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Looking for a current account that offers a little extra? Find out how the Virgin Money Club M current account works.

This current account from Virgin Money could be a great option for families who regularly travel abroad, thanks to the wide range of benefits on offer. Not only will you get worldwide travel insurance and gadget insurance for your whole family, but there are also no fees for using your debit card abroad. On top of that, you'll also earn interest on your balance and be able to earn cashback at certain retailers.

However, it's important to check that you do not already have travel, gadget or breakdown cover elsewhere. For example, you might have gadget insurance included in your home insurance policy. You might even want to check whether you can find these insurance policies for less than the annual cost of the account fee to be sure you're getting good value for money.

Make sure you check for exclusions too as well as any other similar accounts out there – for example, the Nationwide FlexPlus account offers similar benefits for a fee of £13 a month.

  • Range of insurance policies included with the account
  • Interest paid on balances
  • Linked savings account
  • Earn cashback at selected retailers
  • No fees for using your card abroad
  • FSCS protection
  • Arranged overdraft available
  • Account fee of £12.50 per month
  • Interest charged on overdraft
  • Interest only paid on balances up to £1,000
  • Breakdown cover only applies in the UK

Virgin Money was founded by Richard Branson in 1995, and in 2019, it merged into Clydesdale Bank. The bank offers a wide range of financial products, including current accounts.

This review looks at its Club M current account in detail.

What is the Virgin Money Club M current account?

The Virgin Money Club M current account offers everything you’d expect from a bank account, plus a lot more. In return for a monthly fee of £12.50, you’ll benefit from worldwide travel insurance, family mobile and gadget insurance and UK breakdown cover, plus no fees on spending abroad.

The account can be opened on an individual or joint basis and can be managed via the app and online.

How does it work?

The Virgin Money Club M current account offers the following key features:

  • Worldwide family multi-trip travel insurance. Including winter sports, golf and weddings cover as well as 24-hour access to a doctor at home or abroad and a concierge service.
  • Worldwide family mobile and gadget insurance. Covering loss, theft and accidental damage.
  • UK breakdown cover. Vehicle rescue day or night, whether you’re the driver or passenger.
  • Interest paid on balances. Earn 2.02% AER (variable) on balances up to £1,000.
  • Linked savings account. Paying an interest rate of 1.00% AER (variable) on balances up to £25,000, and 0.50% AER (variable) on balances over this.
  • No foreign transaction fees. You won’t be charged for spending on your card or withdrawing cash abroad.
  • Arranged overdraft available. You can apply for an overdraft if you need it.
  • Earn cashback. Sign up in the app and you’ll earn cashback when you spend with participating retailers or set up a direct debit with them. Transfer the cashback into your account or trade it up for e-gift cards to be used at selected retailers.

Who is it for?

To qualify for the Virgin Money Club M account, you’ll need to be a UK resident and at least 18 years old. Thanks to its range of perks, the account is most likely to suit families who regularly travel.

What are the benefits?

Provided you’re happy to pay a £12.50 monthly fee, there are stacks of benefits with this account. As well as earning interest on the account and being able to earn cashback, you’ll also be able to take advantage of a range of insurance policies for you and your family and benefit from fee-free card transactions abroad.

How to apply

You can apply for the Virgin Club M current account online. You’ll need to fill in a few personal details, including the following:

  • Your name and address
  • Your date of birth
  • Your mobile number
  • Information about your income and expenditures
  • Details of the gadgets and vehicle you want to insure
  • Medical history details for you and anyone else you want to be covered by travel insurance

You may also need to provide proof of ID such as a UK passport or driving licence and proof of address such as a recent bank statement or utility bill.

Is it safe?

Yes, Virgin Money is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the PRA. This means eligible deposits will be protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 per person (up to £170,000 for joint accounts).

We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use . When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you.

Can I use the Current Account Switch Service to switch to the Virgin Money Club M current account?

Yes, you can switch to the Virgin Money Club M account using the Current Account Switch Service. Your switch should be completed within 7 working days.

What does the Virgin Money app offer?

With the app, you can track transactions, create savings pots, move cash, manage direct debits and standing orders as well as deposit cheques.

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Rachel Wait

Rachel Wait is a freelance journalist and has been writing about personal finance for more than a decade, covering everything from insurance to mortgages. She has written for a range of personal finance websites and national newspapers, including The Observer, The Mail on Sunday, The Sun and the Evening Standard. Rachel is a keen baker in her spare time. See full profile

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Virgin Money launches Club M: a high-interest current account

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A high-interest account is a current account that pays you a competitive rate of interest on your in-credit balance.

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The new Virgin Money account, Club M Account, allows customers to earn 2.00% gross on deposits of up to £1,000.

It comes with a host of incentives including gadget and accessory insurance, mobile phone insurance, vehicle breakdown cover, worldwide travel insurance.

It automatically opens a linked Virgin Money Club M Saver Account, which currently offers a chart-topping rate of 0.50% gross.

When weighing up the benefits of this account, however, consumers should keep in mind that it charges a monthly fee of £14.50. Therefore, it may only be worthwhile for those who would be able to make full use of the incentives offered.

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You may only open a Club M Saver if you already have a Club M Account with the bank in the same name. The Club M Saver will stay open, as long as the Club M Account is maintained as described in the Terms.

Virgin Money M Plus account

Consumers who would not make full use of the incentives may want to consider Virgin Money’s M Plus Account.

This account also offers 2.00% gross on deposits of up to £1,000 but does not charge a monthly fee.

The account does not have the incentives offered by the Club M Account, but it does have a switching incentive that enables customers to receive a 12-bottle case of wine from Virgin Wines.

It also let customers donate £50 to charity when they switch to the account using the Current Account Switching Service (CASS).

Other high-interest current account

Apart from Virgin Money, the only other provider offering a high interest current account for adults is Nationwide Building Society , which offers 2.00% gross on balances of up to £1,500 for the first 12 months on its FlexDirect – Funded account.

Consumers who deposited the full £1,500 over the 12-month period would earn £30 in interest.

The account does not charge a monthly fee, but customers must deposit a minimum of £1,000 into the account each month.

Although this account does not have the incentives offered by the Virgin Money accounts, it does not charge a monthly fee and consumers can, potentially, earn higher interest on this account due to the maximum deposit limit being higher.

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virgin club m travel insurance

The three best bank accounts with travel insurance bolted on: We pick our favourites and whether they're worth paying for

  • Some bank accounts include annual worldwide travel insurance
  • They often also include car breakdown cover and mobile phone insurance 
  • Although there is a monthly cost, having such an account may make sense

By Ed Magnus For Thisismoney.co.uk

Updated: 03:28 EST, 9 August 2022

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Many Britons will feel a bank account isn't something they're prepared to pay for - after all, most current accounts are 'free'.

However, some packaged bank accounts offer a host of benefits that added together could justify their monthly cost.

The typical perks include free annual worldwide travel insurance, car breakdown cover and mobile phone insurance, often with family members included. 

There is also the convenience factor of having three insurance policies taken care of saving both time and effort in having to organise it separately. 

Some bank accounts charge a monthly fee, but throw in perks such as annual worldwide travel insurance.

Some bank accounts charge a monthly fee, but throw in perks such as annual worldwide travel insurance.

Michelle Stevens, banking expert at comparison site Finder, says: 'If you and your family are frequent travellers, then a current account with packaged travel insurance could be well worth the monthly fee, especially given the rising cost of travel insurance premiums in the last two years. 

'But before signing up to any premium current account, it’s important you check that the terms of the travel insurance policy - as well as the other account features and perks - suit your needs.' 

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She adds: 'Another benefit of getting free travel insurance with a current account is that a lot of people usually forgo it - up to 8.6million in 2019 - which is not an advisable move. 

'If you get seriously injured abroad then the bill can reach hundreds of thousands of pounds, so having travel insurance included with a current account may result in a lot of people getting covered who may not have done so otherwise.'

We pick our three favourite current account deals for travel insurance, taking into account the monthly cost and the additional perks on offer.

1.  Nationwide Flex Plus  

This account offers worldwide travel insurance as well as mobile phone and European breakdown cover.

It does come with a £13 monthly charge, which, compared to other packaged bank accounts looks relatively cheap.

Its worldwide family travel insurance, includes winter sports, golf, weddings and business cover.

Nationwide offers worldwide travel, mobile phone and European breakdown cover and charges £13 a month for maintaining the account.

Nationwide offers worldwide travel, mobile phone and European breakdown cover and charges £13 a month for maintaining the account.

Cover for travel essentials includes luggage, documents and cash as well as protecting against travel-specific problems like delays, cancellations and medical expenses.

Then cancellation cover is up to £5,000, the medical expenses cover up to £10 million, whilst cover for travel disruption will be eligible when caused by natural disasters, or airline or travel end supplier failure.

The policy doesn't cover medical conditions unless they have been declared to Nationwide and accepted. In some instances, you can pay for a medical upgrade to your insurance policy.

Two other clauses to be aware of is that the longest trip length allowed is 31 consecutive days. 

For any person to be insured who is aged 70 or over, they must buy an age upgrade to cover them.

Although the monthly cost will add up to £156 a year, it's possible to offset much of this during the the first year, thanks to Nationwide's current account switching incentive.

Non-Nationwide members can currently get £100 for switching, whilst members who switch to the Flex Plus account could get £125.  

Saves the extra admin: Nationwide's annual travel insurance policy is worldwide, and covers a whole family for multiple trips, not just the individual account holder.

Saves the extra admin: Nationwide's annual travel insurance policy is worldwide, and covers a whole family for multiple trips, not just the individual account holder.

On top of travel insurance, account holders get vehicle breakdown cover both in the UK and the rest of Europe and mobile phone insurance for the whole family.

The car insurance is valid whether someone is a driver or a passenger in a vehicle, and comes with no excess to pay and unlimited callouts.

The mobile insurance covers mobiles belonging to the account holder and those belonging to their partner and dependent children. It covers for loss, theft, damage and faults.

2.  Virgin Money's Club M Account

Virgin's Club M Account comes with a £14.50 monthly charge.

Similar to Nationwide, it offers 31 days' worldwide cover per trip. It will cover the account holder and a partner living with them if there're both under 75, so it's a little more generous on that front.

Virgin's worldwide family multi-trip travel insurance - includes winter sports, golf and weddings. Plus, 24 hour access to a doctor at home or abroad.

Virgin's worldwide family multi-trip travel insurance - includes winter sports, golf and weddings. Plus, 24 hour access to a doctor at home or abroad.

There's also cover for up to four dependents under 18 - either in full time education or living with the account holder.

Emergency medical treatment, includes falling ill with coronavirus while away, and cover for the journey home, if it's medically necessary.

It also covers lost, damaged or stolen items, and if the baggage is delayed, any essentials will be paid for in the interim period. It also includes cover for delays or missed departures and winter sports as standard.

Account holders are also covered when cancelling or cutting short a trip if they fall ill with coronavirus as long as they didn't know they had it and weren't being tested for it when they booked their trip. 

The cover includes emergency medical, surgical, hospital, treatment and ambulance costs, as well as any additional accommodation and travel expenses if someone cannot return to the United Kingdom.

There is a maximum allowance of 31 days of worldwide cover per trip.

It covers the account holder and their partner living with them if they're both under 75. There's also cover for up to four dependents under 18. 

A claim will be void if it relates to any medical treatment received because of a medical condition or an illness related to a medical condition which a person knew about at the time of opening the account. 

What else? 

On top of the travel insurance it also offers UK breakdown cover with no call out charges, whether as the driver or the passenger and offers help at the roadside and at home.

It also offers worldwide mobile phone and gadget insurance covering against loss theft, damage, and breakdown

Just make sure you've declared any pre-existing medical conditions and don't leave your valuables unattended to be fully covered.

virgin club m travel insurance

Its Worldwide family multi-trip travel insurance - including winter sports, golf and weddings. Plus, 24 hour access to a doctor at home or abroad.

Virgin current account holders also benefit from various other perks.

It offers access to an easy-access linked savings account paying 1.71 per cent on balances up to £25,000. C ustomers can also benefit from 2.02 per cent on balances up to £1,000 in their bank account.

New customers switching to the Virgin Money Club M Account can also receive a bonus of 20,000 Virgin Points to spend with Virgin Red, thanks to Virgin Money's latest current account switching offer.

Virgin Red is a rewards club that turns everyday spending into points. Once you are a member, you can earn and spend Virgin Points across almost 200 different rewards.

The 20,000 Virgin Points boost means travellers could get a return flight to Barbados, the Bahamas or St Lucia, while bakery enthusiasts could turn their points into 100 sausage or vegan sausage rolls, 61 coffees or teas or 100 doughnuts or muffins.

3.  Halifax Ultimate Reward Current Account  

Halifax Ultimate Reward current account costs £17 per month, the equivalent of £204 per year. However, there are ways to dramatically reduce this via its cashback and switching offers.

The account includes a family travel insurance policy for the account holder, their spouse or partner and children aged 18 or under, or up to 24 if they're in full time education. 

It includes cover for personal belongings, certain sports and activities such as winter sports golf trips.

At £17 a month Halifax is the most expensive of our three top picks. However, its £150 cash incentive and £5 monthly cashback could help account holders to significantly reduce the cost.

At £17 a month Halifax is the most expensive of our three top picks. However, its £150 cash incentive and £5 monthly cashback could help account holders to significantly reduce the cost.

Its cover includes, up to £10million for hospital fees, repatriation, medical confinement, funeral and dental costs incurred if taken ill or injured on your trip. 

Up to £5,000 in total for loss of pre-paid travel and accommodation expenses in the case of cancellation or curtailment. 

It covers personal baggage up to £2,500 if it is lost, damaged or stolen. This includes up to £500 for valuables, and up to £500 for a single item or pair or set of items.

It also covers personal money up to £750 for loss, or theft. This includes up to £300 cover for cash. This is limited to £50 for under 16s.

Watch out: 

Existing medical conditions are not covered, unless these are agreed with the insurer first, and an additional premium may be payable.

The longest trip length is 31 consecutive days. For winter sports, a maximum of 31 days cover in a calendar year.

Halifax's travel insurance covers personal Baggage up to £2,500 if it is lost, damaged or stolen.

Halifax's travel insurance covers personal Baggage up to £2,500 if it is lost, damaged or stolen.

It's also worth noting that a £75 excess per adult per incident may apply and to be covered trips must start and end in the UK.

All cover ends when the account holder turns 71. As long as the account holder is less than 71, their spouse or partner will also be covered until they reach 71. 

Eligible children can also be covered so long as they are travelling with the spouse, partner or civil partner of the policyholder. 

What else: 

It also offers car breakdown cover with the AA. This covers any vehicle the account holder is travelling in, at the roadside or at home. But only in the UK. 

For mobile insurance, it covers breakdown, accidental damage, loss and theft up to £2,000. 

However, it only Covers one phone per account holder or two in the case of a joint account. An excess of £100 is payable on all successful claims.

The £17 fee makes it a little more expensive than a few others but there are ways to reduce the cost.

Halifax is currently offering a £150 switching incentive for those who switch from another current account.

On top of the £150 bribe there are other perks to take advantage of. There is a choice of £5 a month paid into the account, two film rentals or three magazine rentals, or a free cinema ticket each month.

In order to benefit from this account holders must choose to either Spend £500 on their debit card each month or Keep at least £5,000 in the account at all times.

They must also pay in £1,500 or more into your account each month and stay in credit - keeping your balance at £0 or above.

THIS IS MONEY'S FIVE OF THE BEST CURRENT ACCOUNTS

Chase Bank will pay £1% cashback on spending for the first 12 months . Customers also get access to an easy-access linked savings account paying 3.8% on balances up to £250,000. The account is completely free to set up and is entirely app based. Also no charges when using the card abroad.

Lloyds Bank

Nationwide's FlexDirect Account offers 5% in-credit interest to new joiners when they switch on balances up to £1,500. This rate only lasts for one year. The account is fee free.

Natwest

Halifax Reward Account pays £150 when you switch. Also earn up to an extra £75 cashback when you spend £750 each month for 3 months. There is a £3 monthly account fee, but that’s stopped by paying in at least £1,500 each month.

virgin club m travel insurance

First Direct will give newcomers £175 when they switch their account . It also offers a £250 interest-free overdraft. Customers must pay in at least £1,000 within three months of opening the account.

Nationwide

NatWest's Select Account account pays £200 when you switch. The account has no monthly charges, but to be elligible for the £200, you'll need to deposit £1,250 into the account and log into mobile banking app within 60 days.

Barclays

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Free COVID-19 insurance with Virgin Atlantic flights

A Virgin Atlantic cabin crew member wears a face mask and stands in front of a plane

Virgin Atlantic  customers can book with confidence this year thanks to the introduction of free COVID-19 insurance on all new and existing bookings.

The policy, which applies automatically to all flights booked with Virgin Atlantic, is designed to complement existing travel insurance and provide additional peace of mind for upcoming trips – whether customers have already booked or are planning a getaway.

The Virgin Atlantic COVID-19 Cover means that if customers become ill with COVID-19 while travelling, all the related costs are covered. It doesn’t matter how long their trip is, or if they’re visiting another destination on the same overseas trip. 

Customers booked to travel from 24 August 2020 until 31 March 2021 will automatically receive the new COVID-19 Cover. 

Two Virgin Atlantic cabin crew wearing face masks at the door of an aircraft

The cover is provided by Allianz Assistance and covers emergency medical and associated expenses while abroad totalling £500,000 per customer – the highest value of policy offered by an airline to date, with no excess payment required.

The policy also covers expenses incurred up to £3,000 if a customer is denied boarding on either their departure or when returning from their destination – or has to quarantine due to positive or suspected COVID-19 during a trip.

Virgin Atlantic COVID-19 Cover joins the airline’s flexible booking policy to give as much choice as possible to customers as they make their future travel plans. Customers booking with the airline have the option to make two date changes to their flights, with rebooking available up until 30 September 2022. 

Virgin Atlantic also recently announced that Flying Club members can now  earn tier points on redemption flights .

Visit  Virgin Atlantic  to find out more.

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Virgin Money   Reviews

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Travel insurance which does not cover

Travel insurance I took out clearly states nill excess for dental emergency on the policy. However, when I put my unfortunate claim through, the 3rd party insurer replied and used excess for other medical excess saying they are not liable for the cost. I looked up the policy again, only to see nill excess for dental emergency. Upon writing back asking for a full refund as the contract is breached and handing of the claim is very unprofessional, I received a reply saying I am correct that no excess. 2 weeks later, I receive another email saying they cannot pay my claim as not over excess. I fully not recommend Virgin Money Insurance for Travel. I hear Stayaure is very good in such handling so find a better insurance.

Date of experience : 14 March 2024

Had to pay hospital bill in the USA…

Had to pay hospital bill in the USA December still no money back will never yous this company again . What's the point of haveing travel insurance if there don't pay medical bill

Date of experience : 10 March 2024

Terrible customer service

Terrible customer service. Even renewing took ages and had to answer every question again. Lost patience when wanting to add winter cover, and have now cancelled. Awful.

Date of experience : 01 March 2024

Avoid Virgin Travel at all Costs.

I had a serious accident whilst on holiday, which wasn’t my fault. I sustained a broken femur. Virgin Travel Insurance were informed within 20 minutes of arriving in hospital. It took them 8 days to tell me they weren’t going to pay out. The call centre is a joke and their emails are illiterate. Avoid this absolute disgrace of a company at all costs.

Date of experience : 14 November 2023

I would take your money elsewhere

I would take your money elsewhere. Reading these reviews I only wish I had read them before trying to invest in an isa. I set up an online profile to open an isa. It constantly kept rejecting my password. After numerous attempts to get logged back in and 3 password changes later it told me I couldn’t open an ISA and to call them. Their lines close at 6pm. This morning I just spoke to the most horrendous female virgin money rep. She actually accused me of screaming at her when I didn’t raise my voice once. She was useless and far from helpful. She clearly just couldn’t be bothered to help or was not equipped to. Terrible experience trying to open a simple ISA and owing to the rude incompetent woman this morning I have closed my online profile and will take my investment elsewhere. Terrible experience. No wonder your reviews are so bad.

Date of experience : 27 February 2024

Avoid at all costs

Avoid at all costs, customer service and communication is diabolical, this is the team you need the most !!!! Also auto renewal without informing you, still chasing my refund, absolutely criminal.

Date of experience : 06 March 2024

Virgin Money Travel Insurance is cheap…

Virgin Money Travel Insurance is cheap for the reasons outlined in the reviews; "Simples" to coin a meerkat phrase !

Had travel insurance and had to add new…

Had travel insurance and had to add new medical condition on to policy. Took 1.5 hrs hanging on the phone before answered. Then going to charge an extra £83 to add the condition.. it was annual policy so asked for pro rata money back and went with another company who charged £28 for the medical condition to be added . All told 2hrs on phone

Date of experience : 07 February 2024

AVOID at all costs

AVOID at all costs. I wish I’d seen these reviews before attempting to open a Business Account Fixed Term Deposit; well I’m a Month in and it still isn’t opened. My money has gone into their ‘holding’ account while I earn no interest on it at all: My advice is don’t go near this company; I want out.

Date of experience : 06 February 2024

Not deserving even 1 star

Not deserving even 1 star. DO NOT FALL FOR VIRGIN BUSINESS CURRENT ACCOUNT!! Horrific experience from start to finish. Staff is incompetent and they lie on a daily basis. No comms no updates! AVOID

Date of experience : 25 January 2024

Well yet another month has passed and…

Well yet another month has passed and nothing from virgin money about the insurance policy for my holiday cancellation due to Covid. Gallager Bassett who handle their claims are hopeless and still not responding to calls or emails asking for an update on the claim. Why would a company as big as Virgin continue to use a company who are clearly not up to the task. This can not be doing Virgin's reputation any good or maybe they don't care once they get the money from you. Very disappointed.

Date of experience : 05 October 2023

Holiday cancellation

Unfortunately we had to cancel our holiday due to a bereavement. I submitted all our evidence onto the online portal 3 months ago and today I have received confirmation that my claim has gone through. The money to cover our holiday is in now my bank this afternoon, I have given this a 4 star as I do think the communication could be better, it’s very impersonal dealing with an inbox and portal and not being able to deal with anyone direct. It would have been helpful to have understood how the claim process worked. When I read the reviews on here I started to doubt the company. Anyone submitting a claim you just need to be patient and let the case handlers do their work. This holiday insurance provided the cover we needed at this unfortunate time.

Date of experience : 10 January 2024

So bad I thought I'd bought scam insurance

Agree with other negative reviews on this site, after our baggage being lost for nearly 3 days on a trip to Paris, we claimed for some essential items and the claim just sat, and sat, and sat with no response. Complete cut and dried case, all the correct paperwork, just nothing happened. Tried contacting them by various means for weeks, completely unresponsive, almost scam-worthy

Date of experience : 16 November 2023

Terrible service

Terrible, all outsourced to CSAL who are apparently massively understaffed per my conversations with claims handlers and the mammoth waiting times on hold. Literally feel your life passing by constantly chasing. Whilst they help themes to incredibly long response times. Suspect all aimed at people losing the will and giving up on the claim itself. That or at least deferring payment as long as they possibly can to maximise their profits. Avoid

Date of experience : 31 July 2023

This travel insurance is worthless

This travel insurance isn’t worth anything in fact it should be classed as a scam. We had our flight cancelled back in August we have sent them all the details a short response giving you a claim number. Many many emails later no response to any of them avoid this insurance at all costs we had the silver annual package totally disgusted by the none existent communication.

Date of experience : 26 August 2023

I was taken ill on holiday. Eventually had some money back ( 6 months later), but no where near my legitimate claim. Every excuse not to pay was used. Virgin should be renamed Dick Turpin insurance. Your claim ends up being looked at by a different company who I am sure are on commission for what they save Virgin. Avoid at all cost! Scandalous way to treat people.

Date of experience : 10 May 2023

This company does not even deserves a…

This company does not even deserves a one star . One of the worst travel insurance. My claim is going on for last 5 months once a month they keep sending same email although I have provided them all the details. You rather go without travel insurance then choosing virgin travel insurance .

Date of experience : 24 August 2023

Poor customer service. I had an accident in September in…

I had an accident in September in majorica it took multiple phone calls because line kept cutting off. Eventually I got through and gave details to all questions. Got home but cannot get anyone to answer my emails about my claim after multiple emails. No one answers phone you can be on hold for one hour . Unfortunately I have a yearly policy so not hopefully I will ever get my £150 medical fees back.

Date of experience : 15 September 2023

Just taken out a credit card

Just taken out a credit card. Looking like a mistake. Can't even find a pen that will write on the signature strip. Just tried to use the app. On the Android play store it comes with a warning that it suddenly stops working. not a good start.

Date of experience : 24 January 2024

Rubbish company

I suspect Virgin have employed an I.T company to ensure their claim website is very difficult to use. They do exist... I eventually gave up with the online claim, completed the form to be e.mailed. The Virgin email server was unable to receive e.mails 22 - 28 Sep. Virgin online chat gave me an alternative email address which gave the same result. Daniel on Virgin helpline was unable to answer my queries. Avoid at all costs. Crap company who make a concerted effort to stop you claiming

Date of experience : 29 September 2023

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IMAGES

  1. Existing Customers

    virgin club m travel insurance

  2. Club M Travel Insurance Extras

    virgin club m travel insurance

  3. Virgin Money

    virgin club m travel insurance

  4. Virgin Money travel insurance review: Key features and types of cover

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  5. Virgin Money Travel Insurance

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  6. Virgin Money Travel Insurance (page 2)

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COMMENTS

  1. Club M Account Travel Insurance

    Club M Travel Insurance. Brought to you by AIG (American International Group UK Ltd) Making a claim. To make a claim online, visit the AIG portal. Go to the AIG portal. Alternatively, to make a travel insurance claim call AIG on: 01273 740 982. The claims department is open Monday to Friday between 9am and 5pm. Medical Emergency Helpline.

  2. Club M Account Insurance Information

    The cover provided is subject to certain conditions, exclusions and policy limits. Some pre-existing medical conditions are covered and some may be covered by paying an additional premium. It is important you read the full details before applying. You can view our Club M Account Insurance policy wording and Insurance Product Information Document.

  3. PDF Club M Account

    Insurance Product Information Document. Company: Assurant General Insurance Limited. Product: Club M Account Mobile Phone & Gadget Insurance. Authorised in the United Kingdom by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register number: 202735.

  4. Coronavirus and your Club M travel insurance

    On the 11 March 2020, the World Health Organisation (WHO) declared coronavirus (COVID-19) a pandemic. As of 11 March 2020, coronavirus is therefore considered a 'foreseen event', which means certain parts of your travel insurance policy may not apply. As an existing Club M Account customer, you may be covered for Coronavirus related travel ...

  5. Travel Insurance

    Choose Virgin Money for travel insurance. 24/7 worldwide medical assistance. Whenever and wherever you need us, help is just a phone call away. Your policy at your fingertips. Make a claim, update your details, renew - and more - thanks to our handy new online portal.

  6. Club M Account

    For travel all children must be under 18 years old, and either be in full-time education or live at the same address. Please read our Club M Account Insurance Policy Wording Link opens in a new window. Just remember, if you're looking for travel insurance without all the benefits of the Club M account then view our travel insurance page.

  7. PDF DI VE INTO THE DETAIL

    This travel insurance is for Virgin Money Club M Account holders who have the insurance benefits turned on. It covers trips within the United Kingdom (UK) and outside the UK, including cruises. If you stop being eligible for this insurance at any time, you won't be able to get a discount on the

  8. Your Trip

    Virgin Money Travel Insurance is promoted by CYB Intermediaries Ltd, registered at Jubilee House, Gosforth, NE3 4PL (Company No: 04056283) who is authorised and regulated by the Financial Conduct Authority under Financial Services Register no. 305065 and administered by Hood Travel Limited, registered in England No. 08318836 at 2nd Floor ...

  9. Virgin Money Club M current account review

    The Virgin Money Club M current account offers everything you'd expect from a bank account, plus a lot more. In return for a monthly fee of £12.50, you'll benefit from worldwide travel insurance, family mobile and gadget insurance and UK breakdown cover, plus no fees on spending abroad. The account can be opened on an individual or joint ...

  10. Virgin Money travel insurance review: Key features and types of cover

    Virgin Money travel insurance key features. Cover if your baggage is lost, stolen or delayed. Trip cancellation cover. Coronavirus cover. Gadget cover as standard but enhanced options are available. Pre-existing conditions cover (some serious conditions may not be covered) 24/7 emergency medical helpline.

  11. Virgin Money launches Club M: a high-interest current account

    A high-interest account is a current account that pays you a competitive rate of interest on your in-credit balance. The new Virgin Money account, Club M Account, allows customers to earn 2.00% gross on deposits of up to £1,000. It comes with a host of incentives including gadget and accessory insurance, mobile phone insurance, vehicle ...

  12. Virgin Money Travel Insurance Reviews

    1. I was knocked off my motorcycle by an out of control car whilst on holiday. It broke my femur in three places. Virgin Travel Insurance were contacted within 20 minutes of arriving in hospital. It took them eight days to turn down my claim. I was lying in hospital with a broken femur for three days before I had to pay for the operation myself.

  13. Best bank accounts with travel insurance included

    Virgin's Club M Account comes with a £14.50 monthly charge. Similar to Nationwide, it offers 31 days' worldwide cover per trip. ... On top of the travel insurance it also offers UK breakdown ...

  14. Packaged Bank Accounts: best paid-for deals

    The Virgin Money Club M account offers family travel, breakdown and mobile phone cover, which also includes gadgets such as tablets and laptops. Equivalent policies bought separately would cost up to £500. Its travel insurance extends to age 74, and the breakdown cover is UK only. Key insurance info: - Family mobile phone and gadget cover

  15. Virgin Money launches new digital travel insurance including covid-19

    Travel insurance policies include option to add enhanced Covid-19 cover; ... Tanya Barnard, Head of Insurance at Virgin Money, said: "As we emerge from the pandemic, our new digital policies have been built to help the nation feel more secure about travelling. We've already seen a surge in customers booking holidays and trips so far this ...

  16. Virgin Money Travel Insurance Up to 11.2% Cashback

    Post Office Travel Insurance. LV= Travel Insurance. Admiral Travel Insurance. Quidco Compare Travel Insurance. With cashback rates of Up to 11.2%, make the most out of your purchases with Virgin Money Travel Insurance. As well as great cashback rates, you can use our discount codes to save even more. Make money while you shop when you Quidco it.

  17. Free COVID-19 insurance with Virgin Atlantic flights

    23 August 2020. Virgin Atlantic customers can book with confidence this year thanks to the introduction of free COVID-19 insurance on all new and existing bookings. The policy, which applies automatically to all flights booked with Virgin Atlantic, is designed to complement existing travel insurance and provide additional peace of mind for ...

  18. Travel insurance

    Cover yourself, your family and any other travel companions with our comprehensive travel insurance policy. Our travel insurance is available exclusively to UK residents with up to £15,000,000 cover for medical expenses and up to £5,000 per person for cancellations. Get insured. If you are a British national travelling to a country where the ...

  19. Travel insurance

    Travel insurance. Selecting Allianz Travel Insurance at checkout is the easiest way to protect your investment, giving you more freedom to embrace your entire travel experience. If you've already booked your flights, you can still find a plan to protect your trip. Protect my trip Manage my policy.

  20. Best packaged bank accounts

    Along with top policy scores for mobile insurance and breakdown cover, the FlexPlus account is also one of only three accounts to offer fee-free cash withdrawals and spending abroad, along with the Virgin Money Club M account and the Monzo Premium current account (although Monzo Premium limits your fee-free overseas cash withdrawals to £600 a ...

  21. Virgin Money Reviews

    Virgin Travel Insurance were informed within 20 minutes of arriving in hospital. It took them 8 days to tell me they weren't going to pay out. The call centre is a joke and their emails are illiterate. Avoid this absolute disgrace of a company at all costs. Date of experience: 14 November 2023. CLG. 41 reviews. GB.

  22. Virgin Atlantic Introduces Free Travel Insurance For Your Next ...

    Virgin Atlantic COVID-19 Cover policy details This policy covers every existing Virgin Atlantic booking, as well as new reservations made for travel between Aug. 24, 2020 to Mar. 31, 2021.

  23. London's Groucho Club chooses Yorkshire manor for first outpost

    Russian 'dark fleet' lacks disaster insurance, leaks suggest; China eases tourist visa restrictions to boost economy; Israel's Benjamin Netanyahu criticises 'ridiculous' Hamas ceasefire ...

  24. Flying Club

    Spend on the travel you love. From little treats to Upper Class suites - use your points for flights, upgrades and more! Earn and spend more with Virgin Red ... All your points in one place. Every Virgin Point you earn through Flying Club and Virgin Red combines into a single balance. More ways to spend your points. Starting at just 200 Virgin ...