sainsbury's travel money cheltenham

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Do you sell travel money and where can I find more information about this?

Sainsbury's Travel Money offers a great exchange rate on foreign currencies. Click here to visit our website.

Drop into one of our 200+ instore bureaux and choose from cash in over 50 currencies including Euro, United States Dollar, Canadian Dollar, Japanese Yen and United Arab Emirates Dirham or a Sainsbury's Bank Multi-currency Cash Passport MasterCard.

Alternatively you can click here to order online and collect at an instore bureau or choose secure home delivery by online or phone order.

Click here to use our Store Locator to find details of the nearest travel money to you (including opening times).

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The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund? You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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Car & home insurance, pet insurance, travel insurance, travel money card, life insurance.

Travel Money Card™ Customer Support

When my sainsbury's bank travel money card expires what do i do.

You can either redeem your funds and load a new card or cash out the balance and close your card.

Click here for more information .

What if my Sainsbury's Bank Travel Money Card is lost stolen or damaged?

If your Sainsbury’s Bank Travel Money Card is lost, stolen or damaged, contact Card Services immediately, so they can cancel the card. You can also freeze and unfreeze your card using the Sainsbury's Bank Travel Money Card app. Your card is chip and PIN protected and if you have an additional card, you can still access your funds with the additional card. If you only have one card, or both your Sainsbury’s Bank Travel Money Card are lost or stolen, Card Services can offer further assistance, including a replacement card or emergency cash up to the available balance on your card (subject to availability in the relevant location). 

Card Services  contact details.

What if my Sainsbury's Bank Travel Money Card is declined in a shop?

This should only happen when you don’t have enough funds on the card to cover the cost of a purchase (although you can always use what money you do have on your Sainsbury’s Bank Travel Money Card to make a partial payment and settle the balance with another card or cash, if the merchant supports it).

Please be aware that some merchants such as restaurants and car hire companies may require the card to have an available balance greater than the purchase amount, before they will authorise the payment.

In some countries, there may be daily or weekly withdrawal limits set by ATM operators, which may be lower than the limit on your Sainsbury’s Bank Travel Money Card.

Check that the retailer you are purchasing from accepts Mastercard Prepaid. Because of new EU requirements, merchants in the EU/EEA will be able to choose whether or not they wish to accept Mastercard prepaid/debit/credit or commercial cards. Please check with the merchant, as they have to inform you if they decide not to accept all types of Mastercard cards. Merchants will also be expected to display this information prominently at the entrance of the shop and at the till or, in the case of distance sales, this information should be displayed on the merchant’s website or other applicable electronic or mobile medium.

What if I'm having a problem using my Sainsbury's Bank Travel Money Card?

If you have a problem using your card, here are the things you should check first.

1. If you got your card delivered at home you need to activate your card before it will work. Your card will have a sticker with instructions about how to do this.

2. Check you have enough money on the card for the purchase you wish to make.

3. Check you are using the correct PIN. Phone Card Services to get a reminder or PIN Reveal via My Account or the mobile app.

4. Check that the retailer you are purchasing from accepts Mastercard Prepaid. Because of new EU requirements, merchants in the EU/EEA will be able to choose whether or not they wish to accept Mastercard prepaid/debit/credit or commercial cards. Please check with the merchant, as they have to inform you if they decide not to accept all types of Mastercard cards. Merchants will also be expected to display this information prominently at the entrance of the shop and at the till or, in the case of distance sales, this information should be displayed on the merchant’s website or other applicable electronic or mobile medium.

5. Your Card has maximum limits on how much you can withdraw or spend, for example a maximum daily amount that you can spend in a shop. These limits are shown in the fees and limits table. In addition, some cash machines may have their own limits.

Please note: if a cash machine screen prompts you to choose ‘which account?’ it is recommended that you choose the ‘Credit’ option.

You can only withdraw cash from a cash machine up to the available balance on your Sainsbury's Bank Travel Money Card (including any applicable fees) and if the amount is within the cash machine’s issuing limit.

How do I close my Sainsbury's Bank Travel Money Card?

If your card is still valid, but you’re not planning to travel again soon, you can withdraw your remaining balance from an ATM displaying the Mastercard® Acceptance Mark (assuming it is within the ATM's withdrawal limits).

Or, if applicable, you may take your Sainsbury’s Bank Travel Money Card (and valid photo ID) back to the bureau where you bought it and they will refund your remaining balance, less any fees. Payment will be in GBP and the exchange rate (if applicable) will be applied by the bureau. Please note: not all bureaux may offer this service.

Alternatively, you can contact  Card Services , and have your balance (less any fees and subject to exchange rates, if applicable) refunded to a UK bank or building society account in the name of the primary cardholder only. Please see your terms and conditions for more information. You may be given the option to donate (some or all) left-over funds to charity.

How do I get an additional card?

For peace of mind on your holiday, you can get an additional card at the time of purchase of your initial card and use it as a backup.

Please see the  Terms and Conditions  for more information.

Please note that additional cards must not be given to anyone else to use.

How can I contact Card Services?

Full details on how to  contact the 24/7 Card Services team .

Sainsbury’s Bank are committed to providing you with the best possible customer experience. Telling the Card Services team when you are unhappy with any aspect of your Sainsbury’s Bank Travel Money Card is important, as it means things may be put right there and then the service offered can be improved in the future.

The next section tells you how and where to make a complaint and what will be done to resolve it promptly and fairly.

Raise a complaint?

In the first instance please call   Card Services . This team will try to resolve your complaint over the phone in a timely manner. Alternatively, you can e-mail your complaint to  [email protected]  or put it in writing to the following address:

Service Quality Access House Cygnet Road Peterborough PE7 8FJ United Kingdom

The Service Quality team is happy to receive and respond to complaints in other languages and will arrange for a translation service to assist where available. Where possible, information on the complaints process will be made available in other languages.

What information do I need to provide?

To help Card Services resolve your complaint as quickly as possible, please provide them with as much relevant information as possible, including:

• Your Sainsbury’s Bank Travel Money Card number (please note, do not include your full 16-digit Card number in emails and/or letters, for security reasons. In written correspondence, the card number should always be supplied by providing the first six and last four digits only, as follows 123456******7890.)
• Your address
• Your contact telephone number
• Clear details of your complaint
• What you would like to be done to resolve your complaint.

What happens next?

When we receive a complaint we aim to resolve your issues as fairly and as quickly as we can. Where possible we will endeavour to resolve your complaint as soon as reasonably possible. If we need more time to investigate your complaint, we will send you an acknowledgement letter and we will keep you updated on our progress throughout our investigation.

If you are not satisfied with our final response, you can refer the matter to the Financial Ombudsman Service which provides an independent review service for unresolved complaints that is free to customers.

They can be contacted in the following ways:

• Write: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
• Telephone: 0800 023 4 567 / 0300 123 9 123 or +442079640500 (from outside the UK)
• E-mail:  [email protected]
• Website:  http://financial-ombudsman.org.uk

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Sainsbury’s Bank Travel Money Card is issued by PrePay Technologies Limited pursuant to license by Mastercard International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

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Sainsbury's - Cheltenham, Tewkesbury Road

Opening times sainsbury's - cheltenham, tewkesbury road, holiday opening hours 2024 show.

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Sainsbury's - Cheltenham, Tewkesbury Road - Opening Hours & Store Details

You can visit Sainsbury's Superstore in Gallagher Retail Park at 96 Tewkesbury Road, a 1.75 mile drive north-west of the centre of Cheltenham, in Swindon Village ( not far from Civil Service Sports and Cheltenham Kingsditch Retail Park ). This supermarket is situated in a convenient location for patrons from Alstone, Springbank, Fiddler's Green, Arle, Hester's Way, Cheltenham, Swindon Village and Rowanfield. Doors are open here today (Wednesday) from 7:00 am until 10:00 pm, for those who'd like to drop by. This page includes operating times, place of business address details or phone details for Sainsbury's Cheltenham, Tewkesbury Road.

Getting Here - Tewkesbury Road, Swindon Village

You will find Sainsbury's Superstore immediately near the crossroads of Manor Road and Tewkesbury Road, in Swindon Village, Cheltenham, at Gallagher Retail Park.

Just a 1 minute trip from Manor Road, Tewkesbury Road or Rutherford Way; a 3 minute drive from Hayden Road or Princess Elizabeth Way; and a 7 minute drive time from Lansdown Road or Gloucester Road.

Those using Satellite Navigation systems can key in the postcode GL51 9RR.

The nearest bus stops are situated at: Hayden Road, Tewkesbury Road/Sainsbury's or Upperfield Road. Easily accessible via the lines: 41, 42, 42A, B, C, M4, M6, M13 and M14.

The train has a stop at Cheltenham Spa Station (1.50 mi away). Board the convenient CrossCountry, GWR, London Midland and Arriva Trains Wales lines.

In the vicinity you can visit Civil Service Sports, Gallagher Retail Park, George Readings Open Spaces, All Saints' Academy, Springfields Park, Cheltenham Kingsditch Retail Park and Hester's Way Primary School.

Sainsbury's Locations Nearby Cheltenham

Today, Sainsbury's operates 5 supermarkets in Cheltenham, Gloucestershire. Do you like Sainsbury's? You can find more branches located here:

• Cheltenham, High Street (2.00 miles away)
• Cheltenham, Bath Road (2.25 miles away)
• Cheltenham, Oakley (2.67 miles away)

Go to the following link for Sainsbury's locations near Cheltenham .

Products & Services

Banking facilities.

ATM - Free Withdrawals, Western Union International Money Transfer, Travel Money

Food counters

Bakery, Hot Food Counter, Sushi Bar, Pizza Counter

Customer facilities

Self Checkout, Induction Loop, Accessible Toilets, Toilets, Baby Change, Parking, Contactless Payments, SmartShop, Photo Booth

National Lottery, Recycling, Dry Cleaning, Maths and English Tuition for Children, Argos, Sainsbury's Food to Order, Specsavers, Sushi Gourmet, Online Picking, Free WiFi, InPost Parcel Lockers

Floral, News & Magazines, Greetings Cards, Books, Small Domestic Appliances, Toys, Homewares, Cookware, Home Textiles, Beauty Department

Petrol station

Petrol, Diesel, Car Wash, Super Unleaded, Pay at Pump, Allstar Fuel Genie and UK Fuels fuel cards accepted

Tu Clothing range

Womenswear, Menswear, Kidswear, Jewellery

Click & Collect

Tu Click & Collect, Groceries Online Click & Collect, Argos Click & Collect, eBay Collect

Accessibility

Induction loops, Assistance dogs welcome, Colleague assistance available, Wheelchair, Wheelchair trolley, Disabled child trolley, Seating

Sushi Gourmet

Water Filter Recycling, Clothes Recycling, Books Recycling, Flexible Plastics

Gallagher Retail Park

Throughout your visit to Sainsbury's, you can also take a look at the additional appealing stores at Gallagher Retail Park. There are some other vendors at this centre, such as Sainsbury's, ALDI, Next, SUBWAY, Iceland Food Warehouse, Argos, Boots, Costa Coffee, Matalan, Greggs, Sports Direct and Specsavers.

Other Stores

Sainsbury's cheltenham, swindon village, specsavers cheltenham, tewkesbury road, argos gallagher retail park, cheltenham in sainsbury's, hobby craft cheltenham, sports direct cheltenham.

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Sainsbury’s reopens travel money service.

Sainsbury’s has announced it is reopening its online travel money service.

As a result, holidaymakers and travellers can now order foreign currency online which can be delivered to their home on the next working day. An automatic currency converter is available on the Sainsbury’s website, allowing you to see exactly how much your sterling is worth before ordering.

Travel bureaux are also starting to reopen within Sainsbury’s stores ahead of the summer. Shoppers can check on the Sainsbury’s Bank website whether the bureau at their local store is one of those reopening now.

Nectar cardholders enjoy better conversion rates on foreign currency, while no commission is charged when cash is changed. What’s more, Sainsbury’s said that if holidays have to be cancelled due to the pandemic, travellers can return the travel money at the exchange rate purchased.

Jason King, customer director at Sainsbury’s bank, said: “We’re delighted to welcome back travel money customers online and to our stores. Whether it’s buying currency for a holiday abroad, selling back any extra from your trip or sending money to friends and family overseas with Western Union, we’re open and ready to support however you like to get your currency.”

Holiday hopes

Millions of us will be dreaming wistfully of the prospect of a proper summer holiday abroad, though there are currently just 12 nations on the government’s ‘green’ list of countries, meaning that no quarantine period is required upon your return.

What’s more, the government has been accused of delivering “mixed messages” over how people should view travelling to countries on the ‘amber’ list, Ministers initially suggested that travel was allowed to these destinations to see family and friends, though the Prime Minister later emphasised that these journeys should be avoided unless they were “essential”.

There have also been reports of holidaymakers ‘hoarding’ bookings, by snapping up spots in British hotels which they can then cancel later on should international travel be possible.

Even if travel overseas is possible, it’s open to question how many Brits will actually want to do it. A study by GoCompare found that only 13% of us are comfortable with the idea of foreign holidays this year.

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Sainsbury’s Bank Travel Money Card is issued by PrePay Technologies Limited pursuant to license by Mastercard International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

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Asos says it will take ‘necessary actions’ after 18% drop in sales

Online fashion retailer says it is becoming ‘faster and more agile’, after pre-tax losses of £120m

Asos has said it will take “necessary actions” to transform its fortunes, after the fast fashion retailer’s first-half losses widened and sales fell by nearly a fifth.

The company reported an 18% drop in year-on-year sales for the first six months to 3 March on Wednesday. This contributed to an underlying pre-tax loss of £120m, widening from the £87.4m loss recorded during the same period a year earlier.

Asos, which benefited as physical shops were shut during Covid lockdowns, has been hit by more challenging trading conditions post-pandemic as consumers shift away from buying goods exclusively online.

It also faces stiff competition from rivals such as the fast-fashion company Shein and retailers with a combination of stores and online retail, such as H&M and Zara.

The continued losses come as the business attempts to put in place a turnaround plan, which has focused on reducing volumes of new stock.

It said that it had cut its intake of new stock by 30% compared with last year, in a move to “facilitate the right sizing of stock”, while selling off a significant volume of old stock that had been accumulated during the pandemic at a discount.

Asos said that the higher proportion of sales of old stock and the “sub-optimal newness” of what was on offer provided a less compelling proposition to customers, creating a drag on sales.

The company told investors that this was “the medicine it needed to take” and it felt confident it had the “right level of newness to excite customers” in the next six months of trading. Over 60% of sales of products now sold excluded markdowns or promotions.

The firm’s new strategy includes a model that fast-tracks new designs to retail them online within three weeks, called “Test and React”.

The approach echoes rivals such as Shein, which push for increasingly quicker development of products from concept to garment, with the Chinese e-commerce company able to turn around some products in as little as 10 days.

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José Antonio Ramos Calamonte, the chief executive of Asos, said: “At the beginning of this year we explained that 2023-24 would be a year of continued transformation for Asos as we take the necessary actions to deliver a more profitable and cash-generative business.”

He said the company was now becoming “faster and more agile” and was laying the foundation for sustainable profitable growth.

Separately, Asos said that it would be bringing in the former Sainsbury’s and Amazon executive Dave Murray as its new chief financial officer at the end of the month.

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