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Home > Travel Insurance > Australia Post Travel Insurance Review

Australia Post Travel Insurance Review

Learn more about Australia Post’s travel insurance policies to find out about their coverage and fees and compare them with other insurers today.  

auspost travel insurance review

Fact checked

No longer just a post office where you can send and receive mail, Australia Post has branched out into offering banking services, currency conversion and travel insurance policies. These policies are backed by Cover-More, one of the world’s largest providers of protection for holidays.

If you’ve got your eye on one of Australia Post’s travel insurance policies, comparing with Savvy lets you see how it fares against other insurers. By considering your options with us, you’re able to do a side-by-side comparison of policies to weigh up which is best for you.

Find out more about Australia Post’s travel insurance policies, get a quote and compare with Savvy today.

*Please note that Savvy doesn’t represent Australia Post for its travel insurance products.

auspost travel insurance review

More about Australia Post travel insurance

What travel insurance policies does australia post offer.

Australia Post offers three standalone travel insurance policies that cover you while you’re on holiday, including:

  • International Comprehensive Plan: this is Australia Post’s top level of international cover and affords you protection for overseas medical and dental costs, the expense of replacing or repairing your luggage if it’s stolen or damaged, pre-trip cancellation and any travel delays. You’re also covered if the cash you’re carrying is stolen and if you need to pause your trip to return home due to an emergency.
  • International Basic Plan: this type of discount travel insurance policy covers you for any medical expenses overseas and additional expenses and pays out if you become disabled, die by accident or are found personally liable for an accident or injury to another person. You won’t be covered for your bags or personal items, including if you lose your travel documents.
  • Domestic: this policy covers you for any additional expenses, amending and cancelling bookings, the loss of your travel documents and the excess on a rental car. You’re also covered if you need to cancel your domestic trip due because you’ve contracted COVID-19 and are required to self-isolate.
  • Annual Multi-Trip: this policy is tailored to those who are making frequent domestic or international trips over 12 months. You’re able to make an unlimited number of trips, so long as they’re at least 250km from your home.

Whether you're going on a trip to the UK or a camping trip in the Australian outback, it's important to compare quotes and policies with Savvy so you can check how Australia Post’s products stack up to other companies and potentially score a discount on your policy.

What optional extras are available through Australia Post’s travel insurance policies?

Australia Post offers a few optional extras that you can tack onto your standalone travel insurance policy. These include:

  • Cruise cover: if you’re taking a cruise of more than two nights, you can purchase this optional extra which covers you for travelling on a multi-night ocean liner domestically or internationally. You’re covered for all your medical treatment onboard the vessel, emergency evacuation if you need to abandon ship and missing your port.
  • Increased luggage item limits: taking valuables with you on a trip? You may wish to increase your baggage cover if the total value of those belongings exceeds the limit specified in the PDS.
  • Motorcycle cover: this is protection for those who intend to either ride as a passenger or the driver of a motorbike or moped while on their vacation. In addition to having insurance, there are other requirements, such as having the proper paperwork, wearing a helmet and having an engine capacity of less than 250cc.
  • Winter sports: this protects you if you plan on going skiing, snowboarding or snowmobiling during your trip.

What exclusions should I be aware of when buying through Defence Health Travel Insurance?

Some of the general exclusions on Australia Post’s travel insurance policies include:

  • Breaking the law
  • Accidents caused by consuming alcohol or drugs
  • Attempted suicide or self-inflicted injuries
  • Complications with pregnancies after the 24th week
  • Travelling against the advice of your doctors
  • Elective surgery or body modification procedures
  • Travelling to a destination against Australian government advice

If you’ve found a travel insurance policy that draws your eye, make sure you review the Product Disclosure Statement (PDS) before you set your decision in stone.

What we think of Australia Post’s travel insurance

What we like, hefty hire car excess cover.

Australia Post's comprehensive and domestic travel insurance policies have a $10,000 excess for rental vehicle insurance, which is higher than most insurers who offer between $4,000 and $8,000.

Longer to make a claim

Unlike many other travel insurance companies who give you just 30 days to file a claim, Australia Post allows you to take up to 60 days from the moment you return from your holiday to file a claim.

High personal liability cover

While most of their competitors offer between $1 million and $2. 5 million in personal liability coverage, Australia Post offers coverage of up to $5 million.

What we don't like

Limited covid-19 coverage.

You may want to look elsewhere for COVID-19 insurance if you're looking for the most complete coverage possible. Multi-night cruises, as well as cancellation and amendment coverage, aren’t included.

Less pregnancy cover than other insurers

If you’ve got a baby on the way, Australia Post only covers you up to the 24th week of gestation, which is less than some other providers on the market. You may also not be covered if you’ve had prior complications or are expecting twins.

No one-way coverage

Australia Post doesn’t sell one-way travel insurance policies, unlike a few other providers who make them part and parcel of their standard offerings.

Types of travel insurance

International.

International travel insurance can offer cover for a range of events, including medical expenses, lost luggage or items, cancellation fees and more when you're overseas and a long way from home.

If you're journeying within Australia, domestic policies are designed to offer many of the same protections as international travel insurance (with the exception of medical expenses).

Single trip

The most standard and common type of travel insurance, this policy can cover you for one trip starting and ending in Australia (and is available for both international and domestic travel).

Annual multi-trip

As the name suggests, this type of travel insurance covers multiple trips over a 12-month period. Depending on your insurer, you may be able to take an unlimited number of trips up to 90 days each.

You don't have to have a return ticket booked to take out cover while you're overseas. One-way travel insurance enables you to access cover without a set end date, such as if you're moving temporarily.

You may need to take out specialist coverage if you're setting sail on a cruise. Fortunately, cruise insurance can cover emergency evacuation, cabin confinement and more.

Just because you're older doesn't mean travel insurance isn't still important. If you qualify for cover, seniors' travel insurance can offer greater peace of mind for included events while you're travelling.

Adding winter sports or ski cover to your policy can add protection against damage to your equipment, piste closure due to bad weather and activities such as back-country skiing, heliskiing and more.

Adventure sports

Looking to enjoy some adventure sports on holiday? An adventure sports pack can grant you cover for a range of activities, such as hiking, scuba diving and motorcycle or scooter riding.

Jetsetting with the whole clan in tow? Some insurers offer family travel insurance, which enables you to include yourself, your partner and your dependent children under one policy to help you save.

If you're travelling interstate or overseas with your partner (or simply another friend or family member), you may be able to access a discount by taking out a joint or duo travel insurance policy.

Why compare travel insurance with Savvy?

Reputable insurance partners, fast and convenient online process.

You can complete the quote, comparison and purchase process online through Savvy quickly and easily.

Competitive quote costs

Regardless of the type of insurance you’re looking for, we can help you compare between competitive quotes.

Frequently asked questions about Australia Post’s travel insurance

Yes – Australia Post covers the cost of medical or hospital expenses due to COVID-19 on your holiday. They’ll also provide you coverage if you need to book additional accommodation or travel because of a COVID-19 diagnosis, isolate while you get tested or die as a result of coronavirus. However, as mentioned, they don’t cover cancellations or amendments to your holiday.

If you need to make a claim on your Australia Post travel insurance, the organisation has an easy-to-use claims portal you can provide details of your claim, upload documents and submit your claim. According to Australia Post’s PDS, once your claim is lodged it can take up to ten business days for a decision to be handed down.

Unlike other aspects of your travel arrangements, travel insurance doesn’t have an average cost or one-size-fits-all price to follow. Instead, the price you’ll pay is down to a set of unique variables including:

  • Destination (for example, if you’re heading to Canada , your travel insurance may be more expensive than heading to Greece because of the difference in health care)
  • Level of coverage
  • Optional extras you choose
  • Pre-existing medical conditions
  • Chosen policy excess
  • Type of insurer and insurance policy you purchase

Single-trip travel insurance policies only cover you for one holiday while annual, or multi-trip, policies usually cover you for an unlimited number of holidays over 12 months. Any one trip can usually last up to 60 days when it’s protected by a yearly multi-trip coverage. On the other hand, one-way policies cover journeys taken without a confirmed return flight, lasting up to 12 months and able to be extended further.

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Disclaimer: We do not compare all travel insurance brands currently operating in the market. Any advice presented above or on other pages is general in nature and does not consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an insurance policy.

Savvy earns a commission from our partners each time a customer buys a travel insurance policy via our website. We don’t arrange for products to be purchased from these brands directly, as all purchases are conducted via their websites.

Before purchasing your policy, we recommend you refer to the provider’s PDS for any further information on the terms, inclusions and exclusions.

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Please Note - If you are cruising around Australia you need to select Pacific. With Regions, variances can apply for Bali, Indonesia, Japan and Middle East. You are not required to enter stop-over countries if your stop-over is less than 48 hours.

If you don’t know where you’re traveling to within the next 12 months, choose Worldwide to ensure you’re covered no matter where you go. If you’re travelling to multiple countries choose the region that you are visiting that is furthest away (excluding stopovers less than 48 hours). In most cases you will be covered for the closer regions as well. For example, if you choose Europe, you will also be covered in the Middle East, Asia and Pacific.

Worldwide means anywhere in the world

Americas means USA, Canada, South America, Latin America, Hawaii and the Caribbean

Europe means all European countries, including UK

Middle East refers to the area from Syria to Yemen; Egypt to Iran

Asia generally means Asia and the Indian subcontinent. For some insurers this excludes Japan*

Pacific means the South West Pacific, Australia and Indonesia/Bali*. Select Pacific for domestic cruises in New Zealand waters

New Zealand means domestic travel within New Zealand only

*Note: Variances apply for Bali, Indonesia, Japan and Middle East. Check that your destination is covered once directed to your chosen insurer’s site.

Australia Post Travel Insurance Reviews

Australia Post Travel Insurance reviews

Australia Post Travel Insurance can help protect you from the unexpected, whether you're travelling the world or closer to home. They have four different levels of cover to choose from. Policies are available to those under 85. Dependants travel for free with parent or grandparent. Underwritten by Great Lakes Australia.

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Australia Post FAQ

How many people can i include in my policy.

You can buy a policy to include up to 10 traveller online.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie waters you still need to pick pacific.

Can I pay to reduce or cancel my excess?

Yes you can choose between the excess of $0 or $100 depending on what you choose to pay.

What additional extras are there?

You can increase your single item limit for personal effects, your rental car excess cover, Add cover for winter sports and add cover for existing medical conditions.

Am I covered if my tour company collapses?

No, they don't provide protection from insolvency.

I’m not an Australian resident- can I buy cover?

No you have to be an Australian resident.

What size moped or motorbike am I covered to ride overseas?

If you wish to be covered for riding a motorcycle as the driver or pillion passenger, you must pay an extra premium. Even if you pay the extra premium you will only be covered if the engine is less than 200cc. You also must wear a helmet, ride safely and have a valid license in Australia and the country you are riding in.

How long is their single trip cover for?

Can i extend my policy from overseas.

Having too much fun? No problem. You can buy a new policy from overseas, as long as your old policy has not yet expired.

Do they cover for my rental vehicle excess?

If you’re hiring a car whilst you’re away and you don’t wanting to pay a large excess should you have an accident, Australia Post will cover you up to $3,000. You can pay more to increase this if you wish.

What is their cooling off period?

Who underwrites them.

Great Lakes Australia.  

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Our comparison is a free service that allows users to compare quotes in a few simple steps based on limited personal criteria. Comparisons supplied are not a recommendation or opinion about the suitability of a policy for a user. Comparisons are default ranked according to price and users have the ability to sort by popular cover levels. Whilst we compare a vast range of policies, we do not compare all providers in the market. This site compares the following brands: 1Cover, AllClear, Budget Direct, Downunder, Fast Cover Travel Insurance, Insure4Less, InsureandGo, iTrek, Simply Travel Insurance, Ski-Insurance, Travel Insurance Saver, Travel Insuranz, Wise Traveller, Zoom Travel Insurance . The directors and shareholders are common with companies i-Trek Pty Ltd, Zoom Travel Insurance and 1Cover Pty Ltd including it’s subsidiary brand Ski-insurance. CoverDirect takes all reasonable care when preparing this information but does not warrant its accuracy. Pricing information is supplied by the providers who participate on this site and should be verified with the insurer before you purchase. This site links users to the website of the provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase.

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Travel insurance

Australia Post Domestic review

Zurich insurance provider..

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This is the provider of the insurance product and correlates with the Financial Services Provider (FSP) as registered with the Australian Financial Complaints Authority. You can look up your insurer's provider in the AFCA comparative tables to see how likely consumers were to bring a travel insurance dispute to AFCA about them.

In years (up to and including given number).

Limit per person for cancellation or amendment expenses.

No means 'not covered'. Cover is assessed on individual circumstances.

The limit for additional travel expenses per person if travel is interrupted by an insured event (not including injury or sickness as that is covered separately under 'Additional travel expenses for injury or sickness').

Cover limit for additional travel expenses to reach a special event such as a wedding, conference or sporting event on time if the scheduled transport is cancelled or delayed.

Cover limit for additional travel expenses to reach pre-paid travel arrangements on time if the scheduled transport is cancelled or delayed.

Cover is assessed on individual circumstances.

Limit per person for additional meal and accommodation expenses if scheduled transport is delayed.

The minimum number of hours before transport delay is covered.

Limit per person per 24 hour period for this transport delay. No means 'not covered'. Cover is assessed on individual circumstances.

The overall limit per person for stolen or damaged personal belongings.

Limit for a single unspecified item.

Limit per item for a video or photo camera.

Limit for a laptop or tablet.

Limit for a smartphone.

Overall limit for a single person for baggage lost temporarily.

No means 'Not covered'. Cover is assessed on individual circumstances.

Overall limit for a family for baggage lost temporarily.

The minimum period of time in hours before which cover applies for temporarily lost baggage.

Cover collision damage excess for a hire car.

Limit for collision damage excess for a hire car.

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Australia Post Travel Insurance

Important information on terms, conditions and sub-limits.

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Are you a big fan of the national postal service? If yes, you’ll be excited to hear that as well as parcels and letters, you can also get travel insurance from Australia Post. So, if you’re planning to post yourself away, you might want to check it out! Keep reading for important information you should know before signing up for an Australia Post travel insurance policy.

About Australia Post

Yes, this is the Australia Post that is in charge of getting your letters and postcards back to family and friends while you’re away. Australia Post itself has been offering insurance for nearly a decade. Its travel insurance policies are underwritten by Zurich Australian Insurance Limited.

What travel insurance does Australia Post offer?

Australia Post offers multiple travel insurance policy options: basic and comprehensive international travel insurance, multi-trip travel insurance and domestic travel insurance. There’s also a number of optional extras you can add on to your policy, if you’re looking for cover that is a little more tailored towards your particular trip. Below is a comparison of the international travel insurance policies Australia Post has to offer (here at Mozo we don’t compare domestic travel insurance).

  • Single Duo Family Group

Limits shown apply

Covid medical cover

Covid cancellation cover

Overseas emergency hospital expense

Overseas emergency medical assistance

Maximum excess

Cancellation fees

Pay extra for no excess

Luggage and personal effects

Additional accomodation & travel

Emergency companion

Resumption of journey

Hospital cash allowance

Accidental death

Permanent disability

Loss of income

Credit Card fraud and replacement

Travellers cheques

Travel documents

Rental vehicle excess

Alternative travel expenses

Personal liability

Pre existing conditions

Cardiovascular disease

Mental health illness

High cholesterol

High blood pressure

Blood thinning medication

Activities covered

Bungee jumping

Conservation work

Mountain biking

Mountaineering

Rock climbing

Scuba diving

Snow sports

Ocean Cruise

Assessment required, may cost extra

Basic Multi-Trip

Comprehensive.

Choose $0 to unlimited

Comprehensive Multi-Trip

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

What optional extras does Australia Post’s travel insurance offer?

Australia Post’s international travel insurance offers a number of add-ons. With both the basic and comprehensive cover you can choose your excess, choose between single or multi-trip cover, and choose to add cover for existing medical conditions.

With the comprehensive international cover, you can also choose to increase your single-item limit for personal effects cover and increase your rental car excess cover. 

If you want to tailor your cover a little more, you can also add cover for winter sports, cruises, or add cover if you plan to ride a motorcycle or moped while travelling.

What pre-existing conditions does Australia Post travel insurance cover?

Australia Post offers cover for some pre-existing conditions automatically subject to the criteria defined in the PDS. For others conditions a medical assessment is required and if cover is approved, an additional premium may need to be paid.  

It is also important to note that even if there is some cover provided for certain existing medical conditions, sub-limits and other conditions may apply. Read the full product disclosure statement (PDS) to see exactly how Australia Post defines medical conditions and what terms, conditions and sub-limits apply.

Is there a cooling-off period with Australia Post’s travel insurance?

Yes, Australia Post’s travel insurance policies come with a 21-day cooling-off period. This means that if your trip has not started and you have not made a claim on your policy or intend to make a claim on your policy, you may be able to get a full refund if you cancel within 21 days of purchasing it.

Does Australia Post’s travel insurance cover COVID-19?

Australia Post Travel Insurance includes some COVID-19 benefits, this includes   emergency medical expenses coverage on its International plans. Read up on the PDS for the full terms and conditions.

How to make a travel insurance claim with Australia Post?

You can lodge a travel insurance claim with Australia Post either online via the website, or by post. If it’s an emergency, you can also call Australia Post’s travel emergency assistance provider 24/7.  

To make your claim you will need to have some information handy, including medical or dental reports, police reports, reports from the airline or transport provider, reports confirming lost or stolen luggage, as well as relevant receipts or invoices.

Is there a time limit to submit a travel insurance claim with Australia Post?

Yes, travel insurance claims must be submitted as soon as possible and within 60 days of the return date listed on your policy. If you’re waiting on supporting documents, Australia Post recommends submitting your claim anyway, as you can always update your claim with supporting documents at a later stage.

Once submitted, Australia Post will aim to process your claim within 10 business days.

Australia Post customer reviews

The Mozo community has rated Australia Post travel insurance policies and services on a number of factors ranging from value for money to customer satisfaction.

Australia Post travel insurance

Overall 7.8

Value for money

Policy coverage

Customer service

Claims handling

Recent Australia Post travel insurance customer reviews Recent Australia Post travel insurance customer reviews

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Australia Post Travel Insurance review

Overall rating   10 / 10

i have assistanss in commenwelth bank so i'm happy

Thank you I know insurance very importent to us so i'm happy .

Full review

Thank you I know insurance very importent to us so i'm happy .

Value for money   10 / 10

Indrajeyaluxmy, New South Wales, reviewed 5 months ago

Overall rating   1 / 10

Bad service, never again

They don’t take care of their claims as they commit Ed to ( 10 days) it’s been over 35 days since we send the claim and every time we call they say they will call us back in 3-5 days but never call back. Such a disappointment from such a big...

They don’t take care of their claims as they commit Ed to ( 10 days) it’s been over 35 days since we send the claim and every time we call they say they will call us back in 3-5 days but never call back. Such a disappointment from such a big service provider

Value for money   1 / 10

Policy coverage   1 / 10

Customer service   1 / 10

Claims handling   1 / 10

Trust   1 / 10

Jacob, Queensland, reviewed over 1 year ago

Australia Post Home Contents Insurance review

Overall rating   7 / 10

amazing place all items have tracings

Amazing place all items have tracking so you can see where your parcel is and nice workers.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   6 / 10

Trust   6 / 10

Mietta, Victoria, reviewed over 2 years ago

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Ben, New South Wales, reviewed over 2 years ago

Overall rating   9 / 10

Definitely a great choice for travel insurance that's not too expensive. The only thing that I didn't like was that most employees didn't seem to really know how to answer any questions I had before purchase. This didn't really have any...

Definitely a great choice for travel insurance that's not too expensive. The only thing that I didn't like was that most employees didn't seem to really know how to answer any questions I had before purchase. This didn't really have any consequences though as all the info is out there if you want to look.

Customer service   6 / 10

Trust   7 / 10

Ellen, Queensland, reviewed almost 3 years ago

Compare Australia Post travel insurance policies with other Australian insurance companies

Ready to jet set off overseas? Don’t be too hasty. Before you go, it’s well worth taking the time to compare the travel insurance options available to you, so you can find a policy that suits your budget, travel style and destination. There are a tonne of affordable, flexible options on the market, so do yourself a favour and compare them all with Mozo’s travel insurance comparison tool . Just plug in your travel dates, who will be travelling and where you’re going and we’ll do the rest! You can easily compare 237 travel insurance policies and choose the one that’s right for you.

While you’re there, hop across to our travel hub for heaps of great articles, tips and tricks on how to travel smart and save money. Be sure to drop by our Best $20 I’ve ever spent series for some tips from genuine globetrotters!

Compare Travel Insurance from major brands including:

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Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

auspost travel insurance review

Who we are and how we get paid

Our goal at Mozo is to help you make smart financial decisions and our award-winning comparison tools and services are provided free of charge. As a marketplace business, we do earn money from advertising.

We do not compare all brands in the market, or all products offered by all brands. At times certain brands or products may not be available or offered to you. If you proceed with a travel insurance policy through Mozo, Mozo may receive a referral fee.

Australia Post Travel Insurance

  • Get a quote
  • Plan Options

Get a travel insurance quote

Australia Post Travel Insurance can help protect you from the unexpected, whether you're travelling the world or closer to home. To view cover options, we just need a little information from you.

About your trip

Where will you spend most of your trip, area of travel.

Where you travel to will influence your premium. You will need to choose/enter the main destination/country based on where you will spend the most time on your journey.

Travelling to the Americas or Africa? If you'll be spending 20% or more of your trip in the Americas or Africa, you must select "Anywhere in the world" or " Worldwide including the Americas or Africa" or enter and select a country of the Americas or Africa (no matter where you are going before or after).

What about a cruise?

In Australia (e.g. on the Murray River) or in Australian coastal waters (e.g. a Kimberley Cruise) - Please choose or enter "Australia"

From a port in Australia to another port or ports in Australia without any stopover at a port outside of Australia (e.g. a 'Sampler Cruise', a cruise from Sydney to Brisbane) - Please choose or enter "Domestic Cruising".

Overseas (e.g. a European river cruise, Caribbean cruise or a cruise from Hong Kong to Sydney) or from a port in Australia to another port or ports outside Australia (e.g. Sydney/Singapore) - Please choose or enter the main area or destination/country based on where you will spend the most time on your trip.

Looking for an Annual Multi-Trip policy? Please enter and select the country or region which will cover all the countries you plan on visiting over the year and where you will spend the most time taking into account the 20% rule above for the Americas and Africa. Cover includes domestic journeys if the destination is more than 250 kilometres from home or, if less than that, Your trip must include at least one night paid accommodation booked with an accommodation supplier or provider (including a hotel, Bed & Breakfast (B&B), serviced apartment or peer to peer service such as Airbnb).

  • Not Sure? See region List
  • Afghanistan
  • All of Asia
  • All of Europe
  • All of the Middle East
  • Czech Republic
  • Faroe Islands
  • Herzegovina
  • Korea (south)
  • Liechtenstein
  • Moldova, Republic Of
  • Netherlands
  • Saudi Arabia
  • Switzerland
  • Turkmenistan
  • United Arab Emirates
  • Vatican City
  • All of Africa
  • All of North America
  • All of South America
  • All of the Americas
  • Antarctica (Cruising)
  • Antigua And Barbuda
  • Anywhere in the world
  • Ascension Island
  • Bonaire, Sint Eustatius and Saba
  • Burkina Faso
  • Cape Verde Islands
  • Cayman Islands
  • Central African Republic
  • Dominican Republic
  • El Salvador
  • Equatorial Guinea
  • Falkland Islands
  • French Guiana
  • Guinea-Bissau
  • Ivory Coast
  • Netherlands Antilles
  • Puerto Rico
  • Reunion Island
  • Sierra Leone
  • Sint Maarten (Dutch part)
  • South Africa
  • St. Kitts and Nevis
  • St. Vincent and Grenadines
  • São Tomé and Príncipe
  • Trinidad And Tobago
  • United States of America
  • Virgin Islands, U.S.
  • Antarctica - Sightseeing Flight
  • Norfolk Island
  • All of South Pacific
  • All of the Pacific
  • American Samoa
  • Australia - Domestic Cruise
  • Cook Islands
  • French Polynesia
  • New Caledonia
  • Papua New Guinea
  • Solomon Islands
  • South West Pacific Cruise
  • Guernsey (Channel Islands)
  • Jersey (Channel Island)
  • Northern Ireland
  • Federated States of Micronesia
  • Lao People's Democratic Republic
  • Marshall Islands
  • Northern Mariana Islands
  • Philippines
  • New Zealand

When are you going?

When is your trip .

Enter the dates you leave home and arrive home. Consider time differences/zones and travel times.

If you've already left home and are on your trip, this cover is subject to a 3-day no-cover period.

Current age of travellers

Do all travellers:

Currently live in Australia and hold a valid Australian Medicare card or visa allowing them to live, work or study in Australia?

Check our travel alerts and advisories for known world events that may affect the cover.

COVID-19 Cover for Overseas Medical Expenses. Further terms and conditions apply, including:

  • $Unlimited ~medical cover is included under Section 1: Overseas Medical Expenses (including emergency repatriation/evacuation) if you're diagnosed with COVID-19 overseas. (~ Cover will not exceed 12 months from onset of the illness)
  • Includes 24/7 Overseas medical and emergency assistance.
  • This policy does not cover any claims for amendment or cancellation costs caused by, or related to, COVID-19.
  • There is no COVID-19 cover for travel to a country on Smart Traveller's Do Not Travel list , border closures or travel bans.

You have a duty to take reasonable care not to make a misrepresentation when entering this contract of insurance.

By continuing, you acknowledge and understand the above.

auspost travel insurance review

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Overview of Travel Insurance Coverage

What does travel insurance cover, what does credit card travel insurance cover, what travel insurance coverage do you need to pay more for, choosing the right travel insurance, what does travel insurance cover frequently asked questions, understanding what travel insurance covers.

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

The information for the following product(s) has been collected independently by Business Insider: Chase Freedom Flex℠. The details for these products have not been reviewed or provided by the issuer.

  • Travel insurance is intended to cover risks and financial losses associated with traveling.
  • Coverage can include trip cancellation, baggage protection, medical care, and emergency evacuation.
  • When filing a claim, be specific and comprehensive in your documentation to ease the process.

Whether it's a trip across the world or a trip across the state, having travel insurance provides major relief if things go awry. Flight delays, lost baggage, illness, injuries, and other unforeseen events can disrupt even the best-laid plans. With a major disruption comes the potential for unanticipated expenses.

Travel insurance and the coverage it offers can help keep you protected and save you money in the long run.

Travel insurance policies protect travelers from financial losses should something go wrong during their trip. You can customize which coverages you want to include, and there are several to choose from.

"Common types of coverage include trip cancellation, trip interruption, baggage protection, coverage for medical care if you get sick or hurt during your trip, and emergency medical evacuation," says Angela Borden, a travel insurance expert and product strategist for travel insurance company Seven Corners.

Travel insurance plans offer nonrefundable payments and other trip-related expenses. While monetary compensation is a primary benefit, there is another valuable perk of travel insurance. It can provide peace of mind.

Your specific travel insurance plan (and its terms and conditions) will determine the minutia and specifics of what is covered. As with most other forms of insurance, a general rule of thumb is the more you spend, the better your coverage.

"Travel insurance can be confusing, so it's best to research a reputable company that specializes in travel insurance and has a long history of successfully helping travelers all over the world," says Borden.

Trip cancellation and interruptions

A travel insurance policy can reimburse you for a prepaid, nonrefundable trip if it is canceled for a covered event, such as a natural disaster or a global pandemic.

Trip interruption insurance covers you if you're already on your trip and you get sick, there's a natural disaster, or something else happens. Make sure to check with your travel insurance providers to discuss any inclusions, coverage, and more.

Travel delays and missed connections

Travel delay insurance coverage provides reimbursement for any expenses you incur when you experience a delay in transit over a minimum time. Reimbursements can include hotels, airfare, food, and other related expenses.

Medical emergencies and evacuations

Typically, US healthcare plans are not accepted in other countries. So travel insurance with medical coverage can be particularly beneficial when you are abroad. Medical coverage can also help with locating doctors and healthcare facilities.

Medical transportation coverage will also pay for emergency evacuation expenses such as airlifts and medically-equipped flights back to the US. Out of pocket, these expenses can easily amount to tens of thousands of dollars. Certain plans may even transport you to a hospital of choice for care.

Travel insurance generally does not include coverage for pre-existing conditions. That said, you can obtain a pre-existing condition waiver, which we will talk about later.  

Baggage and personal belongings

Most airlines will reimburse travelers for lost or destroyed baggage, but be prepared for limitations. Travel insurance plans will typically cover stolen items, such as those stolen out of a hotel room. This may not include expensive jewelry, antiques, or heirloom items. Typically, airlines have a few days to recover your bag.

In the meantime, you can make a claim to pay for items like certain toiletries and other items you need to pick up. If your bag is truly lost or you don't get it for an extended period, you can file a true lost baggage claim.

A major perk on several travel credit cards is embedded credit card travel insurance . Typically, you will need to use the specific card for the transaction (at least with partial payment) for travel coverage to kick in.

Each card has specific rules on what exactly is covered. But one of the industry leaders is the $550-per-year Chase Sapphire Reserve credit card. Here's a snapshot of what is covered with this specific card:

  • Baggage delay: up to $100 reimbursed per day for up to five days if a passenger carrier delays your baggage by more than six hours.
  • Lost and damaged baggage: up to $3,000 per passenger per trip, but only up to $500 per passenger for jewelry and watches and up to $500 per passenger for cameras and other electronic equipment.
  • Trip delay reimbursement: up to $500 per ticket if you're delayed more than six hours or require an overnight stay.
  • Trip cancellation and interruption protection: up to $10,000 per person and $20,000 per trip for prepaid, nonrefundable travel expenses.
  • Medical evacuation benefit: up to $100,000 for necessary emergency evacuation and transportation when on a trip of five to 60 days and traveling more than 100 miles from home.
  • Travel accident insurance: accidental death or dismemberment coverage of up to $100,000 (up to $1,000,000 for common carrier travel).
  • Emergency medical and dental benefits: up to $2,500 for medical expenses (subject to a $50 deductible) when on a trip arranged by a travel agency and traveling more than 100 miles from home.
  • Rental car coverage: primary coverage for damages caused by theft or collision up to $75,000 on rentals of 31 days or fewer

More protections are included with cards with an annual fee, but there are exceptions. The no-annual-fee Chase Freedom Flex, for instance, includes up to $1,500 per person (and up to $6,000 per trip) in trip cancellation and trip interruption coverage.

However, there are some differences between credit card travel coverage and obtaining coverage from a third party.

"Credit card coverage does not typically provide travel medical benefits," Borden says. "For protection if you get sick or hurt while traveling, you'll want a travel insurance plan with medical coverage."

Whether you get your travel insurance in a standalone policy or through a credit card, it's important to review your plan details carefully. In either case, there may be exclusions and other requirements such as deadlines when filing a claim, Borden notes.

Knowing what travel insurance doesn't cover is as important as knowing what it does cover.

"Travelers should understand that travel insurance benefits come into play only if a covered reason occurs," Borden says. Most standard travel insurance plans won't reimburse you for the following:

Cancel for any reason (CFAR)

Cancel-for-any-reason travel insurance covers a trip cancellation for any reason, not just a covered event. your standard benefits won't kick in unless it's a covered event. For instance, you'll be reimbursed simply for changing your mind about taking a trip.

That said, CFAR travel insurance is not without its downsides. For one, it's more expensive than traditional insurance, and most CFAR policies will only reimburse you for a percentage of your travel expenses. Additionally, CFAR policies aren't available for annual travel insurance . 

You can find our guide on the best CFAR travel insurance here.

Foreseen weather events

Sudden storms or unforeseen weather events are typically covered by standard travel insurance plans. There are exceptions to be aware of. For example, an anticipated and named hurricane will not be covered.

Medical tourism

If you're going to travel internationally for a medical procedure or doctor's visit, your travel insurance plan will not cover the procedure itself. Most medical travel plans also won't cover you if something goes wrong with your procedure.

Pre-existing conditions and pregnancy

Those with specific pre-existing conditions, such as someone with diabetes and needing more insulin, will not be covered by most plans. In addition, pregnancy-related expenses will likely not be covered under most plans.

That said, you can obtain a pre-existing condition waiver for stable conditions. In order to obtain a wavier, you will need to purchase travel insurance within a certain time frame from when you booked your trip, usually two to three weeks, depending on your policy.

Extreme sports and activities

Accidents occurring while participating in extreme sports like skydiving and paragliding will typically not be covered under most plans. However, many plans offer the ability to upgrade to a higher-priced version with extended coverage.

Navigating claims and assistance

When a trip goes awry, the first thing you should do is document everything and be as specific as possible with documentation. This will make the claims process easier, as you can substantiate and quantify your financial losses due to the delay.

For example, your flight home has been delayed long enough to be covered under your policy, you'll want to keep any receipts from purchases made while waiting. For instances where your luggage is lost, you will need to file a report with local authorities and document all the items you packed.

Cancellation protection also requires meticulous attention to detail. If you're too sick to fly, you may need to see a doctor to prove your eligibility. If an airline cancels a flight, you'll also need to document any refunds you received as travel insurance isn't going to reimburse you for money you've already gotten back. 

Part of the benefit of CFAR insurance is the reduced paperwork necessary to file a claim. You'll still need to document your nonrefundable losses, but you won't have to substantiate why you're canceling a trip.

Each plan should be personalized to meet the insured party's needs. Some travelers prefer to stick to the bare minimum (flight cancellation benefits through the airline). Others want a comprehensive plan with every coverage possible. Before you buy anything, set your destination. Are there any travel restrictions or changes pending? Does your destination country require emergency or other medical coverage?

If the destination airport is known for lost or delayed luggage, travelers should keep important items in carry-ons. Lost or delayed luggage coverage protects insured parties in the event of a significant delay or total loss.

Second, check current credit card travel benefits to avoid redundancies. Savvy travelers don't need to pay for the same coverage twice.

Finally, consider your individual needs. Do you have a chronic medical condition, or do you feel safe with emergency-only medical coverage? Keep in mind, this does not include coverage for cosmetic surgery or other medical tourism. Do you have a budget limit for travel insurance? Asking and answering these important questions will help every traveler find the right product.

Most travel insurance plans are simple, and Business Insider's guide to the best travel insurance companies outlines our top picks. Remember, read your policy and its specifics closely to ensure it includes the items you need coverage for.

No one likes to dwell on how a trip might not go as planned before even leaving. However, at its core, travel insurance provides peace of mind as you go about your trip. While the upfront cost may seem significant, when you compare it to the potential expenses of a canceled flight, emergency evacuation, or a hefty medical bill, it's a small price to pay in the grand scheme of things.

Coverage for pandemics vary from policy to policy. Some travel insurance companies have specific provisions for pandemic-related cancellations, while others may exclude them entirely.

Sports injuries are often covered under travel insurance, but high-risk or adventure sports might require additional coverage or a special policy.

Travel advisories have different effects on your travel insurance depending on your policy. Traveling to a country already under travel advisory may invalidate your coverage, but if you're already traveling when a travel advisory is announced, you may be covered.

Travel insurance usually covers the cost of emergency medical evacuations to the nearest suitable medical facility, and sometimes back to your home country, if necessary.

Many travel insurance policies provide coverage for the cost of replacing lost or stolen passports during a trip.

auspost travel insurance review

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards .

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

**Enrollment required.

auspost travel insurance review

  • Main content

Travel insurance for seniors

Kids left the nest? Ready to enjoy more time to yourself, doing all the things you've dreamed about doing? Now's the time to make your travel dreams a reality - whether that's packing up and going grey nomad style around Australia or taking off to see the wonders of the world.

auspost travel insurance review

This is an exciting time in your life. We're here to help you celebrate it!

To make sure your trip runs as smoothly as possible, we recommend taking out a travel insurance policy that suits your needs. Our comprehensive travel insurance provides you with cover for the things that are important to you-so you can travel with peace of mind, anywhere in the world. Many seniors have questions relating to insurance and pre-existing medical conditions. Unlike some providers, we don't charge more for the service. Call us to discuss your travel insurance needs and concerns.

Seniors - who do we cover?

We offer competitively-priced travel insurance for people aged 60 years or over 1 . Our range of domestic and international insurance policies are there to protect you and your holiday.

And we don't just cover short getaways. For those thinking of embarking on the adventure of a lifetime we also offer annual insurance policies, which provide great value for those no longer limited by four-week holiday leave.

Don't let existing medical conditions stop you exploring

Having an existing medical condition 2 shouldn't stop you from living out your travel dreams. That's why we cover many existing medical conditions automatically, such as:

Hip / knee replacement Cataracts / Glaucoma Diabetes Gastric reflux Epilepsy Hypertension (high blood pressure) 3

If your existing medical condition falls outside the criteria under Conditions We Automatically Cover, we may still be able to cover you for an additional premium, subject to the outcome of a short medical assessment. Complete a medical assessment online at the same time as getting your quote or contact us to find out more.

Booking a trip for a family member?

For those investigating options for their parents or in-laws, our travel insurance provides cover for the things that matter most. There's no hidden exclusions so you can rest assured your loved ones are in safe hands. Find out more , so that you and your family can get back to the fun part-planning the trip!

We're here to help, whenever and wherever you need us.

Our international insurance policies not only includes cover for your luggage and flights, but also provides you with access to our assistance team 24/7. Our expert team are here to help you no matter what the situation - anywhere, anytime. Taking out one of our comprehensive insurance policies entitles you to:

  • Round-the-clock emergency medical and travel assistance staffed by travel assistance experts;
  • Access to our Travel GP services 3  connecting you to an Australian-based doctor, anywhere in the world; and
  • Assistance with and cover for lost travel documents including credit cards and travellers cheques replacement.

Ready to jet off? Find out more about travel insurance today

auspost travel insurance review

AusPost Travel Team

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Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.

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    Step 4 - Getting a quote. Getting an online quote for travel insurance is usually quick and easy. Most websites, like the Australia Post website, only need your destination, dates of your trip, number of people travelling, their ages, and whether they live in Australia in order to give you an estimate. If you've found a number of similar ...

  19. Australia Post Travel Insurance

    Underwritten by certain underwriters at Lloyd's. Consider the PDS. 4.6 from 2,248 reviews. Ad. Visit Official Website. Australia Post Travel Insurance - Domestic Plan (Travel Insurance): 2.3 out of 5 stars from 6 genuine reviews on Australia's largest opinion site ProductReview.com.au.

  20. What Does Travel Insurance Cover? Key Features Explained

    Travel insurance is intended to cover risks and financial losses associated with traveling. Coverage can include trip cancellation, baggage protection, medical care, and emergency evacuation.

  21. Compare our plans

    You should consider your own needs, compare the travel insurance policies available and review the Product Disclosure Statement (PDS) before making a decision ... is the distributor of Australia Post Travel Insurance and is an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340 AFSL 457551). Travel insurance ...

  22. Travel insurance for seniors

    We offer competitively-priced travel insurance for people aged 60 years or over 1. Our range of domestic and international insurance policies are there to protect you and your holiday. And we don't just cover short getaways. For those thinking of embarking on the adventure of a lifetime we also offer annual insurance policies, which provide ...

  23. Best Travel Insurance

    The 20 best Travel Insurance in 2024 ranked based on 39,905 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site.

  24. Travel Insurance Costs Rise: March 18, 2024

    The average travel insurance cost for the top 10 destinations ($300) Select Region United States. ... Battleface Travel Insurance Review 2024. By Cassidy Horton Contributor