association of Canadian Financial Officers)

Email: [email protected]

Toll-free number: 1-877-728-0695

Responsible for the deployment, maintenance and operations of a cost-effective, modern, reliable and secure network infrastructure including electronic data integration, communications networks, workplace technology devices, telecommunications and digital services, and the Government of Canada’s single-email solution.

Email: [email protected]

SSC’s Agora Network is an employee-led innovation network; we aim to help shape the culture at SSC. The Network also aims to cultivate a community of motivated employees and provide them with professional development, networking, innovation, and learning opportunities. Our motto is Involved, Innovative and Inclusive. Employees should contact the Network in order to help create valuable opportunities for career development and personal growth, and foster a departmental sense of belonging.

APN (Administrative Professionals’ Network)

Email : [email protected]

Telephone: 613-995-5851

The APN provides an SSC-wide forum for Program and Administrative employees (PA/AS/CR/IS/PM/CM/DA) our objective is to Share knowledge and tools, promote competitions and promotions within SSC, learning and career roadmaps to advance in your career.

We invite you to participate in our yearly annual general meeting help in November. You can contact us at [email protected] .

CAPE (Canadian Association of Professional Employees)

Email: [email protected]

Toll-free number: 1-800-265-9181

The Canadian Association of Professional Employees is the third largest labour union in the federal public service. We represent 17,900 economists, policy analysts, researchers, statisticians, translators, interpreters and terminologists – among many others.

Their work helps guide and inform policy-making and protect the equal status of our country’s official languages. Our members work primarily in the nation’s capital, but we have members in every province and territory.

As a union, we are part of a global working-class movement; we are committed to the principles of social justice, fairness and equality – whether at home or abroad.

Compensation, Pay and Benefits

Email: [email protected]

Telephone: 819-665-2390

Email: Alain Paquin

Telephone: 613-793-1547

All pay and benefit services for SSC employees are provided by Public Services and Procurement Canada’s Public Service Pay Center in Miramichi, New Brunswick.

Visit the Pay and Benefits page or contact their team with any questions or concerns.

Email: [email protected]

Our team acts as a support for SSC employees by promoting inclusivity through projects focused on career development, learning, commemorative dates and employee resources. With the support of our advisory committees and Employment Equity (EE) Champions, we strive to make SSC a safe and inclusive workplace for all employees. Please do not hesitate to contact us should you have any project recommendations related to our team (relevant groups include but are not limited to the following: Women, Persons with Disabilities, Indigenous Peoples, Members of Visible Minority Groups and LGBTQ2+ Groups).

GSU (Government Services Union)

Email: [email protected]

Telephone: 613-560-4395

Toll-free number: 1-888-220-2414

Government Services Union represent members from the following Collective Agreements: PA, SV, TC and EB. We have more than 8000 members across Canada. Members should contact us if they believe their rights under their collective agreements have been contravened or want more information on other union related matters.

Harassment Prevention

Email: [email protected]

Toll-free number: 1-855-862-1810

Advisors with the Harassment Prevention and Resolution team will listen, advise and guide you in choosing the most appropriate means to resolve your conflict. They will inform you of your rights and responsibilities, available services, possible approaches and will provide support on an ad hoc basis.

Informal Conflict Management Services

Email: [email protected]

Informal Conflict Management Services (ICMS) at Shared Services Canada (SSC) provide advice, guidance and tools to prevent, or effectively manage, conflicts in the workplace. It is voluntary, confidential, impartial, flexible and exempt of reprisal or retaliation.

Email: [email protected]

The Language Training team provides advice and guidance on training options and promote related initiatives. Employees should contact us if they are interested in taking language training whether it be for OL obligations or developmental purposes.

Manager’s Network

Email: [email protected]

The purpose Managers’ Network is to enable SSC managers to excel and be fully engaged within SSC. We believe in capability, inclusion, awareness, connection and contribution to create an engaged expert SSC management team. It will allow for managers as well as aspiring managers to be equipped with resources, tools, and information to thrive in their role and be fully engaged in SSC and Government of Canada initiatives.

Mental Health

Email: [email protected]

SSC is committed to proving a psychologically safe and healthy workplace that is collaborative and supportive, promotes a positive workplace culture, and minimizes workplace risks related to mental health, supports people with mental health conditions appropriately and prevents discrimination. The objectives of the HRW Mental Health Programs and Strategies are to:

  • 1. Raise awareness of mental health conditions and reduce stigma
  • 2. Support employees suffering from a mental health condition
  • 3. Create a positive and supportive culture where people and performance thrive.

Official Languages

Email: [email protected]

The Official Languages Unit has the mandate to support and coordinate SSC’s responsibilities under the Official Languages Act. Have you ever wondered which are your rights and obligations? Wonder no more: we can provide advice and guidance for employees or managers.

OHS (Occupational Health and Safety)

Email: [email protected]

Shared Services Canada (SSC) is building sustainable healthy and safe workplaces for its employees.

Enabling a healthy and safe environment is everyone's responsibility. Management, employees, and workplace committees and representatives each play an important and legislated role in the:

Identification, assessment and control of hazardous conditions;

Implementation and monitoring of corrective measures;

Investigation and reporting of accidents/incidents; and,

Inspection of workplaces and resolution of health and safety concerns.

Visit our Occupational Health and Safety contact page for more information.

Email: [email protected]

Contact the Office of the Ombudsman if you:

  • •Wish to raise and discuss any kind of workplace issue or concerns informally and confidentially.
  • •Require coaching on how to address issues in the workplace.
  • •Need help in navigating the system and accessing available formal and informal resources.

PIPSC (The Professional Institute of the Public Service of Canada)

Email: [email protected]

Telephone: 902- 314-1824

Telephone: 902-316-0017

The Professional Institute of the Public Service of Canada (PIPSC) is the largest union in Canada representing scientists and professionals employed at the federal and some provincial and territorial levels of government.

At Shared Services Canada, we represent over 60% of the employees including members of the CS Group, AV Group and NR Group.

Email: [email protected]

Corporate Security at SSC provides security for SSC employees and for our department: security screening and personnel security, physical security, IT security, security of information, emergency management and business continuity planning.

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Michelle Lange

Elliott-Larsen Building, 2nd Floor 320 S. Walnut Street P.O. Box 30026 Lansing, MI 48909

Hours: Monday - Friday, 8:00 am - 5:00 pm ET

Phone: 517-241-5545

[email protected]

The Department of Technology, Management & Budget (DTMB) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

Pursuant to section 238 of PA 166 of 2022, the Department of Technology, Management & Budget posts this notice that it has adopted a hybrid policy that includes in-person, remote, and alternative work arrangements. The department or agency has the authority to assign and schedule its employees and determine their work location.  This policy also provides for work options contingent upon the operational needs of the department or agency.  Approval is at the discretion of the department or agency and can be changed or rescinded based upon operational needs.  The policy includes which positions may qualify for a work option, how to request one and the requirements necessary for approval.

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Heather Frick

Hours: Monday - Friday, 

[email protected]

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Chris Harkins

8:00 am - 5:00 pm ET

Phone: 517-241-7681

The Michigan State Budget Office is responsible for developing the governor's Executive Budget recommendation, presenting budget recommendations to the Legislature, and implementing the approved budget signed by the governor. The office also includes the Office of Financial Management (OFM), Statewide Integrated Governmental Management Applications (SIGMA), Center for Educational Performance and Information (CEPI), and Office of Internal Audit Services (OIAS). 

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Jack Harris

[email protected]

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Ryan Speidel

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The Office of the Child Advocate (OCA) looks at complaints about children involved with protective services, foster care, adoption services, and juvenile justice and decides if the Michigan Department of Health and Human Services (DHHS) and the foster care and adoption agencies followed laws, rules and policies. The OCA takes all necessary actions, including legal action to protect the rights and welfare of Michigan's children. The OCA is responsible for reviewing cases about children who might have died because of child abuse or neglect. OCA informs the Governor, the legislature and the DHHS Director on ways to improve the child welfare system and educates the public about child welfare laws and policies.

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Eric Swanson

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Holly Grandy-Miller

Phone: 517-243-8710

[email protected]

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Jayson Cavendish

Phone: 517-241-4090

Cybersecurity and Infrastructure Protection (CIP) is responsible for identifying, managing, and mitigating both virtual and physical security risks and vulnerabilities within the State of Michigan. CIP provides cybersecurity services and protections for State of Michigan executive branch agencies and delivers continuous improvement programs and cyber security awareness to state employees. CIP is also responsible for physical security, 24-hour systems monitoring, and emergency response coordination for DTMB-managed facilities, as well as emergency management coordination, planning, and exercises for DTMB.

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Ti'Kyra Napoleon

Phone : 517-241-5545

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Mike Turnquist

Phone: 517-284-7943

The State Facilities Administration (SFA) manages and maintains state owned facilities and properties including heating, ventilation, and air conditioning (HVAC) services, landscaping and energy management systems throughout the state of Michigan. SFA also provides facility design and construction management services for state agencies and colleges and universities implementing infrastructure improvements and new construction projects. SFA strategically manages the state’s portfolio of owned and leased space, providing agencies with services to meet changing space requirements, as well as handling land and surplus property dispositions.

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Phil Jeffery

Phone: 517-241-1847

Financial Services offers a broad range of services, including accounting services, departmental procurement and accounts payable processing, financial analysis, business planning, management-level reporting, automated billings, data collection and interfaces, as well as contract and lease management.

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Scott Powell

Director, State of Michigan Chief Data Officer

Phone: 517-335-1130

[email protected]

This dedicated center provides Michigan with the expertise to analyze large datasets, understand challenges, and evaluate solutions. The center is led by the state’s chief data officer, who is also responsible for initiatives around data sharing, open data, and privacy.

The center is also the official source for the state’s labor market and population data. The Labor Market Information division produces Michigan employment, occupation, and industry data through partnerships with U.S. Department of Labor. The state demographer’s team analyzes Michigan’s changing population size and structure and manages the state’s relationship with the U.S. Census Bureau.

Legislative Liaison Office

Neil DeSouza

Phone: 517-256-7822

[email protected]

The Legislative Liaison Office serves as the primary point of contact between the state legislature and the department by coordinating and overseeing all legislative matters related to DTMB including; policy development, bill analysis and tracking, legislative meetings, testimony and constituent inquiry response. 

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Kelly Manning

Phone: 517-898-0219

The Office of Performance Management (OPM) works to continually enhance the DTMB's performance by offering a variety of services, including process improvement, metrics consulting, employee engagement, customer satisfaction, administration of policies and forms and other strategic initiatives.

Jared Ambrosier

Phone: 517-284-7000

As the State of Michigan’s purchasing authority, Procurement Services oversees all aspects of high-level, complex bids for state agencies in accordance with Public Act 431 of 1984, the Management and Budget Act. Other responsibilities include managing programs like MiDEAL, a unique cooperative purchasing program that extends state contracts to local units of government. Procurement Services is also responsible for purchasing programs and initiatives that help expand business opportunities to low-income communities and underutilized business areas known as geographically disadvantaged business enterprises.

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Laura Wotruba

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Anthony Estell

Phone: 517-284-4564

The Office of Retirement Services (ORS) provides retirement plans and related retiree healthcare plans for over 550,000 public servants and their families, representing 1 in 9 Michigan households. ORS serves as fiduciaries for more than $74 billion in hybrid, defined contribution, defined benefit, and retiree health care trust fund assets. ORS serves those who work as state employees, public school employees, judges, state police, Michigan’s National Guard, and legislators who are part of the defined contribution plan. Big Plans. Small Steps.

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Lisa Estlund Olson

Phone: 517-335-7400

The Michigan Civil Service Commission established a system of collective bargaining for state classified employees, based on its constitutional authority over terms and conditions of employment for state classified employees. The Michigan Civil Service Commission rules recognize the Governor as having the authority to:

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Sherri Irwin

7:30 am - 4:30 pm ET

Phone: 517-636-6000

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How to Share Business Phone Number With Your Team?

Shared Phone Number

Is your team using multiple phone numbers to answer business phone calls?

Do you find it difficult to track who is handling which calls and when? Or is your team using a single business phone number that can only make and receive one call at a time while others wait for their turn?

This can not only lead to frustration but also result in missed or mishandled calls. Not only that, you may start losing customers because they aren’t satisfied with your customer service.

But don’t worry! In this article, we will show you the benefits of having a shared phone number and a simple solution on how to effectively share it with your team.

By the end of this article, you will have the tools you need to ensure that all phone calls are handled efficiently and professionally without the hassle of multiple phone numbers.

Table of Contents

What is a Shared Phone Number?

A shared phone number is a single phone number used by multiple team members within an organization . It resembles a shared email inbox but for phone communication allowing multiple people or offices to call from a single number.

A shared phone number is mostly used in customer service, sales, or any other type of call where more than one person needs to answer incoming calls. You can also use the same phone number to handle both incoming calls and outgoing calls for business communication, also use the same number, business phone number, dedicated phone numbers, toll free numbers for handling cell phone calls.

For example:

A small business may have a shared phone number (555) 555-5555. Clients or customers can call this number, and their call will be directed to an available team member who can assist them. The call will ring on more than one phone simultaneously.

A phone company can use a shared number to assist clients. This way, the organization can easily manage customer concerns, such as directory assistance or service support.

Get a Shared Phone Number for Business

Never miss a call with a business-shared phone number. Don’t wait to handle calls.

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The shared team phone number can be set up to ring multiple phones at once, such as the team member’s cell phone, office phone, or even computer. This allows multiple members to answer the call, increasing the chances of quickly connecting the caller to the right person.

How does a shared phone number work?

A shared phone line works by routing incoming calls to multiple devices or team members. The process typically works as follows:

  • When a customer calls the shared phone number, all the devices linked to the number ring at the same time.
  • The call is routed to an available team member’s phone or computer. 
  • The ringing stops for other members once the person picks up the call.
  • The caller will be in a waiting line if all the devices are busy.
  • If no team member is available to answer the call, the call will be disconnected or forwarded to voicemail.

What are the types of shared phone numbers?

1. virtual phone numbers.

Virtual phone numbers use VoIP technology to route inbound and outbound calls through the cloud. Users require an internet connection to access the virtual number from a device (smartphone, computer, or tablet). 

Multiple user can use the same virtual number from different devices via mobile apps, web apps, or desktop software to handle phone calls ie. incoming calls, and outbound calls. Use the KrispCall virtual phone system to handle incoming calls, outgoing calls, route calls, missed calls, and transfer calls from the same phone number.

2. Traditional Multi-line phone systems

Traditional multi-line phone systems, also known as PBX (Private Branch Exchange) systems, are typically installed on-premises. They use one phone number but assign different extension numbers to each phone within the organization.

Employees use these extension numbers to make calls within the organization and route incoming calls to the correct extension or department.  Multi-line phone systems enable outbound calls using a single phone number rather than each employee having a separate number.

How to get a shared phone number?

Getting a shared phone number is a straightforward process that can be done in the following basic steps:

  • Register and log in to a KrispCall account.
  • Choose a country as your location from the list.
  • Choose a phone number type (local, mobile, or toll free).
  • Pick your desired phone number from the list.
  • Complete the payment process successfully

Let’s dive deep into the details. 👇

To get started with KrispCall , you must sign up for an account on their website. You will be asked to provide your personal information, including your name and email address. After that, use your credentials (email and password) to sign into your account.

Register and log in to a KrispCall account

  • Select a subscription plan, either monthly or annual.

Once you have signed up for an account, you must choose a plan that fits your business needs. Each plan comes with a range of different features and capabilities, so you can choose the one that best fits your budget and requirements.

Select a subscription plan either monthly or annual

After accessing your dashboard, you need to select any country whose phone number you want to get. It can be your own country or another country where you want to spread your business. Also, choose a city if you want a more specific location number.

Choose a country as your location from the list

  • Choose a phone number type (local, mobile, or toll-free).

Next, you need to choose the virtual phone number type that best suits your business. It could be either local, mobile, toll-free, or vanity phone numbers. Each number serves its own purpose, so be sure to decide the one you need. 

Choose a phone number type

Once you have chosen your location and number type, the system will generate a list of phone numbers. You can pick any one that you prefer. If you already have a specific number combination on your head, use the advanced filter to search for that number.

Pick your desired phone number from the list

  • Complete the payment process successfully .

After picking a number, you need to purchase it by providing valid payment details. Don’t worry; your card details will be safe. Also, you may need to provide some special documentation like ID and registration for verification.

How to Set up a Shared Phone Number for Business?

Generally, setting a shared phone number involves the following steps:

  • Create a workspace and add members

After registering for a KrispCall account, the first thing you need to do is create a workspace. Enter a Workspace Name and click Next .  

Create a workspace and add members

Once you have created a workspace and purchased a phone number, you can start inviting members to your workspace. On the left-hand side of your dashboard, click + beside Members . 

Add members

  • Share phone numbers with members

On your dashboard, go to Settings and click on My numbers . You will find a list with your phone number(s). Click on the phone number you want to share. Now, scroll down and look for Share access . Click on Add user to add members to give them access to the number.

Share phone numbers with members

  • Set the incoming call strategy

After sharing the number, you need to set up call forwarding and a call menu(IVR). Add a custom greeting message and configure IVR options on the call menu. This option involves keys(0-9) that allow calls to be forwarded to the specified member.

Set the incoming call strategy

  • Set up auto-reply and voicemail

In case of missed calls, you need to set up automatic text messages for replies. This will send a text message to the callers when their call is missed.

Also, you need to add a voicemail when no one is available to pick up the call. This allows callers to leave a voice message that you can listen to. Also,  create voicemail greetings for your voicemail box.

Set up auto-reply and voicemail

  • Create a new team(s) inside the workspace and add team members

Not everyone in the workspace does the same task. Different sets of members may need separate phone numbers to manage their tasks. So, it’s a great idea to create teams to keep your workspace organized.

On your dashboard, Click on + beside Teams . You will find a list to view your teams. Click on Create New Team , enter Team Name , and click Create Team .

Create a new team(s) inside the workspace and add team members

Click on the team you created. Then, click on Add Team Member , and a dialog box will appear. Here you can add members to your team. Enter the name of the member(s) you want to add and click Done . 

Add Team Member

What are the uses of shared phone numbers?

A shared phone number enables multiple team members within an organization to make a call or send texts using a single number. It promotes teamwork in customer communications and helps in distributing responsibilities among team members and keeping your team aligned.

There are many uses of shared phone numbers, from handling customer service inquiries to connecting families. Here are some of them.

Businesses with multiple locations or employees

  • Customer service: Shared telephone numbers can provide an organization with a dedicated customer service line. This allows customers to call and text a single number for assistance rather than having to navigate through a complex phone tree or directory.
  • Sales and marketing: Sales and marketing campaigns can use shared numbers to track the effectiveness of different marketing efforts.
  • Click-to-call widget: Companies can add shared numbers on their business websites that visitors can click to call customer support directly.
  • Remote workers: They can provide a single point of contact for remote workers, allowing them to be reached by clients and colleagues even when working from home.
  • Multi-location : These numbers can be used by businesses with multiple locations to provide a single point of contact for customers, regardless of which location they are calling.
  • Virtual office: Businesses without a physical office location can set up a virtual office using a shared number and give the impression of having a physical location. You can completely avoid the hassle of dealing with real estate agents for an office location.
  • International calls: Shared phone numbers can be used for international communication, allowing callers to reach an organization without incurring international long-distance charges.

Personal use, such as for family or roommates

  • Family communication: Shared phone lines can provide a single point of contact for family members, allowing them to stay in touch and coordinate schedules, even when they are not together.
  • Shared expenses: Shared numbers can split phone expenses among family members or roommates, reducing the cost for each individual.
  • Shared voicemail: Shared phone numbers can be used to create a shared voicemail, allowing multiple people to check voice messages, even when they are not at home.
  • Residential phone: Shared phone numbers can be used as residential phones, allowing multiple families to make and receive calls.

What are the pros and cons of a shared phone number?

Over the years, sharing a business phone number has been a strong trend in companies, especially call centers. 

Pros of sharing a phone number with a team

  • Increased accessibility: A shared phone number makes it easier for customers to reach the team and ensures that calls are never missed.
  • Improved customer service: A shared number allows for better coordination among team members and ensures that customers receive prompt and consistent support.
  • Increased efficiency: By sharing a phone number, team members can take turns answering calls and handling customer inquiries, reducing the workload for any individual.
  • Cost-effective: Shared cell phone phone numbers can be cost-effective, especially for smaller businesses or organizations, as it eliminates the need for multiple phone lines and numbers.
  • Increased accountability: A shared phone number can increase accountability among team members, as calls can be monitored and recorded for quality control and training purposes.
  • Additional flexibility: It doesn’t matter where your team members are located. You can easily share a virtual number with your office team as long as their devices are connected to the internet.

Cons of sharing a phone number with a team

  • Increased responsibility: Team members are collectively responsible for answering calls and providing support, which can be stressful and time-consuming.
  • Potential for miscommunication: If not properly managed, a shared phone number can lead to confusion and miscommunication among team members.
  • Technical issues: Dropped calls or poor call quality can arise when multiple individuals use the same phone number.

Tips to Know Before Having a Shared Phone Number

Before setting up a shared phone number for your business, it is important to consider the following tips:

  • Determine your needs: Consider factors such as the number of employees who will be using the number, the types of calls that will be made and received, and the level of call volume you expect.
  • Choose a phone number that is easy to remember: Choose a phone number your customers can easily associate with your business. This can help improve customer engagement and increase the effectiveness of your marketing efforts.
  • Ensure compatibility with your existing systems: Ensure your virtual phone system is compatible with your customer relationship management (CRM) software and any other tools you use to manage your business.
  • Consider the cost: Shared phone numbers typically come with a monthly fee. It is important to consider the cost of these services and compare the prices of different providers to ensure that you are getting good value for your money.
  • Evaluate the features offered: Look for a shared line service that offers the features you need, such as call forwarding, call transfer,  voicemail, call recording, virtual receptionist, voicemail transcription, mobile app, video conferencing, call waiting, etc.
  • Consider scalability: As your team grows, your calling needs may change. Consider a shared phone number service that can scale to meet the changing needs of your business.
  • Read customer reviews: Before choosing a provider, read customer reviews and ratings to get a sense of their experience with the provider and the quality of their services.
  • Test the service before committing: Many service providers offer a free trial period or a money-back guarantee. Take advantage of these offers to test the service and ensure that it meets your needs and expectations.

Sharing a business phone number with your office team is a crucial aspect of efficient communication and customer service. Businesses can use a virtual phone system like KrispCall to seamlessly ensure that their team members can handle calls and messages. 

It doesn’t matter if you are a small, medium, or large business; you can set up a shared virtual phone number without the hassle of getting additional hardware for your team. The best thing is to scale as much as possible and share the number with the team regardless of location.

Be mindful of filling out all the detail while purchasing a shared phone number and providing the right configuration while setting up your number. Once you are done, you and your team can handle all the calls like incoming calls & outbound calls using a single phone number.

What happens if a shared phone number is lost or stolen?

If a shared phone number is lost or stolen, you may lose access to important accounts and services that are linked to that dedicated phone numbers. In addition, any confidential information that is stored on the phone, such as contact lists or bot conversations, may be compromised. 

Can a shared phone number be transferred to a new owner or user?

A shared phone number can be transferred to a new owner or user if he/she who currently owns it agrees to transfer it. The process for transferring a shared number may vary depending on the phone service provider but typically involves contacting the service provider and requesting a transfer of service. 

The new owner or user will need to provide their contact information and may require to pay a transfer fee. Once the transfer is complete, the new owner or user will be responsible for all charges associated with the phone number.

How much does it cost to set up and maintain a shared phone number?

The cost of setting up a shared phone number will depend on the type of service you use. Some companies will charge a monthly fee, while others will charge a one-time set-up fee. The cost of maintaining a shared phone number will also vary depending on the service you use. Some companies will charge a monthly fee for unlimited use, while others will charge per minute.

Is it possible to share a phone number?

Yes, it is possible to share a phone number using a shared phone number. It is a single telephone number shared by multiple individuals or departments within an organization. This allows multiple people to handle inbound and outbound calls on the same line. 

Can two people share the same phone number?

Yes, shared phone numbers allow multiple people to share a single phone number within the office. But for individuals, two people can not share the same phone number at the same time due to confusion to determine who is going to the recipient.

Can a shared phone number be used for both personal and business purposes?

Yes, a shared phone number can be used for personal and business purposes. However, it may be beneficial to have separate numbers to distinguish between personal and professional communication clearly.

How many people can use a shared phone number?

There is no specific limit to the number of people who can use a shared phone number. It can be shared by multiple individuals as long as they all have access to the same device or phone line. 

Can a shared phone number be accessed from multiple devices?

Users can access a shared phone number from multiple devices, such as smartphones, landlines, or computers.

Can I manage my shared phone number online?

Yes, you can manage your shared phone number online through your virtual phone system. This system allows you to manage call forwarding, voicemail, and other features from web-based platforms or business phone number apps. 

Is there a limit to the number of calls or messages that can be made with a shared phone number?

It depends on your service provider and subscription plan. Some service providers may have limits on the number of call minutes or messages that can be made with a shared phone number. At the same time, others may offer unlimited usage. It’s best to check with the service provider for specific details on usage limits and costs.

Are there additional costs for using a shared phone number?

Yes, there may be additional costs for using a shared phone number, such as monthly service fees or usage charges, depending on the service provider and plan. It’s best to check with the service provider for specific details on costs and any additional charges.

Can I forward calls and messages to different people based on schedule or availability?

Yes, you can forward call and messages to different people based on schedule or availability using a virtual phone system. This system often provides the call routing and distribution option that allows you to direct calls and messages to specific individuals based on factors such as time of day. Caller ID or keywords in a text message. You can use shared business phone numbers, dedicated phone numbers, toll free numbers to forward calls and messages to your team for business communication.

Can I customize the greetings for a shared phone number?

Yes, you can customize the greetings for a shared phone number using virtual phone systems. These systems often provide options for recording and setting custom greetings for different scenarios, such as business hours, after-hours, or closed for the day. This allows you to modify the customer experience and provide professional and relevant information to the caller. 

Are there any security or privacy concerns with using a shared phone number?

Security and privacy concerns include unauthorized access to sensitive information or the potential for spam/scam calls. It’s important to use a reputable service provider and take steps to secure your account, such as setting a strong password and enabling two-factor authentication. Additionally, it may be beneficial to regularly review call and message logs to monitor for any suspicious activity. 

Are there any integrations available with other tools/platforms for a shared phone number?

Absolutely. Virtual phone systems often offer integrations with other tools and platforms. You can easily integrate CRM systems, project management tools, Helpdesks, and other third-party applications with your phone system. It’s best to check with the service provider for specific details on available integration and compatibility with other tools and platforms.

Can you use an existing phone number?

Yes, you can use an existing phone number by porting your number to KrispCall instead of getting a new one. With number porting, you can keep using your current phone number and share it with your team. To learn more, contact sales team .

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Bivek Khatiwada

Bivek Khatiwada is a Senior Analyst at KrispCall with a wealth of knowledge in VoIP, virtual phone systems, and cloud call centers. His expertise allows him to elucidate the benefits and advancements of modern communication technologies.

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Privately owned vehicle (POV) mileage reimbursement rates

GSA has adjusted all POV mileage reimbursement rates effective January 1, 2024.

Airplane nautical miles (NMs) should be converted into statute miles (SMs) or regular miles when submitting a voucher using the formula (1 NM equals 1.15077945 SMs).

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QUESTIONS: For all travel policy questions, email [email protected]

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PER DIEM LOOK-UP

1 choose a location.

Error, The Per Diem API is not responding. Please try again later.

No results could be found for the location you've entered.

Rates for Alaska, Hawaii, U.S. Territories and Possessions are set by the Department of Defense .

Rates for foreign countries are set by the State Department .

2 Choose a date

Rates are available between 10/1/2021 and 09/30/2024.

The End Date of your trip can not occur before the Start Date.

Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.

Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."

Per diem localities with county definitions shall include "all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."

When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.

IMAGES

  1. TripIt will keep your shared travel plans updated in iMessage

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  3. The Difference Between Shared and Dedicated Phone Numbers

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  5. American Express Platinum Travel Contact Number

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  6. SHARED TRAVEL

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COMMENTS

  1. Travel services

    The Shared Travel Services (STS) portal is an online travel management tool for authorized GC travellers on official business. From the portal, travellers can: ... For any questions, contact the OLMC Secretariat at tpsgc.dgrhsecretariatclosm-hrbolmcsecretariat.pwgsc@tpsgc-pwgsc.gc.ca. Date modified: 2024-02-08. About government.

  2. Heads up, the HRG Online Booking Tool is changing!

    The HRG Shared Travel Services (STS) Portal will be migrating to a new interface on February 20, 2022 at 5:00 pm. The new AMEX Global Business Travel (GBT) Travel Portal V2.0 will have all the same functionalities as the existing portal.

  3. HRG Worldwide

    We would like to show you a description here but the site won't allow us.

  4. SHARED TRAVEL

    Cruising is a fun and exciting travel activity for individual travelers or family and friends! Read about our cruises today. Learn More. [email protected]. (530) 519-9861.

  5. Government of Canada : Log In

    Welcome to Shared Travel Services. Please enter your username and password to log in.

  6. Contact Shared Services Canada

    This is the phone number for Shared Services Canada Public Enquiries and it is being spoofed. No representative from Shared Services Canada is trying to reach you. Fraudsters are masking their phone number with ours. When you miss a call and the caller doesn't leave a message, don't return the call. If it's important, they'll call you back.

  7. Contact Us

    Shared Travel is devoted to ensuring an amazing travel experience for all of its customers. From cruising, to weddings, to group travel, there's nothing we won't do to ensure your satisfaction. Please contact us today to find out more. Email. [email protected]. Telephone (530) 519-9861. lOCATION. Chico, CA. [email protected] (530) 519 ...

  8. Manage expenses

    Manage expenses. The Manage Expenses section of Shared Travel Services is where your requisitions, including related allowance requests and out of pocket expenses, are managed. Top Navigation Menu. This is located at the top of the page. It is static, meaning you can select a menu item wherever you are in the application and achieve the same ...

  9. Shared Travel Services

    The Shared Travel Services home screen is displayed after you have logged on. From this page all available Shared Travel Services modules are accessible and the toolbar at the top of the page simplifies navigation to all the other products you can use. The Shared Travel Services home screen displays the modules available for you to use. You can ...

  10. Travel on government business

    The National Joint Council Travel Directive provides for the reimbursement of reasonable expenses incurred while travelling on government business. The directive is co-developed by participating bargaining agents and public service employers. It applies to public service employees, exempt staff and other persons travelling on government ...

  11. Travel requests

    Travel requests. Requisitions are set up automatically when you create a proposed travel itinerary in Shared Travel Services. Once the requisition has been set up, you can start allocating your estimated travel expenses to the correct expense categories and request for a travel advance. The section provides you with guidance on how to properly ...

  12. About Us

    TRAVEL WITH ease: TRAVEL WITH shared travel: ... and respect are all apart of the services that are offered so that your travel is precisely tailored to your expectations and desires and budget. We travel so that we can experience and recommend based on a first-person understanding of the culture and service that is available. ... then contact ...

  13. SHARED TRAVEL

    3.8 miles away from Shared Travel. We are navigators of spectacular vacations! Our travel consultant are trained to be experts in helping you plan your vacation. As a full service travel agency in Chico, we are more than just cruises. Our brand gives us access to… read more. in Travel Services.

  14. Shared Services Canada

    Shared Services Canada (SSC) is responsible for delivering mandated email, data centre and network services to partner organizations in a consolidated and standardized manner to support the delivery of Government of Canada programs and services. ... Contact the SSC Travel Services Help Desk for any questions or concerns regarding travel. Values ...

  15. DTMB

    Heather Frick. Director. Contact Information. Hours: Monday - Friday, 8:00 am - 5:00 pm ET. Phone: 517-241-5545. [email protected]. Agency Services is responsible for delivering all technology solutions to state agency partners and in-turn, state agency citizen, tourist and business clients.

  16. Personal details

    To view the personal details held about you in Shared Travel Services: Click Settings in the global navigation bar. Your Personal Settings screen displays your personal details. Employee ID. This is a unique identifier for you within the system. The ID can be alphabetical or numerical. Company Unit.

  17. Corporate Travel Management For Business

    We're here to help whether you're first considering business trips or you already have a travel program. Fill in your email below and we'll get back to you to answer any questions you have. by Amex GBT provides end-to-end corporate travel management services, meetings, and booking solutions. Explore our programs for business travelers.

  18. Our Team

    Our Team. Come meet the travel agents dedicated to your travel satisfaction. All of our members are ready and willing to help you with any and all of your travel related needs. Your adventure begins today! Just give us a call. Contact Us.

  19. Shared Phone Number

    On your dashboard, go to Settings and click on My numbers. You will find a list with your phone number (s). Click on the phone number you want to share. Now, scroll down and look for Share access. Click on Add user to add members to give them access to the number. Set the incoming call strategy.

  20. Contact Us

    I'm an Amex GBT traveler/client and need help. Get support here. Contact American Express GBT today to connect with our team of business travel experts. Get information on business travel management, events & more.

  21. Privately owned vehicle (POV) mileage reimbursement rates

    Per diem rates look-up Allowances for lodging, meal and incidental costs while on official government travel. Mileage reimbursement rates Reimbursement rates for the use of your own vehicle while on official government travel.

  22. All-Inclusive Vacations

    It was an all inclusive property which was great. The views from the property across the bay were amazing. There were at least five restaurants on the property. Everyone on staff was so friendly. All our questions to Shared Travel got quick professional responses. Lynn has had this company for 18 years and it is delightful to do business with her.

  23. Business Travel Services

    Booking Tools. Pre-negotiated rates and over 2 million options in accommodations. Those are just some of the many reasons why it's better booking through us. Discover 24/7 business travel solutions from American Express Global Business Travel. Our personalised business traveller support makes easier travel a reality.

  24. Link transactions to expense report

    Note: If you have been delegated another user's cash or card account, by default Shared Travel Services allows you to link transactions (your own or those belonging to the delegated account holder) to your own expense reports or expense reports belonging to the delegated account holder. This is useful functionality if you are managing expense ...

  25. Administrative Services Gateway

    For travel with state funds: CHUBB International Advantage is available for SUNY faculty and staff. ... GeoBlue is available to individuals (other than independent contractors) traveling on official RF business. Contact an expert for more information. Meg Mitchell. Director. Travel, Financial Management. Phone: 716-645-4535. ... 12/29/22 Print ...