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• Frankfinn TRAVEL ASSIGNMENT

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AKANKS HA YADAV

BATCH :A4 (2014)

INDEX INTRODUCTION.

ACKNOWLEDGEMENT.

PASSANGER DETAILS.

TOUR PACKAGE DETAILS.

FLIGHT AND ACCOMODATION DETAILS.

SIGHT SEEING.

AIRPORT SERVICES.

INTERNATIONAL CONVENTIONS,AGREEMENTS AND TRAVEL ORGANISATION.

BIBLOGRAPHY.

ACKNOWLEDGEMENT

I am very greatful to Frankfinn Institute Of Airhostess

Training for giving us this travel assignment.

I am also greatful to my faculty Mr. Khan for his guidance and ssupport.

Through this assignment we came to know more about the Aviation industry and the world.

I am greatful to Frankfinn Institute for guiding me ahead with my difficulties and being my encouragement and support throughout.

- AKANKSHA YADAV

A4 BATCH ( 2014)

REQUIREMENT ( PASSANGER DETAILS)

I Ms. Akanksha Yadav , managing director of POOJA TRAVEL

Mr. Vinod Kapoor ,wants to go on a trip with hi wife and son abhishek

who is 10 year old.

Mr. Vinod stated that his son is very fond of visiting zoo ,safari parks and

The entire package is planned out considering the requirements of the

TOUR PACKAGE DETILS

AUSTRAILIA TOUR -6D/5N

INR- 1,25,255/-

THILAND TOUR-6D/5N

INR-85,899/-

TOTAL FAIR -2,11,154/-

Inclusive of return airfare + taxes, airport transfer, buffet breakfast and

dinner, hotel accommodation.

DOCUMENTS REQUIRED FOR THE TRIP TO AUSTRALIA

A valid passport or other valid travel documents.

A valid visa or authority to enter Australia ( including

electronic visas).

A completed and signed incoming passenger card

including health and character declaration.

ITENARY FOR THE TRIP

•Departure from

Chatrapati Shivaji

international airport

,Mumbai (BOM)

•Journey by Air India

BOM-KUL-MEL,20 NOV

2013 at 1315 hrs.

•Arrival (KUL)-2055 hrs.

•Departure -2230 hrs.

AUSTRALIA!!!!

CUSTOMS RULES IN AUSTRALIA ( IMPORT REGULATIONS)

Free import provide goods are carried by passenger.

GROUP 1: General goods not exceeding AUD 900 for passenger 18 years and over( AUD

450 for passenger under 18 years), including gifts, cameras, electronic goods ,perfumes

,sports equipments etc.

Personal goods are free from duty and taxes if they are : owned and used by passenger

overseas by 12 months or more

imported temporarily ( a security may be required by customs)

GROUP 2: ALCOHOL. 2.25 ltrs. Of alcoholic beverages per person aged 18 yrs and above.

GROUP 3- Tobacco: 250 cigrates or 250 grams of tobacco products per person 18 years

and above. One open packet containing 25 cigrates or less is also allowed.

CURRENCY RULES -CURRENCY EXPORT REGULATIONS:

Local currency (Australian dollars AUD) and foreign currencies: no restrictions up to AUD 10,000; ( or equivalent in freely convertible currency)

Warning: Any amount of Australian or foreign currency in coins and bank notes exceeding AUD 10,000; ( or equivalent in freely convertible currency) has to be declared in a Cross Border Movement Report (CBMR).

Other than coins and bank notes : travelers entering/departing Australia must declare if requested one of the following barear negotiable instrument (BNI):

o Bill of exchange

o Promissory notes

o Barear bond

o Traveler's chaque

o Money order ,postal order or similar order.

o Negotiable instruments not covered by any of the above paragraphs

Capital : Canberra

Language: English

Currency : 1 Australian dollar= 53.4873535 INR

Australian time difference= GMT+ 9.5

•Arrival at Melbourne

Airport (MEL), at 0920 hours

,21 November 2013.

•A Tourist Bus will be

accompany the passenger to

• Booking done in the best

hotel in Melbourne city,

MANTRA TULLAMARINE HOTEL

GREAT OCEAN ROAD

The passenger take rest in their rooms and freshen up.

Have breakfast in the hotel .

They are taken for the ride along the great ocean road.

The railroad idea was rejected when the costal residents

begin calling for easy transport.

Hence, construction begin on the great ocean road in

1919. The great ocean road was officially opened in 1932.

. After the ride, passenger

will return to the hotel in

the afternoon.

They have lunch and rest

in afternoon.

In the evening a tour of

Melbourne city is taken.

Every evening a pared is

performed by penguins in

the Philip island

ARTHUR’S CHAIR HOT AIR BALOON RIDE

SOUTHERN STAR -OPENING

Another beautiful place to see in the southern star.

The project undertaken by ING REAL ESTATE and

managed by Hansan Yunchen.

The cost of $ 100 million to construct between

2006-2008,and was expected to attract 1.5 million

visitors to attract every year.

SOUTHERN STAR

VICTORIA MUSIUM ROYAL BOTANIC GARDEN

DAY -4 ( 23 NOV 2013)

On 23 November

2013- 0830 hrs

departure for Sydney

via Virgin Australia

895 – MEL-SYD.

Arrival at Sydney

(SYD) airport at 1055

hrs,23 November 2013.

Accommodation at: NOVOTEL ROCKFORD DARLING HARBOUR

(8 STAR RATING)

RECEPTION ROOMS

HOLIDAY IN SYDNEY.....

“Soak up Sydney's gorgeous harbor ,attractive outdoor lifestyle and great natural beauty.”

Learn to surf at BONDI

BEACHES or swim in the

calm waters of COOGEE.

KAYAK under the

SYDNEY HARBOUR

BRIDGE or wave at the

Opera House as you ride a

ferry across the harbor to

THE BONDI BEACH

‘BONDI’ or ‘BOONDI’ is an

Aboriginal word meaning

water breaking over rocks or

noise of water breaking over

The Australian Museum

states that Bondi means “ a

place where a flight of nulls

took place”.

GOLD COAST SEA WORLD

After breakfast, depart for a full filled tour

of sea world, on seat in coach basis.

Sea world is a marine mammal park

,oceanrium, and theme park located on the

Gold Coast , Queen’s land Australia. It

includes rides ,animal exhibits ,shows ect.

Some of the popular rides and shows are

Sea Viper, Jet Rescue, Pirates Unleashed,

Fish Detective,ect

You will be transferred back to hotel on

seat on coach basis.

OPERA HOUSE

The opera house is a replica of

the Lotus Temple in India.

The Sydney opera House is a

multi-venue performing arts

centre in the Australian city of

It was conceived and largely

built by Danish architect,Jorn

Ustan , final opening in 1973

after a long gestation starting

with his competition –winning

design in 1957.

THE GREAT BARRIER REEF

The great barrier reef is a great and

extremely ancient, enormous host

of living things, perhaps as much as

twenty million years.

There is a diverse range of living

organisms such as

coral,algea,sponges,snakes,fish

warms,starfish,tortuls,mollucus

,snake, and an extraordinary array

of thousands of species of plants

and animals.

Departure from Sydney

(SYD) airport, at 1515

hrs- 26 nov 2013 ;SYD-

BKK via JETSTAR 27.

BANKOK,THAILAND

at 2030 hours.

DOCUMENTS REQUIRED FOR THE TRIP TO THAILAND

You need a valid passport that will not expire within next six months

.Your passport must have an empty page for visa.

You will need at least two 2-by -2 inch passport size photos .They should

be full face photos with a light colour background , taken within the six

months of the date of your application.

You will need to provide a copy of your itinerary for your Thailand trip

or proof of a round-trip airline ticket.

You will need copy of your recent Bank statement ,that shows an

available balance of at least $ 500 per individual or $ 1,000 for a

EXPERT REGULATIONS:

Free export of tobacco products and/or tobacco :

any quality.

Prohibited ( without license):

Antique or objects of art ,whether officially

registered as art or not .

Religious articles(excluding a small Buddha image

normally carried on person ).

CURRENCY RULES

Currency Import Regulations:

Local currency : up to THB 50,000- per person or THB 10,000 ; per family

holding one passport. Foreign currencies : unlimited however ,amount of

foreign currency exceeding USD 20,000:- (or equivalent) must be declared to

a custom officer upon arrival of all travelers.

Currency Export Regulations:

Local currency : up to THB 50,000 per person or THB 10,000 ; per family

Welcome to Bangkok ,one of the most cosmopolitan and

contrasting, compelling of Asian cities. A steamy pulsating, yet smiling

metropolis of more than ten million, intense at first, but addictive as

anything. Bangkok is a national treasure house and Thailand spiritual,

political ,commercial. Educational ands diplomatic centre. Major

tourist attractions including glittering Buddhist temples ,places

,timeless ,Venice of the east ,canal and river senses ,classic dance

,extravaganzas, and numerous shopping centers.

ARRIVAL TO PATTAYA: After your arrival in Bangkok ,and

transferred to Pattaya which is a short 2 hours drive from Bangkok

.check in to the hotel . TIME TO RELAX!!!

THE ALCAZAR SHOW WITH CULTURAL ELEPHANT SHOW

A world famous cabaret,

featuring a grand theater with

1200 seats and thousands of watt

of pulsating sound the Alcazar

show is a unique blend of acting

,dancing, design, stage and

glamorous actors performing

together in an unforgetfull

mélange of light, sound and

colour .truly a visit to this show

will make your journey worthy.

Overnight at hotel .

PATTAYA-CORAL ISLAND

After breakfast ,you will be transferred to the sparking blue water of

Gulf of Thailand by a speedboat and arrive at the idyllic CORAL

ISLAND (KOH LAN), where you will spend the day luxuriating

under the welcoming tropical sun. you can lounge, swim,

parasailing or simply enjoy the sun at the island’s golden beaches.

You all have the viewing the coral island around and boats or

Upon the return from the island you will enjoy a scrumptious Thai

lunch. Later return back to the hotel. Overnight at hotel.

CORAL ISLAND

CITY AND TEMPLE TOUR

After buffet breakfast to the hotel , check out of the hotel , you will make

the pleasant journey back to Bangkok. Later on , enroute proceed for

half day city tour on seat in coach bases. Bangkok takes great pride in a

large number of fascinating temples around the capital . The major once

normally visited are Golden Buddha Temple- watt trimits-

housing a 5 and a half tone solid golden Buddha statue. Reclining

Buddha Temple- watt po-46ft. Tall, reclining Buddha statue. check

in to the hotel.

You can shop as in the floating markets as Bangkok is famous for

electronics and best cloths, overnight stay at hotel.

GOLDEN AND RECLINING BUDDHA TEMPLE AND

SOME MARKETS IN BANGKOK

BANGKOK TOUR

After buffet breakfast in the hotel ,you can take a optional tour of full

day to SAFARI WORLD with MARINR PARK ,with extra charges

.Thailand’s greatest open zoo and leisure park that offers a great

variety of entertainment for everyone. Whether it is an exciting safari

drive through the picturesque African wilderness setting ,an intimate

encounter with our friendly dolphins or an action pack spectacular

stunts, safari world has it all, overnight stay in hotel at Bangkok.

DUSIT ZOO SAFARI MARINE WORLD

BANGKOK’S DREAM WORLD WITH SHOW TOWN

Dream world Enjoy the American breakfast at the hotel and

the we will take you to the Dream World with

Snow Town, the land of world class happiness.

You will experience spectacular atmosphere,

have fun with numerous rides at its four of

Dream world Plaza, Dream World Garden,

Fantasy Land, Adventure Land.

Also be thrilled by the Hollywood Live Action

Overnight stay at the hotel.

DEPARTURE 2 DECEMBER 2013

Depart Thailand From Bangkok

BKK-BOM via Indigo 32 .

Departure at 1335 hrs. on 2

December 2013.

Arrival at Mumbai airport –

1650 hours.

AT THE CHECK-IN COUNTER

At check-in counter the passport and visas are checked.

After this, the boarding card is handed over to the

passenger that includes his name ,flight number, gate

number, seat number, meal preferences,etc.

His baggage is weighed and kept on the convayer belt as

check-in baggage.

The permitted total weight for a checked baggage for an

economy class passenger is 20 kgs per passenger.

AT THE IMMIGRATION DEPARTMENT

The immigration officer will confirm all the details in the

He will confirm whether the photo in the passport is same

as your face.

He will check the visa and ask few questions related to

Example:- What was your purpose of your trip to that

AT THE CUSTOM COUNTER

After the immigration counter the passenger moved further to the

custom counter.

If any passenger is carrying any valuable material with him ,if yes, then

he has to declare it to the custom department.

If he fears that his material will get damaged during the journey , he can

declare the value of that material .

Value declaration s for those materials which are above USD 1500 and

below USD 2500.

SECURITY CHECK-IN AREA

After being checked by the custom department then comes security area.

It is also known as the holding area .

Here, the passenger are seated ,until their flight’s announcement.

after the announcement the passenger board the flight.

INTERNATIONAL TRAVEL ORGANISATIONS INTRODUCTION:

In order to enter in the travel industry , one must know the basic knowledge about the

arrangements made by the various organizations for passenger travel and airline

flight organizations

1. IATA(International Air Transport Associations)

2. UFTAA(Universal Federation Of Travel Agent’s Associations)

3. PATA( Pacific Area Travel Associations)

4. ICAO(International Civil Aviation Organization)

5. WARSAW CONVENTION

6. MONTREAL CONVENTION

7. CHICAGO CONVENTION

IATA(International Air Transport Associations)

IATA was formed in April 1945, in

Havana, Cuba. It is the successor to the

International Air Traffic Association,

founded in The Hague in 1919.

IATA had 57 members from 31 nations,

mostly in Europe and North America.

Today it has over 270 members from

more than 140 nations in every part of

MOTTO:- “to represent, lead and serve

the airline industry”.

UFTAA (Universal Federation Of Travel Agent’s Assertions)

The United Federation of Travel

Agents’ Associations (UFTAA)

emanates from the Universal

Federation of Travel Agents’

Associations created in Rome, Italy,

on November 22nd, 1966.

UFTAA was originally founded as a

result of a merger of two large world

organizations, FIAV and UOTAA,

recognizing the need to unify travel

agencies and tour-operators into one

international federation.

PATA(Pacific Area Travel Associations)

Since 1951 PATA has led from the

front as the leading voice and

authority on travel and tourism in

the Asia Pacific region

PATA’s events are create millions

of dollars of new business each year

for its members

Thousands of travel professionals

belong to 41 active PATA chapters

worldwide and participate in a wide

range of PATA and industry events.

ICAO(International Civil Aviation Organization)

A specialized agency of the United

Nations, the International Civil

Aviation Organization (ICAO) was

created in 1944 to promote the safe

and orderly development of

International Civil Aviation throughout

It sets standards and regulations

necessary for aviation safety, security,

efficiency and regularity, as well as for

aviation environmental protection.

The Organization serves as the forum

for cooperation in all fields of civil

aviation among its 191 Member States.

WARSAW CONVENTION

The Warsaw Convention is an

international convention which

regulates liability for international

carriage of persons, luggage or

goods performed by aircraft for

The Montreal Convention, signed in

1999, replaced the Warsaw

Convention system.

MONTREAL CONVENTION

the Warsaw system were

increasingly considered to be

widely insufficient when compared

with today’s economic and social

As a result, further attempts were

made to increase the liability limits.

Moreover, the need was felt to have

the Warsaw system reviewed and

revised into a more uniform system.

This resulted in the Convention for

the Unification of Certain Rules for

International Carriage by Air,

signed at Montreal on 28 May 1999

CHIAGO CONVENTION

The Convention on International Civil

Aviation, also known as the Chicago

Convention, established

the International Civil Aviation

Organization (ICAO), a specialized

agency of the United Nations charged

with coordinating and regulating

international air travel.

Adopted in 1944, this treaty

established The rights of signatory

states over their territorial airspace,

and laid down the

basic principles relating to

international transport of dangerous

goods by air.

AIR FREEDOM RIGHTS

FIRST FREEDOM:

The freedom to

overfly a foreign

country (A) from a

home country en-route

to another( B) without

landing. Also called the

transit freedom.

SECOND FREEDOM:

The freedom to stop in a

foreign country for a

technical / refueling

purpose only. A flight from

a home country(A) can

land in another country(B)

for other purpose than

carrying passenger, such

as refueling, maintenance

, or emergencies

THIRD FREEDOM

The freedom to carry

traffic from a home

country (A) to another

country (B) for a

purpose of commercial

FOURTH FREEDOM

traffic from the country (B)

to the home country (A)

for commercial purpose.

FIFTH FREEDOM

The freedom to carry traffic

between two foreign countries on a

flight that either originated in or is

destined to the carrier’s home

country(A). It enables airline to

carry passenger from (A) country to

the intermediate country (B) and

then fly to the another country (C )

with the right to pick passengers

from the intermediate country

SIXTH FREEDOM

The “unofficial” freedom to

carry passengers between two

foreign countries ( B and C) via

the carriers home country (A) by

combining third and fourth

This freedom has became more

common, notably in Europe (

London and Amsterdam)

AIR FREEDOMS

FREEDOMS OF AIR APPLICABLE IN THIS TOUR PACKAGE:-

Second freedom of air.

Fourth freedom of air.

Fifth freedom of air.

PACKAGE COMPARISION

AKANKSHA TRAVEL AND TOURISM

SHAH TOURS AND TRAVELS

Provide you with American and Thai food.

Includes visa charges with in the package.

Provide you with personal tour.

Tour is recommended for children and senior citizens as the pase of the tour is slow.

Provide you with Indian food only.

Does not include visa charges in the packages.

Take you with a group of people.

Tour is not recommended for children or senior citizens , as the pace of tour is very fast.

TRAVEL DOCUMENTS!!!

PASSPORT A passport is a travel document, usually

issued by the government of a nation, that

certifies the identity and nationality of its

holder for the purpose of international

Standard passports contain the holder's

name, place and date of birth, photograph,

signature, and other identifying information

A passport is a document certifying identity and

nationality; having the document does not of

itself grant any rights, such as protection by the

consulate of the issuing country, although it may

indicate that the holder has such rights

VISA A visa is a conditional authorization given by a

competent authority of a country for a person who

is not a citizen of that country to enter its territory

and to remain there for a limited duration.

Each country typically attaches various conditions

to their visas, such as duration of stay, the

territory covered by the visa, dates of validity,

whether the visa is valid for more than one visit, e

Visas are associated with the request for

permission to enter a country, and are thus, for

some countries, distinct from actual formal

permission for an alien to enter and remain in the

country. In any event, a visa is subject to

permission of an immigration official at the time of

actual entry, and can be revoked at any time.

The visa is commonly a stamp endorsed in the

applicant's passport or other travel document.

HEALTH CERTIFICATE

A certificate from a doctor

stating that the passenger is

physically fit to travel ,and is

not having any diseases.

A passenger need to show

another certificate stating that

he has already taken

vaccinations of all diseases

which can be transmitted

TRAVEL INSURENCE

If you travel abroad you need travel insurance, no matter where you're

going or how long you'll be there.

CONSTANT LETTER FOR CHILDREN TRAVELLING

A consent letter will help children travelling without both parents

to enter foreign countries .

BIBLOGRAPHY:-

www.makemytrip.com Air travel module 1 and 2 www.google.com www.wikipedia Magazines ( images ) http://www.businessdictionary.com/definition/Warsaw-

Convention.html http://aviation.uslegal.com/international-aviation-law/warsaw-

convention/ http://www.answers.com/Q/What_is_the_function_of_UFTAA http://www.pata.org/about-pata

http://www.uae-icao.gov.ae/Contentviewer.aspx?ContentId=7&LinkPath=Home%20%3E%20ICAO%20%3E%20INTRODUCTION

http://www.icao.int/secretariat/TechnicalCooperation/Pages/Objectives_EN.aspx

. rg/index.htm - the official IATA website

http://www.answers.com/topic/internation...http://en.wikipedia.org/wiki/IATA

http://www.makemytrip.com/holidays/international/package?id=16063&listingClassId=2&depCityId=1268

http://www.makemytrip.com/holidays/international/package?id=16065&listingClassId=2&depCityId=1268

http://www.makemytrip.com/holidays/international/package?isDestHoliday=true&selectedTabName=&depCity=Mumbai&fromSearchWidget=true&destAliasType=true&searchDep=Bangkok+Pattaya+Special++%286+days%29&IKnowDep=Mumbai&dateType=All+Dates&dateSearched=All+Dates&dateFlexibleBy=&flexible=false&fromBreadCrump=true&searchFilterFlag=true&id=10133&intid=searchwidget_landing_packageclicked_10133

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Frankfinn offers this 6-month course for those who are looking to gain that exclusive Frankfinn advantage to fast-track their careers. The curriculum was specially designed keeping in mind a shorter time span that is preferred by some candidates. Students who enroll in this program stand to gain a massive advantage over their peers as they are coached by the Frankfinn team of highly experienced trainers on a wide variety of subjects, making them readily employable for the aviation, hospitality, travel and customer service industries.

FRANKFINN ADVANTAGES

What you'll learn, 1 effective communication skills.

With English being the most spoken language in the world, it is absolutely vital to learn the language in order to have a successful career. This course is primarily designed to help each Frankfinn student communicate effectively in the English language at work. Topics that are covered in this subject include basic grammar knowledge, greetings and farewells, and the various details involved in making appointments or coming to a mutual conclusion on certain topics. Since each lesson in this course is extremely interactive, students are able to constantly practice their language skills and also learn about key aspects of correct and effective communication.

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7 Interviewing Skills

As the name suggests, this course prepares the student for facing and clearing all types of interviews. Impromptu speaking, mock interviews, group discussions, and positive body language are covered in this course. They are prepared to answer all the questions that can be put to them in the interviews. Besides, the Frankfinn trainers will also share knowledge for preparing the perfect resume and covering letters.

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Pre - requisites

• Graduate or Final Year Graduation Students (Students studying in Final Year of Graduation can also take admission. However, the certificate will be awarded only after passing Graduation.)
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"To become one of the top five companies in the Aviation and Entertainment Industries. To achieve this vision, the company is contemplating major expansions and diversifications. We plan to start a regional airline by the name of 'Air Frankfinn'."

Mr. K.S. Kohli

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Ms.Pragati Surelia, an alumna of Frankfinn Institute Of Airhostess Training shares her journey of studying at the Camac Street Centre, Kolkata and getting placed with Indigo Airlines as a Cabin Crew

Pragati Surelia

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Ms. Sheelu Pandey, an alumuna of Frankfinn Institute of Airhostess Training, Rajouri Garden Centre, Delhi got selected in Zoom Air as a Cabin Crew in January'2021 during the pandemic. We wish her a smooth experience on-board. Good Luck & Fly High!

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1. how do i know which course to take.

Don't worry. Please share your details with us and a Frankfinn counsellor will help you select the course that works best for you!

2. Do you have any counselling?

Sure. Frankfinn has well qualified student-counsellors who provide the guidance that Is appropriate for you!

3. Are there course books?

Frankfinn provides the required course material which is developed by industry experts. The course books are easy to understand. They are complete and comprehensive with the required knowledge of the related industry.

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Placement drives are conducted frequently. The team at Frankfinn contacts the students and prepares them for Placement, as soon as they become eligible for the same.

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