vaccination card for travel philippines

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EXPLAINER: What is VaxCertPH? A guide for the vaccinated

This picture taken in Paris on July 20, 2021, shows a mobile phone whose screen bears the EU Digital Covid Certificate. – The French government announced on 12 July 2021 that the Covid-19 health passport is mandatory to access most public places. (Photo by JOEL SAGET / AFP)

MANILA, Philippines—The Department of Information and Communication Technology (DICT) has finished programming a system needed for VaxCertPH, a vaccination certificate portal which the Department of Interior and Local Government (DILG) said would soon be launched in the regions.

READ: Gov’t irons out VaxCertPH system for launch in more regions

Here are some things you need to know about the VaxCertPH:

What is VaxCertPH?

VaxCertPH serves as the country’s vaccine certificate system under the DICT and Department of Health (DOH).

According to DICT Undersecretary Emmanuel Rey Caintic, the digital vaccine certificates complies with the digital guidelines issued by the World Health Organization (WHO).

It aims to represent the certificate holder’s vaccination status. Currently, the system covers only fully vaccinated individuals.

It is free and can be accessed through the VaxCertPH portal. To ensure security, VaxCertPH utilizes private and public-key cryptography.

The program also aims to provide Filipinos going abroad with some sort of a vaccine passport that will be recognized in foreign jurisdictions.

“VaxCertPH to be implemented in concurrence with the Yellow Card,” said Caintic.

“Currently, the BOQ (Bureau of Quarantine)-issued Yellow Card is recognized as an interim COVID-19 Vaccination Status mechanism for international travel while the new WHO Digital Certificate standard is being adopted worldwide,” Caintic said.

“It is important for international travelers to check with the port of destination on what proof of vaccination status will be required and accepted,” he added.

However, Caintic clarified that the vaccine certificate issued through VaxCertPH is not an immunization passport.

It is also not proof of identification, meaning it can not replace the PhilSys ID issued by the national government.

READ: National ID system registration: 3 steps you need to follow

More importantly, it is not considered as a replacement to the Yellow Card “for other kinds of vaccine (e.g., yellow fever, cholera, typhoid, etc.)”

READ: Solons to DICT, DOH: Why issue a separate COVID-19 vaccine passport?

Read: ph jab cards turn up in yellow, red, green but no standard form, what’s in the certificate.

Data and graphics by DICT

The digital vaccine certificate issued by the VaxCertPH should include the following details:

• Quick Response (QR) code for vaccination certificate — which according to Caintic must match data in the Vaccination Information Management System (VIMS).
• Personal details — which include the vaccine recipient’s full name, date of birth, and sexual orientation.
• Issuance details — such as the name of issuing office as well as the date and time of issuance.
• Certificate ID number  —  a unique nine-digit number.

The certificate should also indicate information regarding the vaccine received by the owner of the certificate. These include:

• Dose number — which represents the number of doses administered to the certificate holder.
• Vaccination date — which shows when the certificate holder received his or her first and/or second dose of vaccine against COVID-19.
• Vaccine or Prophylaxis type — which details the type of vaccine administered to the certificate holder (COVID-19 vaccine, RNA-based, viral vector-based).
• Brand and manufacturer — which include the brand or trade name used to refer to vaccine (BNT162b2, mRNA-1273, JNJ-78436735) and name of vaccine’s manufacturer (Pfizer-BioNTech, Moderna, Johnson & Johnson, Sinovac, Sinopharm).
• Lot number for vaccination — which shows the batch number or lot number of the vaccine administered.
• Country of vaccination — which represents the country where the certificate holder received his or her vaccine doses.

Who can get it?

Individuals who have been fully vaccinated against SARS Cov2, the virus that causes COVID-19, can get their digital vaccination certificates through the VaxCertPH portal.

However, it is currently not yet open to the general public.

In a soft launch in Metro Manila and Baguio City, vaccination certificates were issued to overseas Filipino workers and Filipinos in Metro Manila who will travel abroad.

According to Department of the Interior and Local Government (DILG) spokesperson Jonathan Malaya, the government is planning to launch it soon in Central Luzon, CALABARZON (Cavite, Laguna, Batangas, Rizal, Quezon), MIMAROPA (Marinduque, Occidental Mindoro, Oriental Mindoro, Romblon, and Palawan), Metro Cebu, and Metro Davao.

How to register

Those who are fully vaccinated can get their Digital Vaccination Certificate (DVC) through the VaxCertPh portal at  https://vaxcert.doh.gov.ph  and follow these steps:

• Once you access the portal, you can choose between the following: (1) click continue to request a vaccination certificate or (2) click the scan button to verify a COVID-18 vaccination Certificate QR code.
• You will be asked to review and accept the data privacy statement.
• Next, you will need to answer questions about your vaccination status and if you are traveling abroad. It should also be noted that the certificate generated by VaxCertPH is valid 14 days after the final vaccination date.
• Enter your personal details including your last name, full name, middle name, suffix, and date of birth. The details you encode must match the details on your vaccination card.
• Provide further information on your vaccination details by answering some questions such as where and when you received your first and second dose of vaccine.
• Review your given information and enter the seven characters shown on the screen. The program will then verify the vaccination details you provided.
• In case there is no record found, you can upload your vaccination card and valid ID and give your e-mail address and contact number.
• Once the system found your record, you can finally get a copy of your DVC. You may download, print, or take a screenshot of the QR code included in the certificate.

Caintic also explained the process of getting DVC through VaxCertPH based on three different scenarios:

Process for those who are fully vaccinated with correct details in the VIMS

Process for those who are fully vaccinated with incorrect details in the VIMS records

Process for those who are fully vaccinated without records in VIMS

To use DVC-issued VaxCertPH for travel by people who are fully vaccinated, the certificate holder must do the following:

• Step 1: Bring the DVC with QR code (digital or printed) together with the required travel documents (such as passport, visa, government ID, etc.) for international and domestic travel.
• Step 2: Present the required travel documents and the DVC to travel authorities.

To digitally store the certificate in mobile phones or gadgets, the certificate holder can either scan the DVC and save it, take a screenshot of the printed form, or save the DVC as PDF.

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“Once stored on mobile phone, the following information (as defined in WHO Digital Documentation of COVID guidelines) are verifiable: (1) DVC Person’s full name, (2) Person’s birthdate, (3) Vaccination details (date,etc.),” Caintic explained.

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Philippines’ digital vaccine certificate system launches for OFWs, certain travelers

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This is AI generated summarization, which may have errors. For context, always refer to the full article.

DIGITAL CERTIFICATE. A booth in Navotas City allows residents to register with VaxCertPH for a digital vaccination certificate.

Navotas City Mayor Toby Tiangco

The Philippine government began implementing its digital COVID-19 vaccination certificate system for a select group – overseas Filipino workers (OFWs) as well as Metro Manila and Baguio City residents traveling abroad.

Presidential Spokesperson Harry Roque, on Monday, September 6, announced the pilot run of the program would begin that day.

When fully operational, VaxCertPH, the name of the portal and mobile app, is supposed to provide all Filipinos with a digital vaccine certificate that can be verified as authentic by a centralized government database.

VaxCertPH was developed by the Department of Information and Communications Technology (DICT).

The certificate is said to be faithful to World Health Organization standards for digital vaccine certificates and should be recognized by apps that certify vaccination and testing records like the International Air Transport Association’s Travel Pass, AOKpass, and others.

For now, though, only certain people can make use of VaxCertPH.

“OFWs and Filipinos who will be departing from the Philippines for international travel with place of residence indicating NCR (National Capital Region) and Baguio City will be prioritized in this first-phase implementation of VaxCertPH,” said Roque in Filipino.

The app and portal will be made available to the general public “at a later time,” he added.

Centralized database

The database from which VaxCertPH draws from is a national government database that includes vaccination lists from local government units (LGUs). That database is called the Vaccination Information Management System (VIMS) and it is managed by the DICT.

Individuals can apply for their digital vaccine certificate by providing their vaccination details in the VaxCertPH portal .

Citizens can also ask for help from their LGUs if their access to technology or internet is limited. Physical VaxCertPH registration booths have been spotted in Metro Manila cities like Navotas.

The user can then download and save, or carry a printed copy of the certificate.

“Should the individual encounter errors in certificate generation due to incorrect details in their [VIMS] record, the user will be asked to submit the details to be corrected, proof of vaccination, and a government-issued ID. The authorized LGU will validate the data and rectify the records accordingly,” said the Department of Health.

For now, VaxCertPH works only for fully vaccinated persons or those who got their second dose more than 14 days ago.

[OPINION] Is it time for a vaccine passport?

Metropolitan Manila Development Authority Chairman Benhur Abalos has said all of the region’s cities and lone municipality have submitted their lists of vaccinees.

VaxCertPH should include the patient’s personal data, brand and lot number of the vaccine received, location and date where the jabs were administered, and a QR code that will be used to verify if the personal data matches those in the government’s database. – Rappler.com

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Philippines set to ease restrictions on fully vaccinated international tourists

Jan 28, 2022 • 3 min read

The Philippines is reopening to vaccinated tourists without quarantine from February © Getty Images

The  Philippines has been largely cut off to foreign visitors since the start of the pandemic but that's set to change next month.

With powdery beaches, including  Boracay's  5km signature White Beach, world-class surf and dive spots, UNESCO World Heritage sites, and more than 7000 islands spread across the Pacific Ring of Fire, the Philippines has plenty to offer tourists. But since the pandemic began in March 2020, most have been cut off or subject to strict quarantine rules.

Starting February 10, that will change when border restrictions are eased for travelers from 157 countries, including the United States, the United Kingdom, Canada, Ireland, Australia, South Korea, Germany and more.

They'll be permitted to visit the Philippines without quarantine—if they are vaccinated against COVID-19 and test negative for the virus.

Tourism Secretary Berna Romulo-Puyat said [the reopening] "will contribute significantly to job restoration, primarily in tourism-dependent communities, and in the reopening of businesses that have earlier shut down."

Initially, the Philippines had planned to reopen in December but that was postponed when the Super-typhoon Rai struck; wiping out resorts, restaurants and cafes in tourist destinations, particularly the popular surfing and diving spot Siargao where, per NPR, the recovery is ongoing .

COVID-19 in the Philippines

The Philippines—a nation of 110 million people—has one of the lowest vaccination rates in Asia with just 50% of the population double jabbed and a slow booster campaign rollout. Since the end of December, the country has been experiencing a surge in new COVID-19 cases caused by the Omicron variant but, according to the New York Times, health officials are reporting milder cases  and domestic restrictions are easing.

What you need to know before visiting the Philippines

Fully vaccinated returning Filipinos can travel to the Philippines without quarantine from February 1; fully vaccinated foreign travelers can visit from February 10.

Travelers from the list of 157 approved countries are permitted to visit the Philippines without a visa if their stay is under 21 days, a border policy that has been in place since before the pandemic. They're required to have a return or outbound ticket and a passport that is valid for at least six months from the date of arrival.

To be considered fully vaccinated, arrivals must have had at least two doses of any COVID-19  vaccine approved by the World Health Organization , or one shot of a Johnson & Johnson vaccine. An official certificate of vaccination is accepted as proof.

Arrivals also have to test negative for COVID-19 within 48 hours prior to departing for the Philippines.

Unvaccinated foreign arrivals are banned from traveling to the Philippines starting February 16. Children under the age of 18 are exempt.

COVID-19 restrictions vary across destinations in the Philippines , though most resorts, restaurants, museums and tourist attractions are open with some capacity limits in place. Check the Philippines' official tourism website for the latest updates before you go

You might also like: The 12 best beaches in the Philippines The Philippines for beginners: 7 first-timer fails to avoid on your trip No more 7-day quarantine as Thailand encourages vaccinated tourists to return

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Philippine Travel Information System

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International Certificate of Vaccination or Prophylaxis (ICVP)

How to fill out an icvp, how to reissue an icvp, vaccine exemptions (medical waivers), contraindications to required vaccines, where to order icvp.

International Health Regulations (IHR) allow countries to require arriving travelers 1 to provide proof of vaccination against certain diseases. The International Certificate of Vaccination or Prophylaxis (ICVP), also referred to as the “yellow card,” is the official, internationally recognized document that travelers use to document proof of vaccination for diseases included under the IHR.

Currently, vaccination against yellow fever, and in some instances, polio, must be documented using the ICVP. Travelers should check CDC’s webpage for their destination to learn if vaccination is required before entry.

There are currently no requirements to use the ICVP to document vaccination(s) against coronavirus disease 2019 (COVID-19).

Yellow Fever Vaccine

Some countries require all travelers to show proof of yellow fever vaccination before entering the country. Other countries require proof of vaccination from travelers arriving from countries with a risk of yellow fever virus exposure; for people visiting multiple countries, the order of travel may be important. Travelers should check CDC’s webpage for their destination to learn if yellow fever vaccination is required or recommended before entry.

Yellow fever vaccination (travel) clinics  administer yellow fever vaccine and issue ICVPs to vaccine recipients. The ICVP must be validated with the Uniform Stamp of the center where the vaccine was given. CDC does not issue ICVPs.

ICVPs are valid beginning 10 days after the date of vaccination. Travelers who do not provide a valid ICVP may be denied entry, quarantined, or asked to get revaccinated at the point of entry to a country.

Travelers who received the yellow fever vaccination after December 15, 2007, must provide proof of vaccination on the new ICVP. If a person received the vaccine before December 15, 2007, their original ICVP card is still valid as proof of vaccination against yellow fever.

For more information, visit the CDC Yellow Book chapter: Yellow Fever .

Inactivated Polio Vaccine (IPV)

Travelers should check CDC’s webpage for their destination to learn if polio vaccination is recommended before entry. Even previously vaccinated travelers might need a one-time booster shot before traveling to countries with a risk of infection with polio virus . Travelers visiting a country with a high risk for polio may be required to show proof of vaccination against polio on their ICVP when departing that country.

For more information, visit the CDC Yellow Book chapter Polio and the Polio Vaccine for International Travelers webpage.

Meningococcal Conjugate Vaccine (MenACWY)

Some countries require travelers to provide proof of vaccination against meningococcal disease. Some people who received a previous dose of meningococcal vaccine might need a booster shot. It takes 7–10 days after a person has been vaccinated before they have maximum protection against the disease.

Travelers aged 2 years or older visiting Saudi Arabia for Hajj or Umrah are required to submit proof of vaccination against meningococcal disease administered no less than 10 days and no more than 5 years (or 3 years for polysaccharide vaccine) before their arrival. This proof of vaccination can be documented on an ICVP, but can also be documented elsewhere. For more information, visit CDC’s Yellow Book chapters: Meningococcal Disease and Saudi Arabia: Hajj/Umrah Pilgrimage .

For all required vaccines

(1) Print the traveler’s name exactly as it appears on their passport.

(2), (5), (7) Enter all dates as shown: day (in numerals), month (in letters), year. In the example above, the traveler’s date of birth is correctly entered as 22 March 1960. Do not use DD/MM/YY or MM/DD/YY format.

(3) This space is reserved for the traveler’s signature.

(4) Write the name of the vaccine (yellow fever, polio, meningococcal) in this space. Other vaccinations can be listed on the other side of the ICVP card.

(5) Enter the date of vaccine administration, as shown.

(6) This space is reserved for the clinician’s handwritten signature. A signature stamp is not acceptable.

For Yellow Fever Vaccine

(4) Print “Yellow Fever” in both spaces.

(6) The clinician signing the ICVP can be the yellow fever vaccine Uniform Stamp owner, or another healthcare provider authorized by the stamp owner to administer or supervise the vaccine administration.

(7) The certificate of yellow fever vaccination is valid beginning 10 days after the date of primary vaccination. Add that date to this box along with the suggested wording “life of person vaccinated,” as shown.

(8) Imprint the Uniform Stamp of the vaccinating center in this box.

For Polio Vaccine

(4) Print “Polio” (or “Poliomyelitis”) in both spaces and the specific vaccine that the traveler received in the box.

(6) The clinician administering the polio vaccine should sign their name and indicate their professional status. If transcribing the record of a polio vaccine administered by another clinician in the past 12 months, the transcribing clinician should clearly record the administering clinician’s name and professional status and sign their own name.

(7) The certificate of polio vaccination is valid from the date of vaccination for 1 year.

For Meningococcal Vaccine

(4) Print “Meningococcal” in both spaces and the specific vaccine that the traveler received in the box.

(6) The clinician administering the meningococcal vaccine should sign their name and include their professional status. If transcribing the record of a meningococcal vaccine administered by another clinician in the past 5 years (3 years for polysaccharide vaccine), the transcribing clinician should clearly record the administering clinician’s name and professional status and sign their own name.

(7) For Hajj and Umrah pilgrims, the vaccine must have been administered between 10 days to 5 years (3 years for polysaccharide vaccine) before arrival to Saudi Arabia.

Clinicians may reissue a replacement ICVP to the traveler if they can confirm that the traveler’s vaccine information is accurate.

For All Vaccines

In addition to following all directions in the How to Fill Out an ICVP section, follow these steps to ensure certain sections of the replacement ICVP are correctly filled out

• Date: Enter the date of the original vaccination, not the date of reissuance.
• Signature and professional status of supervising clinician: The clinician who has confirmed the traveler’s information and is reissuing the ICVP should sign.
• Manufacturer and batch no. of vaccine or prophylaxis: Print manufacturer name and lot number.
• For Yellow Fever Vaccine Only: Official stamp of the administering center: The Uniform Stamp of the vaccinating center reissuing the ICVP card should appear in this box.

For international travelers with a medical contraindication to a required vaccine, it is up to the discretion of the clinician to provide them with a medical waiver. Advise the traveler that the destination country might not accept a medical waiver. Acceptance of the medical waiver is at the discretion of the destination country.

To improve the likelihood that border officials at a travelers’ destination will accept a medical waiver and approve entry, travelers should

• Obtain specific and authoritative advice from the embassy or consulate of the destination country or countries.
• Request documentation of requirements for waivers from embassies or consulates and present these, along with the completed Medical Contraindication to Vaccination section of the ICVP.

How to Fill Out an Exemption (Medical Waiver)

Complete and sign the “Medical Contraindications to Vaccination” section of the ICVP. Reasons other than medical contraindications are not acceptable for exemption from vaccination. Yellow fever vaccine providers should validate medical exemptions to yellow fever vaccine using the Uniform Stamp of the yellow fever vaccination center.

Clinicians should also provide the traveler with a signed and dated exemption letter on letterhead stationery, clearly stating the contraindications to vaccination (e.g., age, diagnosis of an immunocompromising condition, allergic reaction). For medical contraindications to yellow fever vaccine, include on the exemption letter an imprint of the Uniform Stamp used by the yellow fever vaccination center to validate the ICVP.

Yellow Fever

Yellow fever vaccine is contraindicated for people with certain underlying health conditions because of the increased risk for serious adverse events. Visit CDC’s Yellow Book chapter: Yellow Fever or the Yellow Fever Vaccine Recommendations webpage.

Do not administer IPV to people who have experienced a life-threatening allergic reaction after a dose of IPV or a severe allergy to any part of this vaccine. For moderately or severely ill people, delay vaccine administration until they recover. Visit the CDC Yellow Book chapter: Polio or the Polio Vaccination webpage for more information on who should not get the polio vaccination.

Meningococcal

MenACWY vaccines should not be administered to people who have experienced a life-threatening allergic reaction after a previous dose of the meningococcal vaccine or a severe allergy to any part of the vaccine. Pregnant people and people who are moderately or severely ill should talk with their healthcare provider before receiving the vaccine. Visit the CDC Yellow Book chapter: Meningococcal Disease or the Meningococcal Vaccine webpage for more information on who should not get the meningococcal vaccine.

ICVPs are available for purchase from the Government Printing Office bookstore. Individual copies are not available. To order, please visit U.S. Government Bookstore or call toll-free (866) 512-1800. Packages of 25 are available for $25 for the United States and $35 for international. Delivery time for orders varies based on shipping options. To have orders mailed via a shipping service, please place your order by phone.

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Travel Vaccines and Advice for the Philippines

The Philippines is made up of over 7,000 islands, with views and activities to suit every traveller’s preferences. There are seasides perfect for sun tanning, diving, boating, kayaking, surfing or even kiteboarding.

More inland, there is rock climbing and tonnes of ziplines to explore. In the cities, travellers will be able to appreciate the Spanish-Filipino architecture, historical buildings and welcoming people.

Do I Need Vaccines for Philippines?

See the bullets below to learn more about some of these key immunisations:

• Hepatitis A – Food & Water – Recommended for most travellers to the region, especially if unvaccinated.
• Hepatitis B – Blood & Body Fluids – Recommended for travellers to most regions.
• Tetanus – Wounds or Breaks in Skin – Recommended for travellers to most regions, especially if not previously vaccinated.
• Typhoid – Food & Water – Jab lasts 3 years. Oral vaccine lasts 5 years, must be able to swallow pills. Oral doses must be kept in refrigerator.
• Cholera – Food & Water – Recommended for travel to most regions.
• Yellow Fever – Mosquito – Required if travelling from a country with risk of yellow fever transmission.
• Japanese Encephalitis – Mosquito – Recommended depending on itinerary and activities. Recommended for extended travel, recurrent travellers and travel to rural areas. Present throughout country. Most cases from April to August.
• Rabies – Saliva of Infected Animals – High risk country. Vaccine recommended for long-stay travellers and those who may come in contact with animals.
• Polio – Food & Water – Recommended for some travellers to this region. Single adult booster recommended.

See the tables below for more information:

The Philippines is home to a few different mosquito-borne diseases. Travellers should consider Japanese encephalitis vaccination and antimalarials for some popular regions of the country. Dengue and chikungunya are present in many areas. Be sure to bring and use insect repellents and insect netting.

Visit our vaccinations page to learn more. Travel safely with Passport Health and schedule your appointment today by calling or book online now .

Do I Need a Visa or Passport for Philippines?

No visa is required for stays under 30 days in the Philippines. A visa obtained before travel will allow travellers to stay for 59 days. Proof of onward or return travel may be required at entry.

Passports must be valid for at least the duration of your stay. Proof of yellow fever vaccination may be required if you are travelling from a region where yellow fever is present.

Sources: Embassy of the Philippines and GOV.UK

What is the Climate Like in Philippines?

The Philippines has a tropical climate, with hot and humid weather throughout the year. The temperature generally ranges from 25 to 30 degrees depending on the region. Some of the most popular tourist destinations in the Philippines include Boracay Island, Palawan, Cebu, Manila, and Siargao Island.

The best time to visit these destinations varies depending on the region. December to May is generally the best time to visit, as the weather is dry and sunny. The rainy season runs from June to November, and typhoons can occur during this period. March to October is the best time to visit Siargao Island, while November to April is the best time to visit Batanes.

Visitors should prepare for hot and humid weather, and pack appropriate clothing and sunscreen. It is also recommended to bring rain gear if visiting during the rainy season. Despite occasional weather challenges, the Philippines is a beautiful and diverse country with plenty to offer. From pristine beaches to cultural landmarks and delicious cuisine, there is something for everyone to enjoy.

How Safe is Philippines?

The government of the UK warns against all non-essential travel to the Sulu Archipelago and through the southern Sulu Sea. Travellers should also be very cautious when travelling to Mindanao, as there have been terrorist threats, insurgent activities, and kidnappings.

Pickpocketing, hole-in-the-wall card fraud, and con games are common.

Travellers should avoid carrying unnecessary valuables with them. Be cautious whilst travelling and travel with a partner when possible. Do not accept a ride from a taxi that has already accepted another passenger or use ATMs with unusual coverings attached to the card receiver.

Visiting Cebu Island

Cebu Island is one of the most popular tourist destinations in the Philippines.

Cebu Island has a rich history and culture that is evident in its many historic sites and landmarks. Visitors can explore the iconic Magellan’s Cross, which marks the spot where Ferdinand Magellan first set foot in the Philippines in 1521.

The island is also known for its beautiful beaches and water activities. Visitors can enjoy swimming, snorkeling, and diving in the crystal-clear waters or take a boat tour to explore nearby islands and islets.

Cebu also has a vibrant nightlife and delicious local cuisine. Visitors can sample a variety of local dishes, including the famous Cebu lechon (roast pig). Many visitors choose to party the night away in the island’s many bars and nightclubs.

A trip to Cebu Island offers visitors the perfect combination of history, culture, natural beauty, and fun.

What Should I Pack for Philippines?

The Philippines is a beautiful and popular destination. It is key to ensure you bring everything with you to fully enjoy your trip.

• Money Belt – Due to the amount of pick-pocketing that occurs, a money belt will allow you to keep your money and passport safe.
• Insect Spray – The climate in the Philippines is hot and humid. This creates a breeding ground for insects, especially mosquitoes.
• Cash – Because of frequent hole-in-the-wall frauds, it is best to stick to avoid withdrawing cash if possible.
• Umbrella – During the rainy season there will be frequent warm rains and an umbrella will serve to keep you dry during these showers.

Embassy of the United Kingdom in the Philippines

If you are in the Philippines and have an emergency (for example, been attacked, arrested or someone has died) contact the nearest consular services. Contact the embassy before arrival if you have additional questions on entry requirements, safety concerns or are in need of assistance.

British Embassy Manila 120 Upper McKinley Road, McKinley Hill Taguig City Manila 1634 Manila Philippines Telephone: +63 2 858 2200 Emergency Phone: +63 2 858 2200 Fax: +63 2 858 2216 Email: [email protected]

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On This Page: Do I Need Vaccines for the Philippines? Do I Need a Visa or Passport for the Philippines What is the Climate Like in the Philippines? How Safe is the Philippines? Visiting Dahilayan Adventure Park What Should I Pack To the Philippines? Embassy of the United Kingdom in the Philippines

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Philippines

Travel Advisory July 24, 2023

Philippines - level 2: exercise increased caution.

Reissued with obsolete COVID-19 page links removed.

Exercise increased caution to the Philippines due to  crime, terrorism, civil unrest, and kidnapping.  Some areas have increased risk. Read the entire Travel Advisory.

Do Not Travel to:

• The Sulu Archipelago, including the southern Sulu Sea, due to  crime, terrorism, civil unrest,  and  kidnapping .
• Marawi City in Mindanao due to  terrorism  and  civil unrest .

Reconsider Travel to:

• Other areas of Mindanao due to  crime, terrorism, civil unrest,  and  kidnapping .

Country Summary : Terrorist and armed groups continue plotting possible kidnappings, bombings, and other attacks in the Philippines. Terrorist and armed groups may attack with little or no warning, targeting tourist locations, markets/shopping malls, and local government facilities. The Philippine government has declared a “State of National Emergency on Account of Lawless Violence in Mindanao.”

Read the  country information page  for additional information on travel to the Philippines.

If you decide to travel to the Philippines:

• Monitor local media for breaking events and adjust your plans based on new information.
• Avoid demonstrations. 
• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive Alerts and make it easier to locate you in an emergency.   
• Follow the Department of State on  Facebook  and  Twitter .   
• Review the  Country Security Report  for the Philippines.
• Visit the CDC page for the latest  Travel Health Information  related to your travel.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .

The Sulu Archipelago and Sulu Sea – Level 4: Do Not Travel

Terrorist and armed groups continue to conduct kidnappings on land and at sea for ransom, bombings, and other attacks targeting U.S. citizens, foreigners, civilians, local government institutions, and security forces.

The U.S. government has limited ability to provide emergency services to U.S. citizens in the Sulu Archipelago and Sulu Sea as U.S. government employees must obtain special authorization to travel to those areas.

Visit our website for  Travel to High-Risk Areas .

Marawi City in Mindanao – Level 4: Do Not Travel

Civilians are at risk of death or injury due to conflict between remnants of terrorist groups and Philippine security forces in Marawi.

The U.S. government has limited ability to provide emergency services to U.S. citizens in Mindanao as U.S. government employees must obtain special authorization to travel there.

Mindanao – Level 3: Reconsider Travel

The Philippine government maintains a state of emergency and greater police presence in the Cotabato City area, and in the Maguindanao, North Cotabato, and Sultan Kudarat provinces.

Terrorist and armed groups continue to conduct kidnappings, bombings, and other attacks targeting U.S. citizens, foreigners, civilians, local government institutions, and security forces.

Embassy Messages

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Quick Facts

Sufficient space for an entry visa stamp.

No (for tourist travel under 30 days).

Required for travelers from countries with yellow fever.

50,000 pesos/$10,000.

Embassies and Consulates

U.s. embassy manila.

1201 Roxas Boulevard Manila, Philippines 1000 Telephone: + (63) (2) 5301-2000 Emergency After-Hours Telephone: + (63) (2) 5301-2000  Fax: +  (63) (2) 5301-2017 Email:   [email protected]

U.S. Consular Agency - Cebu City Ground Level, Waterfront Hotel Salinas Drive Lahug, Cebu City Philippines 6000 Telephone:  + (63) (32) 231-1261 Emergency After-Hours Telephone: Please contact the U.S. Embassy in Manila: + (63) (2) 301-2000  Fax: +(63) (32) 231-0174 Email:   [email protected]

Destination Description

See the Department of State’s Fact Sheet on Philippines for information on U.S.-Philippines relations. 

Entry, Exit and Visa Requirements

Visit the website of the  Embassy of the Republic of the Philippines  in Washington, D.C., for the most current visa information.

If you remain in the Philippines beyond the “admit until” date stamped in your passport by immigration authorities, you may be subject to fines and detention by the  Philippine Bureau of Immigration (BI).

Certain foreigners must apply for an  Emigration Clearance Certificate  (ECC) from BI before they may depart the Philippines.

See the Philippine Bureau of Immigration  (BI)'s website for information about Philippine visas, exit clearances, and Alien Certificate Registration (ACR). 

See the  Philippine Retirement Authority  (PRA)'s website for information about the Special Retiree Resident Visa (SRRV).  

U.S. citizens who intend to work in the Philippines should contact the Philippines Department of Labor and Employment (DOLE) for information.

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors or foreign residents of the Philippines. 

We advise all U.S. citizens against traveling with potentially prohibited items, such as firearms, on their person or in their checked baggage. While at the airport or traveling in country, possession of prohibited items such as live or spent ammunition or firearms, or anything resembling such items -- whether it be a souvenir, gift, or artifact – may subject the traveler to prosecution and stringent penalties by local authorities.  Learn more about how to avoid problems when traveling abroad with firearms.

Check with your airline to determine whether a particular item is allowed for transport, as well as with the appropriate authorities in the Philippines – such as the  Philippine National Police  and  Bureau of Immigration  – as well as the appropriate authorities in any transit countries.

You can find information on  dual nationality ,  prevention of international child abduction , and  customs regulations  on our website.

Safety and Security

Terrorism:  Terrorist groups, and those inspired by such organizations, are intent on attacking U.S. citizens abroad. Terrorists are increasingly using less-sophisticated methods of attack – including knives, firearms, and vehicles – to target crowds more effectively. Frequently, their aim is unprotected or vulnerable targets, such as:

• High-profile public events (sporting contests, political rallies, demonstrations, holiday events, celebratory gatherings, etc.)
• Hotels, clubs, and restaurants frequented by tourists
• Places of worship
• Shopping malls and markets
• Public transportation systems (including subways, buses, trains, and scheduled commercial flights)

U.S. citizens should remain alert to the potential for explosions and bombings as part of pre-planned attacks, as well as the threat of kidnapping.

Terrorist and armed groups continue plotting possible kidnappings, bombings, and other attacks in the Philippines. Terrorist and armed groups may attack with little or no warning, targeting tourist locations, markets/shopping malls, and local government facilities.

The Philippine government has declared a “State of National Emergency on Account of Lawless Violence in Mindanao.” On August 24, 2020, dual suicide bombings in Jolo, Sulu, Mindanao, killed 15 people and injured 77 others.

For more information, please visit our website  here .

Crime:  Confidence games (con games), pickpocketing, Internet scams, and credit/ATM card fraud are common. Be wary of unknown individuals who attempt to befriend you, especially just after you arrive in country. Do not accept food, drinks, or rides in private vehicles from strangers, even if they appear to be legitimate. Solo travelers have been drugged and robbed by strangers after accepting an invitation to visit a tourist destination.

Kidnappings, physical assaults, murder-for-hire, and other violent crimes occur in the Philippines. Philippine government law enforcement agencies are engaged in a nationwide counter-narcotics campaign that has resulted in a sharp increase in violence between police and individuals suspected of involvement in the drug trade. As part of this campaign, law enforcement is engaged in aggressive search and buy-bust operations that could affect foreigners.

Taxis or ride-sharing applications are the recommended form of public transportation. However, taxi drivers and/or individuals using stolen taxi cabs have committed robberies. Ask the hotel, restaurant, and/or business establishment to call a reliable taxi service for you.

• Do not enter a taxi if it has already accepted another passenger.
• Request that the taxi driver use the meter to record your fare.
• Wait for another cab if the driver is unwilling to comply with these requests.
• Make a mental note of the license plate number of your taxi, or text it to someone, should there be a problem.

When driving in the city, make certain that vehicle doors are locked and windows are rolled up.

Travelers have been stopped and robbed shortly after leaving Manila Ninoy Aquino International Airport in a taxi or private vehicle. 

One common form of credit/ATM card fraud involves an illicit electronic device attached to ATM card readers that retrieves and records information, including the PIN, from a card's magnetic strip. Refer to the Overseas Security Advisory Council (OSAC) website for more  information .

International Financial Scams:  See the  Department of State  and the FBI pages for information on scams.

Internet romance and financial scams are prevalent in the Philippines. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Scammers almost always pose as U.S. citizens who have no one else to turn to for help. Common scams include:

• Romance/online dating
• Money transfers
• Lucrative sales
• Gold purchase
• Contracts with promises of large commissions
• Grandparent/relative targeting
• Free trip/luggage
• nheritance notices
• Work permits/job offers
• Bank overpayments

Victims of Crime:   U.S. citizen victims of sexual assault are encouraged to contact the U.S. Embassy for assistance.

Report crimes to the local police at the 911 hotline and contact the U.S. Embassy at +(63)(2) 5301-2000. Remember that local authorities are responsible for investigating and prosecuting the crime.

See our webpage on  help for U.S. victims of crime overseas .

• Help you find appropriate medical care.
• Assist you in reporting a crime to the police.
• Contact relatives or friends with your written consent.
• Provide general information regarding the victim’s role during the local investigation and following its conclusion.
• Provide a list of local attorneys.
• Provide our information on  victim’s compensation programs in the U.S.
• Provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution.
• Help you find accommodation and arrange flights home.
• Replace a stolen or lost passport.

Domestic Violence:  U.S. citizen victims of domestic violence are encouraged to contact the Embassy for assistance.

Tourism:   Please check with the  Philippine Department of Tourism  before traveling. The safety standards you might expect of transport and tour operators, including adventure activities such as diving, are not always met. Sufficient safety equipment may not be provided, and recommended maintenance standards and safety precautions may not be observed. Always use available safety equipment, such as lifejackets or seatbelts, even if others do not. If appropriate safety equipment is not available, use another provider. In the event of an injury, appropriate medical treatment is widely available throughout the country. Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and provide life-saving assistance. U.S. citizens are encouraged to purchase medical evacuation insurance . If you are planning to dive, the  Diver’s Alert Network (DAN)  provides information on diving accident management. 

Local Laws & Special Circumstances

Criminal Penalties:  You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities, prior to practicing or operating a business.

The judicial process in the Philippines typically is lengthy, extending for years rather than weeks or months, and individuals charged with a crime can be held in indefinite pre-trial detention as their case makes its way through the judicial system. Penalties for possessing, using, or trafficking in illegal drugs in the Philippines are severe.

Convicted offenders can expect long jail sentences and heavy fines.

If a traveler is found to have any amount of drugs on his or her person, or nearby, when arriving or departing from the Philippines, he or she will be charged with trafficking. Trafficking is a non-bailable charge, and the maximum penalty is life imprisonment. If you intend to enter the Philippines with a prescribed controlled substance (e.g., medical marijuana), obtain clearance from the Philippine government first. 

Since June 2016, Philippine authorities have conducted a public campaign against illegal drugs. This has resulted in armed confrontations between authorities and suspected drug dealers and users.

Always carry a copy of your passport in the event that you are asked about your citizenship. You may be questioned by authorities if you take pictures of certain buildings, especially government buildings or military installations. Driving under the influence of alcohol or drugs could land you immediately in jail.

The Philippine Bureau of Immigration (BI) may consider the participation of foreigners in demonstrations or political rallies in the Philippines to be a violation of the terms of admission. Foreign nationals who participate in demonstrations, political rallies, or other activity deemed anti-government in nature may be detained and deported for violating Philippine immigration laws.

In the Philippines, any adult in the company of a minor under 12 years old who is not related within the “fourth degree” may be subject to a severe penalty. U.S. citizens should be aware of this law both to avoid unlawful behavior and to protect themselves against potentially frivolous accusations.

Furthermore, some laws are also prosecutable in the United States, regardless of local law. For examples, see our website on  crimes against minors abroad  and the Department of Justice  website.

Arrest Notification:  If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy immediately. See our  webpage  for further information.

Counterfeit and Pirated Goods:  Although counterfeit and pirated goods are prevalent in many countries, they may still be illegal according to local laws. You may also pay fines or have to give them up if you bring them back to the United States. See the  U.S. Department of Justice website for more information.

Faith-Based Travelers:  See the following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report  – see country reports
• Human Rights Report  – see country reports
• Hajj Fact Sheet for Travelers
• Best Practices for Volunteering Abroad

LGBTQI+ Travelers: There is no prohibition on entry into the Philippines by LGBTQI+ individuals. Transgender travelers should be aware that immigration officials may require supporting documents if the gender in the traveler’s passport does not reflect the gender expression of a transgender person. According to Philippine law, an individual’s sex must match that assigned at birth as reflected on the official birth certificate, even in cases of post-operative sex reassignment.

Same-sex relationships are not illegal in the Philippines, but they lack legal recognition. No federal law prohibits discrimination against LGBTQI+ individuals. Several cities, however, have passed local ordinances protecting LGBTQI+ rights. Despite these legislative efforts, LGBTQI+ individuals continue to face discrimination and harassment.

See our  LGBTQI+ Travel Information  page and section 6 of our  Human Rights Report  for further details.

Travelers with Disabilities:  Streets, buildings, and public transportation may lack facilities for persons with disabilities. Most public buildings are inaccessible to persons with physical disabilities or mobility impairments.  Government efforts to improve access to transportation for persons with disabilities are limited due to weak implementing regulations.

There are local stores in the Philippines for durable medical equipment (DME) and some pharmacies also carry limited medical supplies and equipment.

• For information regarding disability laws, please visit the Philippines National Council on Disability Affairs website.

Students:  See our  Students Abroad  page and .

Women Travelers:  See our travel tips for  Women Travelers .

For emergency services in the Philippines, dial 911.

Ambulance services are not widely available, and training and availability of emergency responders may be below U.S. standards. Not all ambulances are equipped with state-of-the-art medical equipment.

We do not pay medical bills.  Be aware that U.S. Medicare/Medicaid does not apply overseas. Most hospitals and doctors overseas do not accept U.S. health insurance.  For more information about TRICARE medical services overseas (a health care program for uniformed service members, retirees, and their families), including possible vaccinations, please visit their Tricare-overseas website . 

Medical Insurance:  Make sure your health insurance plan provides coverage overseas. Most care providers overseas only accept cash payments. See  our webpage  for more information on insurance overseas. Visit the  U.S. Centers for Disease Control and Prevention  for more information on type of insurance you should consider before you travel overseas.

We strongly recommend supplemental insurance to cover medical evacuation.

Always carry your prescription medication in original packaging, along with your doctor’s prescription. Check with the Philippine Bureau of Customs to ensure the medication is legal in the Philippines.

Vaccinations:  Be up-to-date on all  vaccinations  recommended by the U.S. Centers for Disease Control and Prevention.

Further health information:

• World Health Organization
• U.S. Centers for Disease Control and Prevention  (CDC)

Air Quality: Visit AirNow Department of State for information on air quality at U.S. Embassies and Consulates.

The U.S. Embassy maintains a  list of doctors and hospitals  in the Philippines. We do not endorse or recommend any specific medical provider or clinic.

Health facilities in general:

• Adequate health facilities are available throughout the country but health care in rural areas may be below U.S. standards.
• Public medical clinics lack basic resources and supplies.
• Hospitals and doctors often require payment “up front” prior to service or admission.
• Patients bear all costs for transfer to or between hospitals.
• Psychological and psychiatric services are limited, even in the larger cities, with hospital-based care only available through government institutions.
• Hospitals usually require advance payment or proof of adequate insurance before admitting a patient.  
• U.S. citizens have lodged a large number of complaints about unethical business practices, prices, and collection measures against some of the  hospitals in the Philippines. Travelers should make efforts to obtain complete information on billing, pricing, and proposed medical procedures before agreeing to any medical care.  
• Be aware that some hotels or resorts may have exclusive agreements with medical providers, which may limit your choices in seeking emergency medical attention. 
• Medical staff may speak little or no English. 
• Generally, in public hospitals only minimal staff is available overnight in non-emergency wards. Consider hiring a private nurse or having family spend the night with the patient, especially a minor child.

Medical Tourism and Elective Surgery:

• U.S. citizens have suffered serious complications or died during or after having cosmetic or other elective surgery.
• Medical tourism is a rapidly growing industry. People seeking health care overseas should understand that medical systems operate differently from those in the United States and are not subject to the same rules and regulations. Anyone interested in traveling for medical purposes should consult with their local physician before traveling and visit the  U.S. Centers for Disease Control and Prevention  website for more information on medical tourism.
• We strongly recommend  supplemental insurance  to cover medical evacuation in the event of unforeseen medical complications.
• Your legal options in case of malpractice are very limited in the Philippines.
• Although the Philippines has many elective/cosmetic surgery facilities that are on par with those found in the United States, the quality of care varies widely. If you plan to undergo surgery in the Philippines, make sure that emergency medical facilities are available and professionals are accredited and qualified. 

Pharmaceuticals:

• Exercise caution when purchasing medication overseas. Pharmaceuticals, both over the counter and requiring prescription in the United States, are often readily available for purchase with few controls. Counterfeit medication is common and may prove to be ineffective, the wrong strength, or contain dangerous ingredients. Medication should be purchased in consultation with a medical professional and from reputable establishments.
• U.S. Customs and Border Protection and the Food and Drug Administration are responsible for rules governing the transport of medication to the United States. Medication purchased abroad must meet their requirements to be legally brought back into the United States. Medication should be for personal use and must be approved for usage in the United States. Please visit the  U.S. Customs and Border Protection  and the  Food and Drug Administration  websites for more information.

Water Quality:

In many areas, tap water is not potable. Bottled water and beverages are generally safe, although you should be aware that many restaurants and hotels serve tap water unless bottled water is specifically requested. Be aware that ice for drinks may be made using tap water.

Adventure Travel:

• Visit the U.S. Centers for Disease Control and Prevention website for more information about  Adventure Travel .

The following diseases are prevalent:

• Tuberculosis
• Chikungunya
• Visit the U.S. Centers for Disease Control and Prevention website for more information about  Resources for Travelers  regarding specific issues in the Philippines.

Air Quality:

• Air pollution is a significant problem in several major cities in the Philippines. Consider the impact seasonal smog and heavy particulate pollution may have on you and consult your doctor before traveling if necessary.

Travel and Transportation

Road Conditions and Safety:  Vehicle traffic is dense and unpredictable. The road system is frequently congested, and drivers are often undisciplined. Consider the risks of driving your own vehicle if you are not used to Philippine road conditions. Avoid driving off the national highways and other paved roads, especially at night. Be extra vigilant when crossing the street. Do not expect vehicles to stop.

Traffic Laws:  If you are involved in an accident, contact the local police, and attempt to stay inside your car until the police arrive before engaging with the other driver. Do not attempt to negotiate with drivers until police arrive. Drivers often ignore or do not yield to emergency vehicles, which may delay their arrival to the scene of an accident.

Always have a valid driver’s license and relevant documents with you when driving. Please review the following notices circulated by the Metropolitan Manila Development Authority (MMDA) to avoid scams and requests for bribes from apprehending officers:  List of Traffic Violations and Penalties,  No Contact Traffic Apprehension Policy,   and Procedure in Settling Traffic Violations  The MMDA also publishes guidelines on  what to do during vehicular accidents . 

Public Transportation:  Exercise caution while traveling by inter-island ferryboats or other public transportation. Avoid overcrowded or unsafe transport. There have been 19 major inter-island ferryboat accidents since 2012, two with significant loss of life. U.S. government employees are advised not to use inter-island ferry boat services unless they are the only means of transportation available. There have also been a series of bus accidents due to poor bus maintenance or driver error. While taxis are the recommended form of public transportation, there have been safety issues using taxis. Please refer to our Safety and Security section for more information.

See our  Road Safety page  for more information. Visit the  Philippine Department of Tourism website , the national authority responsible for road safety.

Aviation Safety Oversight:  The U.S. Federal Aviation Administration (FAA) has assessed the government of the Philippine’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of the Philippine’s air carrier operations. Further information may be found on the  FAA’s safety assessment page.

Maritime Travel:  Mariners planning travel to the Philippines should also check for U.S. maritime advisories and alerts . Information may also be posted to the  U.S. Coast Guard homeport website  and the  NGA broadcast warnings .

For additional travel information

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
• Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
• See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
• Follow us on  Twitter  and  Facebook .
• See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in Philippines . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

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Philippines vaccine requirements: Do I need a vaccine to travel to Philippines?

If you’re thinking about the Philippines as your next destination , we can confirm that COVID-19 vaccination passports or certificates are not mandatory to enter the Philippines anymore.

However, you must acquire the Philippines eArrival Card before your trip. It is mandatory to fill out this health document before boarding the plane or upon arrival.

You can obtain your Philippines eArrival Card with us, or via the official eTravel Portal .

Do I need a COVID vaccine to travel to the Philippines?

For international arrivals in the Philippines, a presentation of vaccination status, negative test, and vaccination certificate for COVID-19 is no longer required. All arriving international travelers are accepted regardless of their vaccination status.

Remember to get vaccinated against hepatitis, rabies, typhoid, yellow fever, and Japanese encephalitis before entering the Philippines. You can read more about these requirements here .

What is the Philippines eArrival Card?

The Philippines eArrival Card also known as the eTravel and previously the Health Pass, is a mandatory health declaration form for travelers wishing to enter the country. This requirement applies to all travelers entering the Philippines, regardless of nationality or health status.

The health pass must be filled out before borading the plane or on arrival to the country.

Please note that the Philippines eArrival Card is NOT a substitute for a visa . You will still need to apply for a visa to enter the country, if applicable to your nationality. Please check all visa requirements at your local embassy or consulate. You can use our visa checker tool to see your specific nationalities requirements to enter the country.

How can I apply?

Complete the online form and select a processing time (Standard, Rush, or Super Rush).

Double-check your information and confirm everything is correct. Pay with a credit/debit card.

Attach any required documents and click apply!

Our team will process your application and send you the Philippines Arrival card to your email inbox.

It is important to remember that the Philippines Arrival Card must be presented to the immigration agents upon arrival or prior to departure. Therefore, it is recommended that you save the Health Pass QR code to your mobile device or print it out , in case you do not have internet access.

It is advisable to apply before arriving in the Philippines to save time at the airport.

What is the validity of the Philippines eArrival Card

The Philippines eArrival Card is a single-entry document and is valid for 30 days from the date of issue. This means you need to use it within this time frame.

Required documents and information to apply with us

You need to have the following items ready:

A valid passport - Provide us with a scanned copy of the personal information page. Your passport must be valid for at least 6 months from the date of arrival to the Philippines.

An email address - We will send the approved Arrival Card to your email inbox.

A payment method - Pay for our professional service with a credit/debit card.

Do I need a Philippines eArrival card to transit through the Philippines?

No. Transiting travelers who do not plan to enter the country are not required to present the Philippines Health Pass. However, if you do have to leave the airport and enter the country for any reason, you can request the form at the airport and fill it out there.

I have some doubts. Who should I contact?

Reach out to our customer support agents via chat or WhatsApp .

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• iVisa is NOT affiliated with any government agency. This site does not provide legal advice and we are not a law firm. None of our customer service representatives are lawyers and they also do not provide legal advice. We are a private, internet-based travel and immigration consultancy provider dedicated to helping individuals travel around the world. You may apply by yourself directly on the various government websites. The source of information: https://immigration.gov.ph/