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Everything You Need to Know About Becoming a Travel Agent

Here's what you should know before becoming a travel agent.

become a travel agent

If you're someone who spends your days scanning flights , loves hotel rewards points, and in general, is a fervent traveler, you've probably wondered how to become a travel agent.

And, while it's true that living in the age of Expedia means travel agents are not as vital as they once were, people use them a lot more than you might think. Just because travelers aren't calling up an agent every time they need to book a quick flight doesn't mean they don't want to consult an expert for a big trip. This holds especially true when it comes to honeymoons or experiential trips that have a lot of moving parts — coordinating tour companies , translators, or multiple resort stays, for example. It's often easier to leave the logistics to someone else: travel agents.

You don't need a specific employment background to become a travel agent, so if you're looking for a fresh career start, that's totally OK. You have to start somewhere on your path to becoming a travel agent, and the sooner you jump in, the sooner you'll build your client base. On the other hand, if you're hoping to parlay your experience in a semi-related industry, be it marketing or hospitality, that can help because you'll have even more context for your new gig. Either way, this can be a rewarding career path (with some fun perks), so here's what you need to know to become a travel agent.

Formal Training Needed to Become a Travel Agent

While some four-year colleges, community colleges, and trade schools offer tourism certifications, it is not a requirement for those trying to become travel agents. Certificates of tourism can be very helpful, but so can previous training in marketing, hospitality, or even event planning. Ultimately, your knowledge of destinations, sales, itinerary planning, and booking software will be crucial for your career as a travel agent.

In terms of the training time you need to put in before becoming a fully-fledged travel agent, it depends. You could start your career right after high school, or you could put in one to four years to earn a certificate, associate's, or bachelor's degree in tourism. Of course, you could also change course from a related job, and morph your experience as, say, a destination wedding planner into a career as a travel agent.

Training Programs Available

You could take classes with a company like The Travel Institute to earn your certification. Not only will they teach you the basics of planning itineraries, but they'll also make sure you're learning about new cultures, world geography, and experiences you can have all over the world. They'll also help you decide what business route you want to take.

How to Become a Travel Agent: The Logistics

Becoming a travel agent will likely mean starting your own business . On the plus side, it requires relatively little overhead. If you're becoming a small business owner by opening a yoga studio, for example, you will need to rent a space, deal with permits, buy supplies, build a website, and pay yoga teachers and someone to work the front desk. However, if you're starting a travel agent business, you can operate from your living room and there aren't nearly as many upfront costs.

You will have to think about what type of business you want to become. Do you want to incorporate or become an LLC? Would you rather be a sole proprietor? Incorporating takes the most effort, and is often the most expensive. Becoming an LLC is a good happy medium because it can help protect you as a business entity without having as many associated costs. Small business owners typically become an LLC to protect their personal assets. If you get sued as an LLC, someone can come after your business holdings, but can't come after your house, car, or personal savings.

If you choose to remain a sole proprietor (which doesn't require any fees or legwork), you are essentially a freelancer or independent contractor. You can be an LLC and an independent contractor, too — they aren't mutually exclusive. If you want to be an independent contractor, it likely means you're working as part of a larger host agency, which is smart to do when you're starting out as a travel agent. Down the road, you can also own a travel agency franchise. Owning a franchise might come with more overhead costs, and that would be a reason to incorporate.

If you're an independent contractor, you should know that your taxes aren't going to be as straightforward as a full-time employee's might be. You may have to start keeping track of your business expenses, as you might be able to write them off. You also might not get things like health benefits from your employer. As you plan your new career, consider sitting down with an established travel agent to ask them some logistical questions: Where do they get their health insurance? How do they keep track of their income and expenses? Do they use an accountant to do their taxes? While meeting with the travel agent, you can discuss the pros and cons of working for a larger agency, too. If you're not sure how to get in touch with other travel agents, consider using social media, like LinkedIn or even Instagram.

What to Think About When You Become a Travel Agent

Once you've secured work as a travel agent, you'll want to think about how you can earn more money and distinguish yourself from other agents. Here are three things to consider as you start your career.

Making Commissions: If you're working for a larger travel agency as an independent contractor, how do commissions work? Make sure you have this conversation early on before accepting the position. When you're starting out, you want to make sure the commission rate you're receiving is similar to the industry standard.

Growing Your Client Base: How do you make more money as a travel agent? Clients, clients, clients. You want happy customers who will return to you every time they want to book a travel experience. You'll want to keep your clients happy by finding them great deals, curating unbelievable experiences for them, and simply being great to work with.

Establishing a Niche: This is by no means a requirement for becoming a travel agent, but as you establish your career, you may want to consider focusing on a specific niche. For example, perhaps you're someone who focuses on honeymoon travel , luxury travel, or adventure travel . Your niche can help you attract clients, and it can be anything in the travel realm, as long as there's a need for it.

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How to Become a Travel Agent: Turn Your Passion Into Perks and Cash

Carissa Rawson

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Raise your hand if you love to travel. Whether you’re often on the road or take a vacation just once a year, you’ve probably heard of travel agents. These folks help plan and book itineraries for you, eliminating a lot of the pain points when it comes to traveling.

These days many people skip out on a travel agent in lieu of booking their trip online, but if you’re a frequent traveler, you may want to become a travel agent yourself. Why? Because it can save you a lot of money — and may even earn you some in the process.

Let’s take a look at how to become a travel agent, why it’s something you may want to consider and the ways it can work for you.

Why become a travel agent?

Have you ever obsessively researched the best hotels in a city you’re planning to visit? How about checking seat maps on an airplane? If getting into the nitty-gritty of travel logistics is something you do in your spare time, you might also enjoy becoming a travel agent.

Not only do you get to plan trips for others, but you’ll also be able to take advantage of special discounts on many facets of travel.

This is true for your clients, but also for yourself. Travel agents have access to a variety of discounted rates on both airlines and hotels, even when booking travel for themselves.

» Learn more: How to get a refund from a travel agency

How to become a travel agent

Find a program.

Becoming a travel agent isn’t as simple as declaring yourself one. Typically, the first step is to sign up for a program that’ll teach you the basics of running your own travel business.

There are a variety of programs to choose from, depending on your interests and career goals. Most programs will teach you about the business side of being a travel agent as well as how to plan trips, so your courses in itinerary planning and travel insurance will be coupled with business ethics and customer service.

If you’re wondering how to become a travel agent from home, don’t worry. Many of these courses don’t have to be done in person; there are online programs that will teach you everything you need to know from the comfort of your living room.

Apply for certification

Once you’ve completed your coursework, you’ll want to apply for certification. Although there is no single standard that designates you a travel agent, there are a number of different identifiers that you can acquire. Some of the more common ones are:

International Air Transport Association, or IATA, which allows you to book travel on domestic and international airlines.

Travel Industry Designator Service, or TIDS, which allows agents to book trips with a variety of travel suppliers and receive commissions.

Cruise Lines International Association, or CLIA, which provides agents the ability to book trips on cruises around the world.

In order to access Marriott’s travel advisor rates, for example, you can use any three of these designations, along with a variety of others.

Each of these associations and identifiers have different implications for your business, so you’ll want to be sure you’ve fully researched them before applying for membership.

» Learn more: Do travel agents really save you money?

Save money as a travel agent

Once you’ve qualified as a travel agent, what comes next? If you travel frequently, becoming a travel agent can be a huge benefit to you, as it offers discounted rates and access to luxury travel options.

Discounted rates

Travel agents have access to negotiated rates that aren’t available to the general public. The exact amount will vary depending on the business. Hilton, for example, will give personal travel discounts of 50% off at newly-opened hotels and up to 25% off at the remainder of hotels within Hilton’s portfolio.

Hyatt, meanwhile, will give you a discount on personal travel of up to 50%, but only during select dates of the year. And although not all airlines give discounts to travel agents, many do.

Regardless, these are some pretty spectacular savings, and if you’re looking to save money on your vacations, being a travel agent can help.

Luxury programs

Becoming a travel agent isn’t only about saving money, however. It also grants you access to many hotel chains’ luxury travel programs.

If you’re big into elite status benefits, this is definitely something you’ll want to consider — especially since you don’t need any status at all to receive these perks, as long as you book through the hotel’s agent portal.

Most major hotel chains have these programs, including Hyatt Privé, Hilton Impresario, Marriott STARS & Luminous, Four Seasons Preferred Partner, Belmond Bellini Club, Rosewood Elite, Mandarin Oriental Fan Club and Shangri-La Luxury Circle.

While benefits vary by brand, many of these offers include things like room upgrades, complimentary breakfast, early check-in or late checkout and credits for expenses like dining or spa services. General consumers aren’t eligible for these programs, but once you’ve become a registered travel agent, they become accessible to you; however, some programs — such as Hyatt Privé — are invitation only.

For the most part, booking rooms through these programs shouldn’t cost more than the standard rate you’d be paying anyway, so you have the potential to get big benefits without shelling out any additional money.

However, note that these numbers don’t take into account any other discounted rates for which you may be eligible, such as those offered to American Automobile Association members and veterans .

» Learn more: Uncommon tips for saving money on travel

Earn money as a travel agent

Of course, becoming a travel agent isn’t all about scoring discounts for yourself. If you’re looking to earn some money, being a travel agent can be a good way to do so.

Note that travel agents operate in a customer-facing role, so you’ll also need to be able to build client relationships and be comfortable with sales. Courses such as those mentioned above can help train you to do this and run a successful business.

If booking travel and organizing trips for others is something that appeals to you, there’s definitely money to be earned. Marriott, for example, gives agents a commission of between 8% and 10% for all eligible stays booked.

» Learn more: The pros and cons of booking through online travel agencies

If you’d like to become a travel agent

There are a few good reasons to become a travel agent, especially if you travel a lot. Although it takes time and effort to complete training and apply for accreditation, the benefits you’ll receive as a travel advisor can be significant. This is true whether you’re booking personal travel or have built yourself a client base. Either way, there’s money to be had — and saved.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

Chase Sapphire Preferred Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Ultimate Rewards®, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®.

Chase Freedom Unlimited Credit Card

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

Capital One Venture Rewards Credit Card

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

become a travel agent

How to Become a Travel Agent—Because, Believe It or Not, the Industry Is on the Rise

By Scott Bay

How to Become a Travel Agent—Because Believe It or Not the Industry Is on the Rise

There’s a reason “how to become a travel agent” has been a continuously trending search phrase on Google—it is a career path that offers a flexible work environment and schedule, ample travel opportunities, and an immersion into a supportive world-wide industry. It's a surprise to some in 2023: Once the internet became widely available, it was largely believed that needing a travel agent was obsolete. However, even though the brick-and-mortar agencies with punny names in strip malls have vanished, the career is on-the-rise .

New software options are making it easier than ever for people to make money planning trips, either as a side hustle or as a full-time business. That’s why Cherikonda, India-based stay-at-home mother, Maya Kapoor-Miller, decided to enter the professional world as a travel agent this year, at 31. “I knew nothing about the travel industry prior to signing up,” says Kapoor-Miller, who decided to use San Francisco-based booking platform Dreamport to establish her online travel advisor business. “It is my first business in life, and the only one that you can start with no investment.”

But there's also a rise in demand. When people ventured back into the world after the pandemic, travel agents saw an overwhelming amount of business . And that momentum hasn’t stopped—when travel is complicated, like it was in 2020 and 2021, travelers turned to professional trip planners to create a seamless vacation. For better or worse, traveling has remained complicated and chaotic, with new rules being implemented (like Americans needing to pay a fee to visit Europe in 2024 ) and airline strikes and staffing issues. Offloading all of the nitty-gritty details to someone else is more appealing than ever.

For those entering the field, there's also the age-old motivator: a love of travel. 

Shelton Ellis, who is based in North Carolina, recently saw these opportunities and left behind more than 20 years in public relations and global advertising to turn his passion into a career. “I was born with a wanderlust that would wear Rick Steves out,” Ellis says. “I decided to take the leap and follow that lifelong yearning. Transitioning into this role was really about learning how to monetize what I'm passionate about.”

Whether you are looking for a new career path or a lucrative side-hustle—or simply curious about those taking the plunge—here’s how to become a travel agent, from the qualifications and education required, to anticipated earnings, according to those who have made the shift in the past year. 

What exactly does a travel agent do?

Travel agents, or travel advisors (the term is mostly interchangeable), manage everything that goes into a trip for their clients: the flights, car transfers, accommodations, restaurant reservations, and more—they even inspire the itinerary. The reason people turn to travel agents, aside from having a helping hand during any travel chaos , is also to tap into the travel agent’s first-hand knowledge of destinations, and their industry partnerships, which often lead to perks such as hotel upgrades, ideal airplane seats, and experiences that can’t be found on a search engine.

“You have to remember that as a travel agent, you will be a guide for people during their happiest moments—family reunions, weddings , baptisms, and once-in-a-lifetime experiences that people have dreamt of,” says Kapoor-Miller. “It has been one of the most rewarding aspects of being a travel agent. You navigate people, inform them, and help them choose.”

So, how do you become a travel agent?

There are many ways to become a travel agent, from joining an existing travel agency , to starting an independent business from the ground up. Others are opting for one of the buzziest start-ups in the travel industry, Fora . When it launched in 2021, the software company, which trains and provides search engine-optimized profile pages to advisors—at one point had a waitlist of over 30,000 people eager to begin a part-time gig. Travel photographer and Condé Nast Traveler contributor Amanda Villarosa is currently in the process of joining.

“I'm the person that friends and family come to for travel recommendations, tips and tricks, and general travel advice,” says Villarosa. “After discovering Fora and looking into it, I realized that it could be the perfect side-hustle, considering I'm already so involved in the industry.”

With additional flexibility, Villarosa was able to move from New York City to splitting her time between Denver and Los Angeles . She says that the sign-up was quite straightforward. “You're given a dedicated Fora email and have access to advising tools and fellow Fora advisors,” she says. “The training is in the form of Zoom meetings and videos, which you have the option to watch at your own pace. Once completed, you take a certification quiz and you're on your way to advising.”

The other ways in are slightly more involved. To begin an independent practice, you go about it like many other businesses. You will have to create an LLC, establish a business name, cultivate marketing materials, build a website, find clientele, and more.

Ellis found something in the middle, choosing to connect with an established travel agency. “Don't be afraid to reach out to an agency looking to take on new advisors and is willing to mentor," says Ellis. "I was fortunate to learn so much from Annie Chambers, the owner of Crafted Escapes , who has seven years in the business.” He now knows the ropes on everything from using itinerary-building software to destination-specific training, to the sales and marketing aspects of the trade.

Is there required education or qualifications?

Ellis says that there's no certification, per se, required to become a travel advisor, but there are countless training courses available like Departure Lounge ’s classes on navigating the industry through hotels and tour operators. He said it’s also important to stay on top of travel trends. Ellis recently completed travel agent training programs provided by premier cruise lines such as Virgin Voyages , Ritz-Carlton Yachts , and Cunard to help agents sell their products more accurately.

How much does a travel agent make?

What a travel agent earns depends on how many trips they successfully book for their clients. The entire model is commission-based, meaning agents earn a percentage of the total cost of the vacation they orchestrate. Many travel advisors choose to charge a flat-rate planning fee in addition to their commission, but balance is key—if you charge a high planning fee, it could lead to potential clients going elsewhere.

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Fora ’s website states that “some of our full-time, expert advisors earn well into the six figures (or beyond).” So a lucrative career may be on the horizon, for those who are able to build a robust client base and excellent industry connections.

How much you make can also depend on where you live around the world. “I am being paid in dollars,” says India-based Kapoor-Miller. “So the currency fluctuations of the local exchange rate are not something I am worried about.”

What are the key skills required to become a travel agent?

“Travel agents need a mix of customer service, communication, destination knowledge, organizational, and problem-solving skills,” says Kapoor-Miller. “But I would say that adaptability, flexibility, curiosity, and cultural sensitivity top them all—you have to put yourself in other's shoes, and understand the requirements, hopes, and expectations of your clients along with any worries and questions they may have.”

It’s vital to have a passion for traveling, even the aspects of the process that aren’t as exciting, such as learning about new airline routes, train schedule updates, and industry news. “It can be an information-heavy hustle, and I believe it's important to be excited about it as that energy definitely transfers to your clients and partners,” Villarosa says.

Should travel advisors choose a specialization?

Many travel advisors have found success through becoming an expert in a few types of travel and destinations. “It's important to become an authority and learn as much as you can through personal experiences and continuing education,” says Ellis. “As a proud member of the LGBTQIA+ community , an avid snow skier, and scuba diver, I know not only the popular destinations but others that are off the beaten path, equally safe and adventurous for all travelers.” This helps travel agents establish a competitive edge, and hopefully convince potential clients to choose them for their expertise.

What are the benefits of being a travel agent?

“Flexibility tops them all,” says Kapoor-Miller. “And the ability to start without industry knowledge. If you worry that you are too old for this job, the good news is that this is a job you can enter and enjoy at any age.”

Another great perk is the "Familiarization trip,” says Ellis. “Tourism boards and hotels invite agents to visit and familiarize themselves with a particular country and its properties. After all, any accomplished salesperson should learn everything they can about their products first-hand...even if they're in Bora Bora.” It's hard work, but someone's got to do it. 

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What is a fora advisor is it the same as a travel advisor or travel agent.

A Fora Advisor is a modern travel agent. Fora Advisors earn money by selling and booking trips. They work with clients to understand their vacation needs and handle all the travel arrangements, from booking a staycation hotel to planning a honeymoon. Learn how to become a travel agent.

The terms travel agent and travel advisor are used interchangeably. The original term was ‘travel agent,’ but the industry has gone through a bit of a rebrand to showcase the breadth of work that a travel advisor does. We use both! 

Fora Advisors are consultants and advocates for their clients, planning travels large and small. A Fora Advisor has access to all of Fora’s training resources, including seamless technology (which makes booking a breeze) and access to experts with destination expertise. Even better, Fora Advisors don’t have to worry about tracking commission payments or invoicing travel partners. We handle all of that, so our advisors can focus on the fun stuff.

What does a travel agent (a.k.a. Fora Advisor) do?

A travel agent is someone who sells, curates and books travel. To do so, they typically work under a host agency, such as Fora. Travel agents consult with clients on where to go, what to do and where to stay, and earn commission from booking hotels, cruises, experiences and more. In addition to planning and booking trips, agents communicate with hotels and other partners (tour companies, cruises, etc.) to ensure each trip goes smoothly.

How do I become a travel agent? Do I get a travel agent license?

Fora is a host agency, and all of our advisors are automatically licensed to sell, book and plan travel as soon as they join our membership program. Fora offers a business-in-a-box solution to set you up with everything you need to succeed as a travel advisor, ranging from expert-led training to commission tracking & payments, seamless tech to make bookings a breeze and more.

The first step to become a travel agent is to apply to join Fora. Enter your email on this page and you’ll be prompted with a survey to tell us more about yourself. Once you apply, we’ll be in touch if it’s a good fit. From there, you’ll be able to sign up with our membership program and start booking from day one.

Where do travel agents work?

Some travel agents work in an office, but Fora Advisors can work from anywhere. All you need is a passion for travel, a WiFi connection and a can-do attitude — and a few potential clients in your network don't hurt either. Whether you’re after a rewarding side hustle or are looking for a totally fun new career (or something else entirely), Fora has your back. We meet you where you’re at.

What types of travel can I book as a Fora Advisor?

Some Fora Advisors focus solely on booking hotels, while others offer full itinerary planning including and on-the-ground experiences (tours, activities, transportation…). In addition to hotels, advisors can book villas, cruises, yacht charters, vacation packages, all-inclusives, car rentals, travel insurance and private aviation.

Where do travel advisors book trips to?

All over! You name it, we book it. Our advisors book vacations to Costa Rica (a community favorite), Paris, Montana, all around the Caribbean, Australia and beyond. No destination is off-limits (yes, Fora Advisors even book travel to Antarctica).

What kinds of travel partnerships does Fora have?

Fora has partnered with more than 4,500 hotels, meaning our advisors have access to exclusive upgrades & perks at 4,500+ properties around the world, many of which belong to prestigious collections including Virtuoso, Four Seasons, Rosewood and more. We work with both high-end luxury partners as well as lifestyle boutique partners. At Fora, it’s all about meeting your clients where they're at.

How do Fora Advisors get paid?

Fora travel advisors get paid by earning commissions from their clients' trips — usually from hotel and travel bookings. Travel partners typically pay the agent 10 to 15 percent of the total cost, but sometimes more (depending on the brand and type of partner). 

Unlike at other agencies (where travel advisors frequently have to chase their own commission), we're proud to offer a full-service, backend commission-management department. We pay out commission once your client has finished their trip. The process is seamless, but don't just take our word for it: hear directly from Fora Advisor Amna Ismail in this article from TravelAge West .

What is Fora's commission split?

Fora Advisors take home the majority (70 percent) of each commission, and Fora keeps a small portion (30 percent) as the host agency. After you book more than $300k in commissionable travel in a calendar year, the split changes to 80/20.

Are there minimum bookings?

At Fora, never. Book as much or as little as you want, on your own terms.

How quickly can I start booking?

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How to Become a Travel Agent

Learn what it takes to become a Travel Agent in 2024, and how to start your journey.

  • What is a Travel Agent
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  • Resume Examples
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Gain relevant education, develop essential travel agent skills, gain practical experience in the travel industry, build your professional network, create a portfolio of your travel planning, stay informed and continue learning, typical requirements to become a travel agent, educational requirements and academic pathways, building experience in the travel industry, key skills for aspiring travel agents, additional qualifications for a competitive edge, alternative ways to start a travel agent career, building on hospitality or customer service experience, utilizing language skills and cultural knowledge, transitioning from a different sector, embracing digital nomadism and travel blogging, education and specialized training, how to break into the industry as a travel agent - next steps, faqs about becoming a travel agent, how long does it take to become a travel agent, do you need a degree to become a travel agent, can i become a travel agent with no experience.

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How to Become a Travel Agent Online

Last Updated: October 23, 2023 Approved

This article was co-authored by Greg Guiteras . Greg Guiteras is the CEO of Lorraine Travel, LLC, one of the largest privately-owned travel management companies in Florida founded in 1948. With over 34 years of experience, Greg's specialties are in corporate travel management, sales and marketing, contract negotiations, strategic partnerships, and luxury hotel sales. Greg holds a BS in Marketing from Florida State University. Greg has also created WhataHotel!, a website offering exclusive perks on hotel bookings, and CabinMate, an app that matches single cruise travelers with potential cabin matches "in the same boat" to avoid traveling solo on a cruise. There are 8 references cited in this article, which can be found at the bottom of the page. wikiHow marks an article as reader-approved once it receives enough positive feedback. This article has 25 testimonials from our readers, earning it our reader-approved status. This article has been viewed 573,087 times.

Being an online travel agent has become a popular stay-at-home job over the years. There are numerous Internet travel agencies that offer training, certifications and the opportunity to start your own travel agency. With so much competition to face online, a smart tactic is to specialize in certain types of travel or destinations so you can market yourself as an expert. Before you start your very own agency, however, it is recommended that you start your career as an independent contractor for an established host agency so you can learn the ins and outs with minimal startup costs and less financial risk.

Things You Should Know

  • Figure out what you want to specialize in as a travel agent and what sort of client base you want.
  • Get established by creating a budget and learning about the industry before coming up with a business name, and registering your company.
  • You could sign up with a host agency instead, doing research to determine which one is best suited to your skills and interests.

Determining Your Specialty in the Travel Market

Step 1 Consider what sort of travel agent you wish to be.

  • Two distinct types of travel agents are “corporate” and “leisure” agents. The former makes arrangements for companies whose personnel who must travel for their work. The latter books personal vacations for individuals. [2] X Research source
  • Leisure agents may specialize in terms of themes (such as adventure or romantic getaways), destinations (with a thorough knowledge and plenty of advice for their customers), or clientele (catering to those traveling on a budget or those with unlimited means). [3] X Research source

Step 2 Write down your interests.

  • If fine wine is on your list of interests, pair it with areas on your list of destinations that include wine countries, such as France, Italy, or California.
  • London would be an area to focus on if you have a passion for English literature.
  • If you are obsessed with great white sharks, think about Australia, Baja, and South Africa.

Step 3 Determine your client base.

  • Contact other travel agents for quotes to get a rough idea of the going price for the sort of dream trips you would like to offer your own clients.
  • Use this price information to determine what sort of income your clients would need to afford these trips.
  • Factor in any age restrictions that may further narrow your potential client list down. A wine-tasting tour, for example, would most likely eliminate families traveling with children, while cage-diving with sharks might appeal more to younger adults than senior citizens.

Laying the Groundwork for Your Business

Step 1 Create a budget.

  • Training and certification
  • Registering as a business

Step 2 Use available resources to learn about the industry.

  • GT Trends, Traverse, and YTP Travel Network are prominent professional networks in the industry.
  • Trade-specific publications include Agent@Home, Recommend, Travolution, Travel Agent Central, and Travel Trade.

Step 3 Come up with a name for your business.

  • For example, let’s say that you personally share the same name as Donald Trump. Since a Google search will bury any mention of you online under a million other sites regarding the Don, come up with a business name that does not incorporate your own name in any way.
  • Including the core concept of your speciality in your business name can increase its prominence in keyword searches for those terms. For example, “California Wine Tours” is self-explanatory as well as being the exact phrase someone would Google to find more information about that topic. [8] X Research source

Step 4 Register your business.

  • Such registrations as DBA’s are often what is meant by a “travel agent license.” In this sense of the word “license,” you are essentially paying a nominal fee and filling out some paperwork in order to work from a residence, as opposed to taking classes and passing exams in order to earn a driver’s license.

Step 5 Separate your personal and business finances.

  • These steps are not strictly necessary to start your business, but will help keep you organized.

Step 6 Utilize your contacts.

  • Use social media like Facebook and Twitter to link your business to your existing contacts. Increase your visibility. Ask them to like your website and share your posts so others in their network see you in their own feeds.
  • Ask people you know to refer potential customers to you. Encourage them by offering prizes or thank-you gifts for referrals who end up booking trips with you.

Joining a Host Agency

Step 1 Consider signing up up with a host agency.

  • Community support
  • Lower overhead

Step 2 Research agencies.

  • What sort of commission they offer and the method of payment.
  • Which software programs you will need and whether they offer a discount if you purchase the tech through them instead of the open market.
  • The amount of training that is required and what amount of continued education is offered after that.
  • What sort of community support is offered between you, other independent contractors, and the agency itself.
  • Exactly how much you will be charged to sign up, as well as any fees that may be required later on.

Step 3 Determine which is best suited for you.

  • Would you rather work for a large company with extensive resources, or a smaller one with DIY spirit and more intimate connections between workers?
  • Are you fine working remotely with people you will never meet, or would you rather work for a local business that occasionally gets together?
  • Does the training that they offer seem to cover everything you need to learn, or do you feel that you will still be overwhelmed afterward?

Step 4 Sign up with the agency.

  • Courses may be designed to be entirely online, by correspondence, or a combination of the two.
  • Certification is not a legal requirement to be a travel agent, so if the host agency does not offer their own certification process, you can still apply and possibly be hired. If you wish to work for this specific company and boast about being certified at the same time, you can seek certification through organizations like the Travel Institute.

Community Q&A

LINDA HOPKINS

Things You’ll Need

  • Internet access
  • Fax machine
  • There are a number of host travel agencies that offer questionable business opportunities. Warning signs include promises about great financial rewards (like 100% commission) with little or no training required. Thanks Helpful 0 Not Helpful 0

You Might Also Like

Become an Agent for Cruises

  • ↑ http://hostagencyreviews.com/find-a-travel-niche/
  • ↑ https://collegegrad.com/careers/travel-agents
  • ↑ http://www.theworkathomewoman.com/travel-agent/
  • ↑ http://www.outstandingcolleges.com/become-travel-agent/
  • ↑ http://hostagencyreviews.com/starting-a-travel-agency-from-home/
  • ↑ https://www.eonetwork.org/octane-magazine/special-features/choosingtherightnameforyouronlinebusiness
  • ↑ http://hostagencyreviews.com/7-benefits-of-using-a-host-agency/
  • ↑ http://hostagencyreviews.com/tips-on-how-to-find-the-best-travel-host-agency/

About This Article

Greg Guiteras

To become a travel agent online, start by choosing an area to specialize in since it will make you more competitive, like romantic getaways or corporate traveling. If you're not sure what to specialize in, think about your interests and hobbies or destinations you've been to and use those to help you choose. Once you know what kind of travel agent you want to be, you can register your business and start building a client list. If you don't have a lot of experience, you may want to work as an independent contractor for an online travel agency for a little while to learn the ropes. To learn how to find a job working for an online travel agency, scroll down! Did this summary help you? Yes No

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How to Become a Travel Agent

By Oluwadamilola Osisanya

Published: February 28, 2024

Navigating the intricate world of travel planning can be overwhelming for many, leaving them yearning for expert guidance . This growing demand has rejuvenated interest in travel agents, and skilled navigators of the travel landscape. Dive into this article to discover the steps to become that sought-after travel expert and turn wanderlust dreams into seamless realities.

Career Summary

How much do travel agents make.

Travel Agent Salary

An important aspect to consider when pursuing this profession is the travel agent salary. Knowing the average travel agent salary is essential for aspiring professionals to make informed career decisions and understand their potential earnings. According to Glassdoor , here are the key travel agent salary figures:

  • Entry Salary (US$39k)
  • Median Salary (US$52k)
  • Executive Salary (US$70k)

Compared to the average salary across the United States, which was reported to be $61,900 in 2022, the median travel agent salary falls behind.

What is a Travel Agent?

A travel agent is a professional who assists individuals or groups in planning and arranging travel experiences . They offer expertise on destinations, help create itineraries, and manage all the logistics involved in a trip, such as booking flights, hotels, tours, and other travel-related services.

Travel agents can work independently, for a larger travel agency, or specialize in specific types of travel, like luxury.

Travel Agent Career Progression

  • Travel Agent Intern : As a beginner in the industry, you will typically be learning the ropes. You will assist senior agents and be introduced to basic tasks such as reservations and itinerary planning.
  • Travel Agent : Here, you will handle the day-to-day responsibilities of booking travel, creating itineraries, and managing client relationships. You will offer advice and solutions based on client needs.
  • Senior Travel Agent : Once you are more experienced in the industry, you can often specialize in specific types of travel, such as luxury or adventure travel. You may handle more complex itineraries and high-value clients.
  • Travel Agency Manager : In this role, you’ll be overseeing a team of travel agents, setting sales targets, coordinating daily operations, and ensuring the team’s success.
  • Travel Agency Owner : As an entrepreneur owning and operating your own travel agency, you’ll be setting the company’s strategic direction, managing finances, and leading a team of agents.

Travel Agent Career Progression

The Pros and Cons of Working as a Travel Agent

  • Opportunities to travel and explore new destinations.
  • Access to exclusive industry discounts and deals.
  • Potential for a flexible work schedule or remote work .
  • Attending industry events offers valuable networking.
  • Constant exposure to global cultures and travel trends.
  • Dependence on commission can affect income stability.
  • Long hours during peak travel seasons.
  • Facing frustrated clients due to travel disruptions.
  • Competition with online booking platforms.
  • Difficulty in striking a work-life balance.

Useful Skills to Have as a Travel Agent

  • Strong interpersonal communication.
  • Knowledge of global destinations and cultural nuances.
  • Proficiency in reservation systems and booking software.
  • Attention to detail for crafting perfect itineraries.
  • Sales skills to upsell packages and meet quotas.

Popular Travel Agent Specialties

  • Luxury Travel
  • Adventure Travel
  • Corporate/Business Travel
  • Family Travel
  • Wellness & Spa Travel
  • Group Travel

Travel Agent 5 Steps to Career

To succeed as a travel agent, education equips individuals with essential industry knowledge, while practical experience offers hands-on insights and hones problem-solving skills in real-world travel scenarios. For many, understanding how much travel agents make can be an essential consideration. Let’s explore how to become a travel agent in five easy steps.

Step 1: Obtain a High School Diploma or Equivalent

In the journey to becoming a travel agent, the first foundational step is securing a high school diploma or equivalent, such as a GED. This is a basic requirement that most employers and host agencies look for when hiring new agents . 

A high school education provides essential skills invaluable in the travel industry. For instance, geography classes offer insights into global locations, cultural nuances, and key tourist attractions, while mathematics classes equip you with skills to manage budgets, calculate expenses, and provide cost-effective travel solutions for clients. 

Furthermore, English or language arts classes foster communication abilities, enabling you to effectively engage with clients, vendors, and other industry professionals.

As you progress in your career, you might encounter situations where clients require intricate itinerary planning or detailed destination knowledge. But what is a travel agent if not a problem solver?  The foundational skills acquired in high school can serve as building blocks for more advanced industry-specific training and education. 

Moreover, in an industry where precision is crucial, from booking exact dates to understanding visa requirements, the foundational discipline and organizational skills nurtured during high school are pivotal in ensuring accuracy in your professional undertakings.

Step 2: Enroll in a Training Program

Enrolling in a specialized training program can be a game-changer for those aspiring to become travel agents. These programs, often offered by community colleges, vocational schools, or dedicated travel institutions, provide a comprehensive understanding of the travel industry. 

Students are typically introduced to essential aspects such as reservation systems, travel regulations, destination research, and the intricacies of different travel packages.

Furthermore, a well-structured training program offers hands-on experience with the tools and software commonly used in the industry. This practical experience ensures that once you step into the professional realm, you’re not overwhelmed by the technical side of bookings, itinerary planning, and client management. 

Additionally, these programs often feature guest lectures from industry experts, which can provide valuable insights into current trends and practices.

Beyond the technical and industry-specific knowledge, a good training program will also emphasize developing soft skills . 

Since travel agents deal directly with clients, skills like effective communication, problem-solving, and building rapport are essential. Many training programs incorporate modules on customer service excellence, ensuring aspiring agents can handle diverse client needs and preferences.

Can I become a Travel Agent through online education?

Absolutely! Online education has opened doors for many aspiring travel agents by offering foundational courses in travel and tourism . Such courses often delve into topics like global destinations, travel regulations, customer service techniques, and the usage of booking software. 

As the travel industry evolves, knowledge about sustainable tourism, niche travel markets, or specialized tour packages can also be acquired through online courses.

However, while online training provides critical theoretical knowledge, there’s an undeniable value in hands-on experience . Practical skills like client relationship management, real-time problem solving, and navigating booking challenges can be best learned through internships or on-the-job training. 

Thus, while online education is an excellent place to start, coupling it with real-world experiences ensures a well-rounded preparation for a successful career in travel.

What are Some Web Resources to Learn Skills to Become a Travel Agent?

There are specialized web resources that are tailored to help you on your journey to becoming a travel agent.

Here are some of them:

  • The Travel Institute : A long-standing educational institution in the travel industry, The Travel Institute offers a variety of training and certification programs for travel professionals at all levels.
  • American Society of Travel Advisors (ASTA) : ASTA offers a range of courses tailored for travel agents. Their education programs include webinars, online courses, and other resources to help agents enhance their skills.
  • Cruise Lines International Association (CLIA) : If you’re keen on specializing in cruise vacations, CLIA offers training and certification programs to help agents understand the intricacies of cruise travel.
  • International Air Transport Association (IATA) Training : For those focusing on flight bookings and airline liaison, IATA provides training in various aspects of aviation, ticketing, and travel agency operations.
  • Travel Agent University (TAU) : TAU is an online platform offering free travel agent courses on various destinations and travel suppliers. Tourism boards or travel companies often sponsor their courses to educate agents about their offerings.
  • Destination Wedding & Honeymoon Specialists Association (DWHSA) : For those interested in specializing in romantic travel (honeymoons, destination weddings), DWHSA offers targeted training and resources.

Remember, while these resources provide specialized training, gaining hands-on experience, networking, and staying updated with travel trends and news are equally crucial for a successful career as a travel agent. 

It’s also worth noting that what is a travel agent today might differ slightly from a decade ago. With the advent of technology and online platforms, the role has evolved, and staying updated with these changes is key.

Step 3: Gain Practical Experience

While theoretical knowledge lays the foundation for becoming a travel agent, it’s the hands-on experience that truly hones the craft. Navigating real-world travel scenarios equips agents with invaluable insights, setting them apart in this dynamic industry.

What are internship opportunities for a Travel Agent?

Internship opportunities for aspiring travel agents provide invaluable hands-on experience and exposure to the travel industry.

Here are some potential internship avenues and ways to secure them:

  • Travel Agencies : Traditional brick-and-mortar travel agencies, especially larger ones with multiple branches, often have internship programs. Interns usually assist established agents, handle client inquiries, learn reservation systems, and gain an understanding of travel products and destinations.
  • Online Travel Agencies (OTAs) : Companies like Expedia , Booking.com , and Orbitz , which operate mainly online, might offer internships in areas ranging from customer service to product management and marketing.
  • Cruise Lines : Major cruise lines such as Carnival , Royal Caribbean , and Norwegian Cruise Line offer internships in various departments. As an intern, you can get exposure to reservation systems, customer service, and sales techniques specific to cruise vacations.
  • Tour Operators : Companies that design and sell vacation packages often offer internships where you can learn about itinerary planning, coordination with local service providers, and sales/marketing strategies.
  • Hotel Chains and Resorts : Big players like Marriott , Hilton , and Hyatt provide internship opportunities in reservations, guest services, and sales departments. Understanding the hotel side of the industry can be beneficial for a travel agent.
  • Airlines : Major airlines might have internship opportunities in their sales and marketing departments, reservations, or customer service. This is a great way to understand flight bookings and the complexities of air travel.
  • Destination Marketing Organizations (DMOs) : These organizations promote tourism for specific destinations. Interning with a DMO can provide insights into destination-specific knowledge and marketing tactics.
  • Travel Technology Companies : Firms that develop booking engines, CRM systems, or other technologies for the travel industry might offer internships, allowing you to understand the tech side of travel.

What Skills will I learn as a Travel Agent?

As a travel agent, you’ll acquire a diverse set of skills that will not only help you assist clients in planning and booking their travels and enable you to run and promote your business effectively.

Here’s a breakdown of the essential skills you’ll develop:

  • Destination Knowledge : Understanding popular tourist destinations, their attractions, best times to visit, local customs, and travel advisories. This includes having an understanding of geography, cultures, and travel logistics.
  • Itinerary Planning : Crafting detailed travel plans that cater to clients’ interests and budgets. This involves coordinating flights, accommodations, tours, and other travel-related activities.
  • Reservation and Booking : Proficiency in using Global Distribution Systems (GDS) and other booking software to secure flights, hotels, car rentals, and more for clients.
  • Customer Service : Building rapport with clients, addressing their concerns, managing expectations, and handling complaints. Effective communication, active listening, and problem-solving are crucial here.
  • Sales and Marketing : Selling travel packages, upselling add-on services, and promoting destinations or special deals. This also involves understanding customer behavior and leveraging promotional strategies to boost sales.
  • Attention to Detail : Ensuring all travel arrangements fit together seamlessly, verifying reservation details, and cross-checking for any potential issues.
  • Trend Analysis : Keeping abreast of travel trends, popular destinations, and emerging markets to cater to the evolving demands of travelers.
  • Crisis Management : Assisting clients during travel disruptions like canceled flights, lost luggage, or health emergencies. This involves quick thinking, resourcefulness, and a calm demeanor.
  • Organization : Managing multiple bookings, staying updated with various promotions and deals, and efficiently handling paperwork and documentation.
  • Networking : Building relationships with hotels, airlines, tour operators, and other service providers. This often helps get better deals, understand new offerings, and sometimes assist in emergencies.
  • Negotiation : Securing your clients’ best prices and terms by discussing rates and packages with suppliers.
  • Financial Acumen : Understanding pricing structures, managing invoices, and keeping track of commissions and expenses if you run your own agency.
  • Continuous Learning : The travel industry is ever-evolving. Regularly updating your knowledge about destinations, travel regulations, new booking systems, or even sustainable travel practices is essential.
  • Cultural Sensitivity : Interacting with clients and suppliers from diverse backgrounds requires understanding and respecting different cultures and customs.

By mastering these skills, travel agents can provide top-notch service to their clients, ensuring memorable travel experiences and fostering client loyalty.

Step 4: Obtain Certification

Certification is crucial in establishing credibility and expertise as a travel agent. A certified status not only distinguishes you from competitors but also instills confidence in clients about your professional acumen.

Here are several prominent certifications for aspiring travel agents:

  • The Travel Institute’s Certified Travel Associate (CTA) : A highly-regarded credential in the travel industry, the CTA designation showcases your expertise and commitment. The certification involves coursework on communication, technology, geography, and sales, followed by an exam.
  • Cruise Lines International Association (CLIA) Certification : Tailored for agents specializing in cruise vacations, CLIA offers various levels of certification – from the entry-level “Cruise Counsellor” to the advanced “Master Cruise Counsellor”. Each level requires a combination of cruise experience, product workshops, and ship inspections.
  • Destination Specialist (DS) Designations : Offered by The Travel Institute, these certifications indicate expertise in specific destinations or travel markets, be it Africa, Hawaii, or luxury travel. Earning a DS title involves coursework, first-hand experience, and a final exam.
  • Adventure Travel Trade Association (ATTA) Certification : Ideal for agents passionate about adventure tourism, this certification focuses on sustainability, safety, and best practices for adventure travel.

Earning one or more of these certifications demonstrates your commitment to professional growth, adherence to industry standards, and a desire to provide the best service to your clients. Continually learning through certifications as the travel industry evolves ensures you stay updated and relevant.

Step 5: Apply for Jobs

Now that you’ve gained insight into the steps leading up to this, understanding the vast array of job opportunities available for travel agents is crucial. From specialized roles to diverse environments, here’s how your expertise as a travel agent can pave multiple career avenues.

What are the Job Opportunities of a Travel Agent?

With their specialized knowledge and skills, travel agents have access to a range of job opportunities within the travel and tourism sector.

Here’s a breakdown of potential career paths and roles for a travel agent:

  • Leisure Travel Agent : Specializing in vacation packages, these agents assist individuals and families in planning their dream vacations. They provide suggestions on destinations, book accommodations, arrange transportation, and often provide advice on local sightseeing or experiences.
  • Corporate Travel Agent : These agents focus on business clients, managing travel needs for companies and their employees. They ensure timely bookings, handle visa and documentation processes, and often seek corporate rates or deals to manage expenses for the company.
  • Adventure Travel Specialist : With the rise of adventure tourism, agents can specialize in offering tailored packages for thrill-seekers. This includes safaris, trekking, diving expeditions, and more.
  • Luxury Travel Specialist : Catering to a high-end clientele, these agents design luxury travel experiences, from stays in five-star resorts to private jet charters and exclusive experiences.
  • Cruise Specialist : As the name suggests, these agents focus exclusively on cruise vacations, advising clients on the best cruise lines, routes, onboard activities, and excursions based on their preferences.
  • Group Travel Organizer : These agents manage large groups traveling together, like students on a field trip, religious groups on a pilgrimage, or enthusiasts attending a global convention.
  • Destination Wedding Planner : Combining travel agency with event planning, these agents specialize in organizing destination weddings, helping couples find the perfect venue, managing guest travel, and ensuring all on-ground arrangements are in place.
  • Freelance Travel Consultant : With technological advancements, many agents prefer working independently, offering their services remotely, and leveraging online platforms to reach a broader client base.
  • Tour Operator : After gaining substantial experience and industry contacts, some agents establish their own tour operations, curating and selling unique travel packages or experiences.
  • Travel Writer or Blogger : Using their extensive travel knowledge, some agents branch out into writing and sharing travel tips, reviews, and experiences through articles, blogs, or even books.

In addition to these specific roles, the skills and knowledge of a travel agent can be valuable in various adjacent sectors like hotel management, airline operations, or tourism board promotions. The key is to continuously adapt, learn, and network to tap into the industry’s diverse opportunities.

What Type of Companies Hire a Travel Agent?

Travel agents are sought after by various companies across different sectors due to their expertise in travel arrangements and customer service.

Here are some types of companies that typically hire travel agents:

  • Travel Management Companies (TMCs) : These businesses specialize in managing the corporate travel needs of other companies. They ensure cost-effective and efficient travel arrangements for business travelers.
  • Event and Conference Organizers : Companies that organize international conferences, exhibitions, and large-scale events often hire travel agents to manage the logistics for attendees coming from different parts of the world.
  • NGOs and International Organizations : Non-governmental organizations and entities like the United Nations, which have staff traveling frequently for fieldwork or conferences, often require the expertise of travel agents.
  • Film and Production Companies : These companies require travel agents to handle the logistics when shooting in diverse locations, ensuring that cast and crew meet their travel and accommodation needs.
  • Sports Management Agencies : Agencies managing sports events, especially international ones, need travel agents to arrange transportation, accommodation, and other logistics for teams and officials.
  • Educational Institutions : Universities and schools organizing student exchange programs, study tours, or international conferences often rely on travel agents for bookings and itineraries.
  • Government Departments : Various government departments, especially those involved in international relations, trade, or cultural exchanges, require travel agents to organize trips for officials.
  • Travel Tech Companies : Emerging travel technology firms, especially those developing travel-related apps or platforms, might hire travel agents to offer customer support, assist in content creation, or provide expert insights.
  • Medical Tourism Facilitators : Companies that cater to the medical tourism sector, where patients travel abroad for medical treatments, hire travel agents to manage all the travel arrangements and ensure a smooth experience for patients.
  • Real Estate Companies : Firms, especially those involved in international real estate or luxury properties, might hire travel agents to organize trips for potential buyers wanting to inspect a property before purchase.

What’s the Career Outlook for Travel Agents?

The career outlook for travel agents in the United States is characterized by modest growth as travel continues to be an integral part of both leisure and business activities. 

While online booking platforms have emerged as dominant forces in the industry, there remains a demand for personalized and specialized travel services that can only be offered by knowledgeable travel agents.

According to the U.S. Bureau of Labor Statistics (BLS) , the employment of travel agents is projected to grow 3 percent from 2022 to 2032. This growth rate is slightly slower than the average for all occupations.

The modest growth can be attributed to the increasing reliance on self-service travel websites. However, travel agents offer a level of expertise, especially for complex trips or niche travel markets, that automated sites cannot match. 

As a result, those specializing in areas such as luxury, adventure, or business travel or catering to specific demographic groups might experience better job prospects.

Travel Agent Popular Career Specialties

What is the Work-Life Balance of a Travel Agent?

The work-life balance of a travel agent can be dynamic, fluctuating with peak travel seasons, client demands, and the nature of the travel niche they cater to . 

During high-demand periods, such as holidays or peak vacation times, agents may work extended hours to manage bookings, address last-minute changes, or handle travel disruptions. Conversely, during off-peak seasons, their schedules might be more relaxed, providing them some downtime.

With advancements in technology, many travel agents have the flexibility to work remotely, allowing for greater control over their schedules. However, those who specialize in corporate or luxury travel, or who are on call for emergencies, might find their hours less predictable. 

Should I become a Travel Agent?

Opting to become a travel agent is a significant decision that calls for a harmonious blend of interpersonal skills, meticulous organization, and a genuine passion for exploring the world’s corners. Throughout this article, we have navigated the multifaceted path to becoming a travel agent, touching upon both its challenges and enriching experiences.

As you stand at the crossroads of this decision, reflect upon the crucial points elucidated in our discussion, from the nuances of training and the myriad niches within travel planning to the evolving demands and rewards of this profession. It’s essential to also delve into a personal introspection of your interests, natural aptitudes, and envisioned life trajectory.

Moreover, think about your overarching career objectives. Working as a travel agent offers a unique opportunity to be a bridge between cultures and people, helping craft unforgettable memories. Does this resonate with your vision for the future?

Choosing a path as a travel agent should be an introspective journey. Balance the concrete advantages and challenges of the profession against your intrinsic desires, commitment level, and long-term aspirations.

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How to Become a Travel Agent: Everything You Need to Know

A re you great at finding reasonably priced flights and hotel rooms? Does making itineraries and solving booking issues come naturally to you? If your answer is yes, you might want to consider becoming a travel agent. And if you're the designated "trip-planning friend," you're already halfway there.

You might think the the profession is outdated, but that's not what the data shows: According to the American Society of Travel Advisors (ASTA), 50 percent of travelers are more likely to use a travel agent now than they were in the past. Not only are travel agents needed, but the career's earning potential can be impressive, depending on the type of agent you choose to be. Use this guide to learn how to become a travel agent and kickstart your journey into a unique career.

RELATED: 26 Best Trip-Planning Hacks Straight From Travel Agents .

What do travel agents do?

A travel agent's job is to ensure their clients have the best travel arrangements. Using their expertise, they offer advice and essential details about your trip, make your reservations, book flights and hotels, and manage your travel plans overall. Any hiccups regarding your accommodations are handled by them, and they are the best at finding money-saving deals. Travel agents prioritize your needs, like your vacation schedule and budget.

Their goal is to provide peace of mind throughout the trip-planning process so you can get the most out of your vacation.

What credentials do you need to be a travel agent?

You don't necessarily need a degree to become a travel agent, but getting some training within the field could be in your best interest. This not only makes you an attractive candidate to employers and agencies who may require a form of certification , but also helps you appear more qualified, which can help further your career in the long run.

Even though there might not be a degree in "travel agency" per se, you can opt for a related program like business, economics, or hospitality instead.

What do you need to become a travel agent?

There are different ways to become a travel agent, but anyone hoping to break into the field should definitely keep the following three points in mind.

Decide what kind of travel agent you want to be.

Having a specific focus on the kind of travel experience you want to provide allows you to build the knowledge and resources to best help those specific clients. Suppose you want to work in corporate travel: Building your skills according to your niche clientele and field will help you sharpen the skills you need to develop your expertise.

Learn about the travel industry and its trends.

The travel agency field is constantly shifting, so it's important to stay up-to-date on industry changes and trends to know what you should be offering clients. People's preferences are ever-changing, so knowing what's hot and what's not is crucial. Spend time learning which places are popular and unpopular based on the season, or which restaurants are staple visits. This shows a solid and up-to-date understanding your clients will appreciate.

Build your communication and interpersonal skills.

A large part of being a travel agent is advising your clients and earning their trust, which doesn't happen overnight. Presenting yourself as knowledgeable and approachable can encourage them to trust your judgment and recommendations. This is especially important if you're not working with a travel agency, because you'll have to rely more on your brand and relationships instead of leaning on a company's reputation.

Maintaining a healthy balance of communication between you and your clients is also essential, which means scheduling phone calls, in-person meetings, keeping up with emails, and any other form of communication your client prefers.

RELATED: 9 Ways Flying First Class Can Actually Save You Money, Travel Experts Say .

Get certified if you can

Getting a certificate can be pricey and cost hundreds of dollars . So, if this option is not feasible for you, that's understandable. However, while certification isn't a requirement to become a travel agent, it can certainly help you throughout your career. Here are a few certificate programs to consider.

Certified Travel Counselor

This Travel Institute certificate requires at least five years of experience and a Certified Travel Association certification. This course focuses on marketing and building consumer relationships. CTC costs $550 to complete the course and $600 for the CTC Fast Track.

Certified Travel Industry Executive

CTIE is also backed by the Travel Institute and requires at least five years of field experience. This $550 program includes courses on travel business, marketing management, bookkeeping, and travel law.

ASTA Verified Travel Advisor

This certificate is given by the American Society of Travel Advisors and teaches applicants about the legalities of travel and how to solidify relationships with consumers. The nine-course program also focuses on ethical travel advising, agency law, and travel agency compliance.

For ASTA members, the course is $399, and for nonmember independent contractors, it's $598. Travel Advisor nonmembers pay the steepest price, which is $729, and $179 for recertification.

RELATED: 7 Hacks for Flying With Just a Carry-On—No Matter How Long Your Trip Is .

How much do travel agents make?

According to Indeed , travel agents make an average of $53,924, and salaries can range between $30,131 and $96,506, depending on where you live. But other factors can affect an agent's earning potential, like working independently instead of for a travel agency.

A travel agent's income also depends on their area of travel. The Hotel Agency Review 2023 report revealed that corporate and luxury travel agents earn much more than agents who focus on Disney and cruise trips.

Your experience level can also impact your earning potential, as agents who have worked in the field longer are typically viewed as more qualified.

RELATED:  The 7 Best Cruises to Book If You're Over 60 .

Do travel agents get discounts on flights?

Being a travel agent doesn't automatically mean you get tons of discounts and deals, but they do have access to perks that can help make planning trips easier and less expensive. Travel agents have the inside scoop on reduced rates because of their relationships with hotels and airlines. As a result, agents share these negotiated prices with their clients to help them save. Agents can, of course, also benefit from this insider knowledge and save money on their own trips.

Thanks to their agents, clients can enjoy luxury accommodations at high-end hotels like Hyatt Privé, Hilton Impresario, Marriott STARS&Luminous, Four Seasons Preferred Partner, and Mandarin Oriental Fan Club, to name a few. These perks range from spa services and later checkout times to room upgrades and complimentary breakfast.

How do you make money as a travel agent?

There are several ways a travel agent can make money in their field beyond selling travel packages or working for an agency.

Travel agents can charge a service fee, which is a base pay clients cover along with any other charges.

Travel agents can also make commissions from their contracts with hotels, tour/excursion companies, cruises, car rental services, and airlines. Add-ons like insurance can also help boost an agent's income, if their client wants it.

Booking group tours can increase a travel agent's earnings because their commission is based on how much their clients purchase, so more people means more accommodations. For example, booking travel for destination weddings or family reunions is an excellent way to book multiple hotel rooms. It's such a lucrative strategy that some agents make group booking their niche, because managing just a few a year can bring in a substantial profit.

RELATED: The Best Day to Book Flights for Your Next Getaway .

Being a travel agent comes with many perks, but ultimately, becoming one takes a lot of dedicated effort. Taking the time to learn about the travel industry is a great way to expand your tourism knowledge and consumer communication techniques. Refining your skills and becoming certified is one of the best ways to attract and retain clients.

So, if becoming a travel agent sounds like the career for you, join this community of globetrotters and combine your love for adventure, great deals, and helping others plan impressive getaways.

In the meantime, you can sign up for our newsletter to enjoy similar career-building content, as well as the latest in wellness, entertainment, and travel.

How to Become a Travel Agent: Everything You Need to Know

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