Ormiston Families

Prisoners’ Family Services

Positive family relationships are associated with reduced risk of reoffending. Lord Farmer Review 2017

Visiting a relative in prison can be extremely traumatic and confusing, especially for a child or young person.

This can involve a whole range of mixed emotions including sadness, fear, anxiety, anger, shame and embarrassment. These feelings are all very common and understandable, but can sometimes be difficult to cope with without expert support, advice and guidance.

As well as providing a reassuring welcome at our visitors’ centres, we offer a range of services for families.

Please note: Families and friends of prisoners who need advice or who have any questions can contact any of our visitor centre staff via email using the links below.

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

Visitors Centre, HMP Bure, Jaguar Drive, Badersfield, Norfolk, NR10 5GB

01603 326252

Email: [email protected]

Visiting Times

Please Note; HMP Visiting Times are subject to change, sometimes at short notice. Please refer to  https://www.gov.uk/prison-visits   or contact our visitor centre if unsure

Getting here

By bus:  A subsidised bus service is provided from the bus and train stations in Norwich to get you to HMP Bure. Please telephone 01603 326252 to book a seat.

By train:  The closest train station is Norwich, which is 14 miles from Bure Prison. From the train station, travel can be arranged to the station by bus (see above), or taxi.

By car : Use postcode NR10 5JL in your sat nav. This will take you to the end of the prison drive, where you will see signs to HMP Bure.

Parking is available at the prison, including spaces for Blue Badge holders.

Disabled access

The visitors centre is wheelchair accessible.

If you are concerned about someone in HMP Bure you can contact the Safer Custody Team on the number below.

01603 326012

HMP Chelmsford

For the latest information on the booking in process for visits please see here ..

The Ormiston Families team is based in a bright and welcoming visitors’ centre just outside the perimeter walls of the prison. We provide support, information and a personal welcome to help visitors access the available services.

How do I book a visit to HMP Chelmsford’s Visitors’ Centre?

All visitors to HMP Chelmsford must book their visit in advance. Visits can be booked online  here .

Visiting Centre Opening times

  • Monday – Thursday: 12:30 – 16:15
  • Saturday: 12:30 – 16:15
  • Sunday: 12:30 – 16:15

Visits gate opens 13:30 – 14:00.

  • Monday – Thursday: 14:15 – 15:45
  • Saturday: 14:15 – 15:45
  • Sunday: 14:15 – 15:45

You cannot arrive later than 14:15 on afternoon visits as you will NOT be permitted entry.

Remember to bring ID with you!

How do I get to HMP Chelmsford Visitors’ Centre?

Visitors’ Centre HMP Chelmsford 200 Springfield Road Chelmsford CM2 6LQ

You can get to HMP Chelmsford’s Visitors’ Centre by car or public transport.

There is disabled access to the centre and the prison. Please inform staff of any additional needs prior to arrival. You can contact the visitors’ centre on 01245 552452 or [email protected] .

By car There are two disabled parking bays available outside the prison entrance for visitors. These can only be used by visitors who have an official Blue Badge disabled parking permit.

For other visitors, the nearest public car park is Riverside Ice and Leisure on Victoria Road, a five-minute walk from the prison.

By public transport

Train : Direct trains from Liverpool Street arrive at Chelmsford train station. There are taxis at the station or it is a 15-minute walk.

Walk : 15-minute walk from the railway station, follow the signposts.

Bus : you can catch a number 54 or 56 to and from the prison to Chelmsford railway station.

Local taxis : Fairway 01245 355 555   Happicabs 01245 443 443   Taxi Bus 01245 350 350.

Frequently asked questions about visiting HMP Chelmsford Visitors’ Centre

What am I allowed to bring with me on visits? You will need to bring ID. Acceptable forms of ID for adults are : passport, driving licence, EC ID card, senior citizen public transport pass or citizen card.

Please see list of acceptable forms of identification here.

The prison does not accept letters as a form of ID including police, benefits, solicitor, etc. Student ID cards are also not an acceptable form of ID.

You are allowed to bring £20 per Adult (without Children) and £30 per adult (with children) IN COINS ONLY you can change money at the tea bar in the visitors centre.

Visitors Dress Code: All visitors must be appropriately dressed, the visits hall is a family friendly environment. It is not acceptable for visitors to show excessive flesh. There is to be no ripped clothing (ripped jeans). Skirts/dresses/shorts should be just above the knee or longer (no miniskirts or very short shorts). Upper garments should not be low cut and have no thin straps, males not to wear vest tops. No football tops/sports kits. No hooded tops or camouflaged clothing. Please note that you can only wear wedding or engagement rings and small studs inside the prison.

Please note:

  • If you do not meet the dress code you will be refused entry.
  • If you do not produce ID you will be refused entry.
  • Anything else you bring with you will have to be stored in your locker until you leave.

What happens when I arrive at the Visitors’ Centre?

When you arrive at HMP Chelmsford, you will need to check in with our staff in the visitors’ centre, which is at the end of the main car park. Here you will be greeted by one of our volunteers, who will explain the procedure. Visitor centre staff will check your ID and sign you in for your visit.

Once checked in you can wait in the visitors’ centre until your number is called. Then you can make your way to the gate area.

All mobile phones and unauthorised items must be left in the visitors’ centre. There are secure lockers available for this with a £1 deposit.

Once inside the gate area, you will be asked again if you are carrying any unauthorised items. Before you are allowed through, a member of staff will search you. A sniffer dog will be there too. Once they know that you have not got anything unauthorised with you, you can enter the visits hall. You must then report to the Prison Officer at the desk.

What’s it like inside the visits hall?

Everyone is very friendly and helpful. There is a snacks bar providing hot and cold drinks and a variety of snacks and sweets. There is also a children’s play area, where activities are provided and the children can dip in and out of the area – but no food is allowed Although the area is staffed by volunteers, parents are responsible for their children at all times.

What if I feel worried about a prisoner?

Prison Service’ and Ormiston Families’ staff understand that prison can be a very difficult time, for both prisoners and their families. If you have any concerns about a prisoner at HMP Chelmsford, feel free to contact the Safer Custody team on 01245 552297. This is a confidential answer machine helpline for prisoners’ families and friends to make the prison aware of any concerns regarding bullying, intimidation, suicide or self-harm. When leaving a message be sure to give the name and prison number of the person you are concerned about. These messages are checked daily.  Please note:  if your concerns are urgent, please speak to staff in the visitor’s centre or call the main switchboard on 01245 552 000.

Our services

  • Children’s visits – special visits for fathers/step fathers or brothers (for young offenders who lived at home before going into prison) to spend valuable time playing and talking to their children (or brothers and sisters in the case of young offenders). One adult per family can accompany the children. Children must be 16 years old and under. The prisoner needs to apply for these visits.
  • Family days – Are special visits for enhanced prisoners, these are designed for the whole family to help maintain family ties and sustain good relationships, the prisoner needs to apply for these visits.
  • Play area – an area for children to play in whilst on their visit.

Concerns for a prisoner’s social care needs

If you have any concerns around the social care needs of someone in HMP Chelmsford, referrals can be made to Full Circle at [email protected] . A prisoner may be eligible for care act support if they have a physical disability, mental health need or a learning disability which means they need support with any of the following tasks; they need help getting washed, dressed, out of bed or using the toilet, they need help eating or collecting meals, or they are unable to get around the prison or in and out of their cell.

HMP Whitemoor

The Ormiston Families team is based at HMP Whitemoor Visitors’ Centre. We provide support, information and a personal welcome to help visitors access available services.

How do I book a visit to HMP Whitemoor Visitors’ Centre?

All visitors to HMP Whitemoor must book their visit in advance. Visits can be booked online here  or by calling 01354 602 800. This booking line is open 10:00 – 11:00 and 14:00 – 15:00 Monday to Friday.

Visiting times

  • Social visits (A, B & C wings) Wednesday, Thursday, Saturday and Sunday: 14:00 – 16:00
  • Social visits (Fens Unit) Wednesday, Thursday, Saturday and Sunday: 14:00 – 16:00
  • Social visits (F wing) Wednesday, Thursday, Saturday and Sunday: 14:00 – 16:00

The visitors’ centre opens from 12:15.

Remember to bring ID!

How do I get to HMP Whitemoor Visitors’ Centre?

Visitors’ Centre HMP Whitemoor Longhill Road March Cambridgeshire PE15 0PR

You can get to the visitors’ centre by car or public transport.

You can contact the visitors’ centre on 01354 602 478 or [email protected] .

By car The visitors’ car park is situated opposite the main entrance.

Train : March railway station is approximately 1½ miles from Whitemoor. The nearest mainline station is Peterborough, with frequent connections to March. Taxis are available from March railway station.

Bus : The main bus station at Peterborough has frequent connections to March. Unfortunately, no buses stop at the prison and it is not on a bus route for drop off. Once you arrive by bus into March town centre then you would need to get a taxi to get to the prison.

Frequently asked questions about visiting HMP Whitemoor Visitors’ Centre

What am I allowed to bring with me on visits?

You will need to bring ID. Acceptable forms of ID for adults are : passport, driving licence, EC ID card, senior citizen public transport pass or citizen card.

If you cannot provide one of the above then you will need TWO different items from the following list:

  • Birth/marriage certificate (showing current name)
  • Bank statement (dated within the last three months)
  • Young person’s proof of age card
  • Utility bills (dates within the last six months)
  • Medical card
  • Paper driving licence.

Visitors who are under 18 years old need to bring either a birth certificate, red health book or a passport for ID.

  • Anything else you bring with you will have to be stored in your locker until you leave (a £1 deposit is needed for the locker key).

When you arrive at HMP Whitemoor, you will need to check in with Ormiston Families’ staff in the visitors’ centre.  We will give you a friendly welcome and talk you through what to expect.

Once checked in you will be called after 1.15 to enrolments where they will check ID and take a thumbprint and a photo if it is your first visit or your appearance has changed. When the prison are ready you will be sent over in small groups for the searching process. All mobile phones and unauthorised articles must be left in our secure lockers.

Once inside the gate area, you will be asked again if you are carrying any unauthorised items. Before you are allowed through, a member of staff will search you. Once they know that you have not got anything unauthorised with you, you will be allowed across to the visits hall and given a table number. Sniffer dogs will also be present outside the visits hall.

Everyone is very friendly and helpful. There is a snack bar providing hot and cold drinks and a variety of snacks and sweets. There is also a play area for the children.

Please remember that your children are your responsibility at all times inside the prison and the visitors centre.

Ormiston Families’ staff understand that prison can be a very difficult time, for both prisoners and their families. If you have any concerns about a prisoner at HMP Whitemoor, feel free to contact the Safer Custody team on 0800 496 2849 or speak to a member of staff at the visitors’ centre.

  • Family visits – available on the first Saturday of every month with activities provided by play workers.
  • Family liaison – information, guidance and support on a wide range of matters affecting prisoners’ families.

HMP Hollesley Bay

The Ormiston Families team is based at HMP Hollesley Bay. We provide support, information and a personal welcome to help visitors access available services.

How do I book a visit?

All visitors to HMP Hollesley Bay must book their visit in advance. Visits can be booked online here , or by calling the visits booking line on 01394 412 400.

  • Saturday: 14:00 -15:45
  • Sunday: 14:00 -15:45

How do I get to HMP Hollesley Bay Visitors’ Centre?

Visitors’ Centre HMP Hollesley Bay Hollesley Bay Colony Rectory Road, Hollesley Woodbridge, Suffolk IP12 3JW

You can get to HMP Hollesley Bay’s Visitors’ Centre by car, bus or train.

Train : Ipswich is the nearest main line station. It is 17 miles from Hollesley Bay. You can catch connecting trains to Melton Station or Woodbridge Station from Ipswich.

Bus : Ipswich is the nearest main line station. It is 17 miles from Hollesley Bay. You can catch

Frequently asked questions about visiting HMP Hollesley Bay Visitors’ Centre

How should I dress for visits to the Visitors’ Centre?

Please do not wear football, team or blue striped shirts. Females should not wear revealing clothing or entrance may be denied. Ripped jeans are also banned.

When you arrive at HMP Hollesley Bay, you will need to check in with Ormiston Families’ staff in the visitors’ centre.  We will give you a friendly welcome and talk you through what to expect.

Once checked in you will be given a coloured number card. When that number is called, you can swap the coloured card for a white card and make your way to the prison. All mobile phones and unauthorised items must be left in our secure lockers.

Once inside the prison there are stairs to the visits hall. A stair lift is available for people who cannot use the stairs, but needs to be booked in advance. Before you are allowed to enter the visits hall, you will be asked again if you are carrying any unauthorised items. A member of staff will search you. A sniffer dog will be there too. Once they know that you have not got anything unauthorised with you, you will be given your table number. You can then enter the visits hall and go to the table with the number on that you have been given.

Everyone is very friendly and helpful. There is a snack bar providing hot and cold drinks and a variety of hot food, snacks and sweets. There is also a play area where children can spend time with Ormiston Families’ play workers. Activities are provided and the children can dip in and out of the area – but no food is allowed.

Prison Service’ and Ormiston Families’ staff understand that prison can be a very difficult time, for both prisoners and their families. If you have any concerns about a prisoner at HMP Littlehey, feel free to contact the Safer Custody team on 01234 373000 or speak to a member of staff at the visitors’ centre.

  • Children’s visits- special visits for children on Wednesday mornings from 1:.00 until 12:00. These are booked by the prisoner and are for his children/grandchildren/ stepchildren under 16 years of age.
  • Stories With Dad – prisoner dads can apply to record a story on to disc for their child(ren). This is open to dads, stepdads and granddads.
  • Parenting courses- for dads or stepdads in prison.
  • Craft box activity – for dads to send home a craft item in a box to his children.
  • Family liaison- information, guidance and support on a wide range of matters affecting prisoners’ families.

HMP Norwich

Visitors Centre, HMP Norwich, Knox Road, Norwich, NR1 4LU

01603 702301

Email: [email protected]

Please Note; HMP Visiting Times are subject to change, sometimes at short notice. Please refer to  https://www.gov.uk/prison-visits  or contact our visitor centre if unsure.

There is a cut off time for visitors at which point no visitor will be allowed to enter the prison. All visitors must have been searched and sat down in the hall by 10:30am in the mornings and by 2:30pm in the afternoons. Therefore, it is important to arrive at the Visitors Centre in good time for your visit and at the very latest 15 minutes after the visit start time.

The Visitors Centre opens one hour before every visit.

Booking Your Visit

You can visit someone either face-to-face or virtually via the Prison Video App.

All visits must be booked in advance.

Bookings can be made in one of three ways:

  • Call the Booking Line on 01603 708790
  • Email the Booking Line on [email protected]
  • Visit gov.uk/prison-visits to select the dates you wish to visit (face-to-face only).

The Booking Line is open:

Tuesday-Thursday      10:00–11:00          14:00–15:00

Fridays                        14:00–15:00.

All residents of HMP Norwich are allowed to receive three physical visits per calendar month. Enhanced prisoners are entitled to four physical visits per calendar month.

In addition, visitors can book more than one video visit per month, but only one at a time.

For all visits, whether virtual or in person, all visitors must be on the residents contact list.

Important Information about Booking Online (face-to-face only):

You will initially receive an acknowledgement email, however, you will be sent a further e-mail confirmation with the date and time of your visit.  Please allow at least 3 working days for this confirmation.  Do not assume your visit has been booked until you receive it and please be able to show the confirmation email when you arrive for your visit.

Take note if anyone has been UNAPPROVED to visit. Unapproved visitors will not be allowed in for a visit.

Getting Here

By bus:  The No. 23/23a and 24/24a buses run regularly between the prison and Norwich bus station, Norwich train station and the city centre. Ask for the prison or Knox road.

By train:  Regular trains to and from London Liverpool Street, Ipswich, Cambridge, Great Yarmouth, Sheringham and Lowestoft. From the train station, it takes approximately 20 minutes to walk to the prison. The walk is uphill. Alternatively, you can take a bus or taxi from the train station.

By car:  From the A11, join the A47 towards Great Yarmouth. Take the exit marked A1042 towards Norwich N & E & Thorpe St Andrew. The prison is signposted from inner ring road and is situated off Plumstead Road.

Free parking is available at the prison. Please park in designated areas only.

Identification

All visitors aged 16 years old or over must bring identification on every visit. Photographs of identification cannot be accepted.

If you cannot meet the requirements for identification, authorisation may be sought to a Governor in advance of the visit. Any decision made will be considered on an individual basis. If you have any questions about ID, please contact the Visitors Centre on 01603 702301 or [email protected]

Refreshments

Ormiston Families deliver the refreshments for visits on behalf of HMP Norwich. Visitors order the refreshments for their visit at the Visitors Centre before their visit. Please note that there is a limit of £20 per visit and we can only accept cash at the Visitors Centre. We have no facility to accept payment by card.

HMP Norwich has a family-friendly dress code for visitors to help promote a safe and decent environment for everyone. Please note that part of that dress code involves no ripped clothing including ripped jeans, no smart watches, no short skirts without leggings and no hoodies. Visitors can wear coats and jackets through the search areas however all visitors will be obliged to hang their coats outside the visits halls so please dress appropriately for that as the temperature in the visits hall cannot be guaranteed.

Please see the attached document for the dress code in full.

If you have any questions about dress code, please contact the Visitors Centre on 01603 702301 or [email protected]

Children’s Visits

Ormiston Families run special Children’s Visits at HMP Norwich that take place in a specially designed play room. These visits are additional to the monthly visit entitlement.

Baby Bonding Visits

These visits allow families a chance to spend some precious, quality time with their new baby within the first three months of baby’s birth.

Family Days

Family Days take place at HMP Norwich in school holidays. They allow families more time together to play games and take part in activities.

StoryBook Dads

There is the opportunity for dads to make a recording of themselves reading their child’s favourite book. The child receives the DVD of their dad which they can watch again and again.

Please ask a member of Ormiston Families staff for more details about Children’s Visits, Baby Bonding Visits, Family Days and StoryBook Dads. Alternatively you can call 01603 702301 or email [email protected]

Safer Custody

If you are concerned about someone in HMP Norwich you can contact the Safer Custody Team on 01603 706387 or email [email protected]

HMP Wayland

Visitors Centre, HMP Wayland, Griston, Thetford, Norfolk, IP25 6RL

01953 804152

Email: [email protected]

By train:  The nearest railway station is Thetford. From the station you will need to take a taxi to reach the prison, this can be booked at the station.

By car : The prison is off the A1075, around 3 miles from the south of Watton, and is signposted. The M11 and A11 trunk roads are the main routes which provide the best connection with most parts of the country. Leave the A11 at Thetford and take the A1075 towards Watton.

Flexi Bus : This can be booked from the station to Wayland (& return journey) on 0300 123 1145. It leaves Thetford station at 1.00pm & leaves Wayland to return at 4.15pm, the cost is £2.00 each way.

Free parking is available at the prison, including space for Blue Badge holders.

If you are concerned about someone in HMP Wayland you can contact the Safer Custody Team on the number below.

01953 804 000

HMP Warren Hill

The Ormiston Families team is based at HMP Warren Hill. We provide support, information and a personal welcome to help visitors access available services.

How do I book a visit to HMP Warren Hill Visitors’ Centre?

All visitors to HMP Warren Hill must book their visit in advance. Visits can be booked online here or by calling 01394 633 633. This booking line is open Monday – Thursday 09:00 – 12:00.

  • Friday-Sunday: 14:00 – 16:00

How do I get to HMP Warren Hill Visitors’ Centre?

HMP Warren Hill Grove Road Hollesley Woodbridge, Suffolk IP12 3BD

HMP Warren Hill main phone line :  01394 633 400

Train : Ipswich is the nearest main line station. It is 17 miles from Warren Hill. Catch connecting trains to Melton Station from Ipswich.

Bus : bus routes are very limited and there is no service on a Sunday.

Frequently asked questions about visiting HMP Warren Hill Visitors’ Centre

Please see list of acceptable forms of identification here. .

When you arrive you will need to check in with staff at the visitors’ centre. We will give you a friendly welcome and talk you through what to expect.

Once checked in, you will be given a coloured number card and when called, you can swap that card for a white card and make your way to the gate area. All mobile phones and unauthorised items must be left in our secure lockers.

Once inside the gate area you will be asked again if you are carrying any unauthorised items. Before you are allowed through, a member of staff will search you. A sniffer dog will be there too. Once they know that you have not got anything unauthorised with you, you will be given your table number. You  can then enter the visits hall and go to the table with the number on that you have been given.

Everyone is very friendly and helpful. There is a snack bar providing hot and cold drinks and a variety of snacks and sweets.

There is also a play area where children can spend time with Ormiston Families’ play workers. Activities are provided and the children can dip in and out of the area – but no food is allowed.

Ormiston Families’ staff understand that prison can be a very difficult time, for both prisoners and their families. If you have any concerns about a prisoner at HMP Warren Hill, feel free to contact the Safer Custody team on 01394 633426 or speak to a member of staff at the visitors’ centre or in the visits hall.

HMP Highpoint

The Ormiston Families team is based at HMP Highpoint. We provide support, information and a personal welcome to help visitors access available services.

How do I book a visit to HMP Highpoint Visitors’ Centre?

All visitors to HMP Highpoint must book their visit in advance. Visits can be booked online here or by calling 01440 743134.

  • Monday: 14:00 – 16:00
  • Friday: 14:30 – 16:30
  • Saturday: 14:00-16:00
  • Sunday: 09:00 – 11:00 and 14:00 – 16:00

How do I get to HMP Highpoint Visitors’ Centre?

HMP Highpoint (South) South4 HMP Highpoint, Stradishall Newmarket, Suffolk CB8 9YG

There is disabled access to the centre and the prison. Please inform staff of any additional needs prior to arrival. You can contact the visitors’ centre on 01440 743272.

Train : the nearest railway station is in Newmarket. Connecting Communities  can assist with travel to HMP Highpoint, collecting you from Newmarket railway station. The service operates Monday to Saturday but must be pre-booked. Booking line open Monday to Friday 08:00 until 16:00.  Call 01638 664304.

Frequently asked questions about visiting HMP Highpoint Visitors’ Centre

When you arrive at HMP Highpoint, you will need to check in with Ormiston Families’ staff in the visitors’ centre.  We will give you a friendly welcome and talk you through what to expect.

Once checked in you will be given a number card and ask to wait until you are called.  When you are called, you will come to the desk with your ID then be issued with a locker key.

Once inside the gate area,  you will be asked again if you are carrying any unauthorised items. Before you are allowed through, a member of staff will search you. A sniffer dog will be there too. Once they know that you have not got anything unauthorised with you, you will be given your table number. You  can then enter the visits hall and go to the table with the number on that you have been given.

Ormiston Families’ staff understand that prison can be a very difficult time, for both prisoners and their families. If you have any concerns about a prisoner at HMP Highpoint, feel free to contact the Safer Custody team on 0144 074 3004 or speak to a member of staff at the visitors’ centre or in the visits hall.

  • All day family visits – we hold all day family visits once a month on a Wednesday. A list of the current dates is available in the visitors’ centre. These visits are booked by the prisoners.
  • Children’s visits- once a month on a Tuesday for HMP Highpoint South.
  • Stories With Dad – prisoner dads can apply to record a story on to disc for their child(ren). This is open to dads, step-dads and granddads. They are recorded on the North site and sent out for your children to enjoy at home.
  • Family liaison– information, guidance and support on a wide range of matters affecting prisoners’ families offered to prisoners.
  • Play area – Ormiston Families staff a fully equipped play area on the South site, which is open for every visit for your children to play.
  • The weekly online and monthly printed national newspaper for prisoners and detainees

Search articles and comments

Hmp-yoi chelmsford.

  • Inside Time Reports
  • 13th December 2014
  • East of England , Male Local , Male YOI , Prison Visit

Prison information

Address: 200 Springfield Road Chelmsford Essex CM2 6LQ Switchboard: 01245 552000 Managed by: HMPPS Region: Hertfordshire, Essex and Sussex Category:  Male Cat. B and YOI Link to: https://www.gov.uk/guidance/chelmsford-prison

Description

Chelmsford is a category ‘B’ local and Young Offender Institution

Visit Booking: Online

Use this online service to book a social visit to a prisoner in England or Wales you need the:

  • prisoner number
  • prisoner’s date of birth
  • dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit Children’s Visits:  Children or Family Day once a month

Acceptable forms of ID

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Prison Inspectorates Reports

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Related posts

Prisons: the good, the bad and the ugly, the inspector calls, prison razors: national ban, shannon works, “negative staff culture” blamed for problems at chelmsford prison, revealed: most violent prisons, something missing or outdated.

If you have any information that you would like to be included or see anything that needs updating, contact Gary Bultitude at  [email protected]

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HMP WINCHESTER

One thought on “ hmp-yoi chelmsford ”.

Following remarks on sex offenders. My son suffers from severe brain injury and epilepsy and has made slight offences since his accident. Should be in rehab not in prison. When he had a seizure the nurse him two paracetomol. My son needs specialist care. Agree with the remark about different levels of offending. Let the judicial system get updated on this as they take no notice of my sons brain injury.

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hmp chelmsford visits

  • Crime, justice and law
  • Prisons and probation

Secure video calls with prisoners

How to book and make a secure video call with somebody in prison.

Applies to England and Wales

You can book and take part in a secure video call with a family member or friend in prisons in England and Wales.

Video calls last up to 60 minutes and can have up to 4 people on the call talking to a prisoner. All callers must be on the prisoner’s visitor list and the ‘main caller’ must be over 18. People under 18 can be on the video call, as long as they are on the prisoner’s visitor list.

Every adult prisoner and young person in custody is offered up to two 30-minute video calls or one 60-minute video call per month. The governor may allow additional calls for wellbeing reasons and in exceptional circumstances.

Video call security

You’ll need to follow the usual prison rules around what to wear and how to behave. Remember that all calls are recorded, and prison staff may view or listen to calls as they are happening. The call can be paused or ended if prison rules are not followed.

What you’ll need to make a video call

  • Mobile phone or tablet – this service is not available using a computer
  • An account with a secure video calling application
  • Passport, driving license or another government-issued photo ID
  • Proof of address (if your ID does not include this)
  • The prisoner’s name, number and date of birth
  • Names, dates of birth and addresses for everyone who would like to be on the video call

How to get set up for a video call

You need to use one of 2 apps to have a video call with someone in prison. The app you need to use will depend on the prison.

To find out which app is used by the prison you wish to call, please visit the relevant GOV.UK page for individual prisons .

Step 1: Download and install an app

Download the app being used at the prison.

You can download the Prison Video app via the Prison Video website and Purple Visits app via the Purple Visits website .

Both apps are free and also available from Google Play or the Apple App Store .

You will need to install the app on your phone or tablet.

Step 2: Create an account in the app and add everyone who will be on the call

To create an account on either app you will need to be over 18 years old and have a picture of your driving license, passport or other government-issued photo ID.

It can take up to 24 hours for your account to be verified.

Once verified, set up the call: You must include the names and dates of birth of everyone who will be on the video call. You will also need to upload ID for people over 18.

Finally, add the name of the person you want to want to have the video call with as a ‘contact’.

Step 3: Make a video call request

The exact process of booking a call will depend on the prison.

For some prisons, you will be able to select a possible date and time in the next 7 days in the app. In other prisons, staff will book a date and time following a request from the prisoner.

Either way, you’ll receive a confirmation email when your video call has been scheduled.

Step 4: Get set up for the video call

You need a reliable internet connection. Wi-Fi is recommended, but you can also use 3G or 4G mobile data.

You don’t need headphones for the video call, but it may help with the sound quality.

Step 5: Have the video call

You should open your app ahead of the scheduled video call time and be ready for the call to start. Call times are fixed and cannot be extended.

Calls will be paused if anyone:

  • who is not booked on the call appears on the camera
  • behaves in a way that would not be appropriate for a social prison visit
  • tries to record the call or take a screenshot

If a call is paused, you will need to go through a security check before it can start again.

Tips for a successful video call

Keep the camera still.

Try to keep your phone or tablet as still as possible. It may be best to rest it against something.

Good lighting and a plain background

You must have the call in a private place rather than a cafe or public space. Make sure the room is well-lit. Uneven lighting, for example sunlight, can disrupt the way the system recognises faces.

It is best to sit in front of a plain wall. Pictures or patterns in the background may affect the camera being able to stay focused on your face.

Clear sight of everyone on the call

Make sure that your whole face – and the faces of any additional people – can be seen clearly.

If there are young children on the call, make sure they either look directly at the camera or else stay out of the picture.

The call may be paused if only part of a face or the back of a head can be seen.

Updated to reflect the change to free video calls

Secure video calls information has been updated.

Removed a line about a person's face needing to be in view of the camera at all times so the call doesn't pause. Linked to the prison directory instead of listing all prisons where calls are available.

Added more prisons where video calls are available.

Added to the list of prisons where secure video calls are available

Added prisons where video calls are available

Updated list of prisons offering secure video calls

First published.

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Chelmsford Prison Information

  • Accommodation: The prison consists of multiple residential wings with individual cells for inmates. The cells are equipped with basic amenities, including beds, personal storage, and sanitation facilities.
  • Healthcare: Chelmsford Prison has an on-site healthcare unit staffed with medical professionals who offer primary healthcare services to prisoners. Mental health support and substance abuse programs are also available.
  • Education and Vocational Training: The prison offers educational programs to help inmates improve their literacy, numeracy, and other skills. Vocational training opportunities are provided to enhance employment prospects upon release.
  • Workshops and Employment: Inmates have access to workshops where they can engage in various activities such as woodworking, metalwork, and other vocational programs. These activities aim to develop skills and potential employment options within the prison.
  • Chaplaincy Services: Chelmsford Prison has chaplains representing different faiths who offer religious support and guidance to prisoners.
  • Visitation: Family and friends of inmates are allowed to visit within specified visiting hours. The prison has established guidelines and procedures to ensure a safe and secure visiting environment.

Contact Information

Booking a visit to chelmsford prison.

Prison Phone Calls

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Chelsmford prison information.

  • Monday to Thursday: midday to 4:15pm
  • Saturday: 8am to 11.15am, midday to 4:15pm
  • Sunday: midday to 4:15pm
  • driving licence photo ID card
  • citizenship photo card
  • European Community identity card
  • immigration/HM Customs photo card
  • Birth or marriage certificate
  • Recent utility bill (within last three months)
  • Recent bank statement (within last three months)
  • Paper driving licence
  • Young person’s proof of age card
  • Trade Union or National Students Union membership card
  • Foreign identity or residents card, Medical card (not E111 photo card).
  • be on that person’s visitor list
  • book your visit 3 weeks in advance
  • have the required ID with you when you go

Prison Phone Logo

Chelmsford Prison

Tel: 01245 552000  –  200 Springfield Road, Chelmsford, Essex CM2 6LQ

HMP Chelmsford started life as a county jail back in 1830. It is now a category B prison, holding both adult males and young offenders. Two new blocks were constructed in 1996 to try to address the problem of over-crowding, and in 2013, it was announced that certain older parts of the prison would be closed. Now, the prison has the capacity to hold 745 inmates. If you’d like to find out how to get to HMP Chelmsford.

Tel: 01245 552000

Operational capacity: 745

200 Springfield Road, Chelmsford, Essex CM2 6LQ

Prison Phone packages reduce the cost of calls from HMP Chelmsford by around 75% helping inmates stretch their PINS phone credit further.

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Here’s some facts about Chelmsford Prison

HMP Chelmsford is a category B men’s prison and young offenders institution in Chelmsford, Essex. Opened in 1830, the prison holds up to 745 mainly adult males.

According to the IMB , bullying, violence and self-harm have increased at the prison due to staff shortages.

The prison has recently been adding dogs to the security protocol, to increase security measures after a large upscaling in violence.

Children of imprisoned fathers in HMP/YOI Chelmsford benefit from a unique library plan which hands out world book day books.

The older part of the establishment has four wings, A, B, C and D, running off a central hub. The segregation unit is on A wing and vulnerable prisoners have separate accommodation on D wing. The newer part of the prison has a 12-bed, 24-hour health care unit (known as the extra care unit). E wing provides the integrated drug treatment system. F wing is the first night and induction unit and G wing holds a mixed population, including older prisoners.

To view the latest inspection report, click here .

Visiting hours are between 14:15 – 16:00 (Mon-Thu), 9:30 – 11:00 & 14:30 – 15:45 (Sat), and 14:30 – 15:45 (Sun).

In 1999, the Chief Inspector of Prisons found HMP Chelmsford to be unacceptably dirty, and also revealed that officers were failing to respond to cell alarms. A year later, a further report said conditions were ‘poor and cramped’.

The Sex Pistols played outside Chelmsford Prison on the 30th July 1976.

Alfred Hinds was arrested, sent here, and escaped less than a year later .

Prison Phone offers phone tariffs that reduce the costs of calls from this prison by up to 75%! This enables prisoners to get the support and love that they are missing from home, while reducing costs for the inmate. Find out more below.

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Photos show glimpse inside Chelmsford prison where criminals are kept under some of the tightest security

Former football stars Tony Adams and Ian Wright have both spent time at HMP Chelmsford

  • 04:00, 1 APR 2023

hmp chelmsford visits

Thousands of people will have walked past HMP Chelmsford in the heart of the city centre but, fortunately, only a small minority end up spending time inside. The all-male prison hosts hundreds of people inside and for many people there is a sense of mystery behind what life is truly like behind it's large brick walls and gates.

HMP Chelmsford, on Springfield Road in the city, is Essex's only prison and is classified as a Category B site, the second highest level. This means it will house prisoners that are taken directly from court in the local area (sentenced or on remand), and can also act as a training prison for holding long-term and high-security prisoners.

The site has become relatively well-known in the local area, however. Former Arsenal footballers Ian Wright and Tony Adams are both notable ex-inmates, whilst the popular film Porridge was also filmed at Chelmsford prison .

READ MORE: Face masks, DVD players and other items that HMP Chelmsford prisoners can buy with prison-earned cash

More recently, though, HMP Chelmsford has come under scrutiny with inspectors finding that some inmates were "locked up 22 hours a day" whilst health care appointments could sometimes be cancelled due to staff shortages.

In the most recent inspection, the number of recorded self-harm incidents had increased by 80 (9%) during the previous 12 months compared to the last inspection. Earlier this week the inquest into the death of an inmate who was found unresponsive in their cell was opened at Essex Coroner's Court.

In 2018, meanwhile, an inmate climbed onto the roof of a prison building and began to wave and shout at passers-by. It was a stand-off which lasted around 24 hours. Around 750 men live at the prison according to the Ministry of Justice.

Scroll down to see pictures from the EssexLive archives from inside HMP Chelmsford.

hmp chelmsford visits

Prisoner Kevin White, from Essex, spends time in his cell at HMP Chelmsford in January 2005

hmp chelmsford visits

Inmates have access to gym facilities whilst in HMP Chelmsford

hmp chelmsford visits

As well as an equipped gym, inmates also have access to a library

hmp chelmsford visits

Outside the gym building is the football pitch where parts of the film Porridge was filmed

hmp chelmsford visits

A guard patrols the boundary fencing at HMP Chelmsford

hmp chelmsford visits

A typical two-man cell inside Chelmsford Prison

hmp chelmsford visits

An inmate in 2013 who had access to a TV in their cell, a privilege to only a few prisoners

hmp chelmsford visits

Chelmsford Prison looked far more differently back in the 1880s than it does today

hmp chelmsford visits

An aerial view on HMP Chelmsford as the area looked back in 2014

hmp chelmsford visits

The Healthcare Centre at HMP Chelmsford

hmp chelmsford visits

Rob Davies OBE, Governor at HMP Chelmsford between 2007 and 2013, stood in the prison court yard

hmp chelmsford visits

Prisoners have access to a phone to contact loved ones

  • Most Recent

hmp chelmsford visits

DoingTime,  a guide to prison and probation

IRP Chelmsford

The prison inspectors have made a follow up  IRP to Chelmsford after their inspection in May 2018. In the summary of their report they said:

“At our inspection of HMP Chelmsford in May-June 2018 we made the following judgements about outcomes for prisoners.

  • Safety : Poor,  (2016 not sufficiently good)
  • Respect: Not sufficiently good, (2016 not sufficiently good)
  • Purposeful activity: Poor, (2016 not sufficiently good)
  • Rehabilitation & release planning: Reasonably good , (2016 not sufficiently good)

HMP Chelmsford is a medium-sized local prison holding prisoners on remand and sentenced. It had an operational capacity of over 700 but at the time of this review visit the population had been reduced by about 60 to enable the refurbishments of some wings. However, this reduction was a temporary measure and we were told that HMPPS would increase the population in the very near future. As the prison was overcrowded even with the reduced population, we had major concerns about the return to the unacceptable overcrowding we saw last year and the inevitable impact of this, particularly on safety and decency.

The last full inspection was carried out in June 2018 and we had key concerns in many areas of our healthy prison tests, which had persisted and even deteriorated in some areas since the previous inspection in 2016.

We gave our lowest possible judgement on safety because of several major concerns. For example, the level of violence was very high and some was serious. There was a lack of insight into the causes of violence and little action taken to reduce it, despite a desire by staff to make improvements. Illicit drugs and other banned items were easy to obtain, and the mandatory drug testing (MDT) rate was one of the highest recorded in England and Wales. Prisoners at risk of self-harm were not managed well enough, and there had been a high number of self-inflicted deaths – 16 in the previous eight years.

The living conditions for prisoners were mixed, and there were unacceptable standards of cleanliness and lack of access to some very basic items. Prisoners were immensely frustrated at not being able to resolve even the simplest of problems or get answers to applications. Health care leadership needed improving and some important areas of the provision needed urgent attention.

Purposeful activity also received our lowest judgement. The lack of time out of cell, with many prisoners spending up to 22 hours a day locked up, was a major concern. Although Ofsted was unable to join us at this review visit, it will follow up its concerns about lack of purposeful activity and other provision found in 2018 through a monitoring visit in the near future.

I did not issue an Urgent Notification in 2018 as I had confidence that the new governor would make progress on and strive to make the improvements we were seeking following that inspection.

At this independent review of progress we followed up nine main recommendations. We found good or reasonable progress in four of these, all relating to some of the key aspects of safety and respect that had concerned me last year. In the other five recommendations, we judged there to be insufficient progress.

Levels of violence had continued to increase since last year, but it was clear that action taken by the prison had led to a reduction in serious incidents. There was also better resourcing of the safer custody team and improved analysis of data with a clearer understanding of the causes of violence, alongside the introduction of a range of initiatives to tackle perpetrators and support victims. However, the availability of banned items and the use of illicit drugs continued to underpin much of the violence.

The number of deaths in custody through suicide and the suspected use of illicit drugs remained worrying, but there had been reasonable progress in improving the quality of care for prisoners in crisis or at risk of self-harm. However, the prison needed to keep recommendations from the Prisons and Probation Ombudsman (PPO) under constant review to ensure that progress was sustained.

The prison had made progress in improving living conditions. Major investment in refurbishments on some of the older wings had delivered much needed improvement to the conditions of many showers, toilets and cells. Prisoners now had better access to basic items, such as bedding and pillows, although the prison needed to do more to sustain this advance. The prison had dealt with most of the litter and rubbish we had seen previously in the external communal areas and cell window grilles.

There had also been reasonable progress in the provision of health care. The new provider commenced just two weeks before this review visit and had already begun to address many of our concerns.

I found insufficient progress in achieving the recommendations we made in the remaining five areas. The prison had taken some active steps to stem the flow of drugs and other illicit items into the prison, and this had resulted in a lower MDT rate and a reduction in the contraband thrown over the wall into the prison. However, it was inexcusable that HMPPS had still not equipped the prison with more up-to-date drug detection equipment. For this reason, I judged the progress made since our inspection to be insufficient. Chelmsford needed to make further reductions in the supply of drugs a priority to safeguard prisoners’ health and well-being, as well as making the prison safer by reducing violence and debts.

Consultation with prisoners had improved but needed to be more widely publicised across the prison. The introduction of prisoner information desk (PID) workers was positive but the prison had not addressed the fundamental weaknesses in the application and complaints processes sufficiently well – some prisoners remained frustrated at their inability to gain answers to simple requests or queries.

Time out of cell, although more predictable across the prison, remained very limited, particularly in the evening and at weekends and for those not involved in purposeful activity. Despite the governor’s aspiration to provide at least one hour a day for outdoor exercise, most prisoners still only had 30 minutes, which was not enough.

In rehabilitation and release planning, I had had concerns about the delivery of the community rehabilitation company (CRC)4 contract, and some key weakness in offender management arrangements. The CRC provision through the crime reduction charity Nacro5had shown reasonable progress with clear signs of further advances under way. There had been little development in increasing offender supervisor contact with some prisoners, and the interdepartmental risk management team was not well defined and did not provide the oversight needed for high-risk prisoners being released into the community.

Last year, I clearly noted my confidence in the prison’s capacity for change and improvement, and this was well-founded. The governor continued to set a clear vision for the prison and had retained the support of those around her. We have identified good or reasonable progress in four key areas, and this report makes clear what needs to be done to make advances in the remaining weak areas. While additional regional and national resources had been used to good effect, the lack of more sophisticated drug detection equipment was indefensible, and the easy availability of drugs continued to undermine other progress made.

Peter Clarke CVO OBE QPM                                                 April 2019

HM Chief Inspector of Prisons”

  • Return to Chelmsford

To read the full IRP click the link below:

HMP Chelmsford IRP (516.54 kB) , Report on an independent review of progress at HMP Chelmsford (15-17 April 2019

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Her Majesty Queen Elizabeth II

21 April 1926 to 8 September 2022

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  • / HMP & YOI Chelmsford

HMP & YOI Chelmsford

Report on an unannounced inspection of HMP & YOI Chelmsford by HM Chief Inspector of Prisons (9-21 August 2021)

Inspection report ( 2 MB )

Urgent Notification letter, issued on 26 August 2021, and inspection debriefing paper

HMP and YOI Chelmsford Urgent Notification

Further resources

Population statistics ( 148 kB )

Prisoner survey methodology and results ( 403 kB )

Prisoner survey analysis – Excel workbook ( 433 kB )

Staff survey methodology and results ( 198 kB )

Action plan

HM Prison and Probation Service Action Plan ( 413 kB )

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HMP Chelmsford

  • Drug & alcohol support
  • Employment support
  • Mental health support
  • Housing & resettlement support

How we help

Mental health (iapt).

Improving Access to Psychological Therapies (IAPT) is a nationwide programme of talking therapies designed to treat adults with mild to moderate anxiety and depression. Our IAPT therapies are delivered by fully trained and accredited practitioners and tailored in intensity, duration and disorder-focus according to need.

Our wide range of IAPT interventions and services are based on a stepped care model. Our team of Senior Psychological Wellbeing Practitioners, Psychological Wellbeing Practitioners and High Intensity Therapists deliver Step 1 to 3 interventions. Our IAPT interventions mirror those available in the community where possible.

  • Psycho-educational workshops on various topics e.g. depression, sleep, anxiety management
  • Cognitive Behavioural Therapy (CBT) sessions with a trained Psychological Wellbeing Practitioner
  • Guided self-help in-cell packs based on CBT principles e.g. exercise, sleep, mindfulness
  • Self-help books on prescription
  • Signposting to other services
  • Structured one-to-one counselling and Cognitive Behavioral Therapy (CBT) with a trained High Intensity Practitioner.

Substance misuse

We offer a range of psychosocial and clinical interventions to help clients address their substance misuse.

  • Stepping Stones Drug and Alcohol – a low-medium intensity intervention for those whose alcohol or drug consumption is at harmful or dependent levels.
  • Living Safely Drug and Alcohol – a series of workshops exploring the risks associated with drug and alcohol use
  • Fellowships – we co-facilitate Alcoholics and Narcotics Anonymous (AA, NA) and SMART recovery meetings.
  • Recovery Club – a range of service user led activities such as guitar lessons, gardening, and chess club
  • Clinical services – including opiate substitution therapy (OST) and detoxification
  • Individual key working sessions
  • We offer a wide range of standalone workshops and in-cell packs aimed at harm minimisation, risk reduction and relapse prevention

Employment (IAG)

During the induction process, our information, advice and guidance (IAG) advisors help residents to identify career types and roles best matched to their interests and skills. Based on this information, as well as their prior education, work experience, strengths and areas for development, we then devise an action plan tailored to each resident. We work through the action plan with them in a follow up one-to-one, either face-to-face or using the in-cell phone system.

Working alongside the New Futures Network and other partners, we support residents or learners with their job or apprenticeship search, CV preparation and applications. We also provide disclosure advice and interview practice for residents leaving prison.

Our IAG advisors work closely with other prison teams and our partners in the community to identify the right education courses, distance learning and workshops for our learners.

Housing and resettlement

We have a charitably funded Recovery and Resettlement Worker working at HMP Chelmsford, helping link service users directly into community services on release.

Our partners

  • New Futures Network
  • Genuis Within
  • Beating the Blues
  • Fellowships: Alcoholics and Narcotics Anonymous (AA, NA)
  • Phoenix Futures

How to refer

Any resident can self-refer to our IAPT and substance misuse services. They just have to complete an application or speak to a member of the team. We also accept referrals from third parties. If a staff member or third party refers a resident we will assess the resident if they agree to engage. Our IAG advisors see all residents as part of their induction.

Get in touch

Mental health and substance misuse

Call us: 07958724163

Email us: [email protected]

chat to us online

Online chat

Get confidential advice and support from our friendly team.

Since completing the programme, I have learnt a lot about myself. My family wants to know me, I’m clean and feeling better. I see where I went wrong and don’t want to go through that again. Martyn P, Forward client Read Martyn’s story
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Exterior of HMP Parc

Spate of prisoner deaths at HMP Parc linked to drug spice

Ombudsman says it is likely that at least four of six recent deaths at G4S-run jail in Bridgend are drug-related

A prisons watchdog has issued a warning about a high number of deaths at a privately run prison, most of which are linked to the synthetic drug spice.

The prisons and probation ombudsman, Adrian Usher, said it had confirmed six deaths at HMP Parc in Bridgend, with at least four being drug-related.

Usher urged all prisoners to dispose of any spice in their possession.

In a statement, Usher said: “Over the last few days, we confirmed that six deaths have occurred at HMP Parc in just under one month. I am saddened by this high number, and I offer my deepest condolences to those affected.

“Yesterday, we said that we are not making any assumptions as to whether there is a link between these deaths – however, after initial inquiries, we now believe at least four out of the six deaths are drug-related.

“These deaths likely involve spice, mixed with another family of drugs. There has been a national public health warning issued about this particular drug, the name of which is yet to be determined, but we believe that at least two of the deceased at HMP Parc had taken this substance. It is therefore likely the deaths are all spice-related.

“We urge all prisoners who are in possession of spice to dispose of it immediately. This is a dangerous drug and we do not want to see any more unnecessary deaths occur.”

The prisons and probation ombudsman has been notified of and began investigating 20 deaths at HMP Parc from 1 January 2022 to 20 March this year. This includes the six deaths between 27 February and 19 March this year.

A spokesperson for HMP Parc, which is run by G4S , said: “Our thoughts are with the families and friends of the prisoners who have died recently at Parc.

“We have a comprehensive drugs strategy and are working tirelessly to reduce supply and demand in the prison. This includes robust security measures, working with the police, and engaging substance misuse service providers and health partners to support those in our care.

“We welcome the prison and probation ombudsman warning today of the dangers of psychoactive drugs.”

  • Prisons and probation

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IMAGES

  1. Prisons Minister Visits HMP Chelmsford

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  2. Chelmsford Prison aerial image

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  3. HMP and YOI Chelmsford

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  4. HMP Chelmsford

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  5. Photos show glimpse inside Chelmsford prison where criminals are kept

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COMMENTS

  1. Chelmsford Prison

    Monday, Tuesday, Wednesday and Thursday: 12:30pm to 4:15pm. Saturday and Sunday: 12:30pm to 4:15pm. You need to arrive at the Visitor Centre between 12:30pm and 2:10pm for an afternoon visit. Cut ...

  2. Visit someone in prison

    Visit someone in prison. Use this service to request a social visit to a prisoner in England or Wales. There's a different way to book a prison visit in Northern Ireland or a prison visit in ...

  3. Visits & getting there, HMP & YOI Chelmsford

    Visits & getting there, HMP & YOI Chelmsford. Visits are held Mon-Thu: 14:15 - 16:00 (No entry after 3pm), and Sat & Sun: 09:30 - 11:00 (No entry after 10am) & 14:30 - 15:45 (No entry after 3pm) ... The Prison is 3/4 of a mile from Chelmsford Railway station. If travelling by car:

  4. Chelmsford Prison Telephone Number, Book Visit & Address

    Location and Directions to the Prison. Chelmsford Prison is located at 131-135 Springfield Rd, Chelmsford, Essex. It is easily accessible by both car and public transportation. The nearest railway station is Chelmsford, which is about a 15-minute walk or a short taxi ride away. For those who prefer to drive, the prison is located near the A1060.

  5. HMP & YOI Chelmsford

    HMP Chelmsford. 200 Springfield Road. Chelmsford. Essex. CM2 6LQ. Currently, Ormiston deliver visitor services at HMP Chelmsford. Visits information can be found on their website, the Ministry of Justice website or you can ring the main switchboard on 01245 552000. Remember, there are other ways to contact your loved ones: ...

  6. Prisoners' Family Services

    How do I book a visit to HMP Chelmsford's Visitors' Centre? All visitors to HMP Chelmsford must book their visit in advance. Visits can be booked online here. Visiting Centre Opening times. Monday - Thursday: 12:30 - 16:15; Saturday: 12:30 - 16:15; Sunday: 12:30 - 16:15; Visits gate opens 13:30 - 14:00. Visiting Times

  7. Chelmsford Prison Information, Advice and Prison Support

    You can book a visit to Chelmsford prison by calling the Booking lines: 01245 552 265 and 01245 552 240. Monday to Friday, 8:15am to 11am and 12:30pm to 3:30pm. HMP Chelmsford Prison. 200 Springfield Rd, Springfield, Chelmsford. CM2 6JT. Chelmsford Prison Contact Details. Chelmsford Prison Telephone Number: 01245 552000.

  8. HMP-YOI CHELMSFORD

    Prison information Address: 200 Springfield Road Chelmsford Essex CM2 6LQ Switchboard: 01245 552000 Managed by: HMPPS Region: Hertfordshire, Essex and Sussex Category: Male Cat. B and YOI Link to: …

  9. DOC HMP Chelmsford

    Visiting times: Sat/Sun 09:30 - 11:00 & 14:30 to 16:00. Mon to Thu 14:00 - 16:00. One visitor must be 18 years or over. ... Child 1 Child 2 Child 3 Name Address . Post code Date of birth Age Title: HMP Chelmsford - Visitor's Information sheet Author: HMPS Keywords: noms, national offender management service, HM Prison Service, Last modified ...

  10. Secure video calls with prisoners

    Contents. You can book and take part in a secure video call with a family member or friend in prisons in England and Wales. Video calls last up to 60 minutes and can have up to 4 people on the ...

  11. HMP Chelmsford

    A report on the most recent full inspection of HMP Chelmsford is available on our website, as is the accompanying media release. This IRP visit at HMP Chelmsford took place between 15 and 17 August 2022. Please email [email protected] if you would like more information.

  12. PDF Information for Visitors

    Qualifying rules and conditions apply. Ask the prison or Visitors' Centre for an application pack of pre-recorded tape or telephone the Assisted Prison Visits Unit on 0845 300 1423 between 10.15am - 11.45am and 2.15pm to 3.45pm Monday to Friday. Textphone users can call 0845 304 0800.

  13. Chelmsford Prison Information

    Chelmsford Prison, officially known as HMP Chelmsford, is a Category B local prison located in Chelmsford, Essex, England. Home ... What are the visiting times at Chelmsford Prison? The visitors centre is open: Monday to Thursday: midday to 4:15pm; Saturday: 8am to 11.15am, midday to 4:15pm ...

  14. General Details, HMP & YOI Chelmsford

    General Details, HMP & YOI Chelmsford. HMP/YOI Chelmsford was built in the 1830s as a county gaol, close to the centre of Chelmsford. Two new residential units were opened in 1996 (E and F wings) to relieve overcrowding, and a third unit (G wing) was opened in 2006. It serves courts in Essex, taking men whose homes are mainly in the Essex area.

  15. The historic walk that uncovers 'secret history' of Chelmsford Prison

    There are three chances to join the history walk around the perimeter of Chelmsford Prison. The guide will take you around the key points and tell you the inside stories of what went on inside. They will also tell you about the many showbiz connections to the prison. Chelmsford prison is 200 years old and has a fairly gruesome history.

  16. Visiting the Prison

    HOW TO BOOK FAMILY & FRIENDS VISITS. Phone line: 01933 718888 and select Option 1, followed by Option 1 again. This phone line will be in operation from 10:00 - 13:00 and 17.00 - 19.00. If you are unable to get hold of our visits booking clerk you will have the option to leave a voice message.

  17. Chelmsford Prison

    HMP Chelmsford started life as a county jail back in 1830. It is now a category B prison, holding both adult males and young offenders. Two new blocks were constructed in 1996 to try to address the problem of over-crowding, ... Visiting hours are between 14:15 - 16:00 (Mon-Thu), 9:30 - 11:00 & 14:30 - 15:45 (Sat), and 14:30 - 15:45 (Sun ...

  18. Look beyond the walls of HMP Chelmsford where the most dangerous

    More recently, though, HMP Chelmsford has come under scrutiny with inspectors finding that some inmates were "locked up 22 hours a day" whilst health care appointments could sometimes be cancelled due to staff shortages. In the most recent inspection, the number of recorded self-harm incidents had increased by 80 (9%) during the previous 12 ...

  19. HMP Chelmsford

    FAO The Governor, HMP Chelmsford. 200 Springfield Road, Chelmsford, Essex, CM2 6LQ. The prison has 28 days to respond to your letter. If you are unhappy with the outcome, or if you do not receive a response within 28 working days, please ring the prisoners' families helpline for further advice on 0808 808 2003.

  20. IRP Chelmsford

    HMP Chelmsford is a medium-sized local prison holding prisoners on remand and sentenced. It had an operational capacity of over 700 but at the time of this review visit the population had been reduced by about 60 to enable the refurbishments of some wings. However, this reduction was a temporary measure and we were told that HMPPS would ...

  21. HMP & YOI Chelmsford

    Location. Chelmsford. Report on an unannounced inspection of HMP & YOI Chelmsford by HM Chief Inspector of Prisons (9-21 August 2021) Inspection report (2 MB) Urgent Notification letter, issued on 26 August 2021, and inspection debriefing paper. HMP and YOI Chelmsford Urgent Notification.

  22. HMP Chelmsford

    Book a Visit to HMP Chelmsford To book a visit, go to the official website or call the visit booking line at 01245 552000. Ample parking is available at the prison, including spaces for disabled visitors.

  23. HMP Chelmsford

    HMP Chelmsford. Service delivered in prison. HMP Chelmsford is a prison and young offender institution (YOI) in Chelmsford, Essex for men aged 18 and over. We deliver substance misuse (psychosocial and clinical), mental health and employment services at the prison. Drug & alcohol support.

  24. Spate of prisoner deaths at HMP Parc linked to drug spice

    Last modified on Thu 21 Mar 2024 15.35 EDT. A prisons watchdog has issued a warning about a high number of deaths at a privately run prison, most of which are linked to the synthetic drug spice ...