saga cruise line careers

Cruise Job Directory

Directory of Cruise Ship Job Information

Saga Cruises Job Postings [January 2021]

Currently, Saga Cruises is actively recruiting for 16 different cruise ship jobs. In 2021, they will be introducing two ocean-going cruise ships and a new river cruise vessel.

When is Saga Cruises Hiring?

Although the cruise industry is currently suspended, in June 2021, Spirit of Discovery will debut and in May 2021, Spirit of Adventure will offer her maiden voyage as well. The delay is also a result of the company announcing that all guests would be required to have a COVID-19 vaccine in order to travel.

Saga Cruises is currently advertising for 11 deck and technical cruise ship jobs and five hotel management jobs. Although Saga has career pages on their website, they also use the recruitment partner V. Ships to assist with their screening and hiring of applicants.

Cruise Ship Jobs with Saga Cruises

Saga Cruises currently has job openings for their cruise ships, Spirit of Adventure and Spirit of Discovery. Here is a list of the cruise ship jobs they are recruiting for:

• Restaurant Manager
• Public Rooms Manager
• Broadcast Manager
• Executive Housekeeper
• Computer Systems Officer

Deck and Technical Jobs

• Chief Engineer
• Staff Chief Engineer
• 1st Engineer
• 1st Electrotechnical Engineer
• 2nd Engineer
• 3rd Engineer
• Ship Services Engineer
• HVAC Engineer
• Chief Officer
• 2nd Officer
• 3rd Officer

For more information, visit Saga Cruises Cruise Ship Jobs .

Posted January 20, 2021

Cruise Ship Jobs - Saga Cruises

Back to All Cruise Lines Profiles

Register for Cruise Ship Jobs Now!

Saga Cruises is a British-owned cruise line specialized in voyages exclusively for mature passengers. The Saga Group decided to start operations of a holiday branch by purchasing the Saga Rose. She operated generally as Saga's flagship until her fairly similar ex fleet mate the Saga Ruby was purchased from Cunard Line in 2005.

For the summer of 2003, Saga Cruises chartered the 1989 built MV Minerva which sailed as the Saga Pearl. The Saga Rose was retired after a final 37 night Mediterranean cruise. She was subsequently laid up at Gibraltar and later scrapped in China.

While on her final cruise a planned 31 night Caribbean cruise, the Saga Ruby had one of its generators fail which disabled the ship's air-conditioning plant. It was then decided cancel the cruise and sail a revised Western Mediterranean itinerary, returning to Southampton on January 9, 2014 due to poor weather. While in Funchal, Madeira the Saga Ruby met up with the Saga Sapphire for a New Year's Eve fireworks display. After her cruise, she departed for Gibraltar leaving Southampton for a final time on January 10, she was handed over to her currently unknown new owners on January 13, 2014. Currently Saga Cruises operates the Saga Sapphire and the MS Saga Pearl II

Cruise ships and itineraries:

Cruise Host

Job introduction.

Saga is Britain’s most experienced specialist Tour Operator for holidaymakers who are aged 50 years and over. 

SAGA is primarily a direct sell, off-peak tour operator, with a varied programme of holidays.  These range from Long-Haul, European and UK (Short Haul) tours and resort stays, Ocean & River Cruising, Short Break holidays and Special Interest programmes, such as Walking, Singles, Archaeology, Art Appreciation, Gardens and Music. 

Our employees will be able to provide an excellent level of service and able to gain customer confidence through knowledge and a genuine concern for their wellbeing and enjoyment of their holiday. 

…And right now, we are looking for a Cruise Host at an exciting time in Saga’s history. As a Group, Saga is taking to the seas in our brand new, luxury cruise ships and leading the market with innovative insurance and financial products.    

Cruise Directors are responsible for the smooth running of our operations, ensuring that our customers have an enjoyable and hassle-free holiday.  Cruise Directors must possess a professional approach to maintain and reflect a high standard of service and customer care as set out by the Company and will comply with and implement procedures as laid down by Head Office and the Operational Manual.   

Role Responsibility

• Your prime duty is customer care.  It is implicit throughout your employment that you will always act honestly and in good faith, in the interest of the Company, both in taking care of and caring for its customers. It is important that the Cruise Director establishes a good working relationship with our suppliers, such as the purser's office, captain and ship staff or hotel staff, as well as liaising closely with various departments at Saga Head Office. 
• Managing a Team Ensure your team are achieving their personal quality score, identifying development needs, and taking appropriate action to overcome them, including development plans. Provide immediate support for all in your team and escalate issues as necessary to your Destination Services Manager. Ensure that work patterns are split and that some time off is considered for each member of the team. Ensure that 1-2-1’s and PDRs for the team are completed and submitted to head office. Ensure that Team Meetings take place to voice any team concerns. 
• Meet & Greet/Transfers Co-ordinate transfer team to meet all customers at their point of entry and ensure their smooth transfer to and from the ship.
• Room/Cabin Check-in Liaise with the ship prior to customers’ arrival to ensure efficient allocation of cabins.
• Welcome Meetings/Cocktail Parties Host a welcome meeting and cocktail party for customers. 
• Operation of Sales & Excursions Co-ordinate the excursion programme – promotion and payment, supplier confirmation and guiding where necessary. Ensure all F2s are emailed to excursions on a weekly basis, even in the event of no sales. Comply with minimum numbers provided by excursion product analysis and cancellation procedures.
• Entertainment/Activities Co-ordinate with the Entertainer to provide daily events and evening entertainment. Provide on board talks and deliver bridge commentary via Quietvox when the ship is sailing. Prepare a daily programme to be delivered to passenger cabins.  
• Hospitality Desk Ensure the hospitality desk is hosted during specified duty hours, in a regular location on board, to respond to all questions, queries and general information for customers. Socialise with customers where they are located. (Take the desk to them). 
• Report Writing Complete a Cruise Report regarding the ship, facilities available, excursions and all other aspects relating to the overall operation of the holiday on an exception basis. 
• Sales Accounting A float for all company expenses such as communication costs, entrance fees, prizes etc., will be issued.  An expense claim must be completed with full details of expenditure and receipts at the end of each cruise and sent to Head Office. 

The Ideal Candidate

Ability to work on your own initiative and as a member of a team.

Customer service experience. 

Strong decision-making skills. 

Ability to liaise with suppliers. 

Flexible approach to work. 

Excellent communication skills. 

Outgoing, sociable personality. 

Excellent report writing skills. 

Diplomacy. 

Problem Solving skills. 

Professional Approach. 

Managing Skills. 

Negotiation skills. 

Accounting skills. 

Presentation skills.  

  Capability, Knowledge and Experience: 

Effective communication skills are required, as you will be expected to develop an excellent working relationship with your staff onboard, ship crew and head office staff. You will champion the Saga Way and maintain excellent engagement with our people and our internal and external customers. 

Ensure that Saga’s corporate imagine is maintained in terms of presentation on board and staff. Form part of the emergency procedures team. Ensure the company's health and safety policies are adhered to always.  

Regularly engage with customers to understand their needs and identify what is working well to build upon and highlight areas of improvement.  

Good understanding of European languages. 

Previous work as a Tour Manager or on-board river cruise vessels. 

Knowledge of European Rivers. 

Our values are:

• Precision Pace - Always owning and making things happen.
• Empathy – Always aware of others.
• Curiosity – Always asking why.
• Collaboration – Always one team, the Saga team!

Package Description

A variety of opportunities from March 2022 to January 2023.

River cruises include - Rhine, Danube, Moselle & Elbe.

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

Directions to

• Add to watchlist
• Print this job

If you currently work for a Saga Group company and wish to take advantage of our referral programme, please log in first and find the job within the Careers Hub and use the Refer a Friend feature there, providing your friend's details.

You can create a profile quickly and easily with just your email and a password you choose by clicking here .

Your name (required)

Your email address (required)

Receiver name (required)

Your friend's email address (required)

This form is protected by Google reCAPTCHA. By using this form you agree to the Google Privacy Policy and Google Terms of Use .

Spread the word

This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings below you consent to this. Read more about cookies.

Saga © 2024

Saga Cruises | CruiseShipJobs.com

Saga cruises.

Saga Group Enbrook Park Folkestone Kent CT20 3SE, UK

Phone: +44 01303 771111

Company Website:  travel.saga.co.uk Employment Web Pages:   Saga Careers

Saga Cruises is a UK-based cruise line that is also known as Saga Holidays. The cruise line operates as a division of the Saga Group. Their holidays are marketed to passengers 50 years of age and older. Saga Ruby will be retired in 2014.

Chauffeur Drivers

Job Reference saga/TP/24803/1786

This job has been closed.

Package description.

As well as excellent rates of pay of £10.96 plus £1.32 per hour in lieu of holiday pay for casual drivers; you will also be able to take advantage of a range of concessions from the Saga Group.

Job Introduction

Chauffeur Drivers for the Saga Group VIP Home Departure Service 

Competitive salary and benefits 

Flexible hours including weekends 

Uniform supplied 

Must be located 30 minutes from recruiting area due to potentially driving long distances throughout your shifts 

Casual contracts Only

When it comes to quality, nothing beats the prestige, award-winning VIP home departure service from the Saga Group. After all, our customers are just starting out on a luxury holiday that they have been dreaming about. It is an exciting time for them – and you will make sure that they enjoy a superb experience as you drive them between their home and their cruise departure port or international airport. 

This is a fantastic opportunity to have freedom of the open road and to meet and speak to our lovely customers! 

If you can help our customers begin their holiday in style, we would love to hear from you, so apply now! 

Please note, we are currently recruiting in preparation for when our customers can get back to travelling, which does mean we may not have work for you straight away. 

Main Responsibilities

We are committed to providing exceptional customer service, and we require customer-focused Chauffeur Drivers to make that happen. You are going to be the face of a business with a reputation for excellence, so you will need to share our quality-first approach. 

Our customers come first, and we strive to provide exceptional experiences for them every day. 

The Ideal Candidate

Must be located 30 minutes from various locations due to potentially driving long distances throughout your shifts 

Demonstrable driving experience and comfortable driving long distances during the day or night 

Has an engaging, polite, and friendly approach to customer service 

You will also need the flexibility to travel right across the country and occasionally work unsociable and weekend hours that are part and parcel of the travel business 

Able to do overnight stays (with expenses paid) on occasion 

• You will also need a PHD license from Reigate and Banstead Council and Saga will pay all the fees for your first application. 

We are looking for new colleagues who share our values in the following areas:  

Empathy - we understand and acknowledge how someone else is feeling and their experience, and we walk in their shoes, so they know we care and understand, and so we improve experiences for customers and colleagues. Always open to others. 

Precision Pace - we agree clear goals and plans, we move quickly and boldly, and we act and take responsibility so we can deliver high quality at pace, adapt, and respond as the world changes, and stay focused on the things that really matter. Always be decisive. 

Collaboration - we are one team, we get on the bus and work together, we are inclusive and value difference, so we achieve better, simpler, faster outcomes, and we are more than the sum of our parts. Always joining forces.  

Curiosity - we are open-minded, always seeking new insights and learning about our customers, markets, competitors, and each other, and we welcome and provide challenge so we can do our best thinking, bring in fresh ideas, and continuously improve and innovate. Always developing.  

Before you make the decision to apply please take the time to read the following 9 steps. It will help you with your application.  

1. Read the advert in its entirety and look at  www.saga.co.uk/careers  to learn more about us before applying.  

2. Click on the 'Apply' button to make your application. You will need to create a profile with your email address and a copy of your CV. If you have been referred for the role then be sure to follow the link in the email you would have received. If not, then continue as normal.  

3. When you give your CV please make sure you have supplied a quality document that highlights everything that is great about you.  

4. You will be asked some basic questions with your application and you will need to process through to the 'Submit Your Application' button for your application to be registered.  

5. To work for Saga you will need to have proof of right to work in the UK, this could be a Passport or a Full Birth Certificate. You will also need a proof of address such as a Driving Licence or a recent Bank or Building Society Statement. We recommend getting this information together early to avoid any delays at a later stage. Without these documents, we will not be able to offer you a role.  

6. If your application has made it through the screening process, we will invite you to a one-way video interview. We are looking for great communicators, so this really is your time to shine!  

7. If you are successful, we will invite you to an interview via Microsoft Teams with our Transport Team. We will send you all the information you need to get up and running with Microsoft Teams without any problems. During your interview, we will ask you about your motivation to work for Saga and we will learn more about your relevant experience and empathy, precision pace, collaboration and curiosity so please make sure you have some good examples to share. You will also have time to ask our Transport Team any questions you have about the role. They are the experts so use the time to learn as much as you can about the role to make sure it is the right job for you.  

8. If you are successful at this stage, we will let you know quickly and then begin the vetting process. We need to carry out checks for any criminal or financial irregularities before you can join us, and you will need to complete some online forms. Do not worry though, we will talk you through this in detail and offer any advice and help along the way.  

9. You will also be invited on to our Onboarding platform where you will be able to view our policy documents and provide us with your personal information such as bank details.  

That all sounds like a lot but it does not take too long, and we know that you would not want to work for a company that does not recruit the best people. 

About The Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.  We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. 

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged  on  the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

join our crew

We’re searching the seven seas for crew — ship and shore. Calling all blue ocean mavericks; come as you are and bring the best version of yourself to help us create An Epic Sea Change for All.

Careers on land

For the landlocked lover who still yearns to discover — we’re looking for mainland crew for our lighthouse (aka our office).

Careers at sea

For the seafaring spirit who says screw it, let’s do it — we've got hotel, marine and technical, and entertainment jobs aplenty.