'We all suffer from PTSD': 10 years after the Costa Concordia cruise disaster, memories remain

GIGLIO, Italy — Ten years have passed since the Costa Concordia cruise ship slammed into a reef and capsized off the Tuscan island of Giglio. But for the passengers on board and the residents who welcomed them ashore, the memories of that harrowing, freezing night remain vividly etched into their minds.

The dinner plates that flew off the tables when the rocks first gashed the hull. The blackout after the ship's engine room flooded and its generators failed. The final mad scramble to evacuate the listing liner and then the extraordinary generosity of Giglio islanders who offered shoes, sweatshirts and shelter until the sun rose and passengers were ferried to the mainland.

Italy on Thursday is marking the 10th anniversary of the Concordia disaster with a daylong commemoration that will end with a candlelit vigil near the moment the ship hit the reef: 9:45 p.m. on Jan. 13, 2012. The events will honor the 32 people who died that night, the 4,200 survivors, but also the residents of Giglio, who took in passengers and crew and then lived with the Concordia's wrecked carcass off their shore for another two years until it was righted and hauled away for scrap.

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“For us islanders, when we remember some event, we always refer to whether it was before or after the Concordia,” said Matteo Coppa, who was 23 and fishing on the jetty when the darkened Concordia listed toward shore and then collapsed onto its side in the water.

“I imagine it like a nail stuck to the wall that marks that date, as a before and after,” he said, recounting how he joined the rescue effort that night, helping pull ashore the dazed, injured and freezing passengers from lifeboats.

The sad anniversary comes as the cruise industry, shut down in much of the world for months because of the coronavirus pandemic, is once again in the spotlight because of COVID-19 outbreaks that threaten passenger safety. The U.S. Centers for Disease Control last month  warned people across-the-board not to go on cruises, regardless of their vaccination status, because of the risks of infection.

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'We all suffer from PTSD'

For Concordia survivor Georgia Ananias, the COVID-19 infections are just the latest evidence that passenger safety still isn’t a top priority for the cruise ship industry. Passengers aboard the Concordia were largely left on their own to find life jackets and a functioning lifeboat after the captain steered the ship close too shore in a stunt. He then delayed an evacuation order until it was too late, with lifeboats unable to lower because the ship was listing too heavily.

“I always said this will not define me, but you have no choice," Ananias said in an interview from her home in Los Angeles, Calif. “We all suffer from PTSD. We had a lot of guilt that we survived and 32 other people died.”

Prosecutors blamed the delayed evacuation order and conflicting instructions given by crew for the chaos that ensued as passengers scrambled to get off the ship. The captain, Francesco Schettino, is serving a 16-year prison sentence for manslaughter, causing a shipwreck and abandoning a ship before all the passengers and crew had evacuated.

Ananias and her family declined Costa’s initial $14,500 compensation offered to each passenger and sued Costa, a unit of U.S.-based Carnival Corp., to try to cover the cost of their medical bills and therapy for the post-traumatic stress they have suffered. But after eight years in the U.S. and then Italian court system, they lost their case.

“I think people need to be aware that when you go on a cruise, that if there is a problem, you will not have the justice that you may be used to in the country in which you are living,” said Ananias, who went onto become a top official in the International Cruise Victims association, an advocacy group that lobbies to improve safety aboard ships and increase transparency and accountability in the industry.

Costa didn’t respond to emails seeking comment on the anniversary.

► Royal Caribbean cancels sailings: Pushes back restart on several ships over COVID

'We did something incredible'

Cruise Lines International Association, the world’s largest cruise industry trade association, stressed in a statement to The Associated Press that passenger and crew safety was the industry's top priority, and that cruising remains one of the safest vacation experiences available.

“Our thoughts continue to be with the victims of the Concordia tragedy and their families on this sad anniversary," CLIA said. It said it has worked over the past 10 years with the International Maritime Organization and the maritime industry to “drive a safety culture that is based on continuous improvement."

For Giglio Mayor Sergio Ortelli, the memories of that night run the gamut: the horror of seeing the capsized ship, the scramble to coordinate rescue services on shore, the recovery of the first bodies and then the pride that islanders rose to the occasion to tend to the survivors.

► Cruising during COVID-19: Cancellation, refund policies vary by cruise line

Ortelli was later on hand when, in September 2013, the 115,000-ton, 1,000-foot long cruise ship was righted vertical off its seabed graveyard in an extraordinary feat of engineering. But the night of the disaster, a Friday the 13th, remains seared in his memory.

“It was a night that, in addition to being a tragedy, had a beautiful side because the response of the people was a spontaneous gesture that was appreciated around the world,” Ortelli said.

It seemed the natural thing to do at the time. “But then we realized that on that night, in just a few hours, we did something incredible.”

passenger cruise ship disaster

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The Costa Concordia Disaster: How Human Error Made It Worse

By: Becky Little

Updated: August 10, 2023 | Original: June 23, 2021

Night view on January 16, 2012, of the cruise liner Costa Concordia aground in front of the harbor of Isola del Giglio after hitting underwater rocks on January 13.

Many famous naval disasters happen far out at sea, but on January 13, 2012, the Costa Concordia wrecked just off the coast of an Italian island in relatively shallow water. The avoidable disaster killed 32 people and seriously injured many others, and left investigators wondering: Why was the luxury cruise ship sailing so close to the shore in the first place?

During the ensuing trial, prosecutors came up with a tabloid-ready explanation : The married ship captain had sailed it so close to the island to impress a much younger Moldovan dancer with whom he was having an affair.

Whether or not Captain Francesco Schettino was trying to impress his girlfriend is debatable. (Schettino insisted the ship sailed close to shore to salute other mariners and give passengers a good view.) But whatever the reason for getting too close, the Italian courts found the captain, four crew members and one official from the ship’s company, Costa Crociere (part of Carnival Corporation), to be at fault for causing the disaster and preventing a safe evacuation. The wreck was not the fault of unexpected weather or ship malfunction—it was a disaster caused entirely by a series of human errors.

“At any time when you have an incident similar to Concordia, there is never…a single causal factor,” says Brad Schoenwald, a senior marine inspector at the United States Coast Guard. “It is generally a sequence of events, things that line up in a bad way that ultimately create that incident.”

Wrecking Near the Shore

Technicians pass in a small boat near the stricken cruise liner Costa Concordia lying aground in front of the Isola del Giglio on January 26, 2012 after hitting underwater rocks on January 13.

The Concordia was supposed to take passengers on a seven-day Italian cruise from Civitavecchia to Savona. But when it deviated from its planned path to sail closer to the island of Giglio, the ship struck a reef known as the Scole Rocks. The impact damaged the ship, allowing water to seep in and putting the 4,229 people on board in danger.

Sailing close to shore to give passengers a nice view or salute other sailors is known as a “sail-by,” and it’s unclear how often cruise ships perform these maneuvers. Some consider them to be dangerous deviations from planned routes. In its investigative report on the 2012 disaster, Italy’s Ministry of Infrastructures and Transports found that the Concordia “was sailing too close to the coastline, in a poorly lit shore area…at an unsafe distance at night time and at high speed (15.5 kts).”

In his trial, Captain Schettino blamed the shipwreck on Helmsman Jacob Rusli Bin, who he claimed reacted incorrectly to his order; and argued that if the helmsman had reacted correctly and quickly, the ship wouldn’t have wrecked. However, an Italian naval admiral testified in court that even though the helmsman was late in executing the captain’s orders, “the crash would’ve happened anyway.” (The helmsman was one of the four crew members convicted in court for contributing to the disaster.)

A Questionable Evacuation

Former Captain of the Costa Concordia Francesco Schettino speaks with reporters after being aboard the ship with the team of experts inspecting the wreck on February 27, 2014 in Isola del Giglio, Italy. The Italian captain went back onboard the wreck for the first time since the sinking of the cruise ship on January 13, 2012, as part of his trial for manslaughter and abandoning ship.

Evidence introduced in Schettino’s trial suggests that the safety of his passengers and crew wasn’t his number one priority as he assessed the damage to the Concordia. The impact and water leakage caused an electrical blackout on the ship, and a recorded phone call with Costa Crociere’s crisis coordinator, Roberto Ferrarini, shows he tried to downplay and cover up his actions by saying the blackout was what actually caused the accident.

“I have made a mess and practically the whole ship is flooding,” Schettino told Ferrarini while the ship was sinking. “What should I say to the media?… To the port authorities I have said that we had…a blackout.” (Ferrarini was later convicted for contributing to the disaster by delaying rescue operations.)

Schettino also didn’t immediately alert the Italian Search and Rescue Authority about the accident. The impact on the Scole Rocks occurred at about 9:45 p.m. local time, and the first person to contact rescue officials about the ship was someone on the shore, according to the investigative report. Search and Rescue contacted the ship a few minutes after 10:00 p.m., but Schettino didn’t tell them what had happened for about 20 more minutes.

A little more than an hour after impact, the crew began to evacuate the ship. But the report noted that some passengers testified that they didn’t hear the alarm to proceed to the lifeboats. Evacuation was made even more chaotic by the ship listing so far to starboard, making walking inside very difficult and lowering the lifeboats on one side, near to impossible. Making things worse, the crew had dropped the anchor incorrectly, causing the ship to flop over even more dramatically.

Through the confusion, the captain somehow made it into a lifeboat before everyone else had made it off. A coast guard member angrily told him on the phone to “Get back on board, damn it!” —a recorded sound bite that turned into a T-shirt slogan in Italy.

Schettino argued that he fell into a lifeboat because of how the ship was listing to one side, but this argument proved unconvincing. In 2015, a court found Schettino guilty of manslaughter, causing a shipwreck, abandoning ship before passengers and crew were evacuated and lying to authorities about the disaster. He was sentenced to 16 years in prison. In addition to Schettino, Ferrarini and Rusli Bin, the other people who received convictions for their role in the disaster were Cabin Service Director Manrico Giampedroni, First Officer Ciro Ambrosio and Third Officer Silvia Coronica.

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10 years later, Costa Concordia survivors share their stories from doomed cruise ship

Ten years after the deadly Costa Concordia cruise line disaster in Italy, survivors still vividly remember scenes of chaos they say were like something straight out of the movie "Titanic."

NBC News correspondent Kelly Cobiella caught up with a group of survivors on TODAY Wednesday, a decade after they escaped a maritime disaster that claimed the lives of 32 people. The Italian cruise ship ran aground off the tiny Italian island of Giglio after striking an underground rock and capsizing.

"I think it’s the panic, the feeling of panic, is what’s carried through over 10 years," Ian Donoff, who was on the cruise with his wife Janice for their honeymoon, told Cobiella. "And it’s just as strong now."

More than 4,000 passengers and crew were on board when the ship crashed into rocks in the dark in the Mediterranean Sea, sending seawater rushing into the vessel as people scrambled for their lives.

The ship's captain, Francesco Schettino, had been performing a sail-past salute of Giglio when he steered the ship too close to the island and hit the jagged reef, opening a 230-foot gash in the side of the cruise liner.

Passengers struggled to escape in the darkness, clambering to get to the life boats. Alaska resident Nate Lukes was with his wife, Cary, and their four daughters aboard the ship and remembers the chaos that ensued as the ship started to sink.

"There was really a melee there is the best way to describe it," he told Cobiella. "It's very similar to the movie 'Titanic.' People were jumping onto the top of the lifeboats and pushing down women and children to try to get to them."

The lifeboats wouldn't drop down because the ship was tilted on its side, leaving hundreds of passengers stranded on the side of the ship for hours in the cold. People were left to clamber down a rope ladder over a distance equivalent to 11 stories.

"Everybody was rushing for the lifeboats," Nate Lukes said. "I felt like (my daughters) were going to get trampled, and putting my arms around them and just holding them together and letting the sea of people go by us."

Schettino was convicted of multiple manslaughter as well as abandoning ship after leaving before all the passengers had reached safety. He is now serving a 16-year prison sentence .

It took nearly two years for the damaged ship to be raised from its side before it was towed away to be scrapped.

The calamity caused changes in the cruise industry like carrying more lifejackets and holding emergency drills before leaving port.

A decade after that harrowing night, the survivors are grateful to have made it out alive. None of the survivors who spoke with Cobiella have been on a cruise since that day.

"I said that if we survive this, then our marriage will have to survive forever," Ian Donoff said.

Scott Stump is a trending reporter and the writer of the daily newsletter This is TODAY (which you should subscribe to here! ) that brings the day's news, health tips, parenting stories, recipes and a daily delight right to your inbox. He has been a regular contributor for TODAY.com since 2011, producing features and news for pop culture, parents, politics, health, style, food and pretty much everything else. 

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How the Wreck of a Cruise Liner Changed an Italian Island

Ten years ago the Costa Concordia ran aground off the Tuscan island of Giglio, killing 32 people and entwining the lives of others forever.

passenger cruise ship disaster

By Gaia Pianigiani

GIGLIO PORTO, Italy — The curvy granite rocks of the Tuscan island of Giglio lay bare in the winter sun, no longer hidden by the ominous, stricken cruise liner that ran aground in the turquoise waters of this marine sanctuary ten years ago.

Few of the 500-odd residents of the fishermen’s village will ever forget the freezing night of Jan. 13, 2012, when the Costa Concordia shipwrecked, killing 32 people and upending life on the island for years.

“Every one of us here has a tragic memory from then,” said Mario Pellegrini, 59, who was deputy mayor in 2012 and was the first civilian to climb onto the cruise ship after it struck the rocks near the lighthouses at the port entrance.

The hospitality of the tight-knit community of islanders kicked in, at first to give basic assistance to the 4,229 passengers and crew members who had to be evacuated from a listing vessel as high as a skyscraper. In no time, Giglio residents hosted thousands of journalists, law enforcement officers and rescue experts who descended on the port. In the months to come, salvage teams set up camp in the picturesque harbor to work on safely removing the ship, an operation that took more than two years to complete.

passenger cruise ship disaster

The people of Giglio felt like a family for those who spent long days at its port, waiting to receive word of their loved ones whose bodies remained trapped on the ship. On Thursday, 10 years to the day of the tragedy, the victims’ families, some passengers and Italian authorities attended a remembrance Mass and threw a crown of flowers onto the waters where the Costa Concordia had rested. At 9:45 p.m., the time when the ship ran aground, a candlelit procession illuminated the port’s quay while church bells rang and ship sirens blared.

What stands out now for many is how the wreck forever changed the lives of some of those whose paths crossed as a result. Friendships were made, business relations took shape and new families were even formed.

“It feels as if, since that tragic night, the lives of all the people involved were forever connected by an invisible thread,” Luana Gervasi, the niece of one of the shipwreck victims, said at the Mass on Thursday, her voice breaking.

Francesco Dietrich, 48, from the eastern city of Ancona, arrived on the island in February 2013 to work with the wreck divers, “a dream job,” he said, adding: “It was like offering someone who plays soccer for the parish team to join the Champions League with all the top teams in the business.”

For his work, Mr. Dietrich had to buy a lot of boat-repair supplies from the only hardware store in town. It was owned by a local family, and Mr. Dietrich now has a 6-year-old son, Pietro, with the family’s daughter.

“It was such a shock for us,” said Bruna Danei, 42, who until 2018 worked as a secretary for the consortium that salvaged the wreck. “The work on the Costa Concordia was a life-changing experience for me in many ways.”

A rendering of the Costa Concordia used by salvage teams to plan its recovery hung on the wall of the living room where her 22-month-old daughter, Arianna, played.

“She wouldn’t be here if Davide hadn’t come to work on the site,” Ms. Danei said, referring to Davide Cedioli, 52, an experienced diver from Turin who came to the island in May 2012 to help right the Costa Concordia — and who is also Arianna’s father.

From a barge, Mr. Cedioli monitored the unprecedented salvage operation that, in less than a day, was able to rotate the 951-foot vessel, partly smashed against the rocks, from the sea bottom to an upright position without further endangering the underwater ecosystem that it damaged when it ran aground.

“We jumped up and down in happiness when the parbuckling was completed,” Mr. Cedioli remembered. “We felt we were bringing some justice to this story. And I loved this small community and living on the island.”

The local council voted to make Jan. 13 a day of remembrance on Giglio, but after this year it will stop the public commemorations and “make it a more intimate moment, without the media,” Mr. Ortelli said during the mass.

“Being here ten years later brings back a lot of emotions,” said Kevin Rebello, 47, whose older brother, Russell, was a waiter on the Costa Concordia.

Russell Rebello’s remains were finally retrieved three years after the shipwreck, from under the furniture in a cabin, once the vessel was upright and being taken apart in Genoa.

“First, I feel close to my brother here,” Kevin Rebello said. “But it is also some sort of family reunion for me — I couldn’t wait to see the Giglio people.”

Mr. Rebello hugged and greeted residents on the streets of the port area, and recalled how the people there had shown affection for him at the time, buying him coffee and simply showing respect for his grief.

“Other victims’ families feel differently, but I am a Catholic and I have forgiven,” Mr. Rebello explained.

The Costa Concordia accident caused national shame when it became clear that the liner’s commander, Francesco Schettino, failed to immediately sound the general alarm and coordinate the evacuation, and instead abandoned the sinking vessel.

“Get back on board!” a Coast Guard officer shouted at Mr. Schettino when he understood that the captain was in a lifeboat watching people scramble to escape, audio recordings of their exchange later revealed. “Go up on the bow of the ship on a rope ladder, and tell me what you can do, how many people are there and what they need. Now!”

The officer has since pursued a successful career in politics, while Mr. Schettino is serving a 16-year sentence in a Roman prison for homicide and for abandoning the ship before the evacuation was completed. Other officials and crew members plea-bargained for lesser sentences.

During the trial, Mr. Schettino admitted that he had committed an “imprudence” when he decided to sail near the island of Giglio at high speed to greet the family of the ship’s headwaiter. The impact with the half-submerged rock near the island produced a gash in the hull more than 70 meters long, or about 76 yards, leading to blackouts on board and water pouring into the lower decks.

Mr. Schettino tried to steer the cruise ship toward the port to make evacuation easier, but the vessel was out of control and began to tip as it neared the harbor, making many lifeboats useless.

“I can’t forget the eyes of children, scared to death, and of their parents,” said Mr. Pellegrini, who had boarded the ship to speak with officials and organize the evacuation. “The metallic sound of the enormous ship tipping over and the gurgling of the sea up the endless corridors of the cruiser.”

Sergio Ortelli, who is still the mayor of Giglio ten years later, was similarly moved. “Nobody can go back and cancel those senseless deaths of innocent people, or the grief of their families,” he said. “The tragedy will always stay with us as a community. It was an apocalypse for us.”

Yet Mr. Ortelli said that the accident also told a different story, that of the skilled rescuers who managed to save thousands of lives, and of the engineers who righted the liner, refloated it and took it to the scrapyard.

While the global attention shifted away from Giglio, residents have stayed in touch with the outside world through the people who temporarily lived there.

For months, the Rev. Lorenzo Pasquotti, who was then a pastor in Giglio, kept receiving packages: dry-cleaned slippers, sweaters and tablecloths that were given to the cold, stranded passengers in his church that night, returned via courier.

One summer, Father Pasquotti ate German cookies with a German couple who were passengers on the ship. They still remembered the hot tea and leftovers from Christmas delicacies that they were given that night.

“So many nationalities — the world was at our door all of a sudden,” he said, remembering that night. “And we naturally opened it.”

Gaia Pianigiani is a reporter based in Italy for The New York Times.  More about Gaia Pianigiani

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10 years later, Costa Concordia disaster is still vivid for survivors

The luxury cruise ship Costa Concordia lays on its starboard side after it ran aground off the coast of Italy in 2012.

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Ten years have passed since the Costa Concordia cruise ship slammed into a reef and capsized off the Tuscan island of Giglio . But for the passengers on board and the residents who welcomed them ashore, the memories of that harrowing, freezing night remain vividly etched into their minds.

The dinner plates that flew off the tables when the rocks first gashed the hull. The blackout after the ship’s engine room flooded and its generators failed. The final mad scramble to evacuate the listing liner and then the extraordinary generosity of Giglio islanders who offered shoes, sweatshirts and shelter until the sun rose and passengers were ferried to the mainland.

Italy on Thursday is marking the 10th anniversary of the Concordia disaster with a daylong commemoration that will end with a candlelit vigil near the moment the ship hit the reef: 9:45 p.m. on Jan. 13, 2012. The events will honor the 32 people who died that night, the 4,200 survivors, but also the residents of Giglio, who took in passengers and crew and then lived with the Concordia’s wrecked carcass off their shore for another two years until it was righted and hauled away for scrap.

“For us islanders, when we remember some event, we always refer to whether it was before or after the Concordia,” said Matteo Coppa, who was 23 and fishing on the jetty when the darkened Concordia listed toward shore and then collapsed onto its side in the water.

“I imagine it like a nail stuck to the wall that marks that date, as a before and after,” he said, recounting how he joined the rescue effort that night, helping pull ashore the dazed, injured and freezing passengers from lifeboats.

The sad anniversary comes as the cruise industry, shut down in much of the world for months because of the coronavirus pandemic, is once again in the spotlight because of COVID-19 outbreaks that threaten passenger safety. The U.S. Centers for Disease Control last month warned people across-the-board not to go on cruises , regardless of their vaccination status, because of the risks of infection.

A couple stands on a rear balcony of the Ruby Princess cruise ship while docked in San Francisco, Thursday, Jan. 6, 2022. The U.S. Centers for Disease Control and Prevention is investigating a cruise ship that docked in San Francisco on Thursday after a dozen vaccinated passengers tested positive for coronavirus. (AP Photo/Eric Risberg)

A dozen passengers on cruise ship test positive for coronavirus

The passengers, whose infections were found through random testing, were asymptomatic or had mild symptoms, according to the Port of San Francisco.

Jan. 7, 2022

For Concordia survivor Georgia Ananias, the COVID-19 infections are just the latest evidence that passenger safety still isn’t a top priority for the cruise ship industry. Passengers aboard the Concordia were largely left on their own to find life jackets and a functioning lifeboat after the captain steered the ship close too shore in a stunt. He then delayed an evacuation order until it was too late, with lifeboats unable to lower because the ship was listing too heavily.

“I always said this will not define me, but you have no choice,” Ananias said in an interview from her home in Los Angeles. “We all suffer from PTSD. We had a lot of guilt that we survived and 32 other people died.”

Prosecutors blamed the delayed evacuation order and conflicting instructions given by crew for the chaos that ensued as passengers scrambled to get off the ship. The captain, Francesco Schettino, is serving a 16-year prison sentence for manslaughter, causing a shipwreck and abandoning a ship before all the passengers and crew had evacuated.

Ananias and her family declined Costa’s initial $14,500 compensation offered to each passenger and sued Costa, a unit of U.S.-based Carnival Corp., to try to cover the cost of their medical bills and therapy for the post-traumatic stress they have suffered. But after eight years in the U.S. and then Italian court system, they lost their case.

“I think people need to be aware that when you go on a cruise, that if there is a problem, you will not have the justice that you may be used to in the country in which you are living,” said Ananias, who went onto become a top official in the International Cruise Victims association, an advocacy group that lobbies to improve safety aboard ships and increase transparency and accountability in the industry.

Costa didn’t respond to emails seeking comment on the anniversary.

Cruise Lines International Assn., the world’s largest cruise industry trade association, stressed in a statement to the Associated Press that passenger and crew safety were the industry’s top priority, and that cruising remains one of the safest vacation experiences available.

“Our thoughts continue to be with the victims of the Concordia tragedy and their families on this sad anniversary,” CLIA said. It said it has worked over the past 10 years with the International Maritime Organization and the maritime industry to “drive a safety culture that is based on continuous improvement.”

For Giglio Mayor Sergio Ortelli, the memories of that night run the gamut: the horror of seeing the capsized ship, the scramble to coordinate rescue services on shore, the recovery of the first bodies and then the pride that islanders rose to the occasion to tend to the survivors.

Ortelli was later on hand when, in September 2013, the 115,000-ton, 1,000-foot long cruise ship was righted vertical off its seabed graveyard in an extraordinary feat of engineering. But the night of the disaster, a Friday the 13th, remains seared in his memory.

“It was a night that, in addition to being a tragedy, had a beautiful side because the response of the people was a spontaneous gesture that was appreciated around the world,” Ortelli said.

It seemed the natural thing to do at the time. “But then we realized that on that night, in just a few hours, we did something incredible.”

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Ten years on, Costa Concordia shipwreck still haunts survivors, islanders

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The cruise liner Costa Concordia is seen during the "parbuckling" operation outside Giglio harbour

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10 years later, Costa Concordia disaster vivid for survivors

FILE — The luxury cruise ship Costa Concordia lays on its starboard side after it ran aground off the coast of the Isola del Giglio island, Italy on Jan. 13, 2012. Italy is marking the 10th anniversary of the Concordia disaster with a daylong commemoration, honoring the 32 people who died but also the extraordinary response by the residents of Giglio who took in the 4,200 passengers and crew from the ship on that rainy Friday night and then lived with the Concordia carcass for another two years before it was hauled away for scrap. (AP Photo/Giuseppe Modesti)

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Ten years have passed since the Costa Concordia cruise ship slammed into a reef and capsized off the Tuscan island of Giglio. But for the passengers on board and the residents who welcomed them ashore, the memories of that harrowing, freezing night remain vividly etched into their minds.

The dinner plates that flew off the tables when the rocks first gashed the hull. The blackout after the ship’s engine room flooded and its generators failed. The final mad scramble to evacuate the listing liner and then the extraordinary generosity of Giglio islanders who offered shoes, sweatshirts and shelter until the sun rose and passengers were ferried to the mainland.

Italy on Thursday is marking the 10th anniversary of the Concordia disaster with a daylong commemoration that will end with a candlelit vigil near the moment the ship hit the reef: 9:45 p.m. on Jan. 13, 2012. The events will honor the 32 people who died that night, the 4,200 survivors, but also the residents of Giglio, who took in passengers and crew and then lived with the Concordia’s wrecked carcass off their shore for another two years until it was righted and hauled away for scrap.

“For us islanders, when we remember some event, we always refer to whether it was before or after the Concordia,” said Matteo Coppa, who was 23 and fishing on the jetty when the darkened Concordia listed toward shore and then collapsed onto its side in the water.

“I imagine it like a nail stuck to the wall that marks that date, as a before and after,” he said, recounting how he joined the rescue effort that night, helping pull ashore the dazed, injured and freezing passengers from lifeboats.

The sad anniversary comes as the cruise industry, shut down in much of the world for months because of the coronavirus pandemic, is once again in the spotlight because of COVID-19 outbreaks that threaten passenger safety. The U.S. Centers for Disease Control last month warned people across-the-board not to go on cruises , regardless of their vaccination status, because of the risks of infection.

For Concordia survivor Georgia Ananias, the COVID-19 infections are just the latest evidence that passenger safety still isn’t a top priority for the cruise ship industry. Passengers aboard the Concordia were largely left on their own to find life jackets and a functioning lifeboat after the captain steered the ship close too shore in a stunt. He then delayed an evacuation order until it was too late, with lifeboats unable to lower because the ship was listing too heavily.

“I always said this will not define me, but you have no choice,” Ananias said in an interview from her home in Los Angeles, Calif. “We all suffer from PTSD. We had a lot of guilt that we survived and 32 other people died.”

Prosecutors blamed the delayed evacuation order and conflicting instructions given by crew for the chaos that ensued as passengers scrambled to get off the ship. The captain, Francesco Schettino, is serving a 16-year prison sentence for manslaughter, causing a shipwreck and abandoning a ship before all the passengers and crew had evacuated.

Ananias and her family declined Costa’s initial $14,500 compensation offered to each passenger and sued Costa, a unit of U.S.-based Carnival Corp., to try to cover the cost of their medical bills and therapy for the post-traumatic stress they have suffered. But after eight years in the U.S. and then Italian court system, they lost their case.

“I think people need to be aware that when you go on a cruise, that if there is a problem, you will not have the justice that you may be used to in the country in which you are living,” said Ananias, who went onto become a top official in the International Cruise Victims association, an advocacy group that lobbies to improve safety aboard ships and increase transparency and accountability in the industry.

Costa didn’t respond to emails seeking comment on the anniversary.

Cruise Lines International Association, the world’s largest cruise industry trade association, stressed in a statement to The Associated Press that passenger and crew safety was the industry’s top priority, and that cruising remains one of the safest vacation experiences available.

“Our thoughts continue to be with the victims of the Concordia tragedy and their families on this sad anniversary,” CLIA said. It said it has worked over the past 10 years with the International Maritime Organization and the maritime industry to “drive a safety culture that is based on continuous improvement.”

For Giglio Mayor Sergio Ortelli, the memories of that night run the gamut: the horror of seeing the capsized ship, the scramble to coordinate rescue services on shore, the recovery of the first bodies and then the pride that islanders rose to the occasion to tend to the survivors.

Ortelli was later on hand when, in September 2013, the 115,000-ton, 300-meter (1,000-foot) long cruise ship was righted vertical off its seabed graveyard in an extraordinary feat of engineering. But the night of the disaster, a Friday the 13th, remains seared in his memory.

“It was a night that, in addition to being a tragedy, had a beautiful side because the response of the people was a spontaneous gesture that was appreciated around the world,” Ortelli said.

It seemed the natural thing to do at the time. “But then we realized that on that night, in just a few hours, we did something incredible.”

Winfield reported from Rome.

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Carnival passengers recount ‘nightmare’ cruise as storm floods ship

Videos showed the carnival sunshine cabins and hallways flooding and ceilings leaking.

Matthew Branham and his fiancée, Madison Davis, were lying by a Carnival Sunshine pool on Friday aboard a cruise returning to Charleston, S.C., from the Bahamas when an announcement came over the loudspeaker. The captain was expecting rougher weather that evening, but there was nothing to worry about. So Branham and Davis didn’t worry.

As the day went on, “We noticed it started getting cooler in the afternoon — much, much cooler,” said Branham, 25, of Castlewood, Va. “And then it was like a switch was flipped, and it literally turned into a nightmare.”

En route back to Charleston Friday night into Saturday, the Carnival Sunshine navigated into a strong storm system that battered the southeast over the holiday weekend. Videos emerged on social media showing cabins and hallways flooding, shop floors littered with destroyed merchandise and leaking ceilings . Passenger Brad Morrell snapped a photo of an automated instrument map reporting a 69 knot, or 79 mph, wind.

#CarnivalSunshine : Due to return to Charleston, South Carolina this Saturday, May 27, 2023, has been delayed due to severe weather. The ship is currently off the South Carolina coast and holding position, unable to return to the port because of high winds & rough seas. #cruise 🙏🏼 pic.twitter.com/2B6HlAn2yD — ∼Marietta (@MariettaDaviz) May 28, 2023

Carnival said in a statement that the weather was unexpectedly strong, causing conditions that were rougher than forecast, but that its fleet operations center team, which relies on outside meteorology resources for itinerary planning, “coordinated to keep the ship in its safest location.”

“Attempting to sail out of the large front could have been dangerous,” the statement continued. “The ship proceeded to the port as soon as the weather began to clear.”

Strong Southeast storm slams Carolinas

Carnival said the captain made “several announcements about the weather and the delay it caused in returning to Charleston, asking guests to use extra precaution while walking around the ship.” Additionally, “some of the worst weather occurred in the overnight hours when announcements are not typically made, but guests and crew were safe.”

The ship’s medical staff did help a “small number” of guests and crew members who needed minor assistance following the storm. Despite the significant damage and a delay in schedule, Carnival Sunshine embarked on its next five-day Bahama sailing on Saturday.

From their sea-view room, Branham and Davis watched as waves surged over their window and braced themselves as the 892-foot-long ship lurched in the storm.

“Waves were hitting the boat so hard that it was like an earthquake experience, jarring you like a really rough roller coaster — even in the middle floor,” Branham said.

They were told to stay in their cabins. Meanwhile, Branham said, TVs were falling off walls, and glassware was sliding off shelves and shattering on the floor. “You could not stand up in your room,” he said. “You could be thrown from the bed.”

They packed up their belongings when their floor started to flood and took shelter in a main lobby area.

“All of the employees were sprinting downstairs with life vests,” Branham said. “There were little kids besides us screaming and crying and throwing fits.”

Throughout the storm, Branham wondered why there weren’t more announcements from Carnival staff. Besides the warning of rougher seas earlier Friday and one Saturday morning after they’d weathered the storm, Branham said they weren’t given any official updates on their situation. When he asked workers what was going on, they told him not to worry.

⁦⁦ @CarnivalCruise ⁩ #carnivalsunshine still 75mph winds at 9:25am. Sitting and spinning in the Atlantic. pic.twitter.com/NITCO2l9Ss — FlyersCaptain™®© (@flyerscaptain) May 29, 2023

“But you see rooms flooded, and you can pick up a handful of sand and you’re kind of like, ‘What in the world? Why is nobody telling us anything?’” Branham said.

Jim Walker, a maritime lawyer and cruise industry legal expert, says his firm has been contacted by some Carnival Sunshine passengers who were injured during the storm, including a man who says he was struck by a door and broke his foot. Others have asked him about the potential for a class-action lawsuit.

While Walker said passengers should make their complaints known to Carnival, he doesn’t believe filing a lawsuit would be an efficient next step. Instead, impacted passengers can ask Carnival for a refund or a credit for another cruise, although there’s no guarantee the cruise line will grant such requests.

Pete Peterson, owner of Storybook Cruises , which is affiliated with Cruise Planners, said cruise ships keep a close eye on weather developments and will adjust their itinerary depending on the severity of the storm.

“Cruise lines monitor the weather all the time. They’re not going to put their passengers in harm’s way,” said Peterson, who has been a cruise adviser for more than 20 years and has sailed on nearly 60 cruises. “Obviously, some cruise lines are better at doing this than others.”

In 2016, Royal Caribbean’s Anthem of the Seas returned to port after cruising into a “bomb cyclone,” which damaged the ship amid winds gusting to 100 mph. The ship sailed into the remnants of Hurricane Hermine seven months later, causing additional problems.

To ensure the safety and comfort of its passengers, a cruise ship can alter its course and circumvent the rough weather system. In stormy conditions, the crew can deploy the stabilizers, which will prevent the ship from rolling and bucking.

“You don’t experience the up and down,” Peterson said. “It’s not as rough a ride.”

Both approaches can add to a cruise line’s expenditures, Peterson said. Stabilizers slow the vessel, thereby consuming more fuel. Sailing around the storm can take longer than the original route and disrupt the company’s cruise schedule, leading to delays or cancellations. The cruise line may have to reimburse passengers or provide them with future credits because of the inconvenience.

“When they do something like that, it’s going to cost them money,” Peterson said.

Craig Setzer , a meteorologist and hurricane preparedness specialist, said that even with the hurricane-like conditions and flooding, “I would never be in doubt of the vessel’s integrity,” he said. “Cruise ships are structurally very, very sound and can survive a lot. They’re really rugged.”

Matthew Cappucci contributed to this report.

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Passengers beware: It’s not all buffets and dance contests. Crime data reported by cruise lines show that the number of sex crimes has increased compared to previous years. And though man-overboard cases are rare, they are usually deadly .

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Anatomy Of A Near-Disaster: Examining The Carnival Sunshine Storm Incident Of 2023

passenger cruise ship disaster

On May 27, 2023, the Carnival Sunshine cruise ship encountered a violent storm off the coast of North Carolina, sending shockwaves through the cruise industry and raising concerns about passenger safety.

While the ship eventually made it back to port safely, the incident served as a stark reminder of the unpredictable nature of the open sea and the importance of robust safety measures.

This article delves into the details of the Carnival Sunshine storm incident, providing a comprehensive analysis of the events that unfolded, the potential risks involved, and the lessons learned from this near-disaster.

From examining the storm’s intensity and the ship’s response to exploring the impact on passengers and the cruise industry, this in-depth exploration sheds light on the complexities of maritime safety and the importance of preparedness.

Whether you’re an avid cruiser seeking insights into safety protocols or simply intrigued by the intricacies of maritime operations, this guide serves as your one-stop resource for understanding the Carnival Sunshine storm incident and its broader implications.

The Storm’s Fury: Reconstructing the Events of May 27, 2023

The brewing storm: weather forecasts and initial warnings.

The Carnival Sunshine storm incident of 2023 was a harrowing experience for passengers and crew alike. It all began with the brewing storm that was forecasted days before the ship set sail. Weather experts had issued warnings about a developing tropical disturbance in the region.

However, the severity of the storm was initially underestimated, leading to a false sense of security among those onboard the ship.

As the ship embarked on its journey, the storm slowly gained strength. Passengers were informed of the worsening weather conditions, and the captain and crew closely monitored the situation. Despite the looming threat, the ship continued its course, hoping to navigate through the storm without incident.

Encountering the Storm’s Wrath: The Carnival Sunshine’s Ordeal

On May 27, 2023, the Carnival Sunshine found itself in the midst of a powerful storm. The ship was rocked by strong winds, towering waves, and torrential rain. Passengers and crew members were advised to stay in their cabins and secure any loose objects.

During this time, the ship faced significant challenges, battling against the relentless forces of nature. The crew worked tirelessly to ensure the safety and well-being of everyone onboard. Despite the chaos and fear that engulfed the ship, acts of bravery and kindness were witnessed as passengers supported each other through this ordeal.

Navigating the Tempest: The Ship’s Response and Rescue Efforts

The Carnival Sunshine’s crew swiftly activated emergency protocols to ensure the safety of passengers. They communicated with onshore rescue teams, providing updates on the ship’s location and conditions. Efforts were made to stabilize the ship and minimize the impact of the storm.

Meanwhile, rescue vessels were dispatched to assist in the evacuation of passengers if necessary. The crew’s training and preparedness were put to the test as they worked diligently to keep everyone safe.

Their swift response and coordination were crucial in managing the situation and preventing further harm.

It is important to note that despite the challenging circumstances, the majority of passengers and crew members were able to safely disembark the Carnival Sunshine once the storm had passed. The incident served as a reminder of the unpredictable nature of weather and the importance of preparedness and quick action in such situations.

For more information on cruise ship safety protocols and emergency response procedures, you can visit https://www.cdc.gov/nceh/vsp/cruiseship/what_is_vsp_cruising.htm .

Assessing the Risks: Understanding the Potential Dangers of the Storm

When it comes to cruising, one cannot ignore the potential dangers that can arise from adverse weather conditions. The Carnival Sunshine Storm Incident of 2023 serves as a reminder of the importance of assessing the risks associated with storms and understanding their potential dangers.

By examining the storm’s intensity and impact, the ship’s design and structural integrity, as well as the human factors and safety procedures, we can gain valuable insights into how to improve safety measures and better protect passengers in the future.

The Power of the Sea: Analyzing the Storm’s Intensity and Impact

The Carnival Sunshine Storm Incident involved a powerful storm that put the ship and its passengers in a precarious situation. It is crucial to understand the intensity and impact of such storms to accurately assess the risks involved.

Meteorological data and expert analysis can provide valuable insights into the strength of the storm, including wind speeds, wave heights, and rainfall amounts. By studying these factors, cruise lines can better determine whether it is safe to set sail or make necessary adjustments to their routes to avoid potentially dangerous weather conditions.

In the case of the Carnival Sunshine Storm Incident, it is important to note that storms can be unpredictable and can escalate rapidly. While cruise ships are equipped with advanced weather monitoring systems, unexpected changes in weather patterns can still pose a significant risk.

Therefore, it is vital for cruise lines to have contingency plans in place to ensure the safety of their passengers and crew when faced with severe weather conditions.

Ship Design and Structural Integrity: Evaluating the Carnival Sunshine’s Resilience

The design and structural integrity of a cruise ship play a crucial role in determining its ability to withstand the forces of a storm. Cruise lines invest heavily in ensuring their vessels are built to withstand adverse weather conditions.

From reinforced hulls to stabilizers that counteract the motion of the ship, various measures are taken to enhance the ship’s stability and safety.

It is imperative for cruise lines to regularly assess and update their fleet to meet the latest safety standards. By conducting thorough inspections and implementing necessary upgrades, cruise ships can better withstand storms and minimize potential risks to passengers and crew.

The Carnival Sunshine Storm Incident serves as a reminder of the importance of continuously evaluating and improving ship design to enhance safety measures.

Human Factors and Safety Procedures: Assessing Passenger Response and Crew Actions

During the Carnival Sunshine Storm Incident, the response of both passengers and crew members played a crucial role in ensuring the safety of everyone on board. It is essential to assess how human factors and safety procedures come into play during such incidents.

Adequate training for crew members in emergency response protocols, as well as clear communication with passengers, are key factors in ensuring a safe and orderly evacuation, if necessary.

Passenger education and awareness are also crucial in promoting a culture of safety on board cruise ships. Informing passengers about safety measures, emergency procedures, and the importance of following instructions can help reduce panic and improve overall response during a crisis.

Additionally, implementing advanced technologies, such as improved communication systems and emergency evacuation drills, can further enhance passenger safety during storms.

The Aftermath: Passenger Experiences and Industry Repercussions

Passengers’ tales: first-hand accounts of the storm’s impact.

The Carnival Sunshine Storm Incident of 2023 left a lasting impact on the passengers who were on board the ill-fated cruise ship. Many passengers have shared their harrowing experiences of the storm, recounting the terrifying moments when the ship was tossed around by powerful waves and buffeted by strong winds.

Some described feeling a sense of helplessness as they were confined to their cabins for hours on end, unsure of when the storm would subside.

Passengers reported scenes of chaos and confusion as the ship’s crew worked tirelessly to ensure their safety. Some praised the crew for their professionalism and quick thinking, while others expressed frustration at the lack of communication and organization during the crisis.

Despite the challenging circumstances, many passengers also shared stories of camaraderie and support among fellow travelers, highlighting the resilience of the human spirit even in the face of adversity.

These first-hand accounts serve as a reminder of the unpredictable nature of the sea and the importance of preparedness in the cruise industry. Cruise lines must continually evaluate and enhance their safety protocols to ensure the well-being of their passengers in the event of a similar incident in the future.

Industry Response: Cruise Lines’ Actions and Safety Reviews

In the wake of the Carnival Sunshine Storm Incident, cruise lines across the industry have taken proactive steps to address safety concerns and reassure passengers of their commitment to their well-being.

Carnival Cruise Line, in particular, undertook a comprehensive review of their emergency response procedures and made several improvements based on lessons learned from the incident.

Other major cruise lines followed suit, conducting safety audits and implementing new measures to enhance passenger safety during extreme weather conditions. These measures include the installation of advanced weather tracking systems, improved communication protocols, and enhanced training for crew members.

Cruise lines have also increased their collaboration with meteorological agencies to receive real-time weather updates and make informed decisions regarding itinerary changes or ship rerouting.

The industry’s response to the Carnival Sunshine Storm Incident demonstrates its dedication to learning from past mistakes and prioritizing passenger safety. Cruise lines are continually striving to ensure that incidents like this are minimized, if not completely avoided, in the future.

Regulatory Scrutiny: Assessing Compliance and Potential Changes

Following any major incident in the cruise industry, regulatory bodies conduct thorough investigations to assess compliance with safety regulations and identify areas for improvement. The Carnival Sunshine Storm Incident prompted a comprehensive review of the cruise ship’s compliance with international safety standards and guidelines.

The investigation led to recommendations for industry-wide changes, including stricter guidelines for ship stability in adverse weather conditions and enhanced training for crew members on emergency response procedures.

Additionally, regulatory bodies have called for increased transparency and accountability from cruise lines regarding their safety protocols and contingency plans.

These regulatory measures aim to establish a more robust framework for ensuring the safety of passengers and crew members on board cruise ships. By holding cruise lines accountable and implementing necessary changes, regulatory bodies contribute to the overall improvement of safety standards in the industry.

Lessons Learned: Gleaning Valuable Insights from the Incident

The Carnival Sunshine Storm Incident of 2023 served as a wake-up call for the cruise industry, highlighting the importance of preparedness and safety measures. By examining the incident, valuable insights can be gained to prevent similar situations in the future. Here are some key lessons learned:

Enhancing Weather Monitoring and Forecasting Systems

One of the crucial aspects that emerged from the incident was the need for enhanced weather monitoring and forecasting systems. Cruise ships operate in unpredictable environments, and accurate and timely weather information is vital for ensuring passenger safety.

By investing in advanced technology and collaborating with meteorological agencies, cruise lines can better anticipate and navigate through adverse weather conditions. Additionally, developing onboard systems that provide real-time weather updates to both crew and passengers can greatly enhance situational awareness.

Improving Ship Design and Safety Features

The incident shed light on the importance of ship design and safety features in mitigating the impact of extreme weather events. Cruise ships should be built with reinforced structures and improved stability to withstand rough seas and high winds.

The installation of advanced propulsion systems and stabilizers can help maintain ship stability during adverse weather conditions. Moreover, the implementation of comprehensive safety measures, such as improved emergency lighting, backup power systems, and resilient communication channels, can ensure effective response and evacuation procedures in the event of a storm or any other emergency situation.

Strengthening Passenger Education and Emergency Preparedness

Passenger education and emergency preparedness play a vital role in ensuring the safety and well-being of everyone on board. The incident highlighted the need for comprehensive safety drills and training programs for passengers, enabling them to respond effectively to emergencies.

Cruise lines should provide clear and concise instructions on emergency procedures, including evacuation routes, life jacket usage, and communication protocols. Additionally, enhancing communication channels to reach passengers quickly and efficiently during critical situations can help minimize panic and ensure a swift response.

By implementing these lessons learned, the cruise industry can significantly enhance the safety and preparedness of its ships, ultimately ensuring a more secure and enjoyable experience for passengers.

It is imperative for cruise lines to prioritize the well-being of their guests and constantly strive for innovation and improvement in all aspects of ship operations.

Moving Forward: Embracing Safety Culture and Continuous Improvement

Following the Carnival Sunshine storm incident of 2023, it has become imperative for the cruise industry to reevaluate and strengthen its approach to safety. Embracing a safety culture and continuous improvement is crucial in ensuring the well-being of passengers and crew members.

The Importance of Safety Culture: Embedding Safety as a Core Value

A safety culture goes beyond mere compliance with regulations; it involves instilling safety as a core value within an organization. This means that safety is prioritized at all levels and becomes an integral part of the company’s identity.

By embedding safety as a core value, cruise lines can create an environment where every employee feels responsible for safety and takes proactive measures to prevent accidents and incidents.

One way to reinforce safety culture is through comprehensive training programs that address potential risks and provide employees with the necessary skills and knowledge to handle emergencies. These programs can include simulated scenarios, hands-on training, and regular drills to ensure that staff members are well-prepared to respond effectively in any situation.

Furthermore, fostering open communication channels is vital for a strong safety culture. Employees should feel comfortable reporting safety concerns or near-miss incidents without fear of retribution. This allows for timely identification and resolution of potential hazards, preventing them from escalating into full-blown emergencies.

Continuous Improvement and Risk Mitigation: Fostering a Learning Organization

Continuous improvement is a key aspect of maintaining and enhancing safety standards in the cruise industry. By adopting a mindset of constant learning, organizations can identify areas for improvement and implement measures to mitigate risks.

Regular safety audits and inspections play a critical role in identifying potential weaknesses and areas of improvement within a cruise ship’s operation. These assessments should be carried out by independent third-party organizations to ensure objectivity and adherence to industry best practices.

The findings from these audits should be used as a basis for implementing corrective actions and enhancing safety protocols.

Another important aspect of continuous improvement is the analysis of near-miss incidents and accidents. By examining the root causes and underlying factors, cruise lines can identify trends and patterns that may indicate systemic issues.

This analysis can then inform the development and implementation of targeted interventions to prevent similar incidents from occurring in the future.

Regulator-Industry Collaboration: Ensuring Effective Oversight and Shared Responsibility

Effective oversight and regulation are essential in maintaining safety standards within the cruise industry. Regulators and industry stakeholders must work together to establish and enforce robust safety requirements.

Collaboration between regulators and cruise lines can take the form of regular meetings, sharing of information, and joint initiatives aimed at addressing safety concerns. By working together, they can identify emerging risks and develop proactive measures to mitigate them.

Transparency and accountability are also crucial in this collaboration. Cruise lines should be open and transparent about their safety practices, making information easily accessible to both regulators and the public.

This fosters trust and ensures that all parties are working towards a common goal of ensuring passenger and crew safety.

In conclusion, the Carnival Sunshine storm incident of 2023 serves as a poignant reminder of the challenges and responsibilities inherent in maritime operations. While the incident unfolded without serious injuries or loss of life, it underscored the importance of preparedness, vigilance, and a commitment to safety at all levels.

By examining the incident’s details, understanding the potential risks, and learning from the lessons it imparts, the cruise industry can continue to strive for excellence in safety practices, ensuring that passengers can embark on their voyages with confidence and peace of mind.

As maritime technology evolves and the demand for cruise experiences continues to grow, the industry must remain at the forefront of safety innovation, embracing new advancements and continuously refining existing protocols.

By doing so, the cruise industry can foster a culture of safety that prioritizes the well-being of passengers and crew, transforming every voyage into an adventure marked by both enjoyment and unwavering safety.

passenger cruise ship disaster

Jennifer Morris is an avid solo travel adventurer who founded Solo Traveller after many years of journeying on her own around the world. She has backpacked through over 50 countries across 6 continents over the past decade, striking up conversations with locals along railway platforms, learning to cook regional dishes in home kitchens, and absorbing a global perspective while volunteering with various community initiatives.

With a Masters in Tourism and Hospitality, Jennifer is passionate about responsible and meaningful travel that fosters cultural exchange. Whether trekking through the Atlas Mountains, sailing to Komodo National Park, or taking an overnight train across Eastern Europe - she is always seeking her next epic destination.

When not globetrotting, Jennifer calls Vancouver, Canada home. There she enjoys kayaking local waters, curling up with books on faraway places, and gearing up for her next solo backpacking trip. As the founder of SoloTraveller, she hopes to motivate and inform fellow solo explorers from all walks of life to take the leap into their own adventures.

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Evacuation of passengers has ended as cruise ship travels to Norway port

By Eliza Mackintosh and Kendall Trammell , CNN

Evacuation of passengers has ended as cruise ship travels to port

The evacuation of passengers from a cruise ship off the western coast of Norway has come to an end as the vessel safely makes its way to Molde harbor, Viking Ocean Cruises said in a statement.

Rescue teams airlifted 479 people from the vessel after it was stranded in stormy seas Saturday with 1,300 passengers and crew on board.

The Viking Sky cruise ship, which regained engine power on Sunday morning, is traveling to Molde accompanied by two supply ships and one tug assist vessel. There are 436 guests and 458 crew still remaining on the ship.

Twenty people sustained injuries on the vessel, which was being tossed about by wind and waves, Viking Ocean Cruises said. All are being treated at medical facilities in Norway, or have already been discharged.

"Throughout all of this, our first priority was for the safety and well-being of our passengers and our crew," Viking Ocean Cruises said in a statement, thanking Norwegian emergency services and local residents for their support.

The next sailing, which was scheduled to embark on March 27, has been canceled.

Evacuated passengers treated for bruising, broken bones, cuts

The Norwegian Red Cross, which was treating passengers from the stricken cruise ship at an evacuation center in Hustadvika, on Norway's western coast, said that they were seeing injuries including bruising, broken bones and cuts.

More than 400 people rescued from stranded cruise ship

From CNN's Zahid Mahmood

Rescuers have evacuated 418 people by helicopter from the Viking Sky cruise ship, a day after the vessel was stranded in rough seas off Norway with 1,300 passengers and crew on board.

“There are at least two or three helicopters still rescuing people from the cruise ship but there is only one helicopter in operation at one given time because of the weather,” a spokesperson from Norwegian rescue services (HRS Southern Norway) told CNN.

“They work in rotations because it is not possible to hoist people from two helicopters working at one time.”

Passengers aboard the stricken ship say the vessel is being tossed about by wind and waves as they continue to await rescue .

Three of the ship's four engines are now working, and tug boats are trying to move the ship to shore.

Americans airlifted from cruise ship describe frightening scenes on board

Two American passengers who were airlifted off the Norway cruise ship told CNN affiliate Dagbladet about the frightening scene on board.

"Furniture would slide across the room, slide back and with it came people and glass. It was a very dangerous situation frankly," Jan Terbruegen said.

Speaking at the Scandic Hotel Alexandra, where many of the evacuated passengers are staying, Terbruegen described seeing the ship drifting toward rocks before being evacuated.

"We could see that we were getting blown in toward some rocks. That was the most frightening thing I think. But luckily that wasn't our destiny," Terbruegen said.

Beth Clark, another American passenger, said she was hoisted 100 feet in the air onto a Coast Guard helicopter from the ship. She praised the Norwegian Coast Guard, Viking Sky crew and others for help with the evacuation efforts.

Ship is now moving at a 'slow pace,' Joint Rescue Centre for Southern Norway says

The stranded Norway cruise ship has restarted with three of four engines now working, Joint Rescue Centre for Southern Norway spokesman Per Fjeld tells CNN.

The ship is moving at a slow pace and the evacuation operation is still going as planned, he says.

Two tug boats are attempting to pull the ship to shore, but there is no estimated time on how long it'll take, Fjeld says. 

Passenger waiting 15 hours for rescue says, 'we need off this ship!'

A passenger aboard the Viking Sky cruise ship wrote on Twitter that he has been waiting 15 hours to be evacuated from the stranded vessel.

"We need off this ship!" Ryan Flynn shared on Twitter along with a video of passengers wearing orange life vests.

Flynn also said that the ship "continues to pitch and roll" and called the conditions "miserable."

But another passenger, David Hernandez, had a rosier outlook. "Crew has been fantastic keeping everyone calm and fed," he wrote on Twitter.

The cruise ship was headed toward Stavanger

passenger cruise ship disaster

Passengers were on a 12-day Northern Lights cruise that departed from Bergen, Norway on March 14. The ship was visiting different Norwegian towns and cities before arriving at its final destination of London Tillbury, England on March 26. 

The Viking Sky left Tromso on March 21 at 10:20 p.m. local time, according to Marine Traffic . It's estimated time of arrival at Stavanger shows March 24 at 1 p.m.

What we know about the Viking Sky cruise ship

passenger cruise ship disaster

Here's what we know so far about the Viking Sky cruise ship that is evacuating 1,300 passengers and crew:

  • It's owned by Viking Ocean Cruises
  • It was built in 2017
  • It can hold maximum of 1,443 passengers and crew
  • It has six engines, four diesel and two electric

Here are the phone numbers for questions about any passengers

The Joint Rescue Centre says the evacuation from the Viking Sky cruise ship is proceeding with caution.

Rescuers are facing waves of about 6-8 meters (roughly 19-26 feet) high, a spokesperson said .

If you're trying to reach someone on the ship, here are the phone numbers:

  • US/AU booked guests: 1-888-889-8837
  • UK booked guests: 07585 779 853 or 0208 780 7900

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Norwegian safety body criticizes cruise ship that nearly ran aground in 2019 storm

FILE - The cruise ship Viking Sky arrives at port off Molde, Norway, Sunday March 24, 2019, after it issued a mayday call following engine problems in heavy seas off Norway's western coast. A cruise ship carrying more than 1,370 people set sail along Norway's often wild western coast despite storm warnings, forcing a major evacuation by helicopter, should never have left harbor, Norwegian officials said Tuesday, March 19, 2024, adding it could have developed into “the worst disasters at sea in modern times.” (Svein Ove Ekornesvag/NTB scanpix via AP, File)

FILE - The cruise ship Viking Sky arrives at port off Molde, Norway, Sunday March 24, 2019, after it issued a mayday call following engine problems in heavy seas off Norway’s western coast. A cruise ship carrying more than 1,370 people set sail along Norway’s often wild western coast despite storm warnings, forcing a major evacuation by helicopter, should never have left harbor, Norwegian officials said Tuesday, March 19, 2024, adding it could have developed into “the worst disasters at sea in modern times.” (Svein Ove Ekornesvag/NTB scanpix via AP, File)

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COPENHAGEN, Denmark (AP) — A cruise ship at the center of a dramatic evacuation off north Norway five years ago should never have left port because it was not up to safety standards, officials said Tuesday, adding that it could have developed into one of the worst disasters at sea in modern times.

In a report, the Norwegian Safety Investigation Authority upbraided the Viking Sky, saying it was ”a ship’s length from running aground.”

The ship left the northern city of Tromsoe carrying almost 1,400 people, despite storm warnings. It was headed for Stavanger in southern Norway when it had engine problems amid a storm on March 23, 2019, and issued a mayday call.

The ship anchored in heavy seas to avoid being dashed on the rocks in an area known for shipwrecks. Passengers saw a large wave crashing through glass doors and knocking people across the floor of an area where they had been instructed to gather.

Nearly 480 passengers were winched off the ship by helicopter despite high winds in a daring rescue operation . The captain then decided to halt the evacuation, and about 900 people were still on board when the ship limped into the Norwegian port of Molde on its own engines.

Japanese Emperor Naruhito, right, and Empress Masako visit the victims of the deadly Jan. 1 earthquakes, at a junior high school in Suzu, Ishikawa prefecture, Japan Friday, March 22, 2024. (Kyodo News via AP)

Dozens of people were injured during the ship’s harrowing ordeal, including 36 who were admitted to hospitals.

Norwegian authorities immediately launched a probe into the accident, which concluded Tuesday that the ship was unprepared to sail in rough seas.

“The accident was caused by insufficient lubricating oil in all of the operating diesel generators’ lubricating oil sump tanks, in combination with pitching and rolling in rough seas,” investigators wrote. “The investigation has identified operational, technical, and organisational safety issues that in different ways contributed to the blackout.”

“As Viking Sky did not comply with the applicable safety standards, it should not have departed Tromsoe under the prevailing circumstances,” the report said.

There was no immediate reaction from operator Viking Ocean Cruises.

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Costa Concordia picture: cruise ship lies off the coast of Giglio Porto, Italy, for a cruise shipwreck disasters gallery

Pictures: 5 Cruise Ship Disasters That Changed Travel

Some good may yet come of Italy's Costa Concordia wreck. At least since Titanic, cruise accidents have sparked new safety standards.

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Cruise Ship Accidents

Latest cruise ship accidents.

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The world’s worst cruise ship disasters

Tragedies aboard cruise ships live on in infamy as the sinking of RMS Titanic, the biggest cruise disaster in history, bears witness. Ship-technology.com lists the worst ever cruise ship disasters.

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RMS Titanic

The sinking of RMS Titanic in April 1912 remains the worst, and the most infamous, cruise ship disaster in history. The sinking of the biggest passenger ship ever built at the time resulted in the death of more than 1,500 of the 2,208 people onboard.

The accident occurred when the ship hit an iceberg while cruising at its maximum speed of 23k on her maiden voyage from Southampton to New York City. The massive loss of life in the North Atlantic Ocean resulted mainly from hypothermia.

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RMS Titanic was the second of three Olympic-class ocean liners operated by White Star Line. It was constructed by the Harland and Wolff shipyard in Belfast in three years and was designed by the naval architect Thomas Andrews.

RMS Titanic measured 269.11m in length, 28.042m in breadth, had a gross tonnage of 46,328t and comprised nine decks. The cruise ship was equipped with 20 lifeboats for 1,178 people.

The steamship’s three propellers were driven by two four-cylinder, triple-expansion, inverted reciprocating steam engines and one four-blade low-pressure Parsons turbine.

RMS Lusitania

The sinking of RMS Lusitania in May 1915, after being hit by the German military submarine U-20, caused 1,201 deaths during a voyage from New York to Liverpool. She was considered the largest, fastest and most luxurious ship in the world at the time of her launch in June 1906.

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The Lusitania disaster resulted in the death of many Americans and became one of the major reasons behind the US entering World War I.

The German submarine targeted the submarine as a naval ship, as it was also carrying war weapons for the British.

RMS Lusitania was built by John Brown and Co. of Scotland and completed its maiden voyage in September 1907. The steamship was owned and operated by Cunard Company; a rival of White Star Line, which owned the Titanic.

RMS Lusitania had an overall length of 239.8m, beam of 26.7m, draft of 10.2m, depth of 18.4m, gross tonnage of 31,550t and ten decks. It was designed to accmmodate 2,165 passengers and 827 crew members. It was equipped with four 375kW generator sets and possessed a service speed of 25k and a maximum speed of 26.35k.

RMS Empress of Ireland

RMS Empress of Ireland, which sank in the Saint Lawrence River in May 1914, claimed the lives of 1,012 people out of the 1,477 people onboard. It was the second major cruise ship disaster after the Titanic disaster. The Ocean Liner operated on the North Atlantic route between Quebec and Liverpool in England.

The passenger steamship collided with the 6,000t Norwegian collier, the Storstad, following a thick fog which engulfed the river. Just five of the 42 lifeboats could be launched into the water due to the listing of the vessel on her starboard side. The accident was aggravated by the cold conditions, failure to close the ship’s watertight doors and failure to close all portholes aboard.

RMS Empress of Ireland was owned by Canadian Pacific Steamship Company. It was designed by Francis Elgar and built by Fairfield Shipbuilding and Engineering. The ocean liner was launched in January 1906 and completed her maiden voyage from Liverpool to Montreal in June 1906.

The cruise ship was 168m long, its beam measured 20m and gross tonnage was 14,191t. The ship was equipped with two steam engines and two quadruple expansion propellers, which provided a maximum operating speed of 20k.

MS Estonia, formerly known as Viking Sally, Silja Star and Wasa King during different periods from 1980 to 1993, sank in September 1994 during its voyage from Tallinn to Stockholm, resulting in 852 deaths, while 137 people were saved through rescue operations.

The cruise ferry accident was caused by rough sea conditions in the Baltic Sea, when wind speeds ranged from 35mph to 45mph. The bad sea conditions forced the ship to initially list on the starboard side and later sink completely.

The ferry was constructed by Meyer Werft at its shipyard in Papenburg, Germany, in 1980. The ferry, initially named Viking Sally, was delivered in June 1980 to its first owner Rederi Ab Sally. The vessel was operated by EstLine from 1993 to 1994.

MS Estonia measured 155.43m in length, 24.21m in breadth, had a draught of 5.55m, a gross tonnage of 15,598t and featured nine decks and ten lifeboats. The vessel was equipped with four 4,400kW diesel engines connected to two propeller shafts, and had an operational speed of 21k. The cruise ferry had capacity to accommodate 2,000 passengers and 460 cars.

SS Eastland

The SS Eastland disaster in July 1915 claimed more than 844 lives out of the 2,500 people onboard. The disaster occurred when the ship listed while being still tied to a dock in the Chicago River during preparations to cruise to Michigan City.

The probable causes of the disaster are believed to be the flaws in its design and construction, inadequacy of its ballast tanks and overloading. The accident occurred when the passengers embarked the ship. The ship initially listed to the starboard side and further to portside, throwing off passengers and trapping some in the interior cabins.

SS Eastland was owned by Michigan Transportation Company and operated by Chicago-South Haven Line. It was constructed by Jenks Ship Building Company, which specialised in constructing freighters but had no prior experience in construction of passenger vessels. The vessel was launched in May 1903.

The cruise ship had an overall length of 275m, width of 38m and gross tonnage of 1,961t. It was equipped with two triple expansion steam engines, four scotch boilers and two shafts. The vessel was designed for a top speed of 16.5k. It was equipped with 11 life boats and 37 life rafts.

Saint-Philibert Cruise Ship

Saint-Philibert was a twin screw-propelled small cruise ship that met with disaster in June 1931 resulting in the loss of about 500 lives, sparing just eight passengers while on its homeward run on the Loire Estuary in France.

The disaster was induced by harsh storms driving the passengers to take shelter behind the machinery casings, which caused the ship to list over. It was further struck by a wave causing her to sink. The ship, which carried approximately 500 people during the voyage, exceeded the normal carrying capacity by about 80%.

The inadequacy of the ship’s speed to face such waves, lack of coverings for shelter and absence of communication equipment further aggravated the situation. Besides, the captain and crew were considered unqualified.

Saint-Philibert cruise ship measured 32m in length and 6.4m in breadth, and had a draft of 2.74m and gross tonnage of 189t.

SS Admiral Nakhimov

The SS Admiral Nakhimov disaster in August 1986 resulted in the death of 423 people, mostly Ukranians, out of the 1,234 people onboard. The accident occurred in the Tsemes Bay near the port of Novorossiysk enroute Sochi.

The cruise ship collided with the large bulk carrier Pyotr Vasev at a speed of five knots, causing it to sink within a few minutes. The accident was caused by negligence of the captains of the two ships. The captain of Pyotr Vasev failed to heed the warning announced from SS Admiral Nakhimov, while the captain of Admiral Nakhimov was absent on the bridge at the time of the tragedy.

The passenger liner was originally named SS Berlin III and operated on the Crimean-Caucasian line. It was owned by Norddeutscher Lloyd and constructed by Bremer Vulkan.

SS Admiral Nakhimov had an overall length of 174m, beam of 21.02m and gross tonnage of 17,053t. It had a capacity to accommodate 1,125 passengers and 354 crew, and a cruise speed of 16k.

Aleksandr Suvorov

Aleksandr Suvorov, a river cruise ship of the Valerian Kuybyshev-class, met with disaster in June 1983 resulting in the death of 176 people out of the 415 people onboard, while cruising on the Volga-Don basin in Russia. The blame for the accident was placed on the captain who failed to prevent the accident and had not provided a proper order.

Just prior to the accident, an auction to be held at the cinema hall was announced, leading the passengers to the upper deck of the ship. The ship, which was cruising at a speed of about 13.5k at the time, crashed onto a bridge, failing to pass through the second span of the bridge. A freight train passing through the bridge was also affected by the crash, causing some cars to derail and fall on the ship.

Volga-Don Shipping Company was the operator of the ship at the time. Slovenské Lodenice constructed the vessel in Komárno, Czechoslovakia. The ship was restored after the accident and is currently operated by Vodohod.

Aleksander Suvorov has an overall length of 135.75m and width of 16.8m, and is comprised of four decks. It can accommodate 400 passengers and 83 crew, and runs on a 6CHRN36/45 (EG70 -5) diesel engine.

SS Morro Castle

The SS Morro Castle disaster in September 1934 resulted in the loss of more than 137 passengers and crew out of the 318 passengers and 240 crew onboard. The cruise ship was on its 174th return voyage to New York City from Havana.

The disaster was caused by a fire, which emanated from the cruise ship’s library and engulfed the entire ship. The fire was worsened by bad weather, inadequate crew and the ship’s design, which incorporated easily flammable interior materials. Just 12 lifeboats were launched out of the many lifeboats capable of rescuing 408 people.

The ship was owned by Agwi Navigation Co. and operated by Ward Line. It was constructed in 1930 at a cost of approximately $5m by Newport News Shipbuilding. The vessel completed her maiden voyage in August 1930 and served Ward Line along with its sister vessel SS Oriente for four years.

SS Morro Castle was 155m long, 21.6m wide and 11.9m deep, and had a capacity to carry 489 passengers and 240 crew. The steam turbo-electric liner was propelled by two turbines and sailed at a speed of 20k.

SS Andrea Doria

The SS Andrea Doria collided with the eastbound Swedish passenger liner Stockholm due to poor visibility caused by a thick fog. The disaster took place in July 1956 near the coast of Nantucket, Massachusetts, while cruising towards New York City resulting in the death of 52 people, while 1,660 people were rescued.

It is considered the world’s first major radar-assisted collision at sea, as the cause of the accident is assumed to be from the misreading of the radar. It was struck just aft and below the starboard bridge, and sank after 11 hours.

The ocean liner was owned by Italian Line and constructed by Ansaldo Shipyards of Genoa, Italy, at a cost of approximately $30m. It was launched in June 1951 and set out on its maiden voyage in January 1953.

SS Andrea Doria measured 212m in length, had a beam of 27m and a gross tonnage of 29,100t. It featured ten decks and was equipped with two steam turbines providing a top speed of 23k.

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An 80-year-old had a stroke during a Norwegian cruise excursion. After the ship left her behind on an African island, her family tracked her journey home using an Apple AirTag.

  • Julie Lenkoff had a stroke during a Norwegian cruise-sponsored tour on an African island, her son-in-law said.
  • The cruise continued sailing, and the tour company said they left her with other stranded cruisers.
  • The family said Norwegian failed to contact them while Lenkoff was abroad. They used an AirTag to track her journey home.

Insider Today

It wasn't a surprise to Julie Lenkoff's family that she was going on another cruise.

The 80-year-old has visited 120 countries, speaks 10 languages, and has been on countless cruises. Lenkoff is an experienced traveler, so no one batted an eye when she boarded a 21-day Norwegian cruise along the coast of Africa by herself on March 20, Kurt Gies, Lenkoff's son-in-law, told Business Insider.

But her family was shocked when another cruise passenger phoned Lenkoff's daughter, Lana Gies, to tell her they were with Lenkoff, Kurt said. She had been released from a hospital, could hardly speak, was losing her vision, and was on the African island of São Tomé and Príncipe.

Kurt told BI Lenkoff had a stroke during a cruise-sponsored excursion and that the tour operator and cruise company left her at a hospital, where she was later discharged and left to figure out her own way home.

Kurt said a group of stranded tourists helped Lenkoff return to the US, where she remains in serious condition at the Stanford Medical Center.

"We had the means, the technology, and the ability to navigate this massive network to get her home," Kurt said. "I can only imagine if a family didn't or if that person was truly by themselves. What would've happened?"

The family says they have other stranded cruisers to thank for Lenkoff's return

On March 27, day eight of the Norwegian cruise, passengers disembarked the ship to explore São Tomé and Príncipe.

Kurt said Lenkoff joined a cruise-sponsored excursion with the tour company Navetur Equatour. During the tour, she passed out and fell, Diogo Beirão, the chief operating officer of the tour company, confirmed to BI. When Lenkoff regained consciousness, he said she couldn't speak English and had lost feeling in the right side of her body.

At the time, Beirão said the main concern was if Lenkoff had broken a bone or experienced a concussion. Kurt said doctors in the US later confirmed that Lenkoff had a stroke.

Beirão told BI that his tour guides brought Lenkoff back to the dock, where he says a nurse from the Norwegian cruise evaluated her on the pier.

In a statement sent to BI, a Norwegian cruise representative said that "on March 27, 2024, an 80-year-old woman was medically disembarked after being evaluated by our onboard medical team, who thought it best that she receive further assessment and treatment as needed from a local hospital."

Beirão said Lenkoff was transported to the closest hospital, which was "not very comfortable" because it "had no private rooms, just curtains." However, Beirão said he believes it was the right decision not to let her reboard the cruise.

Kurt said Norwegian brought Lenkoff the belongings from her room; however, her credit cards and cash were lost. He added that the tour company later found the missing wallet in a tour van, which was brought to Lenkoff more than 24 hours after she was released from the hospital.

Kurt said he and the rest of Lenkoff's family had no idea this was happening since Norwegian hadn't contacted them.

Meanwhile, a group of eight people were on a separate, private tour of São Tomé and Príncipe. BI previously reported that the tour ran into issues, and the group missed the ship's boarding deadline .

The group was stranded on the island without cash or medications and with one working credit card, which passengers Jill and Jay Campbell owned. The group found a hotel, contacted the closest American consulate, and planned to meet the ship at its next port in the Gambia.

As all this was happening, Kurt said, Lenkoff was released from the hospital.

Beirão said he was unaware that Lenkoff had a stroke, but he visited her at the hospital, and "she was not totally functional" but "could speak very well." While Lenkoff could communicate, Beirão said she often forgot what she was trying to say mid-sentence.

In Norwegian's statement, the representative said: "We attempted to call the guest several times, and as we were unable to reach her, we worked directly with our port agent in São Tomé and Príncipe, an African island nation, to receive updates about the guest."

"In instances such as these," the statement continued, "as the guest was released from the hospital and in a coherent state, our protocol is to contact the guest directly, as we would not have the authority to share any medical details with anyone else without their expressed consent."

Kurt said there are no phone or WhatsApp records of Norwegian reaching out on her cellphone, and he believes that family members should've been contacted in this instance since the company could not reach Lenkoff to confirm she was in a coherent state.

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After being discharged, Kurt said the tour company connected the Americans with Lenkoff.

"You have people figuring out how they're getting off this island, and they're given the responsibility to take care of an 80-year-old woman who just had a stroke," Kurt said.

At the time, Lenkoff had no way to pay for anything, so the Campbells provided Lenkoff with food and a place to sleep, Kurt said.

"I truly believe sometimes we're put in certain places for a reason, and I believe we were put in this place for the 80-year-old woman who was left alone. God forbid what would have happened to that lady if we were not here," Jay Campbell told North Carolina's WRAL .

Kurt said Lenkoff was still having trouble speaking and had started to lose her vision.

Using Lenkoff's phone, Jill Campbell called Lenkoff's daughter to tell her what happened. Around the same time, the American consulate called, though Kurt said the family was unsure how the consulate learned about Lenkoff's state.

Kurt said he and Lana attempted to reach Norwegian multiple times but couldn't connect with anyone at the company.

"It was decided that we need to get Julie off that island," he said. "No one at Norwegian was going to take responsibility for it."

The Norwegian representative told BI Lenkoff had been "escorted on a flight to Lisbon, Portugal, and then put in the care of airport staff to continue her journey to the United States, where she has now made a safe return."

Kurt said all of Lenkoff's travel arrangements were "made by her family" and that it wasn't Norwegian who escorted her, adding that the "airlines took responsibility for ensuring she got safely on each plane segment during her journey home."

He said Lenkoff flew to Lisbon, then to Toronto, and finally to San Francisco.

Thankfully, he said, Lana had sent her mom with an Apple AirTag so the family could watch Lenkoff make the trip back to the US.

The Apple product has become popular for tracking everything from missing suitcases to lost golfing equipment and a magician's sound equipment . Some parents are even using them to keep track of their children . According to Benzinga , Apple sold $1 billion worth of Airtags within two years of releasing the tracking device.

Kurt said he and Lana used the AirTag to follow Lenkoff in Lisbon as she reached her next gate.

"We were able to track her movement across the world as she was coming home, and that was a huge relief for us," he said.

Once Lenkoff arrived in California, Kurt said she was medically evacuated to the Stanford Medical Center.

"They pull her out on a gurney and this huge smile comes across her face as she sees her daughter for the first time," he told BI.

Today, Lenkoff is in critical condition

Since arriving at the hospital in California, Kurt told BI that Lenkoff has undergone numerous tests and scans. He said doctors believe she may have also had a heart attack, and while she was at the Stanford Medical Center, she experienced a second stroke.

Kurt said Lenkoff remains in a serious condition.

Meanwhile, the Gieses have continued to try to reach Norwegian. Kurt said two junior staffers have reached out to learn more about what happened, but he said no one from the cruise line had taken responsibility for not contacting Lenkoff's emergency contacts.

Kurt said the experience has taught him and his family that they should not rely on cruise companies to keep passengers safe.

Kurt heard from the Campbells that the group made it back on the ship on Wednesday. When everyone is healthy and back in the US, he said they plan to meet with the Campbells to thank them.

"We truly believe that our mother would've died had she been left to her own devices," Kurt said. "The Campbells are now members of our family. They are the true heroes of this story."

Do you have an experience to share about cruising? Business Insider would like to hear from you. Email [email protected] .

Watch: Cruise ship captain breaks down 8 cruise ship disasters in movies and TV

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Cruise Ship Abandons 9 Passengers On African Island After Tour Overruns

Imagine being stuck here, what a disaster.

Nine passengers from a Norwegian Cruise Lines ship found out the hard way just what happens when you miss the departure time for your ship , after they were abandoned by the rest of their cruise . The group of stricken cruisers is now attempting to be reunited with the ship in a trans-African adventure.

Nine passengers were abandoned on the African island of São Tomé and Príncipe after their Norwegian Cruise Line ship set sail without them. The nine people left stranded included an American couple, elderly passengers, a pregnant woman and an 80-year-old who had been left behind after requiring hospital treatment, reports UK newspaper the Metro .

Jill and Jay Campbell were the American couple left ashore, and they’ve been speaking with ABC News about the ordeal . The site explains:

On Wednesday, the Campbells and six other people were on a tour in São Tomé and Príncipe, a small island off of western Africa; but the tour was longer than expected. “We were like, ‘Our time is getting really short,’ and they were like- ‘No problem, we can get you back within an hour,’” said Jay Campbell, who’s also a volunteer football coach at St. James High School. They said the tour operator contacted the captain to let them know that the eight passengers were going to be late and they were on their way.

However, the Metro reports that when the group arrived back at the port to see their ship, the Norwegian Dawn, still docked there, they were refused entry to the vessel after the captain argued they had missed their 3 p.m. return time.

The captain of Norwegian Dawn refused the passengers entry.

After the ship set sail , the passengers were reportedly then ferried out to the vessel by the São Tomé and Príncipe Coast Guard, but as they neared the ship they were once again denied entry.

ABC News adds that several attempts were made to get the stranded passengers back on board with no luck. They then attempted to meet up with the ship at its next port of call, Gambia, only to encounter another problem. As ABC News adds:

However, when they arrived, they found out that the ship was unable to dock due to low tides. It instead spent another day at sea. Now the Campbell’s and their party are scrambling to find a way to get to Senegal, which is where the ship should be in port on Tuesday.

In order to meet the Norwegian Dawn in Senegal later Tuesday, the group of stranded tourists will have to drive to a different port, take a ferry and then pick up another car and drive to the ship’s next destination. In a statement shared with ABC News, Norwegian Cruise Line said:

On the afternoon of March 27, 2024, while the ship was in Sao Tome and Principe, an African island nation, eight guests who were on the island on their own or with a private tour missed the last tender back to the vessel, therefore not meeting the all aboard time of 3 p.m. local time. While this is a very unfortunate situation, guests are responsible for ensuring they return to the ship at the published time, which is communicated broadly over the ship’s intercom, in the daily communication and posted just before exiting the vessel. Guests are responsible for any necessary travel costs to rejoin the ship at the next available port of call. When the guests did not return to the vessel at the all aboard time, their passports were delivered to the local port agents to retrieve when they returned to the port. Our team has been working closely with the local authorities to understand the requirements and necessary visas needed if the guests were to rejoin the ship at the next available port of call. We are in communication with the guests and providing additional information as it becomes available.

Have we mentioned cruise ships are hell?

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Exclusive first preview of 9-1-1 season 7: 'I'm on a cruise ship, there was an explosion'

We last saw Angela Bassett's Athena and Peter Krause's Bobby headed out on a cruise. Now the Fox-turned-ABC drama has one going down.

passenger cruise ship disaster

ABC/ Youtube

"I can't believe we're doing this!"

Athena ( Angela Bassett ) and Bobby ( Peter Krause ) were quite excited to head out on their delayed honeymoon cruise in the 9-1-1 season 6 finale in May — but now, in a season 7 preview clip exclusive to EW, the middle of the ocean appears to be the last place you'd want to be.

"I'm on a cruise ship, there was an explosion," a passenger tells a 9-1-1 operator in the first peek at the upcoming season of the first-responder drama, which makes the move from Fox to ABC when it returns March 14.

It's not yet clear if this is the same cruise ship that Athena and Bobby headed out on, but it doesn't bode well that the show made a point to tell viewers that the couple didn't inform anyone about their last-minute trip. (Classic 9-1-1 mistake!)

This cruise ship disaster has been a long time coming, with showrunner Kristen Reidel teasing a honeymoon hazard way back at the end of season 5 .

"I mean, dinners don't go well on  9-1-1 . Proposals don't go well on  9-1-1 . So I would expect that yes, at some point next season, you will definitely see some portion of that vacation and it will be very  9-1-1, " she told EW in May 2022.

And Reidel wasn't alone in predicting a cruise mishap.

"Bobby feels like, 'Hey, maybe it's finally time for us to go on a honeymoon.' And he chooses to surprise Athena with an idea for a vacation — and what could possibly go wrong if they get on a cruise ship?" Krause told EW a few weeks prior to the season 5 finale .

It may have taken them a season longer than we'd expected, but it seems the high seas are finally set for high drama.

Courtesy ABC

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Related content:

  • 9-1-1 's Oliver Stark on season 6 finale, Buck's new romance, Lucy's return, and that couch
  • 9-1-1 's Maddie and Chimney romance: Kenneth Choi says he 'owes everything' to Jennifer Love Hewitt
  • 9-1-1 's Ravi returns! Actor Anirudh Pisharody explains where he's been and how his character has changed
  • 9-1-1  cast thought Buck actually died: 'I had many texts and calls,' Oliver Stark says

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Nightly news, american cruise passengers faced travel nightmare after being left behind.

The passengers were late for the scheduled departure, so the Norwegian Cruise Lines ship set sail without them from an island in Africa, leading to a days-long journey to catch up with the ship. NBC News' Erin McLaughlin reports. April 2, 2024

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Ford’s blue cruise self-driving tech was in use during fatal crash, probe finds.

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The driver of an electric Ford SUV involved in a fatal crash earlier this year was using the automaker’s self-driving technology at the time of the reck, federal investigators concluded on Thursday.

The National Transportation Safety Board said in a preliminary report that the Ford Mustang Mach-E involved in the deadly accident on on Interstate Highway 10 in San Antonio, Texas, on Feb. 24 had “Blue Cruise” in use.

Based on data from the vehicle, the Ford driver had been operating in Blue Cruise — which Ford touts as a “hands-free highway driving technology” — before crashing into the rear of a stationary Honda CR-V, killing the 56-year-old Honda driver, the NTSB said.

Wrecked Ford Mustang Mach-E with extensive front damage and Honda CR-V with extensive rear damage after a fatal crash on an Interstate

A San Antonio police report said previously the Ford had “partial automation” engaged at the time of the crash.

The National Highway Traffic Safety Administration (NHTSA) has also said that it’s investigating the San Antonio accident — as well as another fatal accident that took place in Philadelphia on March 3 involving a Ford Mach-E where Blue Cruise was also suspected to be in use.

NHTSA requires automakers to report all fatal crashes involving advanced driver assistance systems.

The Pennsylvania State Police said Thursday that a Mach-E was in the left lane when it struck a stationary Hyundai Elantra that had collided earlier with a Toyota Prius, Fortune earlier reported.

During the crash, the driver of the Prius, who was outside of his vehicle, was struck and thrown into the southbound lanes, the release said, and a person from the Hyundai also was on the roadway and was hit.

Both individuals, males aged 21 and 20, were pronounced dead at the scene, according to Fortune, citing a police news release.

Wrecked 1999 Honda CR-V with extensive rear damage covered in blue plastic wrap after a tragic accident on San Antonio's Interstate Highway 10

A criminal investigation surrounding the March 3 crash is also underway, and the 23-year-old driver of the Ford Mach-E believed to be in Blue Cruise mode faces charges of homicide by motor vehicle while driving under the influence.

In both instances, the Ford Mach-Es rammed into vehicles stopped on freeways at night — and neither the driver nor the supposedly high-tech systems were able to stop the collisions from happening.

Ford’s website, however, boasts that its Blue Cruise system allows drivers to take their hands off the steering wheel while it handles steering, braking and acceleration on 97% of controlled access highways across the US and Canada.

White Ford Mustang Mach-E with Blue Cruise self-driving tech parked in front of a brick building.

Still, the company has issued warnings that the tech — which it introduced in the 2021 model of its Mustang Mach-E and F-150 vehicles — does not replace human drivers, who have to be ready to take control at any time.

A spokesperson for Ford told The Post that “there no priority higher than safety” at the company, and noted that it’s “collaborating fully with both the NHTSA and the NTSB.”

It’s not the first time that the NHTSA and the NTSB have investigated crashes involving self-driving technology.

Most notably, Elon Musk’s Tesla recalled nearly all of its vehicles sold in the US late last year to fix a flaw in its “Autopilot” assisted-driving system — which came as Virginia officials found a car had the software enabled during a fatal crash last July.

Man sitting in a Ford Mustang Mach-E equipped with Blue Cruise self-driving technology

The recall of more than 2 million cars — reportedly the largest in Tesla’s history — emerged as part of an ongoing investigation by the NTSB that began began more than two years ago and included reviews of 956 crashes that allegedly involved Autopilot.

The government agency determined that Tesla Autopilot’s existing safeguards “may not be sufficient to prevent driver misuse” of the software.

Before being allowed to sell its electric fleet again, Tesla had to ensure its vehicles received “additional controls and alerts,” per the NTSB’s request, that prompt drivers to pay attention when using Autopilot, including by keeping both hands on the steering wheel and watching the road.

With Post wires.

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Wrecked Ford Mustang Mach-E with extensive front damage and Honda CR-V with extensive rear damage after a fatal crash on an Interstate

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