Valente Travel

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1499 Ouellette Ave

Windsor, ON N8X 1K1

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About the Business

Valente Travel in Windsor is your full service travel specialist. Let us help you plan your all-inclusive holiday, cruise or European adventure so that you receive the best value for your vacation dollar. With over 25 years of experience, we know how to plan a great vacation that will fit your particular lifestyle and budget. We are an award winning office proudly affiliated with tour operators Sunwing, Transat Holidays, Delta and Apple Vacation to name a few. We are also a the "Preferred Sandals Agency" in the region. Visit our website to learn more about our exclusive vacation packages and call us today to schedule a no-cost consultation with one of our travel professionals. …

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1499 Ouellette Ave N8X 1K1 Windsor Ontario

(519) 252-3331

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VALENTE TRAVEL INC (Windsor) - All You Need to Know BEFORE You Go

Valente Travel Inc

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Valente Travel Inc (Windsor) - All You Need to Know BEFORE You Go (with Photos) - Tripadvisor

It's no holiday for travel agents dealing with travel chaos

Article content.

Travel chaos over the holidays has meant little rest for travel agents having to deal with stranded, frustrated and angry clients trying to re-book cancelled flights or track down lost baggage.

It's no holiday for travel agents dealing with travel chaos Back to video

“Definitely. It hasn’t been the greatest holiday for my staff,” said Al Valente, owner of Windsor’s Valente Travel Inc.

His travel agents have been inundated with calls, including on Christmas and Boxing Day, from clients, particularly those who have been unable to connect with anyone at the airlines struggling to get their jets moving.

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I think we’re through the worst

“It’s been literally and figuratively the perfect storm,” said Valente, who describes the situation as the worst he’s seen in his 29 years in the travel business.

Thousands of flights to and from major cities and the hot winter vacation destinations have been cancelled due to winter weather and other factors. A “very concerned” federal Transport Minister Omar Alghabra on Wednesday tweeted that Canadians, while patient when it comes to winter weather disruptions, “expect their airlines to keep them informed and to manage these disruptions smoothly.”

Valente said airlines are the “root of the problem.” There were a few pre-Christmas days of fierce winter weather that hit large parts of North America, but companies like Sunwing and Southwest Airlines have been sluggish in getting flights back on schedule, locating staff to fly the aircraft, connecting passengers with their luggage, and just communicating with paying customers about what’s going on.

“We’ve been fielding questions and concerns and complaints — but it’s really out of our hands,” said Valente. Unlike the airlines, his staff have been answering the phones.

Some of those calls have been abusive, he added. Travel agency staff have been assisting as much as possible, he said, even though a cancelled flight on which Valente Travel has booked clients means there’s no agent commission paid by the airline: “We deal with it twice and get paid nothing.”

The good news, said Valente, is that the current mess with the airlines and at airports should be sorted out as soon as in the coming few days.

“I think we’re through the worst. Be patient, everyone is trying their best,” he said.

Troubles during the peak winter travel season are not unusual, given the potential for snow and stormy weather, but Valente said “it just seems to be getting worse now.” COVID-19 is partly to blame for that, with airlines losing staff either due to illness or due to fed-up employees simply walking away from the industry.

Valente’s advice is to book trips with “reputable” tour companies and/or airlines and to “prepare for the worst” — if travelling with check-in luggage, for example, pack necessary medications and a few extra clothing items in your carry-on bag.

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Valente Travel Inc

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VALENTE TRAVEL INC - All You Need to Know BEFORE You Go (with Photos)

Valente Travel Inc

Valente Travel Inc

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Information about Valente Travel Inc

Opening hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: 10:00 AM – 2:00 PM
  • Sunday: Closed

Travel Agency. Specializing in Sandals and superclub resort vacations. Weekend getaways, Cruises, and all-inclusive. Business travelers and honeymoon specials. Customized group tours, airline booking online.

We are your "full service travel specialists" for both leisure and corporate travel. Let us help you plan your holiday so that you receive the best value for your vacation dollar. Whether you're looking to be pampered on a Cruise, relax at a 5-star all-inclusive Sandals Resort, explore Europe, or simply take the train to see a play in Toronto, contact us to help you get there! Feel confident in knowing that Valente Travel, and it's staff have won numerous awards from various prominent travel wholesalers including the prestigious "Travel agency of the year in Canada" award by Sandals Resorts International among many others.

Valente Travel Inc. 1499 Ouellette Ave. Windsor, Ontario, N8X 1K1 PH: (519) 252-3331  |  FX: (519) 252-5476 EM: [email protected]

Valente Travel Inc: Reviews

Fantastic experience: Great service. Melanie was amazing and able to help answer all my questions and book exactly what I was looking for very quickly. I would highly recommend this place

Fantastic experience: Ask for Jacqueline she's great responded to any questions we had very quickly so glad we had her for our trip to Jamaica would absolutely repeat without a doubt!!!!

Fantastic experience: Hi Julie Bernie and I wanted to send you a heartfelt thank you for organizing a trip of a lifetime for us to Cook Islands, New Zealand and Fiji! From the cancelation of the original trip due to COVID, fighting for a refund for us during this time, and keeping us informed of the goings on with New Zealand opening up post COVID. You really went above and beyond to get this trip pulled together for us. We had such a wonderful time that created memories of a lifetime and strengthened our relationship as a couple too! The resort in Aitutaki Cook Islands was such and amazing start to our trip – we will have memories etched in our minds of the unbelievable turquoise blue ocean water our villa looked out on and the privacy and isolated feel of the private island. We moved on to start our journey through New Zealand, where highlights included the last minute visit you arranged from Auckland to Weheke island, which was such a great way to spend the first day of summer. Whitianga was super cool and scenic and thank you for getting us through the troubles with the glow worms tour – which was a very cool experience! You reassured us that we would not have trouble driving on the other side of the road when some of touring was required to be completed that way due to companies out of business from COVID, we actually did find it as easy to adjust to as you told us it would be and had no reason to be so nervous about it. The quaint area of Martinborough was so nice and we really enjoyed the personal service from the boutique hotel, where the bar tender even kept the bar open several hours late for us to enjoy ourselves. Glad we added the stop in Wellington – that was fun. In the South island we enjoyed the scenic isolated nature of the area – we asked for mountains and you sure delivered. A highlight was our treck through the Abel Tasman (even though I hurt my foot I still consider it a highlight!). The advice you provided in dealing with my injury on the trip saved the trip for us and we were able to get treatment and continue on only missing one tour! The George hotel in Christchurch made me feel like I was staying at the Ritz! Bernie was able to golf twice at some very amazing and scenic golf courses – and I was able to caddy for him. We went out with a big bang in Tokoriki Fiji! What an amazing resort that I give 10 stars. We felt like we were celebrities there – everyone knew our names from day one right down the landscapers! Truly a high end resort which we would recommend to anyone looking for some private isolated time at a luxury resort. So happy you arranged for us to be upgraded here to the private villa! It was so cool we didn’t even know we had neighbours it was that private and we had our own infinity pool and private beach area just for us. The pool was a life saver given that I couldn’t get into the ocean due to my foot injury. We couldn’t be any happier with the trip and have had a dream come true for us! As you know Valente Travel and you have been our agent for several years, but never for a trip this big! It is our pleasure to give Valente and 10 star rating and will continue recommend you and Valente to anyone we come in contact with and tell everyone about our amazing experience you arranged! Thank you for your highest level of personalized service with our travel needs. We can’t wait to book our next adventure with you! Oh wait – we just booked Greece with you – so I guess the one after that, and the one after that …. Thanks Again Yvette & Bernie

Fantastic experience: Great agency! I love our travel agent, Jackie at Valente Travel!!She just booked a 20 day Caribbean cruise on Princess Enchanted for November!!! Also with Jackie, booked a 7 day cruise this coming February 2023. My Mom and sister will be joining us for their first cruise ever. We also booked a Mediterranean cruise this spring on the Wonder of the Sea, followed by 7 day stay in Barcelona. Everything was perfect. They were there 24/7 for us!

Fantastic experience: Great place to book your travel needs. Our travel agent Jacqueline was super awesome and helpful. She answered all of our questions, planned everything and explained it all down to the last detail. We’re excited about our Dominican Republic trip and we’ll definitely be back to see her again for our next vacation!

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Valente Travel Inc

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Valente Travel Inc: All You Need to Know BEFORE You Go (photos)

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VALENTE TRAVEL INC (Windsor) - All You Need to Know BEFORE You Go

  • fr Passer en français / Switch to French language
  • 519-252-3331 Primary

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Valente Travel in Windsor is your full service travel specialist. Let us help you plan your all-inclusive holiday, cruise or European adventure so that you receive the best value for your vacation dollar. With over 28 years of experience, we know how to plan a great vacation that will fit your particular lifestyle and budget. We are an award winning office proudly affiliated with tour operators Sunwing, Transat Holidays, Delta and Apple Vacation to name a few. We are also a the "Preferred Sandals Agency" in the region. Visit our website to learn more about our exclusive vacation packages and call us today to schedule a no-cost consultation with one of our travel professionals. more... See more text

Award Winning Office

  • Preferred Sandals Agency - Sandals Resorts ,
  • President's Circle - Travel Leaders ,
  • Delta Vacations - Diamond Office ,
  • Apple Vacations- Gold Office ,
  • ...among Many Others ,

Products and Services

  • Mediterranean Cruises ,
  • Full Service Travel Agent ,
  • Adventure Travel ,
  • All-inclusive Caribbean Resorts ,
  • All-inclusive Mexico Resorts ,
  • Destination Weddings ,
  • European Tours ,
  • Group Travel ,
  • Honeymoons ,
  • Beach Destinations ,
  • Sun Destinations ,
  • All-Inclusive ,
  • River Cruises ,
  • Disney Vacations ,
  • Leisure Travel ,
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  • Cruise Specialist ,
  • Corporate Travel ,

Brands Carried

  • Disney Resorts And Cruises ,
  • Royal Carribean ,
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  • Carnival Cruises ,
  • El Dorado And Azul ,
  • Apple Vacations ,
  • Funjet Vacations ,
  • Transat Holidays ,
  • Trafalgar Vacations ,
  • Delta Vacations ,
  • Globus Vacations ,
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  • Dreams Resorts ,
  • Iberostar Resorts ,
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  • Hyatt Resorts ,
  • Riu Resorts ,
  • AM Resorts ,
  • Barcelo Resorts ,
  • Unico Resorts ,
  • Hard Rock Resorts ,
  • ...and Many Many More! ,

Specialties

  • All-inclusive Holidays ,
  • Sandals & Beaches Luxury-included Resorts ,
  • Honeymoon Specialist ,
  • European Vacations ,
  • El Dorado And Azul Resorts ,
  • Special Occasions ,

Languages Spoken

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  • Ouellette Ave & Shepherd Ave ,

Opening Hours *Holiday hours

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Contact Info

Opening hours.

Monday: 9:00 AM – 5:30 PM

Tuesday: 9:00 AM – 5:30 PM

Wednesday: 9:00 AM – 5:30 PM

Thursday: 9:00 AM – 5:30 PM

Friday: 9:00 AM – 5:30 PM

Saturday: 10:00 AM – 2:00 PM

Sunday: Closed

Valente Travel Inc Reviews

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  • Passport Wallets

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Valante Premium Family Travel Document Organizer Capacious RFID 1-3 Passport Holder Nylon Wallet (Medium), Rfid Blocking, grey

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Premium Family Travel Document Organizer Capacious RFID 1-3 Passport Holder Nylon Wallet (Medium), Rfid Blocking, grey

Purchase options and add-ons, about this item.

  • DESIGNED BY TRAVELERS FOR TRAVELERS smartly designed, elegant high capacity Valante medi-um size travel document holder for 1-3 travelers
  • IT WILL ALLOW YOU TO EASILY PLACE ALL YOUR TRAVEL ESSENTIALS IN ONE WALLET. 3 big passport pouches(you can put passport In cover), 2 front pockets for boarding passes, 2 zippered big pockets for cash, 2 hidden pockets for documents, roomy external zippered phone pocket, 2 SIM card pockets, pocket for memory card? Key hook… Totally 20 pockets and slots
  • RFID BLOCKING PROTECT. Built in RFID Blocking material protect your personal account information such as ID card, Driver License, Credit/Debit and safe your privacy against unauthorized scan.
  • BE COOL YOUR DOCUMENTS ARE SAFE. Manufactured from 100% Premium RFID protected WATER RESISTANT material with tight fabric will guaranty safety of your documents in any weather
  • NO DOUBTS - BUY IT NOW 1-year warranty, friendly customer support 24/7. 60 days money back guarantee

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Valante Premium Family Travel Document Organizer Capacious RFID 1-3 Passport Holder Nylon Wallet (Medium), Rfid Blocking, gre

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Product Description

Convenience in travel is our passion. valante.

Happy Family in Airport

We want to present you thought out to the smallest details Valante Premium Medium Travel Document Organizer. Our travel experience has allowed us to create one of the most convenient travel wallets with a number of additional features.

We all understand that in time of traveling with family or in group is very convenient when all travel necessities are in one place. But most of travel wallets besides passports, a certain amount of credit cards, coins and 1 pen can hardly accommodate anything. They are either too small or number of pockets is not enough.

When traveling to a number of countries, you may have to fill the immigration card at the arrival and store part of it until the moment you leave the country. In addition, your photos may be required. It is often useful to have paper copies of a number of documents. So we made our Travel Documents Organizer a little bigger and with a number of additional capacious pockets with reliable zippers. In Valante we did not save on materials and accessories and made a quality, stylish and functional attribute of a pleasant trip. Large enough to hold documents for up to 3 people. Travel Document Organizer holds up to 3 passports, a lot of cash, tickets, 6-12 credit cards, 2 pens, ID cards, driver’s licenses, boarding passes, keys, banknotes, coins, any size phone, memory or SIM cards and other essentials…

Valante larger size and higher capacity makes a set of such unique and useful characteristics

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Customer Review: Very Organized and Secure

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Customer reviews.

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Customers say

Customers like the fit, weight, quality, organization, and performance of the wallet. They mention that it holds everything they need in one place, and that it works great for traveling. They appreciate the sturdy construction and the ability to keep everything organized. Some appreciate the accessible compartments. Overall, customers recommend the product for its great value for money.

AI-generated from the text of customer reviews

Customers like the fit of the wallet. They say it's convenient, holds everything they need, and is light weight. Customers also appreciate the slanted pockets and the ability to keep passports and cards organized.

" Everything fits , and it’s not heavy at all" Read more

"This is a fabulous passport holder wallet that has a zipper to secure your passport and personal cards when traveling...." Read more

"I use this every time I travel. It holds my passport , credit cards & ID. Plus lose coins & cash. To boarding passes" Read more

"...The pockets are tough to get into because there is no flex at all from the stiffener inside...." Read more

Customers like the weight of the wallet. They mention that it is very nice for travel, keeping everything they need in one place. It is big and light weight, making it easy to fit into their purse. Some customers also say that it's economical for their travel and perfect for international flights.

"Everything fits, and it’s not heavy at all " Read more

"This is exactly what it looks like. Useful for travel ." Read more

"Accommodates all your passports, docs and credit cards. Easily fits into your purse ." Read more

"The organizer is light weight and can hold several Passport without feeling too bulky...." Read more

Customers are satisfied with the quality of the wallet. They say it is well-made, sturdy, and has good craftmanship. Some customers mention that the case is nice but too tight when full. Overall, customers are happy with the product and recommend it to others.

"...This one has the same material and sturdiness as the larger version so be sure to pick between the two based on your personal needs." Read more

"...More than enough slots, pockets for most folks needs. It stood the test and came through like a champ, good purchase." Read more

" Very sturdy ot seems. Not think material. But, it's brand new so can't speak to longevity...." Read more

"...The holder overall is very sturdy ." Read more

Customers are satisfied with the organization of the wallet. They mention that it keeps all they need organized in one place.

"Used this to travel abroad and was a perfect organizer ." Read more

"Haven't used it yet, but will work very well keeping things organized ." Read more

" Keeps everything organized while traveling ." Read more

"...for my husband and I. It made getting to our travel papers easy and organized ." Read more

Customers are satisfied with the performance of the wallet. They mention that it works well and is good value for money. Some customers also say that it is a perfect purchase and suits their purpose.

"Took this on a 40 day trip to India and served me very well . More than enough slots, pockets for most folks needs...." Read more

"...I kept all our passports and important papers in this. It worked out perfectly !" Read more

" great value for money and suits purpose" Read more

" Works well good value but not enough card slips for a family" Read more

Customers find the wallet to be convenient and easy to use. They mention that it has everything they need on it, making it easy to get to their travel papers. Some customers also say that it is easier than looking through their bag.

"...airport because you can put everything that you needed on it, and very accessible . I love it and would recommend it to everyone...." Read more

"...This is going to be so much easier then looking through my bag ." Read more

"Worked perfectly for my husband and I. It made getting to our travel papers easy and organized." Read more

"It holds all i need in one place. So convenient ." Read more

Customers find the convenience of the wallet to be a great feature. They mention that the wrist strap is convenient and fits easily in a book bag.

"...It’s a little big but the wrist strap is convenient . It fits easily in a book bag. Highly recommend" Read more

"... Loved the wrist strap and used that frequently." Read more

" Very convenient and practical. Keeps me organized when traveling with the kids" Read more

Customers are satisfied with the security of the wallet. They mention that it is a great product for traveling and keeping their items secure.

"This case has all you need for traveling and keeping your items secure ...." Read more

"Very Organized and Secure ..." Read more

"Looks nice and holds your documents secure ..." Read more

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Valente Travel Inc

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VALENTE TRAVEL INC (Windsor) - All You Need to Know BEFORE You Go

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To contact us please use one of the following methods and a member of our staff will contact you. If you would like to inquire about an info request, click here .

Phone (In Windsor): (519) 252-3331

Phone (in detroit): (313) 965-1818, toll free in north america: 1-800-953-2875, fax: (519) 252-5476, email: [email protected], our location.

  • Turn left at customs exit, and make a 2nd left on to Ouellette Avenue (approx 50 yards ahead)
  • Drive south for approximately 1 mile, passing "Wyandotte St". and "Giles Ave."
  • After crossing "Ellis" Street, we are just ahead on the right about 100 yards past "Wendy's Restaurant"
  • Look for the blue "free customer parking" sign for our parking lot on the side of our building.
  • We are the office directly on the northwest corner of "Ouellette and Shepherd".
  • At customs exit, continue south on Huron Church Road passing "McDonald's" to "Tecumseh Rd. W" (approx 1.5 miles ahead)
  • Turn left on to "Tecumseh Rd W."
  • Drive down "Tecumseh" for a couple of miles - road will eventually curve to the right and then a sharp left where you will pass "Bowlero" Bowling Alley on the right.
  • You will cross the train tracks and pass Dougall Avenue just ahead.
  • Stay on your left and at the next main intersection, at "Ouellette Avenue", turn left.
  • We are ahead on the left, at the corner of "Ouellette and Shepherd" which is the 1st sreetlight north of "Tecumseh".
  • For our "free parking" take the first driveway to the side of our building just past the intersection.
  • Exit at the "downtown via Dougall Avenue" heading North.
  • You will travel north on Dougall Avenue for a few miles and go under the "E.C. Row Expressway".
  • Keep travelling north where the road will curve to the right and then left again, which will turn in to "Ouellette Avenue".
  • You will travel over the hill and pass "Tecumseh Rd" at the bottom of the hill.
  • We are just ahead on the left at the corner of "Ouellette and Shepherd" which is the 1st sreetlight north of "Tecumseh".

Address in Canada: 1499 Ouellette Ave. Windsor, Ontario N8X 1K1, Canada

Address in united states: po box 32303 detroit, michigan 48232-0303, usa.

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Valente Travel Inc. 1499 Ouellette Ave. Windsor, Ontario, N8X 1K1 PH: (519) 252-3331  |  FX: (519) 252-5476 EM: [email protected]

Monday thru Friday 9:00 a.m - 5:30 p.m

Saturday 10:00 a.m - 2:00 p.m

Copyright © 2013 Valente Travel. A Netraulic System designed by Sebastian Agosta

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    Contact Us. To contact us please use one of the following methods and a member of our staff will contact you. If you would like to inquire about an info request, click here. Phone (In Windsor): (519) 252-3331 Phone (In Detroit): (313) 965-1818 Toll Free in North America: 1-800-953-2875 Fax: (519) 252-5476 Email: [email protected] Our Location