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AC Group

Travel management specialists for all your bespoke business and leisure needs.

Across our four AC brands we deliver a comprehensive mix of destination management, group tours and leisure travel for visitors to the UK, Ireland, France and USA.

With our Head Office in Westminster, Central London and other offices in Paris and New York, we are ideally-placed to make your trip to the UK, Ireland, France and USA a spectacular success.

ac staff travel

Across our four AC brands we deliver a comprehensive mix of destination management, group tours and leisure travel for visitors to the UK, Ireland, France and USA. With our Head Office in Westminster, Central London and other offices in Paris and New York, we are ideally-placed to make your trip to the UK, Ireland, France and USA a spectacular success.

ac staff travel

An award-winning tour operator organising ad hoc , special interest, series and incentive leisure groups in the USA, UK and Ireland. AC Tours will wow you, your clients and your employees with luxury hotels, smooth travel and wonderful locations, all at the best rates.

ac staff travel

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StaffTraveler

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How to Staff Travel?

The best perk from working with an airline are severely discounted rates for flights (if not free!) on your airline. What if your airline doesn’t fly to that amazing island in the Azores? Luckily, you know that one of your ZED partners probably does.

In this guide, I’ll show you how to fly on another airline to your dream destination and how to be a StaffTraveler!

What is staff travel?

Staff travel is when an airline employee flies using their staff benefits. It is also known as non-rev travel. There’s an article here explaining some of the terms that you may come across.

Where should I go?

What an excellent question! This is a difficult one. It really depends on your hobbies, your timeframe, etc. Personally, the one thing I like to draw inspiration from is Instagram . Instagram allows you to explore photos from locations and by some popular tags.

I follow a few travelers who frequently post about trips they’ve taken. Usually, I draw my inspiration from them! Also, I love hearing about places that my friends and co-workers have gone to. Word of mouth is also a very good way to find some inspiration for locations you travel to.

The final place I like to draw inspiration from is my life goals. For me, this was my trip to Thailand. I spent some time in an animal rescue sanctuary near Chiang Mai. Being near rescued dogs, elephants, and buffalo was such an amazing experience. Even better, I was able to camp among them! That memory of being in Chiang Mei will be one I cherish forever. This is why I encourage you to chase your life goals.

The final place I like to draw inspiration from is my life goals. For me, this was my trip to Thailand. I spent some time in an animal rescue sanctuary near Chiang Mei. Being near rescued dogs, elephants, and buffalo was such an amazing experience. Even better, I was able to camp among them! That memory of being in Chiang Mei will be one I cherish forever.

View this post on Instagram A post shared by Bubbleroom (@bubbleroom) on Jul 7, 2019 at 10:45pm PDT

When should I go?

Just as before, this is is a difficult question to answer and depends on you! Being a StaffTraveller on standby could be difficult. So given the location and time of year will determine how hard of a trip it’ll be!

The three main things I try to do when I Staff Travel are:

  • Avoid the peak season
  • Avoid flying on the weekends
  • Aim for the first flight of the day

For some, this isn’t as difficult, especially who can take the jump seat. I am not able to fly jump seat but I wish I could!

How do I get there?

This is where the real fun begins.

The first thing I like to do is to determine what airports I’d like to fly into. For example, If I wanted to fly from Amsterdam to Hong Kong, a quick search in the StaffTraveler app tells me that I should fly to HKG and that I might have multiple options. 

The next thing you’ll want to do is check with your company website to find a list of airlines you can fly on. These airlines should be part of your ZED Agreement. You will have to find these agreements through your airline.

Chances are, your airline uses myIDTravel as their staff travel booking system. In order to access myIDTravel, you’ll need to go through the employee website of your airline. Below, I’ll walk you through how to check which airlines you can staff travel with on myIDTravel. Your airline might use a different (or their own) system.

ac staff travel

Which airlines can I choose from?

I’ll be honest here, myIDTravel is not the friendliest of systems for research. Once you get the hang of it, you can navigate it with minimum tears. To begin, enter your desired departure, destination and airline, select the date of departure, and let it roll.

A sample of a MyIDTravel listing going from Hong Kong to Bali for a Staff travel

Once you land on the next page, you’ll see some smiley faces to indicate your chances of making it on your desired flight. Let me be the first to tell you, this is not the most effective tool to gauge your chances of spending your weekend in Hong Kong. Rarely accurate, the smiley faces are green (happy), yellow (meh) and red ( no-way-Jose-you’re-not-making-this-flight ). Personally, I’ve rarely found these to be reliable, and don’t trust them when making plans.

Meet StaffTraveler

To make my staff travel experience as painless as possible (who among us hasn’t slept in an airport before?), I use the StaffTraveler app . Thanks to this app, you no longer need to rely on the mercy of 3 old fashioned emojis. Instead, you can have a vast network of airline employees at your disposal cheering you on! StaffTraveler provides you the most accurate flight availability for flights; some call it “the world’s best non-rev app”, yep, shameless plug.

Checking the flight loads on other airlines Let’s go from Hong Kong to Bali (Denpasar)!

Querying Stafftraveler for a flight from Hong Kong to Bali for a Staff Travel Trip

To get started, download the StaffTraveler app in your App Store (iOS & Android).

Inform yourself

There’s too much to know about staff travel to cover everything in a single blog post. Luckily, there’s a wealth of information in the StaffTraveler Insider Knowledge Base . Also, every airline has it’s own quirks. Make sure you inform yourself thoroughly about the particularities of the airline you wish to travel with. You’ll find everything you need to know to non-rev like a pro in the StaffTraveler Airline Notes .

Are you ready to go? Check your flights with StaffTraveler, pack your stuff and have a wonderful time!

More on non-rev travel

The ultimate guide to understanding ‘sellable seats’.

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Meet Casey: Your Trusted AI Travel Chatbot

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Improved travel booking process for UCL staff and students now live

22 February 2024

UCL’s travel management company Clarity provides staff and students with a UCL-dedicated service for travel bookings including flights, hotels, trains, events, groups and conferences.

Trains in Paddington station ©Chris Moos

ClarityGO is now live and is available to staff and students for UCL-funded travel bookings, for example when travelling on UCL business and for academic studies.

We have been listening to staff feedback on our travel booking processes at UCL and working to make improvements in response. Based off this feedback, Clarity Travel has replaced our current platform, ”Go2Book", with an enhanced version, "ClarityGO", for booking flights, trains and accommodation.

How can I book travel?

Clarity offers different travel booking processes for simple travel bookings, for complex travel bookings, for student fieldtrips or for events, groups & conference bookings. The booking steps remain the same for these and there are options to book via the online booking tool, live chat, phone or email. Please use our Travel webpages to make your bookings and to find out more information. The pages include a step-by-step how to guide and also a set of new FAQs covering everything from accessing the platform, navigating the steps, hotel reservations, flight reservations, rail reservations, confirmation details and how to get further help.

The Go2Book option will remain running for a short period to ease the transition, but we encourage all users to use the improved ClarityGO platform.

What changes have been made?

In anticipation for the change, we have been beta testing ClarityGO’s platform with groups of UCL staff making travel bookings and collating further user feedback for the past months.

Responses have indicated an improved user experience of functionality, responsiveness and useability.

The booking steps remain the same for staff and students to take, but ClarityGO offers enhanced functionality including access to more content with over a million hotels and air options, a simplified Rail fare view highlighting the cheapest fares available and where there are limited tickets left available, clearer visuals showing what’s included in your airfare or hotel rate including simplified cancellation terms and downloadable confirmations and e-tickets.

Are there other improvements coming in the near future?

The Clarity team are working on further improvements including the ability to book Eurostar directly through ClarityGO, a mobile check-in option for flights, a mobile app, integrated train tickets with smartphone wallets and the ability to view third party reviews such as Tripadvisor.

We are always open to hearing further feedback so that we can continue to improve your booking experience, and if you have any travel related queries, please contact [email protected] .

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Rail Staff Travel

Facilities for employees of the rail industry.

Rail Staff Travel (RST) provides rail staff travel facilities for eligible Active and Retired Employees of the rail industry and eligible family members. RST is part of the Rail Delivery Group.

Information on using staff travel facilities is published in the guides on the Where Can I Go and Restrictions page. It is usually quicker to refer to these guides than e-mail RST for information.

Contact Centre

To report lost or stolen cards, or add family members, please use the forms on our Forms page.

Our contact details are at the bottom of this page.

Information for new TOC employees

New TOC employee may find the Introduction to Rail Staff Travel for new employees of Train Operating Companies useful. It is published on the Where Can I Go and Restrictions  page.

With a registered account you can buy staff discounted tickets through RST Online at www.railstafftravel.com

If you hold a Staff Travel Card, Rail Staff Leisure Card or RST Online Leisure Card and have not received registration details for RST Online, please send us your name and home address in an e-mail with "RST Online Registration" as the subject to the address at the end. Requests can only be sent by the employee (as primary cardholder) or widow(er)s.

In this section

  • How To - Avoid Form Rejections
  • How To - Submit Online
  • How To - Send by Email
  • How To - Send by Post

Conditions of Issue and Use

Eligibility of family members, useful information.

  • Where Can I Go and Restrictions
  • Current Offers and Concessions
  • Travel on TfL

Photo Upload

  • Frequently Asked Questions (FAQs)
  • Other Contacts
  • Privacy Notice

Our Key Pages

All of our pages can be reached by using the navigation links on the right. However, you may be interested in the following key pages:

  • Forms - for new family applications and declarations, additional and international travel applications as well as your notifications to us of changes
  • Useful Information - for current earnings and mileage limits
  • Eligibility of Family Members - for guidance on eligibility of family members
  • Where can I go - for Rail Staff Travel guides with details on using your travel facilities and restrictions on their use 
  • Photo Upload - for you to upload passport style photos of yourself and eligible family members
  • Conditions of Issue and Use - for guidance on the use of your staff travel facilities
  • FAQs - many Frequently Asked Questions about Rail Staff Travel

If you have a problem using travel facilities on TOC services, you should raise the issue with the TOC concerned.  Contact details is on each TOC website. If your complaint remains unresolved, please contact the Rail Ombudsman .

If you have problems in the following areas, please contact Rail Staff Travel

  • Using your Rail Staff Travel facilities on non-TOC services, such as Leisure Railways
  • The service provided to you by Rail Staff Travel
  • Using FIP Rail Staff Travel facilities in Europe

RST Contact Details

Unless you are contacting us about a bereavement, we can only speak to or respond to queries from the prime cardholder, who will be the current member of staff, the retired member of staff, or a widow(er), or someone holding Power of Attorney for them.

Discover more

ac staff travel

For new family applications and declarations, additional and international travel applications as well as your notifications to us of changes

ac staff travel

For current earnings and mileage limits as well as fees that RST use.

ac staff travel

For guidance on eligibility of family members.

ac staff travel

Where can I go

For details about where you can use your travel facilities and restrictions.

For employees to upload passport style photos of themselves.

For guidance on the use of your staff travel facilities.

Many of your Frequently Asked Questions about Rail Staff Travel

IMAGES

  1. Eicher 32 Seater Skyline AC Staff Bus, 10.75H , specification and features

    ac staff travel

  2. Eicher Skyline Pro 3008 H AC Staff Bus 36 Seater/4320

    ac staff travel

  3. Staff Travel Voyage

    ac staff travel

  4. Eicher Skyline Pro 3011 L AC Staff Bus, 10403 Mm, 40+d (2x2) Pb at best

    ac staff travel

  5. Ba Staff Travel Listing

    ac staff travel

  6. How to staff travel? on other Airlines

    ac staff travel

COMMENTS

  1. Air Canada

    AIR CANADA. Sign-in. Connecter. Please enter 6-digit employee number (add a 0 to the start of your employee number if you have a 5-digit employee number) S'il vous plaît, entrez votre matricule à 6 chiffres (ajoutez un 0 au debut de votre matricule si votre matricule à 5 chiffres) Employee Number. Matricule. 6-digit Employee Number.

  2. Sign On AC Node 3

    Sign On AC Node 2. Forgot or change password? Vous avez oublié votre mot de passe ou devez le modifier? By accessing this Air Canada site, you are confirming that you are authorized to do so and that you will abide by Air Canada's Code of Conduct.

  3. Air Canada

    Each employee can create up to twenty (20) Promotion Codes, up to ten (10) codes offering a 20% discount and up to ten (10) codes offering a 25% discount, which can be applied to any one-way or round-trip fare for an individual or a group of up to 6 people. Please consult the program details and conditions if you are requesting a code for a ...

  4. acaeronet.aircanada.ca

    Note: Your browser does not support JavaScript, Press Continue to proceed...

  5. Air Canada staff travel information

    Making staff travel easy and stress-free, like it should be! Air Canada staff travel information for your next non-rev flight. Provided by the StaffTraveler community. Notes on: baggage, Dress code, check-in, boarding, Upgrade, excluded flights, general phone number, listing phone number.

  6. NYS Travel Information

    AC 160-S: Statement of Automobile Travel. AC 1099-S: Request/Agreement for Moving Expense Reimbursement. AC 3256-S :Statement of State Corporate Travel Card Charges. AC 3257-S: Claim for Travel Reimbursement by a Non-Employee. AC 3258-S: Statement of Meals Claimed. AC 3259-S: Statement of Incidental and Transportation Expenses (previously on AC ...

  7. StaffTraveler

    With StaffTraveler you get access to the seat availability for the flights you wish to staff travel on. Quick, reliable and free! StaffTraveler enables you to get the accurate, reliable non-rev loads you need, from your colleagues at the airline you need them from. We have over 750,000 members from all airlines in the world, answering more than ...

  8. myIDTravel

    myIDTravel is a platform that allows airline employees and their families to book discounted flights on participating airlines. You can access your account, check availability, make reservations, and manage your bookings on this website. Join myIDTravel and enjoy the benefits of flying around the world.

  9. AC Group

    Across our four AC brands we deliver a comprehensive mix of destination management, group tours and leisure travel for visitors to the UK, Ireland, France and USA. With our Head Office in Westminster, Central London and other offices in Paris and New York, we are ideally-placed to make your trip to the UK, Ireland, France and USA a spectacular ...

  10. myIDTravel

    myIDTravel is a platform that enables airline employees and their families to book discounted flights on participating airlines. You can access your account, check availability, and manage your bookings online. Join myIDTravel and enjoy the benefits of flying around the world.

  11. Air Canada

    Listing is required for all Air Canada flights. Please list via our Call Centre in North America at 1-888-247-2262 or local reservationoutsideNorthAmerica. Flights listed below are included in our agreements: Air Canada 0001 - 1499. Air Canada Rouge ...

  12. StaffTraveler for web

    StaffTraveler has over 750,000 members from all airlines in the world, answering more than 25,000 non-rev load requests each day. Join them today and make your non-rev trips easy and stress-free! Open StaffTraveler Or download the mobile app

  13. Rail Staff Travel

    Email us at: [email protected]. Please include your full name and postal address so that we can find your Rail Staff Travel record and respond appropriately. Write to us at: Rail Staff Travel, PO Box 80612, London EC4P 4NH. If you are sending us cards or passes by post, we strongly suggest Signed-For Delivery.

  14. How to Staff Travel? on other Airlines

    So given the location and time of year will determine how hard of a trip it'll be! The three main things I try to do when I Staff Travel are: Avoid the peak season. Avoid flying on the weekends. Aim for the first flight of the day. For some, this isn't as difficult, especially who can take the jump seat.

  15. Question about AC Staff Travel "Premium Bundle"

    Re: Question about AC Staff Travel "Premium Bundle". CaptDukeNukem wrote: ↑ Fri Jul 21, 2023 3:54 pm pY2 is premium economy upgradable. J is business class. So you have a seat that is upgradable to premium economy at priority level 2. And upgradable to business class (J class) at level 12.

  16. Staff Travel Voyage

    CLOSE XCERRAR XSchlieà en XFERMER X Travel Industry Employees need to be registered and logged in to view rates and book Los empleados del gremio de viajes deben estar registrados e iniciar sesión para ver las tarifas y reservar Mitarbeiter der Reisebranche müssen registriert und angemeldet sein, um Tarife zu sehen und zu buchen Les employés de l'industrie du voyage doivent être ...

  17. Air Canada

    Fly with Air Canada, the official airline of Canada, and enjoy great fares, last-minute deals, and convenient online check-in. Book your flight, hotel, car, and vacation package today.

  18. Staff Travel Online

    To provide the air transportation industry with staff travel operations as a unique managed-service, supported by the best-in-class technology.

  19. Airlines

    Join the staff travel revolution today! Download the StaffTraveler app. Making staff travel easy and stress-free, like it should be! Get the flight loads for over 1,000 airlines with the StaffTraveler app. Making your non-rev flights easy and stress-free.

  20. Book travel and accommodation

    Before you start. Information on Travel with UCL is available in the Travel section. To book travel, you'll need: approval from your budget holder, line manager or PI; your departmental budget/grant codes (your departmental Finance Officer will be able to provide this); a Debit/Credit Card (for personal bookings only); your RA number (if ...

  21. Improved travel booking process for UCL staff and students now live

    UCL's travel management company Clarity provides staff and students with a UCL-dedicated service for travel bookings including flights, hotels, trains, events, groups and conferences. ClarityGO is now live and is available to staff and students for UCL-funded travel bookings, for example when travelling on UCL business and for academic studies.

  22. Rail Staff Travel

    Rail Staff Travel, PO Box 80612, London EC4P 4NH. If you are sending us cards or passes by post, we strongly suggest you use Signed-For Delivery. From outside the UK, call us on: +44 20 7841 8274. Our phone lines are only for those without internet access.

  23. Members per airline

    StaffTraveler has over 750,000 members from all airlines in the world, answering more than 25,000 non-rev load requests each day. Join them today and make your non-rev trips easy and stress-free! Download the app

  24. iFly Staff

    Tech Support 24/7 on 13 88 84. Jetstar Group employees (current and former): Tech Support 24/7 on 1300 732 909 (Option 4) Tech Support can only assist with password resets and unlocks and cannot help with Staff Travel Bookings.