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This subject looks at how to design and deliver memorable tourism, travel and hospitality experiences to international and domestic visitors in the modern digital era. This includes hotels, resorts and accommodation, bars and restaurants, transport services, leisure activities, and even hospitals and banks. Gain the skills to forecast changes in visitor demand; and manage the social-environmental impacts of tourism and hospitality.

Tourism and Hospitality Management is available as a first major for the Bachelor of Business (BBus) and the Bachelor of Management Studies with Honours (BMS(Hons))[1]. Tourism and Hospitality Management may also be included as a second major or minor in other undergraduate degrees, subject to approval of the Division in which the student is enrolled.

To complete Tourism and Hospitality Management as a single major for the BBus, students must gain 135 points from papers listed for Tourism and Hospitality Management, including 105 points above 100 level, and 60 points above 200 level. Students must complete MRKTG101 , THMGT101 , MRKTG203 , THMGT201 , THMGT203 , THMGT301 , THMGT303 , THMGT304 , and one of WSOMM396 or WSOMM399 .

To complete Tourism and Hospitality Management as part of a double major for the BBus or other undergraduate degree, students must gain 120 points from papers listed for Tourism and Hospitality Management, including 90 points above 100 level, and 45 points above 200 level. Students must complete MRKTG101 , THMGT101 , MRKTG203 , THMGT201 , THMGT203 , THMGT301 , THMGT303 and THMGT304 .

To complete a minor in Tourism and Hospitality Management, students must complete 60 points from the papers listed for the Tourism and Hospitality Management major, including at least 30 points above 100 level. Students must complete THMGT101 .

[1] There will be no new enrolments into the BMS(Hons) from 2024. Students who commenced a BMS(Hons) in 2023 or prior should contact the Waikato Management School for programme advice.

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Prescriptions for the gradcert(thmgt) and graddip(thmgt), prescriptions for the pgcert(thmgt) and pgdip(thmgt).

A Graduate Certificate and Graduate Diploma in Tourism and Hospitality Management are available to graduates who have not included Tourism Management or Hospitality Management at an advanced level in their first degree.

The qualification regulations define the subject requirements for the Graduate Certificate and Graduate Diploma. There are no specified subject papers that must be completed for these programmes.

The qualification regulations define the subject requirements for the PGCert(THMgt) and PGDip(THMgt). There are no specified subject papers that must be completed for the PGCert(THMgt) programme.

PGDip(THMgt) students must complete THMGT502 and THMGT503 ; and 30 points from ANTHY515 , DEVST504, THMGT590, or THMGT591 .

All students should discuss their programme with the Management Student Centre before enrolling.

2024 Catalogue of Papers information current as of : 22 March 2024 8:11pm

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Doctor of Philosophy (PhD) in Tourism Management

This course is available

Level of Study

Doctoral Degree

Next start date

Expected Apr 2024

Hamilton Campus

The degree of Doctor of Philosophy is awarded by the University for research carried out under the supervision of at least two staff members. A PhD can also be presented as a PhD with Publication or a PhD with a Creative Practice Component. The research, which must be the candidate's own work, is written up as a thesis, and may include papers published or intended to be published. The thesis is required to present the case for the research, outline the research undertaken and the findings and conclusions of that research. There is no course work for this degree.

Tourism is one of the world's largest industries and significantly impacts New Zealand's economy – we need experts to steer that growth.

The rapid growth of domestic and international tourism and migration has led to an increasing demand for graduates who have a thorough understanding of tourism in its wider social, cultural, economic and political contexts.

Tourism and hospitality is one of New Zealand's fastest-growing export industries, and it can take your career to new places.

The industry encompasses hotels/resorts, cruise ships, sport and leisure operators, restaurants, cafes, bars, theme parks, entertainment, arts and cultural attractions, special events, and much more.

The study of tourism involves predicting the future – working out what people want from their leisure and travel pursuits, and how those wants are delivered and managed. You'll study the structure of different tourism organisations, aspects of hospitality and leisure, and the environmental and economic impacts of tourism operations.

Employers are looking for skilful, business-savvy managers who can plan, control, make strategic decisions, and understand the legal requirements for this sector - and that's where you come in.

  • Learn how to design and deliver memorable travel experiences
  • Build practical knowledge in areas such as service management, designing operational systems, business strategy, leading teams of staff, and managing financial resources.
  • Gain skills in destination marketing, event management, and inter-cultural communication.
  • Environmental planner
  • Government policy advisor
  • Hotel and resort manager
  • Outdoor leisure manager
  • Regional or national tourism planner
  • Tourism operations manager
  • Events planner
  • Gaming management
  • Restaurant manager

Start Date: The first day of any month from February to November

Entry criteria

To qualify to enrol for the PhD, an applicant must

have qualified for the award of a New Zealand bachelors degree with honours or master's degree,1 in a field relevant to the proposed research with at least second class honours (first division) or distinction, or for a qualification considered by the Academic Board to be equivalent, or

have qualified for the degree of Master of Philosophy (MPhil) in a field relevant to the proposed research, or

have enrolled for the degree of Master of Philosophy (MPhil) in a field relevant to the proposed research and demonstrated that they are able to transfer to the PhD, or

have passed qualifying papers at a satisfactory level in a field relevant to the proposed research, and

have demonstrated research ability, normally at least 30 points of research in an honours or master's degree, or significant professional research experience, or equivalent, or

in exceptional circumstances have produced other evidence to the satisfaction of the Postgraduate Research Committee that they have adequate skills and knowledge to proceed with the proposed research.

You also need to meet an English language entry requirement as follows: IELTS (Academic) score of 6.5 overall (no band less than 6.0); iBT (internet based) TOEFL - 90 with a score of 21 in writing; Pearson PTE Academic - Overall score of 58 and no PTE communicative skills score below 50; University of Waikato College - Successful completion of Level 8 with a B grade average in the Certificate of Attainment in English Language (CAEL) programme.

Note: Application closing dates will be 31st January, 31st May and 30th September.

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Part of the UNWTO International Network of Sustainable Tourism

The Waikato Monitoring Centre is part of the UNWTO International Network of Sustainable Tourism Observatories (INSTO); a network of tourism observatories monitoring the economic, environmental and social impact of the tourism at destination level.

The initiative is based on UNWTO’s long-standing commitment to support sustainable and resilient growth of the sector through measurement and monitoring, fostering the evidence-based management of tourism.

Nurturing a dynamic network of partners that strive together towards creating healthy places for tourists and the host communities, leaving resilient destinations for future generations.

INTERNATIONAL REPUTATION

The University of Waikato's tourism programme has been continually well ranked globally  by the Shanghai Rankings and the QS World University Subject Rankings.  It has also been recognised by the New Zealand PBRF (Performance Based Research Fund).

The INSTO Waikato programme is a member of the United Nations World Tourism Organization's International Network of Sustainable Tourism Observatories since 2017 and its activities centre on the seaside resort of Raglan.   Since this period we have examined visitor and resident perceptions of Raglan, examined programmes of waste management and looked at issues of the impact of tourism and the peer-to-peer home rental services on the renting of homes in Raglan. In 2019 a first report on Waitomo was also authored. The programme is incorporated into the teaching curriculum of the tourism major of the Bachelor degrees at the University of Waikato Management School.

The programme's research director is Professor Chris Ryan, who was named as one of the world's top 1% of researchers in a PLoS One survey of global researchers.

We are proud to be associated with the tourism industry in the Waikato region, as well as having close links with tourism stakeholders in New Zealand and China.

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Opportunities and Challenges of Cultural Heritage Tourism: Socio-economic politics of sustainable tourism in South Sulawesi Province, Indonesia

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Oneida County Tourism excited to welcome guests from far and wide for IIHF tournament

waikato uni tourism

While tourism has been on the rise in Oneida County in recent years, the International Ice Hockey Federation Women's World Championship in Utica will kick things up a notch.

An interior view of the Adirondack Bank Center in Utica, NY.

With teams and their staff already arriving and staying at Turning Stone Resort Casino and hockey fans pouring in from across the United States, Canada and the world to catch the action on the ice, Utica is set to play host to thousands of visitors for the tournament, which runs April 3-14.

Oneida County Tourism President Sarah Foster Calero said she and her staff couldn’t be more excited about this unprecedented event.

“This is, as far as I know, the biggest event that will have ever been hosted in Utica and Oneida County,” Calero said. “I think we're used to the Boilermaker and we've seen what that can do for the area, like the economic impact and just how many people it brings in, but with IIHF, I think this is even a different level.”

Nicole Kelly, general manager of Utica University Nexus Center, also noted the air of excitement surrounding this momentous occasion.

“Anytime you're welcoming the top women in a sport from the entire world into your community, it's an incredible honor,” Kelly said. “And I think the fact that the IIHF and USA Hockey awarded Utica, Oneida County, the Adirondack Bank Center and the Utica University Nexus Center with this honor is tremendous."

"And we've really flipped into high gear. I know our entire staff is working on making this the best and most memorable event possible. And I know Oneida County is a main sponsor of the event, and has made a full commitment to making sure that this is a once-in-a-lifetime experience for all involved.”

Be our guest

Oneida County Tourism wants to be like a concierge service for out-of-towners, starting from the moment guests receive their room keys. Calero said that the agency has ordered 50,000 key card inserts for every hotel and motel in the county which will include QR codes leading guests to the Oneida County Tourism website .

From there, visitors can find links to everything from the tournament schedule and ticketing to the Heart of NY Craft Beverage Trail .

Calero said that Oneida County Tourism has launched a new tourism tool called the Discover Utica trail. Modeled after the craft beverage trail, it features over 100 local businesses and uses a web application and GPS, allowing users to “check in” with their phones at each location.

Checking in to businesses allow users to accrue points which can be used towards prizes. 

Visitors can access the Discover Utica trail here and sign up for free via email or SMS.

“People will look for things to do,” Calero said. “Let’s just say they’re people from Canada who are here to see their family member play, but their games are spread out, so they have downtime. And we want to encourage them to explore Utica and Oneida County because that just contributes to that underlying factor of having a huge economic impact on the area.”

With the Discover Utica application, users only have to check in to five businesses to win a limited-edition IIHF-themed poster designed by local artist Maria Vallese, who goes by the nom de paintbrush Retro Sorrento. The poster highlights Utica attractions like the Stanley Theatre and the Adirondack Bank Center. Its design also includes the Haudenosaunee flag in acknowledgment of the Oneida Indian Nation's heritage and importance in the region.

Oneida County Tourism will mail prizes to Discover Utica trail users once they return to their homes, whether that’s Syracuse or Montreal.

Robust promotion

Calero said that her organization has been working closely with other stakeholders to promote the tournament. They’ve erected four billboards across Oneida County to help drive local awareness and coordinated social media campaigns that target locals, folks in Canada and people within the six-hour drive radius that Calero refers to as the tourism sweet spot. 

“It's been very collaborative, and that really just comes down to the fact that we’re talking USA Hockey, IIHF, Oneida County, the Adirondack Sports Council –  there are a lot of involved partners, and they've been helping us get what we need,” Calero said.

Oneida County Tourism has its Welcome Center right in Union Station, and train passengers will be greeted by banners announcing the tournament, courtesy of the Adirondack Sports Council. Visitors can also grab game schedules and travel guides from the Welcome Center, which is open seven days a week.

Kelly expressed appreciation for the support that Oneida County Tourism has provided.

“They’ve been instrumental in helping promote the event,” Kelly said. “And obviously, they are the tourism board for Oneida County, and Oneida County is the main driver behind the IIHF World Championships even being here. So there has been a lot of inter-communication and co-promotions between our entities, and we look forward to it only increasing as the event draws closer.” 

Oneida County Tourism is planning to set up a booth at the Subaru World Championship Village at 470 Whitesboro St. in Utica, where they will also distribute travel guides and brochures. The village will feature a Ferris wheel, interactive games, live music and more. 

Michael Lehr, director of marketing for Mohawk Valley Garden, emphasized that the village will create even more fun for locals and visitors alike on top of the games.

“It’s going to be a massive festival as well,” Lehr said.

A rush of activity and energy

Between the beverage trail, Discover Utica trail and various travel guides, Calero hopes that visitors to the county will have no trouble finding places to eat, things to do in between games and attractions to explore in addition to the fan village.

Oneida County Tourism wants to show off what the county has to offer and is excited about the economic impact that the tournament will create, with thousands of visitors spending their money locally at restaurants, gas stations and more.

“Our main goal is to bring people into Oneida County, have them stay here, but this whole thing really comes down to, what is the experience going to be like for people who have come from out of town? What is it going to be like for these teams?” Calero said. “We want them to have the best possible impression of Oneida County, and that kind of relies on people who live here too, because they're going to be interacting with us, they'll be visiting our local businesses. So if people who live here are aware of what's going on, I think that really brings it to the next level.”

Lehr said he anticipates that locals and visitors alike will get caught up in the exhilaration of the tournament.

“The big thing will just be that the whole city’s going to kind of have this vibe and energy that will get created in a couple of days,” Lehr said. “I think by April 5, everyone's going to feel like it's a world championship in the whole city. I think that's what locals will start to pick up on is, ‘Oh, this is something that is huge for our area, changing our area.’ And I think that energy will infect everybody pretty quickly.”

Watch CBS News

Body of missing University of Missouri student Riley Strain found in river in West Nashville

By Kerry Breen

Updated on: March 22, 2024 / 1:50 PM EDT / CBS News

A body found in a river in West Nashville on Friday morning has been confirmed to be  missing University of Missouri student Riley Strain , the Metropolitan Nashville Police Department said.

Strain's body was recovered from the Cumberland River in West Nashville, about eight miles from downtown, police said on  social media .

Metropolitan Nashville Police Department Chief John Drake said in a news conference that "there is no other evidence that suggests anything other than" Strain falling into the river, noting that he still had his clothes, watch and other identifying items on him. 

Police added that no "foul play-related trauma was observed" and an autopsy is pending. Strain's family has been informed, Drake said.  

riley-strain-nashville-pd.png

Strain, 22, disappeared while on a fraternity trip to Nashville, and was last seen on March 8, shortly after being kicked out of Luke's 32 Bridge, a bar owned by country singer Luke Bryan. The bar said its records show he ordered one alcoholic drink and two glasses of water. 

Surveillance video showed Strain walking alone in downtown Nashville. He was last seen at around 9:52 p.m. The friends he was with reported him missing just after 1:30 a.m.   

In a message to its student body , the University of Missouri said that Strain had traveled to Nashville to attend his fraternity's spring formal event. 

In recent days, the search for Strain has focused on area waterways after his debit card was found along a Nashville river. Officials first focused on Cumberland River's downtown section before expanding the search to include more of the river, including the Cheatham Dam, which is about 40 miles from downtown Nashville. The search has involved helicopters, boats and ground crews. Police also shut down the dam to inspect debris that floated to the surface, CBS affiliate  WTVF  reported.  

Strain's body was found by workers at a company on the river shortly after 7 a.m., Drake said.

riley-strain-thumbnail.jpg

"They removed something from the river and as they moved it they noticed Mr. Strain and called it in," Drake said. The police chief said that officers had planned to search this area of the river today, noting that because of Strain's height and weight it was believed his body could be surfacing in the area soon. 

Drake said that the police department received over 200 tips during the search for Strain, and thanked the community for their attempts to find him. He also said his "heart and prayers go out" to Strain's family. 

The Cumberland River is a major waterway that runs over 680 miles through Kentucky and Tennessee. Multiple dams dot the river.

The Metropolitan Nashville Police Department has been working with the Cheatham County Sheriff's Office to conduct downriver operations. The United Cajun Navy, a volunteer disaster relief organization, has also participated in the search. 

After Strain's body was found, Nashville Mayor Freddie O'Connell said on social media that the city would "continue to work toward improvements in safety in a variety of ways."

"This is not the outcome that anyone hoped for – especially his parents and everyone who loved him," O'Connell wrote. 

The University of Missouri emphasized that resources were available for students and staff affected by Strain's death and disappearance.

"As the Mizzou community mourns Riley, we are keeping his family in our thoughts and offering support," the school said. 

The college student's parents have been in Nashville since the search began. Chris Whiteid, Strain's stepfather, told  ABC News  on Wednesday that the family had already started bracing for the worst-case scenario.

"Put yourself in our shoes. Everybody knows it. Everybody's thinking it," Whiteid said. 

  • Riley Strain
  • Missing Person

Kerry Breen

Kerry Breen is a reporter and news editor at CBSNews.com. A graduate of New York University's Arthur L. Carter School of Journalism, she previously worked at NBC News' TODAY Digital. She covers current events, breaking news and issues including substance use.

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  1. Tourism Management: University of Waikato

    The study of tourism involves describing, explaining, and forecasting the intentions, activities, and experiences of people in leisure and travel pursuits, as well as understanding the social, cultural, and environmental implications of tourism activity. The rapid growth of domestic and international tourism has led to an increasing demand for graduates who have a functional and critical ...

  2. Graduate Certificate in Tourism and Hospitality Management

    Contacts. Waikato Management School. Phone: 07 838 4303. Email: [email protected]. <p>Tourism and hospitality is a major player in New Zealand's economy - and we need experts to steer that growth in the right direction. This short qualification will develop some of the skills needed to run a travel or hospitality business.</p>.

  3. Tourism and Hospitality Management

    Waikato is ranked 24th globally for Tourism and Leisure Management in the QS World University Rankings 2017; and 16th best in the world in the Shanghai Rankings Global list 2017. Based on our strong academic credentials, in 2017 Waikato Management School was chosen by the United Nations World Tourism Organisation (UNWTO) to host New Zealand's ...

  4. PhD Study

    PhD study. Waikato's doctoral programme in Tourism and Hospitality Management follows the UK tradition of the award of a doctoral degree by thesis. Students are required to have appropriate entry qualifications and may be required to undertake a course in research methods and epistemologies. Please note that students are also required to defend ...

  5. Tourism

    The China-New Zealand Tourism Research Unit is based at the University of Waikato. The research unit offers excellent opportunities for Chinese students to conduct doctoral and masters research with some of the top scholars in both New Zealand and China. Students can conduct research in China knowing they may have local supervision as well as ...

  6. Tourism and Hospitality Management (2024)

    To complete a minor in Tourism and Hospitality Management, students must complete 60 points from the papers listed for the Tourism and Hospitality Management major, including at least 30 points above 100 level. Students must complete THMGT101. [1] There will be no new enrolments into the BMS (Hons) from 2024.

  7. Tourism Management, Master

    University of Waikato; Tourism Management ; About. Set yourself up as a future business leader and rise to the top of your profession with specialist management expertise. Get the edge over other graduates with a Master of Tourism Management from Waikato's Triple Crown Accredited business school at the University of Waikato.

  8. Tourism and Hospitality Management, Bachelor

    About. Tourism and hospitality, studied at the Tourism and Hospitality Management programme at the University of Waikato, is one of the world's largest industries and a major player in New Zealand's economy - we need experts to steer that growth. Learn how to manage sustainable operations that will make a lasting impressions on visitors.

  9. Tourism Management, M.Phil.

    The Tourism Management at the University of Waikato is a one-year research-based degree in which candidates undertake a programme of supervised research which critically investigates a topic of substance and significance. University of Waikato. Hamilton , New Zealand. Top 3% worldwide. Studyportals University Meta Ranking.

  10. Doctor of Philosophy (PhD) in Tourism Management

    Tourism is one of the world's largest industries and significantly impacts New Zealand's economy - we need experts to steer that growth. The rapid growth of domestic and international tourism and migration has led to an increasing demand for graduates who have a thorough understanding of tourism in its wider social, cultural, economic and ...

  11. The Waikato UNWTO Tourism Monitoring Observatory

    The University of Waikato is proud to be associated with the tourism industry in the Waikato region, as well as having close links with tourism stakeholders in New Zealand and China. Our China-New Zealand Tourism Research Unit has built upon almost two decades of work to become a formal research unit reporting to the Waikato Institute of ...

  12. University of Waikato Campus Walks

    The lakes based on campus at the University of Waikato provide three peaceful lakeside walking trails. With collections of plants from the Waikato Basin, grouping of native podocarpus, a Magnolia grove and a collection of exotic trees, the Lakeside walks are a great short walk option. ... While Hamilton & Waikato Tourism will do its utmost to ...

  13. The Waikato UNWTO Tourism Monitoring Observatory

    The University of Waikato's tourism programme has been continually well ranked globally by the Shanghai Rankings and the QS World University Subject Rankings. ... We are proud to be associated with the tourism industry in the Waikato region, as well as having close links with tourism stakeholders in New Zealand and China. CONTACT US. Name ...

  14. Opportunities and Challenges of Cultural Heritage Tourism: Socio

    I bring together the theories of postcolonialism and sustainability to examine the conduct of cultural heritage tourism primarily to investigate whether policies of the government have achieved sustainable principles. This research was carried out in Indonesia, a country that has been utilising cultural heritage as tourism attraction.

  15. Research

    Past publications with BISU include a book on Tourism in China by Professors Ryan and Gu (Routledge: New York, 2009), and a number of papers on issues relating to the Chinese hotel industry and tourism in China. Associate Professor INSERT NAME HERE lectures at BISU, while Professor Chris Ryan is a Visiting Professor at that university.

  16. Oneida County Tourism to welcome IIHF tournament guests

    Oneida County Tourism is planning to set up a booth at the Subaru World Championship Village at 470 Whitesboro St. in Utica, where they will also distribute travel guides and brochures. The ...

  17. Our PhD Students

    Ann Cameron Thesis title: Hospitality and the Social Capital of Hotel Work in New Zealand popular media from 1880 Supervisor: Dr Jenny Cave Ann completed a BCA at Victoria University of Wellington, majoring in marketing and accounting. She moved into Hospitality via a Graduate Diploma at AUT and time working as a research assistant at the New Zealand Tourism Research Institute.

  18. Virtual Experience and Tour: University of Waikato

    Welcome to Our Virtual Experience. Take a virtual tour through our university and find out if Waikato is the right fit for you. Explore our campuses, get a taster for our kiwi learning style, meet some of our team and hear from our students about their experiences. Skip to a section using the links below.

  19. Body of missing University of Missouri student Riley Strain found in

    Riley Strain, a 22-year-old University of Missouri student, disappeared while on a fraternity trip to Nashville, and was last seen on March 8.

  20. University of Waikato

    Vice-Chancellor honoured by Vietnam Government for educational contributions. University of Waikato Vice-Chancellor, Professor Neil Quigley, has received a prestigious award from the Government of Vietnam, recognising his continued efforts in fostering collaboration between Vietnam and New Zealand, and the University of Waikato. 25 Mar 2024 4 ...

  21. Waikato Management School: University of Waikato

    Waikato UNWTO Tourism Monitoring Observatory; China-NZ Tourism Research Unit; Student Experience. WMS Student Experience. Management Student Centre (MSC) Work-Integrated Learning (WIL) Peer Support Programme; ... The University of Waikato Te Whare Wānanga o Waikato; Site Feedback & Requests;

  22. Vice-Chancellor honoured by Vietnam Government for educational

    University of Waikato Vice-Chancellor, Professor Neil Quigley receives the Award of Merit for the Cause of Vietnam's Education from Minister of Education and Training, Nguyen Kim Son. University of Waikato Vice-Chancellor, Professor Neil Quigley, has received a prestigious award from the Government of Vietnam, recognising his continued ...