hays travel home working

New to TTG?

Which homeworking agency is right for you.

If you’re looking to transition into homeworking, here’s an A-Z guide to help you find the right company for you

Homeworking companies have mushroomed in recent years, which is great news in terms of choice but does mean you have to weigh up the pros and cons of the different offerings. Here’s a helping hand if you’re tempted to break into the sector but are unsure where to start researching.  

BRILLIANT TRAVEL  

Part of Barrhead Travel, one of the UK’s largest independent travel groups, Brilliant Travel homeworkers pay a monthly fee of £65, receive access to Barrhead’s own products and have the freedom to book what they want. A few years’ experience is needed to join its network of 25 homeworkers. Contact: brillianttravel.co.uk/home-based-agents ; [email protected]  

DESIGNER TRAVEL  

Founded in 2008 and part of the Hays Travel Independence Group, it now has 125 associates. Monthly fee is £50 and commission levels can reach 80%. New entrants to travel considered. 

Contact: recruitment.designertravel.co.u k  

FUTURE TRAVEL GROUP

Sarah Kelley founded Future Travel Group, out of the ashes of pandemic casualty Thornton’s Travel, in December 2020. A member of Advantage Travel Partnership, Future is a small, experienced team of six people. Contact: futuretravelgroup.co.uk  

HAYS TRAVEL HOMEWORKING

Hays Travel has 459 Personal Travel Consultants in its homeworking division – self-employed agents who use the Hays branding in all their communications and have access to leads. An alternative option is the Explorer Franchise (105 agents), where partners can build their business using their own brand identity. Hays Travel’s academy models help those with no previous travel experience or who have been out of travel for 10 years or more (£8,000 + VAT).

Contact: careers.haystravel.co.uk/homeworking

“After a career of over 30 years I found myself in a management role I didn’t enjoy and realised what I loved most was creating perfect holidays for clients. I took action and created my own dream job. We want positive, passionate individuals for a small, friendly team that encourages each other and celebrates success. Your greatest asset as a homeworker is a positive, forward-thinking, creative mindset. Flexibility and reacting to the needs of the consumer, technology, personal travel experiences, in-depth training and a thorough understanding of the industry are invaluable for clients and post-Covid are valued more than ever."

Joan Jones, owner and founder, Once in a Lifetime Holidays 

HOLIDAY ELITE/YOUR HOLIDAY BOOKING

Both these brands are part of Vertical Travel Group, which is a member of Midcounties Co-operative. Holiday Elite’s 60 homeworkers and Your Holiday Booking’s 145 homeworkers have the flexibility to run their own business while accessing 24/7 support. For new joiners, travel industry experience is essential, ideally holiday sales. No joining fee; monthly system fee is £20 + VAT.

Contact: holidayelite.com/recruitment ; yourholidaybooking.com/career-contact.php; [email protected]

HOLIDAYSPLEASE

Part of Hays Travel Independence Group, and now owned by Travel Counsellors, award-winning Holidaysplease typically attracts ex-travel agency managers/owners. A minimum two-and-a-half years in travel sales needed. There are no monthly fees, just a one-off set-up fee of £387, and free long-haul luxury customer leads are provided to all agents. 

Contact: travelhomeworking.org

HOMEWORKING BY INSPIRE

HQ in Cheshire, offers a lead-generated model and an independent model. There’s a small set-up fee and a low monthly fee.

Contact: homeworkingbyinspire.co.uk/about-inspire  

INDEPENDENT TRAVEL EXPERTS

Operates with the backing of the Travel Network Group, Europe’s largest independent travel network group, and has more than 100 homeworkers.

Contact: thetravelnetworkgroup.co.uk/independent-travel-experts

InteleTravel UK

“After the pandemic many businesses made promises of ‘working from home’ to allow more flexibility in the way people work. Forbes recently reported that businesses are winning the battle to get workers back into the office and are backtracking on previous promises. The reality is homeworking affords huge flexibility, allows families to collect children from schools and promotes a healthy lifestyle. We have one PTC who works from Barbados and another in Tenerife – these examples showcase the benefits of homeworking!”   "On a practical level, try to segregate your work space from your home space, find an area, ideally a room, where you can create a professional office area. Comfort is key: You’ll be spending a considerable amount of time in your workspace, so create a space that you’re looking forward to being in, ensure minimalism within your office to maximise your productivity, and definitely treat yourself to a comfy chair!" Abbie Heaton, sales manager, Personal Travel Consultants 

LUXURY HOLIDAYS AND HONEYMOONS  

No set-up costs or monthly fees, looking for both experienced travel professionals and sales experts seeking a new opportunity, with specialist training provided for newcomers.  

Contact: luxuryholidaysandhoneymoons.co.uk/home-working-opportunities  

MERLIN TRAVEL GROUP

UK-based travel consortium, tour operator and travel agency. Independent travel professionals can sell a range of mainstream suppliers’ holidays and access in-house tour operator MTG Holidays. Various membership options are offered depending on experience including a TravelPro Academy for those with no travel industry experience (fee £3,495 + VAT).  

Contact: merlintravelgroup.com  

ONCE IN A LIFETIME HOLIDAYS

Travel Trust Association member Once in a Lifetime Holidays started trading in May 2019 and now has a team of seven homeworkers playing a part in business decisions. Money is earned from commission revenue, which is split.

Contact: onceinalifetimeholidays.co.uk ; [email protected]

PERSONAL HOLIDAY ADVISORS

Part of the Hays Travel Independence Group, there’s no initial set-up fee. Minimum two years’ experience needed.

Contact: personalholidayadvisors.com/recruitment

"We have an excellent training programme for all our new “holiday fixers”. I personally mentor all my fixers to ensure they understand all aspects of the business so they feel confident and will become a successful part of the team. The onboarding programme helps our fixers understand the brand, identify their customers, learn how to use the systems and develop their knowledge of our products and suppliers. We don’t provide leads, but give full training on how to grow your travel business. A positive, can-do attitude is really all we ask for as the rest will be taught during onboarding programme."

"Homeworking is a more eco-friendly way to work, saving on travel costs to and from an office. Now that we all communicate much more online it is much easier for homeworkers to stay connected with their team and build up a good, supportive network without the need to be based in an office. Working from home doesn’t mean you miss out on travel perks. There are plenty of opportunities to take advantage of free trips to explore the destinations and hotels that you are selling. We attend lots of face-to-face training and our key suppliers hold webinars for us too.”   Britt-Marie Monks, director, The Holiday Fixer 

PERSONAL TRAVEL CONSULTANTS

Personal Travel Consultants by Blue Bay Travel was created in 2021 to expand Blue Bay’s homeworkers. A partnership with the Co-operative Travel gives access to a host of tour operators as well as Blue Bay’s own holidays. Homeworkers can receive 50% commission upfront and have the flexibility to use Blue Bay's leads if they need an extra boost while building their business. No joining fee; monthly admin fee of £49 if homeworker uses own equipment and £99 with full hardware and software support. 

Contact: personaltravelconsultants.com

PTS HOMEWORKER SOLUTION

Part of Protected Trust Services, protecting consumer monies within the PTS trust account system. The PTS Solution is available to experienced travel professionals with at least two years’ experience and professionals with good business acumen. 100% commission retained.

Contact: protectedtrustservices.com/business

SILVER TRAVEL ADVISOR  

Silver Travel Advisor is a review, information and travel advice service for over-50s, which added a homeworking agency in January 2022. Part of Hays Travel Independence Group; monthly fee £69, no joining fee. Currently has 10 homeworkers; previous travel experience is preferable but not essential.  

Contact: silvertraveladvisor.com/join-the-team

SIMPLEXITY TRAVEL MANAGEMENT  

Travel management company Simplexity Travel recently launched a homeworking division, working in its core specialism of corporate and leisure travel for music, fashion, film, TV and football professionals. No set-up costs, monthly fees or transaction fees. Travel experience needed.  

Contact: simplexitytravel.com/work-with-us  

“The pandemic brought the value of using a travel professional into sharp focus. There’s also a growing trend to “support local”, and travel agents running their own businesses are perfectly placed to serve their local communities. Add to this the opportunity to connect with a wider audience through social media, and the potential for homeworking is enormous. Becoming a self-employed homeworker can transform lives from a mental wellbeing perspective too.”   "Do your homework when choosing which homeworking organisation you join…. find a business and people you connect with both professionally and personally. Talk to the homeworkers within that business for the first-hand views." "We are always on the lookout for quality, entrepreneurial agents. We are excited by candidates’ ideas to build their businesses and we provide personalised support to bring those ideas to life." Sheena Whittle, head of The Personal Travel Agents 

TAKE THE FAMILY

Take the Family sells travel on behalf of Hays Travel and has a small team of family holiday experts. It is looking to recruit those with family travel expertise.

Contact: takethefamily.com/aboutus/jobs

THE HOLIDAY FIXER

Affiliated with Midcounties Co-op, there are nine home-based “fixers” around the country. Founder and director Britt-Marie Monks personally mentors all new starters including those without travel experience. Leads are not supplied.

Contact: theholidayfixer.com/become-a-holiday-fixer

THE HOLIDAY FRANCHISE COMPANY

Powered by Holidaysplease, this is available for people who have never worked in the travel industry, supplying training to launch a travel agency. Homeworker hands over 2% of revenue and keeps 100% commission.

Contact: holidayfranchise.company  

THE HOLIDAY VILLAGE

Part of the Travel Group Village Group, with no joining or monthly fees. £6 fee per booking. 65% commission split, paid in two instalments. Travel industry experience needed.

Contact: theholidayvillage.com/careers.phtml

"During the pandemic, our directors could see a lot of super talented people within our industry were losing their jobs. They wanted to ensure that talent was not lost, so therefore created Travelosophers, a personal homeworking business where people could have their own business without having the huge overheads." "We are always actively recruiting, It just has to be the right fit for both parties. We want to ensure we can support potential Travelosophers fully and so we would always start with a few detailed conversations on the kind of business you are looking to create. Be yourself, be consistent, be organised." “We are a close-knit family and our training and support reflects that at every point in your journey with us. We are led by a team of true industry experts. As well as one-to-ones with a dedicated business development manager, our head office team will be on hand to support you every step of the way.”   "Homeworking is the way of the new world. Everyone likes to have their own personal travel agent – it’s more flexible, feels more personal and you get to build a real relationship with their clients." Nisha Bean, business development manager, Travelosophers 

THE PERSONAL TRAVEL AGENTS

As part of Midcounties Co-op homeworkers benefit from the backing of the society and the buying power of the wider group. It started in 2012 and is after entrepreneurial agents to join its 150-strong ranks. Joining fees start from £295 + VAT, monthly fees from £60 + VAT, and commission levels go up to 75%.

Contact: jointhepersonaltravelagents.co.uk ; [email protected]

THE TRAVEL DIRECTORS/ THE TRAVEL MANAGERS

Part of Aquilium Travel Group and a member of the Co-operative Travel, a homeworker option is available for travel professionals with minimum three years’ experience and a franchise programme for those without travel experience.

Contact: thetraveldirectors.co.uk/careers

THE TRAVEL FRANCHISE

Franchise business operating under umbrella company Not Just Travel, with three packages, from £2,995 + VAT (Lite) up to £29,995 + VAT (Entrepreneur). No travel experience needed: 99% of consultants are industry newcomers.

Contact: the-travel-franchise.com

TRAVEL COUNSELLORS

Pioneer of home-based travel selling with more than 1,900 agents and multiple awards. Start-up costs from £295 for agents with at least three years’ experience to £10,000 for a programme designed to induct people who are passionate about travel but have no experience.

Contact: people.travelcounsellors.com/gb

"My previous experience working for a call centre from home has demonstrated that having everyone in the office all the time isn't always necessary. This arrangement allows travel agents to work around their lifestyle and have the flexibility to work when they want (as in our case, where homeworkers are self-employed). Additionally, it provides agents the chance to attend more events, work while traveling abroad, and meet clients at their local cafes. Overall, this setup offers general flexibility that can benefit everyone involved." “Homeworking allows travel agents to work around their lifestyle. It’s crucial to balance working, networking and promoting your business with taking breaks and avoiding overworking – that's the key to success.”   Lucy Clarke, managing director, Travology Travel

TRAVELOSOPHERS

Part of Advantage Travel Partnership, Travelosophers was created to ensure talent was not lost from travel during the pandemic, giving agents their own business without huge overheads. Fixed or tiered commission levels are offered to its homeworkers, currently 42.

Contact: join.travelosophers.com

TRAVEL SAFE

A member of Protected Trust Services, Travel Safe has 10 homeworkers. No joining fee; monthly fee £49.99. Travel experience necessary.

Contact: mytrustedtravel.co.uk

TRAVEL SOLUTIONS NETWORK 

This growing business offers fulfilment services to travel businesses who are struggling to recruit experienced staff. Agents who are new to homeworking or returning to travel can submit hours to the virtual call centre (VCC) while they build their own client base. It's a flexible model, with agents able to wind down the hours they commit to the VCC as their own business grows, or they can simply work from home as part of the call centre team. There are no joining or monthly fees and agents can choose their hours to suit.  Contact: travelsolutionsnetwork.co.uk

TRAVEL SPECIALISTS BY ADVANTAGE

A new homeworking model supported by Advantage Travel Partnership, which is 100% member owned. Membership fee of 2% turnover.

Contact: travel-specialists.co.uk

TRAVOLOGY TRAVEL

A member of Protected Trust Services, Travology has 16 homeworkers, with each taking a 60-80% commission split depending on joining model and profit per booking.

Contact: travologytravel.co.uk/travel-homeworking-academy

Would you like to add a homeworking business to this directory or update your entry?  Contact: [email protected]

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Homeworking Guide: Getting started as a travel homeworker

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Becoming your own boss is a big step. So it’s understandable for anyone embarking on a career as a self-employed travel homeworker to feel anxious.

“Becoming a homeworker for the first time is a very exciting and ambitious move,” says Abbie Heaton, sales manager of Blue Bay Travel’s new homeworking division, Personal Travel Consultants. However, Heaton admits: “Starting out can be the hardest part.”

Not Just Travel co-founder Steve Witt agrees. “It’s natural to feel daunted, but when you join you realise you’re not alone. It’s like a big family,” he says.

Step one: Planning

One of the first and most important steps when starting out is to write a business plan – this is the foundation on which to build the business.

It should feature short and long-term targets including a realistic end goal, financial planning, strategy, marketing and customer service.

Witt says: “It’s important to have it right from the start to help you stay on track.”

Without a plan, homeworkers are in danger of ending up with “a lack of direction” and under-achieving, says InteleTravel UK director Tricia Handley-Hughes. She stresses: “Be realistic with your ambition.”

Heaton suggests homeworkers create a plan for years one to three, including how to gain turnover in quiet times and how to prepare for peaks. She says that many firms ask homeworkers to write a plan as part of their application to decide if they are “right for each other”.

Holidaysplease brand and business growth executive Cat Reeves says the plan is discussed at the interview stage and revisited over the next two years to ensure agents are “on the right path”.

Importantly, it needs to be written “honestly and realistically”, she adds.

Travel Specialists by Advantage asks applicants to work out minimum monthly earning expectations and a monthly marketing plan to acquire new customers, while Hays Travel Homeworking has introduced pre‑interview ‘insight’ sessions where a business plan can be discussed or worked on collaboratively.

Hays Travel Homeworking marketing and homeworking director John Milburn says: “We find these sessions to be powerful, giving applicants realistic expectations.”

Step two: Setting up an office

During the pandemic, kitchen tables have become the new desks, but the key to any home office is comfort.

“As long as homeworkers can be comfortable and concentrate, then anything goes,” says Kelly Cookes, leisure director for The Advantage Travel Partnership.

There needs to be space for a laptop and phone, but Reeves also suggests homeworkers find somewhere they feel “inspired”.

And while a kitchen table can work initially, most firms agree a space away from distractions is sensible in the longer term.

Heaton says: “Find an area, ideally a room, where you can create a professional office area.”

Witt advises homeworkers to create an office they “want to be in”, using inspirational travel pictures, maps or family photos.

Step three; Generate leads

What stage homeworkers reach after six months will depend on the time and effort put into the job. “You’ll get out of it what you put in,” says Milburn.

Handley-Hughes believes training is key for travel newcomers. “Allocate your training hours as a discipline,” she says.

Teaming up with local businesses such as wedding venues for joint promotions and building a social media ‘shop window’ is key early on.

Cookes says: “Start with one social media platform and get that right, rather than launching on all of them at once.”

Marketing can be cheap, even free, by networking with businesses, sports teams or special-interest groups, but acquiring customers is likely to take up much of a homeworker’s time in the first few months.

Agents should aim to have a contacts database and be making daily sales, says Witt. “Everyone you speak to is a potential customer,” he adds.

Heaton says product knowledge, being comfortable selling and offering the “right fit” for clients is crucial to success. She encourages agents to work hard on creating relationships, asking friends to spread the word and focusing on small gestures such as birthday cards and ‘welcome home’ notes.

“Sweat the small stuff,” she says. “Customers will remember that for next time.”

Step four: Analyse and adapt

After six months to a year, most homeworkers should have settled into a routine while starting to earn commissions and gaining loyal clients.

For those on instant commissions, earnings will start to come in soon after bookings are made. Reeves says: “By six months, agents start to see some customers travelling too, so the income can begin to grow more quickly.”

Now is a good time for homeworkers to start making the business their own.

Heaton suggests identifying booking patterns or marketing opportunities. “It’ll still be tough, but the resilience will pay off,” she says.

A strategy to generate last-minute and future bookings is wise to maintain income levels as this can be a tricky stage for homeworkers who have prioritised holidays with long lead-in times.

“Homeworkers will have put a lot of time into their businesses but may not yet be seeing huge amounts of income,” warns Cookes.

Handley-Hughes’ advice is to build customer relationships. “Understand your customers so that you can adapt marketing and products to suit them,” she adds.

Step five: Long-term goals

Repeat bookers and customer referrals are a sure bet to generate income in the long term.

Looking after clients through having regular communication and advice that they cannot get elsewhere is vital. “They will have no reason not to return,” says Witt.

Existing customers are also agents’ biggest advocates. As well as asking customers to give recommendations, Cookes suggests encouraging clients to post positive reviews.

Homeworkers should look to further local relationships through networking or social media and consider investing in professional marketing material or merchandise to promote their business.

“Spread your business further,” says Heaton. “Offer incentives to local firms to book with you and support them in return.”

Debbie Mynard, Travel expert, Holidaysplease

Q. Why did you become a homeworker during the pandemic? A. I started in November 2020. My employer, Voyager Travel Direct, had gone into liquidation and my father died in April after contracting Covid. I had redundancy money as well as inheritance, but missed the buzz of travel.

Q. How difficult has it been? A. It was a challenge! I’ve had to put everything into it. I didn’t have many customers so I set up appointments for my first day from the enquiry pool [sales leads] at Holidaysplease. They are ‘lookers’ and I had to turn them into ‘bookers’.

Q. What was your first sale? A. One of my first bookings was the biggest I’ve ever done, a £17,000 ski booking. In the end, it couldn’t go ahead due to Covid, but the client has since booked with me. It’s not been easy but now there’s more hope.

Q. How quickly did you start earning? A. We get half the commission upfront in the month after booking. I took a booking in December 2020 for 12 people going to Mauritius, and was paid half in January and will get the other half this November.

Q. What does it take to be a homeworker? A. You have to be disciplined and have a strong sales drive.

Cheryl Mallon, Homeworker, The Holiday Village

Q. Had you thought of becoming a homeworker before now? A. I’d flirted with the idea over the years but timing, financial circumstances and working in a specialist area of tour operations for years meant it never struck me as the right thing to pursue until recently.

Q. What hours do you work? A. I work around my customers so I don’t set an open and close time. I manage what comes in and react to it.

Q. What is the key difference between your previous job and now? A. In previous roles I worked with suppliers and ground handlers directly, so it’s taken a bit of getting used to being a customer of the tour operator.

Q. Was it harder than you thought to get started as a homeworker? A. Understanding the different media and what works was a puzzle initially, as was adapting to being on the other side of the fence after many years on the tour operator side. I knew it wasn’t going to be easy during the pandemic, but I thrive on challenging myself.

Q. What’s the best thing about homeworking? A. The flexibility, knowing that my passion is my success, and having an amazing, supportive team behind me.

Q. Will you stay in it for the long term? A. Absolutely. After 30-plus years in various travel roles, I know I’ve made the right decision.

Travel homeworking: Ask the experts

Paul Harrison co-founder, Not Just Travel “Pick a company to work with that has a proven track record. No matter how experienced you are, ensure that whoever you choose to work with has the team, tools and support to help accelerate your business to the next level.”

Tricia Handley-Hughes, UK director, InteleTravel “Create a business plan and keep it to hand. Good admin will help you keep on top of payment deadlines; use files for your customer bookings and documentation.”

Mark Smith head of business development, Simplexity Travel “With working from home the ‘new normal’ there has never been a better time to consider a remote position. To succeed, you need discipline, self-motivation and drive. We’ll help with the rest.”

Sarah Hillard premier homeworker, Hays Travel “Have a dedicated workspace, plan but be flexible and work with your company for results. Most importantly, enjoy it. You have the freedom to be your own boss and build a business. Don’t be impatient, your hard work will pay off!”

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Agents tell us why they love Hays Travel Homeworking

Love is in the air and, as every hopeless romantic knows, when you find ‘the one’, everything clicks into place. That’s how these agents feel about saying ‘yes’ to joining Hays Travel Homeworking. We spoke to five Personal Travel Consultants to find out why they love Hays Travel Homeworking so much…

Samantha Hale

Sam spent 20 years working in travel shops, followed by 10 years on cruise ships, where she worked her way up to Guest Relations Manager. She returned to the UK to manage a Hays store, but then decided to become a homeworker.

She says: “I have been with Hays PTC Lead Supported (PTCLS) for over two years and I love being my own boss, as I have more time to build a customer rapport and find the holiday that suits them best. I often receive lovely holiday pictures and messages to say how perfect their holiday has been, which makes my job all the better.  “I can still travel and see new places, while building my business and, best of all, no more spending hours commuting to work. I now spend that time helping my customers. I was nervous to start my homeworking journey as I had always worked in a busy environment and I thought working on my own at home would be lonely. How wrong was I? The help and support that is available has been amazing. I have also built lovely friendships along my travel journey and I would honestly say it’s been the best career move.

“The team at Leads Supported are amazing. Without them, I wouldn’t be where I am today as the encouragement that is given is fabulous and makes you want to do better.”

Aaron Petty

“Being a PTC works for me, as it gives me a lifestyle blend of being balanced, active and having freedom to work when I want to. I’m able to work on a morning one day, and the evening on a next – meaning work revolves around my schedule and not the other way around – as well as allowing me to work around my clients. If they want a call at 9am, or 7pm, I can base my day around my working hours.

“It was an easy switch over for me, from working shifts between 9am and 9pm, Monday to Sunday in a store-based environment to putting my own hours in place.

“With Hays being the largest independent agency, we benefit from the best commission levels, and this for me is super rewarding, knowing I’m doing the same work with the same tour operators, but being paid the most for my time.

“It’s nice to know that it’s always going to be my business, but we have the backup of a full head office support team guiding our businesses to get the best results.

“Our operations team looks after our documents and the customer services team looks after my clients when I want to completely switch off and relax on my own holidays with my family, or on one of the many educational opportunities we get at Hays Travel.

“If you fancy working your own hours, having a flexible lifestyle and getting the opportunity to visit places like Australia, Dubai and various Caribbean Islands all in a day’s work, Hays Travel PTC Homeworking offers just what you’re after.”

Danielle Dickens

“I joined Hays Travel’s academy programme in October 2022. This meant I was completely new to travel and they would provide me with the training I needed and on-going support. 

From day one I felt supported. It is great to be part such an amazing team, not only from the business development coaches but also everyone in head office and other PTCs – everyone is so supportive.

“I love being self-employed and working from home. It gives me the flexibility to work around my family, working the hours I want to do. The biggest plus is also being able to travel more. I know if I am out of the office on holiday my customers are in the safe hands of our amazing customer service team in head office.

“The reason I decided to join Hays Travel was for the name and the fact it is the UK’s largest independent travel company. I knew my customers would trust Hays and I would have the best commercial contracts available to offer them the best deals.

“I have had such an amazing first 12 months within my business and cannot wait to build my business further.”

Scott Cummings

“I joined Hays part-time while having a full-time job. I carried out extensive research and settled with what I thought – and still believe – is the best choice for many reasons, including the reputation of the brand, the support and the commission levels.   “Since then, I have left the day job and work full-time with Hays Travel.  No regrets. I’ve never looked back. Help is always available from both your business development coaches and other agents in your team.”

“I would say Hays homeworking works for me as it’s so flexible around having a family, plus I can take leave for holidays whenever I want. I love the opportunities for travel and being rewarded for sales I make. “Joining was the best decision I ever made.”

To find out more, call 0800 215 5045, email [email protected] or click here .

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Welcome to the uk's largest independent travel agent...

About hays travel.

As the UKs largest independent travel agent Hays Travel, specialises in providing good value, quality holidays alongside excellent customer service.

From its inception in 1980, the business expanded steadily with shops cropping up across the North-East. In 1990, the first Hays Travel call centre opened, and in 1995 the Hays Travel Independence Group was formed - a consortium of independent travel retailers retaining their own independence and branding, but benefitting from Hays Travel's buying power, technology, and back office functions.

In 1997, the company diversified into homeworking, and in 2013 Hays completed the acquisition of Bath Travel, the south of England's largest independent travel agency network.

In 2013, retail coverage expanded hugely with the acquisition of southern England's largest independent travel agency, Bath Travel. Founded in 1924 and based in Bournemouth; Bath Travel had over 60 branches and 330 employees who joined the Hays Travel family. The acquisition represented a substantial growth in the company's retail network, with Hays Travel branches now covering Devon, Dorset, Hampshire, Wiltshire, Somerset, and Sussex.

A year later, in 2014; Hays took on its first franchise in the north-west of England, a 14-branch travel agency formerly known as Just Go. With quick expansion also in this region, Hays Travel now has 41 shops in this part of the country, covering Merseyside, Cheshire, and North Wales.

2019 saw Hays Travel take a strong lead in the industry and acquired the Thomas Cook retail estate; providing re-employment opportunities to former staff who were made redundant following the collapse of the travel giant.

Another year later in 2020; Hays Travel took over all 20 Tailor Made Travel shops as well as retaining around 100 employees.

Today, Hays Travel has huge buying power and invests heavily in state-of-the-art technology. The company has an award-winning in-house training programme, won Best High Street Large Agency at the Agent Achievement Awards, and is recognised in the Top 100 Apprenticeship Employers list, as well as the Sunday Times '100 Best Companies to Work For' list.

Fully ABTA, ATOL and IATA bonded, it offers its customers complete financial security, and its independent status means staff are able to offer impartial advice and an extensive range of travel opportunities. The company works with hundreds of suppliers to ensure this.

To view our Group Tax Strategy,  click here

To view our Modern Slavery Statement,  click here

To view our Gender Pay Gap Report,  click here

To view our Insurance Product Information Document,  click here

Pensions - Statement of Investment Principles, click here

To view our Pension Implementation Statement, click here

Our Smile Values

S upportive.

“When people support each other incredible things happen”

M otivational

“A motivated person is someone who is inspired, appreciated and does far more than is expected”

I nnovative

“It's not about ideas, it's about making ideas happen”

“Respect is earned, honesty is appreciated, trust is gained, and loyalty is returned”

“Excellence is doing ordinary things extraordinarily well”

Our people are what makes us

Putting people at the heart of what we do has seen Hays Travel become the largest independant travel agency in the UK.

"Because of the diverse training opportunities and on-going support available to Hays Travel Managers, I know that I can rely on both the Learning and Development Team and my line manager to support me in my role and to help me make sure I am the best I can be and also that I get the best out of the people in my team in terms of performance and team work."

"I would say it's about the people I work with, all being one team/one family and all looking out for each other. Working for a hugely successful company who looks after their staff well by nurturing them, helping them progress to reach their potential."

"I joined at just 16 years old as a retail apprentice in our Houghton-le-Spring branch and it was the best decision I ever made. The apprenticeship gave me the best possible start at what will be a lifelong career in an industry that I love. After becoming a fully qualified Travel Agent, learning all things sales and joining the Contact Centre selling holidays through Facebook, I found a new opportunity and made the move into the Social Media team at Head Office. In my three years at Head Office I've been promoted and even travelled around the world. I wouldn't be where I am today without the Hays Travel Apprenticeship programme."

"Since joining Hays Travel as an apprentice in 2014, I have had many opportunities to build on my skills, leading to fantastic career opportunities. Training has been a combination of sales, service and personal skills, which has enabled me to be successful with my sales targets and given me the confidence to apply for the acting assistant manager role I am currently enjoying."

"I started as the training department's apprentice where I learnt all about the training we offer and I took on a lot of training operations jobs. Once completed I started to take on more responsibility within the following year, and was given the opportunity to become a learning & development coach, where I support and develop our head office apprentices throughout their apprenticeship programme."

"I joined the business in 1992 starting as an apprentice in our Sunderland Vine Place branch progressing on to Assistant Manager and then Branch Manager in various different branches. I came to Head Office equipped with the invaluable experience, skills and knowledge of our business before joining the Learning and Development (L&D) Team. Our L&D Team are industry experts providing our organisation with the skills, knowledge and behaviours to fulfil their roles and aspirations, from apprentices to senior leaders and we support all colleagues throughout their journey."

"I started as an apprentice in the Learning and Development team where I learned about the different training programmes we offer. Once I completed my apprenticeship I started to take on more responsibility including a lot of operational tasks and I was given the opportunity to progress into the role of a Learning and Development Coach. I have been able to develop my coaching skills through completing our rising stars programme which has helped me gain confidence in coaching, motivating and supporting those around me and I look forward to see where this can take me in my career at Hays Travel."

"I joined the company in 1990 as an Apprentice. I progressed quite quickly from Travel Consultant to Assistant Manager to Branch Manager and I was lucky enough to be promoted to Regional Sales Manager which was a position I held for many years. I was delighted to be promoted to my current role of Head of Retail. Over the years I have had the opportunity to work alongside many different teams within the business which has been invaluable and I have watched Hays Travel go from strength to strength, very much a forward thinking Company and I'm proud to say I am part of that journey. What I love about Hays is you can be yourself, you are encouraged to have a voice, your opinion, ideas/suggestions are listened to and you are recognised for your achievements."

"As a senior leader at Hays Travel I have had the privilege of building my career through a range of roles within the business. My journey began as an apprentice in our Seaham branch before joining my colleagues at Head Office. I spent 6 years as General Manager of the Personal Travel Consultant division and in 2022 I took on the role of Head of Corporate and Consumer Events. I am lucky to work with so many amazing teams within my role, all of which are valuable in ensuring our events are a huge success!"

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Hays Travel Academy Homeworking

Pinky8383 · 29/04/2021 18:03

Hi, has anybody done the Hays Travel Academy and started homeworking? I'm looking at the opportunity at the min but just worry that it'll be hard to build up a big enough customer base to make it financially feasible to bring in a full time income! Anyone done it and had success.....or not?? Any info would be great thanks

Are you really good at selling marketing and networking ? That will be far more important than anything else.

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40 facts about elektrostal.

Written by Lanette Mayes

Modified & Updated: 02 Mar 2024

Reviewed by Jessica Corbett

Elektrostal is a vibrant city located in the Moscow Oblast region of Russia. With a rich history, stunning architecture, and a thriving community, Elektrostal is a city that has much to offer. Whether you are a history buff, nature enthusiast, or simply curious about different cultures, Elektrostal is sure to captivate you.

This article will provide you with 40 fascinating facts about Elektrostal, giving you a better understanding of why this city is worth exploring. From its origins as an industrial hub to its modern-day charm, we will delve into the various aspects that make Elektrostal a unique and must-visit destination.

So, join us as we uncover the hidden treasures of Elektrostal and discover what makes this city a true gem in the heart of Russia.

Key Takeaways:

• Elektrostal, known as the “Motor City of Russia,” is a vibrant and growing city with a rich industrial history, offering diverse cultural experiences and a strong commitment to environmental sustainability.
• With its convenient location near Moscow, Elektrostal provides a picturesque landscape, vibrant nightlife, and a range of recreational activities, making it an ideal destination for residents and visitors alike.

Known as the “Motor City of Russia.”

Elektrostal, a city located in the Moscow Oblast region of Russia, earned the nickname “Motor City” due to its significant involvement in the automotive industry.

Home to the Elektrostal Metallurgical Plant.

Elektrostal is renowned for its metallurgical plant, which has been producing high-quality steel and alloys since its establishment in 1916.

Boasts a rich industrial heritage.

Elektrostal has a long history of industrial development, contributing to the growth and progress of the region.

Founded in 1916.

The city of Elektrostal was founded in 1916 as a result of the construction of the Elektrostal Metallurgical Plant.

Located approximately 50 kilometers east of Moscow.

Elektrostal is situated in close proximity to the Russian capital, making it easily accessible for both residents and visitors.

Known for its vibrant cultural scene.

Elektrostal is home to several cultural institutions, including museums, theaters, and art galleries that showcase the city’s rich artistic heritage.

A popular destination for nature lovers.

Surrounded by picturesque landscapes and forests, Elektrostal offers ample opportunities for outdoor activities such as hiking, camping, and birdwatching.

Hosts the annual Elektrostal City Day celebrations.

Every year, Elektrostal organizes festive events and activities to celebrate its founding, bringing together residents and visitors in a spirit of unity and joy.

Has a population of approximately 160,000 people.

Elektrostal is home to a diverse and vibrant community of around 160,000 residents, contributing to its dynamic atmosphere.

Boasts excellent education facilities.

The city is known for its well-established educational institutions, providing quality education to students of all ages.

A center for scientific research and innovation.

Elektrostal serves as an important hub for scientific research, particularly in the fields of metallurgy, materials science, and engineering.

Surrounded by picturesque lakes.

The city is blessed with numerous beautiful lakes, offering scenic views and recreational opportunities for locals and visitors alike.

Well-connected transportation system.

Elektrostal benefits from an efficient transportation network, including highways, railways, and public transportation options, ensuring convenient travel within and beyond the city.

Famous for its traditional Russian cuisine.

Food enthusiasts can indulge in authentic Russian dishes at numerous restaurants and cafes scattered throughout Elektrostal.

Home to notable architectural landmarks.

Elektrostal boasts impressive architecture, including the Church of the Transfiguration of the Lord and the Elektrostal Palace of Culture.

Offers a wide range of recreational facilities.

Residents and visitors can enjoy various recreational activities, such as sports complexes, swimming pools, and fitness centers, enhancing the overall quality of life.

Provides a high standard of healthcare.

Elektrostal is equipped with modern medical facilities, ensuring residents have access to quality healthcare services.

Home to the Elektrostal History Museum.

The Elektrostal History Museum showcases the city’s fascinating past through exhibitions and displays.

A hub for sports enthusiasts.

Elektrostal is passionate about sports, with numerous stadiums, arenas, and sports clubs offering opportunities for athletes and spectators.

Celebrates diverse cultural festivals.

Throughout the year, Elektrostal hosts a variety of cultural festivals, celebrating different ethnicities, traditions, and art forms.

Electric power played a significant role in its early development.

Elektrostal owes its name and initial growth to the establishment of electric power stations and the utilization of electricity in the industrial sector.

Boasts a thriving economy.

The city’s strong industrial base, coupled with its strategic location near Moscow, has contributed to Elektrostal’s prosperous economic status.

Houses the Elektrostal Drama Theater.

The Elektrostal Drama Theater is a cultural centerpiece, attracting theater enthusiasts from far and wide.

Popular destination for winter sports.

Elektrostal’s proximity to ski resorts and winter sport facilities makes it a favorite destination for skiing, snowboarding, and other winter activities.

Promotes environmental sustainability.

Elektrostal prioritizes environmental protection and sustainability, implementing initiatives to reduce pollution and preserve natural resources.

Home to renowned educational institutions.

Elektrostal is known for its prestigious schools and universities, offering a wide range of academic programs to students.

Committed to cultural preservation.

The city values its cultural heritage and takes active steps to preserve and promote traditional customs, crafts, and arts.

Hosts an annual International Film Festival.

The Elektrostal International Film Festival attracts filmmakers and cinema enthusiasts from around the world, showcasing a diverse range of films.

Encourages entrepreneurship and innovation.

Elektrostal supports aspiring entrepreneurs and fosters a culture of innovation, providing opportunities for startups and business development.

Offers a range of housing options.

Elektrostal provides diverse housing options, including apartments, houses, and residential complexes, catering to different lifestyles and budgets.

Home to notable sports teams.

Elektrostal is proud of its sports legacy, with several successful sports teams competing at regional and national levels.

Boasts a vibrant nightlife scene.

Residents and visitors can enjoy a lively nightlife in Elektrostal, with numerous bars, clubs, and entertainment venues.

Promotes cultural exchange and international relations.

Elektrostal actively engages in international partnerships, cultural exchanges, and diplomatic collaborations to foster global connections.

Surrounded by beautiful nature reserves.

Nearby nature reserves, such as the Barybino Forest and Luchinskoye Lake, offer opportunities for nature enthusiasts to explore and appreciate the region’s biodiversity.

Commemorates historical events.

The city pays tribute to significant historical events through memorials, monuments, and exhibitions, ensuring the preservation of collective memory.

Promotes sports and youth development.

Elektrostal invests in sports infrastructure and programs to encourage youth participation, health, and physical fitness.

Hosts annual cultural and artistic festivals.

Throughout the year, Elektrostal celebrates its cultural diversity through festivals dedicated to music, dance, art, and theater.

Provides a picturesque landscape for photography enthusiasts.

The city’s scenic beauty, architectural landmarks, and natural surroundings make it a paradise for photographers.

Connects to Moscow via a direct train line.

The convenient train connection between Elektrostal and Moscow makes commuting between the two cities effortless.

A city with a bright future.

Elektrostal continues to grow and develop, aiming to become a model city in terms of infrastructure, sustainability, and quality of life for its residents.

In conclusion, Elektrostal is a fascinating city with a rich history and a vibrant present. From its origins as a center of steel production to its modern-day status as a hub for education and industry, Elektrostal has plenty to offer both residents and visitors. With its beautiful parks, cultural attractions, and proximity to Moscow, there is no shortage of things to see and do in this dynamic city. Whether you’re interested in exploring its historical landmarks, enjoying outdoor activities, or immersing yourself in the local culture, Elektrostal has something for everyone. So, next time you find yourself in the Moscow region, don’t miss the opportunity to discover the hidden gems of Elektrostal.

Q: What is the population of Elektrostal?

A: As of the latest data, the population of Elektrostal is approximately XXXX.

Q: How far is Elektrostal from Moscow?

A: Elektrostal is located approximately XX kilometers away from Moscow.

Q: Are there any famous landmarks in Elektrostal?

A: Yes, Elektrostal is home to several notable landmarks, including XXXX and XXXX.

Q: What industries are prominent in Elektrostal?

A: Elektrostal is known for its steel production industry and is also a center for engineering and manufacturing.

Q: Are there any universities or educational institutions in Elektrostal?

A: Yes, Elektrostal is home to XXXX University and several other educational institutions.

Q: What are some popular outdoor activities in Elektrostal?

A: Elektrostal offers several outdoor activities, such as hiking, cycling, and picnicking in its beautiful parks.

Q: Is Elektrostal well-connected in terms of transportation?

A: Yes, Elektrostal has good transportation links, including trains and buses, making it easily accessible from nearby cities.

Q: Are there any annual events or festivals in Elektrostal?

A: Yes, Elektrostal hosts various events and festivals throughout the year, including XXXX and XXXX.

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Our commitment to delivering trustworthy and engaging content is at the heart of what we do. Each fact on our site is contributed by real users like you, bringing a wealth of diverse insights and information. To ensure the highest standards of accuracy and reliability, our dedicated editors meticulously review each submission. This process guarantees that the facts we share are not only fascinating but also credible. Trust in our commitment to quality and authenticity as you explore and learn with us.

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Claudia Looi

Touring the Top 10 Moscow Metro Stations

By Claudia Looi 2 Comments

Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow.   Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station  is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station  was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?

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