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List of Suspension Issues in the Dodge Journey (7+ Common Problems)

does a dodge journey have shocks or struts

In this brief article we are going to discuss the different Dodge Journey Suspension problems , what the causes are, and Troubleshooting Tips.

Top 8 most common suspension issues in the Dodge Journey? 

The most common suspension issues seen in the Dodge Journey are:

Front Strut Top Mount Failure

  • Clunking Noise in the Front End
  • Clunking Noise in the Rear End

Front Shock Absorber Strut Failure

Rear shock absorber failure, front control arm failure, rear wheel bearing failure.

  • Rear Camber Arm Rust

What suspension does the Dodge Journey have?

The Dodge Journey is categorized in the market as a mid-size crossover SUV manufactured from 2008 to 2020. It was also sold in Europe as the Fiat Fairmont.

Front Suspension

The Dodge Journey has a Front suspension consisting of a MacPherson Coil-over shock absorber struts with lower control arm and Anti roll bar. This arrangement is mounted onto the front subframe.

Rear Suspension

The Dodge Journey has a 4-Link rear suspension with a Coil-over Shock absorber strut and a Rear anti-roll bar.

  • Knocking Noise while going over Rough Road Patches
  • Bumping/Knocking Noises when trying the lock steering in parking

Troubleshooting Front Strut Top Mount Failure

  • The Top Strut Mount contains a Bushing as well as a bearing that allows the strut to rotate while steering
  • Generally, when the Top Strut mount is damaged, both the bushing as well as the bearing fail and restricts the strut from rotation during steering. 
  • The bearing failure causes the knock and creak noises while locking the steering.
  • The Bushing failure causes the Knocking and Popping noises driving over a rough patch.
  • In order to change the strut mount, you will need to completely remove the strut and also compress the spring

does a dodge journey have shocks or struts

  • In the Dodge Journey, the strut top mount is located underneath the Windshield wiper plastic panel, and,

The Strut-Bar connecting the left and right shock supports. Accessing the Strut top mount is time consuming.

does a dodge journey have shocks or struts

Clunking Noise from Front End

  • ‘Clunking’ noise during normal driving especially on bad and rough road patches that cause the vehicle to “Roll” more.
  • The same ‘Clunk’ noise reduces on smoother roads

Troubleshooting Clunking Noise from Front End

  • For most car suspensions, a ‘Clunk’ Noise is more related to the Anti-roll Bar assembly of the suspension

Anti roll bar Subframe mounting bush failure

  • Anti roll Bar End-link Ball-joint failure

does a dodge journey have shocks or struts

  • The Anti-Roll bar (ARB) bushings are the isolators between the ARB and the vehicle’s chassis. The bushings also ‘secure’ the ARB in place and restrict excessive movement so that the ARB can properly function.
  • The ARB is under torsional loads while the car is undergoing “Roll” motion either during cornering or Rough Roads. 
  • In these situations, when the ARB undergoes torsion, the mounting bushes also share part of the road loads.
  • Bushings that have aged, hardened, or simply worn out and become loose tend to cause noise as they allow unnecessary movement of the ARB.
  • You can easily check for Anti roll bar bush failure using a pry bar. Wedge it between the ARB and the subframe and try to lift the ARB. If it moves without much resistance and also creates a knock sound, then it means that the ARB bush needs to be changed.
  • While refitting the Antiroll bar subframe bushing use a good anti-seize paste at the contact surface between the anti roll bar and the rubber bushing
  • Anti-Seize application could be repeated periodically in order to prevent excessive wear, say, every 50K miles or so.
  • For improving handling, you could search in the aftermarket for the same bushing with harder material. The harness is generally denoted by the Shore ‘A’ hardness number.

Anti-roll bar End link Ball-Joint Failure

does a dodge journey have shocks or struts

  • The ARB-to-suspension connection is done using ARB end links. 
  • On the front axle, the end links use a sealed ball joint design that has a significant range of motion sufficient for the various movements of the front suspension. 
  • The rubber boot that protects the end link Ball-joints can tear, allowing the joint lubrication to seep out and exposing the ball joint to corrosion. The result is a clunking noise from the worn joint. 
  • If the end links’ mounting fasteners have loosened on either end, it could result in clunking noise.
  • On the rear suspension ARB end links, rubber bushings are used instead of ball joints. These end link bushings can age and then start to squeak. 
  • Use of Lubricants injected into the ball-joint by inserting a needle through the rubber boot could temporarily solve the squeaking sound problem. But it is always recommended that new end links be fitted.
  • When changing the Anti Roll Bar End Links (also called Drop Links), Jack up both sides of the car. 
  • If you jack only one side at a time, there will be a twist in the anti-roll bar because of which you would find it difficult to align the anti-roll bar and end link at the bolt hole.
  • Aftermarket End-Links with Greasable Ball-joints can be considered as an alternative. These would offer an extended life as compared to the OE sealed type of ball-joints, as they are serviceable.

does a dodge journey have shocks or struts

Clunking Noise from Rear End

  • Rear Clunking noise while normal driving
  • Noise increases when going over bad roads

Troubleshooting Clunking Noise from Rear End

  • As with front suspension clunking (explained in this section ) Clunking noises, in a majority of cases originate in the Anti Roll bar joints
  • The Rear Anti-roll bar can be inspected by using a pry-bar and trying to lift the bar leveraged against the subframe
  • You could also examine the linkages by trying to shake the Anti roll bar drop links by hand.

does a dodge journey have shocks or struts

  • When inspecting for suspension noises and anti-roll bars, always jack the chassis/body and let the wheels hang
  • When jacking up only one side, the anti roll bar applies downward pressure on both side wheels and it becomes difficult to check joints because they become extra tight.
  • Rattling Noise going over any rough patches
  • Front end bouncier than normal
  • Changes in handling behaviour; Vehicle not feeling stable at high speed cornering

Troubleshooting Front Shock Absorber Failure

  • The Bouncy Ride symptom points to the Shock Absorber as a probable cause.
  • If your vehicle has crossed 50K miles, then it could be due for a shock replacement. Due to long-term internal wear, the shock starts becoming ineffective over time.
  • If the front strut shock has started leaking oil due to a failed oil-seal, then it means that the shock will no longer be effective.
  • One good way to tell if your shock has failed or not is to do a “Bounce Test”. Put all your weight on one of the front corners of the vehicle pushing it downwards. Keep oscillating the corner till you feel that it has reached its maximum height. Once you take your hands off the corner, observe how it settles. If it takes more than 2 oscillations to settle, that means the damper has failed.

the Strut-Bar Stiffener connecting the left and right shock supports.

  • For a low mileage vehicle (40K-50K miles), if the springs are found to be OK, they could be reused in a new Shock Absorber Strut. For safety reasons, make sure that you use a good quality and safe spring compressor tool for separating the coil spring from the strut and also reassembling.
  • For high mileage vehicles (80K miles plus), it would be better to change the strut assembly as a whole.
  • Knocking and Popping Noises from the Rear going over bumps
  • Rear end feels bouncier

Troubleshooting Rear Shock Strut Failure

does a dodge journey have shocks or struts

  • The noises coming from the rear are partly due to the failed shock absorber allowing the bump stops to contact more often. And also the noises partly come from the worn out shock mounting bushes that allow the shock to move and hit against the mounting brackets.
  • If your vehicle has crossed 40-50K miles, then it could be due for a shock absorber replacement. Due to long-term internal wear, the shock absorber starts losing its damping action over time.
  • You could either choose to keep or replace the springs depending on the condition. If your vehicle has already done 80K plus miles, the spring would also soon be due for replacement. So, it would be better to simply replace the whole strut assembly.
  • If the rear shock has started leaking oil due to a failed oil-seal, then it means that the shock will no longer be effective.
  • Once the Strut Shock absorber has been dismantled, there is one more way to see the shock condition for yourself by way of a ‘Compression’ test. 
  • You can simply apply force on the top of the shock and compress it. If it can come back up on its own, then the shock is in fairly good condition. But if it takes too long or doesn’t expand on its own, it’s confirmed that the shock absorber has failed.

does a dodge journey have shocks or struts

  • The Top mounting Bolts in the Rear Shocks of the Dodge Journey are located in the luggage compartment behind the rear seat.

does a dodge journey have shocks or struts

  • You need to first remove the plastic trim and access the two rear Strut Top mounting bolts
  • It is always recommended to either loosen or tighten the Lower mounting bolts of the rear shock absorber only when the rear axle has been supported either using a Hydraulic jack or a jack-stand.

does a dodge journey have shocks or struts

  • Since the rear shock is a strut assembly, it will carry tension of the spring. Therefore in order to relieve spring tension from the lower mounting bolt, the rear trailing arm needs to be loosened and lowered carefully using a screwjack.
  • As per the Shock absorber manufacturer, a new shock absorber must always be ‘Started’ before it is fitted. To ‘Start’ a shock absorber, you must oscillate it 3-5 times by hand.
  • The reason for doing this is that when the shock absorber was stored lying down, in the fully compressed or expanded condition, the hydraulic fluid may not have flowed completely to one side of the piston. When this happens, the shock absorber will jerk during operation. ‘Starting’ will help to avoid this sort of jerky operation.

does a dodge journey have shocks or struts

  • While fitting a new shock absorber, always, Tighten the Top mounting bolts first and then the Lower mounting bolt.
  • Poor handling; the car seems to be drifting
  • Steering seems vague while Lane Changing
  • Uneven Tire Wear pattern
  • Knocking Noises while going over Rough Patches

Root Cause:

  • Due to a Tire wear issue, it can be inferred that the alignment of the front suspension is outside of the recommended settings. But this is still a symptom.
  • The cause for alignment change points to the Lower control arm Bushings and Ball-joints that may have got worn or damaged

Troubleshooting Front Control Arm Failure: Lower Control Arm Bushing

does a dodge journey have shocks or struts

  • Lower Control Arm bushing wears out over time and cracks due to age
  • When inspecting the Lower control arm after removal, it is clear that there are tears and cracks in the rubber portion.
  • A Worn out Lower Control arm bushing will allow the lower control arm to move around
  • The lower control arm movement due to bush wear-out sthe wheel alignment settings and also creates noise.
  • Hence the handling of the car feels poor.
  • For Rusted Bolt connections that are hard to Break-open, do not try repeatedly using hand or pneumatic tools.
  • Always first soak it for 10-15 min after spraying a good Rust-penetrant.

Troubleshooting Front Control Arm Failure: Lower Control Arm Ball-Joint

  • In the Macpherson type of front suspension, the lower control arm ball-joints are subject to wear and tear
  • The deterioration is usually initiated as a crack or rupture in the rubber boot around the ball-joint
  • This leads to loss of lubrication and finally to complete wear out or, in some cases, Rust.
  • The wear out causes play or movement accompanied by knocking noise. The play in the ball-joint is one of the reasons for the vehicle steering feeling vague
  • Get the car on a Ramp
  • Lock the steering wheel
  • Hold the front tire with both your hands and try to steer the wheel
  • If you hear a ‘Knock’ or ‘Click’, then it is very much likely that the noise is due to a play in the Ball-joint
  • For a low mileage (40-50K miles) vehicle it may not be necessary to replace the whole control arm in case of ball-joint damage.
  • For a high mileage (80-100K miles), it might be wiser to change the whole control arm since both the bushes as well as the ball-joint would have reached the end of their service life.
  • Droning noise above 30 mph speeds
  • Sound is louder with increasing speed

Troubleshooting Rear Wheel Bearing Failure

  • Droning noise is generally associated with one of the wheel bearings depending on where the noise is coming from
  • Wheel bearings generally have a life of 70K miles, after which, on detecting noise issues, must be replaced
  • In the Dodge Journey, the wheel bearing is housed within the Knuckle and the Wheel Spindle. It is of a single-piece design.
  • The Wheel Hub comes as a unit along with the Wheel bearing press-fitted

does a dodge journey have shocks or struts

Rear Camber Arm Bolt Rusted

  • Rear Tire Inside-wear
  • Handling is poor. Rear end does not respond well to lane changes

Troubleshooting Rear Camber Arm Bolt Rusted

does a dodge journey have shocks or struts

  • Rear suspension Camber setting is done by means of an Eccentric-Hole washer used at the Camber-Control arm Subframe bracket
  • When they are rusted out, they tend to misalign the rear suspension. Moreover, after rusting, the washer is basically stuck to the rear subframe and needs to be grinded out.
  • Rust needs to be removed and Washer as well as Control arm need to be changed

In this brief article we have discussed the different Dodge Journey Suspension problems , what the causes are, and Troubleshooting Tips.

For any questions or comments, please feel free to get in touch with us.

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2013 Dodge Journey

2013 Dodge Journey - Shocks And Struts

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Shock/strut extended length (in).

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Shock/strut compressed length (in).

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MasterPro Strut and Coil Spring Assembly

Multiple applications, monroe oe spectrum strut, monroe quick-strut strut and coil spring assembly, kyb excel-g suspension strut, reduce the cost of replacing shocks & struts.

Your vehicle's shocks and struts absorb shock and impact from rough terrain, and help stabilize the vehicle by insulating the chassis and cabin from excessive suspension movement. Shocks and struts are designed to improve the overall control, stability, and comfort of a vehicle and also help maintain braking performance. Over time, the shocks or struts on your vehicle can wear out or suffer damage due to high temperatures, especially bad roads and impact, deterioration, and weather conditions, and if left unchecked, damaged shocks or struts can negatively affect the ride quality and safety of the vehicle. Signs of bad shocks or struts include bottoming out, excessive vibrations or bouncing when on rough roads, cupping wear on the tires, or extended braking time. The performance and lifespan of your shocks or struts may depend on your driving habits, road and climate conditions, as well as your towing loads, which makes routine car inspection especially important to ensure continued safety. It's recommended that you have a trusted mechanic inspect your suspension system for signs of damage or wear every six months or 12,000 miles. Damaged or underperforming suspension components can not only decrease the comfort of your ride, but may also put you in danger due to a lack of traction and increased braking distance. Shocks and struts should always be replaced in pairs at each end of the vehicle, since they have likely experienced similar amounts of wear and may fail around the same time. When the time comes to replace your shocks or struts, check out the selection at O'Reilly Auto Parts. We carry shocks and struts, as well as complete strut assemblies and parts, for most vehicles. If you'd like step-by-step guidance on your next suspension repair, visit our How-To Hub for topics like how to replace rear shocks , the differences between shocks and struts , and much more.

6 Signs Of A Bad Front Or Rear Strut

Magnus Sellén

  • Updated: February 12, 2023

Symptoms of a Bad Strut

A strut is the common name for a complete assembly of the shock, coil spring, top mount, and the top mount bearing.

The strut has a big impact on the overall ride quality of your vehicle. When you drive your car on the road, you will inevitably encounter bumps, potholes, and other obstacles.

But what happens when some part of the strut goes bad? Let’s find out!

Symptoms Of A Bad Strut

The most common symptom of a bad strut is a knocking sound when driving over bumps, or a clinging sound when turning (front strut). You may also notice that your car’s height slopes to one side, and the car’s suspension is more bouncy than usual.

Here is a more detailed list of the signs of a bad or failing strut to look for:

1. Knocking Noises on Bumps

bumps car

The front struts carry the entire weight of the car. They are directly connected to the chassis via the wheel assembly. For this reason, the struts absorb any shaking when you hit a bump in your car’s road surface and leave you feeling nothing.

If a strut fails, you will inevitably hear a knocking sound when you hit a bump. This noise can increase over time as the strut’s internal components, such as the shock absorbers and bushings, also wear out.

If you hear this strange noise near the front of your car, it is time to have a professional examination. A professional can decide whether you need a replacement or not.

2. Car Height Tilted on one side

car height

Included in the struts is the coil spring. The coil springs hold your car up at a specific height. If the coil spring breaks, it will cause the spring to become shorter, and your car will be tilted to one side.

This can be quite difficult to see because, most often, there is just a small difference. However, you can often see it if you compare the distance from the tire to the fender.

3. Clinging sound when turning (Front Strut)

does a dodge journey have shocks or struts

If you can hear a clinging sound from the front when turning your car around corners, it can mean the top mount bearing or the strut’s coil spring is broken.

This affects the front struts, though, because the rear does not have a top mount bearing, and the spring will not move in that direction because there is no steering in the rear.

4. Bouncy Suspension

bouncy car

Just as in the case above, a failure of the shock will result in your suspension not meeting the standards. If your car feels more bouncy and bumpy than before, your front or rear shocks of the strut may be worn out or, in the worst case, broken.

However, a bumpy ride is not always an indication of shock absorber failure. It can also be caused by the failure of other suspension components such as bushings. For this reason, it is always better to have an inspection carried out by a mechanic you trust. He can decide on the best course of action. If you are advised to change the front struts, replace the shock absorber at both the right and left ends to maintain unity.

5. Unstable Car

does a dodge journey have shocks or struts

Another sign of a bad front strut is a floating front end. A floating front end can cause your vehicle to swing back and forth on one side. At high speeds, this can cause problems not only for you, but for others as well. If you experience anything like this, you should first have the alignment of your car checked. If the alignment is a little out of shape, have it fixed.

Otherwise, you could take your car to the nearest mechanic and get an estimate for a replacement.

6. Uneven Wear of Tires

uneven tire wear

A not very common symptom of bad struts is uneven wear on your tires. However, it can happen if the coil spring breaks and the car gets lowered, which causes the wheel alignment to change.

So if you notice uneven tire wear, have your suspension struts checked and make a new wheel alignment after the strut replacement.

Struts are a big component, so do not expect them to be cheap. Also, it is recommended to change the struts in pairs, i.e., if you change the strut on one side, you have to change the strut on the other side as well. Otherwise, your car will not be aligned correctly.

You should have your struts inspected and repaired as soon as you see the first signs of failure. The longer you delay the repair, the higher your repair/replacement costs will be.

You can find a complete guide to the strut replacement cost here: Strut Replacement Cost

RELATED: 6 Symptoms of a Bad Strut Mount (& Replacement Cost)

What noise does a bad strut make?

How do you know if your car needs shocks or struts, is it ok to drive with bad struts, how often do struts need to be replaced.

Categories: Suspension

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Monroe® - Quick-Strut™ Front Driver Side Complete Strut Assembly

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  • It’s recommended to replace shock or strut in pairs (passenger and driver side at the same time).

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Product Details

Dodge Journey 2012, Quick-Strut™ Complete Strut Assembly by Monroe®. This innovative replacement strut comes complete and ready to install. All of the most common wear parts are included so you’ll not only save installation time, your vehicle’s ride and handling will be restored for optimal performance.

  • Preassembled and ready to install
  • Saves time and increases your safety – no need to disassemble components and compress the coil spring
  • Restores vehicle ride height and handling by replacing all common wear parts
  • Eliminates suspension related noise, steering problems, incorrect ride height, and ride problems
  • All components manufactured to meet or exceed OE performance

The Quick Strut assembly by Monroe includes all components necessary for strut replacement. This saves on installation time, and because all common wear parts are replaced, optimal ride and handling are restored. The installation procedure also becomes safer and easier because now the coil spring does not have to be compressed, which requires a special fixture. The strut assembly is made from high-quality materials to meet or exceed OE performance. For instance, coils springs used in Quick Struts are precisely calibrated to ensure correct ride height. Made from high-quality U.S. steel and painted or powder coated to resist rust.

Other parts of the module also complement the ride control characteristic of your vehicle. The upper strut mount includes OEM-style bearings, superior rubber-to-steel bonding, and plated steel for longer wear. The new bearing plate of the unit is designed to improve steering and eliminate noises from worn out or damaged bearings. The upper spring seat is designed to complement the ride control characteristics of the strut and prevent noise and vibration from being transmitted into the chassis. Spring isolators prevent metal to metal contact between the spring and spring seat eliminating excessive noise. In total, all these components enhance handling, performance, and passenger safety.

Monroe® is a leading manufacturer of high-quality suspension parts. The company has a network of 14 engineering centers on five continents providing improved technology and outstanding performance solutions for domestic passenger cars, SUVs, trucks and severe duty vehicles. Monroe offers a wide range of revolutionary products like premium shocks and struts that provide superior steering, stopping and stability.

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IMAGES

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VIDEO

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