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Travel Republic   Reviews

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Reviews 4.7.

75,315 total

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Perfectly organised and great value

Perfectly organised and all info supplied in timely manner. Can't think of anything to point out - maybe just to remind customers going to Egypt to have US Dollars ready for the Visa and some cash if they want fast track on arrival/departure at airport. (£17 or $20 pp each way, card is accepted on departure)

Date of experience : 22 March 2024

Reply from Travel Republic

Hi Eva Delighted that you had a lovely time in Hurghada, thank you for taking the time to leave a review and your feedback. All the best Maria

I don't normally leave reviews

I don't normally leave reviews, let alone 5 star reviews, but I had to for Travel Republic. We had a bit of a last minute panic with one of the kid's passports. Apparently you need an extra 5 or 6 months on the passport before travelling to Turkey and we'd only found this out a week before the flights. Clearly not enough time to get a new passport. After a few calls and emails to Travel Republic, they kindly sorted out getting the hotel reservation cancelled. They were super helpful and definitely won our trust. Good service like this needs to be recognised and appreciated. We certainly did both. Thank you!

Date of experience : 27 March 2024

Thank you K Osman Delighted that we could help , thank you for taking the time out tom leave a review we really do appreciate it. All the best Maria

Booking Process Simple

Early days but booking went well so fingers crossed for holiday etc. but as a regular customer they've never yet let me down. In this case I had to ring support before making booking and got excellent service.

Date of experience : 23 March 2024

Thank you John for booking with us once again. Great to know you are happy with the service from our team. Take care Maria

One of the best travel companies out there!

I have been using Travel Republic for well over 6 years. They have never let me down and are so customer service friendly. Even during the pandemic, when most travel companies were dragging their heels on processing refunds, Travel Republic dealt with everything in a matter of days! I would totally recommend this company 10/10

Date of experience : 24 March 2024

Hi Mr Ghosh Thank you for your loyalty we really appreciate it and for booking with us once again. As you know our team is always here if you need anything. Take care Maria

While contemplating this holiday I…

While contemplating this holiday I received a phone call from Travel Republic asking if I had any questions. They were very helpful. Less than 24 hours later all the booking details came through with clear instructions what to do - I look forward to this holiday.

Date of experience : 25 March 2024

Hi Mrs Dawson Thank you for booking with us and for taking the time out to leave a review. Take care Maria

Booked a 20th anniversary visit to the RIU Atoll in the Maldives. Everything went so smoothly. We were slightly nervous having travelled many times with the big name agents. Our concerns were unfounded. Couldn't fault the booking process, communication and, of course, the holiday itself. I wouldn’t hesitate to book again and highly recommend Travel Republic. We saved £1000 compared to an identical booking with a big name!

Date of experience : 09 March 2024

Hi Peter Happy Anniversary Thank you for taking the time out to leave a review, we are delighted to hear you had a lovely holiday. We are here when you are ready to help you book your next adventure. Take care Maria

Great hotel website …

Really easy to navigate on the website . Cheapest compared to other travel websites . Was even contacted by a lovely member of the team Joanna to see if she could answer any questions I had , was not pushy in any way . She was super helpful 😀

Date of experience : 26 March 2024

Glad to hear Andrew that you found our site easy to use. Thank you for the shout out for Joanna , as you know if you need anything else our team is here to help. Take care Maria

Great service

Great service. May have benefitted from direct reminder from BA re online check-in as we missed the chance to do this and the plane was overbooked which resulted in delay in boarding. Also advice to pre-book staff a treatments in hotel. Waited a while for transfer from airport to hotel but beautiful hotel and good trip.

Thank you for your booking with us. We really appreciate your feedback. Take care Maria

Awful hotel experience in Tulum - no help from Travel Republic

Stayed in an awful hotel in Tulum, Mexico. Didn't have room for us the first night, so had to go stay in a different hotel. Then once we got there we experienced multiple problems/issues - smelly rooms which meant we had to move room again, key cards not working, leaking rooms. Contacted Travel Republic at the times of the issue, they said that they'd assist us and to contact their after care team when we got back, but when we did they did absolutely nothing and were absolutely no help. They said they got in contact with the supplier who denied everything that was happening. Really would not recommend booking through them in future.

Date of experience : 23 November 2023

Hi Lindsey Thank you for your review We are sorry to hear the issues you have encountered during your holiday. A full investigation has been made with the supplier and hotel and I am sorry that you are not happy with the outcome. Take care Maria

Second time booking thru TR in 2 yrs

Second time booking thru TR in 2 yrs. Good pricing, everything (eg. Transfers) included, low deposit and easiky changeable should it ever be needed.

Hi Mr Chatterjee Thank you for booking with us once again and for leaving a review. All the best Maria

Excellent customer service

Had some issues booking online, gave up then had a call from George Radojicic, who was super helpful, explained and clarified all my queries. 5⭐️ service from George

Hi G C R Thank you for booking with our team and for the shout out to George I will make sure he gets to see your feedback. Keep well Maria

Very easy booking

Very easy booking, and contacted to make sure I didn’t need any assistance, but weren’t pushy, just friendly and professional. Answered my questions then left me to it, a very easy choice to go with TR as pricing was also competitive. I have used TR in the past and will do again in future. 100% recommended.

Hi Mark Thank you for booking with us once again, we really appreciate you taking the time to leave a review. Keep well Maria

Clarity of web site

Clarity of web site, good graphics and information, and the price of course which is up there with the best/ with discounts which always help.

Thank you Keith for booking with us and for taking the time to leave a review. Take care Maria

Very good experience with Travel…

Very good experience with Travel Republic second time best rates and very good meals offers at the hotel we choose.

Thank you Anastasis for booking with us once again. Take care Maria

Nice and easy

It was easy to find the info regarding the hotel I wanted to book, the site was easy to navigate and told me all I needed to know. The booking process was quick and efficient like I could make a deposit today and it was outlined when other payment was due. The confirmation email popped into my mailbox within a few minutes. So I know exactly what I have booked.

Hi Diane We are delighted to hear that you had a good booking experience with us. Take care Maria

Excellent app ,pay off money any time ,balance not due till a month before holiday

Great to hear you love the App , thank you for booking with us. Keep well Maria

TR had the best price for my hotel

TR had the best price for my hotel. I like that you can pay a small deposit to secure the booking. The ease of booking the hotel deal was good. All relevant information about the hotel was easily viewable.

Hi Dr S Thank you for sharing your online booking experience, we really appreciate you taking the time to leave a review. Take care Maria

Found the hotel we were looking for at…

Found the hotel we were looking for at a much better price than other accommodation sites and being able to pay a low deposit was good

Glad you are happy with the price Laura, thank you for booking with us. Take care Maria

I cannot rate the manager Nikki…

I cannot rate the manager Nikki Cervantes enough, she gave outstanding customer service and really tried her best to help me with some issues I was experiencing with the flights. She was so helpful and friendly and really did try her very best to help me. 10/10 for Nikki she deserves a promotion for her hard work and efforts and I will definitely be booking with her again 😊 Gracias Nikki! 😃 xxx

Date of experience : 20 March 2024

Thank you for your feedback Sophie I will pass on you lovely words to Nikki, she will be delighted to hear this. Take care Maria

>Easy to book with an excellent…

>Easy to book with an excellent website. Good timely information. Very helpful response to queries on phone

Date of experience : 17 March 2024

Thank you John for booking with us and for taking the time to leave a review. Keep well Maria

Hyatt Hero Images for Page Mockups

By phone 24/7: United States and Canada +1 (800) 895-3000

Rest of the world +52 (998) 881-9500

Travel Agents +1 (877) 329-4461   Or send us a message Whether you're a traveler or a Travel Agent, use the form below to contact us.

travel republic customer service email

For all general queries, please contact us.

Telephone: 0343 658 0240

Or write to us at:

Travel Republic Travel Insurance Griffin House 135 High Street Crawley RH10 1DQ

If you are an annual multi trip policy holder and wish to opt out of automatic renewal go to:  www.rockinsurance.com/autorenew

Claims and Medical Assistance

If you purchased your policy on or after the 14th august 2023.

In the event of a medical emergency please contact our medical assistance team on 02045 179 884  if you are in the UK or +44 (0) 2045 179 884 if you are outside the UK. This number is open 24/7 365 days a year.

If you would like to make a claim  please call our claims team on 02045 179 884 (Open Monday – Friday: 09:00 – 17:00)

If you purchased your policy between 14th April 2020 and 31st July 2023

In the event of a medical emergency please contact Mayday on 00 44 (0) 1273 071784 or email [email protected] and quote your policy number.

For claims about travel insurance: phone the Reactive Claims Helpline on 01420 259 049 www.reactiveclaims.com .

Your right to complain

Travel Republic Travel Insurance always aims to provide a first class service, however if you have any cause for complaint, any enquiry in the first instance should be addressed in writing to:

Travel Republic Insurance The Compliance Manager Rock Insurance Group Suite A, 3 rd  Floor Griffin House 135 High Street Crawley RH10 1DQ

Travel Republic Travel Insurance adheres to the Alternative Dispute Resolution Regulations 2015 EU Directive. You can access the Online Dispute Resolution Portal  here .

If you purchased your policy on or after 14th August 2023

For complaints about how a claim or assistance case has been handled,  you  should contact: 

Complaints Team AXA Partners The Quadrangle 106-118 Station Road Redhill RH1 1PR Email: [email protected] Phone: 02045 179 884

For complaints about how a claim has been handled you should contact:

Reactive Claims Limited PO Box 353 ALTON GU34 9LE Email: [email protected]

For complaints about how an assistance case has been handled you should contact:

The Mayday Group, 1 Clifton Mews Clifton Hill Brighton BN1 3HR Email: [email protected]

We will do our very best to resolve any difficulty you experience, but if we are unable to do this to your satisfaction, disputes may be referred to the Financial Ombudsman Service for review:

Financial Ombudsman Service Exchange Tower London E14 9SR Tel: 0800 023 4 567 Fax: 020 7964 1001 Email: [email protected]

What's covered?

  • Up to £10,000,000 Medical Cover
  • Up to £10,000 Cancellation
  • Up to £3,000 Baggage
  • 24/7/365 Emergency Assistance

travel republic customer service email

  • 0343 658 0240

Travel Republic Insurance is a trading style of Travel Republic Limited, who is an Appointed Representative of ROCK Insurance Group. ROCK Insurance Group is a trading style of Rock Insurance Services Limited who is authorised and regulated by the Financial Conduct Authority (FCA No. 300317).

Travel Republic hold a full ATOL license (ATOL 10581). Book your holiday safe in the knowledge that you are ATOL protected. For more information on the government’s ATOL protection scheme please visit www.packpeaceofmind.co.uk.

Travel Republic Travel Insurance policies are underwritten by Inter Partner Assistance S.A.

Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 202664). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.

 Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR.

 Inter Partner Assistance S.A. is part of the AXA Group 

travel republic customer service email

Travel Republic   Reviews

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Reviews 1.4.

1,916 total

Most relevant

I will not be using travel republic again

Booked a holiday and paid for a room upgrade. Upon arrival was given a tiny cramped room. Complained and after 4days given the room I paid for. Tried to get the money back for the 4 nights but travel republic said no. They say that the photos on their website are for illustration only. So be aware when you pay for an upgrade they take your money but don't give you what you paid for

Date of experience : October 10, 2022

When booking, refreshed webpage and date changed to a few days forward so wrong date was booked and paid in full but there is a no refund policy and support take about a week to get back to you anyway

Date of experience : August 13, 2016

Excellent It is not the first time I contract with them and of course it will not be the last one.

Date of experience : February 20, 2020

Travel Republic is Excellent

We have used Travel Republic on more than one occasion and have been very pleased with their service. It is very easy to book online and they respond quickly and efficiently. We would not hesitate to use them again.

Date of experience : October 14, 2015

Buena vision

Date of experience : January 26, 2016

GRATAMENTE SATISFECHO.

REPETIRÉ CON TRAVEL REPUBLIC, POR CERO PROBLEMAS, CERO RETRATOS, CERO INCIDENCIAS Y SORPRENDIDO CON LA FACILIDAD Y SENCILLEZ DE TODO EL PROCESO.

Date of experience : November 26, 2014

Fantastico !!!

Travel Republic es una gran y acertada decision , facil , economica , de calidad y atentos , con atencion personalizada telefonica . Repetire !!!

Date of experience : May 29, 2015

MUY SATISFECHO CON TRAVEL REPUBLIC

NO CONOCIA HA TRAVEL REPUBLIC, PERO EN LO SUCESIVO LA CONFIANZA QUE ME HA TRASMITIDO, LA TENDRE DE REFERENCIA PARA PROXIMAS CONSULTAS.

Date of experience : October 13, 2014

Exelente empresa, atencion impecable y facil

Exelente Travel Republic, sin contratiempos y facil acceso en la red. Tienen un sistema muy optimo en la interfas para el turista.

Date of experience : March 30, 2015

Muy buena y más económica que Booking

Elegí TravelRepublic porque era más económica que Booking

Date of experience : July 01, 2014

Great site with great prices.

Easy to use site. Prices cheaper than other sites.

Date of experience : October 07, 2015

I always buy from this website.... I love it

Date of experience : July 29, 2015

Sin ningún incidente, excelente

recomendación de travelrepublic

Date of experience : March 03, 2014

Gran iniciativa de TRAVEL REPUBLIC.

Date of experience : July 09, 2015

Espectacular

Grande compañía

Date of experience : August 31, 2015

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COMMENTS

  1. Cheap hotels, flights and holidays from Travel Republic

    Customer Service (you have a booking) 0208 974 7200 - press option 1. Open 7 days a week from 9am till 5:30pm. 01 536 0820 - Press option 1. ... Your online Travel Republic account is your one stop shop and is available 24/7, online, on mobile and via our app, where you can - View details of your booking.

  2. Cheap hotels, flights and holidays from Travel Republic

    Join the movement. Need a Holiday? Find holidays across the world at surprisingly low prices. Pay in monthly instalments. Book with confidence; 24/7 in-resort support, established since 2003, ATOL protected.

  3. Cheap hotels, flights and holidays from Travel Republic

    Contact Us! Hotel only. Going to. Check-in - Check-out. 2 Adults, 1 ... IE: 01 536 0820. UK: 020 8974 7200 Opening hours for the Easter weekend: Customer Service. Good Friday - 10am to 5pm. Saturday - 9am to 5:30pm. Easter Sunday - Closed. ... flights and holidays to destinations worldwide with Travel Republic. Bonded by the Commission ...

  4. How do I contact Travel Republic?

    You can contact Travel Republic by Telephone, Email and Live Chat. Helpful Report (4 months ago) ... " Nadine customer service amazing phoned to say been scammed with flights so had to cancel hotel day before balance due she was wonderful cancelled everything even returned my deposit Thankyou "

  5. Contact Us

    Contact Republic Services for answers to your important questions. Find phone numbers, facilities, contact forms, and more. ... Customer service hours. Monday - Friday 7:30AM to 5PM For all time zones. Saturday Login/create account for self-serve options. Company . About; Careers; Suppliers & Procurement;

  6. How can I raise a complaint?

    In the unlikely event you need to raise a complaint when you're back from holiday, please e-mail us on: [email protected]. Please remember to include your Travel Republic booking reference (s), which can be found on your documents. If you need a hand finding your reference, click here>>. Or you can write to us at:

  7. Contact Us Residential Customers

    Visit our Residential Contact Us page to find information on services, explore support topics and find our contact information.

  8. Cheap hotels, flights and holidays from Travel Republic

    [email protected] Please remember to include your Travel Republic booking reference(s), which can be found on your documents, as well as any supporting evidence or receipts. If you need a hand finding your reference number click here Or you can write to us at: Travel Republic Customer Relations Lancaster House Centurion Way Leyland PR26 6TX

  9. Cheap hotels, flights and holidays from Travel Republic

    You now need an account to send/view customer service requests, view your bookings, make a payment or amend your personal details. ... If you don't receive an email within a few minutes, check your email's spam and junk filters. ... Travel Republic Limited is an appointed representative of Rock Insurance Services Limited, which is authorised ...

  10. Travel Republic Reviews

    Use this travel Republic before great prices Top travel company. Date of experience: March 18, 2024. Useful. Share. Reply from Travel Republic. 15 hours ago. Karen that you for your review and for booking with us again. Keep well. Maria.

  11. Cheap hotels, flights and holidays from Travel Republic

    Travel dates. 2 Adults, 1 Room, Economy Guests & Cabin Class. Search. GIVE US A CALL. Got questions about your booking or just burning to get back on the lounger somewhere hot, hot, hot? We're just a call away. UK: 020 8974 7200. IE: 01 536 0820. Our Super Friendly Team Are on Hand to Help You Get the Holiday You Deserve

  12. Travel Republic Customer Service: Phone, Email, Contacts

    The authenticity of the customer service contact information for Travel Republic has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system. ... or in any way officially connected with Travel Republic Customer Service. Initial Travel Republic complaints should be directed to their team ...

  13. Customer Support

    Looking for Republic Services customer support? You're in the right place. You can manage your account, find answers to your questions, or call Republic Services. Account servicesManage your account and other services. FAQSee answers to common questions. Call usMonday - Friday 7:30am to 5pm MST // Call Wed-Fri for shorter wait times.

  14. Travel Republic Reviews

    Best price holiday accommodation. Travel Republic has an easy to use website and it was quick and clear to use. We were pleased with our purchase as we were confident that Travel Republic allowed us to compare and get the best value for our holiday accommodation. Date of experience: March 19, 2024. Useful.

  15. Travelrepublic Reviews

    Went to book a holiday, once through to the final page, price went up by £1000+. Then called them and was told it was just an 'error' and that the IT department needed to 'sort it out' Very unhelpful and very unprofessional. Date of experience: February 05, 2024. Reply from Travelrepublic. Feb 6, 2024.

  16. Travel Republic Reviews

    Faultless. Booked a 20th anniversary visit to the RIU Atoll in the Maldives. Everything went so smoothly. We were slightly nervous having travelled many times with the big name agents. Our concerns were unfounded. Couldn't fault the booking process, communication and, of course, the holiday itself.

  17. Cheap hotels, flights and holidays from Travel Republic

    Low Deposits From £15 - Book Today. Need a Holiday? Find holidays across the world at surprisingly low prices. Pay in monthly instalments. Book with confidence; 24/7 in-resort support, established since 2003, ABTA, ATOL protected.

  18. Travel Republic

    We often link to other websites, but we can't be responsible for their content. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Has anyone been able to get in touch with Travel Republic customer services? Their number (020 8974 7200) is closed. Any help would be much appreciated.

  19. Contact Us

    Contact us 24/7. We appreciate your feedback and are looking forward hearing from you. Contact us via email or call us directly. From the US & CA +1 (800) 895-3000, International: +52 (998) 881-9500 or our Travel Agent hotline under: +1 (877) 329-4461

  20. Contact Us

    In the event of a medical emergency please contact Mayday on 00 44 (0) 1273 071784 or email [email protected] and quote your policy number. For claims about travel insurance: phone the Reactive Claims Helpline on 01420 259 049 www.reactiveclaims.com .

  21. Travel Republic Reviews

    Travel Republic has collected 472 reviews with an average score of 1.39. ... Help future customers by talking about customer service, price, delivery, returns & refunds. ... date. Followed the online instructions & emailed the correct dates. Got acknowledgement but waited months for response. Email received 3 days ago, due to hectic time at ...

  22. Travel Republic Reviews

    Travel Republic is Excellent. We have used Travel Republic on more than one occasion and have been very pleased with their service. It is very easy to book online and they respond quickly and efficiently. We would not hesitate to use them again. Date of experience: October 14, 2015. Pablo Miralles Dominguez.

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    Do you have any questions or feedback about Trade Republic, the leading platform for investing in Europe? Contact us via email, phone or chat and get the support you need. Whether you want to open an account, withdraw money, trade stocks, ETFs, crypto or derivatives, we are here to help you.

  24. Remote Call Center Customer Service Rep $18.50hr (EST) in Indianapolis

    Apply for Remote Call Center Customer Service Rep $18.50hr (EST) job with Republic Services in Indianapolis, Indiana, 46202. Customer Experience at Republic Services