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CITY ENCOURAGES ENTRIES TO THE DURBAN TOURISM AWARDS

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  • February 10, 2022
  • By Thulani Zungu
  • Press release

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The City of Durban wishes to encourage businesses and the general public in the tourism and hospitality sector, to enter businesses for the inaugural Durban Tourism awards, scheduled to take place in May 2022.  

The awards are aimed at recognizing the businesses who have shown resilience whilst encouraging others to constantly explore innovative ways in     which they can adapt to the dynamic conditions that influence our industry globally.  

Mayor, Cllr Mxolisi Kaunda said the tourism and hospitality sector is among the key priority areas that the City will be focusing on in their endeavor to revive the economy.

“The Tourism and hospitality sector is among those that were the hardest hit by the pandemic yet it is one of the key economic development drivers for the City. We have therefore decided to go on an aggressive marketing drive to revive the sector and help businesses to adapt in the new normal.  The purpose of these awards therefore is to encourage them to continue to thrive and take up their rightful place as one of the leading economic drivers. We encourage businesses to enter the awards and the general public to nominate business that they think were innovative enough to adapt to these new conditions,” explained Kaunda.

Entry forms will be available across all Durban Tourism online and digital platforms @DBNTourism or go to www.durbantourismawards.com

Entries are now open for establishments in the following categories;

  • Focus Area: Upcoming Film-Makers Award
  • It recognizes upcoming, outstanding, unique, impactful people and organisations that have produced, script written and directed films in the past 5 years that have showcased Durban in their film as the destination of choice.
  • Focus Area: Service Excellence
  • The Accommodation Awards are based on the TGCSA definition of accommodation establishments. Accommodation awards includes Backpacker, Bed & Breakfast, Caravan & Camping, Country House, Guest House, Hotel, Lodge, Self-catering: Exclusive Use, Self Catering that are members of CTO’s within Durban.
  • MESE Awards will include Meetings, Exhibitions, and Special Events venues.
  • Visitor Experiences Awards will include Scenic Beauty, Roots and Culture, Adventure and Activities, Wildlife, Lifestyle, Beach Experience and Lap of Luxury.
  • Tourist Guides Awards will include Nature Guides, Adventure Guides and Culture Guides.
  • Tour Operators Awards – includes Emerging and Established.

Please note public nominations link will be sent through on the www.durbantourismawards.com website to vote for the best product experience in each category for the Focus Area: Service Excellence

  • Focus Area: Sustainable Development
  • Universal Accessibility Awards are based on the Tourism Grading Council of South Africa (TGCSA) definition of Universal Accessibility (Hearing, Mobility, Visual and General).
  • Green Tourism Awards are based on products that have adhered to the impact of climate change and have placed emphasis on the environmental impact and green sustainable solutions in their businesses.
  • Focus Area : Entrepreneurship
  • (Emerging Tourism Entrepreneur of the Year Award) recognizes black owned SMMEs who have achieved notable success since starting up.
  • Special Achievement Award – The Mayor’s Choice
  • This award will focus on 3 categories
  • The product attracts visitors to the City. (increase in economic spend and Contribution to the City’s GDP
  • Creating more jobs
  • Internationally claimed
  • This award will not be contested but it will be a prestigious award to recognizing a tourism product that has stood the test of time. This will look at:
  • Consistent Business Retention and Business Expansion
  • Business Model and brand Sustainability
  • Remaining Competitive in its offering
  • The extent of the radical economic transformation role played by the business.
  • The extent of business resilience under the Covid-19 circumstances.
  • The legacy mark by that tourism product/ business.

IMPORTANT DATES FOR NOTING:

  • 25 TH February 2022: Closing dates to entries to the Awards by Tourism Business
  • 7 th March till the 11 th  March 2022, the public voting link will be set up on the website for a week public voting – intra-provincial, provincial, regional, international to vote. only for the public excellence category
  • Judges will then start the judging process on the 22 nd March  (first screening)
  • Second screening – physical checks of the top 7 in each category and each focus group – 28 th – 31 st  March 2022
  • Final judging process will then occur – listing the finalist and 4 runner up in each focus group in each category by 8 th April 2022.

durban tourism business awards

The 3RD Annual

Durban Tourism Business Awards

Durban Businesses on the move

About Durban Tourism Business Awards

The Durban Tourism Business Awards is the brainchild of Durban Tourism which is the eThekwini Municipality’s marketing wing mandated to position the city as the destination of choice. The Awards traces its roots back to 2021. This year, they will be hosted for the third time with the core aim of encouraging excellence, innovation and healthy competition within the local tourism sector thus positioning destination Durban utilising quality products.

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Entries Close: 23 Feb 2024

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‘first ever’ durban tourism business awards set for may.

The city of Durban will play host to the first ever Durban Tourism Business Awards this May.

Durban, KwaZulu-Natal

What are the Durban Tourism Business Awards?

The awards are a way to reward excellence and innovation in the tourism sector, as well as boost the tourism economy after a tough two years due to COVID-19. Around 200 tourism business owners entered their tourism products for voting since the awards opened in December last year. The next phase, which took place from 11 to 18 March, saw the public vote for their favourite tourism products.

According to  Tourism Update , some of the award categories open for public vote were Rickshaw Pullers, Tour Operators, Accommodation, Visitor Experiences, Tourist Guides, and Meetings, Exhibitions, and Special Events venues.

durban tourism business awards

The awards also has ten categories in total, others include Upcoming Film-Makers Award, Sustainable Development Award, Entrepreneurship Award, and the Special Achievement Award.

According to the  Durban Tourism Awards website , the idea behind the awards is to use the platform to ensure that Durban remains the destination of choice for new and repeat visitors, domestically and internationally.

The purpose of these awards is also to thank tourism businesses who have shown resilience throughout the pandemic, whilst encouraging others to constantly explore new ways in which to adapt to the dynamic conditions that influence the tourism industry.

The awards will be judged by several tourism industry heads, including John Aritho, Chairman of the Tourism Forum, Durban Chamber of Commerce and Industry, Paul Paine, Chairperson of 1000 Hills Community Tourism Organisation and Ms. Phindile Makwakwa, CEO of Tourism KwaZulu-Natal.

The awards show will be streamed lived on various digital platforms including Durban Tourism social media pages. Date is to be announced.

ALSO READ:   Tom Cruise bringing life back into SA tourism industry

Sundeeka Mungroo

Sundeeka Mungroo

Sundeeka Mungroo is a content writer, foodie and all-round adventure-seeker. She's a graduate of the University of South Africa with a Bachelor of Arts degree in English Literature, and has worked as a copywriter and editor in the digital marketing industry. Sundeeka currently writes for I Love South Africa and The South African. She lives in the beautiful Mother City and loves exploring all that South Africa has to offer.

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1000 Hills Tourism

Inaugural Durban Tourism Business Awards.

durban tourism business awards

1000 Hills Community Tourism Organisation Chairperson, Paul Paine, was one of seven judges in the inaugural Durban Tourism Business Awards held at the Inkosi Albert Luthuli International Convention Centre (ICC) on Wednesday 15 June, presented by eThekwini Municipality, and hosted by EThekwini Mayor Councilor Mxolisi Kaunda.

It is believed that Durban is the first Metro in South Africa to have created Tourism Awards.

The awards were aimed at honouring the innovation and excellence within the tourism sector. There were 51 finalists ranging from hotels and tour operators to rickshaw pullers. The winner in each category each received a cash prize of R50 000, and runners up were given business development prizes (such as laptops, photocopy machines, airtime, website hosting and business support) to help develop their businesses.

Amazing Success.

“The Award evening itself was very slick, with great entertainment – including the KZN Philharmonic. In general, the evening and process was an amazing success – considering it was a first time event. On the whole there are some amazing tourism products in greater Durban. It was really interesting for the judges to see and experience the products which had been nominated. There were places I visited for the first time as a judge. Certainly the awards have been hugely helpful for our own education of tourism products on offer. This process meant we got to see many of the products as we did a series of site visits – which was really useful,” explained Paul Paine.

Attention to detail at the Tourism Awards evening.

“ Despite criticism from within the industry about the decision to channel tourism budget into the awards at a time when the industry needs help to recover from Covid and the subsequent floods,  I think going forward the awards are a positive thing for the industry. It highlights quality products and acknowledges individual product owners as serious economic drivers.”

Paul joined six respected judges (comprising two CTO chairs; the deputy chair of tourism for the Durban Chamber of Commerce; GM at the Beverly Hills; CEO of the ICC; CEO of KZN Tourism and CEO of uShaka).

On stage at the Tourism Awards.

The idea behind the awards is to reward people who deliver excellence in tourism in Durban; to give the public a voice; to create an awareness about the value and importance of tourism towards local, provincial and national economy; to incentivize tourism products  in the context of the COVID-19 pandemic;  to use these awards as a platform to capacitate SMMEs especially in the township and rural areas with newly required skills to ensure they are compliant and sustainable and assist them to move seamlessly into the tourism mainstream.

Categories.

The categories under consideration were: Service Excellence: Accommodation (hotels and non-hotels), Meeting, Exhibition and Special Events Venues, Tourist Guides, Tour Operators, Rickshaw Pullers, and Visitors Experience; Sustainable Development; Entrepreneurship; The Mayor’s Choice and Upcoming Filmmakers.

“There were a couple of entries which weren’t great, but by and large the entries were of a consistently high standard. I should imagine that by next year, once word is out among industry practioners, there will be even more entries and a far higher standard of  products,” considered Paul.

“As judges we had some great engagements around voting criteria – we had to compare the merits of a walking tour versus a night club versus a beach massage, for example.”

“Perhaps going forward, we can do away for extravagant launches ahead of time, and use that money to  educate and create awareness among product owners to ensure a wider range of entries next year. This year we have ironed out some of the teething problems with the judging process and selection criteria, so it should help the process going forward.

This year, 1000 Hills was represented by Umgeni Steam Railway and On Show Media who are responsible, together with CTO Marketing Director Jane Candow, for the brilliant promotional videos being made to promote 1000 Hills. It was a great honour to be nominated, and it is a pity that neither walked away with the top prize. Especially USR, as they could really use the winner’s purse to go towards fixing the railway track which has been damaged in the floods.

Wesley in action - enjoy a nostalgic train ride with Umgeni Steam Railway. Pic Graham Gillett.

Among the winners were, The Oyster Box in uMhlanga, which received two awards – and R100 000 – in the sustainable development award (green tourism) category and the hotel accommodation award category. The winner of the mayor’s special achievement award was Max’s Lifestyle Village; Vivian Reddy received the mayoral award for Oceans Umhlanga, one of South Africa’s largest mixed-development areas featuring the Radisson Blu Hotel. Other winners of the mayoral awards were the Wushwini Pan African Art Centre, for best township economic development, The Octavia Boutique Hotel in Inanda for best rural development investment, and Uzalo, the SABC 1 series for the best creative industry award. The winner in the rickshaw pullers category was Mfanafuthi Nxumalo.

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Tourism businesses invited to enter Durban Tourism Awards

The aim of the awards is to encourage excellence, innovation and healthy competition within the local tourism sector..

Durban beach front_Danica Hansen

DURBAN Tourism invites local tourism businesses to enter the third annual Durban Tourism Awards.

The Durban Tourism Business’ Awards is the brainchild of Durban Tourism which is the eThekwini Municipality’s marketing wing mandated to position the city as the destination of choice.

Also read: Art club celebrates anniversary in style

According to its website, “The awards trace their roots back to 2021. This year, they will be hosted for the third time with the core aim of encouraging excellence, innovation and healthy competition within the local tourism sector, thus positioning destination Durban utilising quality products.”

Winners and runners-up will be taking home cash prizes up to R50 000 per category, along with business development prizes.

Awards categories include, among others: accommodation, visitor experiences, tour operators, tourist guides, rickshaw pullers, crafters and event organisers and promoters.

Sapphire Coast Tourism’s Romy Wenzel encourages local [Amanzimtoti to Umkomaas] tourism products, entrepreneurs, crafts and so forth to enter and fly the Sapphire Coast Tourisms’ flag high. “Certain categories require CTO (community tourism organisation) membership. If you’re not a member yet, no need to worry as we are still open for new applicants,” she said.

Entries officially opened on November 20 and will close on February 23. An automated response will be sent via email to confirm a successful online entry.

To enter, or for the full list of categories, visit www.durbantourismawards.com . For more information, email [email protected] or call 031 322 4164.

Alternatively, contact Sapphire Coast Tourism on 083 733 6468 or [email protected] to register as a tourism member.

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Businesses in the tourism and hospitality sector are invited to apply to be part of the third annual Durban Tourism Business Awards. Entries opened on November 20 and will close on February 24, 2024. To start the entry process, follow this link: https://durbantourismawards.com

An automated response will be sent via email to confirm a successful online entry. Entrants stand the chance to win development prizes.

All category winners will take home up to R50, 000 in cash while exceptional achievement winners will be awarded R100, 000 to attend an international tourism exhibition or study tour.

ALSO READ: Durban ICC earns five-star rating from Tourism Grading Council of South Africa

The first runner-up will receive R35, 000 while the second runner-up will receive R25, 000.

After the entry process is completed, the tabulation and audit process for businesses will take place. The entire awards process will be comprehensively audited. This will be followed by phase two, which is…

Read further .

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Call for Durban tourism awards entries

durban tourism business awards

The eThekwini Municipality and Durban Tourism is calling for nominations for the second annual Durban Tourism Business Awards.

Businesses in the tourism and hospitality sectors can enter the awards in categories and subcategories, including the Upcoming Filmmakers Award, Service Excellence Award, Sustainable Development Award, Entrepreneurship Award and the Special Achievement Award.

The 2022 iteration of the awards attracted some 155 product owners in Durban who entered with thousands of votes cast.

“The benefits of these awards are the prizes of up to the value of R50 000 for winners, with the first runner up receiving a prize to the value of R35 000 and the second runner up receiving a prize up to the value of R 25 000. All winners and runner ups will receive a trophy and certificate.

“Another benefit of participation in these awards are the marketing of the awards on provincial and international platforms on all Durban Tourism social media handles, radio, television and print. 

“Entry to the awards guarantees that your business will be profiled on all Durban Tourism social media handles and print in major local and national newspapers to give your business extensive coverage,” Durban Tourism said.

Entries for this year’s awards can be made at https://www.durbantourismawards.com/register and the nominations period ends on January 14.

The public will also vote on the nominated businesses and a judging panel will also visit those businesses.

“The entries, public votes and the overall adjudication of the awards will be audited by the eThekwini Municipality Audit Department,” Durban Tourism said. – SAnews.gov.za

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Second phase of Durban Tourism Awards kicks in

durban tourism business awards

The City of Durban (eThekwini Municipality) has opened public voting for its inaugural Durban Tourism Business Awards.

This is the second phase of the inaugural Durban Tourism Business Awards and the public voting phase closes on March 18 at 23h00.

Public voting is only open for the Service Excellence Category, which encompasses six subcategories that are customarily experienced by tourists.

The first phase of the awards saw about 200 business owners entering their tourism products.

The awards, set to take place in May, aim to reward excellence in the Durban tourism sector, according to eThekwini Mayor, Mxolisi Kaunda .

“They further aim to create awareness about the importance of tourism in growing the local, provincial, and national economy and the need to incentivise tourism products, especially with COVID-19 and the impact it has had on the tourism sector.”

There are cash and development prizes up for grabs. The winner in each category will take home a prize with a monetary value of up to R50 000. This includes a laptop, iPad or tablet, development and maintenance of a website for six months, and data for six months.

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  • January 10, 2023

durban tourism business awards

The Durban Tourism Business Awards applications are now open. The award, now in its second year is aimed at rewarding stakeholders who deliver excellence in tourism in Durban and to give the public an opportunity to provide feedback on their tourism experiences.  

Applications are now open for tourism businesses in Durban under such categories as emerging entrepreneur, service excellence and sustainable tourism among others. Over 150 product owners in Durban entered the awards with 10,000 public votes received. 

To be considered for one of the awards, register here. 

durban tourism business awards

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Call for nominations for Durban Tourism Business Awards

Call for nominations for Durban Tourism Business Awards

  • South Africa

The eThekwini Municipality and Durban Tourism is calling for nominations for the second annual Durban Tourism Business Awards.

Businesses in the tourism and hospitality sectors can enter the awards in categories and subcategories, including the Upcoming Filmmakers Award, Service Excellence Award, Sustainable Development Award, Entrepreneurship Award and the Special Achievement Award.

The 2022 iteration of the awards attracted some 155 product owners in Durban who entered with thousands of votes cast.

“The benefits of these awards are the prizes of up to the value of R50 000 for winners, with the first runner up receiving a prize to the value of R35 000 and the second runner up receiving a prize up to the value of R 25 000. All winners and runner ups will receive a trophy and certificate.

“Another benefit of participation in these awards are the marketing of the awards on provincial and international platforms on all Durban Tourism social media handles, radio, television and print. 

“Entry to the awards guarantees that your business will be profiled on all Durban Tourism social media handles and print in major local and national newspapers to give your business extensive coverage,” Durban Tourism said.

Entries for this year’s awards can be made at https://www.durbantourismawards.com/register and the nominations period ends on January 14.

The public will also vote on the nominated businesses and a judging panel will also visit those businesses.

“The entries, public votes and the overall adjudication of the awards will be audited by the eThekwini Municipality Audit Department,” Durban Tourism said. 

(With Inputs from South African Government Press Release)

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  1. Durban Tourism Business Awards 2023

    The Durban Tourism Business Awards is the brainchild of Durban Tourism which is the eThekwini Municipality's marketing wing mandated to position the city as the destination of choice. The Awards traces its roots back to 2021. This year, they will be hosted for the third time with the core aim of encouraging excellence, innovation and healthy ...

  2. Entries Open for Durban Tourism Business Awards 2023

    The 2nd annual Durban Tourism Business Awards are back. Businesses in the tourism and hospitality sector are invited to enter the awards and not to miss out on this opportunity of business excellence recognition. Entries opened on 18 November and close on 14 January 2023.

  3. Entries Now Open for The 3rd Durban Tourism Business Awards

    The awards aim to recognise excellence and innovation in the tourism sector. Entries open today, 20 November and close on 23 February 2024. Durban Tourism Business' Award Trophy #DTBA2. To start the entry process, follow this link: https://durbantourismawards. com. An automated response will be sent via email to confirm a successful online entry.

  4. 2nd ANNUAL DURBAN TOURISM BUSINESS AWARDS APPLICATIONS ARE OFFICIALLY

    2nd ANNUAL DURBAN TOURISM BUSINESS AWARDS APPLICATIONS ARE OFFICIALLY OPEN. November 18, 2022 2022-11-18T13:47:34+02:00 Press release. THE 2nd ANNUAL DURBAN TOURISM BUSINESS AWARDS APPLICATIONS ARE OFFICIALLY OPEN. To enter, visit our ...

  5. Momentum builds ahead of inaugural Durban Tourism Business' Awards

    The Durban Tourism Business' Awards aim to recognise businesses that have managed to rise, adapt, and thrive during a turbulent business environment since the beginning of the COVID-19 pandemic. EThekwini Mayor Councillor Mxolisi Kaunda said: "We are ready to host the Durban Tourism Business' Awards and will be pulling out all the stops ...

  6. City Encourages Entries to The Durban Tourism Awards

    Final judging process will then occur - listing the finalist and 4 runner up in each focus group in each category by 8 th April 2022. The City of Durban wishes to encourage businesses and the general public in the tourism and hospitality sector, to enter businesses for the inaugural Durban Tourism awards, scheduled to take place in May 2022.

  7. DTBA

    The Durban Tourism Business Awards is the brainchild of Durban Tourism which is the eThekwini Municipality's marketing wing mandated to position the city as the destination of choice. The Awards traces its roots back to 2021. This year, they will be hosted for the third time with the core aim of encouraging excellence, innovation and healthy ...

  8. 'First ever' Durban Tourism Business Awards set for May

    What are the Durban Tourism Business Awards? The awards are a way to reward excellence and innovation in the tourism sector, as well as boost the tourism economy after a tough two years due to COVID-19. Around 200 tourism business owners entered their tourism products for voting since the awards opened in December last year. The next phase ...

  9. Inaugural Durban Tourism Business Awards.

    Inaugural Durban Tourism Business Awards. Published by Illa Thompson On 17 June, 2022. 1000 Hills CTO Chairman Paul Paine giving feedback at the awards evening. 1000 Hills Community Tourism Organisation Chairperson, Paul Paine, was one of seven judges in the inaugural Durban Tourism Business Awards held at the Inkosi Albert Luthuli ...

  10. Durban Tourism to honour service providers, entrepreneurs

    The Durban Tourism Business Awards (DTBA) 2023 aims to raise the bar of local tourism products and market them to potential visitors. It also aims to identify and award excelling products within ...

  11. Tourism businesses invited to enter Durban Tourism Awards

    The Durban Tourism Business' Awards is the brainchild of Durban Tourism which is the eThekwini Municipality's marketing wing mandated to position the city as the destination of choice.

  12. Entries now open for 2023 Durban Tourism Business Awards

    Businesses in the tourism and hospitality sector are invited to apply to be part of the third annual Durban Tourism Entries Now Open For 2023 Durban Tourism Business Awards | Rising Sun Newspapers - (South Africa Tourism)

  13. Call for Durban tourism awards entries

    Friday, January 6, 2023. The eThekwini Municipality and Durban Tourism is calling for nominations for the second annual Durban Tourism Business Awards. Businesses in the tourism and hospitality sectors can enter the awards in categories and subcategories, including the Upcoming Filmmakers Award, Service Excellence Award, Sustainable Development ...

  14. Public vote now open for Durban Tourism Business Awards 2023

    The Durban Tourism Business Awards, which take place on June 15 at the Inkosi Albert Luthuli Internatio­nal Convention Centre (Durban ICC), aim to reward excellence in the Durban tourism sector. The initiative also aims to create awareness about the importance of tourism in growing the local, provincial and national economy, and the need to ...

  15. PICS: New Durban Tourism Business Awards a huge hit

    Nomcebo Langa Dlamini, Koo Dlamini and Cebile Langa during the Tourism Awards at the ICC in Durban. Pictures: Theo Jeptha/ African News Agency (ANA) Each winner took home R50 000, with business ...

  16. Durban Tourism Business' Awards 2022 Highlights

    Highlight of the Inaugural 2022 Durban Tourism Business' Awards. Honouring resilient Tourism Business and initiatives that stood the test of time during the ...

  17. Second phase of Durban Tourism Awards kicks in

    The City of Durban (eThekwini Municipality) has opened public voting for its inaugural Durban Tourism Business Awards. This is the second phase of the inaugural Durban Tourism Business Awards and the public voting phase closes on March 18 at 23h00. Public voting is only open for the Service Excellence Category, which encompasses six subcategories that are customarily

  18. Apply for the Durban Tourism Business Awards

    Applications are now open for tourism businesses in Durban under such categories as emerging entrepreneur, service excellence and sustainable tourism among others. Over 150 product owners in Durban entered the awards with 10,000 public votes received. To be considered for one of the awards, register here.

  19. Call for nominations for Durban Tourism Business Awards

    The eThekwini Municipality and Durban Tourism is calling for nominations for the second annual Durban Tourism Business Awards. Businesses in the tourism and hospitality sectors can enter the awards in categories and subcategories, including the Upcoming Filmmakers Award, Service Excellence Award, Sustainable Development Award, Entrepreneurship Award and the Special Achievement Award.