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AIG Travel Insurance

A complete travel protection that covers flight delay, loss of personal belongings, trip cancellation, medical expenses & more.

Travel Insurance Overview

No matter where your next holiday destination is, we’re here to keep you safe during your holiday.

We provide comprehensive travel insurance protection including COVID-19 coverage for you to fully enjoy your trip.

Our most popular features include

Cashless hospitalisation & medical expenses coverage up to RM1 million (with COVID-19 coverage up to RM700,000)

If your trip is cancelled due to covered events , we’ll reimburse up to RM15,000

Protection for loss of baggage & personal belongings  up to RM8,000

Lump sum payout up to RM400,000

Wherever you are in the world,  we’re ready to help 24/7.

Making claims easier. Submit your claims online in a few easy steps.  Make online claim here>

Instant and easy online purchase  for your next trip.   Buy online here>

COVID-19 Coverage

In the event you are diagnosed with COVID-19, we will provide you COVID-19 coverage including Medical and Emergency Evacuation & Repatriation Expenses up to RM700,000, Travel Cancellation, Travel Curtailment and Quarantine Allowance benefits (applicable to Basic, Standard or Deluxe Plan only).

Medical Expenses (including cashless hospital admission)

If you are hospitalised due to accident or  illness (excluding pre-existing conditions),  AIG Travel Insurance will cover the hospitalisation expenses incurred up to RM1 million. Our travel assistance team is on call by phone to provide you emergency travel assistance, ensuring you receive appropriate medical care.

Comprehensive coverage

AIG Travel Insurance provides you with coverage for domestic and overseas medical expenses, trip cancellation, travel interruptions and delays, emergency medical expenses, medical evacuation costs and lost, damaged or delayed baggage.

Personal Accident cover

You can get lump sum payout up to RM400,000 if you suffer from an accidental death or permanent disablement during your trip with AIG Travel Insurance.

Trip cancellation cover

Don't worry about the costs of transport & accommodation due to your trip cancellation. We’ll reimburse you the non-refundable expenses if your trip is cancelled due to specific events, within a specific time before your departure date.

Natural disasters

AIG Travel Insurance will pay for travel inconveniences related expenses against natural disasters such as earthquakes, floods and volcano eruptions, occurring at the country of travel.

Our own global assistance service

We have a fast and efficient 24-hour Emergency Assistance Team available to assist you in the event of injury following an accident or if you are ill and require hospital attention abroad.

Travel Inconvenience

We provide you coverage for travel inconveniences such as travel delays, loss or damage to your personal belongings, fraudulent use of credit card, car rental excess charges and more.

* Coverage differs according to product & plan. Please refer to policy wording for full details of coverage and exclusions.

Skip The Odds Video | Trip Cancellation

When emergency strikes, your travel plans might have to be cancelled and losing all your non-refundable expenses due to unexpected events is the worst part of travelling. The Skippers learned this the hard way. Keep your trip protected and your wallet healthy with  AIG Travel Insurance !

#AIGSkipTheOdds #AIGJagaYou

*Terms and conditions apply.

SKIP THE ODDS | MEDICAL EXPENSES You'll never know when injuries happen during your travel, so learn from the Skippers and protect yourself against unexpected medical expenses.

SKIP THE ODDS | FLIGHT DELAY Think you’re safe from flight delays? The Skippers thought they were as well. But unlike them, don’t let this be the end of the trip you’ve dreamed about.

SKIP THE ODDS | LOSS OF PERSONAL BELONGINGS Losing a luggage is a hassle. Imagine losing your phone too! Unlike the Skippers, you have the choice to not let this mishap interrupt the rest of your trip.

How we helped our customers - Actual Travel Claim Stories

While traveling in the united kingdom, an insured sustained a hip injury and underwent a surgery...more.

An insured fell while travelling in the United Kingdom and sustained a hip injury. Due to the severity of the injury, the insured underwent a surgery and was discharged two weeks after.

Escorted by an AIG medical nurse, the insured safely returned home to Malaysia. The total cost of medical treatment and repatriation amounted to approximately RM80,000 was fully covered under the insured’s travel policy with us.

* This case is based on a real AIG claim. Name and personal details of the insured have been withheld for privacy purposes.

On his trip to Laos, while golfing, an insured sustained rib fractures, and had to be repatriated home...more

An insured was golfing in Laos and was accidentally knocked over by a buggy. The insured sustained multiple rib fractures with chest contusion and abrasion wounds. Due to the severity of the injuries, the insured was admitted to a hospital in Thailand and was monitored conservatively.

Upon discharge, the insured was repatriated home to Malaysia escorted by an AIG nurse and with special flight arrangements, which included additional oxygen supplies on flight, as well as ground ambulance and wheelchair arrangements. The insured was directly admitted to a medical facility upon touchdown for further medical care.

The medical and repatriation expenses of almost RM40,000 were fully covered under the insured’s travel policy with us.

Read more Actual Travel Claim Stories >

Quote & buy online, before your next trip!

We'll ask you the below information to get a quote & buy online :

Your trip destination and period

How many people to cover

The level of cover you need - View a selection of plans along with sum insured and premium

24/7 Worldwide Travel Assistance

To contact Travel Guard from anywhere in the world, call:

+60 3 2772 5600

Read more about our types of Travel Assistance Services here>

Downloads, Claims

• Product Disclosure Sheet 
• Policy Wording 
• Policy Amendment Form 
• Direct Debit Authorization Form
• Beneficiary Nomination Form 
• Make A Claim 
• Travel Claim Checklist 
• Travel Claim Notification Form 
• Claims Payment Method Form

Please be advised that the military conflict between Russia and Ukraine may impact travel insurance coverages and benefits, and AIG Travel’s ability to provide certain travel-related assistance services, for travel to, from or within the affected areas.

1. What is Travel Insurance?

Travel Insurance is a comprehensive insurance plan for domestic and overseas travel.  The major benefits provided are medical related benefits, personal accidents benefits, travel inconvenience & other travel-related benefits and 24-hours worldwide travel assistance.  Additionally, you can choose to purchase our optional rider benefit which extends your coverage to include your golfing equipments and your participation in special sports such as winter sports activities & scuba diving.

2. How much premium do I have to pay?

The premium varies depending on your choice of plan, destination and duration of cover selected.  Premiums are inclusive of Service Tax (ST) of 8% and is applicable for Domestic trips. 

3. How do I buy my Travel Insurance?

You can buy your Travel Insurance in any of the following method:

1.  Buy online  on our website; or 2.  Locate & contact an agent  to buy

4. Who is eligible to purchase?

(a) A Malaysian citizen, Malaysian permanent resident, or a holder of a valid work permit or employment pass (of which your place of employment must be in Malaysia during the policy period), dependent pass, student pass or long-term social visit pass not including travelling visa (that is issued by the relevant governmental authority in Malaysia), with full rights to enter into and return to Malaysia regardless of medical status; (b) You must be returning to your home (primary residence within Malaysia) at the end of your travel, or be intending to return home on completion of your travel; (c) Your travel pre-arrangements must be made and paid for in Malaysia prior to your trip and your trip must commence in Malaysia; and (d) You need to be a resident in Malaysia.

Any residents of Cuba, Iran, Syria, North Korea or the Crimea region will not allowed to purchase this policy.

5. What are some of the key terms and conditions that I should be aware of?

Importance of disclosure: 

i. You must disclose all material facts which will affect the risk profile such as your age and occupation. ii. Any fraud, deliberate misrepresentation of material facts or non-disclosure of information in connection with the application for this policy or when making a claim will invalidate the policy and any benefit due will be forfeited and any benefit that has previously been paid must be repaid to us in full.

6. When does my coverage for the overseas trip begin?

(a) Travel Cancellation Per Trip plan – 24 hours from the purchase of the policy, unless due to an accident in which cover commences from the policy purchase date. Annual plan – 24 hours from the purchase of the policy or after travel is booked whichever occurs later, unless due to an accident in which cover commences from the travel booking date. Cancellation of a scheduled trip due to death, permanent total disablement or hospitalization must occur within 60 days prior to your original scheduled departure and for other covered events, it must occur within 14 days prior to your original scheduled time of departure. 

(b) Travel Delay and Accidental Death & Disablement within 12 hours prior to departure from Malaysia. 

(c) All other benefits upon departure from Malaysia.

7. I am holding a one-way ticket. Can I purchase Travel Insurance?

Yes. For one-way travel, coverage terminates 5 days upon your departure from Malaysia.

8. Can I buy more than one Travel Insurance policy for the same trip?

If you are covered by more than one policy, we will cover you based on the policy which provides the highest benefit level.

9. Are activities such as winter sports & scuba diving covered?

Our Special Sports rider (optional) extends your coverage if you choose to participate in winter sporting activities & scuba diving (up to 30m), with the proper conduct, guidance and supervision by a licensed operator.*

*Does not involve engaging, practicing or participating in a semi-professional or in a professional capacity or where income or remuneration can be earned from in such sports.

10. Is the benefit payable by per incident or per trip?

Sum insured listed in the schedule of benefit is payable based on per incident.

11. Who do I contact for an emergency assistance or if I need to be admitted to a hospital while overseas?

Please call our 24 Hours, 7 Days worldwide travel assistance at +603-2772 5600.  You may reverse charge the call where this service is available. 

If you are unable to do so during an emergency, seek treatment first, and contact our worldwide travel assistance at +603-2772 5600 as soon as possible.

12. What is the definition of Immediate Family Members?

It refers to the legal spouse, child, parent and their siblings, parent-in-law, grandparent, grandparent-in-law, grandchild, sibling, sibling-in-law, niece or nephew of the insured.

13. I am travelling to multiple countries, do I need to buy a separate plan for each country? Which region should I select?

If you are traveling to multiple destinations within the same trip, you can be covered under one policy.

14. Can I cancel my policy and get a refund?

No refund of premium is allowed once the policy has been incepted.

15. How do I submit a claim and how long does it take to process a claim?

Please click  here  to view our 3 easy steps to make a claim.

It takes 30 working days to process a claim, upon receiving complete documentation and provided that there is no further information or investigation required.

16. What should I do if the airlines loses my baggages?

Lodge a report and seek compensation from the airline. You may file in your  claim  for the loss not compensated by the airline.

17. Will I be covered for an illness that I am already suffering from or have suffered in the past?

No. We do not cover any pre-existing condition occurring within 1 year prior to the policy effective date.

18. Can I continue my medical treatment in Malaysia for injuries sustained overseas?

Yes. If you suffer from a disability while travelling on an overseas trip and subsequently seek follow-up treatment in Malaysia, we will reimburse the medically necessary expenses incurred within 30 days upon arrival to Malaysia, subject to the medical expenses limit specified in the schedule of benefit (available for Standard and Deluxe plan only).

19. If I fall down overseas but do not seek treatment overseas, can I claim for medical expenses if I seek treatment after returning to Malaysia?

Yes, only if the treatment is sought within 24 hours from the date of arrival in Malaysia. We will reimburse the medically necessary expenses incurred within 30 days upon arrival to Malaysia, subject to the medical expenses limit specified in the schedule of benefit (available for Standard and Deluxe plan only).

20. Are dental expenses or pregnancy-related matters covered?

No, dental expenses and pregnancy-related matters are not covered, unless they are direct consequences of an accident.

21. I need to cut-short my trip because my father is hospitalized in Malaysia. What am I covered for?

You will be covered for additional cost of travel and accommodation up to an amount of RM 1,000 and/or unused and non-refundable expenses which is paid in advance and not recoverable from any relevant parties.

22. Can I file a claim if my baggage is stolen where it is left outside on a bench while I am checking in?

No, we do not cover for loss of baggage left unattended in any public place, as the policy excludes any failure of the insured to take reasonable efforts to safeguard his/her property.

23. Can I claim for travel cancellation if I cancel my trip because of political unrest at my planned destination?

Yes, travel cancellation covers any event below which occurs within 14 days prior to original scheduled departure which:

(a) leads to widespread violence;

(b) is not due to reasons for purposes of asserting sovereign rights and/or operating on behalf of a sovereign state;puts your life in danger; and

(c) following the advise and/or warning of the Malaysian government or the government of the destination country declaring unsafe conditions for travel through or by general mass media. 

However, this policy excludes strikes or events due to an act of war, assertion of sovereignty, insurrection, revolution and use of military power.

24. What should I do if I lose money whilst abroad?

Yes. You must make a report to the local police within 24 hours after the incident. Please click  here  to view our 3 easy steps to make a claim.

25. Will I be covered if my belongings are pick-pocketed while traveling overseas?

26. does travel insurance cover for natural disasters.

Yes. Natural disasters including but not limited to volcanic eruption, flood, earthquake, tsunami, hurricane or wildfire are covered events under our policy.

27. If I transit in Australia (Cluster 3) during my trip to New Zealand (Cluster 2) but I am not stopping over in Australia, what region should I buy?

If you transit in Australia with no stop over, you may purchase a Cluster 2 plan.

If you transit in Australia with a minimum stop over of 1 night because there is no connecting flight, you may purchase a Cluster 3 plan.

28. Can a child purchase an individual policy and what is the premium and benefits?

A child (aged between 30 days and above and up to 18 years) can purchase an individual policy but the policy must be issued under a parent or legal guardian’s name, i.e. on the life of (OTLO) the child’s name.

For example:

“Jack Tan OTLO Tan Mei Mei”.

The payable premium for a child is the same as for an adult.

Under the Family plan, a child is entitled to 25% of the Accidental Death and Permanent Disablement benefit and all other benefits are payable at 100%.

29. Can I purchase travel insurance after I depart and still be covered?

No. You must purchase the policy prior to your scheduled departure.

30. Can I extend my policy period after the commencement of my trip?

Coverage shall be extended at our sole discretion for up to 30 days from the expiry of the period of insurance without payment of any additional premium if you are hospitalized and/or quarantined overseas as recommended by a doctor or as a result of any circumstances beyond your control which is deemed reasonable by us prohibiting your return to Malaysia prior to the insurance expiry.

31. What is Car Rental Excess Charges benefit?

32. what is golf insurance rider and does the cover extend worldwide.

It covers you for any loss or damage to your golfing equipment and hole-in-one expenses.

Cover is worldwide except for United States of America and/or Canada and to countries where such payment would violate any prohibition or regulation or sanction that has been imposed by the Malaysian Government, the American Government and/or the United Nations.

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Travel Insurance For Cruise Trip

The reality of a dream vacation seldom matches our fantasy: palm trees swaying in the breeze, plated meals served at whim, toes pointing toward the horizon on a sun-soaked day at sea. This vision does not consider missed flights, lost bags, or medical emergencies. The reality is, even when you try to get away from it all, life has a way of getting in the way. There are many ways to get peace of mind while on a cruise. Still, a well-tailored cruise travel insurance policy is virtually always a brilliant idea, according to industry experts. The approach ensures not only your financial investment but also can help you access quality medical care on the road and cover unforeseen expenses if anything goes wrong. This guide to travel insurance for cruises explains all you need to know to choose a policy easily. This way, you can easily plan for those future afternoons on the lido deck.

Cruise insurance: What Does It Cover?

Cruise insurance offers a variety of benefits and coverage options, much like most insurance policies. The more help you add, the more the policy costs, though you may want to check all the boxes to maximize your coverage. Almost all cruise insurance policies cover your travels before and during your cruise, as well as any medical issues you might face at sea. A cruise insurance policy , for instance, will protect you against canceled or delayed flights. Cruise insurance policies offer additional coverage, benefits, and limits in exchange for a higher premium. Your cruise policy may also allow you to cancel your cruise for any reason, as well as provide higher limits on medical expenses, lost or delayed baggage, and emergency evacuation costs.

How To Choose The Best Cruise Insurance

A good travel insurance policy is imperative whether it’s your first cruise or you’ve taken many. Travel medical expenses, trip interruption, and trip cancellation are the most common claims filed by cruise passengers. You’ll probably need these types of coverage in your cruise insurance policy :

Trip cancellation insurance : With this policy, you are refunded 100% of your prepaid and non-refundable deposits if you need to cancel for a reason.

Trip interruption policy : This covers unused trip costs at 100, 150, or 200% of the original amount if you must cut short your trip because you’re ill, injured, or die.

Emergency medical expenses : Cover any injuries or illnesses sustained during the trip. Travel insurance policies can cover medical expenses in unexpected accidents or illnesses. For example, jellyfish stings from snorkeling excursions or antibiotics in the event of a nasty disease such as strep throat.

Emergency medical evacuation cover : This helps pay for the cost of getting you to the nearest hospital or back home if necessary.

Cancel for any reason cover : Non-covered cancellations will not be covered unless you have purchased cancellation for any reason coverage. It reimburses you 50% or 75% of trip costs and allows you to cancel the trip at any time.

Where To Buy Cruise Travel Insurance

Experts recommend finding an independent, third-party insurer instead of the cruise line’s policy. A travel insurance policy from an independent insurer is typically more comprehensive than one purchased through a cruise line. Purchasing a travel insurance policy from a company like Fincrew Insurance can offer some extra benefits like emergency medical care, which may not be available under protection plans offered by cruise lines.

When To Buy Cruise Travel Insurance

You should purchase travel insurance when you have booked your cruise. If anything goes wrong before you depart, you will have the most significant window of protection. In some cases, independent insurers can cover preexisting medical conditions at no extra charge-but only if the policy is purchased within 14 to 30 days of the first payment. If you get into an accident and break your leg, for example, you can’t purchase a policy afterward, but you can buy standard travel insurance up to 24 hours before departure. The cancellation for any reason policy must be between 14 and 21 days after you make your initial trip deposit.

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You plan to shop online for the best auto insurance policy when you get home. After that, you’ve also got to start shopping for a provider with the best interest rate as you plan on applying for a personal loan or SME loan soon. And oh, your medical insurance will be lapsing soon, and you need to renew it before it expires. It reminds you of the home insurance you’ve been putting off for so long! How will you ever manage with so many financial services to attend to at once? How will you ever manage?! We are introducing the new and improved FinCrew! You don’t have to dash from one tab on your browser to the next anymore! With our newly optimized user interface, you now have all the financial products and services you could need.

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Age 1 month - 65 yrs old

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*All Travel Insurances are Eligible for Malaysians, Permanent Residents, Employment Pass/Work Permit Holders and Dependant(s) of Pass Holders, excluding overseas secondment & students studying overseas.

Trip cancellation is when something happens that prevents you from going on a previously planned trip, such as an unforeseen medical problem. Trip interruption is when you are part way through your journey and something happens that cuts it short, such as a family member’s medical emergency back home or a workers’ strike at an airport.

These cover the cost of moving you to a location where you can get necessary and appropriate treatment in the event of a medical emergency. Evacuation costs are generally not covered by your regular home-based health insurance.

This coverage provides reimbursement for lost, stolen, or damaged baggage and other personal items. It’s usually offered for your entire trip, not just flight-related activities.

This add-in covers Hospitalization & Benefits related to COVID-19.

Pays for emergency medical expenses during a trip. If you are traveling and have an unexpected illness, injury or medical condition that’s covered by your travel medical insurance, the plan will reimburse you, up to the plan limits.

Coverage for a quick getaway. Protection that stays with you all the way. Protects you against accidental bodily injury, even on short-term journeys.

Choose From Single Or Annual Trip

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• Why do I need travel insurance? It is important to have travel insurance while you are travelling in case of accident, illness or loss of personal belongings. You may compare and get the comprehensive coverage from different insurance companies at Fincrew.
• What does travel insurance cover? Travel insurance provide accidental cover, illness or loss of personal belongings etc. Some insurance company provide additional benefits such as trip cancellation, pandemic cover or sports equipment.
• What is a pre-existing medical condition? A medical condition that started before a person’s insurance went into effect.
• When should I buy travel insurance? You should buy your travel insurance before your trip start and it is advisable to start 1 day or earlier before your trip.
• Does travel insurance cover natural disasters? Most of the travel insurance cover natural disasters and subject to the terms of the policy. It is important to compare your travel insurance at Fincrew.
• How long does travel insurance Last? Some of the insurance company cover up to 190 days for single trip and 90 days for annual trip cover. It is important to consult Fincrew Customer Service or refer to Product Brochure or Policy Wording from the respective insurance companies.
• What is the use of trip cancellation insurance? This benefit compensates you for irrecoverable travel and accommodation expenses as a result of trip cancellation due to serious injury or illness.
• Can I cancel travel insurance if I cancel my trip? You may terminate the policy at any time by giving a written notice to the company within fourteen (14) days or contact our Customer Service Centre here . Such termination shall become effective on the date the notice is received by the Company or the date specified in the notice, whichever is earlier. No premium will be refunded upon cancellation of cover.

Compare & Buy Travel Insurance

The risks of traveling and how to prevent them.

Traveling is a relaxing and enjoyable exercise. Whether domestic travel or an international tour, there’s a lot to gain from partaking in this age-old pastime. To make the most of any trip, you usually have to invest significant time and research into planning and implementing your travel itinerary. But just as with various other facets of life, your travel plans aren’t impervious to sudden and unexpected changes. While no one certainly hopes for it, it isn’t unusual for people to fall sick while on a trip away. Also, your flight could get canceled; you can lose your valued possessions somewhere along the way, or you could get involved in an accident. It is where we at Fincrew Travel Insurance come in! We go the extra lengths to make sure that you are financially stable, no matter the event. Travel comprises various things from transportation to accommodation and feeding. Fincrew Travel Insurance provides that you have a partner who can step in effortlessly and protect you from loss if anything goes wrong.

The Best Travel Insurance in Malaysia

Traveling is fun. However, it can also be a delicate affair. Sometimes, all it takes to ruin a carefully laid out travel plan is for you to miss one flight due to bad weather. You could have covered all the details of your trip only for an emergency to come up less than 24 hours before you move. We are your one-stop solution to ensure that you don’t lose any money due to trip cancelations. At Fincrew Travel Insurance, we understand more than most the value of reasonable travel assistance. That is why we have all the logistics support and backup you need to succeed in your trip. Even if you’re making a single trip for your domestic travel, our travel insurance plans give you comfortable options so you can efficiently work. From submitting a claim to getting the support you need in time, we work hand-in-hand with you to provide a policy you can truly depend. Still not sure if we’re right for you, here are a few reasons to compare and buy travel insurance from our team!

Why Use Fincrew Travel Insurance

There are a lot of companies where you can buy travel insurance. What makes Fincrew the best option for you when you want to compare and purchase travel insurance in Malaysia today? Setting aside that we have one of the best travel insurance Malaysia reviews around, we don’t rest on our laurels. Our team has been pushing boundaries and finding innovative and proactive ways of protecting your precious travel plans. When you get any of our travel insurance plans, you are assured;

Top-Tier Customer Service

Even when it’s a domestic travel adventure right here in Malaysia, an unexpected hiccup with your plans can leave you feeling lost and confused. We account for this possibility and afford you the most convenient solution under any circumstance. Our customer service channel is available 24 hours a day to ensure that we get on top of any problem you might have from the second you report it in. We take the task of safeguarding your financial security very seriously, so we ensure that you always have a fast and accessible point of contact at all times. The Fincrew customer service team is specially trained and equipped to provide you with immediate solutions to help you ease any discomfort you might feel until it is a resolved issue.

Fast Intervention With Travel Interruptions

Be it a single trip or a tour that spans multiple continents; we have a seamless system and network in place that ensures that no unfavorable traveling conditions catch you ill-prepared. No matter what time of the year you plan on traveling or what the weather presents during your trip, we have a rapid response policy that covers trip cancellations and speedily delivers on all valid travel claims. Count on us to save the day fast and without fuss from missed connections to set up new reservations.

Extensive Medical Expenses Coverage For Emergencies

Some travel adventures tend to demand more physical activity than others. For example, if you plan on hiking or going on a safari adventure, there’s a relatively high chance that you could hurt yourself. In other instances, the local cuisine mightn’t agree with you, and you end up falling sick. Whatever the case may be, our travel insurance plans offer some of the most comprehensive personal accident protection you’ll see around today! You don’t have to think about emergency medical expenses. A few things you can expect rapid financial recovery for after submitting a claim includes;

• Medical evacuations
• Medical transport
• All prescriptions

Comprehensive Personal Liability Coverage

A big part of the traveling experience includes renting accommodation spaces and, in many cases, cars to facilitate smoother transportation. Sometimes, unexpected things happen and end up damaging these items to varying degrees. Once you file travel claims with us, we make this go away quickly and quietly. Our comprehensive coverage sees to it that you avoid out-of-pocket costs if you unknowingly damage any property or injure a third party. What’s more, we let you know just what each of our travel insurance plans covers you for clearly in the terms and conditions section of the policy. As the best travel insurance in Malaysia, each review from our long list of clients attests to our true experts in our field. When you compare and buy travel insurance with Fincrew, you effectively secure your trip financially. So, if you’re ready to give your next international or domestic trip the best protection possible in the country today, check out the list of travel insurance plans we have to offer below!

You plan to shop online for the best auto insurance policy when you get home. After that, you’ve also got to start shopping for a provider with the best interest rate as you plan on applying for a personal loan or SME loan soon. And oh, your medical insurance will be lapsing soon, and you need to renew it before it expires. It reminds you of the home insurance you’ve been putting off for so long! How will you ever manage with so many financial services to attend to at once? How will you ever manage?! We are introducing the new and improved FinCrew! You don’t have to dash from one tab on your browser to the next anymore! With our newly optimized user interface, you now have all the financial products and services you could need.

Tower A Level 1-05 Vertical Business Suite Avenue 3 Bangsar South No 8 Jalan Kerinchi 59200 Kuala Lumpur Malaysia +60182288606

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Malaysia Travel Insurance

Travel insurance for malaysia.

In the beautiful country of Malaysia, Batu Caves is a sight to behold with its many temples and shrines, not to mention the gigantic statue of the Hindu God. Along with the Petronas Twin Towers and other tourist attractions, travelers are sure to enjoy a trip to breathtaking Malaysia. As you plan your incredible itinerary, it is important to remember travel insurance as it can help aid and support you on your travels. Let’s dive in!

• What should your Travel insurance cover for a trip to Malaysia? 

How Does Travel Insurance for Malaysia Work?

• Do I need Travel Insurance for Malaysia? 
• How much does Travel Insurance cost for Malaysia? 

Our Suggested AXA Travel Protection Plan

• What types of medical coverage does AXA Travel Protection plans offer?

Are There Any COVID-19 Restrictions for Travelers to Malaysia?

Traveling with pre-existing medical conditions , what should your travel insurance cover for a trip to malaysia.

At a minimum, your travel insurance should cover trip cancellation, trip interruption and emergency medical expenses. When it comes to international travel, the US Department of State outlines key components that should be included in your travel insurance coverage. AXA Travel Protection plans are designed with these minimum recommended coverages in mind.

• Medical Coverage   – The top priority is making sure your health is in order. With AXA Travel Protection, you can have access to quality healthcare during your trip overseas in the event of unexpected medical emergencies.    
• Trip Cancellation & Interruptions  – Assistance against unexpected trip disruptions can dampen the mood, AXA Travel Protection offers coverage against unforeseen events.   
• Emergency Evacuations and Repatriation   – In situations where transportation is dire, AXA Travel Protection offers provisions for emergency evacuation and repatriation.   
• Coverage for Personal Belongings  – AXA offers coverage for your belongings with assistance against lost or delayed baggage.   
• Optional Cancel for Any Reason  – For added flexibility, AXA offers optional Cancel for Any Reason coverage, allowing you to cancel your trip for non-traditional reasons.  Exclusive to Platinum Plan holders. 

In just a few seconds, you can get a free quote and purchase the best travel insurance for Malaysia.

Malaysia has a reputation for being a fairly safe place to visit. However, it is important to learn which areas to avoid and practice safe traveling habits to prevent issues like pickpocketing and theft even in the safest areas. If a thief steals luggage from the baggage area, a travel insurance plan can help replace your bags and the contents inside them. Here is how travelers can benefit from an AXA Travel Protection Plan:

Baggage Benefits: 

• Luggage Delay: If the airline delays your checked baggage, your policy might offer reimbursement for essential items like clothing and toiletries. 
• Lost or Stolen Luggage: In the unfortunate event of permanent loss or theft of your luggage, your policy may offer reimbursement for its value, assisting you in replacing your belongings. 

Medical Benefits: 

• Emergency Medical Expenses: Should you fall ill or have an accident during your trip, your policy may offer coverage for medical expenses, including hospital stays and doctor's fees. 
• Emergency Evacuation & Repatriation: In case of a serious medical emergency, your policy may include provisions for evacuation to the nearest appropriate medical facility or repatriation. 
• Non-Emergency Evacuation & Repatriation : In non-medical crises (e.g., political unrest), your policy may cover evacuation or repatriation, subject to policy terms. 

Pre-Departure Travel Benefits: 

• Trip Cancellation: You may be eligible for reimbursement if you cancel your trip due to a sudden illness or injury. 
• COVID-19 Travel Insurance: Coverage is available for trip cancellation and medical expenses related to COVID-19, subject to policy terms and conditions. 
• Trip Delay: If your flight faces delays due to unforeseen circumstances, you may have coverage for additional expenses such as meals and accommodations. 

Post-Departure Travel Benefits

• Trip Interruption: In case of an unexpected event, you could be eligible for reimbursement for the unused portion of your trip.
• Missed Connection: If you miss a connecting flight due to delays or cancellations, this coverage may help with expenses like rebooking fees and accommodations.

Additional Optional Travel Benefits 

• Rental Car (Collision Damage Waiver): Exclusive to Gold & Platinum plan policy holders, this optional benefit gives travelers extra coverage on their rental car against damage and theft. 
• Cancel for Any Reason: Exclusive to Platinum plan policy holders; this optional benefit gives travelers more flexibility to cancel their trip for any reason outside of their standard policy. 
• Loss Skier Days: Exclusive to Platinum plan policy holders, this optional benefit offers reimbursement to mitigate some costs associated with pre-paid ski tickets that you or your traveling companion cannot use due to specified slope closures. 
• Loss Golf Days: Exclusive to Platinum plan policy holders, this optional benefit offers reimbursement to mitigate the expenses linked to prepaid golf arrangements that you or your travel companion are unable to utilize due to specified golf closures. 

Do I Need Travel Insurance for Malaysia?

While the Malaysian government does not require travelers to purchase travel insurance , it offers valuable protection in an unfamiliar area where you may not speak the language or be able to find helpful resources.

You can breathe a sigh of relief knowing that your travel insurance plan backs you up if your travel plans go awry. Why? There are several reasons:

Trip Cancellation: You may not be able to control circumstances such as bad weather, a personal emergency, or an illness that prevents you from traveling. Travel insurance may reimburse you for 100% of the cost of your trip for eligible expenses.

Lost Baggage: Airlines sometimes mishandle baggage, and the last thing you want is to be without your essentials in an unfamiliar place. Travel insurance offers to cover the cost of replacing necessary items, allowing you to continue on.

Trip Interruption: Travel insurance may reimburse you for unexpected expenses due to an unexpected change of plans.

How Much Does Travel Insurance Cost for Malaysia?

In general, travel insurance costs about 3 – 10% of your total prepaid and non-refundable trip expenses. The cost of travel insurance depends on two factors for AXA Travel Protection plans: 

• Total Trip cost:  The total non-prepaid and non-refundable costs you have already paid for your upcoming trip. This includes prepaid excursions, plane tickets, cruise costs, etc. 
• Age:  Like any other insurance type, the correlation is rooted in increased health risks associated with older individuals. It's important to note that this doesn't make travel insurance unattainable for older individuals. 

With AXA Travel Protection, travelers to Malaysia will be offered three tiers of insurance:  Silver,   Gold  and  Platinum . Each provides varying levels of coverage to cater to individual's preferences and travel needs. 

AXA presents travelers with three travel plans – the  Silver Plan ,  Gold Plan , and  Platinum Plan , each offering different levels of coverage to suit individual needs. Given that United Kingdom hospitals often do not accept U.S. health insurance or Medicare, we genuinely recommend travelers consider purchasing any of these plans, particularly for the crucial coverage they offer for emergency accident and sickness medical expenses.

The Platinum Plan is a good choice for Malaysian travelers who want the benefit of extra coverage. For example, " Cancel for Any Reason " is an optional coverage that offers greater flexibility for those who have concerns have concerns about an unexpected cancellation. The Collision Damage Waiver coverage is also available as an option. This coverage pays for damage to a rental car being used during your Malaysia trip.

Golf enthusiasts may be disappointed if their golf game gets rained out or you cannot play for some other reason at one of Malaysia’s fine golf courses or country clubs. Nonetheless, coverage is available on the Platinum Plan for Lost Golf Rounds to reimburse your fees.

What Types of Medical Coverage Do AXA Travel Protection Plans Offer?

AXA covers three types of medical expenses:

• Emergency medical
• Emergency evacuation & repatriation
• Non-medical emergency evacuation & repatriation

Emergency medical: Can cover illnesses such as dengue fever, tuberculosis, or food poisoning. It may also cover injuries such as a broken appendage, injury due to a fall or other injury. Emergency evacuation and repatriation: Can cover your immediate transportation home in the event of an accidental injury or illness. Non-medical emergency evacuation and repatriation: Can cover evacuation or repatriation expenses due to a non-medical event such as an earthquake, typhoon or volcanic eruption.

The Malaysian government has lifted all COVID-19 restrictions for travelers entering the country. They recommend travelers take normal precautions.

Traveling with pre-existing medical conditions can complicate your plans, but with AXA Travel Protection, we're here to support you during your trip.  

Our Gold and Platinum  plans offer coverage for pre-existing medical conditions.  The Platinum plan, in particular, is our highest-offered choice for travelers who want our highest coverage limits and optional add-ons, 

What does this mean for you? If you've got a medical condition that's been hanging around, you can qualify for coverage under our Gold and Platinum plans with a pre-existing medical condition , so long as it’s within 14 days of placing your initial trip deposit and in our 60-day look-back period. We're here to ensure you travel easily, no matter your health situation. 

1.Can you buy travel insurance after booking a flight?

You can buy travel insurance even after your flight is booked.

2.When should I buy Travel Insurance to Malaysia?

It is advisable to purchase travel insurance for your trip as soon as you have made your initial trip deposit (prepaid and non-refundable trip costs.) AXA Travel Protection offers coverage as soon as you purchase your protection plan. We can give coverage against unforeseen events before you leave for your trip. Additionally, our policies offer coverage for preexisting medical conditions and Cancel for Any Reason if you purchase your protection within 14 days of making your initial trip deposit.

3.Do Americans need travel insurance in Malaysia?

No, travel insurance is not currently required to visit Malaysia, although you may find it valuable.

4.What is needed to visit Malaysia from the USA?

If you are visiting Malaysia from the USA, all you need is a passport that is valid for at least six months. The government also requires you to have at least one full page in your passport that is blank.

5.What happens if a tourist gets sick in Malaysia?

If you become sick in Malaysia, travelers with AXA Travel protection can contact the AXA Assistance hotline 855-327-1442 . Contact information is typically provided within the insurance documentation. Please ensure to read through your policy details and information.

Disclaimer: It is important to note that Destination articles are for editorial purposes only and are not intended to replace the advice of a qualified professional. Specifics of travel coverage for your destination will depend on the plan selected, the date of purchase, and the state of residency. Customers are advised to carefully review the terms and conditions of their policy. Contact AXA Travel Insurance if you have any questions.  AXA Assistance USA, Inc.© 2023 All Rights Reserved.  

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Travelling is more enjoyable when you’re insured against the unexpected – be it lost passports or flight delays. We provide a travel insurance cover directly for you and your family members with access to a medical services hotline no matter where you are. So whether you’re an occasional traveller or a global jetsetter, there’s a plan for you.

Coverage Highlights

Key benefits.

Please refer to the policy contract for the full details of benefits, terms and exclusions that are applicable. The information provided here is a brief summary for quick and easy reference. The exact terms and conditions that apply are stated in the policy contract.

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Great Voyager | Travel Personal Accident Insurance | Travel Medical Insurance (Covid-19 Extension)

Travel smart with thorough protection.

Always wanted to travel around, yet constantly worry about contingencies that may happen such as trip cancellations, flight delays, or even baggage loss? Great Voyager provides a wide range of benefits, including exhaustive travel personal accident protection, as well as extensive medical coverage, let the adventure begin!

What’s more, you can get this travel protection online, right at your fingertips! You travel and we take care of your worries!

Key benefits

COVID-19 Benefits Extension under Overseas Travel (Supreme) Plan

• Medical expenses incurred for hospitalisation due to COVID-19, up to RM450,000 per Family and up to RM300,000 per Insured Person.
• Emergency medical evacuation and repatriation up to RM150,000.
• Repatriation of mortal remains up to RM15,000.
• Trip cancellation up to RM15,000 per Family and up to RM5,000 per Insured Person.

Accidental death and permanent disablement

A lump sum compensation up to a maximum of RM300,000 is paid as result of accidental death or total permanent disablement while travelling. 

Wide range of medical benefits

Covers for medical expenses due to accidents and sickness while overseas up to RM400,000 per Family and up to RM200,000 per Insured Person.

More cover for travel inconvenience

Loss of travel documents and personal money up to RM25,000 for Family Plan and up to RM8,000 for Individual Insured Plan.

Baggage and flight delay coverage

We will pay RM200 for each full six (6) consecutive hours for delay of baggage arriving at the scheduled destination or flight departure from the schedule time.

Automatic 30 days cover extension

Extension of cover for a further 30 days to complete the planned journey due to injury, sickness or delayed of booked transport that is beyond the control.

Note: Terms and conditions apply.

Click the Buy Now button to purchase or should you require any further product information, you may call us at 1300-1300 88 (press “2” for General Insurance).  Alternately, you may email us at  [email protected] .

General Exclusions

• War, radiation or contamination by radioactivity, nuclear weapons material.
• Nuclear, chemical or biological terrorism.
• Pre-existing physical or medical conditions, physical or mental defects or infirmity.
• Childbirth, pregnancy, miscarriage or any complications thereof.
• HIV and/or HIV related illness including AIDS, and any communicable diseases which require quarantine by law (except as provided under the COVID-19 Benefits Extension).
• Self-inflicted injury and provoked murder or assault.
• Suicide or attempted suicide while sane or insane.
• Motor sports rallies or competition, speed testing, reliability trials or racing of any kind other than on foot, professional or semi-professional sports.
• Flying or any aerial activities otherwise than as a fare-paying passenger in a common carrier provided and operated by an airline or air charter company which is duly licensed for the regular transportation of fare-paying passengers over an established air route.
• Serving in any branch of the armed forces or fire-fighting services or agencies (whether voluntary or otherwise) including police of any country or international authority (whether in time of peace or war).
• Criminal or illegal activities.

Note: This list is non-exhaustive. Please refer to the Policy Contract for the full list of exclusions. 

You and your spouse must be between 18 and 80 years old. Your children must be aged between 1 month to 18 years old (or 23 years old, if they are in tertiary education). Great Voyager is only available for Malaysians or Malaysian permanent residents or work permit holders who are legally employed in Malaysia.

In addition, you must ensure that the following requirements have been fulfilled in order to be covered under the COVID-19 Benefits Extension (applicable to Overseas Travel (Supreme) Plan only):

• you must be fully vaccinated as prescribed in the vaccination certificate issued by the Government of Malaysia or your country of residence; and
• you must adhere to the latest travel requirements and guidelines issued by the relevant government of every country you will travel to and transit through, which includes your departure country, your transit country, and country of your destination.

You can only purchase one such Policy for the same journey, where each trip must begin and end in Malaysia. The maximum period for any one journey shall not exceed 90 consecutive days.

You are advised to note the scale of benefits for death and disablement in your insurance policy. You must nominate a nominee and ensure that your nominee is aware of the personal accident policy that you purchased. To effect payment of claims to the intended trustee(s)/nominee(s), you are required to submit to us the duly completed appointment/change of nominee(s)/trustee(s)’ form in hardcopy within 30 days of your purchase.

The Policy shall be interpreted in accordance with the law and jurisdiction of Malaysia. In the event of claim, please contact any GEGM branch and submit all original receipts, invoices and other relevant documents. The Description of Benefits is brief summary for your easy reference. The detailed terms and conditions are available in the Policy contract.

This material is for general information only. It is not a contract of insurance. You are advised to refer to the Product Disclosure Sheet for more important features and benefits of the plan before purchasing the plan. For further information, reference shall be made to the terms and conditions specified in the Policy Contract issued by GEGM. The terms “GEGM” and “We” shall refer to Great Eastern General Insurance (Malaysia) Berhad.

For more information, please contact your Great Eastern General Agent or Customer Service Careline at  1300-1300 88 .

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TripCare 360 Insurance

Flight delayed get cash payout for delays of 2 hours or more..

Get covered for international and domestic travel delays, loss of baggage, medical emergencies and other travel inconveniences.   25% rebate when you buy this plan online. Use our  calculator  to get an estimate of how much you would spend on your travel insurance or takaful.

What's Included

• Cashless Overseas Medical Care
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Key Benefits

Enjoy extra peace of mind on your overseas trip by adding Covid-19 coverage to your TripCare 360 plans, with an additional premium.

25% rebate when you buy this plan online.

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What our customers say about us

The only people whose opinions we value and learn from are our customers.

 I submitted a claim under my travel insurance policy with documents in the morning and to my absolute amazement the claim was paid in the afternoon. In all my years in dealing with insurance companies I have never encountered such efficiency in dealing with claims and I thank the staff of Etiqa involved in processing my claim. Etiqa should be the insurance of choice for everyone 

 It was truly a wonderful experience with the Etiqa customer service at Dataran Maybank. Recently, I went to purchase a travel insurance for my family. The staff at the Customer Service counter was really helpful and friendly. It took me less than 10 mins to get it done. Thumbs up Etiqa! 

 It was such an unpleasant experience when I lost my purse due to theft in Halstatt, Austria last December. However, travel insurance from Etiqa definitely came to the rescue. Upon submission the report to Customer Experience Department of Dataran Maybank, they processed the claim promptly and I received the insured amount ie rm1500 within a few days. What an excellent experience! I subscribed to the same plan for my recent Edinburgh getaway and will definitely subscribe again for my next escapade. 

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Chubb Travel Insurance

Chubb is a worldwide leader in the provision of travel insurance products and services to millions of travelers.

Our suite of products is specially designed to give you great coverage wherever your travels may take you. Chubb Travel Insure cover personal accident, comprehensive medical expenses, terrorism as well as inconveniences such as trip cancellation, flight or baggage delay and many more. With Chubb Travel Insure, during an emergency whilst traveling abroad, you will have access to the travel assistance services. With just one simple phone call at our 24 hours hotline, our call center personnel will assist and support you wherever you are.

Who is Chubb Malaysia?

Chubb is the world’s largest publicly traded property and casualty insurer. Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small through a multitude of distribution channels. With a strong underwriting culture, the company offers responsive service and market leadership built on financial strength. Chubb in Malaysia has an extensive branch network and more than 2,600 independent distribution partners (agents).

More information can be found at www.chubb.com/my. 

Who is Chubb Asia Pacific?

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 31,000 people worldwide.

Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 31,000 people worldwide.

Chubb’s franchise in Asia Pacific comprises an extensive network of operations serving Australia, China, Hong Kong, Indonesia, Korea, Macau, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam.

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On January 14, 2016, ACE Limited acquired the Chubb Corporation, creating a global insurance leader operating under the renowned Chubb name. The information on this page refers to the new Chubb.

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©   Chubb Insurance Malaysia Berhad. Chubb Insurance Malaysia Berhad is licensed under the Financial Services Act 2013 and regulated by Bank Negara Malaysia. This policy is underwritten by Chubb Insurance Malaysia Berhad. Full details of the terms, conditions and exclusions of this insurance are provided for in the  Policy Coverages . Please read our  Privacy Notice  and the  Product Disclosure Sheet .