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Vantage Travel ship called Ocean Explorer.

Vantage Travel assets sold to Pacific Travel Partners. Here’s what customers can expect

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Michelle Couch-Friedman

Consumer reporter and ombudsman

August 20, 2023

The remnants of Vantage Deluxe World Travel have been sold to Pacific Travel Partners, a subsidiary of Aurora Expeditions, for $2 million. 

Pacific Travel Partners will operate the new company as Vantage Explorations .

This outcome has surprised many following the Vantage Travel bankruptcy proceedings since late June, as competing bidder United Travel was widely expected to emerge as the winner. 

And there were more surprises when the purchase agreement details were revealed in U.S. Bankruptcy Court on August 9. For Vantage customers, who are collectively owed $108 million, the offer from Pacific Travel Partners is considerably better than the initial sale proposal from United Travel.  

Now that the assets of Vantage Travel have been sold to Pacific Travel Partners, here’s what customers should know. 

Table of contents

What pacific travel partners and aurora expeditions will offer vantage travel customers, what to know about traveling with aurora expeditions or pacific travel, vantage travel customers have questions, who bought vantage travel, why can’t i find any information about pacific travel partners, will vantage travel executives work at pacific travel, what is form 410 proof of claim, how can i spend my travel credit, will any of my money go back to vantage travel if i spend my credits, how do i know for sure my upcoming vantage trip is canceled, how will i find out about my future travel credits, can i still get future credits if i received a refund in some other way, do i have to accept these credits i want a refund instead, vantage explorations contact information, the bottom line.

As part of the sale agreement, Pacific Travel Partners will provide Vantage Travel customers with future travel credits equal to 100 percent of the value of the refund owed to them at the time of the bankruptcy. As with the original sale proposal, there are redemption guidelines and limitations:

  • The credits can be redeemed with either Aurora Expeditions or Pacific Travel.
  • Travelers may pay for up to 50 percent of the cost of a new ocean trip with their credits.
  • Travelers may use their credits to pay for up to 20 percent of river or land tours. (Note: Although there are no river cruises currently operated by either company, these are planned for the future.) 
  • Travel credits can be shared with friends and family but can’t be sold. 
  • Customers can apply their credits to as many trips as they like until they are gone (at the percentages given above) until November 2028.
  • All passengers must be medically approved for travel.
  • Each customer must independently research and purchase their own travel insurance.
  • Tour payments will be placed in an escrow account until the day of departure. 
  • Except for contact information, all personal details (credit card, banking, passport numbers) will be deleted ten days after the customer’s trip.  

Since the announcement of the sale of Vantage Travel to Pacific Travel/Aurora Expeditions, questions from customers have flooded the Consumer Rescue helpline and our 2,200-member strong Facebook group dedicated to Vantage customers. 

Here are the most frequently asked questions from Vantage Travel customers.

Pacific Travel Partners, a subsidiary of Aurora Expeditions, bought the assets of Vantage Deluxe World Travel after a bankruptcy auction held on August 7 and 8, 2023. Judge Janet Bostwick approved this purchase in U.S. Bankruptcy Court in Boston on Aug. 14, 2023.

Naturally, when it was announced that Pacific Travel had won the auction to buy the assets of Vantage Deluxe World Travel, customers started scrolling through the internet to learn about the new company. Confusion immediately ensued when many could find no internet footprint for Pacific Travel Partners. 

There’s a simple explanation.

Pacific Travel Partners is a brand new company created solely in anticipation of bidding and hopefully purchasing Vantage Travel through the bankruptcy court. It has no employees, crew, ships, or tours available – yet. 

But although Pacific Travel has no internet footprint or reputation to boast of, its parent Aurora Expeditions does . 

Having been in business since 1985, Aurora Expeditions, headquartered in Australia, is a well-respected adventure tour operator focusing heavily on The Arctic and Antarctic regions of the world. 

Aurora Expeditions ship Sylvia Earle, cruise ship in Antarctica

In a word: No. The leftover Vantage Travel executives will not be hired by Pacific Travel or Aurora Expeditions.

An earlier version of the bankruptcy proposal indicated that the new owner of Vantage Travel would be required to hire the four or five remaining executives of the company. That made many Vantage customers understandably angry.

But that was before Pacific Travel became the front-runner to buy what’s left of Vantage. 

In a conversation I had with the chairman of Aurora Expeditions this week, he made it clear that was no longer the case.

We have no relationship to the former owners or management of Vantage Travel business and do not intend to employ the former senior management going forward. Neville Buch, Chairman of Aurora Expeditions and Pacific Travel

This information was music to the ears of many Vantage customers, who could not imagine patronizing another company led by the very executives they blame for their lost cash and trips.  

All Vantage Travel customers who believe they are owed a refund should file Form 410, “Proof of Claim,” through the bankruptcy court via Stretto. By submitting the Form 410, you will ensure that you are on the list to receive travel credits from the new company.

At this time, it is possible to file Form 410 electronically through the link above. You can also confirm that you’ve successfully been added to the claims list by checking here (using just your last name) about 10-14 days after you’ve submitted the form.

* Dec. 1, 2023: The deadline for filing a Notice of Claim has passed.

It’s true that there are no tours available to book at Pacific Travel at this time. Until that company is up and running, Vantage customers are free to use their credits on a trip with Aurora Expeditions. 

No. Although there is a clause in the sale agreement that says 5 percent of the sales booked through Pacific Travel Partners for the next five years will go back to the Vantage Travel bankruptcy estate, there is an important exclusion : Trips booked by Vantage Travel customers in which they use any of their credits.

Former Vantage Travel customers can rest assured that none of their cash spent with the new company will end up going back to the bankruptcy estate.

I’m elderly, and I can’t take an adventure trip with Aurora Expeditions. Now what?

We know that, on average, Vantage customers tend to be an older population. In fact, most of them are in their 70s and 80s.  That’s not exactly the prime target for a company that operates adventure travel to remote areas of the world.

In my conversation with Buch this week, he addressed the question of whether an older population could take an Aurora Expeditions tour: 

People do go on our tours and enjoy sightseeing and lectures, the main physical activity is getting in and out of zodiacs. We take healthy people comfortably into their late 70s early 80s but only when mobility becomes an issue does it become more difficult. Neville Buch, Chairman of Aurora Expeditions and Pacific Travel

Aurora Expeditions Sylvia Earle, Antarctica, penguins on the black sand beach, Michelle Couch-Friedman

But with that mobility concern in mind, Buch went on to explain that Aurora’s ultimate goal is to develop Pacific Travel into a tour operator that provides journeys more in line with the expectations of Vantage Travel’s customer base.  

Additionally, Aurora is expanding its own offerings in the coming months and years with “adventure-light” type tours, which may be more appealing to Vantage customers.  

Even though we are nearly two months into the bankruptcy proceedings, some customers are still not ready to accept that Vantage Travel is bankrupt and out of business . Nearly on a daily basis, a Vantage customer will email me and ask about an upcoming trip they hope might still operate.

Vantage has contributed to this confusion in a number of ways: 

  • It filed for Chapter 11 (restructuring) instead of Chapter 7 (liquidation).
  • Vantage did not send a notification of total cessation of operations to its entire customer list. 
  • Its website has remained live, and customers can still sign in. The canceled tours they expected to take are still listed as active.
  • In all correspondence Vantage has had with its customers, the company has refused to say these simple words: “All future Vantage Deluxe World Travel tours are canceled.” Instead, the company has consistently used the word “suspended.”

So, since Vantage won’t say it, I will. 

  • All Vantage Deluxe World Travel trips are canceled. Forever.
  • Vantage is out of business.
  • That company will not be operating any future tours. 
  • The assets of Vantage Deluxe World Travel, including the customer list, were sold to Pacific Travel Partners.
  • Pacific Travel/ Aurora Expeditions can’t take over the Vantage Deluxe World Travel website because of the Personal Identifying Information (PII) contained inside, which is not part of the sale. It is expected that the current site will be taken down shortly after the closing this week. 

Note : Pacific Travel Partners will “trade as” Vantage Explorations . That means that the name Vantage will continue to live on but will not be the former company. 

The sale will officially be finalized this week. At that time, Pacific Travel will receive the Vantage Travel customer list and will soon send an introduction letter with a short survey to everyone on that list. 

Update: The new company, operating as Vantage Explorations now has a website and you can reach their customer service team at [email protected]

No, that’s what’s called double-dipping, and it isn’t legal. Vantage customers who received a refund via a travel insurance policy, a credit card chargeback, or an ACH reversal don’t qualify for future credits with Pacific Travel or Aurora Expeditions. 

Surprisingly, this is a question I receive frequently from Vantage customers . I’m afraid it’s rooted in a misunderstanding about bankruptcy. 

Vantage Travel went bankrupt. The company is in debt to the tune of 170 million dollars. Unsecured creditors, like customers, are always last on the list for refunds in bankruptcy cases. And in this situation, there are no assets. Even the secured creditors will be walking away with virtually nothing. 

Of course, no Vantage Travel customer will be forced to accept or use the credits offered by Pacific Travel. But a better deal will not be in the cards. There will not be cash refunds for Vantage customers at the end of the bankruptcy proceedings.

Fact: The buyer of the assets of a bankrupt company is under no obligation to absorb the former company’s debt.

In this case, Pacific Travel Partners is offering customers a chance to receive something instead of nothing out of the Vantage bankruptcy. It’s ultimately up to the customer to decide whether or not to use those credits, but they’ll have five years to make that decision. And remember, if you’re a Vantage customer who will receive travel credits, you can also give them as gifts to friends and family if you decide you don’t want them.

Refusing the credits in anger might make you feel like you’re making a statement against Vantage, but it really doesn’t. I see no benefit from rejecting something that you may find valuable down the road after the sting of this bankruptcy dissipates — and after we learn more about the company Pacific Travel intends to evolve into.

* Note: If you are a former Vantage Deluxe World Travel customer who was owed a refund at the time of the company’s bankruptcy (or had a future trip planned) and have not been contacted by the new company Vantage Explorations, you can reach their team at [email protected] (Note: There is just one letter E in the center of the email address.

*If you haven’t filed your “notice of claim” Form 410, with the bankruptcy court make sure to do so ASAP. There is information here that explains how to file .

The last several months have been a long and unpleasant journey for Vantage Travel customers blindsided by this bankruptcy. 

Although Pacific Travel Partners’ purchase of the assets of Vantage Travel will not lead jilted customers to retrieve the 108 million dollars owed to them, it will hopefully give them closure. They now have the possibility of recouping their losses in the form of travel credits that can be spent on future adventures.

And that is likely the best outcome anyone can hope for in this terrible consumer catastrophe. ( Michelle Couch-Friedman , Consumer Rescue)

Dec. 31 update:

There was very good news for some victims of the Vantage Travel bankruptcy as we finsihed the year.

Jan. 21, 2024 update:

Why are so many Vantage Travel customers rejecting their credits?

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Potential Vantage Travel Sale Would Include Customer Credits

  • June 30, 2023

Ocean Explorer

Vantage Travel saw its tour revenue decline from $132 million in 2019 to just over $10 million in 2020,  leading to its June Chapter 11 filing and proposed sale.

Of note, the company has taken in $80,300,000 in amounts paid by customers in advance of trips that have yet to take place, as well as $23 million in refunds owed to customers, and another $5.4 million in travel protection claims that may need to be paid.

In addition are millions of dollars owed to vessel management companies and various suppliers.

United Travel’s proposed offer is for $1 million, to acquire Vantage, its assets and customer lists. United Travel will also help provide financing to run Vantage in the interim.

Vantage customers will get a credit if they book a tour with United Travel based on the amount paid to Vantage, according to a court filing.

“The amount of the credit will be equal to the lesser of the amount paid by such Future Customer, and 20 percent of the price of the trip purchased from the Debtor, provided further that the credit may not exceed 20% of the price of the trip purchased from the Purchaser,” the court filing said. “Thus, Future Customers who book travel arrangements from the Purchaser will be able to maximize the value of their credit to the extent that they purchase a trip of value equivalent to the trip they purchased from the Debtor. “

Court filings suggest other bidders may submit offers through early August, and an auction could take place if needed.

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New management of bankrupt Vantage Travel to reimburse customers who had trips canceled 100% in travel credits

Jilted customers will receive full credit on future trips.

‘The Points Guy’ Brian Kelly discusses the uptick in international travel and shares tips for travelers to save on vacation plans.

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Jilted customers of Vantage Travel , the luxury cruise line that went bankrupt in June and canceled trips worth thousands of dollars, will receive 100% reimbursement to put toward future travel thanks to new buyer Pacific Travel.

According to details of an agreement outlined in federal bankruptcy court Wednesday, customers will have until Nov. 30, 2028, to book travel with the new company, and caps will be imposed for how much value can be applied to individual services.

Cruise ship

A cruise ship is seen off Port Douglas in Cairns, Australia, in 2012. (Mark Kolbe/Getty Images, File / Getty Images)

Oceangoing travel credits will be capped at 50% of the trip's cost, while credits toward river cruises and land travel, like safaris, will be capped at 20%. Credits can be applied toward either a deposit or later payment but cannot be used toward airfare, according to the agreement.

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Credits are also transferrable to friends or family and be spread across multiple trips .

Vantage Cruise Lines

The embattled Boston-based company filed for Chapter 11 bankruptcy protection in June. (Vantage Cruise Lines / Fox News)

The news comes after Boston, Massachusetts-based Vantage Travel filed for Chapter 11 bankruptcy June 29, had agreed to be acquired by United Travel Pte. Ltd., an affiliate of Nordic Hamburg and Heritage Expeditions. Last week, however, Pacific Travel of Aurora Expeditions in Australia, placed a $2 million bid to assume Vantage's assets, WFXT Boston 25 reported .

In the bankruptcy filing, Vantage admitted that customers lost $108 million for trips they had paid for, but never got to take.

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"Vantage has sought customary relief from the court to preserve the status quo pending completion of the sale," the company wrote in a statement. "Vantage has sought approval to complete the sale promptly, subject to any higher and better offers that may be submitted through the court-supervised sale process."

money in hand

Vantage Travel has been under fire for months after hundreds of consumers complained about a lack of refunds for canceled or postponed trips. (iStock / iStock)

Boston 25 reported that the Massachusetts Attorney General’s Office said it received more than 1,120 consumer complaints against Vantage since Jan. 1, 2020. 

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The customers complained that they did not receive any refund after their luxury cruise was unexpectedly canceled.

Vantage Travel did not immediately respond to Fox News Digital's request for comment.

A final ruling on the purchase will take place Monday.

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Boston 25 Now

New owner reveals plans for bankrupt Boston cruise company Vantage Travel

BOSTON — The new owner of a bankrupt Boston cruise company said he hopes to rebuild customers’ faith and trust in the brand with a relaunch in 2024.

Aurora Expeditions Chairman Neville Buch said Vantage Deluxe World Travel will be renamed Vantage Explorations and will offer “Vantage style” trips in the new year.

“We are fully committed to restoring value to Vantage customer creditors and at the same time delivering exceptional travel experiences. Unfortunately the speed of the process and the uncertainty of outcome until only a few weeks ago has meant that everything is ‘work in process,’” Buch said in an email to Boston 25.

The Australian-based Aurora took over Vantage’s assets this month after making a $2 million bid in U.S. Bankruptcy Court. Vantage filed for Chapter 11 bankruptcy protection in June after coming under fire for months . Hundreds complained about a lack of refunds for canceled or postponed trips and its estimated Vantage owes $108 million to its customers.

Under the terms of the acquisition, Aurora is offering 100 percent future travel credits to Vantage customers owed money. If a customer decides to try an ocean cruise with the new company, they may use 50 percent of their travel credits at a time based on a cruise’s list price and based on “availability.” If a former Vantage customer wants to take a river or land trip, they can use 20 percent of their travel credits per trip.

The travel credits are valid through Nov. 2028 and Vantage customers may share their credits with friends and family.

“We plan on beginning communication with customer creditors in the next two weeks and hope that they will consider our offering in the spirit that it is intended,” Buch said. “For Oceangoing product we have our fleet of Infinity class ships and will expand the offering to include more Vantage style trips which we can offer right away. For river and land we are in discussion with various operators looking for the right partner which we hope to complete in the next few months.”

An Aurora spokesperson said the company is developing itineraries in the Caribbean, Mediterranean, Middle East and British Isles.

“The credits are good for five years so you have plenty of time to wait and see. That would be my recommendation,” said Consumer Rescue founder Michelle Couch-Friedman. Couch-Friedman has reported extensively on Vantage’s financial issues and has been in touch with hundreds of Vantage customers. She recently wrote a consumer guide for Vantage customers and posted a Q&A with Buch .

“If you decide you’re done traveling and you don’t want the credits, the customer should still take the credits because you can give them away. You can give them to friends and family,” Couch-Friedman. “There’s no benefit to any Vantage customer to reject the credits.”

Karrie Szatek in Fairhaven said she’s not planning to use her travel credits. She said Vantage owed her around $30,000 for two overseas trips that never happened and she’s hesitant to book another trip with the new company.

“At this point, no. I want to wait and see,” she said.

This is a developing story. Check back for updates as more information becomes available.

Download the FREE Boston 25 News app for breaking news alerts.

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Vantage Travel CEO blames ‘close confidant’ for big investment losses

Hank lewis is suing james goode, his accountant and investment adviser in the boston office of andersen tax, over more than $14m in personal losses.

Mystery at sea: It's not clear whether Vantage Travel's Ocean Explorer left for Montreal on Thursday as scheduled.

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As if Hank Lewis didn’t have enough problems.

Lewis is founder and chief executive of Vantage Deluxe World Travel, which this week blamed a ransomware attack for bringing down its website and disrupting communications with customers.

And as the company confirmed late Friday, it recently scrubbed six trips, citing either ship “readiness” or security concerns. With downed communications lines and no details forthcoming, many frustrated customers are worried that they won’t get back the thousands of dollars they paid upfront.

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The operational snafus come as Lewis seeks to recoup a lot of money of his own: more than $14 million in losses on real estate investments that he claims were carelessly promoted by James Goode , his accountant in the Boston office of Andersen Tax who over the years also became a “close confidant” and his investment adviser.

To be clear, there’s nothing to suggest that Lewis’s personal investment losses, which occurred several years ago, have had any effect on Vantage. I e-mailed him on Thursday for comment but didn’t hear back.

In a federal lawsuit filed last year in Boston, Lewis said that Goode committed professional malpractice and breached his fiduciary duty by steering Lewis into “ill-advised and unsuitable” deals in Connecticut and an “extremely risky” condo conversion project in Cambridge.

Lewis is also suing Stone Harbour Capital, a real estate investment firm — and also a Goode client — that managed the Connecticut investments. In a lawsuit in Connecticut Superior court, he alleges that Stone Harbour and its principals engaged in “orchestrated, tortious conduct to wrongfully misappropriate” the money he put into the deals .

An attorney for Goode, Ronald W. Dunbar Jr., said that Lewis’s claims were “completely without merit.”

Stone Capital’s Richard Aurilio, Gerard J. Kiley Jr., and Greg P. Shaughnessy “dispute Mr. Lewis’ baseless allegations,” said their lawyer, Richard Lewis (no relation to Hank Lewis). In a court filing last year, Stone Harbour countersued on counts including intentional and negligent misrepresentation and fraudulent inducement. Todd B. Gordon, who is representing Lewis in the case against Goode, declined to comment beyond the lawsuit.

Lewis’s primary beef with Goode and Stone Harbour focuses on a 2020 transaction in which his three previous investments with the firm, starting in 2014, were rolled into a single fund called Roadrunner.

According to the lawsuit, Goode told Lewis that Roadrunner would yield an annual return of 10 percent, eliminate paperwork, and simplify tax returns. As part of the deal, Lewis kicked in $6.5 million on top of the more than $10 million he had already invested.

“The consolidation of the three investments was contrary to Lewis’s best interests and investment objectives and was actually designed to benefit Stone Harbour and its principals,” which controlled Roadrunner even though Lewis had put in most of the money, the lawsuit said.

Specifically, the “real” purpose of Roadrunner was to free up money from one of the earlier investments to bolster another, a troubled project on which Stone Harbour’s principals had provided personal financial guarantees, according to the lawsuit.

Lewis’s lawsuits argue that Goode had a conflict of interest because he also worked for Stone Harbour. In court papers, Goode’s lawyers note that Lewis never said he was unaware of that relationship.

After the Roadrunner deal was wrapped up, Stone Capital made a “capital call” — a request for further investment that would be used for operating funds, debt refinancing, and obtaining a development loan, court documents show. Lewis’s share was set at $7.82 million and he had five days to deliver it.

Stone Harbour then notified Lewis that he had forfeited his stake in Roadrunner, according to the lawsuit, and included a check for $664,670 to settle up. Netting out that check and a $3 million return of equity Lewis received before the Roadrunner rollup, Lewis says he is out $12.8 million.

In the Boston lawsuit, Lewis also faults Goode for “reckless advice” in 2018 to make $1.86 million in loans to a developer who was converting three-family homes in Cambridge into condos.

”Goode knew or should have known that [the developer] was not capable” of completing the projects or repaying the loans, the lawsuit asserts, without explaining why Goode should have doubted the developer.

Lewis expects to take a $1.8 million hit on the loans.

Correction: An earlier version of this story gave an incorrect reason for the cancellation of one several trips recently halted by Vantage Travel.

Larry Edelman can be reached at [email protected] . Follow him @GlobeNewsEd .

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An image featuring a dimly lit office with an empty reception desk, piles of unpaid bills scattered on the floor, and a flickering "Closed" sign hanging on the door, hinting at the financial struggles of Vantage Travel

Is Vantage Travel in Financial Trouble

Are you wondering if Vantage Travel is in financial trouble? Well, we’ve got the inside scoop for you. In this article, we’ll dig deep into their current financial performance, analyze their debt situation, and examine how COVID-19 has affected their finances. We’ll also evaluate their cash flow and liquidity to see if they’re facing any imminent challenges. So sit back, relax, and let’s explore whether Vantage Travel is sailing through smooth waters or navigating stormy seas.

Key Takeaways

  • Vantage Travel is currently facing a decline in profitability and potential limitations on destinations and experiences.
  • The company is actively working to improve its financial situation and is guided by a desire for freedom in its decision-making.
  • Mounting debt is impacting the quality of experiences and services, and potential cost-cutting measures or bankruptcy may be necessary.
  • The COVID-19 pandemic has had a significant impact on Vantage Travel’s finances, with restrictions and lockdowns limiting travel freedom and causing financial struggles.

Current Financial Performance of Vantage Travel

Vantage Travel’s current financial performance isn’t looking promising. You might be wondering what led to this situation and how it will affect your freedom to travel. Well, let me break it down for you. The company has been facing some challenges recently, resulting in a decline in profitability. This means that there may be potential limitations on the range of destinations and experiences they can offer to their customers. As someone who values freedom and exploration, this news might not sit well with you. However, it’s important to remember that Vantage Travel is actively working towards improving their financial situation so that they can continue providing you with unforgettable travel experiences. Rest assured knowing that your desire for freedom will guide them back on track soon enough.

Analysis of Vantage Travel’s Debt Situation

Looking at the analysis of their debt situation, it seems that Vantage Travel may be facing some challenges. You’re probably wondering what this means for you as a freedom-seeking traveler. Well, let me break it down for you. When a company like Vantage Travel has mounting debt, it can affect their ability to provide the quality experiences and services you expect. It could lead to cost-cutting measures or even bankruptcy, which could disrupt your travel plans and leave you out of pocket. As someone who values their freedom to explore new places and create unforgettable memories, it’s important to stay informed about the financial health of companies like Vantage Travel. After all, your freedom is worth protecting, both in terms of your experiences and your hard-earned money.

Impact of COVID-19 on Vantage Travel’s Finances

With the ongoing impact of COVID-19, it’s clear that Vantage Travel is facing significant challenges in their financial situation. You might be wondering how this affects you as a traveler who desires freedom. Well, let me break it down for you. The travel industry has taken a massive hit due to the pandemic, with restrictions and lockdowns limiting people’s ability to travel freely. As a result, many travel companies, including Vantage Travel, are struggling to stay afloat financially. This means that there may be disruptions in their services and potential delays or cancellations of trips. It’s important for you to stay informed about any updates from Vantage Travel and consider alternative options if needed. Remember, your freedom to explore new places may need some adjustments during these challenging times.

Evaluating Vantage Travel’s Cash Flow and Liquidity

Amidst the ongoing impact of COVID-19, it’s important to assess Vantage Travel’s cash flow and liquidity. As a traveler seeking freedom, you want to know if Vantage Travel is in financial trouble or if they have the resources to weather this storm. Here’s what you need to consider:

Cash Reserves : Evaluate how much cash Vantage Travel has on hand. Are they able to meet their financial obligations without relying solely on incoming revenue from travelers?

Debt Levels : Look into Vantage Travel’s debt load. Are they burdened with excessive debt that could hinder their ability to navigate these challenging times?

Revenue Streams : Examine the various sources of income for Vantage Travel. Do they rely heavily on one particular segment of the travel industry, or do they have diversified revenue streams that can help sustain them during uncertain periods?

Potential Solutions for Vantage Travel’s Financial Challenges

To find potential solutions for Vantage Travel’s financial challenges, consider exploring alternative revenue streams and implementing cost-saving measures that can help stabilize their financial situation. Now, you might be wondering what these alternative revenue streams could be. Well, think about diversifying your offerings or expanding into new markets. This could open up new sources of income and attract a wider range of customers. Additionally, you may want to consider implementing cost-saving measures to cut unnecessary expenses and improve efficiency. Look for areas where you can reduce costs without sacrificing quality or customer satisfaction. By doing so, you’ll not only stabilize Vantage Travel’s financial situation but also create a more sustainable business model that allows for growth and freedom in the future. So go ahead and explore those options!

Frequently Asked Questions

How does vantage travel compare to its competitors in terms of financial performance.

In terms of financial performance, Vantage Travel compares favorably to its competitors. You can rest assured that they have a solid track record and are in good shape financially.

What Is the Historical Trend of Vantage Travel’s Debt Situation?

When it comes to Vantage Travel’s historical trend of debt, you’ll find that they have had their ups and downs. It’s important to take a closer look at their financial situation before jumping to conclusions.

How Has the COVID-19 Pandemic Affected the Overall Travel Industry?

The COVID-19 pandemic has had a significant impact on the overall travel industry. Many companies have faced financial challenges due to decreased travel demand and restrictions. It’s important to consider this context when assessing Vantage Travel’s financial situation.

What Are Some Potential Factors That Could Impact Vantage Travel’s Cash Flow in the Future?

Some potential factors that could impact Vantage Travel’s cash flow in the future include changes in travel regulations, consumer confidence, and economic conditions. It’s important to assess these factors before making any financial decisions.

Are There Any External Factors That Could Potentially Help Vantage Travel Overcome Its Financial Challenges?

There may be external factors that can help Vantage Travel overcome financial challenges. It’s possible that increased tourism, strategic partnerships, or government support could provide the necessary boost to their cash flow.

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Henry R. Lewis

CEO Approval Rating

Private Independent Company

http://www.vantagetravel.com/

Vantage Deluxe World Travel Competitors

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Vantage Deluxe World Travel News

Vantage Deluxe World Travel's News

Aurora Expeditions buys Vantage Deluxe Travel's assets

Vantage Deluxe World Travel's News

New management of bankrupt Vantage Travel to reimburse customers who had trips canceled 100% in travel credits

Vantage Deluxe World Travel's News

Vantage Travel Services to Sell Business Operations to United Travel

Vantage deluxe world travel press releases.

Vantage Deluxe World Travel's News

Vantage Travel Adds Second 5-star Small Ship

Vantage Deluxe World Travel's News

Vantage Deluxe World Travel Adds Exclusive Luxury Tented Safari Camp to African Adventure Offerings

Vantage Deluxe World Travel's News

Travel 'Freely' with Vantage Deluxe World Travel, the Leader in Solo Travel

Vantage deluxe world travel videos.

Vantage Deluxe World Travel's News

"Margaritaville Beach Resort, Nassau, The Bahamas" on VIMEO

Vantage Deluxe World Travel's News

"Kayak Excursions with Vantage" on VIMEO

Vantage Deluxe World Travel's News

"The Westin Copley Place Boston" on VIMEO

Vantage deluxe world travel headquarters.

90 Canal St

Boston , Massachusetts 02114

1-617-878-6000

Vantage Deluxe World Travel Summary

Competitors, acquisitions, investments, frequently asked questions about vantage deluxe world travel, when was vantage deluxe world travel founded, who is vantage deluxe world travel's ceo, how much revenue does vantage deluxe world travel generate, how much funding does vantage deluxe world travel have, where is vantage deluxe world travel's headquarters, how many employees does vantage deluxe world travel have, who are vantage deluxe world travel's competitors, trending companies.

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Vantage Deluxe World Travel revenue

Vantage deluxe world travel's revenue is $7.2 million., what is vantage deluxe world travel's revenue.

Vantage Deluxe World Travel's annual revenue is $7.2M. Zippia's data science team found the following key financial metrics about Vantage Deluxe World Travel after extensive research and analysis.

Vantage Deluxe World Travel has 100 employees, and the revenue per employee ratio is $72,000.

Vantage Deluxe World Travel peak revenue was $7.2M in 2023.

On This Page

Vantage deluxe world travel competitors.

Vantage Deluxe World Travel's top competitor, Tourico Holidays, earned an annual revenue of $590.5M.

Vantage Deluxe World Travel's smallest competitor is Paragon Building with revenue of $300.0K last year.

Vantage Deluxe World Travel Revenue FAQs

How much does vantage deluxe world travel make a day, search for jobs, related company revenues.

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Vantage Deluxe World Travel Highest Paying Jobs

  • Executive Chef
  • Team Leader
  • Management Trainee
  • Lead Coordinator
  • Assistant Manager
  • Shift Supervisor
  • Reservation Specialist
  • Machine Operator
  • Shift Manager
  • Night Auditor
  • Front Desk Agent
  • Massachusetts
  • Vantage Deluxe World Travel
  • Vantage Deluxe World Travel Revenue

Zippia gives an in-depth look into the details of Vantage Deluxe World Travel, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Vantage Deluxe World Travel. The employee data is based on information from people who have self-reported their past or current employments at Vantage Deluxe World Travel. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Vantage Deluxe World Travel. The data presented on this page does not represent the view of Vantage Deluxe World Travel and its employees or that of Zippia.

Vantage Deluxe World Travel may also be known as or be related to The Vantage Group Inc, Vantage Deluxe World Travel, Vantage Deluxe World Travel, Inc., Vantage Group and Vantage Travel Service, Inc.

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WCVB Boston

New buyer emerges for embattled Vantage travel amid sea of customer complaints

There is a new twist in the travel nightmare involving a Boston-based luxury cruise company.

Last week, Vantage Travel filed for bankruptcy amid a sea of canceled trips and customer complaints.

At a hearing on Wednesday, a new possible buyer emerged for Vantage.

"It was a surprise. I didn't know," said Vantage customer Rob Hert, who drove from Long Island to attend the hearing in Boston. Hert said he's been frustrated by the lack of information from Vantage and their attorneys. He also said this is the first time he's heard there could be another buyer.

"I'm curious about a couple things," Hert said. "How many other bidders are out there? They're trying to rush this through."

In court, an attorney for the Australian company Aurora Expeditions told the judge it could wire money for a new deal "tomorrow" if Vantage's current agreement with United Travel falls apart.

One of Vantage's most valuable assets appears to be its database of more than 3.6 million customers.

But Hert said he and other customers are unhappy, especially now that Vantage has acknowledged it owes about $80 million for canceled trips. Hert currently manages a Facebook group to collect their complaints.

"The truth is it has devastated people's lives financially, emotionally," he said. "People that had planned and saved for these trips of a lifetime that had been erased. So people are so, so angry."

Right now, the deal on the table with United Travel would only offer credits to customers that could be worth up to 20% toward the cost of booking a future trip. But they'd have to spend more money to get any value from that.

Video below: Luxury cruise line's customers could lose big in bankruptcy plan

Vantage's attorney told the judge the deal needs to be completed quickly, calling the situation a "melting ice cube" since Vantage has no revenue coming in and only enough loans to keep operating for 45 days.

"Vantage put Vantage in this situation," Hert said. "If Vantage had communicated to customers and were upfront, we wouldn't be in this situation."

The court told the Vantage customers who attended Wednesday's hearing that they'll have to wait until later in the month to share their complaints.

Vantage also faces a class-action lawsuit claiming the company "stonewalled and misled" customers who tried to get refunds for canceled trips costing as much as $34,000.

The Massachusetts Attorney General's Office tells NewsCenter 5 they are still actively seeking refunds for customers. They've secured more than $1.23 million to date.

We asked for a comment on the bankruptcy hearing and the potential new buyer and have not received a response.

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READ THE FULL STORY: New buyer emerges for embattled Vantage travel amid sea of customer complaints

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new buyer emerges for embattled travel company amid sea of customer complaints

IMAGES

  1. Vantage Travel Adds Second 5-star Small Ship

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  2. Percent of agencies' revenue from various travel products: Travel Weekly

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  5. Maximize Earnings of Your Travel Booking Marketplace with These Proven

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COMMENTS

  1. Vantage Travel owes more than $170 million, bankruptcy filings show

    "As was the case throughout the travel industry, COVID-19 had a substantial impact on [Vantage's] operations," DelGreco wrote, saying the company's revenue plummeted from $130 million in ...

  2. Vantage Deluxe World Travel Becomes Vantage Explorations After

    Oct 24, 2023. Read time. 2 min read. (8:10 a.m. EDT) -- Following its recent acquisition by Aurora Expeditions, former river and small ship cruise line Vantage Deluxe World Travel is set to be ...

  3. Vantage Travel is bankrupt. Here's what customers need to know

    The legal team of Vantage Travel revealed that shocking figure in the Chapter 11 bankruptcy proposal. All told, Vantage Travel owes customers, vendors, contractors, and other creditors over 170 million dollars. The value of the assets of the company is a mere fraction of that number. Vantage Travel's legal team says the company's primary ...

  4. Vantage Travel is bankrupt. But what about its owner? Two ...

    Vantage offered the woman a credit for future travel "but refused to provide a refund," the suit says. In another example, the New York suit cites a couple who wanted to cancel due to a ...

  5. Vantage Travel is back

    Vantage Travel was also pilloried on two newly created Facebook group pages as customers who lost as much as $50,000 vented their anger at the company and its founder and owner, Hank Lewis.

  6. Vantage Travel assets sold to Pacific Travel Partners. Here's what

    The remnants of Vantage Deluxe World Travel have been sold to Pacific Travel Partners, a subsidiary of Aurora Expeditions, for $2 million. Pacific Travel Partners will operate the new company as Vantage Explorations.. This outcome has surprised many following the Vantage Travel bankruptcy proceedings since late June, as competing bidder United Travel was widely expected to emerge as the winner.

  7. Potential Vantage Travel Sale Would Include Customer Credits

    Potential Vantage Travel Sale Would Include Customer Credits. Vantage Travel saw its tour revenue decline from $132 million in 2019 to just over $10 million in 2020, leading to its June Chapter 11 filing and proposed sale. Of note, the company has taken in $80,300,000 in amounts paid by customers in advance of trips that have yet to take place ...

  8. Vantage Travel files for Chapter 11 with sale agreement pending

    Vantage Deluxe World Travel voluntarily filed for Chapter 11 bankruptcy protection Thursday, with a proposed acquisition pending by United Travel Pte. Ltd., an affiliate of Nordic Hamburg and Heritage Expeditions. United Travel Pte. Ltd. is a Singapore-based tour operator. Heritage Expeditions is a family-owned New Zealand company that operates ...

  9. Cruise company Vantage Travel seeks bankruptcy protection after ...

    Vantage CEO Henry Lewis, who founded the company 40 years ago, retained an investment banking firm in August 2021 to seek new revenue sources or even a buyer, according to David Herman, a partner ...

  10. New management of bankrupt Vantage Travel to reimburse customers who

    The news comes after Boston, Massachusetts-based Vantage Travel filed for Chapter 11 bankruptcy June 29, had agreed to be acquired by United Travel Pte. Ltd., an affiliate of Nordic Hamburg and ...

  11. New owner reveals plans for bankrupt Boston cruise company Vantage Travel

    Under the terms of the acquisition, Aurora is offering 100 percent future travel credits to Vantage customers owed money. If a customer decides to try an ocean cruise with the new company, they may use 50 percent of their travel credits at a time based on a cruise's list price and based on "availability." If a former Vantage customer ...

  12. PDF Frequently asked questions

    agreed to pay 5% of its revenue (exclusive of revenue earned from Vantage customers using a "travel credit," as explained below) over a 5-year period starting on January 2, 2024. Pacific Travel also agreed to allow Vantage customers to use up to 100% of their claims against Vantage as a credit against future travel booked with Pacific ...

  13. Vantage Travel CEO blames 'close confidant' for big investment losses

    Trendlines Vantage Travel CEO blames 'close confidant' for big investment losses Hank Lewis is suing James Goode, his accountant and investment adviser in the Boston office of Andersen Tax ...

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    Vantage Travel Service Annual Revenue and Growth Rate. Vantage Travel Service Revenue Est. ($ Million) Growth Rate (%) # Employees; 2022: Details in Premium Report: 2021: 2020: 2019: 2018: 1-Year Growth Rate: 3-Year Growth Rate (CAGR): Note: Vantage Travel Service's revenues are gauged from an analysis of company filings.

  15. Is Vantage Travel in Financial Trouble

    Vantage Travel is currently facing a decline in profitability and potential limitations on destinations and experiences. The company is actively working to improve its financial situation and is guided by a desire for freedom in its decision-making. Mounting debt is impacting the quality of experiences and services, and potential cost-cutting ...

  16. Vantage Deluxe World Travel's Competitors, Revenue, Number of ...

    Vantage Deluxe World Travel's Profile, Revenue and Employees. Vantage is a travel agency that offers river cruises, adventure travel and land discoveries for individuals, families and businesses. Vantage Deluxe World Travel's primary competitors include Viking Cruises, Regent, Silversea and 9 more.

  17. Vantage Deluxe World Travel revenue

    Vantage Deluxe World Travel's annual revenue is $7.2M. Zippia's data science team found the following key financial metrics about Vantage Deluxe World Travel after extensive research and analysis. Vantage Deluxe World Travel has 100 employees, and the revenue per employee ratio is $72,000. Vantage Deluxe World Travel peak revenue was $7.2M in 2022.

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  21. Vantage Travel owes more than $170 million, bankruptcy filings show

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  22. New buyer emerges for embattled Vantage travel amid sea of ...

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