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hays travel from newcastle

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hays travel from newcastle

hays travel from newcastle

Hays Travel - Newcastle   Reviews

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5 Ridley Place, NE1 8JQ Newcastle, GB

Reviews 4.9

Most recent

Very helpful staff member (Sharnie), quick service

Date of experience : July 01, 2023

Reply from Hays Travel - Newcastle

That's amazing - thank you so much for this review! I'll pass this onto Sharnie - she'll be over the moon!

The travel agent rep sue was very helpful , suggested places we didn't know about and we picked one of those . Got a good price too we were very happy .

Date of experience : June 30, 2023

Thank you very much for this review. Sue is a valued member of the team and she will be so pleased with your lovely review. I'll pass this onto her. Thanks again.

Excellent service

Received excellent service during my visit to the Newcastle branch. The advisor Elliott was polite helpful and very knowledgeable gave great advice am really pleased with bookings I made.

Date of experience : June 29, 2023

Good afternoon, Thank you for taking the time to respond to this feedback request. It was my absolute pleasure to find not one, but two fantastic holidays that I know you will thoroughly enjoy. Thanks again, Elliott

Very good service

Our advisor Elliott was very helpful and friendly. He understood our requirements and found our holiday very quickly, giving us all the information we needed. Will definitely use them again

Date of experience : June 28, 2023

Thankyou for your kind words, always here to help! Elliott

Everything was fine the staff was very…

Everything was fine the staff was very helpful

Date of experience : June 25, 2023

Thankyou for taking the time to leave a review. We are always happy to help - Hays Newcastle

Very swift and efficient service

Very swift and efficient service. Was able to ask questions I needed to know before booking.

Decided to book through Hays travel…

Decided to book through Hays travel after shopping around for a holiday to turkey, the agent was very knowledgeable and not pushy with us buying a holiday on that day

Date of experience : June 16, 2023

Your advisor Elliott was so helpful and such a pleasant guy. Really made things so easy for us to understand. He's a credit to your company.

Date of experience : June 22, 2023

Sue Cranston went above and beyond to…

Sue Cranston went above and beyond to fine the exact holiday we wanted.

Date of experience : June 20, 2023

Thankyou so much for your kind words. Sue :)

Fast, friendly service, nothing to much trouble

Date of experience : June 11, 2023

Thankyou for taking the time to leave a review. We are always happy to help. Elliott

The man that served me was very helpful…

The man that served me was very helpful and had good knowledge of the area of Crete so I booked the area he recomend

Thank you so much for your feedback, im sure you will have an amazing time in crete :)

Liam was so helpful

Liam was so helpful in getting us a last minute holiday. Have used Hays got years now. Always get good service 😉

Date of experience : June 15, 2023

Thankyou for your lovely comments. Liam :)

Date of experience : June 05, 2023

Thankyou for your 5 star review! :)

Wasn’t sure where we wanted to go…

Wasn’t sure where we wanted to go Daniel from Newcastle branch was so helpful booked

Date of experience : June 02, 2023

Thankyou for your lovely comments, we are over the moon!

Booking with Hays was a very enjoyable…

Booking with Hays was a very enjoyable experience.

Date of experience : June 07, 2023

Glad to hear your experience was great. We will be in touch to discuss what we could improve on to get a 5 star review in future! :) Hays Travel Newcastle

Travel agen Elliott was great

Travel agen Elliott was great, we told him what we wanted and he sourced an excellent holiday and sorted out our travel insurance, we would definitely reccomend and use this service again 👍👍

Thank you so much for your fab review! Elliott will be over the moon!

Super service from Susan

Super service from Susan, she knows our needs and expectations for holidays. She always has great suggestions of what we desire.

Thank you so much - Sue is a valued member of the team - she certainly knows her stuff and her customers!

Sue is Great so helpful and…

Sue is Great so helpful and knowledgeable. Gets you what you need and filters out the overwhelm of holiday searching!

Date of experience : June 06, 2023

Good Afternoon, Thank you for taking the time to fill out a review. It has been an absolute pleasure helping you find your dream holiday and hope that you have a wonderful time in Majorca. Thanks again, Sue

Sharnie was very helpful and efficient…

Sharnie was very helpful and efficient - answered all of our questions and we booked our travel through her.

Thankyou for your kind words! Always happy to help x

Very helpful agent

Very helpful agent, even matched an online price for us.

Thank you so much for this review. I was very pleased to help you. Laura

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hays travel from newcastle

Hays Travel - Newcastle   Reviews

In the Travel agent category

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5 Ridley Place, NE1 8JQ Newcastle, GB

Reviews 4.9

Most relevant

Great travel agent

Susan our travel agent was great got us exactly were and what we wanted , Great price for time of year and late booking up , Be back soon for more bookings with Susan Cranston .

Date of experience : 20 March 2024

Reply from Hays Travel - Newcastle

Thank you for taking the time to write a review and for booking with us. Thank you for the lovely comments, I will make sure I pass these over to Susan :)

Excellent service from start to finish.

Excellent service from start to finish. 3rd time we have booked our holidays via Hays

Date of experience : 24 March 2024

Thank you for your lovely review, it was a pleasure getting you booked, hope to see you in branch soon :) - Jemma

Friendly, helpful advice!

Laura was really helpful and any questions she could not answer, she found out the info and came back to me quickly!

Date of experience : 22 March 2024

Thank you for your review, it was a pleasure getting you booked, hope to see you in branch soon :)

Very professional

Liam dealt with our booking very professionally. He is a very friendly member of staff. Will book with Hays again.

Date of experience : 21 March 2024

Thank you for the review, it was a pleasure getting you booked up again. Thanks, Liam :)

As I would expect

As I would expect, Sue is always efficient, prompt and reliable to organise and book exactly what we want from a holiday

Thank you for your review, it was a pleasure seeing you in branch and getting you all booked up :)

Laura, the lady who helped us was friendly and efficient. Actually listened to what we want from the holiday rather than being in a rush. Met the internet price and also, as soon as I said that this is holiday is a celebration of our golden wedding which is six weeks later added this information to the hotel booking without us asking for this. Friendly, polite and helpful. Well done

Date of experience : 29 February 2024

Thank you so much for your nice review & we hope you have an amazing golden wedding anniversary!

Hays Newcastle

Great knowledge displayed by Liam at Hays travel in Newcastle upon Tyne .. he listened to our requirements for our holiday and then came up with some suggestions based upon our wishes. Very pleasant .. all in all a great experience.

Date of experience : 25 February 2024

Thank you so much for your feedback :) We hope to see you again soon!

Thanx Honey-Summer

The person who helped me was great, more than helpful (honey-summer) from Newcastle branch looked and looked till I was happy to book when I found the holiday I was looking for. She was helpful and polite and friendly. Nothing seemed a bother to her. I would recommend, I have booked here before and would book through Hays againx

Date of experience : 23 February 2024

Thank you so much for your lovely review :) Honey Summer will be over the moon you have left this review for her. We'll let her know! Thank you :-)

Staff wereknowagable and polite,no…

Staff wereknowagable and polite,no waiting whilestaff finished thei conversations

Every thing wa1st crusie s perfect staff were…

Every thing was perfect staff were excellent ship was lovely and clean food was first class we liked that much we have booked up for next year already

Date of experience : 24 February 2024

When you require that bit extra assistance

We knew where we wanted to go and dates were available. Thomas was very helpful sorting private transfers, plane seats, Airport lounge. he was brilliant lots of patience 👍

Date of experience : 26 February 2024

Thank you so much for your feedback :) - we hope to see you again soon!

I always book my holidays through hays…

I always book my holidays through hays (Newcastle metrocentre) and each time, the experience is unmatched. All staff are always so attentive, personable and very genuine. This time, me and my partner had our holiday booked with Summer. Summer was extremely patient with us, professional, and went above and beyond to find us what we were looking for. We couldn’t fault her, she is an asset to your team. Thanks for getting us to Egypt summer!

Date of experience : 18 January 2024

Thank you so much for your feedback we will pass this on to summer :)

Went above and beyond

Been in twice the the first time to price everything up nothing was a bother explained everything the second time was to book again the lady was brilliant nothing was a bother both deserve a 10/10

Date of experience : 16 February 2024

Thank you so much for your lovely review :)

Really engaging and interested in my request

Really engaging and interested in my choosing of holiday Very informative about hotel and quickly able to book and pay as I don't have a lot of time to get away from work schedule

Date of experience : 14 February 2024

Thank you so much for taking time to leave this fab review! It makes our day to know we have helped you get booked. :-)

This lady that helped us in the…The Personal touch!!

This lady that helped us in the Newcastle store was amazing. She went above and beyond what we expected a travel agent to do. The service we got from this lady was outstanding . I will definitely be going back in the future ,Susan was her name and I hope this company realises that she is an absolute star. Thankyou Susan will be coming back in the near futurex

Date of experience : 26 January 2024

Thank you so much for taking time to leave a review, we are so happy to hear you had an amazing experience with us. We hope to see you again soon in branch :)

I felt very comfortable booking with…

I felt very comfortable booking with Jemma, everything was made easy and all questions answered. It's so nice to book a holiday with friendly and experienced face to face contact.

Date of experience : 02 February 2024

Thankyou for sharing your experience with us. We hope you have a fab time

Very helpful young man

Very helpful young man. He found us a lovely city trip to Malia City where we have never visited. Lovely hotel with great amenities good flights from Newcastle and a hotel stop over at the Hilton in Newcastle. Very happy we always book with Hays Travel.

Date of experience : 22 February 2024

Lovely man called Tom who was very…

Lovely man called Tom who was very helpful. He answered all our questions and was very informative. Nothing was too much bother.

Staff very helpful and knowledgeable

Date of experience : 16 March 2024

Thank you for your review, it was a pleasure getting you booked up to Australia :)

Abbie did us Proud

Abbie was brilliant she was a very pleasant lady who attended to My Friend and I request for travel advice & Bookings to Rome Really delighted with quick and efficient service will be back again if need to book another holiday

Date of experience : 22 January 2024

Thank you so much for your feedback joan and margaret! Was lovely to meet you both , i will see you in February to get those attractions booked :) xx

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hays travel from newcastle

Hays Travel - Newcastle   Reviews

In the Travel Agency category

Visit this website

Company activity See all

Your profile picture

Write a review

5 Ridley Place, NE1 8JQ Newcastle, GB

Reviews 4.9

Most relevant

Great travel agent

Susan our travel agent was great got us exactly were and what we wanted , Great price for time of year and late booking up , Be back soon for more bookings with Susan Cranston .

Date of experience : 20 March 2024

Reply from Hays Travel - Newcastle

Thank you for taking the time to write a review and for booking with us. Thank you for the lovely comments, I will make sure I pass these over to Susan :)

Excellent service from start to finish.

Excellent service from start to finish. 3rd time we have booked our holidays via Hays

Date of experience : 24 March 2024

Thank you for your lovely review, it was a pleasure getting you booked, hope to see you in branch soon :) - Jemma

Friendly, helpful advice!

Laura was really helpful and any questions she could not answer, she found out the info and came back to me quickly!

Date of experience : 22 March 2024

Thank you for your review, it was a pleasure getting you booked, hope to see you in branch soon :)

Very professional

Liam dealt with our booking very professionally. He is a very friendly member of staff. Will book with Hays again.

Date of experience : 21 March 2024

Thank you for the review, it was a pleasure getting you booked up again. Thanks, Liam :)

As I would expect

As I would expect, Sue is always efficient, prompt and reliable to organise and book exactly what we want from a holiday

Thank you for your review, it was a pleasure seeing you in branch and getting you all booked up :)

Laura, the lady who helped us was friendly and efficient. Actually listened to what we want from the holiday rather than being in a rush. Met the internet price and also, as soon as I said that this is holiday is a celebration of our golden wedding which is six weeks later added this information to the hotel booking without us asking for this. Friendly, polite and helpful. Well done

Date of experience : 29 February 2024

Thank you so much for your nice review & we hope you have an amazing golden wedding anniversary!

Hays Newcastle

Great knowledge displayed by Liam at Hays travel in Newcastle upon Tyne .. he listened to our requirements for our holiday and then came up with some suggestions based upon our wishes. Very pleasant .. all in all a great experience.

Date of experience : 25 February 2024

Thank you so much for your feedback :) We hope to see you again soon!

Thanx Honey-Summer

The person who helped me was great, more than helpful (honey-summer) from Newcastle branch looked and looked till I was happy to book when I found the holiday I was looking for. She was helpful and polite and friendly. Nothing seemed a bother to her. I would recommend, I have booked here before and would book through Hays againx

Date of experience : 23 February 2024

Thank you so much for your lovely review :) Honey Summer will be over the moon you have left this review for her. We'll let her know! Thank you :-)

Staff wereknowagable and polite,no…

Staff wereknowagable and polite,no waiting whilestaff finished thei conversations

Every thing wa1st crusie s perfect staff were…

Every thing was perfect staff were excellent ship was lovely and clean food was first class we liked that much we have booked up for next year already

Date of experience : 24 February 2024

When you require that bit extra assistance

We knew where we wanted to go and dates were available. Thomas was very helpful sorting private transfers, plane seats, Airport lounge. he was brilliant lots of patience 👍

Date of experience : 26 February 2024

Thank you so much for your feedback :) - we hope to see you again soon!

I always book my holidays through hays…

I always book my holidays through hays (Newcastle metrocentre) and each time, the experience is unmatched. All staff are always so attentive, personable and very genuine. This time, me and my partner had our holiday booked with Summer. Summer was extremely patient with us, professional, and went above and beyond to find us what we were looking for. We couldn’t fault her, she is an asset to your team. Thanks for getting us to Egypt summer!

Date of experience : 18 January 2024

Thank you so much for your feedback we will pass this on to summer :)

Went above and beyond

Been in twice the the first time to price everything up nothing was a bother explained everything the second time was to book again the lady was brilliant nothing was a bother both deserve a 10/10

Date of experience : 16 February 2024

Thank you so much for your lovely review :)

Really engaging and interested in my request

Really engaging and interested in my choosing of holiday Very informative about hotel and quickly able to book and pay as I don't have a lot of time to get away from work schedule

Date of experience : 14 February 2024

Thank you so much for taking time to leave this fab review! It makes our day to know we have helped you get booked. :-)

This lady that helped us in the…The Personal touch!!

This lady that helped us in the Newcastle store was amazing. She went above and beyond what we expected a travel agent to do. The service we got from this lady was outstanding . I will definitely be going back in the future ,Susan was her name and I hope this company realises that she is an absolute star. Thankyou Susan will be coming back in the near futurex

Date of experience : 26 January 2024

Thank you so much for taking time to leave a review, we are so happy to hear you had an amazing experience with us. We hope to see you again soon in branch :)

I felt very comfortable booking with…

I felt very comfortable booking with Jemma, everything was made easy and all questions answered. It's so nice to book a holiday with friendly and experienced face to face contact.

Date of experience : 02 February 2024

Thankyou for sharing your experience with us. We hope you have a fab time

Very helpful young man

Very helpful young man. He found us a lovely city trip to Malia City where we have never visited. Lovely hotel with great amenities good flights from Newcastle and a hotel stop over at the Hilton in Newcastle. Very happy we always book with Hays Travel.

Date of experience : 22 February 2024

Lovely man called Tom who was very…

Lovely man called Tom who was very helpful. He answered all our questions and was very informative. Nothing was too much bother.

Staff very helpful and knowledgeable

Date of experience : 16 March 2024

Thank you for your review, it was a pleasure getting you booked up to Australia :)

Abbie did us Proud

Abbie was brilliant she was a very pleasant lady who attended to My Friend and I request for travel advice & Bookings to Rome Really delighted with quick and efficient service will be back again if need to book another holiday

Date of experience : 22 January 2024

Thank you so much for your feedback joan and margaret! Was lovely to meet you both , i will see you in February to get those attractions booked :) xx

COMMENTS

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    Hays Travel Newcastle Branch - Award winning service for holidays and travel money from the UK's largest independent travel agent. Visit our Newcastle store. Skip to main content. Hays Travel Homepage. Contact. Close Contact us. 0800 408 4048 Branch Locator Branch Locator Close ...

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    COME AND VISIT US. With over 470 branches and 3000 travel advisors, we'd love to see you in person to help you get the best deals. Book the best city breaks with Hays Travel - choose from UK city breaks, Amsterdam city breaks, Barcelona city breaks, New York city breaks, and more.

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    Hays Travel Newcastle. November 18, 2022. Angela Murray. 29w. 🛳 Hays Exclusive Caribbean Cruise 2025 🛳 🌴 Direct Flight from Newcastle 🌴 🛫 From Only £95pp Per Month 🛫 👍 Join our exclusive Hays' charter from...

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    Hays Newcastle . Great knowledge displayed by Liam at Hays travel in Newcastle upon Tyne .. he listened to our requirements for our holiday and then came up with some suggestions based upon our wishes. Very pleasant .. all in all a great experience. Date of experience: February 25, 2024

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    Looking for a travel agent near you? Use our branch locator to find a Hays Travel branch in your area and get the best deals on holidays, flights, cruises and more. Hays Travel is the UK's largest independent travel agent with over 500 branches nationwide. Visit us today and let us help you plan your dream holiday.

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    Hays Travel - Newcastle has 5 stars! Check out what 312 people have written so far, and share your own experience. | Read 21-40 Reviews out of 279. Do you agree with Hays Travel - Newcastle's TrustScore? Voice your opinion today and hear what 312 customers have already said.

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    As the UK's largest independent travel agent, Hays Travel offers unparallelled holiday choice and award-winning service across nearly 500 high street branches, personal travel consultants and online. Skip to main content. Hays Travel Homepage. Contact. Close Contact us. 0800 408 4048

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